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Warehouse Coordinator
WSP Canada, Fort St. John, BC
Why WSP? Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. WSP has a new opportunity for a Logistics & Equipment Technician to join our team on a Regular Full Time basis based at our Fort St. John warehouse. A day in the life...Seventy-five percent of your day focused on warehouse responsibilities: Coordinating proper packing, manifesting, and shipping of equipment and materials to job sites (mobilization and demobilization of field equipment); Maintaining and organize equipment and equipment storage area; Trouble-shoot and coordinate equipment repairs/service on vehicles, boats, and environmental testing equipment; Clean, charge, and calibrate testing, sampling and measurement instruments; Maintaining, tracking, ordering equipment and consumable inventory using the appropriate database; Shipping and receiving domestic shipments; Tracking vehicle maintenance, coordinate service appointments and repairs, may include pick up and drop off of vehicles, trailers, UTVs, snow machines, and boats; Handling, storing, and disposing of hazardous materials used in research processes; Adhering to occupational health and safety protocols; Communicating effectively with internal clients who include field staff, project managers, and external suppliers; Various other duties may be required; Scheduled overtime, short-notice work, and travel may be required; Maintain a stock of spare parts; Assist field staff and project managers with project rentals and logistics. Twenty-five percent of your day focused on general office support responsibilities: Provide employees and visitors with a safe, clean, and professional work environment; Support for day to day requests related to facility needs; General filing, archiving, photocopying, printing, and overall record keeping related to equipment, consumables, and vehicles.What you'll bring to WSP... Excellent customer service skills to support both internal and external clients; Aptitude for learning new detailed oriented skills (i.e. calibration of environmental monitoring equipment and instruments); Pleasant, respectful, and discrete manner; Positive attitude and takes initiative; Ability to learn processes quickly and be flexible in changing circumstances; Verbal and written communication skills which meet client needs; Knowledge of Microsoft Office Suite; Ability to work with minimal supervision to achieve given goals and tasks; Valid driver's license is required; Shipping and receiving experience is an asset; Ability to lift up to 50 lbs; Ability to frequently climb in and out of boats and truck beds; Familiarity with boat and trailer maintenance requirements; Familiarity with small engines and comfortable performing basic services (e.g., oil changes, air filter changes, spark plugs, etc.); Post-secondary qualifications are an asset.CompensationExpected Salary (all locations): $46500 - $79000.WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
117137 - Transition Services Coordinator (RN) - Nursing
Vancouver Coastal Health, Vancouver, BC
Transition Services Coordinator (RN) - Nursing Job ID 2024-117137 City Vancouver Work Location VGH 12th & Oak Department Transition Services Work Area SPH VGH HFH UBC MSJ GF Strong Home Worksite 01 - Vancouver General Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details covering leaves and vacation Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
117872 - Transition Services Coordinator (RN) - Nursing
Vancouver Coastal Health, Vancouver, BC
Transition Services Coordinator (RN) - Nursing Job ID 2024-117872 City Vancouver Work Location VGH 12th & Oak Department Transition Services Work Area VGH SPH UBC MSJ GF Strong HFH Home Worksite 01 - Vancouver General Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details Generally Monday to Friday, a weekday off in lieu of weekend day worked Position Start Date As soon as possible End Date 2/16/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
117871 - Transition Services Coordinator (RN) - Nursing
Vancouver Coastal Health, Vancouver, BC
Transition Services Coordinator (RN) - Nursing Job ID 2024-117871 City Vancouver Work Location VGH 12th & Oak Department Transition Services Home Worksite 01 - Vancouver General Hospital Additional Sites VGH SPH MSJ HFH UBC GF Stong Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details Generally Monday to Friday, a weekday off in lieu of scheduled weekend. Position Start Date As soon as possible End Date 2/16/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 05/12/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Sales Rep - Forklift & Compact Construction Equipment
Green Diamond Equipment, Kentville, NS
We are your Maritimes' John Deere Dealership with 15 locations to serve you.We are looking for a dedicated person to fill the role of Forklift & Compact Construction Equipment Sales Rep at our Kentville, NS location.Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.Purpose:Operating out of our Kentville location as a home base, this position will grow Green Diamond Equipment’s market share in the forklift and CCE segment in a designated AOR (Annapolis Valley, South Shore, Western Nova Scotia.)Promote Clark lift trucks and other pallet handling equipment along with John Deere Compact Construction Equipment and service offerings including maintenance packages, annual inspections, etc. available through Green Diamond.Responsibilities:Represents the company for the sale of machinery to customers in a defined sales area/storeMaintains current product knowledge on features and benefits of all equipment potentially saleable by the dealershipAssists with the preparation and execution of all customer events including Aftermarket eventMaintains current knowledge of financing options to assist customers with securing the purchase of new and used goodsAttends applicable sales training events/seminarsMaintains exceptional customer serviceWorks to achieve Annual Sales GoalsWork with parts and service departments to develop and promote forklift maintenance packagesPromotes service contracts to new and existing customersManage rental fleet and ensure all paperwork is in order and submitted in a timely mannerRequirements:2+ years forklift sales experienceKnowledge of forklift operation and usesAbility to use standard desktop load applications such as Microsoft Office and internet functionsAbility to work flexible hoursExcellent customer relationship skillsAbility to analyze and interpret basic sales reportsHigh School Diploma or equivalent work experienceValid driver’s licenseExcellent verbal and written communication skillsProfessional, Accurate, and ArticulateWell developed organization and prioritization skillsSelf-motivated with the ability to work independently and as part of a teamWhat We Offer:We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, commission, family health benefits and company pension plan.We also offer a personal finance training program through Enriched Academy for all our employees (https://www.enrichedacademy.com/).Please submit your resume today! 
118803 - Transition Services Coordinator (RN) - Nursing
Vancouver Coastal Health, Richmond, BC
Transition Services Coordinator (RN) - Nursing Job ID 2024-118803 City Richmond Work Location Rich Continuing Hlth Services Department Transition Services Home Worksite 30 - Richmond Community/RMHT Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1612 Days Off Rotating Position Start Date As soon as possible End Date 9/30/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Richmnond, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Foreperson, General
Aecon Group Inc., Winnipeg, MB
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What Is The Opportunity? Aecon Industrial is an industry leader in industrial construction and were looking for a new General, Foreperson to help us execute our projects! What You'll Do Here Responsible to ensure that all work is conducted in a safe manner in compliance with safety, quality and human performance policies. Utilize project master schedule to create detailed look ahead schedules for forecasting and planning. Assist in developing recovery strategies when project schedule or budget are in jeopardy. Plan and approve the work of own forces and subcontractors on the project including determining methods of construction, manpower levels, materials, tools & equipment, rentals and work schedules. Assume responsibility for the efficient use of materials and equipment and contractual performance of the project. Ensure trades personnel complete all necessary training in areas of safety, quality assurance, technical qualifications, equipment operation and owner specified requirements. Ensure project is constructed in compliance with drawings, specifications, Field Work Packages (FWPs), Inspection & Test Plans (ITPs) and project schedule and budget compliant. Interface with client representatives, design engineers, consultants, other contractors, etc. as required. Ensure the work is carried out in accordance with QA Programs and project quality guidelines. Maintain appropriate field documentation including safety records, daily progress reports, training records, T&E and rental records, manpower reports, owner support requests, FWP documents, etc Ensure project is constructed in compliance with drawings, specifications/codes and CITPs. Identify and support CITP and/or DCN revisions as necessary to support field work. Coordinate across all functions of the project as required to achieve task(s) goals. Provide leadership to Field supervisors, Coordinators and respective Craft Labor. Other duties as required. What You Will Bring to the Team Must possess Carpenters Certification of Qualification or equivalent combination of technical training and/or related experience. Minimum 5-10 years construction supervision experience. Experience with heavy civil formwork and concrete placement. Ability to successfully coordinate a construction project. Knowledge of all aspects of construction such as; technology, equipment, methods, trade agreements and jurisdiction, engineering, cost control, scheduling and safety requirements. Good communication, organizational and supervisory skills are essential. Basic knowledge of Microsoft Word, Excel and Outlook. Basic presentation skills. Basic blueprint understanding. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Fitter/Welder, General Foreperson
Aecon Group Inc., Tiverton, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview The Steam Generator Replacement Team (SGRT) project is a fully integrated Joint Venture of Aecon, United and Framatome, located in Kincardine Ontario. SGRT is a part of the Major Component Replacement project and includes the removal of the steam generators at Unit 6, 3, and 4 and the installation of replacement steam generators with related plant modifications. This project is part of Bruce Powers Life Extension Program, which will allow Bruce Powers CANDU units to continue to operate safely through to 2064. In addition to the existing contracts for Unit 3 and Unit 4, SGRT has signed a long-term Preferred Supplier Agreement for steam generator replacements at the plants remaining units as part of the Bruce Major Component Replacement project. Under the general direction of the Mechanical Superintendent, the Pipefitter General Foreperson will assist in the supervision, coordination, and scheduling of construction activities for their dedicated scope. What You Will Do Here Maintain excellent relationships with client, engineers, consultants, subcontractors and public. Responsible to ensure that all work is conducted in a safe manner in compliance with safety, quality and human performance policies. Utilize project master schedule to create detailed look ahead schedules for forecasting and planning. Assist in developing recovery strategies when project schedule or budget are in jeopardy. Plan and approve the work of own forces and subcontractors on the project including determining methods of construction, manpower levels, materials, tools & equipment, rentals and work schedules. Assume responsibility for the efficient use of materials and equipment and contractual performance of the project. Ensure trades personnel complete all necessary training in areas of safety, quality assurance, technical qualifications, equipment operation and owner specified requirements. Ensure project is constructed in compliance with drawings, specifications, Field Work Packages (FWPs), Inspection & Test Plans (ITPs) and project schedule and budget. Interface with client representatives, design engineers, consultants, other contractors, etc. as required. Ensure the work is carried out in accordance with QA Programs and project quality guidelines. Maintain appropriate field documentation including safety records, daily progress reports, training records, T&E and rental records, manpower reports, owner support requests, FWP documents, etc. Participate in basic layout, preparation of work instructions, field engineering activities, etc. Oversee and directly support work during execution phase, including monitoring for performance, provision of guidance to the field team, reporting to line management, leading problem-solving efforts and development of adverse condition recovery plans. Ensure project is constructed in compliance with drawings, specifications/codes and CITPs. Identify and support CITP and/or DCN revisions as necessary to support field work. Ensure the work is carried out in accordance with QA Programs and project quality guidelines. Manage and maintain OPEX in the project database for future use. Attend and participate in the Plan of the Day and other meetings as required. Coordinate Foreperson and execution crew in the execution of their assigned duties. Coordinate across all functions of the project as required to achieve task(s) goals. Provide leadership to Field supervisors, Coordinators and respective Craft Labor. Other duties as required. What You Will Bring to the Team Minimum 5-10 years construction supervision experience. Must possess Pipefitter Certification of Qualification or equivalent combination of technical training and/or related experience. Ability to successfully coordinate a construction project. Knowledge of all aspects of construction such as; technology, equipment, methods, trade agreements and jurisdiction, engineering, cost control, scheduling and safety requirements. Good communication, organizational and supervisory skills are essential. Basic knowledge of Microsoft Word, Excel and Outlook. Basic presentation skills. Blueprint understanding. Nuclear experience an asset, including vault work. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Boilermaker, General Foreperson
Aecon Group Inc., Tiverton, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview The Steam Generator Replacement Team (SGRT) project is a fully integrated Joint Venture of Aecon, United and Framatome, located in Kincardine Ontario. SGRT is a part of the Major Component Replacement project and includes the removal of the steam generators at Unit 6, 3, and 4 and the installation of replacement steam generators with related plant modifications. This project is part of Bruce Powers Life Extension Program, which will allow Bruce Powers CANDU units to continue to operate safely through to 2064. In addition to the existing contracts for Unit 3 and Unit 4, SGRT has signed a long-term Preferred Supplier Agreement for steam generator replacements at the plants remaining units as part of the Bruce Major Component Replacement project. Under the general direction of the Boilermaker Superintendent, the Boilermaker General Foreperson will assist in the supervision, coordination, and scheduling of construction activities for their dedicated scope. What You Will Do Here Maintain excellent relationships with client, engineers, consultants, subcontractors and public. Responsible to ensure that all work is conducted in a safe manner in compliance with safety, quality, and human performance policies. Utilize project master schedule to create detailed look ahead schedules for forecasting and planning. Assist in developing recovery strategies when project schedule or budget are in jeopardy. Plan and approve the work of own forces and subcontractors on the project including determining methods of construction, manpower levels, materials, tools & equipment, rentals and work schedules. Assume responsibility for the efficient use of materials and equipment and contractual performance of the project. Ensure trades personnel complete all necessary training in areas of safety, quality assurance, technical qualifications, equipment operation and owner specified requirements. Ensure project is constructed in compliance with drawings, specifications, Field Work Packages (FWPs), Inspection & Test Plans (ITPs) and project schedule and budget. Interface with client representatives, design engineers, consultants, other contractors, etc. as required. Ensure the work is carried out in accordance with QA Programs and project quality guidelines. Maintain appropriate field documentation including safety records, daily progress reports, training records, T&E and rental records, manpower reports, owner support requests, FWP documents, etc. Participate in basic layout, preparation of work instructions, field engineering activities, etc. Oversee and directly support work during execution phase, including monitoring for performance, provision of guidance to the field team, reporting to line management, leading problem-solving efforts and development of adverse condition recovery plans. Ensure project is constructed in compliance with drawings, specifications/codes and CITPs. Identify and support CITP and/or DCN revisions as necessary to support field work. Ensure the work is carried out in accordance with QA Programs and project quality guidelines. Manage and maintain OPEX in the project database for future use. Attend and participate in the Plan of the Day and other meetings as required. Coordinate Foreperson and execution crew in the execution of their assigned duties. Coordinate across all functions of the project as required to achieve task(s) goals. Provide leadership to field supervisors, coordinators and respective craft labor. Other duties as required. What You Will Bring to the Team Must possess Boilermaker Certification of Qualification or equivalent combination of technical training and/or related experience. Minimum 5-10 years construction supervision experience. Ability to successfully coordinate a construction project. Knowledge of all aspects of construction such as technology, equipment, methods, trade agreements and jurisdiction, engineering, cost control, scheduling and safety requirements. Good communication, organizational and supervisory skills are essential. Basic knowledge of Microsoft Word, Excel and Outlook. Basic presentation skills. Basic blueprint understanding. Nuclear experience an asset, including vault work. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
120833 - Transition Services Coordinator (RN) - Nursing
Vancouver Coastal Health, Richmond, BC
Transition Services Coordinator (RN) - Nursing Job ID 2024-120833 City Richmond Work Location Rich Community Hlth Services Department Transition Services Home Worksite 30 - Richmond Community/RMHT Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Part-Time FTE 0.54 Standard Hours / Week 20.25 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1612 Days Off Saturday, Sunday, Tuesday, Wednesday Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Richmnond, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Community Services Coordinator 1 - Outdoor Community Sports & Facilities
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Term (up to 2 Years) Scope This is a professional level of work related to supporting the development and activation of outdoor community sports, City-wide. Working within Park Facility Operations section, this CSC 1 responsibilities include working with diverse community partners, allocating outdoor sport facilities according to PRC guidelines and policy, issuing facility use permits and assisting with facility management administration. We're looking for a positive, energetic team player who has a good understanding and knowledge of outdoor community sports. Our ideal candidate thrives on building internal and external stakeholder relationships. They possess strong communication and supervisory skills, in addition to taking the initiative to solve complex issues, when required. Responsibilities • Exercises a significant degree of judgement and initiative within established guidelines under general direction. • Coordinates and supervises staff who assist with outdoor community sports administration. • Manages seasonal sportsfield allocations and related permitting and policy processes. • Responds to enquiries from the public, sport groups and internal departments regarding permit procedures, fees and service requirements. • Liaises with advisory committee members to review and assess community needs for program development and administration. • Develops and maintains detailed records on payments, permits and fees. Qualifications • Graduated from a recognized University or College level program with 3 years of progressively responsible experience, including supervision. An equivalent combination of education and experience may be considered. • A valid B.C. driver's license is an asset. • Strong interpersonal skills and leadership ability. • The ability to organize and prioritize high-demand and detailed work. • Detail-orientated focus, with ability to develop and maintain accurate records. • Strong knowledge of park facilities and related outdoor sport use. • High degree of computer literacy with Microsoft Word, Excel and PRCMS. Other Information Number of Job Openings: 1 Hourly Rate: $35.71 Steps Hourly Rate Step 1 $35.71 Step 2 (6 Months) $36.72 Step 3 (18 Months) $37.91 Step 4 (30 Months) $38.98 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until April 8, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community
Service Coordinator - OpenRoad Toyota Richmond
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEAD.Position:Service CoordinatorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3951 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
Fleet and Logistics Coordinator
WSP Canada, Fort St. John, BC
Why WSP? Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. WSP has a new opportunity for a Logistics & Equipment Technician to join our team on a Regular Full Time basis based at our Fort St. John warehouse. A day in the life...Seventy-five percent of your day focused on warehouse responsibilities: Coordinating proper packing, manifesting, and shipping of equipment and materials to job sites (mobilization and demobilization of field equipment); Maintaining and organize equipment and equipment storage area; Trouble-shoot and coordinate equipment repairs/service on vehicles, boats, and environmental testing equipment; Clean, charge, and calibrate testing, sampling and measurement instruments; Maintaining, tracking, ordering equipment and consumable inventory using the appropriate database; Shipping and receiving domestic shipments; Tracking vehicle maintenance, coordinate service appointments and repairs, may include pick up and drop off of vehicles, trailers, UTVs, snow machines, and boats; Handling, storing, and disposing of hazardous materials used in research processes; Adhering to occupational health and safety protocols; Communicating effectively with internal clients who include field staff, project managers, and external suppliers; Various other duties may be required; Scheduled overtime, short-notice work, and travel may be required; Maintain a stock of spare parts; Assist field staff and project managers with project rentals and logistics. Twenty-five percent of your day focused on general office support responsibilities: Provide employees and visitors with a safe, clean, and professional work environment; Support for day to day requests related to facility needs; General filing, archiving, photocopying, printing, and overall record keeping related to equipment, consumables, and vehicles.What you'll bring to WSP... Excellent customer service skills to support both internal and external clients; Aptitude for learning new detailed oriented skills (i.e. calibration of environmental monitoring equipment and instruments); Pleasant, respectful, and discrete manner; Positive attitude and takes initiative; Ability to learn processes quickly and be flexible in changing circumstances; Verbal and written communication skills which meet client needs; Knowledge of Microsoft Office Suite; Ability to work with minimal supervision to achieve given goals and tasks; Valid driver's license is required; Shipping and receiving experience is an asset; Ability to lift up to 50 lbs; Ability to frequently climb in and out of boats and truck beds; Familiarity with boat and trailer maintenance requirements; Familiarity with small engines and comfortable performing basic services (e.g., oil changes, air filter changes, spark plugs, etc.); Post-secondary qualifications are an asset.CompensationExpected Salary (all locations): $46500 - $79000.WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Customer service and rental coordinator in Downtown Montreal
COGIR Immobilier, Montreal, QC
COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service as well as a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec.POSITION DESCRIPTION:We are currently looking for a Customer Service and Rental Coordinator. Are you an expert in sales? Proactive, with innovative sales-marketing ideas? We have the opportunity waiting for you!ROLE AND GENERAL RESPONSIBILITIES:Carry out visits and negotiate rental contracts according to established policies, service offer and promotions, in conjunction with the property managerEnsure follow-ups and inspections of vacant units so that they are ready and cleanFollow up on move-ins and move-outsFollow up on prospects and complete the documents required for the rentalInput the necessary data at given time in HopemIssue rental activity reports and proceed with renewal requests, if necessaryPerform all administrative tasks requested by the building managerPerform business development and develop new marketing strategies with management approvalProvide rental reports or other report requested by the building managerReceive potential customersRespond to current customers on pricing and lease termsRespond to customer service requestsRespond to requests from existing tenants (questions, comments, service requests, etc.)Administration Provide a high level of customer servicePerform other related dutiesSupport the general manager in his dutiesEXPERIENCE AND QUALIFICATIONS:Minimum experience in a sales or rental position in the real estate fieldHigh availability, evenings and weekendsBilingualism is an assetGood knowledge of the Montreal market and surrounding regionBENEFITS:Salary to be discussedCellular providedPossibility of advancementFloating days offSocial leaveEmployee Assistance ProgramVacationSchedule adapted to your needs and operations (flexible)Welcome and integration ProgramA welcoming and tight-knit team!JOB STATUS:Permanent: Full TimeJOB SCHEDULE:Day time
WFH Customer Service/Data Entry (remote) - Urgent Position 2
Company Confidential, Vancouver, BC
The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more
CLK 12R - Customer Service Assistant
BC Public Service Agency, Vancouver, BC
Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary) Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and history MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Provinces real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best. BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures. JOB OVERVIEW Customer Service Assistants support the St. Anns Academy community rentals, to assist with the development of operational, systems and procedures for St. Anns Academy, and to contribute to the administration of the St. Anns Academy educational/interpretative programs. Job Requirements: A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR A combination of education and experience with an emphasis on heritage, public relations, or tourism. A minimum of two years related experience in program planning, development, and delivery, preferably in a heritage or related field. Experience in public education, interpretation, or information. Experience in building facility management Basic administrative experience. Provisos/Willingness statements; Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs. For questions regarding this position, please contact [email protected]. About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.). Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Administrative Services
Customer service remote position
Company Confidential, Quebec City, QC
The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims information
Community Services Coordinator 2 - Equity, Diversity & Inclusion
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Term (1 Year) Scope The Community Services Coordinator 2 will be responsible for the coordination and supervision of Equity, Diversity and Inclusion within the Healthy Communities team. This includes leadership of various City-wide equity, diversity and inclusion-related programs and initiatives within the Parks, Recreation, and Culture Department. This position will oversee services including but not limited to; researching best practices, engaging with community members, policy and report writing, applying for grants, planning and implementing all aspects of programs and events, monitoring and updating budgets and expenses, collaborating with partners, and creating a welcoming environment for people of all abilities. Responsibilities We're looking for a positive leader who has a strong foundation in equity, diversity and inclusion. The successful candidate will lead staff and coordinate with stakeholders to create and implement programs for a wide range of audiences, each with diverse needs. The role includes: • Planning and implementing a diverse range of programs and reducing barriers to participation for all people • Supporting and implementing components of the Parks, Recreation & Culture - Equity, Diversity & Inclusion Policy • Administer policies and procedures • Ensuring all people with diverse needs, assets and skills have access to Parks, Recreation and Culture programs and services • Updating and administering annual budgets and grants • Preparing presentations and reports as required, including trends and statistics • Working collaboratively with community partners to enhance program and service delivery and offerings to meet the needs of a diverse community • Responsible for the recruitment, orientation, training, and ongoing coaching of staff and volunteers involved in various projects • Following safety protocol and ensuring safe conditions for programs and events Qualifications Our ideal candidate is a community minded leader who has strong leadership and supervisory skills as well as scope and depth of experience within equity, diversity and inclusion, who can adapt to any situation and respond with tact and professionalism. The successful candidate will have: • Graduated from a recognized university or college level program. • 4 years of progressively responsible experience in the delivery of recreation services or community development. • Technical expertise applicable to the role. • An equivalent combination of education and experience may be considered. Other Information Number of Job Openings: 1 Hourly Rate: $40.60 Steps Hourly Rate Step 1 $40.60 Step 2 (6 Months) $42.19 Step 3 (18 Months) $43.77 Step 4 (30 Months) $45.61 Step 5 (42 Months) $47.52 Conditions of Employment This position requires completion of a Police Information Check with a Vulnerable Sector Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until April 22, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community
First Nations / Inuit / Métis - Associate, Customer Service BMO Virtual Connect
BMO Financial Group, Toronto, ON
Application Deadline: 06/29/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Retail Banking Sales & Service We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.