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ADM 1 - Chief Financial Officer
BC Public Service, Burnaby, BC
Posting Title ADM 1 - Chief Financial Officer Position Classification Assistant Deputy Minister 1 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $167,400.00 to 213,700.07 annually Close Date Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:At the Liquor Distribution Branch (LDB) our vision of 'Service. Relationships. Results.' is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations - from supply chain logistics to high-tech solutions, and everything in between. The LDB has been named one of BC's Top Employers 14 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.Finance is separated into five work groups (Finance Corporate, Finance Wholesale, Regulatory and Compliance, Finance Retail, and Shared Services) and provides financial services to all LDB departments. The Finance division provides financial reporting, advisory services, budgeting, capital asset reporting, and financial transactional processing (banking, accounts payable, accounts receivable). Finance is responsible for the LDB's enterprise risk management program and oversees regulatory compliance for BC liquor manufacturers/warehouses.About this role:The commercial nature of LDB operations is unique to government organization and follows the spirit of the Financial Administration Act and government financial policies and procedures. Treasury Board Directive 4/96, which applies solely to LDB, provides the Chief Financial Officer with authority to establish accounting policies for capitalization, depreciation and accruals, develop a unique chart of accounts, maintain an independent general ledger system, operate independent bank accounts, payroll system, customs brokerage and excise clearance, manage an independent insurance program, property management program and leasing programs and enter into agreements with the private sector.The Chief Financial Officer, acting with significant independence, is accountable for developing and implementing financial policies and procedures for the Liquor Distribution Branch (LDB) in accordance with Treasury Board Directive 4/96 and relevant federal and provincial legislation. The position has responsibility for financial control, accounting and reporting, financial systems, retail revenue accounting, payroll, asset control expenditures and a variety of central administrative services. The incumbent manages the development of capital, revenue and expense budgets, prepares the annual financial plan and oversees in-house customs brokerage.This position is responsible for the achievement of appropriate corporate strategic plan objectives, department business plan objectives, and the efficient and effective utilization of resources.This position is held accountable for the annual financial plan to achieve the net income target; is responsible for developing and presenting to Treasury Board capital, revenue and expense budgets and operating plans; is responsible for the preparation and submission of LDB financial statements showing assets, liabilities and operating results; is accountable for ensuring that the Branch Books of Account and financial statements are prepared in accordance with generally accepted accounting principles as well as the requirements and standards established by the Auditor General. This position also oversees the Branch Insurance Program to ensure best and most appropriate coverage according to various areas of identified risk within the Branch.A criminal record check is required.Successful candidates must be able to travel overnight within the Province of British Columbia.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Must be a member in good standing with a professional Canadian accounting designation (CPA). A university degree in economics, public administration, business administration, or related discipline. A minimum of 10 years demonstrated progressive related experience in financial management, including a minimum of five years' experience at a senior level and extensive experience in strategic planning, performance management, change leadership and budget development. Preference may be given to candidates with this experience in a public sector environment and/or in a large organization. A large organization is defined as over $100 million in revenue. A minimum 10 years of experience leading and coaching a diverse workgroup of senior financial managers and professionals. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Vicky Hanlon, R/Senior Manager, Talent, Human Resources at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Posting Closing Date: Applications will continue to be accepted until a closing date is determined. The closing date will be published with 5 days' notice.Job Category Executive, Finance, Leadership and Management
ADM 1 - Chief Financial Officer
BC Liquor Distribution Branch, Burnaby, BC
About the BCLDB: At the Liquor Distribution Branch (LDB) our vision of 'Service. Relationships. Results.' is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province. The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores. We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations - from supply chain logistics to high-tech solutions, and everything in between. The LDB has been named one of BC's Top Employers 14 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation. Finance is separated into five work groups (Finance Corporate, Finance Wholesale, Regulatory and Compliance, Finance Retail, and Shared Services) and provides financial services to all LDB departments. The Finance division provides financial reporting, advisory services, budgeting, capital asset reporting, and financial transactional processing (banking, accounts payable, accounts receivable). Finance is responsible for the LDB's enterprise risk management program and oversees regulatory compliance for BC liquor manufacturers/warehouses. About this role: The commercial nature of LDB operations is unique to government organization and follows the spirit of the Financial Administration Act and government financial policies and procedures. Treasury Board Directive 4/96, which applies solely to LDB, provides the Chief Financial Officer with authority to establish accounting policies for capitalization, depreciation and accruals, develop a unique chart of accounts, maintain an independent general ledger system, operate independent bank accounts, payroll system, customs brokerage and excise clearance, manage an independent insurance program, property management program and leasing programs and enter into agreements with the private sector. The Chief Financial Officer, acting with significant independence, is accountable for developing and implementing financial policies and procedures for the Liquor Distribution Branch (LDB) in accordance with Treasury Board Directive 4/96 and relevant federal and provincial legislation. The position has responsibility for financial control, accounting and reporting, financial systems, retail revenue accounting, payroll, asset control expenditures and a variety of central administrative services. The incumbent manages the development of capital, revenue and expense budgets, prepares the annual financial plan and oversees in-house customs brokerage. This position is responsible for the achievement of appropriate corporate strategic plan objectives, department business plan objectives, and the efficient and effective utilization of resources. This position is held accountable for the annual financial plan to achieve the net income target; is responsible for developing and presenting to Treasury Board capital, revenue and expense budgets and operating plans; is responsible for the preparation and submission of LDB financial statements showing assets, liabilities and operating results; is accountable for ensuring that the Branch Books of Account and financial statements are prepared in accordance with generally accepted accounting principles as well as the requirements and standards established by the Auditor General. This position also oversees the Branch Insurance Program to ensure best and most appropriate coverage according to various areas of identified risk within the Branch. A criminal record check is required. Successful candidates must be able to travel overnight within the Province of British Columbia. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Must be a member in good standing with a professional Canadian accounting designation (CPA). A university degree in economics, public administration, business administration, or related discipline. A minimum of 10 years demonstrated progressive related experience in financial management, including a minimum of five years' experience at a senior level and extensive experience in strategic planning, performance management, change leadership and budget development. Preference may be given to candidates with this experience in a public sector environment and/or in a large organization. A large organization is defined as over $100 million in revenue. A minimum 10 years of experience leading and coaching a diverse workgroup of senior financial managers and professionals. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Vicky Hanlon, R/Senior Manager, Talent, Human Resources at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers . Posting Closing Date: Applications will continue to be accepted until a closing date is determined. The closing date will be published with 5 days' notice.Job Category Executive, Finance, Leadership and Management Additional Information ChiefFinancialOfficer
ADMN O 24R - Policy and Negotiations Advisor
BC Public Service, Fort Nelson, BC
Posting Title ADMN O 24R - Policy and Negotiations Advisor Position Classification Administrative Officer R24 Union GEU Work Options Hybrid Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $73,855.42 - $84,134.34 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Indigenous Relations & Recon Ministry Branch / Division Negotiations and Regional Operations Division/Integrated Negotiations Branch Job Summary Bring your strategic orientation and exceptional negotiation skills to this important roleThe Ministry of Indigenous Relations and Reconciliation (MIRR) provides a leadership role to the Province of British Columbia in its reconciliation efforts with First Nations and Indigenous peoples. A key component of reconciliation involves working collaboratively and respectfully with First Nations and building and maintaining partnerships with all levels of Government, industry, and stakeholders. These partnerships create opportunities to collaborate on reconciliation goals of First Nations, indigenous peoples, and the province. Reconciliation is advanced through direct engagements with First Nations and Indigenous peoples that address issues such as revenue sharing, shared decision making and economic and social development. These engagements include bilateral negotiated agreements between First Nations and the Province and tri-lateral agreements with the federal government. Reconciliation efforts are intended to support the development of sustainable, healthy, and resilient indigenous communities. The Negotiations and Regional Operations Division (NROD) plays a fundamental role in supporting government's reconciliation mandate and is responsible for leading provincial engagements with First Nations. The Integrated Negotiations Branch (INB) supports NROD activities by ensuring coordination and integration of negotiation approaches within MIRR and across the natural resource and social sectors. Working with partners both within and outside of the ministry, the Branch develops mandates, policies and strategies to represent the province's interests with respect to natural resources within treaty and other negotiated agreements. The Cross-Agency and Division Initiatives team provides leadership and advice in relation to strategic divisional and cross-government initiatives advancing collaboration, reconciliation, and shared prosperity with Indigenous partners. The team supports a range of division and corporate strategic initiatives.The Policy and Negotiations Advisor undertakes advanced research and analysis and leads projects to support decision-making and policy development on issues related to the achievement of reconciliation with Indigenous people. The Policy and Negotiations Advisor position works independently to manage assigned projects and represent the Ministry in cross-agency initiatives. The role may also develop strategic responses and recommendations for senior staff and executives to issues concerning Indigenous interests that come up during negotiations. The role involves engagement with negotiation teams, line ministries, local governments, the federal government, and third parties from sectors such as forestry, fisheries, mining, wildlife, and environmental management. Job Requirements:EDUCATION & EXPERIENCE Bachelor's in Indigenous studies, natural resource management, law, business administration, public administration, or equivalent education and two years of *cumulative related experience; OR An equivalent combination of related education and experience may be considered. *Related experience must include the following: Experience conducting research and analysis related to land use, resource management, social or economic development issues. Experience applying reconciliation principles in the workplace, such as: working with indigenous people within Canada, policy interpretation, policy application, or policy development. Experience conducting interdisciplinary/multi-contextual collaboration and research with multiple parties. Preference may be given to applicants with experience in: Applicants who self-identify as Indigenous. Experience managing projects and/or project components. Experience working collaboratively with Indigenous organizations and/or communities. For questions regarding this position, please contact [email protected] .About this Position:An eligibility list may be established for future permanent and/or temporary opportunities.Flexible work options are available; this position may be able to work from home 2 or more days a week subject to an approved telework agreement.This position can be based in any Ministry of Indigenous Relations and Reconciliation office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Client Service Manager - Sarnia
Paladin Security, Sarnia, ON
OverviewPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsThis leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin contracts in Sarnia, Ontario. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies. Why Choose Paladin • Extensive Paid Industry Training • Benefits & Other Perks • Flexible Work Schedule • Opportunities for Growth & Advancement Job Description•Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group•Develops implements, maintains and evaluates the security programs for Paladin's contracts•Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met•Takes ownership of staff and client issues and supports the timely response to both groups•Develops and maintains excellent relationships with the clients in the portfolio•Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations•Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio•Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met•Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to dateQualifications•3-5 years of industry experience in a leadership position is considered an important asset•Class G Driver's License is required•Experience with Paladin Mobile Division is an asset•Excellent interpersonal and communication skills•High level of professionalism•Ability to write comprehensive reports and maintain proper records•Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy•Must have strong leadership, social interaction and organizational skills•Proficiency in Microsoft Office software•Ability to write and present proposals to large organizationsAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Director of Operations This is a Full-Time position Monday to Friday 9AM - 5PM. Number of Openings for this position: 1
Human Resources Assistant
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Human Resources Assistant Posting Number 02159SA Location Hybrid / New Westminster Campus Grade or Pay Level A - Pay Band 3 Salary Range (Minimum: $51,514 , Control Point: $68,685, Maximum: $72,119) Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstanc Position Type Administration - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Administration Start Date 04/22/2024 End Date 09/20/2024 Day of the Week Mondays to Fridays Shift 8:30 - 4:30 Work Arrangements This temporary full-time position is available April 22, 2024 to September 20, 2024.Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday.The position is based in the New Westminster campus with an option for a part-time work from home arrangement. Occasional travel will be required between Douglas College locations. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Human Resources Assistant provides timely, accurate and consistent service and administrative support in the areas of HR services, operations, recruitment, employee relations, employee development, strategic initiatives and labour relations to management, supervisors and employees of the College. This position requires sound judgment and adherence to confidentiality in the application of policies and procedures.ResponsibilitiesUnder the supervision of the HR Manager, Operations and Recruitment, the Human Resources Assistant is accountable for the following:• Supports, implements, and maintains a range of administrative activities specific to the department including confidential correspondence, payroll documentation, recruitment processes such as tracking and following up on work permit renewals and credentials and assistance in employment and educational verifications, employment verifications and employee records management;• Establishes, organizes and maintains all electronic employee records, including confidential/restricted files, ensuring compliance with Freedom of Information and Protection of Privacy legislation and archives and retrieves physical files from storage on and off site.•Dispatches On-Call Auxiliaries and manages the On-Call Database, ensuring adherence to the BCGEU Collective Agreement;•Organizes and carries out assignments with a high degree of judgment, confidentiality and accuracy;•Participates as a team member on a variety of Human Resources projects, functions and events.•Compiles, documents, enters and updates employee appointments, personal information, employee status and activity, job information, benefits information, and employee credentials in Banner HRIS while carrying out assignments with a high degree of judgment, confidentiality and accuracy.•Reviews, confirms and ensures the integrity and accuracy of information entered into the Banner HRIS using audit reports. Assists with processing and testing related to Banner HRIS and other system upgrades.•Liaises with payroll staff, administrative officers, supervisors and other departments to obtain information, clarifies details and makes changes to employment records.•Manages and administers the online Employee Records system for onboarding and offboarding employees (troubleshoots, implements upgrades, explores new functionalities, etc.) and provides direction and assistance to new employees and other systems users at the College.•Administers the full new employee onboarding process, from utilization of online onboarding to new employee jumpstart sessions, new employee welcome event and other onboarding components.•Responds to a variety of requests by telephone, e-mail, and in-person from management, faculty, staff, students and the general public regarding human resources and other matters as they arise.•Assists with special projects related to Human Resources matters such as the Retirement Dinner, Employee Recognition, Training and Development, New Employee Welcome Event, New Employee JumpStart Sessions, recruitment fairs, etc.•Answers queries regarding DCFA and BCGEU Collective agreements, policies, procedures and employment guidelines.•Identifies and refers complicated matters on issues requiring further interpretation to the Human Resources Managers, Associate Director and the Associate Vice President.•Manages and administers the employee contract workflow using DocuSign, and acts as DocuSign process trainer and liaison for the College.• Manages and updates department pages in the College intranet (SharePoint) and department external website (DruPal)•Administers HR Operations and Recruitment-related surveys and questionnaires and prepares reports for analysis and further action.•Manages the online testing systems and administers appropriate testing to identify qualified candidates.•Identifies, recommends, develops, and participates in the implementation of strategies to improve efficiency and effectiveness of processes related to recruitment and employee services.•In the absence of the HR Associate, Employee Health and Benefits, administers employee enrollment into College benefit plans, and assist employees with completion of various enrollment application forms and assists with the administration of disability, return to work and rehabilitation issues.•Provides back-up to the other Human Resources Associates as required.•Performs other related duties as required. To Be Successful in this Role You Will Need •Completion of a two year directly related program (such as: Human Resources Management) with a minimum of two years of experience in a unionized Human Resources environment including experience working with collective agreements and confidential issues. •3 years of relevant work experience related to human resources management, event management, and learning services •Event coordination experience (i.e. training, recognition events, conferences, etc.) •Experience with the design and creation of communication/marketing materials in multiple media formats •Demonstrated proficiency with Microsoft Word, Excel, SharePoint and Banner HRIS (or other complex, integrated Human Resources Information System including spreadsheets and databases). •Proven ability to meet changing priorities, to multi-task, deal with frequent interruptions, to meet Human Resources and Payroll deadlines and to make responsible decisions by exercising good judgment resulting in work that is of a high quality. •Strong interpersonal skills and demonstrated ability to deal effectively with all employee groups on a diverse range of matters; ability to effectively organize and carry out a variety of job assignments with a high degree of confidentiality. •Demonstrated commitment to and proficiency in client service excellence. •Demonstrated ability to work with considerable independence, discretion, and initiative combined with the ability to work in a collaborative manner in a team environment, including exercising initiative in offering assistance to colleagues. •Also demonstrated ability to deal effectively with conflict in a professional manner. •Strong ability to organize tasks to meet deadlines and ensure prompt responses regarding queries and issues to employees, supervisors and management. •Good mathematical and analytical skills with strong attention to detail. •Excellent command of the English language, both written and oral. Link to the: Douglas College Core Competencies Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/03/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by date. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12069
Sales Support Software Trainer - Automotive Dealership
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Sales Support Software Trainer - Automotive Dealership
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Research Associate III, Ontology, Metadata and Vocabulary Specialist #2024-0200
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Forbes includes U of G Among Canada’s Best Employers Grant & Trust Professional Research Assistant III, Ontology, Metadata, and Vocabulary Specialist The Linked Infrastructure for Networked Cultural Scholarship (LINCS) Project, College of Arts Temporary full-time from May 1, 2024 to November 1, 2024 Hiring #: 2024-0200 Please read the Application Instructions before applying The Linked Infrastructure for Networked Cultural Scholarship (LINCS) project (https://lincsproject.ca) requires an ambitious and collaborative-minded colleague to join our project to make the Web more meaningful for researchers of culture, history, and literature. LINCS works with humanities and social science researchers across Canada to convert and link cultural datasets to create Linked Open Data for the Semantic Web, foregrounding difference, diversity, and the perspectives of the humanities from a wide range of disciplines. It is also makes available tools and interfaces for the creation and use of Linked Open Data. We are looking for a dynamic and creative individual to contribute to this national cyberinfrastructure project. The right candidate will be familiar with linked data standards, will be detail-oriented, will have excellent communication skills, and will be keen to make a difference in how cultural knowledge circulates online. This position offers an exciting opportunity to work with a critical infrastructure project aiming for high impact within and beyond the academy. Reporting to the LINCS technical manager, the Ontology and Metadata Specialist will build on existing patterns and policies to guide ontology work for the LINCS instructure.. This job is a full-time or part-time research scientist position for six (6), with the possibility of extension if funds permit. The position is flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. Job description/responsibilities: The LINCS Ontology and Metadata Specialist has responsibilities for managing the LINCS ontologies, aiding LINCS developers who are using these ontologies in their software development, and guiding researchers in data modelling and conversion. The Ontology and Metadata Specialist will: Support researchers creating linked data Work with LINCS researchers to model data in CIDOC CRM, consult on vocabulary requirements, document decisions in application profiles, converting data using X3ML Through the application of new and existing LINCS ontologies and vocabularies, facilitate interoperability between datasets Provide training related to linked data, including creating training materials for and teaching workshops, as time and inclination permit Manage LINCS ontologies, vocabularies, and metadata Coordinate the maintenance, application, and expansion as needed of LINCS’s ontologies and vocabularies Oversee documentation related to ontologies and vocabularies Support LINCS developers and infrastructure Oversee LINCS-hosted vocabularies, including monitoring, reviewing, and refining existing and new LINCS vocabularies across datasets, and collaborating with developers on exposing and leveraging vocabularies used in LINCS Implement validation and testing protocols and scripts for all aspects of ontology development and deployment With the support of the Project Manager and Technical Manager, consult with the LINCS developers doing data conversion to clarify ontology, vocabulary, and metadata requirements, and to ensure consistent use across those processes Contribute to the sustainability of LINCS Disseminate information about LINCS ontology work within Canada and internationally, as time and inclination permit Contribute to long-term strategic development and planning Qualifications and experience Required experience: Master’s degree in a relevant field, or 3 years of industrial experience using ontologies and other semantic technologies after an undergraduate degree in a relevant field Desired experience: Background in a humanities domain or experience working with humanities researchers Experience with Linked Open Data technologies and standards Experience with collaborative research, infrastructure, or software development projects involving multiple stakeholders and external partners Subject-specific knowledge: Familiarity with Linked Open Data conceptual and technical requirements Familiarity with ontologies, in particular CIDOC CRM, Web Annotation, and SKOS Familiarity with RDF serialization formats, in particular RDF/XML and TTL Awareness of current issues and trends in electronic resource management, metadata management, and cataloguing, and related technologies General skills: Excellent oral, visual, and written communications skills Detail-oriented with an ability to function and process information with high levels of accuracy Comfort with researching and learning new technologies Other Details: This position is expected to be 6 months full-time, or an equivalent number of hours on part-time schedule. The schedule can be flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. This position is based at the University of Guelph, but if candidates are not local, we are able to accommodate working remotely. We are unable to pay relocation costs. This position is limited to applicants who are residents of Ontario. Qualified applicants who are not residents of Ontario may contact us at [email protected] to indicate their interest in contract-based work with the same responsibilities and qualifications listed above. Please provide a letter of application outlining your interest in the position, a CV, and the names and contact information for three people willing to provide references by phone or letter. Classification Grant/ Trust fund position, Band P04 GTP Professional/Managerial Salary Bands At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 08 Closing Date: 2024 05 22 (extended) Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Administrative Officer, CSAHS Dean’s Office Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Construction Coordinator, Electrical Design Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Electrical Designer Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Registered Veterinary Technician Research Assistant III, Ontology, Metadata, and Vocabulary Specialist (current page) Second Class Operating Engineer Senior Storeskeeper Treasury Service Assistant Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Payroll/Benefits Assistant
Camosun College, Victoria, BC
Camosun College is hiring two Payroll/Benefits Assistants positions:Regular Full-time job posting: https://camosun.peopleadmin.ca/postings/6763Term Full-time (to November 29, 2024) job posting: https://camosun.peopleadmin.ca/postings/6762 GENERAL STATEMENTThe Payroll/Benefits Assistant is responsible for the preparation, distribution, and accuracy of an in-house computerized payroll system in accordance with the terms and conditions outlined in the collective agreements, College policy, and in conjunction with Canada Revenue Agency (CRA), Employment Standards, and Service Canada, and other applicable legislation, governing agencies and acts. Under supervision of the Coordinator Payroll/Benefits, the Payroll/Benefits Assistant communicates closely with Human Resources and Finance to ensure employee information impacting payroll and employment status is processed effectively.Other major responsibilities include generating reports from the college’s Human Resources Information System (HRIS), action appropriate departmental verifications, payroll adjustments, and data entry to update the system, maintaining an accurate personnel benefits database, and responding to payroll inquiries including employee assignments and collective agreement queries, employee concerns, and other related matters.TYPICAL DUTIES• Accurately prepares and processes, within strict deadlines, all pertinent payroll information for biweekly payrolls which include: salaried management staff, CCFA and BCGEU faculty, CUPE support staff, student employees, and monthly contracted employees (routinely five payrolls per month);• Verifies employee assignments and timesheet details are complete as required for processing, ensures employee information is accurate, and maintains the integrity of the employee’s computerized payroll records;• Ensures payroll transactions are accurate and in compliance with and applicable collective agreements and legislation;• Analyses problems and uses sound judgment when dealing with highly-confidential and/or sensitive issues;• Responds by phone, written correspondence, e-mail, or in-person, to payroll-related enquiries by providing specific payroll calculations, information, and explanations of applicable collective agreements, college, Pension and benefit policies and procedures for managers/supervisors and/or employees;• Acts as the primary contact between employees and benefit carriers including assisting employees with completing enrollment forms in person and by all other means of communication, responding to, reviewing, and researching inquiries regarding benefit coverage; maintains a variety of related records, lists, and reports;• Follows up on employee benefit arrears and pay discrepancies, requests reimbursements from employees for any outstanding debts, and frequently monitors delinquent accounts. Unusual and/or debts of an extreme nature are referred to the Coordinator Payroll/Benefits;• Verifies accuracy of payroll output; transmits the payroll electronically to bank, confirms the transmission amounts, follows up and corrects any payroll deposit rejections; troubleshoots and takes appropriate steps, as required, to generate accurate transactions;• Responsible for printing and distribution of pay statements and manual cheques; calculate off-cycle manual cheques, as required, within proper accounting procedures and integrates information with HRIS;• Responsible for the accurate and timely processing of salary, benefit, and pension adjustments;• Performs complex calculations and analysis for salary adjustments, Pension service buy-backs, retroactive payments, and other related pay adjustments;• Create and maintain positions within Colleague by using the appropriate cost centres provided by budget officer;• Actions requests from budget officers to perform salary cost centre changes;• Reconciles payments and deductions, weekly and monthly, to HRIS totals. Prepares reports, remittance vouchers, and electronic transfers for payroll deductions to various government, benefit carrier, union, financial, charitable, and other agencies;• Audits and reconciles year-end payroll totals to HRIS totals and accounting records, and produces year-end documentation including T4 (and T4 amendments), T4 Magnetic Media Transmittal, and pension disability start & stop forms, enrolment, resignation and termination forms;• Provides data, as requested, for purposes of collective bargaining;• Assists in the design and creation of Colleague-generated reports and compiles other payroll reports as required for use in various departments within the College and with outside vendors;• Responds to enquiries from the college community, federal government, benefit carriers, Pension Corporation, financial institutions, unions, lawyers, ICBC, WSBC, and other external bodies by providing guidance, information, and explanations on payroll-related issues;• Updates and maintains the integrity of the benefit carrier’s software applications, the Medical Services Plan Direct, and the employee Pension information, and ROE Web;• Provides one-on-one demonstrations of payroll-specific tools, including the online Pension Purchase of Service, the Pension Estimator, and the statutory holiday calculator, in order to ensure accuracy of information, compliance with applicable collective agreements and legislation;• Maintains up-to-date knowledge of applicable legislation, Pension Corporation and/or Canadian Payroll Association information, and updates that directly affect payroll matters;• Contributes to the ongoing development of the department by supporting and sharing knowledge with other team members;• In collaboration with supervisor, provides input into the development and enhancement of business processes and procedures that improve customer service and the efficiency of the department;• Performs other related duties similar in scope and complexity.QUALIFICATIONSSuccessful completion of a police information check is required• Grade 12 plus Fundamentals 1 & 2 of the Canadian Payroll Association, and 4 years experience directly-related to large payroll systems in a multi-union environment, or an equivalent combination of education and experience;• Demonstrate excellent work ethic and customer-service relations with staff, public, and students while using diplomacy and discretion in handling confidential and sensitive information;• Good working knowledge of basic accounting principles, procedures, and strong knowledge of current Canadian Payroll legislation;• Demonstrates ability to work positively in a team environment as well as on an individual basis;• Strong organization and time management skills are essential in order to manage high volume of deadline-driven work and to accommodate special projects on an as-needed basis;• Ability to maintain periods of intense concentration with frequent interruptions that demand immediate attention;• Must be very exact with figures and calculations;• Ability to use a variety of software including MS Word, MS Excel, Outlook and other web-based software;• Must be able to lift and move boxes of personnel records weighing 25 lbs.
CLK 12R - FOI and Administrative Coordinator
BC Public Service, Victoria, BC
Posting Title CLK 12R - FOI and Administrative Coordinator Position Classification Clerk R12 Union GEU Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $54,387.32 - $61,395.95 annually Close Date 4/23/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Health Ministry Branch / Division Office of the Provincial Health Officer Job Summary Bring your expertise in organization and prioritizationto advance your administrative career with this rewarding opportunity!The Provincial Health Officer (PHO) is the senior public health official for BC and is responsible for monitoring the health of the population of BC and providing independent advice to the ministers and public officials on public health issues. The PHO is required to report annually to British Columbians on their health status and on the need for policies and programs that will improve their health. The PHO is also responsible for monitoring and reporting on safe drinking water in BC. The responsibilities of the PHO are outlined in the Public Health Act and also include recommending actions to improve health and wellness; reporting on progress towards achieving BC's health goals; and working with stakeholders in BC, such as the BC Centre for Disease Control (BCCDC) and BC's medical health officers to establish standards of practice and to ensure they fulfill their legislated mandates on disease control and public health.The Freedom of Information (FOI) and Administrative Coordinator coordinates FOI requests, records management and facilities for the Office of the Provincial Health Officer and provides administrative support to Deputy Provincial Health Officers, Directors, and other office staff.Job Requirements: Certificate or higher in office administration or related field. An equivalent combination of education and experience may be considered. Minimum two (2) years office experience working in a confidential capacity. Minimum one (1) year experience providing client service in a high-volume work environment. Experience using computer applications, databases, and MS Office Suite (Outlook, Word, Excel, Access) at an intermediate level. Experience with electronic records management and tracking systems. Preference may be given to applicants who/with: Experience interpreting and applying the Freedom of Information and Protection of Privacy Act, the Document Disposal Act, and the Personal Information Protection Act and associated policies and procedures relating to the general principles of access and privacy as they apply to the provincial context. Experience working in an executive office setting (Assistant Deputy Minister or higher or equivalent private sector office setting). Self identify as Indigenous (e.g., First Nations, Métis, or Inuit). For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work from home up to two days a week subject to an approved telework agreement. This position must be based out of the location listed above. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services, Health Services Additional Information
Program Clerk
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $30.54 - $30.54 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Take the next step and apply so we can continue the conversation with you. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewPerforms staffing duties for a program(s) including preparing and adjusting staff rotations, allocating and calling in relief nursing and non-nursing staff to fill vacancies in accordance with applicable collective agreements; makes arrangements for relief staff by receiving calls and making any necessary calculations to determine availability of existing staff according to established procedures utilizing a computerized staff scheduling system; processes requests such as vacation, leave of absence, termination, maternity and parental leave, maintains timekeeping records for the staff utilizing a computerized payroll system and maintains related records and documentation; performs clerical duties including typing technical and non-technical material utilizing applicable software applications, arranging meetings and appointments as directed; performs receptionist duties, sets up and maintains filing system(s). ResponsibilitiesPrepares and posts staff rotations and schedules for units by reviewing master rotations/flow sheets and transferring and extending information from master rotations; adjusts schedules to account for leaves of absences, vacancies, terminations and vacation and adjusts hours according to applicable collective agreements; identifies staff shortages and notifies units and/or Supervisor, Staffing Services.Makes arrangements for relief staffing by receiving notification from staff and/or Staffing Services, recording calls and making any necessary calculations such as staff/patient ratios to determine availability of existing staff according to established procedures; contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing Supervisor, as required for resolution.Allocates and calls in relief staff to fill vacancies resulting from unfilled positions such as shift changes, vacation, leaves of absence and sick leaves by utilizing a computerized staff scheduling system; processes requests in accordance with applicable collective agreements, prepares revised relief staff schedules and forwards to the Program Manager and Staffing Supervisor.Prepares vacation charts for the program(s) and performs related duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing documentation, making necessary calculations and forwarding to Program Manager for approval in accordance with unit procedures; enters approved vacation time into the computerized staff scheduling system, notifies staff of approved vacation time and requests further information from employees when vacation time is denied; identifies vacation and statutory days that must be used by year-end and notifies staff and the Program Manager, as required.Maintains timekeeping records for the program(s) staff utilizing a computerized payroll system and submits information to Payroll; liaises with Payroll regarding inquiries and makes payroll adjustments, as required; responds to employee inquiries regarding the application of collective agreements such as vacation accumulation and pay policies.Maintains related records and documentation such as attendance records, paid leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct, submits to the Program Manager for approval and forwards information to Human Resources, as required.Assists the Program Manager and Business Support Assistant with the posting and recruitment process by preparing information on vacancies as notified, submitting information to the Program Manager for approval and forwarding to Human Resources; receives postings and applications from Human Resources, submits to the Program Manager for review; schedules start dates, orientation, and training dates for new staff as directed by the Program Manager/Educator.Types technical and non-technical material such as correspondence, procedures, memorandums, reports and minutes by utilizing various computer software applications and transcribing from dictation and/or draft.Arranges meetings and appointments as directed by Staffing Manager by booking interviews, seminars, staff meetings and meeting rooms; contacts appropriate personnel as needed.Performs receptionist duties such as receiving visitors, answering/directing incoming calls for program staff, taking messages, answering routine inquiries and providing information of a general nature.Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and labeling files and filing material.Maintains office supplies by monitoring levels according to pre-determined levels, completing purchase requisitions and forwarding to the Staffing Manager for approval.Provides staffing related information to departments by compiling statistics from a computerized staff scheduling system, submitting to Program Manager and Staffing Services Supervisor for review and forwarding to appropriate department as requested.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12 and four (4) years' recent related experience or an equivalent combination of education, training, and experience.Skills and AbilitiesAbility to type at 40 wpmAbility to communicate effectively both verbally and in writingAbility to deal with others effectivelyPhysical ability to carry out the duties of the positionAbility to organize workAbility to operate related equipment
Client Services Clerk
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Client Services Clerk Client Services Clerk Forbes includes U of G Among Canada’s Best Employers Client Services Clerk Ontario Veterinary College Health Sciences Centre Temporary Part-Time (Less than 24 hours a week) Please apply by completing the OVC Part-Time Application form. You will be asked to upload a cover letter and resume saved as ONE file. Reporting to the Supervisor, Patient Care and Service Delivery, the incumbent is responsible for providing exceptional service to the clients of the Ontario Veterinary College Health Sciences Centre and is an integral part of the OVC HSC veterinary care team. The incumbent will be cross trained to work in multiple client service areas of the Health Sciences Centre which include but are not limited to: Companion Animal Hospital, Animal Cancer Centre and Large Animal Hospital. In addition, the incumbent may be required to work in technical and non-technical areas within the hospital and, the incumbent will be assigned to work in a variety of service areas based on operational requirements. Key areas of responsibility include: Providing a warm welcome to clients and visitors via phone, email and at reception areas Scheduling, admitting and discharging patients Ensuring accurate invoicing and handling of payments Requirements of the position include: Successful completion of a one (1) year Veterinary Office Administration or Medical Office Administration program plus some related experience or an equivalent combination of education and experience obtained in a veterinary/medical environment Working knowledge of medical terminology, demonstrated computer skills, experience in handling payments and cash Excellent interpersonal skills, organizational skills, client service skills, and the ability to work in a hectic environment are required Must be able to work independently and as part of a team Flexibility in scheduling availability is required. The incumbent will be required to work a variety of shifts including evenings and weekends The successful applicant will be required to provide proof of rabies titre. Hourly rate $23.03 - $31.09 per hour At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk (current page) Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Client Services Representative Co-operative Education Coordinator Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Executive Assistant Facilities Technician Facility Operator Management Trainee Program (Intern) Human Resources Consultant Associate Kitchen Assistant Knowledge Mobilization Manager Laboratory Technician, Microscopy Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Research Associate III, Ontology, Metadata, and Vocabulary Specialist Research Project Assistant Second Class Operating Engineer Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Program Clerk
Fraser Health Authority, White Rock, BC
Salary rangeThe salary range for this position is CAD $30.54 - $30.54 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewPerforms staffing duties for a program(s) including preparing and adjusting staff rotations, allocating and calling in relief nursing and non-nursing staff to fill vacancies in accordance with applicable collective agreements; makes arrangements for relief staff by receiving calls and making any necessary calculations to determine availability of existing staff according to established procedures utilizing a computerized staff scheduling system; processes requests such as vacation, leave of absence, termination, maternity and parental leave, maintains timekeeping records for the staff utilizing a computerized payroll system and maintains related records and documentation; performs clerical duties including typing technical and non-technical material utilizing applicable software applications, arranging meetings and appointments as directed; performs receptionist duties, sets up and maintains filing system(s). ResponsibilitiesPrepares and posts staff rotations and schedules for units by reviewing master rotations/flow sheets and transferring and extending information from master rotations; adjusts schedules to account for leaves of absences, vacancies, terminations and vacation and adjusts hours according to applicable collective agreements; identifies staff shortages and notifies units and/or Supervisor, Staffing Services.Makes arrangements for relief staffing by receiving notification from staff and/or Staffing Services, recording calls and making any necessary calculations such as staff/patient ratios to determine availability of existing staff according to established procedures; contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing Supervisor, as required for resolution.Allocates and calls in relief staff to fill vacancies resulting from unfilled positions such as shift changes, vacation, leaves of absence and sick leaves by utilizing a computerized staff scheduling system; processes requests in accordance with applicable collective agreements, prepares revised relief staff schedules and forwards to the Program Manager and Staffing Supervisor.Prepares vacation charts for the program(s) and performs related duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing documentation, making necessary calculations and forwarding to Program Manager for approval in accordance with unit procedures; enters approved vacation time into the computerized staff scheduling system, notifies staff of approved vacation time and requests further information from employees when vacation time is denied; identifies vacation and statutory days that must be used by year-end and notifies staff and the Program Manager, as required.Maintains timekeeping records for the program(s) staff utilizing a computerized payroll system and submits information to Payroll; liaises with Payroll regarding inquiries and makes payroll adjustments, as required; responds to employee inquiries regarding the application of collective agreements such as vacation accumulation and pay policies.Maintains related records and documentation such as attendance records, paid leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct, submits to the Program Manager for approval and forwards information to Human Resources, as required.Assists the Program Manager and Business Support Assistant with the posting and recruitment process by preparing information on vacancies as notified, submitting information to the Program Manager for approval and forwarding to Human Resources; receives postings and applications from Human Resources, submits to the Program Manager for review; schedules start dates, orientation, and training dates for new staff as directed by the Program Manager/Educator.Types technical and non-technical material such as correspondence, procedures, memorandums, reports and minutes by utilizing various computer software applications and transcribing from dictation and/or draft.Arranges meetings and appointments as directed by Staffing Manager by booking interviews, seminars, staff meetings and meeting rooms; contacts appropriate personnel as needed.Performs receptionist duties such as receiving visitors, answering/directing incoming calls for program staff, taking messages, answering routine inquiries and providing information of a general nature.Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and labeling files and filing material.Maintains office supplies by monitoring levels according to pre-determined levels, completing purchase requisitions and forwarding to the Staffing Manager for approval.Provides staffing related information to departments by compiling statistics from a computerized staff scheduling system, submitting to Program Manager and Staffing Services Supervisor for review and forwarding to appropriate department as requested.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12 and four (4) years' recent related experience or an equivalent combination of education, training, and experience.Skills and AbilitiesAbility to type at 40 wpmAbility to communicate effectively both verbally and in writingAbility to deal with others effectivelyPhysical ability to carry out the duties of the positionAbility to organize workAbility to operate related equipment
Program Clerk
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $30.54 - $30.54 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewPerforms staffing duties for a program(s) including preparing and adjusting staff rotations, allocating and calling in relief nursing and non-nursing staff to fill vacancies in accordance with applicable collective agreements; makes arrangements for relief staff by receiving calls and making any necessary calculations to determine availability of existing staff according to established procedures utilizing a computerized staff scheduling system; processes requests such as vacation, leave of absence, termination, maternity and parental leave, maintains timekeeping records for the staff utilizing a computerized payroll system and maintains related records and documentation; performs clerical duties including typing technical and non-technical material utilizing applicable software applications, arranging meetings and appointments as directed; performs receptionist duties, sets up and maintains filing system(s). ResponsibilitiesPrepares and posts staff rotations and schedules for units by reviewing master rotations/flow sheets and transferring and extending information from master rotations; adjusts schedules to account for leaves of absences, vacancies, terminations and vacation and adjusts hours according to applicable collective agreements; identifies staff shortages and notifies units and/or Supervisor, Staffing Services.Makes arrangements for relief staffing by receiving notification from staff and/or Staffing Services, recording calls and making any necessary calculations such as staff/patient ratios to determine availability of existing staff according to established procedures; contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing Supervisor, as required for resolution.Allocates and calls in relief staff to fill vacancies resulting from unfilled positions such as shift changes, vacation, leaves of absence and sick leaves by utilizing a computerized staff scheduling system; processes requests in accordance with applicable collective agreements, prepares revised relief staff schedules and forwards to the Program Manager and Staffing Supervisor.Prepares vacation charts for the program(s) and performs related duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing documentation, making necessary calculations and forwarding to Program Manager for approval in accordance with unit procedures; enters approved vacation time into the computerized staff scheduling system, notifies staff of approved vacation time and requests further information from employees when vacation time is denied; identifies vacation and statutory days that must be used by year-end and notifies staff and the Program Manager, as required.Maintains timekeeping records for the program(s) staff utilizing a computerized payroll system and submits information to Payroll; liaises with Payroll regarding inquiries and makes payroll adjustments, as required; responds to employee inquiries regarding the application of collective agreements such as vacation accumulation and pay policies.Maintains related records and documentation such as attendance records, paid leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct, submits to the Program Manager for approval and forwards information to Human Resources, as required.Assists the Program Manager and Business Support Assistant with the posting and recruitment process by preparing information on vacancies as notified, submitting information to the Program Manager for approval and forwarding to Human Resources; receives postings and applications from Human Resources, submits to the Program Manager for review; schedules start dates, orientation, and training dates for new staff as directed by the Program Manager/Educator.Types technical and non-technical material such as correspondence, procedures, memorandums, reports and minutes by utilizing various computer software applications and transcribing from dictation and/or draft.Arranges meetings and appointments as directed by Staffing Manager by booking interviews, seminars, staff meetings and meeting rooms; contacts appropriate personnel as needed.Performs receptionist duties such as receiving visitors, answering/directing incoming calls for program staff, taking messages, answering routine inquiries and providing information of a general nature.Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and labeling files and filing material.Maintains office supplies by monitoring levels according to pre-determined levels, completing purchase requisitions and forwarding to the Staffing Manager for approval.Provides staffing related information to departments by compiling statistics from a computerized staff scheduling system, submitting to Program Manager and Staffing Services Supervisor for review and forwarding to appropriate department as requested.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12 and four (4) years' recent related experience or an equivalent combination of education, training, and experience.Skills and AbilitiesAbility to type at 40 wpmAbility to communicate effectively both verbally and in writingAbility to deal with others effectivelyPhysical ability to carry out the duties of the positionAbility to organize workAbility to operate related equipment
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Burnaby
Fraser Health Authority, Burnaby, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2022 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust. We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Casual Medical Office Assistant/Receptionist to join our Urgent Primary Care Centre team located in Burnaby, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and you display excellent communication skills while carrying a high level of integrity, discretion, and confidentiality. You will take a thorough, hands-on approach to deliver high quality and precise work with a focused approach to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines. Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.  Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. ResponsibilitiesProvides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required. Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts.Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing.Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments.Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments.Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy.Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel.Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager.Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information. Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and AbilitiesAbility to type 40 wpm.Ability to communicate effectively both verbally and in writing in English.Ability to work effectively with the multi-disciplinary team and be a self-starter.Ability to deal effectively with others.Effective interpersonal skills.Ability to deal effectively in conflict situations.Ability to exercise sound judgement.Ability to organize work and establish workload priorities in collaboration with others.Ability to take initiative.Ability to work independently and in collaboration with others.Ability to use applicable computer equipment and software at a basic level.Working knowledge of iPHIS.Working knowledge of general office practices and procedures and their application.Knowledge of relevant acts, regulations, programs, policies and procedures.Ability to work within a team and promote a team environment.Physical ability to perform the duties of the position.
Unit Clerk, Mental Health and Substance Use Services
Fraser Health Authority, White Rock, BC
Salary rangeThe salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Take the next step and apply so we can continue the conversation with you. Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewReporting to the Manager, Clinical Services or designate, this position records unit admissions, discharges, and transfers, and reports this information to the Admitting or designated Department. Performs clerical functions for assigned units, prints daily flowsheets and staffing rotations, transcribes assignments, and schedules appointments for client activities. Works collaboratively with the interdisciplinary team to meet the needs of clients and families, and to support Fraser Health's philosophy, vision, and mission, including supporting an environment of client-focused care, client choice, individualized routines, client and family involvement in care decisions, and continuity and consistency of care. Responsibilities Records unit admissions, discharges, and transfers, and reports this information to the Admitting or designated department in accordance with established procedures. Maintains client records by setting up charts, adding and removing forms, and delivering health records to the Health Records or designated department, in accordance with established procedures. Collects and communicates discharge data for referral, and collects and reports unit statistics. Receives calls from nursing staff regarding illnesses and absence from work, and as directed contacts the Staffing Office, Program Clerk, or designated department to arrange for relief, in accordance with well-defined policies, procedures, and guidelines, to ensure sufficient staff on the unit. Assists the Manager or delegate to identify staffing issues by transcribing and printing staffing rotations, and assignments by transcribing staffing requirements, including vacation coverage, and submitting information to the Staffing office, in accordance with established procedures. Assists with payroll by noting hours of work and forwarding to appropriate personnel for approval. Edits time-keeping system as directed by Manager. Performs clerical duties, including maintaining and updating lists and records such as client care lists and staff call lists, in accordance with established procedures. Maintains unit stationary and supply levels by monitoring stock, preparing requisitions, obtaining supplies as needed, and restocking supplies when delivered. Completes equipment repair and maintenance orders as directed. Files, enters computer data, types, and photocopies. Transcribes Physicians' orders, including test requisitions and medication and dietary requirements, by copying information, completing required forms, and distributing in accordance with policies, procedures and guidelines. Schedules client activities, including diagnostic procedures, appointments, and transportation, by contacting appropriate departments, physicians' offices, and outside agencies. Maintains related records. Transcribes staff orientation shifts and student assignment on to daily assignment sheets. Participates in the orientation of Unit Clerk students. Provides information to the Manager or designate, including information about required levels of materials and supplies. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12 and graduation from an approved Nursing Unit Clerk program, plus one (1) year's recent, related experience, or an equivalent combination of education, training, and experience.Skills and Abilities Ability to keyboard at 40 w.p.m. Ability to communicate effectively, both verbally and in writing. Ability to deal with others effectively. Ability to operate related equipment. Ability to organize work. Knowledge of medical terminology. Physical ability to carry out the duties of the position.
Program Clerk
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $30.54 - $30.54 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewPerforms staffing duties for a program(s) including preparing and adjusting staff rotations, allocating and calling in relief nursing and non-nursing staff to fill vacancies in accordance with applicable collective agreements; makes arrangements for relief staff by receiving calls and making any necessary calculations to determine availability of existing staff according to established procedures utilizing a computerized staff scheduling system; processes requests such as vacation, leave of absence, termination, maternity and parental leave, maintains timekeeping records for the staff utilizing a computerized payroll system and maintains related records and documentation; performs clerical duties including typing technical and non-technical material utilizing applicable software applications, arranging meetings and appointments as directed; performs receptionist duties, sets up and maintains filing system(s). ResponsibilitiesPrepares and posts staff rotations and schedules for units by reviewing master rotations/flow sheets and transferring and extending information from master rotations; adjusts schedules to account for leaves of absences, vacancies, terminations and vacation and adjusts hours according to applicable collective agreements; identifies staff shortages and notifies units and/or Supervisor, Staffing Services.Makes arrangements for relief staffing by receiving notification from staff and/or Staffing Services, recording calls and making any necessary calculations such as staff/patient ratios to determine availability of existing staff according to established procedures; contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing Supervisor, as required for resolution.Allocates and calls in relief staff to fill vacancies resulting from unfilled positions such as shift changes, vacation, leaves of absence and sick leaves by utilizing a computerized staff scheduling system; processes requests in accordance with applicable collective agreements, prepares revised relief staff schedules and forwards to the Program Manager and Staffing Supervisor.Prepares vacation charts for the program(s) and performs related duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing documentation, making necessary calculations and forwarding to Program Manager for approval in accordance with unit procedures; enters approved vacation time into the computerized staff scheduling system, notifies staff of approved vacation time and requests further information from employees when vacation time is denied; identifies vacation and statutory days that must be used by year-end and notifies staff and the Program Manager, as required.Maintains timekeeping records for the program(s) staff utilizing a computerized payroll system and submits information to Payroll; liaises with Payroll regarding inquiries and makes payroll adjustments, as required; responds to employee inquiries regarding the application of collective agreements such as vacation accumulation and pay policies.Maintains related records and documentation such as attendance records, paid leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct, submits to the Program Manager for approval and forwards information to Human Resources, as required.Assists the Program Manager and Business Support Assistant with the posting and recruitment process by preparing information on vacancies as notified, submitting information to the Program Manager for approval and forwarding to Human Resources; receives postings and applications from Human Resources, submits to the Program Manager for review; schedules start dates, orientation, and training dates for new staff as directed by the Program Manager/Educator.Types technical and non-technical material such as correspondence, procedures, memorandums, reports and minutes by utilizing various computer software applications and transcribing from dictation and/or draft.Arranges meetings and appointments as directed by Staffing Manager by booking interviews, seminars, staff meetings and meeting rooms; contacts appropriate personnel as needed.Performs receptionist duties such as receiving visitors, answering/directing incoming calls for program staff, taking messages, answering routine inquiries and providing information of a general nature.Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and labeling files and filing material.Maintains office supplies by monitoring levels according to pre-determined levels, completing purchase requisitions and forwarding to the Staffing Manager for approval.Provides staffing related information to departments by compiling statistics from a computerized staff scheduling system, submitting to Program Manager and Staffing Services Supervisor for review and forwarding to appropriate department as requested.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12 and four (4) years' recent related experience or an equivalent combination of education, training, and experience.Skills and AbilitiesAbility to type at 40 wpmAbility to communicate effectively both verbally and in writingAbility to deal with others effectivelyPhysical ability to carry out the duties of the positionAbility to organize workAbility to operate related equipment
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Mission
Fraser Health Authority, Mission, BC
Salary rangeThe salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. We hire great people for excellent jobs and need your help to expand our ability to deliver prompt and professional services. We are currently looking for a Casual Medical Office Assistant/Receptionist to join our Urgent Primary Care Centre team located in Mission, B.C. We are looking for a committed and personal person with an eye for detail who is able to juggle numerous tasks in a busy environment and conduct business in a professional manner. You like helping people and you display excellent communication skills while carrying a high level of integrity, discretion, and confidentiality. You will take a thorough, hands-on approach to deliver high quality and precise work with a focused approach to complete routine day-to-day tasks and handle changing calendars, priorities, and timelines. Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.  Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.  Detailed OverviewReporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first point of contact with clients and their families, provides a key role in ensuring a safe and welcoming environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to unattached vulnerable clients in the assigned area. The Centre provides clients, families and caregivers with ease of access to timely, person-centred, continuous and culturally safe quality health services. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, maintaining database(s) and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. As a member of an interdisciplinary team, ensures clients and their family members are supported in navigating the health care system. Responsibilities Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician / nurse practitioner orders regarding referrals and diagnostic tests, interdisciplinary team members orders, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Centre, receiving visitors, and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.  Provides administrative duties such as preparing correspondence, reports and documents from handwritten draft, general instruction or transcribing, inputting client information, and maintaining registers utilizing various software and systems. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family. In the course of completing duties to the Centre, assists the clients to feel safe and at ease through a welcoming, client-centered approach, focussing on client comforts. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing. Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup or shipping as required. Signs for receipt of packages and shipments. Processes financial information such as payroll, accounts receivable, billing, and/or accounts payable, by performing duties such as entering and updating records using a computerized system, calculating client billing totals, matching documents such as invoices to purchase orders, preparing invoices and receipts, verifying information such as quantities and prices, and preparing payments. Performs general staffing and timekeeping functions such as calling in relief staff from a pre-established list, tracking hours worked, and reviewing timesheets for accuracy. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program-related information.  Cleans and organizes office supply areas, clinic rooms, medical equipment and instruments in accordance with established procedures, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience. Skills and Abilities Ability to type 40 wpm. Ability to communicate effectively both verbally and in writing in English. Ability to work effectively with the multi-disciplinary team and be a self-starter. Ability to deal effectively with others. Effective interpersonal skills. Ability to deal effectively in conflict situations. Ability to exercise sound judgement. Ability to organize work and establish workload priorities in collaboration with others. Ability to take initiative. Ability to work independently and in collaboration with others. Ability to use applicable computer equipment and software at a basic level. Working knowledge of iPHIS. Working knowledge of general office practices and procedures and their application. Knowledge of relevant acts, regulations, programs, policies and procedures. Ability to work within a team and promote a team environment. Physical ability to perform the duties of the position.
Program Clerk
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $30.54 - $30.54 / hour Why Fraser Health?Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Take the next step and apply so we can continue the conversation with you. Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewPerforms staffing duties for a program(s) including preparing and adjusting staff rotations, allocating and calling in relief nursing and non-nursing staff to fill vacancies in accordance with applicable collective agreements; makes arrangements for relief staff by receiving calls and making any necessary calculations to determine availability of existing staff according to established procedures utilizing a computerized staff scheduling system; processes requests such as vacation, leave of absence, termination, maternity and parental leave, maintains timekeeping records for the staff utilizing a computerized payroll system and maintains related records and documentation; performs clerical duties including typing technical and non-technical material utilizing applicable software applications, arranging meetings and appointments as directed; performs receptionist duties, sets up and maintains filing system(s). ResponsibilitiesPrepares and posts staff rotations and schedules for units by reviewing master rotations/flow sheets and transferring and extending information from master rotations; adjusts schedules to account for leaves of absences, vacancies, terminations and vacation and adjusts hours according to applicable collective agreements; identifies staff shortages and notifies units and/or Supervisor, Staffing Services.Makes arrangements for relief staffing by receiving notification from staff and/or Staffing Services, recording calls and making any necessary calculations such as staff/patient ratios to determine availability of existing staff according to established procedures; contacts relief staff and forwards information to the Program Manager and Staffing Supervisor; responds to inquiries related to staffing issues and refers complex problems to the Staffing Supervisor, as required for resolution.Allocates and calls in relief staff to fill vacancies resulting from unfilled positions such as shift changes, vacation, leaves of absence and sick leaves by utilizing a computerized staff scheduling system; processes requests in accordance with applicable collective agreements, prepares revised relief staff schedules and forwards to the Program Manager and Staffing Supervisor.Prepares vacation charts for the program(s) and performs related duties such as gathering information related to staff vacation time; processes requests such as vacation, leave of absence, termination. maternity and parental leave by preparing documentation, making necessary calculations and forwarding to Program Manager for approval in accordance with unit procedures; enters approved vacation time into the computerized staff scheduling system, notifies staff of approved vacation time and requests further information from employees when vacation time is denied; identifies vacation and statutory days that must be used by year-end and notifies staff and the Program Manager, as required.Maintains timekeeping records for the program(s) staff utilizing a computerized payroll system and submits information to Payroll; liaises with Payroll regarding inquiries and makes payroll adjustments, as required; responds to employee inquiries regarding the application of collective agreements such as vacation accumulation and pay policies.Maintains related records and documentation such as attendance records, paid leave forms and relief staff availability; assists the Program Manager and Business Support Assistant to complete forms ensuring position control tracking on documentation is correct, submits to the Program Manager for approval and forwards information to Human Resources, as required.Assists the Program Manager and Business Support Assistant with the posting and recruitment process by preparing information on vacancies as notified, submitting information to the Program Manager for approval and forwarding to Human Resources; receives postings and applications from Human Resources, submits to the Program Manager for review; schedules start dates, orientation, and training dates for new staff as directed by the Program Manager/Educator.Types technical and non-technical material such as correspondence, procedures, memorandums, reports and minutes by utilizing various computer software applications and transcribing from dictation and/or draft.Arranges meetings and appointments as directed by Staffing Manager by booking interviews, seminars, staff meetings and meeting rooms; contacts appropriate personnel as needed.Performs receptionist duties such as receiving visitors, answering/directing incoming calls for program staff, taking messages, answering routine inquiries and providing information of a general nature.Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and labeling files and filing material.Maintains office supplies by monitoring levels according to pre-determined levels, completing purchase requisitions and forwarding to the Staffing Manager for approval.Provides staffing related information to departments by compiling statistics from a computerized staff scheduling system, submitting to Program Manager and Staffing Services Supervisor for review and forwarding to appropriate department as requested.Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12 and four (4) years' recent related experience or an equivalent combination of education, training, and experience.Skills and AbilitiesAbility to type at 40 wpmAbility to communicate effectively both verbally and in writingAbility to deal with others effectivelyPhysical ability to carry out the duties of the positionAbility to organize workAbility to operate related equipment
Client Partner, Work Design & Compensation
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Take the next step and apply so we can continue the conversation with you. Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Client Partner, Work Design & Compensation is responsible for providing consultation on compensation/work design issues including organization redesigns and related short and long term impacts. Provides advice regarding the consistent application and interpretation of various collective agreements. Approves resolves to classification grievances on behalf of Fraser Health by negotiating with provincial union representatives, provides advice to clients regarding grievance resolutions and identifies associated costs. Develops and evaluates excluded jobs for Fraser Health. Represents Fraser Health on industry committees related to compensation/work design. Responsibilities Consults with managers, directors and other clients on compensation/work design issues and assists them to meet strategic and operational goals. Consults on organization redesign and advises clients of the short and long term impact; identifies and advises on financial impacts. Liaises with other functions within human resources and the organization as required to complete the consultation. Provides advice and guidance to clients regarding the interpretation and administration of various collective agreements, local agreements, legislation and policies as they relate to compensation; ensures consistent application of these agreements and directives; provides direction to support services such as Payroll and Benefits & People Information. Develops and evaluates excluded jobs within Fraser Health; provides advice to clients on the design and classification utilizing the Role Assessment Plan; provides advice on the application of Fraser Health's Excluded Employee Performance Plan. Approves job classifications for included jobs and submits to the respective union on behalf of Fraser Health. Makes recommendations on appropriate jurisdiction of work (e.g. included or excluded). Provides compensation/classification leadership by investigating, analyzing and resolving classification grievances and inquiries; conducts job audits with employees. Negotiates resolves to classification grievances on behalf of Fraser Health including identifying resolve options, determining the costs associated with various resolve options, obtaining consensus with clients, and signing off on final resolve dollars. Provides advice to clients regarding grievance resolution processes including guidance on fact finding, strategizing employer position, preparing for and conducting meetings with provincial union representatives, Health Employers Association of BC (HEABC), and preparing for cases proceeding to third party hearing. Promotes constructive union management relations through respectful communication and interest-based problem solving; liaises with provincial union representatives to resolve problems, consult on issues, and provide/exchange information on work design & compensation issues affecting employees such as organization changes, local agreements, reclassifications and classification appeals. Represents Fraser Health on industry committees related to work design & compensation. Develops job descriptions, in collaboration with clients, outlining job role responsibilities and qualifications that are consistent with the respective job classification system. Responds to union objections to job descriptions; negotiates with provincial union representatives to resolve the issues. Investigates work design & compensation issues; identifies appropriate jurisprudence and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent work design & compensation practices within the organization. Participates in record maintenance by updating various department databases as appropriate and providing data that tracks statistics on work design & compensation activities. Remains current in work design & compensation policies and practices and other legislation; health care collective agreements and work design & compensation practices. Provides direction and assigns job descriptions and other requests to Compensation Assistants as appropriate; oversees and checks assigned work; provides input into performance and hiring. QualificationsEducation and ExperienceBachelor's Degree plus courses in Human Resources Management, or a related field plus five (5) to seven (7) years' recent, related experience in human resources that includes job classification experience within a unionized environment or an equivalent combination of education and experience.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Proficiency in the use of office software applications as effective tools in the role as senior manager. Utilizes principles of job design and job classification to support and move forward major organizational change. Linkages with departments and future trends to identify new job design and/or qualifications to develop new job in health care to address strategic human resource strategies. Maintains active network with resources in health care organizations across BC and Canada to keep current on new trends. Proficient in the use of a personal computer and related software applications. Physical ability to perform the duties of the position.