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REMOTE Front Desk
Company Confidential, Toronto, ON
We are looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.Requirements:High school diploma or relevant qualification.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.
Clerical Support Associate 6 West Critical Care
Humber River Regional Hospital, Toronto, ON
Position Profile Humber River Health. Lighting New Ways In Healthcare.   Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.      At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!   Join our professional team of Clerical Support Associates as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.   Humber River Health is committed to revolutionizing patient care for our diverse community. We are looking for exceptional individuals to join our great team: people who share our passion to deliver excellent, patient-focused, expert care. The Hospital is formally affiliated with both the University of Toronto and Queen’s University.   We currently have an exciting opportunity for a  Clerical Support Associate to join our 6 West Critical Care team.   Reporting Relationship: Manager, 6 west Critical CareHourly Rate Range: $26.805 - $27.744Location: Wilson Site Employee Group:  Hours:  12 hour day shifts including weekends subject to change  Position Responsibilities: Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics. Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.  Communicates with bed allocation and other departments to arrange patient placement. Communicates with other departments and service areas.   Qualifications: High school graduate or equivalent. Completion of a Community College Medical Secretary Diploma an asset. Completion of a medical terminology course preferred.  Minimum 2 year full time equivalent recent clerical experience required, preferably in a mental health care setting. Good keyboarding skills, with minimum typing speed of 40 WPM. Computer proficiency including Microsoft Office Suite. Strong interpersonal skills, both oral and written MEDITECH computer experience an asset CCIS knowledge and Data Entry experience preferred. VIP knowledge and Data Entry experience preferred.   Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations Ability to work independently with minimal supervision in a team environment Knowledge of a second language an asset Demonstrated customer service skills.  A positive attendance and discipline record. Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.     Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Medical Secretary - Rapid Referral Clinic - Casual 2023-213548
Sunnybrook Health Sciences Centre, Toronto, ON
We currently have a Casual opportunity for a Medical Secretary in the Ambulatory Care, Rapid Referral Clinic department at our Bayview campus. Hours of Work: Weekdays: Days, 8 hrs, As per schedule Summary of Duties The Rapid Referral Clinic is a very fast paced, inter-professional clinic seeing 1000 patients a year or more. Developed to rapidly see patients who have had a recent emergency visit, the clinic is modeled to be patient-focused, inter-professional in nature and collaborative in approach to care. The successful candidate must be able to multitask effectively. Duties and Responsibilities Patient registration Reception duties Scheduling of patient appointments Order entry of tests and follow-up of test results Preparation of patient charts and filing as required Ordering supplies as needed Data entry Qualifications/Skills Minimum Grade 12 or equivalent as recognized by the Province of Ontario Ministry of Education Medical Office Assistant certificate/Medical Office Administration diploma or equivalent recent related experience required Excellent working knowledge of Sunnycare, diagnostic test ordering, and patient scheduling Administrative/Business experience in a health care setting preferred. Must be able to communicate effectively with many different departments and patient treatment areas Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute required Excellent understanding of medical terminology Familiar with Microsoft Office including Word and Excel Ability to work independently in a team-environment Able to organize and prioritize workload Excellent communication and interpersonal skills Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 213548 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click "Apply for Position" at the bottom of this page.
Administrative Secretary - Neonatal Follow-Up Clinic - Temporary full-time 2023-231595
Sunnybrook Health Sciences Centre, Toronto, ON
We currently have a Temporary Full-time (until approx September 2024) opportunity for an Administrative Secretary on the Neonatal Follow-up Clinic department at Bayview. Hours of Work: Weekdays: Days, 8 hrs; As per schedule Summary of Duties: Responds to telephone calls and voice mail messages. Intakes referrals from the NICU and follows up with referring physicians on incomplete information. Maintains referral-tracking system by entering required data for each referral. Schedules appointments; notifies caregivers of patients of cancelled or rescheduled clinic appointments. Complete email or phone call visit reminders, and COVID-19 Screening Questions as needed. Prepares new patient paper and electronic charts and prepares charts for clinic EMR system and return to Health Records and/or Iron Mountain. Receives clinic patients, registers patients, and enters visit on computer and direct patients to clinic assessment rooms. Provides support to clinical team to ensure the smooth flow of clinics. Qualifications/Skills: Grade 12 education; post-secondary computer / typing courses. Microsoft Word, Excel and Outlook skills are required. One year experience in a busy receptionist area, preferably in a hospital / health care environment. Knowledge of Patient Registration and Scheduling Systems. Excellent communication and customer service skills. Tact and discretion in dealing with sensitive and confidential patient information. Excellent communication skills, both verbal and written. Good inter-personal skills and ability to work well with a diverse group of individuals. Minimum 40 words per minute typing speed with maximum 5% error rate. Ability to manage multiple tasks and set priorities in a fast-paced environment. Excellent time management, organizational skills, accuracy and attention to detail required Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 231595 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click "Apply for the Position" at the bottom of this page.
Medical Secretary - Odette Cancer Centre - Regular full-time 2023-230114
Sunnybrook Health Sciences Centre, Toronto, ON
We currently have a Regular Full-time opportunity for a Medical Secretary in the Odette Cancer Centre at our Bayview Campus. Hours of Work: Weekdays: Nights; 12 hrs; As per schedule. Statutory holidays required Summary of Duties To provide medical secretarial support services to assigned physicians at the Odette Cancer Centre. Duties include O.R. booking and scheduling; typing correspondence, CVs, teaching dossiers, grants and manuscript submissions; preparing presentation packages; coordinating physician schedules, meetings, seminars and conferences; responding to enquiries, monitoring and assisting patients; setting up and maintaining files; arranging accommodations; and providing clerical support services for the programs. Qualifications/Skills Requires successful completion of a recognized Medical Office Administration program /diploma or equivalent at the community college level, plus a minimum of two (2) years related practical experience Previous experience managing O.R. bookings scheduling Consideration will be given to candidates with an equivalent combination of relevant education and working experience Demonstrated proficiency and advanced knowledge in Microsoft Office, specifically Outlook and Word required; Excel preferred Proven accurate keyboarding (minimum net speed of 40 wpm) required Proven proficiency in English grammar, with excellent verbal and written communication and comprehension skills Well-developed organizational, prioritization and time management skills in order to meet multiple deadlines Ability to work independently and efficiently with minimal supervision Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 230114 to: Human ResourcesSunnybrook Health Sciences Centre To apply, please click "Apply for Position" at the bottom of this page.
Clinic Secretary - High Risk Obstetrics - Casual 2023-230053
Sunnybrook Health Sciences Centre, Toronto, ON
We currently have a Causal opportunity for a Clinic Secretary in the Women & Babies – High Risk Clinic Department at our Bayview campus. Hours of Work: Weekdays: Days; 8hr shifts; As per schedule Summary of Duties Greets all patients to clinics, collect and process all required information, verify health cards, prepare patient’s chart for clinicians and update clinic computerized system with relevant patient data as required; Responds quickly and effectively to all telephone inquiries Relays information from clinicians to patients as directed; Prepares monthly statistics and deliver as directed; Schedules patients for clinics in a timely manner. Notify patients of appointment times and reschedule appointments at either patient’s or doctor’s request; Prepares and distributes a wide variety of clinic correspondence as directed and provides receipts as required; Sends out patient reports, requisitions and referrals as directed; Organizes patient charts within the clinic and liaises with Health Data Records as required to ensure safe and efficient movement of patient files; Provides information to people inquiring about available services in clinic; Orders supplies for the clinic as directed; Other duties as assigned. Qualifications/Skills Recent related administrative experience in a clinical/medical office setting required. Familiarity with SB patient registration and scheduling required. Previous experience in busy Obstetrical outpatient setting required. Demonstrated proficiency with MS Office (Word, Excel, Outlook) required. Typing speed 40 w.p.m. preferred Post-secondary medical secretarial diploma preferred. Post-secondary medical secretarial diploma preferred. Demonstrated familiarity with computerized scheduling and registration programs including PAS and Quadramed. Demonstrated understanding of medical terminology required. Familiarity obstetrical related terminology required. Demonstrated superior customer service skills and proven ability to effectively deal with emotional patients with patience, sensitivity and discretion. Demonstrated superior interpersonal and communication skills required Demonstrated effective organizational and time management skills Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 230053 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click "Apply for Position" at the bottom of this page.
Medical Secretary - Arrhythmia Services - Casual 2023-223366
Sunnybrook Health Sciences Centre, Toronto, ON
We currently have a Casual opportunity for a Medical Secretary in the Arrhythmia Device Clinic department at our Bayview campus. Hours of Work: Weekday: Days, 8 hrs; As per schedule Summary of Duties Scheduling of outpatient and inpatient procedures for Arrhythmia Services and Non Invasive Lab. Scheduling Arrhythmia pre-assessment appointments. Preparation of patient charts and filing as required. Telephone patients with appointments and instructions to arrive Answer telephone and direct patients to appropriate individual Fax to MDs offices and retrieve faxed info and place in appropriate spot Assist with CCN data entry Communicate with RN coordinators as needed Ordering supplies as needed. Other secretarial/receptionist duties as required. Qualifications/Skills Minimum Grade 12 or equivalent as recognized by the Province of Ontario Ministry of Education Medical Office Administration diploma or Medical Office Assistant certificate Administrative experience in a health care setting Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute Excellent understanding of medical terminology Familiar with Microsoft Office including Word and Excel Ability to work independently in a team-environment Able to organize and prioritize workload Excellent communication and interpersonal skills Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 223366 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click "Apply for Position" at the bottom of this page.
Clerical Support Associate - OP Mental Health
Humber River Regional Hospital, Toronto, ON
Position Profile Humber River Health. Lighting New Ways In Healthcare.   Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.      At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!   Join our professional team of Clerical Support Associates as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.   We currently have an exciting opportunity for a Clerical Support Associate to join our Mental Health and Addictions team.   Reporting Relationship: Manager of Mental healthHourly Rate Range: $26.805 - 27.744Location: Wilson SiteEmployee Group:   Position Responsibilities: Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics. Responsible for internal/external customer service including scheduling appointments, updating/creation of schedules in CWS, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner. Provides clerical support for program duties such as, room bookings, development of agenda/minutes for meetings, faxing/filing, stocking/ordering of supplies, OTN etc. Communicates with other departments and service areas Qualifications: High school graduate or equivalent. Completion of a Community College Medical Secretary Diploma an asset. Completion of a medical terminology course preferred. Minimum 1 year full time equivalent recent clerical experience required, preferably in a mental health care setting. Good keyboarding skills, with minimum typing speed of 40 WPM. Computer proficiency including Microsoft Office Suite. Technology literacy and usage skills preferred. Such as: video conferencing using MS Teams, OTN etc, and ability to use mobile technologies such as smartphones and tablets to connect patients to care. Strong interpersonal skills, both oral and written MEDITECH computer experience an asset Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations Ability to work independently with minimal supervision in a team environment Knowledge of a second language an asset Demonstrated customer service skills. Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office. Excellent attendance and discipline free record required.     Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Medical Secretary - Odette Cancer Centre - Casual 2024-7651
Sunnybrook Health Sciences Centre, Toronto, ON
Summary of Duties To provide medical secretarial support services to assigned physicians at the Odette Cancer Centre. Duties include O.R. booking and scheduling; typing correspondence, CVs, teaching dossiers, grants and manuscript submissions; preparing presentation packages; coordinating physician schedules, meetings, seminars and conferences; responding to enquiries, monitoring and assisting patients; setting up and maintaining files; arranging accommodations; and providing clerical support services for the programs.   Qualifications/Skills Requires successful completion of a recognized Medical Office Administration program /diploma or equivalent at the community college level, plus a minimum of two (2) years related practical experience Previous experience managing O.R. bookings scheduling Consideration will be given to candidates with an equivalent combination of relevant education and working experience Demonstrated proficiency and advanced knowledge in Microsoft Office, specifically Outlook and Word required; Excel preferred Proven accurate keyboarding (minimum net speed of 40 wpm) required Proven proficiency in English grammar, with excellent verbal and written communication and comprehension skills Well-developed organizational, prioritization and time management skills in order to meet multiple deadlines Ability to work independently and efficiently with minimal supervision
Secretary - Veterans Centre Online Team - Regular part-time 2023-6739
Sunnybrook Health Sciences Centre, Toronto, ON
This position supports the Veteran Centre APN’s, PCM’s and department teams through the provision of advanced administrative and secretarial responsibilities. Strong organizational, time management and prioritizing skills, an ability to work collaboratively with different teams as well as independently with minimal supervision are required to ensure duties are completed in a timely fashion. Excellent interpersonal skills are essential to liaise with all levels of staff.   Summary of Duties Coordinates and/or organizes and/or supports various activities (i.e. orientation, meetings, meeting minutes, education sessions, room booking, appointment scheduling)  General clerical duties – photocopying, faxing, mailing, filing, calendar invites Liaises with stakeholders (i.e. Nursing Education, APN, PCM, PCC Administrator, Pharmacy, HR, new hires, staff) Updating corporate systems (i.e. Outlook and unit contact lists) Equipment checking and updating, set-up and take down Data entry and compilation of summary reports (i.e. feedback forms) Readmissions in PCC and Quadramed for after-hours admissions Other duties as assigned.   Qualifications/Skills Advanced computer skills which include the ability to use Microsoft windows, Word, Excel, PowerPoint, Access, and the internet Completion of a relevant post-secondary Administrative Assistant/Office Management Program and/or equivalent appropriate work experience required Undergraduate degree preferred Previous related work experience in an administrative position (ideally in health care) required Typing speed of minimum 40 wpm Experience in PCC, Quadramed and Dimensions preferred Excellent organizational skills and the ability to prioritize workload without supervision Self-directed, proactive, takes initiative Ability to prioritize and handle multiple tasks simultaneously for multiple providers in a fast paced stressful environment Ability to interact effectively with individuals at all levels of the organization Excellent written and oral communication skills Demonstrated high level of commitment to Customer Service
Secretary To Medical Staff - Cardiac Cath Lab - Casual 2024-7992
Sunnybrook Health Sciences Centre, Toronto, ON
Summary of Duties: • Receive and collate patient referrals from internal/ external sources • Schedule and coordinate outpatient pre-assessment appointments and diagnostics for Structural Heart patients • Schedule and coordinate outpatient and inpatient procedures for Structural Heart patients • Preparation of patient charts and filing as required. • Telephone patients with appointments and instructions to arrive • Answer telephone and direct patients to appropriate individual • Fax to MDs offices and retrieve faxed info and place in appropriate spot • Schedule and coordinate follow up appointments and diagnostics • Communicate with RN Cardiac Coordinators as needed • Data entry and oversight of CorHealth Ontario Wait time Information System (WTIS) • Ordering supplies as needed • Checking fax and email for new referrals or patients needing a follow up • Preparing charts for new patients and follow up patients • Other secretarial/receptionist duties as required Qualifications/Skills: Minimum Grade 12 or equivalent as recognized by the Province of Ontario Ministry of Education Medical Secretarial course or equivalent experience Typing/Word processing speed 40 w.p.m. Excellent understanding of medical terminology Familiar with Microsoft Office including Word and Excel Ability to work independently in a team-environment Able to organize and prioritize workload Excellent communication and interpersonal skills
Clerical Support Associate, Operating Room
Humber River Regional Hospital, Toronto, ON
Position Profile Humber River Health. Lighting New Ways In Healthcare.   Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.       At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!   We currently have an exciting opportunity for a Clerical Support Associate to join our Operating Room team.   Reporting Relationship: Manager, Operating RoomHourly Rate Range: $26.805 - 27.744 Location: Wilson Site  Employee Group: Teamster Clerical  Hours of Work: Must be available for days (7 am - 3 pm, 8:30 am - 4:30 pm), evenings (2 pm-10 pm) and/or weekends; subject to change as per Article 3 - Management Rights.     Position Responsibilities: Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics. Responsible for customer service including scheduling appointments, updating/creation of schedules in CWS,  answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner. Provides clerical support for program duties such as, room bookings, development of agenda/minutes for meetings, stocking/ordering of supplies, OTN etc. Communicates with other departments and service areas Qualifcations:  High school graduate or equivalent. Completion of a Community College Medical Secretary Diploma an asset. Completion of a medical terminology course preferred.  Minimum 1 year full time equivalent recent clerical experience required. Good keyboarding skills, with minimum typing speed of 40 WPM. Computer proficiency including Microsoft Office Suite. Strong interpersonal skills, both oral and written MEDITECH computer experience an asset Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations Ability to work independently with minimal supervision in a team environment Knowledge of a second language an asset Demonstrated customer service skills.  Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office. Excellent attendance and discipline free record required.  Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Assistant Corporate Secretary
Purolator, Mississauga, ON
Description Reporting to the Assistant General Counsel, the Assistant Corporate Secretary will serve as a member of the Legal team. The successful candidate will be responsible for management of the Corporate Secretariat function and overseeing all corporate governance and board administration processes, including all regular and special Board, Committee, Shareholder and Pension Committee meetings and board orientation, education and continuous improvement. They will provide support and assistance to the Corporate Secretary, including project support as the need arises. They will keep abreast of governance trends and best practices and provide advice on corporate governance matters and related issues. As the ideal candidate, you will have a minimum of five years of relevant in-house legal department experience as well as previous experience supporting senior executives and Board members. You must be able to work independently as well as collaboratively with legal staff, Board members, senior executives and with external counsel. The ability to exercise good judgment, be flexible and execute under pressure with careful attention to detail are essential. You must have strong written and verbal communication skills as well as a positive attitude and poise. Administrative and organizational skills to effectively manage multiple priorities and to handle a wide variety of activities and confidential matters with discretion is required. The successful candidate will be a take charge individual with a confident can-do attitude to drive continuous improvement and efficiencies. Proficiency with Microsoft Office and familiarity with Diligent BoardBooks are a must. Responsibilities Oversee, manage and organize the Board, Committee, Shareholder and Pension Committee meetings and processes, and manage the preparation and distribution of appropriate notices, agendas and supporting documentation and resolutions. Act as Secretary at all Board, Committee, Shareholder and Pension Committee meetings. Prepare and circulate minutes of meetings and ensure that the details of the resolutions and decisions are in order so that proper account of them is taken. Develop effective Board and Committee workplans. Work with leadership in the preparation of effective meeting materials and resolutions. Additional Resposibilities Manage Board budget and arrange for payment of remuneration and reimbursement of expenses of Directors. Manage Director orientation, onboarding, offboarding and education. Provide support and advice to the Board in relation to corporate governance issues. Provide support and advice to the Corporate Secretary relating to the effective governance and performance of the Board, as well as information on governance best practices. Lead Board continuous improvement and contribute to the development and revision of governance guiding documents, and corporate policies, to reflect evolving governance best practices, legislative requirements and operational requirements. Education • LL.B. or J.D. degree or Chartered Governance Professional (or equivalent). • Good standing with a Canadian Law Society. • 5+ years of post-call relevant in-house legal department experience. • Detailed knowledge of Board processes and practices. • Demonstrated understanding of the role and responsibilities of the Board, Committees and Shareholders. • High degree of self-motivation and professionalism. • Ability to prioritize and manage multiple priorities in a time sensitive manner. • Strong organizational skills and careful attention to detail. • Excellent interpersonal and verbal communication skills. • A collaborative approach to understand and respond to organizational needs and partner with various organizational functions. • High degree of professional ethics and integrity. • Proficiency with Microsoft Office. • Familiarity with Diligent BoardBooks.
Clerical Support Associate Birthing Unit
Humber River Regional Hospital, Toronto, ON
Position Profile Humber River Health. Lighting New Ways In Healthcare.   Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.      At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!   Right now we are looking for a Clerical Support Associate to work with our Birthing Unit Reporting Relationship: Manager, Birthing Unit and Pre-Natal Clinic  Hiring Salary Range: $26.805 - 27.744 Hours of work: Rotating shifts, 8 or 12 hours, days/evenings/nights/weekends Location: Humber River Health - Wilson SiteUnion:  NOWU Position Responsibilities: Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing. Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner. Communicates with bed allocation and other departments to arrange patient placement. Communicates with other departments and service areas as required.  Qualifications: High school graduate or equivalent required Completion of a Community College Medical Secretary Diploma an asset Minimum 1 year recent clerical/office administration experience in a health care setting required Good keyboarding skills, with minimum typing speed of 40 WPM Computer proficiency including Microsoft Office Suite MEDITECH computer experience required A good working knowledge of basic related medical terminology Strong interpersonal skills, both oral and written Ability to work independently with minimal supervision in a team environment Excellent attendance and discipline free record required.   Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Corporate Law Clerk
Impact Recruitment, Toronto, ON
Ever dream about what it’s like working for a resource-rich global law firm? Want to work in a team that actually enjoys spending time together outside of work? Like the perfect blend that hybrid working arrangements offer? If so, I have good news, APPLY BELOW! ABOUT OUR CLIENTRepresented by thousands of lawyers and multiple offices all over the world, our client is a full-service firm with a strong focus in corporate and finance law. They’ve built a presence in multiple industries and markets, all while maintaining inclusive and innovative practices. Now they’re looking for a bright Corporate Law Clerk to join their ever-growing team! ABOUT THE OPPORTUNITYReporting to the Corporate Team Lead, you’ll be heavily involved in taking files from start to finish on your own. Not to worry, should the workload ever get overwhelming, you’ll have a group secretary who will be able to take some of the weight off your shoulders and provide the resources you need to succeed! Not to mention the implementation of a hybrid work schedule of 3 days in office and 2 days at home, you’ll get the best of both worlds.ABOUT THE POSITIONYour day-to-day responsibilities will include: Handling various corporate transactions from start to finish (e.g. incorporations, amendments, amalgamations, continuances) Handling tax reorganizations Overseeing minute book reviews Performing annual corporate maintenance Handling extra-provincial registrations and renewals Maintaining filing systems and databases Delegating tasks to junior clerks THE REQUIREMENTS At least 6 years of experience as a Corporate Law Clerk A Law Clerk Diploma Proficiency in iManage and/or Corplink is a major asset COMPENSATION $75,000 - $130,000 (depending on experience) Extended health and dental coverage Health Spending Account Gym allowance RRSP matching (up to 5% after 1 year with the firm!) HOW TO APPLYPlease apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please contact Megan Chua at: 604 689 8687 ext. 239 or email [email protected]. To learn more about our open positions, visit us at impactrecruitment.ca. Looking for a job NOW? Sign up for AmbiMi (Impact Recruitment’s sister company) to find a job today: https://www.ambimi.com/become-a-professionalABOUT IMPACT RECRUITMENTSpecializing in a wide variety of industries and recruitment verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth.The Certified Candidate system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca. Privacy and confidentiality are important to us; as such all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.
Manager, Nurse Practitioner Clinic Operations - Full-time
VON Canada, Toronto, ON
Requisition Details:Employment Status: Permanent, Full-time (1.0 FTE)Program Name: Nurse Practitioner ProgramNumber of Hours Bi-Weekly: 75Work Schedule: DaysOn Call: NoSummary:Reporting to the Director Home and Community Care, the Manager, Nurse Practitioner Clinic Operations is responsible for supporting the Medical Secretaries to meet their operational goals efficiently while ensuring that an enhanced level of patient care and service experience in our clinics putting patient care above all others is preserved.\u00A0 The Manager promotes team work and collaboration between groups through exceptional managerial abilities, which translates to excellent patient care and provides: training, planning, and oversight of general clinic operations.\u00A0 Key Responsibilities:Supports the work of Medical Secretaries within the Nurse Practitioners (NP) clinics to create a positive & collaborative workplace environment while ensuring the highest level of client service is achieved.Organize and evaluate workflows to standardize and optimize processes across the Medical Secretary role and NP clinics.Communicates performance expectations clearly and consistently with teams and assists with the performance development of Medical Secretaries in alignment with the organization priorities.Adheres to the performance coaching model while collaboratively working with Nurse Practitioners and Labour Relations teams to address any performance issues.Collaborates with and supports relationships with Nurse Practitioners to ensure optimal operations across all NP Clinics.Guides new employees through the orientation process and ensures all probationary reviews and stay interviews are completed.Maintains personnel records to ensure proper documentation of employee classification(s), valid license.Develops clinic specific philosophy and standards of patient care in collaboration with the NP and ensure that these align with VONs strategic plan.Ensures team members follow standard Medical Secretary operating and administrative processes by conducting Gemba observations to evaluate process adherence in order to achieve effective client care and exceptional client experience.Identify process trends, gaps and variations as part of establishing a continuous improvement monitoring system.Collaborates with NPs and Director Home and Community Care to ensure highest quality of service and care for clients and works toward prompt resolution via recommendation or intervention when required.Oversees the approval of invoices and vendor contracts related to the NP clinics ensuring their accuracy through auditing processes to avoid delay and provides follow up to resolve any issues.Participates in budget preparation, financial performance management and measurement reportsCompletes reports for internal and external stakeholders conducting relevant analysis and ensuring timely submission.Maintains the Electronic Medical Records (EMR) system for NPs and their clinics by performing regular audits to ensure its accuracy.Organize and attend educational conferences and system meetings for the NP program as required.Other duties as assigned.Common Responsibilities:Promotes the strategy of VON and their role as an integrated community care provider to all stakeholders and staffPrioritizes and ensures alignment of emerging opportunities in the community with VON strategic planProvides leadership in navigating the requirements and complexities of unionized and non- unionized environmentsCoaches, advises, motivates, and provides leadership to staff; creates a positive workplace for staffPromotes the Lean team management approach to ensure a common paradigm of management and discipline of management practicesEnsures there are mechanisms for all staff to come together to hear of organizational news and to provide feedback on what is working and what is not workingEnsures all Districts have a plan to complete performance development and learning plans with all staffPromotes common approaches to orientation, learning, motivating, recognizing and supporting staff when achieving organizational goals; such as meeting or exceeding KPIs, meeting or exceeding milestonesProvides leadership and commitment to building client and family engagement and following accreditation Canada StandardsProvides leadership in the promotion of a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations, that KPIs related to safety are regularly reviewed by management, that appropriate investigations occur when needed, and plans to address issues are created and acted upon.Compliant with the VON Safety Management System, including all Safe Work Practices and Procedures.Promotes work/life balance fostering professional excellence and personal fulfilment and healthPromotes the use of technology-based systems for the capture, transformation and distribution of knowledgeAbides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place in the RegionExternal and Internal Relationships:Fosters positive labour/management relationships by confirming adherence to the\u00A0 collective agreement, leading labour/management meetings, and working to resolve areas of disagreement involving interpretation of the collective agreement where applicable.Interacts frequently with operations leadership team, Nurse Practitioners and other multidisciplinary team members.Engages external vendors and service providers to acquire and maintain equipment.Interacts with government agencies and/or other funders associated with the province of the clinic to align the day-to-day operations of the clinic ensuring a consistent approach.Engages with clients and families, specialty physician\u2019s staff and other physicians. Education, Designations and Experience:Bachelor\u2019s Degree or Post-secondary education in a related field such as Medical Office Administration or Health Services Administration.A minimum of 5 years\u2019 experience in functional area.A minimum of 3 years\u2019 experience managing people in a supervisory or team lead role.Competency with computer-based EMR, Telus and Microsoft Office is required.Understanding of the Nurse Practitioner role in a Primary Health Care setting is an asset.Lean experience is considered an assetExperience in a non-profit health care environment is an asset.Skill Requirements:Strong knowledge of medical office operations.Good planning and strong organizational skills.Outstanding client service skills.Excellent oral and written communication skills.Excellent problem-solving skills.Ability to work as a team member to achieve desired results.Understanding of medical ethics, applicable laws and regulations.Strong computer skills including working with data bases.Ability to multi task in a fast-paced environment.Financial experience working in an approved budget.Other:A current and original satisfactory Criminal Records Check is required upon the start of your employment.A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.Access to a personal vehicle for business use.Work Conditions and Physical Capabilities: Attention to detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, kneel, crouch using good body mechanics; Walk, sit, stand, climb stairs; Hand movements\u00A0
Clerical Support Associate, Emergency Department, Full time
Humber River Regional Hospital, Toronto, ON
Position Profile Humber River Health. Lighting New Ways In Healthcare.   Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.      At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!   Right now we are looking for a  Clerical Support Associate to work with our Emergency Department.   Reporting Relationship: Manager, Emergency DepartmentHiring Salary Range:  $26.805-27.744Location: Humber River Health - Wilson SiteHours of work:  days, evenings and nights with rotating weekendsUnion: NOWU Position Responsibilities: Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics. Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner. Communicates with bed allocation and other departments to arrange patient placement. Communicates with other departments and service areas Qualifications: High school graduate or equivalent. Completion of a Community College Medical Secretary Diploma an asset. Completion of a medical terminology course preferred. Minimum 1 year full time equivalent recent clerical experience required, preferably in a health care setting. Recent Emergency registration experience preferred, including EDM. Good keyboarding skills, with minimum typing speed of 40 WPM. Computer proficiency including Microsoft Office Suite. Strong interpersonal skills, both oral and written MEDITECH computer experience an asset Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations Ability to work independently with minimal supervision in a team environment Knowledge of a second language an asset Demonstrated customer service skills. Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office. Excellent attendance and discipline free record required.   Why choose Humber River Health?   At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.   Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority.  We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.   Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.   Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.   Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Secretary To Medical Staff - Schulich Heart Centre Cath Lab: Triage Office - Temporary Full-time 2024-8195
Sunnybrook Health Sciences Centre, Toronto, ON
Summary of Duties Scheduling of outpatient and inpatient procedures for the Cardiac Cath Coordinators Managing the schedule Entering Corhealth data into database Preparation of patient charts as required and querying Sunnycare records Ordering supplies as needed Reception duties Pre-registration of Patient into Quadramed   Qualifications/Skills Minimum Grade 12 or equivalent as recognized by the Province of Ontario Ministry of Education Medical Secretarial course or equivalent experience Typing/Word processing speed 40 w.p.m., Excellent understanding of medical terminology Familiar with Microsoft Office including Word and Excel Ability to work independently in a team-environment Able to organize and prioritize workload Excellent communication and interpersonal skills
Casual Support Staff/Clerical Support Staff
Dufferin-Peel Catholic District School Board, Mississauga, ON
Casual Support Staff/Clerical Support Staff The Dufferin-Peel Catholic District School Board is a dynamic board committed to the delivery of quality educational programs and services. DPCDSB has over 73,000 students enrolled in 151 schools throughout Mississauga, Brampton, Caledon and Orangeville. We are one of the largest employers in the region with approximately 8000 employees in an increasingly diverse community. We are one of Ontario’s largest school boards, encompassing both urban and rural areas. As a progressive employer we support flexible work arrangements through a remote work policy. Position Summary The Dufferin-Peel Catholic District School Board welcomes all applications for the Casual Secretarial/Clerical Support Staff position. The Casual Secretarial/Clerical Support Staff will provide clerical and secretarial support necessary for the efficient operation of school offices and Board Offices, in the absence of a permanent secretary. The assignments may be located at any of the schools in our district. As a Casual Secretarial/Clerical Support Staff, you will have the opportunity to select school locations you would like to support. Casual Secretarial/Clerical Support Staff will be placed according to operational needs, day-to-day or on a short-term assignment.If youmeet the requirements for the position, selected candidates will be sent skill tests to be completed (excel, word, data entry and typing), if the candidate is successful in all the test requirements, the candidate will be contacted for an interview.Please see the requirements below: A Secondary School Graduation Diploma Well-versed in Microsoft Office (all applications) Expertise in the use of computer technology (e.g. email, spreadsheets and internet applications) Minimum typing 30 words per minute Exceptional interpersonal skills and customer service skills Strong organizational and communication skills Commitment to providing a friendly, supportive and welcoming environment Ability to multi-task Written and oral communication skills Willingness to acquire skills in Board specific programs (Student Information Systems, IREN, other board applications) 1-4 years of recent working experience in an office environment Availability to accept assignments on a casual basis during the day and with short noticeExperience in the following areas would be an asset: Bookkeeping and budget skills Familiarity with School Board regulations/policies and procedures Reception/Switchboard Ability to adapt to changing and different environments A valid drivers license is an asset First Aid CertificationTo be considered for this position, please forward your resume and a covering letter quoting File: Casual Support Staff detailing your experience and qualifications, by e-mail, to: [email protected] For more details regarding the job description please contact us at (905) 890-0708 extension 24436.ALL new employees will be required to submit a current original criminal background check (CBC) including a "Vulnerable Sector Screening" (VSS) issued within 6 months prior to commencing employment with the Board.Diversity and Inclusion:We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to: • First Nations, Métis and Inuit peoples, and all other Indigenous peoples; • members of groups that commonly experience discrimination due to race, ancestry, colour or place of origin; • persons with visible and/or invisible (physical and/or mental) disabilities.If you require disability-related accommodation in order to participate in the recruitment process, please contact us at (905) 890-0708 extension 24436 to provide your contact information. The Dufferin-Peel Catholic District School Board is an equal opportunity employer. We will accommodate your needs under the Ontario Human Rights Code.We thank all applicants but advise that only those under consideration will be contacted.
Administrative Assistant - Information Services - Regular part-time 2024-8644
Sunnybrook Health Sciences Centre, Toronto, ON
Summary of Duties The Administrative Assistant provides comprehensive administrative and secretarial support to Operations Team (including Operations Director, Project Manager, Nursing and Clinical Leaders) in organizing and coordinating daily activities of the administrative office. Acts as project support for major program initiatives e/g. Accreditation, process teams, etc. Organizes all aspects of special event planning including room bookings, catering, audiovisual, event materials, etc. Manages complex schedules and ensures the corresponding work is produced in a timely and efficient manner to support the activities of the day. Develops agendas, reports, policies and procedures, and materials related to meetings (including presentations) and serves as recording secretary on selected committees. Acts as back up for other Administrative Support Staff.   Qualifications/Skills Completion of a relevant post-secondary Administrative Assistant/Office Administration Program required. Previous three years related experience required, preferably in a health care environment, and experience taking minutes of meetings. Demonstrated ability to exercise sound judgment, work independently when required and prioritize time sensitive requests. Tact and discretion in dealing with sensitive and confidential issues/files. Excellent communication skills, both verbal and written. Good inter-personal skills and ability to work well with a diverse group of individuals Advanced proficiency in Microsoft Word, Excel, PowerPoint and Outlook. Knowledge of database software would be an asset. Must type 60 words per minute with 5% error rate Desire and ability to take on new and added responsibilities. Capable of maintaining composure and competence when working to deadlines Superior time management, organizational skills, accuracy and attention to detail required.