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Overview of salaries statistics of the profession "Logistics Load Coordinator in Canada"

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Logistics Coordinator
Mehtoj Group Ltd., Winnipeg, MB, CA
Job descriptionAbout Us: Mehtoj Group Ltd. is a dynamic and quickly growing logistics company with both domestic and international operations in over a dozen provinces and states. We specialize in refrigerated freighttransportation and serve local, national, and multinational customers. We are a safety-first companywith a strong commitment to personal wellbeing and customer satisfaction. Based in Winnipeg’sCenterport district, Mehtoj is a great place to begin your career or take it to new heights!The role:Working with drivers to help them achieve mileage goals and ensure these goals are in linewith organization goals.Maintain continuous contact with existing customers through e-mails and telephoneBe patient and listen to driver concerns and follow up on them in a timely mannerReview plans sent for each driver prior to dispatching, ensuring it is achievableBuild strong, genuine relationships with clients built on a foundation of trust and camaraderieAnswer customer inquiries and provide information to customersCoordinate freight, including booking loads and tracking and tracing shipmentsWork closely with the Sales and Operations teams to deliver exceptional customer service toclientsCommunicate any delays or potential service failures in a timely manner to impactedOperations team members, Customer Service Representatives, as well as Operations managersso they in turn can communicate to customers and seek resolutionProvide quotes and negotiate terms with customers and carriersJob Types: Full-time, PermanentExperience:Dispatch: 2 years (Preferred)Job Types: Full-time, Permanent, CasualSalary: $32,000.00-$55,000.00 per yearBenefits:Casual dressDental careLife insuranceOn-site parkingPaid time offVision careFlexible Language Requirement:French not requiredSchedule:8 hour shiftDay shiftMonday to FridayNumber of positions: 2Ability to commute/relocate:Winnipeg, MB R3C2E6: reliably commute or plan to relocate before starting work (required)Experience:logistics: 2 years (required)
Customer Service Reprensentative
BMO, Magog, QC
Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 04/28/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Chauffeur Vrac 10 Roues - Val d'Or
Superior Propane - QC, Val-d'Or, QC
Supérieur Propane est à la recherche d'un livreur à temps plein pour se joindre à notre équipe.Relevant directement du directeur des opérations de terrain (DOT) et travaillant en étroite collaboration avec le coordonnateur de livraison, le livreur s’acquitte de la livraison des produits à nos clients de manière sécuritaire et dans les délais fixés.Objectifs: Offrir un service à la clientèle exceptionnelle en représentant l’entreprise, les produits et les services d’une manière positive et en entretenant de bonnes relations avec le client.Compétences :Permis de conduire valide Classe 3 avec mention FM.Diplôme d’étude secondaire et deux (2) années d’expérience ou équivalent.L’expérience antérieure dans le transport de liquide constitue un atout.Solides compétences en service à la clientèle.Aisance en informatique.Conditions de travail :Manutention et exposition régulières au propane.Comprend des quarts de travail et le travail sur appel.Le livreur livre, charge et décharge le propane dans des réservoirs, bouteilles et contenants de transport généraux de propane à l’aide d’un camion conçue à cette fin.Uniforme, vêtements de travail et équipement de sécurité (PPE) fourni chaque annéeAvantages:Formation interne par un chauffeur expérimenté;Certification fournie suite à la formation;Forte culture de la santé et sécurité dans toute l'entreprise;Assurances collectives à la carte dont l’assurance médicale, paramédicale, dentaire, assurance-vie, assurance invalidité de courte et longue durée.7 journées de maladie et 4 congés flottants sont disponibles pour tous les employés.Prime de rendement annuelle;Cotisations REER- FTQ égalées par l'employeur;Équipement de sécurité et uniforme fourni;Dix (10) journées fériés a titre de conges payes au cours de chaque année civil.*******************************************************************************************Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.We are seeking a Full Time Class 3 Propane Driver to join the Val D'or team. This is a FT roleReporting directly to Market Manager and collaborating regularly with the Delivery Coordinator, the Propane Delivery Driver is responsible for the safe and timely delivery of product to our customers. The Driver will deliver, load and unload propane into the bulk truck and end use containers while providing exceptional customer service. The Driver will also be accountable for upholding the highest standards for safety in the delivery and handling of propane and for conducting regular vehicle inspections and maintenance.Our culture is one where each employee has a role in providing customers with industry-leading customer service, peace-of-mind, and value. To support this culture, we offer a great working environment complete with career development assistance, a competitive compensation and benefits package, including a pension and savings plan.QUALIFICATIONS:High School education.Minimum of one (3) years driving experience.Class 3 Driver's license with an air brake ticket and clean drivers abstract.Strong customer service skills.Knowledge and ability to use computers, specifically the on-board truck computers. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Maint Buyer & Inventory Control Analyst
The Coca-Cola Company, Peterborough, Ontario
The primary role of the Maintenance Buyer/Planner & Inventory Clerk is to setup, procure parts, maintain engineering store, maintenance planning and execution for the plant. The role requires coordination with SAP team to setup parts in the system and preventive maintenance plan management which includes editing PMs for changes, improvements, follow up with the team to change PM cycles for reliability and coordinate parts and resources for rebuilds.Key ResponsibilitiesCoordinate with equipment vendors to get equipment part lists, cross reference to get OEM part numbers.Convert vendor equipment parts list into SAP load list template (excel).Coordinate with SAP parts team to load the parts into SAP with required data. Define info records, source and vendor for parts, orders as it appears in the purchasing queue, and coordinate with corporate procurement for HS codes and customs clearance. Follow up with vendor for shipments, generate bin numbers, rack numbers and setup the engineering storage per guidelines.Receive & locate delivered parts, inspect parts per lists provided by vendors, receive them in the ERP and put away into respective bins/racks, etc.Print and apply stickers for parts storage locations. Label the engineering store, utilities areas, maintenance shop and plant areas for 5S.Extract preventive maintenance plans from vendor manuals, follow up with vendors for PM schedules, activities, convert them into SAP template and coordinate with SAP team to get them defined in the system.Perform backup for Maintenance Supervisor coverage including payroll.Run preventive maintenance reports, hand over PMs to shop techs, coordinate to get them completed and update SAP maintenance records.Track site wide maintenance schedule and activities, generate maintenance work orders, kit materials needed for each work order, and follow up to close all work orders.Kit parts for PMs, order back up kits and coordinate vendors schedule for PMs.Coordinate with general supplies vendors to setup engineering general supplies procurement.Run material shortage report, order parts, confirm due dates and follow up.Execute periodic supplier relationship and internal meeting activities to improve service to the cross functional teams. Meet with cross functional departments for maintenance services delivery and identify improvement areas. Run financial reports for cost control, expense reporting and forecasting.Working on weekends, holidays and off-shifts may be required to support business activities.Other tasks and duties as assigned/required.Job Requirements/QualificationsAssociate or bachelor's degree in business, finance, or related field.3+ years of experience of procurement, supply chain, logistics, manufacturing, data analytics, and/or data management.Exceptional business communication skills, including negotiations. Ability to plan materials and service requirements to support ongoing business.Knowledge of demand forecasting techniques and inputs (e.g., business trends, seasonality, consumption patterns).Optimize inventory levels using statistical models to design min/max/re-order levels.Knowledge of asset management procedures, policies and information used to optimize inventory levels and/or fill rates (e.g., balance inventory levels against inventory carrying costs).Strong analytical skills and the ability to work with mathematical concepts.Ability to define problems, collect data, establish facts, and draw valid conclusions.Sound computer skills - MS office (excel in particular).SAP knowledge or any other ERP system knowledge is highly desirable.Familiarity with any maintenance planning software will be an asset.Basic mechanical aptitude, ability to read part numbers and part manuals.Experience with engineering parts sourcing, identification, and cross referencing required.Flexibility to work weekends, holidays, and off-shifts.Growth Behaviors Growth Mindset: Demonstrates curiosity. Welcomes failure as a learning opportunity. Smart Risk: Makes bold decisions/recommendations. Externally Focused : Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices, or ideas. Performance Driven and Accountable : Has high performance standards. Outperforms her/his peers. Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace. Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.Relocation: NoneTravel: NonePlease apply online through Coke ConnectCoca-Cola Ltd. is committed to creating a diverse and inclusive workforce. We have several programs and policies in place to support this goal. For individuals with disabilities, accommodations are available upon request. Should you require an accommodation, please contact our HR team by calling 1-877-677-6774. Skills:Lean Manufacturing; Collaborative Leadership; Database Management; Customer Service; Procurement Procedures; Agile Methodology; Contracts; Microsoft Office; Group Problem Solving; Mathematics; Communication; Executing Plans; Negotiation; Financial Analysis; Materials Requirements Planning (MRP)Salary: . Date posted: 04/19/2024 08:14 PM
Logistics Coordinator
Equest, Markham, ON
Salary Range: $20.00 - $26.00 **Note: This position has duties that require someone to be in the logistics/production area as well in the office (estimated a 50/50 split between both environments)** Responsibilities and Duties:Shipping/ Receiving/ Transportation OperationsCoordinate with the Production and Shipping Team to schedule daily deliveries & customer pick- ups, prioritize jobs and, when necessary, reorganize to meet deadline changes and updates.Coordinate with the production team on completion of job orders.Load or assist customers in loading goods as required.Coordinate and control shipments with external carriers.Setting up deliveries/orders for trailers and completing all necessary paperwork for shipping / receiving.Troubleshooting any logistical issues that arise.Operate forklift equipment to move shipments and supplies when necessarily.Assist the department in managing of the purchases of supplies.Conduct daily inventory checks and report to the Shipping/Receiving Supervisor.Other duties as assignedRequirementsHigh school diploma/GED with experience or vocational/technical certification. Post Secondary Education in Supply Chain Management is preferred.2+ years of experience in a manufacturing/warehouse and shipping/receiving environment.2+ years of forklift license and experience.Ability to work autonomously and with little direction in a high volume, fast paced environment.Strong interpersonal skills e.g. working well with others, communication, positive attitude.BenefitsWhat we offer:Employer Paid Benefits including but not limited to: Health, Dental, Life, and Vision.Employee/ Family Assistance ProgramWellness ProgramEmployee Savings ProgramRoom for growth and advancementCompany sponsored learningEmployee appreciation eventsAnd more!Want to get a better sense of who we are and what we do? Check us out on Glassdoor! Review employee testimonials and employee driven content including videos and photos!; https://www.glassdoor.ca/Overview/Working-at-SinaLite-EI_IE1520650.11,19.htm?countryRedirect=true SinaLite is committed to providing equal employment opportunity for all persons regardless of race, sexual orientation, family status, ethnic origin, colour, sex, age, marital status and/or disability. We are committed to treating all persons with dignity, independence, integration and respect. Alternative formats of this position are available upon request.
Planner/Scheduler
Ledcor, Edmonton, AB
Description Job Summary:You are a Planner/Scheduler with a construction background. As the Scheduler, you will be responsible for the planning, development and coordination of the project schedule including tracking issues, analyzing data and providing reports to key stakeholders and clients. We provide a competitive total compensation package, excellent training, benefits, RRSP and career growth potential with advancement opportunities within our diversified company.Join our True Blue team today!Essential ResponsibilitiesPrepare and distribute the schedule including any required updatesMonitor and reports on progress of work and any problems that affect the planned scheduleContribute to the development of working schedules for Estimating as required, prior to proposal date, which sufficiently illustrates the sequence of work activities and contract timeContribute to the development & planning of AWP/IWP’s with discipline superintendents & coordinatorsMaintain master schedule for each project and identifies and records the impact of work performed and not performed as scheduled. Including resource loading / levelling, baselining, look-aheads, & what-if analysis’Expand and updates professional knowledge and hones training skills in order to enhance individual and team innovation and productivityCombine information from all disciplines into an integrated and sensible schedule. Analyze data and report progress of work, including critical path, earned value, and any issues that affect the planned scheduleUnderstand changes in sequence & paths of construction. Provide input to discipline leads of priority work streams & timelines necessary to meet project needs & completion datesCollect information and work with superintendents in board room / trailer / truckEffectively communicate the outcome of the schedule update development process by presenting targeted and relevant information in an effective formatFacilitate planning execution sessions with construction management & discipline leadsDevelop corrective action plans & mitigation strategies based on schedule & critical path analysisQualifications5+ years of experience in a similar roleEngineering Degree, Technology Diploma or Journeyperson certificateThorough understanding of construction execution strategyExperience using Microsoft Project, Primavera (P6)Experience using TILOS softwareExperience developing/maintaining resource loaded schedulesUnderstanding of Earned Value Measurement reportingProficient in ExcelSuperior organizational and planning abilitiesAdditional Information:Company DescriptionThe Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. 7008 Roper Road NW, Edmonton, AB
Customer Service Represtative
BMO Financial Group, St. Thomas, ON
Application Deadline: 05/06/2024 Address: 739 - 743 Talbot Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $43,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Customer Service Represtative
BMO, St. Thomas, ON
Application Deadline: 05/06/2024Address: 739 - 743 Talbot StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $43,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Business Systems Technician - Regional Base Hospital - Regular full-time 2023-231346
Sunnybrook Health Sciences Centre, Toronto, ON
We currently have a Regular Full-time opportunity for a Business Systems Technician on the Centre for Prehospital Medicine Department at our Centre for Prehospital Medicine campus. Hours of Work: Weekdays & Weekends: Days, Evenings, 8hrs; As per schedule The Sunnybrook Centre for Prehospital Medicine is responsible for the following: Medical oversight (through certification), continuing education, and quality practice of over 3300 paramedics in seven regional/municipal Emergency Medical Services (EMS) in Ontario. The Centre provides these deliverables via the Regional Base Hospital (RBH) Program. Emergency Medical Assistance Team (EMAT). The EMAT is a mobile medical field unit that can be deployed anywhere in Ontario with road access and within 24 hours. The EMAT can set up a 56 bed hospital that provides a staging and triage base and has the capability to treat 20 acute-care and 36 intermediate-care patients Operation of the Wallaceburg Central Ambulance Communications Centre (CACC) Medical oversight, continuing education, and quality practice of over 3200 firefighters in the City of Toronto and the Township of Muskoka Lakes MOHLTC paramedic regional training program for the Greater Toronto Area (Toronto, Peel, Halton, Simcoe, Ornge, Durham, York). The Business Systems Technician position will support the Centre’s Regional Base Hospital (RBH) & the EMAT Program. We are seeking candidates with the following attributes: Excellent organizational skills Accountable and self-motivated Exceptional communication skills (both written & oral) A team player with customer service experience Willingness to learn new processes, systems, and computer applications Flexible & can work independently Summary of Duties Inventory Control & Logistics Maintain adequate levels of equipment, consumables, and supplies according to established standards for the Centre. This includes but is not limited to: o Medical consumables, equipment, pharmaceuticals & controlled substances o Infrastructure assets (Tent, generators, communication devices etc.) Input/edit and maintain the validity of data in the Operative IQ inventory control system Utilize Operative IQ for operational tasks such as: Reporting, forecasting & trend analysis o Monitor equipment inflow, track any missing or damaged equipment, and take appropriate corrective actions Perform routine audits, cycle count, and ensure preventative maintenance is complete as per established standards. Receiving & Material Management Perform all tasks associated with receipt & delivery of assets & supplies for the Centre. These could range from preparing packages for shipment, weight & size management, creation of manifests & loading and unloading of vehicles as required. Manage the storage of assets in the Centre’s warehouse, offices & simulation lab Travel to/from various locations across the province to deliver and receive goods, medications, supplies, educational material & medical equipment Routinely utilize heavy mobility devices (eg. Pallet trucks) & vehicles (eg. Tow motor forklift) to load/unload, arrange and store items in an organized fashion within the Centre’s Warehouse Emergency Preparedness & Recovery Inspect, maintain and prepare equipment, supplies, assets, medications, and infrastructure components for deployments, exercises, and training Assists in remote response during deployments to ensure the quality of standards and safety of our emergency responders Required to be ready for duty 24/7, in case of an emergency & work flexible/extended hours to accommodate the Centre’s operations, especially around EMAT deployments Event Management & Logistics Set up & deliver equipment, assets, supplies & consumables for various events as required. Examples include: o Mobile hospital set up at various locations across Ontario in both temporary shelters & buildings of opportunity o Onsite/offsite educational sessions (orientation, training, in-class coaching etc.) Maintain a basic understanding of paramedic skills and the correlating equipment while the following instruction from management, supervisors and/or coordinators for requests and assistance Ensure events are running smoothly by assisting & maintaining the levels of all equipment and medical consumables Facility Maintenance & Health & Safety Facilitate, oversee and assist in building repairs and maintenance in a safe and approved manner Maintain a safe work environment compliant with OHS directives and hospital policies at all times Provide input regarding any health & safety concerns in the workplace Maintains WHMIS & other Health & Safety documentation as required Business Functions Liaison with Vendors to assist with various procurement & financial duties. These include: o Tracking and quality assurance o Preventative maintenance scheduling o Aid in product enhancement while maintaining a positive rapport Manage and secure strict confidential documentation for the Centre while respecting Personal Health Information Protection Act Other duties as assigned Qualifications/Skills Knowledge of medical/clinical equipment strongly desired Ontario Secondary School diploma or equivalent Valid G driver’s license with experience driving up to 26 Ft Trucks Statement of driving record (5 year restricted) Current first aid certificate or equivalent preferred Knowledge of standard maintenance equipment and procedures preferred Pass lifting requirement Standard business software including MS Word, Excel & Outlook Basic understanding of audio / video equipment and tablets Knowledge of Ontario OH&S standards desired Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 231346 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click ''Apply for Position'' at the bottom of this page