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Booking Clerk, Medical Imaging - Royal Columbian Hospital
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.   Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.   We currently have an exciting opportunity for a Casual  – Booking Clerk, Medical Imaging to join our team at Royal Columbian Hospital located in New Westminster, BC. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.   Come work with us!   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.   Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.   Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.   Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.   Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Peace Arch Hospital (PAH))
Fraser Health Authority, White Rock, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Peace Arch Hospital.  Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Eagle Ridge Hospital (ERH)
Fraser Health Authority, Coquitlam, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Eagle Ridge Hospital. Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Burnaby Hospital
Fraser Health Authority, Burnaby, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a causal Booking Clerk, Medical Imaging at Burnaby Hospital.  Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Surrey Memorial Hospital (SMH)
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Surrey Memorial Hospital. Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Doctor Preference Card (DPC) Clerk/Inventory Analyst, Operating Room
Fraser Health Authority, Delta, BC
Salary rangeThe salary range for this position is CAD $30.54 - $30.54 / hour Why Fraser Health?Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations and is home to six Métis Chartered Communities.  Our hospital and community-based services are delivered by a team of 45,000+ staff, medical staff and volunteers dedicated to serving our patients, families and communities.  Learn more.   We currently have exciting opportunities for Casual – Doctor Preference Card Clerk/Inventory Analysts to join our team at Delta Hospital located in Delta, B.C. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.     Come work with us!   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.   Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.   We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Connect with us!   Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.   Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewDevelops, implements and maintains stock control systems and procedures for OR supplies and equipment. Completes requisitions for OR supplies and equipment, contacts suppliers and representatives, conducts inventory audits and establishes and/or revises re-order points. Maintains the OR Preference Card Item Dictionary, as well as Doctors Preference Cards systems and processes. Participates and supports the reprocessing systems used for the operating room in accordance with best practices. Responsibilities Controls OR inventory content and levels of a variety of Operating Room (OR) equipment and supplies by reviewing and analyzing reports such as inventory status and stock usage to ensure appropriate and adequate levels. Determines and establishes revised re-order points for the purpose of ensuring efficient utilization of OR supplies.  Conducts regular physical checks and compares actual to recorded inventory levels; investigates discrepancies; resolves or refers problems to Care Leader. Completes requisitions for OR supplies and equipment. Receives incoming supplies/equipment and places stock in designated areas. Follows up on incomplete orders and damaged goods received by contacting appropriate personnel or source of supply and arranging for corrections or replacement as appropriate. Follows up on back ordered items; notifies and communicates findings to the Manager and Care Leaders accordingly. Liaises with external sales representatives to place orders for loaner equipment, trials of instruments, implants and medical surgical supplies as directed. Communicates with Sterile Processing Department, Health Shared Services BC (HSSBC), and other departments on these and like matters. In conjunction with the Surgical Team, reviews OR slate validation reports to ensure necessary equipment and supplies are available for surgeries; assists Care Leaders to obtain emergent equipment and supplies for non-scheduled emergent surgeries. Assists in the picking of supplies and instruments for surgical cases by providing input into the work instructions for picking and pick lists used to identify case inventory for cases on the operating room slate. Rotates stock and reprocesses outdated supplies according to departmental procedures. Maintains related documentation, processes and systems in accordance with best practice standards and in compliance with Ministry Reprocessing Audits. Participates in Sterile Processing Department's Quality Assurance Program by collecting data and providing input. Creates and maintains OR Doctors Preference Cards and Sterile Processing Pick lists. Collaborates with Care Leaders and Sterile Processing Department regarding inventory nomenclature and locations; identifies discrepancies and makes recommendations for correction. Participates in the maintenance of the Preference Card System and the Meditech Item Dictionary by providing input regarding edits, updates, dictionary building, and integration with other system modules. Ensures OR supplies and equipment are labeled and organized and hard copy reference preference cards are maintained and up to date. Maintains supplies and equipment catalogues and relevant computerized records, completes documentation as required for the maintenance and release of equipment. Performs other related duties as assigned.  QualificationsEducation and ExperienceGrade twelve (12), successful completion of a Sterile Supply Processing course, and three (3) years' recent, related experience or an equivalent combination of education, training and experience.Skills and Abilities Knowledge of surgical and medical terminology. Ability to keyboard 40 w.p.m. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Ability to organize work. Ability to operate related equipment. Physical ability to carry out the duties of the position.
Health Unit Aide, Urgent Primary Care Centre- Abbotsford
Fraser Health Authority, Abbotsford, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  Come work with us!  Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us!  Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok  Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position plays an essential role in ensuring the delivery of quality and timely care, including efficient flow of clients through the Urgent Primary Care Centre (''UPCC'' or ''Centre''), maintaining a focus on immediate aspects of client-centered care such as client comforts, and ensuring a safe and welcoming environment for all individuals. Maintains supply inventories, equipment and clinic rooms for the Centre, and performs duties such as preparing clinic rooms, ordering, maintaining and organizing medical/surgical inventories and supply areas, cleaning equipment and instruments, and delivery and processing of samples and lab specimens. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients residing in the city of Surrey, to provide clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. ResponsibilitiesMaintains inventories of office, medical and pharmaceutical supplies and equipment by performing duties such as monitoring inventory levels, identifying requirements, processing and receiving orders, verifying invoices match packing slips, documenting, distributing supplies to staff as required, restocking/storing shipments, organizing repair/maintenance of equipment, delivering supplies and equipment to and from the hospital or other supply depot, as required. Communicates with Centre staff, central stores/purchasing, local hospitals and pharmacies and other health departments regarding supplies and equipment.Provides support in clinical settings by performing duties such as setting up and dismantling rooms and calibrating and cleaning equipment such as scales and glucometers.Prepares equipment and instruments for offsite sterilization in accordance with established procedures; cleans and organizes supply areas and prepares clinic rooms; cleans returned equipment and checks for repairs.Delivers and disposes of supplies, biologicals, materials, and equipment by performing duties such as packaging, making arrangements for pickup and delivery, and transporting items such as samples and lab specimens. Processes financial information such as encounter codes and physician billings using a computerized system, verifying information such as basic client details and coding, entering and updating records, calculating billing totals, uploading information for appropriate submission, following up on related discrepancies, and making corrections as directed. Refers complex problems to Manager or designate.Performs administrative support duties by assembling, packaging, organizing and renewing pamphlets/resource information for distribution to the client and/or family.Maintains department resources such as audiovisual and office equipment by carrying out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges. Refers further maintenance of equipment required to the Manager.In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant certificate plus one year of recent related experience or an equivalent combination of education training and experience.Skills and AbilitiesAbility to communicate effectively, both verbally and in writing.Physical ability to carry out the duties of the position.Knowledge of nursing equipment.Ability to operate related equipment.Ability to type at 40 wpm. Ability to work independently and in cooperation with others.Ability to organize and prioritize.Ability to establish and maintain rapport with clients.Knowledge of medical terminology.Ability to analyze and resolve problems.Conflict resolution and crisis intervention skills.Ability to observe and recognize changes in clients.Knowledge of general office procedures.
Booking Clerk, Medical Imaging - Mission Memorial Hospital (MMH)
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Mission Memorial Hospital. Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Abbotsford Regional Hospital & Cancer Centre (ARHCC)
Fraser Health Authority, Abbotsford, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Abbotsford Regional Hospital & Cancer Centre. Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Clerk, Rehabilitation Services- Ridge Meadows Hospital (RMH)
Fraser Health Authority, Maple Ridge, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  Come work with us!  Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us!  Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewThe Clerk, Rehabilitation Services schedules and books patient appointments and registers and admits patients for rehabilitation within the program. Performs a variety of related clerical duties such as typing materials, preparing invoices for patients, performing reception duties, setting up and maintaining files, timekeeping, and maintaining office supplies and records. Responsibilities Schedules and books patient appointments by receiving appointment requests, making follow up appointments, assigning and adjusting dates and times in accordance with established guidelines, maintaining patient wait list, contacting doctor's offices, patient or unit to confirm patient appointment and directing patients to the appropriate area. Registers and admits new patients for rehabilitation within the program by obtaining and entering patient information, contacting referral agencies such as doctors and health care facilities to verify patient information, and completing admission and other required forms. Sets up and maintains filing systems for various department records.  Types a variety of technical and non-technical documents such as correspondence, reports, minutes of meetings, medical billings, statements and forms from draft and/or dictation; composes correspondence as directed. Performs clerical duties such as answering the telephone, taking and relaying messages, re-directing calls to the appropriate department, responding to general inquiries, maintaining supplies, preparing requisitions for signature, and collecting and distributing mail. Maintains and updates various records including department activities and statistics and prepares related summary reports. Provides patients with invoices for materials/supplies purchased, according to established guidelines.  As required, collects monies and issues appropriate receipts, submitting monies and documentation to the Accounts Receivable Department. Arranges meetings as directed, books meeting rooms, types and circulates notices and agendas.  Records, transcribes and distributes minutes of meetings.  Maintains appointment calendar for program as required. Performs timekeeping by completing payroll sheets, entering payroll information into the computerized system, submitting to payroll and processing payroll corrections as necessary. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12 and two years' recent related experience or an equivalent combination of education, training and experience.Skills and Abilities Ability to keyboard at 45 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to perform the duties of the position. Ability to organize work. Ability to operate related equipment.
Health Unit Aide, Urgent Primary Care Centre- Chilliwack
Fraser Health Authority, Chilliwack, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.  Come work with us!  Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.  Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us!  Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position plays an essential role in ensuring the delivery of quality and timely care, including efficient flow of clients through the Urgent Primary Care Centre (''UPCC'' or ''Centre''), maintaining a focus on immediate aspects of client-centered care such as client comforts, and ensuring a safe and welcoming environment for all individuals. Maintains supply inventories, equipment and clinic rooms for the Centre, and performs duties such as preparing clinic rooms, ordering, maintaining and organizing medical/surgical inventories and supply areas, cleaning equipment and instruments, and delivery and processing of samples and lab specimens. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients residing in the city of Surrey, to provide clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. ResponsibilitiesMaintains inventories of office, medical and pharmaceutical supplies and equipment by performing duties such as monitoring inventory levels, identifying requirements, processing and receiving orders, verifying invoices match packing slips, documenting, distributing supplies to staff as required, restocking/storing shipments, organizing repair/maintenance of equipment, delivering supplies and equipment to and from the hospital or other supply depot, as required. Communicates with Centre staff, central stores/purchasing, local hospitals and pharmacies and other health departments regarding supplies and equipment.Provides support in clinical settings by performing duties such as setting up and dismantling rooms and calibrating and cleaning equipment such as scales and glucometers.Prepares equipment and instruments for offsite sterilization in accordance with established procedures; cleans and organizes supply areas and prepares clinic rooms; cleans returned equipment and checks for repairs.Delivers and disposes of supplies, biologicals, materials, and equipment by performing duties such as packaging, making arrangements for pickup and delivery, and transporting items such as samples and lab specimens. Processes financial information such as encounter codes and physician billings using a computerized system, verifying information such as basic client details and coding, entering and updating records, calculating billing totals, uploading information for appropriate submission, following up on related discrepancies, and making corrections as directed. Refers complex problems to Manager or designate.Performs administrative support duties by assembling, packaging, organizing and renewing pamphlets/resource information for distribution to the client and/or family.Maintains department resources such as audiovisual and office equipment by carrying out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges. Refers further maintenance of equipment required to the Manager.In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant certificate plus one year of recent related experience or an equivalent combination of education training and experience.Skills and AbilitiesAbility to communicate effectively, both verbally and in writing.Physical ability to carry out the duties of the position.Knowledge of nursing equipment.Ability to operate related equipment.Ability to type at 40 wpm. Ability to work independently and in cooperation with others.Ability to organize and prioritize.Ability to establish and maintain rapport with clients.Knowledge of medical terminology.Ability to analyze and resolve problems.Conflict resolution and crisis intervention skills.Ability to observe and recognize changes in clients.Knowledge of general office procedures.