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Global Marketing & Communication Senior Advisor
WSP Canada, Montreal, QC
The communication, digital experience and marketing global WSP team is currently seeking a Global Marketing & Communication Senior Advisor to join its ranks. Reporting to the Chief of Global Communications, you will also closely collaborate with the Global Director, Digital Experience, the Global Vice President, Brand Management and Marketing, as well as the Vice President for Global Communications and Public Affairs. In a dynamic organizational environment where creativity and innovation are emphasized, your primary role will be to provide strategic advisory services to the Chief of Global Communications on the planning, organization, socialization, and communication of marketing and communication initiatives. You will also play a key role in managing the team's projects by diligently planning and tracking the global calendar as well as the portfolio of marketing and communication projects. The candidate for this position will work in a hybrid mode, spending a minimum of three days at the downtown Montreal office. Key responsibilities Strategy Assist and support the Chief Global Communications Officer in developing strategic planning. Articulate strategies through presentations and other communication tools to help the larger organization understand the team's mission, objectives, and strategies. Lead the development of compelling and consistent messaging frameworks and reporting to effectively communicate across diverse audiences and communication channels. Translate strategy into compelling presentations in line with the department's initiatives for various levels of the organization. Foster a culture of collaboration and cross-functional alignment by working closely with internal teams and broader stakeholders. Process management Design and implement a communication strategy and project schedule aligned with the needs and business objectives of the Chief of Global Communications and ensure rigorous follow-up. Develop and monitor the overall schedule/calendar of marketing and communication activities and projects. Establish an internal project governance framework to enable periodic presentation of clear, consistent, and accurate dashboards and progress reports for all internal stakeholders. Support, guide, and collaborate with project managers in the development, monitoring, and performance of their project management. Develop and implement effective operational processes to ensure project objectives are achieved. Identify opportunities to optimize various processes and propose continuous improvements to the responsible manager. Manage change and ensure cross-functional collaboration at all project stages. Proactively monitor to anticipate possible obstacles and develop contingency plans. Financial and Performance Management Regularly monitor expenses related to all projects and identify discrepancies. Define key performance indicators (KPIs) to assess the progress and effectiveness of projects. Implement detailed tracking and reporting systems to measure and analyze project progress and performance. Identify opportunities for continuous improvement to optimize project management. What sets you apart You have a bachelor's degree in business administration, communication, marketing, project management or any other relevant field of study for the position and a minimum of 8 years of experience, or an equivalent combination of training and experience. PMP certification, an asset. Ability to anticipate, plan for the long term and align actions with the organization's strategic objectives. Oral and written communication skills, as well as the ability to clearly convey complex ideas to a variety of stakeholders. Strong demonstrated project management and performance measurement skills. Excellent organizational skills: ability to organize information, resources, and project stages in a structured manner to ensure coherence and efficiency. Advanced people and leadership skills to effectively manage relationships which may be indirect in order to achieve consensus, common direction, and achievement of results. Ability to adapt in a dynamic and constantly evolving environment. Comfortable working autonomously and confidence to lead with minimal supervision/direction. Develop a relationship of trust and team spirit with colleagues and enjoy collaborating with multidisciplinary teams. Knowledge of Microsoft Office management and Monday software, an asset. Proficiency in French and English is required, writing, and speaking. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Software Developer - Sr Specialist, Deloitte Global Risk and Brand Protection
Deloitte, Toronto, ON
Job Type:Permanent Reference code:125645 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Kanata, ON; Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?What will your typical day look like? T-SQL Programming Build new SQL views, stored procedures etc. Perform SQL query optimization. Node.JS/React.JS Development Frontend and backend web development ETL Data Processing SSIS package maintenance and development Reporting Tableau and Excel reporting Support MS Access database legacy applications Comprehend existing code for understanding, troubleshooting and code adjustments. Create user interfaces that meet Deloitte standards Communicate and interact with stakeholders to determine project requirements. Clearly document new requirements and processes and maintain existing process documents. About the teamAt Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make? Global Brand develops tools and resources to create an exciting and engaging brand identity consistent with our core values. Our digital solutions and strategies provide best-in-class presentation for elevating brand awareness to enhance our global presence while promoting collaboration and connectivity.Enough about us, let's talk about you Bachelor's degree in computer information systems or related degree or relevant experience Minimum 3 years of relevant work experience. Strong foundational knowledge in SQL. Clear understanding of queries, joins, indexes, views, built-in SQL functions and stored procedures. Strong foundational knowledge in an Object-Oriented Programming Language; preferably JavaScript Ability to understand the business needs and translate that to a technical solution. Ability to comprehend and analyze complex data interrelationships. Must be able to prioritize, take ownership of projects, and drive them forward to completion. Exceptional organizational, analytical, communications and interpersonal skills. Attention to detail is an essential skill. Ability to work independently on projects and contribute in team discussions. Excellent verbal and written communication skills to interact with individuals ranging from staff to partners. The following skills are beneficial but not required: Working knowledge in Access, VBA, Azure or other cloud platform, Tableau, ETL, and SDLC Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Senior Brand Manager, SQL, Database, Developer, Cloud, Marketing, Technology
Deloitte Global - Oracle Marketing Leader (Director)
Deloitte,
Reference code:125731 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. What will your typical day look like? Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.Want to make an impact that matters? Consider Deloitte Global. As the Marketing Leader for the Global Oracle Alliance, you will be responsible for developing and executing high-impact marketing plans that align with the Global Oracle Chief Commercial Officer's growth strategy. In this critical role you will employ cutting-edge marketing techniques and channels to accelerate pipeline and revenue generation. Success will require demonstrated strategic thinking, data-driven planning, executive-level relationship building, and bold ideas to achieve aggressive growth targets through the Oracle alliance: Lead and manage a global team of marketers and project-specific resources to develop and drive digital marketing campaigns and in-person events. Act as the trusted advisor to the leadership team on marketing trends, identify opportunities to promote Deloitte's leadership position to the Oracle ecosystem, and advise on internal and external opportunities for partnership marketing. Collaborate with the alliance leadership team and key stakeholders to develop global marketing strategies to drive growth, generate demand, and enhance/reinforce market position within Oracle ecosystem. Align with alliance and sales teams to deliver results that maximize the ROI of marketing spend. Collaborate with regional marketing professionals to integrate global messaging into regional marketing programs to enhance local market position. Establish and maintain relationships with Oracle alliance field and solution marketing teams. Inform, enable, and engage Oracle on joint marketing opportunities. Collaborate with Deloitte industry, and services marketing teams, to stay informed of firm-wide marketing initiatives, and identify areas of collaboration. Develop, track, and maintain the Oracle alliance global marketing budget and utilize sound marketing methods to ensure programs are implemented cost-effectively and driving toward desired goals for building revenue, relationships, and reputation (ROI development and tracking). About the team Global Ecosystems & Alliances is at the core of the firm's strategy, working hand-in-hand with industries and practice areas to orchestrate expansive business ecosystems of client and alliance relationships to solve the most complex challenges in exponentially powerful ways. By combining leading technology with our time-tested business acumen and strong industry relationships, we bring complete, scalable solutions that can help our clients not only survive-but thrive-in a world of constant change.Enough about us, let's talk about you Qualifications needed: More than 12 years of marketing and growth strategy experience in a large, multi-national organization with 5+ years focused on alliance or partnership marketing Demonstrated success developing global, integrated marketing campaigns and incorporating a range of digital and traditional activations Demonstrated experience managing multi-regional and cross-functional teams to drive projects and meet deadlines Experience developing relationships with alliances/partners to identify marketing synergies and drive incremental impact A highly collaborative management style with strong interpersonal skills to lead, influence, and engage a virtual team while fostering relationships across internal and external stakeholders Highly motivated, proactive, and results-oriented with the ability to act as an innovator to drive change and implement new ways for working and thinking to improve current business practices/processes Demonstrated record of high-business impact, strong negotiation skills, and sound diplomatic skills Total RewardsThe salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be. Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yours Apply by April 1st, 2024.To be considered, you must submit your cover letter, resume and unofficial transcript in ONE PDF document At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Marketing Manager, Oracle, Database, Developer, Equity, Marketing, Technology, Finance
Senior Risk Sensing Specialist, Deloitte Global Risk and Brand Protection
Deloitte, Toronto, ON
Job Type:Permanent Reference code:125890 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Ottawa, ON; Saskatoon, SK Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?What will your typical day look like?Are you a critical thinker who enjoys researching, analyzing data, and monitoring media to identify and report on risks/trends? Deloitte is looking for a Senior Specialist to support the Deloitte Global Risk Sensing (GRS) program, which monitors, analyzes, and identifies risk trends and developments in social and traditional media to provide decision-makers with early insights to advise on mitigation and response strategies. GRS also supports the network of Deloitte firms risk sensing programs by providing leadership and guidance to member firms with new or established risk sensing programs. This role offers the opportunity to work in a challenging yet rewarding environment within Deloitte Global Risk and is ideal for anyone seeking to gain exposure and build knowledge related to global risk sensing and more broadly risk management concepts and responsibilities. Specific responsibilities include: Analyze and monitor both traditional and social media to identify trends in potential risks to Deloitte Global, the Deloitte network of member firms, the professions we operate in, and/or our competitors, while applying judgment to identify emerging risks/trends that may also have an impact. Contribute to the identification and sharing of risk sensing leading practices, and promote the adoption of consistent risk sensing processes, templates, and tools across the Deloitte network. Maintain and help to further develop the risk sensing database (Salesforce platform); create and manage reports in the Salesforce database. Communicate and build relationships with Deloitte Global businesses and enabling areas, and member firm risk representatives. Manage other risk sensing related tasks, which include creating/filing/organizing digital documents, team mailbox management, and other related tasks. Contribute to various risk sensing-related initiatives and projects to support the growth and evolving role of the risk sensing program. Perform other duties as assigned. About the teamAt Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make? Global Risk develops programs, processes, and resources to preserve, protect, and enhance the Deloitte brand around the world. We identify new and emerging risks that might impact the network, mitigate threats as they are identified and proactively engage key stakeholders to develop identification and mitigation procedures.Enough about us, let's talk about youWe are looking for someone with the following qualifications and essential skills: Bachelor's degree in business administration, Accounting, Marketing, Finance, Management Information Systems, International Business, Risk Management, Library Science, Technical Writing, Business Writing, or other business-related field Minimum 3 years of experience in a role focused in the following area(s): research, risk management, management or IT consulting, regulatory/public policy, data analytics, tracking and analyzing media, and/or social media trends Quality-oriented, with robust organization, analytical, critical thinking, and decision-making skills; attention to detail and continuous improvement mindset a must Ability to think outside the box, identify trends, and build meaningful connections between seemingly disparate subjects as new information is presented in order to address complex risk-related topics Ability to multitask and quickly adapt/respond to changing work situations and environments Strong and proactive time and workload management skills; takes initiative Strong verbal and written communication and interpersonal skills Ability to work productively both independently and/or remotely as well as in a virtual team environment; collaborates effectively for results Ability to handle sensitive leadership information with utmost confidentiality Proficient Microsoft Office skills, strong knowledge of PowerPoint, Excel, and Word Preferred Experience using a social media listening technology Database experience, incl. data entry and use of Salesforce-based database technology Experience collecting, organizing, and analyzing data Experience working in a professional services environment strongly preferred Multilingual abilities Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Database, Senior Brand Manager, Developer, Risk Management, Public Policy, Technology, Marketing, Finance, Legal
Director Digital Product Design
RBC, Toronto, ON
Job SummaryJob DescriptionWHO ARE WE?Houseful is on an ambitious mission to help Canadians confidently own their home. We help consumers start their journey towards home ownership and navigate decisions with confidence. We provide digital experiences, education, a team of professionals, and the core products needed to become empowered to buy and own a home.WHAT IS THE OPPORTUNITY?Houseful is looking for an experienced design leader with a track record of building and shipping successful consumer digital products to fill the position of Director of Product Design. This person will have a direct reporting line to the chief product officer of Houseful, manage a team of product designers, and is ultimately responsible for customer experience across all modes of engagement with Houseful customers.The ideal candidate is comfortable contributing to product strategy at a high level, setting and executing towards a vision for customer experience, bringing together the collective creativity and solutioning power of stakeholders across the organisation, driving buy-in and alignment, and partnering with product management, engineering, and marketing to execute towards that vision and strategy. This person is also comfortable rolling up their sleeves, supporting Houseful with whatever is required whenever necessary. As the Houseful organization and services scale, this person will continue to advocate for the design team and support the growth of our design team members.WHAT WILL YOU DO?Be a key member of the Houseful product leadership team with a bias towards action, helping the business efficiently diagnose customer centric problem spaces, formulate strategies, and drive execution through the product development process.Collaborate with houseful product managers, engineers, marketing, and operations, to bring new product and service experiences to life and nurture them.Drive and maintain a cohesive and high quality customer experience across multiple products and services.Serve as a player-coach to continuously up-level designers and processes, including career management, all while driving experience vision, strategy and supporting execution.Nurture and advocate for a culture of customer centricity across the Houseful business.WHAT DO YOU NEED TO SUCCEED?Excellent communication skills; The ability to connect with technical and non-technical audiences and effectively communicate why and story tell.Overarching technical and hands on experience in both the Product Design and User Experience domains, including best practices and tools for startup cultures.A love of advocating for, coaching and developing the skills of your team, and an organised approach to their career development.Mastery of diagnostics of customer problems and how that drives solutioning and innovation of customer experiences. Examples of skills are leading design thinking exercises, journey mapping, service blueprints, commissioning and coordinating customer research, user testing, and using customer behaviour data to uncover user experience problems.Confident and proactive in driving and facilitating collaboration and relationship building.Healthy curiosity and a relentless and infectious pursuit of learningSelf motivation to continuously map competitive experiences and emerging best experience practices, tools, and processes.Comfortable moving quickly and with ambiguity, and the intuition to know when enough is known to take decisive action to move forward.An all in attitude and approach doing whatever it takes to make a product and business idea succeedMust Haves:7+ years of digital product design experience or a similar role3+ years in a senior leadership role contributing to product strategy and managing designers and creative team members2+ years in an agile, lean execution environmentDeep knowledge in at least 6 of the following areas of design: UX/Interaction Design, UI/Visual Design, Understanding Human Behaviour, Business and Product Strategy, Design Thinking, Accessibility and Inclusive Design, Strategic Thinking, Systems Thinking, UX Research, Analytics, Usability Testing, Prototyping, Storytelling, Information Design, Information Architecture, Design Systems, Growth DesignBA/BS degree in Design (e.g., HCI, Interaction, Graphic, Visual Communications, Product,Industrial Design) or a related field or equivalent experience Portfolio / Case Studies with recent work samplesNice-to-haves:Experience in proptech or fintechs or startups leading digital financial product developmentExperience with multimodal experiences that combine digital and human powered experiencesExperience with 2-sided marketplaces where consumers find service providers or products.Experience in creating digital experiences that connect customers with industry experts(e.g., Advisors, Customer Support) across various platformsExploratory work with new AI-driven tools that supplement or augment the work of designers, researchers, and/or developers.Exploratory work with AI driven customer experiencesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-hybrid#LI-POST#TechPJJob SkillsAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-03-11Application Deadline:2024-05-14Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Sales Support Team Associate | Windsor
Hudson's Bay Company, Toronto, ON
What This Position is All About The Sales Support Team (SST) Associate is responsible for assisting the Marketing Manager and the SST Team Lead with the Company's Inventory and Pricing strategy at store level. The SST associate is responsible for the accuracy, efficiency and integrity of company operating policies and partners with the Marketing Manager to plan, organize and prioritize multiple tasks. Who You Are: Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others. Is future oriented, and can share engaging visions or beliefs. Can create competitive and breakthrough plans or ideas. Has a good sense of timing, is a good listener, and can get cooperation with little disruption. You Also Have: College diploma in retail management or related field preferred 2-3 years of experience in retail industry Experience coaching and developing a team As The Sales Support Team, You Will: Responsible for managing a timely and accurate execution of all inventory tasks, including change in Price, Return to Vendor (RTV), Outgoing Transfers and Salvage reports Manage and distribute the paperwork/paper-flow associated with inventory and pricing Help co-ordinate the timely and accurate execution of all department signing as per Company standards Engage and interact with customers in accordance with the G.R.E.A.T. (Get Ready, Engage, Add Value and Transact) service model Maintain cleanliness and organization in areas assigned How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount#HBInventoryAssociate Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
COMM O 21R - Senior Communications Advisor **Amendment - Close Date**
BC Public Service, Victoria, BC
Posting Title COMM O 21R - Senior Communications Advisor **Amendment - Close Date** Position Classification Communications Officer R21 Union GEU Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $67,728.87 to $77,012.22 per annum Close Date 4/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> BC Pension Corp Ministry Branch / Division Plan Communications Job Summary Classification:Communications Officer R21 Job Type:Regular full time Location:Victoria, BC Canada Union/Excluded:BCGEU Salary Range:$67,728.87 to $77,012.22 per annum Competition:PC24:47563 Closing Date:April 1, 2024 Criminal Record Check:Required Additional Info: An eligibility list to fill future vacancies may be established. Testing will be required.**Amendment - This posting is now scheduled to close on April 1, 2024. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition**Why choose us?There is more to Pension Corporation than you might think. We are an award-winning organization with meaningful purpose-driven work, where staff have impact and create peace of mind for those we serve. We have cultivated an outstanding community rooted in respect, where employees are inspired to have courage, take action, and be at their best every day.Our nine-year strategic plan, Plan 20|30: Our Future is Insight , will guide us from 2021 to 2030. To learn about our aspirations and objectives and how you can be a part of a people-focused organization that is grounded in operational excellence, visit bcpensioncorp.ca What we offer: Flexible work options (modified workweek, on-campus work, or a hybrid of home/on-campus) Comprehensive extended health and dental benefits for you and your family Defined benefit pension program Health & wellness programs - lunchtime seminars, community activities and a comprehensive Employee & Family Assistance Program Incredible campus with collaboration spaces, sit/stand desks, and lots of natural light Ongoing training, professional development opportunities, and scholarship programs Opportunities to give back to the community and support not-for-profits Seasonal events and socials A robust awards/recognition program Discounts on BC Transit passes, travel and accommodation, cell phones and plans, and more Hybrid Work ModelThis position is located in our Victoria, BC office. You will have the opportunity to work part of the time on-campus and part of the time off-campus. Guidelines and requirements for in-office presence are determined by operational need and vary according to the unique needs of each business area.The opportunityWe are seeking a Senior Communications Advisor to join our team in VICTORIA, British Columbia, Canada.Are you a communications professional who conveys complex messages with clarity and impact? The senior communications advisor role is key to the BC Pension Corporation's Plan 2030 strategic goal of proactively supporting the evolving needs of the pension plans. Understanding pensions can be challenging. Our job is to provide members and their employers with clear and accurate information on behalf of the pension plan boards of trustees so they can make informed decisions about their finances both now and in retirement.This external communications role is responsible for researching, writing, and contributing to print and digital content for products such as briefing notes, communications plans, web updates, reports to members, retiree information booklets, annual reports, and other communications products. You will have expertise in plain language writing skills, excellent attention-to-detail, and the ability to juggle a variety of tasks.What do you need to succeed?Must have Bachelor's degree or diploma in a related field (Communications, Journalism, English, Public Relations etc.). An equivalent combination of related education, training and experience may be considered. Minimum of three (3) years of recent experience in the following: -Web writing -Developing a wide range of content for publication -Developing communication plans and providing communications advice Nice to have Experience working in regulated environments, pensions and/or financial communications is a preference. Application requirementsCover letter: Required, one page only.Resume: A resume is required as part of your application. Ensure your resume includes your education, the start and end dates (month and year) of your employment, and any relevant information that relate to the job requirements.Please apply through our career website: https://bcpensioncorp.prevueaps.ca/jobs/ Applications will be accepted until 11:59pm PST on the closing date referenced above. Late applications will not be considered.Diversity & InclusionBC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at [email protected] . Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at [email protected] .Job Category Communications
COMM O 21R - Corporate Communications Specialist
BC Public Service, Victoria, BC
Posting Title COMM O 21R - Corporate Communications Specialist Position Classification Communications Officer R21 Union GEU Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $67,728.87 - $77,012.22 annually Close Date 4/11/2024 Job Type Regular Full Time Temporary End Date 4/4/2025 Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division Communications, Planning and Resilience Branch, Corporate Services Division Job Summary Apply your skills for organizational communications and engagement to this specialized and engaging role.The Corporate Communications Specialist works as a member of a team providing leadership and communications expertise to the deputy minister, ministry Executive Team, individual executives and senior leaders. This position also leads the design and delivery of communication materials, campaigns, projects and programs to ministry staff.The position provides strategic and creative expertise in communication for internal audiences, applying a range of skills to design and deliver targeted campaigns supporting ministry objectives.Job Requirements: Secondary school graduation or equivalent; AND Courses in a related field such as Communications, Public Relations or Public Administration; OR An equivalent combination of education and experience may be considered. A minimum of 2 years of experience in writing engaging content for print, web and other electronic media in the corporate communications area of a large organization. Experience planning and managing web properties including experience in content management and content development. Preference may be given to applicants with: Degree or diploma in Communications, Public Relations or a related field. Experience using Adobe Creative Suite 5.5 or more recent (InDesign, Photoshop and Illustrator). Graphic design experience producing a wide variety of print and digital materials. Experience in the development of digital content strategy, including a comprehensive understanding of content management systems (For example, Drupal). Experience of user experience design principles, accessibility standards and concepts to plan, build and deliver engaging web content. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement. This is a temporary opportunity until 04/04/2025, which may be extended and/or become permanent. An eligibility list may be established for future temporary and/or permanent opportunities. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Communications, Information Management/Information Technology, Policy, Research and Economics
COMM O 21R - Client Relations Coordinator
BC Public Service, Fort Nelson, BC
Posting Title COMM O 21R - Client Relations Coordinator Position Classification Communications Officer R21 Union GEU Work Options Hybrid Location Burnaby, BC V3J 1N3 CACampbell River, BC V9W 6Y7 CAChilliwack, BC V4Z 1A7 CAFort Nelson, BC V0C 1R0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $69,760.70 - $79,322.69 annually, plus $37.64 bi-weekly isolation allowance for Smithers; $54.75 bi-weekly Isolation allowance for Fort Nelson. Close Date 4/23/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Water,Land,ResourceStewardship Ministry Branch / Division IMIT Governance & Digital Strategy/ Natural Resource Information & Digital Services Job Summary Apply your skills for organizational communications to this specialized and engaging role.Natural Resource Information & Digital Services (NRIDS)is the information management/information technology (IM/IT) service provider and organizational partner to the Natural Resource Ministries (NRM). As the centralized authority for all information, geospatialdata, and technology across the NRM, NRIDS is leading the transformation and modernization of business practices through new and innovative technology solutions, continuous improvement projects and operational IM/IT solutions.NRIDS provides broad information management services and leadership in data custodianship by way of the creation, maintenanceand publication of foundational datasets and geospatial information. NRIDS is also responsible for the full range of services to maintain and support all existing IT systems for the NRM as well as the development of new applications to deliver on government objectives. NRIDS is committed to client engagement and understanding the business needs of the NRM to identify where expert knowledge, technology and data/information solutions will help the sector deliver their programs and services more effectively.The Client Relations Coordinator works as a member of the communications team. The position is responsible for developing and managing communications and engagement plans and other communications and training materials/activities. This role will be required to develop and maintain collaborative partnerships with divisional and NRM clients to ensure the effective delivery of NRIDS' projects, and to communicate program goals and objectives.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Water, Land and Resource Stewardship .Job Requirements: Bachelor's degree in communications, Journalism, Public Relations, Marketing, English or a related degree and 2 years of related experience*; OR A diploma in Communications, Journalism, Public Relations, Marketing or English or a related diploma and 3 years of related experience*; OR An equivalent combination of education, training and experience may be considered. Related experience must include all of the following: Developing and implementing communications and engagement strategies or plans. Producing a variety of communications products (newsletters, executive communication, video, web/intranet). Developing and maintaining good working relationships with colleagues and clients. Using Microsoft Word, PowerPoint, Excel, and Outlook. Preference may be given to candidates with: Experience in graphic design. Experience with CMS lite. Experience producing training materials. Experience using Articulate. Experience in video production. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement. There is currently one permanent full time opportunity available. This position can be based in any Ministry of Water, Land, and Resource Stewardship office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established for current and/or future permanent opportunities. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Communications
COMM O 18R - Social Media Specialist
BC Public Service, Burnaby, BC
Posting Title COMM O 18R - Social Media Specialist Position Classification Communications Officer R18 Union GEU Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $64,123.59 - $72,674.35 per annum Close Date 5/3/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Liquor Retail Operations, encompassing the three retail business units of Merchandising, Marketing and Store Operations, is responsible for the daily operations of the 198 BCLIQUOR stores. The Retail division develops and executes key strategies to drive business, creates systems and processes, and establishes daily retail procedures to maximize operational excellence, while upholding BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge, skills and innovativeness thrive to unparalleled levels.About this role:The Social Media Specialist works with the Digital Content & Social Media Manager to curate and develop the strategy and content for BCLIQUOR's various digital and social media channels and executes social media campaigns and strategies to support BCLIQUOR's goals and objectives.Overtime work on weeknights/weekends may be required to respond to urgent social media issues (only for urgent matters or in anticipation of a big launch). A criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience:A degree in marketing, communications, or a related field, combined with a minimum of two (2) years recent related experience*.ORA diploma or certificate in marketing, communications, or a related field, combined with a minimum of three (3) years recent related experience.*Recent, related experience must be within the last five years and include the following: Extensive experience with creating social media strategy, campaigns, growing followers and achieving targets on social media platforms. Extensive experience with social media content and advertising creation (i.e., creating content for posts, Instagram stories, videos). Experience with providing customer service through an online platform, dealing with sensitive customer issues. Preference may be given to candidates with the following: Experience in graphic design and creating social media assets using Adobe suite of programs. Experience with photography, videography and editing. Experience leveraging social media to drive results to stores and/or ecommerce site. Experience in generating ideas and copy for other online assets (SEM, SEO, eNews, ecommerce website). Experience in a geographically distributed retail organization. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities, and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. Candidates must include the following information on their cover letter as it will be used to assess each candidate's qualifications: Experience in a geographically distributed retail organization; please specify the details of the organization based on the number of store locations and the areas where the stores are located (i.e., areas within Canada and/or globally). Details of demonstrated recent related work experience as defined in the position requirements. Specifically discuss details on extensive work experience with creating a social media strategy, campaigns, growing followers and achieving targets on social media platforms and with creating social media content and advertising creation (i.e., creating content for posts, Instagram stories, videos). Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at [email protected] . Please note applications submitted to this email will not be accepted.Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Communications, Social Services
Marketing Communications Officer
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Marketing Communications Officer Posting Number 02166SA Location New Westminster/Coquitlam Campus Grade or Pay Level A - Pay Band 15 Salary Range $58,606 annually (with wage increments to a max of $65,718 annually, which includes a special allowance of $2,000 per annum). Salary and wage increments are in accordance with the Collective Agreement. Position Type Support Staff - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Staff Start Date 04/29/2024 End Date 07/22/2024 Day of the Week Mondays to Fridays Shift 8:30 AM to 4:30 PM Work Arrangements This temporary full-time (35 hours per week) position is available starting April 29, 2024. Regular hours of work are Monday to Friday, 8:30 am - 4pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the Coquitlam campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College's Work From Home Policy. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Reporting to the Marketing and Communications Supervisor, the Marketing Communications Officer assists with the development of annual and project-based marketing plans that expand the overall visibility and reputation of the Faculties and programs within their portfolio to prospective students, referrers and other stakeholders that support recruitment efforts. The Officer is responsible for the drafting, implementation, monitoring and evaluation of these marketing plans. The Marketing Communications Officer is also responsible for maintenance and integration of the College's brand voice throughout all marketing touchpoints within their portfolio. The role develops persuasive, creative and engaging content across many different mediums.Responsibilities1. Administers strategic marketing.a. Develops and maintains a deep understanding of the programs and services within respective portfolio, as well as audience profiles for each;b. Liaises with Deans/Associate Deans to understand Faculty priorities and strategic direction;c. Identifies prospective students' needs and gaps in content and recommends new topics and/or types of content;d. Collaborates on the development of strategic marketing plans for respective portfolio that supports the strategic goals of the College and aligns with independent unit goals;e. Implements, monitors and evaluates all Faculty and individual program strategic marketing plans within respective portfolio;f. Maintains high-level knowledge of unpaid marketing channels and platforms and recommends appropriate marketing tools and tactics to promote the programs, services and events within portfolio;g. Identifies media relations opportunities within their portfolio and collaborate with communications team members in the creation of media releases and pitches to generate earned media;h. Collaborates with MCO team members to collect and analyze data from a variety of sources (e.g. social media analytics, surveys, Google analytics) to prepare marketing reports that determine the effectiveness of marketing efforts and makes recommendations for future improvements.2. Research and write dynamic content. a. Researches and writes dynamic original content for core marketing materials including blog posts, web pages, social media channels, viewbooks, video scripts, newsletters, brochures and related marketing collateral;b. Applies critical and strategic thought to the development of materials and determine appropriate messaging for channel and audience;c. Writes in a clear, concise style suitable for selected marketing material and in accordance with College style;d. Researches and verifies information for marketing content using credible sources including personal interviews, Statistics Canada, industry associations and others;e. Contributes to the College-wide content marketing promotional schedule; coordinate workflow through collaboration with MCO team members;f. Creates, organizes and schedules content on Faculty or department-specific social media channels and College web pages;g. Provides substantive editing, copy-editing and proofreading services for material written by other College employees.3. Creates and Maintains marketing communication channels. a. Manages Faculty and/or program and department marketing communication channels including web pages and social media;b. Develops editorial calendars for Faculty-specific channels in conjunction with the College-wide content marketing schedule;c. Protects Douglas College's and Faculty reputation by monitoring Faculty-specific social networks and independently responding to conversations. Advises the Manager, Marketing about items that may adversely affect the College's reputation;d. Maintains high-level of knowledge and keeps apprised of changes to institutional-approved tools in order to use them effectively, including Drupal CMS , TargetX CRM , Facebook, Twitter, Instagram, and others.4. Creates visual content for marketing purposes. a. Identifies visual content needs that support Faculty and program-specific marketing objectives;b. Works with Marketing and Communications Supervisor to plan, organize and execute photo and video shoots;c. Works with Graphic Designers to create concepts that address and contribute to achieving marketing objectives;d. Contributes photo and video assets to the Digital Asset Management system in MCO , including adding tags and metadata.5. Supervisory duties a. Hires and evaluates student staff including providing orientation and ensuring the provision of appropriate training and professional development;b. Initiates and processes appropriate personnel, payroll, accounting and purchasing documentation;c. Supervises the daily operation of positions under his/her authority; provides input into staff job descriptions;d. Approves staff work schedules and time sheets;e. Ensures adequate coverage for areas that fall within the scope of responsibility, while accounting for existing budget parameters;f. Develops and administers operating budgets for area-specific marketing activities.6. Performs other dutiesa. Assists the Manager of the department when requested;b. Represents the department at internal and external meetings, as requested. To Be Successful in this Role You Will Need •A Bachelor's degree in marketing, communications, journalism, public relations, or a related field from a recognized post-secondary educational institution, as well as a minimum of three years' of directly related work experience; or an equivalent combination of education, training and experience; •Demonstrated high proficiency in copywriting for print and electronic, including research and interview skills, data analysis for content development, excellent control of style variations for different media formats, tone for different audiences, and accuracy of copy •Proven dynamic writer, editor and storyteller; •Demonstrated high proficiency in editing and proofreading skills, including excellent command of English grammar and punctuation, and a commitment to clear and accurate presentation of material; •Proven, solid grasp of marketing fundamentals and tactics including proficiency in marketing plan development and project coordination; •Proven experience in content marketing and social media management across multiple platforms including content plan development, content generation and distribution, reputation management, client relationship management and use of social media management tools; •Self-motivated, self-directed and assertive with the ability to work under minimal supervision; •Willingness and ability to investigate and identify stories and news from across the College through a marketing lens •Maintains currency with digital trends and developments, social media analytics, social listening and networking; •Demonstrated ability to synthesize complex information; •Demonstrated ability to initiate collaboration and work effectively as an integral member of a marketing team; •Understanding of office procedures as well as standard office software such as MS Word, PowerPoint, and Excel; •Working knowledge of digital photography including the ability to take publication-quality photographs in a variety of settings; •Ability to maintain confidentiality. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/12/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca. Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by April 18, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12171
BAND 1 - Digital Communications Officer
BC Public Service, Vancouver, BC
Posting Title BAND 1 - Digital Communications Officer Position Classification Band 1 OIC Union N/A Work Options Hybrid Location Multiple Locations, BC CA (Primary)Vancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $63,400.00 - $90,399.95 annually Close Date 5/6/2024 Job Type Regular Full Time Temporary End Date 8/8/2025 Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division GCPE Job Summary Bring your strong leadership skills to this dynamic team environmentGovernment Communications and Public Engagement (GCPE) is a dynamic, progressive and innovative organization that supports external communication of government in its ongoing dialogue with British Columbians. GCPE leads and coordinates government communications through its three divisions: Strategic Communications, Communications Operations and Corporate Priorities.The Strategic Communications division provides a variety of specialized communications support services to all ministries, as required, including writing and editorial services, advertising and marketing services, graphic design, social media and digital services.Reporting to the Manager, Digital Content, the Digital Communications Officer is responsible for developing and publishing social media content and other digital communications products to raise awareness of government priorities and programs. The Digital Communications Officer must understand the priorities of the BC Government and ensure those priorities are reflected in various online channels.Estimated timeline for the hiring process: May to June 2024 Early May (after application end date): Hiring panel reviews applications Mid - May: Selected applicants complete a written assessment Mid - Late May: Hiring panel marks assignments Early - Mid June: Selected applicants take part in interviews Mid - June: Final result notifications provided to applicants Job Requirements: Bachelor's Degree in a related field such as communications, journalism, writing, English, or a communications-related discipline and 2 years *related experience;OR An equivalent combination of education and experience may be considered. *Related experience must include a minimum of two (2) of the following: Communications strategy development and implementation Professional writing Social media management, etc. Experience in design(e.g. graphic design) Preference may be given to applicants with experience in one or more of the following: Journalism Conducting interviews with members of the public both face-to-face and virtual setting User Experience Design (UX) Visual Production Data analysis and data visualization PROVISO / WILLINGNESS STATEMENTSCandidates must be willing and able to: Understand and commit to a diverse and inclusive workplace. Work outside of standard business hours (including statutory holidays and weekends). Work on-call and extended hours during emergency activations, including operational deployments across the province. Work flexible work arrangements (schedules and workplaces). Some evening and weekend work may be required to accommodate meetings, travel, etc. Occasionally travel to all regions in B.C. for events and tours. For questions regarding this position, please contact [email protected] .About this Position: There is currently a temporary opportunity available until August 8, 2025. This temporary opportunity may become permanent. This position will be based in one of the GCPE offices in Victoria or Vancouver. Telework options may be available upon successful completion of a probationary period. Telework is voluntary with conditions. An eligibility list may be established. This position is excluded from union membership. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire (Comprehensive): YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application website. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Communications
Sales Support Team Lead(6 month contract)|Mississauga
Hudson's Bay Company, Toronto, ON
What This Position is All About The Sales Support Team (SST) Lead is responsible for assisting the Marketing Manager to lead the execution of the Company's Inventory and Pricing strategy at store level. This role is recognized as a subject matter expert responsible for the execution of behind the scenes duties that are an integral part of creating an environment that enhances the customer experience. Who You Are: Willing to take calculated risks when necessary, an out of the box thinker that shines in brainstorming sessions. Generates a variety of approaches to problem solving including new and novel ideas. Constantly looking for opportunity to improve the way things are done. Can be depended on for a unique perspective. Drives positive outcomes through objectives and measures. Monitors progress and results. Can be both direct as well as diplomatic. Gains trust quickly. Has a good sense of timing, is a good listener, and can get cooperation with little disruption. You Also Have: College diploma in retail management or related field preferred 2-3 years of experience in retail industry Experience coaching and developing a team As The Sales Support Team Lead, You Will: Engage and interact with customers in accordance with the G.R.E.A.T. (Get Ready, Engage, Add Value and Transact) service model Responsible for ensuring that the team delivers in accordance to the company's operating policies Responsible for coaching and training team Responsible for managing the timely and accurate execution of all inventory tasks, including change in Price, Return to Vendor (RTV), Outgoing Transfers and Salvage reports Manage and distribute the paperwork/paper-flow associated with inventory and pricing How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount#HBInventoryAssociate Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
BAND 1 - Digital Communications Officer
BC Public Service Agency, Vancouver, BC
Posting Title BAND 1 - Digital Communications Officer Position Classification Band 1 OIC Union N/A Work Options Hybrid Location Multiple Locations, BC CA (Primary)Vancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CA Salary Range $63,400.00 - $90,399.95 annually Close Date 5/6/2024 Job Type Regular Full Time Temporary End Date 8/8/2025 Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division GCPE Job Summary Bring your strong leadership skills to this dynamic team environment Government Communications and Public Engagement (GCPE) is a dynamic, progressive and innovative organization that supports external communication of government in its ongoing dialogue with British Columbians. GCPE leads and coordinates government communications through its three divisions: Strategic Communications, Communications Operations and Corporate Priorities. The Strategic Communications division provides a variety of specialized communications support services to all ministries, as required, including writing and editorial services, advertising and marketing services, graphic design, social media and digital services. Reporting to the Manager, Digital Content, the Digital Communications Officer is responsible for developing and publishing social media content and other digital communications products to raise awareness of government priorities and programs. The Digital Communications Officer must understand the priorities of the BC Government and ensure those priorities are reflected in various online channels. Estimated timeline for the hiring process: May to June 2024 Early May (after application end date): Hiring panel reviews applications Mid - May: Selected applicants complete a written assessment Mid - Late May: Hiring panel marks assignments Early Mid June: Selected applicants take part in interviews Mid - June: Final result notifications provided to applicants Job Requirements: Bachelors Degree in a related field such as communications, journalism, writing, English, or a communications-related discipline and 2 years *related experience; OR An equivalent combination of education and experience may be considered. *Related experience must include a minimum of two (2) of the following: Communications strategy development and implementation Professional writing Social media management, etc. Experience in design (e.g. graphic design) Preference may be given to applicants with experience in one or more of the following: Journalism Conducting interviews with members of the public both face-to-face and virtual setting User Experience Design (UX) Visual Production Data analysis and data visualization PROVISO / WILLINGNESS STATEMENTS Candidates must be willing and able to: Understand and commit to a diverse and inclusive workplace. Work outside of standard business hours (including statutory holidays and weekends). Work on-call and extended hours during emergency activations, including operational deployments across the province. Work flexible work arrangements (schedules and workplaces). Some evening and weekend work may be required to accommodate meetings, travel, etc. Occasionally travel to all regions in B.C. for events and tours. For questions regarding this position, please contact [email protected]. About this Position: There is currently a temporary opportunity available until August 8, 2025. This temporary opportunity may become permanent. This position will be based in one of the GCPE offices in Victoria or Vancouver. Telework options may be available upon successful completion of a probationary period. Telework is voluntary with conditions. An eligibility list may be established. This position is excluded from union membership. Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. How to Apply: Your application must clearly demonstrate how you meet the job requirements list above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes. Questionnaire (Comprehensive): YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application website. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Communications
Sr. Manager, Digital Health and Innovation
Loblaw Companies Ltd - Head Office, Brampton, ON
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important: The Sr. Manager, Digital Health and Innovation, translates divisional strategies into brand strategies at the category or campaign level. This role drives strategy for PC Health and Shoppers app and web for the Health and Wellness marketing division, and serves as a key collaborator with business leaders and counterparts within pharmacy services and internal agencies. The Sr. Manager oversees a brand marketing team to drive seamless delivery of the most visible and complex campaigns/programs in digital health and new innovations. They are accountable for the growth of their portfolios.What you'll do: Brand Strategy: Translates divisional strategy into objectives and plans for the category/campaign to drive the growth of the assigned portfolio; makes recommendations for divisional marketing strategy based on category/campaign-level insights Campaign/Program Strategy: Translates brand- & portfolio-level strategic objectives into campaign/program-level strategies; leverages consumer/business insights (e.g., insights from the Customer CoE) and previous campaign takeaways to inform campaign brief; works with Marketing leaders to clearly define important metrics and objectives for each campaign Campaign Planning & Execution: Leads the execution of marketing campaigns for portfolio and ensures execution aligns with annual plan objectives; acts as a key point of contact for agency counterparts, and other partners (e.g., Loblaw Media, Loblaw Digital) for the review and approval of creative People Leadership: Manages team performance against marketing portfolio and campaign objectives and important metrics through mentorship and professional development Partnership: Acts as an advisor to category counterparts; collaborates across the Marketing organization and with other key partners to drive standard processes, shared takeaways, and efficiencies Innovation: Collaborates with partners to incorporate powerful, innovative marketing strategies across paid, earned and owned channels, to drive relevant and best in class campaigns Annual Planning: Supports leadership in the development of annual marketing plans What you bring: Translating marketing strategy into execution Strong knowledge of digital marketing and traditional marketing practicesStrong communication skills and experiences in complex matrix organization Brand strategy & positioning Developing marketing insights from data & analytics Budget management Project management & strong stakeholder management 8 years of experience 4-5 years in brand manager role, managing marketing campaignsOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Personal Banking Assosciate
BMO Financial Group, Thornhill, ON
Application Deadline: 04/29/2024 Address: 1 Promenade Circle Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Collaborates with BMO partners to identify referral opportunities that further grow the customers relationship with BMO beyond personal banking. Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. Meets customer transaction-based needs with seamless execution. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction. Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $35,000.00 - $52,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Personal Banking Assosciate
BMO, Thornhill, ON
Application Deadline: 04/29/2024Address:1 Promenade CircleDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Proposal Specialist
BDO Canada, Toronto, ON
Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO's Strategic Pursuit Centre (SPC) is seeking a specialist to join our team of dedicated proposal professionals providing pursuit management support and advisory services to the firm’s most strategic pursuits nationally. The SPC team is responsible for managing the pursuit process across the country for both our public and private sector marketplace, spanning all BDO industries and services. The SPC is a team of dedicated proposal experts who understand the way both private and Canadian public sector organizations buy. We provide end-to-end services in the preparation, execution and follow-up stages of the pursuit process to help BDO win in the market. Our team is currently seeking a specialist. This candidate would ideally work out of BDO’s Ottawa, Montreal or Toronto office, with the option to work remotely as per BDO policy. Key Accountabilities and ResponsibilitiesSupport the entire pursuit process for strategic proposal responses from proposal kick-off, project management, to final submission.Provide high quality deliverables, and manage all aspects of the pursuit to mitigate any potential risks.Collaborate with internal and external stakeholders throughout the proposal process.Provide RFx review and analysis, custom response template development, and end-to-end pursuit management.Ensure we are sharing sales intelligence with the firm’s national sales office, in order to work seamlessly across sales teams. This includes business developers, account managers, and programs such as the Sales Deal Review Board (SDRB) qualification process and our MUST Win program.Work to ensure BDO’s responses to solicitations help differentiate our services, are competitive, compliant, and high scoring.Support the orals presentation process.Assist with debriefs for each win/loss supported.Ensure BDO’s International Corporate Visual Identity Standards and National brand standards are adhered to.How do we define success for your role?• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration.• You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high-quality work.• You identify, recommend, and are focused on effective service delivery to your clients.• You share in an inclusive and engaging work environment that develops, retains & attracts talent.• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.• You grow your expertise through learning and professional development.Education And Professional Skills/KnowledgeUniversity Degree i.e., communications, marketing, business, or related discipline.3-5+ years of work experience in proposal coordination, development, and management.Experience with understanding the proposal process ideally in both private and public sector industries.A well-organized individual who enjoys project related work, tight deadlines, problem-solving, and wants to be part of a fast-paced team.Confidence coordinating teams, and managing upwards.An understanding of Project Management tools and concepts that will aid the proposal process and the bidding team.Excellent written, interpersonal, communication and consensus management skills are vital.Ability to prioritize workloads, as well as the flexibility to manage multiple tasks and tight deadlines.Process improvement mindset that is continuously striving to evolve our ways of working and improve the end-user experience.Experience in virtual pursuit leadership and cultivating cross-functional team collaboration.Strong experience with Microsoft PowerPoint, Word, and Excel.Additional Assets:Experience working in a professional services firmBilingual (French and English) an assetExperience in managing other team members/resourcesAbility to work in an agile environmentWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Diversity Equity and Inclusion Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.