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IT Operations Coordinator - Remote
Hunt Personnel/Temporarily Yours, Richmond, BC
Do you have IT coordination experience and are looking to take on short-term work from the comfort of your home? Step into this fully remote 1-2 month temporary assignment with a leading engineering and software development firm. Reporting to the IT Manager, this role will provide support across a wide variety of tech projects and operational functions.*Candidates must be based in the BC lower mainland to be considered.*What’s In It For YouThis opportunity offers hourly pay in the $25-29 range, depending on the skills and experience you bring to the role. You’ll also receive 4% pay in lieu of vacation.What You’ll DoAssist with organizing meetings and presentations, take meeting minutesPrepare various reports including project updates and operational summary updatesFile and manage confidential documentsCreate, track and file Purchase OrdersReview vendor contracts ensuring they comply with company policiesUpdate and manage asset purchase listsPrepare training documents and coordinate training schedulesAssist the Operations Managers with various other administrative tasksWhat You Bring Minimum 2 years of experience coordinating and supporting IT operationsA diploma in Computer Science or a college degree with a technical majorStrong computer proficiency and the ability to learn new software and systems with ease  Experience with programs such as Ivanti, CRM, Outlook, Word, Excel and PowerPointExperience using MS Teams is an asset
Bilingual HR Operations Coordinator- HR Delivery Centre, 6- month Contract
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The HR Delivery Centre (HRDC) provides a streamlined delivery of standardized transactional, operational, and consultative services using a scalable shared service model, to deliver process and time efficiencies while ensuring compliance. Reporting to the Manager, HR Operations and as a member of the HR Delivery Centre, the HR Operations General Inquiries Coordinator (Bilingual) provides HR general inquiries support to all KPMG employees, Partners, retirees, and former employees. #li-remote What you will do Provide first level support for all KPMG employees, Partners, retirees, and former employees with questions related to National HR Policies and Programs (e.g., vacation, overtime, retiree benefits) via various communication channels including phone, live chat, email, and our case management system (ServiceNow). Become a subject matter expert to deliver efficient and accurate support surrounding National HR policies and programs. Be accountable for the delivery of customer and client-focused service excellence by engaging in active listening and delivering the highest level of professionalism in every interaction. Providing regular and effective communication to the various stakeholders and ensuring issues and challenges are escalated to the management team promptly. Effectively use our case management system (ServiceNow) to manage cases and track related communications. Actively participate in team meetings and provide support to peers to ensure consistency in the provision of support to internal clients. Engage in project work as required. What you bring to the role Post-Secondary Education in HR or related field. Excellent written and verbal communication skills in French is required. Ability to work overtime when required. A business support professional with a minimum of 2 years previous relevant experience in a client service focused environment. Demonstrated ability to learn and follow detailed business processes with accuracy and attention to detail. Perform well under pressure and demonstrate adaptability in managing unexpected situations. Demonstrate strong relationship building skills and the ability to work well both independently and in a team environment. Ability to meet tight deadlines in a high-volume environment, (i.e. 50 new cases daily on top of ongoing open cases), while still maintaining a high level of attention to detail and accuracy. Strong organizational skills and an ability to prioritize work based on requirements of multiple stakeholders. Proven ability to deal with sensitive materials with a high degree of tact and discretion. Knowledge of basic HR processes or experience an asset. Computer proficiency with MS Outlook, Word, and Excel. Proficiency using ServiceNow an asset. Proficiency in English at a business level is required. The successful candidate for this role must be flexible to work on a rotational shift basis from 8:00 a.m. to 8:00 p.m. EST. This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment. KPMG BC Region Pay Range Information The expected base salary range for this position is $46,500 to $70,000 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . This is a remote/hybrid position. #li-remote Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Community Services Coordinator 1 - Outdoor Community Sports & Facilities
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Term (up to 2 Years) Scope This is a professional level of work related to supporting the development and activation of outdoor community sports, City-wide. Working within Park Facility Operations section, this CSC 1 responsibilities include working with diverse community partners, allocating outdoor sport facilities according to PRC guidelines and policy, issuing facility use permits and assisting with facility management administration. We're looking for a positive, energetic team player who has a good understanding and knowledge of outdoor community sports. Our ideal candidate thrives on building internal and external stakeholder relationships. They possess strong communication and supervisory skills, in addition to taking the initiative to solve complex issues, when required. Responsibilities • Exercises a significant degree of judgement and initiative within established guidelines under general direction. • Coordinates and supervises staff who assist with outdoor community sports administration. • Manages seasonal sportsfield allocations and related permitting and policy processes. • Responds to enquiries from the public, sport groups and internal departments regarding permit procedures, fees and service requirements. • Liaises with advisory committee members to review and assess community needs for program development and administration. • Develops and maintains detailed records on payments, permits and fees. Qualifications • Graduated from a recognized University or College level program with 3 years of progressively responsible experience, including supervision. An equivalent combination of education and experience may be considered. • A valid B.C. driver's license is an asset. • Strong interpersonal skills and leadership ability. • The ability to organize and prioritize high-demand and detailed work. • Detail-orientated focus, with ability to develop and maintain accurate records. • Strong knowledge of park facilities and related outdoor sport use. • High degree of computer literacy with Microsoft Word, Excel and PRCMS. Other Information Number of Job Openings: 1 Hourly Rate: $35.71 Steps Hourly Rate Step 1 $35.71 Step 2 (6 Months) $36.72 Step 3 (18 Months) $37.91 Step 4 (30 Months) $38.98 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until April 8, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community
HR Operations Coordinator- HR Delivery Centre, 6- month Contract
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The HR Delivery Centre (HRDC) provides a streamlined delivery of standardized transactional, operational, and consultative services using a scalable shared service model, to deliver process and time efficiencies while ensuring compliance. Reporting to the Manager, HR Operations and as a member of the HR Delivery Centre, the HR Operations General Inquiries Coordinator (Bilingual) provides HR general inquiries support to all KPMG employees, Partners, retirees, and former employees. #li-remote What you will do Provide first level support for all KPMG employees, Partners, retirees, and former employees with questions related to National HR Policies and Programs (e.g., vacation, overtime, retiree benefits) via various communication channels including phone, live chat, email, and our case management system (ServiceNow) Become a subject matter expert to deliver efficient and accurate support surrounding National HR policies and programs Be accountable for the delivery of customer and client-focused service excellence by engaging in active listening and delivering the highest level of professionalism in every interaction Providing regular and effective communication to the various stakeholders and ensuring issues and challenges are escalated to the management team promptly Effectively use our case management system (ServiceNow) to manage cases and track related communications Actively participate in team meetings and provide support to peers to ensure consistency in the provision of support to internal clients Engage in project work as required What you bring to the role Post-Secondary Education in HR or related field Excellent written and verbal communication skills in French is required Ability to work overtime when required A business support professional with a minimum of 2 years previous relevant experience in a client service focused environment Demonstrated ability to learn and follow detailed business processes with accuracy and attention to detail Perform well under pressure and demonstrate adaptability in managing unexpected situations Demonstrate strong relationship building skills and the ability to work well both independently and in a team environment Ability to meet tight deadlines in a high-volume environment, (i.e. 50 new cases daily on top of ongoing open cases), while still maintaining a high level of attention to detail and accuracy Strong organizational skills and an ability to prioritize work based on requirements of multiple stakeholders Proven ability to deal with sensitive materials with a high degree of tact and discretion Knowledge of basic HR processes or experience an asset Computer proficiency with MS Outlook, Word, and Excel Proficiency using ServiceNow an asset Proficiency in English at a business level is required The successful candidate for this role must be flexible to work on a rotational shift basis from 8:00 a.m. to 8:00 p.m. EST. This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment. KPMG BC Region Pay Range Information The expected base salary range for this position is $46,500 to $70,000 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . This is a remote/hybrid position. #li-remote Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Service Coordinator - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service CoordinatorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3951 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Work From Home Customer Service Role
Equest, Waterloo, ON
Position Summary:The Customer Service Representative 1 supports one of the world's leading companies in the construction & heavy equipment industry. You will be responsible to assist existing and prospective customers by determining their support need and facilitating contact with the correct business unit or department. You will conduct outbound calls in support of promotions and special campaigns. Throughout all activities, you will use case management systems and tools to document contacts and facilitate follow-up with customers when applicable. Successful candidates will also utilize special tools to monitor and respond to customers on various social media platforms. Support channels include, but are not limited to, phone, chat, email and social mediaOverall Responsibilities:• Establish appropriate and professional rapport with customers, using discussions to strengthen brand awareness and create follow up opportunities• Respond to general questions and facilitate problem resolution• Provide information and direct inquiries appropriate for the identified customer needs• Accountable to provide complete resolutions to customers through process adherence, including internal/external client documentation• Recognize when to escalate complaints or scenarios falling outside the support boundaries through established process• Must be available to work any shift within the hours of operation• Provides support to customer via phone and email• Track all contacts within the specified systems• Educate customers about specific service and support benefits• Other duties as assignedJob Requirements:Knowledge, Skills & Abilities:• Demonstrated ability to question logically and effectively to identify the root cause of a problem• Ability to be a flexible and adapt to new situations quickly, anticipate the next question/issue, with a focus toward first contact resolution• Demonstrates self-assurance in communicating with customers and possess excellent rapport building skill• Must be fluent in written grammar and spelling and able to communicate in the business writing style in language(s) hired for• Must be fluent in professional verbal communication in language(s) hired for• Excellent written and verbal communication skills in the languages hired for• Understand and comply with all company and departmental rules and regulations, policies and procedures• Must have working knowledge of Microsoft software products; Excel, Word, Outlook, SharePoint• Must be capable of typing at 40 WPM as verified by a formal test• Must be a self-starter, organized, detail oriented and have ability to handle multiple tasks simultaneously• Strong knowledge and experience working with contact tracking and CRM systems• Must be flexible to work all shifts within the department's operating hours• Regular predictable attendance requiredExperience:• High school diploma or equivalent is required• Previous contact centre experience is preferred• Intermediate Windows based PC and software knowledgeRequirements for Work from Home Agents:• A separate room/office with a door that can be closed and locked during working hours is required. Guests, family members and others may not be present in the designated office area during working hours• Work conditions of the employee's residence (office area) are appropriate and safe and must meet the occupational safety and health standards for work from home employees• The designated office area should be reasonably soundproof so that you may work uninterrupted by noise• Monitors must be able to be positioned in such a way as to not face ground-level windows• Must have a hardwired high-speed home internet connection (DSL, Cable, Fiber) providing a minimum of 10 Mbps download and 2 Mbps upload speeds as verified by a speed test. A wireless connection is not permitted• Designated office area must have a surge protected electrical outlet(s)
123059 - Transition Services Coordinator - Allied Health
Vancouver Coastal Health, Vancouver, BC
Transition Services Coordinator - Allied Health Job ID 2024-123059 City Vancouver Work Location VGH 12th & Oak Department Transition Services Work Area GF Strong, may be deployed to Holy Family only if operationally required. Home Worksite 07 - Vancouver Acute Additional Sites GF Strong Labour Agreement Health Science Professionals Union 400 - HS Professional HSA Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Community Health Services Salary Grade 12 Min Hourly CAD $42.27/Hr. Max Hourly CAD $52.81/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Work Schedule Details May be deployed to Holy Family only if operationally required Position Start Date Allied Health End Date 11/30/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $42.27/Hr. - CAD $52.81/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Transition Services Coordinator with a Masters Degree to join the team in Vancouver, BC. Apply today to join our team! Experience in discharge planning of patients from an acute care setting, or experinece in a rehabilitation background are considered an asset. As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by collaborating with the care team, assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Provide input to the Manager, Clinical Operations Supervisor and/or Clinical Nurse Educator on the development and recommendation of changes to related Transition Services policies, procedures or protocols for care transition from acute to community.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways.Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals.Advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and the recommendation of the care team.Educate and provide consultation to client/family about the community services and options available to them upon discharge and the transition plan.Assess and coordinate transition of clients to long term care (LTC), utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments. Qualifications Education & ExperienceMaster’s degree in a Health Science discipline with three (3) years’ experience in an acute and/or community health setting including one (1) year experience in complex discharge planning or an equivalent combination of education, training and experience.Eligible for registration with the appropriate professional body or association, as applicable.Knowledge & AbilitiesBroad knowledge of applicable allied practice and practice within a client and family centred model of care.Broad knowledge of evidence based practice related to patient acuity and bed utilization practices within an acute care setting.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of home and community care.Demonstrated knowledge of hospital discharge processes, including Alternate Level of Care.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply acquired analytical/investigative skills and the knowledge to effectively gather, maintain and analyze statistics.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to provide leadership, work direction and consultationDemonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com