We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Channel Marketing Manager in "

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Найдите подходящую статистику

B2B Marketing Manager

Смотреть статистику

Brand Marketing Manager

Смотреть статистику

Campaign Marketing Manager

Смотреть статистику

Client Marketing Manager

Смотреть статистику

Commercial Marketing Manager

Смотреть статистику

Content Marketing Manager

Смотреть статистику

CRM Marketing Manager

Смотреть статистику

Customer Marketing Manager

Смотреть статистику

Digital Marketing Manager

Смотреть статистику

Direct Marketing Manager

Смотреть статистику

Display Marketing Manager

Смотреть статистику

E-Commerce Marketing Manager

Смотреть статистику

Email Marketing Manager

Смотреть статистику

Enterprise Marketing Manager

Смотреть статистику

Events Marketing Manager

Смотреть статистику

Field Marketing Manager

Смотреть статистику

FMCG Marketing Manager

Смотреть статистику

Global Corporate Marketing Manager

Смотреть статистику

Group Marketing Manager

Смотреть статистику

HVAC Marketing Manager

Смотреть статистику

Internal Marketing Manager

Смотреть статистику

International Marketing Manager

Смотреть статистику

Online Marketing Manager

Смотреть статистику

Performance Marketing Manager

Смотреть статистику

Product Marketing Manager

Смотреть статистику

Regional Marketing Manager

Смотреть статистику

SEO Marketing Manager

Смотреть статистику

Social Marketing Manager

Смотреть статистику

Technical Marketing Manager

Смотреть статистику

Trade Marketing Manager

Смотреть статистику
Show more

Recommended vacancies

District Manager, Inside Sales
ADP, Inc., Mississauga, ON
ADP is hiring a District Manager, Inside Sales. Are you ready for your next best job where you can control your financial future -- and achieve that perfect work-life balance you've been searching for? Are you ready to grow your career with a formal career path at an established, respected, global leader? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself! As a District Manager, Inside Sales, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients over the phone and using virtual technology. You will serve as a consultative business partner introducing ADP's leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You'll provide expert guidance and use your entrepreneurial spirit to build your book of business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success. To start, your leader will provide daily goals around the number of dials, talk-time, and appointments set -- all to get you off to the best start possible. As you prove yourself and settle into the role, you'll find autonomy, flexibility within your daily schedule, work-life balance a set schedule Monday -- Friday, no weekends!), and virtual appointments with clients vs. travel to their offices. Let's also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos What you'll do: Responsibilities Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner. You're always learning, growing, and questioning what was done in the past to make things better. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Two or more years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Experienced skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality earned to build relationships, impact businesses for the better, and achieve success. Bonus points for these: Preferred Qualifications Prior quota-carrying experience Ability to successfully build a network and effectively use social media for sales YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. What are you waiting for? Apply today! Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
District Manager, Outside Sales
ADP, Inc., Mississauga, ON
ADP is hiring a District Manager, Outside Sales. Are you ready for your next best job where you can control your financial future -- and achieve that perfect work-life balance you've been searching for? Are you ready to grow your career with a formal career path at an established, respected, global leader? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself! As a District Manager, Outside Sales, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients over the phone and using virtual technology. You will serve as a consultative business partner introducing ADP's leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You'll provide expert guidance and use your entrepreneurial spirit to build your book of business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success. To start, your leader will provide daily goals around the number of dials, talk-time, and appointments set -- all to get you off to the best start possible. As you prove yourself and settle into the role, you'll find autonomy, flexibility within your daily schedule, work-life balance a set schedule Monday -- Friday, no weekends!), and virtual appointments with clients vs. travel to their offices. Let's also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos. Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos What you'll do: Responsibilities Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner. You're always learning, growing, and questioning what was done in the past to make things better. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: 2+ years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Experienced skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality earned to build relationships, impact businesses for the better, and achieve success. High school diploma. Bonus points for these: Preferred Qualifications Prior quota-carrying experience Ability to successfully build a network and effectively use social media for sales YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. What are you waiting for? Apply today! Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Manager, Customer Insights & Reporting
BMO, Toronto, ON
Application Deadline: 05/09/2024Address:33 Dundas Street WestThe Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking.The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations.Key AccountabilitiesAnalytic Capabilities & Critical ThinkingUnderstand business KPIs, and relevant drivers and factors that can help reach business objectives.Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect.Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations.Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques.Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.Design and Delivery of Performance Reporting and DashboardsResponsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality.Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners.Refine design proposals in collaboration with various stakeholders in Personal banking.Apply thoughtful consideration to the best way to present complex materials in a consumable way.Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives.Leadership and Relationship ManagementWork collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting.Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results.Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.Risk ManagementEnsure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvementsCross Functional RelationshipsThis job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders:Managers and Senior Managers of Line of Business including:Analytics Centre of Excellence and all associated teams withinCanadian P & C Product groupsCustomer MarketingNA ChannelsTechnology and OperationsP&C Distribution - Sales & Service Divisions and North American Contact CentresKnowledge & SkillsKnowledgeBS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar.3+ years of applicable experience.Strong foundation in data and analysis.Ability to pull data from multiple sources and formulate comprehensive and actionable reportsStrong analytic and pattern recognition to connect causal factors and form hypotheses.SkillsExpert proficiency in SQL, Excel, PPT.Proficiency in SAS EG coding.Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.Ability to interact with all levels of end users and technical resources.Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau.Creative problem-solving skillsA 'can-do' attitude and passion for analytics including the insight and value it can provide.Self-motivation and the capacity to work under pressure and tight deadlines.Proven ability to self-check work to ensure results are error-freeAbility to plan, organize and work on multiple tasks simultaneouslyTechnical experience working in analytical software, and business software (Excel, PowerPoint, Word)Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Revenue Management- Digital Programmatic and OOH
Rogers, Toronto, ON
Manager, Revenue Management- Digital Programmatic and OOH Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking to hire an experienced leader to be a part of our Rogers Media Team in a new role of Manager, Revenue Management- Digital Programmatic and OOH. Reporting to the Director of Planning & Inventory -(D)OOH, this role is responsible for maximizing revenue and yield across both direct and indirect programmatic sales and our digital OOH channels. Analytically minded and extremely detail-oriented, our ideal candidate has a passion for learning and intellectual curiosity that will lead them to ask questions beyond their given daily tasks.What you will be doing...Yield Management: Lead yield management efforts to optimize revenue across our network of websites, factoring in the impact of programmatic revenue across all platforms (display, video, audio) as well as our OOH assets both direct and programmatic across our billboard and place based networks. Optimization: Optimize demand across channels (i.e. open, private for digital and direct, open and private for DOOH), consistently refining tactics to maximize revenue. Develop strategies: Drive development of quantitative models necessary for evaluation and implementation of new strategies and product rollout backed by data. Technical leadership: Identify new technologies and system development methodologies, partnering with internal teams to integrate programmatic demand into holistic ad decisioning strategy Test pricing strategies: Conduct tests of pricing strategies to improve yield and grow overall revenue Reporting: Maintain, develop and enhance weekly/monthly/quarterly reports to the business on yield tracking, revenue reporting and other key monetization metrics for executives, sales and finance teams. Collaboration: Collaborate with ad operations, ad solutions, product, audience insights, partners, and tech to push the boundaries on programmatic ad product.Mange relationships with existing digital and DOOH SSP's and identify new partnerships that address areas of need. Build relationships with RSM partners- i.e. Allvision, Vertical Impression, etc. Set pricing: Work closely with Product and Sales teams to create packaging guidelines and rationalize profitability and pricing of new media products.In addition to refining and managing all existing programmatic floors. Troubleshoot issues: You will be expected to help troubleshoot issues that arise on a day to day basis within our programmatic ad stack. What you will bring... Degree or Diploma in Business, Statistics, Analysis. 5+ years digital advertising experience preferably in publisher side, with 2 years of managing programmatic channels. Preferred DOOH experience, but not mandatory. Expertise in the online advertising ecosystem; different ad technology stacks and vendors and how they fit into the digital advertising ecosystem. Hands-on experience working with ad networks, ad exchanges and/or demand side platforms preferred (Exchange, DSPs, SSPs, DMPs, Publisher Programmatic division). Consultative, data-driven approach towards delivering business results and process improvements. Strong media measurement and data analytics background. Ability to meet deadlines and provide superior customer service to external and internal clients. Ability to articulate thoughts and concepts fluidly. Exceptional communication skills, both internally and externally. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Digital & Advertising & Analytics Requisition ID: 238110 #LI-AP1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Revenue Management, Advertising, Equity, Manager, Revenue, Finance, Marketing, Management
Manager, BMO Rewards Program Customer Engagement & Lifecycle Management
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestLoyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card . The brand perception , customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio . The Manager, BMO Rewards Program Customer Engagement & Lifecycle Managementis accountable in delivering the CRM strategies , planning and execution of key customer focused rewards program KPI's including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers , rewards program promotions, credit card offers and campaigns and NPS benchmarking . The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and executio n . This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPI's CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest resultsLeads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making.Responsible for reporting on channel specific KPIs such as web and email engagementDevelop rewards programs and campaigns based on customer segment, seasonal needs, and market trendsMaintain and evolves the Rewards Marketing and Promotions CalendarManage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects)Manage operations and marketing strategy to maximize efficiencies and increase customer value propositionLead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPI's Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance IndicatorsWork with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion.Rewards offer and promotional SME, sharing best practices and standards - including offer strategy, communication strategy, execution, and reportingWorking effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPI's KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations4-6 years Marketing, CRM or Rewards program management experienceP&L accountability and payments experience preferredMinimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferredSkills Strategic thinker who can develop and execute near-term and long-term strategies and roadmapsProven ability to build relationships with partners and colleagues across different business units and groupsProven ability to influence without authority and drive changeAble to think like a customer and design the right customer experienceProven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiativesExcellent business acumen and financial, analytic and business casing skillsVery strong communication skills (oral and written) with ability to frame and effectively communicate complex problemsExcellent problem-solving skillsTeam-oriented, collaborative and flexibleStrong time management and project management skillsRisk management capabilitiesGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Sr Manager, Affiliates & Partn
Rogers, Toronto, ON
Sr Manager, Affiliates & Partn Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Reporting to the Head of Marketing, the Senior Manager, Affiliates and Partnerships has ownership and accountability for growing and executing our affiliate marketing program and forging strategic partnerships. Rogers Bank is on a mission to grow awareness and provide value for Rogers Communications loyal customers. We require a bold, daring and experienced affiliate and partnerships marketing leader that can grow the channel, build and maintain strong relationships with our partners and affiliates, while finding and developing new opportunities while continuously optimizing the program.The role is accountable for ensuring that new and existing initiatives are run in accordance with Rogers and the Rogers Bank's standards and achieves the required business objectives. The role works in partnership with internal bank and Rogers stakeholders as well as external partners.What you will do: Focused on partnership, business development and growth of Rogers Bank by acquiring new accounts throught affiliate and partner marketing Understands the key affilaites in the Canadian credit card industry, the key affiliate networks and the key vendors, as well as trends and best practices in the space Create and maintain relationships with partners, acting as a main point of contact for all partner/affiliate marketing activities. Able to build and maintain relationships with key players, select appropriate partners, creating and executing partner marketing strategies. Able to appropriately forecast budget and account volumes and understand the ROI of their channel ongoing and annually Accountable for delivery of off-shore dealer relationships and results through that channel Brings an existing knowledge of the industry, develops new partners and maintains a network of affiliates and potential new affiliates to ensure continued growth for the channel Negotiate contracts and pricing as we onboard new partners, and re-negoitates with existing partners as nessecary. Collaborates with marketing, product and finance teams to develop and implement industry-leading affiliate marketing campaigns that drive outsized sales and revenue growth compared to competitors Monitor performance of partners, adjusts strategies as required to achieve desired outcomes and provides regular reports to partners and Bank/Rogers management Manage the affiliate program from start to end, including tracking, reporting, and ensuring payment processing is completed in a timely manner Ensure compliance to industry regulations and guidelines as well as to partner contracts and program terms and conditions. What you will bring: 5+ years of affiliate/partner sales management experience, 5+ years of management experience 5+ years of financial services, in particular credit card experience Appropriate knowledge of applicable laws, regulations and guidelines, including: Bank Act and Regulations; Personal Information Protection and Electronic Documents Act and Regulations; Proceeds of Crime (Money Laundering) and Terrorist Financing Act and Regulations; and Supervisory Frameworks and Regulatory Guidelines. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style. Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. Strong critical thinking skills combined with concrete, disciplined execution, as well as decisiveness and an action orientation. Very high ethics and respect for team, peers and clients alike.Champions and exhibits the Company corporate culture. Collaborative leader with demonstrated ability to impact and influence across various functions and groups at all levels of an organization. Ability to execute against multiple priorities and excel in a fast-paced, results-oriented work environment with great attention to detail. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Marketing & Marketing Communication Requisition ID: 306237 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Bank, Banking, Compliance, Network, Marketing, Finance, Legal, Technology
Manager, Campaign Analytics
Rogers, Toronto, ON
Manager, Campaign Analytics Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Reporting to the Senior Manager, Channel Performance, as the Manager of Campaign Analytics, you will play a critical role in assessing and optimizing the effectiveness of our marketing campaigns. Leveraging your expertise in data analysis and interpretation, you will be responsible for extracting actionable insights from campaign data to inform strategic decisions and drive continuous improvement. This position offers an exciting opportunity to work collaboratively with cross-functional teams and contribute directly to the success of our marketing initiatives.What you will do: Campaign Analysis: Conduct thorough analyses of marketing campaign performance across various channels and platforms, including but not limited to digital, social media, email, and traditional media. Utilize statistical methods and analytical tools to extract meaningful insights from raw data. Insight Generation: Interpret campaign data to identify trends, patterns, and correlations. Generate actionable insights and recommendations to optimize future campaigns, improve targeting strategies, and enhance overall performance metrics. Data Visualization: Develop visually compelling reports and dashboards to communicate key findings and insights effectively to stakeholders at all levels of the organization. Utilize data visualization tools such as Power BI to present complex information in a clear and understandable manner. Predictive Modeling: Explore predictive modeling techniques to forecast campaign outcomes and anticipate potential challenges or opportunities. Collaborate with data scientists and other analytical professionals to develop predictive models and algorithms tailored to specific marketing objectives. Cross-Functional Collaboration: Work closely with marketing teams, Product and Finance to align analytics efforts with strategic objectives. Collaborate with stakeholders to define key performance indicators (KPIs), establish tracking mechanisms, and evaluate campaign success criteria. Performance Monitoring: Implement robust tracking and measurement frameworks to monitor campaign performance in real-time. Proactively identify deviations from expected performance metrics and recommend adjustments or optimizations to maximize ROI. Continuous Improvement: Drive a culture of continuous improvement by analyzing past campaign performance, conducting A/B testing, and experimenting with new strategies and tactics. Stay abreast of industry trends, best practices, and emerging technologies in campaign analytics and incorporate learnings into future initiatives. What you will bring: Bachelor's or Master's degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., Google Analytics, Tableau Certification) preferred. Proven experience in campaign analytics, digital marketing analytics, or a related field, with a strong track record of driving measurable business impact through data-driven insights. Proficiency in data analysis and visualization tools such as SQL, Tableau, Power BI, or Google Data Studio. Strong quantitative and qualitative analytical skills, with the ability to synthesize complex data sets and draw actionable conclusions. Excellent communication skills, with the ability to effectively convey technical concepts and insights to non-technical stakeholders. Demonstrated ability to work collaboratively in a cross-functional team environment, with a proactive and results-oriented mindset. Familiarity with marketing automation platforms, CRM systems, and digital advertising platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads) is a plus. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Marketing & Marketing Research / Analysis Requisition ID: 306236 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Market Research, Bank, Banking, Advertising, Marketing, Finance
Sr. Manager, CBM Marketing
Rogers, Toronto, ON
Sr. Manager, CBM Marketing Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.We are seeking a dynamic and experienced Senior Manager of Acquisition Marketing to lead our customer acquisition efforts across multiple channels. This role will be pivotal in driving growth through effective CRM strategies, optimizing digital sales, and collaborating closely with marketing agencies. The ideal candidate will possess a blend of strategic thinking, analytical prowess, and leadership skills to spearhead our acquisition initiatives.Reporting to the Head of Marketing, the Senior Manager, Acquisition Marketing will lead a team of commercial leads in an Agile Marketing environment and will work collaboratively across Rogers Marketing, Rogers Bank, Legal and the Product team to deliver on aggressive targets.What you will do: Develop and Execute Acquisition Strategies: Lead the development and implementation of comprehensive acquisition strategies to drive customer growth, leveraging CRM techniques, digital sales channels, and other relevant marketing tactics. CRM Management: Oversee the CRM program, including segmentation, customer journey mapping, email marketing campaigns, and personalized communications to enhance customer engagement, retention, and lifetime value. Digital Sales Optimization: Drive digital sales performance through continuous optimization of website conversion funnels, landing pages, and user experience, collaborating with cross-functional teams to enhance online sales performance. Agency Management: Manage relationships with external marketing agencies, including but not limited to media buying agencies and creative agencies. Set clear objectives, provide guidance, and ensure deliverables are met within timelines and budget constraints. Performance Analysis and Reporting: Utilize data-driven insights to monitor, analyze, and report on the effectiveness of acquisition marketing campaigns and initiatives. Develop actionable recommendations for optimization and improvement based on performance metrics and KPIs. Cross-functional Collaboration: Collaborate closely with internal teams, including product, sales, and analytics, to align acquisition marketing strategies with broader business objectives and ensure seamless execution across all touchpoints. Agile Marketing adoption: Adopt working in an Agile Marketing way to test and learn and drive towards achieving KPIs within the Agile Marketing framework. Stay Updated on Industry Trends: Stay abreast of industry trends, best practices, and emerging technologies in acquisition marketing, CRM, and digital sales. Continuously seek opportunities to innovate and improve our approach to customer acquisition. What you will bring: Bachelor's degree in Marketing, Business Administration, or a related field. MBA or advanced degree preferred. Proven track record of at least 5 years in acquisition marketing roles, with a focus on CRM, digital sales, and agency management. Extensive experience in developing and executing successful acquisition strategies, preferably in a fast-paced, consumer-facing industry. Strong analytical skills with the ability to interpret data, draw actionable insights, and drive data-informed decision-making. Excellent project management skills with a demonstrated ability to manage multiple projects simultaneously and meet tight deadlines. Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with internal teams and external partners. Proficiency in CRM platforms, digital marketing tools, and analytics software. Experience leading and motivating a team Experience working in an Agile Marketing environment Strategic mindset with a proactive and results-driven approach to problem-solving. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Marketing & Marketing Communication Requisition ID: 306234 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing MBA, Marketing Manager, CRM, Bank, Banking, Marketing, Technology, Finance
Internal Communications Manager, Global Communications
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity This exciting role sits in the Internal Communications Team, which supports KPMG to drive internal communications programs, projects and campaigns that protect and enhance the firm's reputation and support its trust and growth ambitions. This role will be for the Business Partner relationship with Global Quality & Risk Management and Global Tax & Legal. It will be responsible for designing and delivering a multi-channel program of communications for these functions, acting as a subject matter expert and the 'voice' of these functions within the wider Communications team. What you will do Responsible for maintaining a strong Business Partner relationship with the leadership teams of two global functions: Global Quality & Risk Management and Global Tax & Legal Designs and delivers a multi-channel program of communications for these functions, within budgeted expectations, with close oversight from more senior team members. Acts as a subject matter expert and the "voice" of these functions within the wider Global Communications team, bringing news and perspectives from those functions into broader communications projects, including contributing stories to Global News. Leads communications campaigns for GQRM and GT&L, securing engagement and support from other business partners as appropriate. Independently generates and applies innovative and creative techniques in suggesting and implementing process improvements to processes and procedures related to own area. Continuously expands their network with others in the Marketing and Communications and wider KPMG communities. Is familiar with internal communications best practices and innovative techniques and employs them frequently. Understands how to effectively manage and leverage the full range of KPMG International communications channels - both those relevant to immediate projects and the wider KPMGI environment. And understands the integration points between global and local channels. What you bring to the role A communications professional with at least five years of experience, and at least one year focused on internal communications. Experience supporting and working with senior management is essential. Experience in professional services and/or a B2B environment will be an asset. Experience of developing compelling value propositions for services/campaigns. Excellent writing and communication skills, with an ability to grasp business objectives and translate into actionable technical and functional requirements. Strong influencing and communication skills to act professionally, calmly and persuasively when dealing with key internal stakeholders. Comfort with wide variety of cultural differences and skill sets and ability to work a flexible schedule to interact with colleagues in other time zones around the world. Proven ability to create, engage and maintain a strong professional network to achieve corporate goals. Diploma or undergraduate degree preferably in a communication related qualification. Technical qualifications: MS Office (Work, Outlook, PowerPoint), MS SharePoint, MS Teams, and strong writing, editing and proofreading skills. Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Sr. Manager, Digital Marketing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestConsults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Ensures consistent application of BMO's brand and design system standards.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions.Acts as the prime subject matter expert for internal/external stakeholders.Ensures alignment between stakeholders.Defines business requirements for digital marketing measurement capabilities.Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.Conducts various pre-implementation and post-implementation analyses to estimate/measure campaign/program impact e.g., revenue increase, cost reduction, corporate brand image favourability.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.Leads change management programs of varying scope and type, including readiness assessments, planning, execution, evaluation and sustainment of initiatives.Manages the development and adoption of best practices.Leads the execution of ongoing programs; assesses and adapts as needed to ensure quality of execution.Leads the design, implementation and management of core business/group processes.Leads the design, development, and implementation of digital marketing activities.Automates validation tests to improve quality and efficiency of the validation process.Validates and tests models used in marketing measurement and reporting to assess/address performance and compliance.Leads/participates in the design, implementation and management of core business/group processes.Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide customer behavior and campaign related insights and recommendations.Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.Monitors compliance with policy, brand standards and design system standards, escalates as required.Coordinates and executes campaign and program activities; makes changes to resolve issues.Monitors and tracks campaign performance and addresses any issues.Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Post-secondary degree in business, marketing or communications related discipline.Knowledge and experience in financial services.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Sales Planning and Analytics-Contract
Equest, Toronto, ON
Your Moneris Career - The OpportunityYou will lead the sales business planning process, focusing on revenue generation. It ensures cohesive strategies across sales, marketing, product development, partnerships, and important partners to achieve sales objectives. Your role will involve collaborating with Sales leadership to shape channel strategies, evaluating the performance of each sales channel to gauge success and identify areas for growth. Additionally, you will oversee the implementation and monitoring of Sales Key Performance Indicators (KPIs), seeking ways to enhance performance, measurement, and reporting. It also includes conducting ad-hoc analyses to support the Sales team and managing Salesforce Reporting throughout the organization.Contract Term: 12 months.Location: You will be based in our Toronto office and will work in a Hybrid model.Reporting Relationship: You will report to Director, Sales Marketing AnalyticsYour Moneris Career - What you'll doStrategy & Planning:Work with partners to identify revenue opportunities.Manage the execution plan for sales programs and collaborate with Marketing on program execution alignment with the sales strategy.Manage sales contests and budgets for various programs.Guide the sales team in utilizing data for strategic decision-making.Performance Management & Analysis:Oversee the implementation and monitoring of sales KPIs.Analyze performance across sales channels to identify areas for growth and manage ongoing sales reportsProvide insights to sales on performance through analyses, reports, and ad-hoc requests.Review and improve sales processes related to data.Sales Operations & Enablement:Coordinate lead generation programs and outbound prospecting efforts with sales leadership.Manage Salesforce reporting creation, governance, and user training.Maintain a repository of sales program collateral and manage team Intake form.Leadership & CollaborationAct as an SME for the Sales and Analytics team in multiple Agile projects and data governance.Work collaboratively with all partners, peers, and vendors to provide support.Lead a team of 2 individuals where you will mentor them and promote team excellenceYour Moneris Career - What you bringBachelor's degree in Business or a related field5+ years of people leadership/people management experience5+ years experience in Analytics or Sales OperationsKnowledge of Sales processes.Analytical Acumen to interpret data sets to identify trends, forecast sales, and inform our decisions.Knowledge of Salesforce and data visualization tools like Tableau or Power BIProficient in interpreting data to craft engaging stories and solve complex problems analytically.Provide inspirational leadership and mentorship, promoting team excellence and personal development.Nice-to-have...Knowledge of SQL to construct and execute queries for data analysis is an asset.Your Moneris Career - What you getHolistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace cultureA workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletterCompany-wide paid year-end closureLearning & development programs and resources to grow your careerFind out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers #SALES-INDNote: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
AVP, Global Brand Marketing
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAn inspirational leader by example, the AVP of Global Brand Marketing will combine outstanding strategic and creative brand marketing expertise and thought leadership with commercial competence, to provide Manulife with a competitive advantage across multiple communication channels for its portfolio of segments and products. Reporting to the Vice President, Global Digital Marketing & Brand, you will lead the Global Brand team and act as Chair of the Multi-Segment Global Brand Leadership Team.Your role involves ongoing engagement with Manulife Global and Segment CMOs. It is also expected that you will provide leadership and direction for Manulife’s Tier 1, 2 and 3 advertising agencies and work with internal stakeholders to elevate the creative product across all consumer and business touchpoints.We are looking for a brand marketing veteran who has robust agency and client-side experience. You know how to work within a matrixed, global organization but also have a deep agency-side background. You have a) led accounts b) held important strategic roles and c) been part of the process of briefing and activating award-winning work. In short, you have led business, driven business, been a key driver of the strategic underpinning of the brands you have led and have a portfolio of campaigns and strategic work you are proud of.Core Responsibilities:Accelerate Manulife’s Global Creative Excellence mandate and roadmap crafting more engaging and measurable connections between Manulife and its customers.Lead all aspects of the successful implementation of creative excellence across various operational drivers - culture, environment, people, process, stakeholder relations and technology.Assist and bring to life the development of Manulife’s go-to-market marketing model and content strategy.Help to raise the quality and efficiency of Manulife’s creative output across all marketing channels and with all partners. That includes influencing and reviewing all major Tier 1 work.Continually assess Manulife’s advertising agencies to enhance the organization’s return on marketing investment.Raise the quality and effectiveness of Manulife’s creative output across all marketing channels and with all partners.Audit the landscape competitively for inspiration and conduct campaign breakdowns to identify key findings for use by Manulife.Collaborate with other leaders across the business to ensure the successful development, release, and launch of elite campaign work.Build positive relationships with senior leaders and key stakeholder groups across Manulife.With our Tier 1 and 2 agencies, help to prioritize quarterly work/successes/findings presentations to the wider executive management team to showcase work.Work with the Director, Global Brand Insights & Marketing Measurement to ensure insights are available and actioned on to inform future campaigns.Take ownership for the continuing to raise the quality and effectiveness of all creative work being delivered by tier 1,2 and 3 partner agencies.Skills and approaches:Commercial fluency: Ability to link creativity to commercial outcomes and metrics.Creative fluency: Ability to give (and consolidate) concise articulate and actionable creative feedback to creative agencies.Leadership and community building: Ability to manage and enable collaboration across diverse teams consisting of cross-functional subject areas and spread over multiple geographies. Ability to forge a strong connection between the team and other departments. General management: Comfort with running a department P&L in a fast-paced corporate environment and juggling multiple initiatives with various teams (e.g. budgeting, organizing and prioritizing staff, resources and workload, especially around deadlines).Compelling communication skills: Exceptional interest in convincing others (internally and externally) of the value of their ideas and articulating the importance of the creative agenda. Proven advertising agency background: Evidence of partnership in forward thinking and award-winning creative ideas. Able to recognize and promote powerful and differentiated creative ideas, campaigns, platforms and assets for distribution across multiple channels and ecosystems (traditional, digital, social, B2B etc.).Forward thinking: Strong strategic skills with a deep knowledge of the digital landscape and social networks for professional purposes, including fluency in the possibilities of the media landscape in the near and mid-term future.Research knowledge: You are familiar with various research methodologies, including qualitative, quantitative and digital research tools.Outside-the-box thinking: Demonstrates ability and willingness to develop innovative, exciting solutions to business problems. Possesses a passion for challenging the status quo and finding new solutions.Connector and systems builder: Takes a collaborative approach to understanding organizational problems. Believes in a non-hierarchical culture of partnership, transparency, and teamwork to develop practical solutions to Manulife’s biggest and most tenacious business challenges.Customer centricity: Is fascinated with how customers interact and derive value from Manulife’s portfolio of products and services and has a hunger to improve those experiences.Ambition: Is self-motivated and possesses significant personal and professional drive to use strategy and strategic insight to drive creativity in its many forms across the Manulife agency roster.Qualifications and Background:8-10 years (or more) with Tier 1 agencies showing proof of leadership on the accounts you were involved in.As part of your agency experience you worked with or led the strategic insights that led to business-building work. In addition to your agency experience, you have 8-10+ years on the client side. This career arc will have provided you with the business and strategic knowledge needed to thrive in a dynamic, global business with multiple stakeholders.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-hybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$123,400.00 CAD - $229,300.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions The Home Financing Product team (HF) rallies towards a common goal a connected experience for customers as they navigate their biggest financial commitment, their home. The Product Manager will manage the relationship with broker channel external partners, working with cross-functional teams to resolve issues and execute on the broker channel strategy. Working daily with external business partners, Analytics, Sales & Marketing, Distribution channels, Treasury, Product Ops, Digitization, Pricing, Policy, Compliance, Risk and Finance, HF brings together cross functional experts to deliver above market growth in a highly competitive industry. This position offers unparalleled opportunities to learn from experienced Financial Services leaders growing the good by powering our frontline and helping our customers achieve real financial progress. The Product Manager, Home Financing & Equity Products will primarily be responsible for supporting the acquisition strategy and Profit & Loss (P&L) for mortgages and home equity products in the mortgage broker channel, ensuring business plan expectations are achieved with additional focus on external partner relationship management, product design, strategy, customer experience, efficiency, compliance, innovation, continuous improvement and risk management. Supports the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Supports managing the relationship with external partners associated with the broker channel Contributes to product policy strategies that support stable and predictable performance and provide strategic differentiation and competitive advantage relative to industry peers. Supporting managing and improving internal and external communication on product, policy, campaigns and other updates in the broker channel Ensures an optimal channel strategy, initiates developments to our channel strategy, and actively manages the channels as required. Contributes to product pricing strategies that support stable and predictable performance and provide strategic differentiation and competitive advantage relative to industry peers. Optimizes fee pricing across the product suite to facilitate profitable, quality growth and a stable, predictable stream of non-interest revenue. Optimizes the financial performance of the product portfolio through the management of customer experience, balance, mix, spread and non-interest revenue; increasing market share, share of wallet, and customer retention; and, product and customer profitability. Product Management and Development Brings product expertise and intimately understand all aspects of product performance and drivers (market, financial, business) to inform product features and benefits and provide advice and recommendations to the Director. Deliver product solutions and enhancements in alignment with the approved Personal Banking Canada strategy that effectively meets the needs of our sales force (e.g., contribute to ease of product sales, fulfillment and servicing), maximizing both product penetration and speed to market. Optimize features and functionality through rationalization and simplification to profitably differentiate products in the marketplace based on a thorough understanding of competitor/ substitute products and product performance and deep customer knowledge/insights. Develop strategic and tactical plans to manage existing products, seeking to maximize value creation across the product portfolio and streamline the product offering, as appropriate, balancing simplification of the product offering with customer need fulfillment. Develop, implement and manage legacy product strategies (if applicable) including migration policy and strategies over time, balancing customer satisfaction with the costs and complexity of maintaining declining portfolios of retired products / pricing packages. Participate in the development of end to end Distribution strategy for Home Financing Products so as to optimize profitability and penetration in the broker channel Monitor operations to ensure product systems and processes are maintained and continuously improved. As appropriate, enhance the product delivery system infrastructure, including improvement of existing product systems, processes and documentation in support of product introductions, changes/ enhancements and operations, in order to meet customer needs and facilitate ease of sales, fulfillment and servicing. Regularly monitor customer and competitive environments to ensure product offers remain relevant to customer needs and achieve the desired competitive positioning. Provide input to the pricing structure for the product, particularly regarding feature/ price tradeoffs, based on a throughout understanding of competitor/ substitute products, product performance and deep customer knowledge/ insights. Monitor product and system performance, acting as subject matter expert to systems development and implementation functions to ensure effectiveness, efficiency and achievement of results across P&C. Monitor interest rates, and manage within approved product group strategies across the product suite, including maintaining the models to analyze the financial impact of rate decisions. Governance and Risk Management Proactively explore existing and potential risks and sources of risk, taking specific actions to more accurately and effectively identify and manage various forms of risk, escalating probable issues of materiality to the Director. Develop new analytical approaches and strategies to identify, measure, mitigate and manage product level risk and collaborate effectively with process simplification & technology on operational risk. Lead compliance activities specific to portfolio, understanding the external regulatory and legal environment and mitigating risks to an acceptable level. Where applicable, manage and maintain a full risk-based pricing capability, incorporating credit risk, market risk, drivers to enable pricing at the margin and push the risk/return envelope. Provide the leadership team with expert advice on the impact of various product decisions on investment, liquidity, capital and transfer prices. Develop and manage the governance and compliance oversight framework for the Product function to support executive attestations and accountabilities. Analytics & Reporting Monitor current and forecasted metrics for growth in balances and profitability Conduct regular analytics on product related metrics, including, but not limited to, revenue, balance, market share Work with product analytics, customer insights teams to provide analysis and recommendations on campaigns, programs and initiatives Participate and prepare regular quantitative reporting related to products/key initiatives Track campaign/program effectiveness by conducting post-campaign analysis and evaluation Key Accountabilities A. Product management, research, strategy & documentation B. Program and campaign development (with database marketing and leads partners) C. Customer Lifecycle Management & Customer Segmentation D. Results monitoring and reporting (Financial, Product and Channel) E. Risk management & regulatory compliance F. Product Policies and Procedures G. Product Assessment H. Product Advice/Subject matter expert I. Channel Optimization and business model enhancement Cross Functional Relationships Distribution (Broker and all other relevant channels) Corporate Marketing & Communications Customer and Product Analytics Risk, Compliance & legal Technology & Operations, including Product Operations Portfolio Management Personal Sales Force Effectiveness Finance, Accounting and Corporate treasury Knowledge & Skills Knowledge: Product Management specific to Home Financing Experience in the mortgage broker industry a strong asset Product fundamentals; including understanding the design and how the product works (policies and procedures), knowledge of delivery infrastructure systems and the system linkages underlying Project management Real estate finance or broker relationship experience a strong asset Financial services/ mortgage industry experience a strong asset Consumer/commercial credit experience a strong asset Environmental awareness/understanding Risk management Process coordination and management Industry and regulatory requirements understanding Skills: Strong cross functional collaboration/Relationship Building Strategic & Analytical Thinking P&L management Financial Modelling Problem-solving Time Management Negotiation Strong communication & influencing skills Program/ Project Management Microsoft Office (Advanced PowerPoint, Intermediated/Advanced Excel) Qualifications: Possess advanced knowledge of Home Financing and related industry Possesses a university degree in business/commerce, data sciences, engineering, finance and/or mathematics (graduate level degrees preferred) and/or 5 to 7 years of experience in product management and/or consulting Familiar with/ willing to learn one or more industry leading data and analytics tool sets including, but not limited to, MS Power BI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior Manager, Digital Adoption
BMO, Toronto, ON
Application Deadline: 05/02/2024Address:33 Dundas Street WestThe Senior Manager of Digital Adoption reports to the Director, Customer Onboarding & Digital Adoption, and is part of the Everyday Banking Products & Onboarding team in Canadian Personal Banking. This role is responsible for driving digital adoption & engagement of BMO's retail customers.The Senior Manager develops and implements multi-channel strategy and roadmap to increase digital enrollments & engagement, improve transaction migration from assisted to digital channels, and drive overall digital-first culture.Given the rapid pace of change in consumer expectations, this individual will be responsible for keeping a close pulse of global best practices and determining how best to leverage these opportunities to BMO's advantage over the next few years.The Senior Manager works in close collaboration with Digital, Marketing, Analytics Centre of Excellence, Customer Experience & Workforce Effectiveness, Virtual Connect, and other Personal product teams.Key Accountabilities1. Strategy DevelopmentProactively identifies and prioritizes opportunities to improve digital adoption & engagement of retail customers & develops strategy and multi-channel roadmap to:Increase digital enrolments through branch, call centre, digital channels, marketingIncrease digital engagement by raising awareness and usage of BMO's digital transactions and features, thereby driving 'Features per Customer' engagement metricContinually improve transaction migration from assisted to digital channelsSupport assisted channels with training and tactics, driving overall digital-first cultureDrive analysis to support strategies and help analytics team develop robust reporting2. Relationship ManagementObtains stakeholder alignment & rallies a cross-functional team to deliver improvements to the digital adoption of BMO's customers across all products & channelsImproves team performance, recognizes and rewards performance, coaches employees, & supports their development3. Journey ManagementDevelops, launches and manages digital adoption & engagement journeys to drive digital registration, usage and depth of digital engagementMeasures & continuously optimizes based on learningsQualifications Experience and Knowledge5+ years of experience in retail banking, management consulting (internal or external), or similar fieldsStrong experience in strategy development, project & relationship managementSkillsDistinctive problem-solving skills and ability to think strategicallyRobust analytical skillsProven project management and change management skillsHighly developed relationship management skillsStrong verbal and written communicationGrade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Sr. Manager, Digital Health and Innovation
Loblaw Companies Ltd - Head Office, Brampton, ON
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Why is this role important: The Sr. Manager, Digital Health and Innovation, translates divisional strategies into brand strategies at the category or campaign level. This role drives strategy for PC Health and Shoppers app and web for the Health and Wellness marketing division, and serves as a key collaborator with business leaders and counterparts within pharmacy services and internal agencies. The Sr. Manager oversees a brand marketing team to drive seamless delivery of the most visible and complex campaigns/programs in digital health and new innovations. They are accountable for the growth of their portfolios.What you'll do: Brand Strategy: Translates divisional strategy into objectives and plans for the category/campaign to drive the growth of the assigned portfolio; makes recommendations for divisional marketing strategy based on category/campaign-level insights Campaign/Program Strategy: Translates brand- & portfolio-level strategic objectives into campaign/program-level strategies; leverages consumer/business insights (e.g., insights from the Customer CoE) and previous campaign takeaways to inform campaign brief; works with Marketing leaders to clearly define important metrics and objectives for each campaign Campaign Planning & Execution: Leads the execution of marketing campaigns for portfolio and ensures execution aligns with annual plan objectives; acts as a key point of contact for agency counterparts, and other partners (e.g., Loblaw Media, Loblaw Digital) for the review and approval of creative People Leadership: Manages team performance against marketing portfolio and campaign objectives and important metrics through mentorship and professional development Partnership: Acts as an advisor to category counterparts; collaborates across the Marketing organization and with other key partners to drive standard processes, shared takeaways, and efficiencies Innovation: Collaborates with partners to incorporate powerful, innovative marketing strategies across paid, earned and owned channels, to drive relevant and best in class campaigns Annual Planning: Supports leadership in the development of annual marketing plans What you bring: Translating marketing strategy into execution Strong knowledge of digital marketing and traditional marketing practicesStrong communication skills and experiences in complex matrix organization Brand strategy & positioning Developing marketing insights from data & analytics Budget management Project management & strong stakeholder management 8 years of experience 4-5 years in brand manager role, managing marketing campaignsOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Senior Marketing Reporting & Operations Manager
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionYou’re an accomplished analytics professional with established experience working with performance marketing and CRM data alongside marketing teams. You are looking for a place where you have the freedom and scale to significantly impact marketing practices in order to drive business results. A place with strategic leadership and an entrepreneurial culture. Somewhere you can make things happen and inspire change.As a Senior Manager on the Canadian Insurance Direct-to-Consumer Marketing team within the Affinity Markets organization, you’ll be responsible for developing and managing measurement frameworks, improving reporting and supporting budget management. You will play a pivotal role in driving the marketing team’s efficiency, effectiveness and scalability. You will oversee and optimize marketing campaigns, technologies, and data, in partnership with cross-functional teams such as Advanced Analytics & MarTech, enabling business growth.You will play a meaningful role in supporting demand and revenue generation, supporting marketing campaign optimizations as well as strategic storytelling across our Health & Dental, Travel and Life Insurance portfolios, along with a wide variety of other marketing led activities.The ideal candidate is data-driven, growth minded, with a consistent record in building, executing, and delivering high-impact presentations, visualizations, optimizations and strategies. If you are passionate about driving business impact, thrive at the intersection of data, innovation, marketing, efficiencies and are customer obsessed, this is the place for you.Responsibilities: Marketing AnalysisEvaluate the efficiency of marketing campaigns, from in-bound lead generation through to engagement, conversion, retention and portfolio expansionIdentify areas for optimization and recommend strategies to improve paid marketing, conversion rate optimization and lifecycle programmingMonitor budget pacing and key performance metrics across performance marketing channels, web and lifecycle marketing initiativesEstablish channel and budget forecasts, with speed and ownership, suggesting tactics and strategies to adjust quickly based on learnings, opportunities and business objectivesMeasurement FrameworkCollaborate with cross-functional teams to define direct-to-consumer metrics & KPIsDesign and implement a structured framework for tracking direct-to-consumer marketing activitiesWork closely with leadership, finance and advanced analytics teams to calculate LTV, ROASReportingBuild comprehensive and compelling narratives to be shared with Key Stakeholders and leadership teamsCollect and synthesize overall direct-to-consumer marketing activity on a monthly basis in partnership with marketing team and other stakeholders, crafting a point of view on performance and explaining results in a clear and concise mannerProvide insights and recommendationsDesign and build dashboards and reports that support the market team’s ongoing needsRelationship managementBuild and maintain effective, productive, and collaborative relationships with internal and external partners. Influence these partners and leverage their assets to best meet mutual objectivesManage day-to-day working relationships with internal and external partners and act as subject matter expertInfluence without authority, ability to motivate and manage a cross functional, blended team of specialistsRequirements:8+ years of Marketing Analytics/Operations, Digital and Business Management experience or related role with a bachelor’s degree in Marketing, Business, Analytics or a related field.Masters or MBA a plusAdvertising agency experience or experience partnering with agencies an assetFinancial/Insurance services industry experience an asset (but not required)Proficiencies:Strong project management, analytical, troubleshooting and problem-solving skills while working in a face-paced environment with changing prioritiesKnowledge of marketing processes, campaign execution, lead management, and marketing attribution modelsAbility to generate meaningful business and customer insights from a variety of dashboardsFamiliarity with data management and governance practices, including data cleansing, segmentation and reportingYou can easily build relationships and have been part of large, cross functional teams that are working to solve complex problemsExperience working within Agile structureYou think big, are willing to disrupt yourself and the status quo and are customer obsessed with an entrepreneurial mindset to drive changeResults-oriented mindset, focused on driving measurable impact on revenueDrive for continuous improvement and learning, staying updated on current trends and technologies in Insurance and D2C marketingSystems and Tools:Expert in Excel and Power PointAnalytics & visualization tools (Adobe Analytics, Google Analytics 4, DOMO, Power BI/Tableau, Looker Studio)CRM systems (Salesforce)Project Management (Smartsheets, Asana)CDP platforms a plus#LI-hybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Senior Strategy Manager to develop, update and evolve the customer experience and system processes for Sales Incentives Integration - 18914
S.i. Systems, Toronto, ON
Our telecom client is looking for a Senior Strategy Manager to develop, update and evolve the customer experience and system processes for Sales Incentives IntegrationInitial contract goes to Dec 2024 with chances of extension. Fully remote in Canada.Must have:10+ years of experience in strategy management and/or sales management Experience with strategic relationship management at senior executive (VP or higher) level Experience in consuming large amounts of information and synthesizing into key themes and identify areas for actionNice to have: Process mapping / process optimizationProject managementSolving complex (organizational level) problemsKey ResponsibilitiesProvide and implement best practice approaches where needed. Be the main liaison with partners across those channels to forge strong collaboration and synergies. Support Sales Incentives to accelerate global processes, and enable change management and adoption plans to meet the customized needs of each business unit.Manage Sales Incentive integration vision and visual with a customer first lensProvide thought leadership and best practices in realizing an TAC channel end stateManage relationships across channels and support subject matter expertsInfluence partners where change (people, process, technology) is requiredBe a strategic partner, partake in planning sessions, develop roadmap and ensure business alignment and interlockRemove strategic roadblocks and resolve challenges with adoption and riskEducate/Inform partners and internal team members on channel progress via regular meeting facilitation or other forms of updatesOversee vendor relationship management and provide leadership on specific projects Apply
Communications Manager, BMO Commercial Bank
BMO, Toronto, ON
Application Deadline: 05/09/2024Address: 250 Yonge StreetJob Family Group:Corporate AffairsIn this 7-month contract position due to a maternity leave, you would play a crucial role in helping the leadership team effectively convey their message to various stakeholders. Strong writing skills are essential in crafting clear and compelling communications such as emails, reports, and presentation to name a few.You would collaborate closely with executives to ensure their messages are well crafted, consistent, and aligned with company's strategic objectives.Need to be able to navigate conversation with Investor relations. Prepare presentations, coordinate meetings including Town Halls and be comfortable working with various MS products.Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver communication solutions that effectively support and address communications needs. Sources content and feedback, assesses information and translates thoughts into effective communications solutions. Delivers high quality communications solutions that target audiences can easily access, understand and action that are alignment with company standards.Acts as a trusted advisor to assigned business/group._Influences and negotiates to achieve business objectivesRecommends and implements solutions based on analysis of issues and implications for the business._Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Makes recommendations and solves problems to ensure communication solutions are implemented.Leads the communications strategy planning process bringing strategic, professional communications counsel, planning and direction to leaders.Develops strategies and tools to measure, analyze and report on the effectiveness of communications initiatives.Monitors and tracks performance, and addresses any issues.Makes recommendations for improvements based on insights.Leads the execution of communication solutions; assesses and adapts as needed to ensure quality of execution.Leads business/group change management activities from a communications perspective.Assesses communications requests to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities.Gathers content from multiple sources and develops communications for various vehicles including leadership messages, intranets, town halls, newsletters, video, presentations and new social media.Identifies and liaises with the stakeholders about opportunities for communications to other groups (e.g. customers, media, etc.) to increase communication effectiveness and alignment.Assists and/or leads planning, development and execution of events and conferences.Acts as lead communications role in coded/confidential projects.Reviews progress to plans and escalates complaints, issues and concerns.Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.Provides communications advice and guidance to assigned business/group, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions.Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions.Leads or participates in defining communication plans designed to positively influence or change behaviour; develops tailored messaging; identifies appropriate distribution channels.Reviews material to ensure it complies with relevant quality standards, including translation requirements.Coordinates, distributes and publishes communication solutions.Measures and sustains communications solutions impacting the target employee audience. Gathers feedback and continually evaluates the effectiveness of communication content and the vehicles/platforms/tools/technology (e.g. Intranet, Portal, conference calls, e-mail, shared drives and SharePoint sites, social networking platforms such as Facebook, Twitter, and blogs, etc.).Recommends improvements, changes, additions or deletions of communication content and the vehicles/platforms/tools/technology as necessary, and coordinates with partners to ensure content is up-to-date and relevant.Remains alert to new trends, tools and methods of communication, and makes recommendations on their application.Stays up to date on company and industry trends by forming and fostering relationships with employees across the company, so as to identify newsworthy items for communication and dissemination.Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders.Actively looks for opportunities for continuous improvement of communications processes and procedures, and participates/leads communications continuous improvement initiatives.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience.Writing & editing skills - In-depth.Uses a straight-talk and story-telling approach for communications.Ability to take technical and complex information and distill it to key messages that make sense for the audience.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.