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Project Accountant
Aecon Group Inc., Toronto, ON
Build Your Career at Aecon Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes constructing the pipelines that join provinces with the energy that fuels the nation, and the airports and ports that connect us all. Aecon is there, safely and sustainably building the future. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our employees. We are always searching the globe for exceptional candidates to join the Aecon family and be a part of our forward-thinking, innovative, best-in-class organization! What is the Opportunity? Aecon Civil is a market leader with a self-perform competitive advantage and core local strength in key markets. Were proud of our work helping to expand and improve Canadas infrastructure and transportation networks, and were ready to build the future of our country. The Project Accountant will be responsible for carrying out routine accounting activities related to the day to day project. This will be a site-based position, assigned to a very exciting new major project in the GTA. What Youll Do Here: Assist with month end close & prepare necessary journal entries Prepare and enter month end accruals and cost transfers Prepare monthly retails sales tax filings & related reconciliations Assist in the preparation of monthly & yearly financial statements, supporting schedules and reports Assist in the preparation of cash flows for the project Prepare monthly reconciliations related to Balance Sheet & Income statement Assist with accounts receivable, accounts payable, purchasing, payroll and to prepare financial reports Assist with audits - financial, Internal control & tax Assist in dealing with tax authorities, unions, suppliers & sub contractors Assist with the review & issue of project cost reports and with developing Estimated Costs at Completion (ECAC) Assist in compiling contract billings, managing change orders and subcontracts Participate in the preparation of project forecasts quarterly/ annual Business Plans/ Budgets for the project Work closely with Finance Manager in preparing monthly progress invoices to client Enter client billings into the applicable system What You Bring to the Team: Bachelors degree in Finance, Economics, or Accounting 3+ years of experience, should be pursuing CPA designation Experience in construction or related industry is preferred Experience with SAP, BPC and Business Objects is valued Analytical and problem-solving skills Excellent verbal and written communication skills Ability to balance and prioritize multiple priorities in a dynamic environment Ability to work with internal/ external stakeholders Relevant financial skills Mobility is an asset Bilingual French/English is an asset What Makes us Aecon Proud: Engaging and agile workplace culture, collaborative and inclusive teams Commitment to sustainability and to becoming a net-zero company by 2050 Investing in our people through a variety of learning and development programs such as Aecon University, BluePrint leadership program, and Project Management Academy Variety of wellness benefits, access to virtual health care, 100% employer-paid health and dental premiums, Employee Assistance Program, Best Doctors Program, and more. Tuition reimbursement opportunities Recognition and rewards through Aecon Accolades, Aecon Achievement Awards and more Employee Stock Options, Short Term Incentive Program, Retirement Savings and Pension Plan Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. If you require accommodation during any step of the application process, please click here.
Cost Controls Manager
Aecon Group Inc., Toronto, ON
Build Your Career at Aecon Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes constructing the pipelines that join provinces with the energy that fuels the nation, and the airports and ports that connect us all. Aecon is there, safely and sustainably building the future. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our employees. We are always searching the globe for exceptional candidates to join the Aecon family and be a part of our forward-thinking, innovative, best-in-class organization! What is the Opportunity? Aecon Civil is a market leader with a self-perform competitive advantage and core local strength in key markets. Were proud of our work helping to expand and improve Canadas infrastructure and transportation networks, and were ready to build the future of our country. Aecons Civil East division is hiring a Project Controls Manager to join the team to support our heavy civil infrastructure mega projects. What You'll Do Here Project Controls Systems & Tools Provides project control support (communication, training) to estimating and construction teams to ensure project controls systems are properly implemented and utilized on the project Participates in developing, establishing and maintaining project cost / control systems Assists with evaluating and documenting processes and procedures to be followed by project teams Provides input on an ongoing basis for improvements/modifications to Aecons project controls policy & guidelines Project Setup Attends and contributes to Handover and Kick-Off meetings Provides project controls input on the commercial, administrative and reporting requirements during Collaborates with Estimating, Operations and Finance in project setup to ensure best practices are followed and project team requirements are set Progress & Cost Tracking Conducts detailed review and analysis of project performance control and reporting to understand and articulate key metrics and trending Ensures management is provided with timeline review and progress of all projects and activities including completion of monthly project status report and forecasting reporting and endorse suggested corrective actions to maintain the project within planned cost and schedule Ensures that tracking and forecasting, progress monitoring, cost reporting meet specific project requirements Reviews and approve all project controls reporting Ensures the preparation and updating of project cash flows and forecasting as required throughout the project life-cycle Scope & Change Management Oversees and support project change management, including subcontractor claims, change requests, claims and dispute resolution Risk Management Identifies commercial risks and develops mitigation measures to ensure project control deliverables Identifies opportunities of Project Controls improvement for management review and consideration Contributes to Risk Mitigation Plan Collaborates on commercial Risk Identification and Assessment activities People Management Creates and maintains a culture and environment that is open and respectful Hires, supervises, coaches, develops and mentors project controls personnel (ie Project Controls Specialist, Lead, Cost Controller, Planner / Scheduler) Communicates with Senior Leadership to ensure adequate resources are provided Acts as a key partner to Estimators, Project Managers, Operations teams and Senior Leadership Communicates with external clients, client groups and partners, vendors and subcontractors as required What You Bring to the Team 7-10 years minimum of Cost Control experience in construction Knowledge of financial reporting systems and controller account codes and an understanding of Controller instructions, which impact Project Controls (including Project Financial Status Reports and Earned Revenue Determination Data) Accreditation from AACEI or CIQS is an asset College and/or University degree in Engineering or related field, or equivalent work experience Applied knowledge of Project Management and Cost Controls principles is an asset Applied knowledge of the ''Earned Value'' principles is an asset Ability to produce, read and manipulate schedules and scheduling curves/reports an asset P6 experience is an asset Applied knowledge of cost engineering/cost control is an asset Experience with Hard Dollar/InEight and SAP ERP systems is an asset Intermediate to expert proficiency with Microsoft Excel Organizational skills to handle multiple tasks within a high-pressure worksite environment Excellent interpersonal and communication skills (written and oral) Ability to work effectively with all levels of management and employees Willingness for continuous learning and advancement of technical knowledge Detail-oriented Must be able to travel to projects Must possess a valid G driver's license and have access to a vehicle What Makes us Aecon Proud: Engaging and agile workplace culture, collaborative and inclusive teams Commitment to sustainability and to becoming a net-zero company by 2050 Investing in our people through a variety of learning and development programs such as Aecon University, BluePrint leadership program, and Project Management Academy Variety of wellness benefits, access to virtual health care, 100% employer-paid health and dental premiums, Employee Assistance Program, Best Doctors Program, and more. Tuition reimbursement opportunities Recognition and rewards through Aecon Accolades, Aecon Achievement Awards and more Employee Stock Options, Short Term Incentive Program, Retirement Savings and Pension Plan Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. If you require accommodation during any step of the application process, please click here.
HVAC Sales Representative
Aecon Group Inc., Toronto, ON
Build Your Career at Aecon Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes constructing the pipelines that join provinces with the energy that fuels the nation, and the airports and ports that connect us all. Aecon is there, safely and sustainably building the future. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our employees. We are always searching the globe for exceptional candidates to join the Aecon family and be a part of our forward-thinking, innovative, best-in-class organization! What is the Opportunity? The Hayter Group, an Aecon Group company, is bringing energy solutions to residential customers in Ontario. This includes a wide range of heating/cooling solutions such as furnace, geothermal, heat pump products and solar solutions for both new build and retrofit homes. The HVAC Sales Representative will report to the Sr. Sales Manager to build the business in residential heating and cooling technologies by selling HVAC products including but not limited heat pump, furnace, air conditioners, water heater to residential homeowners. This position is accountable for assessing, sizing, pricing and presenting HVAC solutions in the residential sector and obtain new business in the HVAC market through inbound and self-generated leads. This position requires an individual with a successful tenure in B2C technical sales and preferably a strong working knowledge of mechanical systems, problem-solving skills and the ability to communicate complex technical information in clear, concise and understandable manner. What You Will Do Here: Build and maintain long term customer relationships. Provide effective and efficient delivery of customer-based utilization services for equipment selection, by sizing, quoting, selling to the customer, and ensuring the equipment is installed as per our customers request with professionalism and excellent customer service. Manage inbound leads to size, scope and assess the technical and physical replacement requirements. Prepare pricing, proposals, contracts and assist with project coordination and customer communication where required. Maintain a CRM database for accounts and opportunities, as well as the collection of customer information and general market intelligence. Conduct canvassing and selling to new and existing customers. Deliver excellent customer service based on a thorough understanding of the operating model. Manage and resolve customer issues and concerns. Provide financial KPI around pricing and margins. What You Will Bring to the Team: Undergraduate degree in Business Administration or equivalent working experience. 1-5 years of sales experience or a customer facing role. Good computer skills is considered an asset. Industry knowledge in a sales capacity is considered an asset. HRAI Certification for HVAC programs and designs is considered an asset. Proven results on delivery of performance objectives and sales targets (meeting or exceeding goals). Excellent communication and interpersonal skills. In home sales experience is considered an asset. Proven results on delivery of performance objectives and quality targets. Ability to work flexible working hours, including evenings and weekends as required. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA Act during any step of the application process please click here.
Customer Advice Specialist - Victoria Area Branches
Coast Capital Savings, Victoria, BC
Location: Victoria Branches (Broadmead, Shelbourne, Oak Bay, Bay Centre, Tillicum Mall, Colwood, Westshore) Job Type: Full-time myWork Options: In-person Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Project Manager - Building Restoration
WSP Canada, Ottawa, ON
The Opportunity: WSP has an opportunity for a Project Manager, with technical experience in building envelope restoration design and construction oversight, to join our Building Sciences team, located at our Ottawa (2611 Queensview Drive) office. This position will include coordinating internal project teams, schedules, and project resources to provide technical building envelope restoration solutions. The successful candidate will be supported by and coordinate with a team of experienced building sciences specialists locally and nationally. Relocation within Ontario to Ottawa can be provided for this role. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here: Contribute to delivering industry-leading Building Science Restoration services, including evaluation, design and tender, and construction review and contract administration services for restoration of a variety of building envelope assemblies, including walls, windows, roofing, waterproofing, and concrete structures. Complete site visits to evaluate existing building envelope system performance and identify repair solutions. Complete site visits for construction projects to ensure technical repair solutions are implemented in accordance with the project documents. Effectively communicate and collaborate with Owners and Contractors to meet project goals. Coach/train junior staff and ensure that appropriate data collection is completed in order to effectively communicate project progress and technical information to senior technical staff. Prepare client proposals, investigation reports and construction documents for building envelope evaluation and/or restoration projects. Ensure that draft documents (reports, specifications, letters etc.) are prepared to the level expected by senior technical project staff prior to submitting for review. Manage and contribute to the preparation of condominium Reserve Fund Studies, allowing owners to plan for the repair and renewal of major building systems. Understand and manage client expectations and direct WSP performance to meet or exceed them. Clarify roles and responsibilities of those on the project team and ensure expectations are understood. Manage project resources (including personnel) and establish task schedules/ deliverables to ensure deliverables are met. Communicate effectively with the team and collaborate with senior technical resources from across the country to ensure quality of deliverables and best-in-class service. Manage project budgets by clearly communicate production budget and schedule expectations; monitor and manage budget, multiplier and schedule to meet targets. Financial project management includes processing P.O.s and invoices and managing Accounts Receivable within targets. Maintain a consistent project workload and contribute to winning work to achieve annual revenue targets. Lead meetings with clients and stakeholders to receive feedback, discuss revisions and enhance the trust relationship. What you'll bring to WSP: Minimum of 3 to 5 years of experience in technical evaluation, design and construction review of building envelope restoration solutions; Bachelor's degree in Civil Engineering, Building Science, Architectural Science, Diploma in Architectural / Engineering Technology or a construction-related discipline; P.Eng. designation is an asset, but not a requirement; Solid foundation and understanding of science behind building systems, particularly building envelope controls (air, water, vapour heat control) and in-depth knowledge of building materials and constructions processes for design and/or repairs building envelopes; An excellent communicator, with strong verbal, written and presentation skills in the English language. French is an asset, but not a requirement; Proven success managing building envelope restoration projects with strong organizational and team management skills; A team player who thrives on working with other successful, energetic people; Proficiency in MS Office (Microsoft Word, Excel, PowerPoint); Possess a valid G-class driver's license; and Transfer or receipt of security clearance with PSPC will be required for successful applicants.
Manager, Canadian Tax
Produits forestiers Résolu, Montreal, QC
Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities. The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 60 countries. Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills. The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Manager, Canadian Tax. This job is full-time permanent. Main Responsabilities : Tax Compliance Manage all aspects of the income tax compliance process including federal and provincial income tax returns, partnership information returns, foreign reporting forms and tax instalments. Ensure all tax returns, information returns, and other required reports are submitted accurately and on time. Responsible for the accurate tracking of tax assessments, PUC, and safe income. Responsible for reviewing commodity tax returns and informing the responsible departments of tax law changes. Support tax planning initiatives and cash repatriation activities. Plan, administer, and maintain the proper software and systems to support our Canadian income tax compliance activities while optimizing the balance between efficiency and cost effectiveness. Focus on identifying opportunities for automation and continuous improvement. Responsible for training tax staff as needed. Tax Accounting Responsible for the quarterly and annual Canadian tax provision process, including current and deferred tax computations, effective tax rate reconciliations, and supporting working papers. Identify, track, and properly account for uncertain tax positions for Canadian federal and provincial tax issues. Manage the annual provision-to-return calculation, posting, and reconciliations. Responsible for maintaining, evaluating, and executing the appropriate controls over financial reporting for Canadian income tax activities. Manage the relationship with the external auditors. Tax Audits Manage the Canadian federal and provincial income tax audits as well as the commodity tax audits. Responsible for communicating with the tax authorities and responding to audit queries on a timely basis. Develop issue-resolution strategies where appropriate and revise/update compliance processes as necessary based on the results of audits. Tax Planning Monitor and analyze tax regulatory and compliance developments and tax law changes and document its impact on the Company. Identify and execute tax planning opportunities or support other tax planning initiatives as required to minimize the Company’s tax expense and cash tax liability. Develop relationships throughout the finance organization in order to facilitate the efficient execution of tax processes, both normal compliance and special projects. Perform research, and analysis, and business support on significant transactions. Support the Director Canadian Tax as needed. Required Qualifications : CPA designation 10+ years of corporate or public accounting tax experience with a focus on Income Tax Compliance and Tax Accounting. Experience in dealing with external auditors as well as government tax auditors Knowledge of Commodity Tax. Experience utilizing tax technology for the compliance and provision process. Profil : Master of Taxation program or Completion of CPA In-depth Tax Course Keep up to date with ever changing law legislations and relevant case laws Proficiency with using and administering OneSource Tax Provision (an asset) and Taxprep software Ability to interact and team with professionals in various functional areas to resolve complex tax issues throughout the organization. Demonstrates excellent problem solving and analytical skills. Demonstrates ability to provide coaching and mentoring to staff to contribute to the continuous development and success of our team. High level of demonstrated technical proficiency with MS Office (Excel, Outlook, Word). Experience using Longview Financial Reporting and SAP (an asset). Critical Competencies for Success : Demonstrates excellent communication skills, both written and verbal (English and French) Demonstrates successfully working independently, hands on and as a member of a team Demonstrates organizational skills and the ability to meet (tight) deadlines and under pressure Demonstrates leadership skills What we are offering Competitive salary and annual bonus At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience Full range of group insurance from the first day of work Telemedicine services Defined-contribution pension plan with generous employer participation from the first day of work Employee and family assistance program Education assistance program Health club reimbursement program Hybrid workplace: in-person and remote work Work environment based on respect, inclusion and diversity Office accessible by public transit Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station). Resolute is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills. Four core values influence everything we do at Resolute and help ensure our continued growth and success: Work safely Be accountable Ensure sustainability Succeed together Consult the Resolute Blog and follow us on LinkedIn, Instagram and Twitter to learn more about our company. Resolute Forest Products is committed to the principles of employment equity. 19999 [[titleNOC]] Finance
Program Manager, Enterprise Data Transformation
Teck Resources, Vancouver, BC
Closing Date: April 15, 2024 Location: Vancouver or CalgaryAs Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.Are you passionate about data and how it can be leveraged to transform an organization? Do you have extensive experience in leading sophisticated transformation programs and projects? If so, we have an exciting opportunity for you!We are looking for a seasoned Program Manager to lead our ambitious Enterprise Data Transformation program. This key program is set to overhaul our data infrastructure, elevate data quality and governance, and enable a culture of data-centric decision making across the organization. You will be responsible for leading the end-to-end delivery of the program, working with multi-functional teams and engaging senior leadership. Your expertise will be vital in aligning the program with our overarching strategic objectives to generate significant value for our organization.Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team!Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Develop and own the program roadmap and implementation plan, including timelines, financials (cost & value), and resources Work closely with multi-functional teams to ensure successful delivery of the program Lead change management activities to ensure smooth adoption of new data processes and technologies Run project risks and issues, and develop mitigation plans as needed Ensure that the program is delivered on time, within budget, and to the required quality standards Lead program budgets and financials, including forecasting and tracking actuals Develop and maintain positive relationships with key stakeholders across the organization Monitor industry trends to explore and recommend those methodologies, technologies, and tools that would benefit the program Ensure that the program is aligned with the organization's strategic goals and objectives Develop and implement program governance and data-driven reporting processes Qualifications: Bachelor's degree in Computer or Data Science, Information Systems, related field, or equivalent experience 10+ years of demonstrated ability in program management, with direct experience delivering data transformation and data management improvement programs Strong project management skills and team management skills, with experience leading complex programs and projects An understanding of global and regional data protection and privacy laws such as HIPAA, GDPR, etc., and experience in implementing compliant data practices Proficient in Agile, Scrum, and Lean methodologies for leading projects, with a consistent record of applying these techniques to drive efficiency and effectiveness in program delivery Superb communication and interpersonal skills, with the ability to work effectively with multi-functional teams across a variety of disciplines and levels of the organization Demonstrated ability to lead through influence and work with a high degree of autonomy Solid background in establishing and maintaining robust data governance frameworks, ensuring the integrity, accuracy, and secure handling of data Demonstrated experience implementing data visualization tools and techniques, cloud-based data platforms, and other business intelligence tools and techniques to transform data into actionable business insights Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $141,000 - $175,000The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for seven consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.Learn more about Teck at www.teck.com or follow @TeckResources #LI-SJ1 Job Segment: Coal Mining, Data Management, Program Manager, Business Intelligence, Mining, Management, Data, Technology Apply now »
Senior Legal Administrative Assistant, Corporate-Commercial and Commercial Lending
Hunt Personnel/Temporarily Yours, Surrey, BC
Do you love the challenge of a fast-paced environment and are looking to contribute your legal skills to a supportive and passionate team? A tenured full-service law firm based in Surrey is seeking a highly organized and experienced Legal Administrative Assistant to support a busy group of solicitors and assist with corporate-commercial and commercial lending files from start to finish.This firm is in a very transit-friendly and convenient location, and they offer an attractive work environment, as well as lots of development opportunities.What’s In It For YouAn annual salary in the $75-83K range, comprehensive health, dental and vision benefits, a pension plan after 2 years of employment, a professional development allowance and plenty of growth opportunities, $1500 annual health spending account, vacation, sick and personal days, monthly social events and various discounts from surrounding businesses.What You’ll DoAssist with complex business acquisitions and divestitures (share, asset and hybrid transactions)Assist with simple to complex commercial lending/borrowing filesDraft and review various documents and correspondence including contracts, agreements and leasesPrepare transaction closing documentsManage files and closings for various transactions including preparing reports and invoicesManage lawyer calendars including scheduling meetings and coordinating workflowOther ad hoc duties as neededWhat You Bring Minimum 8 years of legal experience with a focus on corporate-commercial and commercial lendingLegal Administrative Assistant Certificate from an accredited post-secondary education is requiredFamiliarity with LTO and PPR documents, registrations and proceduresKeen sense of initiativeExcellent interpersonal and communication skillsOrganized with the ability to juggle competing priorities in a high volume, fast-paced environmentAbility to work independently and as part of a teamGreat attention to detail
Customer Advice Specialist - Courtenay
Coast Capital Savings, Courtenay, BC
Location: Courtenay Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $55,000 - $65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Advice Specialist - Delta
Coast Capital Savings, Delta, BC
Location: Delta Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $54,000-$70,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? When you visit a Coast Capital Savings branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with fulfilling basic personal credit needs, selling, and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF (Non-Sufficient Fund) charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What you'll get to do: Getting a natural high from delivering positive and unexpected customer experience through general retail banking. Having fun engaging customers in the "where you are at Money Chat" to help your customer to save, grow, protect, and improve their financial well-being. Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements. Promote our products and services, while proactively and creatively offering helpful solutions and alternatives to customer inquiries. Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs-based sales environment. Who are we looking for? Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and used your x-ray vision to spot sales and referral opportunities. Post-secondary education in finance, business administration or a related field. Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course) is an absolute requirement. A warm, friendly, and approachable attitude with a demonstrated passion for putting clients first, as well as demonstrated success in a fast-paced retail environment. Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly. Multi-tasker and self-starter who is comfortable working independently as well as part of a team. Ability to prioritize and organize what needs to get done coupled with a high attention to detail. Strong communication skills with an ability to build relationships with a wide variety of people and willingness to help them with simple financial needs. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
SAP Program Manager, Cloud Success Services - Western Canada
SAP, Calgary, AB
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do The Program Manager is responsible for managing and delivering strategic complex engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer, the services account executive and other key stakeholders to manage multiple, related projects within given business strategies. The program manager will be a key member of the delivery team throughout the services lifecycle, from sales support through implementation and post-go-live. The Program Manager has the qualification and business acumen typically to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners/vendors. Carry responsibilities across multiple functional areas, including: Opportunity Management, Delivery, Business Development, Coaching/Mentoring & Knowledge Management Ensure effective program oversight via program and project reviews to affect customer success and serve as a mentor to project managers Manage complex contractual constructs Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery - including Max Attention Next Generation (and other PE engagements) Scope and estimate engagement; Determine required resources for the engagement; Assess, document and communicate the risk for the engagement Lead and own engagement-planning and program-planning activities Oversee the delivery of multiple projects related to successful engagement or program execution Own the engagement and program plan; Carry responsibility of delivering its major elements including program's business objectives, scope and solution within quality criteria (on time, within budget) Build proactive formal and informal communication/relationship with key stakeholders outside of direct team Resolve political, resource, budgeting, change and legal issues affecting the program Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for SAP with minimal risks Take responsibility from as team lead and support respective line manager(s) in people development tasks What you bring Minimum: 7+ years of SAP delivery experience including services management experience 5+ Years of program management experience in 2+ SAP Software project lifecycles Must have experience delivering software in Enterprise Environments (Fortune 500 or greater) Must have superior project financials business acumen (forecasting, allocated revenue, etc.) Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management Desired PMP Certification and/or MS Project Certification (orange belt) Major Systems Integrator experience SAP Sales experience Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration Proven ability to build trusted relationships at the client executive level Ability to effectively manage and resolve client escalations Adaptability and flexibility to manage deadline pressure, ambiguity, and change Demonstrated leadership by example style in managing teams and clients Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Excellent understanding of SAP solutions and of the consulting business processes and functions Meet the Team SAP Professional Services provides end to end project support to strategic customers. As Program Manager, you will partner with the customer account and all key stakeholders to ensure key milestones are met within the implementation of SAP solutions. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU #ICC24 We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com Requisition ID: 389515 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389515 Posted Date: Mar 11, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Calgary, AB, CA, T2P 5E9
SAP Program Manager, Cloud Success Services - Montreal
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do The Program Manager is responsible for managing and delivering strategic complex engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer, the services account executive and other key stakeholders to manage multiple, related projects within given business strategies. The program manager will be a key member of the delivery team throughout the services lifecycle, from sales support through implementation and post-go-live. The Program Manager has the qualification and business acumen typically to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners/vendors. Carry responsibilities across multiple functional areas, including: Opportunity Management, Delivery, Business Development, Coaching/Mentoring & Knowledge Management Ensure effective program oversight via program and project reviews to affect customer success and serve as a mentor to project managers Manage complex contractual constructs Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery - including Max Attention Next Generation (and other PE engagements) Scope and estimate engagement; Determine required resources for the engagement; Assess, document and communicate the risk for the engagement Lead and own engagement-planning and program-planning activities Oversee the delivery of multiple projects related to successful engagement or program execution Own the engagement and program plan; Carry responsibility of delivering its major elements including program's business objectives, scope and solution within quality criteria (on time, within budget) Build proactive formal and informal communication/relationship with key stakeholders outside of direct team Resolve political, resource, budgeting, change and legal issues affecting the program Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for SAP with minimal risks Take responsibility from as team lead and support respective line manager(s) in people development tasks What you bring Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration Proven ability to build trusted relationships at the client executive level Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Worked previously in a consulting role with a SAP services provider Excellent understanding of SAP digital, cloud, and innovation solutions and of the consulting business processes and functions. Demonstrated experience leading cross functional teams within a formalized methodology and practical experience in applying SAP templates and methods, including Activate Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements. Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests. Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets. Ability to train and mentor project managers or teams in project management methodologies. Knowledge of the strategic and operational issues of the project management business unit. A clear vision of what determines a successful project for the customer and for the enterprise. Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping. Adaptability and flexibility to manage deadline pressure, ambiguity and change. Minimum: 7+ years of SAP delivery experience including services management experience 5+ Years of program management experience in 2+ SAP Software project lifecycles Must have experience delivering software in Enterprise Environments (Fortune 500 or greater) Must have superior project financials business acumen (forecasting, allocated revenue, etc.) Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management French Bilingual Desired PMP Certification and/or MS Project Certification (orange belt) Major Systems Integrator experience SAP Sales experience Demonstrated leadership by example style in managing teams and clients Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Excellent understanding of SAP solutions and of the consulting business processes and functions Meet the Team SAP Professional Services provides end to end project support to strategic customers. As Program Manager, you will partner with the customer account and all key stakeholders to ensure key milestones are met within the implementation of SAP solutions. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 391066 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 391066 Posted Date: Apr 23, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Montreal, Quebec, CA, H3B 0B3
Customer Advice Specialist - Ready Now
Coast Capital Savings, Saanichton, BC
Location: Central Saanich Branch Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References James & Adeline from our Talent Acquisition Team will be at the Central Saanich & Sidney branch on Tuesday, April 16th from 12-5 pm. If you are interested in this or another role at Coast Capital please email [email protected] to schedule a specific time, or just drop in with your resume and meet the team! What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Advice Specialist
Coast Capital Savings, Sidney, BC
Location: Sidney Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References James & Adeline from our Talent Acquisition Team will be at the Central Saanich & Sidney branch on Tuesday, April 16th from 12-5 pm. If you are interested in this or another role at Coast Capital please email [email protected] to schedule a specific time, or just drop in with your resume and meet the team! What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Advice Specialist - Delta
Coast Capital Savings, New Westminster, BC
Location: Delta Branch, Queensborough Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $54,000-$70,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? When you visit a Coast Capital Savings branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with fulfilling basic personal credit needs, selling, and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF (Non-Sufficient Fund) charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What you'll get to do: Getting a natural high from delivering positive and unexpected customer experience through general retail banking. Having fun engaging customers in the "where you are at Money Chat" to help your customer to save, grow, protect, and improve their financial well-being. Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements. Promote our products and services, while proactively and creatively offering helpful solutions and alternatives to customer inquiries. Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs-based sales environment. Who are we looking for? Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and used your x-ray vision to spot sales and referral opportunities. Post-secondary education in finance, business administration or a related field. Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course) is an absolute requirement. A warm, friendly, and approachable attitude with a demonstrated passion for putting clients first, as well as demonstrated success in a fast-paced retail environment. Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly. Multi-tasker and self-starter who is comfortable working independently as well as part of a team. Ability to prioritize and organize what needs to get done coupled with a high attention to detail. Strong communication skills with an ability to build relationships with a wide variety of people and willingness to help them with simple financial needs. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Advice Specialist - Queensborough Branch
Coast Capital Savings, New Westminster, BC
Location: Delta Branch, Queensborough Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $54,000-$70,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Education Verification Employment Verification References What's the job? When you visit a Coast Capital Savings branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with fulfilling basic personal credit needs, selling, and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF (Non-Sufficient Fund) charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What you'll get to do: Getting a natural high from delivering positive and unexpected customer experience through general retail banking. Having fun engaging customers in the "where you are at Money Chat" to help your customer to save, grow, protect, and improve their financial well-being. Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements. Promote our products and services, while proactively and creatively offering helpful solutions and alternatives to customer inquiries. Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs-based sales environment. Who are we looking for? Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and used your x-ray vision to spot sales and referral opportunities. Post-secondary education in finance, business administration or a related field. Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course) is an absolute requirement. A warm, friendly, and approachable attitude with a demonstrated passion for putting clients first, as well as demonstrated success in a fast-paced retail environment. Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly. Multi-tasker and self-starter who is comfortable working independently as well as part of a team. Ability to prioritize and organize what needs to get done coupled with a high attention to detail. Strong communication skills with an ability to build relationships with a wide variety of people and willingness to help them with simple financial needs. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
ILS Specialist I - 12 Month Limited Term
Equest, North Vancouver, BC
The ILS Specialist I develops all required analysis in support of the Logistic Support Analysis (LSA) functions related to LSA Planning and Execution in support of the vessel project manager. The ILS Specialist is responsible for developing and delivering tasks to supply the vessel internal customer, who is the Project Manager. The ILS Specialist performs functions by partaking, delegating, and guiding the design, build, deliver and operations process of the products relevant to maintainability, reliability, testability and optimize life cycle costs through the definition of required resources to support the product.Note: This position is a 12-month limited term role with eligible benefits and 3 weeks' vacation. This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll doThe ILS Specialist will elaborate analysis of the following: Reliability: to perform a specific function and may be given as design reliability or operational reliability. Availability: ability to keep a functioning state in the given environment. Maintainability: be timely and easily maintained (including servicing, inspection and check, repair and / or modification). Configuration Management: Establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Apply the maintenance planning process for the development of the maintenance concept. As conducted to evolve and establish requirements and tasks to be accomplished for achieving, restoring, and maintaining the operational capability for the life of the system. Prepare forecast plans for component requirements and associated maintenance activities in accordance with utilization data. Develop staggering of major components to ensure a smooth activity plan. Conduct execution of the Maintenance Plan to facilitate maintenance of the following Equipment / Systems per Vessel: storage, in Yard, construction, test and trials, and vessel delivery. Material Supply and Management: supply support encompassing all management actions, procedures, and techniques vital to settle requirements for acquisition of support items and spare parts. Packaging, Handling, Storage and Transportation: resources and procedures to ensure that all equipment and support items are preserved, packaged, packed, marked, handled, transported, and stored properly for short and long-term requirements. Support and Test Equipment: analysis to identify support and test equipment including all equipment, mobile and fixed, required to perform the support functions. System Performance Measurement: Implementing System Performance Measurement for trending analysis of maintenance activities. Develop and scope further action, complete with justification and communication. Review new Corrective Maintenance actions for completeness of data and accuracy of fault / cause code allocation and comprehensive identification of actions. Monitoring of aged Corrective Maintenance actions to closure, identifying and advancing actions / owners as the need arises. Identify specific product related Maintenance Failures and intensify findings to the Product Group. Supervise key product Maintenance Failures on a quarterly basis and review against baseline data. Support communication activities internally and to customers, suppliers, relevant industry groups and others as the need arises. Assist in the maintenance and revision of company processes and procedures relating to the functional areas of the business. Performing root cause analysis to identify what caused the failure. With cause of the failure resolved, implement, and verify corrective, or preventive actions, to prevent future occurrences of the failure. Follow schedule and budget. Participate and chair meetings and forums as well as development and support required. Control and achieve the desired quality for all deliveries and communication conducted. Review vendor documentation What you'll bring An Engineering degree (Electrical is desirable). Up to 2 years' experience. Proficient knowledge of MS Office products, especially Excel and PowerPoint. Intellectual curiosity, seeking opportunities to develop new skills. Strong analytical skills, both quantitative and qualitative. Strong attention to detail. Above average Microsoft Windows application experience, communications and interpersonal skills are required for this position. Knowledge of ILS Software considered a plus. Why you'll love working here This role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position that includes such things as full health care (including unlimited physiotherapy), dental, vision, medical leave coverage, Personal Spending Account, and an Employee Family Assistance Program (EFAP) through Homewood Health. This position qualifies for an optional hybrid work schedule. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $72,000 - $88,000. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID
Assistant Manager, Commercial Accounts
Equest, North Vancouver, BC
The Assistant Manager, Commercial Accounts is developing expert knowledge of their industry market segment. Working under the supervision of a Commercial Account Manager they are accountable for the performance of a small number of Seaspan Marine customer accounts. The Assistant Manager acts as a contact point for Seaspan Marine's contract customers, builds long-term customer relationships and secures business opportunities with existing and new customers. This role assists with contract negotiation, assisting in the fulfilment of contractual obligations and helps resolve operational issues and customer feedback.Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement. What you'll do Develops expert knowledge of the industry market segment, and detailed understanding of the customer's businesses. Develops and maintains strong relationships across a broad range of levels within customer's organizations, focusing on key decision makers. Ensures customer satisfaction is achieved and sustained by providing a high level of communication and customer service, and through on-going customer relations activities. Under the supervision of the Account Manager, manages contractual obligations and resolves issues including negotiating settlements in case of service failures, accidents and/or loss or damage of customer equipment or cargo. Provides expert knowledge on customer contracts within responsibility area. Ensures rate escalations are correctly calculated by Finance and supports the Manager, Logistics Centre to ensure contractual service level commitments are achieved and that invoices are correctly prepared. Ensures ongoing communication with Logistics Centre and Operations staff and provides support to resolve issues. Under the supervision of the Account Manager, prepares quotations and bids for new business and negotiates and secures major long-term contracts. Works closely with other Account and Business Development Managers to identify opportunities, share business intelligence and support proposals/bid development. Assists with preparing annual revenue budgets for the respective segment, provides regular updated forecasts and delivers on annual revenue and sales targets. Demonstrates Seaspan's Core Values, implements corporate policies and drives improvement initiatives. Represents Seaspan in various transportation industry associations and committees. Monitors Seaspan competitors and provides information on competitor activities and market share to senior leaders. Ensures client and account information and bids are kept up to date in Salesforce. What you'll bring Bachelor's degree in Commerce, Business, or Transportation, or an equivalent combination of education and experience. Master of Business Administration (MBA) is an asset. Minimum 5 years of experience in the marine industry in a business development, customer service or operations role, with progressively increasing responsibility. Experience in transportation, dealing with customers and negotiating contracts. Experience in the BC Coast marine transportation industry. Expert knowledge of the industry segment, understanding supply chains, key economic drivers, opportunities, and threats. Knowledge of trends and market conditions of the respective marine industry. Knowledge of safe handling and transportation of dangerous goods required for ORCA division. Interpersonal skills, with ability to work effectively with people individually and in teams. Strong verbal and written communication skills, with ability to write clearly and concisely, and prepare effective presentations. Ability to build long term customer relationships. Contract negotiation and delegating skills. Time management and organizational skills. Financial and analytical skills, with an ability to build compelling business cases. Creative problem solver, able to bring various parties together to achieve business goals. Proficient in Microsoft Office (Outlook, Contacts, Word, Excel and PowerPoint). Knowledge of JD Edwards and Salesforce is an asset. Why you'll love working here In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, Personal Spending Account, and an Employee Family Assistance Program (EFAP). This position qualifies for an optional hybrid work schedule. Free on-site gym. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. The estimated salary for this position is $94,500 - $115,500. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-HYBRID
Customer Service work from home
SNJ group of companies, Vancouver, BC
We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers
Customer Service work from home
Company Confidential, Londonderry, NS
We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers