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FSQA Administrator
Maple Leaf Foods Inc., Hamilton, ON
The Opportunity: The FSQA Administrative Associate role at the Heritage facility will be responsible for ensuring our documentation system is effectively meeting CFIA, BRC and Maple Leaf requirements. This will support our food safety and quality systems. Any MLF team member interested in being considered for this role are encouraged to apply online by November 28. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Perform daily intake of documentation from throughout the plant based on established processes to ensure products meet the quality standards and food safety requirements of Maple Leaf Foods and its' consumers/customers. Verify documentation for completeness and accuracy. File documents in an organized manner. Gathering documents for CFIA review or audit preparation. Track and trend compliance to food safety and quality procedures. Identification, entry and closure of non-conformances in SAP Report compliance and deviations to documentation procedures. Participate in product sensory evaluations. Participate in projects and meetings with the goal of improving food safety and food quality. Assist in the implementation of changes that advance FSQA systems. Provide support, training, and coaching to employees and production management to maintain and improve their food safety and quality practices and procedures. Shall demonstrate full commitment to the implementation of the requirements of the Global Standard for Food Safety and to processes which facilitate continual improvement of food safety and quality management. Guide and support all employees in the Maple Leaf Values What You’ll Bring: Previous administrative experience required Experience in the food manufacturing industry is an asset Exceptionally detail oriented and a willingness to learn and teach others, be self-directed and motivated Strong organizational skills and the ability to take initiative, problem solve and multi-task Strong Microsoft Office skills Strong oral and written communication skills Volume & Complexity of Work - A fast paced work environment with multiple, tight and changing priorities Travel Requirements - Minimal Physical Requirements - Low What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.
Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$39.82 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
PwC Private, Tax, Senior Associate
PwC, Calgary, AB
A career within PwC Private will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. You'll have the opportunity to experience the entire business life cycle of a private company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customised service plans that are unique to privately owned entities, entrepreneurs, and high net worth individuals. You'll be assisting the team focus on key issues like wealth management, compliance, cash flow management, equity expansion, divestiture and exit strategies.\"Our PwC Private teams help entrepreneurs, private business owners and family enterprises manage their ownership and growth at every stage, in a way that fits the needs of their business in today's changing global landscape.Meaningful work you'll be part of As a PwC Private Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Estate, Trust and Shareholder planning for Canadian private business families • Canadian tax planning strategies for Canadian privately owned business, including trust, estate and CCPC compensation and distribution planning • Review and prepare Canadian compliance (T1, T2 and T3 returns) for Canadian shareholders, including working on tax provisions, financial statements and writing memos • Compilation of information relating to clients and preparation of client files • Documentation, research and follow-up on client Tax issues • Use feedback and reflection to develop self awareness, personal strengths and address development areas • Delegate to others to provide stretch opportunities and coach to help deliver results • Develop new ideas and propose innovative solutions to problems. • Use a broad range of tools and techniques to extract insights from current trends in the business area • Review your work and that of others for quality, accuracy and relevance • Share relevant thought leadership • Use straightforward communication, in a structured way, when influencing others • Able to read situations and modify behavior to build quality, diverse relationships • Uphold the firm's code of ethics and business conduct Experience and skills you'll use to solve• CPA or working towards CPA designation • CPA In-Depth Tax course (Level 1 & 2) completed or in progress is an asset • Strong technical tax knowledge and research capabilities and capacity/willingness to learn • Desire to work in a fast paced and dynamic team-based environment - working with multidisciplinary tax and advisory teams • Strong interpersonal and relationship building skills • Ability to work effectively under pressure and manage multiple assignments • Strong analytical capability, sound business sense and creative mind •A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectivesWhy you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Human resources co-ordinator
Dap Group Ltd., Kamloops, BC, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46 Hourly, for 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:401 Paul Lake RdKamloops, BCV2H 1J8(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mail401 Paul Lake RdKamloops, BCV2H 1J8
Financial Advisor - Greater Toronto Area
RBC, Newmarket, ON
Job SummaryJob DescriptionFinancial Advisor- Greater Toronto Area** As we have many branch locations across this quadrant, we are hiring multiple candidates for this position. You will be required to be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. Please note if you do not have a completed Designated Financial Services Advisor (DFSA) designation you will be hired in a Financial Intern position. Apply today! **What is the opportunity?As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You provide our clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key life events. As an expert advisor, you have a breadth and depth of expertise across everyday banking, investments and credit, with the ability to fulfill on a robust Advice Experience on both complex personal and business needs.What will you do?Consistently demonstrate empathy, kindness and take the time to understand circumstances, motivators and concerns in all interactions with colleagues and clientsCommunicate effectively to uncover client needs, deliver client centric advice, solutions and proactively resolve client concerns at first point of contactUse your own advice capabilities, an those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and businessProvide professional advice and education with an ability to address complex credit and investments, ensuring solutions recommended are appropriate for client needs and financial circumstancesChampion digital enablement by proactively educating our clients to self-serve, while leading with advice, serving through digital where possible and encouraging our clients to interact with us in their channel of choice.Make good use of technology to connect with clients both virtually and face to faceImplement effective contact and relationship building strategies, that accelerate new client acquisition and retention in your local communityCollaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and relevant expert adviceWhat do you need to succeed?Must-haveValid Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course)Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and Financial Planning I)1-2 years of proven sales experience in the financial services industry, handling credit and investmentsDemonstrated ability to build trust and maintain long-term client relationshipsDigital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)Nice-to-haveFluency in second language Cantonese and/or MandarinActive in developing a solid network in the local communityWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Career development and top-notch sales coaching to take your career to the next levelCompetitive salary, annual bonus, and recognition programs that reward top performanceStrong suite of tools, including emerging digital capability to enhance your competitive edgeOpportunity to represent Canadas leading financial services brand in your communityEVP3P2Job SkillsAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:Regular Trainee (Trainee)Pay Type:SalariedPosted Date:2022-03-16Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Service Administrator - Mercedes-Benz Surrey
OpenRoad Auto Group, Surrey, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service AdministratorStatus:Full-TimeDealership: Mercedes-Benz SurreyDepartment: ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3865 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Associate Branch Director
RBC, Sault Ste. Marie, ON
Job SummaryJob DescriptionWhat is the Opportunity?With C$400 billion in assets under administration, RBC Dominion Securities is Canadians leading in wealth management firm. While investment management is the core offering, our 1,800 investment professionals also provide a full scope of wealth planning services, to help our clients preserve, grow and transfer their wealth to succeeding generations.The Associate BranchDirector works in concert with the Branch Director to oversee all aspects of the branch. Responsibilities include overall branch profitability while meeting strategic targets through: sales management, human resource management, operations control and supervision of compliance. Provide leadership and support to Investment Advisors and support staff in hiring, training and motivating. Assesses performance, provides appropriate developmental opportunities, coaching and feedback as required. Promotes the firms corporate image by developing and maintaining business relationships throughout RBC Financial Group and within their respective communities.What will you do?Clearly demonstrates effective management and supervision of all compliance issues and responsibilities on a daily basis.Provides effective and consistent communication via weekly sales meetings, sales support meetings and team meetings.Engages in high performance coaching with each IA.Provides ongoing coaching to Branch Administrator to ensure their duties are understood and accomplished with a high degree of success; also provides ongoing opportunities for mentoring and development.Clearly demonstrates behaviours which motivate all employees for greatest results including, personal development, recognition and promotion.Consistently seeks opportunities to engage employees in improving the working environment within the branch.Develops actionable feedback for IAs and support staff, whether it is positive or corrective. Is willing to make tough decisions.Solves difficult problems effectively. Deals with the root cause, looks beyond the obvious and doesnt stop at the first or easy answer.Superior written and oral communication skills.What do you need to do to be successful?Must Have:CSC and CPH, and ability to complete BM license within 3 monthsRetail Brokerage Experience with minimum of 2 years Investment Advisor experience or similar experiencePost secondary Education (College or University)Proven experience in leading a team, coaching and developing and motivating others.Demonstrated experience in dealing with ambiguity and managing multiple operations and servicing activities in a fast paced environment.Ability to engage a diverse team that includes branch staff, middle office and internal and external partnersExperience in managing multiple priorities and in dealing with challenging and sometimes complex situations to drive success.Decisive and Results DrivenNice to HaveRBC Dominion Securities experienceWM Operations and Financial Industry backgroundWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactJob SkillsAdditional Job DetailsAddress:432 GREAT NORTHERN RD:SAULT STE. MARIECity:SAULT STE. MARIECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-01-30Application Deadline:2024-02-26Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Associate Branch Director
RBC, Regina, SK
Job SummaryAssists the branch manager in overseeing daily activities including management, customer service and staff training to ensure effective banking practices. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.Job DescriptionWhat is the Opportunity?With C$400 billion in assets under administration, RBC Dominion Securities is Canadians leading in wealth management firm. While investment management is the core offering, our 1,800 investment professionals also provide a full scope of wealth planning services, to help our clients preserve, grow and transfer their wealth to succeeding generations.The Associate BranchDirector works in concert with Branch Director to oversee all aspects of the branch. Responsibilities include overall branch profitability while meeting strategic targets through: sales management, human resource management, operations control and supervision of compliance. Provide leadership and support to Investment Advisors and support staff in hiring, training and motivating. Assesses performance, provides appropriate developmental opportunities, coaching and feedback as required. Promotes the firms corporate image by developing and maintaining business relationships throughout RBC Financial Group and within their respective communities.What will you do?Clearly demonstrates effective management and supervision of all compliance issues and responsibilities on a daily basis.Provides effective and consistent communication via weekly sales meetings, sales support meetings and team meetings.Engages in high performance coaching with each IA.Provides ongoing coaching to Branch Administrator to ensure their duties are understood and accomplished with a high degree of success; also provides ongoing opportunities for mentoring and development.Clearly demonstrates behaviours which motivate all employees for greatest results including, personal development, recognition and promotion.Consistently seeks opportunities to engage employees in improving the working environment within the branch.Develops actionable feedback for IAs and support staff, whether it is positive or corrective. Is willing to make tough decisions.Solves difficult problems effectively. Deals with the root cause, looks beyond the obvious and doesnt stop at the first or easy answer.Superior written and oral communication skills.What do you need to do to be successful?Must Have:Post-Secondary Education (College or University)Retail Brokerage Experience with minimum of 2 years Investment Advisor experience or similar experienceDemonstrated experience in dealing with ambiguity and managing multiple operations and servicing activities in a fast paced environment.Ability to engage a diverse team that includes branch staff, middle office and internal and external partnersExperience in managing multiple priorities and in dealing with challenging and sometimes complex situations to drive success.Proven experience in leading a team, coaching and developing and motivating others.Decisive and Results DrivenCSC, CPH, BM license preferred.Nice to HaveRBC Dominion Securities experienceWM Operations and Financial Industry backgroundWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob SkillsAdditional Job DetailsAddress:REGINA MAIN BRANCH, 2010 11 AVE:REGINACity:REGINACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:CommissionPosted Date:2023-10-23Application Deadline:2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 04/28/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Human resources co-ordinator
Dap Group Ltd., Drayton Valley, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$33.46 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Fas Gas Pembina Service, 5001 50 AveDrayton Valley, ABT7A 1R6(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mailFas Gas Pembina Service,5001 50 AveDrayton Valley, AB, ABT7A 1R6
Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, SK, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$41.00/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:4403 45 AveLloydminster, SKS9V 0W7(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
IT Systems Administrator
Fed IT, Montreal, QC
Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure professions.I'm currently looking for a System, Network and Security Administrator for my client in the east end of Montreal. This is a permanent position, in hybrid mode.The role of IT Systems Administrator is crucial to the smooth running and evolution of our technological infrastructure. This position requires in-depth technical expertise, strategic vision and the ability to manage infrastructure projects. The successful candidate will play an important role in optimizing our IT systems, ensuring data security and supporting technological innovation within the company. Your day-to-day responsibilities: - Design, implement and supervise advanced technological solutions to improve the performance, reliability and efficiency of the existing IT infrastructure. - Develop and maintain a robust security framework to protect the company against IT risks, ensuring infrastructure compliance. - Automate routine tasks to improve the efficiency of IT operations and reduce the risk of human error, while optimizing system resources for maximum performance. - Proactively identify and resolve problems before they affect business operations. - Serve as a technical reference for the IT team, sharing knowledge, guiding and training team members on best practices and new technologies. - Establish a diagnosis based on incidents experienced by users. - Provide user support and manage IT requests. - Perform all other related tasks. Qualifications: - Degree in computer science, software engineering, or related field. - 5 to 10 years' experience in a systems administration role, with significant experience in this role. - Expertise in operating systems (Windows Server), virtualization (VMware), cloud computing (Azure), networking, IT security, and automation. - Bilingual French and English (spoken and written) - Available for remote support 24-7 (in rotation 1 week out of 3); - Be able to travel occasionally to our warehouses in Montreal and Boucherville; Professional certifications (e.g. CCNA, CISSP, Microsoft Certified: Azure Administrator Associate).- Strong analytical and problem-solving skills; - Excellent customer service; - Ability to work under pressure; - Excellent communication skills; - Project management ; - Priority management ; - Teamwork. - Benefits - Competitive salary with 24/7 remote support bonus; - Annual vacation ; - Sick and mobile days; - Group insurance ; - RRSP / DPSP with equal employer contribution up to 5% of your annual salary; - Telecommuting policy (hybrid mode); - Dynamic work environment; - Ongoing training; - Possibility of advancement within the company; - Discounts on bulk purchases - Corporate discount ; - EcoLeader Level 2 certified family business; - Attractive referral program;
Store Administrator | Penticton
Hudson's Bay Company, Vancouver, BC
What This Position is All About The Store Administrator is accountable to the Store Manager for the efficient and effective administration of the Cash Office, General office and sharing the responsibility of all Human Resources programs and supporting the store team with all HR corresponding aspects of the business. Who You Are: Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. Is future oriented, and can share engaging visions or beliefs. Has a good sense of timing, is a good listener, and can get cooperation with little disruption. Constantly looking for opportunity to improve the way things are done. You Also Have: Strong time management skills, ability to multi-task and work in a fast paced environment Computer literate As The Store Administrator, You Will: Ensures the customer is the driving force behind all decisions and activities Promotes the company's HBC credit and loyalty programs and achieves targets The efficient and effective administration of all cash and operations office functions, health and safety, report reconciliation and filing, in accordance with corporate guidelines Shares the responsibility of Human Resources Administration, HR CHRIS Administration, payroll, associate benefits, compensation, time and attendance, recruitment, attendance management, training and development, filing in compliance with corporate policy Maintains a high level of confidentiality Consistently possess the most current knowledge on all company programs and policies How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount. Pay: $17.00 - Starting wage may vary based on local Collective Bargaining Agreement where applicable. Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Administration Technician - Human Resources #10678
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100% of 35 hours THE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge of Office 365. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem-solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Strong listening and empathy skillsDiscretion and objectivity.Must be available and flexible regarding the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Administration Technician - Human Resources #10682
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100%, until the return of the incumbentTHE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge in computer software - Word, Excel; Access would be an asset. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Discretion and objectivity.Must be available and flexible in regards to the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Associate Director Human Resources
College of New Caledonia (CNC), Prince George, BC
Under the general direction of the Director, Human Resources (HR), the Associate Director, HR is responsible for providing expert advice on a broad range of HR related matters as well as for addressing employee and College interests arising from the interpretation and administration of collective agreements and policies. The Associate Director works to maintain positive relations between the College, its employees and two bargaining agents through a variety of activities and forums including the provision of advice and coaching to administrators, grievance handling, and labour relations focused work.The Associate Director works closely with the Director in setting the overall strategic direction for the Department and assumes the lead role in executing or overseeing the execution of many of the related Departmental actions. Human Resource programs include labour relations, recruitment and employee development, performance management, compensation, payroll and benefits, and workforce planning. The Associate Director will work to plan, direct, develop, implement and evaluate these HR programs.For full details, please visit our Career website https://cnc.peopleadmin.ca/postings/8319
Human resources co-ordinator
Smooth Concrete Services LTD, Lloydminster, SK, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$39.82/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
Service Administrator - OpenRoad Acura Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service AdministratorStatus:Full-TimeDealership: OpenRoad Acura RichmondDepartment: ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3946 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Group Financial Advisor - TERM (Saskatoon, SK)
RBC, Saskatoon, SK
Job SummaryJob DescriptionWhat is the opportunity? RBC Group Advantage is a comprehensive business segment that offers a variety of retirement savings products including Group RRSPs, Deferred Profit Sharing Plans, and Pooled Retirement Pension Plans that are combined with expert advice and delivered in the convenience of the workplace.As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value Group Advantage member clients by adding value in the moments that matter to them. You provide your clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key life events. You grow and deepen client relationships by leading Group Advantage onboarding discussions and advice events and through discovering client needs and providing value added advice and solutions. Whether you are helping a client learn how to bank digitally, proposing an investment strategy to finance their childs education or recommending how to borrow for their Someday, your expertise will contribute to creating meaningful and memorable client experiences.This is a contract, work from home position but may involve some travel to cover Saskatchewan. The successful applicant must be mobile to work at all branches in Saskatchewan as required.What will you do?Communicate with clients to learn about their needs and help them achieve their goalsProvide professional advice and education with an ability to address complex credit and investment needs, concerning both personal and business needsParticipate in RBC at Work Group Advantage events and member onboardingCollaborate with market-leading professionals in Group Advantage, financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and targeted expert adviceLeverage technology to deliver on client experience and enable performance and retentionProactively take ownership of resolving and preventing clients banking problemsImplement contact and relationship building strategies, and support new client acquisition in local communityEducate clients of the features and benefits RBC products and services offer, and help clients with digital, banking including mobile, ATM, and online bankingWhat do you need to succeed?Must-haveValid Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course)Completed Certificate in Financial Services Advice, offered through the CSI (e.g., Personal Financial Service Advice and Financial Planning I)2-3 years of proven experience in the financial services industry, handling credit and investments and converting pipeline leads and opportunities into results for the benefit of the clientDemonstrated ability to build trust and rapport quickly, and to maintain long-term relationships with clients and partnersAgile and adaptable to work in multiple environments, with strong presentation skills and comfort presenting in a group environmentDigital savviness across multiple platforms and devices (i.e. Sales platform, e-signature, mobile technologies. Comfortable navigating with and for clientsNice-to-haveFluency in a second languageActive in the local community, developing a solid network in the local communityFamiliarity with Group Advantage value propositionWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Competitive salary, annual bonus, and recognition programs that reward top performanceStrong suite of tools, including emerging digital capability to enhance your competitive edgeOpportunity to represent Canadas leading financial services brand in your communityJob SkillsClient Centricity, Communication, Critical Thinking, CuriosityAdditional Job DetailsAddress:3118 CLARENCE AVE S:SASKATOONCity:SASKATOONCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:Contract (Fixed Term)Pay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Research Benefit Administrator Support
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionGroup Benefits serves the needs of Plan sponsors, members, and market sources, helping make Canadians healthier and organizations stronger. The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology, and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services. As a member of our team, you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us, and you will be part of a team that delivers outstanding results to those clients and our members. ResponsibilitiesAssessing training needs of learner/Business, develop training and teaching materials as well as updating procedural documentation.Develop training plan/approachEstimate training work/task effortsFacilitate on-the-job coaching, virtual cross training on product overviews, systems, technical and functional processes.Track and report on training outcomes and provide feedback to Managers regarding staff's performance and development and making recommendations for improvementCommunicate processing errors to representatives on a one-to-one basis as well as attending department staff meetings to discuss processing issues and clarification measures.Provides support to processing associate as a subject matter expertSupport the research benefit administration team, and Leaders with handling complex cases, unique situations and escalated technical inquiries as requestedCollaborate across the organization to develop best practices and incorporate the big picture, working to improve training content and processes/procedures.Leverages skills, experience and networks to assist staff to meet aggressive performance and professionalism benchmarksPlay a critical role in the change management & business readiness process by ensuring your business stakeholders are change-ready from a training and procedural documentation perspective.Other duties as assignedHow will you create impact?AdminAdvantage Administration is looking for a Research Benefits Administrator to join our team. The successful candidate will manage client and plan member inquiries related to eligibility processes and will be required to collaborate with other Manulife teams inside and outside of AdminAdvantage, focusing on the customer through all processes.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Exceptional customer service focusAbility to multi-task, Prioritization/time management skills, and ability to provide feedback effectivelyStrong Negotiation & Influencing SkillsAction Oriented Problem SolverCollaborative Team PlayerProduce high quality deliverables on timeWhat you bringYou learn FAST. You pick up new ideas, concepts, technologies, and tools easily You have a working knowledge of Excel and are comfortable learning new applications and tools You’re a capable and innovative problem-solver. You don’t like to stand by when you notice that there’s something that could work better for your team or Manulife. You want to improve things - and you do something about it!You can adapt to change, and even embrace itAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestSalary range is expected to be between$50,250.00 CAD - $83,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.