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Assistant temps partiel centre de copie
Staples Canada, Candiac, QC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Copy & Print Centre Representative supporting solutionshop, you consult and provide recommendations on solutions for your customer partners by utilizing all the business development service options that will help them achieve their working and learning goals. You filter sales and production through appropriate channels, and understand the unique needs of our consumer and business customers. You use your knowledge of products and solutions to find ways to inspire our customers, building loyalty and trust; and adding value in ways that are meaningful to them. You help customers to work, learn, and grow. Specifically, you will: •Contribute to the sales and margin goals in the services area of the store, including print, digital marketing, shipping and tech services. •Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies. •Review the online dash board and filter the processing of customer orders in an efficient, accurate manner. •Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing). •Connect, Share, and Partner with customers to discover sales opportunities. •Create a best-in-class customer experience especially when managing customer queues. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •1-2 Years of Retail customer service. •Prior experience in a retail/commercial printing environment is preferred. •Working towards or successful completion of high school is preferred. •Proven track record of achieving customer service excellence and sales results •Technology savvy •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Flex Benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •There will be exposure to moderately levels of noise generated by the print equipment. •You will be required to stand in a stationary position for periods of time. This would occur while working on various orders. •We'll also ask you to work a variety of shifts including evenings and weekends. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Senior Product Manager - Digital Platform Health
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Senior Product Manager - Digital Platform Health, you will focus on maintaining and advancing the overall health of Staples Canada's digital platform. This position ensures that Staples Canada's digital platform and all connecting systems & technologies are operating at peak performance daily - this is an impactful and highly visible role within our organization. You will be required to review and setup the foundational process, systems, & technology to enable the ability to identify and drive data-driven decisions that help customers succeed within our digital platform. You will participate in setting strategy alongside the entire digital product management team and will touch on everything from APIs to user research to linking tickets and cases to our broader corporate strategy - so a strong technical background alongside strong business acumen is a must. This role will also have a significant opportunity to expand the scope of this portfolio. Each day will be challenging, fast paced, meaningful and rewarding. Specifically, you will: •Own all aspects related to digital platform health reporting and required development. •Develop communications & platform ticketing processes / technology. •Drive project prioritization decisions and clearly communicates direction and priorities across all stakeholders (sales, marketing, customer service, and technology). •Develop monitoring dashboards that can demonstrate the health of the digital platform. •Identify new features and functionality to develop. •Conduct stakeholder interviews, user research, and data analyses. •Write and prioritize requirement stories / develops business cases where required. •Provide routine and transparent product updates to executive level stakeholders via formal presentations and written communication. •Understanding of feature vs. platform focused priorities. •Stay informed of industry trends and best practices related to digital platform management. Some of what you need •5+ years' experience in a related field (Digital Product Management) •3+ years' hands-on technical experience •3+ years' experience at an eCommerce company •Prior direct/indirect people management experience an asset •Experience with both Agile and an understanding of Scrum/Kanban. •Demonstrated success in working within cross functional teams and effective project management and analytical/decision-making skills •BS/BA degree or equivalent (MBA an asset) •Agile certification an asset •Experience with site ticketing tools (eg. JIRA, DevOps, Zendesk) & modern digital analytics suites (Eg. Adobe, Google Analytics). •Familiarity with digital platform dashboard development & reporting •Strong analytical and data-driven decision making •Customer centric mindset •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Office environment •Option to work remotely •Travel required, 10% within Canada and USA
Assistant Manager - Mayfair Victoria
LUSH Fresh Handmade Cosmetics, Victoria, BC
Position:Assistant ManagerHours: 40 WeeklyEver wondered what it's like behind the bubbles?#lushcareersLush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through ourCharity Pot Program.We Offer: A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products to keep you smelling and feeling fresh An unconventional retail structure to support your entrepreneurial spirit The opportunity for growth as Lush loves to promote from within Assistant ManagerAs Assistant Manager, you bring Lush's Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.The ASM supports the Shop Manager as needed in all business areas and as delegated by their Market Leader; as second-in-command the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.Responsibilities: Sales & Customer Experience: Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives. Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results. Team Leadership: Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example. Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan. Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices. Operational Excellence: Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget. Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales. Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy. Qualifications:Required: 1-3 years managing or supervising in a retail environment Excellent listeningand communication skills Excellent analytical, critical thinking and troubleshooting skills. Excellent organization and time management skills Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty and ethical business Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends Preferred: Experience with consultation-based customer service models Ability to develop and train staff through positive coaching and feedback Proficient in excel, Microsoft suit, and adaptable to other systems as required Basic HR skills in hiring, scheduling, training, and performance management Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
Account Manager: Wide Format Print Equipment
Cansel, Montreal, QC
Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. For more information, visit us at http://www.cansel.ca. Position Summary We are searching for a dedicated and experienced professional to join Cansel’s Sales Team in the Wide-format segment in Montréal.We are looking for someone with a good understanding of the wide format print market and the value of our equipment. Your role is to identify opportunities, solve problems and satisfy needs to ensure customer satisfaction and market growth through repeat business and business development. We need a bilingual Account Manager because the individual will serve both QC and Ontario provinces. In this role, you will... • Actively hunt for new business opportunities by identifying needs of new and existing customers, following trends in the Industry market, and discovering leads. This will include on-site demonstrations and cold-calling throughout your territory.• Manage existing customer account base through regular customer contact, monitoring, and development• Provide excellent customer service to key accounts, troubleshoot customer problems and offer post-sales support services• Meet all sales target performance indicators (KPIs)• Perform sales presentations and demonstrations• Participate in trade-shows, training events or other related events as requested and required• Provide reports to Vice President on your activity and new pipelines• Requires weekly to speak to customers in English and explain technical products including Wide Format Printer features and specifications. About you... • Bilingual FRENCH / ENGLISH.• Understandable English; Level of interaction in English is 40% of the time.• Solid technical experience in the wide format print industry is an asset.• An energetic, self-starter with an entrepreneurial spirit and passion for selling in a competitive market.• Experience in an outside sales role in relevant industries.• Experience recommending, presenting, and selling a number of products based on customer needs.• Self-motivation, flexibility, drive, and superb communication and computer skills are essential.• Willingness to spend 40-60% of time on the road (locally, but occasionally overnight) servicing and visiting customers across your territory.• Driving license in good standing.• Creative problem-solving skills and business savvy. Bonus points • Familiarity with Salesforce would be a bonus Why choose us? In addition to the strong growth culture of the company, Cansel offers:1- Competitive compensation package.2- Uncapped Commission incentives for the sales team.3- Flexible extended health and dental benefits program.4- Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance5- Access to on-line pharmacy6- Company vehicle program for Sales Reps.7- Employee Referral Program.8- Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).9- Free access to our online courses database.10- Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.11- Preferred rates on some gym memberships.12- Preferred rates on personal insurance.13- Generous long service reward program.Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.
Account Manager - Survey & Geospatial Equipment - Dartmouth
Cansel, Dartmouth, NS
Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary Cansel is the largest Trimble re-seller in Canada. As one of Cansel’s Engineering Account Manager (sales), you will need hutzpah and drive to sell this equipment. You will be on the road at least one week per month. We are looking for someone who has experience as a surveyor or other Engineering/Surveying experience and sales training will be provided. In this role, you will... be following trends in the industry market and discovering leads.• Perform sales presentations, on-site demonstrations and cold calling throughout your territory.• Maintain existing customer/volume base through regular customer contact, monitoring, and development• Provide excellent customer service to key accounts• Meet all sales target performance indicators• Participate in trade-shows, training events or other related events as requested and required• Provide reports to Regional Sales Manager on activity and new pipelines About you... • Imperative that you have experience as a surveyor or in Survey and/or the Engineering (AEC) industry.• An energetic, self-starter with an entrepreneurial spirit and passion for selling in a competitive market• Experience recommending, presenting, and selling a number of products based on customer needs• Initiative, self-motivation, flexibility, drive, and superb communication and computer skills are essential• Willingness to spend 40-60% of time on the road (locally and occasionally overnight) servicing and visiting customers• Creative problem-solving skills and business savvy• Driving license in good standing Bonus points • Post-secondary degree/diploma in a relevant field (Construction/Survey/Civil Engineering and geomatics) or equivalent, or a combination of experience and training• Some experience in an outside sales role, preferably in the AEC Industries.• Familiarity with Salesforce or other CRMs. Why choose us? In addition to the strong growth culture of the company, Cansel offers:Competitive compensation package.Uncapped Commission incentives for the sales team.Flexible extended health and dental benefits program.Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness InsuranceAccess to on-line pharmacyCompany vehicle program for Sales Reps.Employee Referral Program.Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).Free access to our online courses database.Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.Preferred rates on some gym memberships.Preferred rates on personal insurance.Generous long service reward program.Participate in the Cansel Group of Companies Employee Share Ownership Plan after 1 year of employment.Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.
Account Manager - Survey & Geospatial Equipment - SK / MB
Cansel, Winnipeg, MB
Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary Cansel is the largest Trimble re-seller in Canada. As one of Cansel’s Municipal, Utility & Forestry Account Manager (sales), you will need hutzpah and drive to sell this equipment. You will be on the road at least one week per month. We are looking for someone who has experience as a surveyor or other Engineering/Surveying experience and sales training will be provided. In this role, you will... be based in Winnipeg, Regina, or Saskatoonbe following trends in the industry market and discovering leads.• Perform sales presentations, on-site demonstrations and cold calling throughout your territory.• Maintain existing customer/volume base through regular customer contact, monitoring, and development• Provide excellent customer service to key accounts• Meet all sales target performance indicators• Participate in tradeshows, training events or other related events as requested and required• Provide reports to Regional Sales Manager on activity and new pipelines About you... • Imperative that you have experience as a surveyor or in Survey and/or the Engineering (AEC) industry.• An energetic, self-starter with an entrepreneurial spirit and passion for selling in a competitive market• Experience recommending, presenting, and selling a number of products based on customer needs• Initiative, self-motivation, flexibility, drive, and superb communication and computer skills are essential• Willingness to spend 40-60% of time on the road (locally and occasionally overnight) servicing and visiting customers• Creative problem-solving skills and business savvy• Driving license in good standing Bonus points • Post-secondary degree/diploma in a relevant field (Construction/Survey/Civil Engineering and geomatics) or equivalent, or a combination of experience and training• Some experience in an outside sales role, preferably in the AEC Industries.• Familiarity with Salesforce or other CRMs. Why choose us? In addition to the strong growth culture of the company, Cansel offers:-Competitive compensation package (Total Compensation CA95,000-110,000)-Uncapped Commission incentives for the sales team.-Flexible extended health and dental benefits program.-Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance-Access to on-line pharmacy-Company vehicle program for Sales Reps.-Employee Referral Program.-Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).-Free access to our online courses database.-Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.-Preferred rates on some gym memberships.-Preferred rates on personal insurance.-Generous long service reward program.-You may participate in the Employee Share Ownership Program after one year of employmentCansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Customer Service Reprensentative
BMO, Magog, QC
Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 05/12/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Continuing Education-Program Assistant II
Douglas College, Coquitlam, BC
Position DetailsPosition Information Position Title Continuing Education-Program Assistant II Posting Number 02139SA Location Coquitlam Campus Grade or Pay Level S - Pay Level 11 Salary Range Hourly rate: $27.86 Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Part-Time Posting Category Staff Start Date 03/18/2024 End Date Day of the Week Mondays, Tuesdays, Wednesdays, Thursdays Shift Mondays 9:30-2pm, Tuesday - Thursdays 9:30-2:30pm Work Arrangements This regular part-time (17.5 hours per week) position is available starting March 18, 2024 . Regular hours of work are Mondays 9:30 am - 2:00 pm, Tuesdays to Thursdays 9:30 am - 2:30 pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the Coquitlam campus; however, successful candidate must be available for occasional work at the New Westminster campus. Douglas College (DC) is committed to supporting a healthy work/life balance for employees. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Provides a high level of administrative support to Continuing Education in support of non credit courses, programs and services. Provides exceptional client-centred service on a consistent basis to all stakeholder groupsResponsibilitiesProvides administrative assistance to Continuing Education Coordinators.a. contacts instructors for repeat courses regarding such issues as course and program implementation needs, course dates, policy and established financial items, referring financial and policy changes/concern to Continuing Education Coordinatorb. creates and updates course registration information in Banner system, assigning course identification codes and liaising with Enrolment Services and Finance as required;c. ensures required on-site services in support of courses are provided, including room bookings, equipment, materials, and food services;d. advises Continuing Education Coordinator on administrate requirements for new courses and contracts as developed;e. establishes and maintains routine course and program follow-up systems, including such items as evaluations forms, certificates and mailing listsf. gathers and summarizes student evaluations and produces evaluation reports for the instructors and the Continuing Education Coordinator;g. updates and maintains the CE website, including drafting updates to content, using Sitecore;h. reviews, revises, updates, enters and produces such computer documents as course information sheets,student records, instructor records, class lists, waiting lists, mailing lists and course cancellation information;i. produces correspondence and edits and formats a variety of material, including course materials and manuals;j. organizes ,schedules and prepares information sessions throughout the yeark. liaises with external stakeholders for contract preparation purposesl. ensures off-site facilities are contracted, as required;m. establishes and maintains an effective filing system for the program area(s).n. create Service Agreements which includes the tracking of invoicing and coordinating with SSRM and Finance to confirm billing accuracy. Create web requisitions in FAST Finance for appropriate Service Agreements and invoices.2. Provide Marketing Support to CE Coordinator.a. Create and administer the distribution of all published content (images, videos and flyers) in print, online and through social mediab. Build and maintain social media contacts with past and potential students (community engagement)c. Curate the use of conference-specific social media appsd. Build and maintain student engagement through social media channelse. Visit human services agencies, at the direction of Coordinators, to promote programsf. Promoting and marketing CE programs at provincial and national levels (conferences)g. Assist Coordinator to facilitate information sessions, both scheduled and impromptu at local, regional and national levels (conferences etc.)h. assists in the preparation of promotional material and packages, editing content and style, using specialized software;3. Responds to student requests.a. provides information to potential students on application procedures, admission requirements, grading policies, and financial aid;b. assists , counsels, and advises students regarding CE course selection;c. ensures that students meet all prerequisite requirements where applicable. Assesses and processes students' applications according to established criteria; interviews; advises and maintains regular communications with applicants;d. provides general information regarding Continuing Education and the College4 Provides support to CE instructors.a. coordinates exams and invigilates as required;b. tracks and resolvers students issues (i.e. Outstanding student grades);c. prepares contracts for instructors, prepares and provides college orientation information for new instructors;d. coordinates with Human Resources, Payroll, Facilities, Learning Resources, CEIT , and Bookstore as required;e. establishes documentation standards and produces final layout version of course materials for publication in online courses;f. processes student evaluations and instructor evaluation data using confidential collection processes;g. coordinates regular instructor meetings, including agenda preparation and logistics; records minutes at instructor meetings.To Be Successful in this Role You Will Need • Completion of two year post-secondary education• Professional experience with using different social media channels including some experience with LinkedIn and Hootsuite• Excellent working knowledge of English (written and verbal) with emphasis on spelling and grammar and experience in advertising and marketing, or equivalent combination of training, education and experience• A demonstrated ability to:-perform computer applications including demonstrated proficiency with database management, word processing software (i.e. MS Word, Excel) electronic mail and Internet applications-learn computer software programs quickly and effectively.-operate standard office equipment such as photocopiers, faxes and calculators.-perform routine office practices and procedures including standard business formats of letters.-work independently with a minimum of supervision and an ability to accept a high level of responsibility.-deal in a highly effective manner with the general public, students, faculty, and staff.• Proven time management and general organizational skills. Knowledge of course budgeting systems in Continuing Education. A good working knowledge of accounting procedures.• A sound working knowledge of College's operating procedures, with a demonstrated ability to perform related duties based on current division offerings.• Demonstrated knowledge working with website content management/Sitecore.• Proven skills for accurate work and attention to detail.• Knowledge of cloud based file sharing applicationsLink to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 03/04/2024 Close Date Open Until Filled Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by March 11, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11984
Business Development Assistant
WSP Canada, Vancouver, BC
The Opportunity: Our WSP Property and Buildings (P&B) business development team is evolving in Canada, and we want to hear from you! WSP P&B is currently seeking a Business Development Assistant to join our team of business growth champions. As the Business Development Assistant you will work with Business Development Leaders across Canada to help support strategic growth initiatives. You will have the chance to work on a variety of projects and your diverse responsibilities will include assisting with business development and marketing activities, coordinating graphic design projects, developing proposal materials, and supporting event management. You must maintain a strong work ethic, positive attitude, and excellent time management and communication skills. Your strongest assets will be your collaborative nature as well as competencies in core business development and marketing activities, graphic design, digital tools, social media and content development. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here: Assist with data gathering and research to support business development and marketing plans Assist with social media, company website and building online brand presence Interview technical team members and gather input from multiple sources to help develop content Assist with event and conference coordination Design qualification packages, brochures, presentations and other business development assets Design custom proposal graphics, such as cover pages, dividers, and infographics Assist with special projects that require graphic design elements Coordinate project photography and assist with maintaining image library Coordinate industry award submissions, including assisting with content development and creating graphic presentations Liaise and collaborate with corporate marketing and communications team on marketing campaigns and other special projects Create project schedules, communicate with stakeholders and contributors on deliverables and deadlines Maintain internal and external websites with new updates and content Maintain in-depth knowledge of all aspects of the firm's portfolio and services Regular, full-time with access to WSP's BenefitsWhat you'll bring to WSP: Undergraduate Degree in Business, Commerce, Marketing or otherwise relevant discipline; 2+ years of experience in a business development, marketing, and/or graphic design role Experience in the AEC industry or other professional consulting services industry Proficient in all Microsoft 365 programs (Outlook, Word, Excel, PowerPoint, Teams, Sharepoint) Skilled in InDesign, with an eye for creative design/layouts, as well as additional Adobe applications (Photoshop, Illustrator, Lightroom) High level of organization and ability to multi-task Strong written and verbal English communication skills, including ability to write and support content development Ability to manage multiple projects at the same time and assess situations of urgency with minimal oversight Team player who excels in a collaborative environmentCompensationExpected Salary (all locations): $56,062.50 - $91,700Position not eligible for bonuses.WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location.Contact : [email protected] WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Student Recruiter Advisor
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Student Recruiter Advisor Posting Number 02149SA Location New Westminster/Coquitlam Campus Grade or Pay Level S - Pay Level 14 Salary Range $58,520 to $65,283 per annum, which includes a special allowance of $3,500 per annum. Salary and wage increments will be in accordance with the Collective Agreement. Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 04/08/2024 End Date Day of the Week Mondays to Fridays Shift 9:00 am - 4:30 pm Work Arrangements This regular, full-time (35 hours per week) position is available starting April 8th, 2024. Regular hours of work are Monday to Friday, 9:00am - 4:30pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the Coquitlam campus.Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered. On top of this, we offer: •Competitive extended benefits, •Family-friendly benefits (including top-ups for maternity/parental leaves), •Generous time-off benefits (vacation and sick leave days), •Defined benefit pension plan with employer contribution, •Free access to Employee Assistance Program ( EAP ) and TelaDoc, •A variety of health and wellness benefits (to learn more, please visit: https://www.douglascollege.ca/about-douglas/campus-information/careers-douglas-college/total-compensation ), •Continuous professional development opportunities (e.g. PD funding, tuition waivers, free courses, free access to LinkedIn Learning courses, College-provided workshops, etc.), •Free access to the campus fitness centres, along with free daily fitness classes, and •Discounted rates on wireless phone plans, car rentals, and pet insurance. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Student Recruiter Advisor actively promotes programs and services at Douglas College by planning, maintaining and executing student recruitment programs for Douglas College. They provide exceptional client-centred service on a consistent basis to all stakeholder groups.Responsibilities1. Promotes and co-ordinates the strategies and programs for student recruitment and related presentation duties, including:a. designs presentations with a strategic marketing approach appropriate to the intended audience;b. presents relevant information to small and large groups comprised of various populations on the benefits of post-secondary education, Douglas programs, admission requirements, student services, financial awards, student life, articulated partnerships, future expansion plans and proposed degree programs;c. accurately provides information to students on possible post-secondary programs at Douglas based upon assessment of their interest areas;d. establishes vital connections and rapport with public and independent secondary schools, government agencies and parent and community groups;e. develops and maintains positive relationships within the university and college community and other institutions, businesses and community agencies;f. assesses inquiries from secondary school counselors and teachers and provides and/or directs them to appropriate information on programs and services at Douglas to better advise their students;g. responds to in-person, telephone, email, web based communications, and regular mail inquiries from public and private schools, colleges, universities, government agencies, community and parent groups;h. prepares various correspondence and analytical reports as required;i. coordinates and organizes mailings of Douglas College viewbooks, brochures and other collateralmaterials;j. maintains and utilizes a contact database of potential students, parents, counsellors and other externalinstitutions through the Douglas CRM system;k. organizes and conducts school or community visits, career fairs, and trade shows;l. travels to recruiting venues;m. sets up displays, tables, and other promotional material/equipment;n. responds to all prospective stakeholders in a positive and knowledgeable manner in regard to college programs, courses, services, policy, and education;o. sets up and uses portable computer, projector, and other audio-visual equipment, as well as troubleshoots for on-site technical difficulties related to making multimedia presentations;p. coordinates administrators, faculty or staff presentations and/or participates in the above mentioned events;q. coordinates student visitation events to Douglas College;r. participates in ceremony presentations if required;s. organizes delivery of phoning campaigns to applied and registered students.2. Supervises the work of the Student Assistant and Co-op Student positions, including:a. identifies, interviews and hires Student Assistant and Co-Op positions under the direction of the Supervisor and the Manager;b. designs and implements appropriate training experiences, and acts as a professional mentor to student employees;c. coordinates the scheduling and daily operations of this group; including monitoring absences and providing time sheet approval;d. supervises work performance, and conducts periodic performance evaluations, as well as exit interviews.3. Supports the Associate Student Recruiter Advisor in their supervision of the Student Ambassador volunteer group including training, coordination of daily operations, communications and performance.4. Provides onsite supervision for College events that involve student activities.5. Performs other duties as assigned. To Be Successful in this Role You Will Need •A minimum of a bachelor's degree in a related field from a recognized post-secondary educational institution plus two years' related work experience. An equivalent combination of education, training and experience may be considered. •A working knowledge of the B.C. post-secondary education system, including admission requirements and programs, graduation, partnerships, and articulated agreements with a clear emphasis on Douglas College. •Excellent interpersonal and cross-cultural communication skills including written and verbal fluency in the English language. •A working knowledge of training and/or job requirements for a wide range of academic, vocational and technical careers. •General knowledge of financial services and processes including entrance scholarships and Canada & BC Student Loan application processes. •A working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity working with Microsoft Office on Mac platforms, and with the Microsoft Dynamics CRM system (or similar system) would be an asset. •Criminal Record Check is required as a condition of employment as per the Criminal Record Check Act. •A demonstrated ability to execute student recruiting strategies, including: •speak effectively to small and large groups in both informal and formal settings. •effectively interview both prospective and existing students in order to identify what is needed in order to help them achieve their educational and vocational objectives. •interact effectively and tactfully with people of various backgrounds and cultures, including students, college employees and the broader community. •develop, establish and maintain good working relationships. •work as an effective team member. •critically analyze, reason, and problem solve. •plan, coordinate and organize work in order to meet deadlines. •work independently with minimal supervision. •train and mentor others, as well as design training programs. •exercise sound judgment and maintain a high degree of confidentiality. •physically lift and carry related promotional materials/equipment that weigh between 20-30 kilograms. •Demonstrated ability to plan and produce a wide range of recruiting and retention events, including design, marketing, volunteer management, event supervision and evaluation. •Demonstrated ability to manage and grow an experiential student leadership program, including member recruitment, training, resource development team building, communications, event planning and evaluation. •Experience in providing supervision in a work environment, or a demonstrated understanding of effective supervisory practices. •Demonstrated ability to build and foster a student staff team. •Demonstrated ability to assess student staff performance, organize and provide the required training. •A valid B.C. driver's license and access to the use of a motor vehicle is essential. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 03/14/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by March 20, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12027
Branch Manager in Training
BMO, Kamloops, BC
Application Deadline: 04/20/2024Address:1180 Columbia St W, Unit 101-FBoldly Grow the Good. Join BMO's customer satisfaction award winning Personal Banking team as a Branch Manager in Training for the BC North East & Yukon Market where you'll learn through our online, self-directed education, mentorship, and live branch coaching observations with other successful leaders in the market over a 12 month period and become a leader of a branch of your own. This team and the leadership group cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO!Bring your creative winning spirit and energy to lead, collaborate, inspire and coach the front-line sales and service teams along with creating and executing on business planning, community engagement, and branch operational engagements and initiatives. This is a chance to accelerate your career and live in the marvel of nature in Northern British Columbia, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle. Please NOTE: For the first 12-24 months, this role requires 100% flexibility to work at any branches in the BC North, East and Yukon Region where the successful candidate will go through training to lead, inspire, and grow a branch team and their career as a Branch Manager with BMO. You will guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Administrative Assistant - Montréal, Québec
Equest, Montreal-Est, QC
The Administrative Assistant is responsible for Supporting our Laboratory and Operations Departments in various Administrative Activities. What you'll do: Assist with composing / reviewing and formatting of various Excel & Word documents and reports Invoicing (compile hours worked, out of pocket expenses and all other related charges in relation to services rendered) Compile and distribute multiple reports / invoices / and other various communications via email (outlook) Create various documents / letters / administrative communications for the various department Managers Purchase Orders (create and record tracking) Assist with Accounts Payables functions such as vendor invoice coding & vendor invoice submission to Accounts Payable scanning department Data entry in various internal and external systems Assisting the receptionist with incoming calls on an occasional basis Copying and compiling various documents for file management purposes Assisting in daily office needs and managing our company's general administrative activities What it takes to be successful in this role: Proven experience as an administrative assistant or office admin assistant Excellent Proficiency in MS Office (MS Excel, MS Word and MS Outlook, in particular) Excellent written and verbal communication skills (French and English) Attention to detail, time management skills and strong organizational skills with the ability to multi-task and prioritize work High School degree: additional qualification as an Administrative assistant will be a plus Why work at Intertek? Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do . What we have to offer: When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, RRSP with company match, tuition reimbursement and more. Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity. Please apply online at Intertek Canada Careers (oraclecloud.com) or send your resume to Mr. Anis Boughazi [email protected] This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Bilingualism is needed for this role as the incumbent would need to deal with internal and external clients and employee's that work outside of Quebec.
BAND 1 (Under Review) - Store Manager, Cannabis Operations - Prince George
BC Public Service, Prince George, BC
Posting Title BAND 1 (Under Review) - Store Manager, Cannabis Operations - Prince George Position Classification Band 1 Union N/A Work Options Location Prince George, BC V2N4P7 CA (Primary)Salary Range $63,400.00 to $90,399.95 per annum Close Date 4/24/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Store Manager, Cannabis Operations Band 1 (Under Review) About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB has been assigned to distribute, wholesale, and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government's key priorities of protecting public health and safety, promoting social responsibility, and eliminating the illicit market. Since 2018, the BC Cannabis Stores chain has grown to 39 locations across the province, providing an educational, safe, and socially responsible outlet for the BC public to engage with non-medical cannabis products. We distribute cannabis to all licensed retail locations across BC and work with licensed producers across Canada to provide a wide product assortment that is centrally distributed. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Marketing departments.About this role:The Store Manager, under the general supervision of the Regional Manager, is responsible for the management of a major retail operation, by providing leadership and direction, controlling costs and maximizing revenue through the achievement of sales targets. Responsibilities include providing excellent customer service and education to the public.The Manager is responsible for developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training, and development of staff, scheduling assignments, participating as required in all store duties as well as handling labour relations issues for the work unit.A criminal record check is required.Successful completion of Selling it Right Certificate™ is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: A minimum of three years of recent, related experience* leading a team within a customer-facing retail operation. *Must include experience with customer service and the management of assets.Preference may be given to those candidates with the following: Degree, diploma, or certificate in business or retail management. Experience working in a government or regulatory environment. Experience working in a unionized environment. Experience working in the cannabis industry. Formal course work in cannabis from an accredited post-secondary institution. *Recent, related experience is defined as occurring within the past 5 years.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Andrea Trousdell, HR Advisor, Talent & Compensation at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
BAND 1 (Under Review) - Store Manager, Cannabis Operations - Prince George
BC Liquor Distribution Branch, Prince George, BC
Store Manager, Cannabis Operations Band 1 (Under Review) About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB has been assigned to distribute, wholesale, and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government's key priorities of protecting public health and safety, promoting social responsibility, and eliminating the illicit market. Since 2018, the BC Cannabis Stores chain has grown to 39 locations across the province, providing an educational, safe, and socially responsible outlet for the BC public to engage with non-medical cannabis products. We distribute cannabis to all licensed retail locations across BC and work with licensed producers across Canada to provide a wide product assortment that is centrally distributed. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Marketing departments. About this role: The Store Manager, under the general supervision of the Regional Manager, is responsible for the management of a major retail operation, by providing leadership and direction, controlling costs and maximizing revenue through the achievement of sales targets. Responsibilities include providing excellent customer service and education to the public. The Manager is responsible for developing and implementing operational plans, developing annual store budgets, controlling employment costs, and analyzing reports. The Manager is expected to contribute to establish and improve the Cannabis Store image through the implementation and maintenance of policies. The Manager is responsible for the hiring, training, and development of staff, scheduling assignments, participating as required in all store duties as well as handling labour relations issues for the work unit. A criminal record check is required. Successful completion of Selling it Right Certificate™ is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: A minimum of three years of recent, related experience* leading a team within a customer-facing retail operation. *Must include experience with customer service and the management of assets. Preference may be given to those candidates with the following: Degree, diploma, or certificate in business or retail management. Experience working in a government or regulatory environment. Experience working in a unionized environment. Experience working in the cannabis industry. Formal course work in cannabis from an accredited post-secondary institution. *Recent, related experience is defined as occurring within the past 5 years. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Andrea Trousdell, HR Advisor, Talent & Compensation at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Store Manager
Human Resources Assistant
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Human Resources Assistant Posting Number 02159SA Location Hybrid / New Westminster Campus Grade or Pay Level A - Pay Band 3 Salary Range (Minimum: $51,514 , Control Point: $68,685, Maximum: $72,119) Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstanc Position Type Administration - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Administration Start Date 04/22/2024 End Date 09/20/2024 Day of the Week Mondays to Fridays Shift 8:30 - 4:30 Work Arrangements This temporary full-time position is available April 22, 2024 to September 20, 2024.Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday.The position is based in the New Westminster campus with an option for a part-time work from home arrangement. Occasional travel will be required between Douglas College locations. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Human Resources Assistant provides timely, accurate and consistent service and administrative support in the areas of HR services, operations, recruitment, employee relations, employee development, strategic initiatives and labour relations to management, supervisors and employees of the College. This position requires sound judgment and adherence to confidentiality in the application of policies and procedures.ResponsibilitiesUnder the supervision of the HR Manager, Operations and Recruitment, the Human Resources Assistant is accountable for the following:• Supports, implements, and maintains a range of administrative activities specific to the department including confidential correspondence, payroll documentation, recruitment processes such as tracking and following up on work permit renewals and credentials and assistance in employment and educational verifications, employment verifications and employee records management;• Establishes, organizes and maintains all electronic employee records, including confidential/restricted files, ensuring compliance with Freedom of Information and Protection of Privacy legislation and archives and retrieves physical files from storage on and off site.•Dispatches On-Call Auxiliaries and manages the On-Call Database, ensuring adherence to the BCGEU Collective Agreement;•Organizes and carries out assignments with a high degree of judgment, confidentiality and accuracy;•Participates as a team member on a variety of Human Resources projects, functions and events.•Compiles, documents, enters and updates employee appointments, personal information, employee status and activity, job information, benefits information, and employee credentials in Banner HRIS while carrying out assignments with a high degree of judgment, confidentiality and accuracy.•Reviews, confirms and ensures the integrity and accuracy of information entered into the Banner HRIS using audit reports. Assists with processing and testing related to Banner HRIS and other system upgrades.•Liaises with payroll staff, administrative officers, supervisors and other departments to obtain information, clarifies details and makes changes to employment records.•Manages and administers the online Employee Records system for onboarding and offboarding employees (troubleshoots, implements upgrades, explores new functionalities, etc.) and provides direction and assistance to new employees and other systems users at the College.•Administers the full new employee onboarding process, from utilization of online onboarding to new employee jumpstart sessions, new employee welcome event and other onboarding components.•Responds to a variety of requests by telephone, e-mail, and in-person from management, faculty, staff, students and the general public regarding human resources and other matters as they arise.•Assists with special projects related to Human Resources matters such as the Retirement Dinner, Employee Recognition, Training and Development, New Employee Welcome Event, New Employee JumpStart Sessions, recruitment fairs, etc.•Answers queries regarding DCFA and BCGEU Collective agreements, policies, procedures and employment guidelines.•Identifies and refers complicated matters on issues requiring further interpretation to the Human Resources Managers, Associate Director and the Associate Vice President.•Manages and administers the employee contract workflow using DocuSign, and acts as DocuSign process trainer and liaison for the College.• Manages and updates department pages in the College intranet (SharePoint) and department external website (DruPal)•Administers HR Operations and Recruitment-related surveys and questionnaires and prepares reports for analysis and further action.•Manages the online testing systems and administers appropriate testing to identify qualified candidates.•Identifies, recommends, develops, and participates in the implementation of strategies to improve efficiency and effectiveness of processes related to recruitment and employee services.•In the absence of the HR Associate, Employee Health and Benefits, administers employee enrollment into College benefit plans, and assist employees with completion of various enrollment application forms and assists with the administration of disability, return to work and rehabilitation issues.•Provides back-up to the other Human Resources Associates as required.•Performs other related duties as required. To Be Successful in this Role You Will Need •Completion of a two year directly related program (such as: Human Resources Management) with a minimum of two years of experience in a unionized Human Resources environment including experience working with collective agreements and confidential issues. •3 years of relevant work experience related to human resources management, event management, and learning services •Event coordination experience (i.e. training, recognition events, conferences, etc.) •Experience with the design and creation of communication/marketing materials in multiple media formats •Demonstrated proficiency with Microsoft Word, Excel, SharePoint and Banner HRIS (or other complex, integrated Human Resources Information System including spreadsheets and databases). •Proven ability to meet changing priorities, to multi-task, deal with frequent interruptions, to meet Human Resources and Payroll deadlines and to make responsible decisions by exercising good judgment resulting in work that is of a high quality. •Strong interpersonal skills and demonstrated ability to deal effectively with all employee groups on a diverse range of matters; ability to effectively organize and carry out a variety of job assignments with a high degree of confidentiality. •Demonstrated commitment to and proficiency in client service excellence. •Demonstrated ability to work with considerable independence, discretion, and initiative combined with the ability to work in a collaborative manner in a team environment, including exercising initiative in offering assistance to colleagues. •Also demonstrated ability to deal effectively with conflict in a professional manner. •Strong ability to organize tasks to meet deadlines and ensure prompt responses regarding queries and issues to employees, supervisors and management. •Good mathematical and analytical skills with strong attention to detail. •Excellent command of the English language, both written and oral. Link to the: Douglas College Core Competencies Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/03/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by date. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12069
Relationship Manager - Business Markets
RBC, Humboldt, SK
Job SummaryWhat is the opportunity? You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBCs ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value. Location: training period will be in Prince Albert, SK. Upon successful completion of the training program, mobility across Northern Saskatchewan is required.Job DescriptionWhat will you do?Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needsProactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBCPlan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients business and personal financial needs to win as One RBCManage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risksChampion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choiceBe on your clients path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permittedWhat do you need to succeed?Must-haveBusiness development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business communityProven track record in exceptional client relationship managementExcellent communication, time management and organizational skillsNice-to-haveCredit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentationsCompletion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar fieldGood knowledge of a broad array of business and personal financial products and servicesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.A comprehensive Total Rewards Program including bonuses and flexible benefits Opportunity to collaborate with other business segments within the bankCompetitive compensationOpportunity to build close relationships, do challenging work, and work towards personal and professional growthFlexible work/life balanceAbility to make a difference and have a lasting impact on your clients business and personal lifeJob SkillsAdaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job DetailsAddress:801 15 ST E, UNIT 735:PRINCE ALBERTCity:PRINCE ALBERTCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-05Application Deadline:2024-04-28Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Customer Business Development Manager, Sobeys (Poultry)
Maple Leaf Foods Inc., Mississauga, ON
The Opportunity: A champion and advocate for MLF and customer(s). Responsible for developing and strengthening customer relationships, managing and growing both MLF and customer’s business, and bringing category management knowledge and expertise to our customers. Any MLF team member interested in being considered for this role are encouraged to apply online by .April 24. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Reach and exceed internal commitments such as such as volume, profit, and trade spend ROI. Understand customer’s strategy and build strong relationships beyond daily transactional interactions. Achieve profitable growth through the understanding and manipulation of key sales fundamentals, distribution, pricing, promotion and display. Lead the complete sales process through joint business planning, negotiation, forecasting, trade fund management, volume incentive planning, gap closing, and business reviews. Sell in a fact-based way utilizing various sources of available data such as Nielsen and IRI to diagnose the business and turn insights into selling strategies. Demonstrate and build upon basic financial acumen through the understanding and management of Maple Leaf and customer P&Ls Passionately acquire strong knowledge and expertise in our products, industry and the category management so that you become the customer’s consultant on the business. Exercise strong multi-functional leadership both internally and at the customer by frequent and proactive engagement of available resources to deliver the business, i.e.: marketing, insights, shopper marketing, field sales, category sales development, finance, demand planning and supply chain. Travel as required for internal and customer purposes, with some overnight required. Develop stretch targets; meet or exceed plans. Strategically grow a profitable business Strengthen customer relationship. What You’ll Bring: Brings a diverse perspective that complements the skills, strengths and opportunities of the team. ​5-7 years of retail food industry or consumer packaged goods sales experience University Degree - Business education preferred. Strong commercial sense and industry knowledge Exceptional interpersonal, communication and presentation skills Self-management and organizational skills Creative thinking, analytical and problem-solving skills. Ability to work independently as well as part of a team. Ability to “think on one’s feet” and make decisions independently in a fast-paced environment. Focused on value-added selling. Leadership and emotional maturity Valid driver’s license Proficient computer skills Category Management expertise Strong Negotiation skills What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team. #LI-Hybrid