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Market Leader, Industrial Buildings
WSP Canada, Toronto, ON
French version follows.Our WSP Property and Buildings (P&B) business development team is evolving in Canada, and we want to hear from you! WSP P&B is currently seeking a national Market Leader, Industrial Buildings to join our team of strategic growth champions. Reporting to the VP Strategic Growth and Business Development, the role will provide dedicated strategic market support to a variety of industrial building asset types. Industrial Buildings play an essential role in many of our client's operations, and include facilities used directly in the production and/or manufacturing of products, warehousing, storage and distribution, transit related maintenance and repair as well as buildings that directly support the industries of automotive, food and beverage, battery, chemicals, plastics, and metals. The role represents the Buildings Business Line as the national market expert providing vision, strategy and direction to our teams on the path of technical excellence, thought leadership and business development responsibilities. In the role you'll also be seen as the expert in helping our clients invest better in their industrial buildings in order to achieve, increased efficiencies, cost savings, operational and sustainable performance as well as digitization and customization of their assets. As the national Market Leader - Industrial Buildings the incumbent is responsible for developing and implementing the Market service delivery plan and business development strategy in collaboration with peers across Buildings nationally, and globally. The leader's strategy will position, maintain, and grow WSP, and its group of companies, as the solution provider of choice for related clients/owners and win quality work. The role will also require entrenchment and close collaboration with WSP Sector, Energy Resource and Industry (ERI) due to the depth of cross-selling opportunities that are available with clients owning and/or maintaining industrial building holdings. Overall success in the role will be measured by the achievement of business growth targets tracked via an annual business plan including, but not limited to, backlog, win rates, robust Pipeline, organizational cross-selling, and capacity building, in addition to training and mentorship of WSP teams that deliver with within the market.A day in the LifeStrategic Business Planning: In collaboration with leadership from the regions as well as the sub-sectors, develops annual business plan that outlines the strategy and direction the business needs to take in order to achieve growth targets Works with business development and Sector leadership to support identification and tracking of market trends that are significant to the market and key client Accounts Develops national initiatives and strategic pursuits acting as the lead representative for the Sector Supports corporate initiatives acting as the lead representative as requiredPerformance: Develop the strategy and road map to achieve Buildings' Industrial targets and commitments. Develop and maintain processes and/or tools for reporting on Buildings' performance and commitments, and establish Key Performance Indicators (KPI) for tracking progress Maintains and reviews KPI results for the Market and implements improvement/mitigation strategies to achieve the KPI targetsCapacity Building and Resources: Formally identify and lead an Industrial Buildings practice community in Canada made up of SMEs that support the corresponding markets Identify resource needs/gaps and coordinate with Market and Sub-Sector leaders to develop and execute capacity building initiatives and training, as required Liaise and collaborate with WSP Global teams on practice development and knowledge sharing Liaise with and leverage subject matter expertise from other sectors (nationally and globally) to build and grow Buildings' knowledge and expertise Represent Buildings Canada on global "Industry and PAN Networks"Work Winning: Lead/Coordinate the successful submission of large/complex technical and financial submissions, acting as Bid Manager, when necessary Coordinate with respective Regional BD VPs to leverage cross selling capabilities within the jurisdiction Maintain a pipeline of opportunities for the business nationally in the specificized markets In collaboration with Buildings Industry practice community, sub-sector teams, and regional business development leads, achieve determined hard backlog target, annually Integration: Support regular WSP Canada Industry Market meeting to promote integration and directs and coordinates business development, technical excellence, thought leadership and improvement initiatives Participates in the periodic WSP Global Market meeting to promote integration and directs and coordinates business development, technical excellence, thought leadership and improvement initiatives Participates in the periodic BD meetings, as requestedOTHER FUN RESPONSIBILITIES Initiates and maintains a network of business contacts and represents WSP nationally Attends key functions as the National Market Leader for WSP Maintains a strategic knowledge of the Market to develop and grow key relationships with clients and business partners Keeps informed of the changing business climate with respect to government policy, economic and market trends and regulatory developments Liaises with International/District BD Leaders to leverage key client relationships to identify opportunities to grow the business Facilitates introductions/meetings for business colleagues with current and/or new clientsQUALIFICATIONS, PASSIONS AND/OR EXPERIENCES +15 years of senior sales and/or business development experience within Industrial or related market sectors Proven presentation and interpersonal skills thorough knowledge of current marketplace trends and activities Strong written, analytical and oral communication skills The ability to successfully lead and achieve goals with little direction A track record or passion for creating an environment where people want to do their best and work collaboratively to solve problems Willingness to influence leadership and hold teams accountable for meeting our collective business goals Ability to thrive in a fast paced, hybrid work environment Strong computer skills including Microsoft Suite (eg. Word, PowerPoint, Excel, SharePoint) Power BI or Oracle experience an asset but not required Post Graduate University degree or equivalent considered an asset but not required Bi-lingual is considered an asset but not required L'équipe du développement des affaires du secteur Bâtiments de WSP au Canada évolue, et nous avons besoin de vous! Le groupe Bâtiments de WSP est en effet à la recherche d'un ou d'une responsable de marché, Bâtiments industriels, pour son équipe d'ambassadeurs de la croissance stratégique. Relevant de la vice-présidence, Croissance stratégique et développement des affaires, la personne retenue pour ce rôle devra offrir un soutien stratégique dédié à une variété d'actifs de bâtiments industriels. Ces derniers jouent un rôle essentiel dans les activités de bon nombre de nos clients, et comprennent des installations de production ou de fabrication de produits, d'entreposage, de stockage et de distribution, d'entretien et de réparation liés au transport ainsi que des bâtiments qui appuient directement les industries de l'automobile, de l'alimentation et des boissons, des batteries, des produits chimiques de même que des matières plastiques et métallurgiques. Les personnes occupant ce rôle représentent le secteur d'activité Bâtiments à titre d'experts de marché national et définissent la vision, la stratégie et l'orientation de nos équipes sur la voie de l'excellence technique, du leadership éclairé et du développement des affaires. Ce sont également des experts qui aident nos clients à mieux investir dans leurs bâtiments industriels afin d'en améliorer l'efficacité, de réaliser des économies, d'optimiser leur rendement opérationnel et durable en plus de permettre la numérisation et la personnalisation de leurs actifs. À titre de responsable de marché national - Bâtiments industriels, la personne retenue devra élaborer et mettre en place le plan de prestation de services du marché et la stratégie de développement des affaires en collaboration avec ses pairs du secteur Bâtiments à l'échelle nationale et mondiale. La stratégie liée au rôle permettra de positionner WSP et son groupe d'entreprises comme fournisseur de solutions de premier choix, d'assurer le maintien et le renforcement de cette position auprès de clients et de maîtres d'ouvrage, et de remporter des mandats de qualité. Le rôle nécessitera également une étroite collaboration avec le secteur Énergie, ressources et industrie (ERI) de WSP grâce aux grandes occasions de ventes croisées auprès des clients qui possèdent et entretiennent des bâtiments industriels. La réussite de ce rôle sera mesurée par l'atteinte des objectifs de croissance interne en vertu d'un plan d'affaires annuel, y compris le carnet de commandes, le taux de réussite, un pipeline robuste, les ventes organisationnelles croisées et le renforcement des compétences, en plus de la formation et du mentorat des équipes de WSP qui assurent la prestation des services au marché.Aperçu du postePlanification stratégique d'entreprise : Développer, en collaboration avec l'équipe de direction des régions ainsi qu'avec les sous-secteurs, un plan d'affaires annuel qui prévoit la stratégie et l'orientation à prendre pour atteindre les objectifs de croissance. Collaborer avec l'équipe de développement des affaires et l'équipe de direction du secteur pour appuyer la définition et le suivi des tendances importantes pour le marché et les comptes clés. Élaborer des initiatives et une prospection stratégique nationales à titre de principal représentant du secteur. Soutenir les initiatives de l'entreprise à titre de principal représentant, au besoin. Performance : Élaborer une stratégie et une feuille de route pour atteindre les objectifs et les engagements industriels du secteur Bâtiments. Élaborer et maintenir des processus ou des outils pour faire état de la performance et des engagements du secteur Bâtiments, et définir les indicateurs de rendement clés (IRC) pour assurer le suivi du progrès. Maintenir et revoir les résultats des IRC du marché et mettre en place des stratégies d'amélioration et d'atténuation pour atteindre les objectifs en matière d'IRC. Renforcement d'aptitudes et ressources : Définir et diriger officiellement une communauté de pratique en matière de bâtiments industriels au Canada composée d'experts qui appuient les marchés correspondants. Relever les besoins et les lacunes en matière de ressources et assurer la coordination avec les responsables de marché et de sous-secteur pour élaborer et exécuter les initiatives et la formation en matière de bâtiments, au besoin. Assurer la liaison entre les équipes de WSP Global et collaborer avec elles pour élaborer des pratiques et partager les connaissances. Assurer la liaison entre les experts des autres secteurs (à l'échelle nationale et mondiale) et en tirer parti pour bâtir et faire croître les connaissances et l'expertise du secteur Bâtiments. Représenter le secteur Bâtiments du Canada dans le réseau mondial des communautés de pratique et de l'industrie. Obtention de mandats : Diriger et coordonner la soumission réussie de propositions techniques et financières importantes et complexes en agissant à titre de gestionnaire d'appel d'offres, au besoin. Assurer la coordination avec les vice-présidents régionaux du développement des affaires pour optimiser les capacités de ventes croisées dans le territoire de compétence. Maintenir un pipeline d'occasions pour les activités nationales, dans les marchés spécialisés. En collaboration avec la communauté de pratique des bâtiments industriels, les équipes des sous-secteurs et les responsables régionaux du développement des affaires, atteindre annuellement les cibles du carnet de commandes définitives. Intégration : Apporter son appui aux réunions régulières du marché industriel de WSP au Canada afin de promouvoir l'intégration ainsi que de diriger et coordonner le développement des affaires, l'excellence technique, le leadership éclairé et les initiatives d'amélioration. Participer aux réunions périodiques du marché de WSP Global afin de promouvoir l'intégration ainsi que de diriger et coordonner le développement des affaires, l'excellence technique, le leadership éclairé et les initiatives d'amélioration. Participer aux réunions périodiques de développement des affaires, lorsque demandé. AUTRES RESPONSABILITÉS Mettre sur pied et maintenir un réseau de contacts professionnels et représenter WSP à l'échelle nationale. Assister aux principaux événements de fonction à titre de responsable de marché national pour WSP. Maintenir une connaissance stratégique du marché ainsi que développer et approfondir des relations avec les clients et les partenaires d'affaires clés. Se tenir au fait du climat changeant des affaires en matière de politiques gouvernementales, d'économie, de tendances du marché et de développements réglementaires. Nouer des liens avec les responsables du développement des affaires à l'échelle internationale et régionale afin de repérer les occasions de croissance des activités. Faciliter les présentations et les réunions entre les collègues de l'entreprise et les clients, actuels ou nouveaux.QUALIFICATIONS, PASSIONS OU EXPÉRIENCE Plus de 15 années d'expérience en vente ou en développement des affaires dans un poste à responsabilités, dans le secteur industriel ou les marchés connexes Compétences avérées en présentation et en communication interpersonnelle, avec connaissances approfondies des tendances et des activités du marché actuel Excellentes aptitudes de rédaction, d'analyse et de communication orale Capacité de diriger les activités avec succès et d'atteindre des objectifs sans grande supervision Expérience ou passion pour la création d'un environnement où les personnes désirent donner le meilleur d'elles-mêmes et collaborer pour résoudre les problèmes Volonté d'influencer l'équipe de direction et de tenir les équipes responsables de l'atteinte des objectifs d'affaires collectifs Capacité de s'épanouir dans un environnement rapide et multifonctionnel Excellentes compétences informatiques, notamment avec la suite Microsoft Office (Word, PowerPoint, Excel, SharePoint) Expérience avec Power BI ou Oracle considérée comme un atout Diplôme d'études supérieures ou l'équivalent considéré comme un atout Bilinguisme considéré comme un atout* Le masculin a été utilisé dans le but d'alléger le texte et n'a aucune intention discriminatoire
Managing Director & Team Lead, Credit Structuring
BMO, Toronto, ON
Application Deadline: 04/25/2024Address: 100 King Street WestJob Family Group:Commercial Sales & ServiceBusiness Property Finance ("BPF") platform was established in 2019 and covering operational real estate sectors, including Seniors Housing, Long Term Care, Hotels, Storage Facilities, Student Housing, Film Studios, Data Centers and Parking Facilities.The genesis of the platform was to ensure deep sector coverage across North America, pursuing a One Bank approach and ensuring strong risk management, consistency in structure, and earning strong risk adjusted returns on capital. We provide end to end financing across all sectors covered by BPF. We bring strong credit structuring experience, from land development financing, construction financing, lease-up financing to long-term take-out financing/mortgages. We also work closely with our Capital Partners (Sub-debt and Equity) and Capital Market teams to provide full balance sheet solutions including capital markets debt and equity, and (Bonds, REITS/IPO, etc.) interest rate hedging solutions (SWAPS, Options, etc.).We bring deep sector knowledge, structuring expertise, geographic coverage and strong network in dealing with top echelon clients in all sectors. Our growth strategy remains focused on building strong "house bank" relationships with experienced portfolio operators with quality assets in primary and secondary markets and delivering solid returns to the Bank.Facilitates decisioning and analysis of all types of credit information to support lending decisions and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role will make credit decisions and recommendations in accordance with sound credit-granting principles and in compliance with Bank Policies & Procedures.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Provides professionally packaged advice and solutions to corporate clients and prospects to fulfill client needs and generate revenue for BMO.Leads and executes business development plans to that business goals are achieved or exceeded.Creates and sustains consistent superior service to customers/clients and prospects.Develops an expert understanding of business/group challenges.Networks with industry contacts to gather competitive insights and best practices.Recommends measures to improve organizational effectiveness.May consult to or serve on various committees and task forces.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Partners with internal stakeholder to develop consistent and appropriate customer presentations, craft detailed correspondence, presentations and proposals.Ensures alignment between stakeholders.Develops and applies the framework for databases; oversees database management in adherence with data governance standards.Monitors and tracks performance, and addresses any issues.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Identifies issues, gaps and process improvements through open communication and through the monitoring of productivity against benchmarks.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Provides accurate financial analysis and risk assessment of new and existing customers.Partners with internal stakeholders for accurate, detailed client information.Develops credit information to make lending decisions on new, renewal and extension loans.Assists in negotiations of terms and conditions of all decisions made via phone and e-mail interaction with clients.Prepares summary, present facts and offer opinions concerning credit worthiness.Minimizes BMO's risk exposure by adhering to internal credit policies and procedures with respect to lending decisions.Provides input into the planning and implementation of operational programs.Builds effective relationships with internal/external stakeholders.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Influences how teams/groups work together.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Communicates abstract concepts in simple terms.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Anticipates trends and responds by implementing appropriate changes.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Seasoned expert with extensive industry knowledge.Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Able to manage ambiguity.Data driven decision making - Expert.Compensation and Benefits:$103,500.00 - $192,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Branch Site Visit Technology Specialist
BMO, Toronto, ON
Application Deadline: 04/21/2024Address: 33 Dundas Street WestJob Family Group:TechnologyMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.Manages complexity across business value, technology and interaction models.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Participates in both internal and external regulatory inspections.Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.Supports deployment activities, managing implementation issues to resolution.Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.Collaborates and engages with the appropriate areas across the bank.Develops or helps to develop the knowledge assets required for the operation.Promotes adherence to standards and industry best practices.Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Branch Site Visit Technology Specialist
BMO Financial Group, Toronto, ON
Application Deadline: 06/02/2024 Address: 33 Dundas Street West Job Family Group: Technology Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides. Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues. Manages complexity across business value, technology and interaction models. Recommends and implements solutions based on analysis of issues and implications for the business. Identifies emerging issues and trends to inform decision-making. Conducts independent analysis and assessment to resolve strategic issues. Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy. Monitors and tracks performance, and addresses any issues. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Participates in both internal and external regulatory inspections. Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team. Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc. Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables. Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery. Supports deployment activities, managing implementation issues to resolution. Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution. Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment. Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available. Collaborates and engages with the appropriate areas across the bank. Develops or helps to develop the knowledge assets required for the operation. Promotes adherence to standards and industry best practices. Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas. Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology. Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Qualifications: Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business. Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting. Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience. Technical and/or business functional knowledge of systems, tools, timing, and dependencies. Deep knowledge and technical proficiency gained through extensive education and business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Data driven decision making - In-depth. Compensation and Benefits: $74,800.00 - $138,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior DevOps Engineer Typescript / Nodejs
BMO, Toronto, ON
Application Deadline: 06/23/2024Address: 250 Yonge StreetJob Family Group:TechnologyWe are seeking an enthusiastic, passionate professional for a Senior Cloud DevOps Engineer position with extensive experience in AWS. BMO's cloud strategy is focused on innovation, leveraging emerging cloud native services to meet the rapidly evolving needs of our customers. BMO Cloud Engineering team is leading the way at a Bank where our Purpose is Growing the Good and Being Bold. We demonstrate those values every day. Be part of the action - where we have challenging discussions about how to align those customer requirements to the right cloud architectures and services. Help evolve the BMO's core cloud platform, leveraging emerging best practices and tools, securely connected to our strategic suppliers, providing a platform for innovation to an entire Bank. Responsibilities: Working in a close-knit technical team, the role will:• Design, implement and integrate BMO Cloud Platform(AWS), core and shared services• Design, implement and manage hybrid cloud connectivity and intra-cloud networking• Develop patterns for automated provisioning, management, scalability, and security• Ensure that all cloud solutions follow internally defined security and compliance standards and controls• Be the major contributor to IaC modules: develop new modules, maintain existing modules• Design and plan enterprise-scale cloud environments including application dependencies, data storage and flow, network connectivity and overall cloud hosting• Design, implement and secure cloud IaaS, PaaS, and other services in AWS• Develop and maintain up-to-date architectural templates, build an operational documentation of the technical environment• Continuously enhance the capability, security, and experience of the enterprise Hybrid cloud Required core skills: • Strong programming skills and fluency with at least one of the following scripting languages: Python, node.js, typescript• Strong IaC expertise with one of the following: CDK, CloudFormation or Terraform• Strong devops expertise, proven track of designing and building CI/CD pipelines• Strong knowledge and experience in setting up, securing, and managing public cloud infrastructure (AWS)• Solid understanding and proven practical experience with AWS IAM design• Deep and broad knowledge of AWS services and experience building solutions on the public clouds• Strong understanding and hands-on expertise in designing and running large scale cloud networking• Deep and broad general IT knowledge as well as hands-on experience in different areas such as networking, infrastructure, security, solutions architecture and design, OS (Linux/Windows), common protocols and services, identity and access management, automation, troubleshooting, etc.• Demonstrated knowledge of cloud provisioning and administration, cloud interoperability, cloud disaster recovery and business continuity strategies, as well as performance measurement and monitoring in the cloud on a large scale Bonus skills:• Dev background is a huge plus• Experience with setup and management of a software defined network, storage and compute and proven track record in system integration and design and setup of Infrastructure as a Service and Platform as a Service deployment Essential soft skills: • Strong interpersonal and communication skills• A critical thinker with strong research and analytics skills• Self-motivated with a positive attitude and ability to work independently and/or in a team• Able to work under tight timelines and deliver on complex problems• Ability to keep up with fast-paced environment within Agile processes Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Senior DevOps Engineer Typescript / Nodejs
BMO Financial Group, Toronto, ON
Application Deadline: 06/23/2024 Address: 250 Yonge Street Job Family Group: Technology We are seeking an enthusiastic, passionate professional for a Senior Cloud DevOps Engineer position with extensive experience in AWS. BMOs cloud strategy is focused on innovation, leveraging emerging cloud native services to meet the rapidly evolving needs of our customers. BMO Cloud Engineering team is leading the way at a Bank where our Purpose is Growing the Good and Being Bold. We demonstrate those values every day. Be part of the action where we have challenging discussions about how to align those customer requirements to the right cloud architectures and services. Help evolve the BMOs core cloud platform, leveraging emerging best practices and tools, securely connected to our strategic suppliers, providing a platform for innovation to an entire Bank. Responsibilities: Working in a close-knit technical team, the role will: Design, implement and integrate BMO Cloud Platform(AWS), core and shared services Design, implement and manage hybrid cloud connectivity and intra-cloud networking Develop patterns for automated provisioning, management, scalability, and security Ensure that all cloud solutions follow internally defined security and compliance standards and controls Be the major contributor to IaC modules: develop new modules, maintain existing modules Design and plan enterprise-scale cloud environments including application dependencies, data storage and flow, network connectivity and overall cloud hosting Design, implement and secure cloud IaaS, PaaS, and other services in AWS Develop and maintain up-to-date architectural templates, build an operational documentation of the technical environment Continuously enhance the capability, security, and experience of the enterprise Hybrid cloud Required core skills: Strong programming skills and fluency with at least one of the following scripting languages: Python, node.js, typescript Strong IaC expertise with one of the following: CDK, CloudFormation or Terraform Strong devops expertise, proven track of designing and building CI/CD pipelines Strong knowledge and experience in setting up, securing, and managing public cloud infrastructure (AWS) Solid understanding and proven practical experience with AWS IAM design Deep and broad knowledge of AWS services and experience building solutions on the public clouds Strong understanding and hands-on expertise in designing and running large scale cloud networking Deep and broad general IT knowledge as well as hands-on experience in different areas such as networking, infrastructure, security, solutions architecture and design, OS (Linux/Windows), common protocols and services, identity and access management, automation, troubleshooting, etc. Demonstrated knowledge of cloud provisioning and administration, cloud interoperability, cloud disaster recovery and business continuity strategies, as well as performance measurement and monitoring in the cloud on a large scale Bonus skills: Dev background is a huge plus Experience with setup and management of a software defined network, storage and compute and proven track record in system integration and design and setup of Infrastructure as a Service and Platform as a Service deployment Essential soft skills: Strong interpersonal and communication skills A critical thinker with strong research and analytics skills Self-motivated with a positive attitude and ability to work independently and/or in a team Able to work under tight timelines and deliver on complex problems Ability to keep up with fast-paced environment within Agile processes Compensation and Benefits: $74,800.00 - $138,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior Cloud DevOps Engineer
BMO Financial Group, Toronto, ON
Application Deadline: 07/30/2024 Address: 33 Dundas Street West Job Family Group: Technology Develops scalable and accessible business cloud applications. Focuses on the technical design, development, enhancement, testing, debugging and maintenance of Cloud applications and supports the design of business processes in the cloud. Applies expertise and in-depth understanding of managed services environments, next-generation databases and, developer tools. Migrates existing applications to the cloud, and modifies existing applications for the cloud, or builds new cloud-native applications. Creates and maintains various applications using different types of programming languages. Integrates data sources and identifies the kinds of problems that can arise due to incompatibility or security concerns. Designs, configures and implements the cloud-native software that solves actual business problems using cloud technology. Maintains applications and infrastructure for cloud-based platforms. Supports the creation of strategies to enhance the performance of existing cloud technologies. Develops workflows and processes following best practices and the cloud architecture. Understands specific cloud resources, services, architectures and service-level agreements in order to create scalable and extensive software products. Creates instructions for cloud computing operations and documentation. Establishes a development environment and continuous integration pipeline. Utilizes modern application patterns and code efficiency. Translates user needs into technical specifications by understanding, conceptualizing, and facilitating technical requirements from users. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Qualifications: Foundational level of proficiency: Agile methodology. Creative thinking. Learning Agility. Emotional agility. Intermediate level of proficiency: It automation. Databases. Configuration management. Elastic computing. SaaS. PaaS. Cloud security. Customer Centricity. Verbal & written communication skills. Collaboration & team skills. Analytical and problem solving skills. Data driven decision making. Advanced level of proficiency: Cloud computing. Cloud solutions. Software development. Scripting languages. Troubleshooting. Software development lifecycle. Cloud storage. Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Deep knowledge and technical proficiency gained through extensive education and business experience. Compensation and Benefits: $74,800.00 - $138,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Live-In Maintenance Technician
Impact Recruitment, Toronto, ON
Are you someone who is sick of commuting to work? Do you consider yourself quite handy and comfortable with various residential building maintenance? Maybe you even have experience repairing dishwashers and laundry units? If yes, keep reading because our client is looking for a maintenance technician to live onsite in one of their buildings in Etobicoke. ABOUT OUR CLIENT If you’re looking to be involved with a proudly Canadian company that puts people first, this is the company for you. Our client takes pride in ensuring communities are environmentally and socially sustainable while fostering human connection. ABOUT THE OPPORTUNITY This is an opportunity for you to find the best possible fit. Our client mentioned that they want to have conversations with potential candidates so that they appropriately match them up with a building based on their skill set. What this means for you is that you will be considered for a live-in maintenance technician role for their buildings in Etobicoke. This is a role for someone who enjoys providing exceptional tenant service and ensuring their given building is kept in the best condition at all times. ABOUT THE POSITION In this role you will be working 5 days on and 2 days off. The schedule will rotate but you are on-call on evenings that you are working and weekends. The successful candidate needs to be flexible with the business needs. For example some weeks you may work Monday and Tuesday, have Wednesday off and then work Thursday to Saturday and have Sunday off. Some job duties include but are not limited to: Conduct a daily inspection of all mechanical and electrical equipment located within the building including rooftop equipment, sprinkler rooms and systems, elevator machine rooms, mechanical rooms and equipment, electrical rooms and electrical vault, and all and any other equipment. Clean building exterior grounds, sidewalks, parkade, and loading bays to a first-class standard including removal of litter and leaves as directed. Power washing is to be performed regularly and as required. Maintain first-class operational and maintenance standards to enhance the property’s curb appeal and increase resident satisfaction. Assist with the preparation of suites on turnover to provide suites to new residents/prospective residents expeditiously and to a first-class standard. Maintain a daily logbook of activities, maintenance requests, emergencies, etc. Update and maintain all necessary maintenance records, such as inspection reports, turnover sheets, and maintenance/contractor files both in paper and on the computer. Daily monitoring & response to issues regarding the building's automated systems (VVT/DDC). Identify and take action to address operational/maintenance deficiencies as well as exterior and interior property damage. Liaise with contractors as necessary. Assist with the monitoring and maintaining access systems including timed events, access card activations, cancellations, etc. Coordinate & supervise preventative maintenance of all building equipment & systems (HVAC, Electrical, Fire & Life Safety, Elevators, etc.) including supervision and control of contractors and sub-trades working on the property. Perform all hands-on housekeeping, repair, and maintenance services to the common areas & washrooms, tenant suites, building exterior, walkways, parking areas, service rooms, etc. in order to maintain a first-class appearance. Daily removal of bins from the compactor.Minor plumbing repairs such as changing and repairing taps, unplugging drains, and toilets, replacing flush valves, repairing hose bibs, changing cartridges, isolating pipe leaks, etc. Identify major issues requiring the attention of a contractor. Minor electrical repairs such as changing light switches, and electrical outlets, installing a light fixture, changing a ballast (120 Volt-only), etc., if licensed. Contact electricians as required.Minor drywall repairs and painting; repair grout in bathrooms and kitchens; remove and replace kitchen and bathroom counters. Replace locks on doors, change door handles, and repair or replace door closers. Installation of the interior suite, closet, balcony, and suite entry doors and window blinds as required. Test the emergency generator once every month and complete the emergency generator log sheet. Coordinate bi-annual maintenance of generator and monitor fuel storage tanks. Participate in fire and life safety operations and procedures. Maintain inventory of washroom/paper, lighting, plumbing supplies, and other maintenance items and re-order with the Resident Services Manager’s or Community Manager’s approval. Assist with inspections of all vacant units. Make note of any required cleaning or damage and have it taken care of. Monitor activities of landscape contractors. Ensure the landscape irrigation is working properly during the Spring & Summer and arrange for annual start-up in the Spring and shut-down in the Fall. Conduct a weekly inspection of each roof and all the roof drains as required to ensure that the drains are not blocked by leaves, debris, ice, or snow. Distribution of ice melt and snow removal as required to entrances and sidewalks. Ensure on a daily basis that the City curbs/gutters surrounding the buildings are in a clean condition, removing debris as required. THE REQUIREMENTS Ability to perform basic and minor maintenance such as plumbing, electrical, patching drywall, and painting. A valid driver's license and a vehicle are required. Personable attitude and able to be flexible. Basic computer skills and good communication skills. Ability to multitask and meet deadlines. COMPENSATION $50,000 - 55,000 per annum Rental subsidy The building is pet-friendly. Full benefits including LTD and STD $1000 fitness reimbursement $1000 transit reimbursement 15 days of PTO 6 personal days Pension after 1 year of service - up to 5% Education assistance program HOW TO APPLY Please apply directly to this posting with the most recent version of your resume. If you would like to speak with us regarding this position, please share your resume at [email protected]. To learn more about our open positions, visit us at impactrecruitment.ca. ABOUT IMPACT RECRUITMENT Specializing in a wide variety of industries and recruitment verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities. For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth. The Certified Candidate system by Impact Recruitment is designed to ensure your next career move is the right one. We take the time to thoroughly understand your technical abilities, your career goals, and you. Become a Certified Candidate and enjoy a better recruitment experience with Impact. Learn more at impactrecruitment.ca. Privacy and confidentiality are important to us; as such, all applications are kept strictly confidential. We will not share your information with anyone without your prior approval. While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile. IMP01
Manager, Marketing Technology
BMO, Toronto, ON
Application Deadline: 05/09/2024Address: 33 Dundas Street WestJob Family Group:Data Analytics & ReportingBMO is an industry leader in Personalization, A/B Testing and automated multi-channel journeys. We've invested in the tools, the people, and the culture to become the best in delivering delightful, compelling, and personalized digital experiences. Our team is rapidly growing, and we are looking for passionate people to help us reach the next level. Customer Data Strategy is critical to many of the transformational initiatives ongoing and upcoming soon at BMO. You will be a go-to resource for prospect and customer data and lifecycle management. Supporting all lines of businesses in Canada as well as the United States, this role is a key component in spearheading the enablement, activation and to operationalize the multi-channel customer lifecycle journeys. Designs, builds and operates ETL and pipeline development activities and modeling solutions that facilitate data storage, integration, management, data quality, validation and security, supporting the entire data asset lifecycle. Designs, implements and maintains data flow channels and data processing systems that support the collection, storage, batch and real-time processing, and analysis of information in a scalable, repeatable and secure manner. Manages corporate apps and data in the cloud and technical tasks involved in planning, architecting, migrating, monitoring, and management of enterprise cloud systems.Key Accountabilities:• Supports the creation and enforcement of policies for effective data management.• Provides strategic leadership, guidance, and highly specialized knowledge to internal partners in the area of customer data management and enhancement• Owns and manages the Customer Data Platform (CDP) to build a centralized data ingestion, processing and activation platform for journeys and campaigns• Learns and understands the internal data models and structure of various aspects of customer, behavioral as well as engagement data• Builds the strategy to combine and merge data from various sources for both always-on journeys and individual campaigns• Builds, manage, sync and enhance the unified profile of the customer in CDP as well as other data management & processing platforms• Advises on end-to-end data ingestion, processing and activation strategy on multi-channel automated customer journeys including reporting and re-using the data for predicting other journeys that the customer can be a part of in the future• Provides strategic data and technological inputs in refining the marketing architecture consisting of BMO internal applications as well as external third-party vendor solutions• Formulates techniques for effective data management, quality data collection to ensure adequacy, accuracy and legitimacy of data.• Devises and implements efficient and secure procedures for data handling and analysis with attention to all technical aspects.• Supports the daily use of data systems and ensure adherence to legal and company standards. Establish rules and procedures for data sharing.• Monitors and analyzes information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)• Ensures digital databases and archives are protected from security breaches and data losses.• Troubleshoots data-related problems and authorize maintenance or modifications.• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.• Provides specialized consulting, analytical and technical support.• Exercises judgment to identify, diagnose, and solve problems within given rules.• Works independently and regularly handles non-routine situations.• Broader work or accountabilities may be assigned as neededQualifications:Advanced proficiency: •Over 5 years of proven work experience in building delightful customer experiences by innovative use of technologies and 1st party, 2nd party and 3rd party data• Strong project management skills and experience in working with multiple stakeholders and partners towards achieving a common goal• Knowledge of how to leverage CDP, CRM data, and/or data lakes to add value to a customer's journey at each interaction point with BMO - building roadmaps and defining tactical use cases for execution• Strong foundation of centralized data management function to fuel multiple omni-channel journeys across all banking & investment lines of business• Stronghold on data modelling concepts to build propensity, attrition, and lookalike models• Typically, between 5 - 7 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.•An undergraduate degree or diploma in Computer Science, Engineering, or a related project• A post-graduate degree or diploma in marketing, data analytics, business management or business intelligence•5+ years working as a data strategist or data management role in marketing technology or related field• Experience in the North America banking industry is preferred although not necessary for the right candidate• Experience in digital communications and omni-channel customer personalization is a plus• Certifications in Adobe Experience Cloud, Salesforce Marketing Cloud, Salesforce CRM, and CDP is a huge plus• Deep knowledge and technical proficiency gained through extensive education and business experience.• Data management.• Enterprise Data Management.• Master Data Management.• Metadata Management. Intermediate level of proficiency:• Critical thinking.• Data Fabric.• Data governance.• Data integrity.• Data Privacy.• Data quality.• Ontology Design (not necessary)• Semantic Layer (not necessary)• Systems thinking• Analytical acumen.• Complex problem solving.• Verbal & written communication skills.• Collaboration & team skills.• Analytical and problem-solving skills.• Influence skills.• Data driven decision making.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Desktop Publisher, Private Wealth
BMO Financial Group, Toronto, ON
Application Deadline: 05/19/2024 Address: 100 King Street West Job Family Group: Corporate Affairs Mandate Provide desktop publishing support to BMO Private Wealth. Serve as a point of contact for updating and posting a wide variety of materials stored on the corporate Intranet site, including: documents, marketing materials, reports, and digital messaging used across the organization through multiple channels. Key Accountabilities 80%: Desktop Publishing Support 10%: Relationship Management 5%: Risk Management and Control 5%: Measurement and Reporting Desktop Publishing Support (80%) Prepare accurate content updates for materials using InDesign. Ensure all documents produced adhere to current brand standards and maintain BMO Private Wealths visual identity. Once completed, post materials to firms Intranet site, maintaining firms Intranet standards and updating pages as required. As applicable, ensure all confidentiality standards are maintained. Other desktop publishing assignments as may be required. Relationship Management (10%) Develop strong relationships with internal partners across BMO Private Wealth to assist in the successful execution of all materials. Where applicable, work closely with translation to make certain materials are produced in both English and French, ensuring all required sign-offs are received. Work with other internal partners, when required, to assist in production and distribution of materials. Risk Management and Control (5%) Ensure that internal docket system is kept updated to maintain proper tracking of documents, storage of master files, and documenting and storing all applicable sign-offs. Measurement and Reporting (5%) Produce any applicable reporting on projects required for reporting or editorial meetings. Qualifications Post-secondary education in Graphic design or equivalent experience. 2 5 years of desktop publishing experience. Intermediate to advanced practical knowledge of InDesign, Adobe Photoshop, Illustrator and Acrobat. Skill in the use of HTML and desktop publishing layout. Good working knowledge of Microsoft Office suite of programs (Word, Excel, PowerPoint). Skills Strong technical skills in all required desktop publishing software applications and programs. Effective time management skills with demonstrated ability to manage multiple projects simultaneously. Strong verbal and written communication skills. Ability to self-motivate, and work independently as well as within a team setting. Ability to adapt and respond to shifting deadlines, emergencies, and a rapidly changing work environment. Strong attention to detail. Knowledge of standard office practices and procedures. Compensation and Benefits: $44,500.00 - $82,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Desktop Publisher, Private Wealth
BMO, Toronto, ON
Application Deadline: 05/17/2024Address: 100 King Street WestJob Family Group:Corporate AffairsMandateProvide desktop publishing support to BMO Private Wealth. Serve as a point of contact for updating and posting a wide variety of materials stored on the corporate Intranet site, including: documents, marketing materials, reports, and digital messaging used across the organization through multiple channels.Key Accountabilities80%: Desktop Publishing Support10%: Relationship Management5%: Risk Management and Control5%: Measurement and Reporting Desktop Publishing Support (80%)" Prepare accurate content updates for materials using InDesign.Ensure all documents produced adhere to current brand standards and maintain BMO Private Wealth's visual identity.Once completed, post materials to firm's Intranet site, maintaining firm's Intranet standards and updating pages as required.As applicable, ensure all confidentiality standards are maintained.Other desktop publishing assignments as may be required. Relationship Management (10%) Develop strong relationships with internal partners across BMO Private Wealth to assist in the successful execution of all materials.Where applicable, work closely with translation to make certain materials are produced in both English and French, ensuring all required sign-offs are received.Work with other internal partners, when required, to assist in production and distribution of materials. Risk Management and Control (5%) Ensure that internal docket system is kept updated to maintain proper tracking of documents, storage of master files, and documenting and storing all applicable sign-offs.Measurement and Reporting (5%) • Produce any applicable reporting on projects required for reporting or editorial meetings.QualificationsPost-secondary education in Graphic design or equivalent experience.2 - 5 years of desktop publishing experience.Intermediate to advanced practical knowledge of InDesign, Adobe Photoshop, Illustrator and Acrobat. Skill in the use of HTML and desktop publishing layout. Good working knowledge of Microsoft Office suite of programs (Word, Excel, PowerPoint).SkillsStrong technical skills in all required desktop publishing software applications and programs .Effective time management skills with demonstrated ability to manage multiple projects simultaneously.Strong verbal and written communication skills.Ability to self-motivate, and work independently as well as within a team setting.Ability to adapt and respond to shifting deadlines, emergencies, and a rapidly changing work environment.Strong attention to detail. Knowledge of standard office practices and procedures. Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Director of Platform Engineering
BMO, Toronto, ON
Application Deadline: 05/30/2024Address: 4100 Gordon Baker RoadJob Family Group:TechnologyDesigns, builds, deploys, evaluates and maintains existing and future IT infrastructure. Ensures all IT systems function efficiently and seamlessly. Applies in-depth experience with components of on-premises and cloud infrastructure. Plans, acquires, and coordinates the installation of infrastructure devices across the enterprise while ensuring safe networks with disaster recovery options. Administers automated workflow tools, middleware application servers, and server visualization technologies. Acts as the primary technical liaison between Infrastructure and other IT teams, vendors and partners, as well as the business to design infrastructure solutions.Works to determine enterprise security controls and identify any threats to the infrastructure. Diagnoses complex network, storage and server issues and implements corrective solutions.Tracks vulnerabilities, applies remediations and patches to network and server assets.Conducts feasibility studies to determine the likelihood of proposed project's success in the current environment.Administers automated workflow tools, middleware application servers (e.g. Oracle Weblogic, IBM WebSphere), and server visualization technologies (e.g. VMware, Red Hat Virtualization, or Oracle VM) to maximise their efficiency.Provides proactive network/server monitoring to ensure optimum performance and acts on real-time alerts of critical issues.Performs hardware, software, and firmware upgrades - researches and recommends network upgrades.Manages and coordinates the release of changes into production applying standardized procedures and minimizing risk to existing services.Creates release plans, test and validation strategies, schedules and tracking tools to coordinate the contents of release packages for network and business applications.Evaluates effectiveness of current systems and supports in developing improvement strategies based on the findings.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO. Influences how teams/groups work together.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Communicates abstract concepts in simple terms.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Anticipates trends and responds by implementing appropriate changes.Broader work or accountabilities may be assigned as needed.Qualifications: Advanced level of proficiency: Configuration management.Systems administration.Scripting languages.IT infrastructure library.Root cause analysis.Troubleshooting.Cloud computing.Cybersecurity and privacy concepts, principles and solutions.IT automation - Digital First.Building and managing relationships.Adaptability. Expert level of proficiency: Network routing, switching, and security.Virtualization and virtual machines.Operating Systems and Platforms.Infrastructure as code (IaC).Quality assurance and control.Database administration.Containerization.Continuous improvement management.Communicating with impact.Customer Centricity.Expert level of proficiency:Hardware Infrastructure.Version control.Verbal & written communication skills.Analytical and problem solving skills.Influence skills.Collaboration & team skills; with a focus on cross-group collaboration.Able to manage ambiguity.Data driven decision making.Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Seasoned expert with extensive industry knowledge.Technical leader viewed as a thought leader for innovation.Compensation and Benefits:$113,900.00 - $211,800.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Branch Site Visit Technology Specialist
BMO, Toronto, ON
Application Deadline: 04/21/2024Address:33 Dundas Street WestMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.Manages complexity across business value, technology and interaction models.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Participates in both internal and external regulatory inspections.Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.Supports deployment activities, managing implementation issues to resolution.Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.Collaborates and engages with the appropriate areas across the bank.Develops or helps to develop the knowledge assets required for the operation.Promotes adherence to standards and industry best practices.Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Infrastructure Engineer
BMO Financial Group, Toronto, ON
Application Deadline: 05/23/2024 Address: 4100 Gordon Baker Road Job Family Group: Technology Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides. Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc. Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables. Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery. Supports deployment activities, managing implementation issues to resolution. Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution. Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment. Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available. Collaborates and engages with the appropriate areas across the bank. Develops or helps to develop the knowledge assets required for the operation. Promotes adherence to standards and industry best practices. Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas. Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology. Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning Qualifications: Linux L1 knowledge, LVM, filesystem, Disk management, users & Groups, Patching , Troubleshooting. CyberArk Management, Cert management, Service now , Change process, vulnerabilities management, DevOps: - Ansible tower, Python, Git, Git Hub, Application management, Middleware components, App Troubleshooting. Possesses a deep understanding and problem-solving ability. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem-solving skills. Data driven decision making - In-depth. Note: This role is onsite 5 days/week at 4100 Gordon Baker Road. Compensation and Benefits: $60,000.00 - $111,700.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Infrastructure Engineer
BMO, Toronto, ON
Application Deadline: 05/23/2024Address: 4100 Gordon Baker RoadJob Family Group:TechnologyMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.• Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.• Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.• Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.• Supports deployment activities, managing implementation issues to resolution.• Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.• Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.• Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.• Collaborates and engages with the appropriate areas across the bank.• Develops or helps to develop the knowledge assets required for the operation.• Promotes adherence to standards and industry best practices.• Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.• Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning Qualifications: Linux L1 knowledge, LVM, filesystem, Disk management, users & Groups, Patching , Troubleshooting.CyberArk Management, Cert management, Service now , Change process, vulnerabilities management,DevOps: - Ansible tower, Python, Git, Git Hub,Application management, Middleware components, App Troubleshooting.Possesses a deep understanding and problem-solving ability.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills.Data driven decision making - In-depth.Note: This role is onsite 5 days/week at 4100 Gordon Baker Road.Compensation and Benefits:$60,000.00 - $111,700.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.