Overview of salaries statistics of the profession "Operations Supervisor in Canada"

The Transitional Housing team provides relevant information, referrals, and support to women who have experienced housing instability or homelessness. The Supervisor supports the Program Manager in the delivery of these residential services to clients. They oversee day-to-day operations of the department and provide guidance and leadership to Transitional Housing staff.WHAT MOVES YOU • Impacting the lives of women with complex psychological, social and emotional issues.• Achieving results through the development and support of a team.• Knowing that although we might work with people experiencing crisis we don’t work in crisis • Impacting the lives of women with complex psychological, social and emotional issues.• Achieving results through the development and support of a team.• Knowing that although we might work with people experiencing crisis we don’t work in crisisWHAT YOU'LL DO• Provide direction and guidance to staff so they deliver support and services in alignment with professional and program standards.• Monitor and coordinate services including intake, assessment, case planning, intervention, safety planning and evaluation.• Administer referrals, waitlists, records, staff schedules, etc.• Plan and coordinate team meetings, staff development, lead recruitment, and performance management processes.• Identifies and resolves ethical, clinical, and systemic issues.• Provide consistent and thorough communication to the Program Manager with staffing and programming concerns.• Routinely audit client files for quality and adherence to policy.• Schedule relief staff to fill open shifts and participate in the on-call system.Note: This role works Mondays – Fridays from 12:00pm to 8:00pm but might require some evening and weekend work.WHAT YOU'LL DO• Degree in healthcare administration, human services, or social work. Registration with the appropriate regulatory body is required.• At least five years of relevant experience.• Minimum two years working in a supervisory capacity.• Specialist skills working with women who have experienced homelessness, mental health, addictions, trauma;• Strong knowledge of resources specific to mental health and substance use.• Current First Aid and CPR required.• Analytical and critical thinker who is driven by results and able to establish priorities and balance competing demands.• Excellent communication and presentation skillsCompetition Number: 2021032Deadline: May 14, 2021www.ywcalgary.ca/work-with-us Apply today with resume, covering letter and salary expectations to [email protected]YW Calgary is committed to providing an equitable, diverse and inclusive workplace where all employees, clients and volunteers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, and/or disability, feel valued and respected. 

Operation Supervisor (McDonald's experience is a must)We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

Operation Supervisor (McDonald's experience is a must)We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

Operations SupervisorWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

Founded over 40 years ago, QSL is a key supply chain player in port terminal operations, stevedoring, marine services, logistics and transportation throughout North America. With a network of over 60 marine terminals in Canada and the United States, our multi-modal capabilities allow us to play a key role in any supply chain. We specialize in the development of innovative and customized dockside, road and rail handling solutions.Growing quickly with over 2,000 employees, QSL's success is fueled by a shared vision of excellence and continuous improvement and a strong corporate culture based on the values of respect, loyalty, teamwork and fun at work.Choose a large organization that is driven by excellence and innovation and that considers its employees as part of the family. If you want a fulfilling job where you can push your limits and make a difference in your community, you've come to the right place.SUPERVISOR CHALLENGE – ACTION – LEADERSHIP – OUTSIDE WORKThe Supervisor is a full member of the marine terminal management team. He manages the loading and unloading operations of the vessels, while overseeing the handling of our customers’ cargo.DAILY YOU WILL:Plan manpower, lifting, and heavy equipment (forklifts, wheel loaders, etc.) requirements for operations according to the established sequence;Assign tasks and manage a team of approximately twenty longshoremen (day labourers and machine operators).Coordinate operations and promote teamwork in a spirit of mutual support and quality service;Enforce standard operating procedures, and safety and environmental standards;Monitor operations performance indicators using state of the art technology.WHAT YOU NEED TO SUCCEED:You thrive on challenges and action and are recognized for your inspirational leadership. You excel in a non-routine work environment and have a strong interest in working outdoors, in addition to the following qualifications:Possess a good sense of work organization;Enjoy working with equipment and heavy machinery;Are conscientious of the quality of work and the costumer service;Are available to work on a rotating schedule, including weekends and night shifts.Can speak in French and English and understand written English.ADVANTAGES: In addition to work in an unusual environment on the waterfront, you’ll benefit from;Complete basic training on the operations management of vessels loading and unloading;Professional development program on management and leadership - QSL University;Career opportunity in operations management through our network of terminals in Canada;Competitive salary, bonus and overtime totalling a remuneration that can reach between $80,000 and $110,000 annually;Full range of benefits including group insurance and pension plan;Premium work clothes and equipment provided.JOIN A PASSIONATE TEAM! WELCOME HOME!The masculine form is for convenience only and refers to both men and women. We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our communities. We welcome and encourage applications from all groups, including Aboriginal peoples, women, visible minorities and persons with disabilities.

Position SummaryCommunity Hospital Operations Supervisor, Medical Lab Technologist 3 position is available at the Boundary Hospital in Grand Forks, B.C. This position is eligible for a $10,000 signing bonus plus generous relocation allowance. Effective April 1, 2024 the wage rate is $38.07 to 47.39/hrWhat we offer: We offer welcoming workplaces along with a range of benefits and services to support you at every stage of your career.• Competitive pay and shift premiums• Relocation allowance• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesThis location may be eligible for the BC Loan Forgiveness Program.What will you work on: Supervise, mentor and coach a small team of laboratory staff and coordination of daily inpatient/outpatient activities. Provide technical guidance to lab staff in conjunction with Specialists and leadership. Facilitates workplace solutions, and promotes continuous learning. Coordinates the implementation of processes and procedures, standards, goals and objectives. Ensure that policies, procedures, accreditation and safety standards are maintained.About this location: Boundary Hospital is a 12-bed community hospital where a large team of healthcare professionals facilitate a range of interdisciplinary health services including 24/7 Emergency. , medical and surgical services, community health programming as well as Laboratory and X-Ray. Grand Forks is a community of around 4,000 people, considered to be the hub of the Boundary Region and conveniently located within a couple of hours driving of two major centers, Spokane and Kelowna. This beautiful town is surrounded by pristine water from the Granby and Kettle Rivers. With its strong community commitment to healthy living, affordability and great quality of life; Grand Forks offers four season living with recreational activities to match. Cultural diversity is reflected in local cuisine, artistry and many attractions and events.About Interior Health:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region.Qualfications• Medical Laboratory Technologist with current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with CSMLS/BCSLS• Minimum of three years’ recent experience as a general duty technologist in a medical laboratory• Minimum of one year recent leadership experience• Equivalent combination of education, training and experience acceptable to the facility

Title:Supervisor, millwork assemblyJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$30.00 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:1006 17 AVENUENisku, ABT9E 0G5(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience3 years to less than 5 yearsResponsibilitiesTasksEstablish work schedules, Train or arrange for training, Oversee safety of operations, Recommend personnel actions, Set up machines and equipment, Supervise, co-ordinate and schedule (and possibly review) activities of workers, Resolve work problems and recommend measures to improve productivity, Recommend measures to improve productivity and product qualitySupervision3-4 peopleBenefitsHealth benefitsDental planHealth care planEmployer:A1 TRUSSES(1993) LTDHow to applyBy emailBy mail1006 17 AVENUENisku, ABT9E 0G5

Job Description:Job Post Start Date: March 14, 2024Job Post End Date: May 10, 2024LanguagesEnglishWage: $31.73 per hourEducationSecondary (high) school graduation certificate or equivalent experienceExperience1 to less than 7 monthsResponsibilitiesTasksTrain workers in duties and policiesPrepare and submit reportsEnsure smooth operation of equipmentResolve work related problemsCo-ordinate, assign and review workEstablish work schedules and proceduresRequisition or order materials, equipment and suppliesArrange for maintenance and repair workCo-ordinate activities with other work units or departmentsPropose improvements to methods, systems and proceduresProvide customer serviceConduct sales transactionsPlan, organize and oversee operational logistics of the organizationSupervision1 to 2 peopleExperience and specializationComputer and technology knowledgeMS AccessMS ExcelMS OutlookMS PowerPointMS WordMicrosoft PublisherMicrosoft VisioAdditional informationPersonal suitabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityInitiativeJudgementOrganizedReliabilityTeam player

pbuJob Description/u/b/pp/ppAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer./pp/ppbHow will you make an impact?/b/pp/ppThe Supervisor Packaging Set-up Operations will be reporting directly to the Manager, Equipment Facility Maintenance. Responsible for supervising a team of set-up technicians operating through 24/5 operations and at times even 24/7. Implement, drive, sustain and evolve with industry best practices to optimize packaging set-up durations to achieve operational Right-First-Time (RFT) and On-Time Delivery (OTD)./pp/ppbWhat will you do:/b/pulliMaintain a safe working environment and report potential hazards./liliPromote a safe working environment, report potential hazards, and ensure all direct reports follow Environmental Health and Safety procedures./liliDirect and supervise activities of Set Up Technicians. Ensure compliance with Safety Standards GMPs and SOPs, maintaining high standard of housekeeping./liliSelect, develop, and evaluate staff to ensure the efficient operation of the function. Work with and advise staff on administrative policies and procedures./liliDevelop and establish a development program for skills enhancement./liliEvaluate individual and team performance and provide feedback; coach and develop others./liliReview, assess and streamline set-up operations./liliEstablish and create poka-yoke philosophy for repeatable and consistent set-up procedures./liliCreate and maintain an effective onboarding and ongoing training (cross training) program to align with today’s industrial technological advancements and best practices./liliReduce and/or eliminate waste (i.e. time, materials, rework) through focus on RFT and support on-time schedule./liliEstablish and sustain effective structure to support packaging operations for immediate attention on the line./liliDetermine best push-pull system to have efficient set-ups completed early or on-schedule./liliReport applicable KPIs back to manager./liliAchieve and sustain EHS and Quality compliance score cards - i.e. assessments, training, deviations, corrective actions, etc../liliWork collaboratively with Packaging team members - daily interactions with packaging leaders would be key./liliSuggest and produce improvement opportunities; align with packaging operations and planning to address accordingly. /li/ulp/ppbHow will you get here:/b/pp/ppbEducation:/b /ppCollege/Technical School diploma in related technical field./ppBachelor of Engineering or Science or equivalent would be an asset./ppLicensed tradesperson in either of the following fields: Mechanical, Electrical would be an asset./ppCertification in related field (i.e. CET) would be an asset. /pp/ppbExperience: /b/ppMinimum 5 years in packaging mechanic/technician role within pharmaceutical, food or cosmetic industry - pharmaceutical preferred./ppLeadership and people management experience preferred. /ppUnderstanding of automation and controls associated with industry packaging equipment would be an asset. /ppExperience in operating a 24/7 operation would be an asset. /pp/ppbEquivalency: /b/ppEquivalent combinations of education, training, and relevant work experience may be considered./pp/ppbKnowledge, Skills, and Abilities:/b/ppSound knowledge of Good Manufacturing Practices, SOPs and safety regulations./ppDemonstrated computer proficiency with Microsoft Office programs and familiarization with CMMS applications. Proficiency with the English Language./ppSolid supervisory and teambuilding skills./ppShows initiative and is self-motivated./ppStrong ideas, decision making abilities, troubleshooting and thinking-out-of-the-box skills. /ppExcellent verbal and written communications skills with the ability to build and drive cross-functional teams. Strong customer focus and commitment to results with strong problem-solving abilities. Capable of setting clear priorities, organizing work, and making quality decisions in a fast-paced business setting. /ppDetail oriented and organized, with a high degree of accuracy and thoroughness. /ppAbility to work under pressure and meet tight deadlines./ppWorks well and efficiently with limited supervision./pp/ppbPhysical Requirements: /b/ppspanPosition requires ordinary ambulatory skills and physical coordination sufficient to move about manufacturing/office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of up to 40 pounds; arm, hand and finger dexterity; visual acuity to operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time. Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, loud noise, bright lights, fumes or odour. Use of Personal Protective equipment is required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator./span /pp/ppOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued./ph2Apply today! http://jobs.thermofisher.com/h2

SUPERVISOR: NO ROUTINE, EVERY DAYCHALLENGE – ACTION – LEADERSHIP – OUTSIDE WORKThe Supervisor is a full member of the marine terminal management team. He is responsible for managing the loading and unloading operations of the vessels, while supervising the handling of our customers’ cargo.ON THE DAILY YOU WILL:Plan the needs in manpower, lifting equipment and heavy machinery (forklifts, wheel loaders, etc.) required for the operations as per the established sequence;Assign tasks and oversee a team of approximately twenty longshoremen (day labourers and machine operators);Coordinate operations and promote teamwork to promote mutual aid and quality service;Enforce standard operating procedures as well as health, safety and environmental standards;Monitor operational performance indicators using advanced technology.WHAT YOU NEED TO SUCCEED:You thrive on challenges and action and are recognized for your mobilizing leadership. You excel in a non-routine work environment and have a strong interest in outdoor work, as well as having the following qualifications:Possess a practical sense and are result-oriented;Enjoy working with heavy machinery and equipment;Are conscientious of the work quality and of customer satisfaction;Are available to work on rotating schedules, mostly days, evenings and weekends – but can include some night shifts;Can communicate in both French and English, and can understand written English.ADVANTAGES: In addition to working in an unconventional environment by the waterfront, we provide;Complete basic training on operations management of vessels loading and unloading;Professional development program on management and leadership - QSL University;Career opportunity in operations management across our marine terminal networks in Canada;Competitive base salary, bonuses and overtime that can total up to between $80,000 and $110,000 annually.Full range of benefits including group insurance and pension plan;Premium work clothes and equipment.YOU DO NOT HAVE MARITIME KNOWLEDGE? WE’LL HANDLE IT!WELCOME HOME!The masculine form is for convenience only and refers to both men and women. We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our communities. We welcome and encourage applications from all groups, including Aboriginal peoples, women, visible minorities and persons with disabilities.

Position DetailsPosition Information Position Title Indigenous Initiatives Operations Supervisor Posting Number 02140SA Location New Westminster/Coquitlam Campus Grade or Pay Level S - Pay Level 17 Salary Range $62,023 annually (with wage increments to a max of $71,982 annually, which includes a special allowance of $2,000 per annum). Salary and wage increments are in accordance with the Collective Agreement Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 05/01/2024 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This regular full-time (35 hours per week) position is available starting May 1, 2024. Regular hours of work are Monday to Friday, 8:30am - 4:30 pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster/ Coquitlam campus; however, successful candidate must be available for occasional work at the New Westminster/Coquitlam campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College's Work From Home Policy. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Working under the direction of the Director, Student Affairs & Services and guidance of the Director, Indigenous Academic Initiatives, the Indigenous Initiatives Operations Supervisor will provide administrative, operational and supervisory functions for Student Affairs & Services and Indigenous Academic Initiatives including coordinating initiatives, projects and programs that support the Indigenization priorities at the College. This role will work collaboratively with a wide range of College community members, including: Administrators, faculty members, community members, student services staff, Elders and students.Responsibilities1.Develops and coordinates activities, programs, initiatives and academic support services for current and prospective Indigenous students.a. Conducts ongoing needs assessments to identify the needs of Indigenous learners at Douglas College to inform programming decisions;b. identifies programs and services to meet specific educational and vocational needs of Indigenous students;c. collaborates on College-wide orientation planning activities; develops orientation materials and delivers a variety of orientation information to individuals and/or groups;d. supports, develops, coordinates and evaluates on-campus programs and activities for Indigenous students in collaboration with various college departments;e. plans, develops and conducts workshops on academic success topics for Indigenous students;f. coordinates Indigenous student graduation celebrations;g. oversees appropriate use of the Indigenous Gathering Place, including making recommendations for booking decisions, maintaining an up-to-date schedule, and ensuring protocols are communicated and followed;h. coordinates the development, revision and production of educational materials for Indigenous Student Services;i. provides information to student service and academic departments on best practices for meeting the needs of Indigenous students;j. provides outreach services to Indigenous organizations, programs and institutions such as career fairs and presentations on Douglas College programs and courses;k. works closely with the Future Students' Office, Enrolment Services and First Nations Bands to facilitate access to College programs for First Nations students;l. oversees coordination of cultural events and related activities (e.g., medicine gathering field trip, community kitchen events, etc.);m. works closely with Enrolment Services to maintain an up-to-date record of self-identified Indigenous Students and other relevant student records, such as confidential advising notes;n. manages student assistant budget, programming budget for Elders and special projects; monitors expenditures and resolves budgetary discrepancies.2. Supervises the daily operation of positions under their responsibility. a. applies the BCGEU collective agreement to daily decision-making within established standards;b. hires, trains and evaluates staff including providing orientation and ensuring appropriate professional development;c. provides input into staff job descriptions;d. coordinates and approves staff work schedules, vacations, absences and time sheets;e. supervises and trains practicum students, work study students, student assistants and auxiliaries;f. ensures adequate coverage for areas within responsibility, within existing budget parameters.3. Oversees the day to day coordination of the Elders in Residence program at the College. a. supports the hiring, scheduling and guidance of Douglas College 'Elders in Residence', including ensuring the Elders' honorariums are processed in a timely manner;b. advises staff and faculty on cultural protocols for working with Elders and Indigenous community members;c. accompanies Elders to College events;d. liaises between College contacts and Elders to confirm details for event participation and classroom visits;e. purchases or procures supplies for Elders' use (traditional medicines, workshop supplies, cultural items and gifts).4. Represents the College on committees and initiatives related to Indigenization and Indigenous academic initiatives. a. identifies and communicates with College and community resources and services and shares these with the network of staff who support Indigenous students;b. acts as a College representative for Indigenous groups and initiatives for the College serving area;c. acts as the designated College representative on provincial committees;d. communicates with, initiates and maintains contact with appropriate community groups, professional organizations, government agencies, Indigenous organizations, and First Nation Band Educational Offices;e. participates in committees and meetings with external partners, such as host First Nations, provincial working groups, or the national community of practice for Indigenous student services;f. works closely with and provides support to the Indigenous Advisory Committee.5. Performs other related duties as assigned. a. participates in departmental and college-wide committees, working groups, meetings and programs to support Student Affairs & Services priorities and College initiatives;b. performs the duties of subordinate positions for which they are qualified.To Be Successful in this Role You Will Need •A minimum Bachelor's degree in a relevant field (e.g., Education, Child and Youth Care, Social Work) from a recognized post-secondary institution. •Three years progressive related experience in a post-secondary (or similar) environment including one year of supervisory experience. An equivalent combination of related education, training, and experience may be considered. •Indigenous ancestry preferred or extensive cultural awareness and understanding of ways of knowing and being, and experience working with Indigenous organizations and communities. •Demonstrated supervisory skills, including organizational planning, scheduling, motivation, and adaptability to an ever-changing environment, along with experience in recruitment, hiring, training, coaching, and direct instruction. •Excellent interpersonal skills, including the ability to develop, establish, and maintain effective working relationships with administrators, faculty, staff, students, and external partners (e.g., Elders, education coordinators with Band offices). •Thorough understanding of Indigenous history, culture, issues, values, and belief systems. •Demonstrated ability to work effectively with Indigenous peoples and communities, supporting Indigenous learners and communities. •Knowledge of Indigenous student educational barriers/issues and available resources (e.g., band funding), as well as concerns related to study, work, and well-being. •Good working knowledge of educational objectives and operations within the Student Affairs field, as well as student development theory. •Knowledge of the BC post-secondary education system, including admission requirements, programs, graduation, partnerships, and articulated agreements. •Knowledge of the post-secondary student lifecycle and service needs. •Working knowledge of Douglas College academic policy and non-academic student-related policies or related experience from another post-secondary institution. •Proven administrative, and organizational abilities, including excellent project management skills. •Demonstrated competency in developing and implementing operating procedures and documentation. •Capability to work independently with minimal supervision, establish and meet deadlines. •Aptitude for working with people in stressful situations and managing conflict proactively, empathetically, and assertively. •Demonstrated ability to: •Coordinate events with multiple stakeholders in-person and online. •Coordinate communications to large groups in a user-friendly manner. •Interact effectively and tactfully with Indigenous peoples from diverse backgrounds and cultures (e.g., Urban Indigenous folks and diverse Nations). •Gather, organize, and report on feedback from events and programs. •Communicate persuasively, diplomatically, and tactfully verbally and in writing. •Collaborate and seek help when faced with complex or challenging situations. •Critically analyze, reason, problem-solve, and exercise sound judgment. •Ensure accuracy of information. •Maintain a high degree of confidentiality. •Utilize time management skills to prioritize tasks for self and groups. •Effectively lead and support project-based work using planning tools. •Exercise initiative within a team and promote a positive work environment. •Function effectively in an environment where professionalism, confidentiality, and sensitivity are of primary importance. •Compose correspondence and reports and maintain records. •Apply and work within relevant policies and procedures. •Demonstrate good working knowledge of modern office practices and procedures with a proven ability to coordinate information. •Use MS Word, Excel, PowerPoint at an advanced level. •Keyboard accurately at 50 wpm •Excellent English language skills, both oral and written. •Criminal Record Check required as a condition of employment, in accordance with the Criminal Record Check Act. •Will be required to obtain and maintain FOODSAFE Certification while performing in this role. •Working knowledge of database management systems such as Banner would be an asset. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 03/05/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Qualified internal applicants shall be given first consideration in filling the position. ALL INTERNAL APPLICATIONS MUST BE RECEIVED BY March 11 2024, Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11993

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionEurofins CDMO Alphora is looking for Supervisor, Operations to join our dynamic and growing team!Our organization is growing! We offer both entry level roles as well as roles for more senior candidates with relevant experience, to join our expanding drug substance/API manufacturing operation.WHO ARE WE?Eurofins CDMO Alphora Inc. develops and manufactures new therapeutics to improve the lives and health of patients. Eurofins CDMO Alphora provides contract research & development services to global pharmaceutical and biotech companies, developing their processes and manufacturing their bulk drug substances (Active Pharmaceutical Ingredients -“API’s”) as well as finished dosage products (tablets, capsules, suspensions) for supply to clinical trials and commercial requirements. Eurofins CDMO Alphora provides a rich and technologically challenging environment with a continuing flow of interesting projects. Our employees work in close concert with clients throughout the development process to achieve their program objectives. Eurofins CDMO Alphora Inc. is growing its state-of-the-art organization, with continued investments in modern facilities, equipment, and instrumentation while providing a rich environment for employees to develop their technical skills and careers paths. DescriptionEurofins CDMO Alphora is looking for a Supervisor to join our GMP manufacturing department who enjoys a fast-paced, team environment with the opportunity to not only help support the growth of our manufacturing unit but also the development of the team.The role supports the Operations Manager with leading the department to ensure that Business Unit objectives are met. The role is responsible for providing leadership to the department while adhering to current Good Manufacturing Practices (cGMP), Environmental Health and Safety (EHS) and Eurofins CDMO Alphora's practices.DUTIES AND RESPONSIBILITIES:Support the Operations team with the manufacture of complex bulk drug substances/API’s to supply pre-clinical, clinical and commercial requirements.Support the team with the execution of chemical processing operations following batch record instructions to ensure the successful completion of batches.Ensure the team works in accordance with Environmental, Health and Safety Procedures, Standard Operating Procedures, and Production Batch Records.Promote Good Documentation Practices (GDP) and Good Manufacturing Practices (GMP).Resource planning, facility planning, and budgetingQualificationsA minimum of a College Diploma or Degree>10 yrs experience in pharmaceutical/chemical manufacturing leading a team preferredGMP experience preferredSolid GDP experienceDemonstrated safety first mindsetProven leadership, with preference for experience developing Jr teamsTechnically strong and willing to work on the floor with the teamProficient written and verbal communication skillsSite: Mississauga/OakvilleAdditional InformationAt Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.caWe thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.NO AGENCIES, CALLS OR EMAILS PLEASE

This is an amazing opportunity for experienced Fast-food/Quick Service Team leaders to support and guide a team in one of Canada's most exciting, upcoming entertainment destinations. You will have an opportunity to work at the brand-new, state of the art Five-star Casino & Hotel resort and 5000 seat concert theatre that has recently opened and is delivering a premium entertainment experience! You will have the opportunity to work in a booming business that is currently experiencing explosive growth. We believe in our people. We have a strong promote-from-within philosophy and are committed to working with you to maximize your potential so you can launch your career to unimaginable heights! What we're also offering - Annual Bonus Program - Great group benefits plan - Pension plan - Discounts on Food - Discounts to other Ontario attractions - Free Parking - Opportunities for Advancement - Social Responsibility Initiatives - The thrill of horse-racing - Access to visit our 2000+ Horse athletes What we're looking for - Minimum two (2) years supervisory experience in a fast-paced restaurant, hotel or quick-service environment - Smart Serve and Food Safety Handling certification required - Ability to life up to 50Lbs - Various shift work, including day, evening, nights, weekends, and holidays, as required Some of what you'll do: In addition to being a Food & Beverage expert, we will need you to be a natural leader who inspires team members to maximize their full potential and exceed guest expectations. We will need you to coach and guide team members in all aspects of the operation to ensure everything runs flawlessly. Monitoring performance, discussing team member challenges, and removing barriers standing in the way of their success will also be important. You will need to listen and connect with guests to evaluate quality of service and implement solutions to ensure their overall experience is a winning one. You will need to lead by example and live and breathe our values and beliefs so employees can wow our guests, think differently, listen and connect, have fun and exceed our brand service standards. Some Key Responsibilities: - Deliver high energy / detailed pre-shift meetings and work with Managers on a weekly basis to plan & review the weekly shift meeting topics that have the highest impact on the business. - Engage Guests throughout the shift to ensure that quality checks are being performed and gain feedback on the food and service experience. - Executing the daily staffing schedule and organizing the daily staffing work assignments - Updating the time and attendance record sheet - Escalate any employee issues such as work performance, attendance management, policy & procedure breaches, grievances, and disciplinary outcomes of all team members to the Manager. - Provide training, in the moment coaching and assist team members in all aspects of the operation (i.e., meal periods, peak periods) to ensure the operation runs flawlessly. - Participate and action Supervisory 30.60.90-day plans to help improve the overall service and culinary offerings within the Hospitality business. - Other related duties as assigned Diversity, Equity, Inclusion and Belonging Be Yourself. We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.

Title:Farm supervisorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$22.00 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:52025 hwy 21Sherwood Park, ABT8B 1J4(2 vacancies)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork site environmentFruit and vegetable combination farmingResponsibilitiesTasksCo-ordinate and supervise the work of general farm workers and harvesting labourersMaintain quality control and production recordsDevelop work schedules and establish proceduresEnsure farm safety and bio-security procedures are followedSupervise and oversee growing and other crop-related operationsSupervise and oversee breeding and other livestock-related programsSupervision5-10 peopleAdditional informationWork conditions and physical capabilitiesAttention to detailFast-paced environmentWork under pressureOvertime requiredPersonal suitabilityOrganizedTeam playerEmployer: JC Fresh Produce Ltd.How to applyBy emailBy mail52025 hwy 21Sherwood Park, ABT8B 1J4

Support the Controller in supervising the daily operations of the accounting department, which includes tasks such as preparing monthly financial reports and analysis, overseeing treasury and cash management functions, maintaining internal controls, generating operational reports, managing the annual audit, and handling government remittances.Key finance objectives involve conducting accurate and timely analysis of monthly management accounts and implementing strong, well-documented financial controls across all operational areas.Manage the bi-weekly full cycle payroll process for 300+ employees, ensuring payroll records are updated within the system while striving for efficiency and maintaining data integrity.Key administration objectives include developing, maintaining, and continuously improving a policy and procedure manual (or "system") to be implemented and followed.Support the Controller and CFO by preparing operational and financial analyses, forecasts, key metrics reporting, dashboard reports, and assisting with the annual budget.Financial Reporting, Payroll, Audit Become a significant player on our Business Transformation team; leverage new tools to automate and implement machine-learning, recommend system upgrades and add-ons, and identify and implement business intelligence and artificial intelligence tools to reveal data insights into the businessMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsMust possess a Bachelor degree in Business and CPA accounting designationMinimum 3-5 years' previous work experienceAdvanced IT skills, proficient with MS Office applications

MACHINE SHOP SUPERVISORWe are seeking an experienced Machine Shop Supervisor that desires to be part of a growing company where they can impart their knowledge and experience daily in practical ways.In this position, you will work in a manufacturing facility to build grapples, clamshell buckets, and more that are used all over the world as a crucial link in the global supply chain on everything from loading grain in Ukraine to copper ore in Peru. You will supervise a crew of manual and CNC machinists as they produce the necessary components to assemble our product lines. ResponsibilitiesEnsuring all documentation is completed properly and in a timely mannerMaintaining an open line of communication and cooperation with other supervisors and operations managementMaintaining a high-quality standard of workEnsuring company procedure, regulations, & discipline are adhered to by all staffEnsuring the Health & Safety policy and working practices are adhered to by all staffEnsuring that good housekeeping is always maintainedCarrying out any other tasks as reasonably required by managementContinually upgrade safe workplace practicesDevelop practices to assure parts conform to all quality requirements without sacrificing overall operating efficiencyDrive key metrics into the organization such as scheduling employee tasks and job hoursActively participate in accountability meetingsEnsure that all machinery is maintained, repaired, and preventative maintenance schedules are adhered toEnsure that all stock material for upcoming jobs is ordered in a timely manner to not interrupt workflow QualificationsMinimum of 3 years of experience in supervisory role preferredExperience in a Machine Shop environment  in a supervisory is an assetStrong computer skills - proficient in Microsoft Word and ExcelGreat interpersonal communication skillsAbility to organize, develop, and utilize the resources available to achieve business objectivesEducation, experience, or a ability to learn basic CNC operation in order to track and improve productivity Excellent benefits package:Medical insuranceDental insuranceVision InsuranceHealth Savings Account w/ company contributionsBasic Life/AD&D Insurance (100% Company Paid)Voluntary Life/AD&D InsuranceVoluntary Accident insuranceVoluntary Cancer InsuranceVoluntary Critical Illness InsuranceVoluntary Hospital Indemnity InsuranceShort Term DisabilityLong Term Disability (100% Company Paid)401K w/ Company Matching (100% of first 3%, 50% of next 2% - 100% fully vested from Day 1 of participation)Profit-Sharing PlanPaid HolidaysVacationEmployee Referral OpportunitiesProtective Footwear Subsidy ProgramCompany UniformsCross training & advancement opportunitiesEmployee appreciation events Competitive pay based on experience and skill set

Operations SupervisorWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

Operations SupervisorWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.This position includes a competitive remuneration package commensurate with experience.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

Posting Title ADMN O 24R - Operations Supervisor Position Classification Administrative Officer R24 Union GEU Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range As of April 7, 2024 - $76,071.18 - $86,658.48 annually Close Date 4/21/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Education and Child Care Ministry Branch / Division Early Childhood Educator Registry Job Summary Take the next exciting step in your careerThe Early Childhood Educator Registry is the legislated authority responsible for the certification of Early Childhood Educators (ECE) and ECE Assistants, the recommended approval of post-secondary educational institutions offering early childhood education programs, and the investigation of complaints and practice concerns regarding ECEs, ECE Assistants and educational institutions.The role of the Operations Supervisor is to provide leadership and guidance to Early Childhood Educator (ECE) Registry staff responsible for Certification of ECEs and ECE Assistants by ensuring operational resources and service standards are managed to deliver service excellence based on the principles of administrative law and natural justice, and consistent, independent decision making.Job Requirements: Diplomain Early Childhood Education or a related field, OR An equivalent combination of education and experience may be considered Two (2) years of progressive and recent (within five (5) years) experience in each of the following: Supervising and leading staff including scheduling and performance management Interpreting and applying legislation, regulations, and policy in complex situations Interpreting and analyzing information to prepare data driven reports Providing recommendations to senior leadership Preference may be given to candidates with: Bachelor's degree or higher in Early Childhood Education Experience in any of the following: Working in a professional regulation and/or in a regulatory role responsible for the assessment of an individual's suitability (character and skill) to work with children Working with national and international transcript and credential evaluation Reviewing and implementing of post-secondary competency-based curriculum Supervising in a hybrid work environment Human resource management practices and techniques, labour relations, and application of collective agreements Preference may also be given to candidates with additional years of experience in any of the above experience requirements and/or preferences.For questions regarding this position, please contact [email protected]. About this Position: An eligibility list may be established to fill future temporary and permanent vacancies. Flexible work options are available, this position may be able to work from home a few days per week subject to an approved telework agreement. Victoria has two building locations, both with space to accommodate in-office work. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Administrative Services

WATERLOO | Urdu Operations Supervisor Position Summary: This position requires the applicant to be fluent in the Urdu language This on-site position is responsible for customer service in various languages and through various transaction types (e.g. inbound and outbound calls, chat, email, social media, etc.) or back-office work for end customers (B2C and/or B2B) that can include various service types e.g. pre-sales, post sales, billing and support, as per LOB (SOW) specifications. This position is responsible for supporting frontline (customer facing) associates by handling consult calls, escalations, team supervision and other related duties. Overall Responsibilities : Oversee and supervise a team of agents. Attend required training session for new information and training updates. Acquire and transfer to the team the knowledge of all tools and associated workflow processes Assist in developing and streamlining procedures Coach, motivate, reward, counsel and assist with disciplinary actions as necessary Provide quality service to both internal and external customers - on and off-line. Assist agents with customer interaction on situations requiring special handling - take customer calls. Ensure open flow of communication between agents, supervisors and management. Ensure uniform understanding and adherence to policies, procedures and company programs. Supervise and monitor agent attendance, performance and productivity Prepare and ensure accuracy of reports. Ensure agents are continuously kept abreast of operational changes. Conduct employee briefings and meetings. Assure service level standards are met. Monitor system performance and initiate actions to correct system problems. Conduct agent observation and provide feedback. Assist in the development and tracking of employee incentive programs. Ensure completion of departmental duties/task in the absence of subordinates/co-workers. Perform other duties as assigned. Job Requirements: Knowledge, Skills and Abilities: An assertive, well-organized self-starter with demonstrated sales experience Management experience in customer service (or sales or on-line retail where relevant) desirable A proactive thinker with the ability to anticipate and identify customer needs and decisively solve problems A detail-oriented professional with exceptional written and verbal communication skills Ability Redirect and coach for improvement, and gauge user ability and modify delivery accordingly Demonstrate professional customer service skills: solutions mindset, helping nature, passion for customer service Demonstrate behaviors that support high quality standards Recognize trends and escalate information as appropriate Problem solving skills; linear and troubleshooting Demonstrate a strong customer service orientation and take responsibility to follow up with customers to ensure needs and expectations are satisfied Proven track record of success to motive sales/service professionals and exceed performance metrics Present information effectively and persuasively across various communication channels Problem solving to gather and analyze information and uses it to develop effective solutions; challenge status quo. Tolerate stressful situations well Project a positive and professional image College/Associates Degree or Bachelor's Degree in related field (preferred) Requirements for Work from Home Employees: A separate room/office with a door that can be closed and locked during working hours is required. Guests, family members and others may not be present in the designated office area during working hours Work conditions of the employee's residence (office area) are appropriate and safe and must meet the occupational safety and health standards for work from home employees The designated office area should be reasonably soundproof so that you may work uninterrupted by noise Monitors must be able to be positioned in such a way as to not face ground-level windows Must have a hardwired high-speed home internet connection (DSL, Cable, Fiber) providing a minimum of 10 Mbps download and 2 Mbps upload speeds as verified by a speed test. A wireless connection is not permitted Designated office area must have a surge protected electrical outlet(s) Physical Demands & Work Environment: While performing the duties of this job the employee requires mobility, the ability to distinguish letters, numbers and symbols as well as hand/eye coordination. The employee regularly sits for long periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee regularly uses office equipment. Employee will regularly use a computer for extended periods of time. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All of the above job duties may be changed/modified/deleted at any time by the Company; any other job duties may be assigned as needed. Standard General Security Roles and Responsibilities Understand and adhere to policies, guidelines and procedures pertaining to ethics and compliance, and to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Acceptable Use Policy and Confidentiality Agreement. Protect company assets, systems, proprietary and confidential information in accordance with Majorel Confidentiality policy and Corporate Information Security Policies and Procedures. Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company's Incident Reporting Process. Process personal data, client data and employer business specific data in accordance with customer contracts, company guidelines and federal and state requirements.