Overview of salaries statistics of the profession "Bilingual Financial Representative in Canada"

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Job Type:Permanent Reference code:125784 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. What will your typical day look like? Our Workday Finance team partners with our Mid-Market or Large Enterprise clients to implement Workday with the objective of improving their business. You will take a lead role in delivering Workday Finance engagements, leading the implementation of key Workday Finance functional areas, while supporting sales pursuits and participating in assigned practice development activities. You partner with our clients on their Workday journeys throughout the project lifecycle from planning to go-live and beyond. You facilitate virtual and in person workshops to gather requirements and feedback. You configure the system, enable processes, develop recommendations, construct creative presentations to convey inventive solutions and points of view. You deploy and support the newly live system implementations, transferring knowledge to client counterparts to enable self-sufficiency and guiding our clients throughout their journey as a trusted advisor. On top of this, you will find yourself part of a team of talented professionals, leaders and innovators in the Workday ecosystem who are passionate about putting the client first and getting to the right answer.About the team We love to help our clients achieve their objectives. The Workday Finance teams have a long history of collaboration and innovation with our clients' CFOs and Finance teams to deliver holistic solutions to their most complex business issues. We understand the real problems affecting businesses today, and take the perspective of the CFO to understand impacts to their teams, technologies, and processes. We draw on our global network of professionals and industry experiences to tailor solutions to our clients' most urgent needs. Whether setting or implementing a vision, developing strategy or the delivery approach, designing the Finance operating model and Workday solution to enable it, improving processes in Large Enterprise Workday engagements or rapidly deploying Launch Projects, we are passionate about helping Finance leaders improve their operations, achieve their business goals, and realize value from their Workday solution.Enough about us, let's talk about you Required: • 4+ years of relevant experience in ERP consulting • Experience with leading 2+ full life cycle Workday implementations or other ERP systems • Experience in implementing various functional areas including: P2P (Procurement, Supplier Accounts), O2C (Customer Management, Customer Accounts, Customer Contracts), R2R (Financial Accounting, Financial Dimension / Chart of Accounts Design), Business Assets, Banking • Ability to juggle multiple projects and priorities • Superior communication skills, both written and verbal • Willingness to travel, when necessary, across North AmericaPreferred: • Workday Finance and reporting certifications not required, but would be considered an asset • Content development experience to support the implementation process and client experience • Team leadership experience would be considered an asset • An analytical mind set and application of analytic and visualization tools • Experience with Excel, Visio and Power Point • Knowledge of the Finance, Procurement, Accounts Payable, Fixed Assets, Accounts Receivable, Revenue Recognition, Professional Services processes, General Ledger • Accounting background, experience, or relevant academic coursework / professional certifications • Bilingual (English and French) would be considered an assetTotal RewardsThe salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounts Payable, Accounts Receivable, Accounting, ERP, Developer, Finance, Technology

Application Deadline: 09/26/2024Address: 250 Yonge StreetJob Family Group:Wealth Sales & ServiceThe BMO Insurance Service Centre (BISC) Analyst will play a key role in supporting the bank's mission of "being there to help". As an integral member of the BMO Creditor Insurance Operations team, this role will respond to customer inquiries received from our sales channels, provide excellent customer service to both internal partners and external customers, process a wide variety of complex technical transactions and conduct investigations of complaints regarding insurance products and/or services.The role will:Proactively manage all incoming queries and issues in a professional, compliant and timely manner ensuring all prescribed guidelines and processes are adhered to. The BISC Analyst requires in-depth knowledge of creditor insurance processes and products, as well as BMO systems, and will be required to communicate with our insurers/suppliers.Investigate and resolve English and French escalated customer complaints regarding insurance products. The BISC Analyst will provide recommendations on the resolution of customer complaints to Senior Management and Executives.The BISC Analyst will support the branch team and our insurance partners to confidently help customers meet their creditor insurance needs. The analyst will provide assistance in retaining and expanding customer relationships to help achieve retention, sales and profitability objectives. Operations: Answers inquiries and provides accurate information about Creditor Insurance products.Responds to information requests and follows established protocols.Resolves issues escalating as required.Handle non-routine creditor insurance transactions and issues.Processes client service requests and administrative requests according to established procedures and policies, and submits as required for approval.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations to determine next steps.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Follows established procedures in all communications with clients - by phone, e-mail or written - to ensure that compliance requirements are met for all scenarios.Create and maintains records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Conduct timely analysis of day-to-day information and reports on creditor insurance to ensure compliance with terms and conditions of contracts and maintenance of accountsResearch, investigate and analyze problems/ exceptions, including those referred from other staff within established procedures and timelinesMonitor and shift priorities according to complexity and urgency levels to ensure service level agreements (SLAs) are metEscalate issues and concerns as appropriateAdhere to all established Policy and Procedures on the BMO Intranet site, as well as internal Business Processes documented by the BISC Manager Complaints Handling: Conduct impartial investigations of complaints regarding insurance products and/or services from customers of BMO's Canadian creditor insurance and businesses.Review and research complaints, provide recommendations on resolution to Senior Management and Executives.Respond to customer concerns by preparing customer documentation and summaries of complex cases.Review and tackle incoming complaints while referring to the appropriate colleagues as required.Assist stakeholder review processes and provided product knowledge to internal stakeholders.Ensure compliance and adherence to Bank policies and procedures.Track and log all customer inquiries and complaints for reporting purposes. Other: Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Supports the development of tools and delivery of training focused on delivering businessParticipate in team and/or business unit projects, as needed, to improve business processes and/or customer serviceBroader work or accountabilities may be assigned as needed. Qualifications: Bilingual in English/French - Required.Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.In-depth knowledge about Creditor Insurance products, process, policies and practices .In-depth knowledge of BMO Systems (i.e. Customer Connect, TSYS, Optimizer)Ability to work independently and deal with confidential and sensitive matters in a professional manner.Interpersonal and conflict resolution skills - Excellent.Verbal & written communication skills - Excellent.Analytical and problem solving skills - Excellent.Organization skills - Excellent.Collaboration & team skills - Excellent. Salary :$37,500.00 - $69,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Type:Permanent Reference code:127107 Primary Location:Montreal, Quebec, Canada All Available Locations:Montreal, QC; Brossard, QC; Burlington, ON; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Ottawa, ON; Quebec City, QC; Saint John, NB; St. John's, NL; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. If you are customer service driven with an attention to detail this is the role for you!What will your typical day look like?Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position. As an analyst, your responsibilities will include: Key resource for partners, their spouses and brokers/advisors on Independence related matters Interpretation of Independence policy and GIMS reporting requirements In-person and phone consultations for new Partner onboarding Interpretation of BDIP policy and individual enrolment obligations and follow up GIMS account maintenance, assistance with self-clear and system notifications; identification of required compliance actions Account review and reconciliation to ensure accuracy and completeness; proactive identification of potential independence concerns Preclearance of investments for permissibly based on ruleset and location GIMS Audit preparation assistance for Partners, including responding to queries and assisting with audit submission Ongoing education and support of partners via desk-side visits or telephone calls Key resource for the broader Independence teams (GIMS Audit and BDIP) Timely response to queries received via outlook and ServiceNow Appropriate & thorough record retention of actions and supporting documentation Research of non-standard securities providing operational support to GIMS update process and related monitoring activities Routine and special projects related to GIMS system and/or Independence Group About the teamAs an Analyst in our Quality & Risk Management team, a part of Deloitte's National Office, you will play a pivotal role in assisting the firm with ensuring the financial independence of all of our people across Canada. This role will give you an opportunity to gain knowledge regarding certain Canadian and International Regulatory Rules and Deloitte policies with which Deloitte and all of our people must be in compliance. You will be a part of a team responsible for assessing compliance with the Regulatory Rules and Firm Independence Policies.Enough about us, let's talk about youYou are someone who: Proven attention to detail and accuracy, including the ability to follow required processes and apply analytical skills Bilingual (Eng/Fren) Strong organization and process management skills with ability to prioritize work demands Commitment to professional and client service excellence with demonstrated ability to work with others effectively in a team environment Understanding of personal financial investment options in the Canadian marketplace Total RewardsThe salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact: We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, QC, Developer, Law, Risk Management, Legal, Quality, Technology, Finance

THE TEAM The mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNTITYJoin our high-performance Concierge team as we deliver Everyday Luxury to the world. So much more than a customer care centre - hence the fancy name - Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day.We're proud to offer industry leading wages starting at $21/hr with unlimited growth potential at Aritzia. Plus, the opportunity to earn seasonal incentives throughout the event.You'll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success.We are hiring Seasonal Bilingual (French/English) Advisors at our Concierge Centre in Vaughan, ON. Apply today - your lifelong career in fashion might just start here. Top performers will have the opportunity to join the team permanently or be invited back next season.THE ROLEAs a Seasonal Bilingual Concierge Advisor , you will: Deliver world-class client service across all channels including Live Chat, Phone, and Email in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries efficiently, ensuring the highest levels of satisfaction Meet and exceed established performance targets THE QUALIFICATIONS The Seasonal Bilingual Concierge Advisor has: The passion for providing world-class client service and building long lasting client relationshipsAn aspirational sense of individual styleThe desire to thrive on a high-performance teamThe commitment to learn and apply Aritzia's values and standardsThe ability to communicate effectively in English (written and verbal) and French (written and verbal)Native French-Canadian or French speaker preferredCertifications in French language proficiency such as DALF/CEFRL C1 & C2 preferredThe aptitude for learning and navigating diverse technology systemsPrior retail, contact centre, customer service or hospitality experience is considered an asset. THE LOGISTICS As a Seasonal Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions are available to choose from (8:30AM - 2PM, 2:30PM - 8:30PM PST)The ability to work shifts up to 8.5 hours in length within our operating hours of 9 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work a variable shift schedule - our Shift Bid Program provides weekly schedules for three-month intervals based on business needsThe ability to work during peak sales events in November - January (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21/hr.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof. Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more. The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Join our high-performance Concierge team as we deliver Everyday Luxury to the world. So much more than a customer care centre - hence the fancy name - Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day.We're proud to offer industry leading wages starting at $21/hr with unlimited growth potential at Aritzia. Plus, the opportunity to earn seasonal incentives throughout the event.You'll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success.We are hiring Seasonal Bilingual (French/English) Advisors at our Concierge Centre in Vancouver, BC. Apply today - your lifelong career in fashion might just start here. Top performers will have the opportunity to join the team permanently or be invited back next season.THE ROLEAs a Seasonal Bilingual Concierge Advisor , you will: Deliver world-class client service across all channels including Live Chat, Phone, and Email in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries efficiently, ensuring the highest levels of satisfaction Meet and exceed established performance targets THE QUALIFICATIONS The Seasonal Bilingual Concierge Advisor has: The passion for providing world-class client service and building long lasting client relationshipsAn aspirational sense of individual styleThe desire to thrive on a high-performance teamThe commitment to learn and apply Aritzia's values and standardsThe ability to communicate effectively in English (written and verbal) and French (written and verbal)Native French-Canadian or French speaker preferredCertifications in French language proficiency such as DALF/CEFRL C1 & C2 preferredThe aptitude for learning and navigating diverse technology systemsPrior retail, contact centre, customer service or hospitality experience is considered an asset. THE LOGISTICS As a Seasonal Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions are available to choose from (8:30AM - 2PM, 2:30PM - 8:30PM PST)The ability to work shifts up to 8.5 hours in length within our operating hours of 6AM - 9 PM your local time, 7 days per week (including evenings and weekends)The ability to work a variable shift schedule - our Shift Bid Program provides weekly schedules for three-month intervals based on business needsThe ability to work during peak sales events in November - January (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21/hr.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof. Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more. The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

ENVISION TECHNICAL LEADMONTREAL, QUEBEC The opportunityWSP is currently seeking an experienced Envision Technical Lead to join our Climate Change, Resilience and Sustainability (CCRS) team as a Bilingual (French and English) Project Director and Sustainability Advisor. Ideally, the successful candidate will have a background in sustainable infrastructure and buildings with 6-10 years of related experience.Reporting to the Manager of Sustainability, and ideally located in Montreal, Quebec, this role is responsible for providing technical leadership on a range of sustainable infrastructure projects with focus on Envision withing the Province of Quebec. The role will collaborate and support on national projects, as well as, helping to grow this service across Canada. The focus will be providing technical guidance to the project team on evaluating the sustainability of infrastructure projects using Envision framework, demonstrating how infrastructure can address the challenges inherent to sustainable development, and implementing sustainable strategies in the planning, design, construction, operate and maintenance. This is a client facing technical role that requires collaboration with both internal and external resources to deliver project expectations, in addition to developing and maintaining client relationships. This position involves working with companies, municipalities and governmental organizations, engineers, contractors, and technical support staff. The projects will range in type, size and complexity, and the successful candidate will be responsible for technically guiding and training project teams to achieve project objectives, timelines and support meeting financial expectations.Why choose WSP?• We value and are committed to upholding a culture of inclusion and belonging• Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here:• Provide technical leadership on projects to ensure project technical content meets client needs and company standards;• Establish the technical approach for the project, including the appropriate templates, processes, and tools;• Provide technical support to the internal team throughout the project, and review deliverables prior to issuance for technical quality and adherence to company standards;• Provide technical guidance and support on sustainability related concepts in design, construction, and operation, such as site related issues, stormwater management, rainwater/greywater harvesting, light pollution, energy consumption/reduction, renewable energy systems, envelope thermal performance, high efficiency building system, embodied carbon, GHG and air pollutant emissions, water use reduction, waste management, material selection, thermal comfort, ventilation and indoor air quality, daylighting, health and wellness, climate risk and resilience, etc.• Attend and lead project meetings with junior staff; collaborate with and lead design, construction and operations teams to integrate and achieve high-performance and sustainability objectives;• Develop and lead proposals or collaborate with proposal leads / teams;• Support and contribute to various client management activities;• Develop clear and concise written reports that convey technical information, understanding of the client's needs and objectives and recommendations to meet these objectives;• Contribute to the knowledge and professional development and training of other team members; providing mentorship as required;• Working with the department's Director and Managers, help to develop, set, implement and maintain business development strategies related to Envision;• Where required, act as project manager, overseeing project financials, resources, schedule and client interactions;• Lead knowledge and process improvement initiatives for Envision that can include embodied carbon, climate and resilience, energy, water, materials, etc.;• Training internal and external stakeholders if required;• Interact with client staff, client principals, architects, engineers, contractors, stakeholders, industry representatives and construction trades;• Other duties as required.What you'll bring to WSP: Diploma/Bachelor's or Master's degree from an accredited university or college in Architecture, Engineering, Environmental or related field; Proven experience (6-10 years) providing technical leadership and service delivery in sustainability consulting for infrastructure and buildings; Envision Sustainability Professional (ENV SP) credential in good standing, Envision Verifier credential an asset; Experience and hands-on technical knowledge in delivering Envision projects with demonstrated understanding of the following: Using Envision as a planning tool to engage stakeholders, assess community values, defining project scope, evaluating alternatives, and building consensus on the "right" project solutions; Using Envision as design and construction tool to guide decisions for continuity between the sustainable intent in design and actual project delivery; Using Envision as a planning tool for operations and maintenance to ensure projects are operated as sustainably as intended through the design. Ability to identify core components of each Envision credit under the five (5) categories of Quality of Life, Leadership, Resource Allocation, Natural World, and Climate & Resilience. How to establish appropriate baselines for credits that require benchmarking against a baseline; Effort required to meet Levels of Achievement between Improved, Enhanced, Superior, Conserving and Restorative; Difference between cumulative Levels of Achievement and non-cumulative Levels of Achievement; Evaluating credit criteria and documentation types and innovative approaches; Thorough understanding of the Verification process between Pathway A and Pathway B; Experience in preparing, reviewing and submitting Envision cover sheet and supporting annotated documentation; Experience with sustainability reporting and feasibility studies incorporating rough order of magnitude cost; Previous design, construction or project management experience on infrastructure projects with important sustainability targets an asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Application Deadline: 09/24/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Wealth Sales & ServiceLanguage Requirements for role: Strong verbal and written language skills in both French and EnglishCertifications: Completed CSC or IFIC preferred Location: Work from home within Canada Availability to work between 8:00AM and 6:00PM EST Monday to Friday (37.5 hours per week)Start Date: October 15th, 2024Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment strategies and products that meet customer's objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs.Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.Provides professional quality sales and service for customer and prospect inquires, issues and requests.Probes to understand customer needs and advises them through their unique investment needs.Achieves sales targets with a focus on relevant investment products.Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to senior managers as required.Performs any required documentation after completed customer interactions to ensure customer's requests are accurately processed.Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner.Integrates marketing promotions and programs into customer conversations where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.High school diploma or equivalent work experience.Knowledge of competitive market place trends and product offerings.Knowledge of BMO Investment / BMO InvestorLine products and services.Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment RepresentativeSome understanding of Risk Management & Compliance.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec . Salary:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 09/22/2024Address: 105-119-129 rue St-Jacques OJob Family Group:Customer Shared ServicesProvides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.Analyzes data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.May perform quality control and training.Organizes work information to ensure accuracy and completeness.Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.Checks and reconciles information and documentation to ensure accuracy and completeness.Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge and experience using relevant systems and technology - Good.Knowledge and understanding of the business unit's key products and services, processes and controls - Good.Knowledge of the risk and regulatory requirements of the business - Good.Prioritization skills - Good.PC skills (MS Word, Excel, PowerPoint) - Good.Ability to multi-task in a fast-paced environment.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec . Salary:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 09/19/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Wealth Sales & ServiceUnderstands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment strategies and products that meet customer's objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs.Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.Provides professional quality sales and service for customer and prospect inquires, issues and requests.Probes to understand customer needs and advises them through their unique investment needs.Achieves sales targets with a focus on relevant investment products.Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to senior managers as required.Performs any required documentation after completed customer interactions to ensure customer's requests are accurately processed.Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner.Integrates marketing promotions and programs into customer conversations where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.High school diploma or equivalent work experience.Knowledge of competitive market place trends and product offerings.Knowledge of BMO Investment / BMO InvestorLine products and services.Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment RepresentativeSome understanding of Risk Management & Compliance.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec . Salary:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 09/23/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Wealth Sales & ServiceLanguage Requirements for role: Strong verbal and written language skills in both French and English Certifications: Canadian Securities Course (CSC) preferred Availability to work between 8:00AM and 6:00PM EST Monday to Friday (37.5 hours per week) Work from homeAre y ou r eady to b uild y our c areer in the i nvestments i ndustry while w orking f rom h ome? Yes, you read that right. This is a r emote r ole meaning you will be working at home everyday ! Whether you are new to w ealth m anagement or already have experience, our contact center is the right place for you! Website : BMO SmartFolio Who you are? You are seeking a role that focuses on delivering sound investment advice, and one that puts the client at the center of every interaction and decision. You love interacting with people and are passionate about helping Canadians invest smarter. You enjoy learning about a client's financial situation, as well as educating and helping people to meet their financial goals. Responsibilities Breaking the mold of a traditional contact centre environment, the SmartFolio advisor is responsible to primarily support clients in the inbound call queue. A successful advisor will invoke trust and build strong client relationships, determine individual investment needs and provide professional advice to ensure client's financial goals are met. Advisors will support clients with various requests such as portfolio reviews, onboarding, account access, contributions, withdrawals etc. Advisors will also be required to fulfills sales and service activities for the customer in accordance with approved procedures. Qualifications We are seeking candidates who exhibit a strong desire to work in a fast-paced environment and who truly want to make a difference in the lives of our clients. Successful candidates will have: A minimum of 1 years of relevant professional experienceCompleted Canadian Securities Course (CSC) & Conduct and Practices Handbook (CPH) / IIROC licensed as an Investment Representative or Registered RepresentativeKnowledge of ETFsFamiliarity with common wealth management strategies and their relative strengths and weaknessesKnowledge and understanding of industry regulations and standardsExcellent communication, organizational, time management, and listening skills.Bilingualism strong asset, French and English. Bilingualism English and Cantonese or Mandarin will be considered an asset.Industry Accreditations or working towards preferred (CIM, CFA, CFP)You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec . Salary:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 09/23/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Wealth Sales & ServiceLanguage Requirements for role: Strong verbal and written language skills in both French and English Certifications: Canadian Securities Course (CSC) preferred Availability to work between 8:00AM and 6:00PM EST Monday to Friday (37.5 hours per week) Work from homeAre y ou r eady to b uild y our c areer in the i nvestments i ndustry while w orking f rom h ome? Yes, you read that right. This is a r emote r ole meaning you will be working at home everyday ! Whether you are new to w ealth m anagement or already have experience, our contact center is the right place for you! Website : BMO SmartFolio Who you are? You are seeking a role that focuses on delivering sound investment advice, and one that puts the client at the center of every interaction and decision. You love interacting with people and are passionate about helping Canadians invest smarter. You enjoy learning about a client's financial situation, as well as educating and helping people to meet their financial goals. Responsibilities Breaking the mold of a traditional contact centre environment, the SmartFolio advisor is responsible to primarily support clients in the inbound call queue. A successful advisor will invoke trust and build strong client relationships, determine individual investment needs and provide professional advice to ensure client's financial goals are met. Advisors will support clients with various requests such as portfolio reviews, onboarding, account access, contributions, withdrawals etc. Advisors will also be required to fulfills sales and service activities for the customer in accordance with approved procedures. Qualifications We are seeking candidates who exhibit a strong desire to work in a fast-paced environment and who truly want to make a difference in the lives of our clients. Successful candidates will have: A minimum of 1 years of relevant professional experienceCompleted Canadian Securities Course (CSC) & Conduct and Practices Handbook (CPH) / IIROC licensed as an Investment Representative or Registered RepresentativeKnowledge of ETFsFamiliarity with common wealth management strategies and their relative strengths and weaknessesKnowledge and understanding of industry regulations and standardsExcellent communication, organizational, time management, and listening skills.Bilingualism strong asset, French and English. Bilingualism English and Cantonese or Mandarin will be considered an asset.Industry Accreditations or working towards preferred (CIM, CFA, CFP)You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec . Salary:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Join our high-performance Concierge team as we deliver Everyday Luxury to the world. So much more than a customer care centre - hence the fancy name - Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day.We're proud to offer industry leading wages starting at $21/hr with unlimited growth potential at Aritzia.You'll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success.We are hiring Seasonal Bilingual (French/English) Advisors in New Westminster, BC. Apply today - your lifelong career in fashion might just start here. Top performers will have the opportunity to join the team permanently or be invited back next season. THE ROLE As a Seasonal Bilingual Concierge Advisor , you will: Deliver world-class client service across all channels including Live Chat, Phone, and Email in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries efficiently, ensuring the highest levels of satisfaction Meet and exceed established performance targets THE QUALIFICATIONS The Seasonal Bilingual Concierge Advisor has: The passion for providing world-class client service and building long lasting client relationshipsAn aspirational sense of individual styleThe desire to thrive on a high-performance teamThe commitment to learn and apply Aritzia's values and standardsThe ability to communicate effectively in English (written and verbal) and French (written and verbal)Native French-Canadian or French speaker preferredCertifications in French language proficiency such as DALF/CEFRL C1 & C2 preferredThe aptitude for learning and navigating diverse technology systemsPrior retail, contact centre, customer service or hospitality experience is considered an asset. THE LOGISTICS As a Seasonal Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions are available to choose from (8:30AM - 2PM, 2:30PM - 8:30PM PST)The ability to work shifts up to 8.5 hours in length within our operating hours of 6AM - 9 PM your local time, 7 days per week (including evenings and weekends)The ability to work a variable shift schedule - our Shift Bid Program provides weekly schedules for three-month intervals based on business needsThe ability to work during peak sales events in November - January (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21/hr.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Cafe - Our in-house cafe is like a private oasis where employees can enjoy a curated menu of snacks and beverages. You also get complimentary coffee. Treat yourself. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Application Deadline: 09/29/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Wealth Sales & ServiceLanguage Requirements for role: Strong verbal and written language skills in both French and EnglishCertifications: Must have completed either the IFIC or CSC certification Work from home Availability to work between 8:00AM and 8:00PM EST Monday to Friday (37.5 hours per week)Start date: November 4th, 2024Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment strategies and products that meet customer's objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.May make outbound calls to customers and look proactively for opportunities to enhance customer experience by providing products that meet investment needs.Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.Provides professional quality sales and service for customer and prospect inquires, issues and requests.Probes to understand customer needs and advises them through their unique investment needs.Achieves sales targets with a focus on relevant investment products.Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to senior managers as required.Performs any required documentation after completed customer interactions to ensure customer's requests are accurately processed.Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner.Integrates marketing promotions and programs into customer conversations where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.High school diploma or equivalent work experience.Knowledge of competitive market place trends and product offerings.Knowledge of BMO Investment / BMO InvestorLine products and services.Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment RepresentativeSome understanding of Risk Management & Compliance.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec . Salary:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.