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Communications Specialist
Alberta Real Estate Foundation, Calgary, Alberta
ABOUT THE ALBERTA REAL ESTATE FOUNDATIONThe Alberta Real Estate Foundation (AREF) invests in real estate policy, research, practices, and education that strengthen the real estate industry and Alberta’s communities. Under the Real Estate Act, whenever a consumer deposits money in trust through a real estate broker, property manager, or commercial broker, the interest that is earned on the deposit is accumulated and forwarded to AREF for reinvestment into the real estate industry and Alberta’s communities. To date, the Foundation has invested over $23 million in grants to 650 initiatives across Alberta, including flowing out nearly $2M in 2020. As Alberta experiences times of economic challenge, the Foundation’s Board has doubled the granting program in 2021 to further to play a vital role in recovery.THE POSITIONWe are seeking a Communications Specialist (18 month term, with potential of renewal) who is inspired by our mission, demonstrates a high level of motivation, is willing to accept new challenges, and embraces the opportunity to be both strategic and tactical, with a well-rounded communication skillset. The Communications Specialist is accountable for the development and execution of communications strategies for the organization and its stakeholders to build awareness of, and engagement with, the Foundation.RESPONSIBILITIESImplementing communications plans and activities for the organization and its stakeholdersMaintaining Alberta Real Estate Foundation’s integrity, branding, messaging, and missionWriting and editing a variety of communications materials  Maintaining and updating the website Articulating and communicating key messages about the organization Media relations including coordinating news releases and news conferences Developing our online and social media presence to support brand awareness and stakeholder needsCompiling and maintaining communications-related analytics to support ongoing analysis and improvements QUALIFICATIONSA communications degree or equivalencyA proven ability to create and implement an annual strategic communications plan, including developing and monitoring the annual communications and related budget for Board approvalA track record of building targeted communications to effectively reach various stakeholdersAn understanding of the Real Estate industry and its communitiesAbility to work well as part of a small, interdependent teamAbility to operate at both a strategic and tactical level across communication mediums SKILLS AND COMPETENCIESProven proactive planning, organizing and prioritizing skills and experience blended with ingenuity and creativity in a hands-on environmentDemonstrated strategic communication skills, preferably in the grant making or not-for-profit sectorExemplary internal and external oral and written communication skills with the ability to use knowledge, intuition and sensitivity when dealing with a broad cross-section of stakeholder groupsProficient in Microsoft Office 360, and WordPress or other content management systems Understanding of digital and social media tools, trends, channel use and their business application Understanding of website design, information architecture and website optimizationFamiliarity with databases, like Salesforce or Apply Knowledge of Adobe Creative Suite is an asset COMPENSATION The Alberta Real Estate Foundation offers a competitive compensation package. Compensation will be commensurate with qualifications and experience.APPLICATIONS Applicants should submit a cover letter and resume, along with salary expectations to [email protected] with the Subject Line of: “Communications Specialist” by end of day on May 5, 2021.We thank all applicants for their interest, however only those applicants being interviewed will be contacted. No phone calls please. 
Restaurant Assistant Manager
Lulu Kitchen Ltd., Burnaby, BC, CA
Position: Restaurant Assistant ManagerSalary: $27.5 per hourWorking hours: 35 hours per weekWork location: 4660 Hastings Street, Burnaby, BC Canada V5C 2K5Lu Lu Kitchen Ltd., doing business as Lu Lu BBQ, is a restaurant that offers Chinese style cuisine. Indulge in the art of Chinese gastronomy as we specialize in mouthwatering Chinese-style BBQ cuisine. Our talented chefs have mastered the techniques and secret recipes that bring out the rich flavors and tantalizing aromas of our dishes. From succulent roasted meats to sizzling skewers, every bite will transport you to the vibrant streets of China. We take pride in offering a diverse menu that caters to every palate. Each dish is meticulously crafted using the finest ingredients, ensuring a delightful symphony of taste and texture.After the COVID-19 pandemic, the restaurant industry is gradually recovering, and our restaurant is experiencing an increasing number of customers. Therefore, we are in need of a Restaurant Assistant Manager to effectively handle restaurant operations. The Restaurant Assistant Manager will perform the following duties:• Assist the Owner/Restaurant Manager in maintaining operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.• Assist in the purchasing, storage, preparation, handling and additionally serving of all food beverage products to customers• Act as a support system for all areas of the restaurant• Assist in planning restaurant budget and generating financial reports• Ensure health and safety regulations are strictly followed by staff• Attend weekly meetings with the Owner/Restaurant Manager to review sales activities and suggest ways of increasing revenue and increasing customer service• Maintain spotlessly clean, a safe restaurant at all times• Monitor inventory and ensure that all food supplies and other restaurant essentials are adequately stocked.• Participate in marketing plans and implementation.• Act with integrity, honesty, and knowledge that promote the culture and values of our restaurant.• Perform other essential duties as required, including assisting in all banquet arrangements and events and relieving staff in case of emergencies.Preferred Qualifications• High School graduation• At least three years of working experience in a restaurant management position• Knowledge of Chinese cuisine is a plus• Excellent leader with communication and interpersonal skills• Innovative, trustworthy, and impartial.• Ability to work evenings, weekends, and holidays.• Ability to motivate employees to work as a team.• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.• Must be able to lift to 30 lbs and frequently bend and twist from the waist• Must be responsible and accountable• Excellent customer service and relationship skills are required• Problem-solving skills and customer-savvyIf you are interested in the Restaurant Assistant Manager position, please send your resume by email to . We welcome qualified candidates to contact us by email and submit resumes. Please note that only selected candidates will be contacted.
Car wash manager
2420811 Alberta Ltd O/A Four Seasons Carwash, Whitecourt, AB, CA
Title:Car wash managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$35.15 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:4439 52 Ave-BOX 306Whitecourt, ABT7S 1N5(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork settingCar washResponsibilitiesTasksEstablish or implement policies and procedures for staff, Manage contracts for advertising or marketing strategies, Address customers' complaints or concerns, Plan, organize, direct, control and evaluate daily operationsSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesAttention to detail, Combination of sitting, standing, walking, Fast-paced environmentPersonal suitabilityClient focus, Excellent oral communication, Excellent written communication, Organized, Team playerEmployer: 2420811 Alberta Ltd O/A Four Seasons CarwashHow to applyBy emailBy mail4439 52 Ave-BOX 306White Court, ABT7S 1N5
Public utilities manager
BUILD RITE HOMES LTD, Edmonton, AB, CA
Title:Public utilities managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$63.00 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:8711 50 street NW suite 207Edmonton, ABT6B 1E7(1 vacancy)OverviewLanguagesEnglishEducationBachelor's degreeExperience1 year to less than 2 yearsResponsibilitiesTasksManage solid or liquid waste collection and disposal systems, train drivers in how to handle waste and ensure safe operation of disposal facilities, Manage the operations of a sewage treatment plant, schedule and direct maintenance of plant equipment, and prepare reports on water quality, Manage the operations of electrical power distribution systems, plan and direct the distribution activities of a municipal electrical power establishment, Manage water filtration, purification processes and pumping operations, schedule and oversee the maintenance of plant equipment and prepare reports on water supply and water quality, Plan and direct the distribution of heating oil products to retail distributors and regional storage sites, Train and supervise staff, Manage finances or budgetSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesWork under pressure, Attention to detailPersonal suitabilityExcellent oral communication, Excellent written communication, OrganizedEmployer: BUILD RITE HOMES LTDHow to applyBy emailBy mail8711 50 street NW suite 207Edmonton, ABT6B 1E7
Marketing Manager
Way Financial Inc., Richmond, BC, CA
Way Financial Inc. serves as a platform to support driven entrepreneurs in building their company and business in the financial services industry. From the start of their professional career in helping clients understand the merits of financial planning, to their incorporation and branding development, business-minded financial advisors are guided by the Way Platform in areas of industry and product knowledge, compliance, operational strategies and many more. One especially attractive component of the Platform is its ability to help its members connect to other professionals in the industry, those outside the industry and clients of various backgrounds so as to provide an enduring stream of revenue for those connected. We are looking for a driven Marketing Manager who can take ownership, thick critically, and has experience marketing products and services to drive growth and retention. Succeeding in this role will mean understanding our business, our members, the ideal marketing mix, and our brand while continuously evolving our strategy and tactics.Principal responsibilities include but are not limited to:-Understand and promote the Way Financial’s values and deliverables to internal advisors, while helping them generate more business volume and connect external advisors to join the Company, so as to realize corporate targets;-Understand and promote the Way Financial’s values and deliverables to external advisors, while attracting them to join the Company, so as to realize corporate targets;-Communicate with and assist advisors on their operational challenges, while furthering their relation with the Company;-Define and prioritize strategies to meet customer needs and achieve the market area and Way Financial’s corporate missions;-Promote a culture of high performance and continuous improvement that values learning and a commitment to quality to strengthen Way Financial’s brand;-Monitor performance and development goals, assign accountabilities, set objectives, establish priorities to manage and improve marketing operations;-Plan, coordinate, and execute the annual budget process; control financial budget for marketing;-Keep up-to date knowledge about economic environment, adjust marketing investment orientation, promotional financial products & services and promotional activities according to policies and market changes;-Designing, planning, managing and optimizing integrated digital campaigns across multiple channels to generate pipeline;-Monitor and reporting online campaign performance with granular tracking across relevant KPIs, including but not limited to impressions, clicks, web visitors, video views, collateral downloads, leads, initial sales conversations, and revenue;-Create impactful nurture programs to improve conversation rates from lead to opportunities-Work closely with the President and various stakeholders to articulate ideas and concepts;-Working both independently and with the team, relying on strong influencing skills to achieve results;-Generate and review reports, interpret data and identifying trends that will assist in further targeting appropriate go-to-market activities;-Utilize corporate systems and processes to efficiently and effectively undertake the above responsibilities;-Perform other duties as required by Management.Job Requirements:-A university degree in business administration or in a related field with a specialization in sales or marketing-At least 5 years of professional experience in Marketing-Superior knowledge of Marketing delivery and all elements of the marketing mix-Superior digital marketing skills in order to optimize always on digital marketing programs-Superior knowledge of strategic business drivers and how these translate into marketing strategy-Ability to bring new innovative marketing approaches to life and constantly evolve best practice-A dynamic communicator with great interpersonal and communication skills-Strong skills in quantitative analysis to aid in decision making-Strong skills influencing, and leading/facilitating group interactions-Personable, collaborative relationship builder-Energetic, enthusiastic and innovative-Willingness to work some evenings, weekends and on holidaysTo apply please submit your resume detailing your relevant experience and qualifications to
Marketing manager
Haryanvi Brothers Ltd (HBL), Fort McMurray, AB, CA
Title:Marketing managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$47.88 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:312 Gregoire Dr,Fort McMurray, ABT9H 3R2(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksAssist in product development and direct and evaluate the marketing strategies of establishmentsDirect and evaluate establishments and departments that develop and implement communication strategies and information programsDirect and evaluate establishments and departments that maintain media relations on behalf of businesses, governments and other organizationsDirect and evaluate establishments and departments that publicize activities and events on behalf of businesses, governments and other organizationsEstablish distribution networks for products and services, initiate market research studies and analyze their findingsPlan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and servicesPlan, organize, direct, control and evaluate the design, development and maintenance of Internet and Intranet sites to manage an organization's Internet presenceAdditional informationWork conditions and physical capabilitiesWork under pressurePersonal suitabilityClient focusExcellent oral communicationExcellent written communicationFlexibilityOrganizedTeam playerEmployer:Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail312 Gregoire Dr,Fort McMurray, ABT9H 3R2
Public utilities manager
BUILD RITE HOMES LTD, Edmonton, AB, CA
Title:Public utilities managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$56.25 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:8711 50 street NW suite 207Edmonton, ABT6B 1E7(1vacancy)OverviewLanguagesEnglishEducationBachelor's degreeExperience1 year to less than 2 yearsResponsibilitiesTasksManage solid or liquid waste collection and disposal systems, train drivers in how to handle waste and ensure safe operation of disposal facilitiesManage the operations of a sewage treatment plant, schedule and direct maintenance of plant equipment, and prepare reports on water qualityManage the operations of electrical power distribution systems, plan and direct the distribution activities of a municipal electrical power establishmentManage water filtration, purification processes and pumping operations, schedule and oversee the maintenance of plant equipment and prepare reports on water supply and water qualityPlan and direct the distribution of heating oil products to retail distributors and regional storage sitesTrain and supervise staffManage finances or budgetSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesWork under pressureAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedEmployer: BUILD RITE HOMES LTD O/A BUILD RITE HOMES LTDHow to applyBy emailBy mail8711 50 street NW suite 207Edmonton, ABT6B 1E7
Manager, Global External Communications
WSP Canada, Montreal, QC
WSP Global is currently seeking a Manager, Global External Communications to join our Global communications team. Reporting to the Director, Global Communications the successful candidate will actively contribute to the direction and implementation of global external communications at WSP, a rapidly evolving global enterprise. In a fast-paced organizational context, where creativity and innovation are encouraged, you will be a key player in defining the WSP signature in communications by creating strategies and fit-for-purpose communications assets that drive business results and a strong culture of teamwork and inclusivity. This position is based in the heart of Montreal as a hybrid position, three days per week. A day in the life: Contribute to the development and implement global external communication strategies and plans that align with WSP's brand, values, and business objectives. Manage the external communication calendar and oversee the content of the global website (corporate section). Craft compelling external communication materials, including press releases, articles, key messages, presentations, and multimedia content. Support all major corporate external communication projects and initiatives including the annual report and the annual ESG Report campaign. Work closely with the global Social Media, Digital Experience, and Internal Communications teams. Ensure quality of communications and deliverables are met consistently on time, above expected quality, and on brand. Supervise and manage a team of professionals and support their professional development. Evaluate the performance and impact of external communications and current practices and establish mechanisms for their continual improvement. Stay abreast of the latest trends and best practices in external communications to ensure that our approach remains relevant and engaging. What you'll bring to WSP ... Proven communication professional with 10+ years of experience in Communications, including solid experience in the development of external communication programs. Superior professional French and English language skills, written and spoken. Comfortable in a fast-paced role, proven ability to be hands-on and strategic, and perform in a constantly changing environment. Client-oriented, agile and solutions focused. Motivated by teamwork, collaboration, and the achievement of concrete results. Bachelor's degree in Communications, Marketing, Public Relations or related field Graduate Degree in Business Administration, Communications or related field an asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Corporate Sales Manager
Vanpak Limited, Etobicoke, ON, CA
Corporate Sales ManagerVanpak LimitedEtobicoke, ON M9W 5G1$58.00 hourly/ 35 hours per weekPermanent employment,Full TimeEmployment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors1 vacancyAs soon as possibleEmployment conditions: Days, WeekendJob requirementsLanguages: EnglishEducation: Bachelor’s DegreeExperience: 5 Years or MorePersonal suitability Organized, Team playerTasks• Arrange training for staff.• Conduct performance reviews• Plan and control budget and expenditures• Work with the marketing department to understand and communicate marketing messages to the field.• Determine strategic planning related to new product lines.• Establish organizational policies and procedures in relation to sales.• Lead sales team in building relationships with business clients and manage negotiations of sales contracts.• Organize regional and divisional sales operations.• Plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments.• Recruit, organize, train, and manage staff.Supervision16-20 peopleExperience and Specialization:• Mac OS• Presentation software• Spreadsheet• MS WindowsArea of specialization• Management• SalesAdditional information• Transportation/travel information• Travel expenses paid by employer.• Willing to travel overnight.• Willing to travel regularly.Work Conditions and Physical Capabilities• Attention to detail.• Fast-paced environment• Tight deadlines• Work under pressurePersonal Suitability• Accurate• Client focus• Efficient interpersonal skills• Excellent oral communication• Excellent written communication• Initiative• Interpersonal awareness• Organized• Team playerBenefits:Milage PaidOther benefitsFree parking availableHow to applyBy emailBy mail:290 Carlingview DriveToronto, ONM9W 5G1
Global Marketing & Communications Lead, Digital Offerings
WSP Canada, Montreal, QC
The global brand management and marketing WSP team is currently seeking a Marketing and Communications Lead to join its new Global Digital Offerings team. Reporting to the Global Vice President, Brand Management and Marketing, the successful candidate will work closely with the Digital Offerings team. They will have a key role in developing and leading marketing strategies and will have a deep understanding of industry trends, challenges, and opportunities. The Global Marketing Lead will work closely with a variety of internal and external stakeholders to move their strategy forward including sector leaders and the global and regional marketing and communications teams. Working with key client account teams, the Global Marketing Lead will also support marketing activities that reinforce the WSP reputation and elevate the client experience. The candidate for this position will work in a hybrid mode, spending a minimum of three days at the office. Key responsabilites Work with the Digital Offerings leadership, client accounts, and regional marketing leads to drive the design, development, and delivery of marketing strategies that further the growth of the Digital Offerings business. Provide strategic marketing guidance to the Digital Offerings leadership team that helps drive revenue, market share goals, and other key performance indicators. Develop a consistent and compelling narrative that effectively communicates the value proposition of our global digital offerings to internal stakeholders, clients, and partners; and supports broader WSP brand positioning. Devise and execute an effective campaign and channel strategy that delivers results consistent with the annual marketing plan and defined business priorities. Support the development of, and revisions to, marketing collateral and campaign materials that further marketing objectives and reinforce the WSP narrative. These could include, but are not limited to: WSP external website, LinkedIn and other digital and social content, client presentations, case studies, newsletters, etc. In conjunction with development of an annual marketing plan, establish the annual marketing budget. Global and Regional Engagement Work with global and regional marketing counterparts to identify business priorities and ensure alignment of marketing objectives. Synchronize plans and campaigns with relevant global and regional participants, leverage activities, and maintain consistent messaging across channels and audience segments. Manage and lead campaigns with multiple stakeholders through strong project, campaign management, and people skills. Reporting & Measurement Direct market research activities to help inform business decisions, understand competitive and client markets, and identify potential trends and/or issues where WSP can demonstrate leadership as part of its market strategy. Implement and report on feedback mechanisms and data analytics that monitor audience engagement and ROI, adjusting marketing strategies as needed to promote continuous improvement. What sets you apart You have a bachelor's degree in business administration, communication or marketing or any other relevant field of study for the position and a minimum of 8 years of experience, or an equivalent combination of training and experience. Ability to monitor competitors, keep abreast of industry trends, and integrate this information into overall strategy. Ability to develop and manage marketing budgets, track expenses, and maximize return on investment (ROI) Strong marketing and channel strategy expertise. Advanced people and leadership skills to effectively manage both direct/indirect relationships in to achieve consensus, common direction, and achievement of results. Experience in working collaboratively with key stakeholders across the company and in influencing senior leaders and supporting businesses to achieve portfolio growth. A solid background in the successful management and delivery of multifaceted projects. Strong project management and performance measurement skills. Comfort working autonomously and the confidence to lead with minimal supervision/direction. Ability to collaborate, inspire and brief internal & external creative agencies to deliver compelling and innovative content. Ability to adapt in a dynamic and constantly evolving environment. Proficiency in English is required, writing, and speaking. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Global Marketing & Communication Senior Advisor
WSP Canada, Montreal, QC
The communication, digital experience and marketing global WSP team is currently seeking a Global Marketing & Communication Senior Advisor to join its ranks. Reporting to the Chief of Global Communications, you will also closely collaborate with the Global Director, Digital Experience, the Global Vice President, Brand Management and Marketing, as well as the Vice President for Global Communications and Public Affairs. In a dynamic organizational environment where creativity and innovation are emphasized, your primary role will be to provide strategic advisory services to the Chief of Global Communications on the planning, organization, socialization, and communication of marketing and communication initiatives. You will also play a key role in managing the team's projects by diligently planning and tracking the global calendar as well as the portfolio of marketing and communication projects. The candidate for this position will work in a hybrid mode, spending a minimum of three days at the downtown Montreal office. Key responsibilities Strategy Assist and support the Chief Global Communications Officer in developing strategic planning. Articulate strategies through presentations and other communication tools to help the larger organization understand the team's mission, objectives, and strategies. Lead the development of compelling and consistent messaging frameworks and reporting to effectively communicate across diverse audiences and communication channels. Translate strategy into compelling presentations in line with the department's initiatives for various levels of the organization. Foster a culture of collaboration and cross-functional alignment by working closely with internal teams and broader stakeholders. Process management Design and implement a communication strategy and project schedule aligned with the needs and business objectives of the Chief of Global Communications and ensure rigorous follow-up. Develop and monitor the overall schedule/calendar of marketing and communication activities and projects. Establish an internal project governance framework to enable periodic presentation of clear, consistent, and accurate dashboards and progress reports for all internal stakeholders. Support, guide, and collaborate with project managers in the development, monitoring, and performance of their project management. Develop and implement effective operational processes to ensure project objectives are achieved. Identify opportunities to optimize various processes and propose continuous improvements to the responsible manager. Manage change and ensure cross-functional collaboration at all project stages. Proactively monitor to anticipate possible obstacles and develop contingency plans. Financial and Performance Management Regularly monitor expenses related to all projects and identify discrepancies. Define key performance indicators (KPIs) to assess the progress and effectiveness of projects. Implement detailed tracking and reporting systems to measure and analyze project progress and performance. Identify opportunities for continuous improvement to optimize project management. What sets you apart You have a bachelor's degree in business administration, communication, marketing, project management or any other relevant field of study for the position and a minimum of 8 years of experience, or an equivalent combination of training and experience. PMP certification, an asset. Ability to anticipate, plan for the long term and align actions with the organization's strategic objectives. Oral and written communication skills, as well as the ability to clearly convey complex ideas to a variety of stakeholders. Strong demonstrated project management and performance measurement skills. Excellent organizational skills: ability to organize information, resources, and project stages in a structured manner to ensure coherence and efficiency. Advanced people and leadership skills to effectively manage relationships which may be indirect in order to achieve consensus, common direction, and achievement of results. Ability to adapt in a dynamic and constantly evolving environment. Comfortable working autonomously and confidence to lead with minimal supervision/direction. Develop a relationship of trust and team spirit with colleagues and enjoy collaborating with multidisciplinary teams. Knowledge of Microsoft Office management and Monday software, an asset. Proficiency in French and English is required, writing, and speaking. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Retail sales manager
Dap Group Ltd., Drayton Valley, AB, CA
Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Fas Gas Pembina Service, 5001 50 AveDrayton Valley, ABT7A 1R6(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesDetermine staffing requirementsResolve problems that arise, such as customer complaints and supply shortagesBalance daily transactionsSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureAttention to detailCombination of sitting, standing, walkingPersonal suitabilityGoal-orientedPositive attitudeExcellent oral communicationExcellent written communicationTeam playerEmployer: Dap Group Ltd.How to applyBy emailBy mailFas Gas Pembina Service,5001 50 AveDrayton Valley, AB, ABT7A 1R6
Manager, Global Digital Marketing Automation
WSP Canada, Montreal, QC
WSP Global is currently seeking a Manager, Global Digital Marketing Automation to join our Global digital experience team. Reporting to the Director, Global Digital Experience the successful will act as the product champion for digital marketing automation in the organization. In a fast-paced organizational context, where creativity, innovation and collaboration thrive, you will play a central role in implementing a new digital marketing automation platform - helping to define and prioritize use cases, participating in the RFI/RFP process, roadmap management, best practices, and governance within our global and regional marketing teams. This position does not include personnel management, is based in the heart of Montreal as a hybrid position. RESPONSIBILITIES Successful implementation of our digital marketing platform. Help to select and implement a digital marketing automation platform fit-for-purpose, but also future proof for our growth. Work closely with digital and technical teams to have connected and bi-directional data between WSP.com and our customer relationship management (sales) platform. Expertise put into practice. Collaborate with Global and Regional marketing teams to achieve their marketing automation / account-based marketing goals. Support marketing operations initiatives such as how to manage the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing. Develop segmentation, testing, and deployment strategies, and continually evaluate these for improvements. Plan and perform A/B testing to improve conversion rates, ROI, and sales growth. Supervise and optimize web site personalization and-or email marketing journeys and/or other database marketing efforts, continuously testing and refining lead nurturing strategies. Work with the subject matter expert in analytics, help to analyze, monitor, and report on KPIs related to marketing automation journeys and email campaign performance. Stay up to date with emerging marketing technologies, tools, and trends, and make recommendations for their integration into our marketing strategies to enhance overall performance and effectiveness. Governance. Act as the champion fostering change and adoption. Provide status updates to stakeholders. Train and support global and regional teams on digital marketing automation tools and processes. Develop governance and best practice methods to ensure the successful delivery of marketing automation campaigns. Manage marketing automation efforts and processes to optimize efforts between global and regional marketing teams. WE'D LOVE TO HEAR FROM YOU IF YOU HAVE 5 years experience in marketing automation, preferably from a B2B environment. Expert Knowledge in Enterprise-level Digital Marketing Platforms (such as Salesforce Marketing Cloud, Oracle Eloqua, Adobe Marketo, etc.) A deep understanding of digital marketing strategies and tactics. Knowledge of digital marketing systems and integrations. Understanding on how to generate customer acquisition, upsell, and account-based marketing. Well-versed in what KPIs that matter up and down the funnel. Strong project management and organizational skills. Creativity and innovation in campaign design and execution. Analytical mindset and data-driven decision-making. Excellent communication and collaboration skills. Detail-oriented and process-driven. Adaptable and capable of managing multiple projects simultaneously. Problem-solver. Curious. Bilingual. Diploma in Communications, Digital Marketing/ Media, IT or any related field Certification in marketing automation platforms is preferred. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Manager, Communications
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Manager, Communications Posting Number 02134SA Location Anvil Office Tower, New Westminster Grade or Pay Level A - Pay Band 11 Salary Range Minimum- $89,000, Control Point- $119,273, Maximum- $131,000 Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point - limited circumstances Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 04/01/2024 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This regular, full-time position is available starting April 1, 2024. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday. Travel between Douglas College's campuses will be required. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Manager, Communications is responsible for developing and implementing internal and external communications strategies and activities at the College, including researching, planning, managing, monitoring and measuring the impact of communications and other related functions. The Manager works closely with, and reports to, the Director, Marketing and Communications.ResponsibilitiesUnder the general direction of the Director, Marketing and Communications, the Manager, Communications is accountable for the following: •Managing, mentoring, evaluating and overseeing employees within the Marketing and Communications Office for positions reporting to the Manager, Communications; •Developing and implementing internal and external communications strategies for the College; •Developing and implementing content strategies for earned, owned and paid communication channels; •Facilitating strategic management of college-wide communications channels including, but not limited to, the intranet, social media, and digital display screens; •Conducting ongoing research in the form of scans, audits or surveys of College communications touch-points with students and the community to evaluate and improve effectiveness; •Collaborating with MCO leadership, as well as other College partners to develop communications for prospective students and applicants; •Leading the Marketing and Communications Office in the use of a college-wide customer relationship management system; •Developing College-wide communication standards, guidelines and frameworks and supporting their implementation throughout the College; •Overseeing, monitoring and evaluating daily College-wide communications activities; •Collaborating with administrators and faculty on the development of key messages and talking points; •Acting as a resource for crisis communications and issues management development and response; •Providing communications related workshops, including media training, in collaboration with the Director, MCO ; •Supporting senior leadership writing: speeches, briefing notes, plans, web pages, social media posts and other forms of communication; •Attending networking or other business-development functions on behalf of the College; •Participating in relevant professional organizations and keeping current on relevant emerging opportunities; •Under the direction of the Director, Marketing and Communications, representing the College and College interests before various organizations and groups; •At the request of the Director, Marketing and Communications, informing the Senior Management Team on matters relating to communications; •Exercising signing authority on behalf of the Department for expenditures as assigned; •Sitting on assigned committees as required; •Acting on behalf of the Director, Marketing and Communications in their absence as requested; and, •Performing other related duties as required. To Be Successful in this Role You Will Need •Established professional credibility as evidenced by a degree from an accredited post-secondary institution in a related area of study, or an equivalent combination of education and experience; •Accreditation from CPRS or IABC is an asset; •Minimum of five years of experience at a management level in communications; •Extensive knowledge of and experience with communications theory, strategies, practices, and techniques; •Knowledge and experience developing communication content specific to audience and/or channel; •Strong writing skills with attention to accuracy and detail; •A proven track record leading in a complex, multi-stakeholder, fast-paced environment; •Proven record of mentoring the development of professional communicators; •Demonstrated experience and understanding of cloud-based technology including O365 and SharePoint; •Excellent organizational, analytical and leadership skills; •Excellent written, presentation and oral communication skills; •Proven track record in handling sensitive and confidential issues with tact and diplomacy; •Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 02/27/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling this position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11964
Brand, Marketing & Communications Manager, Deloitte Global Financial Advisory
Deloitte, Vancouver, BC
Job Type:Temporary Contract Reference code:125950 Primary Location:Toronto, ON All Available Locations:Ottawa, ON; Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality.What will your typical day look like? Assist the Leader in developing and delivering a brand, marketing and communications strategy that aligns to business priorities Build and maintain relationships with GFA stakeholders across the business, including executive leadership, chiefs of staff, industry program leads, and all operational functions, as well as member firm Financial Advisory marketers and communicators Build and maintain close relationships with Global stakeholders, including business marketing and communications leads, Global Communications, Global Brand, and the broader Global Brand, Communications, Marketing & Partnerships (BCMP) community Develop marketing campaigns aligned to GFA strategy, working with stakeholders to create marketing briefs and deliver innovative assets Lead the execution of marketing campaigns from end-to-end Manage the production of marketing assets, including web copy, internal and external communications, and KX content Support Growth in the development of targeted marketing campaigns to drive engagement and demonstrate Financial Advisory as leaders in the industry Conduct the analysis of marketing metrics, including D.com and social media, after each campaign Manage internal and external stakeholders, such as GFA leaders and campaign sponsors, external vendors and agencies, and internal resources, including US-India GFA team members Manage campaign budgets and spend, as required Manage the production of researching, writing, and editing for the GFA newsletter, Global Connect , as well as metrics analysis Oversee the distribution of Global Connect , including distribution list updates, scheduled and monitored send, and mailbox management Establish a strong command of Deloitte Voice and communications best practices in order to advise on various GFA-related communications Share best practices and templates for newsletters and internal communications Draft communications for GFA's CEO and various other stakeholders Manage GFA's intranet site, GoFAR, and partner with Knowledge Management team on tracking and improving metrics About the team Global Financial Advisory provides market-leading solutions and expertise to Deloitte businesses that face significant business and financial decisions. We specialize in creating specifically-tailored M&A and crisis support.Enough about us, let's talk about you Minimum 6+ years of marketing/communications experience, with a focus on strategy, planning, and implementing integrated marketing and communications campaigns designed to build relationships and eminence Bachelors' Degree or equivalent experience working in a matrixed multi-national or global organization Established marketing and communications experience for a Deloitte member firm or global business Ability to keep the business focused on priorities and differentiate strategic importance Strong budget planning and reporting experience; ability to link marketing and communications to ROI Excellent interpersonal and client service skills, including experience working with and presenting to senior leaders and leadership teams Ability to navigate a complex business; quickly understand who's who and how to get things done Strong negotiation and project management skills. Detail-oriented, organized, and able to juggle multiple tasks and timelines Demonstrated skills as a team player by leading through trust and professional respect, including demonstrated evidence of strong leadership and people coaching Proven ability to manage and work in an effective virtual team Excellent command of spoken and written English BA in Marketing or Communications or equivalent Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Marketing Communications, Marketing Manager, Communications, Developer, Financial, Marketing, Technology, Finance
Marketing Manager, Financial Services (14 - Month Contract)
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The GTA Marketing team is looking for a Marketing Manager to join us for a 14 month contract in our Toronto office. This individual will drive marketing programs for our Financial Services industry portfolio - working with leadership to develop locally driven strategic and tactical integrated marketing programs aimed at business and relationship development, lead generation and brand management. This individual will also work closely with their Account Management and National Marketing counterparts on the development of broader campaigns, account-based marketing programs, and ensuring consistency of messaging in the marketplace. What you will doReporting to the Senior Manager, Function, and Industry Marketing (FIM) in the GTA, the Marketing Manager will work closely with local practice leaders, Partners, their Account Management and National counterpart as well as the entire GTA Marketing team in the development and execution of integrated marketing plans designed to meet the goals and objectives of the local practice. in this role, you will: Plan, support, and drive account-based marketing programs targeting our priority accounts across the Financial Services industry Effectively develop, manage, and execute an annual marketing plan aligned with national plans and local business objectives and account plans Develop and execute in-market activities including events, sponsorships, blogs, webcasts, and podcasts Build the brand of the Financial Services practice through integrated marketing campaigns which maintain a leading point-of-view and shape the marketplace Develop and manage relationships with key industry organizations, external industry, and community associations/organizations. Review market, revenue, and previous campaign data to help identify opportunities and develop programs to target these opportunities. Create and manage practice-wide internal communications to support corresponding internal forums and events. Effectively manage a complex marketing budget while optimizing spends on campaigns and activations. Organize and oversee both large and small-scale industry events, working closely with key stakeholders to identify and tackle client challenges Report consistently on key KPIs designed for industries and functional marketing (campaign effectiveness, media awareness, lead generation etc.) What you bring to the role University degree, diploma or similar credentials in Business, Marketing, Sales, or related discipline 5-8 years' of B2B marketing experience; account-based marketing experience is an asset Strong track record of client service delivery and stakeholder management with senior executives Superior project management skills-MUST be able to manage multiple projects in a fast-paced, deadline-driven environment Strong social and digital media acumen with deep experience in managing these aspects of campaigns and conversant with demand generation, lead nurturing campaigns, and leading-edge technology Previous experience defining and measuring ROI for marketing campaigns, events, and digital media Exceptional written and verbal communication and organizational skills Proficient with Microsoft Office Suite applications, including Word, Excel, and Outlook Being a pragmatic, intuitive hands-on manager, capable of handling multiple campaign delivery projects at once and able to act on their own initiative Regular communication and connection with the Senior Manager, FIM Marketing in the GTA Self-directed, proactive, resilient individual with an eagerness to excel and is accustomed to a fast-paced environment Calm under pressure with a positive attitude and willingness to learn new skills. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Marketing Specialist
Gear English, Richmond Hill, ON, CA
Job Description:Established in 2017, Gear English is a language center focused on student success in English examinations and ESL general training courses, specializing in IELTS examination preparation. We empower our students to communicate confidently verbally and in writing with English for success in their academic or career pursuits.Our language center is currently seeking a talented marketing specialist for our education team to bring our brand into the international market. Apply now to be part of this dynamic and innovative team.Responsibilities:Assist with the General Manager to develop social media strategies that align with our overarching marketing goals.Develop marketing strategies using social media platforms and social media account management (Facebook, Instagram, Bilili, Little Red Book, Tiktok)Create, and curate compelling and visually appealing content, including images, videos, and graphics for advertising purposes.Ensure branding consistency across all marketing materials.Assist in organizing and coordinating school promotion activities, such as conferences, seminars or other marketing events.Analyze campaign performance data and make recommendations for optimization.Strong time management skills and ability to handle multiple priorities, meet established deadlines and independently monitor project timelines and workflow.Qualifications and Experience:A minimum of 2 years of advertising or marketing experience with educational agencies / institutionBachelor’s degree or higher in media, marketing or a related field.Strong creative skills and ability to contribute and collaborate within a team setting.Ability to work independently and in a fast-paced, dynamic environment.Proficient in: Adobe Creative Cloud, Canva Pro, Fotor, CapCut, Microsoft Suite, and project management software.Excellent communication skills, with the ability to present findings and recommendations in a clear and understandable manner.Application:Apply with your CV and cover letter to . Shortlisted candidates will be required to provide samples of past work.Gear English is an equal opportunity employer
Marketing Manager, Lifecycle, Digital Investing
BMO, Toronto, ON
Application Deadline: 04/04/2024Address:100 King Street WestThe Online Investing Lifecycle Marketing team is responsible for driving profitable customer growth strategies for online investing customers to help the bank achieve its financial objectives. The team is accountable for creating, deepening and retaining client relationships from point of acquisition, increasing customer loyalty & engagement through digital channels (email and in-platform communications). These strategies may include both short-term tactical changes, as well as longer-term transformational changes. The Marketing Manager will provide advice and support the marketing objectives of the BMO Investorline (BIL) Lifecycle Marketing team. This includes creating, developing, and executing complete marketing strategies, including, and is not limited to, new client onboarding, digital investing product cross sell, customer engagement, share of wallet and retention programs - all of which align to the overarching digital investing fiscal plan. In addition, regular review of campaign performance, producing insights that are actionable for the next iteration of such campaigns. Consults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Ensures consistent application of BMO's brand and design system standards.Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions. Will help develop strategies for Self Directed marketing campaigns, ensuring they are on brand and support overall organizational strategy to improve net customer growth by reducing attrition.Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Identifies opportunity and new strategies to drive customer growth for BIL products.Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues. Project Management & Execution 40%, Relationship Management 30%, Change Innovation & Efficiencies 20%.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide customer behavior and campaign related insights and recommendations.Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.Monitors compliance with policy, brand standards and design system standards, escalates as required.Coordinates and executes campaign and program activities; makes changes to resolve issues.Monitors and tracks campaign performance and addresses any issues.Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Post-secondary degree in business, marketing, advertising or communications related discipline.Knowledge and experience in financial services (preferred) but not mandatory. Experience in managing campaign intake requests, gathering necessary information, and ensuring partners have all the assets they need for successful execution. Ability to work effectively with designers, copywriters, data and other team members to execute successful campaigns. Attention to detail when reviewing campaigns, spotting potential errors (broken links, typos, etc.) before launch. Monitors and tracks performance and addresses any issues. Produces regular and ad-hoc reports to assess success of marketing campaigns. Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required. Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives. Develops and maintains relationships with internal/external partners to include vendors and suppliers. Identifies emerging issues and trends to inform decision-making. Exercises judgment to identify, diagnose, and solve problems within given rules Technical proficiency gained through education and/or business experience.Verbal presentation & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills and organization skills - In-depth.Data driven decision making - In-depth.Entrepreneurial spirt and team based attitude - in-depthGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Customer Insights & Reporting
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting The Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking. The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations. Key Accountabilities Analytic Capabilities & Critical Thinking Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect. Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations. Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques. Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance. Design and Delivery of Performance Reporting and Dashboards Responsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality. Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners. Refine design proposals in collaboration with various stakeholders in Personal banking. Apply thoughtful consideration to the best way to present complex materials in a consumable way. Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives. Leadership and Relationship Management Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design. Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting. Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results. Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization. Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations. Risk Management Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements Cross Functional Relationships This job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders: Managers and Senior Managers of Line of Business including: Analytics Centre of Excellence and all associated teams within Canadian P & C Product groups Customer Marketing NA Channels Technology and Operations P&C Distribution - Sales & Service Divisions and North American Contact Centres Knowledge & Skills Knowledge BS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar. 3+ years of applicable experience. Strong foundation in data and analysis. Ability to pull data from multiple sources and formulate comprehensive and actionable reports Strong analytic and pattern recognition to connect causal factors and form hypotheses. Skills Expert proficiency in SQL, Excel, PPT. Proficiency in SAS EG coding. Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations. Ability to interact with all levels of end users and technical resources. Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau. Creative problem-solving skills A can-do attitude and passion for analytics including the insight and value it can provide. Self-motivation and the capacity to work under pressure and tight deadlines. Proven ability to self-check work to ensure results are error-free Ability to plan, organize and work on multiple tasks simultaneously Technical experience working in analytical software, and business software (Excel, PowerPoint, Word) Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Manager, BMO Rewards Program Customer Engagement & Lifecycle Management
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Loyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card. The brand perception, customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio. The Manager, BMO Rewards Program Customer Engagement & Lifecycle Management is accountable in delivering the CRM strategies, planning and execution of key customer focused rewards program KPIs including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers, rewards program promotions, credit card offers and campaigns and NPS benchmarking. The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and execution. This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPIs CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest results Leads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making. Responsible for reporting on channel specific KPIs such as web and email engagement Develop rewards programs and campaigns based on customer segment, seasonal needs, and market trends Maintain and evolves the Rewards Marketing and Promotions Calendar Manage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects) Manage operations and marketing strategy to maximize efficiencies and increase customer value proposition Lead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPIs Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance Indicators Work with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion. Rewards offer and promotional SME, sharing best practices and standards including offer strategy, communication strategy, execution, and reporting Working effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPIs KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations 4-6 years Marketing, CRM or Rewards program management experience P&L accountability and payments experience preferred Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred Skills Strategic thinker who can develop and execute near-term and long-term strategies and roadmaps Proven ability to build relationships with partners and colleagues across different business units and groups Proven ability to influence without authority and drive change Able to think like a customer and design the right customer experience Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives Excellent business acumen and financial, analytic and business casing skills Very strong communication skills (oral and written) with ability to frame and effectively communicate complex problems Excellent problem-solving skills Team-oriented, collaborative and flexible Strong time management and project management skills Risk management capabilities Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.