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Business Advisor - Public Affairs and Driver Licensing
Insurance Corporation of British Columbia (ICBC), North Vancouver, BC
At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Business Advisor - Public Affairs and Driver Licensing Job Title: Location: Hours of Work: Business Advisor - PADL North Vancouver 7.5 hr Day Shift (M-F) Reference Number: Employment Type: Posted Date: 113817 Permanent Full Time 2020/12/10 Position Highlights The Public Affairs and Driver Licensing department is hiring a Business Advisor to join their team in North Vancouver. Reporting to the Director Government and External Affairs, the Business Advisor will have a key role with the integration and planning of key divisional activities. •Serve as the sole player in integrating and progressing the divisional activities forward; •Support leaders of the division in meeting corporate and division goals within expected timelines; •Identify opportunities for process efficiencies; •Ensure quality and accuracy and overall adherence to corporate standards of document management and tracking; •Drive special projects on behalf of the Vice-President and Director; •Leads divisional administrative projects, plans the approach, tasks members, sets milestones, monitors the outcomes. The incumbent will have demonstrated strength as a great critical thinker, an effective communicator and strong analyst with a collaborative, and solution focused approach. You have demonstrated strong organizational skills through management of multiple activities and projects simultaneously. You will draw on business expertise from across the organization to complete comprehensive and thorough assessment of any impact from various government and corporate projects. Position Requirements To be successful in this role, you will have: •Completion of Grade 12 plus a minimum of 5 years related experience or relevant post-secondary training plus a minimum of 3 years related experience. Training includes Business Administration, Public Administration, and Project Management. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B•Experience in a senior administrative or project management or program advisor role working in an executive office or senior levels. •Experience dealing with highly confidential and sensitive issues. •Experience organizing strategies to manage diverse workloads effectively and independently. Experience handling multiple priorities concurrently. •Experience coordinating cross-divisional projects. •Experience working with productivity platforms, such as Teams, OneNote, and SharePoint. •Experience in leading OpEx/Lean exercises and team huddles. •Proficiency with MS computer applications. •Excellent organizational skills to manage diverse workloads effectively and independently. •Ability to obtain and provide clear, concise and complete oral and written information. •Ability to organize and manage independently, as well as other's, workload taking into consideration changing priorities, tight deadlines, and volume of work. •Ability to maintain confidentiality. In-depth knowledge of office practices and procedures. Only candidates legally entitled to work in Canada will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B
Business Improvement Advisor - Category Mgmt
BC Hydro and Power Authority, Burnaby, BC
NB 51176295 - NC 51176296 BCH-R-6295-220302E1Employment Posting ID: Business Improvement Advisor - Category Mgmt Positions Available: 1 Full-time (37.5 hrs/wk)Status: Edmonds 16Job Location: Permanent HybridFlexible Work Role: Lower MainlandRegion: Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: * BC Hydro's Supply Chain function is integral to keeping the business running and the lights on. BC Hydro is transforming its Supply Chain model through the implementation of a full category management capability to better meet the business' requirements for quality, safety and reliability in what we buy for the best total cost and to ensure mutually beneficial supplier relationships. The Operations & Enterprise Supply Chain group is accountable to develop and implement strategies for the key categories that account for over 80% of BC Hydro's annual $2 billion expenditures. Categories are organized in the following portfolios: Enterprise, Major Equipment, Engineering & Technical Services, Materials & Logistics and Field Support Services. Our job is to give BC Hydro confidence that it is getting the best overall value from its overall expenditure. We are well into our multi-year transformational journey and we now have an opening for a Business Improvement Advisor (BIA). BIA's are part of Supply Chain internal consultancy that are members of a number of cross- functional teams that develop multi-year category strategies related to procure-to-pay business change/ process optimization, sourcing, supplier management and contract management. The mission of the Business Improvement Advisor (BIA) is to create clarity through structured strategic analysis, ensure discipline and rigour is applied to solve complex problems and decisions, and implement change in order to produce the highest value outcomes for our key categories. More specifically, the BIA will perform UATs, make adjustments to improve user experience, and maintain version controls. They will create custom VBA codes to automate logic and provide preliminary decision-making options. The work will include building forms and data tables to allow for multiple users to enter information and creating initial documentation for training and sustainment purposes. The successful candidate will join a dynamic team at BC Hydro, working on critical work packages BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 to advance implementation of key strategies that are expected to drive significant benefits for the organization over years to come. Our ideal candidate is a team player that is articulate, proactive and personable with a passion for business improvement. They will have the ability to understand business requirements and translate them to functional requirements and visually translate information into reports based on adjustable parameters. BIA's are trusted advisors that bring value in both leading and supporting roles through their extensive experience with business analysis, modelling, structured decision making and project management. They draw out collaborative insights, excel at improvement prioritization and problem solve through structured frameworks to ensure decisions are effective and fact-based. BIA's have developed quantitative, financial, statistical analysis and visual presentment of cost/ benefits valuation, and decision support tools (e.g. options models/simulations). The ideal candidate has also led analysis to determine opportunities and requirements for business process improvement using a variety of frameworks and has a track record of successfully implementing change projects. Our team of BIA's are accountable for the following high-level outcomes: • Informs viability of Category Management strategy and change projects using structured and thorough impartial analysis, objective logic and fact-based decision making. • Leads collaborative working groups that build collective understanding, support and implementation of business improvement opportunities. Builds rapport with teams and clients. • Leads complex sourcing evaluations ensuring they are fair, transparent and will lead to BC Hydro having an optimal supply base and business continuity. • Contributes to the advancement and sustainment of business improvement, business valuation and decision advisory practices for category management and business change initiatives. • Employs systematic decision-making approaches and develop proficiency in structuring information, examining alternatives and building stakeholder consensus. Disciplined decision- making using data analysis and visualization tools to inspire success in objectives. Qualifications: • Bachelor's degree or equivalent. • 8+ years of experience in business analysis, process improvement, project management, stakeholder engagement and/or facilitation. Preference given to candidates with experience in business analysis and/or process improvement relation to category management within supply chain projects/programs. • Proven senior level experience organizing, modelling and translating data and insights into strategic options and structured decision making. • Communicates effectively verbally and in written form to various levels of audience. • Experience working in relevant industry; in a team-based environment that is complex, with multiple stakeholders and strategic considerations. Core Skills/Abilities/Competencies: • Analytical & Forward Thinking: Be able to create insights and "aha' moments by thinking broadly BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 and deeply and considers the overall big picture. • Quick Learner and Growth Mindset: Must quickly learn BC Hydro processes, category management framework and the different aspects of our BCH culture (e.g. operations, project delivery, corporate). Embraces challenges, integrates feedback and demonstrates perseverance. • Persuasive Communications: Conveys information to people clearly and concisely, and in a way that builds commitment, credibility and is actioned. • Relationship Builder and Collaborator: Intentionally develops collaborative internal and external relationships by truly seeking to understand business priorities, values workforce diversity and inclusivity. Recognizes how and when to escalate problems that require senior decisions. Analyzes the organizations broader needs, core category requirements and includes different perspectives to provide informed solutions. • Leadership: Takes accountability to 'own' it and make it happen, and uses influence when you don't have control and always has outcomes and objectives in mind. • Planning & Project Management: Establishes plans through an interactive thinking and organizing process that builds clarity with respect to goal(s) and what is required to achieve the goal(s) and outcomes. Develops, analyzes, facilitates and contributes to sourcing plans and category objectives. • Business Acumen: Accurately assess business challenges and decision requirement complexity to identify what is needed, applies sound judgement and designs pragmatic approaches to deliver required progress. Presents the aptitude, attitude and fortitude to deliver sustainable processes. ADDITIONAL INFORMATION * Please note, a valid Class 5 Driver's license is not mandatory but is considered highly beneficial as this role requires travel to various BCH locations and supplier sites. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected] . BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 All BC Hydro employees will be required to show proof of full Covid-19 vaccination. Flexible work model role definitions =========================== Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time. IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. Click on the Apply button in order to complete the steps to apply for this job. Date Posted: 2022-03-02 Closing Date: 2022-03-16
Advisor
Financière Sun Life, Montreal, QC
What’s holding you back from building your ow n business? Take control of your life and determine your ow n success. Enjoy financial independence and work life balance. As a Sun Life Financial advisor you’ll receive exceptional training and support to help build your business, competitive compensation, and ongoing recognition for your achievements. Let’s talk. This could be the start of something great!What’s in it for you? Be in charge of your ow n business and income opportunitiesDedicated leadership support and head office specialistsGreat peer-to-peer netw orking, educational and training opportunitiesIndustry leading technology and business servicesNational advertising and personalized marketing collateralAn innovative ‘level commission’ structure that can provide you w ith an ongoing stream of income, right from day oneAccess to group savings, stock ow nership program and benefits plansWhat you’ll do: Grow your business by prospecting w ithin your netw ork and in your communityMeet w ith prospects and Clients to review their goalsProvide trusted advice about the right life and health insurance products to protect against riskDeliver personalized, ongoing financial solutions to help clients w ork tow ard their long-term investment and retirement goalsBuild and grow your business through referralsWhat we’re looking for:Self-motivated, highly driven and entrepreneurialGoal-oriented with a strong work ethicContinuous learner with a deep interest in client needsAbility to develop and maintain relationshipsExcellent communication skillsPersuasive, able to motivate others to actionBusiness development and prospecting skillsStrong sales orientation and a passion for putting clients first
Looking for Insurance Advisors - Newly licensed, experienced advisors or new to the business. Sales and CSR
La Capitale Financial Security, Oshawa, ON
We are looking for confident and like-minded individuals, who are open to exploring a career in insurance. Positions are currently available within the entire province of Alberta with a keen interest in those residing in the Toronto and the GTA  areas.  Please apply today to start the conversation about your future career. We have grown leaps and bounds and is currently proud of being recognized as a leading provider for income replacement as a well-established Mutual Insurance Company in Canada.  We are currently hiring and looking for licensed advisors who currently have an A&S or LLQP license.  Alternatively, unlicensed individuals who possess a strong work ethic, compassion and empathy for others and a strong desire for success are encouraged to apply.  We are thrilled to welcome those that have previous sales experience outside of insurance or alternatively those that have thrived in a customer service role.  We offer comprehensive product and sales training, an industry leading compensation plan including a stabilized revenue with bonuses and renewal income.  Once vested, you will be eligible for a lifetime of renewals.Qualifications…Strong work ethic, integrity and share the same valuesAn outgoing and vibrant personalityAbility to follow a proven sales protocolHave a car for full time use, valid driver’s licenseYou are driven, eager and goal-oriented Excellent communication skills, both verbal and writtenProvide sound knowledge of our products after training and developmentYou have a competitive edge and are Money motivatedResponsibilitiesAssist customers with their insurance and income replacement needsRemain up to date on product knowledge, (comprehensive training provided)Continue self-development through industry and training coursesGenerate leads through community involvement and events Conduct sales calls for new and existing customer business We provide…An Industry leading compensation program!Financial IndependenceTraining, extensive classroom and field training which continues throughout your careerMentoring, ongoing field training and supportSuperior Product Line, wide range of - life, disability, group, and investment productsSales conferences, events, trips, rewards, and recognition and so much more! Don't delay, Apply NOW and one of our professional recruiters will reach out to you!
102441 - CST Business Support Analyst - Testing
Vancouver Coastal Health, Vancouver, BC
CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Agricultural Technology Advisor
Green Diamond Equipment, Grand-Sault/Grand Falls, NB
Our team is growing!We are your Maritimes' John Deere Dealership with 15 locations to serve you.We are looking for a dedicated person to fill the role of Agricultural Technology Advisor at our Grand Falls NB location.Precision Agriculture (Precision Ag) is a method of farming that uses technological innovations – including GPS guidance, drones, sensors, soil sampling and precision machinery – in order to grow crops more efficiently. With precision ag, John Deere is the industry leader in providing farmers with the tools they need to monitor, manage, and maximize their farm operations.  From machine performance to field management to data analysis, customers are always connected to their machines, operators, and technology. The cloud-based platform makes it possible to pull valuable agronomic data out of every operation.Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.Purpose:Provide expertise at the dealership surrounding crop production systems and agronomic best practices and build credibility with customers.ResponsibilitiesWork with the Integrated Solutions Manager in the delivery of the dealership’s John Deere agricultural technology services.Assists in leading the organization in the area of John Deere precision farming products and agronomic knowledgeEnsure understanding of John Deere agricultural technology solutions in sales, service, parts, and all other departmentsServe as the internal and external technical specialist for new technology farming productsWork directly with customers to optimize technology solutions for their operation.Record, analyze and monitor yields and data during plant/harvest.Creating field boundaries and maps with customers, automated steering, manage dataMay also support the dealership efforts with third-party providersRemains current on production practices, latest trends, and changes in industry Experience, Education, Skills and Knowledge2+ years' experience in an agriculture-related roleBilingualDealership sales, service, integrated solutions, training, or other related work experience with agricultural technology offerings preferredCertified Crop Advisor Certification considered an assetAbove average comfort level with standard desktop applications such as Microsoft Office and internet functionsDemonstrates leadership, organizational, project management, interpersonal, analytical and communication skillsAbility to work flexible hours and travel to store locations, customers, and customers' other advisorsBachelor's degree in Agronomy, Agriculture Business, Agriculture Mechanization, or equivalent experience preferred What We Offer:We offer full-time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.We are now offering a personal finance training program through Enriched Academy for all our employees (https://www.enrichedacademy.com/).Please submit your resume today!
Senior Communications Advisor
Atomic Energy Of Canada Ltd., Ottawa, Ontario
AECL acknowledges with gratitude that we operate on territories that have, since time immemorial, been the traditional lands of Indigenous peoples in Canada.Is AECL right for you?As a federal Crown corporation, Atomic Energy of Canada Limited (AECL) delivers innovative solutions to address urgent challenges posed by climate change, health care, environmental remediation, and security. To enable nuclear science and technology and manage the Government of Canada's radioactive waste liabilities, AECL has been delivering on this mandate through a Government-owned, Contractor-operated (GoCo) business model, whereby a private-sector organization, Canadian Nuclear Laboratories (CNL), is responsible for managing and operating AECL's sites on its behalf, pursuant to long term agreements. AECL's objectives under the GoCo model include accelerating Environmental Remediation Management, managing the Federal Nuclear Science and Technology Work Plan in support of government priorities and needs, and building a world-class nuclear laboratory that fulfils government priorities and grows commercial revenues, while reducing or containing costs and risks to Canada.What you will do: This posting is for two Senior Communications Advisors who will focus on different portfolios at AECL. The first will be reporting to the Manager of Indigenous Relations. In this role, you will help AECL build and strengthen meaningful relationships with Indigenous nations and communities, government departments, local municipalities, and other stakeholders to support long-term collaborations and partnerships. To do so, you will plan, organize, and execute a range of meetings, activities, and events; identify and initiate opportunities for engagement, independently and in collaboration with CNL; and adapt strategies and approaches based on learnings and relationship-building. You are comfortable engaging directly with Indigenous nations and government stakeholders while operating within sensitive and complex political, cultural, and historical contexts. The second will be reporting to the Director of Communications and Government Reporting. You will be responsible for a range of strategic communications and government reporting tasks. This includes engaging with domestic and international partners, writing, and coordinating government reports, and responding to ad hoc requests. You will develop a full understanding of AECL's strategic agenda and its major files and will provide advice on communications and reporting matters anchored in business reasoning. You understand how to make reporting processes work and are skilled at reaching out to a wide array of parties, getting input, and knitting information from disparate sources into a coherent final product. For either position: you flag emerging issues early, make recommendations to improve practices and mitigate risks, and support oversight of CNL's communications and engagement activities. Finally, you are a concise writer, bringing experience and sound judgement to plans, briefing materials, talking points and government reporting documents. You might also have experience in the nuclear industry, or in multi-year, large-scale infrastructure or environmental restoration projects. If not, you learn fast. And at the very least, you tend to think that nuclear energy is a critical component of Canada's - and the world's - solution to climate change!What you bring :- University Degree in Indigenous Studies, Public Affairs, Communications, Public Policy, Political Science, English, French or related field.- At least five years of working experience in communications, policy and/or engagement (either stakeholder, community relations, or Indigenous engagement). - Excellent spoken and written communication skills in both English and French. - Excellent interpersonal skills to work with a broad range of internal and external stakeholders.- Excellent time management skills to deliver a range of requests often within very limited timeframes. - Experience working on nuclear issues is an asset.- Experience working on large-scale projects and environmental assessments is an asset.What we bring:- Comprehensive medical and dental benefits for you and your dependents through the Government of Canada.- Participation in the Public Service Pension Plan (an indexed, defined-benefit pension plan) to help you plan for retirement.- Vacation, personal and floating days to be used in support of your physical and mental wellbeing.- A confidential Employee Assistance Program to help with challenges you or your family may be facing.- A flexible hybrid work model that lets you balance both working from home and nurturing in-person connections by coming into the office or on-site. What you can expect:- This posting is for two (2) full-time temporary positions that will be two (2) years in duration. You will be based out of AECL's Ottawa or Chalk River, Ontario office locations.- Please note the selected candidate must successfully meet Government of Canada security clearance requirements.- While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.- Preference may be given to individuals who are bilingual. Recruitment Timelines:We have built a pause into the recruitment process over the holidays. Please plan to be available on the following dates if you are selected for an interview:- Phone screens with shortlisted candidates will happen December 18 to 22, 2023- First interviews will be in person at our Ottawa office and scheduled for January 8 and 9, 2023- Second interviews will be in person at our Ottawa and scheduled for January 15 and 16, 2023At AECL, we are committed to building an authentic workplace; promoting diversity, equity, inclusion and accessible matters to us. We welcome applications from women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any gender identity, expression, and sexual orientations. Preference may be given to members of a designated group to address identified under-representation. We encourage candidates to self-identify. AECL provides support and reasonable accommodations in its recruitment processes to applicants with disabilities including accommodations that consider an applicant's accessibility needs. If you have a disability that requires accommodation during our recruitment process, let us know how we can assist you by emailing [email protected] AECL: www.aecl.ca @AECL @AECL_EACL @atomicenergycanada
On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
Advisor, EHS
Aecon Group Inc., Cambridge, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview The EHS Advisor will be responsible to actively promote a health, safety and environmental culture to all levels of employees with the policies and procedures of Aecons Health, Safety and Environmental Manual. This role will support our Industrial Division and will be mobile for project across southern ontario. Key Responsibilities Conduct safety orientation to workers, owners and clients. Train employees on Aecon Health, Safety and Environmental Manual. Train or co-ordinate training for employees (e.g., fall protection, confined space entry, WHMIS, respiratory protection, emergency response). Conduct workplace inspections, behaviour based observations and audits. Update Material Safety Data Sheets as required. Develop worksite safety plans such as emergency plans, environmental or site safety plans. Distribution of safety material, supplies and equipment. Safety presentations to clients. Promoting the Aecon safety system to potential industry clients. Conduct studies and analyze EHS data trends. Recommend & monitor corrective actions. Assists with workers compensation claims. Develop return to work and modified work programs. Incident investigations. Mediate health and safety issues for resolution. Liaise with Government agencies as required. Prepare and assist with external safety audits. Coordination of environmental issues. Gather and provide EHS based statistics. Required Knowledge and Experience Commuting between multiple projects in Southern Ontario, project locations include Cambridge, Woodstock, Hamilton, and Nanticoke. Successful applicant must possess at minimum 3-5 years experience in the role plus NCSO. Preference will be given to candidates that possess CRST certification and OHS Certificate or Diploma. Intermediate to advanced working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to communicate with tact and diplomacy; excellent verbal and written communication skills. Exceptional organizational and time management skills. Excellent meeting and training facilitation. Adaptable and flexible to an ever-changing environment. Valid drivers license with a clean driver's abstract. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
117653 - Business Support Coordinator, Surgical Programs
Vancouver Coastal Health, North Vancouver, BC
Business Support Coordinator, Surgical Programs Job ID 2024-117653 City North Vancouver Work Location Lions Gate Hospital - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Business Support Coordinator, Surgical Programs with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Business Support Coordinator to join the Surgical Program Administration team at Lions Gate Hospital in North Vancouver, BC. This is an exciting opportunity to work at Lions Gate Hospital while providing business and analytical support across allof our Coastal communities of care. Apply today to join our team! As a Business Support Coordinator, Surgical Programs with Vancouver Coastal Health you will:Be responsible for providing leadership to the Central Patient Booking Department staff, assist with business planning and strategy development and assess trends and identify issues that promote the strategic directions of the surgical programs.Analyze trends and identify opportunities for new business developments that optimize resource use and continually improve the provision of patient care.Lead and guide budget preparation and analysis, ORBIT/ORMIS, RAM (OR Allocations), Surgical Patient Registry (SPR), performance measurement, monitoring and benchmarking activities and quality and utilization enhancement/improvement initiatives.Identify and participate in research opportunities.Interact regularly with Directors/Managers/Leaders regarding surgical services and operational activities.Communicate with Leadership and Operations Councils, QUIST Coordinators and Advisors, Financial Planning staff and various other departments, committees and task groups as required for conducting daily business and achieving department objectives.Liaise with the Ministry of Health, other health authorities, public and private organizations and individuals for obtaining and providing information and addressing complaints/comments and other issues. Qualifications Education & ExperienceBachelor’s Degree in Business Administration or a related field plus a minimum of five (5) years recent related experience in a health care environment with progressive leadership experience including supervisory experience or an equivalent combination of education, training and experience.Computer literacy with word processing, spreadsheet, graphics and database programs, e.g. MS Word, PowerPoint, Excel, Access and Visio is required.Knowledge & AbilitiesCollaborates to develop and monitor program budget, monitors expenditures, provides feedback and analysis on variances and makes recommendations for corrective remedial action.Skillfully develops meaningful indicators of quality in areas such as patient/client safety and security, human, financial and property risks, resource utilization and satisfaction and provides constructive reports based on the results of indicator monitoring.Solves problems by applying continuous quality improvement strategies, tools and techniques to identify root cause, potential interventions or solutions and effective evaluations of improved processes.Fosters collaborative and effective working relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect.Effectively utilizes verbal, written and technological communication skills when obtaining information, providing advice/information and otherwise communicating electronically, verbally or in written format.Facilitates, collaborates and negotiates for effective resolution of human resource issues.Physical ability to perform the duties of the job.This Role Description is intended to describe the general nature and level of work performed and is not necessarily an exhaustive list of responsibilities, duties and skills required. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Health & Safety Advisor
Ontario Power Generation Inc., Pickering, ON, CA, LV R
Status: Regular Full TimeWorking Conditions: Hybrid  Education Level: 4 years of University training Location: Pickering, ON Shifts(s): DaysTravel: 10% Deadline to Apply:  February 20, 2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.  If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In late 2024, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation.JOB OVERVIEW Ontario Power Generation (OPG) is looking for dynamic, strategic, and results-driven professional to join our team in the role of Health & Safety Advisor.Reporting to the Manager, H&S Field Services, the Health & Safety Advisor is accountable to provide health and safety related support to their assigned client groups. This includes support in the operation of the OPG safety management system within their client groups, supporting line supervisors and managers with field-focused solutions to their health and safety issues, supporting line supervisors and managers with interpretation of legislative requirements and OPG safety requirements, and delivering or coordinating specialized health and/or safety support.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  The Health and Safety Advisor is accountable to provide health and safety related support to their client groups. This includes leadership and support in the operation of the OPG safety management system with their client group, such as facilitating the annual risk assessment, development, coordination and monitoring of the annual health and safety continuous improvement plan, and monitoring to ensure compliance in the field with OPG health and safety requirements. In addition, the health and safety advisor will support line supervisors and managers with field-focused solutions to their health and safety issues, and support line supervisors and managers with activities including interpretation of legislative requirements and OPG safety requirements, incident investigation, incident ratings, regulator field visits and response, and delivering or coordinating specialized health and/or safety support from the shared services center, center of expertise, or thru contracted services. This can include but is not limited to, ergonomics, industrial hygiene, WSIB support, contractor safety, employee disability management and return to work, and employee health promotion. Provide independent advice, guidance, and assistance to project managers on occupational health and safety matters related to contracts, to ensure compliance with established procedures, regulatory requirements, and guidelines.Support the development and execution of programs and initiatives for leading/lagging metrics to monitor safety performance inclusive of contractor performance.Provide advice, guidance and assistance to line management and supervisors on all health and safety matters including the interpretation, explanation and application of Occupational Health and Safety Legislation, standards, programs, policies, and practices to attempt to ensure that established procedures and guidelines are complied with.Coordinate, and monitor the implementation of the OPG Health and Safety Management System in consultation with the client group management team.Maintain health and safety information on behalf of the client group, on the performance against targets and effectiveness of programs. Make recommendations to management as required to recover performance where projected to exceed targets and objectives.Act as the primary representative to local and regional agencies on Health and Safety matters, e.g., Ministry of Labour, Immigration, Training and Skills Development on behalf of the client group management teamInvestigate incidents, accidents and injuries and provide findings and recommendations to the Line of Business Manager. As assigned, lead or participate on teams investigating incidents, making recommendations for corrective actions to site and senior management as required.Liaise with contractors and OPGI staff providing technical assistance and expert advice that may arise between contractors and OPG production staff.Initiate reporting requirements of occupational injuries, disease, and exposures to hazardous agents, and liaise with the Workers Safety and Insurance Board (WSIB) and the corporation's agent to provide follow-up information as appropriate. Advise Management of WSIB requirements and implement procedures and processes to ensure complete and accurate reporting of injuries and illnesses and records of WSIB claims.Support line supervisors and managers with graduated return-to-work planning and monitoring of employee's recovery to full duties, as requested.Participate, lead, and/or coordinate internal and external evaluations (self-assessments, audits, evaluations) of health and safety programs for the client group and for contractor H&S program and/or H&S project plan.Participate as requested in the development, and continuous improvement of OPG's health and safety program.Other Duties as Required.EDUCATION 4 years of University training.QUALIFICATIONSMinimum of 6+ years of experience in a similar role.National Construction Safety Officer (NCSO) and Canadian Registered Safety Professional (CRSO) designations are preferred Mental Health First-aid certification would be an asset combined with passion for psychological wellness in the workplace.Experience in electrical and trade experience is preferred.Requires experience in a Health and Safety function to be familiar with the policies and procedures governing Health and Safety issues in Ontario.Experience in a complex work environment with the ability to communicate effectively with all levels of staff Experience working with external stakeholders and regulators.Ability to apply and interpret Health and Safety requirements in an industrial and construction environment. Advanced written and oral communication skills to clearly communicate with a wide variety of people and to act as a resource/consultant/facilitator in a variety of committees or task group situations.Data analytic skill set with ability to review and compile data summaries effectively and efficiently. The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct. What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business.Integrity – always lead with integrity.Excellence – never satisfied with good enough.Inclusion – working together for powerful outcomes.Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you: Exceptional range of opportunities province-wide Long-term career growth and development opportunities Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you: We care about the safety and the well-being of our employees. It is our utmost priority. A supportive work environment where you can be your best every day. Opportunities to stretch and develop. Offer different ways for you to give back to communities where we operate. Partner with Indigenous communities and support local businesses. We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now. APPLICATION PROCESS Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T. February 20, 2024  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.#LI-Hybrid.
Natl Business Sales Advisor - BC
Rogers, Victoria, BC
Natl Business Sales Advisor - BC Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!We are looking for a National Business Sales Advisor to join our team in British Columbia. The individual will be driven, talented and motivated with a strong work ethic and an entrepreneurial spirit and an achievement-oriented attitude. By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset. As a member of the National Inbound Sales team, you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers' small business solutions.Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada's Small Business owners and operators.This will include: Business Wireless Rogers Unison Business TV, Internet, and Phone Lines Business Solutions (Fixed Network, Internet of Things and Data Center) Cisco Meraki products (Advantage: Wi-Fi, Solutions Bundles, Security, Voice, Surveillance, LTE) What you will be doing: Build, maintain, and deliver world class client experience on every interaction. Handle inbound sales call types to understand the customer's needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions. experience in an outbound/outside B2B hunting role, or equivalent combination of proactive B2C sales. Highly process oriented. Expert knowledge of Rogers internal processes is an asset. Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours. Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others. Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients. Work effectively and collaborate with the other teams to create top tier treatment for our clients. Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions. Perform end to end order entry through multiple sales and service order entry tools. Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement. Conduct all business as per Rogers Business Code of Conduct. Attend product trainings, team meetings and planning sessions as required or when called for. What you will bring: Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization. Familiarity with different sales techniques and funnel management. Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting. Proven ability to work effectively under pressure in a fast-paced environment. Willing to work flexible hours (Monday - Friday) to meet the needs of our clients. Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information. Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel). Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools. Experience with Salesforce is an asset. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 861 Cloverdale Avenue (7823), Victoria, BC Travel Requirements: None Posting Category/Function: Sales & Inside Sales Requisition ID: 302622At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Victoria, BC, CA Vancouver, BC, CA Nanaimo, BC, CA Kelowna, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Data Center, Outside Sales, Technology, Sales Apply now »
Senior Human Resources Advisor
Standards Council Of Canada, Ottawa, Ontario
Who We AreSCC is a small but impactful Crown corporation that reports to Parliament through Innovation, Science and Economic Development Canada. Using our expertise and vast network, SCC helps organizations by opening a gateway to possibilities, both at home and abroad. We bring people together, foster collaboration and expand their horizons in trade, sustainability, and global connectivity. We represent and advance Canada's interests on the international stage in ways no other organization can.As Canada's national standardization body, SCC offers more than a few pieces of the standards development and conformity assessment puzzle. We provide comprehensive strategies that allow Canadian businesses and innovators to contribute to shaping established and emerging markets. We help knock down trade barriers and create opportunities for businesses to innovate and expand into new markets by laying the foundation for their success.SCC's work also helps drive Canada's health, well-being and economic prosperity. Whether it's the food we eat, the products and technologies we use, or how we get to work, every aspect of our lives is touched by standards. Standards and conformity assessment not only provide confidence in the quality and safety of products and services, they also play an integral role in improving the overall health and safety of Canadians, and of their environment. At SCC, everything we do is aimed at improving Canadians' quality of life and economic prosperity.Our CultureA 2020 - 2022 winner of Waterstone's Canada's Most Admired Corporate Cultures award, we foster a culture founded on our values of respect, professionalism, and integrity. Over the last year, our culture has expanded and evolved in light of the COVID-19 pandemic. Working from home has had its challenges, but it has also brought us closer and has highlighted the culture that was already in place: one of compassion, agility, and flexibility.At SCC, we believe that an empowered and engaged workforce is essential to deliver on our vision and mission. A people-centric culture means that we are all working together to achieve a common goal.Our diversity is our strength. We believe that leveraging our unique backgrounds helps to create a stronger, more cohesive team. Proudly, we can report that 30% of our team identifies as belonging to a visible minority, 60% of our team is female, and 62% of our leadership team is female. Not only do we serve the public in both Official Languages, but we are able to go above and beyond: with a staff complement of 140, we speak over 20 languages at SCC.SCC has implemented a hybrid working model. Our model balances remote work with coming together in person when it is purposeful. This position can work remotely most of the time, while requiring in-person work regularly. SCC's office is located at 55 Metcalfe Street in downtown Ottawa. A Day in the Life of an HR AdvisorReporting to the Manager, Talent Management & Human Resources Operations, the Senior Human Resources Advisor is responsible for administering processes related to job evaluation; compensation; leave management; official languages; and employee relations to ensure the efficient and effective operation and delivery of HR services to the Standards Council of Canada (SCC). The HR Advisor provides advice to the SCC community as it relates to HR policies and procedures and supports leaders throughout the ongoing process of job evaluation. The role provides input and expertise into the development and continuous improvement of all HR programs and services, including compensation and performance management; leave management; payroll and benefit programs; and employee relations for all Standards Council of Canada (SCC) employees. The Senior Advisor develops and recommends changes and enhancements to HR programs, procedures, guidelines, and metrics to support the alignment of SCC strategies and business objectives. Your BackgroundPost-secondary diploma or degree in the area of Human Resources, Business Administration, Psychology or related area.A minimum of eight (8) years of work-related experience in various functional areas of Human Resources.Knowledge of the policies and systems relating to leave, compensation, payroll, training and staffing, and benefit plan provider organizations as it relates to insurance and benefits. Knowledge of relevant sections of human resources and financial legislation (such as the Public Service Superannuation Act, the Canada Labour Code, the Financial Administration Act, Employment Insurance Act, Income Tax Act, Employment Standards Act, Human Rights).Knowledge of the principles of human resource management and payroll services. Knowledge of organizational methods, analytical methods, techniques, and practices. Knowledge of the methods, techniques and practices involved in collecting and compiling data. Solid customer service, presentation, interpersonal, and written and spoken communication skills. A high degree of initiative and ability to multi-task and make independent decisions with minimal supervision.Ability to exchange information with management and staff throughout the division, to explain policies and procedures, to identify and investigate discrepancies and key issues, and to provide effective advice to management.Ability to respond client organizations, to provide information, and to address human resource issues. Ability to draft correspondence regarding a variety of issues and to prepare reports regarding human resources information. Language Requirement: Proficiency in Canada's official languages (English / French) is mandatory.You May Also HaveCertified Human Resources Professional / Leader (CHRP / CHRL) designation.Key Activities1. Provides expertise and input into the development and continuous improvement of all HR programs and services for SCC: Acts as a subject matter expert, providing senior-level consultation coaching and guidance on all HR initiatives, employment legislation and escalated, complex issues. Provides expert research, analysis, advice, and guidance in developing, monitoring and ensuring continuous improvement of SCC HR management strategies, policies, processes, systems and services. Conducts research and monitors external environment, identifying best practices to support the continuous improvement of SCC's HR programs and services. Develops, implements, and manages HR policies, processes and procedures to ensure efficiency and effectiveness of programs and services. Contributes to the development, implementation, and evolution of the SCC People Strategy, providing advice and recommendations and working to embed a strategic and integrated approach to HR management across the organization. Supports the development and implementation of HR strategies and initiatives across SCC. 2. Administers the processes related to job evaluation; compensation; leave management; official languages; and employee relations for SCC: Implements best practices, ensures smooth workflow, and provides exceptional customer service. Supports the administration of HR contracts, expenditures and reporting related to payroll and finance activities. Monitors HR policies and procedures for legislative compliance, identifying issues of non-compliance or changes to legislation and makes recommendations to the supervisor. Supports the provision of analysis, interpretation and advice on human resource policies, legislation, forecasting, and utilization.Works with the supervisor to support the development and implementation phases of all new human resource initiatives.Works with leaders on job description drafting and associated job evaluation action for all SCC positions.Provides advice and guidance in identifying information requirements for management related to human resources administration including leave management, performance appraisals and other information related to employee development and the management of performance.Administers the SCC job evaluation program, supporting leaders in the ongoing process of new job evaluations and existing re-evaluations, communicating results and administering system changes. Provides HR advisory services and acts as a resource to the management and staff of SCC as it relates to job evaluation; compensation; leave management; official languages; and employee relations. 3. Leads HR initiatives and continuous improvement activities. A Final NoteNote 1: Priority will be given to Canadian citizens and permanent residents.Note 2: SCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.Please attach a detailed cover letter to your resume. In addition to learning about your education, training and experience, we want to hear your story! We'd love to hear about how your accomplishments, and the skills you applied to achieve them, relate to the role and why you think this opportunity is a good fit for you. We are committed to creating and fostering a diverse, equitable and inclusive work environment that reflects the people's lives that we impact and the Canadian community that we work within. We strive to create an environment where everyone is comfortable being their authentic selves. We welcome Indigenous peoples and persons from all races, ethnicities, gender identities and expressions, sexual orientations, and physical or mental abilities to be part of our team.We strive to ensure a barrier-free selection process. If you are contacted regarding a job opportunity, testing or interview, please advise the HR representative of the accommodation measures that you require to enable you to be assessed in a fair and equitable manner.Please complete all fields in this online application and submit it before the closing date of March 29, 2024.Upon our review of all applications, those who appear to be the best fit with the mandate of this role and with SCC's mission and vision will be contacted. You will receive confirmation that your application has reached us. Thank you for your interest in SCC and for taking the time to review this ad. We look forward to hearing from you!
Health & Safety Advisor
Ontario Power Generation Inc., Bowmanville, ON, CA, LC Z
Status: Regular Full Time  Working Conditions: Hybrid Working Environment     Education Level: 4 year University DegreeLocation: Bowmanville, ONNumber of Position(s): 2Shifts(s): DaysTravel: Yes- 10%Deadline to Apply: March 1, 2024Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] OVERVIEWOntario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Health & Safety Advisor.Reporting to the Manager Health & Safety Field Services, this position is accountable to provide health and safety related support to their assigned client groups. This includes support in the operation of the OPG safety management system within their client groups, supporting line supervisors and managers with field-focused solutions to their health and safety issues, supporting line supervisors and managers with interpretation of legislative requirements and OPG safety requirements, and delivering or coordinating specialized health and/or safety support.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license. KEY ACCOUNTABILITIES Manage safety issues related to knowledge of occupational hazards and related fields including biology, toxicology.Developing and interpreting industrial hygiene monitoring strategies.Developing effective written reviews of occupational hygiene literature, related occupational health and safety law and its interpretation.Acting as a single point of contact for industrial hygiene related matters at the Darlington Nuclear StationDevelop programs and metrics to monitor contractor safety performance, and provide recommendations to Line Management in effective ways to optimize this performance.Provide advice, guidance and assistance to line management and supervisors on all health and safety matters including the interpretation, explanation and application of Occupational Health and Safety Legislation, standards, programs, policies and practices to attempt to ensure that established procedures and guidelines are complied with.Coordinate, and monitor the implementation of the OPG Health and Safety Management System in consultation with the client group management team.Maintain health and safety information on behalf of the client group, on the performance against targets and effectiveness of programs. Make recommendations to management as required to recover performance where projected to exceed targets and objectives.Act as the primary representative to local and regional agencies on Health and Safety matters, e.g. Ministry of Labour on behalf of the client group management teamInvestigate incidents, accidents and injuries and provide findings and recommendations to the Line of Business Manager. As assigned, lead or participate on teams investigating incidents, making recommendations to site and senior management as required.Provide advice, guidance and assistance to project management staff on health and safety project management and contracting strategies including owner/constructor determinations. Support Project Managers and Contract owners by completing technical assessments and evaluations to inform decisions on the contracting strategy to be utilized.Liaise with contractors and OPG staff providing technical assistance and expert advice that may arise between contractors and OPG production staff.Initiate reporting requirements of occupational injuries, disease, and exposures to hazardous agents, and liaise with the Workers Safety and Insurance Board (WSIB) and the corporation's agent to provide follow-up information as appropriate. Advise Management of WSIB requirements and implement procedures and processes to ensure complete and accurate reporting of injuries and illnesses and records of WSIB claims.Support line supervisors and managers with graduated return-to-work planning and monitoring of employee's recovery to full duties, as requested.Participate, lead, and/or coordinate internal and external evaluations (self assessments, audits, evaluations) of health and safety programs for the client group and for contractor H&S program and/or H&S project plan.Participate as requested in the development, and continuous improvement of OPG's health and safety program.EDUCATION4-year University degree in a related fieldQUALIFICATIONSAbility to work effectively and efficiently in a flexible office environment.Minimum of 6+ years of experience in a similar role.The following certifications are considered to be an asset: Registered Occupational Hygienist (ROH) and/ or Certified industrial Hygienist.National Construction Safety Officer (NCSO) and Canadian Registered Safety Professional (CRSO) designations are preferredMental Health First-aid certification would be an asset combined with passion for psychological wellness in the workplace.Experience in electrical and trade experience is preferred.Requires experience in a Health and Safety function to be familiar with the policies and procedures governing Health and Safety issues in Ontario.Experience in a complex work environment with the ability to communicate effectively with all levels of staffExperience working with external stakeholders and regulators.Ability to apply and interpret Health and Safety requirements in an industrial and construction environment.Advanced written and oral communication skills to clearly communicate with a wide variety of people and to act as a resource/consultant/facilitator in a variety of committees or task group situations.Data analytic skill set with ability to review and compile data summaries effectively and efficiently.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.What Makes a Career at OPG Different?As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  Safety – it’s our businessIntegrity – always lead with integrityExcellence – never satisfied with good enoughInclusion – working together for powerful outcomesInnovation - creativity accelerates possibilityHere's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity and inclusion.Are you ready to start a career that has the power to electrify life on and off the job? Apply now.APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., March 1, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.#LI-Hybrid  .
Business Advisor - Self-Employment
Douglas College, Coquitlam, BC
Position DetailsPosition Information Position Title Business Advisor - Self-Employment Posting Number 02126SA Location Coquitlam Campus Grade or Pay Level See Salary Range Salary Range $29.71-$33.63 per hour. Salary is based on education and experience. Position Type Training Group Contract Employment Posting Type Internal/External Regular/Temporary Contract Employment Type Full-Time Posting Category Training Group Start Date 04/01/2024 End Date 03/31/2025 Day of the Week Mondays, Tuesdays, Wednesdays, Thursdays, Fridays Shift 8:30am - 5:00pm Work Arrangements Subject to funding, this is a full-time term position (40 hours per week) based at the Coquitlam Campus and will be required to travel within the lower mainland and Vancouver Island. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Self-Employment Program ( SEP ) Business Advisor will work closely with WorkBC Case Managers to recruit and select SEP candidates as well as deliver training, maintain a client case-load and conduct follow-up and business coaching for all participants. The goal of the Business Advisor is to support program participants throughout the program and ensure their personal and business sustainability.You bring exceptional client service skills, proven coaching abilities, self-employment expertise along with the ability to pay attention to detail, establish priorities, work to deadlines, and maintain well-documented records.Responsibilities •Deliver program information sessions for WorkBC clients and Career Coaches; •Deliver orientation and assessment workshops/meetings and conduct follow-up interviews; •Provide input on business concept development and determine program acceptance; •Deliver business plan development sessions, entrepreneurial workshops and on-going coaching and mentoring - one-on-one and group/classroom through both in-person and virtual environments; •Coordinate delivery of formal participant training, including recruitment of guest speakers, logistical requirements, continuity between participant requirements and formal training; •Coordinate Community Review Panel members to review completed Client business plans; •Conduct site visits, business financial reviews, follow-up sessions and on-going coaching and mentoring for business launch and implementation; •Support program participants to forge links with community resources and with one another; •Participate in Self-Employment program meetings; •Ensure program targets and deliverables are met; •Provide publicity and marketing services for the geographical area (Maple Ridge, Langley, New Westminster, Victoria, Nanaimo and other areas as needed); •Regular travel to Vancouver Island and throughout the Lower Mainland; and •Develop or update program materials and curriculum for the Self-Employment program as needed (with copyright belonging to Douglas College). To Be Successful in this Role You Will Need •A Bachelor's degree in a business-related discipline or equivalent combination of education, training and experience; •Current or previous self-employment experience; •Creativity and passion for working with clients to secure sustainable self-employment opportunities; •Knowledge and familiarity with developing and editing business plans; •Previous training and experience organizing and facilitating business-related workshops; •Previous experience in an advising/consulting capacity; •Experience facilitating online webinars and meetings; •Working knowledge of current business technologies; •Resourcefulness and creative problem-solving techniques; •To be a self-starter who has successfully demonstrated an ability to achieve established goals; •To understand and utilize time management principles; •Strong service orientation with proven ability to develop rapport with participants, listen and respond to participant's concerns; •Reliable vehicle for travel; •Excellent computer skills: MS Office Suite, Database entry, Virtual Meeting platforms (MS Teams, Zoom), social media and the ability to research information via the Internet. Web management skills are an asset; •Knowledge of the New Employment Program of BC and its mandate; and •Satisfactory completion of a criminal records check. A criminal record will not automatically result in your application for employment being denied. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 02/20/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11917
Business Systems Analyst (Functional Application Analyst 2) - Housing Accelerator Fund
The City of Surrey, Surrey, BC
Overview The City of Surrey has launched a three-year Action Plan to address the delivery of housing and support affordable housing projects that aims to increase new housing by 27.8% in our city. This action plan is supported by the $95 million Housing Accelerator Fund (HAF) that was awarded to the City by the Canada Mortgage and Housing Corporation (CMHC). The Housing Accelerator Fund (HAF) will help improve the development approval process through an action plan designed to: • Facilitate the delivery of housing in the short and long term; • Enhance the certainty in the permit approval process; • Increase access to affordable housing; • Continue to support the development of complete communities that are sustainable and inclusive; and • Further position Surrey as a destination for investment. Help us deliver on Surrey's Action Plan. If you're looking for meaningful work that will directly impact the communities we live in, apply this job opportunity today. Employment Status There are 3 openings: • Union - CUPE Local 402 - Project (2 Year): 1 position • Union - CUPE Local 402 - Project (3 Year): 2 positions Scope The City of Surrey is looking for a group of Business Systems Analysts (Functional Application Analyst 2) to join the Business Improvement Team to help facilitate over $1.5 Billion dollars of construction annually. Our team is committed to providing leadership, analysis, guidance, support, and training of the City's Land Management System (AMANDA). Working in Agile project teams, we focus on continuous improvement to streamline workflows, increase efficiencies, and create innovative solutions in the land development workspace. Projects include: • Improving the Guaranteed Permitting Timelines • Enhancing Professional Reliance • Enabling Digital Permitting • and more Responsibilities • As the primary source of contact, responds to, investigates, prioritizes, and resolves integrated administrative, technical, or operating problems within the functional end user base using standard methodologies and procedures, interpreting or adapting as situations and problems arise. • Work closely with departmental stakeholders to develop strong working relationships and to effectively articulate and advocate on their behalf. • Assumes key role in the future development of the system by participating in development of business cases, taking business unit lead role in needs identification, defining requirements, assisting with development of work break down structure and project plans, and assumes key business unit role in testing and implementation. • Acts as a liaison with IT for all system issues raised by the business users that require IT involvement and manages the resolution of all issues. • Maximizes integration between end user groups by analyzing business processes and recommending improvements where appropriate. • Provides ongoing support and training to all end users, including management staff, through training programs, one on one consultation, systems, or procedural advice etc. • Leads report development based on end user needs, both staff and management. Qualifications • Bachelor's degree in an acceptable related discipline from a recognized post-secondary institution, plus 3 years of directly related and relevant experience, preferably in a municipal setting; OR • Diploma in an acceptable related discipline from a recognized post-secondary institution, plus 5 years of directly related and relevant experience, preferably in a municipal setting; OR • Technical courses in the field plus 7 years of directly related and relevant experience, preferably in a municipal setting. Knowledge, Skills and Abilities • A strong dedication to serving clients and ability to work closely with end users. • Ability to work in a strategic and proactive manner to perform under pressure, and meet deadlines established according to corporate priorities. • Considerable business knowledge of functional area of expertise.Effective verbal and written communication skills in order to persuade and influence others to obtain acceptance of ideas and cooperation on proposed initiatives and actions. • Knowledge of AMANDA (or other Municipal Land Management Systems) and business processes are considered assets. • Knowledge or experience with PowerBI, Crystal Reports (or other data analytic and reporting tools) are considered assets. Other Information Pay Grade: 27 Hourly Rate: Pay Steps Hourly Rate Step 1 $47.52 Step 2 (6 months) $49.52 Step 3 (18 months) $51.52 Step 4 (30 months) $53.84 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until filled. Our Values Integrity - Service - Teamwork - Innovation - Community
HRIS Product Support Advisor
CGI Group, Montreal, QC
Position Description: CGI - Payroll Service Center (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We pride ourselves on our privileged relationships with our customers, and our customer satisfaction rate is very high.Every day, our members help hundreds of customers in a wide range of industries with their employee payroll. In this role, you will contribute to the success of local businesses as part of a dynamic team, with over 650 professionals and 60,000 customers!We're looking for a reliable and motivated individual. Are you ready to make a difference?We're ready for you:- Keep learning: we offer comprehensive, ongoing paid payroll training in Canada,- Work-life balance: a flexible weekday schedule,- Work environment recognized as one of the best in Canada (Best Places to Work certification),- Employee assistance program, health and wellness programs, comprehensive insurance coverage, financial assistance for job-related studies,- Career development supported by a professional development plan,- Access to a stock purchase plan, profit-sharing plan from day one,- Benefits that adapt to your needs: flexible insurance plan, tele-medicine, and much more! Your future duties and responsibilities: We're looking for a skilled, customer-focused GCH Customer Support Advisor to join our dedicated product team. The GCH Customer Support Advisor will be responsible for providing comprehensive technical support and assistance to customers. This role requires strong technical expertise, excellent communication skills and a passion for delivering exceptional customer service. Here are your typical responsibilities for a day's work:- Customer Support: Serve as the primary point of contact for customers seeking assistance with our GCH software products, responding quickly to inquiries and resolving issues in a timely manner,- Problem solving: Diagnose and resolve technical issues reported by customers, leveraging in-depth knowledge of our GCH functionality, configuration and integration points,- Product expertise: Develop an in-depth understanding of our HCM, including features, functionality and best practices, to provide accurate and effective support to customers,- Problem resolution: Investigate and analyze reported problems, working closely with customers to understand their needs, identify root causes and implement appropriate solutions or workarounds,- Documentation: Maintain detailed records of customer interactions, including support tickets, resolutions and recommendations, ensuring thorough documentation of all support activities, - Training: Provide training and guidance to customers on the use of our HCM, including new features, functionality and upgrades, to improve their proficiency and maximize their use of the products,- Escalation Management: Collaborate with internal teams, including development, product management and implementation teams, to escalate and resolve complex issues, ensuring timely resolution and customer satisfaction. Required qualifications to be successful in this role: - University degree in human resources, industrial relations, administration, or related field, or other combination of relevant education and experience,- Minimum 2 to 3 years experience in a technical support or customer service role, preferably in an HR or technology department,- Knowledge and experience with HRIS for SMEs,- Ability to communicate and popularize HRIS functional concepts,- Excellent command of French and English, both verbal and written,- Proven ability to prioritize and effectively manage multiple tasks, deadlines and customer requests in a fast-paced environment,- Ability to work under pressure and meet deadlines,- Customer-focused mentality with a passion for delivering exceptional service and building positive customer relationships,- Attentive to detail with a commitment to accuracy and completeness in all aspects of work.#LI-LG1 Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Adv HRM - PayrollClient ManagementLeadershipSolution Analysis What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Industrial Technology Advisor-Various Domains / Conseiller ou conseillère en technologie industrielle - Domaines Variés
National Research Council Canada, Montreal, Quebec
Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.We are looking for a senior-career Industrial Technology Advisor (ITA) to support the NRC Industrial Research Assistance Program (NRC IRAP). The ITA would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.Regarded worldwide as one of the best programs of its kind, IRAP is Canada's premier innovation assistance program for small and medium-sized enterprises (SMEs).We are looking for a seasoned industry professional who is absolutely enthusiastic about helping innovative Canadian companies grow and prosper. We need people who see the potential in a business and are driven to nurture it to the next level. We are increasing our staff across the country and our clients need engaged professionals to provide innovative advisory services to help them grow. We are focused on results and we aren't afraid of risk all in an effort to add positive impact to the Canadian economy. ---Contribuez a la realisation de travaux de recherche strategiques et poursuivez une carriere prometteuse au Conseil national de recherches du Canada (CNRC), la plus grande organisation de recherche et de technologie au Canada.Nous souhaitons embaucher une personne de carriere bien etablie pour un poste de conseiller en technologie industrielle (CTI) en vue de soutenir la prestation du Programme d'aide a la recherche industrielle (PARI). La personne choisie doit partager nos valeurs fondamentales relatives a l'integrite, a l'excellence, au respect et a la creativite.Considere dans le monde entier comme l'un des meilleurs programmes du genre, le PARI CNRC est le principal programme d'aide a l'innovation pour les petites et moyennes entreprises (PME) du Canada.Nous sommes a la recherche d'une personne de l'industrie chevronnee qui est absolument enthousiaste a l'idee d'aider les entreprises canadiennes innovantes a croitre et a prosperer. Nous avons besoin de personnes qui voient le potentiel d'une entreprise et qui sont motivees a l'aider a franchir une etape superieure. Nous embauchons du personnel partout au pays et nos clients ont besoin de professionnels engages pour leur fournir des services de conseil innovants afin de faciliter leur croissance. Nous sommes axes sur les resultats et nous ne craignons pas le risque, tout cela dans le but d'avoir un impact positif sur l'economie canadienne.
Ethics and Equity Advisor
Ontario Power Generation Inc., Whitby, ON, CA, LN Y
Status: Contract (18 months)​Working Conditions: ​ Hybrid Working Environment     Education Level: University Degree or College Diploma in Human Resources, Law or related studiesLocation: Whitby​ or Toronto or Thunder Bay, ONNumber of Position(s): 1 Travel:  10%Deadline to Apply: ​​February 20th, 2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. ACCOMMODATIONS OPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [email protected] This position is moving to OPG Corporate Headquarters: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This new space will enable teamwork, collaboration and innovation that will help us to achieve our mission to electrify life in one generation. JOB OVERVIEW Ontario Power Generation (OPG) is seeking two motivated and strategic professionals to join our team as Ethics and Equity Advisors. These roles offer an exciting opportunity to work closely with an exceptional team of supportive and passionate professionals, promoting respectful, healthy, and inclusive workplace cultures across the company.Reporting to either the Manager of Human Rights & Harassment or the Senior Manager of Ethics & Equity, this position is responsible for supporting the delivery of strategic and timely governance, advice and stewardship over OPG's Code of Business Conduct, Ethics, and Human Rights and Harassment programs.KEY ACCOUNTABILITIES   The Ethics & Equity Advisor is accountable for supporting the mandate and objectives of the Ethics Office with respect to: Responding immediately, as required, to high-priority and/or significant concerns received from employees and/or the public, while maintaining an appropriate caseload in a fast-paced environmentWorking in consultation with Ethics Office staff to develop, assess and refine comprehensive complaint resolution strategiesPreparing for approval, documentation, ie, departmental instructions/reference plans and other recommended practices for employee activitiesStreamlining existing processes through the identification, implementation and leveraging of available technologiesProviding stewardship of highly sensitive records, while maintaining multiple information management systems, including but not limited to the Code of Business Conduct and Conflict of Interest Declaration databasesDetermine appropriate complaint review strategies for inquiries or investigations (including research, information collection and documentation) consistent with the principles of administrative fairness, confidentiality and neutralityIdentifying, analyzing and documenting issues of a confidential and/or highly sensitive nature that have potential and actual impacts on employees in the workplaceAs appropriate, providing recommendations to the Manager and Senior Manager, Ethics & Equity regarding best practices for responding to inquiries and complaintsIn consultation with senior staff, assist providing advice and guidance to business units on governance implementation, and support to Human Resources to provide support, and advice to employees at the site levelAssist senior staff in providing case management and investigative work on inquiries and allegations and provide confidential support to people leaders and employees who report concerns about potential violations of the Code of Business ConductWith the support of senior staff, provide advice and guidance on appropriate management action when a violation has occurred. This may include interacting with Security Investigators, Health and Safety, Law, Division, Labour Relations and Human ResourcesFrom time to time, drafting recommendations/decisions for submission by the Ethics and Compliance Office to employees and accountable line managersPlanning and undertaking special activities and projects on behalf of the Ethics Office including acting in a consultative and oversight capacity to facilitate the work of an external investigator, where necessaryIncreasing employees' awareness and understanding of the Ethics Office, and promoting access to the department via site visits, informational sessions, etc., as requiredEnhancing management's and Human Resources' understanding of the Ethics Office and related programs, whenever possibleOther Duties as RequiredEDUCATION University Degree or College Diploma in Human Resources, Law or related studiesQUALIFICATIONS Ability to work effectively and efficiently in a flexible hybrid office environment.2-4 years’ experience working in a similar roleExperience with human rights and/or ethics and compliance mattersExcellent communication skills and strong interpersonal skillsThe successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct. What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business Integrity – always lead with integrity Excellence – never satisfied with good enough  Inclusion – working together for powerful outcomes Innovation - creativity accelerates possibility Here's why OPG might just be the ideal workplace for you: Exceptional range of opportunities province-wide Long-term career growth and development opportunities Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you: We care about the safety and the well-being of our employees. It is our utmost priority. A supportive work environment where you can be your best every day. Opportunities to stretch and develop. Offer different ways for you to give back to communities where we operate. Partner with Indigenous communities and support local businesses. We support employment equity, diversity and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now. APPLICATION PROCESS Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., February 20th, 2024 .  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. "period"
Business System Analyst -Regulatory reporting
CGI Group, Toronto, ON
Position Description: We are Canada's largest independent information technology services firm, and after 48 years, we're still growing! Join Canada's largest IT Company as a Business System Analyst in our Financial Services Sector in Toronto.This role is hybrid and requires you to be at our client's office Toronto Downtown at a minimum 3 days per week - subject to change at any time.What will you do?• Understanding various product attributes from upstream, e.g. Lending product, Facility, Security, Security Finance Transaction(SFT), and Derivative, etc.• Picking up new concept and applying it quickly, e.g. LEF Risk Shifting for Credit Default Swap (CDS), SFT, Derivative, Guarantees, and LC Fronting, etc. • Performing data gap analysis, systems, processes and procedures as required for the project. • Create reporting mapping logic or requirement document • Communicating requirement to development and QA, performing testing, coordinating UAT testing and assisting production implementation• Contributing to the process re-engineering and process improvement where applicable. • Supporting user’s training and documentation as needed.• Report the BA team working status and raise concerns or issues that may hinder the project progress as planned to management and PMsWhat do you need to succeed?Must-have• Regulatory reporting experience • Lead BA - experience as PO or PM • Capital Markets experience o Knowledge in trade life cycle o Knowledge of different asset classes • Hands on experience with o FMPL, JSON, ISO o Data querying SQL • Strong in agile / scrum methodology • Experience in systems implementation, process improvements or systems re-engineering projects with a banking organization or consulting company.• Undergraduate degree or higher, preferable in Mathematics, Computer Science, Engineering or Finance• Knowledge of SDLC lifecycle, Agile, others• Experience in SQL • Advance MSWord, MS Project, MS PowerPoint and MS Excel, Visio, MS AccessNice to have • Experience with Dremio • Experience with mongodb • Understanding of Credit Risk reporting• Experience in data sourcing and mappings to cover major Capital Market and Retail financial instruments for both on and off -balance sheet.• Tableau#LI-MP1 Skills: Business AnalysisBusiness Process AnalysisBusiness Process ModellingData AnalysisFinancial ServicesRequirements AnalysisSolution AnalysisSQL What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.