Overview of salaries statistics of the profession "Car Sales Administrator in Canada"

DescriptionIn this day & age, when anybody wants to know how to do anything -- fix your car, build a deck, install a sink, assemble a bbq -- nobody wants to read a book or PDF document -- everyone wants a How To Video. Networking and Security Operations people are just like you and me! In this position, you will be creating videos to cater to worldwide audience of technical operations teams, sales teams or network administrators, to demonstrate new products or product features. We are seeking a candidate who will be able to independently research a technical topic, create a video showing how to setup/use our product feature and who will thrive in a deadline-driven environment to produce content for our customers & support teams. As Fortinets market share continues to grow we are expanding our team and looking for the best talent to complement our growing team. Technical training videos will be posted on http://video.fortinet.com/ and the audience is typically network security administrators. Job Requirements: • Video editing skills on tools such as Adobe Premiere, Adobe After Effects, etc • Good Animation and/or web development skills would be a plus • Ability to independently research networking products and derive step by step instructional video • Some experience in full cycle video development process • Articulate and ability to communicate effectively • Clear speaking voice for the purpose of recording • Organized and detail oriented • Some knowledge of Networking and/or Security Products is a plus *Online Portfolio required #GD #LI-CN1

Plastic Extrusion Technical Sales: Harvey 2584 We are a family-owned company that specializes in custom plastic extrusions.We deal primarily with other manufacturing businesses, to build and supply extruded plastic products to our clients.We are currently seeking a Technical Sales Rep who has previous working experience in this industry who will be able to drive our business forward in the development of new business opportunities, while maintaining existing customer relationships and account servicing. Key Accountabilities and Functions:Develop and maintain existing assigned accounts and respond professionally to customers inquires.Identify and capitalize on new business opportunities within existing account base.Identify, qualify, and develop new leads.Develop new accounts using inside and outside sales strategies.Develop quotes, bids and proposals in a timely and efficient manner using existing cost estimating software, policies, and procedures.Reports to sales Manager Skills and Qualifications:3-5 years minimum experience in B2B (Business to Business) sales with proven results.Technically inclined/able to understand technical applications and be conversant relative to clients' needs and requirements.Assist clients with technical, details and specifications to determine the optimal solution.Excellent interpersonal skills, outgoing personality, and willingness to engage with customers in person.Build, grow and maintain positive trust relationships with customers.Ability to effectively influence and negotiate.Strong organizational, time-management and multi-tasking skills.Strong interpersonal skills including the ability to communicate professionally both written and oral in a highly ethical manor.Self-motivated with a willingness to take on responsibilities and challenges.Research and develop an understanding of trends and new business opportunities.Able to interpret drawings.Communicate, and collaborate with other company departments to identify best value solutions to customer requests.Intermediate knowledge and use of Microsoft Office.Vehicle and willingness to travel, Western Canada, and Pacific Northwest US. Additional asset Qualifications:Experience within any of the following industries an asset: plastic industry, window & door, railings, building materials, construction, or related trade. This is a fulltime position.Salary of $75,000 plus per year depending on experience, plus bonus if targets are met.Compensation and Benefits are:Medical and Dental benefits, pension packageCar and gas allowance 

The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of large new accounts ($60K - $500K) Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers Retain and grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver, and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application, and pricing to overcome client objections. Develop proposals and quotes based upon client needs, specifications, and product offerings. Full compliance with Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor's degree / College Diploma Work Experience: Minimum 4 years with proven record of accomplishment in attaining/exceeding account management and sales goals The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

UNLIMITED POSSIBILITIES AHEADPosition: Dealer AdministratorStatus: Full-TimeDealership: OpenRoad Toyota Port MoodyDepartment: SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Conduct vehicle searches through the dealer network and to complete dealer trades - this includes processing all paperwork and follow ups. Vehicle inventory control leading into the process of ordering of new vehicles. Track new-car orders and advise necessary personnel as to the disposition of all new car orders pending. Liaise with factory, develop and foster a positive working relationship with the manufacturer. Process advertising claims as per the dealer co-op agreement. Generate monthly sales reports based on information that is compiled through the Finance & Insurance Office and sales department. Acquire product knowledge to be able to answer customer inquiries. Review current sales department processes and make recommendations to streamline processes to improve efficiency. Handle customer concerns/complaints in a timely manner, ensuring a positive outcome for all parties. Learn the duties of Finance & Insurance Manager in order to provide assistance during vacation periods. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Ability to be versatile in working with changing priorities of position responsibilities. Excellent communication skills in person, on the telephone, and in writing. Professional personal appearance. VSA Motor Dealer License. Strong customer relation skills, ability to work well with both internal and external customers. Ability to multi-task and manage changing priorities as required. Ability to work and function as part of our team. Demonstrated computer skills - MS Word and Excel. Excellent interpersonal and communications skills. Must be able to work in an active, social atmosphere without being distracted. Ability to communicate customers' interests, needs and requests to management and the sales team. Internal Candidates MUST apply by filling out theInternal Endorsement Formon the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3914 We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US! We thank all those that have applied. Only those considered for the position will be contacted.

UNLIMITED POSSIBILITIES AHEAD.Position:Sales AdministratorStatus:Full-TimeDealership: Surrey HondaDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Responsible for inventory, including monthly orders, and locating vehicles from other dealers. Stocking in all new units in a timely and efficient manner. Working alongside the Finance & Insurance Office to ensure vehicles get to the appropriate person for the remaining procedures. Tracking and checking all added costs for new and used vehicle deals such as costs of accessories. Confirm all added costs are put into each vehicle sale to ensure the commission is calculated without error. Responsible for dealership demos and D Plates- registration, insurance, and updates. Assist the bank with quarterly inventory count and updating of demo changes. Supporting the sales team by assisting the Product Advisors in updating their incoming sold units, and advising them on the time frame and possibility of locating a vehicle. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Ability to make sound decisions in a manner consistent with the essential job functions. Previous Reynolds & Reynolds experience A valid British Columbia Driver's License with a good driving record. Administrative / Receptionist experience required. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: The Data Entry Clerk (Informatics Administrator) caters to the unique needs of our dealership clients by customizing solutions, while also playing a crucial role in assisting customers during the transition phase, fostering strong bonds, and ensuring a smooth experience. Our installation process covers both accounting and service aspects within the software ensuring the customer needs are met. Job Responsibilities: Code and customize financial statements and reports in our software Convert dealerships current accounting data to work seamlessly with PBS's software Troubleshoot arising errors in a timely manner Communicate with dealerships to customize our products Digitalize service inspections and loaner agreements for the dealership Collaborate with other departments to accommodate our customer needs Willingness to commit to an ongoing system of education and cross-training Qualifications: 1-2 years previous experience in a related industry or field Strong knowledge of Microsoft Office Suite with extra proficiency in Excel High School Diploma Detail-oriented Excellent communication skills Excellent customer service skills Problem solving and trouble shooting skills Effective time management and organizational skills Strong multi-tasking & prioritizing skills What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K). Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. Retain, grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions, and overcoming obstacles with drive, passion and resilience. The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Strong aptitude for driving Key Account growth through engineered services. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application and pricing in order to overcome client objections. Develop proposals and quotes based upon client needs, specifications and product offerings. Full compliance to Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor Degree / College Diploma, Technical Engineering preferred Work Experience: Minimum 4 years with proven track record in attaining/exceeding account management and sales goals through the promotion of process equipment including mechanical equipment, instrumentation products, and process pumps. Knowledge: Leadership level industry experience and knowledge of broad industry sectors solutions such as mining, pulp and paper, and municipal markets. Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop a n understanding of the PBS softwareLearn and develop an understanding of the process for training customers on the PBS softwareLearn and develop an understanding of data entry and other key tasksThe ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team LeadsTaking the initiative to learn new products to increase their knowledgeProvide excellent support to our customers in our softwareBe able to talk about and be able to navigate our DMS Software to be able to better assist our customersWork directly with customers and train all sessions in assigned silo and if possible other silosMaintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceededResponds to both internal and external training requests in a timely mannerWrite up tickets and investigate issues that arise and escalate issues to the corresponding teamsCreate and maintain a positive work environmentKnowledge sharing within own silo and others within DTOMaintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitoredCustomer focus / excellent customer service skillsWillingness to go the "Extra Mile"Perform other duties and responsibilities as assignedQualifications:Fluent in French and English (speaking, reading, writing)Experience in bookkeeping/accounting1-2 years' previous experience in the automotive industry, dealership environment or PBS is an assetHigh School DiplomaComputer proficient with knowledge of Microsoft Office SuiteStrong problem solving & trouble shooting skillsEffective time management & organizational skillsStrong multi-tasking & prioritizationStrong documentation abilitiesExcellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer:Internal promotion and growth opportunitiesAn education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff eventsCompetitive annual base salaryBonus for product certification up to $4,800 per yearGreat referral bonusStaff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is not a remote work opportunity. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

YOUR ROLE IN OUR TEAMThe Technical Representative is responsible for promoting SOPREMA products and systems to customers and communicating their specifications within their sales territory. He is also responsible for retaining existing customers and finding new ones to promote growth in his territory.THE CHALLENGES WE HAVE FOR YOUAdhere to the company’s strategic objectives;Communicate to the regional director any matters that could positively impact territory and regional activities;Participate in market studies, particularly related to SOPREMA’s new and existing products;Provide the regional director with data on the annual sales budget and expenses related to his territory activities;Meet the expected sales volume set by the annual budget;Collaborate within the territory team and with representatives from regional offices;Work independently to achieve regional objectives and develop business within the local market;Communicate and liaise with industry professionals, including general contractors, installers, architects, engineers, specification writers, and owners;Maintain a professional presence in the industry and participate in industry activities and events;Communicate and liaise with various SOPREMA partners to meet their needs;Communicate and liaise with industry associations;Ensure the full range of SOPREMA offering is deployed in both roofing and diversification and integrate specialized resources as necessary;Ensure necessary collaboration between different SOPREMA divisions, such as RESISTO, and contribute to their growth;Perform any other related tasks as requested by the immediate supervisor. THE SKILLS WE ARE LOOKING FORYour education :Degree in architecture, building or materials engineering or relevant experience.Your knowledge :The ideal candidate has experience in waterproofing and insulation;Essential knowledge of the construction industry;Familiarity with construction documents, specifications, and technical drawings;Bilingual (an asset).Your skills and Abilities :Being a good communicator with strong interpersonal skills;Being a good negotiator;Ability to develop and maintain a good relationship with the Sales and Logistics team;Be self-motivated and resourceful;Organized and motivated individual;Demonstrates high professional ethics, loyalty, and represents SOPREMA with the highest standards in accordance with its guidelines;Possesses basic computer skills, such as Windows, Microsoft Office, Email, social networks, etc.;Has the necessary skills to integrate and daily use of internal IT tools for CRM, project management and others;Able to integrate a digital and mobile internal operating mode and participate and collaborate in their development.Your working conditions :Office work with frequent travel within the territory;During travel or sales visits, the representative may be required to attend evening and weekends meetings. These meetings are necessary for the requirements of the position;Outside of travel periods or visits from colleagues, he works a regular schedule on weekdays with occasional evenings and weekends.Physical requirements :Visit construction sites, clients and completed projects. To perform these tasks, he must climb ladders, descend into trenches and tunnels, and always adhere to safety mesures.

Account Manager - Group Benefits & PensionBurlington, ON, Canada Req #2885Friday, April 12, 2024We're searching for an Account Manager for our Group Benefits & Pension team with our Winch Group acquisition. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for an Account Manager at our Burlington, Ontario office. Are you looking for growth in your career? If so, we want to hear from you. We are looking for a career-minded individual who is focused on expanding their experience in a rapidly growing organization. Discover what's possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.Interested in learning more? Why you'll love Westland: An open, flexible and welcoming workplace Plenty of opportunities to grow and learn Autonomy to drive your own success Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds A total rewards program that takes care of your financial, physical, and mental health Flexible paid Values Days to celebrate days important to you Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients Why we'll love You: Prior experience in group benefits/pension and/ or insurance-related industries Excellent listening, verbal communication, and writing skills Ability to multi-task and prioritize to meet advisor and client needs Superior organizational skills Time management skills - must be able to meet competing deadlines and work well under pressure Proficient in using Microsoft Office including Word, Excel, and PowerPoint BONUS: LLQP license Once here, you'll: Be a contributing member of our inclusive culture, alongside a vibrant national team of people with a wide variety of backgrounds. Always uphold a client-first focus through the claims process Provide support to Advisors, including the set-up of new groups, completion of annual renewals, pension governance reports, client service and administration Day-to-day management general administration and maintenance of group client activities Interact with advisors, insurance companies, plan administrators and members to provide information in response to inquiries Coordinate timely preparation and delivery of necessary client materials Participate in client meetings including new group implementations, problem-solving sessions, and general client relationship-building events, as required. Want to get to know each other better? Send your resume our way. You belong here We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.If you require a disability -related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected] Now Burlington, ON, Canada

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Role: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. Job Responsibilities: Remain calm under pressure, professional , and focused . Be a role model to your team members, and an example of what DTO expectations are . Accurately communicate policy, direction, and vision . Foster a supportive work culture , t ake care of your people, and positively represent PBS . Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow. Involved in recruiting and retention programs , some HR responsibilities . Onboarding, and ongoing training of your team members Support, mentor, m otivate & encourage team members on job achievements. Keep the team engaged and focused forward . Identify staff challenges and engage management as necessary. Coordinate staff schedules , training and workload. Project oversight on all assigned installations and other projects. Provide support, guidance, and ultimately take responsibility for the more complex incidents and/or deployments. Ongoing queue management, project overviews, reporting, and analysis. Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required. What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Role: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. Job Responsibilities: Remain calm under pressure, professional , and focused . Be a role model to your team members, and an example of what DTO expectations are . Accurately communicate policy, direction, and vision . Foster a supportive work culture , t ake care of your people, and positively represent PBS . Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow. Involved in recruiting and retention programs , some HR responsibilities . Onboarding, and ongoing training of your team members Support, mentor, m otivate & encourage team members on job achievements. Keep the team engaged and focused forward . Identify staff challenges and engage management as necessary. Coordinate staff schedules , training and workload. Project oversight on all assigned installations and other projects. Provide support, guidance, and ultimately take responsibility for the more complex incidents and/or deployments. Ongoing queue management, project overviews, reporting, and analysis. Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required. What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

WHY SHOULD YOU JOIN OUR TEAM?Participation in profit sharingShutdown at Christmas and all paid holidaysFlexible insurance program (80% paid by the company after probation and up to 100% after one year!)Pension fund / 2 contribution options:3% employee – 3% employer5% employee – 4% employerPaid weeklyReimbursement for physical activities (according to internal policy)YOUR ROLE IN OUR TEAMThe Technical Representative is responsible for promoting SOPREMA products and systems to customers and communicating their specifications within their sales territory. He is also responsible for retaining existing customers and finding new ones to promote growth in his territory.THE CHALLENGES WE HAVE FOR YOUAdhere to the company’s strategic objectives;Communicate to the regional director any matters that could positively impact territory and regional activities;Participate in market studies, particularly related to SOPREMA’s new and existing products;Provide the regional director with data on the annual sales budget and expenses related to his territory activities;Meet the expected sales volume set by the annual budget;Collaborate within the territory team and with representatives from regional offices;Work independently to achieve regional objectives and develop business within the local market;Communicate and liaise with industry professionals, including general contractors, installers, architects, engineers, specification writers, and owners;Maintain a professional presence in the industry and participate in industry activities and events;Communicate and liaise with various SOPREMA partners to meet their needs;Communicate and liaise with industry associations;Ensure the full range of SOPREMA offering is deployed in both roofing and diversification and integrate specialized resources as necessary;Ensure necessary collaboration between different SOPREMA divisions, such as RESISTO, and contribute to their growth;Perform any other related tasks as requested by the immediate superviso THE SKILLS WE ARE LOOKING FORYour educationDegree in architecture, building or materials engineering or relevant experience.Your knowledgeThe ideal candidate has experience in waterproofing and insulation;Essential knowledge of the construction industry;Familiarity with construction documents, specifications, and technical drawings;Bilingual (an asset).Your skills and AbilitiesBeing a good communicator with strong interpersonal skills;Being a good negotiator;Ability to develop and maintain a good relationship with the Sales and Logistics team;Be self-motivated and resourceful;Organized and motivated individual;Demonstrates high professional ethics, loyalty, and represents SOPREMA with the highest standards in accordance with its guidelines;Possesses basic computer skills, such as Windows, Microsoft Office, Email, social networks, etc.;Has the necessary skills to integrate and daily use of internal IT tools for CRM, project management and others;Able to integrate a digital and mobile internal operating mode and participate and collaborate in their development.WORKING CONDITIONSOffice work with frequent travel within the territory;During travel or sales visits, the representative may be required to attend evening and weekends meetings. These meetings are necessary for the requirements of the position;Outside of travel periods or visits from colleagues, he works a regular schedule on weekdays with occasional evenings and weekends.PHYSICAL REQUIREMENTSVisit construction sites, clients and completed projects. To perform these tasks, he must climb ladders, descend into trenches and tunnels, and always adhere to safety mesures.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a DTO Team Lead - Accounting, you will drive corporate growth by facilitating implementations of software with a strong focus on long term feature adoption to our dealership customers. As a tactical leader, you are concerned with the here and now. With short term decisions, executing project and installation plans, and balancing the needs of team members with the needs of the company. You will lead a strong group of product and industry experts who move fast. They are structured, but with a keen focus on doing what is uniquely necessary to get dealerships using the PBS products and services. With your team, you coach dealership personnel in software, best practices, and change management. In addition to managing the daily activities and schedules of your team, you will have oversight on the ongoing projects your team is working on and maintain the responsibility of alerting management of any issues before they arise. Your manager will define the vision and develop the plan. It will be your job, with your team, to execute it to the absolute best of your ability. You must be passionate, organized, consistent, detailed, empathetic, motivating, and confident. Job Responsibilities: Leadership Responsibilities: Remain calm under pressure, professional, and focused. Be a role model to your team members, and an example of what DTO (Dealer Training Optimization) expectations are. Accurately communicate policy, direction, and vision. Foster a supportive work culture, take care of your people, and positively represent PBS. Support an evolutionary environment, where team members are encouraged to spend time improving process, pushing themselves (and PBS) to grow. People Management: Involved in recruiting and retention programs, some HR responsibilities. Onboarding, and ongoing training of your team members Support, mentor, motivate & encourage team members on job achievements. Keep the team engaged and focused forward. Identify staff challenges and engage management as necessary. Department Management: Coordinate staff schedules, training and workload. Project oversight on all assigned installations and other projects. Provide support, guidance, and ultimately take responsibility for the more complex incidents and/or deployments. Ongoing queue management, project overviews, reporting, and analysis. Qualifications: 3+ years previous experience in the automotive industry, dealership or PBS environment Experience in bookkeeping/accountingis a definitive asset Previous experience in managing high-performing teams, is an asset. Thorough understanding of your silo, and how it integrates with the other areas of v10. Solid understanding of the different areas of PBS, as they relate to your silo. Computer proficiency in Microsoft Office, a quick learner, and technologically savvy Fluent in English, and exceptional communication skills are required. French is an asset. Available to travel within Canada and the US, as required, to meet organizational needs (estimate: to 5-7 weeks/year) in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required Available to work nonstandard hours starting at 5:30, 7:30 or 9:30am and occasionally Saturday and/or Sunday (due to travel schedule) What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS