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Technical Support Expert - FortiSOAR
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1
DevOps Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an enthusiastic and talented DevOps Engineer to join our DevOps team to work with developers and other operational specialists to automate and modernize our hybrid infrastructure. You will be involved with working in a wide variety of cloud and on premises computing technology in both the development and operational stages. Responsibilities: - Writing specifications and documentation - CI/CD management and automation - Work with automation services and platforms - Scripting and coding - System administration - Infrastructure management - Security, performance and availability assessment - Monitoring Experience and skills: - Over 3 years of profession experience as developer / system administrator / DevOps engineer - TCP/IP networking, firewalls, switching, and packet sniffers - Unix/Linux, Windows platform system installations, configurations, and troubleshooting - Open-source automation tools (Git, Chef, Puppet, Jenkins, Ansible, Docker, Terraform) - Cloud services (Amazon AWS, Google Cloud Platform, IBM Cloud, Microsoft Azure, Oracle Cloud Infrastructure) - Strong Virtualization experience (VMware, KVM) - Programming languages (PHP, Javascript) - Scripting languages (Bash, Powershell, Python, GO) - SQL or NoSQL databases Personal attributes: - Strong communication and leadership skills - Ability to deliver against several initiatives simultaneously - Ability to work as an individual or as part of a cross-functional team - Excellent language skills in English - oral and written Educational Requirements: - A degree or technical diploma in Computer Science, Engineering or demonstrable industry experience - Certifications in networking (NSE/CCIE/CCNP/CCSP), cloud platforms and or other relevant certifications would be highly desirable # LI-MIMI
Operational Technologies Sales Engineer
Fortinet, Montreal, QC
DescriptionJob Duties • Conduct technical meetings with customers and resellers to highlight Fortinet Operational Technologies and Critical Infrastructure Security Solutions • Provide pre-sales technical support to Fortinet Pre-Sales Engineers, Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered (Latin America and the Caribbean). • Travel within the assigned territory (Latin America and the Caribbean) to ensure all Fortinet Pre-Sales Engineers, distributors, partners and customers, get the appropriate level of attention and care, according to the importance of the accounts. • Coordinate and run demo labs or proof-of-concepts in order to shorten the sales cycle and effectively highlight Fortinet OT advantages over competitors. • Create/Modify/Translate competitive documentation that can show in a convincing way, why Fortinet to integration of Fortinet' solutions for Operational Technology and Critical Infrastructure Security Solutions have a superior technology versus competitors, highlighting benefits to customers. • Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step. • Provide assistance on support cases, when customer relevance or project importance demands so. • Assist Fortinet Pre-Sales engineers and Fortinet resellers to perform technical design of Operational Technology and Critical Infrastructure Security Solutions for customers. Recommend the best technical solution for a given scenario, in order to provide high quality products and services to Fortinet customers. • Review product reference architecture and functional specification, design and execute test plan to ensure field success of a real-world deployed solution. • Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet's OTCIS solutions, to Fortinet Pre-Sales engineers, partners, resellers, and distributor base. • Create technical documents and/or presentations that can help the partner base to perform better/quicker/more impressive demonstrations, to effectively show Fortinet's Operational Technology and Critical Infrastructure Security Solutions • Create/Modify/translate presentations as needed to effectively deliver Fortinet's message to any type of audience. • Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events. • Work with Corporate and Field Marketing teams, to help understand specific market needs to drive the appropriate activities that can impact positively market's perception towards Fortinet. • Participate and be part of the feedback process to Research and Development, on information that flows from customers, partners, and distributors, regarding potential improvements in Fortinet product line. • Be part of the internal engineering communities (Tech Teams, mailing lists, Partner Forums) and assist others within or outside the region, to make Fortinet more successful as a company. • Take internal or external trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers. Job Experience / Abilities Required: • Deep technical knowledge on computer networks and Internet security. • Conversant with Operational Technology, Information Technology, L1 to L7 networking, applications, and solutions • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • At least 5 years of experience in pre-sales for a network infrastructure or security company. • Must have a strong working knowledge of CIP and their impact on IT, OT, SCADA systems. • Experience in the Utility industry is a plus • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • Wireless domain experience - RF propagation, 802.11 protocol and security required is a plus • Endpoint and Network Access Control experience is a plus • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering presales activities, including: Sales meetings, Proof-of-concepts, technical trainings, product sizing, solution design, assisting on creating sales proposals (with salespersons) and answering RFPs / public bids. • Previous experience (at least one year) working with End Users on the assigned territory (Latin America and the Caribbean). • Bilingual: Strong oral and written communication skills, both in Spanish/Portuguese and English. Exceptional ability to clearly articulate messages in English and Spanish/Portuguese. • Oral and written communications in a third language Portuguese/Spanish is a plus. • Strong analytical skills oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or management level (up to C-level). • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to work and take quick decisions under pressure. • Availability to travel up to 50% of the time. • Availability to travel on short notice. • An independent information/network/computer security certification from CWNP, SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus. • Experience in Consulting Services for Industries is a plus • Demonstrated experience working on distributed teams is a plus. • Previous experience working with channels and/or with an assigned quota is a plus. Other Job Requirements : Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a university recognized by the local Education System and/or Education Authority. #LI-KJ1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Technical Account Manager
Fortinet, Ottawa, ON
DescriptionThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet's products and solutions. Job Duties and Responsibilities • Technical support through Forticare Platform • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer network information • Recommend actions based on analysis • Installation and configuration assistance using service points • Reproduction of customer environments on lab equipment • Follow up technical cases and manage the right expectation until the closure of the cases • Conduct weekly status conference calls with customers to report status of open issues WSR. • Conduct Quarterly Service Report (QSR). • Work closely and provide direct technical email and phone support to our customers in the AMERICAS Region. • Develop best practice deployment and troubleshooting methodology documentation. • Analysis of support request, completion of requests for information and documentation. • Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Qualifications (Education, Experience, and Certifications) • Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. • Must be a citizen, or be legal resident and have a valid working visa for the hiring country. • Must currently live in hiring country and close enough to attend office meetings. • At least 3 years of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • Experience designing and/or operating/maintaining Wireless networking in a secure way. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering postsales activities, including technical meetings, Proof-of concepts, Technical trainings, product sizing, solution design, assisting and professional services. • An independent information/network/computer security certification from SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus Knowledge, Skills and Abilities • Strong oral and written communication skills in English, Spanish is a plus. • In-depth technical knowledge on computer networks and Internet security • Clear understanding of the engineering role within the technology-sales process. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • Strong analytical skills, oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to speak Portuguese is a plus. • Demonstrated experience working on distributed teams is a plus. • Deep understanding of Database solutions and Database security systems is a plus. • Deep understanding of VoIP solutions and VoIP security systems is a plus. Working Conditions, Mental and Physical Demands • Travel requirements around 30% of the time. • Work in an office environment or remote work • Long periods of talking on the telephone • Ability to work after hours • No restrains to travel to USA, Mexico, Caribbean and South America. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #GD #LI-MG1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
System Engineer For Access Technologies
Fortinet, Toronto, ON
Description Job Duties : • Conduct technical meetings with customers and resellers to highlight Fortinet Access Technologies and solutions (Access Points, Controllers, Switches, Network Access Control and End Point applications). • Provide pre-sales technical support to Fortinet Pre-Sales Engineers, Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered (Canada). • Travel within the assigned territory (Canada) to ensure all Fortinet Pre-Sales Engineers, distributors, partners and customers, get the appropriate level of attention and care, according to the importance of the accounts. • Coordinate and run demo labs or proof-of-concepts required by Fortinet Pre-Sales Engineers, in order to shorten the sales cycle and effectively highlight Fortinet advantages over competitors. • Create/Modify/Translate competitive documentation that can show in a convincing way, why Fortinet has a superior technology and product portfolio versus competitors, highlighting benefits to customers. • Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step. • Provide assistance on Site-Surveys and post-sales support cases, when customer relevance or project importance demands so. • Assist Fortinet Pre-Sales engineers and Fortinet resellers to perform technical design of security access solutions for customers. Recommend the best technical solution for a given scenario, in order to provide high quality products and services to Fortinet customers. • Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet's solutions, to Fortinet Pre-Sales engineers, partners, resellers and distributor base. • Create technical documents and/or presentations that can help the partner base to perform better/quicker/more impressive demonstrations, to effectively show Fortinet's Wireless Technologies products strengths. • Create/Modify/translate presentations as needed to effectively deliver Fortinet's message to any type of audience. • Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events. • Work with Corporate and Field Marketing teams, to help understand specific market needs in order to drive the appropriate activities that can impact positively market's perception towards Fortinet. • Participate and be part of the feedback process to Research and Development, on information that flows from customers, partners and distributors, regarding potential improvements in Fortinet product line. • Be part of the internal engineering communities (Tech Teams, mailing lists, Partner Forums) and assist others within or outside the region, in order to make Fortinet more successful as a company. • Take internal or external trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers. Job Experience / Abilities Required: • Deep technical knowledge on computer networks and Internet security. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • At least 5 years of experience in pre-sales for a network infrastructure, WLAN company. • Wireless domain experience - RF propagation, 802.11 protocol and security required. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering presales activities, including: Sales meetings, Proof-of-concepts, Technical trainings, product sizing, solution design, assisting on creating sales proposals (with sales persons) and answering RFPs / public bids. • Previous experience (at least one year) working with End Users on the assigned territory ( Canada ). • Oral and written communications in French/Spanish is a plus. • Strong analytical skills oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or management level (up to C-level). • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to work and take quick decisions under pressure. • Availability to travel up to 50% of the time. • Availability to travel on short notice. • An independent information/network/computer security certification from CWNP, SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus. • Demonstrated experience working on distributed teams is a plus. • Previous experience working with channels and/or with an assigned quota, a plus. Other Job Requirements : Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. Must be a citizen or be legal resident and have a valid working visa for Canada Must currently live in Toronto or Ottawa. Organizational Direct Reports: None. Reports to: Leandro Werder. Director, Sales Engineering - Secure Access Technologies - Canada, LATAM and Caribbean #LI-KJ1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Sr. Systems Administrator (Network) to support, maintain, upgrade and patch of F5 Big-IP solutions - Government Client
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior Systems Administrator to provide support for the GCMS/eServices Portfolio. System Administrator (Network Manager) - Responsibilities include but are not limited to: Monitor performance of F5 devices, including the performance of the load balanced server pools and its members; Provide administration and support of F5 Big-IP LTM Objects; Create and configure new Virtual Servers and server pools; Execute analysis, design, development and support of F5 Big-IP iRules; Apply problem solving skills to troubleshoot and resolve technical problems on F5 Big-IP solutions; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Monitor exception logs using various tools; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Troubleshoot and fix environmental issues reported against Non-Production and Production environments; Analyze system performance and errors and recommend improvements; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents Apply
Sr. Systems Administrator (Integration) to install, configure, monitor, upgrade and maintain of Microsoft IIS Web Servers - Government Client.
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Systems Administrator to provide support for the GCMS/eServices Portfolio. System Administrator (Integration) - Responsibilities include but are not limited to: Monitor exception logs from integration application servers such as IIS, MS Biztalk,WebLogic, WebSphere MQ; Migrate application code and packages to application servers; Troubleshoot and fix environmental issues reported against Non-Production and Production environment Application servers; Analyze system performance and errors from application servers and recommend improvements; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Install, monitor, upgrade and maintain software; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Apply problem solving skills to troubleshoot and resolve technical problems; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents; Apply
Sr. Systems Administrator (Java) to install, monitor, upgrade, patch and maintain of Linux or Unix servers in an Enterprise environment - Government Client
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior Systems Administrator to provide support for GCMS/eServices Portfolio. System Administrator (Java) - Responsibilities include but are not limited to: Monitor exception logs on Apache Web Servers running on Linux; Monitor exception logs on Tomcat application servers running MS Windows; Troubleshoot and fix environmental issues reported against Non-Production and Production environments for Web Applications hosted on Apache web servers and Tomcat application servers; Analyze system performance and errors and recommend improvements for Java solutions hosted on Apache web servers running on Linux and Tomcat application servers running on MS Windows; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Install, monitor, upgrade and maintain software; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Apply problem solving skills to troubleshoot and resolve technical problems; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents; Apply
Intermediate Red Hat Linux Server Administrators (10+ years) to support the Server & Virtualization Development Operations Unit by leading technical in
S.i. Systems, Ottawa, ON
Our Public Sector Client requires two Intermediate Red Hat Linux Server Administrators (10+ years) to support the Server & Virtualization Development Operations Unit by leading technical initiatives and ensuring the operational systems are properly maintained and supported. Responsibilities to include: Perform Red Hat Enterprise Linux operating system installation / integration, technical problem analysis, and problem resolution in a Linux/Unix environment. Provide ongoing support of Red Hat Enterprise Linux in a mixed virtual and physical environment. Perform operating system patching using Red Hat repositories and/or Red Hat Satellite. Perform deployments of, and provide support for Red Hat Enterprise Linux backup solutions. Review and provide recommendations and guidance on monitoring best practices as it relates to Red Hat Enterprise Linux. Provide skills transfer / training to Service employees in all aspects of maintaining Red Hat Enterprise Linux. Assist in recommending detailed project plans covering objectives, activities, resource requirements, risks and time frames by discussing operational and technical requirements with clients and other areas of the organization if need be. Must Haves: 4+ years within the last 8 years installing, upgrading, configuring, troubleshooting and administering Red Hat Linux Server 6 or higher 5+ years in a VMWare ESXi/vSphere environment 6 and higher upgrading VMware Tools, deploying Virtual Machines, and creating Virtual Machine templates Nice to Haves: 2+ years experience installing, configuring and administering Red Hat Satellite 2+ yeats experience working with scripting languages (BASH and/or Python and/or PowerShell and/or PowerCLI) Current Linux and/or VMware certification Bilingualism is an asset (French and English) Apply
Senior Database Administrator to support the modernization projects as well as the maintenance of its legacy systems in the public sector.
S.i. Systems, Ottawa, ON
Our public sector client requires an Enhanced Reliability Cleared Senior Database Administrator to support the modernization projects as well as the maintenance of its legacy systems in the public sector. Responsibilities: a. Develop, customize and implement data conversion procedures which extract, transform and load data from source systems to a data warehouse. b. Generate new databases with the client. c. Maintain data dictionaries. d. Develop and implement procedures that will ensure the accuracy, completeness, and timeliness of data stored in the database. e. Develop and implement security procedures for the database, including access and user account management. f. Advise programmers, analysts, and users about the efficient use of data. g. Maintain configuration control of the database. h. Perform and/or coordinate updates to the database design. i. Control and coordinate changes to the database, including the deletion of records, changes to the existing records, additions to the database. j. Develop and coordinate back-up, disaster recovery and virus protection procedures. k. Monitor system performance and identify problems that arise. l. Perform problem investigation and resolution, and provide support for applications and developers. m. Report on metrics regarding usage and performance. Must Have: Experience controlling and coordinating changes to RDBMS databases Experience working within an RDBMS database on a UNIX/Linux environment developing release packages Experience developing and maintaining Extract Transform Load (ETL) scripts. Experience identifying, investigating and resolving problems with data retrieval and design Nice to Have: Apply
Senior, Secret Cleared Storage and Backup Systems Administrator
S.i. Systems, Ottawa, ON
Our Valued Public Sector client is in need of a Senior, Secret Cleared Storage and Backup Systems Administrator (10+ years) to work alongside technical analysts and advisors to execute operational projects and ensure IT solutions are deployed and documented expediently. The Storage and Backup Operations Group within Shared Services Canada is responsible for refreshing storage and backup IT infrastructure for various clients. Tasks Include: Deploy, configure and migrate solutions based on high-level instruction Assist support analyst in collecting information and applying changes to configurations in Commvault, SAN NAV, Ops Center, On-Command ect. Creating reference documentation for IT equipment Collect information in support of reports and dashboards Must Have: 10 years experience with technology including Aix, Solaris, Linux, Unix, Windows, VMWARE, Mainframe 10 years experience with technology including HNAS, EMC Isilon/Powerstore, EMC Unity, Netapp, Windows File Server 10 years experience with technology including Netbackuo, TSM, Commvault, Networker, PowerProtect Data Manager 10 years experience creating documentation and mentoring and training staff Secret Clearance Valid Driver's Permit Nice to Have: Experience working with file sharing appliance with over 500TB of data Experience with technology including EMC Unisphere for VNX or VMAX Experience with Asynchronous and Synchronous data replication using technology including Symmetrix Remote Data Facility, Hitachi Online Remote Copy Manager , Hitachi Universal Replicator, IBM Global Mirror, IBM Metro Mirror, IBM FlashCopy Apply
Intermediate/Senior ERP Technical Analyst (BASIS) to perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solut
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of an Intermediate and Senior ERP Technical Analyst (BASIS) to perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solution Manager Monitoring and alerting configuration. Responsibilities could include but are not limited to: Comprehensive understanding of the technical capabilities offered by ERP facilities; Develop or assist with business and functional requirements, project scope, estimates of effort and duration; Translate functional and business requirements into technical requirements; Develop and/or manage technical aspects of application software, user interfaces, and third-party components; Conduct, assist with, an/or manage unit and system tests; Establish technical standards for the technical framework; Install, configure and support SAP Portal in a UNIX/Oracle environment; Perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solution Manager Monitoring and alerting configuration; Install, upgrade, configure, monitor and tune the SAP Portal or with the SAP web dispatcher; Configure, connect and integrate SAP ECC, BW, Fiori or Portal systems; Perform refreshes of BW and ECC systems and reconnect them to other satellite systems such as Portal, BOBJ, SAP Content Server, and FIORI; Install, upgrade, configure, monitor and tune the backend systems SAP ECC and the following: BW, Fiori or Portal systems in the following areas with the SAP web dispatcher; Plan, size, and document SAP system installations, upgrades, and refreshes; Install, configure and support SAP S/4 HANA; Configure and connect to Cloud services and between Cloud and ground connections; Monitor, maintain and implement technical system security protocols; and Monitor, maintain and implement security patches and security fixes. Must Haves for Intermediate: Minimum of 2 years of experience in installing, configuring and managing Solution Manager 7.2 on SAP HANA. Minimum of 5 years of hands-on experience, (within the past eight 8) years, as an SAP Basis Administrator. Has experience in SAP Netweaver AS ABAP in all of the following areas: Installing, Upgrading, Configuring, Monitoring; and Tuning Must provide 2 Client Project references. The two projects provided must Be from 2 different projects; Have been completed in the past 5 years; Be for Basis/Netweaver administration experience in a UNIX/Oracle environment including SAP Solution Manager Monitoring and Alerting configuration and performing enhancement pack upgrades; and Be a reference from the client organization and not a contracted consultant. Must Haves for Senior: Minimum of 3 years of experience in installing, configuring and managing Solution Manager 7.2 on SAP HANA. Minimum of 5 years of hands-on Basis/Netweaver experience in a UNIX/HANA environment within the past eight (8) years in ECC and any three (3) of the following: BW; Fiori/Gateway; Content Server; and SAP Business Objects Has experience in SAP Netweaver AS JAVA in all of the following areas: Installing, Upgrading, Configuring, Monitoring; Tuning Must provide 2 Client Project References. These projects must: Be from 2 different projects; Have been completed in the past 5 years; Be for integrating SAP Business Objects (BOBJ) tools, SAP Portal, Fiori/Gateway, BW, ECC instances including SSL certificates; and Be a reference from the client organization and not a contracted consultant. Apply
Int SharePoint Systems Administrator to design, implement, and customize SharePoint-based solutions
S.i. Systems, Ottawa, ON
Our valued client is looking for an Int SharePoint Systems Administrator to design, implement, and customize SharePoint-based solutions!initial 6 month contract, hybrid in Ottawa (2 days a week onsite) Responsibilities:Design, implement, and customize SharePoint-based solutions for Collaboration, Content Management, and Workflows in both SharePoint on-premise and SharePoint Online environments.Develop appropriate workflow strategies based on organizational requirements and design Out of box (OOB) and custom form solutions.Design, develop, document, and maintain Power Apps and other solutions in the Microsoft 365 online platform.Assist with migrating from SharePoint on-premise to SharePoint Online, including migrating SharePoint Designer workflows to Power Automate flows and InfoPath forms to PowerApps SharePoint forms.Provide end-user training and support for SharePoint on-premise, SharePoint Online, and Power Platform solutions.Collaborate with project teams and clients to develop and maintain SharePoint-related infrastructure.Analyze, document, and escalate critical issues to appropriate support groups, resolving technical support issues via telephone, MS Teams and on-site as neededMonitor the SharePoint infrastructure, including servers, databases, and services. Ensure regular backups are done and create/implement disaster recovery procedures.Apply patches, updates, and security fixes to the SharePoint environment, following SharePoint governance policies and best practices.Manage user permissions, access controls, and security settings within SharePoint.Troubleshoot and resolve issues related to SSL certs, SP Log files, IIS Server bindings, App Pools, etc., using PowerShell scripting when necessary.Create PowerShell scripts to resolve issues and generate ad hoc reports.Lead the design, configuration, and testing of SharePoint Online custom web components, document libraries, enterprise lists, and site collections.Act as a subject matter expert for SharePoint Online solutions, collaborating with business stakeholders to understand requirements and provide innovative solutions.Provide support and troubleshooting services for SharePoint and related Office 365 software products.Identify and recommend best practices to comply with accessibility standards in designing and using SharePoint Online.Collaborate with IT teams to integrate SharePoint with other systems and applications. Must Have Skills:3+ years of technical experience working with SharePoint Online & Office 365 as a SharePoint Administrator2+ years of experience with the Power Platform, including Power Apps and Power Automate.Experience in gathering user requirements and ensuring that those requirements are met within a SharePoint sitesProficient in .NET Web Services, TSQL, and/or C# programming languages.Creating forms and production processes and developing solutions linking various Microsoft 365 services.Nice to Have Skills:Scripting experience (VB, C#, PowerShell) Experience with the integration of Power Platform and Office 365 Familiarity with Office 365 and SharePoint Migration Tool Apply
AWS Linux Systems Administrator
Fed IT, Montreal, QC
Are you looking for a new professional challenge? Linux system administration no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment firm in Canada. My job ? Create meaningful professional meetings every day! Today, I am recruiting for one of my great clients located in downtown Montreal, a Linux and AWS certified systems administrator.Aujourd'hui, je recrute pour un de mes beaux clients situé au centre-ville de Montréal, un administrateur systèmes Linux et certifié AWS.* Problem processing and analysis (2nd and 3rd level) * Maintaining the hardware and software necessary for the operation of the applications (hardware and software), as well as the internal/shared infrastructure * Technological monitoring of dedicated architectures. * Network and system architecture recommendations * Advice and proposals for optimizing hosted infrastructures in terms of costs, availability and security. * Participation in pre-sales phases with the sales team (Contact and customer or prospect meeting) * Server reinstallation and/or migration * Installation of servers and software platforms* OS: UNIX/Linux (CentOs, Debian, RedHat) * Web server: Apache, NGINX * DBMS: MySQL PostgreSQL, Oracle * Software: Varnish, tomcat, memcached, php-fpm, Redis, postfix * Language: PHP, python * AWS Certification * Technical English required.
Senior Systems Administrator to provide administration and production support within a Solaris 11 & RHEL 8/9 environment for a crown corporation client
S.i. Systems, Edmonton, AB
Our valued crown corporation client is seeking a Senior Linux Systems Administrator to provide administration and production support within a Solaris 11 & RHEL 8/9 environment!Initial 1-year contract with strong possibility of extension to a total term of 3 years. Hybrid (2 days/week) in downtown Calgary, AB. The selected candidate must work in EST hours, with days starting as early as 6am MST, and will also be part of an on-call rotation requiring work during non-standard business hours once every 7 weeks. As the successful candidate you will provide administration and production support within a Solaris 11 and RHEL 8/9 environment. Responsibilities:Support an enterprise Redhat Linux 8, 9 and Solaris 11 environmentPerform Operating System administration, maintenance, patching and hardening practicesAssist with the planning and execution of server installations, configuration, and tuning of Linux using Satellite and Ansible (Ansible Automation Platform)Assist with the development of ansible playbooks to automate every day administrative tasks. Provide support using Ansible with Satellite to automate configuration of RHEL subsystems. Assist with the development of Standard Operating Procedures (SOPs) and documentation (build books, operational guides, etc.)Plan and execute patch management using best practicesContribute to OS patching and remediation practices and cyclesProvide production support (including on-call rotation as required)Must-have Skills:5+ years’ experience as a Systems Administrator supporting a RedHat Enterprise Linux (RHEL) 7/8/9 environment using Red Hat Satellite 5+ years' experience supporting a Solaris 11 environmentDemonstrated experience with Ansible Tower / AutomationExperience with Unix systems administration, hardware support, and build automation (Scripting, Packaging, OpsCenter)Nice-to-have Skills: Red Hat Certified Specialist in Ansible Network Automation, and/or Red Hat Certified Engineer (RHCE)Redhat OpenSCAPExperience migrating workloads to Azure public cloud and supporting themKnowledge of containerized environments (Docker, OpenShift, etc.) Apply
Senior Linux Systems Administrator to migrate authentication infrastructure to Active Directory / Azure AD for a professional services client
S.i. Systems, Montreal, QC
Our valued professional services client is looking for a Senior Linux Systems Administrator to migrate authentication infrastructure to Active Directory / Azure ADInitial 1-year contract with strong possibility of extension. On-site work required in Montreal, QC. 7.5 hours per day, Monday to Friday. ResponsibilitiesCurrent State: The client (a multinational investment bank and financial services company) is currently using a single firmwide Kerberos realm for Redhat Linux and Solaris systems using heavily customized MIT 1.10 KDCs. A custom ecosystem for credential management is built around this. Target State: The client is looking to modernize the infrastructure, moving away from dependence on a complex custom toolset and MIT Kerberos and towards the use of Microsoft Active Directory, replacing existing tooling with vendor-supplied utilities where possible and where custom coding is still required, prioritizing simplicity and maintainability.Work within the existing engineering teams to assist with the following functions:Analysis of realm-specific dependencies in existing toolingSoftware engineering to port a subset of existing utilities to the proposed authentication environmentEngineering of new utilities to provide functionality our internal customers expect in the context of a novel authentication environmentEngaging with other teams to integrate solutions into the existing environmentTroubleshooting, testing and performance evaluationMust-Have Skills5+ years’ experience as an Systems Administrator or equivalent role.Demonstrated hands-on configuration and experience in Unix/Linux (e.g. Ubuntu, Solaris, RHEL) and Windows server environments.Demonstrated experience working with Active Directory & Azure Active DirectoryDemonstrated experience working with LDAP or Kerberos Apply
Senior Unix Systems Administrator to provide administration and production support within a Solaris 11 environment for a crown corporation client
S.i. Systems, Toronto, ON
Our valued crown corporation client is seeking a Senior Unix Systems Administrator to provide administration and production support within a Solaris 11 environment!Initial 1-year contract with strong possibility of extension to a total term of 3 years. 100% remote. The selected candidate must work in EST hours, with some days starting as early as 7am EST. The successful candidate will also be part of an on-call rotation requiring work during non-standard business hours once every 7 weeks. As the successful candidate you will provide administration and production support within a Solaris 11 environment. Responsibilities:Assist with operational support for the Solaris 11 environmentContribute to Solaris OS patching and remediation practices and cyclesAssist with planning and execution Solaris patch management using best practicesAssist with execution and planning of installation, configuration and tuning of Solaris servers using OVM.Provide input to and/or developing necessary documentation (build books, operation guides)Must-have Skills:8+ years’ experience as a Systems Administrator supporting a supporting a Solaris 11 environmentDemonstrated experience with Ansible Tower / AutomationExperience with Unix systems administration, hardware support, and build automation (Scripting, Packaging, OpsCenter)Nice-to-have Skills: Red Hat Certified Specialist in Ansible Network Automation, and/or Red Hat Certified Engineer (RHCE)Redhat OpenSCAPDemonstrated experience supporting a RedHat Enterprise Linux (RHEL) 7/8/9 environment using Red Hat SatelliteKnowledge of containerized environments (Docker, OpenShift, etc.) Apply
Senior System Administrator to preform installations, upgrading, and maintenance of software and hardware within a classified environment.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is seeking a Senior System Administrator to preform installations, upgrading, and maintenance of software and hardware within a classified environment. Project Description: This project is to support the overall maintenance, life cycling, consistency, and alignment of a DND information systems network to align with Canada’s Defence Policy. Must Haves: System Administrator (15+ years) Installing, monitoring, upgrading and maintenance of hardware and software (15+ years) System backup and recovery (15+ years) Responsibilities: Must perform advanced configuration support to complex server-based systems maintaining and supporting the integrity of the operating system environment and various computer systems: Install, monitor, upgrade and maintain operating systems; Install, monitor, upgrade and maintain hardware and software; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Apply problem solving skills to troubleshoot and resolve technical problems; Ensure timely and reliable system administration procedures, such as backup and/or recovery; and Analyze system performance and recommend improvements. Apply
Intermediate Database Administrator (SQL, DB2) to support the in house Anonymization and Subsetting practice within the Cloud Data Services team - 90561
S.i. Systems, Vancouver, BC
S.i. Systems enterprise public sector client is looking for an Intermediate Database Administrator (SQL, DB2) to support the in house Anonymization and Subsetting practice within the Cloud Data Services team - 90561 Initially 9 months contract and possibility for extension. Hybrid - Vancouver, BCMUST HAVE:Minimum of 6 years of experience working with Relational Database management systems implementing and managing DB2 and SQL Server within Agile environment Experience in DBMS architecture5+ years’ experience working in DB2 LUW (Linux, Unix, Windows)Experience in data modeling and database design multi-tiered application architectures system architecture (e.g., Linux, Unix, Windows) optimal methods of manipulating required data object oriented programming and script writingKnowledge of data replication techniques and processes, and cloud computing platforms (e.g., SaaS, IaaS or PaaS)Degree in Computer Science or STEM (Science, Technology, Engineering, Math)Nice to Have:IBM DB2 and Microsoft SQL Server certifications Responsibilities:Provide specialized knowledge on:Anonymization processesBaseline processesSpecific case anonymization processesDesign or execution questionsBlob extract processesCollaborate with other team members working on Anonymization and SubsettingClearly document and convey, both verbally and in writing, a variety of technical information to technical and non-technical persons listen, clarify and comprehend information Maintain personal and team effectiveness by adapting and adjusting to changes and difficult situations, and implement an appropriate solution using judgement and resourcefulness in sometimes difficult circumstancesPerform work using the team's Kanban board Apply
Systems Administrator - MQ-28 Integration Lab (MIL)
Boeing, Brisbane, Any, Australia
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Location:BrisbaneCategory:Engineering / TechnicalPosition Type:PermanentJob Reference:BOE/1789144 No File AttachedShare This:The Opportunity -The Boeing MQ-28 Ghost Bat is a globally-significant program that will deliver a disruptive advantage to support Defence operational capabilities. As we continue to accelerate the development program, and expand the aircraft flight envelope through the test program, we are seeking the very best talent from a diverse range of backgrounds to help grow and contribute to our innovative team.Boeing Defence Australia (BDA) are looking for a Systems Administrator - MQ-28 Integration Lab (MIL). The Systems Administrator will be responsible for the installation, configuration, maintenance, and troubleshooting MQ-28 Integration Lab ICT and network infrastructure. This role requires a strong understanding of network protocols, security measures, and system administration best practices. The ideal candidate will have excellent problem-solving skills, attention to detail, and the ability to work independently as well as collaboratively with cross-functional teams. In addition to this primary role you will have opportunities to support the Ground Control System at Amberley and other operating locations.This role is based in Brisbane with opportunities to support operations at Amberley and elsewhere.As a MIL Systems Administrator within BDA, you will have the following responsibilities:Install, configure, and maintain network hardware and software components, including routers, switches and firewalls.Monitor network performance, troubleshoot issues, and implement necessary solutions to ensure optimal network availability and performance.Perform regular network security assessments and implement appropriate measures to protect against unauthorised access, data breaches, and other security threats.Collaborate with cross-functional teams to design and implement network infrastructure upgrades and expansions.Manage network user accounts, permissions, and access rights, ensuring compliance with organisational policies and industry best practices.Conduct regular backups of network data and develop disaster recovery plans to minimise downtime in the event of system failures or disasters.Stay up-to-date with emerging technologies, industry trends, and best practices in network administration, and make recommendations for continuous improvement.Provide technical support and guidance to end-users, troubleshooting network-related issues and resolving them in a timely manner.Document network configurations, procedures, and troubleshooting steps to maintain an up-to-date knowledge base for the team.Conduct short term deployments to Amberley and other operational sites to provide support the MQ-28 Ground Control System and Simulators.About youTo be successful in this role you will have:You must hold a minimum NV1 clearance to be considered for the role.Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience as a System Administrator or a similar role.Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, VPN, and VLAN.Experience with network monitoring and troubleshooting tools.Familiarity with network security measures, including firewalls, intrusion detection systems, and access control lists.Proficiency in configuring and managing network devices, such as routers, switches, and wireless access points.Solid understanding of network infrastructure design principles and best practices.Excellent problem-solving and analytical skills, with the ability to identify and resolve network-related issues efficiently.Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and provide technical support to end-users.Relevant certifications, such as Cisco Certified Network Associate (CCNA) or Certified Information Systems Security Professional (CISSP), are a plus.Applicants must be Australian Citizens to meet Defence security requirements.What's on offer?Boeing values the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.Other benefits:Work on cutting edge projects with opportunities to work across platforms.Attractive remuneration and annual bonus.Formal mentoring and training as well as on the job learning.Formal reward and recognition program.Access discounts for health insurance, travel and accommodation.Paid study leave, paid parental leave and Defence leave.Salary packaging options available.Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program.Social and community groups.BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts.We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/23/2024 03:57 PM