Overview of salaries statistics of the profession "Rental Services Coordinator in Canada"

Transition Services Coordinator (RN) - Nursing Job ID 2024-117137 City Vancouver Work Location VGH 12th & Oak Department Transition Services Work Area SPH VGH HFH UBC MSJ GF Strong Home Worksite 01 - Vancouver General Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details covering leaves and vacation Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Transition Services Coordinator (RN) - Nursing Job ID 2024-117872 City Vancouver Work Location VGH 12th & Oak Department Transition Services Work Area VGH SPH UBC MSJ GF Strong HFH Home Worksite 01 - Vancouver General Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details Generally Monday to Friday, a weekday off in lieu of weekend day worked Position Start Date As soon as possible End Date 2/16/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Transition Services Coordinator (RN) - Nursing Job ID 2024-117871 City Vancouver Work Location VGH 12th & Oak Department Transition Services Home Worksite 01 - Vancouver General Hospital Additional Sites VGH SPH MSJ HFH UBC GF Stong Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details Generally Monday to Friday, a weekday off in lieu of scheduled weekend. Position Start Date As soon as possible End Date 2/16/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/12/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Transition Services Coordinator (RN) - Nursing Job ID 2024-118803 City Richmond Work Location Rich Continuing Hlth Services Department Transition Services Home Worksite 30 - Richmond Community/RMHT Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1612 Days Off Rotating Position Start Date As soon as possible End Date 9/30/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Richmnond, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Transition Services Coordinator (RN) - Nursing Job ID 2024-120833 City Richmond Work Location Rich Community Hlth Services Department Transition Services Home Worksite 30 - Richmond Community/RMHT Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Part-Time FTE 0.54 Standard Hours / Week 20.25 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1612 Days Off Saturday, Sunday, Tuesday, Wednesday Position Start Date As soon as possible Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Richmnond, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Term (up to 2 Years) Scope This is a professional level of work related to supporting the development and activation of outdoor community sports, City-wide. Working within Park Facility Operations section, this CSC 1 responsibilities include working with diverse community partners, allocating outdoor sport facilities according to PRC guidelines and policy, issuing facility use permits and assisting with facility management administration. We're looking for a positive, energetic team player who has a good understanding and knowledge of outdoor community sports. Our ideal candidate thrives on building internal and external stakeholder relationships. They possess strong communication and supervisory skills, in addition to taking the initiative to solve complex issues, when required. Responsibilities • Exercises a significant degree of judgement and initiative within established guidelines under general direction. • Coordinates and supervises staff who assist with outdoor community sports administration. • Manages seasonal sportsfield allocations and related permitting and policy processes. • Responds to enquiries from the public, sport groups and internal departments regarding permit procedures, fees and service requirements. • Liaises with advisory committee members to review and assess community needs for program development and administration. • Develops and maintains detailed records on payments, permits and fees. Qualifications • Graduated from a recognized University or College level program with 3 years of progressively responsible experience, including supervision. An equivalent combination of education and experience may be considered. • A valid B.C. driver's license is an asset. • Strong interpersonal skills and leadership ability. • The ability to organize and prioritize high-demand and detailed work. • Detail-orientated focus, with ability to develop and maintain accurate records. • Strong knowledge of park facilities and related outdoor sport use. • High degree of computer literacy with Microsoft Word, Excel and PRCMS. Other Information Number of Job Openings: 1 Hourly Rate: $35.71 Steps Hourly Rate Step 1 $35.71 Step 2 (6 Months) $36.72 Step 3 (18 Months) $37.91 Step 4 (30 Months) $38.98 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until April 8, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community

HLS Therapeutics, Inc. specializes in innovative therapies for cardiovascular and central nervous system disorders, striving to improve patient outcomes and healthcare standards.As a Customer Service Representative, you'll be pivotal in ensuring top-notch satisfaction for healthcare professionals, patients, and partners.Key Responsibilities:Handle inquiries via phone, email, and other channels promptly and professionally.Provide accurate information on products, services, and programs.Assist with order processing and issue resolution efficiently.Maintain detailed records and collaborate with cross-functional teams.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience in healthcare or pharmaceuticals preferred.Strong communication, problem-solving, and organizational skills.

Join our team as a Remote Customer Service Representative, where you'll play a crucial role in delivering exceptional service to our valued customers from the comfort of your own home.Key Responsibilities:Serve as the primary point of contact for customer inquiries via phone, email, and chat.Provide accurate and timely information about our products, services, and programs.Assist with order processing, issue resolution, and escalation as necessary.Maintain detailed records of customer interactions and transactions using our CRM system.Collaborate with cross-functional teams to address customer needs and support business objectives.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience, preferably in a remote or virtual environment.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Proficiency in Microsoft Office applications and experience with remote communication tools.

HLS Therapeutics, Inc. specializes in innovative therapies for cardiovascular and central nervous system disorders, striving to improve patient outcomes and healthcare standards.As a Customer Service Representative, you'll be pivotal in ensuring top-notch satisfaction for healthcare professionals, patients, and partners.Key Responsibilities:Handle inquiries via phone, email, and other channels promptly and professionally.Provide accurate information on products, services, and programs.Assist with order processing and issue resolution efficiently.Maintain detailed records and collaborate with cross-functional teams.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience in healthcare or pharmaceuticals preferred.Strong communication, problem-solving, and organizational skills.

HLS Therapeutics, Inc. specializes in innovative therapies for cardiovascular and central nervous system disorders, striving to improve patient outcomes and healthcare standards.As a Customer Service Representative, you'll be pivotal in ensuring top-notch satisfaction for healthcare professionals, patients, and partners.Key Responsibilities:Handle inquiries via phone, email, and other channels promptly and professionally.Provide accurate information on products, services, and programs.Assist with order processing and issue resolution efficiently.Maintain detailed records and collaborate with cross-functional teams.Qualifications:High school diploma or equivalent required; bachelor's degree preferred.Previous customer service experience in healthcare or pharmaceuticals preferred.Strong communication, problem-solving, and organizational skills.

UNLIMITED POSSIBILITIES AHEAD.Position:Service CoordinatorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3951 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more

COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service as well as a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec.POSITION DESCRIPTION:We are currently looking for a Customer Service and Rental Coordinator. Are you an expert in sales? Proactive, with innovative sales-marketing ideas? We have the opportunity waiting for you!ROLE AND GENERAL RESPONSIBILITIES:Carry out visits and negotiate rental contracts according to established policies, service offer and promotions, in conjunction with the property managerEnsure follow-ups and inspections of vacant units so that they are ready and cleanFollow up on move-ins and move-outsFollow up on prospects and complete the documents required for the rentalInput the necessary data at given time in HopemIssue rental activity reports and proceed with renewal requests, if necessaryPerform all administrative tasks requested by the building managerPerform business development and develop new marketing strategies with management approvalProvide rental reports or other report requested by the building managerReceive potential customersRespond to current customers on pricing and lease termsRespond to customer service requestsRespond to requests from existing tenants (questions, comments, service requests, etc.)Administration Provide a high level of customer servicePerform other related dutiesSupport the general manager in his dutiesEXPERIENCE AND QUALIFICATIONS:Minimum experience in a sales or rental position in the real estate fieldHigh availability, evenings and weekendsBilingualism is an assetGood knowledge of the Montreal market and surrounding regionBENEFITS:Salary to be discussedCellular providedPossibility of advancementFloating days offSocial leaveEmployee Assistance ProgramVacationSchedule adapted to your needs and operations (flexible)Welcome and integration ProgramA welcoming and tight-knit team!JOB STATUS:Permanent: Full TimeJOB SCHEDULE:Day time

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims informationBenefitsWe offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more

We are seeking a Salesforce Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills

Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary) Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and history MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Provinces real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best. BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures. JOB OVERVIEW Customer Service Assistants support the St. Anns Academy community rentals, to assist with the development of operational, systems and procedures for St. Anns Academy, and to contribute to the administration of the St. Anns Academy educational/interpretative programs. Job Requirements: A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR A combination of education and experience with an emphasis on heritage, public relations, or tourism. A minimum of two years related experience in program planning, development, and delivery, preferably in a heritage or related field. Experience in public education, interpretation, or information. Experience in building facility management Basic administrative experience. Provisos/Willingness statements; Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs. For questions regarding this position, please contact [email protected]. About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.). Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Administrative Services

The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination teamYou will primarily be doing data entry of claims information into our claims management systemsFollow up on missing information in order to process the claimReview invoices to ensure accuracyCompile reports from systems with claims information

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.