Overview of salaries statistics of the profession "Real Estate Closing Specialist in Canada"

UNLIMITED POSSIBILITIES AHEAD.Position:Product Advisor (External: Inventory Acquisition Specialist)Status:Sales Full-TimeDealership:OpenRoad Hyundai RichmondDepartment:Sales Compensation: $35,000 - $80,000 per yearWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS:Acura, Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and External, Training & Development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan; tailored toward Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks. Selling new and pre-owned vehicles, and Demonstrating vehicles (including test drives). Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory. Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available. Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing. Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty. Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations. Set goals for each month's productivity; plan and organize how to reach those objectives. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up. Attend department meetings as required. Suitable candidates must have the experience, drive, and proven success selling pre-owned vehicles as well Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions. A Current VSA MDC License. A valid British Columbia Driver's License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3686 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

Registered Nurse (RN) Med/Surg - Complex Activation Medical Unit Job ID 2023-108883 City Vancouver Work Location CAM - Koerner Pavilion Department Complex Activation Medical Unit (CAMU) Home Worksite 02 - UBC Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Vacation Relief Job Status Temporary Part-Time FTE 0.59 Standard Hours / Week 22.13 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0700-1900 / 1900-0700 Days Off Rotating Position Start Date As soon as possible End Date 8/31/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Registered Nurse with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team in the Complex Activation Medical Unit at UBC Hospital. Apply today to join our team! Join our caring community at UBC Hospital, located on the beautiful University of British Columbia campus in Vancouver. Surrounded by lush forest on three sides and ocean on the fourth, UBCH is located in a growing community. It is within walking distance to many beaches and Pacific Spirit Park which offers a network of trails contained in more than 750 hectares of forest. With its ideal location on the west side of the city, the population on this vibrant campus is growing exponentially. As its own mini-city within itself, UBC has its fair share of local restaurants and cafes, grocery stores, recreation sites, new real estate developments, three new schools (elementary and high school) being built and even its own Fire and RCMP departments. Many people and families call this unique location home. As a Registered Nurse with Vancouver Coastal Health you will:Assess, plan, implement and evaluate client care for the Complex Activation Medical Unit patient/client group.Participate in discharge planning, function as a client advocate and teach clients and their families about illness/injury and overall health promotion and wellness.Enhance quality of life from the perspective of the client/family.Document care provided and respond to incidents.Consult, confer and collaborate with other health care providers.Maintains and advances own clinical competenceParticipate on designated hospital committees/teams and approved research projects as assigned. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Knowledge & AbilitiesDemonstrated ability in nursing practice related to designated patient/client group - Complex Activation Medical Unit.Demonstrated knowledge of pathophysiology related to common diagnosis/surgeries and specific clinical situations related to area of practice (e.g. Respiratory; Gastrointestinal; Hepatic; Renal; Cardiovascular; Neurological; Glandular procedures; Vascular; Orthopedic).Demonstrated ability to provide nursing assessments & interventions related to common diagnosis/surgeries and specific clinical situations relevant to the designated patient/client group (e.g. Respiratory - Pneumothorax, Pleural effusions, Pneumonia, COPD; Renal failure; Genitourinary - urinary retention, UTI, renal impairment/failure; Cardiovascular assessments; Neurological assessments; Deep vein thrombosis (DVT)/Pulmonary embolus (PE); Wound care; Vascular bypass grafts; Gastrointestinal - Bowel resection, GI bleeds; Diabetes; Long-stay orthopedic - incision care, skin grafts; Chest tubes).Demonstrated ability to perform focused secondary assessments and integrate information from a variety of sources including diagnostics and develop plan of care relevant to the designated patient/client group.Demonstrated ability to anticipate and respond to potential complications and care issues relevant to the designated patient/client group.Demonstrated ability in correct usage of equipment and maintains competency in working with VAC machines; Oxygen therapy equipment; other care related pumps, catheters, tubes, suctions for patient population.Demonstrated ability to document client care on appropriate systems/forms in accordance with organizational and unit standards in a timely and accurate manner.Demonstrated skill in the management of patients with insulin administration, IV therapy, delirium treatment in older adults, acute /chronic pain management, withdrawal. Utilizes the Pain Assessment Record to perform comprehensive pain assessments.Demonstrated skill in safe care & management of patients with Resections; Chest Tubes-Chest Drainage Systems; Tracheostomy care; Skin grafts & donor sites.Demonstrated skill in Peripheral IV insertion, maintenance; CVC/PICC maintenance; Blood product administration, blood collection, removal; TPN/Parenteral Nutrition.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population including IV, infection control, isolation protocols etc. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Registered Nurse (RN) Med/Surg - Complex Activation Medical Unit Job ID 2023-99217 City Vancouver Work Location CAM - Koerner Pavilion Department Complex Activation Medical Unit (CAMU) Home Worksite 02 - UBC Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Temporary Part-Time FTE 0.77 Standard Hours / Week 28.84 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0700-1900 / 1900-0700 Days Off Rotating Position Start Date As soon as possible End Date 5/22/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Registered Nurse with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team in the Complex Activation Medical Unit at UBC Hospital. Apply today to join our team! Join our caring community at UBC Hospital, located on the beautiful University of British Columbia campus in Vancouver. Surrounded by lush forest on three sides and ocean on the fourth, UBCH is located in a growing community. It is within walking distance to many beaches and Pacific Spirit Park which offers a network of trails contained in more than 750 hectares of forest. With its ideal location on the west side of the city, the population on this vibrant campus is growing exponentially. As its own mini-city within itself, UBC has its fair share of local restaurants and cafes, grocery stores, recreation sites, new real estate developments, three new schools (elementary and high school) being built and even its own Fire and RCMP departments. Many people and families call this unique location home. As a Registered Nurse with Vancouver Coastal Health you will:Assess, plan, implement and evaluate client care for the Complex Activation Medical Unit patient/client group.Participate in discharge planning, function as a client advocate and teach clients and their families about illness/injury and overall health promotion and wellness.Enhance quality of life from the perspective of the client/family.Document care provided and respond to incidents.Consult, confer and collaborate with other health care providers.Maintains and advances own clinical competenceParticipate on designated hospital committees/teams and approved research projects as assigned. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Knowledge & AbilitiesDemonstrated ability in nursing practice related to designated patient/client group - Complex Activation Medical Unit.Demonstrated knowledge of pathophysiology related to common diagnosis/surgeries and specific clinical situations related to area of practice (e.g. Respiratory; Gastrointestinal; Hepatic; Renal; Cardiovascular; Neurological; Glandular procedures; Vascular; Orthopedic).Demonstrated ability to provide nursing assessments & interventions related to common diagnosis/surgeries and specific clinical situations relevant to the designated patient/client group (e.g. Respiratory - Pneumothorax, Pleural effusions, Pneumonia, COPD; Renal failure; Genitourinary - urinary retention, UTI, renal impairment/failure; Cardiovascular assessments; Neurological assessments; Deep vein thrombosis (DVT)/Pulmonary embolus (PE); Wound care; Vascular bypass grafts; Gastrointestinal - Bowel resection, GI bleeds; Diabetes; Long-stay orthopedic - incision care, skin grafts; Chest tubes).Demonstrated ability to perform focused secondary assessments and integrate information from a variety of sources including diagnostics and develop plan of care relevant to the designated patient/client group.Demonstrated ability to anticipate and respond to potential complications and care issues relevant to the designated patient/client group.Demonstrated ability in correct usage of equipment and maintains competency in working with VAC machines; Oxygen therapy equipment; other care related pumps, catheters, tubes, suctions for patient population.Demonstrated ability to document client care on appropriate systems/forms in accordance with organizational and unit standards in a timely and accurate manner.Demonstrated skill in the management of patients with insulin administration, IV therapy, delirium treatment in older adults, acute /chronic pain management, withdrawal. Utilizes the Pain Assessment Record to perform comprehensive pain assessments.Demonstrated skill in safe care & management of patients with Resections; Chest Tubes-Chest Drainage Systems; Tracheostomy care; Skin grafts & donor sites.Demonstrated skill in Peripheral IV insertion, maintenance; CVC/PICC maintenance; Blood product administration, blood collection, removal; TPN/Parenteral Nutrition.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population including IV, infection control, isolation protocols etc. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

The Real Estate Law Clerk will be responsible for completing residential, commercial and builder transactions.The ideal candidate will have a minimum of 2 years of experience as a real estate clerk in a law firm setting and must be an individual who is responsive, resourceful, and possesses a professional attitude with great client service skills, and who manages assignments and priorities to ensure deadlines are met and files are continuously and consistently moving forward.MAJOR RESPONSIBILITIES & JOB DUTIESDrafting and Revising:Perform a variety of legal and administrative duties in the area of Real Estate law and will be tasked to prepare and manage documentation for residential and/or commercial real estate transactions from beginning to end.Drafting requisition letters and closing documentsDraft all routine correspondence and prepares drafts of registerable instruments, licenses and other documents, based on precedents and sample formsPrepare closing documents to complete real estate closings, including statements of adjustment and funds summariesDue DiligenceComplete all steps necessary to complete real estate transactions, including review of agreement, noting critical dates, submitting off-title search requests, conducting and reviewing all searchesSearch titlesAssess and resolve title issues, including analyzing and summarizing registered encumbrancesFile and Document Management:Maintain and update all current files and archives in filing systemPerform, review and summarize searches of title and off-title due diligenceOtherHandle complex and/or sensitive situations and multiple simultaneous responsibilities relating to real estate transactionsFamiliarity with corporate/commercial transactions, wills/estate matters, and/or civil litigation would be an assetMinimum QualificationsCompletion of a Bachelor's DegreeAbility to handle all aspects of residential real estate (e.g., reviewing and updating title, preparing closing documents and correspondence, submitting and reviewing title and off-title search requests, preparing electronic registration documents, etc.)Strong organizational and time management skillsProfessional communication skills with clients, lawyers and team membersExcellent multi-tasking abilitiesProven ability to manage a large workload volume, competing priorities and demandsSound ability to adhere to strict deadlinesProficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.), Teraview, Lawyer Done Deal, RealtiWeb, and PC LawAbility to work independently, take initiative and follow instructions with minimal supervisionAbility to work well within a team environment

Registered Nurse (RN) Med/Surg - Complex Activation Medical Unit Job ID 2024-117391 City Vancouver Work Location CAM - Koerner Pavilion Department Complex Activation Medical Unit (CAMU) Home Worksite 02 - UBC Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Part-Time FTE 0.64 Standard Hours / Week 24.00 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0700-1900 / 1900-0700 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Registered Nurse with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team in the Complex Activation Medical Unit at UBC Hospital. Apply today to join our team! Join our caring community at UBC Hospital, located on the beautiful University of British Columbia campus in Vancouver. Surrounded by lush forest on three sides and ocean on the fourth, UBCH is located in a growing community. It is within walking distance to many beaches and Pacific Spirit Park which offers a network of trails contained in more than 750 hectares of forest. With its ideal location on the west side of the city, the population on this vibrant campus is growing exponentially. As its own mini-city within itself, UBC has its fair share of local restaurants and cafes, grocery stores, recreation sites, new real estate developments, three new schools (elementary and high school) being built and even its own Fire and RCMP departments. Many people and families call this unique location home. As a Registered Nurse with Vancouver Coastal Health you will:Assess, plan, implement and evaluate client care for the Complex Activation Medical Unit patient/client group.Participate in discharge planning, function as a client advocate and teach clients and their families about illness/injury and overall health promotion and wellness.Enhance quality of life from the perspective of the client/family.Document care provided and respond to incidents.Consult, confer and collaborate with other health care providers.Maintains and advances own clinical competenceParticipate on designated hospital committees/teams and approved research projects as assigned. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Knowledge & AbilitiesDemonstrated ability in nursing practice related to designated patient/client group - Complex Activation Medical Unit.Demonstrated knowledge of pathophysiology related to common diagnosis/surgeries and specific clinical situations related to area of practice (e.g. Respiratory; Gastrointestinal; Hepatic; Renal; Cardiovascular; Neurological; Glandular procedures; Vascular; Orthopedic).Demonstrated ability to provide nursing assessments & interventions related to common diagnosis/surgeries and specific clinical situations relevant to the designated patient/client group (e.g. Respiratory - Pneumothorax, Pleural effusions, Pneumonia, COPD; Renal failure; Genitourinary - urinary retention, UTI, renal impairment/failure; Cardiovascular assessments; Neurological assessments; Deep vein thrombosis (DVT)/Pulmonary embolus (PE); Wound care; Vascular bypass grafts; Gastrointestinal - Bowel resection, GI bleeds; Diabetes; Long-stay orthopedic - incision care, skin grafts; Chest tubes).Demonstrated ability to perform focused secondary assessments and integrate information from a variety of sources including diagnostics and develop plan of care relevant to the designated patient/client group.Demonstrated ability to anticipate and respond to potential complications and care issues relevant to the designated patient/client group.Demonstrated ability in correct usage of equipment and maintains competency in working with VAC machines; Oxygen therapy equipment; other care related pumps, catheters, tubes, suctions for patient population.Demonstrated ability to document client care on appropriate systems/forms in accordance with organizational and unit standards in a timely and accurate manner.Demonstrated skill in the management of patients with insulin administration, IV therapy, delirium treatment in older adults, acute /chronic pain management, withdrawal. Utilizes the Pain Assessment Record to perform comprehensive pain assessments.Demonstrated skill in safe care & management of patients with Resections; Chest Tubes-Chest Drainage Systems; Tracheostomy care; Skin grafts & donor sites.Demonstrated skill in Peripheral IV insertion, maintenance; CVC/PICC maintenance; Blood product administration, blood collection, removal; TPN/Parenteral Nutrition.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population including IV, infection control, isolation protocols etc. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Registered Nurse (RN) Med/Surg - Complex Activation Medical Unit Job ID 2024-118586 City Vancouver Work Location CAM - Koerner Pavilion Department Complex Activation Medical Unit (CAMU) Home Worksite 02 - UBC Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Baseline Job Status Regular Part-Time FTE 0.64 Standard Hours / Week 24.00 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0700-1900 / 1900-0700 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Registered Nurse with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team in the Complex Activation Medical Unit at UBC Hospital. Apply today to join our team! Join our caring community at UBC Hospital, located on the beautiful University of British Columbia campus in Vancouver. Surrounded by lush forest on three sides and ocean on the fourth, UBCH is located in a growing community. It is within walking distance to many beaches and Pacific Spirit Park which offers a network of trails contained in more than 750 hectares of forest. With its ideal location on the west side of the city, the population on this vibrant campus is growing exponentially. As its own mini-city within itself, UBC has its fair share of local restaurants and cafes, grocery stores, recreation sites, new real estate developments, three new schools (elementary and high school) being built and even its own Fire and RCMP departments. Many people and families call this unique location home. As a Registered Nurse with Vancouver Coastal Health you will:Assess, plan, implement and evaluate client care for the Complex Activation Medical Unit patient/client group.Participate in discharge planning, function as a client advocate and teach clients and their families about illness/injury and overall health promotion and wellness.Enhance quality of life from the perspective of the client/family.Document care provided and respond to incidents.Consult, confer and collaborate with other health care providers.Maintains and advances own clinical competenceParticipate on designated hospital committees/teams and approved research projects as assigned. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Skills & AbilitiesDemonstrated ability in nursing practice related to designated patient/client group - Complex Activation Medical Unit.Demonstrated knowledge of pathophysiology related to common diagnosis/surgeries and specific clinical situations related to area of practice (e.g. Respiratory; Gastrointestinal; Hepatic; Renal; Cardiovascular; Neurological; Glandular procedures; Vascular; Orthopedic).Demonstrated ability to provide nursing assessments & interventions related to common diagnosis/surgeries and specific clinical situations relevant to the designated patient/client group (e.g. Respiratory - Pneumothorax, Pleural effusions, Pneumonia, COPD; Renal failure; Genitourinary - urinary retention, UTI, renal impairment/failure; Cardiovascular assessments; Neurological assessments; Deep vein thrombosis (DVT)/Pulmonary embolus (PE); Wound care; Vascular bypass grafts; Gastrointestinal - Bowel resection, GI bleeds; Diabetes; Long-stay orthopedic - incision care, skin grafts; Chest tubes).Demonstrated ability to perform focused secondary assessments and integrate information from a variety of sources including diagnostics and develop plan of care relevant to the designated patient/client group.Demonstrated ability to anticipate and respond to potential complications and care issues relevant to the designated patient/client group.Demonstrated ability in correct usage of equipment and maintains competency in working with VAC machines; Oxygen therapy equipment; other care related pumps, catheters, tubes, suctions for patient population.Demonstrated ability to document client care on appropriate systems/forms in accordance with organizational and unit standards in a timely and accurate manner.Demonstrated skill in the management of patients with insulin administration, IV therapy, delirium treatment in older adults, acute /chronic pain management, withdrawal. Utilizes the Pain Assessment Record to perform comprehensive pain assessments.Demonstrated skill in safe care & management of patients with Resections; Chest Tubes-Chest Drainage Systems; Tracheostomy care; Skin grafts & donor sites.Demonstrated skill in Peripheral IV insertion, maintenance; CVC/PICC maintenance; Blood product administration, blood collection, removal; TPN/Parenteral Nutrition.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population including IV, infection control, isolation protocols etc. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Location: Victoria, Admin - Douglas St, Help Headquarters, Kelowna Branch, Langley Business Centre, North Vancouver Branch, Richmond Centre Branch, Vancouver Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? The Mobile Insurance & Investment Specialist is responsible for delivering growth of Life Insurance and Segregated Fund sales portfolios in partnership with a dedicated geography of retail branches. Specifically, the Mobile Insurance & Investment Specialist will be responsible for Identifying and capturing new and additional business opportunities through proactively reaching out to customers with renewing policies and life changing events. You will also be responsible for generating additional sales and revenue in the areas of term life insurance, critical illness Insurance and assisting Financial Planners/Advisors in the analysis, proposal, and closing of new Segregated Fund business while supporting and delivering an exceptional Customer Experience through the ongoing maintenance of existing life insurance and Segregated Fund portfolios. What else will you get to do every day? Effectively communicate to both internal (Mobile Insurance & Estate Specialists, Financial Planners/Advisors, etc.) and external customers. Demonstrate commitment by actively contributing support and participation in new corporate initiatives. In conjunction with the Manager, Member Services, the Regional Managers and the Investment teams be actively involved in the community the branch services to foster the image and reputation of Coast Capital Savings. Ensure premium customer service is fulfilled. Establish and maintain strong customer relationships. Dynamically and visibly work collaboratively with as well as provide coaching, training and mentorship to Manager, Member Services, Regional Managers, Planners/Advisors, Relationship Managers, and Member Banking Specialists. Work with branch management team and Planners/Advisors to integrate the efforts and activities of Investment activities. Encourage and provide cross-sharing of knowledge, on-the job applications and experience among team members and between teams. Ensure all processes are in adherence with regulatory and compliance requirements. Be accountable for accurate and complete documentation of all business and customer transactions. Demonstrate discipline in record keeping, sales tracking, CRM notes. Complete educational requirements necessary to maintain all required licensing (ie C.E. Credits). Maintain current relationships as well as mine those relationships for new customer referral opportunities. Fulfill high quality insurance and investment advice and services to customers. Provide a partial range of risk management products including term life insurance and critical illness insurance. Fulfil all new account openings, maintenance, and administration Segregated Fund portfolios in cooperation with the Financial Planner/Advisor. Reactively provide information on external and internal inquiries in regard to segregated funds. Reactively provide service for in force Life, Critical Illness, and Disability Policies. This could be remote communication or in person. Proactively contact customers by phone whose term policies are eligible for conversion / renewal. Success will be measured by appointments booked and completed (with no cancellations) by the Mobile Insurance & Estate Specialists as well as term life and critical illness policies that are within guidelines. Proactively contact our segregated fund customers as required for effective maintenance with a view to grow the portfolio. Upon request, meet with customers and Financial Planners to provide Segregated Fund solutions as per customers' financial planning needs as out lined by the Financial Planner. Manage the relationship building process to ensure a consistent image in service delivery both externally to attract new customers and internally to retain and build on previously established relationships. Must be mobile. Able to meet with customers outside regular office environment, and on occasion, outside regular business hours. Look for opportunities to refer additional insurance products as well as refer to our other business partners (i.e. banking) Who are we looking for? Life Licensed (LLQP) Solid proficiency with mutual fund, segregated funds and life insurance products and administration Proficient understanding of credit products and services in order to identify opportunities and make quality referrals. Proficiency in sales process and producing results. Working knowledge of Coast Capital Investment Services computer systems including but not limited to: CRM, Microsoft Outlook, Word and Excel, and EMWS software. Up to date knowledge of product lines and services offered by CCS' Investment Services staff. Ability to contribute well to a positive team environment by working efficiently, professionally and in a friendly manner. Ability to effectively build and deepen productive customer relationships Ability to deal effectively and promptly with customer complaints or concerns Excellent organizational skills with orientation to detail and large volumes of work Comfortable in exploring and capturing customer needs and referring sales opportunities Willingness to work as a team and with other departments when required Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and historyMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures.JOB OVERVIEW Customer Service Assistants support the St. Ann's Academy community rentals, to assist with the development of operational, systems and procedures for St. Ann's Academy, and to contribute to the administration of the St. Ann's Academy educational/interpretative programs.Job Requirements:• A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR • A combination of education and experience with an emphasis on heritage, public relations, or tourism. • A minimum of two years' related experience in program planning, development, and delivery, preferably in a heritage or related field. • Experience in public education, interpretation, or information. • Experience in building facility management • Basic administrative experience.Provisos/Willingness statements; • Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. • Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs.For questions regarding this position, please contact [email protected] .About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services

Registered Nurse (RN) / Registered Psychiatric Nurse (RPN) - Long Term Care Job ID 2024-122637 City Vancouver Work Location UBC Hospital Department STAT Centre - Inpatient Unit Home Worksite 02 - UBC Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0700-1900/1900-0700 Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Nurse in Long Term Care with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Psychiatric Nurse OR Registered Nurse to join the team at the STAT Centre - Inpatient Unit at UBC Hospital. Apply today to join our team! Join our caring community at UBC Hospital, located on the beautiful University of British Columbia campus in Vancouver. Surrounded by lush forest on three sides and ocean on the fourth, UBCH is located in a growing community. It is within walking distance to many beaches and Pacific Spirit Park which offers a network of trails contained in more than 750 hectares of forest. With its ideal location on the west side of the city, the population on this vibrant campus is growing exponentially. As its own mini-city within itself, UBC has its fair share of local restaurants and cafes, grocery stores, recreation sites, new real estate developments, three new schools (elementary and high school) being built and even its own Fire and RCMP departments. Many people and families call this unique location home. As a Nurse in Long Term Care with VCH you will:Use sound judgment and apply critical thinking skills in providing Long Term Care to predominantly older residents in a Long Term Care setting, both by working independently and as a member of an interdisciplinary team.Demonstrate expertise and leadership in nursing practice and coordinate the implementation of clinical interventions, evaluation of resident outcomes based on resident goals of care.Act as a resource for the interdisciplinary team by providing information and coordination of ongoing resident care.Support the work of RCA’s and LPN’s and support cohesive team work to ensure resident centered care.Enhance the quality of life of the resident/family.Consult, confer, and collaborate with other health care providers.Maintain and advance your own clinical competence.Participates on designated committees/teams and approved research projects as assigned. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the BC College of Nurses and Midwives (BCCNM).Completion of an approved gerontology course or an equivalent combination of education, training and experience.Skills & AbilitiesDemonstrated ability in nursing practice related to residents who may have chronic diseases.Demonstrated knowledge of pathophysiology of common medical conditions, aging changes, polypharmacy, treatment protocols, and nursing interventions related to common diagnoses and specific care situations related to care of adults living in Long Term Care (e.g. Stroke, Chest pain, Pneumonia; Pain management; Wound Care; Delirium; Dementia; Depression; other mental health conditions; Frail elderly residents with physical and/or cognitive impairments including Acquired Brain Injuries; Chronic illnesses such as COPD and CHF, Diabetes).Demonstrated ability to provide nursing assessments & interventions related to common diagnoses and specific care situations relevant to residents (e.g. Respiratory symptoms such as Shortness of Breath; Pressure Ulcer (Braden Scale); Delirium (PRISME/CAMI); Dementia, (PIECES framework); Behavioral and Psychological Symptoms of Dementia (BPSD), GPA - Gentle Persuasion Approach; Dysphagia; Falls; Incontinence).Demonstrated ability in recognizing physical adaptations required to accommodate the frail elderly and/or physically impaired resident population.Demonstrated ability in End of Life care approaches, Embedding Palliative Approach in Care (EPAC) in long term care and systems of family dynamics and end-of-life issues. Proactively leads family/resident/Most Responsible Clinician discussions on goals of care and documents reflections of Medical Orders for Scope of Treatment.Demonstrated ability in Chronic Disease Management by being able to anticipate and respond to potential complications and care issues relevant to the designated resident group.Demonstrated ability in correct usage of equipment such as lifts, oxygen, suction machines, pumps, and other related equipment.Demonstrated ability in developing care plans and able to implement care in relation to resident and family priorities, including counselling and teaching residents and families based on their priorities.Demonstrated skill in the assessment and management of residents with acute/chronic pain management including residents with Cognitive impairment.Demonstrated skill in safe care & management of residents with Oxygen Therapy; VAC Dressing; Wound Care, Catheters, Ostomy Care, Tracheostomy Care, Ventilator Management, and other treatments.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population including IV, infection control, isolation protocols, outbreak protocols, Nicotine Replacement Therapy, acute event orders, etc. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Application Deadline: 05/06/2024Address: 739 - 743 Talbot StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $43,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 05/09/2024Address: 595 Burrard StreetJob Family Group:Customer Shared ServicesBMO is hiring a Deal Specialist to support the Real Estate Finance portfolio in Commercial Lending. This is an excellent hybrid opportunity based at our Vancouver location. Provides loan closing and portfolio monitoring support in a professional and timely manner. Facilitates the loan closing process, commitment management and the booking and accounting of the loan portfolio ensuring all required policies, guidelines and standards are met. Delivers exceptional customer service by providing responsive, accurate, consistent, knowledgeable services and support.Acts as a subject matter expert and first contact for escalation.Provides advice and guidance to assigned business/group on implementation of solutions.Builds effective relationships with internal/external stakeholders.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Processes more complex transactions and activities.Resolves discrepancies/ exceptions for mostly routine situations, some may require further analysis, or escalates as required.Organizes work information to ensure accuracy and completeness.Supports the development of tools and delivery of training focused on delivering business results.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Participates in deal closing events to ensure conditions and funding requirements have been met.Analyzes the credit documentation to the credit approval, structures the loan parameters on the lending system and communicates deal information to deal stakeholders.Tracks and monitors credit, legal and compliance documentation/collateral and participates in the follow up and escalation process when issues are identified.Gathers additional documentation from the customer and/ or internal/external stakeholders to ensure all required information is available to fulfill client requests.Manages customer documentation to ensure that records are maintained in a proper manner.Investigates and addresses customer services issues according to established parameters, referring or escalating as required.Collaborates with internal and external stakeholders to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Develops knowledge around a customer's business, industry, and market in effort to better service their needs.May prepare legal documents.Collaborates in identifying, recommending and implementing workflow improvements to deliver a more efficient operation.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Knowledge and understanding of business unit's key products and services, processes and controls - Good.Knowledge of standard desktop applications and department systems and applications - Good.Understanding of business unit's risk and regulatory requirements - Good.Accurate data entry skills.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Registered Nurse (RN) Med/Surg - Complex Activation Medical Unit Job ID 2024-123718 City Vancouver Work Location CAM - Koerner Pavilion Department Complex Activation Medical Unit (CAMU) Home Worksite 02 - UBC Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times 0700-1900 / 1900-0700 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Registered Nurse with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the team in the Complex Activation Medical Unit at UBC Hospital. Apply today to join our team! Join our caring community at UBC Hospital, located on the beautiful University of British Columbia campus in Vancouver. Surrounded by lush forest on three sides and ocean on the fourth, UBCH is located in a growing community. It is within walking distance to many beaches and Pacific Spirit Park which offers a network of trails contained in more than 750 hectares of forest. With its ideal location on the west side of the city, the population on this vibrant campus is growing exponentially. As its own mini-city within itself, UBC has its fair share of local restaurants and cafes, grocery stores, recreation sites, new real estate developments, three new schools (elementary and high school) being built and even its own Fire and RCMP departments. Many people and families call this unique location home. As a Registered Nurse with Vancouver Coastal Health you will:Provide nursing care to assigned patients/clients working independently and as a member of an interdisciplinary care team.Assess, plan, implement and evaluate client care for the Complex Activation Medical Unit patient/client group.Participate in discharge planning, function as a client advocate and teach clients and their families about illness/injury and overall health promotion and wellness.Enhance quality of life from the perspective of the client/family.Document care provided and respond to incidents.Consult, confer and collaborate with other health care providers.Maintains and advances own clinical competenceParticipate on designated hospital committees/teams and approved research projects as assigned. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Knowledge & AbilitiesDemonstrated ability in nursing practice related to designated patient/client group - Complex Activation Medical Unit.Demonstrated knowledge of pathophysiology related to common diagnosis/surgeries and specific clinical situations related to area of practice (e.g. Respiratory; Gastrointestinal; Hepatic; Renal; Cardiovascular; Neurological; Glandular procedures; Vascular; Orthopedic).Demonstrated ability to provide nursing assessments & interventions related to common diagnosis/surgeries and specific clinical situations relevant to the designated patient/client group (e.g. Respiratory - Pneumothorax, Pleural effusions, Pneumonia, COPD; Renal failure; Genitourinary - urinary retention, UTI, renal impairment/failure; Cardiovascular assessments; Neurological assessments; Deep vein thrombosis (DVT)/Pulmonary embolus (PE); Wound care; Vascular bypass grafts; Gastrointestinal - Bowel resection, GI bleeds; Diabetes; Long-stay orthopedic - incision care, skin grafts; Chest tubes).Demonstrated ability to perform focused secondary assessments and integrate information from a variety of sources including diagnostics and develop plan of care relevant to the designated patient/client group.Demonstrated ability to anticipate and respond to potential complications and care issues relevant to the designated patient/client group.Demonstrated ability in correct usage of equipment and maintains competency in working with VAC machines; Oxygen therapy equipment; other care related pumps, catheters, tubes, suctions for patient population.Demonstrated ability to document client care on appropriate systems/forms in accordance with organizational and unit standards in a timely and accurate manner.Demonstrated skill in the management of patients with insulin administration, IV therapy, delirium treatment in older adults, acute /chronic pain management, withdrawal. Utilizes the Pain Assessment Record to perform comprehensive pain assessments.Demonstrated skill in safe care & management of patients with Resections; Chest Tubes-Chest Drainage Systems; Tracheostomy care; Skin grafts & donor sites.Demonstrated skill in Peripheral IV insertion, maintenance; CVC/PICC maintenance; Blood product administration, blood collection, removal; TPN/Parenteral Nutrition.Demonstrated skill in performing RN autonomous scope of practice and standards of care relevant to designated patient/client population including IV, infection control, isolation protocols etc. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO’s Capital Advisory team works with companies to find the right capital solution for their business. We assist clients to raise debt or equity financing specific to their needs. The team prepares the required documentation, facilitates negotiations and employs a proven methodology to position the business for success moving forward.Our geographic breadth combined with our flexible approach means you will be presented with a varied selection of debt and equity transactions, ensuring you develop a diverse transaction skill set. Recent examples of transaction types are buy-side and sell-side debt advisory, stressed refinancing, complex corporate carveouts, large construction and infrastructure deals and technology/growth capital raises. We also work closely with our restructuring, real estate, technology and M&A colleagues, and are seamlessly linked into the wider BDO service lines across multiple jurisdictions.Our Toronto office is looking for an Experienced Associate, in the Capital Advisory practice to join the team and own the following responsibilities:Participate in a range of advisory capital raising assignments concurrently assuming responsibility for the day-to-day execution and delivery of service on projects. Responsible for underwriting, structuring and documentation of credit requests.Analyze complex customer financial, organizational and credit information and prepare credit write ups for presentation to clients and management.Conduct market and industry research, detailed financial analysis and business valuations.Identify relevant business, market and other commercial risks faced by the customer.Using results of analysis and sound judgment, make recommendations to approve or decline transactions based on credit quality, business risk and market needs.Specific debt advisory transaction related activities will include supporting senior colleagues, in the practice with: i) handling the new internal transaction/client “take on” process ii) review and analysis of new transaction material and due diligence reports iii) preparation of, and working with, financing models (including covenant analysis) iv) preparation of ‘teasers’ and information documents for prospective lenders v) negotiating NDAs with prospective lenders vi) coordinating Q&A and management presentations with lenders vii) assist with term sheet preparation and negotiations and viii) assist with loan documentation and closing negotiations.Operate in a regulated environment and adhere to all regulatory and compliance requirements.Ensure quality of client deliverables by having a strong attention to detail.Be entrepreneurial in nature to drive growth and practice management in our growing team.How do we define success for your role? You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration.You understand your client’s industry, challenges, and opportunities; client’s describe you as positive, professional, and delivering high quality work.You identify, recommend, and are focused on effective service delivery to your clients.You share in an inclusive and engaging work environment that develops, retains and attracts talent.You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.You grow your expertise through learning and professional development.Your experience and educationBachelor's Degree in Accounting and/or related.CA or CPA certification is preferred but not a requirement.Minimum of 2 years’ experience at a bank, credit fund or reputable advisory firm with demonstrable debt structuring and transaction experience.Excellent financial modelling skills in Excel with a good foundation of building (and working with) operational and/or finance models, including analyzing business forecasts, evaluating scenario analysis and covenant calculations.Understanding and ability to determine appropriate capital structures (using a range of debt market products) for a given scenario.Ability to review and critically assess transaction materials (i.e. Information memorandum, Financial and Commercial Due Diligence).A strong appreciation of debt market trends and financing instruments (such as senior debt, asset backed loans, cash flow loans and mezzanine debt) and their key features, with the ability to explain these in a clear and concise manner.Strong analytical and credit analysis skills.Sound understanding of, and ability to analyze, key accounting statements including P&L, BS and CF.Proficient in MS Office, including Excel, Word, and PowerPoint.Ability to work quickly and accurately under time pressure.Excellent written and verbal communication skills that help represent diverse communities.Experience in working with diverse teams.Why BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page. #LI-DE1

Job Summary A Real Estate Market credit specialist, leveraging best-in-class credit structuring expertise to balance the needs of the client and the bank Maximize RBCs position in the market and deliver on business priorities of credit quality, growth in authorized credit, acquisition of new borrowing clients and timely completion of credit renewals Support client needs by understanding the client (including industry, market & competitiveness, company strategy & management), analyzing financial information and structuring appropriate credit solutions Work in collaboration with Directors, Real Estate Markets and with Client Relationship Team, other internal and external partners( including other FIs), to grow the portfolio and manage industry and portfolio risks through face-to-face meetings or use of technology, based on client preference Achieve and sustain portfolio quality thorough disciplined execution of client and portfolio management routinesJob DescriptionDeliver an Exceptional Client ExperienceIn conjunction with your Client Relationship Team ("CRT") members, you create exceptional client experiences by delivering value-added advice aligned to your expertise and the client's needs.Lead with a growth mindset, focusing on whats possible to maximize client acquisition, growth and deliver an exceptional client experienceDeliver exceptional client experience by responding quickly to credit requests, minimizing turnaround times and delivering sound credit structuring advice and client-centric solutions that support business growthFor complex clients, partner with Directors, Real Estate Markets to understand credit needs, changing circumstances and risk profile through meaningful client contact as requiredHelp clients understand emerging issues that may impact their business by providing valuable insights on the clients industry, business or marketIdentify ways to simplify credit structures (e.g. removing unnecessary reporting or conditions)Collaborate internally and externally to understand credit needs, changing circumstances and risk profile through meaningful client contact as required.Act as a digital advocate to digitally enable clients and support clients in their journey towards low-carbon transition as climate-related demands increase.Take ownership and resolve client concerns and requests at first point of contact, escalate to your manager in a timely manner to ensure minimal impact to client experience. Record complaint, and inform clients about RBCs complaint handling process.Acquiring & Deepening Client Relationships: Win as One RBCYou are a Trusted Strategic Advisor focused on acquiring and growing business by being attentive to client needs and aligning opportunities to the right CRT member or One RBC partner.Acquire new clients and ensure alignment to the Home of Best FitDevelop critical thinking, expand ability to analyze situations and articulate rationale. Make sound recommendations which reflect logic, thorough analysis and decision-making abilitiesDeliver business results and grow market share, by growing and retaining existing business client relationships through insightful Annual Strategy Meetings and ensuring a One RBC approach and alignment to the Home of Best FitTake ownership of structuring competitively tailored credit solutions for both existing and new clients to increase overall authorized creditAs a key contributor to our client relationship team and work with Directors, Real Estate Markets to execute a coordinated client, COI and external counsel contact strategy.Ensure adherence to CRCA-14, including analysis and rationale to support a rating assessment within each risk factorProvide proactive credit advice and counsel to Directors, Real Estate Markets when proposing new or expanded credit structures. Seek referral opportunities; make introductions to Client Relationship Team and One RBC team members, including Access to ExpertsIncorporate best practices, including trends in credit quality, changes in credit processes and regular communication with GRM and CAGExecution ExcellenceContinuously monitor and review activities to ensure pipeline of new money requests and renewals is managed effectively, ensuring superior client experienceDemonstrate commitment to team and collaboration by sharing best practices, advising & mentoring and assisting colleagues for individual and team successYou are an active member of the CRT whose foresight in client contact and strategic relationship planning supports the coordinated approach by the full CRT for the benefit of the client relationships you steward.Follow best practices of routines, market/portfolio planning, CRT coordination/planning and client interactions to succeed individually and as a teamMonitor and review activities and outcomes bi-weekly, monthly and quarterly to identify successes and items to refine. Proactively prepare for coaching meetings, CRT coordination/planning meetings and monthly reviewsEnsure skills/knowledge are up to date and aligned to the needs of clients served. Seek opportunities for continuous improvement through coaching and capability growthLeverage technology to interact with clients and colleaguesSpeak up for and about inclusion, create the conditions where colleagues and clients uniqueness is appreciated and valued.Doing Whats Right: Manage Risk & Operational EffectivenessYou take ownership of deep discovery in key moments of truth to understand client needs and provide advice on the appropriate solutions.Demonstrate a thorough understanding of the clients financial position, industry, business model, management capabilities and ability to repay loans by analyzing and understanding present and future cash flowsFor credit transactions focus on getting work done right the first time, ensuring credit applications are completed with correct and pertinent information and you are well prepared to discuss credit transactions with GRM/CAGUnderstand and adhere to RBC credit rules, policies and procedures. Demonstrate good judgment when making decisions, balancing shareholder risk and client experienceIn collaboration with Directors, Real Estate Markets, achieve and sustain credit portfolio quality through disciplined execution of portfolio management routines for portfolios supportedSupport region by maintaining expired credits >31 days within defined thresholds (BRR, CCR & ACC) on assigned clients and working with Directors-REM to ensure required documents are received and actioned in a timely mannerJob SkillsAdaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job DetailsAddress:202 BROWNLOW AVE:HALIFAXCity:HALIFAXCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-05-01Application Deadline:2024-05-24Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Location: Victoria Job Type: Full Time myWork Options: In-person, Hybrid Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? The Mobile Insurance & Investment Specialist is responsible for delivering growth of Life Insurance and Segregated Fund sales portfolios in partnership with a dedicated geography of retail branches. Specifically, the Mobile Insurance & Investment Specialist will be responsible for Identifying and capturing new and additional business opportunities through proactively reaching out to customers with renewing policies and life changing events. You will also be responsible for generating additional sales and revenue in the areas of term life insurance, critical illness Insurance and assisting Financial Planners/Advisors in the analysis, proposal, and closing of new Segregated Fund business while supporting and delivering an exceptional Customer Experience through the ongoing maintenance of existing life insurance and Segregated Fund portfolios. What else will you get to do every day? Effectively communicate to both internal (Mobile Insurance & Estate Specialists, Financial Planners/Advisors, etc.) and external customers. Demonstrate commitment by actively contributing support and participation in new corporate initiatives. In conjunction with the Manager, Member Services, the Regional Managers and the Investment teams be actively involved in the community the branch services to foster the image and reputation of Coast Capital Savings. Ensure premium customer service is fulfilled. Establish and maintain strong customer relationships. Dynamically and visibly work collaboratively with as well as provide coaching, training and mentorship to Manager, Member Services, Regional Managers, Planners/Advisors, Relationship Managers, and Member Banking Specialists. Work with branch management team and Planners/Advisors to integrate the efforts and activities of Investment activities. Encourage and provide cross-sharing of knowledge, on-the job applications and experience among team members and between teams. Ensure all processes are in adherence with regulatory and compliance requirements. Be accountable for accurate and complete documentation of all business and customer transactions. Demonstrate discipline in record keeping, sales tracking, CRM notes. Complete educational requirements necessary to maintain all required licensing (ie C.E. Credits). Maintain current relationships as well as mine those relationships for new customer referral opportunities. Fulfill high quality insurance and investment advice and services to customers. Provide a partial range of risk management products including term life insurance and critical illness insurance. Fulfil all new account openings, maintenance, and administration Segregated Fund portfolios in cooperation with the Financial Planner/Advisor. Reactively provide information on external and internal inquiries in regard to segregated funds. Reactively provide service for in force Life, Critical Illness, and Disability Policies. This could be remote communication or in person. Proactively contact customers by phone whose term policies are eligible for conversion / renewal. Success will be measured by appointments booked and completed (with no cancellations) by the Mobile Insurance & Estate Specialists as well as term life and critical illness policies that are within guidelines. Proactively contact our segregated fund customers as required for effective maintenance with a view to grow the portfolio. Upon request, meet with customers and Financial Planners to provide Segregated Fund solutions as per customers' financial planning needs as out lined by the Financial Planner. Manage the relationship building process to ensure a consistent image in service delivery both externally to attract new customers and internally to retain and build on previously established relationships. Must be mobile. Able to meet with customers outside regular office environment, and on occasion, outside regular business hours. Look for opportunities to refer additional insurance products as well as refer to our other business partners (i.e. banking) Who are we looking for? Life Licensed (LLQP) Solid proficiency with mutual fund, segregated funds and life insurance products and administration Proficient understanding of credit products and services in order to identify opportunities and make quality referrals. Proficiency in sales process and producing results. Working knowledge of Coast Capital Investment Services computer systems including but not limited to: CRM, Microsoft Outlook, Word and Excel, and EMWS software. Up to date knowledge of product lines and services offered by CCS' Investment Services staff. Ability to contribute well to a positive team environment by working efficiently, professionally and in a friendly manner. Ability to effectively build and deepen productive customer relationships Ability to deal effectively and promptly with customer complaints or concerns Excellent organizational skills with orientation to detail and large volumes of work Comfortable in exploring and capturing customer needs and referring sales opportunities Willingness to work as a team and with other departments when required Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doRoles SpecificationsLocation: Edmonton, ABEveryday flexibility. Hybrid work environments. Collaborative connections.CWB BankCWB is a bank built for business ownersOur core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us.The opportunity The Lending Administration Specialist, Commercial & Real Estate is part of Credit Operations and is responsible to provide strong knowledge and support to lending administration, maintenance and servicing Canadian Western Bank's commercial and real estate loan portfolio. This role will contribute and support the Manager, Lending Administration Group to drive a high level of quality and standards, risk management, and strong data integrity.What you’ll be doing Risk Management, Lending Administration & OptimizationContribute and support the organization by providing consistent credit processing specific to lending administration and maintenance for the Commercial & Real Estate lending line of business.Contribute to the progress of continuous improvement of all Credit Operations processes specific to lending administration and maintenance.Support and maintain the processes which lead to consistent and predictable daily Credit Operations outcomes Ensure contributions to lending administration comply with the Bank’s policies and procedures to ensure the branch network can continue to deliver a high level of customer service. Be a Team PlayerProvide support within the Commercial & Real Estate Credit Operations department to ensure smooth daily operations and maintenance of consistent centralized service workflow.Inspire trust by being open, honest, and direct in communication, meeting commitments and behaving ethically by adhering to the CWB Conduct Policy.Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment.Accept responsibility and accountability for actions and results.Financial Growth & ProfitabilityActively works to ensure standardized lending administration processes are followed, and data integrity is consistently achieved, monitored, and maintained.Participates in projects that primarily impact functional area or specific department, adhering to standard project governance practices and operating within approved budget.Due diligence as it relates to credit operations activities, procedures, and documentation for compliance with regulatory bodies.Client focusedModel a client-centric approach for team members where required to ensure a client-focused lens is used in providing services to the branch network.Ensure Service Level Agreement (SLA) targets are being met.Establish a collaborative and client-centric relationship with Credit Support and branch network while balancing the efficiencies and governance of a standardized structure.Correspond with branches and provide direct lending administration support, both verbally and in writing, regarding loan processing and inquiries.Who we’re looking for & what you’ve doneCore Knowledge Diploma in Business Administration or equivalent experience.1-3 years of banking experience.Excellent knowledge of loan administrationStrong knowledge of the Banking System, Loan Origination Systems, Microsoft Office Suite, and Adobe Forms.Understanding of process improvement and continuous process design to achieve optimization.Personal CompetenciesCustomer focused, with proven ability to engage in and drive multiple initiatives simultaneously in a fast paced, high volume, work environment.Identify efficiencies and continuous improvement in processes aligned with corporate culture.Creative problem solving and conflict resolution skills, with the capability toc diffuse complicated situations and find common ground.Respectful, dedicated, and self-motivated teammate with experience in peer-to-peer coaching and mentorship.Strong verbal and written communication skills and the ability to interact expertly with a geographically diverse group of partners in a non-client facing environmentProcess efficiency with an optimization focus to continuously enhance and improve day-to-day operationsWhy work with us?Your success is our obsession! And our award-winning culture & benefits back it up.Proudly recognized by Great Place to Work in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023. Wellness matters. We offer an award-winning benefits package that includes:Hybrid work environmentsEveryday flexibilityGenerous company-funded health coverageHealth care spending accountA flexible wellness programgenerous time-away options to unplug, rest & recoverCareer development. We commit to our employees’ development and help them reach their professional goals with:Organization wide coaching servicesMentorshipEducation support & training programsBring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.#LI-JA1IND-JAAs an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.Closing Date:* Position closes at 12:01am on the close date identified below.05/20/2024

Posting Title CLK 12R - Customer Service Clerk Position Classification Clerk R12 Union GEU Work Options Hybrid Location Coquitlam, BC V3K 7B9 CA (Primary)Salary Range $54,387.32 - $61,395.95 annually Close Date 5/21/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Product Distribution Centre/ Supply Services Job Summary Apply your superior customer service skills in this unique administrative opportunityMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.BRANCH OVERVIEW Product Distribution Centre (PDC) operates a fully cost recoverable program which is a Health Canada licensed complete supply chain solution. Our approach includes program-specific supply strategy consulting, procurement of unique program goods, inventory management, account management and customer service support, and distribution of goods. PDC works with government, public sector, publicly funded agencies, and their end users. The program supplies medical devices, pharmaceutical drugs, feeding supplies and equipment, personal care products, janitorial products, and personal protective equipment.JOB OVERVIEW This position focuses on Call Centre activities in a very busy environment with a team of 10 that answers and responds to approximately 7500 inquiries each month.A key component in meeting the needs of a demanding client base, the Customer Service Clerk is responsible for providing front- line customer service in accordance with Health Canada Standard Operating Procedures (SOP's). This position plays a significant role as a liaison between the PDC's client base that includes ministries, Federal departments, municipalities, academic institutions, schools and hospitals, publicly funded agencies, Crown corporations, other out-of-province public sector organizations and the general public.Job Requirements:• Secondary school graduation or equivalent (GED). • 6 months' minimum recent (within the last 5 years) experience in a call centre. (a call centre is an office set up to handle a large volume of telephone calls, especially for taking orders and providing customer service). • 1 years' minimum recent (within the last 5 years) experience using Customer Relationship Management (CRM) systems. • 1 years' minimum recent (within the last 5 years) experience typing, formatting and editing a variety of documents and materials using desktop tools such as Word, Excel and Outlook.Preference may be given to applicants with one (1) or more of the following: • Post-secondary education. • 1 years' minimum recent (within the last 5 years) experience in a call centre. (a call centre is an office set up to handle a large volume of telephone calls, especially for taking orders and providing customer service) • 2 years' minimum recent (within the last 5 years) experience using Customer Relationship Management (CRM). • 1 years' minimum recent (within the last 5 years) experience in Enterprise Resource Planning (ERP)systems, such as SAP. • 6 months' minimum recent (within the last 5 years) experience dealing with medically fragile clients. • Recent experience (within the past 5 years) in a retail or wholesale goods distribution organization, inventory management or a supply chain environment. • Experience in applying Health Canada regulations for medical devices/products and pharmaceutical drug information. • Candidates with additional years of experience in any of the above experience requirements and/or preferences.For questions regarding this position, please contact [email protected] About this Position: Currently there is one (1) permanent opportunity available. The position headquarters is Coquitlam. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. Coquitlam is a vibrant city that offers a blend of urban amenities and natural beauty. Whether you want to explore the cultural scene, shop at diverse malls and markets, or enjoy the outdoors, Coquitlam has something for everyone. You can hike, bike, or run on the scenic trails of Pinecone Burke Provincial Park, fish for salmon and trout at Coquitlam River, or visit the historic Kwikwetlem First Nation territory. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services

Posting Title CLK 12R - Customer Service Clerk Position Classification Clerk R12 Union GEU Work Options Hybrid Location Coquitlam, BC V3K 7B9 CA (Primary) Salary Range $54,387.32 - $61,395.95 annually Close Date 5/21/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Product Distribution Centre/ Supply Services Job Summary Apply your superior customer service skills in this unique administrative opportunity MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province’s real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best. BRANCH OVERVIEW Product Distribution Centre (PDC) operates a fully cost recoverable program which is a Health Canada licensed complete supply chain solution. Our approach includes program-specific supply strategy consulting, procurement of unique program goods, inventory management, account management and customer service support, and distribution of goods. PDC works with government, public sector, publicly funded agencies, and their end users. The program supplies medical devices, pharmaceutical drugs, feeding supplies and equipment, personal care products, janitorial products, and personal protective equipment. JOB OVERVIEW This position focuses on Call Centre activities in a very busy environment with a team of 10 that answers and responds to approximately 7500 inquiries each month. A key component in meeting the needs of a demanding client base, the Customer Service Clerk is responsible for providing front- line customer service in accordance with Health Canada Standard Operating Procedures (SOP’s). This position plays a significant role as a liaison between the PDC’s client base that includes ministries, Federal departments, municipalities, academic institutions, schools and hospitals, publicly funded agencies, Crown corporations, other out-of-province public sector organizations and the general public. Job Requirements: • Secondary school graduation or equivalent (GED). • 6 months’ minimum recent (within the last 5 years) experience in a call centre. (a call centre is an office set up to handle a large volume of telephone calls, especially for taking orders and providing customer service). • 1 years’ minimum recent (within the last 5 years) experience using Customer Relationship Management (CRM) systems. • 1 years’ minimum recent (within the last 5 years) experience typing, formatting and editing a variety of documents and materials using desktop tools such as Word, Excel and Outlook. Preference may be given to applicants with one (1) or more of the following: • Post-secondary education. • 1 years’ minimum recent (within the last 5 years) experience in a call centre. (a call centre is an office set up to handle a large volume of telephone calls, especially for taking orders and providing customer service) • 2 years’ minimum recent (within the last 5 years) experience using Customer Relationship Management (CRM). • 1 years’ minimum recent (within the last 5 years) experience in Enterprise Resource Planning (ERP) systems, such as SAP. • 6 months’ minimum recent (within the last 5 years) experience dealing with medically fragile clients. • Recent experience (within the past 5 years) in a retail or wholesale goods distribution organization, inventory management or a supply chain environment. • Experience in applying Health Canada regulations for medical devices/products and pharmaceutical drug information. • Candidates with additional years of experience in any of the above experience requirements and/or preferences. For questions regarding this position, please contact [email protected] About this Position: Currently there is one (1) permanent opportunity available. The position headquarters is Coquitlam. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services. Coquitlam is a vibrant city that offers a blend of urban amenities and natural beauty. Whether you want to explore the cultural scene, shop at diverse malls and markets, or enjoy the outdoors, Coquitlam has something for everyone. You can hike, bike, or run on the scenic trails of Pinecone Burke Provincial Park, fish for salmon and trout at Coquitlam River, or visit the historic Kwikwetlem First Nation territory. Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Administrative Services

Application Deadline: 05/29/2024Address: 2083 Danforth AvenueJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.