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Remote Bilingual (English/French) Virtual Connect, Everyday Banking or Credit Card Associate
BMO, Quebec, QC
Application Deadline: 11/28/2023Address:VIRTUAL61 - HomeRes - QC - BMOUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit card strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Probes to understand customer needs and provides advice related to personal banking and credit card strategies in the best interests of the customer.Manages all transactional outcomes of customer calls or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations in a professional manner.Integrates marketing promotions and programs into customer conversations when appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Organizes work information to ensure accuracy and completeness.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Intermediate/Senior ERP Technical Analyst (BASIS) to perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solut
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of an Intermediate and Senior ERP Technical Analyst (BASIS) to perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solution Manager Monitoring and alerting configuration. Responsibilities could include but are not limited to: Comprehensive understanding of the technical capabilities offered by ERP facilities; Develop or assist with business and functional requirements, project scope, estimates of effort and duration; Translate functional and business requirements into technical requirements; Develop and/or manage technical aspects of application software, user interfaces, and third-party components; Conduct, assist with, an/or manage unit and system tests; Establish technical standards for the technical framework; Install, configure and support SAP Portal in a UNIX/Oracle environment; Perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solution Manager Monitoring and alerting configuration; Install, upgrade, configure, monitor and tune the SAP Portal or with the SAP web dispatcher; Configure, connect and integrate SAP ECC, BW, Fiori or Portal systems; Perform refreshes of BW and ECC systems and reconnect them to other satellite systems such as Portal, BOBJ, SAP Content Server, and FIORI; Install, upgrade, configure, monitor and tune the backend systems SAP ECC and the following: BW, Fiori or Portal systems in the following areas with the SAP web dispatcher; Plan, size, and document SAP system installations, upgrades, and refreshes; Install, configure and support SAP S/4 HANA; Configure and connect to Cloud services and between Cloud and ground connections; Monitor, maintain and implement technical system security protocols; and Monitor, maintain and implement security patches and security fixes. Must Haves for Intermediate: Minimum of 2 years of experience in installing, configuring and managing Solution Manager 7.2 on SAP HANA. Minimum of 5 years of hands-on experience, (within the past eight 8) years, as an SAP Basis Administrator. Has experience in SAP Netweaver AS ABAP in all of the following areas: Installing, Upgrading, Configuring, Monitoring; and Tuning Must provide 2 Client Project references. The two projects provided must Be from 2 different projects; Have been completed in the past 5 years; Be for Basis/Netweaver administration experience in a UNIX/Oracle environment including SAP Solution Manager Monitoring and Alerting configuration and performing enhancement pack upgrades; and Be a reference from the client organization and not a contracted consultant. Must Haves for Senior: Minimum of 3 years of experience in installing, configuring and managing Solution Manager 7.2 on SAP HANA. Minimum of 5 years of hands-on Basis/Netweaver experience in a UNIX/HANA environment within the past eight (8) years in ECC and any three (3) of the following: BW; Fiori/Gateway; Content Server; and SAP Business Objects Has experience in SAP Netweaver AS JAVA in all of the following areas: Installing, Upgrading, Configuring, Monitoring; Tuning Must provide 2 Client Project References. These projects must: Be from 2 different projects; Have been completed in the past 5 years; Be for integrating SAP Business Objects (BOBJ) tools, SAP Portal, Fiori/Gateway, BW, ECC instances including SSL certificates; and Be a reference from the client organization and not a contracted consultant. Apply
Every Day Banking or Credit Card Associate, Virtual Connect (Bilingual - French and English) Fully remote
BMO Financial Group, Montreal, QC
Application Deadline: 05/30/2024 Address: VIRTUAL61 - HomeRes - QC - BMO Job Family Group: Retail Banking Sales & Service Work from home Language Requirements for role: Strong verbal and written language skills in both French and English Full time position - Associates are scheduled for 37.5 hours per week. This position operates between the hours of 6:30AM and 12:00AM, 7 days a week. Associates work either on Saturday or Sunday each week. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Analyst/Senior Analyst, Financial, Clean Economy Investment Tax Credits Team
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:125221 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kanata, ON; Kitchener, ON; Langley, BC; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching. Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. Partner with clients to solve their most complex problems What will your typical day look like?To face the country's decarbonization challenges, the Government of Canada announced 5 new investment tax credits for Clean Economy ("ITCs"): The Clean Technologies Investment Credit for wind, solar, storage, geothermal, non-road zero emission vehicles and other The Clean Electricity Investment Tax Credit for electricity generation The Clean Hydrogen Investment Tax Credit for hydrogen and ammonia production using electricity or natural gas The Clean Manufacturing Investment Tax Credit for clean technologies manufacturing, including battery manufacturing as well as extraction and processing of critical minerals. and the Carbon Capture, Utilization and Storage Investment tax credit for carbon capture, utilization, and storage. Analyst / Senior Analyst Through interaction with clients and the client service teams, you will be involved with supporting our team with consulting and claim preparation tasks related to the new Clean Economy Investment Tax Credits. As you build skills and knowledge, you will be challenged with more complex and strategic projects. Your role will expand to include supporting key delivery aspects related to pre-claim consultations, claim preparation, audit defense, and building deep client relationships. From time to time, you will also have opportunities to support client services teams in sales and business development activities. All of this will develop you on the path to becoming a trusted business advisor, and to gaining a broader view of business challenges and solutions beyond these ITCs.About the teamGi3: Global Investment and Innovation Incentives.Deloitte's Gi3 team is the leading innovation incentives provider both in Canada and globally. We help companies become more competitive by advising them on financial strategies to drive innovation, scale their business, and to combat climate change. Deloitte's Gi3 supports companies in accessing entitlement incentive programs such as SR&ED, Federal and Provincial merit-based / direct funding programs and the recently announced Clean Economy Investment tax credits.We are growing our team across Canada, and we are seeking professionals with an accounting background to join our Clean Economy Investment Tax Credits Team. To learn more about Deloitte: https://bit.ly/2ieqqxN.Enough about us, let's talk about youYou are someone with: University degree in tax, accounting, finance, law or a bachelor's degree in accounting with a minimum 2 years of specific experience in preparing SR&ED, or other tax credit claims, or in asset classification for depreciation purposes; Ability to understand the business aspects of capital asset projects and related financial costs; Ability to understand, analyze and interpret analyze tax legislation governing incentive programs in order to determine and support eligibility of properties and expenses to the ITCs; Genuine interest in sustainability and decarbonizing the economy with a mindset to serve clients and help them solve problems through access to government funding Ability to communicate verbally and in writing quickly, persuasively, and concisely Ability to work independently within a high-performance team Excellent project management skills; Interested in business and industrial processes; CPA designation is an asset. Total RewardsThe salary range for the Analyst position is $51,000 - $77,000 and $68,000 - $102,000 for the Senior Analyst position, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Financial Analyst, QC, Project Manager, Developer, Equity, Finance, Quality, Technology
Systems Analyst 3 - Storage Specialist
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Regular Full-Time Scope Reporting to the IT Operations Manager, the Systems Analyst 3 is responsible for maintaining the integrity of enterprise systems including but not limited to server, storage, and infrastructure applications, as well as leading junior team members in carrying out Systems Analyst functions. Responsibilities • Administer all aspects of an Enterprise SAN environment, including installation, configuration, patching and upgrades; • Administer users, servers and storage in an M365, Azure, AWS and on-premise Windows environment; • Administer a VMWare and Hyper-V environment through all phases of a VM's lifecycle, including creation, patching, updating, and decommissioning; • System administration tasks, including scripting to automate routine tasks, performance monitoring and tuning; • Provide mentoring and direction for junior team members in the implementation and documentation of new information systems; • Prepare workflow charts, models and create documentation for procedures and processes; • Liaise with users, other IT staff, and vendors during the development of a new system and to determine the cause of, and correct, system malfunctions; • Assist in the preparation of project plans including cost/benefit analysis, Work Breakdown Structures, effective IT resource allocation and input into project prioritization. Qualifications • Degree in a related field from a recognized institution • Four years' related experience • An acceptable equivalent combination of education and experience may be considered Experience with the following will be a benefit: •Netapp storage infrastructure • Cisco UCS and HCI infrastructure • VMWare / Hyper-V • M365, Azure and AWS administration • PowerShell scripting Other Information Hourly Rate: $55.86 Step 1 Step 2 - 6 Months Step 3 - 18 Months Step 4 - 30 Months Hourly Rate $55.86 $58.40 $60.82 $63.35 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Our Values Integrity - Service - Teamwork - Innovation - Community
Senior Associate, Credit Risk Models - Financial Engineering & Modelling (Montreal)
Deloitte,
Job Type:Permanent Reference code:125065 Primary Location:Montreal, Quebec, Canada All Available Locations:Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. Would you like to further develop your career with our exponentially expanding Financial Advisory Service, Modelling and Value Advisory, Financial Engineering & Modelling (FEM) group? Are you up for the challenge to help the most sophisticated Canadian and international clients to solve their quantitative and modelling issues?What will your typical day look like?In this role you will help financial services industry (FSI) clients face quantitative issues with informed confidence. Using your deep technical skills and leveraging our global network of experts, you'll provide professional advice to our FSI clients in a wide range of situations. The result? Our clients will be better placed to take control and receive the best solutions to their complex challenges. Develop/validate/review Credit Risk models (e.g. AIRB, IFRS 9, CECL, adjudication/behavioral scoring models and CCAR models) based on industry best practices. You will also be able to learn and work in other quantitative and analytical areas such as credit modeling, forecasting and stress testing, customer behavior modeling, and new innovations such as Machine Learning and Artificial Intelligence.About the teamDeloitte's Financial Advisory practice delivers highly specialized advisory solutions for companies facing critical business events where significant value is at stake, in every phase of the economic cycle. Our work is often high profile, high impact, and highly rewarding. If you're looking for a challenge and an opportunity to grow your career alongside the best and brightest in the industry, you'll find it in Financial Advisory at Deloitte. Broaden your skills. Broaden your reach. Broaden your career. It's all possible at Deloitte.Enough about us, let's talk about youYou are someone with: Minimum 1-2 years of relevant experience spent within a credit risk model development or model validation team at a major financial institution Solid academic background with a PhD or Master's Degree in Mathematical Finance, Finance, Financial Engineering, Financial Economics or other relevant post graduate degree Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position. Solid knowledge of common practices in credit risk, including expected loss (PD, LGD, EAD) methodologies; Solid knowledge of supervisory/regulatory requirements as it pertains to credit risk models, including IFRS 9 Ability to program in pertinent languages, such as Excel, SAS, R, and python Canadian travel required Total RewardsThe salary range for this position is $75,000 - $113,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Equity, Engineer, Financial, Quality, Technology, Finance, Engineering
Quality Assurance Manager
CGI Group, Vancouver, BC
Position Description: CGI is more than just an IT company. Join a team that supports the local community with the ability to draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training, and skill and personal development programs.Our CGI-BC team has an opening for a QA Manager who will lead the delivery of exceptional information technology services to our clients. This team collaborates to implement functional and automated testing processes as part of a standard quality management practice. Successful candidates will have a keen eye for quality and an explicit understanding of QA methodologies and continuous process improvement.Your experience includes a career rooted in Quality Management, Test design and planning, QA Test automation, Quality Assurance and a history of teaming with business analysts, software developers and business experts. Your familiarity of Agile Software Development will tie into an IP/methodology of integrating functional and automated testing into the software development and testing life cycles. Your future duties and responsibilities: • Lead and manage QA teams across multiple projects to ensure the delivery of high quality and cohesive QA services to our clients.• Work closely with our clients to define service goals, manage expectations, and to ensure alignment with their business objectives.• coordinate release management operations, with traditional quality gates and DevOps CI/CD tooling, test automation, code review, Smoke tests, improving the usability of CI/CD pipelines and ISO industry standards of practice• Analyze test results, identify root causes of issues, provide recommendations for optimization, and run defect remediations• Recommend prioritization of issues with the team, for future and current development while honoring the Business vision, milestones, and objectives• Maintain clear, consistent reporting and communication styles that are adaptable to your audience, respecting their need for information that addresses current and future business requirements Required qualifications to be successful in this role: The QA Manager has experience previously leading a QA team. The Team’s you have led can write code with skill and intuitiveness, designing and developing complex Test scenarios and cases with automation software. Automated Test suites would include functional or non‐functional test types and deploy across multiple systems. They have the experience to propose the right programming languages and the most suitable tools:• Thorough understanding of QA methodologies, life cycle, and processes with demonstrated experience leading a team executing under a quality assurance methodology• Strong software development fundamentals including automated testing, source control, continuous integration in addition to continuous delivery and/or deployment• Can rapidly automate tests, as well as perform extensive QA business analysis QA testing and test strategies• Familiarity with streaming platforms (real-time data on a massive scale, like Confluent Kafka)• Experience working with test-driven development (TDD) or Behavior Driven Development (BDD) frameworks/methodologies (SpecFlow, Serenity)Technical skills:• UI Test Automation (Selenium)• BDD (Cucumber, Cucumber-JVM, Cucumber.js, Gherkin)• REST API test automation (REST Assured, SOAP UI etc.)• Scripting (Shell, Python, Java)• Practical use of cloud technologies such as AWS and Azure• Database (SQL - writing basic queries to validate data etc.)• Test management tools (JIRA, Confluence, ServiceNow, HP QC etc.)• Test scenarios and test case writing• DevOps (CI/CD pipeline basics using JenkinsNice to Have:• Knowledge of quality engineering and the deployment of solutions for retail back-office systems and applications that support Planning, Merchandising, Master Data Management, Analytics & Data science to assist in product creation• Programming (Java or .NET)• Document management (Confluence, Share point etc.)• Cloud deployment tools (AWS, Azure or GCP - Basic knowledge of EC2, CloudFormation etc.)• Cloud data management (AWS S3, RDS etc.)Education and Certifications:• Bachelor’s degree in computer science/engineering or equivalent, and/or strong in computer science fundamentals of algorithm design, programming constructs, problem-solving, US principles, etc.• 12+ years of strong, demonstrable experience working as a Quality engineer or SDET in a project environment• Certifications: ITIL 4, ITSQB CTAL with Agile, Automation and/or Quality Management, Certified SAFe practitionerCGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range in British Columbia is $65,000 - $150,000.#LI-ST3 Skills: Application DevelopmentCloud ComputingDocument ManagementLeadershipProject ManagementQuality ManagementSoftware TestingTest ManagementTest Planning & Implementation What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Bilingual Credit Management Resolution Officer
RBC, Mississauga, ON
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role that offers flexible work arrangements. Our call centers are located in Meadowvale, Montreal & Winnipeg. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveProven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English (oral and written)Flexibility to work various shifts that meet our clients needs Monday to Friday, between 8:00 AM to 9:00 PM and Saturday between 8:00 AM to 4:00 PM ESTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamRBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.HYBRIDENTJob SkillsAdditional Job DetailsAddress:MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity:MISSISSAUGACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Credit Management Resolution Officer - Remote
RBC, Lévis, QC
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role with an opportunity to work from home. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveAbility to work independently in a structured environment, as a Remote Office Employee (ROE), working in your home office with proven time management and organizational skills and must be able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with the hiring manager.Proven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English to serve our clients in the community with English speaking needsFlexibility to work various shifts that meet our clients needs Monday to Friday, between 8:00 AM to 9:00 PM EST and Saturday between 8:00 AM to 4:00 PM ESTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdditional Job DetailsAddress:1540 BOUL GRBER:GATINEAUCity:GATINEAUCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-04Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Credit Management Resolution Officer
RBC, Montreal, QC
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role that offers flexible work arrangements. Our call centers are located in Meadowvale, Montreal & Winnipeg. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveProven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English to serve our clients in the community with English speaking needsFlexibility to work various shifts that meet our clients needs Monday to Friday, between 8:00 AM to 9:00 PM and Saturday between 8:00 AM to 4:00 PM ESTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamRBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.HYBRIDENTJob SkillsAdditional Job DetailsAddress:7101 AV DU PARC:MONTRALCity:MONTRALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Credit Management Resolution Officer
RBC, Winnipeg, MB
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role that offers flexible work arrangements. Our call centers are located in Meadowvale, Montreal & Winnipeg. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveProven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English (oral and written)Flexibility to work Monday to Friday, 12:00pm to 11:00pm CSTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamRBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.HYBRIDENTJob SkillsAdditional Job DetailsAddress:ROYAL DIRECT CALL CENTRE, 1260 TAYLOR AVE:WINNIPEGCity:WINNIPEGCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Senior Analyst, Credit Controls and Reporting
BMO, Toronto, ON
Application Deadline: 04/05/2024Address:100 King Street WestOur ideal candidate has a combination of exceptional technical skills (PowerBI & SQL) and finance (CPA completed or in progress). You would have the opportunity to focus on reporting building, pulling data and running Power Queries within PowerBI. In this hybrid risk and finance role you will work with risk capital and Basel reporting.Supports the execution of accurate and efficient cyclical reporting processes for regulatory and management information and note disclosure in financial statements to internal and external stakeholders and regulatory bodies. Works across BMO to deliver specific project/program results in alignment with overall group goals. Supports an efficient and effective Accounting function which uses common information sources and practices, reduces ongoing costs, increases service level performance and minimizes risk.Provides input to reporting policy and procedures.Provides specialized support to investigate and resolve complex issues as escalated end-users or assigned by management.Participates in initiatives as a subject matter expert for an aspect(s) of financial reporting systems or business process.Designs and produces regular and ad-hoc reports, and dashboards for regulators and executive level reviews.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Participates in the design, implementation and management of core business/group processes.Supports the production of financial, regulatory, and management reporting requirements.Executes work to deliver timely, accurate, and efficient service for monthly, quarterly and annual processes for reporting.Analyses data and information to provide financial, regulatory and related risk insights and recommendations.Supports the interpretation and definition of internal and external policies and regulatory requirements e.g. credit reporting.Ensures strong governance and effective controls across finance & accounting activities and information in accordance with enterprise standards.Provides attestation to the validity of financial results and highlight significant information including variances, trends, opportunities and exposures to their Manager.Provides information and support the process for internal (Corporate and SOX) and external audits.Gathers and formats data into regular and ad-hoc reports, and dashboards.Organizes work information to ensure accuracy and completeness.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director & Team Lead, Credit Analysts
BMO, Vancouver, BC
Application Deadline: 04/21/2024Address:595 Burrard StreetProvides exceptional, daily operational service support to grow the Bank's market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions. Typically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, complex and/or top tiered clients.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Leads and executes business development plans to that business goals are achieved or exceeded.Provides overall leadership and strategic direction to team; sets context, direction, accountabilities, tasks and assignments.Develops solutions for customer specific issues by engaging multiple internal stakeholders.Participates on client calls as required.Addresses customer services issues according to established parameters, escalating as required.Acts as a subject matter expert on relevant regulations and policies.Influences and negotiates to achieve business objectives.Recommends and implements solutions based on analysis of issues and implications for the business.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Acts as the prime subject matter expert for internal/external stakeholders.Defines business requirements for analytics & reporting to ensure data insights inform business decision making.Participate in product introduction and change management activity as key client facing, line representative.Leads change management activities related to products and services and compliance/regulatory matters.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Collaborates with stakeholders to develop and implement processes and procedures to meet employee and client expectations and ensure consistency.Creates policies and procedures for Commercial Bank to ensure quality client service and product delivery while protecting the Banks' interests and managing risk.Collaborates with managers to develop and implement processes and procedures to meet client expectations and ensure consistency across the Commercial Bank segments.Actively listens to clients' concerns and diagnoses clients' service needs.Facilitates timely client problem-resolution, engages cross-functional representatives or groups as appropriate.Responds to client concerns in a professional manner to convey ownership, competence, respect for the client relationship.Accurately documents client requests using the group's tracking systems.Facilitates action to close gaps between client expectations and client experiences in the performance of the Bank and its products.Applies consistent and timely follow ups to demonstrate a commitment to customer satisfaction and high standards of responsiveness.Serves as an advocate for individual clients and escalating issues as necessary to facilitate the timely resolution of service problems.Supports the development of tailored messaging, which may include writing, editing and distributing communications.Tracks collection of client service feesCollaborates with internal and external stakeholders in order to deliver on business objectives.Executes work to deliver timely, accurate, and efficient service.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Sr. Manager Operational Risk, Canadian Business Banking
BMO, Toronto, ON
Application Deadline: 03/28/2024Address:33 Dundas Street WestProvides oversight, governance and monitoring of operations to drive consistency and quality ensuring that internal control process are adequate and functional. Develops and implements the integrated roadmap to guide the review, design, development, implementation, and ongoing operation of quality practices and management processes in alignment with established standards. Administers operations governance procedures and maintains strategic alignment to ensure adherence and efficiency.CultureFosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.Ensures alignment between values and behavior that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Stakeholder and Team ManagementBuilds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to assigned business/group.Acts as the prime subject matter expert and build effective relationship with internal/external stakeholders.Ensures alignment between stakeholders.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.May network with industry contacts to gain competitive insights and best practices.Attracts, retains, and enables the career development of top talent.Influences and negotiates.Strategy SupportProvides strategic input into business decisions.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Assists in the development of strategic plans.Helps determine business priorities and best sequence for execution of business/group strategy.Supports and governs the operations governance implementation road map including strategic priorities.Conducts independent analysis and assessment to resolve strategic issues.Operational Risk ManagementIdentifies emerging issues and trends to inform decision-making.Tracks and supports the resolution of issues by coordinating stakeholders in the information chain.Maintains and updates the risk and control matrix for the business.Maintains standards and monitors compliance and effectiveness of operations processes and controls.Support risk assessments for the business unit.Collaborates with stakeholders to identify business requirements and opportunities for improved operations management.Participates in identification of operations governance opportunities and related data/information specifications.Performs assessments and planning to verify that the business requirements are within standards.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Oversees the design, development, and implementation of tools and training required to deliver business results.Defines, implements, and documents quality measures and provides guidance on how policy requirements translate to business processes.Validates and tests changes to technology systems in support of operations governance.Participates in the resolution of operating/technical problems or manages escalation with other BMO technical support groups.Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.Support internal and external audit engagements for the business unit.Regulatory Compliance SupportWork closely with subject matter expert on relevant regulations and policies.Implements, maintains and reviews processes to ensure quality and compliance with Bank and regulatory requirements.Change Management and CommunicationLeads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels.Analytical and Problem SolvingApplies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Credit and Collections Analyst
Hunt Personnel/Temporarily Yours, Langley, BC
Here’s your chance to bring your dedication to excellence and comprehensive credit analysis and accounts receivable knowledge to a great permanent position with a national industry leader.This Langley-based company has been setting benchmarks for success in the construction supplies industry for over four decades and counting. Their commitment to outstanding service sets them apart from competitors and they’re looking for a proactive Credit and Collections Analyst to maintain these standards and drive the business forward.In this role, you will be assessing the creditworthiness of applicants, ensuring financial health by managing and monitoring incoming payments, and providing administrative support to the Credit Manager.What’s In It For YouAn annual salary in the $50-60K range based on the skills and experience you bring to the role, 2% RRSP matching after 1 year, and full benefits including extended health and dental care.What You’ll DoReview credit reports to assess creditworthinessAnalyze payment histories, debt rations and credit scores to assess riskEvaluate collateral offered as security for lines of creditBased on assessments, make recommendations on credit approvals and refusalsRecord and post payments received from customersReceive and review payment remittances, investigate discrepanciesFollow up with customers on past-due invoicesAssist with the administration and maintenance of credit filesWhat You BringMinimum 2 years of experience in collections/credit analysisStrong proficiency with accounting software, Excel and OutlookExperience with ERPs (such as Epicor) is a big assetA focus on accuracy and thoroughnessExcellent interpersonal and communication skills (both written and verbal)A customer-centric approachGreat organizational skills and the ability to work in a fast-paced environment
Manager Commercial Credit Risk Policy
BMO, Toronto, ON
Application Deadline: 05/30/2024Address:VIRTUAL59 - HomeRes - ON - BMORegulatory Reviews:Support Regulatory review submissions/responses as assignedSupport and/or provide risk oversight over required updates to Second Line Directives as a result of any review findingsOther:Support other projects/initiatives as and when arise that impact Credit Risk policies eg acquisitions, regulatory changesSupport team administration requirements such as system updates and exception reporting updates regarding policy elevations and exceptions, maintain team procedures, etc.Provides subject matter expertise in the analysis, development, approval process, issuance and communication of Risk policy frameworks in alignment with standards. Writes, publishes and maintains policy documentation to achieve the desired business results and support corporate, compliance and/or regulatory requirements. Includes guidelines, standards, directives, operating procedures, and related documentation.Acts as a trusted advisor for the designated group.Influences and negotiates to achieve business objectives.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Analyzes the impact of projects related to compliance, transformation, system upgrades etc. on policies and procedures. Assesses and reports the impact of changes to stakeholders.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Assists in preparing materials required for Audits and Regulatory Exams.Assists in obtaining required approval processes when implementing any changes.Provides input into the planning and implementation of operational programs.Creates, implements and sustains the guidelines, standard, operating procedures and other documentation.Initiates and coordinates review processes among stakeholders.Identifies and eliminates gaps in current state of policies and procedural documentation.Reviews documentation on a timely basis to ensure they are up to date, accurate and complete.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Monitors and tracks performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth knowledge of risk management, audit, compliance, and / or governance policy management.In-depth knowledge of business and regulatory environment.Deep knowledge and technical proficiency gained through extensive education and business experience.Broad knowledge of re-engineering concepts.Proven experience in Visio & Adobe.Demonstrated experience with SharePoint database application, execution, modification, maintenance and troubleshooting.Project management skills - in-depth.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Sr. Manager, Credit Risk Model Validation
BMO, Toronto, ON
Application Deadline: 04/11/2024Address:100 King Street WestPerforms validation of models and assesses model risk to confirm model appropriateness and capability for a designated portfolio. Provides effective challenge during model development and communicates decisions regarding model use to the business to ensure transparency and understanding of models and model risks. Assesses model's capabilities, stress points and limitations; assesses the associated model risk and the controls in place to mitigate identified risks.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Interprets new regulations and assesses impacts to the program / portfolio validation framework.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Measures the effectiveness of validation and monitoring framework; recommends changes as required.Conducts independent analysis and assessment to resolve strategic issues.Acts as the prime subject matter expert for internal/external stakeholders.Represents the model validation program / portfolio for internal/external regulatory audits and/or examinations.Ensures alignment between stakeholders.Designs and produces regular and ad-hoc reports, and dashboards.Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.Defines business requirements for analytics & reporting to ensure data insights inform business decision making.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Leads the research and development for validation of new types of models.Leads and integrates the monitoring, measurement & reporting of the status of the model validation program / portfolio to internal & external stakeholders.Provides input into the planning and implementation of ongoing operational programs in support of the model vetting framework and portfolio.Leads in the design, implementation and management of core business/group processes.Develops validation strategies and plans to ensure appropriate type and level of vetting of models is carried out.Independently validates / tests models and their associated assumptions, benchmarks, and supporting documentation against model vesting process, standards, guidelines and principles; assesses the data for model development as well as inputs to the model; compares validation results with model developer results for replicability.Identifies deficiencies, conditions for model use, recommends changes, and escalates as required; quantifies model risks, documents outcomes and communicates with stakeholders.Identifies where corrective actions are required and escalates per guidelines; monitors and ensures corrective action is taken.Provides technical advice and guidance to assigned business/group on implementation of the model vetting framework, and resolution of model risk issues.Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Monitors and tracks performance; addresses any issues.Coordinates and monitors the review and sign-off of model validation reporting including model inventory and model inventory attestations.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.In-depth / expert knowledge and understanding of model validation, model risk management practices.In-depth / expert knowledge of regulatory requirements.In-depth / expert knowledge & experience with risk policy frameworks; quality control / testing frameworks.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
First Nations / Métis / Inuit - Remote Bilingual (English/French) Virtual Connect, Everyday Banking and Credit Card Associate
BMO Financial Group, Montreal, QC
Application Deadline: 05/30/2024 Address: VIRTUAL61 - HomeRes - QC - BMO Job Family Group: Retail Banking Sales & Service Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Sr. Financial Analyst - Current & Future Opportunities
Rogers, Toronto, ON
Sr. Financial Analyst - Current & Future Opportunities We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!We currently have multipleSenior Financial Analyst opportunities that we're hiring for. In this role, you will play a pivotal role in driving the financial planning, analysis, and reporting functions within our organization. You will work closely with cross-functional teams, including finance, operations, and senior management, to provide valuable insights and recommendations to enhance our financial performance. Your expertise in financial modelling, forecasting, and data analysis will be crucial in identifying trends, risks, and opportunities to support informed decision-making.What you'll do: • Support the financial operations of the business through the preparation and review of month-end journal entries, forecasts, and budgets. • Provide commentary on financial results and key business indicators and drive continuous improvement within the finance team. • Participate in the organization's strategic planning process and maintain an understanding of industry trends, key business/cost drivers, and accounting policies. • Develop and prepare weekly scorecard reporting for use by management and provide visibility into financial performance and operational measures through the preparation of monthly reporting packages. • Conduct analysis on revenue trends, prepare month-end variance analysis and commentaries versus budget and forecasts, and identify risks and opportunities. • Collaborate with key business partners and finance leadership teams, and communicate key trends, observations, and business impacts. • Assist in business case development, financial modelling, and decision-making in support of strategic initiatives.What you'll have: • A University degree in a business-related field (Accounting or Finance preferred), with a professional accounting designation (CPA/CGA/CA/CMA) or MBA. • 3-5 years of progressive financial experience • Strong technical accounting skills, with knowledge of IFRS 15 and other relevant standards • Advanced skills in Access, Excel, and PowerPoint • Excellent analytical, problem-solving, planning, and organizational skills. • Comfort and confidence in dealing with senior leadership and the ability to work with minimal supervision in a fast-paced environment. • Strong interpersonal, communication, and presentation skills, with a demonstrated history of engaging with leadership in both business and finance. • Ability to manage multiple projects simultaneously and handle competing priorities under short timelines. • Knowledge of Oracle Financial Systems and Hyperion/Essbase is an asset.Current Opportunities: We have vacanies in the following areas: FP&A: the responsibilities include financial planning, budgeting, forecasting, and analysis to support strategic decision-making. In this role, you'llanalyze financial data, create financial models, and provide insights to management to help optimize financial performance and achieve business objectives. Controller: the duties include overseeing theaccounting and financial reporting functions. You'll beresponsible for financial statement preparation, internal controls, financial analysis, and compliance with accounting standards and regulatory requirements. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: [[req_RogersFullPartTime]] Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (012), Toronto, ON Travel Requirements: None Posting Category/Function: Finance & Accounting & Accounting Requisition ID: 295949 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Calgary, AB, CA Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Real Estate, ERP, Finance MBA, Financial Analyst, Compliance, Sales, Technology, Finance, Legal
Senior Analyst/Manager - US Stress Testing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 100 King Street West Job Family Group: Data Analytics & Reporting Supports the research and development of stress testing and scenario analysis methodologies and related strategies in support of the management of risks arising from changes in the market and external environment for business/group portfolios and products. Applies knowledge of analytics algorithms and technologies to develop models, methodologies and supplementary stress testing tools and infrastructures that assess the impact of a stress on risk capital and ensure risks are properly identified, understood and risk related strategies are enabled. Summarizes statistical findings, draws business conclusions, and presents actionable business recommendations used in the management of risks and related activities e.g. defining tolerance for adverse outcomes, capital modelling, assess capital and liquidity, recovery actions, portfolio and risk management strategies and tactics. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMOs purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Acts as a trusted advisor to assigned business/group. Influences and negotiates to achieve business objectives. Recommends and implements solutions based on analysis of issues and implications for the business. Assists in the development of strategic plans. Identifies emerging issues and trends to inform decision-making. Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements. Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Leads the development and maintenance of stress testing and scenario analysis methodologies and frameworks. Ensures alignment between stakeholders. Represents the stress testing and scenario analysis function during internal/external regulatory audits and/or examinations. Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Leads and integrates the monitoring, measurement & reporting on the status of the stress testing and scenario analysis program to internal & external stakeholders. May provide specialized support for other internal and external regulatory requirements. Provides input into the planning and implementation of ongoing operational programs in support of the stress testing and scenario analysis framework. Leads/participates in the design, implementation and management of core business/group processes. Works with stakeholders to identify the business requirements, understand the distinct problems, and the expected outcomes; models and frames business scenarios which impact critical business processes and/or decisions. Administers and evaluates changes to stress scenarios and / or model parameters in response to changes in the market and the external environment. Identifies where corrective actions are required and escalates per guidelines; ensures corrective action is taken as necessary. Works with various data owners to discover and select available data sources from internal sources and external vendors (e.g. lending system, payment system, external credit rating system) to fulfill analytical needs. Consults with stakeholders to improve consistency and transparency of risk measurement, metrics and reporting. Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance. Supports the management of governance meetings (e.g. committee, management, board meetings, etc.) as required; facilitates development and approval of agendas, gathering and distribution of documentation related to agendas, and creation of meeting minutes/output. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Analyzes data and information to provide insights and recommendations Monitors and tracks performance; addresses any issues. Leads/participates in the design, implementation and management of core business/group processes. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. In-depth knowledge and understanding of stress testing and scenario analysis methodologies and frameworks. Proficiency in statistical/numerical software. In-depth experience in quantitative risk modeling, calculation of Regulatory and Economic Capital. Deep knowledge and technical proficiency gained through extensive education and business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.