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Business Improvement Advisor - Category Mgmt
BC Hydro and Power Authority, Burnaby, BC
NB 51176295 - NC 51176296 BCH-R-6295-220302E1Employment Posting ID: Business Improvement Advisor - Category Mgmt Positions Available: 1 Full-time (37.5 hrs/wk)Status: Edmonds 16Job Location: Permanent HybridFlexible Work Role: Lower MainlandRegion: Powered by water... and by people like you Providing clean electricity to 4 million customers takes a diverse workforce and that's where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable. Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers. We offer a healthy work life balance, training opportunities and career progression. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we build an even cleaner B.C. JOB DESCRIPTION Duties: * BC Hydro's Supply Chain function is integral to keeping the business running and the lights on. BC Hydro is transforming its Supply Chain model through the implementation of a full category management capability to better meet the business' requirements for quality, safety and reliability in what we buy for the best total cost and to ensure mutually beneficial supplier relationships. The Operations & Enterprise Supply Chain group is accountable to develop and implement strategies for the key categories that account for over 80% of BC Hydro's annual $2 billion expenditures. Categories are organized in the following portfolios: Enterprise, Major Equipment, Engineering & Technical Services, Materials & Logistics and Field Support Services. Our job is to give BC Hydro confidence that it is getting the best overall value from its overall expenditure. We are well into our multi-year transformational journey and we now have an opening for a Business Improvement Advisor (BIA). BIA's are part of Supply Chain internal consultancy that are members of a number of cross- functional teams that develop multi-year category strategies related to procure-to-pay business change/ process optimization, sourcing, supplier management and contract management. The mission of the Business Improvement Advisor (BIA) is to create clarity through structured strategic analysis, ensure discipline and rigour is applied to solve complex problems and decisions, and implement change in order to produce the highest value outcomes for our key categories. More specifically, the BIA will perform UATs, make adjustments to improve user experience, and maintain version controls. They will create custom VBA codes to automate logic and provide preliminary decision-making options. The work will include building forms and data tables to allow for multiple users to enter information and creating initial documentation for training and sustainment purposes. The successful candidate will join a dynamic team at BC Hydro, working on critical work packages BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 to advance implementation of key strategies that are expected to drive significant benefits for the organization over years to come. Our ideal candidate is a team player that is articulate, proactive and personable with a passion for business improvement. They will have the ability to understand business requirements and translate them to functional requirements and visually translate information into reports based on adjustable parameters. BIA's are trusted advisors that bring value in both leading and supporting roles through their extensive experience with business analysis, modelling, structured decision making and project management. They draw out collaborative insights, excel at improvement prioritization and problem solve through structured frameworks to ensure decisions are effective and fact-based. BIA's have developed quantitative, financial, statistical analysis and visual presentment of cost/ benefits valuation, and decision support tools (e.g. options models/simulations). The ideal candidate has also led analysis to determine opportunities and requirements for business process improvement using a variety of frameworks and has a track record of successfully implementing change projects. Our team of BIA's are accountable for the following high-level outcomes: • Informs viability of Category Management strategy and change projects using structured and thorough impartial analysis, objective logic and fact-based decision making. • Leads collaborative working groups that build collective understanding, support and implementation of business improvement opportunities. Builds rapport with teams and clients. • Leads complex sourcing evaluations ensuring they are fair, transparent and will lead to BC Hydro having an optimal supply base and business continuity. • Contributes to the advancement and sustainment of business improvement, business valuation and decision advisory practices for category management and business change initiatives. • Employs systematic decision-making approaches and develop proficiency in structuring information, examining alternatives and building stakeholder consensus. Disciplined decision- making using data analysis and visualization tools to inspire success in objectives. Qualifications: • Bachelor's degree or equivalent. • 8+ years of experience in business analysis, process improvement, project management, stakeholder engagement and/or facilitation. Preference given to candidates with experience in business analysis and/or process improvement relation to category management within supply chain projects/programs. • Proven senior level experience organizing, modelling and translating data and insights into strategic options and structured decision making. • Communicates effectively verbally and in written form to various levels of audience. • Experience working in relevant industry; in a team-based environment that is complex, with multiple stakeholders and strategic considerations. Core Skills/Abilities/Competencies: • Analytical & Forward Thinking: Be able to create insights and "aha' moments by thinking broadly BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 and deeply and considers the overall big picture. • Quick Learner and Growth Mindset: Must quickly learn BC Hydro processes, category management framework and the different aspects of our BCH culture (e.g. operations, project delivery, corporate). Embraces challenges, integrates feedback and demonstrates perseverance. • Persuasive Communications: Conveys information to people clearly and concisely, and in a way that builds commitment, credibility and is actioned. • Relationship Builder and Collaborator: Intentionally develops collaborative internal and external relationships by truly seeking to understand business priorities, values workforce diversity and inclusivity. Recognizes how and when to escalate problems that require senior decisions. Analyzes the organizations broader needs, core category requirements and includes different perspectives to provide informed solutions. • Leadership: Takes accountability to 'own' it and make it happen, and uses influence when you don't have control and always has outcomes and objectives in mind. • Planning & Project Management: Establishes plans through an interactive thinking and organizing process that builds clarity with respect to goal(s) and what is required to achieve the goal(s) and outcomes. Develops, analyzes, facilitates and contributes to sourcing plans and category objectives. • Business Acumen: Accurately assess business challenges and decision requirement complexity to identify what is needed, applies sound judgement and designs pragmatic approaches to deliver required progress. Presents the aptitude, attitude and fortitude to deliver sustainable processes. ADDITIONAL INFORMATION * Please note, a valid Class 5 Driver's license is not mandatory but is considered highly beneficial as this role requires travel to various BCH locations and supplier sites. We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we invest in our system and prepare to meet the challenges of tomorrow. Our values guide our work. Want to join us? We are safe. We are here for our customers. We are one team. We include everyone. We act with integrity and respect. We are forward thinking. BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at BC Hydro. If you require support applying online because you are a person with a disability, please contact us at [email protected] . BCH-R-6295-220302E1 - Business Improvement Advisor - Category Mgmt NB 51176295 - NC 51176296 All BC Hydro employees will be required to show proof of full Covid-19 vaccination. Flexible work model role definitions =========================== Our four role types identify the degree of flexibility an employee could have to work from home based on the type of work they do. The flexibility for an individual job is up to the manager for each position and the operational requirements. Employees also have the right to work full-time from the office if they prefer. All of our roles require at least some in-person time. IBEW/Field - No option to work from home Resident - Works primarily (4+ days per week) in the office. Hybrid - May be able to work from home up to 3 days per week. Remote - Works from home 4+ days per week HOW TO APPLY Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays. Click on the Apply button in order to complete the steps to apply for this job. Date Posted: 2022-03-02 Closing Date: 2022-03-16
Looking for Insurance Advisors - Newly licensed, experienced advisors or new to the business. Sales and CSR
La Capitale Financial Security, Oshawa, ON
We are looking for confident and like-minded individuals, who are open to exploring a career in insurance. Positions are currently available within the entire province of Alberta with a keen interest in those residing in the Toronto and the GTA  areas.  Please apply today to start the conversation about your future career. We have grown leaps and bounds and is currently proud of being recognized as a leading provider for income replacement as a well-established Mutual Insurance Company in Canada.  We are currently hiring and looking for licensed advisors who currently have an A&S or LLQP license.  Alternatively, unlicensed individuals who possess a strong work ethic, compassion and empathy for others and a strong desire for success are encouraged to apply.  We are thrilled to welcome those that have previous sales experience outside of insurance or alternatively those that have thrived in a customer service role.  We offer comprehensive product and sales training, an industry leading compensation plan including a stabilized revenue with bonuses and renewal income.  Once vested, you will be eligible for a lifetime of renewals.Qualifications…Strong work ethic, integrity and share the same valuesAn outgoing and vibrant personalityAbility to follow a proven sales protocolHave a car for full time use, valid driver’s licenseYou are driven, eager and goal-oriented Excellent communication skills, both verbal and writtenProvide sound knowledge of our products after training and developmentYou have a competitive edge and are Money motivatedResponsibilitiesAssist customers with their insurance and income replacement needsRemain up to date on product knowledge, (comprehensive training provided)Continue self-development through industry and training coursesGenerate leads through community involvement and events Conduct sales calls for new and existing customer business We provide…An Industry leading compensation program!Financial IndependenceTraining, extensive classroom and field training which continues throughout your careerMentoring, ongoing field training and supportSuperior Product Line, wide range of - life, disability, group, and investment productsSales conferences, events, trips, rewards, and recognition and so much more! Don't delay, Apply NOW and one of our professional recruiters will reach out to you!
Natl Business Sales Advisor - BC
Rogers, Victoria, BC
Natl Business Sales Advisor - BC Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!We are looking for a National Business Sales Advisor to join our team in British Columbia. The individual will be driven, talented and motivated with a strong work ethic and an entrepreneurial spirit and an achievement-oriented attitude. By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset. As a member of the National Inbound Sales team, you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers' small business solutions.Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada's Small Business owners and operators.This will include: Business Wireless Rogers Unison Business TV, Internet, and Phone Lines Business Solutions (Fixed Network, Internet of Things and Data Center) Cisco Meraki products (Advantage: Wi-Fi, Solutions Bundles, Security, Voice, Surveillance, LTE) What you will be doing: Build, maintain, and deliver world class client experience on every interaction. Handle inbound sales call types to understand the customer's needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions. experience in an outbound/outside B2B hunting role, or equivalent combination of proactive B2C sales. Highly process oriented. Expert knowledge of Rogers internal processes is an asset. Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours. Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others. Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients. Work effectively and collaborate with the other teams to create top tier treatment for our clients. Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions. Perform end to end order entry through multiple sales and service order entry tools. Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement. Conduct all business as per Rogers Business Code of Conduct. Attend product trainings, team meetings and planning sessions as required or when called for. What you will bring: Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization. Familiarity with different sales techniques and funnel management. Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting. Proven ability to work effectively under pressure in a fast-paced environment. Willing to work flexible hours (Monday - Friday) to meet the needs of our clients. Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information. Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel). Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools. Experience with Salesforce is an asset. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 861 Cloverdale Avenue (7823), Victoria, BC Travel Requirements: None Posting Category/Function: Sales & Inside Sales Requisition ID: 302622At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Victoria, BC, CA Vancouver, BC, CA Nanaimo, BC, CA Kelowna, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Data Center, Outside Sales, Technology, Sales Apply now »
New Business Associate - BMO Insurance
BMO, Toronto, ON
Application Deadline: 04/24/2024Address:60 Yonge StreetThe New Business Associate is accountable to provide excellent customer service by processing all aspects of life insurance applications from case set-up to policy contract issue and settlement, within established service standards. Producing high quality work is essential to this position. This position is the first line of customer service for BMO Insurance. The incumbent must display a strong sense of professionalism as well as superior customer service skills to ensure the best possible experience for our clients.Accountabilities Customer Service Process life insurance applications for Advisor distribution channel in an efficient manner to meet service level standards for New BusinessIssue and settle policy contracts in an efficient manner to meet service and quality level standardsAddress customer services issues according to established parameters, escalating as required to the Manager, New Business for resolution. Demonstrate sound judgement in the handling of customer interactions and appropriate escalation to managementUnderstand and follow established policies and procedures in the processing of new business applications, issuing and settling of policy contractsExhibit a strong sense of partnership with internal and external customers and commitment to service, and carry out functions with an extremely high sense of urgencyInvestigate and resolve inquiries from the field and other team members related to specific casesCollaborate with Underwriting and Underwriting Support staff to exchange information and facilitate an efficient decision by the underwriterEffectively communicate with Case Coordinators to obtain any outstanding requirementsProvide accurate and professional service to our customers and MGAs/Advisors, performing but not limited to the following activities:Answering advisor inquiries to provide accurate information about BMO Life Assurance applicationsRun policy illustrations to verify premium calculations are correct Liaise with internal departments to ensure the accurate and timely exchange of informationPerforming simple and complex New Business administrative tasks, as required for the processing of insurance applicationsManaging time sensitive financial transactions which requires understanding of market timing and the impact of backdatingUnderstanding the impact of the movement of money within the organization as it relates to GAAP and AML guidelines to meet OSFI audit requirements Risk Management Adhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activitiesAccuracy and timeliness of the work completed by this role is critical to BMO Life Insurance's reputational risk Required Skills Strong customer service orientationAbility to effectively multi-taskAbility to handle high pressure situations with very tight turnaround requirementsExcellent organization skillsProductivity focused: Able to consistently process a high volume of tasks dailyAbility to make sound transactional decisions in accordance with policies and directivesProficient with Microsoft Office (Word, Excel) Required Knowledge High school diplomaUniversity/College graduates preferredExcellent English - Written and Oral Communication skills requiredFluently Bilingual in French would be an asset but not requiredCompletion of introductory LOMA courses (LOMA 1 and 2) preferredWorking knowledge of life insurance products, particularly Universal Life, Traditional Life and Critical Illness product features, and channels1-2 years' experience in Life Insurance; New Business or Customer Service area preferredPrevious experience with systems used to administer cases would be an asset (including: INGENIUM, WinRisk, Work Management and Digital Library FileNet)Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Business Advisor - Self-Employment
Douglas College, Coquitlam, BC
Position DetailsPosition Information Position Title Business Advisor - Self-Employment Posting Number 02126SA Location Coquitlam Campus Grade or Pay Level See Salary Range Salary Range $29.71-$33.63 per hour. Salary is based on education and experience. Position Type Training Group Contract Employment Posting Type Internal/External Regular/Temporary Contract Employment Type Full-Time Posting Category Training Group Start Date 04/01/2024 End Date 03/31/2025 Day of the Week Mondays, Tuesdays, Wednesdays, Thursdays, Fridays Shift 8:30am - 5:00pm Work Arrangements Subject to funding, this is a full-time term position (40 hours per week) based at the Coquitlam Campus and will be required to travel within the lower mainland and Vancouver Island. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Self-Employment Program ( SEP ) Business Advisor will work closely with WorkBC Case Managers to recruit and select SEP candidates as well as deliver training, maintain a client case-load and conduct follow-up and business coaching for all participants. The goal of the Business Advisor is to support program participants throughout the program and ensure their personal and business sustainability.You bring exceptional client service skills, proven coaching abilities, self-employment expertise along with the ability to pay attention to detail, establish priorities, work to deadlines, and maintain well-documented records.Responsibilities •Deliver program information sessions for WorkBC clients and Career Coaches; •Deliver orientation and assessment workshops/meetings and conduct follow-up interviews; •Provide input on business concept development and determine program acceptance; •Deliver business plan development sessions, entrepreneurial workshops and on-going coaching and mentoring - one-on-one and group/classroom through both in-person and virtual environments; •Coordinate delivery of formal participant training, including recruitment of guest speakers, logistical requirements, continuity between participant requirements and formal training; •Coordinate Community Review Panel members to review completed Client business plans; •Conduct site visits, business financial reviews, follow-up sessions and on-going coaching and mentoring for business launch and implementation; •Support program participants to forge links with community resources and with one another; •Participate in Self-Employment program meetings; •Ensure program targets and deliverables are met; •Provide publicity and marketing services for the geographical area (Maple Ridge, Langley, New Westminster, Victoria, Nanaimo and other areas as needed); •Regular travel to Vancouver Island and throughout the Lower Mainland; and •Develop or update program materials and curriculum for the Self-Employment program as needed (with copyright belonging to Douglas College). To Be Successful in this Role You Will Need •A Bachelor's degree in a business-related discipline or equivalent combination of education, training and experience; •Current or previous self-employment experience; •Creativity and passion for working with clients to secure sustainable self-employment opportunities; •Knowledge and familiarity with developing and editing business plans; •Previous training and experience organizing and facilitating business-related workshops; •Previous experience in an advising/consulting capacity; •Experience facilitating online webinars and meetings; •Working knowledge of current business technologies; •Resourcefulness and creative problem-solving techniques; •To be a self-starter who has successfully demonstrated an ability to achieve established goals; •To understand and utilize time management principles; •Strong service orientation with proven ability to develop rapport with participants, listen and respond to participant's concerns; •Reliable vehicle for travel; •Excellent computer skills: MS Office Suite, Database entry, Virtual Meeting platforms (MS Teams, Zoom), social media and the ability to research information via the Internet. Web management skills are an asset; •Knowledge of the New Employment Program of BC and its mandate; and •Satisfactory completion of a criminal records check. A criminal record will not automatically result in your application for employment being denied. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 02/20/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11917
Business Systems Analyst (Functional Application Analyst 2) - Housing Accelerator Fund
The City of Surrey, Surrey, BC
Overview The City of Surrey has launched a three-year Action Plan to address the delivery of housing and support affordable housing projects that aims to increase new housing by 27.8% in our city. This action plan is supported by the $95 million Housing Accelerator Fund (HAF) that was awarded to the City by the Canada Mortgage and Housing Corporation (CMHC). The Housing Accelerator Fund (HAF) will help improve the development approval process through an action plan designed to: • Facilitate the delivery of housing in the short and long term; • Enhance the certainty in the permit approval process; • Increase access to affordable housing; • Continue to support the development of complete communities that are sustainable and inclusive; and • Further position Surrey as a destination for investment. Help us deliver on Surrey's Action Plan. If you're looking for meaningful work that will directly impact the communities we live in, apply this job opportunity today. Employment Status There are 3 openings: • Union - CUPE Local 402 - Project (2 Year): 1 position • Union - CUPE Local 402 - Project (3 Year): 2 positions Scope The City of Surrey is looking for a group of Business Systems Analysts (Functional Application Analyst 2) to join the Business Improvement Team to help facilitate over $1.5 Billion dollars of construction annually. Our team is committed to providing leadership, analysis, guidance, support, and training of the City's Land Management System (AMANDA). Working in Agile project teams, we focus on continuous improvement to streamline workflows, increase efficiencies, and create innovative solutions in the land development workspace. Projects include: • Improving the Guaranteed Permitting Timelines • Enhancing Professional Reliance • Enabling Digital Permitting • and more Responsibilities • As the primary source of contact, responds to, investigates, prioritizes, and resolves integrated administrative, technical, or operating problems within the functional end user base using standard methodologies and procedures, interpreting or adapting as situations and problems arise. • Work closely with departmental stakeholders to develop strong working relationships and to effectively articulate and advocate on their behalf. • Assumes key role in the future development of the system by participating in development of business cases, taking business unit lead role in needs identification, defining requirements, assisting with development of work break down structure and project plans, and assumes key business unit role in testing and implementation. • Acts as a liaison with IT for all system issues raised by the business users that require IT involvement and manages the resolution of all issues. • Maximizes integration between end user groups by analyzing business processes and recommending improvements where appropriate. • Provides ongoing support and training to all end users, including management staff, through training programs, one on one consultation, systems, or procedural advice etc. • Leads report development based on end user needs, both staff and management. Qualifications • Bachelor's degree in an acceptable related discipline from a recognized post-secondary institution, plus 3 years of directly related and relevant experience, preferably in a municipal setting; OR • Diploma in an acceptable related discipline from a recognized post-secondary institution, plus 5 years of directly related and relevant experience, preferably in a municipal setting; OR • Technical courses in the field plus 7 years of directly related and relevant experience, preferably in a municipal setting. Knowledge, Skills and Abilities • A strong dedication to serving clients and ability to work closely with end users. • Ability to work in a strategic and proactive manner to perform under pressure, and meet deadlines established according to corporate priorities. • Considerable business knowledge of functional area of expertise.Effective verbal and written communication skills in order to persuade and influence others to obtain acceptance of ideas and cooperation on proposed initiatives and actions. • Knowledge of AMANDA (or other Municipal Land Management Systems) and business processes are considered assets. • Knowledge or experience with PowerBI, Crystal Reports (or other data analytic and reporting tools) are considered assets. Other Information Pay Grade: 27 Hourly Rate: Pay Steps Hourly Rate Step 1 $47.52 Step 2 (6 months) $49.52 Step 3 (18 months) $51.52 Step 4 (30 months) $53.84 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until filled. Our Values Integrity - Service - Teamwork - Innovation - Community
Business Analyst
Coast Capital Savings, Surrey, BC
Location: Help Headquarters Job Type: Full Time myWork Options: In-person, Hybrid Salary Range: $80.800 to $103,000 annually Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As the Business Analyst, you play a key role as subject matter expert and technical advisor for various strategic initiatives at CCS. This role facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. The Business Analyst manages the requirements development process by eliciting, analyzing, specifying and verifying multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements. What else will you get to do every day? Presents ideas in a focused and concise manner. Ability to create compelling business justification for recommended direction and design Design and document current/future state enabled solutions and drive all relevant business analysis to ensure the most effective recommendations are made for successful solution and project plan completion. Accurately translates business requirements into functional requirements, including aptitude for interpreting technical documentation and authoring or updating documents as needed (Functional Designs, Business Process Designs) and seen as a cross-functional process and subject matter expert. Experience interpreting user needs and working with technical experts to write functional specifications for new systems, systems changes and system enhancements Significant and recent experience conducting business process reviews, developing business requirements and functional specifications Experience with integrated project team delivery, coordinating deliverables and contributing to strategy/planning with management. Experience in working in an SME role for the creation of customized end-user training material both online and in the classroom Assist with the definition and continuous improvement of BA processes and interactions with the PMO and IT and make recommendations to improve the overall effectiveness and efficiency of the business. Ability to perform root cause analysis Significant and recent experience developing business proposals, including cost-benefits/feasibility analysis and ROI to evaluate systems design/enhancement proposals and other business initiatives Ability to self-manage projects within tight timeframes and dynamic priorities. Based on experience, can accurately estimate the cost and time to implement functional or business unit-level solutions. Work independently and within cross-functional project teams The incumbent will possess a unique blend of technical, business, and people skills and excellent problem-solving skills. Who are we looking for? Bachelor's degree or diploma requiring 3-4 years of study in a business or technology field. CCBA or CBAP Certification attained or in progress is an asset. Minimum 4 years experience in a BA role. Experience within an insurance, wealth management, financial planning and financial institution, or an equivalent combination of education and experience; knowledge of the use of specialized computer hardware and software in the insurance, financial planning, or financial services environment is highly desirable. Experience with Waterfall methodology and enterprise project environment, Proficient in using MS Office toolset, MS Access, and Visio. Advanced ability to manage and prioritize a complex heavy workload with minimal supervision. Advanced ability to conduct scope business analysis, including workflow analysis, business information requirements and models. Advanced knowledge of and adherence to Systems Life Cycle Methodology. Advanced verbal and written communication skills, including writing quality documentation at various stages of SLCM. Advanced ability to manage multiple tasks simultaneously. Advanced ability to recognize priorities and work to those priorities. Ability to travel between the Island and Mainland offices occasionally Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Business Development Manager - BMO Insurance
BMO, Winnipeg, MB
Application Deadline: 05/05/2024Address:201 Portage Avenue Unit 1826Drives sales results to enhance the promotion of BMO Life Assurance product and services to managing general agencies (MGAs) and brokers. Shares feedback on the product, processes, etc. to internal stakeholders to ensure continual enhancement of the insurance offer.Develops and executes the business development strategy, sales targets and the sales results for the assigned region.Builds sales and industry presentations and attends MGA conferences as speaker to represent BMO Life Assurance and build reputation in the market.Plays a leadership role in the industry to promote BMO Life Assurance.Provides input to the national sales strategy based on the potential in the assigned region.Analyzes the distribution network of managing general agencies (MGAs) and brokers to set contact and relationship priorities.Recruits new regional MGAs and brokers.Drives business development efforts and marketing plans of the sales team.Contacts MGAs and brokers within assigned region to promote product and services, and increase overall business results.Acts as a trusted advisor to assigned business/group.Influences and negotiates to achieve business objectives.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Discusses sophisticated insurance concepts based on customer scenarios with MGAs and brokers to demonstrate the benefit of BMO Life Assurance products.Shares sophisticated insurance concept solutions to leverage success across the regional team.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Monitors sales results for MGAs to identify any issues and mitigate as effectively as possible.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Reviews sales client messaging to safeguard the organization and customer assets via established compliance and regulatory parameters.Provides input into the planning and implementation of operational programs.Provides insurance quotations.Provides technical support on products, illustration software and other tools.Manages the special quote process ensuring that the response is received according to the desired timeline.Manages large case process to build the overall regional business. Expedites application as much as possible.Answers questions about insurance concepts.Leads/participates in the design, implementation, and management of core business/group processes.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Supports the achievement of the business plan within the designated region.Supports the delivery of the desired client experience to MGAs and brokers to enhance business opportunities.Collaborates effectively with internal stakeholders to build capability and drive business growth.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Life insurance license.Certified Financial Planner or Chartered Life Underwriter.In-depth knowledge of insurance business, agencies and underwriting principles.In-depth knowledge of financial concepts, including financial planning and financial understanding of insurance products.In-depth knowledge of more advanced sales concepts in insurance, including corporate applications.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Business Development Manager - BMO Insurance (Ottawa)
BMO, Ottawa, ON
Application Deadline: 04/18/2024Address:VIRTUAL59 - HomeRes - ON - NBSDrives sales results to enhance the promotion of BMO Life Assurance product and services to managing general agencies (MGAs) and brokers. Shares feedback on the product, processes, etc. to internal stakeholders to ensure continual enhancement of the insurance offer.Develops and executes the business development strategy, sales targets and the sales results for the assigned region.Builds sales and industry presentations and attends MGA conferences as speaker to represent BMO Life Assurance and build reputation in the market.Plays a leadership role in the industry to promote BMO Life Assurance.Provides input to the national sales strategy based on the potential in the assigned region.Analyzes the distribution network of managing general agencies (MGAs) and brokers to set contact and relationship priorities.Recruits new regional MGAs and brokers.Drives business development efforts and marketing plans of the sales team.Contacts MGAs and brokers within assigned region to promote product and services, and increase overall business results.Acts as a trusted advisor to assigned business/group.Influences and negotiates to achieve business objectives.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Discusses sophisticated insurance concepts based on customer scenarios with MGAs and brokers to demonstrate the benefit of BMO Life Assurance products.Shares sophisticated insurance concept solutions to leverage success across the regional team.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Monitors sales results for MGAs to identify any issues and mitigate as effectively as possible.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Reviews sales client messaging to safeguard the organization and customer assets via established compliance and regulatory parameters.Provides input into the planning and implementation of operational programs.Provides insurance quotations.Provides technical support on products, illustration software and other tools.Manages the special quote process ensuring that the response is received according to the desired timeline.Manages large case process to build the overall regional business. Expedites application as much as possible.Answers questions about insurance concepts.Leads/participates in the design, implementation, and management of core business/group processes.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Supports the achievement of the business plan within the designated region.Supports the delivery of the desired client experience to MGAs and brokers to enhance business opportunities.Collaborates effectively with internal stakeholders to build capability and drive business growth.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Life insurance license preferred.Certified Financial Planner or Chartered Life Underwriter preferred but not required.In-depth knowledge of insurance business, agencies and underwriting principles.In-depth knowledge of financial concepts, including financial planning and financial understanding of insurance products.In-depth knowledge of more advanced sales concepts in insurance, including corporate applications.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
120712 - Data & Business Advisor
Vancouver Coastal Health, Vancouver, BC
Data & Business Advisor Job ID 2024-120712 City Vancouver Work Location Corporate Admin-520 W 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Data & Business Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Data & Business Advisor to join the Regional Quality Improvement Team. Apply today to join our team! Reporting to the Manager, the Data & Business Advisor plays a key role to fulfill the data & analytics needs of the Medical Quality Leadership and Practice (MQLP) team. MQLP team supports medical staff to build their capacity and capability so they can proactively engage with the system to improve clinical practice and health care quality. The incumbent works with medical staff to gather the requirement of their data needs for their quality improvement and practice enhancement effort, extracts & analyzes data from enterprise data warehouse, and liaises with other partners in the organization, such as Data & Analytics, IMITS, and other EMR vendors. The incumbent plays an integral role to support the medical staff in a complex & evolving data infrastructure & ecosystem. The ability to develop methodologies and also pay attention to technical details is expected. The experience of creating insights & compelling stories through data visualization is a must. Being self-motivated to expand skills, being curious to understand system level picture, and being open to trial new solutions is desired. Proficient skills in analytical & BI tools such as MS Excel, MS SQL, Tableau, Power BI, or other equivalent tools. As a Data & Business Advisor with Vancouver Coastal Health you will:Act as a project manager for assigned Decision Support projects by identifying major milestones, associated tasks and timelines, by monitoring progress and managing deliverables. Provide consultative services relating to Decision Support. Perform liaison role with Senior Leadership Team and program/service directors to establish user requirements.Provide leadership and development support for identification of performance indicators across the organization. Provide consultative services relating to quality management principles, concepts, tools and methods. Prepare relevant educational materials and formal presentations.Provide information support and leadership through expert analytical expertise, facilitation and coaching skills. Develop data collection tools and designs and implement databases. Provide expert assistance on the assessment of data validity and reliability. Provide analysis and application of appropriate statistical tests to information.Prepare confidential analytical reports and briefings for the Senior Leadership Team, as required, using information at the provincial and regional level in addition to corporate information sources. Maintain current awareness of provincial and regional uses of quality, utilization and financial information and potential implications of associated methodologies.Support redesign initiatives by performing diagnostic evaluations and by participating in process review and redesign. Identify redundant and non-value added tasks and work with project teams to align staffing requirements with revised processes. Provide project management, evaluation and measurement expertise and consultation services to teams, as required.Implement resource management strategies, such as clinical pathways, across the organization and monitor effectiveness.Provide development expertise in comprehensive, integrated report design and presentation of financial, statistical and clinical information using desktop on-line application processing tools. Require extensive liaison with Senior Leadership Team and other levels of management and access to detailed information of all types (including clinical information, financial information, payroll information, case cost information etc). Design reports with drill-down/roll-up capability at all levels of the organization structure, using information at the encounter level.Develop and maintain a database inventory detailing database elements, definitions, hierarchical design, interfaces, and hardware and software platforms. Liaise with Information Management Information Technology Services to accurately define data extracts from corporate systems and to establish a data transfer timetable to the Decision support Database. Work collaboratively with the Decision Support Team to prototype and test Decision Support applications.Maintain awareness of current information management trends and issues through literature review; conducting industry comparisons; benchmark reviews; seminars and workshops. Communicate with Decision Support Team to prototype and test Decision Support applications.Communicate user requirements to clinical appraisal and coding personnel. Provide education and instruction in use of on-line reports and databases, as developed.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceMaster’s degree in Business Administration, Information Systems or equivalent plus three years experience in Information, Utilization Management and Quality Management.Knowledge & AbilitiesAdvanced analytical and problem solving skills.Excellent communication skills.Expertise in the area of Decision Support including concepts, tools, methods and workload measurement.Knowledge of database design and report design at the intermediate to advanced level.Knowledge and skills in the development of dashboards, KPIs and BSC an asset.Knowledge of healthcare databases an asset.Advanced proficiency with desktop analytical tools including MS Office, SQL, SAS or other equivalent tools. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Business Analyst, Treasury Advisory
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:126046 Primary Location:Calgary, AB All Available Locations:Calgary, AB; Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. Experience a firm where wellness matters. Experience MyFlex and an agile work environment where work is what you do not where you do it Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals. Build a network of colleagues for life Have an impact that matters through pro bono and significant volunteer opportunities. Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Grow your network and your knowledge by joining one of our many Employee Resource Groups. What will your typical day look like? Due to significant growth, we are looking for an experienced Business Analyst with expertise in Corporate Treasury to join our Canadian team. In this role, you will be leading/supporting Treasury advisory/ transformation projects focused on Treasury business processes and technology. You will be working with a collaborative team, analyzing client issues to gather information and synthesize findings into business solutions. Responsibilities can include: Working with clients to understand their business environment and requirements Facilitating and documenting client meetings and workshops Managing client and key stakeholders' expectations to help build and sustain long-term relationships with clients Assisting your project manager with development of deliverables and providing updates on project progress Supervising junior staff and assisting with the management of client engagements Reviewing, analyzing, and documenting business processes and gathering requirements Supporting vendor selections and system implementations in a business analyst role Generating innovative ideas and challenging the status quo Developing your expertise in a specialization and your reputation as a trusted business advisor Participating in the development and delivery of client proposals and go to market material About the team Deloitte's Treasury Advisory team works with CFO's, CIO's, CRO's, Treasurers and others within the treasury organization address key business challenges and enhance all aspects of treasury operations and controls. We differentiate ourselves by combining deep Treasury business experience with exceptional Treasury technology expertise in one team. Our team is comprised of specialists in cash and liquidity management, foreign exchange, financial risk and controls, debt and investments management, policies, governance, and treasury technology. We are recognized in the industry as a leader in Treasury Advisory consulting.Enough about us, let's talk about you To be successful depending on role level and experience, you will be someone with: • 2+ years of consulting or corporate treasury experience with focus on technology implementation projects. • Hands on experience with Treasury Strategy/ Transformations and Treasury Management System (TMS) implementations - ie. Kyriba, FIS, IONconsidered an asset • Strong understanding of Treasury business process and controls. Good working knowledge of cash management, FX, debt capital markets and interest rate risk management • Experience developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under inter-dependent project deadlines • Strong presentation, consulting, project management, client, and training/ mentoring skills • Professional designations such as CTP (Certified Treasury Professional) or CFA considered an asset • Authorized to work in Canada and willingness to travel periodically within North AmericaTotal RewardsThe salary range for this position is $83,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Business Analyst, Project Manager, Risk Management, Consulting, Technology, Finance
Sales Reception Associate - Jaguar Land Rover Langley
OpenRoad Auto Group, Langley, BC
UNLIMITED POSSIBILITIES AHEAD.Position: Reception Associate Status:Full-TimeDealership:Jaguar Land Rover LangleyDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Greet prospective customers and determine the nature of their visit. Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. Takes thorough messages, indicating the caller's name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. Perform clerical duties and accounting duties as assigned by Management. Manage the customer traffic control system. Receive and process payments. Assist with other administrative duties involving new & pre-owned inventory. Process sales documentation, and works effectively with sales team to ensure timely completion of all tasks. Remit mail received at the reception desk promptly. Complete warranty books for all sold vehicles. Keep customer lounge area presentable and tidy, including stocking coffee area. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask. Professional personal appearance. Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped. Exceptional interpersonal and communication skills over the phone and in person. Ability to work and function with all work teams and all department levels. Organized and detail oriented. Demonstrated computer skills - MS Word and Excel. Must be able to work in an active, social atmosphere without being distracted. Internal Candidates MUST apply by filling out the Internal Endorsement Form in SharePoint. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3938 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!
Business System Analyst -Regulatory reporting
CGI Group, Toronto, ON
Position Description: We are Canada's largest independent information technology services firm, and after 48 years, we're still growing! Join Canada's largest IT Company as a Business System Analyst in our Financial Services Sector in Toronto.This role is hybrid and requires you to be at our client's office Toronto Downtown at a minimum 3 days per week - subject to change at any time.What will you do?• Understanding various product attributes from upstream, e.g. Lending product, Facility, Security, Security Finance Transaction(SFT), and Derivative, etc.• Picking up new concept and applying it quickly, e.g. LEF Risk Shifting for Credit Default Swap (CDS), SFT, Derivative, Guarantees, and LC Fronting, etc. • Performing data gap analysis, systems, processes and procedures as required for the project. • Create reporting mapping logic or requirement document • Communicating requirement to development and QA, performing testing, coordinating UAT testing and assisting production implementation• Contributing to the process re-engineering and process improvement where applicable. • Supporting user’s training and documentation as needed.• Report the BA team working status and raise concerns or issues that may hinder the project progress as planned to management and PMsWhat do you need to succeed?Must-have• Regulatory reporting experience • Lead BA - experience as PO or PM • Capital Markets experience o Knowledge in trade life cycle o Knowledge of different asset classes • Hands on experience with o FMPL, JSON, ISO o Data querying SQL • Strong in agile / scrum methodology • Experience in systems implementation, process improvements or systems re-engineering projects with a banking organization or consulting company.• Undergraduate degree or higher, preferable in Mathematics, Computer Science, Engineering or Finance• Knowledge of SDLC lifecycle, Agile, others• Experience in SQL • Advance MSWord, MS Project, MS PowerPoint and MS Excel, Visio, MS AccessNice to have • Experience with Dremio • Experience with mongodb • Understanding of Credit Risk reporting• Experience in data sourcing and mappings to cover major Capital Market and Retail financial instruments for both on and off -balance sheet.• Tableau#LI-MP1 Skills: Business AnalysisBusiness Process AnalysisBusiness Process ModellingData AnalysisFinancial ServicesRequirements AnalysisSolution AnalysisSQL What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
National Bus Sales Advisor - Winnipeg
Rogers, Winnipeg, MB
National Bus Sales Advisor - Winnipeg Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!We are looking for aNational Business Sales Advisor to join our team in Winnipeg, MBwho isdriven, talented and a motivated individual who upholds a strong work ethic with an entrepreneurial spirit and an achievement-oriented attitude. By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset. As a member of the National Inbound Sales team, you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers' small business solutions.Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada's Small Business owners and operators.This will include:Business Wireless Rogers Unison Business TV, Internet, and Phone Lines Business Solutions (Fixed Network, Internet of Things and Data Center) Cisco Meraki products (Advantage: Wi-Fi, Solutions Bundles, Security, Voice, Surveillance, LTE)What you will be doing: Build, maintain, and deliver world class client experience on every interaction. Handle inbound sales call types to understand the customer's needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions. Experience in an outbound/outside B2B hunting role, or equivalent combination of proactive B2C sales. Highly process oriented. Expert knowledge of Rogers internal processes is an asset. Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours. Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others. Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients. Work effectively and collaborate with the other teams to create top tier treatment for our clients. Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions. Perform end to end order entry through multiple sales and service order entry tools. Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement. Conduct all business as per Rogers Business Code of Conduct. Attend product trainings, team meetings and planning sessions as required or when called for. What you will bring: Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization. Familiarity with different sales techniques and funnel management. Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting. Proven ability to work effectively under pressure in a fast-paced environment. Willing to work flexible hours (Monday - Friday) to meet the needs of our clients. Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information. Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel). Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools. Experience with Salesforce is an asset. What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 22 Scurfield Boulevard, Winnipeg, MB Travel Requirements: Up to 10% Posting Category/Function: Sales & Inside Sales Requisition ID: 303797At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Winnipeg, MB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Outside Sales, Inside Sales, Telemarketing, Telecom, Network, Sales, Technology Apply now »
Business Development Manager
Manulife Financial Corporation, Vancouver, BC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Opportunity: As a Business Development Manager (BDM), you will be responsible for promoting a full range of Wealth Management solutions to Advisors and industry-leading access to Portfolio Managers and Strategists, providing proactive sales and business building ideas. With a proven understanding of the Advisors’ business, you will be at the forefront of aligning their needs with our innovative technology, product and service solutions. As an active participant in a dynamic team consisting of an External Wholesaler and Territory Coordinator, your main objective will be to drive sales growth and effectively maintain relationships within a specified region.Exceptional knowledge of wealth products, such as Mutual Funds, OM and Alternative Funds, ETFs and Separately Managed Accounts, will be beneficial as you grow your career at Manulife. This role is hybrid with 4 days in the office. Who we are looking for:Proven track record to persuade and negotiate through consultation and active listening skillsEffective presentation skills and delivery to engage with different audiencesAbility to prioritize and time management skills to schedule time to work on the business, as well as in the businessProven sales competence, business development and prospecting proficiencyInterest in technological advancements as a way to improve efficiencies and effectivenessKnowledgeable on the current industry landscape and competitors with an ability to be innovative in sales strategies, marketing concepts and product applicationsAn expert in Wealth Management solutions and strategies Our BDM's have a strong desire to succeed, and they are:Positive and energeticResilient and coachableAmbitiousSelf-motivatedAdaptable to changeResults oriented This role can dvelop and grow your career, here is how: Sales opportunities at Manulife cover a wide range of geographies, demographics and products. This opportunity offers a long term professional career path with a focus on business development within an established and defined training program into becoming an External Wholesaler. as well as roles in our Banking, Insurance, Marketing, Product Management and Asset Management areas. Qualifications:College or University degree in a related field is requiredPrior sales experience in the financial services industry, ideally with familiarity in advisor practice managementKnowledge of Wealth Management products (mutual funds, ETFs, segregated funds) and an understanding of global financial marketsSuccessful completion of industry related courses such as CSC, IFIC, CFP (or working towards) is preferred What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us!Flexible work policies and strong work-life balance. Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunity!We create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment.A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Sales Support Software Trainer - Automotive Dealership
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Sales Support Software Trainer - Automotive Dealership
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Business Development Manager
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?We are looking for top talent within our Advisor Channel sales teamin Vancouver.In this role you will be part of RBC Global Asset Management Inc. (RBC GAM) http://funds.rbcgam.com. Working in partnership with a District Vice President (Wholesaler) and Business Development Associate, your key responsibility is to build and cultivate new relationships, as well as enhance existing relationships with financial advisors, planners and key internal & external stakeholders in a defined territory.What will you do?Partner with the District Vice President to establish a strategic business plan for the territory with defined sales targetsProactively contact financial advisors and planners to gain information and insight into their practicesProvide value added insight and ideas about capital markets, economics, and investment instrumentsPosition RBC, PH&N, and BlueBay and RBC iSharesproducts and solutions to prospects and existing clientsAdvance the sales process with new prospects by booking presentations and appointments for the District Vice PresidentCreate and deliver presentations, proposals and investment illustrationsWhat do you need to succeed?Must HaveUniversity degree or equivalent, preferably in Commerce, Economics, Finance or related3+ years experience working in the financial services industryCompletion or enrolment in an advanced financial services designation such as CIM, CFP, or CFAExcellent knowledge of/and genuine interest in capital markets and financial instrumentsExcellent written, verbal communication skillsNice to HaveFinancial Sales experienceEntrepreneurial mindsetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesTo be part of a large and growing organization which puts client interests first and has a culture of fairness and accountabilityThe expected salary range for the above position is $62,000 - 70,000, depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs.This position may be eligible to receive a discretionary/variable incentive payment.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsAdditional Job DetailsAddress:WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-09Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Business Owner Specialist, HNW Planning Services
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?RBC Family Office Services (FOS) is looking to add experienced Business Owner Specialists to the team. As a member of HNW Planning Services team, youll join a team of diverse, highly accredited and experienced lawyers, accountants and business valuation subject matter experts. Your role as a Business Owner Specialist is to work with our advisors to deliver high value customized information and guidance on tax, estate, business succession planning and overall wealth planning to HNW and UHNW business owner clients of RBC.What will you do?Perform a thorough information gathering and discovery process to gain insight into the clients family, business circumstances, financial statements, existing trust and legal agreements, etc.Review the current situation taking into account the clients short- and long-term goals, and strategically develop strategies and solutions for the clients family and business wealth and legacy plans.Provide objective planning information and strategies to the client to address wealth planning gaps and risks and present unbiased enterprise solutions where appropriate through coordination with the clients RBC Wealth Management advisor.Accountable for ensuring effective delivery of business owner planning, tax and succession planning, estate planning and philanthropic planning.Where appropriate, partner with other planning specialists at RBC (e.g., Financial Planning Specialists, Will & Estate Consultants, Insurance Specialists, Mid-Market Mergers & Acquisitions, etc)Develop strong internal and external referral networks of COIs (accountants, lawyers, etc)Deliver a customized memo or PowerPoint presentation summarizing strategies and discussions that may be provided by the client to their accountant or lawyer to facilitate implementation of recommendations(flexibility to meet with trusted external advisors, as required)What do you need to succeed?Must-have:University degree supported by CPA, LL.B, JD, or CBV professional designation12 years or more of related experience and significant technical expertise in individual / Canadian private corporate tax, estate planning, business succession planningKnowledge and technical proficiency related to private wealth management strategies, issues and trendsStrong interpersonal skills, flexible and empathetic, self-starter, able to work in effectively in a variety of situationsAbility to communicate complex planning information in a comprehensive and practical mannerProficiency in Mandarin and CantoneseNice to have:CPA Canada In Depth Tax completion or equivalentFEA designation or FFI GEN Certificates in Family Business Advising and Family Wealth AdvisingUS cross-border planning knowledge would be a strong assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program which include competitive compensation and flexible benefitsLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clientsThe expected salary range for the above position is $80,000 - $140,000 depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs. This position may be eligible to receive a discretionary/variable incentive payment.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsCash Management, Competitive Markets, Consulting, Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Risk Management, Results-OrientedAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-12Application Deadline:2024-06-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Business Owner Specialist, HNW Planning Services
RBC, Ottawa, ON
Job SummaryJob DescriptionWhat is the opportunity?RBC Family Office Services (FOS) is looking to add experienced Business Owner Specialists to the team. As a member of HNW Planning Services team, youll join a team of diverse, highly accredited and experienced lawyers, accountants and business valuation subject matter experts. Your role as a Business Owner Specialist is to work with our advisors to deliver high value customized information and guidance on tax, estate, business succession planning and overall wealth planning to HNW and UHNW business owner clients of RBC.What will you do?Perform a thorough information gathering and discovery process to gain insight into the clients family, business circumstances, financial statements, existing trust and legal agreements, etc.Review the current situation taking into account the clients short- and long-term goals, and strategically develop strategies and solutions for the clients family and business wealth and legacy plans.Provide objective planning information and strategies to the client to address wealth planning gaps and risks and present unbiased enterprise solutions where appropriate through coordination with the clients RBC Wealth Management advisor.Accountable for ensuring effective delivery of business owner planning, tax and succession planning, estate planning and philanthropic planning.Where appropriate, partner with other planning specialists at RBC (e.g., Financial Planning Specialists, Will & Estate Consultants, Insurance Specialists, Mid-Market Mergers & Acquisitions, etc)Develop strong internal and external referral networks of COIs (accountants, lawyers, etc)Deliver a customized memo or PowerPoint presentation summarizing strategies and discussions that may be provided by the client to their accountant or lawyer to facilitate implementation of recommendations(flexibility to meet with trusted external advisors, as required)What do you need to succeed?Must-have:University degree supported by CPA, LL.B, JD, or CBV professional designation12 years or more of related experience and significant technical expertise in individual / Canadian private corporate tax, estate planning, business succession planningKnowledge and technical proficiency related to private wealth management strategies, issues and trendsStrong interpersonal skills, flexible and empathetic, self-starter, able to work in effectively in a variety of situationsAbility to communicate complex planning information in a comprehensive and practical mannerNice to have:CPA Canada In Depth Tax completion or equivalentFEA designation or FFI GEN Certificates in Family Business Advising and Family Wealth AdvisingUS cross-border planning knowledge would be a strong assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clientsJob SkillsCash Management, Competitive Markets, Consulting, Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Risk Management, Results-OrientedAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-09Application Deadline:2024-06-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.