Overview of salaries statistics of the profession "Financial Counseling Representative in Canada"

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionDo you have the passion required to develop and implement goal oriented vocational rehabilitation plans for our Plan Members?Our National Rehabilitation Department is looking for a self-motivated individual to join their team as a Vocational Rehabilitation Specialist, providing vocational rehabilitation to eligible members of the Canadian Armed Forces (CAF). You will be responsible for managing a rehabilitation case load covering the geographical area of Greenwood, Nova Scotia, or Gagetown, New Brunswick.In this role, you will be responsible for helping our plan members return to work through individually designed return to work strategies designed collaboratively by you, your claimants, our stakeholders and vendors. On a typical day, you could expect to accomplish visits with plan members and stakeholders, as well as coordinating with vendors to ensure a smooth back to work transition. Your responsibilities include budget management, planning and implementation of return to work programs. Duties may also include mediation and negotiation with claim related stakeholders. This role requires a high degree of multi-tasking, a flexible approach and the ability to prioritize as you will often be faced with conflicting demands with short turn around time requirements. If you are the kind of person who enjoys helping others while working independently, has a strong health sciences knowledge, and thrives in a fast-paced environment, this position could be ideal for you.Special Conditions: This role is from a home-based office and regional travel will be required. Responsibilities:Developing, monitoring and implementing innovative and goal-oriented vocational rehabilitation strategies for Plan Members in receipt of disability benefits.Assisting with the transition process of ill and injured members of the Canadian Armed Forces by facilitating their return to work, post release.Work with Plan Members and stakeholders to develop creative return to work solutionsBudget managementProvide effective communication to Plan Members, the Policy Holder and various medical professionals, often delivering complex and/or difficult messages.Ensure the most effective and efficient supports are available to our Plan Members.Educational QualificationsRelated University degree; preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing.Accreditation may be an asset.Professional Qualifications:Some vocational rehabilitation experience or several years active rehabilitation experience.Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practicesProficient in Microsoft OfficeComfortable giving presentations to large groupsBilingual (oral and written) in French and EnglishExcellent written and oral communication skillsExperience managing budgets in a professional settingValid driver's license and car is required to travel to various locationsPrior military experience would be a strong assetAttributes:Ability to multi-task and prioritize when case loads may be large and complex.Excellent interpersonal and conflict management skills; the ability to find the win/win solutionAbility to make difficult decisions which may have significant impact on Plan Members and our Business independently and deliver those decisions as required.Proven problem-solving skills.Strength in working independently and in a cohesive team environmentAccuracy and attention to detailProven analytical and organizational skillsDemonstrated ability to think of creative solutions to rehabilitation challengesInterest in helping individuals return to gainful employment#LI-REMOTEAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, New Brunswick - Full Time RemoteSalary range is expected to be between$48,075.00 CAD - $80,125.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityManulife Wealth Insurance Services Inc (MWISI) currently has a position available for an Insurance Case Coordinator (Bilingual). While supporting Manulife and other insurance carriers, this position is responsible for the coordination of business received from both MSII and 3rd party Independent Advisors.Scope (Dimensions & Organizational Impact):This position is the MGA “Back Office” for MWISI and 3rd party Independent Advisors. It will serve as the central channel for advisors to submit their New Business and In-Force Insurance business for any of the insurance carriers supported by MWISI. This position greatly impacts advisor retention as well as advisor sales. It will be a key influencer as to the level of business growth that each advisor places through the MSII.Key Accountabilities:Build relationships and rapport with advisors by being their advocate, anticipating their needs and being their consistent point of contact during the New Business and In-Force processes.Ensure New Business and In-Force applications move through the various stages accurately and within service standards.Proactively order medical evidence and review all incoming applications and attachments for correct and complete information to ensure prompt processing, reduce the risk of mismatched mail, and to ensure contracts are being issued without errors. Promptly working with advisors or related head office departments to correct identified errors in applications or processes.Assume ownership of files assigned while effectively prioritizing the work based on urgencies. Influence internal clients to meet pre-established service standardsMaintain up to date and comprehensive case notes summarizing actions taken and inquiries received.Promptly escalate any complex service issues or complaints for immediate attention and resolution.Qualifications:Bilingualism in French & EnglishNegotiation and problem-solving skillsExcellent written and verbal communication skills, using clear language and the ability to ask probing questionsAbility to obtain or give information in situations which require tact, diplomacy, or persuasion while dealing with angry, frustrated or uncooperative clientsProven customer service experience, with the ability to communicate effectively and professionally with all levels of managementProven ability to be a team player with strong interpersonal skillsAdaptable and able to deal with ongoing change managementAbility to identify when exceptions are required and to appropriately escalate in order to provide superior customer serviceAbility to research, identify a problem and provide input to finding a solutionExceptional organizational skillsAttention to detailKnowledge of individual insurance, insurance terminology and products are an assetUniversity Degree, College Diploma or equivalent working experience2 - 3 years in Financial Services industry, preferable MGA, Dealer or broker environments are also beneficial The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec#hybrid-About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Waterloo, 500 King Street NorthSalary range is expected to be between$41,925.00 CAD - $69,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityManulife’s insurance business is a multifaceted and industry-leading area that includes a world-class underwriting organization. The Underwriting team is growing! We are looking for a high-energy, passionate, customer-obsessed, and creative individual to join our leadership team to help manage day-to-day business operations and drive performance through transformation.Reporting to the Managing Director of Underwriting, the Underwriting Manager is primarily responsible for operational effectiveness and developing and supporting our strategy to ensure timely, cost-effective service.ResponsibilitiesLead service delivery of the Underwriting area within the established service level agreements, handling escalated customer issues and ensuring the operations provide real value to our customers.Take personal ownership of consistently meeting standards and targets.Improve the efficiency of staff by recruiting and developing highly cohesive and motivated teams, evaluating individual and team performance, addressing performance-related concerns, initiating corrective action, conducting staff performance appraisals, managing reward and recognition, and talent management.Provide leadership and technical direction for the development of staff, and the creation of a positive and productive work environment.Build and maintain strong internal and external working relationships including presentations to advisors and distribution or office visits when needed.Ensure ongoing partnerships and collaboration.Work with multiple teams in all locations to ensure quality and service.Innovative and always looking for opportunities to continually improve our business and serve our customers.How will you create impact?The role provides overall management direction and builds and leads a successful Underwriting team. This is accomplished through effective recruitment, retention, and development of staff and the creation of a positive work environment that encourages participation, ownership, responsibility, innovation, initiative, integrity, and a sense of pride in the operations and in Manulife.To succeed in this role, you need to thrive in a fast-paced and dynamic environment and commit to service excellence through building effective relationships across the organization at all levels. As a representative of Manulife’s brand, you will be encouraged to model our values and understand our business strategy and mission.The Underwriting team is 120 strong consisting of Individual, Affinity, and Group business which supports multiple distribution channels including Advisor Services, Managing General Agencies, and National Accounts. The business services both advisors sold and direct to client markets. Several product lines such as Life, Critical Illness, Disability, Mortgage Creditor, and Health and Dental are handled by the underwriting team. The team is also diverse in people and location. We have people in all offices as well as working-from-home individuals. The Underwriting team is responsible for risk assessment, analyzing experience, and projecting trends.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for?For Québec candidates, bilingualism is required (French/English) -The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.Demonstrated leadership skills and accountabilities including staff development and team engagement.Excellent understanding of Insurance Products and Industry knowledge - underwriting background an asset specifically living benefitsOutstanding relationship skills, building strong relationships with internal and external business partners.Resilient and adaptable when working under business pressures and sales deadlinesSuperior communication skills, both written and verbalExcellent negotiation, influencing, problem-solving, and decision-making skills.Ability to effectively work with a remote and geographically diverse team.Willingness to problem-solve directly with key stakeholders.Strong operations orientationResults OrientedPresentation skillsDedication to learning and professional developmentWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$78 975,00 CAD - $142 155,00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionAre you someone who thrives in a role that engages both your analytical, problem solving and customer focus approach? Do you enjoy establishing relationships and offering financial solutions to help clients achieve their broader financial goals?Our Manulife Bank team in Regina & South Saskatchewan has an immediate opportunity for a Mortgage Specialist.As a Mortgage Specialist, you will be responsible for selling Manulife Bank financial solutions directly to clients and in collaboration with financial advisors within a specified territory. This is an exciting work from home opportunity!Who are we looking for?You are a consultative and engaging ambassador for our Bank products who knows how to get things done while maintaining and encouraging meaningful relationships. You contribute by bringing your banking knowledge into the regional marketplace and helping others understand that handling money doesn’t need to be complicated.Your outstanding ability to build relationships will be beneficial as you:Sell and promote Manulife One, Manulife Bank Select and associated lending solutions;Develop a consumer client base to facilitate direct sale of lending solutionsEnsure flawless delivery to the client and ensure flow of business is directed to the appropriate servicing unit;Act as a conduit for feedback from the field by identifying ideas for improving existing products and services and new product opportunities;Partner with Business Development Consultant and other banking specialists to build advisor interests in Manulife Bank debt management and deposit solutions;Special Condition: Travel required within assigned territory.Qualifications:Solid underwriting experience with residential mortgages (3-5 years)5 or more years of financial services experience is preferred or in a sales/service capacity;Proven consultative sales capability - including establishing a relationship with the client, conducting needs analysis and presenting solutions with strong closing and servicing skills;Aptitude for learning and using technology for business purposes;Outstanding oral and written communication skills to translate complex technical issues and business definitions into concepts and procedures readily understood and accessible to a general audience;Analytical and decision making skills;Effective change management and organizational skills in order to manage fluctuating workloads;Excellent customer and relationship management skills;Highly developed influencing and negotiation skillsIf you have a passion for sharing knowledge, providing advice and offering support with a focus on providing outstanding customer solutions, we want to meet you!We offer a competitive base and performance incentives, comprehensive benefits package, training and ongoing coaching and corporate support.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityGroup Accounting is focused on ensuring the quality of our financial reporting and controls. This includes external communications and reporting, global accounting policy, reporting systems, processes and controls. The Capital Accounting, Reporting & Control team was set up to ensure accuracy and consistency for consolidation of all Manulife companies for our externally reported accounting basis (currently IFRS 17), for accounting of capital transactions, closing of the consolidated balance sheet and special projects including reorganizations, acquisitions and disposals of subsidiaries. The team also has subject matter experts pertaining to the Infor General Ledger, FX accounting and processes, consolidation accounting and the intercompany loan administration system (Kyriba).The Director, Capital Accounting, Reporting & Control reports to the AVP, Capital Accounting, Reporting & Control and will be involved in a wide broad range of initiatives to improve financial reporting and control processes across the organization. The position requires an individual with a strong background in accounting, analysis and control. It also requires a high degree of initiative, technical and analytical expertise, the ability to work effectively with many different areas across the organization, a solid understanding of financial processes, and a strong team orientation.The team consists of one AVP, two directors and two managers. One director position is currently vacant.ResponsibilitiesThe Director will be involved in and support the following responsibilities of the Capital Accounting, Reporting & Control team, including but not limited to:Preparation or review of the monthly/quarterly adjustments required for FX accounting for non-functional currency loans, net investment hedges, etc.Preparation or review of the entries related to the intercompany loan process, including entries into the GL and Kyriba loan administration system, reconciliations, etc.Preparation or review of the quarterly calculation of FX adjustments for cash flow/non-reserve items for external disclosuresAssistance in the quarterly close processAssistance in the SOX control process, as requiredPreparation or review of selected schedules for external and regulatory reportingAssistance in ad hoc filings, requests from internal and external sourcesManagement of the Consolidation Project for alignment of parent and subsidiariesManagement of the subsidiary databaseAssistance in establishing and/or streamlining standard processes and improving controlsAdvisory and support to segment and functional teamsChallengesAnalyzing, understanding and improving complex financial processes while working with multiple audiences in a rapidly changing environmentDeveloping financial processes with limited resources in a timely, efficient and well controlled fashionWorking with incomplete information to address issues with financial information, applying sound judgment in developing solutions and making recommendationsUnplanned requests for information and analysisThe role has a high profile and requires a great teammate to work effectively with project stakeholders across the CompanyHow will you create impact?The Director, Capital Accounting, Reporting & Control will be an integral member of a cohesive productive team with subject matter experts. Along with regular production duties, there is an opportunity for exposure to major complex projects and transactions such as acquisitions, reorganizations and implementation of new accounting policies that impact the Manulife group, where successful execution is required on a time-sensitive basis.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forStrong financial background, with excellent problem solving and analytical skills.Demonstrated competency in project management, preferably in a financial processes contextStrong interpersonal, communication (verbal and written) and team-building skills including the ability to work with cross-functional and cross-divisional project teamsSelf-motivated and ability to work independentlyAbility to manage multiple projects to balance workloadStrong personal computer skills with hands-on experience of Microsoft products, including Excel and WordHands-on experience with finance applications and Manulife’s financial tools including Infor GL, JETS, DART, Essbase, DODECA, Power BIAccounting designation (CPA)Have accounting education combined with a university degree in a related discipline.Life insurance experience is an assetWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$103,050.00 CAD - $185,490.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityJoin the leadership team of Manulife Bank as we make Canadians lives better by saving them money and time with their banking. As the leader of our product engineering team, the AVP, Technology, Manulife Bank, ensures we develop, drive and support technology strategies that enable Manulife Bank to achieve their strategic objectives. Reporting to the CIO, Canada Segment, this position will work in close collaboration with the Canadian Division Technology (CDT) team and the Leadership of Manulife Bank and will act as a key senior technology partner and thought leader to develop and implement the right technology solutions to drive the business. The successful candidate will establish an appropriate organization in support of agile development/delivery for all Manulife Bank initiatives ensuring compliance with required OFSI regulations and will provide ongoing “thought leadership” with technology solutions to enhance the customer experience. The position is a dynamic leadership role and is accountable for the management of key technologies that includes the following as scope: Full Product Development Lifecycle Continuous improvement initiatives New Business Modernization Projects Bank core systems and surrounding capabilities Lead architecture, API and data strategy Key Accountabilities Strategic Technology Development Lead the development, testing, implementation and delivery of large scale technology solutions that deliver value to customers and execute against the technology strategy to drive the Manulife Bank business goals - both strategic and operational with a key accountability to be able to balance a relentless commitment to strategic thinking with a relentless commitment to implementing to drive the technology strategy related to the Bank Strategy. Focus is on Business Leading Technology (e.g., cloud), as the theme to continuous development of strategic technology thinking. Alignment of Manulife Bank technology strategies with the fast-paced changes in our competitive industry segments. Timely and efficient deployment of business applications, adhering to Global Strategy standards and Business Unit specific technology Key Performance & Key Risk Indicators as well as Outcomes and Key Results (OKRs) Manage the delivery of self-serve technology solutions to ensure they are safe, sound and secure mitigating technical debt and lowering organizational risk Accountable for delivering all IT aspects of Bank Projects. Works with direct reports and partners to address emerging issues and delivery projects on time, on budget, and within scope. Act as a technology thought leader to the business to increase their understanding of emerging and available technologies to drive the business strategies efficiently and with a customer centric lens. As a catalyst for change, maintain relationships throughout Manulife to identify technical practices that can be adapted to the advantage of Manulife Bank Technology. Effective stakeholder management, including collaborating with internal and external Manulife Bank partners to drive and deliver enterprise grade solutions quickly and efficiently. Operations and Compliance Oversee all aspects of technology for the Manulife Bank. Responsible for the delivery of a stable processing platform, which meets the required service levels of the business. This includes modernization of platforms as required. Ensure various components and applications of the platform are compliant within the regulatory framework for each of the applicable business functions. Partner closely with key risk stakeholders within the bank to ensure solutions meet industry risk practices (OSFI B-10 and Operational guidelines). Adhere to Global Standards, Complaince and Information Risk Management technology requirements Establish operating and investment budgets that are consistent with short and long-term Manulife Bank financial goals. Deliver on Technology specific financial and Strategic Cost Management (SCM) targets People Leadership Drive an impactful culture that focuses on profitable growth while caring about the customer and each other. Inspire, coach, guide and actively engage employees, resulting in top quartile engagement scores. Manage performance, provide formal and informal feedback and coaching. Establish accountabilities and performance standards. Build talent capability and engage employees through focused career discussions and professional development opportunities. Demonstrate inclusive behaviors and provide opportunities to collaborate across teams. Foster an environment where employees share insights and generate ideas, to become more innovative and create new value for the customer in everything they do. What we are looking for Minimum of 7-10 years of progressive leadership experience in technology strategy execution for large scale organizations; experience in the Banking industry preferred Previous experience leading high performing Product, UX, UI teams within Digital Banking with prior success building roadmaps to optimize digital customer experience. Demonstrated success in leading transformational changes within an engineering culture; an ability to navigate a complex, highly regulated, marketing focused, growth business. Demonstrated ability to develop and implement a technology strategy and tactics to drive business goals, in collaboration with external and internal partners. Ability to go into the weeds and whiteboard, plus an executive presence for high-level leadership conversations and presentations. Demonstrated success at senior cross-functional project delivery involving multiple technical teams, stakeholders, and business functions, including Risk. Strong Portfolio Management Skills, including the ability to manage multiple complex projects at the same time and under tight deadlines, operating in a cross-functional environment. Experience and understanding of OFSI and Bank Act. Experience in a federal regulatory environment an asset, and appreciation for evolving dynamics and trends related to a regulatory environment. Exposure and experience in such areas as agile, digital, emerging technologies, Bank Fintech, and Legacy (e.g., mainframe systems). Solid experience partnering with fintech and the nuances of these partnerships. Exceptional communicator with a talent for engaging both technical and non-technical stakeholders. Strong vendor management experience and skills with demonstrated success establishing long-term cost-effective partnerships. Experience in incident management is advantageous. Bachelor’s degree in computer science, computer engineering, management of information systems or related field; bilingualism is beneficial. What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$123,400.00 CAD - $229,300.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionGroup Benefits serves the needs of Plan sponsors, members, and market sources, helping make Canadians healthier and organizations stronger. The AdminAdvantage Administration team within the Manulife Group Benefits organization links people, technology, and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services. As a member of our team, you will be supporting large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us, and you will be part of a team that delivers outstanding results to those clients and our members. ResponsibilitiesAssessing training needs of learner/Business, develop training and teaching materials as well as updating procedural documentation.Develop training plan/approachEstimate training work/task effortsFacilitate on-the-job coaching, virtual cross training on product overviews, systems, technical and functional processes.Track and report on training outcomes and provide feedback to Managers regarding staff's performance and development and making recommendations for improvementCommunicate processing errors to representatives on a one-to-one basis as well as attending department staff meetings to discuss processing issues and clarification measures.Provides support to processing associate as a subject matter expertSupport the research benefit administration team, and Leaders with handling complex cases, unique situations and escalated technical inquiries as requestedCollaborate across the organization to develop best practices and incorporate the big picture, working to improve training content and processes/procedures.Leverages skills, experience and networks to assist staff to meet aggressive performance and professionalism benchmarksPlay a critical role in the change management & business readiness process by ensuring your business stakeholders are change-ready from a training and procedural documentation perspective.Other duties as assignedHow will you create impact?AdminAdvantage Administration is looking for a Research Benefits Administrator to join our team. The successful candidate will manage client and plan member inquiries related to eligibility processes and will be required to collaborate with other Manulife teams inside and outside of AdminAdvantage, focusing on the customer through all processes.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forBilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.Exceptional customer service focusAbility to multi-task, Prioritization/time management skills, and ability to provide feedback effectivelyStrong Negotiation & Influencing SkillsAction Oriented Problem SolverCollaborative Team PlayerProduce high quality deliverables on timeWhat you bringYou learn FAST. You pick up new ideas, concepts, technologies, and tools easily You have a working knowledge of Excel and are comfortable learning new applications and tools You’re a capable and innovative problem-solver. You don’t like to stand by when you notice that there’s something that could work better for your team or Manulife. You want to improve things - and you do something about it!You can adapt to change, and even embrace itAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestSalary range is expected to be between$50,250.00 CAD - $83,750.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityCanadian Division Integrated Financial Solutions (CDIFS) is a customer-focused team that provides professional, technical and operational support to the Canadian Segment Finance function. The team analyzes, develops and maintains efficient, cost effective and controlled systems solutions for Finance using Manulife’s enterprise-wide tools. CDIFS plays a role in divisional financial control oversight, and supports projects and initiatives to develop, enhance and monitor finance systems and applications.Reporting to the Manager, Integrated Accounting Solutions (IAS), the Intermediate Financial Systems Analyst is responsible for analysis, creation and development of technology based analytical and reporting solutions. The Intermediate Analyst will support applications that are critical to Finance. The incumbent will also be required to perform interviews with contacts from multiple groups within Finance to understand complex requirements and develop automated tools and reports using advanced programming / reporting tools. The incumbent will inspire team members with a positive attitude and collaborative approach.ResponsibilitiesSystems Management & SupportUpdate SAS, SQL, VBA and C# scripts/programs to support Canadian Finance applications/processes.Experience with updating Alteryx, Power Query and Power BI report / process automationsTroubleshoot production server related issues.Coordinate with all other technical teams on data and server related updatesMaintain the standards of the CDIFS Service Level Agreement with business units and Finance clients.Support team members within work area to ensure timely and effective implementation of change initiatives.System documentation is continuously updated to reflect new changesProvide after-hours support when required in exceptional circumstances.Application DevelopmentAnalyze business requirements, define scope and design software solutions/reportsDevelop, test and deploy application enhancements into production environmentProvide User Acceptance Testing (UAT) and Steady State support.Continuous ImprovementPlay a significant role in achieving process improvement goals and best practices in Finance.Look for and analyze reporting problems/process inefficiencies autonomously.Demonstrate commitment towards continuously updating knowledge and skills.Customer ServiceResolve customer service issues and escalate to leader when appropriateIdentify and recommend refinements and improvements to service offeringsInvestigate system users inquiries / concernsBuild effective relationships and establish a prominent level of credibility within CDIFSWhat motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forBCom with MIS major or Computer Science degree or comparable education with 2+ years of experience in a Consultant/Programmer/Analyst type roleIn-depth knowledge and experience in programming tools (SAS, SQL, Visual Basic (VBA), C#)Experience with Alteryx, Microsoft Power BI and Power QueryExpertise in Microsoft Office (Excel, Access)Experience with Mainframe is an assetExperience with Oracle Smartview, Lawson GL module & T-Recs is an assetExcellent analytical and problem-solving skillsAbility to communicate clearly in both verbal and in written formStrong interpersonal skillsWork well under pressure and able to work independentlyKnowledge of System Development Methodologies (SDM)Introductory knowledge of accounting fundamentals is an assetWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationMontreal, QuebecSalary range is expected to be between$57,000.00 CAD - $95,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionIt is banking, the way it should be. At Manulife Bank, we believe banking products are an integral part of every Canadian's financial plan. As one of Canada's youngest banks, we are growing at an unprecedented rate and need people with the skills, energy and drive to maintain our leadership position as a "partner's bank." We are currently looking for a Private Lending Specialist - Asian Markets for Toronto.The Private Lending Specialist is part of a team of professionals focused on specialized loan and mortgage solutions to Affluent and High Net Worth individuals and their families. The Private Lending Specialist is responsible for developing and growing strong relationships predominately within Manulife Financials existing distribution channels of advisors and centres of influence with a focus on generating Specialized Lending opportunities (primarily Insurance based lending).Key deliverable for this senior banking role is conducting broad Discoveries for each client; due diligence on loan and mortgage requests including consumer and financial statement analysis; and recommendation for approval of submission.Key Accountabilities:Fluent in English, Mandarin and Cantonese (verbal and in writing)Expert level of financial analysis of both commercial and personal credit facilitiesEffective risk management of a banking portfolio including prudent monitoring of overdrafts and credit facilitiesEnsure flow of business through assessing, packaging and submitting opportunities to the appropriate business unit according to bank standards.Develop and grow our already strong partnerships with our distribution channels; comprising of approximately 40,000 Investment and Insurance advisorsCollaborate and build partnerships with Bank Account Management, Bank Retail and Insurance WholesalersContribute to the growth and profitability of the territory by maintaining a regular Advisor call program to ensure effective management and expansion of each Advisor relationship. Support Advisors by working directly with centers of influence, professional advisors and end clientsProvide professional presentations to prospective clients as part of an integrated Deal TeamDevelop annual, quarterly and monthly business development plans focusing on a clear understanding of goals, run-rates, gaps to plan and key strategies and tactics to closeManagement of a pipeline and disciplined approach to focusing on critical activities.How will you create impact?If you have a strong track record providing bank lending solutions to affluent and High Net Worth individuals or have a broad banking background that includes commercial banking and you are a self-starter, we would like an opportunity to discuss with you our approach to developing and growing our Private Lending Specialist - Asian Markets in Toronto. QualificationsUniversity Degree or equivalent experience or equivalent industry educationCSC and or CFP would be beneficialPractical application of planning concepts5+ years of experience in Banking including retail and commercialCreative problem-solving and effective decision-makingConsultative with strong presentation and communication skillsAchievement oriented with strong networking skills"Win-win" oriented negotiator who builds deep relationships with a client and family and is able to deliver difficult messages when necessaryInfluence and work collaboratively with banking team in a demanding business environmentAbility to adapt to changes, technology and Team prioritiesThrives in a rapidly changing and growing business environmentDemonstrate initiative and a strong teammate#Toronto#LI-Remote#M-CA-IN-CM About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunity: Manulife Investment Management (MIM) Advisor Group, a division of Global Wealth and Asset Management, delivers financial and investment solutions and advice, including financial planning and insurance, to clients across the wealth spectrum.We are seeking a highly skilled and strategic individual to join our dynamic team as the Director of Sales and Business Planning. The successful candidate will be responsible for driving initiatives that contribute to the overall business strategy and growth objectives. The Director will play a key role in leveraging data to inform decision-making, optimize business processes, lead initiatives and enhance the overall performance of MIM Advisor Group. Responsibilities The Director will report directly to the Managing Director, Strategic Partnerships and Business Management, and work with leaders across our Canadian segment and Wealth businesses to drive results:Sales and Business Planning:Develop and implement a comprehensive sales and business planning strategy together with the Managing Director and Business Line Head aligned with the overall goals and objectives of the business that are focused on driving revenue, appropriate expense management and earnings driversCollaborate with executive leadership to define and refine business strategies, ensuring they are consistent with market trends, client needs, and regulatory requirementsWork closely with sales leaders to ensure development and enablement of sales plans and strategies that are aligned with business objectives and initiativesProject Leadership:Lead and/or enable cross-functional initiatives, providing clear direction, guidance, and support to ensure successful project delivery including but not limited to initiatives supporting internal and external partnerships, lead generation and triage, client loading for advisors, product, pricing, development of CRM and analytics toolsOversee the entire project life cycle from initiation to closure, ensuring adherence to timelines, budget, and quality standardsSales and Business Performance Analysis, Optimization and Growth:Assist in P&L planning and management in partnership with finance by supporting the monitoring and forecasting of sales and P&L performance as well as helping to identify key areas of opportunityDevelop business line level KPIs and scorecards flowing from core strategic priorities to drive growthDevelop performance Scorecard KPIs to ensure the sales teams are aligned with business line and organizational objectivesOversee the development of management reports and business analysis, including sales performance and managementEnable development of reports and analytical tools in partnership with finance, analytics and technology teams, that enable advisors and sales leaders to manage, retain and grow client relationships Partner with sales and business leaders as well as partners to drive alignment and enablement of goalsLead the analysis of financial, client and operational data to identify key business trends, risks, and opportunities including but not limited to overall business performance, internal and external partnerships, lead triage and management, client loading for advisors, product and pricingProvide regular reports and presentations to senior management on business performance and recommendations for improvementUtilize data-driven approaches to identify growth opportunities, mitigate risks, and enhance decision-making processesCollaboration to Drive Business Outcomes:Drive the successful prioritization and completion of the business’ priorities with key partners and stakeholders to drive overall results for the business and organization.Collaborate with cross-functional teams, including partners in other segments, finance, analytics, marketing, operations, product and technology, to ensure alignment and coordination of efforts to drive outcomes What are we looking for?Bachelor's degree in Finance, Business, or a related field; MBA or CFA preferredProven experience in sales and business planning and analysis, preferably within the wealth management sectorProven experience in strategic project management within the wealth management or financial services industryProven experience in CRM development for Sales organizations, playing with large volumes of data, analytical tools such as Power BIStrong understanding of investment products, financial markets, and regulatory requirementsExcellent analytical and problem-solving skills with the ability to think strategicallyEffective communication and presentation skillsDemonstrated leadership experience with the ability to lead cross-functional teamsProficiency in financial modeling and data analysis toolsKnowledge of regulatory and compliance requirements related to wealth management partnerships What motivates you?Obsessing about customers, listening, engaging and act for their benefit.Thinking big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone. Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunity!We create opportunities to learn and grow at every stage of your career!Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$103,050.00 CAD - $185,490.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Opportunity As an Account Manager representing a Shared Service Team; you will have a unique opportunity to learn, reconcile and improve balance sheet reconciliation across the Affinity, Group Benefits, IIC, GIP, and IGP Operations while building strong relationships with our business partners.Prime responsibilities will include a forward thinking approach to the daily balance sheet management, aligned with team goals meeting our audit and business partner commitments. Responsibilities:Balance Sheet management including, account reconciliations, determining best course of clearing outages and resolving outages in short turnaround time.Be a Change Agent by understanding the business process flows and the relationship to the balance sheet to contribute to the end-to-end process flow mapping and accounting model documentation.Bring forward new ideas and changes to improve the quality of the balance sheet clearing.Communicated areas of risk to Financial Integrity and Control (FIC) Leader within a 10-day timeframe.Meet deadline commitments with accuracy demonstrating knowledge, and risks within balance sheet reconciliation.Create business partner relationships to influence clearing of the balance sheet and operational improvements to prevent account outages.Support and meet team goals and objectives through active engagement participation and team functions.What motivates you?You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile midnset to influence and implement change to improve outcomes. You thrive in teams and enjoy getting things done together.You take ownership and build, and document solutions, focusing on what matters. You do what is right, work with integrity and speak up with confidence.You share your humanity, helping us build a diverse and inclusive work environment for everyone. What we are looking forStrong analytical skillsProven self-starter with the ability to work independently.Continuously challenges the status quo.Strong interpersonal skills and excellent communication skills both written and verbal.Proactive in implementing and owning the processes and controls.Excels in a team environment interacting with both business and finance colleagues globally.Prior experience in Affinity, Group Benefits, IIC or GIP with a financial mentality is an advantage.Prior experience with Lawson, Jets, Dart, & Trecs is an advantage.Graduate of Finance or Business course is preferred but not mandatory.Proven ability to thrive in a fast-paced, impactful, and collaborative team environment while managing multiple, constantly evolving priorities and ad-hoc requests.Comfortable with MS ExcelExperience in Mainframe, AWD, MS Access, SQL data server, and Power BI would be an advantage.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$49,575.00 CAD - $82,625.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionAre you looking for unlimited opportunities to develop and succeed? Do you believe in the importance of life and living benefit insurance for Canadian families, individuals, and business owners? Looking to join a team that is recognized for top tier performance, excellence, and industry-leading innovation?If you answered “yes” to the above questions, then joining Manulife’s Insurance Sales team may be the perfect fit for you!How will you create impact?Manulife is a leading provider of insurance solutions that helps people make decisions easier and lives better. Through a strong, well-diversified distribution platform which includes independent advisors, contracted agents, financial planners, brokers and distribution partners, we deliver market leading individual life insurance, living benefit and guaranteed investment products & solutions.Reporting to the Head of Distribution, Individual Insurance Sales, the External Insurance Wholesaler will be accountable for providing case consultation, sales, product and marketing support to select advisors and intermediaries in the territory in order to drive sales of individual life and living benefit insurance.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forPrevious industry sales experience.University Degree or equivalent industry education.Knowledge and expertise in personal and corporate taxation and financial planning.Attained or working on relevant professional designations (CLU, CFP, and CH.F.C.).Knowledge of regulatory issues impacting the sale of life insurance.Expert knowledge of Manulife individual insurance products (or ability & desire to learn).Strong knowledge of marketing concept and product applications.Strong knowledge of competitive positioning.Facilitation and presentation skills.Self-motivated and strong self-management skills.Strong influencing and negotiation skills.ResponsibilitiesProactively handle relationships with key advisors and intermediaries - including but not limited to providing product training, case consultation, joint field work, sales proposal design and point of sale assistance as required.Be a contact in providing assistance in the resolution of problem situations that may arise with the intermediaries and individuals within the region.Identify opportunities and activities to generate profitable business growth.Develop and execute regular business development plans and conduct dynamic sales meetings & seminars.Assist in developing and implementing strategies designed to provide “best of class” marketing support and new sales ideas and concepts to Advisors.Maintain agreed upon levels of face-to-face contact with the advisors in the region and record daily activities using the current contact management system.Represent and promote Manulife in the local financial community by developing strong business relationships with advisors and industry associations.Perform front line business risk management function through awareness, support and implementation of compliance and company policies with advisors, including supervision of sales related activities.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you.Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionWho we are:Manulife is a leading international financial services group serving over 33 million customers across the globe. Within our Canadian division, we’re hard at work to transform our organization into a digital, customer-centric market leader - evolving our customer interactions into innovative, immersive and highly functional digital experiences delivering high value. The barrier to the financial services industry can be complex but it doesn’t have to be; our mission is to simplify financial services through making decisions easier and lives better. The Experience Design team:As the Design Lead, Sponsor Experience, you’ll be a part of the larger Canadian Human-Centered Design team joined by talented individuals in Design, Research, Content and Strategy, but embedded into our Group Benefits, Sponsor business where you’ll be the Lead Designer, as well as People Lead of at least one Product Designer. We’re big on collaboration, open communication and getting things done right. We’re looking to build and grow alongside talented, ambitious people who are driven to create a positive impact on the lives of Canadians. Who you are: Self-directed and confident in your user experience design and product strategy know-how; you use and combine your knowledge of the market to formulate effective approaches. A big picture thinker; you know how to effectively balance product strategy with designing for the user’s best interests; you’re someone who knows when to challenge an ask and navigate to the root of the problem. Adaptive to change; you’re nimble and can easily shift focus working with different projects and teams in parallel. You’re comfortable with working in a large organization undergoing transformation with shifts in priority and people. Collaborative; you build trust with your team, customers and stakeholders by leading with empathy and curiosity. You treat everyone as equals, aiming for shared goals and outcomes. A strong communicator; you can effectively articulate and share your work with small to large groups of designers and non-designers alike. User-focused and analytical; you understand and appreciate the process of identifying users’ needs and can balance the pros and cons of different designs, backed by research and analytics. Experienced in user research techniques; you’ve created Information Architecture (IA) and flows, conducted user studies and interviews, moderated and unmoderated usability tests, and focus groups. Organized and intentional; you have experience leading UX planning, research and design for complex projects, ensuring alignment and owning UX and Product Design best practices. Project management skills are a plus! Have a growth mindset; you take initiative to seek coaching, training and to strengthen interpersonal skills; on the flip side, you’re excited to lead, learn and help others grow. The role:As the Design Lead, Sponsor Experience you will... Be a confident and empowering people leader who leans in with empathy, support, and a penchant for design mentorship. Shape the design craft, help us build the team and practice, and create the conditions for world-class work. Provide direction, feedback, coaching and oversight to designers while maintaining the necessary execution of UX artefacts and facilitating communication with product teams Be responsible for defining, articulating and executing the UX vision and strategy Ensure smooth end-to-end coordination between team members and external teams Be directly involved in execution of complex design work, including: Leading ideation, sketching, and prototyping activities Developing the information architecture, interaction design, task flows and navigation design Creating usability test plans and synthesizing research findings into actionable insights Coaching the team in how to deliver inspiring design by leading critiques Overseeing the output from team members to ensure consistently exceptional work Leading design review sessions with developers and project teams, getting consensus and approval on designs and documentation Lead, own and advocate for experiences that address what customers really need. Work with Product, Marketing, Business, and Technology teams to learn and understand business, functional and technical requirements. You’ll also be: Contributing to the evolution and management of mobile and web design systems Involved in defining and improving processes within the broader Human Centered Design team Determining UX success metrics & KPIs Scoping and planning the delivery of UX activities, from an annual roadmap to Agile epics & sprints Designing and facilitating workshops with senior-level internal clients You’ll need to have: Exceptional Figma skills! Experience fostering an inclusive climate of collaboration and innovation while getting the best out of diverse personalities A track record of big picture thinking and drive to improve processes and bring people along through a collaborative, documentative approach Solid professional experience working on complex web experiences (B2B, financial and transactional), with medium to large-sized teams, preferably in an enterprise environment or digital agency Experience collaborating with multiple disciplines including product, engineering, content, research, and more Passion for solving core product problems while owning all facets of UX (strategy, IA, interaction design and research) A balance of an analytical mindset, strong vision, and sound technical knowledge in designing for digital platforms High proficiency in human-centered design principles, user research, usability and accessibility Demonstrated aptitude for design leadership, via testimonials or performance reviews Well-versed in Agile project methodology To apply: We’d like to see a portfolio of recent case studies that show... Your depth of experience and knowledge applied in the real world on shipped digital experiences and/or products. Your experience leading and working with other designers, developers, and business teams. Your approach to problem definition, problem solving and the ways you balanced and/or negotiated business and technical needs. The ways you measured success. How you’ve contributed to an organization's design practice and/or team culture. We thank all applicants for your interest in this position. Please note that only those selected for an interview will be contacted. #LI-hybrid About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionManulife Investment Management (MIM) Advisor Group delivers financial and investment solutions and advice, including financial planning and insurance, to clients across the wealth spectrum.The Wealth and Retirement Advisor is senior member of a team of wealth advisors delivering wealth and retirement advice to Manulife clients. The Advisor will be an employee of Manulife, advising clients from Manulife’s Group Retirement, Group Benefits, Insurance, Bank and other channels.As a Wealth and Retirement Advisor, you will lead relationship management and financial planning for your clients, helping them create financial plans based on their wealth and retirement goals and set up solutions to help them achieve these goals.ResponsibilitiesRelationship Management and Advice:Identify your client’s life and financial goals and build long-term relationships Provide financial planning advice and solutions using our array of investment and portfolio solutions, including best-in-class proprietary and third-party solutionsAcquire and consolidate assets of clients and work with their families to provide adviceConnect clients with the right Manulife partners to help continuously meet their needsProactively communicate with clients and respond to developing needs, resolve issues or problems and follow up as appropriateFinancial Planning and Client Experience:Conduct Financial Planning or collaborate with Financial Planners to create customized plans for clients with a complete and comprehensive lens on the client’s overall financial pictureWork collaboratively with Manulife partners to provide added value to clientsPerform, together with the Client Support team, sales and service support activities to meet client needs and maintain overall service levelsFollow through on the risk and compliance processes and policies to ensure we safeguard our clients’ assets, maintain their privacy, act in their best interests, and ensure compliance with regulatory, legal, and ethical requirementsWhat are we looking for?University degree and/or 3-5 years industry experience, experience speaking directly with clients and conducting one on one client meetingsCanadian Securities Course (CSC) requiredCIRO license (formerly IIROC license) requiredLife License required (LLQP)Complete Conduct & Practices Handbook (CPH) within first 90 days of roleIQPF licensing preferred (for Quebec only)CFP preferredAbility to develop long lasting, trusted relationships with stakeholdersExcellent verbal and communication skillsNatural propensity towards teamwork and collaboration; proven coachabilityModerate travel within is requiredAdvisor positions available in each of the GTA, Ontario and Montreal regionsWhat motivates you?Obsessing about customers, listening, engaging and act for their benefit.Thinking big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career!Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAs a Transformation Lead, you will be providing ongoing representation of our Retirement Operations team while consulting on Product-led North American Value Streams. This is a key role within the Transformation Delivery team to drive transformation in alignment with our target operating model for Operations.The Transformation Lead is an integral contributor to the ongoing development and creation of innovative products as well as continued improvement of our existing offerings. In this role, you will advocate for Operations efficiencies and automation as well as influence product decisions to ensure outcomes align with our Operations transformation objectives. You will assist in the identification and mitigation of business risks and impacts and support the marketing, training and change management teams’ deliverables to ensure they meet business needs. In a rapidly changing environment, you’ll require the ability to manage competing priorities. You’ll also require strong communication and relationship building skills to build and maintain effective relationships with subject matter experts, stakeholders, Operations management, and value stream leads and members. You’ll be able to effectively collaborate and work alongside senior members of the organization to drive desired outcomes. Transformation LeadAre you inquisitive? Do you enjoy building strong relationships and love to learn?Do you enjoy being challenged and working on different initiatives simultaneously?Do you possess a strong knowledge of Manulife/John Hancock Retirement Operations?Working Arrangement HybridThis role may be for you….As a Transformation Lead, you will be providing ongoing representation of our Retirement Operations team while consulting on Product-led North American Value Streams. This is a key role within the Transformation Delivery team to drive transformation in alignment with our target operating model for Operations.The Transformation Lead is an integral contributor to the ongoing development and creation of innovative products as well as continued improvement of our existing offerings. In this role, you will advocate for Operations efficiencies and automation as well as influence product decisions to ensure outcomes align with our Operations transformation objectives. You will assist in the identification and mitigation of business risks and impacts and support the marketing, training and change management teams’ deliverables to ensure they meet business needs. In a rapidly changing environment, you’ll require the ability to manage competing priorities. You’ll also require strong communication and relationship building skills to build and maintain effective relationships with subject matter experts, stakeholders, Operations management, and value stream leads and members. You’ll be able to effectively collaborate and work alongside senior members of the organization to drive desired outcomes. What motivates you?You obsess about customers, listen, act and engage for their benefit (both internal and external customers)You think big, with curiosity and openness to new ways of doing thingsYou enjoy getting it done together and thrive in teamsYou take ownership, enable business outcomes and focus on what mattersYou do what is right, can advocate for Operations and support a case for changeYou share your humanity, and are a key part of building our diverse and inclusive work environmentWe are looking for someone with:5+ years’ experience working in the North American financial industry Experience and strong knowledge of Canadian (preferred) or US Retirement OperationsExperience with Manulife recordkeeping systems is an assetExperience working with internal stakeholders Knowledge of/exposure to agile project management is advantageousExperience in managing timelines and stakeholders effectivelyConfidence who is a self-starter and results focusedSuperior analytical and organizational skillsThe ability to collaborate with others, solve problems creatively and demonstrate high integrity while making appropriate judgment callsExcellent speaking and writing skills to convey key messages in a succinct manner The ability to maneuver complex information and distil into key meaningful insights and high impact slides to tell a story (strong PowerPoint skills is an asset) Capabilities to negotiate, influence and persuade without authoritySuperior relationship building skillsThe ability to multitask in a fast-paced environmentHigh motivation, possessing an eagerness to learnA natural curiosity and drive to understand and learn in areas they’re unfamiliar with.On the job you will:Contribute as the Transformation Lead on Canadian Retirement Value streams to support Operations in the development of product enhancements Act as representative for all areas of Operations (Contact Centre, Member processing, Sponsor processing, Payroll services and Sponsor services)With support from Operations Subject Matter Experts, actively interact and provide insights to value streams and team membersSupport data-driven decisions by providing input on the right insights from the businessWork in and across cross-functional teams, to improve and execute business processes that serve the needs of all Operations stakeholdersBuild relationships across the organizationBe creative and diligent in providing input and addressing various problemsConsult on multiple initiatives affecting different areas of the businessManage multiple requests and meet challenging deadlinesWhat we bringA bold ambition and set of goals to drive transformation in our industryA mission for “Decisions made easier. Lives made better.”A leadership team dedicated to your growth and successOur best every day.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityThe ideal candidate will possess a strong background in driving critical initiatives and optimizing portfolio performance, with a focus on data management. This individual will own the aligning our organization's business objectives, fostering collaboration, and implementing standard processes to ensure the continued success and growth of our data office.If you are a dedicated leader with a passion for driving innovation and delivering value, we encourage you to apply for this exciting opportunity.ResponsibilitiesDevelop and implement program management strategies, standards, and processesMonitor and report on program progress, risks, and issues to senior management and other partners.Continuously assess and improve program management processes and practices.Develop and manage relationships with key team members, both internal and external, to ensure programs meet their needs and expectations.Manage intakes and project estimations, as well as the budget, resource forecast, and actuals for the Group Functions Data Office.Assist the business in scoping and planning upcoming initiatives and roadmap items.Provide leadership, guidance, and support to team members, fostering a positive and collaborative work environment.Lead a team of project managers and analysts (5-10).What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for10+ years professional experience in project/program management with a bachelor's or master's degree in a relevant field such as data management, computer science, or business administration. Certifications in project management (such as PMP or PMI-ACP) is beneficial.Experience in leading enterprise level data management projects and implement multiple initiatives.A strategic demeanor and able to align data portfolio management with overall business objectives, driving initiatives to optimize portfolio performance.A consistent track record of leading and developing successful teams.Collaboration and able to communicate effectively to work effectiently with team members across the organization, including business leaders, IT teams, and other data management functions.Strong analytical and problem-solving skills to find opportunities for improvement within the data portfolio and drive data-driven decision-making.Experience in fostering a culture of innovation and continuous improvement within the data office, as well as driving change management initiatives.Good judgment and the ability to handle high pressure situations.Ability (and preference) to work in an Agile environment.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$107,730.00 CAD - $200,070.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionAs a Mortgage Specialist, you will be responsible for selling Manulife Bank financial solutions directly to clients and in collaboration with mortgage brokers.You are a consultative and engaging ambassador for our Bank products who knows how to get things done while maintaining and fostering meaningful relationships.You add value by bringing your banking knowledge into the regional marketplace and helping others understand that managing money doesn’t need to be complicated.Your exceptional ability to build relationships and provide an excellent customer experience will be instrumental in your success as a Mortgage Specialist.ResponsibilitiesEnsure seamless receipt and packaging of all required mortgage documents from clients or brokers to ensure timely, efficient, accurate flow of business to the appropriate servicing unit for approval.Work with existing Manulife Bank clients to transfer their Manulife Bank mortgage to a new property or increase their borrowing limit.Partner with other banking representatives to build broker interests in Manulife Bank products and solutions.Act as a conduit for feedback from the field by identifying ideas for improving existing products and services and new product opportunities.How will you create impact?Our Internal Broker Mortgage Specialists are a part of our Bank Sales Enablement Team reporting to Mandy Kwasnica, Regional Vice President, Internal Mortgage Specialists. We work to support our existing clients originated from our Broker Channel applying for an increase in mortgage funds. What motivates you?You obsess about customers, listen, engage, and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forSolid underwriting experience with residential mortgages (3-5 years).5 or more years of financial services experience is preferred or in a sales/service capacity.Proven consultative sales capability - including establishing a relationship with the client, conducting needs analysis and presenting solutions with strong closing and servicing skills.Aptitude for learning and utilizing technology for business purposes.Exceptional oral and written communication skills to translate complex technical issues and business definitions into concepts and procedures readily understood and accessible to a general audience.Analytical and decision-making skills.Effective change management and organizational skills to manage fluctuating workloads.Excellent customer and relationship management skills.Highly developed influencing and negotiation skills.This is a remote position and can be located in any location in Canada.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAs the Internal Wholesaler, you will be responsible for promoting a full range of Wealth Management solutions to Advisors and industry-leading access to Portfolio Managers and Strategists, providing proactive sales and business building ideas. With a solid understanding of the Advisors’ business, you will be at the forefront of aligning their needs with our innovative technology, product and service solutions. Working with an External Wholesaler and Territory Coordinator, you will be accountable for sales growth and relationship management within a defined region. Your exceptional knowledge of Segregated Funds & Annuities will be beneficial as you grow your career at Manulife. Who we are looking for: Demonstrated ability to persuade and negotiate through consultation and active listening skillsEffective presentation skills and delivery to engage with different audiencesAbility to prioritize and time management skills to schedule time to work on the business, as well as in the businessProven sales acumen, business development and prospecting proficiencyExecution of a repeatable and measurable sales processAptitude for technological advancements as a way to improve efficiencies and effectivenessKnowledgeable on the current industry landscape and competitors with an ability to be innovative in sales strategies, marketing concepts and product applicationsWillingness to become an expert in Wealth Management solutions and strategies through leadership and a strong sense of self awarenessOur successful Internal Wholesalers have a strong desire to succeed and they are: Positive and energeticStandout colleagueResilientAmbitiousSelf-motivatedAdaptable to changeResults orientedCoachableWhere can this role take you?Sales opportunities at Manulife cover a wide range of geographies, demographics and products. This opportunity offers a long term professional career path with a focus on business development within an established and defined training program into becoming an External Wholesaler. Roles in our Banking, Insurance, Marketing, Product Management and Asset Management areas are also open to you. Along with monthly sales incentives and annual bonuses, and our robust onboarding process, we offer continuing educational support with a comprehensive benefits program.Qualifications:College or University degree in a related field is preferredPrior sales experience in the financial services industry, ideally with familiarity in advisor practice managementKnowledge of Wealth Management products (Annuities & Segregated Funds) and an understanding of global financial marketsSuccessful completion of industry related courses such as CSC, IFIC, CFP (or working towards completion of industry related courses) is preferredBilingual (English and French both spoken and written) preferreWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.We are renowned for putting the best people in front of Canada’s best advisors, every day. Join our growing team of Internal Wholesalers. #M-CA-IN-AIAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionSenior Analyst, Canadian Real Estate Finance GroupWorking ArrangementHybrid - Office location could be Toronto, Ottawa & HalifaxPosition Overview Manulife is looking for a dynamic and collaborative individual to support the growth of our commercial lending business. The Senior Analyst, Commercial Real Estate Finance Group is responsible for assessing, evaluating, and analyzing investment proposals to prepare recommendations on a wide variety of commercial mortgage transactions in the National Capital Region and Atlantic Canada. Position ResponsibilitiesAssist the Regional Directors to analyze and provide written recommendations on investment proposals requiring approval in accordance with Manulife’s Lending Guidelines and general investment criteria.Transactions to include conventional mortgages across multiple asset classes, along with CMHC insured mortgages, and syndicated transaction (participation) structures.Assist in the collection and review of necessary due diligence items and the presentation of investment proposals within required timelines.Collaborate with the Regional Directors to ensure service quality and timely funding is achieved to client expectations.Assist the Regional Directors in achieving all business objectives including new business volume and profitability targets.Maintain a high level of knowledge of the industry, competition, and market trends.Assist the Regional Directors in the maintenance of the Mortgage Loan pipeline to facilitate accurate reporting on deal flow.Assist in Portfolio Monitoring including site inspections, annual loan reviews, and the evaluation of any potential problem loans while collaborating with internal stakeholders.Interact with commercial real estate brokers, institutional and high net worth borrowers, attorneys, and third-party vendors (appraisers and specialists) to gather underwriting information, compile due diligence package, and finalize contracts.Assist with the delivery of accurate and substantive reporting to VP & Senior Managing Director of the Canadian Real Estate Finance Group.QualificationsBachelor’s Degree with concentration in business, finance, accounting or real estate is required3-5years in commercial mortgage lending / underwriting /commercial real estateIn depth understanding of commercial real estate and mortgagesAbility to pro-actively work with a range of collaborators to achieve objectives and deadlines in a fast-paced environment. Ability to work as a great teammate and to develop strong working relationships across various groups and locationsExcellent influencing and communication skills. Sound analytical and problem-solving skills. Effective customer service and interpersonal skills. Strong organizational, time management and priority setting skills to meet tight deadlinesStrong analytical skills (both quantitative and qualitative). Strong risk assessment skills. Ability to compile, monitor, examine, and audit various financial, performance, and/or data reports for accuracy, integrity, and conformance to performance benchmarksAbility to draw conclusions and prepare written findings and presentations. Ability to evaluate and determine property valuations under a variety of scenariosStrong knowledge of MS Office, with advanced proficiency in Excel and PowerPointWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Toronto, 200 Bloor Street EastSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe Canada Segment Financial Reporting Shared Service Centre (FSSC) is a dynamic team of high-energy Finance professionals who act as trusted advisors to the Canadian Segment business divisions and the Finance leadership team.Reporting to the AVP, FSSC, the Director, Financial Reporting is responsible for leading and inspiring a team in producing quality financial packages for the Group Insurance and Canadian Annuities businesses. The Director will be responsible for managing the team through the monthly and quarterly reporting of financial results and analysis and provide insight into the key drivers through written commentary. To be successful, the Director must build strong relationships with all levels and fields throughout the global company including the Group Insurance and Canadian Annuities finance teams. The Director will also be responsible for Canadian segment accounting/reporting processes, including balance sheet account attestations.If you have a commitment to understanding the “why” and a curious nature; if you have an innovative spirit; if you take pride in high quality work, and love leading high energy professionals - then this may be the role for you!Responsibilities:As a key finance partner for the CFO of Group Insurance and the CFO of Individual Insurance, you will be responsible to optimize resources to fulfill the company vision and deliver quarterly and annual financial reports in accordance with the close schedule. Ensure adequate planning for the successful delivery of quality data and oversee adjustments as required. Provide valuable financial analysis and clear, concise commentary on results for a wider audience.Establish effective relationships by building trust and credibility with Finance management across the Canadian Segment particularly the Business Unit CFOs and their teams.Ability to communicate in a simplified and concise manner.Maintain the high standards and spirit of the FSSC Service Level Agreement in interactions with Business Unit and Finance clients and in the leadership of the team.Demonstrate advanced knowledge regarding technical aspects of work. Able to review data for reasonability and identify root causes and drivers of the results.Maintain a strong control environment and ensure that SOX controls continue to effectively mitigate risks.Use appropriate judgment in dealing with issues and requests, demonstrating the ability to effectively prioritize work, balance resource requirements and determine solutions.This role requires strong technical understanding of valuation complexities and familiarity with IFRS 17.Working with various business partners, champion the development and implementation of the CAO transformation goals.Build effective business partnerships with leaders and staff of other teams and SSC’s, including the Expense COE, ASSC, Tax and Group Controllers.Develop standard methodologies in policies, processes, and controls. Demonstrate commitment towards continuously updating knowledge and skills.Play a key role as part of the FSSC leadership team in the achievement of FSSC and segment-wide projects, the goals of operational improvement and standard methodologies in financial reporting.Leadership and Team DevelopmentProvide strong, proactive leadership and coaching to a team of financial professionals. Identify strengths and needs of team members and allocate work to ensure accurate and timely completion of assignments within established quality standards.Foster an environment where employees share insights and generate ideas, to become more innovative and add new value for the customer in everything we do.Build talent capability and engage employees through focused career discussions and providing ongoing feedback and active consistent coaching to improve performance.Maintain an environment that motivates and recognizes individuals by communicating and celebrating small wins and large accomplishments when our values are demonstrated.Make decisions regarding employment, compensation, performance appraisals, training and development.What motivates you?You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile mindset to influence and implement change to improve outcomes. You thrive in teams and enjoy getting things done together.You take ownership and build, and document solutions, focusing on what matters. You do what is right, work with integrity and speak up with confidence.You share your humanity, helping us build a diverse and inclusive work environment for everyone. What we are looking forAccounting designation (CPA) with 8+ years of relevant experience in progressive accounting roles (Life Insurance experience a definite asset)University degree or equivalent experience in business, financeStrong interpersonal skills with the ability to collaborate, negotiate, and influence effectivelySelf-starter; work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skillsActively motivates and contributes to building team member capabilities by adjusting their leadership style to each individual/situationResults-oriented, able to lead expectations, work under tight timelines and handle challenging prioritiesExcellent customer focus and commitment to qualityDemonstrated leadership skills to inspire, engage and provide clear direction to staff while coaching and motivating to achieve objectivesStrong business acumen with ability to communicate complex financial concepts and results in a clear, concise, easy to understand manner (verbal & written).Ability to challenge the status quo and deliver new/innovative improvements to the financial processes.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$98,400.00 CAD - $177,120.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.