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Overview of salaries statistics of the profession "Credit Operations Manager in Canada"

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Branch Manager, Credit Union
Scout Talent, Edmonton, AB
Join Canada's TOP Credit Union in Forbes' 2022 World's Best Banks listBe part of a dynamic team, with huge regional or district growth opportunities Be rewarded with a competitive base salary of $93,958 - $117,448, generous bonuses, and top-tier benefitsAbout Servus Credit Union Ltd.At Servus Credit Union, we're building a better world, one member at a time. We've been shaping the financial fitness of Albertans for over 80 years with a full line of secure financial services. We help members manage their finances wherever they are, through more than 100 branches in 59 communities in Alberta. On top of 1,900 no-fee ATMs across Canada, our members have the flexibility to access our services through online, mobile, and our 24-hour Contact Centre. Most importantly, we re-invest our profits in our members and the communities we serve.Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We are excited to be growing and moving with the times to keep up with the fast-paced, ever-changing financial industry! Through our operations, we strive to make a positive impact on our economy, the environment, and society. We know that our employees are our most valuable assets so we offer ongoing growth and career advancement and we reward employees for their hard work and achievements.To learn more about Servus' services, community goals, and positive impacts within the province, visit our website.About St. Paul, ABThe County of St. Paul is a people-focused, close-knit region with a population of just over 6400, a community of 1200 farms, 32 oil & gas companies, and is located 208km northeast of Edmonton.An outdoor recreation hotspot, the County of St. Paul provides ample opportunity to explore our region. Find your adventure here - whether you’re geocaching, exploring our lakes, visiting the World's First UFO Landing Pad, taking a multi-day trip down Alberta’s Iron Horse Trail, or exploring the many other attractions found in our region.For more information, please visit county.stpaul.ab.ca/.About the OpportunityWe are looking for a full-time Branch Manager to lead our branch in St. Paul, Alberta. Located about two hours from Edmonton, this is a unique opportunity for a purpose-driven individual to be a Servus ambassador and serve a vibrant community!Servus is embarking on a bold new vision that requires transformational change. Gone are the days of the status quo as we build out a workforce of leaders who can take Servus to the next level! If you have been a key stakeholder in leading a team through an innovative approach to growth, we'd love to chat with you.As the Branch Manager in a large, complex branch, your primary focus is to empower and support your employees to reimagine our member's financial fitness. You do this by coming up with strategies to increase productivity and performance levels in order to meet the goals of our members and the business. Your employees expect you to meet them where they are in their careers and help them get to where they want to be. You collaborate with the Business Banking and Wealth partners, you are passionate about the St. Paul community as well as the surrounding communities and you build relationships with ease.More specifically, the scope of your responsibilities will include, but are not limited to:Motivating and coaching employees to find opportunities to reimagine our member's financial fitnessBeing proactive in pursuing new business opportunitiesMonitoring and ensuring financial targets are being met or exceeded for the branchPromoting referrals to our Wealth Management, Business Banking, and 3rd party providersProviding support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamworkAbout YouWe are looking for a team leader who can "rally the team" to be passionate about helping our members achieve their financial vision; a senior lender who can underwrite or adjudicate files with ease; and a person with compassion and understanding of the world around us.To qualify, you will need at least 5 years of experience in a progressively senior lending position, along with working knowledge of financial products, policies, procedures, and operations, and proven leadership experience within a large branch. An equivalent combination of education and experience will be considered.Although not required, the following experience/courses are valuable assets:Strong coaching backgroundUnderstanding of change management philosophy Background or experience working in an Indigenous community Certificate in Financial Services Advice which includes:Investment Funds in Canada Course & License (IFIC)Personal Financial Service Advice (PFSA)Financial Planning I (FP1)As a motivated and driven relationship-builder, you will join us with an enthusiastic passion and impeccable communication skills, as you build relationships with all stakeholders within the branch and out in the community. This is a meaningful and impactful role that allows you to make a real difference in the lives of individuals and families, as we provide them with valuable financial resources they need to achieve their goals!Please note that shortlisted candidates will be asked to provide evidence of a recent performance review, and create a business plan.About the BenefitsAs a valued member of the Servus' family, you will be awarded an annual base salary of $93,958 - $117,448, based on education and experience, as well as:Generous annual bonus program!Relocation assistance availableFlexible group benefit planFlexible health and/or wellness spending accountLife and disability insuranceGroup RRSP and Coop Superannuation Pension Plan matched programsProfit-sharing programNegotiable vacation dependent on experience, and vacation purchase programExtensive paid sick days and personal daysOther leaves including parental, emergency days, and critical care daysDiscount on banking products and service ratesEmployee/family assistance programRecognition for years of service Career advancement through mentorship, education assistance, and valuable trainingOpportunities and support for volunteering in local communities and abroadSupport for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employeesAnd many more!As Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide... with a few additional perks!Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. Apply now and take the first step towards a rewarding career that truly makes a difference!
Retail sales manager
Haryanvi Brothers Ltd (HBL) O/A Esso/Shell Gas St, Lloydminster, AB, CA
Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$36.92 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:4403 45 AveLloydminster, SKS9V 0W7(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign duties, Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales, Determine merchandise and services to be sold, Implement price and credits policies, Locate, select and procure merchandise for resale, Develop and implement marketing strategies, Plan budgets and monitor revenues and expenses, Determine staffing requirements, Resolve problems that arise, such as customer complaints and supply shortages, Balance daily transactionsSupervision3-4 peopleExperience and specializationComputer and technology knowledge, Point of sale systemAdditional informationWork conditions and physical capabilitiesFast-paced environment, Work under pressure, Attention to detail, Combination of sitting, standing, walkingEmployer: Haryanvi Brothers Ltd (HBL) O/A Esso/Shell Gas Station & Convenience Store and Gregoire Car WashHow to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
Retail sales manager
Haryanvi Brothers Ltd (HBL), Fort McMurray, AB, CA
Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$36.92 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:312 Gregoire Dr,Fort McMurray, ABT9H 3R2(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign duties, Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales, Determine merchandise and services to be sold, Implement price and credits policies, Locate, select and procure merchandise for resale, Develop and implement marketing strategies, Plan budgets and monitor revenues and expenses, Determine staffing requirements, Resolve problems that arise, such as customer complaints and supply shortages, Balance daily transactionsSupervision3-4 peopleExperience and specializationComputer and technology knowledgePoint of sale systemAdditional informationWork conditions and physical capabilitiesFast-paced environment, Work under pressure, Attention to detail, Combination of sitting, standing, walkingEmployer: Haryanvi Brothers Ltd. (HBL)How to applyBy emailBy mail312 Gregoire Dr,Fort McMurray, ABT9H 3R2
Assistant manager - retail
1182888 BC LTD O/A Duncan Shell Cluster, Duncan, BC, CA
Title:Assistant manager - retailJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$27.88 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:436 Trunk RoadDuncan, BCV9L 2P7(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesDetermine staffing requirementsResolve problems that arise, such as customer complaints and supply shortagesPlan, organize, direct, control and evaluate daily operationsRecruit, hire and supervise staff and/or volunteersSupervision5-10 peopleAdditional informationWork conditions and physical capabilitiesWork under pressureTight deadlinesAttention to detailCombination of sitting, standing, walkingPersonal suitabilityCollaborativeCreativityEfficiencyEnergeticHardworkingPositive attitudeQuick learnerFlexibilityEmployer: 1182888 BC LTD O/A Duncan Shell ClusterHow to applyBy emailBy mail436 Trunk RoadDuncan, BCV9L 2P7
Retail sales manager
2443446 Alberta Ltd O/A Liquor Land, Trochu, AB, CA
Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$36.92 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:211-Main StreetTrochu, ABT0M 2C0(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign duties, Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales, Determine merchandise and services to be sold, Implement price and credits policies, Locate, select and procure merchandise for resale, Develop and implement marketing strategies, Plan budgets and monitor revenues and expenses, Determine staffing requirements, Resolve problems that arise, such as customer complaints and supply shortages, Balance daily transactions.Supervision3-4 peopleExperience and specializationComputer and technology knowledgePoint of sale systemAdditional informationWork conditions and physical capabilitiesFast-paced environment, Work under pressure, Attention to detail, Combination of sitting, standing, walkingEmployer: 2443446 Alberta Ltd O/A Liquor LandHow to applyBy emailBy mail211-Main StreetTrochu, ABT0M 2C0
Manager, Data Reporting
Rogers, Toronto, ON
Manager, Data Reporting Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.The Manager, Data Reporting, is an instrumental part of the Enterpise Reporting and Analysis team for Rogers Bank (the "Bank"), a wholly-owned subsidiary of Rogers Communications Inc. The role is ideal for someone interested in joining an iconic Canadian brand with an entrepreneurial environment. The successful candidate will be someone who not only can help drive efficient delivering reporting and analysis across the Bank but can also build and maintain strong partnerships, understand and align activity with our strategic priorities, and influence, empower and engage a team to enable change and drive results.How You'll Succeed: You will lead, support, design, and create powerful reports, dashboards, or analysis using a variety of tools (e.g., Power BI, SQL etc) to help support fact-based decision making.The role will have lots of accountability in delivering and executing with excellence. Support, build and help manage internal data processes where needed. Manage and coordinate requirements from multiple functional stakeholders, providing recurring communication and status updates, and implementing process improvements where needed. Work closely with other cross-functional groups in support of delivering the required data needed to support fact-based decision making. Provide consulting and best practices on the use of the data, participate and represent the Bank Data Analytics team in on-going and new projects within Rogers Bank and/or RCI. We need someone who can... Engage partners - understand the business and anticipate needs; collaborate well Deliver quality - steer robust and meaningful outputs, with agility and attention to detail Interrogate the status quo - challenge existinghabits, ask why, and find a better way Influence and drive change - secure alignment across teams and leadership to ensure we are focusing on the right things, the right way Be enthusiastic - bring new and exciting modernization and superlative innovation to data and reportingWhat you'll have: A love of data and ability to learn about different data sources and subject areas in order to deliver on requirements Access and combine data across multiple sources to uncover insights and support various business initiatives and support ad-hoc requests/questions from executives and other key stakeholders Experience with data visualization and data automation are highly desirable. Strong data story telling capability by designing, developing, and implementing innovative analytical solutions Streamline and automate data procedures within the team to reduce manual process and improve overall efficiency Help manage the repository of all reporting assets including but not limited to developing scripts, documentation, user guides, process maps, etc. Strong written and verbal communication, presentation, client service and technical delivery skills, coupled with a strong interest in further developing and integrating operations with technology skills Strong technical skills in using a variety of tools to query, extract and manipulate data, including tools such as SQL and SAS.Additional experience in visualization tools using languages such as Power BI and Tableau is a must. Solid interpersonal and relationship-building skills and ability to work with cross functional groups to quickly establish credibility internally and to be seen as a partner to the business with deep expertise in analytics and reporting Knowledge of Rogers Communications data and/or banking industry experience is an asset 3 to 5+ years experience in data analytics & insights, data governance, database marketing University degree in business, marketing, finance, math, computer science, data analytics and visualization or related field As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Banking & Analytics Requisition ID: 301129 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Data Management, Bank, Banking, Database, Marketing, Data, Finance, Technology
Manager, Credit Performance & Governance
Rogers, Toronto, ON
Manager, Credit Performance & Governance Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.As the Manager of Governance and Controls in Credit Operations, you will undertake a dual-faceted role. Your primary responsibility involves developing, overseeing, and ensuring the effective implementation of governance and control mechanisms within the department, ensuring compliance with both internal and external standards. This will offer you the unique opportunity to shape and define the governance and control framework from its inception. Additionally, you will play a crucial role in guiding business strategy by leveraging advanced analytics tools. Your analysis and insights will be key in informing strategic decisions, ensuring that operational strategies are not only compliant but also data-driven and aligned with evolving market and business trends. This combination of responsibilities positions you as a key player in both maintaining operational integrity and driving strategic innovation within Credit Operations.What You'll Do: Risk Management Framework Development: Lead the creation of a dynamic risk management framework, focusing on establishing, monitoring, and adapting baseline reporting metrics to mitigate risks in line with business and regulatory changes. Advanced Analytics for Decision Making: Utilize tools like SAS/SQL, Python for data-driven strategic decision-making, refining governance and control frameworks. Risk Assessment and Mitigation: Conduct regular assessments to identify and mitigate vulnerabilities within Credit Operations. Benchmarking and Compliance: Regularly update benchmarks for performance and compliance, ensuring alignment with industry best practices and regulatory standards. Policy Oversight and Strategic Liaison: Maintain compliance with credit policies and serve as a crucial link between Credit Collections and other departments. Strategic Integration and Collaboration: Partner with internal and external stakeholders to ensure alignment in policies. Operational Efficiency and Performance Monitoring: Oversee KPI tracking, assessing operational efficiency and the effectiveness of collection strategies, ensuring that strategies are data-driven and aligned with market realities. Training and Continuous Improvement: Lead training initiatives and regularly audit credit processes to identify and implement improvement opportunities. Ad Hoc Support: Provide responsive, expert support for a variety of ad hoc projects and requests. What You'll Bring: Core Skills: A Post-Secondary degree/diploma in Statistics, Math, Business, or a related field. Expertise in SAS/SQL, Python, and proficiency in Microsoft Office and data visualization tools (e.g., Power BI, Tableau). Minimum of 3 years in credit operations or risk management with experience in governance/control frameworks. At least 1 year of management experience in a banking or financial services environment. Strong analytical, problem-solving, and communication skills. Experience in performance analytics and forecasting (3-5 years). Leadership potential with collaborative abilities and strong presentation skills. Solid organizational skills, with attention to detail and the ability to be flexible and adaptable to a changing environment to provide results. Highly motivated and proactive individual, dedicated to follow-up/follow-through with little supervision. Ability to thrive in a fast-paced and rapidly evolving environment. This includes being flexible in response to changing priorities and able to quickly adapt to new challenges and opportunities. Desirable Skills: Experience in predictive modeling and statistical forecast models for credit or marketing. Familiarity with billing platforms (e.g., V21, SGI, Maestro). Experience with Experian's MarketSwitch Optimization software for strategic decision-making and optimization is a plus. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (012), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Reporting and Analytics & Report Development Requisition ID: 301454 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Compliance, Bank, Banking, Marketing Manager, Developer, Legal, Finance, Marketing, Technology
Credit Risk Review Specialist (18-month temp)
Coast Capital Savings, Surrey, BC
Location: Surrey, Vancouver - GVA Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $63,300 Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? As the Credit Risk Review Specialist, you are responsible for ensuring the successful operation of the Credit Risk Review Corporate Standard. This position is responsible for establishing a framework for the review of AEF-originated loans and leases. The individual is accountable for assessing adherence to credit policies, standards, and procedures, as well as the completeness and accuracy of loan/lease data by performing independent reviews on AEF lending products on a post-review basis within the organization as well as evaluating activities of Lending personnel (compliance with policy, standards, guidelines, and procedure as well as approvals and pricing) by completing file reviews on transactions. Additional scope of duties includes diligence to promptly identify transactions with potential credit weaknesses, identify relevant trends within the lending portfolio and surface characteristics for management that affect compliance with established lending principles. The Specialist works closely with AEF's credit, collection and fulfilment departments to ensure risk is monitored and documented about lending activity. The incumbent acts as liaison with external parties, e.g. FICOM, KPMG, OSFI, etc. The Specialist is also responsible for monitoring Fraud Risk "Identification, Assessment, Control, Monitoring, and Reporting". Additionally, they work to ensure Fraud Inventory, Risk Appetite and Fraud Risk Governance and Management are maintained and adhered to. What else will you get to do every day? Ensure a complete Fraud inventory is maintained. Must be familiar with legislation that could put AEF/CCS at risk for non-compliance (e.g., FICOM Lending Policy, Credit Union Act, BPCPA, Bank Act, Privacy Act, etc.). Partner with management to identify and assess the organization's credit risk to help management meet operational, financial, and compliance objectives. Ensure Fraud Risk Governance and Management practices and principles are adhered to. Develop and implement a credit risk-based review program using business and risk profiling to meet corporate objectives. Assess the effectiveness and efficiency of credit risk controls, analyze trends, and make recommendations to the Director, Credit - AEF, for changes to AEF lending policies. Comfortable in making presentations to AEF Sr. Leadership and department management teams. Ensure all Fraud Risk identification, assessment, control, monitoring, and reporting requirements are adhered to. Provide support and assistance to the external/internal auditors, including but not limited to the completion of specified internal reviews on which the external/internal auditor relies. Support AEF corporate initiatives as assigned. Ensure the effective planning, organizing and execution of credit risk-based reviews designed to add value and help improve AEF operations. Provide monthly and quarterly Credit Risk Review reports to various department managers and AEF Sr. Leadership. Ensure a strong fraud risk culture is maintained through regular reviews. Ensure AEF adjudication staff reviews credit documents for fraud through the legitimacy and potential alterations of documents. Ensure all fraud key performance indicators are monitored against the established fraud appetite. Ensure the established and documented Fraud Risk Appetite is measured based on the FRMF, including KRIs and KPIs. This includes Fraud Basis Points overall for AEF and by business line, Fraud Basis Points Limits for each channel, Fraud Losses tracking per channel, # Fraud Cases total and per channel. Provide fraud reporting across all Business Lines and Risk Management on detailed fraud operational metrics including but not limited to # fraud applications per channel, $ of fraud exposure per channel, # approved fraud applications, application detection rate, false positive, # collection fraud cases, $ collection fraud cases, $ collection recovery. Who are we looking for? Minimum 4 - 6 Years of Job-Related Experience - Must have credit risk management experience within the financial services industry and a good working knowledge of credit risk. Must have strong lending knowledge, including a full range of products. A combination of relevant experience and education will be considered. Bachelor's Degree in Business Administration, Financial Services, Commerce or related field or equivalent combination of relevant education and experience. Advanced knowledge of MS Excel, Word, and PowerPoint. Proficient knowledge of Compass and Lease Plus banking systems. In-depth knowledge and experience in Credit Underwriting, Collections and Fulfillment. Proficient knowledge of AEF Fraud Guidelines and Routines. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Intermediate Project Manager to develop procedures for multiple application enhancements, and development projects.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is looking for an Intermediate Project Manager to develop procedures for multiple application enhancements, and development projects. The public sector client has a mandate to manage the sustainable harvest of all aquatic species. To enable effective management and decision making, it is critical to collect catch, effort and other data for all Pacific fisheries and make that data available for analysis and reporting to a variety of stakeholders. The goal is to further application development services are required in order to continue the maintenance and enhancements of their Pacific Region information management systems to meet ongoing demands for data integration, data management and advanced reporting functionalities Tasks: Manage the project during the development, implementation and operations startup by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters. Formulate statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof. Define and document the objectives for the project; recommend budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team. Report progress of the project on an ongoing basis and at scheduled points in the life cycle. Meet in conference with stakeholders and other project managers and states problems in a form capable of being solved. Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems; work with a variety of project management tools Must have: Reliability clearance 5 years of experience as an IT Project Manager 5 years of experience Managing development and implementation projects Nice to have: 3 years of using Agile Methodology 3 years of experience planning and development of a data management or analysis solution Apply
Retail sales manager
Dap Group Ltd., Drayton Valley, AB, CA
Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Fas Gas Pembina Service, 5001 50 AveDrayton Valley, ABT7A 1R6(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesDetermine staffing requirementsResolve problems that arise, such as customer complaints and supply shortagesBalance daily transactionsSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureAttention to detailCombination of sitting, standing, walkingPersonal suitabilityGoal-orientedPositive attitudeExcellent oral communicationExcellent written communicationTeam playerEmployer: Dap Group Ltd.How to applyBy emailBy mailFas Gas Pembina Service,5001 50 AveDrayton Valley, AB, ABT7A 1R6
Quality Assurance Manager
CGI Group, Vancouver, BC
Position Description: CGI is more than just an IT company. Join a team that supports the local community with the ability to draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training, and skill and personal development programs.Our CGI-BC team has an opening for a QA Manager who will lead the delivery of exceptional information technology services to our clients. This team collaborates to implement functional and automated testing processes as part of a standard quality management practice. Successful candidates will have a keen eye for quality and an explicit understanding of QA methodologies and continuous process improvement.Your experience includes a career rooted in Quality Management, Test design and planning, QA Test automation, Quality Assurance and a history of teaming with business analysts, software developers and business experts. Your familiarity of Agile Software Development will tie into an IP/methodology of integrating functional and automated testing into the software development and testing life cycles. Your future duties and responsibilities: • Lead and manage QA teams across multiple projects to ensure the delivery of high quality and cohesive QA services to our clients.• Work closely with our clients to define service goals, manage expectations, and to ensure alignment with their business objectives.• coordinate release management operations, with traditional quality gates and DevOps CI/CD tooling, test automation, code review, Smoke tests, improving the usability of CI/CD pipelines and ISO industry standards of practice• Analyze test results, identify root causes of issues, provide recommendations for optimization, and run defect remediations• Recommend prioritization of issues with the team, for future and current development while honoring the Business vision, milestones, and objectives• Maintain clear, consistent reporting and communication styles that are adaptable to your audience, respecting their need for information that addresses current and future business requirements Required qualifications to be successful in this role: The QA Manager has experience previously leading a QA team. The Team’s you have led can write code with skill and intuitiveness, designing and developing complex Test scenarios and cases with automation software. Automated Test suites would include functional or non‐functional test types and deploy across multiple systems. They have the experience to propose the right programming languages and the most suitable tools:• Thorough understanding of QA methodologies, life cycle, and processes with demonstrated experience leading a team executing under a quality assurance methodology• Strong software development fundamentals including automated testing, source control, continuous integration in addition to continuous delivery and/or deployment• Can rapidly automate tests, as well as perform extensive QA business analysis QA testing and test strategies• Familiarity with streaming platforms (real-time data on a massive scale, like Confluent Kafka)• Experience working with test-driven development (TDD) or Behavior Driven Development (BDD) frameworks/methodologies (SpecFlow, Serenity)Technical skills:• UI Test Automation (Selenium)• BDD (Cucumber, Cucumber-JVM, Cucumber.js, Gherkin)• REST API test automation (REST Assured, SOAP UI etc.)• Scripting (Shell, Python, Java)• Practical use of cloud technologies such as AWS and Azure• Database (SQL - writing basic queries to validate data etc.)• Test management tools (JIRA, Confluence, ServiceNow, HP QC etc.)• Test scenarios and test case writing• DevOps (CI/CD pipeline basics using JenkinsNice to Have:• Knowledge of quality engineering and the deployment of solutions for retail back-office systems and applications that support Planning, Merchandising, Master Data Management, Analytics & Data science to assist in product creation• Programming (Java or .NET)• Document management (Confluence, Share point etc.)• Cloud deployment tools (AWS, Azure or GCP - Basic knowledge of EC2, CloudFormation etc.)• Cloud data management (AWS S3, RDS etc.)Education and Certifications:• Bachelor’s degree in computer science/engineering or equivalent, and/or strong in computer science fundamentals of algorithm design, programming constructs, problem-solving, US principles, etc.• 12+ years of strong, demonstrable experience working as a Quality engineer or SDET in a project environment• Certifications: ITIL 4, ITSQB CTAL with Agile, Automation and/or Quality Management, Certified SAFe practitionerCGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range in British Columbia is $65,000 - $150,000.#LI-ST3 Skills: Application DevelopmentCloud ComputingDocument ManagementLeadershipProject ManagementQuality ManagementSoftware TestingTest ManagementTest Planning & Implementation What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Manager- (Core FRM) Non Quant
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity KPMG's Financial Risk Management (FRM) professionals help companies manage complex market, regulatory, operational and credit risks by shaping their risk and business strategies to effectively mitigate or take advantage of such exposures and enhance their compliance stance. Backed by deep industry knowledge, our team works with organizations to strengthen their governance and operating models, positioning them to effectively achieve their risk management goals. KPMG's FRM professionals help organizations by addressing complex challenges, creating, and protecting sustainable business value and transforming risk into a strategic advantage. We are looking for a Manager with financial services industry experience or advisory background in financial services risk management. The ideal candidate is a highly motivated professional with excellent leadership, communication, project management, and client management skills. Familiarity with the Canadian and US regulatory landscape in banking, capital markets, and asset management is preferred. What you will doAs a FRM Manager at KPMG you will play a crucial role in helping financial institutions effectively manage their risks, including but not limited to credit risk, liquidity risk, interest rate risk, capital management, arising from their lending, deposits, treasury, and capital market businesses. You will work closely with clients to understand their unique needs and problem statements and provide guidance to address these from both short-term and strategic perspectives. Your expertise will be instrumental in shaping our clients' risk management strategies and ensuring compliance with regulatory requirements. Examples of the engagements you will lead, plan and execute include but are not limited to: Client engagements focusing on Liquidity Risk, Liquidity Regulatory Reporting, Liquidity Stress Testing, Funds Transfer Pricing (FTP), Interest Rate Risk, Capital Adequacy, Capital Management, Resolution and Recovery Planning. Provide clients with gap assessments as well as design and implementation of processes to facilitate asset liability management, funding and liquidity planning, stress testing and capital management. Plan and develop frameworks to assess and analyse client's liquidity positions to identify potential risks and develop liquidity risk management strategies tailored to each client's specific needs. Perform testing and validation of the Liquidity Coverage Ratio (LCR), NSFR, NCCF, liquidity reporting and liquidity stress testing. Perform interest rate risk assessments to evaluate exposure and potential vulnerabilities within the balance sheet using key interest rate risk metrics (i.e., Net Interest Income (NII), Economic Value of Equity (EVE). Provide guidance and expertise to clients in optimizing asset liability management framework and practices to achieve interest rate risk management targets. Evaluate client's capital management process against regulatory requirements and aid in stress testing, capital planning and capital reporting. Provide guidance to clients on streamlining their internal and external reporting processes including workflows, roles and responsibilities, and data sourcing and processing. Perform assessment of a client's liquidity risk metrics, interest rate risk metrics, capital management metrics in alignment with established risk appetites and tolerances. What you bring to the role 5+ years of experience in the financial services industry (lending, treasury, capital markets, operations, compliance, internal audit, etc.). Strong academic background with a Bachelor's or Master's degree in Business, Finance, Commerce, Economics. CFA or FRM designation is a plus. Demonstrated experience leading teams, managing projects and timelines, and the ability to manage a multi-disciplinary team. Experience acting as a lead on communications and issues resolution with senior stakeholders. Advanced knowledge of liquidity management, cash management, asset liability management, cash flow forecasting, funding, interest rate risk, capital adequacy and capital management. Familiarity and working experience with Canadian and US regulations pertaining to liquidity risk, interest rate risk, market risk (OSFI LAR guidelines, OSFI B-12, OSFI CAR guidelines, Fundamental Review of the Trading Book, Credit Valuation Adjustments, Reg YY, OCC heightened standards etc.). Familiarity with the processes, requirements, regulations, and challenges in relation to internal and external risk reporting. Sound understanding of risk data, data integration, data management and governance in the context of Financial Services industry. Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Retail sales manager
Haryanvi Brothers Ltd (HBL), Lloydminster, SK, CA
Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$40.38/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:4403 45 AveLloydminster, SKS9V 0W7(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesDetermine staffing requirementsResolve problems that arise, such as customer complaints and supply shortagesBalance daily transactionsSupervision3-4 peopleExperience and specializationComputer and technology knowledgePoint of sale systemAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureAttention to detailCombination of sitting, standing, walkingEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
Assistant manager - retail
1182888 BC LTD O/A Duncan Shell Cluster, Duncan, BC, CA
Title:Assistant manager - retailJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$34.97 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:436 Trunk RoadDuncan, BCV9L 2P7(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesDetermine staffing requirementsResolve problems that arise, such as customer complaints and supply shortagesPlan, organize, direct, control and evaluate daily operationsRecruit, hire and supervise staff and/or volunteersSupervision5-10 peopleAdditional informationWork conditions and physical capabilitiesWork under pressureTight deadlinesAttention to detailCombination of sitting, standing, walkingPersonal suitabilityCollaborativeCreativityEfficiencyEnergeticHardworkingPositive attitudeQuick learnerFlexibilityEmployer: 1182888 BC LTD O/A Duncan Shell ClusterHow to applyBy emailBy mail436 Trunk RoadDuncan, BCV9L 2P7
Portfolio Manager - Treasury and payment solutions
BMO, Vancouver, BC
Application Deadline: 05/12/2024Address:595 Burrard StreetAchieves sales and other targets established by business plans. Continuously assesses and improves the work processes for sales and service management, risk management and compliance within prescribed limits to maximize effectiveness and efficiency. Optimizes opportunities through deal teams and sales calls, maximizing business success. Influences the strategic direction of the line of business assisting with the development, prioritization and implementation of business, technology, sales and service, channel optimization and enhanced customer experience.Provides support for sales activities such as presentations, bids/proposals, and requests for information.Develops an effective external network to support the identification of new and increased investment/lending business opportunities.Retains and expands existing relationships to achieve portfolio retention, sales, service, and profitability objectives.Establishes and enhances the Bank's brand by participating in meaningful and focused business and community.Participates in industry forums and conferences to keep apprised of all industry trends, competitive insights, products and services.Provides subject matter expertise on market conditions and trends to maintain a high level of environmental awareness.Coordinates cash management product implementation and financial transaction set-up.Ensures consistent personnel training throughout the team.Acts as the daily sales contact for the client for sales related questions such as product information, pricing, implementation timeframes and requirements.Acts as the key sales contact with the client to gather the required detailed information necessary to move the sale forward in the process, including completing all necessary documentation.Provides assistance to the team in pre-sales such as pitch preparation and client research and preparation of prospect and client files for action by the Sales Professional Planning.Tracks implementation requests to keep the process on track with timelines, ensures accurate billing to clients.Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.Provides research and data gathering to sales team to facilitate solution to the client's/prospect's business and needs.Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.Maintains current client information on Bank system/files to ensure client history is accurate and complete.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
IT Risk Management: Controls Test Manager, Deloitte Global Technology
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:125987 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs. Including: Perform Control assessments complete the remote/virtual onsite assessments with various subject matter experts. Manage the completion of various assessment programs to support the identification of control enhancements in end-to-end processes, recommend remediation actions, and share insights and best practices with Deloitte Technology, Member Firms' and Global Lines of Business' Technology as a proactive measure to reduce the likelihood and impact of future risk events • Track first line of defense (1LoD) remediation progress and/or communicate recommendations for corrective action in the development of first line of defense (1LoD) remediation plans. About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following?: ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator Atleast 2 years' experience within an IT risk related role. Good working knowledge of IT Service Management lifecycle and IT controls Experience with managing Business Continuity Management requirements would be an advantage. A good understanding of IT frameworks including ITIL and COBIT frameworks. Knowledge of IT security standards including ISO27001 would be an advantage Ability to work independently and proactively essential. Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels Ability to coordinate across teams in a large matrix-organization environment Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Developer, Information Technology, IT Manager, Testing, Finance, Technology
Sr. Manager Operational Risk, Canadian Business Banking
BMO, Toronto, ON
Application Deadline: 03/28/2024Address:33 Dundas Street WestProvides oversight, governance and monitoring of operations to drive consistency and quality ensuring that internal control process are adequate and functional. Develops and implements the integrated roadmap to guide the review, design, development, implementation, and ongoing operation of quality practices and management processes in alignment with established standards. Administers operations governance procedures and maintains strategic alignment to ensure adherence and efficiency.CultureFosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.Ensures alignment between values and behavior that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Stakeholder and Team ManagementBuilds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to assigned business/group.Acts as the prime subject matter expert and build effective relationship with internal/external stakeholders.Ensures alignment between stakeholders.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.May network with industry contacts to gain competitive insights and best practices.Attracts, retains, and enables the career development of top talent.Influences and negotiates.Strategy SupportProvides strategic input into business decisions.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Assists in the development of strategic plans.Helps determine business priorities and best sequence for execution of business/group strategy.Supports and governs the operations governance implementation road map including strategic priorities.Conducts independent analysis and assessment to resolve strategic issues.Operational Risk ManagementIdentifies emerging issues and trends to inform decision-making.Tracks and supports the resolution of issues by coordinating stakeholders in the information chain.Maintains and updates the risk and control matrix for the business.Maintains standards and monitors compliance and effectiveness of operations processes and controls.Support risk assessments for the business unit.Collaborates with stakeholders to identify business requirements and opportunities for improved operations management.Participates in identification of operations governance opportunities and related data/information specifications.Performs assessments and planning to verify that the business requirements are within standards.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Oversees the design, development, and implementation of tools and training required to deliver business results.Defines, implements, and documents quality measures and provides guidance on how policy requirements translate to business processes.Validates and tests changes to technology systems in support of operations governance.Participates in the resolution of operating/technical problems or manages escalation with other BMO technical support groups.Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.Support internal and external audit engagements for the business unit.Regulatory Compliance SupportWork closely with subject matter expert on relevant regulations and policies.Implements, maintains and reviews processes to ensure quality and compliance with Bank and regulatory requirements.Change Management and CommunicationLeads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels.Analytical and Problem SolvingApplies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Independent Review - Credit Risk
BMO, Toronto, ON
Application Deadline: 04/04/2024Address:100 King Street WestIf you're looking for your next dream job, consider this one in BMO's ERPM Risk group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobsThis position is located in Toronto and offers a hybrid work arrangement with at least 3 days per week on-site and other days remote. Mandate The role of Manager, Independent Review (IR), Credit Risk is a part of the Independent Review function within Capital Risk Management, Enterprise Risk, responsible for providing effective challenge of compliance and/or assessing compliance of Pillar I Advanced Internal Rating Based (AIRB) Approach for Retail and Wholesale Capital Models with regulatory requirements, as set out by the Office of the Superintendent of Financial Institutions Canada (OSFI). Knowledge and Skills a) Knowledge • Undergraduate degree in related discipline: business, quantitative finance, accounting, economics, mathematics/statistics. Strong math and statistic skills preferred. • At least 7 years risk management experience at a financial institution or a consulting firm, in credit risk management, internal audit or regulatory compliance, including Model Development or Model Validation experience for credit risk capital models. • Knowledge of Retail and Wholesale Credit Risk Capital Models • Knowledge of Pillar I AIRB Approach, OSFI's Capital Adequacy Requirements (CAR) Guideline and related Implementation Notes • Knowledge of banking products and their risk characteristics, including Retail and Wholesale Credit Risk products • Knowledge of Corporate Audit processes b) Skills • Strong quantitative skills - Statistics, Maths, Quantitative Finance. • Model Development and Validation experience for capital models (PD, LGD and EAD) preferred. • Excellent analytical skills and attention to detail and accuracy • Excellent communication skills both written and verbal • Excellent time management skills Key Accountabilities A. Conduct Independent Review of Pillar I AIRB Approach for Credit Risk Capital Models (75%) • For Credit Risk Retail and Wholesale AIRB Capital Models, provide effective challenge of regulatory compliance and/or assess regulatory compliance with OSFI's CAR Guideline and related Implementation Notes, including both New Models and Model Modifications. • Participate in the Enterprise Self-Assessment Process (SAP) for compliance with OSFI requirements. • Complete reviews of Capital Models, including Materiality Assessments (Quantitative and Qualitative) and Integration, Operations and Controls (IOC) as set out in the OSFI A-2 Implementation Note Capital Model Assessment Program (CMAP). • Complete and document assigned reviews in accordance with established IR Standard Operating Procedure (SOP) on an annual basis or within timelines required. • Form a view of the status of compliance for Capital Models; identify Findings (gaps to full compliance) and Recommendations (areas for improvement), as well as completion of impact assessments. • Ensure accurate and regular reporting within appropriate issues management systems. • Prepare comprehensive and professionally written results which include Findings and Recommendations for stakeholders and executive audiences. • Maintain effective challenge and compliance assessment supporting documentation in auditable form. • Under the guidance of the Senior Manager and/or Director, undertake other activities, as required. B. Relationship Management (20%): • Interact on a cross-functional basis with 1st, 2nd, and 3rd line stakeholders, while maintaining independence. C. Change and Innovation (5%): • Provide recommendations to support continuous improvement of the Independent Review process to increase the efficiency and to support Lines of Business revenue-generation activities consistent with Ambition 2025. Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Operations Specialist
BMO, Calgary, AB
Application Deadline: 04/10/2024Address:401 9th Avenue SW, Suite 1930BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsResponsible for support and delivery of operational processes for the Sustainability Advisory and Credit Development Services business units of BMO Radicle. Specialized operations include invoicing and settlement of payments, carbon registry management (including monitoring, tracking and reconciliations) and documentation management. KEY ACCOUNTABILITIES • Management of contracts, including operationalizing service terms • Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner.• Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.• Understands the carbon regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.• Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.• Develops solutions and makes recommendations based on an understanding of the business needs• Checks and reconciles information and documentation to ensure accuracy and completeness. KNOWLEDGE, SKILLS & REQUIREMENTS: • Strong organizational skills and the ability to manage a variety of matters simultaneously • Specific experience in the carbon markets with knowledge and understanding of carbon registries (voluntary and compliance) Location: Calgary, Alberta PRIVACY At BMO Financial Group your privacy is our priority. Our Privacy Code outlines our commitment to you and is designed to comply with applicable Privacy legislation in Canada. To view a copy of the Bank's privacy policy please visit our website at http://www.bmo.com , scroll to the bottom of the page and click on the Privacy link. COMPENSATION & BENEFITS $65,000 - $80,000 CADGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, BMO Rewards Program Customer Engagement & Lifecycle Management
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestLoyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card . The brand perception , customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio . The Manager, BMO Rewards Program Customer Engagement & Lifecycle Managementis accountable in delivering the CRM strategies , planning and execution of key customer focused rewards program KPI's including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers , rewards program promotions, credit card offers and campaigns and NPS benchmarking . The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and executio n . This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPI's CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest resultsLeads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making.Responsible for reporting on channel specific KPIs such as web and email engagementDevelop rewards programs and campaigns based on customer segment, seasonal needs, and market trendsMaintain and evolves the Rewards Marketing and Promotions CalendarManage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects)Manage operations and marketing strategy to maximize efficiencies and increase customer value propositionLead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPI's Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance IndicatorsWork with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion.Rewards offer and promotional SME, sharing best practices and standards - including offer strategy, communication strategy, execution, and reportingWorking effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPI's KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations4-6 years Marketing, CRM or Rewards program management experienceP&L accountability and payments experience preferredMinimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferredSkills Strategic thinker who can develop and execute near-term and long-term strategies and roadmapsProven ability to build relationships with partners and colleagues across different business units and groupsProven ability to influence without authority and drive changeAble to think like a customer and design the right customer experienceProven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiativesExcellent business acumen and financial, analytic and business casing skillsVery strong communication skills (oral and written) with ability to frame and effectively communicate complex problemsExcellent problem-solving skillsTeam-oriented, collaborative and flexibleStrong time management and project management skillsRisk management capabilitiesGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.