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Utilities Field Services Director
PwC, Toronto, ON
A career within Consulting services will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, and aligning costs with business strategy to create a competitive advantage.The power, utility and energy industry has a once-in-a-generation opportunity. Not only can it take a leading role in making its own cleaner energy future a reality, but it can help customers, communities and society accomplish this goal as well. A career in PwC Canada's Power and Utilities practice will allow you to join a global network of subject matter and industry experts (our Community of Solvers) who partner with our clients to solve some of the most complex challenges facing the sector - ensuring sustained success in the evolving energy ecosystem.Meaningful work you'll be part of To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Utilities Field Services Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Lead the transformation of our clients' management of field work, by challenging the status quo, reimagining processes and realizing the potential of new technologies • Manage the end-to-end delivery of multiple consulting projects across different clients, comprising multiple resources and teams • Manage engagement teams to produce of quality deliverables on time and on budget, and in line with client expectations and internal standards • Identify and discuss key issues with our clients to identify potential opportunities and convert these into engagements • Lead and participate in pursuit teams and proposal development, creating innovative approaches and methodologies tailored to address specific client requirements • Proactively lead specific client and vendor relationships • Support the broader practice by providing inputs on strategy and driving the development of new consulting offerings and capabilities • Focus your efforts on the Canadian industry, but be a key part of community of solvers across the global network of PwC firms • Grow and develop our team through hands-on recruitment, training and coaching • Stay abreast of key industry developments both within Canada and globally • Provide subject matter experience to specific marketing initiatives, and lead preparation and delivery of white papers and conference presentations • Communicate complex material effectively in written and oral formats to various audiences Experiences and skills you'll use to solve• Extensive experience demonstrating knowledge of strategy, operations and technology used in one or more of electricity generation, electricity or gas transmission and distribution, energy retailing, and energy service providers to serve their customers and stakeholders • Deep subject matter experience one or more of these utility functions or technologies: plant operations, construction, maintenance, work scheduling, outage response, metering, field services and customer-initiated work • Hands-on experience with mobile technologies and one or more relevant applications, such as Salesforce Field Service Lightning, SAP WFM, IFS, Oracle FS, OverIT and SEW • Extensive general experience in the utilities sector gained either through direct industry employment or substantial services to industry in both a field leadership and senior leadership capacity • Leadership experience in a management consulting environment • Ability to quickly establish credibility with clients by demonstrating subject matter expertise and knowledge of leading practice field services processes • Proven track record justifying, managing and delivering large technology enabled transformations and full life-cycle projects that deliver significant business results and reflect strategic and creative thinking, individual initiative and motivating teams • Demonstrated capability in thought leadership, new business development and securing project extensions, including client lead maturation, proposal development, and closing new business opportunities • Excellent leadership, organizational and verbal and written communication skills • Proven leader with extensive abilities to build solid and collaborative relationships with team members, foster a productive teamwork environment, and leverage diverse views • When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives PwC BC Region Pay Range Information The salary range* for this position is $162,200 - $270,200 plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location. * Please note that the salary range for this position is reflected for our British Columbia region. Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location. PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritize in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Application Evolution Services (AES) - SAP Client Experience and Business Development Director
PwC, Toronto, ON
A career within our SAP Application Evolution Services (AES), will provide you with the opportunity to help our clients capture the value of their cloud applications, going beyond the traditional support model by proactively handling continuous change. We offer: SAP application maintenance support, optimization, enhancement, new feature services across multiple SAP applications, products and technologies.Meaningful work you'll be part ofAs an SAP AES Client Experience and Business Development Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to operations. Skills and responsibilities for this management level include but are not limited to:• Exhibiting extensive knowledge of professional services selling • Ability to build and sustain long term relationships with clients to drive revenue by identifying new areas of opportunities and cross-sell other firm offerings • Showcasing success in an individual sales contributor for managed services • Understanding of the structure, key issues, language, and environment of managed services with an ability to discuss and explain current and emerging issues within SAP and effectively engage with executive level clients and with technology-focused PwC resources • Contributing as a team leader by managing diverse teams of motivated and talented individuals, contributing to their development and helping them reach their potential via formal and informal coaching • Leading and contributing to business development activities, writing and presenting of proposals, responding to RFPs, and developing the SAP practice • Soliciting information from the clients to effectively qualify and scope opportunities • Playing an active role in discussing and developing solutions with the Alliance and the SAP consulting teams • Understanding client business issues and matching them to service capabilities/revenue opportunities • Overcoming objections and obstacles to win the business, develop and execute a targeted relationship and client account development strategy • Effectively representing the client needs to establish appropriate solutions • Successfully navigating a complex internal organization consisting of dozens of distinct capabilities and practices • Thriving in an unstructured and evolving team and organizational environment. Demonstrating personal effectiveness, including a proven ability to accomplish and exceed goals within challenging, complex organizations • Projecting executive presence and professionalism sufficient to interact with C-level executives and senior partners • Providing leads with guidance and recommendations on transition, engagement direction and priority • Remaining tenacious and undeterred by criticism and setbacks, meeting significant targets and goals with minimal oversight and direction on a daily, weekly, or even monthly basis Experiences and skills you'll use to solve • Have high visibility among internal leadership and client stakeholders hence prior experience in effective and regular communication, including status and project vision, to all stakeholders is a must have • Effective communication that is critical for appreciating the nuances between technical and non technical audiences • Proven years of experience in SAP managed services • Proven track record of successfully delivering SAP application managed services solutions • Demonstrated experience leading a team and providing thought leadership in operational excellence • Post secondary education is considered an asset • When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working With connectivity being a key enabler of our strategy, we're striving to become the most connected firm - connected to the market, to our people and to each other. We've adopted Activity Based Working, empowering our people with the flexibility to choose the setting most suitable to accomplish their goals for the day. PwC professionals solve important problems by engaging in a diverse range of activities in our offices, from client sites and our homes, building connections with each other and our clients. Putting the safety of our people and clients first At this time, PwC does not require, but strongly encourages, full vaccination in order to access its offices. Some of our clients mathany require vaccination and other restrictions to be in place to access their premises. You may, therefore, be required to be vaccinated and comply with all other restrictions where applicable. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Director of Architecture
PwC, Toronto, ON
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team is responsible for the entire vision of a technical system to solve a specific purpose. We are comprised of individuals with a focus in Business, Information, Application / Solution and Infrastructure Architecture. Meaningful work you'll be part of As a Director of Architecture , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Oversee all Enterprise and Solution Architecture activities • Ensure that the firm's business and technology strategies are aligned Govern the definition, implementation, compliance, and execution of the Enterprise Architecture processes • Ensure current and future needs of building digital products in PwC will be met in an efficient, sustainable, and adaptable manner • Develop, communicate and deploy Enterprise Architecture Governance processes • Develop and maintain the Enterprise Architecture roadmap for the enterprise and g ain organizational commitment for enterprise level architecture and infrastructure initiatives • S trategize and design technology solutions that are helping our clients solve their complex business issues • Develop architectural and design principles to improve performance, capacity , and scalability of products • Performing deep dive technical assessments, architecture reviews, and feasibility analyses of large-scale applications and software • Actively support the implementation, and execution of the processes for the definition, maintenance, and compliance management of the enterprise architecture • Manage a team of enterprise and solutions architects and be r esponsible for coaching and mentoring and technical guidance on best practices in product engineering Experiences and skills you'll use to solve • Bachelors or Masters degree in Computer Science or Computer Engineering • Azure/Google Cloud Platform or Amazon Web Services certifications (Solutions Architect or Developer) preferred • TOGAF certification preferred • Extensive hands-on experience working in large scale software solution implementations • Expert knowledge and experience in enterprise software architecture • Enterprise technology strategy and solutioning expertise to determine technical paths in defining and designing digital products, considering all areas like integration, extensibility, scalability, performance, security • Cloud-ready architectures utilizing infrastructure and platform cloud services for AWS, GCP, or Azure • Gen AI-related experience • Service-oriented, event-driven microservices architectures • Big Data / Analytics / AI tools • DevOps such as CD/CI, virtualization, automation, continuous integration • Web/Mobile architecture stacks • Persistence such as RDBMS/NoSQL data stores and appropriate use cases • Rapid-prototyping workflows and development tools • Containerization, and experience in using Docker and/or Kubernetes • Able to effectively lead large technical teams and oversee large implementations in an Agile environment • Ability to translate between business and technical stakeholders as required to meet strategic objectives • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Development Lead/ Team Lead
CGI Group, Toronto, ON
Position Description: We are Canada's largest independent information technology services firm, and after 40 years, we're still growing! Join Canada's largest IT Company as a Development Lead, with our Banking team in Toronto.Innovation, technology, and service delivery are our focus. Our goal is to ensure our clients remain ahead of the competition. We provide a full spectrum of managed services from IT and business process outsourcing to systems integration and consulting that are transforming our clients’ operations and helping them to succeed.This role is hybrid and requires you to be at Toronto Downtown for minimum 2 days per week - subject to change at any time. Your future duties and responsibilities: • Lead and implement initiatives as required to deliver business objectives. • Decompose business requirements and translates them into detailed design specifications and code. • Designs solutions, writes code, performs unit testing, develops appropriate artefacts / documentation, and facilitates final delivery. • Assesses impact of design decisions to the product/service being developed (i.e. performance, schedule, budget, downstream component/system impact, quality, etc.) and recommends alternate/creative solutions for mitigation/optimization if required. • Drive meetings with subject matter experts from business including infrastructure, operations, applications, vendors and leads to seek input from and plan/coordinate development, define requirements and timelines. Monitor and track performance, and addresses any issues. • Builds solutions that are supportable, scalable and achieve our aspiration of common assets. • Recommends or automates approaches to streamline and integrate technological processes and/or systems to improve operational efficiency and effectiveness. • Stay abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning. Required qualifications to be successful in this role: • At least 4+ years of hands on experience as a AWS engineer/Developer • AWS Services: Candidate should have working experience using Lambda and should have knowledge on ECS, EKS, Fargate etc.• 8 - 10 years of relevant experience and proficient in using Angular, Spring Boot, Node Js.• Other Tool/Technologies/Framework: APIs, REST/JSON, SOAP/XML, Swagger, OpenAPI, Microservices architecture, Kafka, Redux, Angular, OAuth• Experience with Cloud services and DevOps concepts: OpenShift, Docker, Kubernetes, Artifactory, BitBucket, Bamboo, Ansible, GitHub.• Comfortable working in an Agile/SCRUM setting - ability to manage multiple priorities; ability to adapt to changing priorities• AWS Developer and AWS Architect Professional Certification is desired• Strong interpersonal, communication and leadership skills• A strong team player who looks beyond personal success#LI-BN Skills: AngularApplication DesignApplication DevelopmentSpring BootFinancial ServicesObject Oriented ProgrammingSystems AnalysisTechnical AnalysisWaterfall ModelWeb Application Development What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Come join our team-one of the largest IT and business consulting services firms in the world.
Real Estate Development - Director, Architecture
Aritzia, Vancouver, BC
THE TEAMThe mission of the Real Estate Development Department is to develop our premier real estate network, with continuous improvement of existing spaces and entrepreneurial, selective expansion of new spaces. Architecture's mission is to develop and manage the comprehensive designs, drawings, and documentation for our spaces.THE OPPORTUNITYAritzia is growing and our Architecture Design team is growing with it. This is a unique opportunity to be part of the team responsible for designing and executing on a wide variety of elevated spaces, including new stores in exciting markets, state-of-the-art innovative spaces. As the Director of Architecture, you will lead the team responsible for developing the architectural vision and executing the technical drawing sets of our spaces. You will play a critical role in overseeing the quality and timing of projects, while managing the process and optimization to ensure the design vision is brought to life and achieves a best-in-class, brand-propelling experience in our retail spaces. And, with the people at the heart of everything you do, you will support your high-potential people to grow rewarding careers at Aritzia - while enjoying one yourself.THE ROLEAs the Director, Architecture, you will lead the team to:Develop the architectural vision and strategy across our stores, distribution centers, support offices, and concierge centersEnsure our designs meet all regulatory, code, and permitting requirementsDesign, manage, and coordinate all specialty design documentationDevelop and manage all technical design documentation as it relates to functional drawing sections Design and maintain catalogues across all specialty elements for all stores while continuously innovating our designs & approachCoordinate all drawings, ensuring the design intent is realized and to validate that they are accurately executed on in the buildWork with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.THE QUALIFICATIONSThe Director, Architecture has: Proven and best-in-class skills, education, and/or applicable certifications in Building Technology, CAD, and other AEC Applications A commitment to learn, apply, champion, and enrich Aritzia's Values and Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and design a strategy that inspires the team A dedication to quality and investing in results and new business opportunities that add value THE COMPENSATION The typical hiring range for this position is $170,000 - $200,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus. We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKSSome of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Director, Business Systems
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Information Technology Services team is looking for a Director of Business Systems - Client Service Delivery. This individual will oversee the systems used in Canada to support business services provided to clients in Audit, Tax, Enterprise, and Advisory (proprietary and custom developed). What you will do Lead the development and execution of the roadmap for Canadian business systems integrating global, regional, and local directions, working closely with business system owners and other stakeholders. Oversee the growth and evolution of business systems, working with functional owners, vendors, regional and global application leads. Represent the Canadian firm in planning and development of the global and regional business systems. Maintain active relationships with platform leaders. Ensure appropriate IT support is provided for all business systems, lead troubleshooting and handle escalations. Know all the players (Global, Regional, Local and Vendor) Work with business system owners and ITS service teams to ensure business systems are operating efficiently and reliably, and platforms are current and secure. Assist business system owners and sponsors in the development of business cases for new systems and major changes to existing ones. Act as Customer Relationship Manager to our business system owners, managing an ongoing portfolio of work related to business system changes. Ensure business systems meet security compliance requirements and data management standards. Participate in the negotiation of vendor contracts and Canadian adoption of global contracts for business systems. Manage spend for business systems development, operation, support, and licensing, provide annual budget requirements. What you bring to the role 10+ years' experience in IT management, overseeing major business systems configuration, implementation, operation, and support. Bachelor's degree in Computer Science, Information Systems, or a related field. Experience in interacting with senior leadership and delegates in a relationship management role. Demonstrated ability to develop and implement strategic plans and achieve organizational goals through leadership capabilities that include leading people, change management, strategic partnerships, and business acumen. Outstanding leadership skills with experience fostering a collaborative team approach to decision-making and the ability to influence, promote innovation and engage stakeholders. Advanced understanding of project management methodology Superior relationship, leadership, organizational and communication skills. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-HybridOur Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Director, Enterprise Systems
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Information Technology Services team is looking for a Director of Enterprise Systems. This individual will oversee KPMG's major enterprise systems used in Canada for its internal business process needs. This includes global and regional platforms - SAP, Salesforce, ServiceNow & Oracle/PeopleSoft. What you will do Lead the development and execution of the roadmap for Canadian internal systems, integrating global, regional, and local directions, working closely with system owners and other stakeholders. Oversee the growth and evolution of internal systems, working with functional owners, vendors, regional and global application leads. Represent the Canadian firm in planning and development of the global and regional systems. Maintain active relationships with platform leaders. Ensure appropriate IT support is provided for all internal systems, lead troubleshooting and handle escalations. Know all the players (Global, Regional, Local and Vendor) Work with system owners and ITS service teams to ensure systems are operating efficiently and reliably, and platforms are current and secure. Assist system owners and sponsors in the development of business cases for new systems and major changes to existing ones, and act as ITS project owner where needed. Act as Customer Relationship Manager to our enterprise system business owners, managing an ongoing portfolio of work related to business system changes. Ensure systems meet security compliance requirements and data management standards. Participate in the negotiation of vendor contracts and Canadian adoption of global contracts for business systems. Manage spend for internal systems development, operation, support and licensing, provide annual budget requirements. What you bring to the role 10+ years' experience in IT management, overseeing major business systems configuration, implementation, operation and support. Bachelor's degree in Computer Science, Information Systems, or a related field. Experience with enterprise systems including SAP, Salesforce, ServiceNow, Microsoft and Oracle/PeopleSoft platforms, and their cloud offerings. Experience in interacting with senior leadership and delegates in a relationship management role. Demonstrated ability to develop and implement strategic plans and achieve organizational goals through leadership capabilities that include leading people, change management, strategic partnerships, and business acumen. Outstanding leadership skills with experience fostering a collaborative team approach to decision-making and the ability to influence, promote innovation and engage stakeholders. Advanced understanding of project management methodology Superior relationship, leadership, organizational and communication skills. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-HybridOur Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Director Merchandising -TSC
Rogers, Mississauga, ON
Director Merchandising -TSC Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.TSC is looking for a talented Director, Merchandising to lead the Merchandising function across all key product categories, including Fashions, Jewelry Home, Health & Beauty, and Electronics. In this role, you will play a critical role in continuously enhancing our brand and product portfolio, while working cross-functionally to drive and optimize financial results. We are seeking someone with a genuine passion for the retail industry, who has the innate ability to make the right product bets, and to lead a team towards success.In this role, you will be the subject matter expert on "what we sell" and also "how and where we sell it." You understand that you cannot answer these questions alone, as such you will lean on input from your peers - on customer insights, channel performance, financial considerations, technology, and platform capabilities - to adapt and inform your recommendations. You will be responsible for identifying business opportunities, evaluating various partnerships and external considerations, helping to scale our digital marketplace and driving a holistic vision of our merchandise and revenue strategy. This is a unique opportunity to be at the centre of TSC's business, and a part of the TSC Leadership Team.What you will do.... Develop and execute merchandise strategies to support all selling channels, with consideration for market trends and financial targets. Drive the delivery of topline product sales and product margins (KPI's) Monitor performance and drive course correction as necessary, while chasing opportunities Regularly measure, assess, and share results of category performance and implementation of changes in item mix, style, assortment, or vendors to meet business goals. Grow product portfolio and sales, by identifying opportunities with existing partnerships, while establishing new merchandise partnerships (including negotiating and aligning on commercial terms) Establish a pipeline of key best-in-class relationships and potential future partners / vendors. Maintain day-to-day relationships with partners and facilitate broader strategic discussion with TSC Leadership as appropriate. Hold direct responsibility for the development of all Today's Show Stoppers Work collaboratively with the Broadcast team to optimize the live show approach, efficiency, and effectiveness at all times. Work collaboratively with peers in Marketing, Brand and Digital to align on consumer and market trends to collectively decide which products to pursue and ensure their success in the market. Provide leadership to the Merchandising team; support & empower Direct Reports; ensure the overall group is adept at "planning the work and working the plan" with ease and competence. Support TSC long term vision and strategy by working in partnership with Rogers Sports & Media's Business Development, Advertising, and Content teams to develop or support new initiatives to "test and learn" revenue growth fundamentals. Support TSC VP and GM to enable effective communication of strategies and plans to various stakeholders (internal and external includingsenior leadership, Executives, and other areas of the organization(s)) What you will bring... 8-10+ years of senior Merchandising experience, with strong industry knowledge and a robust retail network Ability to work in a fluid manner within a fast-paced, complex and unique business model Passion and interest in current retail transformations and evolution of customer experiences associated with shopping. Demonstrated history of executing and delivering successful results within Merchandising, including winning on product bets Strong team leadership AND followership skills; ability to inspire and be inspired by others. Proven success in change leadership Exceptional communication and collaboration skills with both internal and external partners Equal ability to think and do; proactive. Ability to navigate large organization; optimize for speed. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android/Mac or PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 59 Ambassador Dr (096), Mississauga, ON Travel Requirements: Up to 10% Posting Category/Function: Retail (Store Management / Corporate) & Merchandising Requisition ID: 291935 #LI-AP1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Mississauga, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Testing, Equity, Advertising, Merchandising, Technology, Finance, Retail, Marketing
Director of The ASPIRE Initiative
Booth University College, Winnipeg, Manitoba
The Director of the ASPIRE Initiative provides leadership for and management of the ASPIRE Initiative, a program focused on accelerated pathways for students pursuing studies in either the Associate of Arts (in Humanities/Social Sciences) or the Associate of Business Administration. The Director of the ASPIRE Initiative will work closely with the Vice President Academic in all matters requiring academic oversight, including curriculum and policy (Senate) matters, instructor orientation and contracts. The Director will also work closely with the Registrar and IT to ensure that all students are enrolled in Populi and have appropriate access to courses and learning materials.SUPERVISORY FUNCTIONS: Supervises regular and contract ASPIRE employees (e.g., Administrative Assistant, Program Advisors, Sessional Instructors)Essential Functions of the Job:- Lead the development, implementation, and assessment of the academic programs of ASPIRE in accordance with the mission and strategic plan of Booth University College- Develop existing AA and ABA programs into an accelerated 8-week format- Provide oversight to the AA and ABA accelerated 8-week programs- Conduct regular assessment of all ASPIRE programs including viability, academic rigor, student satisfaction, use of current technologies, etc.- Assure all accounts are managed according to budget provided to operate program- Provide leadership to regular and contract ASPIRE employees- Recruit qualified instructors for ASPIRE courses and recommend appointments to the Vice President Academic- Ensure appropriate orientation and training is provided for new instructors- Act as resource for instructors and students dealing with program issues- Develop a team of highly competent, highly efficient staff, committed to success- Develop, implement, and monitor outcomes of annual goals for the ASPIRE Initiative- Teach not less than three courses per year in the ASPIRE Initiative and maintain scholarly activity- Participate in Booth University College committee work, as required- Provide ongoing management and reporting of program revenue and expenses; contributing to annual budget process- Liaise with Academic, Registrar, and Enrollment offices on recruitment and enrollment of students for courses in the ASPIRE Initiative- Promote Booth University College and the ASPIRE Initiative through a variety of activities- Develop and maintain strong, positive relationships within Groupe Gautam- Profile and promote the ASPIRE Initiative to current and potential stakeholders- Represent Booth University College in selected public and educational forums as directed or approved by the Vice President Academic or President-
Business Analyst, eHealth and Clinical Information Systems-Nova Scotia
CGI Group, Halifax, NS
Position Description: CGI is expanding its Health and Life Sciences Team in the Atlantic Region. We are seeking an experienced Business Analyst of eHealth and Clinical Information Systems with experience leading and managing medium to large-sized technology consulting and delivery projects a complex healthcare setting. Experience working with Nova Scotia Health and/or other Atlantic Provincial Health Authorities is required. Experience working with Departments of Health is also desired. The successful candidate will have a strong delivery background in the Healthcare Sector and ideally some experience working as or alongside clinical teams. We appreciate applications from clinically trained and experienced individuals. Candidates must have a background in healthcare consulting OR business analysis inside of a healthcare setting and an advanced degree in Health Informatics, Health Administration, Business Administration, Computer Sciences, Health Sciences or equivalent. The ideal candidate will also have experience in IT Consulting sales/business development and have an extensive network in the sector that they can leverage to support practice building. In the role of Business Analyst, eHealth and Clinical Information Systems you would be responsible for analyzing organizational processes, systems, and structures to identify areas for improvement and optimize efficiency, gathering and interpreting data, documenting requirements, and proposing solutions to enhance business and technology performance. Collaborating with stakeholders, the Business Analyst facilitates communication between business units and IT teams, ensuring that projects meet strategic objectives and align with the organization's goals. Your focus and priority is on client satisfaction, which you achieve through strategic, well organized and communicative project management as well as through strong team leadership and support to the CGI members (employees) on your delivery team(s). You will ensure resourcing is achieved and performance reviews are completed for people assigned to your projects as well as providing recognition and regular coaching to team members.This role reports to the Director of Consulting Services, Health and Life Sciences. Your future duties and responsibilities: • Managing the day-to-day relationship with the client and key project executives and stakeholders• Develop project and solution design concepts and approaches• Development of project proposals and business cases• Lead the citizen engagement sessions leveraging design thinking methodologies • Align business and clinical programs with digital health opportunities• Perform gap analysis between program objectives and proposed digital health initiatives• Document business and technical requirements• Support the user experience interface and application design• Support program design• As necessary, support systems analysis, design, development, and implementation• Lead the development of deliverables such as information flow modelling, workflow and activity diagrams, context diagrams, and business modelling Required qualifications to be successful in this role: • Experience working with Nova Scotia Health, the Department of Health and Wellness, and/or other Atlantic Canada Health Authorities or Departments.• 10 years of experience as a Business Systems Analyst including requirements gathering, facilitation, use case analysis and detailed design activities. • 3 years of eHealth experience as a Business Systems Analyst with in-depth knowledge of requirements gathering and functional design needed to deliver solution(s) enabling citizen access to personal health information. • Experience with clinical information systems, such as EHR/EMRs like Cerner, Epic, Meditech• An understanding of the health interoperability and data privacy and protection landscape • Must be goal oriented, results-driven and client focused• Strategic and operational business planning • Confident and dynamic personality with strong interpersonal skills• Must have a bachelor’s degree in Business Administration, Computer Science, or a related discipline (an equivalent combination of education and experience may be considered).Desirable Skills • 10 years of experience as an BA in analysis where multiple businesses, systems and domains need be considered from an enterprise view. • 5 years of experience and demonstrated capability in system and design analysis for scalable digital health solutions. • 10 years of experience with facilitation, resulting in clear and concise user stories and business use cases. • 3 years of experience as an BA working directly with Identity as a Service (IDaaS) solutions and enterprise master patient index solutions.• Governance and organizational design• Change management and communications #LI-NB5 Skills: Business AnalysisHealth Care AnalyticsHealth InsuranceProject Management What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Come join our team-one of the largest IT and business consulting services firms in the world.
Director Media Sales East
Rogers, Montreal, QC
Director Media Sales East Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers is seeking a Director, National Sales to lead our team in Montreal. As a leader, you'll be a key member of our team to drive and oversee all sales in the region. What you will do... Responsible to deliver platform revenues and targets for News & Entertainment, including TotalTV, Broadcast, Digital, OOH & Connected TV. Collaborate with all internal stakeholders to deliver forecasts, gap plans and strategies to deliver against planned targets. Lead Agency discussions, support renewals & develop deep relationships with trading leads and key influencers in the Montreal Market. Ensure large volume agreements are managed, met and achieved with our agency partners. Responsible for achieving and exceeding the regions revenue targets by engaging & motivating the media sales account managers and the market manager. Collaborate with other National/Local Directors on market and regional sales strategies Understand the region's competitive landscape provide relevant insight and competitive intelligence/analysis Develop and implement key account plans for difference-maker accounts (client connections, relationship mapping and delivery against their objectives ) Leverage Client Solutions and Multiplatform Solutions for increased share Provide support VP, National Sales Prime client direct contacts & build strategic relationships with the Rogers Business teams in Montreal. Represent RSM at the Regional level, actively participating in Regional Councils and Strategy planning. Execute "brand first" & consultative sales strategy, i.e. evolution to multiple platforms to meet consumer consumption needs and Rogers revenue growth targets Identify long term opportunities and required sales roadmap to capitalize on each Empower platform sales leads to make decisions at appropriate level Drive to established KPIs, including financial, client satisfaction (NPS), and employee Drive adoption of tools and training and advanced products across all RSM brands & platforms Salesforce CRM to improve communication & collaboration Key account management training for focused and disciplined account growth through SF, LinkedIn and Anaplan management Negotiation training for maximization of revenue/results Utilization of Revenue Planning reports for better understanding of our numbers/pacing Utilization of Insights team for smarter proposals and customer service Foster collaborative working environment for platform leads and their direct reports Manage budgets, Market costs What you will bring... Strong leadership skills with intentional drive to win & a strong sense of initiative and diplomacy A strategic business lens with the ability & clarity to understand what the overall business needs and how to achieve the ultimate goal. Excellent communication skills (both written and oral), including interpersonal and presentation skills Superior Sales Management skills, primarily focused within large broadcast organizations. Thrives in a matrix environment. Sales Growth focused individual, able to manage multiple revenue lines simultaneously. Ability to work effectively under pressure in a fast paced environment Excellent interpersonal skills with the proven ability to work effectively with all levels of management, team members clients and outside partners. Creative problem solving is key; confident and able to make decisions quickly and effectively Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Posting Category/Function: Sales & Media Requisition ID: 302757At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Montreal, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Sales Management, QC, Outside Sales, Social Media, CRM, Sales, Quality, Marketing, Technology
Director, Strategy and Research Services - Sunnybrook Research Institute - Regular full-time 2024-7255
Sunnybrook Health Sciences Centre, Toronto, ON
  Job Title: Director, Strategy and Research Services Organization: Sunnybrook Research Institute Location: Toronto, Ontario, Canada About Sunnybrook Research Institute: Sunnybrook Research Institute is the research arm of Sunnybrook Health Sciences Centre (SHSC), home to more than 360 scientists conducting $120M in annual research and development. SRI stands at the forefront of medical research, dedicated to advancing knowledge and transforming healthcare. With well-established programs in basic and applied sciences which span across three scientific platforms and ten clinical programs, SRI is developing innovations in care for the more than 1.3 million patient visits the hospital sees each year. Position Overview: Director, Strategy and Research Services Sunnybrook Research Institute is seeking a dynamic and experienced professional to lead Strategy and Research Services. This new role will involve working closely with the VP of Research and Innovation and fellow SRI directors to enact the strategic priorities of the research institute in the areas of research services, grant management oversight, data analytics including integration with the Decision Support at Sunnybrook Health Sciences Centre, and growing academic partnerships. In this position you will play a pivotal role in shaping the strategic direction of research support services, driving strategic initiatives, measuring institutional performance and fostering key partnerships to advance SRI's research mission.  SRI has a small management team that prides itself in being efficient and achieving meaningful impact.  We are looking for an individual who is organized and thoughtful, with good knowledge of the Canadian research ecosystem and a proven track record in affecting positive change.    Responsibilities: Research Services Leadership: Provide strategic oversight for the Research Services team, ensuring efficient and effective support for research projects. Collaborate with teams to optimize processes, enhance service quality and streamline research administration. Manage large operating and/or infrastructure and salary award grant application preparation inclusive of federal, provincial and private foundations. Manage inter-institutional relationships eg. U of T; TAHSN, CAHO, HealthCareCan   Research Strategy and Analytics: Working collaboratively with key stakeholders, drive initiatives to reach strategic goals and fulfill corporate priorities. Develop and implement a comprehensive analytics strategy to harness data-driven insights for research projects and Sunnybrook and SRI strategic planning initiatives. Lead initiatives to leverage analytics tools and methodologies to enhance research outcomes, scientific recruitment processes and award/prize nominations through assessment of candidates. Work with the Decision Support group at Sunnybrook Health Sciences Centre to consistently track and report data.   Office of the Vice President, Research and Innovation Proactively identify and triage complex issues that need to be highlighted, prioritized, assigned, and/or monitored. Ensure the VP Research and Innovation is briefed on high-priority items and, where possible, support issues in partnership with the VP. This includes working with the Corporate Board Coordinator to provide input into proposed board and board subcommittee meeting objectives, agendas, and action items. Facilitate SRI senior leadership team meetings, preparing pre-work and following up on action items to ensure forward movement.   Interdisciplinary Collaboration: Facilitate interdisciplinary collaboration by bridging research services, analytics, and partnership efforts. Work closely with internal stakeholders to align research goals with strategic initiatives.   Team Management: Lead and inspire a high-performing team, fostering a culture of innovation, collaboration, and excellence. Provide mentorship and guidance to team members to achieve organizational objectives.   Qualifications: Advanced degree (Science degree, MBA, or equivalent) in a relevant field. Proven leadership experience in research grant process, research services, analytics, and business development within a research or healthcare setting. Strong understanding of research administration, analytics methodologies, and business development strategies. Excellent interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders. How to Apply: Interested candidates are invited to submit their resume, a cover letter, and contact information for three professional references by February 9, 2024 to: [email protected]. Sunnybrook Research Institute is committed to diversity and inclusion and encourages applications from individuals of all backgrounds. We appreciate all applications, but only those selected for an interview will be contacted.  
Director, Facilities Management Projects
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $65.54 - $94.22 / hour Why Fraser Health?Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. We are seeking a driven and collaborative Director, Facilities Management Projects (Acute and Special Focus) to provide strategic leadership and effective direction for all stages of the design and construction of approved capital projects across Fraser Health (FH). The Director will oversee all aspects of project management, budget control, procurement strategies, contract negotiations and dispute resolutions and will work in partnership to negotiate and establish policies, requirements and approvals that enable successful and effective project implementation. The Director will drive forward facility design, development and construction for multiple service delivery areas in a dynamic healthcare environment while leading projects from design through to construction and commissioning for the required areas of acute care and major capital projects, as well as other Special Focus projects. Additionally, the Director will develop a clear performance vision for the project portfolio and will promote the development and optimization of a strong team. As a clear, caring, and courageous leader, the Director will champion operational and facilities excellence by establishing policies, procedures and budgets toward curating and achieving annual goals and objectives in alignment with industry standards and accreditation bodies.  Work within this team contributes to a currently growing portfolio of projects that span across the entire Fraser Health region. The Director will lead a team that includes over two dozen project management and administrative support staff. The work within this portion of the project management portfolio primarily encompasses projects that assist Fraser Health in achieving its’ ongoing goal to improve healthcare services provided to patients and clients.  The Director is accountable for:Developing plans and implementing capital and operating budgets including budget assessment, preparation, authorization control and reporting of expenditures ensuring the efficient utilization of financial resources within objectives, plans and budgets established by FH; Recommending strategies to optimize current and potential funding for capital projects including liaising with Capital Finance to support capital cash flow and budget targets;Fostering a team culture within the project management portfolio, and a commitment to collaboration and support of stakeholders;Ensuring fairness and consistency and adherence to Facilities Maintenance procurement guidelines, rules and regulations;Overseeing the recruitment and professional development of employees through the formal assessment of training needs and implementation of employee development plans; Creating a culture of excellence by training, coaching, and mentoring new and existing staff to ensure staff growth and development, as well as engagement;Assisting with the implementation of process improvement changes within the portfolio and supporting change management initiatives; Ensuring that sites and facilities are planned, designed and built to meet clinical outcomes and to align to the latest standards and best practices in health facility design, project delivery, and environmental sustainability, thereby ensuring a comprehensive approach is taken to successfully transition from project delivery to operations and maintenance. The successful candidate will have:A Master's degree and professional designation in a relevant discipline;Ten (10) years of recent, related experience in progressively more complex senior leadership roles in a large multi-site organization with responsibilities for managing the design and construction of healthcare/facilities development projects; An equivalent combination of education, training and experience.If you have any questions, or are interested in learning more about this rewarding opportunity with Fraser Health, please email our Executive and Senior Leadership Acquisition team at [email protected]. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Director is accountable for providing leadership and strategic direction across Fraser Health (FH) for site planning, business case and feasibility study development, implementation of approved capital projects, and standards and principles development, including all aspects of project management, budget control, procurement strategies, contract negotiation, dispute resolution and oversight of projects from planning and design through to construction and commissioning, for the applicable areas of real estate, long term care and major capital projects, as applicable. The Director liaises internally with senior leaders in FH, and externally with various levels of governments, agencies, hospital foundations, private sector partners, building owners and community groups to represent FH interests as appropriate. May be assigned to assist with other projects across the various project management portfolio. ResponsibilitiesResponsible for the direction and operations of Facilities Planning and Projects across the Organizations, consistent with FH short and long-range priorities and strategic plans.Acts as a member of the Facilities Management senior leadership team and contributes to the effective direction of the department, including developing a clear performance vision for the project portfolio, promoting the development of a strong team, and supporting performance optimization of the team.Provides leadership, oversight, and maintains day-to-day portfolio of works to ensure that the management and project team deliver services to drive operational and facilities'' excellence; establishes policies, procedures and budgets; assists in formulating annual goals and objectives; ensures consistency with industry standards and accreditation bodies; creates financial and workforce plans for the portfolio; leads, directs and supervises assigned staff.Develops, plans and implements capital and operating budgets including initial budget assessment (IBA), preparation, authorization control and reporting of expenditures ensuring the efficient utilization of financial resources within objectives, plans and budgets established by FH; recommends strategies to optimize current and potential funding for capital projects including liaising with Capital Finance to support capital cash flow and budget targets.Provides project leadership within a dynamic healthcare environment on all facility planning, design, development and construction issues for multiple service delivery areas with distinct operational practices; responds to client requests and requirements to meet individual needs and priorities.Supports FM capital and management teams to address project risks, issues and concerns, including through developing or providing input to development of briefing notes or SBARs for formal FH executive and/or Ministry approval in order to mitigate risks to scope, budget and schedules.Supports Lower Mainland Facilities Management (LMFM) working committees to advance project standards, policies and contracts for associations, consultants and contractors by means such as leading working committee working groups, drafting of and review of relevant documents, and developing recommendations on process improvements.Ensure fairness and consistency and adherence to FM procurement guidelines, rules and regulations in support of fair public competition including The New West Partnership Trade Agreement (TILMA) and Capital Asset Management Framework (CAMF) policies.Negotiates and facilitates consensus with external parties such as the Ministry of Health, regional hospital districts, academic institutions and private developers on issues related to facility planning, capital project design, construction and project delivery within limits and parameters as established by the Senior Executive Team.Liaises with senior officials of the municipalities, First Nations, hospital foundations, and other authorities having jurisdiction within the geographic areas served by FH; negotiates and establishes policies, requirements and approvals to enable project implementation to move forward, including rezoning and acquisition of development and building permits.Oversees the recruitment and professional development of employees through the formal assessment of training needs and implementation of employee development plans; responsible to direct, and as required, participate in the management of human resource matters. Develops, mentors and coaches staff to nurture their growth and development.Implements re-design and restructuring initiatives, including adoption of best practices to better integrate and streamline services, optimize quality and ensure cost effectiveness; ensures appropriate quality, safety, risk and reporting mechanisms are in place.Ensures that sites and facilities are planned, designed and built to meet clinical outcomes and to align to the latest standards and best practices in health facility design, project delivery, and environmental sustainability produced by both industry and from within Fraser Health; ensures a comprehensive approach is taken to successfully transition from project delivery to operations and maintenance.Updates department knowledge of current and emerging healthcare design and innovations through evidence-based design concepts; uses design and construction research in the development and updating of Design & Construction Standards and Guidelines.Monitors, reviews, and prepares project reports and key performance indicators to ensure staff and projects are delivered as per Fraser Health’s schedules and requirements, and ensuring adherence to approved project scope, schedule, and budget.Participates in Project & Executive Steering Committees and internal Facilities Management (FM) senior leadership forums.  QualificationsEducation and ExperienceMaster's degree and professional designation in a relevant discipline, supplemented by ten (10) years' recent, related experience in progressively more complex and senior management, leadership roles in a large multi-site organization with responsibilities for managing the planning, design and construction of healthcare/facilities development projects, or an equivalent combination of education, training and experience.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities:Demonstrated ability to align optimal building technologies with evidence-based design, industry best practices, and healthy & sustainable environments.Demonstrated knowledge of facilities development including planning, design, construction, contract management and procurement within current municipal, provincial and national standards, codes, bylaws and regulations applicable to health care.Demonstrated skills and ability to effectively oversee the management of multiple facilities projects from concept to completion within large, complex, multi-site organizations, to lead and deliver project success.Demonstrated strong business acumen, initiative, judgment and decision-making capabilities.Demonstrated ability to lead self and others, plan, forecast, manage, implement, organize and problem solve at a senior level.Demonstrated ability to define/amalgamate diverse organizational requirements, develop financial parameters, resolve issues, identify and mitigate operational project /system/human/process risks, and develop long-range plans.Demonstrated ability to negotiate and facilitate consensus with various levels of government and community groups, and to develop and maintain mutually beneficial relationships with business partners as well as other external stakeholders.Demonstrated ability to develop, mentor and coach staff.Demonstrated ability to utilize creativity and innovation in problem solving and strategic planning.Demonstrated ability to lead and direct project management teams comprising of large groups of staff, external consultants, architects and contractors.Demonstrated ability to develop and conduct presentations to individuals and/or groups.Demonstrated understanding in the application of key performance indicators and project implementation metrics.Ability to work under pressure with deadlines and changing priorities in dynamic, political environment.Demonstrated ability to write comprehensive reports and develop graphical supporting documents.Ability to operate related equipment including related software applications.Physical ability to perform the duties of the position.
Director, Development and Automation - Center for Advanced Analytics Data Science and Innovation (CAADSI)
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $59.56 - $85.62 / hour Why Fraser Health?Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. The Senior Director of Business Intelligence and Data Management is seeking an innovative and collaborative professional for the new Director of Development and Automation role within the Center for Advanced Analytics Data Science and Innovation (CAADSI) portfolio at FH. This unique opportunity supports a growing team in executing an Application Development strategy that uses a modern design/architecture and technology stack to support strategic organizational data-driven initiatives. The vision for CAADSI is to be national leaders in digitally transforming healthcare, prioritizing exceptional experiences for patients and providers, revolutionizing care delivery and harnessing the power of virtual care for a seamless, equitable and easily accessible high quality health system. Our ideal candidate is a clear, caring and courageous leader that brings a strong understanding of process improvements and automation, a strategic methodology, healthcare project implementation experience and technical coding skills. They will advance a team and apply best practices within Application Development that align with business continuity plans and organizational compliance. This senior leader will be an advocate for continuous improvement, an active member of provincial committees and an agile mentor capable of managing both transactional deliverables and team development. The Director is accountable for: Managing the development of custom applications, including low code\no code, as well as build platforms that support analytics while monitoring and optimizing technologies and processes for efficiency and scalability;Leading the technical architecture, design, development and testing for FH’s advanced analytics products while overseeing the technical application development team (backend and front end);Evaluating and selecting appropriate tools and technologies for projects while staying current with industry trends and emerging data technologies;Guiding the team to develop priorities, coordinate the group’s performance and activities, and manage intersections with partners to ensure diligent change control across interdependent systems;Delivering data analytics initiatives by effectively working with business associates, source system teams, project managers and IT staff while communicating insights from high-quality data to business partners;Supervising designated staff and contractors while establishing clear definitions of responsibility, reviewing workload assignments and adjusting schedules to ensure clarity of expectations; Conducting employee performance reviews and coaching while creating an environment that fosters growth and development; andPlanning and allocating resources effectively to meet project deadlines and objectives. The successful candidate will have: Post-secondary education in Computer Science or related discipline;Expertise in application development including approaches, implementation and techniques;Senior leadership and management experience; orAn equivalent combination of education, training and experience.  If you have any questions, or are interested in learning more about this rewarding opportunity with Fraser Health, please email Swetlana Patnaik, Client Partner of Executive and Senior Leadership Acquisition at [email protected]. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:Reporting to the Senior Director, Advanced Analytics & Data Management, the Director is accountable for designing and maintaining the custom applications (on premises and cloud) and automation initiatives. This position plays a strategic role to help guide decision making, set direction, inform, and develop enterprise strategies through the building of tools and platforms that host and support the gathering of information. This involves identifying, defining, aligning, and sustaining the critical paths and requirements of the technology solutions. This position is also accountable for facilitating and promoting diverse technical solutions related to both analytic patient and employee reporting including providing leadership and overall project management and control for the successful implementation of several key projects. This position plays a strategic role to help guide decision making and setting direction and informing/developing strategies for analytics reporting including advising in current and future trends to ensure the organization receives the high set levels of efficiency from our investments. The position will also be responsible for all system security as it relates to the running of custom applications, as per FHA’s privacy guidelines. Advises on all training and education of reporting and analytics & reporting systems to staff and other staff throughout the organization to ensure that tools are utilized efficiently and effectively. The Director develops, monitors and manages a budget and builds and leads a team to ensure all aspects related to the backend infrastructure. ResponsibilitiesProvides leadership in the overall technical architecture, design, development and test guidance for FHA analytics reporting.Oversees the technical application development team. This includes directing the activities of a technical team including software architects, programmers (backend and front end).Guides and influences PHSA Information Management/Information Technology Services (IMITS) team and decision support staff responsible for the technical backend. This involves developing priorities, coordinating and reporting on the group’s performance and activities.Manages intersections with various other parties including PHSA tech services, IMITS, Clinical & Systems Transformation services and others to ensure proper and diligent change control across many interdependent systemsDelivers various data analytics initiatives by effectively working with business partners, source system teams, project managers and IT staff.Supervises designated staff and contractors, establishing clear definitions of responsibility for each employee, reviewing workload assignments and adjusting schedules accordingly. Ensures all job descriptions within area of responsibility clarify and delineate position expectations.Conducts employee performance reviews and coaching sessions including implementation of appraisals and facilitation of individual goal setting. Creates an environment that foster growth and development.Investigates work and staff issues and where necessary initiates disciplinary action including termination.Recruits staff and contractors through methods such as identifying vacancies and making hiring decisions to ensure goals and objectives of the department are being met.Oversees the technical management and development for all application infrastructure related projects. This involves providing leadership in development of project charts, plans including budget and timelines and managing deliverables.Develops and maintains internal and external design documentation to detail technical design specifications and ensure knowledge transfer.Drives evaluation and adoption of scalable data analytics solutions for FHA.Identifies opportunities and implements reporting improvements by ensuring system enhancements are developed, tested, deployed and function according to agreed upon requirements. Maintains up to date knowledge regarding new and upcoming system functionality.Maintains awareness of current analytics and reporting systems trends and issues and communicates to groups as appropriate.Manages and provides a safe and healthy workplace for patients/clients and staff and ensures that health and safety requirements for operational area are met. Reports unsafe situations; investigates and takes corrective action and/or notifies appropriate personnel.Performs other related duties as assigned. QualificationsBachelor’s Degree in Computer Science or related discipline, plus ten (10) years’ experience in development of applications, including a minimum of five (5) years of recent, related management experience, or an equivalent combination of education, training and experience. COMPETENCIES:Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical CapabilitiesPossess a strong technical background. This includes a solid understanding of software development principles, technologies, and industry best practices.Enthusiastic leader and proven track record of developing team members including permanent and contract staff.Proven ability to effectively manage in a large and diverse environment.Proven ability to plan and execute complex projects with stringent timelines.Ability to strategize and utilize diplomacy in handling and maintaining relationships.Ability to provide, create and support innovation within limited resources.Ability to provide leadership, motivation and guidance while demonstrating commitment to excellence.Ability to develop strategies for team members and FHA staff with dealing with change and transition.Strong development experience.Advance knowledge of a modern development language such as C#.Ability to adapt, learn and build on new technologies.Ability to translate business needs into data requirements.Excellent communication and interpersonal skills.Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.Utilizes effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.Physical ability to perform the duties of the position.
Director, Clinical Quality & Patient Safety
Fraser Health Authority, Vancouver, BC
Salary rangeThe salary range for this position is CAD $65.54 - $94.22 / hour Why Fraser Health?Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. We are seeking an innovative and engaging Director, Clinical Quality & Patient Safety (CQPS) to champion a sustainable quality health care system that empowers teams to deliver exceptional people-centred care, safety and experiences. The Director will be a passionate thought leader with operational expertise and a focus on clinical quality and patient safety initiatives. By expanding and strengthening partnerships, the Director will work collaboratively to drive forward departmental priorities and key objectives to ensure that all initiatives are focused and timely while adhering to the highest quality standards. As an expert in quality improvement and patient safety, the Director will be clear, caring, and courageous leader who cultivates a motivating and respectful work environment where individual competencies and team capabilities can thrive. Reporting to the Executive Director, Clinical Quality & Strategic Priorities, the Director will be knowledgeable in Quality Improvement (QI) methodologies and clinical operational experiences. The Director will strengthen and prioritize best practices and standards around CQPS improvements in the advancement and continuation of excellent clinical care in the Fraser Health region.  The Director, Clinical Quality & Patient Safety is accountable for:Providing strategic leadership in the integration, implementation, evaluation, reporting, sustainment and spread of CQPS initiatives across FH; Fostering the creation and use of high quality and meaningful QI strategies to support and drive impactful organizational decision-making and improvements;Leading the overall information architecture for the development, implementation, sustainment and ongoing evaluation of a comprehensive, interactive Quality Performance Management System;Co-developing a new service delivery model with CQPS Leadership that supports the evaluation and implementation of recommendations stemming from quality reviews, as well as the use and function of the Patient Safety and Learning System (PSLS);Engaging in regular connections with site and program leadership and staff to ensure excellence of service and to identify any gaps in quality and safety that can be supported;Leading the development of quality indicators for Expanse aligned with patient safety priorities and select regional quality priorities. The successful candidate will have:Master’s Degree in Health Administration or other relevant clinical discipline, including course work in quality and patient safety;Clinical Manager and/or Director experience in leading regional initiatives and teams;Ten (10) to fifteen (15) years of progressively responsible experience working in a health care environment including five (5) years' experience in a management/leadership role in quality improvement and patient safety development, implementation and evaluation;An equivalent combination of education, training and experience.If you have any questions or are interested in learning more about this rewarding opportunity with Fraser Health, please email the Executive and Senior Leadership Acquisition team at [email protected].  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Director, Clinical Quality & Patient Safety (CQPS) provides strategic operational leadership for clinical quality and patient safety strategies focused on assessment, intervention, analysis, spread and sustainment of quality improvement (QI) initiatives and reporting to improve organizational performance across Fraser Health (FH). Fosters the creation and use of high quality and meaningful QI strategies to support and drive impactful organizational decision-making and improvement. Oversees and engages others in the identification and analysis of patient safety and clinical care problems and opportunities with the goal of facilitating the rapid implementation of new processes for existing and new clients within FH. Ensures effective integration and accurate and timely delivery of clinical, administrative, operational and corporate information and requests. Partners with operational, CQPS, data, practice, patient experience, finance, organizational development, strategic transformation and infection control representatives regarding matters such as ongoing CQPS education and implementation needs, required organizational practices, patient safety incident reporting and management, and changes to standards or legislative requirements. Provides leadership and direction to a team of professional CQPS leadership and staff through coaching, mentoring, skill and leadership development, and team building. Manages assigned staff including recruitment, supervision, work assignment, performance management and professional development. Collaborates with officials from Accreditation Canada, Healthcare Excellence in Canada, BC Patient Safety and Quality Council, and other health care related organizations. Represents FH on internal and external committees, and task groups as required. Responsibilities Provides strategic leadership in the integration, implementation, evaluation, reporting, sustainment and spread of CQPS initiatives across FH in alignment with FH's vision, mission and strategic priorities through fostering the creation and use of high quality and meaningful QI strategies to support and drive impactful organizational decision-making and improvement by program and operational leadership across the organization. Fosters a culture of collaboration, knowledge sharing and partnerships across teams. Establishes systems to ensure staff skills and competencies support future organizational needs and trends. Identifies, exploits and fosters the adoption of best practices and standards around CQPS improvements, evaluation strategies and generation of insights and recommendations to drive systematic change. Leads the overall information architecture for the development, implementation, sustainment and ongoing evaluation of a comprehensive, interactive Quality Performance Management System to promote accountability for quality and patient safety at all levels of the organization and to support the Board in its governance of quality and patient safety through monitoring of and accountability for key performance measures by the Clinical Programs. Provides strategic, operational, and practical leadership for CQPS including developing actionable key performance indicators, success indicators, and strategic plans in collaboration with relevant senior leadership and other stakeholders. Provides leadership for the identification and development of various CQPS improvements for the FH Board and senior level committees. Works with various FH executive members responsible for reporting to the various committees to develop CQPS priorities and metrics, including frequency and required insights. Oversees the delivery of consulting services to clients for clinical service delivery purposes including identifying problems and engaging CQPS subject matter experts to develop effective solutions using quality improvement methodologies to support clients. Organizes, synthesizes and analyzes data on patient services, interprets information, participates in the development of recommendations for improvements and engages in a continuous improvement partnership through agile and iterative processes. CQPS clients include program teams, individual physicians, operational & corporate managers and directors, researchers, and external consultants hired by the programs. Works to build capacity into the CQPS processes and systems in FH. Oversees the creation of value added processes from existing processes based on data and provides leadership in the identification of gaps in FH clinical quality and patient safety related strategic priorities by developing business cases and overseeing project teams created to address those gaps. Directs the development and implementation of service priorities in response to client input and interprets and evaluates policies, programs, systems and procedures. Assesses the efficiency and effectiveness of the services and identifies and recommends areas for improvement in quality and efficiency. Enables and oversees the use of effective CQPS processes across the organization and works to increase integration of process improvement methodologies, information capture, reporting systems and other CQPS processes. Works with the client groups, and other stakeholders groups to evaluate and select the best methods to meet strategic organizational priorities and reporting of same. Leads the development of various CQPS teams' timelines to ensure quality services and the timely delivery of the end product according to previously defined requirements. This includes, but is not limited to, unit-based improvement programs, NSQIP quality activities, PQI education, accreditation readiness and assessment activities, creation of innovative data analysis, patient safety reporting and review of patient safety events, and FH wide quality education program. Leads ongoing quality review analysis processes, establishing best practice, documenting any resulting problems, and determining corrective actions to create and provide an opportunity for continuous organizational learning and growth with a goal to eliminating preventable harm. Supports the spread of utilization of industry standard tools such root cause analysis and failure modes effect analysis. Promotes the profile of the CQPS teams to both internal and external stakeholders; develops strategies and initiatives to brand and market high quality information products and services. Provides overall direction and supervision to the team through coaching, mentoring, skill and leadership development, and team building. Manages assigned staff including recruitment, supervision, work assignment, performance management and professional development. Working with the Executive Director, determines the allocation of resources and develops annual departmental budgets. Manages department budgets, including monitoring expenditures, analyzing variances, and regular reporting. Maintains and applies expert knowledge related to quality and process improvement, patient safety best practices, and Accreditation Canada standards and requirements. Takes leadership in disseminating this knowledge throughout the organization by creating and implementing strategies to promote knowledge translation into changes in practice and processes. Keeps abreast of new initiatives, developments and trends through literature review, contact with peers at other organizations, industry leader groups, professional associations and attendance at seminars, workshops and education programs. Works in partnership with external organizations such as the Ministry of Health, Accreditation Canada, Healthcare Excellence in Canada, BC Patient Safety and Quality Council, and other health care related organizations in maintaining effective and collaborative relationships to prevent and reduce risks, errors and harm to patients and to work together to continuous improve patient care and client services. QualificationsEducation and ExperienceMaster's Degree in Health Administration or other relevant discipline. Ten (10) to fifteen (15) years' progressively responsible experience working in a health care environment including five (5) years' experience in a management/leadership role in quality improvement and patient safety development, implementation and evaluation.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated knowledge of application and evaluation of quality improvement and patient safety methodologies and best practices. Demonstrated knowledge of Accreditation Canada's Qmentum program and required organizational practices and processes. Comprehensive understanding of data collection analysis and interpretation methodologies in a healthcare environment. Demonstrated ability to lead and foster a motivating and respectful work environment for leadership and staff, where individual competencies can thrive. Strong understanding of effective methods for identifying and addressing various stakeholder needs and an acute awareness of the impact of actions. Demonstrated ability to lead analytical teams through implementation of new analytical models, tools, and techniques. Proven skills in critical thinking, and business analysis methods. Excellent written and verbal communication skills including the ability to write technical and management reports and communicate in a clear, engaging and convincing manner to translate and present complex information to a variety of audiences. Ability to develop and maintain strong relationships with key internal and external stakeholders including management and staff at all levels, within government agencies and other health authorities. Demonstrated skills in surfacing key insights from large, complex, high dimensional data from various data sources. Comprehensive knowledge of management principles and methodologies, and the ability to coach, mentor team members on these skills. Well-developed leadership, client relations and problem resolution abilities in order to lead a variety of complex and integrated services initiatives and to achieve desired results within critical timeframes.
Director National Client Group
National Bank, Quebec City, QC
A career with the National Bank's National Client Group means assisting primarily large private companies with their complex financing needs, the majority of which are between $25 and $400 million.As Director, National Client Group based in Quebec city, you will be responsible for growing the portfolio of business clients assigned to you. The varied and complex tasks will allow you to quickly become a privileged guide in all your clients' financial projects, such as company acquisitions, project financing or recapitalization.  Your role:  Identify and develop business opportunities in your market, increase your commercial client base and establish business development strategies Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services Manage relationships with sophisticated clients who have financing needs between $25 million and $400 million in situations that are often transactional Meet clients' changing needs by adapting and optimizing financial products and sales approaches Negotiate the terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteria Draw up sales and business development plans Assist General Manager and Head Eastern Quebec- National Client Group in reaching objectives Identify opportunities for and make referrals to the Capital Markets sector Work with various internal partners (Portfolio Manager, Account Representative, Risk Management, Cash Management, Private Wealth, etc.) and external partners (legal advisors and accountants) Act as a leader and participate in developing less experienced team members   Participate actively in various networking activities in the sector: cocktail hours, conferences, targeted fundraisers, etc Identify the risks inherent to Commercial Banking sector activities  Your Team:The National Client Group ("NCG") is comprised of approximately 20 finance professionals and operates in a highly competitive and dynamic environment. You will report to the General Manager and Head Eastern Quebec - National Client Group.Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning.  You’ll also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development.Prerequisites: Based on your academic background, at least 8 years of experience in sales and business development within the financial industry: Bachelor's degree and 10 years of experience Master's degree and 8 years of experience Mastery of the syndication process, due to the size of transactions, an asset In-depth expertise in financial and business analysis and understanding of inherent risks  Solid experience in commercial credit, and with mergers and acquisitions Experience in sales and business development Network of professional contacts among local medium-size and large enterprises, an asset Good knowledge of Word, Excel and PowerPoint Your benefitsIn addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinicThese are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.We're putting people firstWe're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?Come live your ambitions with us!
Director, Accounts Receivable & Payroll
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $65.54 - $94.22 / hour Why Fraser Health?Director, Accounts Receivable & Payroll Fraser Health is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. We are seeking an innovative and systems-driven Director, Accounts Receivable & Payroll to optimize the delivery of financial, payroll, and accounting services for Fraser Health (FH). With oversight of the development, coordination and management of the Accounts Receivable and Payroll departments, the Director will have an integral role in defining, implementing, and advancing financial policies, procedures, systems and internal controls at FH. By leading the development and maintenance of Accounts Receivable and Payroll processes, the Director will work with a high degree of diligence to ensure the provision of complete and accurate records of assets, liabilities and financial transactions in accordance with generally accepted accounting principles (GAAP) and Fraser Health policies and procedures. Integral to this role will be the Director’s ability to expertly identify strategic challenges and opportunities amid the proposed direction of the Accounts Receivable and Payroll teams by gathering information, assessing trends, and consulting with relevant partners to incorporate approved initiatives and recommend shifts in service and scope. As a clear, caring, and courageous leader, the Director will oversee a variety of cyclical operational, budgeting analysis, and financial planning processes in a highly dynamic environment. The Director is accountable for:Providing leadership on financial activities to ensure financial resources are efficiently utilized within the objectives, plans and budgets established by Fraser Health;Developing and recommending short and long-range goals and objectives for the Accounts Receivable and Payroll teams while building, coordinating and monitoring financial practices to incorporate best practices; Developing, implementing and reviewing policies, standards and procedures to ensure the delivery of effective and efficient accounting and payroll services;Planning and implementing operating and capital budgets for the portfolio including budget preparation, authorization control and reporting of expenditures; Working within the Corporate Finance department to integrate various financial elements for Fraser Health-wide decision making on operating plans, capital investment decisions, financing and other business initiatives;Facilitating the timely and efficient completion of external filing and audits, and related reporting to comply with Board of Directors, statutory and other regulatory requirements.The successful candidate will have:A recognized professional accounting designation (CPA) or a Master’s degree in Business Administration, Commerce, Finance or related discipline;Ten (10) years of recent, related management experience including five (5) years of experience in a senior leadership role in a large complex, multi-union organization;An equivalent combination of education, training and experience.If you have any questions or are interested in learning more about this rewarding opportunity with Fraser Health, please email the Executive and Senior Leadership Acquisition team at [email protected]. At this time we are actively collecting applications for the next 3-4 weeks and will be reaching out to qualified candidates. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Oversees the development, coordination and management of the Accounts Receivable and Payroll Departments for Fraser Health including internal controls, statutory and financial reporting; plans, implements and evaluates related physical, financial and human resources in support of the strategic and operational needs of the designated portfolio including financial analysis, business support, budgeting processes and guidelines; participates as a member of the Corporate Finance portfolio in the development of the mission, strategies and goals for the designated financial portfolio to ensure the optimum delivery of appropriate financial and accounting services for Fraser Health; reviews and analyzes budgets for the designated portfolio including proposed initiatives. The Director, Accounts Receivable & Payroll participates at the Regional and Provincial level to define, influence and implement financial policies, procedures, systems, internal controls and to work towards consistent application of Financial Reporting standards ResponsibilitiesIdentifies strategic issues and proposed directions for the Accounts Receivable and Payroll teams within the Finance department, in collaboration with the Executive Director and senior management team, by methods such as gathering information, assessing trends, consulting with relevant stakeholders, identifying issues that impact on strategic directions, proposing authority-wide initiatives, incorporating approved initiatives and recommending shifts in service/scope to ensure consistency between the portfolio and the strategic directions of the organization. Develops and recommends short and long-range goals and objectives for the Accounts Receivable and Payroll teams ensuring that plans support the goals, policies and vision of the Corporate Finance department; develops, coordinates and monitors long-term financial practices and incorporates best practices into the designated portfolio to ensure that the financial goals are consistent with Fraser Health’s long-term objectives. Develops, implements and reviews policies, standards and procedures to ensure the delivery of effective and efficient accounting services for the designated portfolio; provides leadership on financial activities to ensure the efficient utilization of the financial resources are within the objectives, plans and budgets established by Fraser Health senior management; plans and implements operating and capital budgets for the portfolio including budget preparation, authorization control and reporting of expenditures. Directs the development and maintenance of Accounts Receivable and Payroll processes for Fraser Health to provide complete and accurate records of assets, liabilities and financial transactions in accordance with generally accepted accounting principles (GAAP), Ministry of Health Services policies and procedures and Fraser Health policies; works with the Corporate Finance department to integrate various financial elements for Fraser Health-wide decision making on operating plans, capital investment decisions, financing and other business initiatives and to ensure accurate and timely payments to staff, ensure accurate and complete billing and collection of revenues and considering cash flow needs/issues. Directs the preparation of financial and other reporting to ensure timely and accurate information to the Senior Executive and Board of Fraser Health, the Ministry of Health Services and external organizations. Facilitates the timely and efficient completion of external filing and audits, and related reporting to comply with statutory and other regulatory requirements. Provides advice and recommendations to senior management as required; plans, prioritizes and directs numerous concurrent projects through all phases from planning to implementation and evaluation for the designated portfolio. Provides leadership to all staff within the assigned portfolio and motivates them towards the attainment of the goals of the department and Fraser Health; develops and recommends an organizational structure to meet the operational needs and the responsibility of each employee including an ongoing system for measuring staff performance. Works with other Finance Directors to develop and implement performance measures for reporting at the regional level. Ensures the recruitment and professional development of employees within the assigned portfolio; oversees and participates in the management of human resource matters for the assigned portfolio up to and including terminations, as required. Contributes to authority-wide analysis of business system requirements and related systems/process re-engineering initiatives. Participates in planning, selection, and implementation of business systems/processes for the region and ensures full integration to meet user needs and reporting requirements. Plans and implements an effective quality improvement program to ensure a high level of client satisfaction; establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the assigned portfolio including departmental activities and progress on objectives and projects. Represents Fraser Health through participation on external committees (e.g. Ministry of Health committees), organizations and in advisory activities as appropriate; attends meetings of the Finance and Audit Committee and Board, as required. QualificationsQUALIFICATIONS:  A recognized professional accounting designation (CPA) or a Master’s degree in Business Administration, Commerce, Finance or related discipline, supplemented with ten (10) years' recent related management experience including five (5) years' experience in a senior leadership role in a large complex, multi-union organization, or an equivalent combination of education, training and experience. COMPETENCIES:  Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical CapabilitiesDemonstrated knowledge of accounting practices, trends, generally accepted accounting principles (GAAP), financial, administrative and contract management, audit and program evaluation principles and practices. Demonstrated ability to lead, plan, direct, manage and implement change. Demonstrated knowledge of health and business administration including strategic and operational planning, monitoring, analytical, evaluation and reporting expertise in a public sector and/or large complex environment. Demonstrated ability to direct a variety of cyclical operational, budgeting and financial planning processes. Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to develop and maintain rapport with internal and external stakeholders. Demonstrated ability to function effectively in a highly dynamic environment with changing priorities. Demonstrated judgment and decision-making capabilities including the ability to manage priorities and deadlines. Ability to operate related equipment including applicable software applications. Physical ability to perform the duties of the position.
Director, Information Technology
St. Mildred's-Lightbourn School, Oakville, ON
Director of Information TechnologyFull-Time Permanent PositionWho We AreLocated on 10 beautiful acres in the heart of Olde Oakville, St. Mildred’s-Lightbourn School (SMLS) is a premier independent school for girls from JK through to Grade 12. Our mission is to engage each girl in a personalized, real-world learning experience where she explores her unique pathways within a nurturing community. An Opportunity to Join SMLSRole OverviewTo support our vision of empowered young women challenging and transforming the world, we are currently seeking a Director of Information Technology. The successful candidate will be responsible for the overall operational and departmental strategic planning and initiatives of information technology. Position DetailsDepartment: Information TechnologyReports to: Associate Head of School, Learning and InnovationLiaises with: Senior Leadership Team Members, Staff, FacultyEducation: Post-secondary education in Computer Programming, Networking or Computer Science. Post-secondary education in Business combined with related IT managerial experience. Project Management Certification or Equivalent Experience. Experience: 10+ years of related IT ExperienceFluent in Google Workspace & Microsoft Office products Comfort in a Mac based environment Working Conditions: Office / School Environment, Mac, Google Experience in Education (asset)Experience in an Independent School (an asset) Experience in not for profit environment (an asset) Key ResponsibilitiesOperations & Projects Oversee school’s data management, cybersecurity and business continuity planning for all IT systems and protocols Annual audit of all IT vendor services and contracts, along with school network and cybersecurity infrastructure Provide input to the insurance renewal process to ensure proper levels of coverage for IT equipment and cyber security protection SuperAdmin account administration and technical support for all IT software systems (Blackbaud, Raiser’s Edge NXT, Financial Edge NXT, Google Workspace for Education, Zoom, Graduway, etc.) Annual setup and management of the SMLS Learning Management System (Blackbaud), including roll-over for new and departing families Oversee school laptop (MacBook Air) program for all students, staff and faculty, including annual purchase, setup, and upgrade Research and evaluate prospective and current software/hardware required to meet school educational, business and risk objectives, including annual software and hardware purchases Liaise with other business departments including Admissions, Advancement, Finance, and Marketing and Communications to ensure provision of appropriate IT supports and processes (e.g. billing, student enrolment, school website, etc.) Oversee IT support for school and special community events (closing ceremonies, parent events, annual retreats, assemblies, etc.) Administration of annual cybersecurity training (KnowBe4) School and People Leadership Contribute to the overall health, success and sustainability of the school Contribute to the structure, role design, recruitment and selection of necessary personnel to ensure the success of the IT Team Provide leadership to the IT Team through coaching, feedback and professional development Build leadership and operational capacity in the IT Team, and plan for future leadership succession Serve on school committees including, but not limited to, the school’s Edutech Committee, and Internal Risk Committee Strategy & Business Planning Create a clear and inspiring strategy and priorities for Information Technology at SMLS, aligned with the school’s strategic direction Develop and manage IT initiatives that promote the success of the organization, enhance student and parent experiences, and support employee effectiveness Keep up-to-date with industry best practices in technology and education; communicate and readily share information with colleagues Contribute to the annual budgeting process including multi-year financial requirements and capital/operating budget oversight for IT program maintenance and development across the school, including opportunities for cost management, and identifying areas for investment Annually update all school IT policies for faculty & staff, students and parents, including new policies to meet evolving needs of the school Design and administer comprehensive IT onboarding for all new faculty, staff and students Who You AreYour StrengthsAbove all else, the successful candidate is a champion for girls’ education. You are also: An enthusiastic, articulate, and creative individual who communicates with ease and confidence. A critical thinker who demonstrates initiative, integrity and attention to detail. A team player who enjoys being part of a vibrant, collaborative community and contributes positively to all areas of the school. An initiator who challenges the status quo and seeks better and alternative means of achieving exceptional business results. Your Knowledge, Skills & Experience Exemplary communication and collaboration skills with the proven ability to develop relationships and a caring rapport with colleagues, students and their families Experience with information technology in the education sector, including network and software (Blackbaud in particular) administration is an asset Why Join SMLS?Our work is meaningful and important. As a school, we support each student’s interests, talents, learning needs and strengths. Through our world-class facility, Signature Programs, expertise in girls’ education, and dedication to personalization, our students become lifelong learners equipped to achieve excellence in whatever path they choose.When you join SMLS, you join a fun and supportive community! Our employees enjoy competitive compensation packages and may be eligible for some of the following benefits: Health, vision, and dental care Life insurance, AD&D insurance, and Long Term Disability insurance Employee & Family Assistance Program (EFAP) Mental health & wellbeing resources Ontario Teachers’ Pension Plan / RRSP program with up to 5% employer match A healthy lunch program during the school year On-site fitness facilities On-site parking Time off during Winter Break and March Break Summer hours and extra long weekends in line with the school calendar The Essence of SMLSEach Girl at the CentreWe believe that each girl is creating her own distinct educational pathway, as her interests, strengths and passions emerge. We are committed to co-creating that pathway with her in a personalized learning environment where each girl’s joy, laughter and love of learning belong.Academic Excellence and InnovationSMLS is grounded in best practices and focused on innovation. We set the highest standards of excellence for our academic curriculum and signature programs as we develop ethical, culturally competent leaders who are catalysts for positive change.Wellbeing and BelongingWe understand that connectedness to oneself, others and the world around us is fundamental to our students’ learning and wellbeing. As a school community, we are united by our values and our commitment to building a just and inclusive environment with empathy, integrity and respect. We honour our Anglican heritage and welcome all faiths and cultures, celebrating the diversity reflected by each member of our school community.Strength of SpiritWe live in a complex world with uncertainty and change. We believe that resilience, courage and commitment are essential for our students and our community to embrace life fully, open ourselves to limitless possibilities, and boldly meet the unknown challenges ahead. If you are interested in an opportunity to join our school, please apply online at smls.simplication.com We appreciate and thank all applicants for your interest in SMLS, however, only those candidates invited for an interview will be contacted. SMLS is an equal opportunity employer and we accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. We value diversity and are committed to creating an inclusive environment within our community. Please contact Human Resources with any requirements or questions.
Director, Financial Planning & Business Support
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $65.54 - $94.22 / hour Why Fraser Health?Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. We are seeking an innovative and result-oriented Director, Financial Planning and Business Support to provide strategic leadership and direction in the development of the organization’s annual and on-going operating, capital, and service workload budgets. The Director will apply a dynamic approach to optimizing the delivery of financial services and resources for designated operational areas. In collaboration with business leaders, the Director will identify key trends and drive financial accountability and process improvement across the organization. The Director, Financial Planning and Business Support will actively maximize Fraser Health's financial and business performance within the parameters of established guidelines and health policies. By developing and evaluating all financial and performance components of business plans that impact Fraser Health operations, the Director will drive the integration and innovation of major elements of the multi-year financial plan such as the operating statement, capital investments, workload and performance measurements. Reporting to the Executive Director, Financial Planning & Business Support, the Director will be a clear, caring, and courageous leader with the operational and financial expertise to proactively envision and encompass a strategic approach to financial planning and analysis. The Director, Financial Planning and Business Support is accountable for:Developing and recommending short- and long-term goals and objectives for designated departments, ensuring that financial plans support the goals, policies and vision of FH;Planning and implementing operational budgets, including budget preparation, authorization control and reporting of expenditures;Leading departments in managing the annual and three-year operational budget development, ensuring that budget results are considered and reflected in the overall FH operating budgets submitted to the provincial government;Providing portfolio performance monitoring, evaluation and forecasting analysis through the FH Quarterly Reports and annual Executive Performance reports in addition to periodic reporting and analysis.The successful candidate will have:A degree in Business Administration, Commerce, Finance or related discipline;A CPA recognized professional accounting designation;Seven (7) to ten (10) years of recent, related financial accounting experience, including five (5) years leading and mentoring teams in a senior leadership role within a large complex organization; orAn equivalent combination of education, training and experience. Recent and strong healthcare experience in financial planning or supporting direct clinical care portfolios will be an asset.If you have any questions, or are interested in learning more about this rewarding opportunity with Fraser Health, please email our Executive and Senior Leadership Acquisition team at [email protected]. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Collaborates with the Executive Director, Financial Planning & Business Support to develop, lead and oversee the organization's multi-year corporate operational and business planning processes, economic forecasting, annual operating budget preparation and reporting of the organizations financial position to the Senior Executive, Board of Directors and Ministry of Health including integrating the major elements of the multi-year financial plan such as the operating statement, capital investments, workload and performance measurements. Provides overall financial support, direction and analysis to designated operational areas within Fraser Health (FH), as well as, across the organization for the Lower Mainland Consolidated Services, PHSA and other health authorities where appropriate; leads a team in developing an assigned portfolio's annual and three year operating budget; monitors and evaluates finance performance to the assigned budget and provides resource recommendations to the portfolio's management group; leads the development, mission, strategies and goals of the department to ensure the optimum delivery of financial services and resources for designated FH operational areas. Responsibilities Develops and recommends short and long term goals and objectives for the designated department ensuring that financial plans support the goals, policies and vision of FH. Develops, implements and reviews policies and standards for the relevant departments. Plans and implements operational budgets for the designated department including budget preparation, authorization control and reporting of expenditures. Leads the departments in managing the annual and three year operational budget development; ensures that the budget results are considered and reflected in the overall FH operating budgets submitted to the provincial government. Provides portfolio performance monitoring, evaluation and forecasting analysis through the FH Quarterly Reports and annual Executive Performance reports in addition to periodic reporting and analysis. Leads the relevant operational portfolios in the development of their annual operating budgets ensuring consistency between budget assumptions in the detailed budget with the overall budget for the portfolio. Oversees and/or provides leadership to the implementation of the annual financial plan into detailed budgets and reviews corporate-wide results; oversees and/or participates in the development of the Quarterly Financial Report to the Board, the Period End Financial Report to the Executive Team and the forecast and budget analysis for the quarterly Appendix C report to the Ministry of Health. Represents the assigned portfolio/Health Authority through participation in committees, working groups and/or negations with governments, and/or external service providers/agencies providing or requiring support services from the health authority to ultimately achieve strategic and operational objectives. Identifies and/or resolves business opportunities/challenges within the context maximizing FH''s performance within the parameters of GAAP, MIS guidelines and the provincial government's health policy; develops and/or evaluates all financial and performance components of business plans that impact FH operations. Establishes administrative systems for maintaining, evaluating and reporting on the operations of the department including department activities, progress on objectives and designated projects. Provides leadership to designated staff within the department by motivating staff to attain the goals of the department and FH; develops and recommends organizational structure to reflect operational needs and the responsibility of each employee including an on-going system for performance management. Manages the recruitment, mentoring and professional development of assigned staff; supervises designated staff, determines staff schedules, provides work direction and assignment of duties to meet operational requirements; conducts employee performance reviews, coaching sessions and facilitation of goal setting with the employee; identifies training/educational requirements as needed. Plans, develops and implements an effective quality improvement program to ensure a high level of client satisfaction and to identify areas for improvement. Plans, prioritizes and directs numerous concurrent projects through all phases from planning to implementation and evaluation. Represents FH to the provincial government by participating on committees, organizations, and in advisory activities.  QualificationsEducation and ExperienceCPA recognized professional accounting designation. Master's degree in Business Administration, Commerce, Finance or related discipline, supplemented with seven (7) to ten (10) years' recent, related financial accounting experience, including five (5) years' experience in a senior leadership role in a large complex organization, or an equivalent combination of education, training and experience.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities: Demonstrated knowledge of accounting practices, trends, generally accepted accounting principles (GAAP), financial, administrative and contract management, audit and program evaluation principles and practices. Demonstrated ability to lead, plan, direct, manage and implement change. Demonstrated knowledge of health and business administration including strategic and operational planning, monitoring, analytical, evaluation and reporting expertise in a public sector and/or large complex environment. Demonstrated ability to direct a variety of cyclical operational, budgeting and financial planning processes. Demonstrated ability to work independently and in collaboration with others. Demonstrated ability to develop and maintain rapport with internal and external stakeholders. Demonstrated ability to function effectively in a highly dynamic environment with changing priorities. Demonstrated judgment and decision making capabilities including the ability to manage priorities and deadlines. Ability to operate related equipment including applicable software applications. Physical ability to perform the duties of the position.  
Director, Business Systems
KPMG Canada, Toronto, ON
OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG’s Information Technology Services team is looking for a Director of Business Systems – Client Service Delivery.  This individual will oversee the systems used in Canada to support business services provided to clients in Audit, Tax, Enterprise, and Advisory (proprietary and custom developed). What you will doLead the development and execution of the roadmap for Canadian business systems integrating global, regional, and local directions, working closely with business system owners and other stakeholders.Oversee the growth and evolution of business systems, working with functional owners, vendors, regional and global application leads.Represent the Canadian firm in planning and development of the global and regional business systems. Maintain active relationships with platform leaders.Ensure appropriate IT support is provided for all business systems, lead troubleshooting and handle escalations. Know all the players (Global, Regional, Local and Vendor)Work with business system owners and ITS service teams to ensure business systems are operating efficiently and reliably, and platforms are current and secure.Assist business system owners and sponsors in the development of business cases for new systems and major changes to existing ones.Act as Customer Relationship Manager to our business system owners, managing an ongoing portfolio of work related to business system changes.Ensure business systems meet security compliance requirements and data management standards.Participate in the negotiation of vendor contracts and Canadian adoption of global contracts for business systems.Manage spend for business systems development, operation, support, and licensing, provide annual budget requirements. What you bring to the role10+ years' experience in IT management, overseeing major business systems configuration, implementation, operation, and support. Bachelor's degree in Computer Science, Information Systems, or a related field. Experience in interacting with senior leadership and delegates in a relationship management role.Demonstrated ability to develop and implement strategic plans and achieve organizational goals through leadership capabilities that include leading people, change management, strategic partnerships, and business acumen.Outstanding leadership skills with experience fostering a collaborative team approach to decision-making and the ability to influence, promote innovation and engage stakeholders.Advanced understanding of project management methodologySuperior relationship, leadership, organizational and communication skills. Providing you with the support you need to be at your best  For more information about KPMG in Canada’s Benefits and well-being, click here. #LI-Hybrid Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. Adjustments and accommodations throughout the recruitment process At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page.