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Copy & Print Centre Consultant CAN
Staples Canada, Toronto, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Longueuil, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Beauport, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Etobicoke, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Nepean, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Montreal, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Delta, BC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Hull, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy and Print Consultant you are the authority on solutions that meet customers' needs. You will consult and provide recommendations on solutions for your customer partners by utilizing all of the business development service options that will help them achieve their working and learning goals. You will lead the team and coach them on the processes and procedures for solutionshop. You will find ways to inspire our customers, build loyalty and trust, and add value in meaningful ways, in order to help our customers work, learn, and grow. Specifically, you will: •Contributing to sales and margin goals in the services area of the store, leading in print, digital marketing, shipping and tech services. Identify and communicate suggestions for improvement. •Managing correspondence with customers, overseeing execution of the production and replenish supplies. •Manage customer projects while following proper production procedures (set-up, quality control, and finishing), and support advance production tasks such as machine calibration, scheduling maintenance of printing and finishing equipment. •Connect, Share, and Partner with customers to discover sales opportunities. Support the referral of customers through our service paths. •Coach and develop solutionshop associates. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need • 3-4 years of retail experience • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. • Working towards or successful completion of high school is preferred. • Proven track record of achieving customer service excellence and sales results • Technology savvy • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Flex Benefits • RRSP/DPSP • Learning & Development programs • And more... Additional Information • A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. • There will be exposure to moderately levels of noise generated by the print equipment. • You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. • We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Senior Consultant, ServiceNow
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future-ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. Our ServiceNow Practice are seeking a dynamic Senior Consultant for our team nationally. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Senior Consultant in our ServiceNow practice, you'll be learning from some of the best in the industry and growing your personal skillset by: Supporting client pursuits business development efforts including preparing proposals and leading presentations to senior executives Building long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations Taking accountability for client deliverables by leading engagements and teams to successful outcomes with a focus on supporting your team, client needs and generating value Building your technical and analytical expertise by delivering high quality results on time and proactively identifying and resolving project issues Working with senior KPMG leaders to understand, enhance and integrate service offerings across the Operations Designing and delivering consulting and technical methodologies around the ServiceNow platform Working with clients to assess current state processes and tools, defining ServiceNow requirements and developing and configuring the ServiceNow platform Supporting the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing Being responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management, and coordinating effort of one or two additional administrators Providing expert-level support and technical mentoring, assisting customers with proof-of-concept activities, and leading practice build efforts to include development of practice intellectual property (IP) What you bring to the role Bachelor's degree in Computer Science, Computer Engineering or related technical field from an accredited college or equivalent work experience. Masters in Information Systems, MBA or other is an asset ServiceNow Certified System Administrator or Certified Implementation Specialist, or other advanced certifications are considered an asset ITIL foundations, intermediate or expert level certifications are considered an asset. PMP certification is also considered an asset 4 + years of experience Impeccable attention to detail, superior communication skills, both written and verbal, including the ability to communicate with client stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables is mandatory Demonstrated ability to develop workshop presentations and process documentation (advanced Microsoft Visio, PowerPoint, Word skills) 1-3 years of experience in SaaS software configuration and development using Experience with any of the following languages and/or methods: Javascript, HTML and CSS, Angular JS, RESTful and SOAP web services, JSON/XML. Demonstrated project management skills and experience working directly with customers and clients Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement Experience in other ITSM ticketing systems, such as BMC Remedy and HP Service Manager Experience with other workflow technologies such at Customer Service management, HR Case Management etc. Functional knowledge and implementation experience of ITSM frameworks and ITIL v3 Experience working in a client facing role with both technical and functional stakeholders with strong relationship management skills and a passion for client satisfaction and delivery excellence Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Senior Secret cleared Project Executive with experience in completing digital transformation in a Data analytics environment for a Federal Government Initi
S.i. Systems, Ottawa, ON
Our valued public sector Client, is looking for a Senior Secret cleared Project Executive with experience in completing digital transformation in a Data analytics environment for a Federal Government Initiative. Our Public sector client Current departmental data is fragmented geographically and across different technologies. As a result, there is no straightforward method to discover data beyond personal connections to the team responsible for that data. Furthermore, there is no standard process to access the data and data governance is inconsistent and limited. The public sector client wants to Implement an Enterprise Data Hub (EDH) as a Minimal Viable Product (MVP). The EDH is based on a federated data architecture with an organizational approach designed to facilitate data discovery, sharing and analysis across the department.Task include, but not limited to:Provide oversight on the project and resources, identify risk, escalate issues, and provide regular status reports to the Project Authority.Provide advice and guidance on best practices for the value management of major business transformation projectsProvide advice and guidance on industry best practices for service delivery models to support achievement of the program objectives, benefits, and outcomesProvide independent strategic advice, guidance and support to senior management on a range of issues affecting the organization's ability to achieve the program objectives, benefits, and outcomesMeet with other organizational executives to ensure all organizational (internal and external) stakeholders are committed and moving forward on project and organizational goalsLiaise or support the liaison with other parties, which could include. OGDs, 3rd party vendors and integrators, etc.Develop and provide program/project review management frameworksMust have:Secret Level Clearance (Level 2)10 years as a Project Executive Nice to Have:3 projects overseeing a data and analytics digital transformation that has national implicationsOne of the following certifications: MSP, PGMP, PMP, or Prince 2 Apply
Technical Support Consultant - Future Opportunities
Rogers, York, ON
Technical Support Consultant - Future Opportunities Unlock future opportunities by joining our Talent Community! Join our Exclusive Talent Community and seize the opportunity to be scouted for upcoming remote Part-Time Call Center roles. Your journey to a rewarding career starts here.Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!We're hiring Part-time Technical Support Consultants and you get to WORK FROM HOME! Join our contact center team starting New Year!As a Technical Support Consultant, you will provide exceptional customer service supporting customers with their Rogers Ignite / Wirelessservices. Who we're looking for: We're seeking enthusiastic Technical Support Consultants with a positive attitude and genuine willingness to help others. In this role, you'll listen attentively, be curious, ask the right questions, and troubleshoot to deliver appropriate and clear solutions, ensuring our customers get the most out of their products and services. Collaborate with your team and other departments; you will contribute world-class technical customer service. This opportunity with Rogers could be the beginning of a fulfilling and rewarding career! What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive hourly rate and performance-based bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off all Rogers products & Services & Blue Jays tickets, 25% off TSC items, 20% discount on ALL wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies Paid time off for volunteering Give Together November: Company matching contributions to charities you support Growth & Development: Ongoing training and development to enhance your skills and knowledge to find solutions and/or the products that best suit our customers Opportunity to provide mentorship and coaching to new hires and potential progression to second-level customer support My Path: self-driven career development program & job shadowing Rogers First: priority in applying to internal roles of interest Access to LinkedIn learnings Wellness: Homewood employee & family assistance program Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Connect with customers through inbound calls, outbound calls, and chat support, providing an end to end customer experience with a focus on troubleshooting their technical issues Aim for first call resolution to ensure customer satisfaction Educate customers on their existing products and recommend value-added services Effectively address customer issues by demonstrating accountability for technical problems through active listening, skillful questioning, and clear communication of appropriate solutions Implement the ongoing training and certifications you receive on Roger's products and services and best solutions practices What you bring: Flexibility to work in our 24/7 environment (primarily being afternoon, evenings and weekends) 1+ years of professional customer interaction (face-to-face or over the phone) Ability to multi-task in a fast-paced environment while navigating multiple computer systems Clear written and oral communication skills, and listening skills Comfortable making outbound calls to proactively solve customer issues Brand Ambassador mindset, thriving in a dynamic work environment eager to learn new skills and develop a career at Rogers Customer-focused champion and resourceful problem-solver Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal and credit background check. Schedule: Part Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Rd. (WFH), North York, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 297450At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: North York, ON, CA Winnipeg, MB, CA Vancouver, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Nanaimo, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Technical Support, Consultant, Consulting, Call Center, Technology, Part Time, Contract, Customer Service Apply now »
Business Sales Consultant - Toronto
Rogers, Toronto, ON
Business Sales Consultant - Toronto Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!As aBusiness Sales Consultant,you'll be responsible for driving sales of our wireless and internet services to small and medium businesses within theTorontoterritory.You will be a trusted partner for local business owners, helping them understand how technology can improve their operations and transform the way they connect with their customers.What you will be doing: Possess a strong skill set in cold calling, door knocking and tele prospecting for new business. Have proven experience in face-to-face customer meetings. The ability to conduct presentations and effectively manage meetings. Sell our full suite of voice, data, and internet products to small and medium businesses. Establish and maintain strong, positive relationships with Business owners, managers and/or IT decision makers through personal contact and outstanding customer service. Identify and analyze our clients' business requirements, propose potential solutions, negotiate, and close new business revenue. Consistently meet or exceed assigned sales objectives for Rogers Business services both contracted and uncontracted. Provide daily, weekly, and monthly sales reporting while ensuring that their CRM (Salesforce) accurately reflects all opportunity management activities. Promote Rogers in a positive and professional manner. Perform various other duties as required. What you will bring: Driven, self-motivated, and results oriented - the ideal candidate thrives in a flexible, entrepreneurial environment and can work independently or collaborate with the team. B2B selling experience within the SMB market with an emphasis in telecommunications and/or other technical related fields. Telecommunications experience will be considered a significant asset. Post-secondary education in business administration, commerce or related technical field is an asset. Strong digital literacy, including Microsoft Office and Excel. A positive "can do" demeanor and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity. Please note, this role requires regional travel and candidatesmust have their own vehicle and a valid driver's license to qualify. This position requires the successful completion of a criminal and credit background check.What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus. Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering. Company matching contributions to charities you support. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 8200 Dixie Rd (341), Brampton, ON Travel Requirements: Up to 50% Posting Category/Function: Sales & Door-to-door Requisition ID: 300117At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Business Consultant, Sales Consultant, Technology, Retail, Sales Apply now »
Business Sales Consultant - SWO
Rogers, Kitchener, ON
Business Sales Consultant - SWO Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!As aBusiness Sales Consultant,you'll be responsible for driving sales of our wireless and internet services to small and medium businesses within the South Western Ontarioterritory.You will be a trusted partner for local business owners, helping them understand how technology can improve their operations and transform the way they connect with their customers.What you will be doing: Possess a strong skill set in cold calling, door knocking and tele prospecting for new business. Have proven experience in face-to-face customer meetings. The ability to conduct presentations and effectively manage meetings. Sell our full suite of voice, data, and internet products to small and medium businesses. Establish and maintain strong, positive relationships with Business owners, managers and/or IT decision makers through personal contact and outstanding customer service. Identify and analyze our clients' business requirements, propose potential solutions, negotiate, and close new business revenue. Consistently meet or exceed assigned sales objectives for Rogers Business services both contracted and uncontracted. Provide daily, weekly, and monthly sales reporting while ensuring that their CRM (Salesforce) accurately reflects all opportunity management activities. Promote Rogers in a positive and professional manner. Perform various other duties as required. What you will bring: Driven, self-motivated, and results oriented - the ideal candidate thrives in a flexible, entrepreneurial environment and can work independently or collaborate with the team. B2B selling experience within the SMB market with an emphasis in telecommunications and/or other technical related fields. Telecommunications experience will be considered a significant asset. Post-secondary education in business administration, commerce or related technical field is an asset. Strong digital literacy, including Microsoft Office and Excel. A positive "can do" demeanor and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity. Please note, this role requires regional travel and candidatesmust have their own vehicle and a valid driver's license to qualify. This position requires the successful completion of a criminal and credit background check.What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 85 Grand Crest Place (031), Kitchener, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 300068At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Kitchener, ON, CA London, ON, CA Brantford, ON, CA Guelph, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Business Consultant, Sales Consultant, Technology, Retail, Sales Apply now »
Business Sales Consultant - Ottawa
Rogers, Ottawa, ON
Business Sales Consultant - Ottawa Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!As a Business Sales Consultant, you'll be responsible for driving sales of our wireless and internet services to small and medium businesses within the Ottawa territory.You will be a trusted partner for local business owners, helping them understand how technology can improve their operations and transform the way they connect with their customers.What you will be doing: Possess a strong skill set in cold calling, door knocking and tele prospecting for new business. Have proven experience in face-to-face customer meetings. The ability to conduct presentations and effectively manage meetings. Sell our full suite of voice, data, and internet products to small and medium businesses. Establish and maintain strong, positive relationships with Business owners, managers and/or IT decision makers through personal contact and outstanding customer service. Identify and analyze our clients' business requirements, propose potential solutions, negotiate, and close new business revenue. Consistently meet or exceed assigned sales objectives for Rogers Business services both contracted and uncontracted. Provide daily, weekly, and monthly sales reporting while ensuring that their CRM (Salesforce) accurately reflects all opportunity management activities. Promote Rogers in a positive and professional manner. Perform various other duties as required. What you will bring: Driven, self-motivated, and results oriented - the ideal candidate thrives in a flexible, entrepreneurial environment and can work independently or collaborate with the team. B2B selling experience within the SMB market with an emphasis in telecommunications and/or other technical related fields. Telecommunications experience will be considered a significant asset. Post-secondary education in business administration, commerce or related technical field is an asset. Strong digital literacy, including Microsoft Office and Excel. A positive "can do" demeanor and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity. Please note, this role requires regional travel and candidatesmust have their own vehicle and a valid driver's license to qualify. This position requires the successful completion of a criminal and credit background check.What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team.As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Schedule: Full time Shift: Day Length of Contract: No Selection Work Location: 475 Richmond Rd. (100), Ottawa, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 300067At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: Ottawa, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Business Consultant, Sales Consultant, Telecom, Telecommunications, Network, Retail, Sales, Technology Apply now »
Senior Consultant, ServiceNow IRM/SecOps, Risk Advisory
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:124749 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Senior Consultant within the Digital Controls team, you will work directly with the delivery team and external stakeholders to bring together all of the client's current business requirements and processes. You will work with the delivery team in developing a solution to meet the customer's needs while improving their current situation. You will use your knowledge to participate and support process improvement initiatives.About the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's Digital and AI (D&AI) team we have a pool of dedicated Risk Technology & Data professionals with expertise in the design and implementation of integrated solutions in several technologies. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk solutions (i.e .IRM/VRM + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you You are someone who has: • 3-5 years of experience as a business analyst, management of requirements and delivery of projects with ServiceNow. • Experience with ServiceNow design and architecture • Experience in implementing ServiceNow projects • Experience with ServiceNow Integrated Risk Management and Security Operations modulesTotal RewardsThe salary range for this position is $83,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Equity, Business Analyst, Risk Management, Quality, Technology, Finance
SAP Senior Consultant
PwC, Montreal, QC
A career within SAP Consulting services, will provide you with the opportunity to help our clients maximise the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions. Meaningful work you'll be part of As a SAP Solution Architect Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Responsible for developing strategic client relationships while providing high quality work across multiple client projects as a functional solution architect • Responsible for overseeing functional teams to drive solution design and implementation of SAP procurement and supply chain technology solu tions like SAP MM, SAP SD, SAP IM/ WM , and SAP PP • Proven leader with in-depth knowledge of Procurement & Supply Chain-related business functions and SAP functionality to drive development of client offerings and end-to-end transformati on projects • Responsible for contributing to development of goals, objectives and focus areas for practice staff • Responsible for building solid and collaborative relationships with team members, foster a productive team environment • Responsible for solution strategy and project delivery as a SAP Solution Lead • Lead client, PwC and technology partner teams to plan, manage and deliver high quality engagements • Developing solutions based on common issues facing clients who provide products and services (e.g., aer ospace and defense, automotive, consumer and retail, energy, industrial products, technology or utilities) • Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to i dentify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection • Contribute to teams to generate a vision, establish directi on and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation • Engage the SAP team through business development and proposal opportunities • Lead and mentor the junior client and PwC person nel through the project lifecycle Experiences and skills you'll use to solve • Strong prior experience in managing strategic client relationships while providing high quality work across multiple client projects • Strong prior experience in leading implementation of SAP procurement & supply chain modules like Materials M anagement, Warehouse Management and SAP IBP • Previous experience in leading a functional team of consultants through all phases of an implementation project • Proven experience in ability to integrate complex and divergent requirements into a simple, intuit ive, and successful SAP solution design • Proven experience in developing solution architecture leveraging SAP technologies to enable clients business processes • An interest in deepening your procurement and supply chain business acumen, technical knowledge , particularly with SAP's newer cloud technologies • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work • Deep understanding of procurement and supply chain business functions and expertise working in different industries (eg CPG , Manufacturing, Retail etc) • Proven track record of success fully delivering SAP application solutions with at least two end to end SAP S/4 HANA implementation project on premise and Cloud edition • Post secondary education considered an asset • The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Consultant, MarTech Implementation
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe MarTech Implementation Consultant is responsible for supporting the implementation and maintenance of all digital analytics tools and Adobe Marketing technology integration for our Manulife US segment. You will collaborate with digital channel owners to ensure proper tagging of their marketing technology and tracking of specific elements/dimensions and partner with IT on the continuous development process of enhancements made on our web and app properties. The MarTech Implementation Consultant will drive efficiencies across the organization and set best practices for all business units. They are at the forefront of digital analytics implementation technology advancements and explore areas of opportunities.A successful candidate will have experience in multiple subject areas; particularly around analytics technology and digital analytics tagging strategy, and a strong understanding of digital measurement. The implementation consultant will work collaboratively with various stakeholders from digital marketing, optimization, IT, and external providers to deliver best-in-class tagging solution guidance, data integration, and digital analytics governance. S/he will devise the standardized tagging methodology that will drive the IT-led architectural decisions required to support the platform and will oversee its implementation to ensure that the most relevant variables may be easily extracted using digital analytics and marketing technology systems.Key Accountabilities:Support the implementation and maintenance of Digital analytics tools (Adobe Analytics, Tag Management System -Adobe Launch) for the new/existing web properties.Work closely with business analysts to define implementation requirements, Functional/Tagging Specification Documents and maintain documentation on processes of implementation.Collaborate with IT on continuous development work and closely align initiatives on our web properties.Develop, customize, and troubleshoot events and tags in complex environments with the use of JavaScript, XML, HTML, and CSS.Implement analytics tracking codes and assist in quality assurance to ensure tagging functionality across all web properties.Conducting A/B tests, and experience targeting on various web pages to optimize and personalize the user’s web experience through Adobe Target and recommend changes that enable stakeholders to make appropriate strategic decisions.Look for cutting-edge best practices in digital analytics enablement such as event-driven data layer standardization, Adobe MarTech integration, etc. Job Requirements (Education, Experience, Knowledge, Skills, and Competencies):Undergraduate degree in engineering, computer science, or IT-related fieldAt least 3 years of experience in digital analytics such as Adobe Analytics or Google Analytics, focusing on measurement of digital performance, data integration, and development.Strong JavaScript, XML, HTML, CSS, and computer programming conceptsAdvanced knowledge of dynamic tagging solutions (Adobe Launch/DTM, Google Tag Manager)Hands-on experience in event-driven data layer implementation for Adobe AnalyticsHands-on experience creating and maintaining SDR implementations.Adobe Analytics and related Adobe Experience cloud tools expert (Adobe Experience Manager, Target, Audience Manager, RT-CDP, Adobe APIs etc.)Self-motivated team player with a strategic mindsetStrong organizational, communications, and time management skillsAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Group Consultant, RBC Group Advantage
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?RBC Group Advantage is a comprehensive business segment that offers a variety of retirement savings products including Group RRSPs, Deferred Profit Sharing Plans, and Pooled Retirement Pension Plans that are combined with expert advice and delivered in the convenience of the workplace.If you are a self-motivated professional who enjoys building relationships with business clients and thrives on putting clients first, you will enjoy this mobile consultant and advice role focused on the delivery of the Group Retirement Savings value proposition to commercial/corporate clients. This is an important role to all RBC business platforms and offers a variable compensation plan.What will you do?Anchor clients to Group Retirement Savings and Financial Wellness programs: 60% of your time will be focused on lead generation and 40% on sales activationIdentify referral opportunities for the Mortgage Assistance and Capital Loan ProgramsChampion the RBC Group Advantage value proposition with partners and in the external marketBuild and maintain relationships with senior managers across Canadian Personal and Commercial Banking and Wealth ManagementEnable activities that result in the acquisition of new Group Advantage SponsorsBe flexible to work an occasional evening or weekendWhat do you need to succeed?Must-haveStrong prospecting, networking and business development skillsExcellent relationship building skills both internally and externally to identify and implement strategies that drive business growthIndependent, entrepreneurial and self-management skills to achieve planned goalsExperience creating a referral network and a current, extensive network of centres of influenceDesignation as a Retirement Plans Associate (RPA) and/or Certified Employee Benefit Specialist (CEBS) through the International Foundation of Employee Benefit Plans or be willing to complete the necessary courses to achieve the RPA designation within 18 months of start dateNice-to-haveExcellent presentation, communication, time management and organizational skillsHighly developed PC and mobile literacy with demonstrated digital capability using Microsoft Office products (Excel, Word, Power point)Action oriented and creative business acumenWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdaptability, Business Development, Client Centricity, CuriosityAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-03-19Application Deadline:2024-12-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
ISL 30R - Senior Business Design Consultant
BC Public Service, Fort Nelson, BC
Posting Title ISL 30R - Senior Business Design Consultant Position Classification Information Systems R30 Union GEU Work Options Hybrid Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CANanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CA (Primary)Williams Lake, BC V2G 5M1 CASalary Range $96,879.48 - $110,631.15 annually which includes a 9.9% Temporary Market Adjustment* Close Date 4/11/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Health Ministry Branch / Division Health IT Strategy/Health Sector Information Management Information Technology Job Summary Make a difference in this rewarding career opportunityThe BC Government is committed to a major reform of health systems delivery by significantly improving quality and access to care, population health, patient and clinician experience and overall system efficiency. Digitization of health services is a critical component of this transformation journey enabling new ways to deliver services efficiently and effectively, allowing patients to both self-manage and be more involved as a partner in their own care, and for providers and patients to be connected in real time. The Health Sector IMIT (HSIMIT) Division leads this significant transformation initiative with a Digital Health Strategy (DHS) providing oversight, governance, legislative and policy guidance as well as digital business solutions in a collaborative relationship with internal Ministry and external health sector partners.This job profile describes a Senior Business Design Consultant, reporting to the Senior Director of Service Discovery. A Senior Business Design Consultant is the primary contact for linking ministry program areas with the IM/IT services they need, functioning as a senior level specialist who directs strategies and standards to be followed by other IT staff and service providers while leveraging service design practices to approach their work. Responsibilities include leading service design efforts, leading the provision of business analysis/consulting services and planning ongoing business and technology needs consistent with government and ministry strategic plans, system standards and interfacing requirements of other ministries and agencies.Job Requirements: Degree in Computer Science, Information Systems, Design, Interaction Design or Social Science. An equivalent amount of education and experience may be considered if relevant to the position. Minimum five (5) years experience in each of the following: Experience providing analysis (e.g. client consulting, capturing, and writing requirements, process mapping) for key front-line systems with complex interactive business processes. Experience with project managing the delivery of service initiatives that impact public facing clients and involve information management/information technology solutions. Leading service design and/or user experience initiatives for a public sector organization. Preference may be given to candidates who have experience with: Experience working with a wide range of clients and managing relationships with senior level stakeholders (senior stakeholders is defined as Executive Director or above in the public service or equivalent in the private/non-profit sector). Experience developing briefing notes, business cases, and presentations to guide decision making. Experience supervision of staff. Proviso Travel will likely be required. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement.. This position can be based in any Ministry of Health office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established to fill both current and/or future permanent vacancies. Please refer to MyHR for more information on Temporary Market Adjustments . Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Information Management/Information Technology
Facilities Project Coordinator | Digital Health
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for an experienced Facilities Project Coordinator, Digital Health to join our team on a full time permanent basis working out of Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary Range:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Facilities Project Coordinator, Enterprise Communications Infrastructure & Information Security performs a variety of duties to assist Capital Planning & Projects and Leasing with planning Digital Health requirements through:• managing, defining, budgeting, and scheduling the Digital Health aspect of facilities projects.• managing construction, electrical, and Digital Health infrastructure vendors.• creating standards and documentation.• acting as the primary liaison between the Capital Planning & Projects and Leasing Departments and Digital Health.• serving as a resource to directors, managers, and staff from Digital Health and Facilities Development regarding Digital Health.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Supervises staff and contractors assigned to work on projects, construction, moves, and installations under the direction of the Manager, Facilities Projects with support from Senior Planners and Project Managers within Capital Planning and Leasing.• Participates in planning, design, special topics and user group meetings to review project drawings to ensure Digital Health requirements are met.• Liaises with other Project Managers to ensure that Digital Health needs of projects are being specified and met correctly.• Plans tasks relating to Digital Health associated with projects which impact Digital Health departments and for directing assigned staff for the duration of the project.• Coordinates project tasks as required; meets with managers to review current methodologies; identifies resource requirements; identifies project milestones and deliverables; performs feasibility studies and cost/benefits analyses; conducts project planning; maintains project documentation, evaluation criteria, and authorizations.• Ensures that tasks are completed correctly and on time for completion of projects impacting Digital Health portfolios. Monitors task management systems.• Inspects and subsequently accepts or rejects work performed during projects by staff and contractors to ensure Interior Health (IH) standards and specifications are followed. Works with staff, consultants, and contractors to develop remedies, as required.• Creates estimates and budgets, monitors expenses, conducts variance analyses, and prepares relevant reports for projects impacting Digital Health portfolios.• Assists in the evaluation, selection, and when necessary, recommends termination of agreements with contractors selected to carry out relevant project work.• Acts as the primary liaison between Digital Health and Capital Planning & Projects and Leasing, and assists in maintaining relationships as required.• Assists with the development of procedural documentation for Digital Health portfolios, Field Support Services, and the Service Desk.• Performs other related duties as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Graduation from a recognized degree or diploma program in Computer Science.• Five (5) years of recent, related experience.• Or an equivalent combination of education, training, and experience.Skills and Abilities• Demonstrated ability to communicate effectively both verbally and in writing, including the ability to collaborate within a team environment.• Detailed understanding of the function, process, and integration of digital technology services in a large, multi-facility environment under significant cost pressures and accelerated timelines.• Demonstrated ability to lead, plan, organize work, implement, monitor, and problem-solve.• Demonstrated ability to manage large and complex projects involving numerous partners.• Ability to work with financial estimating and budget controls.• Ability to drive a vehicle (must have a valid BC Driver’s license).• Physical ability to perform the duties of the position.