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Web Developer
Fortinet, Burnaby, BC
DescriptionFortinet are looking to add a talented Web Developer to our FortiAnalyzer development team in Burnaby, BC! This is a full stack position where you will contribute towards front-end (HTML, CSS, Javascript and associated frameworks) and back-end (Python) code. We are looking for a highly motivated individual who can thrive in a fast pace environment and successfully contribute to the team. The ideal candidate will have a can-do attitude, passion for technology, extensive development experience, and will be able to learn quickly. Job Responsibilities: • Create, code and implement web-based user interfaces for FortiAnalyzer and FortiManager. • Be responsible for Python Web server and browser client-side functionalities. • Collaborate with graphic designers and backend development teams to construct and implement the front-end interfaces • Quick prototyping with JavaScript frameworks to experiment ideas and UI/UX enhancements. • Keep code base and design up to date with the latest trend and technology. • Optimizing loading performance for large data. Job skills required: • Proficient with at least one JavaScript framework/libraries such as JQuery, AngularJS, VueJS etc. • Expertise in HTML5, CSS3, Bootstrap. • Strong in OOPs and MVC concepts in JavaScript. • Hands-on coding experience with Python. • Strong analysis, problem-solving and troubleshooting skills. • A collaborative personality, enjoy working in a team-oriented environment. #GD #LI-CN1
Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system. 
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of an Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system. The client is in need of resources to maintain and enhance the MAA web portal system. Maintain MAA web portal system - Portal maintenance activities include break/fix (i.e. bug fixes), software and database modifications, and minor feature enhancements of the existing system to ensure an efficient delivery process. Enhance MAA web portal system - Portal enhancement projects include major enhancements to the enterprise and program level functionality within the portal. The initial project, planned for 2022, will enhance the MAA portal to increase portal usage by the programs participants through improved timeliness of information to end users (digital versus paper); new program functionality and continuous improvements to user experience. Additional projects are anticipated in future years to migrate existing programs and to develop new programs on the MAA portal. We are looking for someone with the following, but not limited to, experience: 5 years experience as a UX Designer Experience as a UX Designer, on a minimum of three different Web Application Development or Enhancement projects conducting the following: Understanding and defining users’ needs Developing designs, that apply human computer interaction (HCI) elements of design and best-practices, for the improvement of an existing website or Web Application; Creating a Prototype of the recommended design; Coordinating and conducting usability testing of the Prototype for user feedback; Analyzing results to determine insights; Documenting recommended changes to the design based on insights; and Following an iterative process to further develop/evolve and test Prototypes until the design is finalized 2 projects of experience conducting the following tasks associated with application usability: Conducting usability studies; Conducting heuristic analyses and implementing web design best practices; and Applying defined web accessibility principles to designs, including but not limited to Web Content Accessibility Guidelines (WCAG) version 2.0 or higher. 2 projects of experience iteratively developing and providing designs for a website or web application that: were integrated into the website or Web Application in production; and resulted in tested or measured improvements to the usability of that website or Web Application. 2 projects of experience conducting the following tasks to define the website or Web Application’s usability: Creating Journey maps, to outline user personas paths, aims, and feelings related to accomplishing identified goals (products or services) with/from the organization; Creating user task flows, to detail the client/business and user steps involved in a user accomplishing identified goals; and Creating interaction models, to detail the stepsusers must take within a website or Web Application to accomplish identified goals. 2 projects of experience developing prototypes including conducting each of the following tasks: Developing user interface (UI) specifications; and Developing Prototypes, of at least two different levels of Fidelity, which were used to validate design elements with users. Apply
UX Designer Senior Associate
PwC, Toronto, ON
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our internal facing team collaborates with the PwC product teams to help operationalize, deploy and automate our technology products. Our team provides white-glove support and runs, operates and maintains the product with the highest level of standards. Meaningful work you'll be part of As a UX Designer, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Collaborative Ideation: Lead and facilitate brainstorming sessions and collaborative ideation with cross-functional teams to generate innovative design concepts and ideas • Journey Mapping: Map customer journeys from both a product and service design perspective, capturing the end to end experience, experience KPIs, touchpoints and interactions • Design Strategy and Service Design: Lead the development of experience blueprints that addresses the need for a cohesive experience flow between the business itself as well as the end users. Pull from different sources - like user experience, product management, and marketing - in order to create and optimize powerful experiences that can be delivered seamlessly • Wireframing and Prototyping: Create wireframes and interactive prototypes that illustrate design concepts and user flows. Iterate and refine designs based on feedback and usability testing results • UI Design & Writing: Design visually appealing and consistent user interfaces that align with the company's brand and design guidelines. Additionally, display strong UX writing skills that help to build great user experiences • User Research: Perform an array of UX research techniques to gain a deep understanding of user needs, behaviors, and pain points • Research Analysis: Conduct, analyze, and synthesize user research data to inform design decisions and balance user desirability with technical feasibility and business viability • Usability Testing: Conduct usability testing sessions to gather feedback and insights from users. Utilize test results to identify areas for improvement and refine design solutions • Accessibility and Inclusivity: Advocate for accessibility and inclusivity in design, ensuring that products cater to diverse user needs and comply with accessibility standards. Also, be an advocate for accessibility within the team and organization Experiences and skills you'll use to solve • Proven experience as a UX Designer or similar role, with a portfolio showcasing strong UI and UX design skills • Master's degree in Interaction Design, Graphic Design, Human-Computer Interaction (HCI), or a related field • Proficiency in industry standard design tools and frameworks, such as: Figma, Sketch or Adobe, Mural, Miro or InVision Freehand, Asana, Azure DevOps or Jira and Agile or Scrum Software Development Methodology • Solid understanding of user-centered design principles and practices (e.g. Design Thinking or Human Centric Design) • Experience creating or familiarity with: User Personas, Experience/User Journey Mapping, Stakeholder and User Interviews, Primary/Secondary User Research Methods, Wireframes, Low and Hi-Fi Prototyping, User Testing Strategies and UI Design • Experience with user research methodologies and the ability to collaborate with researchers to translate insights into design solutions • Experience with Service Design and/ or Web Accessibility is a bonus •A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives PwC BC Region Pay Range Information The salary range* for this position is $69,600 - $ 153,800 , plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location . * Please note that the salary range for this position is reflected for our British Columbia region . Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location . PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. What to consider before applying • This role has the option of being based out of our Toronto and Vancouver offices At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Senior Technical Product Owner
Teck Resources, Vancouver, BC
Summary As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Technical is comprised of Digital Analytics, Digital Systems, Technical Services and Enterprise Improvement Planning, Autonomy and Innovation. RACE is Teck's Digital Transformation program and the Digital Analytics (DA) group (https://www.teck.com/technology) is a key contributor to RACE and acts as an enabler of innovation and digital transformation for the mining industry. DA is comprised of nearly 350 professionals spanning across teams including Software Development, Data Science, Architecture, Product Development, Customer Success and Support, Operations, Sales, Marketing and Business Development. These teams are at the heart of the technological innovation happening at Teck and provide solutions that use artificial intelligence and big data to diagnose, predict and prescribe actions to improve safety, sustainability and production, and drive operational outcomes across the mining value chain. Reporting to the Acting Manager, Platform the Senior Technical Product Owner plays a pivotal role in the planning, execution, and success of the multi-customer platform's technical products. They bridge the gap between technical development teams and business partners, ensuring that the product aligns with the platform's strategic goals and meets customer needs. The role involves working closely with cross-functional teams, including development, marketing, sales, product and customer support. Responsibilities Product Strategy Develop and articulate a clear product vision and strategy aligned with overall Teck objectives Conduct market research and competitor analysis to find opportunities and trends Roadmap Planning Craft and maintain a detailed product roadmap that outlines features, enhancementsand releases over time Prioritize features based on customer feedback, business valueand market demands Requirement Definition Collaborate with partners to gather and define detailed product requirements Translate business needs into technical specifications and user stories Cross-Functional Collaboration Collaborate with development teams to ensure the timely and successful delivery of product features Collaborate with marketing and sales teams to develop go-to-market strategies Work closely with other Product Owners to ensure alignment on strategy and delivery of objectives Quality Assurance Support the definition and implement QAprocesses to ensure the product meets high standards of performance and reliability User Experience (UX) Collaborate with UX/UI designers to build a seamless and intuitive user experience Iterate on product design based on user feedback and usability testing Product Launch Plan and implement product launches, including coordination of marketing, sales, product and customer support activities Metrics and Analysis Establish key performance indicators (KPIs) to measure the success of the platform and its products and services Analyze product metrics and user feedback to make data-driven decisions Risk Management Identify and mitigate potential risks associated with product development and release Proactively address challenges and obstacles to ensure successful project delivery Continuous Improvement Iterate on product features based on user feedback, market trends, and technological advancements Stay updated on industry standard processes and new technologies Qualifications Proven 8+ years experience as a Technical Product Manager / Owner or in a similar role Bachelor's or Master's degree in a relevant field Working experience within sophisticated, cross-functional teams Highly technical, product focused professional that with excellent communication and interpersonal skills i.e. plays nice with others Proven track record in modern, cloud based B2B/B2C platform environments Strong technical background with the ability to understand and communicate complex technical concepts Demonstrated proficiency in stakeholder management Experience with sophisticated analytics and data processing Excellent project management and organizational skills Effective communication and presentation abilities Analytical approach with a focus on data-driven decision-making Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: • Annual Performance Bonus • Profit Share Plan • Health Spending Account • Personal Spending Account • Extended Health Care • Dental and Vision Care • Employer Paid Pension Plan • Life Insurance and Disability Coverage • Paid Sick Leave, Vacation and Holidays • Virtual Telemedicine and additional support for overall well-being • Employee and Family Assistance Program (EFAP) Salary Range: $115,000 - $142,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. Job Segment: User Experience, QA, Quality Assurance, Senior Product Manager, Cloud, Technology, Quality, Operations Apply now »
Senior Customer Experience Design Manager (CX)
Coast Capital Savings, Surrey, BC
Location: BC (Vancouver-GVA) and ON (Toronto - GTA) Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $106,800 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As a member-centric design practitioner, you will partner with internal stakeholders across the organization, demonstrating the value of experience design while ensuring that end-to-end experiences and associated design concepts are created based on insights and support the execution of the corporate strategy. Reporting to the Director, Member Experience Design, the Senior Member Experience Design Manager is a collaborative leader who will promote and advance the practice of experience design throughout Coast Capital. Drawing on best practices in service design (SD) and user experience design (UX), the successful candidate will be responsible for planning and leading all aspects of design projects focused on understanding and fixing end-to-end experiences based on an assigned portfolio of customer journeys. What you'll get to do: Contributes to project scoping conversations and creates and builds end-to-end project plans in consultation with internal stakeholders Prepares and manages detailed work plans Leads the day-to-day implementation of design projects and initiatives Participates in the management and promotion of the Coast Capital Journey Management system through day-to-day project work Acts as a subject matter expert in service design, journey mapping, co-design and prototyping areas. Stays on top of and appropriately draws upon best practices in human-centred design Learns new design software and tools to support day-to-day design work as required Coaches peers on key aspects of human-centred design (e.g., how to create a journey map or do research synthesis) Plans, manages and facilitates remote, in-person and asynchronous member and internal stakeholder workshops (e.g., alignment, validation sessions, co-design workshops etc.) Plans, manages and visualizes a variety of strategic design artifacts, including journey maps, service blueprints, user flows, and personas intended for a variety of audiences, including operational and implementation teams and senior executives. Upload design assets to the Journey Management platform using the standardized workflow and taxonomy. Plans and presents design concepts, research insights and strategies to a variety of stakeholders across the organization Plans and oversees the execution and synthesis of secondary research activities, including desk research, literature reviews, and service audits. Creates and implements research synthesis strategies (e.g., affinity mapping and thematic analysis) to code data and identify relevant user insights, pain points and opportunities Creates detailed digital and analogue design prototypes and documentation (e.g., web interfaces, business models, service concepts, value propositions, and sketches) using a variety of design tools, including Sketch, Adobe Creative Suite, Figma, Confluence, Miro Collaborates across teams and departments to socialize work, seek out feedback, and assess the feasibility of concepts Who are we looking for? Bachelor's Degree/Specialized Certification in Service Design, Industrial Design, Business, or related field A minimum of 7+ years experience working in service design, experience design, CX strategy, and product strategy in an agency, in-house environment, or a closely related field is required. A detailed portfolio of previous design projects that demonstrates a deep understanding of how to improve end-to-end experiences. An understanding of the nuances of the financial services sector and the unique regulatory requirements faced by credit unions would be an asset, as well as an understanding of the concept of Journey Management. Demonstrated track record of planning and leading complex design projects from beginning to end that involve multiple stakeholders Strong oral, written, and visual communication skills, with an ability to prioritize relevant information and tailor it to the level and experience of the audience Deep understanding of service design and human-centred design methodologies and techniques, with a particular emphasis on the technical aspects of implementation Ability to lead and conduct member-facing qualitative research confidently and professionally Excellent critical thinking skills needed to synthesize information and research into compelling storytelling artifacts A visual thinker who can communicate ideas to audiences in an empathic and user-friendly format Skilled at producing high-quality and detailed design artifacts such as journey maps, service blueprints, and personas Capable of building 2D, 3D, and 4D experience prototypes using a variety of industry platforms and software, including Figma and Adobe Creative Suite Organized and capable of facilitating workshops with confidence Skilled at quickly learning new programs to support day-to-day work, providing clear and insightful feedback to designers of differing skill levels, and justifying design decisions with evidence A self-directed leader who is calm under pressure and can exercise sound judgment in ambiguous situations An empathic team player who proactively builds relationships with colleagues and can influence outcomes across the organization A systems thinker who can connect the dots across bodies of work, parts of the organization, and strategic priorities Problem solver who is resourceful, action-oriented, and skilled at navigating conflicts that arise in self-organizing teams Organized and detail-oriented Tenacious and persistent when it comes to getting work done - even under challenging circumstances Committed to the principles of equity, diversity, and inclusion Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Product Designer - Associate
RBC, Toronto, ON
Job SummaryWe are seeking Product Designers at all levels to join our growing team within RBCs Cash Management division. Our newly-formed Experience Design team employs user-centered design practices and methods to create extraordinary customer experiences which transform the market. You will be responsible for creating innovative digital experiences for a range of products serving our diverse customer base. The ideal candidate will have a proven record of driving innovation in a cross-functional organization to design and build the next-generation digital interfaces.Job DescriptionWhat is the opportunity? We are seeking Product Designers at all levels to join our growing team within RBCs Cash Management division. Our newly-formed Experience Design team employs user-centered design practices and methods to create extraordinary customer experiences which transform the market. You will be responsible for creating innovative digital experiences for a range of products serving our diverse customer base. The ideal candidate will have a proven record of driving innovation in a cross-functional organization to design and build the next-generation digital interfaces. Please note: this is a Toronto based role.What will you do? Collaborate closely across our cross-functional team to bring the voice of the customer to every conversation and ensure we are building the best products in the market; Independently produce, deliver, and validate high-quality end-to-end product(s), with a focus on ideating short-term design strategies and features with our product team; Bring a high-performing product design skillset and the ability to leverage design thinking practices to build UI/ UX flows that balance strategic business goals with the needs of clients Understands the capabilities, strengths, and limitations of our technology stack to best align design and development to optimize efficiency, performance and user value; Rationalize solutions and effectively communicate ideas and designs ;Collaborate with core team members to introduce new product features and create a better user experience based on user feedback Work within our Agile team structure and provide quality assurance on creative deliverables Ensure adherence to Accessibility guidelines while keeping Inclusivity top-of-mind Support and mentor junior designers through day-to-day design challenges What do you need to succeed?7+ years of experience working as a Product Designer; Portfolio / Case Studies with recent work samples; BA/BS degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial Design) or a related field or equivalent experienceAn exceptional eye for detail and passion for quality; Keen desire to gain in-depth knowledge of our customers and design complex financial services applications that are both intuitive and efficient; Experience with a wide range of design and prototyping tools (Figma, Adobe Creative Suite, Principle) Desire to work through the entire UCD process using methods like sketching, storyboarding, diagramming, wireframing, prototyping, and user research; Deep knowledge in 2-3 key areas: UX/Prototyping & Interaction Design, UI/Visual Design, Understanding Human Behaviors, Design Thinking, Accessibility and Inclusive Design, Information Design, Information Architecture, Design Systems.The knack to ask why? you believe in data-driven decisions that are strategically informed to drive meaningful solutions to user problems and opportunities; A deep collaborative approach to solving challengesyou understand your gaps and work with others to move the product forward so everybody wins; Support for continuous and iterative improvementyou are comfortable with feedback cycles that are openly communicative and generous within one-on-one and large team settingsBeing meticulous and detail-orientedyou advocate for beautiful visual design balanced with solid UX;An adaptive mindset that is able to navigate challenging or ambiguous problemsNice-to-haves: Experience designing Native Apps and Responsive Web platformsFinancial Services product design experienceExperience integrating the Jobs-to-be-Done frameworkWhats in it for you?We are building something completely new in a dynamically changing industry grab this opportunity to leverage the significant resources of our business and brand to make change happen in the real world. In addition, we offer;A comprehensive Total Rewards Program including bonuses and flexible benefitsA dedicated manager who will support, coach, and work with you to develop an individual career growth planStrong support from our personable Leadership teamAbility to make a difference and lasting impactAn agile, collaborative, progressive, and high-performing teamJob SkillsAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-04-17Application Deadline:2024-05-15Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Senior UX Designer
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?Our goal is to become our industrys leader in exceptional digital experiences. Were putting strategy, research, design principles, and technical innovation at the centre of everything we do, and we need exceptional designers, like you, to bring our process to life.Senior UX designers shape the experiences we create through each of our digital products. As a member of our team, youll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision.Were looking for someone who is passionate about the experience of our users in Wealth Management Canada; a person who is driven to understand our Advisors, Associates, and our clients. If you have experience in shipping great products from concept through to delivery - while managing stakeholder expectations, wed love to hear from you.What you would work onContribute to our suite of products:This is an individual contributor role where you would be accountable for the design work and responsible for leading the design . Whether that be independent, or with other designers.Collaborate with partners in Product and Development to ensure the user is at the centre of design decisions.Communicate with UX Design leadership, stakeholders, and business leaders to ensure design efforts are moving forward to delivering on outcomes.The day-to-day:Challenge the status quo through critical, analytical, and creative thinking.Produce the most applicable artifacts at each stage of the UX design process whether it be low, medium, or high fidelity.Navigate complexity by using different UX methods to uncover user needs and wants and solve problems.Partner with UX Research team to gain the optimal understanding of the users and their problems.Present work with clarity. Always aligning to experience objectives and outcomes.Facilitate or co-facilitate discovery, ideation, or co-creation workshops.What do you need to succeed?Must-havePortfolio or case studies that focuses on how you delivered high quality applications with cross-discipline teams.Experience in an applied research setting including experience integrating user research into design.Experience creating and shipping design as well as optimizing the experienceDemonstrated expertise with design, prototyping, and research tools.Skills - Proactive, Independent and Collaborative.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Youll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.Youll work on applications used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.Youll be part of a team thats pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.Work/life balance is important to us; you will be part of a company that values your time.Job SkillsCommunication, Critical Thinking, Customer Service Management, Detail-Oriented, Group Problem Solving, Product Development Design, Product Development Methodology, Quality Management, User Experience (UX) Design, User Interface (UI) DesignAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-23Application Deadline:2024-05-08Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Associate Director, Web Application Development
RBC, Toronto, ON
Job SummaryJob DescriptionJoin the Digital Technology dynamic team as the Associate Director of Digital Content Development and play a key role in shaping our digital presence at RBC Capital Markets. As a tech leader, you will leverage new and core technologies and innovative strategies to ensure our digital content and campaigns connect effectively with our audience. In this role, you will have the opportunity to lead a diverse, talented team, drive impactful initiatives and contribute to the evolution of our digital ecosystem.What will you do?Lead the development and execution of the digital content strategy aligned to marketing and other organizational objectives while helping to drive and shape the long-term digital content delivery visionManage a team of web content developers and partner effectively with marketing leadership, content creators, UI/UX designers fostering a collaborative and high-performing cultureOversee and help execute on creation, editing and publishing of web content across multiple digital platforms ensuring consistency, accuracy, and adherence to brand and digital guidelinesContinuously analyze web performance metrics and client feedback to optimize the user experience, underlying technology and remediate any deficiencies effectivelyIdentify and implement new technologies and platforms to enhance content management delivery, execution of digital marketing campaigns and help drive deeper client relationships through analytics and insightsCollaborate cross-functionally with marketing, corporate communications, UI/UX, development and support functions as well as vendors to align with overall business objectives.Ensure compliance with legal and regulatory requirements, as well as adherence to cybersecurity, accessibility and other industry best practicesWhat do you need to succeed?Must have:5+ years of technical experience in digital content management or web development, with at least 3 years in a management roleExpert in web content development and have leveraged content management systems (OpenText TeamSite/LiveSite or similar) and SEO best practices (SEM Rush)Hands-on experience with HTML, CSS, JavaScript with good understanding of responsive and mobile-first design.Have a strategic mindset and ability to develop and execute comprehensive digital content programs aligned to the organizational goalsFamiliarity with personalization, content targeting and tools to tailor digital content based on user behavior, preference, and demographics.Nice-to-have: Financial services experience or other highly regulated environmentExperience in delivery and execution of the cross-channel marketing campaigns including email marketing, social media marketing, paid advertising to complement web content micrositesKnowledge of platforms such as Marketo or Salesforce Marketing cloud to execute on outreach campaigns as well as ability to analyze campaign performance metrics and insightsWeb analytics platforms (Google Analytics, CrazyEgg), media delivery platforms (BrightCove, Captivate)Experience using frameworks such as React, Angular, Vue with RESTFul APIs to build rich UI experiencesWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.Flexible work/life balance options.#LI-HYBRID#LI-POST#TECHPJROAR #668365073Job SkillsAgile Methodology, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Cascading Style Sheets (CSS), Commercial Acumen, Digital Marketing Technology, Enterprise Application Delivery, Git, Information Technology Management, JavaScript, JSON, Programming Languages, React.js, RESTful APIs, Software Development Life Cycle (SDLC), System Applications, Taking Initiative, User Experience (UX) Design, Web Content ManagementAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-04-25Application Deadline:2024-05-09Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Digital UX Lead
RONA Inc., Boucherville, QC
Digital UX Lead Language English Français (CA) Apply Now At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. Our expectations As the Lead UX Designer in the Digital Product Team, you'll play a pivotal role in shaping our digital landscape by crafting intuitive and engaging user experiences. For e-commerce websites, mobile applications and internal users tools. You'll be responsible for building up the UX practice, assembling a lean team of UX and UI designers, driving the design process, conducting user research, participating in experimentation, and collaborating cross-functionally to deliver exceptional digital solutions. Your role Design Leadership: Lead the creation of user-centric designs for digital flows that align with the company's brand and business objectives. Team Development: Recruit, mentor, and manage a small team of talented UX and UI designers, fostering a collaborative and innovative environment User Research: Conduct user research, analyze insights, and integrate findings into design strategies to optimize user experiences. Experimentation: imagine solid AB testing options and learn from the results. Cross-functional Collaboration: Collaborate closely with product managers, developers, and other stakeholders to ensure seamless integration of design deliverables. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies, applying this knowledge to enhance design methodologies and processes. The qualifications we are looking for Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field. Proven experience (8 years) in UX/UI design with a strong portfolio showcasing successful projects. Proven experience in large e-commerce retail companies / projects in agencies. Demonstrated leadership skills with previous experience in managing a team. Expert proficiency with Sketch and/or other design tools, including handoff to developers. Expert understanding of design systems theories and execution. Strong understanding of user-centered design principles and methodologies. Excellent communication, problem-solving, and presentation skills. Designer Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis. We require all our head office associates to be proficient in French, spoken and written. By joining the RONA family, you’ll enjoy many benefits, such as: A fitness centre, sports activities, and showers A childcare centre that can accommodate up to 78 children A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Electric car charging stations Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more! RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now