Overview of salaries statistics of the profession "Hospitality Sales Administrator in Canada"

UNLIMITED POSSIBILITIES AHEAD.Position:Sales AdministratorStatus:Full-TimeDealership: Surrey HondaDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Responsible for inventory, including monthly orders, and locating vehicles from other dealers. Stocking in all new units in a timely and efficient manner. Working alongside the Finance & Insurance Office to ensure vehicles get to the appropriate person for the remaining procedures. Tracking and checking all added costs for new and used vehicle deals such as costs of accessories. Confirm all added costs are put into each vehicle sale to ensure the commission is calculated without error. Responsible for dealership demos and D Plates- registration, insurance, and updates. Assist the bank with quarterly inventory count and updating of demo changes. Supporting the sales team by assisting the Product Advisors in updating their incoming sold units, and advising them on the time frame and possibility of locating a vehicle. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Ability to make sound decisions in a manner consistent with the essential job functions. Previous Reynolds & Reynolds experience A valid British Columbia Driver's License with a good driving record. Administrative / Receptionist experience required. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and historyMINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures.JOB OVERVIEW Customer Service Assistants support the St. Ann's Academy community rentals, to assist with the development of operational, systems and procedures for St. Ann's Academy, and to contribute to the administration of the St. Ann's Academy educational/interpretative programs.Job Requirements:• A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR • A combination of education and experience with an emphasis on heritage, public relations, or tourism. • A minimum of two years' related experience in program planning, development, and delivery, preferably in a heritage or related field. • Experience in public education, interpretation, or information. • Experience in building facility management • Basic administrative experience.Provisos/Willingness statements; • Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. • Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs.For questions regarding this position, please contact [email protected] .About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services

Posting Title CLK 12R - Customer Service Assistant Position Classification Clerk R12 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary) Salary Range $29.7809 - $33.6186 hourly Close Date 4/28/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Strategic Initiatives and People / Real Property Div Job Summary Bring your expertise in program planning and history MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Provinces real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities. A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best. BRANCH OVERVIEW The Strategic Initiatives and People (SIP) branch leads and champions the implementation of RPD's Leadership Framework, Strategic Planning Framework, and People Strategy. SIP is a centralized service that steers and supports RPD colleagues in strengthening strategic management. SIP Management Services is a central agency that leads or supports a variety of division-wide activities encompassing planning, special events or projects, corporate assignments, and policies and procedures. JOB OVERVIEW Customer Service Assistants support the St. Anns Academy community rentals, to assist with the development of operational, systems and procedures for St. Anns Academy, and to contribute to the administration of the St. Anns Academy educational/interpretative programs. Job Requirements: A degree, diploma or certification in history, museology, heritage management, business management, education or related field of study; OR A combination of education and experience with an emphasis on heritage, public relations, or tourism. A minimum of two years related experience in program planning, development, and delivery, preferably in a heritage or related field. Experience in public education, interpretation, or information. Experience in building facility management Basic administrative experience. Provisos/Willingness statements; Must be willing and able to work shift work, including evenings, nights, and weekends. Upon mutual agreement and within operational requirements, work schedules may be flexible and there will be no guaranteed hours of work. Must maintain an active/adequate level of physical fitness including the ability to climb stairs and lift to 20 lbs. For questions regarding this position, please contact [email protected]. About this Position: Currently there are three (3) part-time opportunities available in Victoria. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.). Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Administrative Services

OverviewAt Paladin Security the difference is in the details. We are committed to taking the time to understand any security challenge our client may face and assist in developing a security program tailored to those needs. Paladin Security Group is the leading security company of choice amongst some of the most respected institutions in the country. We are focused on innovation and dedicated to the growth of our employees while providing industry-leading service to our valued clientele.With Paladin's recent growth, there is a management opportunity based in Lethbridge, Alberta. Reporting to the Operations Manager for Healthcare, the Client Service Manager will manage a variety of contracts throughout Lethbridge and surrounding area with a focus on Healthcare Security.Job Skills / RequirementsJob Function:•Develop and maintain strong client relations by identifying and creating strategies to continuously exceed client expectations•Primary point of contact for the day-to-day operations regarding the contract•Responsible for overseeing the execution of the clients and external stakeholders needs and upholding contract obligations•Must be able to proactively understand and manage client and external stakeholders' expectations for service needs and delivery•Ensure a high standard of performance and strong customer service focus from employees•Monitor business margins on a monthly basis to ensure profitability and efficiency•Maintain Paladin's Occupational Health and Safety program•Create, manage and participate in emergency management plans with the security team and direct staff during incident response activities•Provide disciplinary action, mentoring, and professional development to all frontline staff•Work with People and Culture to ensure staffing levels are maintained to meet contractual obligations•Maintain effective communication, information flow, rapport between all team membersQualifications:•Post-secondary education in Business Administration or Security Management, or proven relatable experience•Certified Healthcare Protection Administrator or Certified Protection Professional designations through IAHSS/ASIS is an asset•Minimum of five years managerial experience with a demonstrated history of progressive management responsibilities•Solid understanding of gap analysis and action plans•Demonstrates a clear understanding and application of the criminal code and provincial regulations as they relate to security•Experience in law enforcement, protective services or security management is an asset•Proven ability to build and maintain strong working relationships both internally and externally•Demonstrates out of the box and solution orientated thinking•Comfortable conducting meetings, presenting, and leading issue-resolution seminars with senior management and clients•Demonstrates strong leadership capabilities and has a proven maturity•Valid Class 5 unrestricted driver's licenseWhat You Can Expect from Us:•An opportunity to join one of Canada's Best Managed Companies•A competitive compensation package based on previous experience•A company leading in Quality Standards with a 360 Degree Quality Assurance Program for Environmental Standards and Occupational Health and Safety Standards•Access to all support systems including our three 24/7 Operations Centers and our National Quality Standards and Support Team•Company paid professional development programs•A dynamic and challenging opportunity in a performance-based company with limitless opportunity for personal career growth Education Requirements (Any) High School Diploma/GEDAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid VacationThis job reports to the Operations Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1

A major BC employer serving 21 Municipalities, one Electoral Area, and one treaty First Nation, is seeking a highly organized and extremely detail-oriented professional to step into this fantastic Senior Administrator position.This exciting role provides a variety of support to the company’s Water Service department and will ultimately contribute to the successful design, construction and commission of some of the region’s biggest projects.Apply for this role and get ready to collaborate with passionate people, continually grow your skills and get involved in meaningful work that supports local communities.What’s In It For YouAn excellent salary in the $65K-$70K range, commensurate with the skills and experience you bring to the role, a hybrid work model, plus excellent extended health benefits, a defined-benefit pension plan, vacation and other paid leaves, comprehensive insurance coverage, employee and family assistance programs, wellness programs,  commuter benefits and that’s just the tip of the iceberg!What You’ll DoTrack project-related activities and communicate status and deadlines with staffManage, maintain and compile a variety of records, files, documents and spreadsheets for the departmentMonitor project activity charges, and generate invoices, issue payments and purchase orders and requisitions as neededDevelop and implement streamlined office procedures, maintain documentation on proceduresPrepare, type, edit and format a variety of correspondence, agendas, permits, notices and other documentsAct as point of contact for staff and the public on inquiries and information on departmental mattersAssist with coordinating and arranging logistics for meetings, events, seminars and workshops, including distributing meeting materials, taking minutes and carrying out action itemsMonitor departmental admin budget, look into variances and take action as neededMay oversee and supervise other staff members as requiredWhat You Bring At least 3 years of administrative experience in a fast-paced environmentCompletion of Grade 12 and relevant post-secondary courses in business, administration or computer courses; or an equivalent combination of training and experienceStrong computer proficiency (MS Word, Excel, PowerPoint and Outlook)Considerable knowledge of office practices and proceduresExceptional written and verbal communication skills and a service-oriented approachAbility to work with minimal supervision and maintain effective working relationshipsAbility to stay organized while juggling competing priorities to meet tight deadlines

Position SummaryInterior Health is hiring a term specific full time Administrative Assistant to support the Nursing Administration, Tertiary Services team at Hillside Centre in Kamloops, B.C. This term is until December 31, 2024 or return of the incumbent. Who are we looking for?This is a ‘hands-on’ role, so, along with your organization, attention to detail, knowledge and skills, we are looking for a candidate that can make a difference and takes pride in their career to work in our fast paced environment. You will perform within an innovative culture that’s focused on transformational change in the health care system. What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Employer paid vacation (per collective agreement)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Balanced lifestyleSalary Range:Salary range for the position is $24.86 to $32.63 p/h. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.What will you work on?The Administrative Assistant works in a team environment to provide confidential administrative support functions to the Director for the department or program and other management staff as required. The Administrative Assistant serves as a vital linkage and communication source to keep the department or program informed and aligned to its priorities. Some responsibilities include: coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets (including data entry) for authorization by the management team; maintaining the integrity and confidentiality of all information which flows through, and is processed for management as it pertains to client care, operations, personnel, labour relations, finance, and public affairs; and supporting the Director in setting the positive, collaborative, efficient tone for the department or program.Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come and join our team….Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• Diploma and graduation from a recognized secretarial program.• Three to five years of recent, related experience including experience working with various computer software programs.• Or an equivalent combination of education, training, and experience.Skills and Abilities:• Ability to communicate effectively, both verbally and in writing.• Ability to deal with others effectively.• Ability to organize workload and set priorities.• Ability to work without supervision.• Ability to type 50 wpm and set up letters, reports, etc. in a professional format.• Knowledge of applicable computer hardware and software programs and ability to perform web-based searches.• Ability to operate related equipment.• Physical ability to perform the duties of the position.“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”

About Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is focused on the development and sale of generic, biosimilar and specialty products. For more information visit: www.apotex.com. Job Summary The Specalist, Control Systems, is responsible for the design, programming and commissioning of equipment automation solutions, specifically DCS, PLC and HMI applications. Also performs troubleshooting, modifications and upgrades and coordinates the related change control procedures.Job Responsibilities Performs activities related to design, commissioning, performance improvement, and troubleshooting of computer control assisted processing equipment. Provides design/approval of hardware, software, and controls for computer assisted equipment. Provides technical computer system operational support to Manufacturing and Facilities. Implements software/hardware changes and upgrades, understands impact of actions to Manufacturing and Facilities and process. Implements modification/change control procedures and protocols. Supports Validation Department with initial design review, software testing, protocol execution and review. Program DCS, PLC and HMI application for automated process equipment, capable of troubleshooting and demonstrates knowledge of instrumentation and control As the responsibility of a DeltaV administrator, ensure the DeltaV system is operating as per qualified requirements and maintained in a robust state while conforming to our change management system. Supports QA and the Engineering Department during regulatory agency inspections with ownership for investigations, audits, training for automated and control systems. Works in a safe manner collaborating as a team member to achieve all outcomes. Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion. Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies. Initiating, executing, and tracking progress of change control records Supporting and leading deviation management, CAPA and change control activities in quality management system Serving as automation SME to Quality, Manufacturing, Computer System Validation and other functions Support manufacturing and process investigations and improvement studies like OOS, OOT, RCAs etc. Developing departmental procedures for documentation of automated systems, from specifications through standard operating procedures (SOPs) All other relevant duties as assigned. Job Requirements Education Requires BS/BA in Engineering (or equivalent technical degree) PEO license or eligibility for license preferred but not required. Knowledge, Skills and Abilities Strong PLC and HMI programming skills; must have proven hands on experience in PLC/HMI logic programming and troubleshooting systems in a pharmaceutical or biopharmaceutical manufacturing facility.. Experience designing and programming control systems with Emerson DeltaV DCSExperience in configuring and testing communication protocols like MODBUS, DeviceNet, Fieldbus Strong knowledge of process control and machine automation in biotech or pharmaceutical manufacturing facility. Working knowledge of engineering documentation required for cGMP process equipment, Software Lifecycle Documentation and GAMP V guidelines. Detailed understanding of cGMP software quality system principles and sanitary equipment design requirements. Knowledge of control system lifecycle management in a regulated environment Working knowledge of word processing, spreadsheet, and database management software. Strong communication skills. May require availability outside of business hours. Experience Minimum of five years of experience in the design/build/programming troubleshooting and maintenance of PLC control systems and data acquisition systems in a pharmaceutical or biopharmaceutical manufacturing facility. At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation. ** For inquiries please write to [email protected]

Manager, Information Technology & Integration Requisition ID 2024-11720 Department Food Services Employment Type Temporary Time Type Full-Time Hiring Range $70,099 - $87,623 Job Category Food Services Job Location : Location CA-ON-Waterloo Overview Term: 1 Year The Manager, and Information Systems & Integration is a member of the UW Food Services (UWFS) strategic team and a key support member of our operational team. They are accountable for the provision of technical infrastructure and services for all areas of UWFS. This includes the development, integration, maintenance, assessment, and refinement of UWFS information infrastructure, physical and data processes and integration across the department. The incumbent will also oversee the technical processes of our internal accounts payable and accounts receivable, payroll integration, events and catering software, and inventory software integration as it pertains to food cost data and inventories. An emerging focus is the use of tools and systems to enable collaboration and improved communication among multiple stakeholders in UWFS. During the absence of other departmental administrative or supervisory staff, the incumbent may assume other duties as required This position is contingent on funding. This position requires the candidate to be on campus. Responsibilities General AccountabilitiesWork closely with the leadership team, managers/supervisors, and administrative support staff to implement effective operating strategies that maintain a clear flow of information throughout the departmentAccountable for the identification, acquisition, testing, implementation, programming, maintenance and support of appropriate technology for the full department, including support for the core accounting system (currently Sabertooth Technology; QS2 & FSO), desktop hardware and software, audio visual, digital messaging boards, kiosks, printing, paging and other shared equipment for use in UWFS, mobile and handheld devices, online collaboration tools, and the functionality of the UWFS web spaces, internal to the department and external Collaborate with IST to implement systems-based solutions and supporting technical requirements for UWFS. This includes understanding developing technology trends and issues and incorporating it into business and technology planningOversees the integrity, reliability, security, and appropriateness of the point-of-sale (POS) or transactional technology Collaboration and open communication with the Watcard office, which is critical to the success of UWFS. The systems must be user friendly, cost-effective, and timely for campus units and staff. Examples of this includes implementation of cash registers, debit /credit transactional equipment, digital menu software integration, vending machine and off-campus partner transactional technology, touch screen ordering or kiosks, on-line ordering integration, point of sale and transaction improvements and any other systems or innovative business and technology practicesWorks in close association with the WatCard department to establish a comprehensive service agreement that ensures a supportive relationship with software and hardware solutions for all POS systems. This includes the uninhibited flow of information between the two departments on pricing, reporting, new products, and trainingProvides financial framework for budgeting and infrastructure for reporting requirements and department IT needsKey access administrator for the department; manage key distribution or collection requests including building access technologiesSuper database administrator for Food Service software (Sabertooth Technology; QS2 & FSO); knowledge of programing, network configuration and data security. Also, maintains an efficient database for inventory, pricing analysis, receipt analysis, payroll/payrates and seniority lists as primary administrator. In collaboration with Software provider and IST, ensure that systems are up-to-date and proper data management and storageLeadership & StrategyIndependently works with FS staff to identify emerging technology-based business practices to ensure that UWFS has the appropriate technology and business infrastructure to work effectively with employees and their customersParticipates in the development of business plans, goals, and strategic objectives to ensure Food Services technologies keeps up with the trends. Recommend and oversee system implementations/upgrade and process improvement projects that drive forward the strategic objectives of Food Services Ensures the provision of excellent service and support across various processesProvides direction and leadership through the development, training, implementation and maintenance of systems and deployment across the department and campusDevelops short-term and long-term plans for the evolution of Food Services data and information systems including management of the long-term Food Services Information Systems Roadmap as well as in depth project plans for current initiativesThe incumbent supports the system team to ensure accurate and appropriate reports are developed and maintained throughout the year to meet operational, analytical and strategic needs of the department and facilitates the effective use of these resources to;Maintain good vendor relationshipsOversee the review and maintenance of information systems to determine policy and proceduresCoordinate system lifecycle management decisions and rationaleParticipate in the Food Services pricing and inventory strategic meetings and discussions on menus, pricing and product and service analysis; ensures accuracy and quality of UWFS reports, statistics and data is used effectively within UWFSParticipates in Catering and Conference strategic discussions on the analysis and process of information to ensure effective flow of information and efficiencies in processRelationship and PartnershipDevelops and maintains a strong working relationship with IST, Telephone Services and Watcard based on a deep understanding of UWFS business and technical needs, current trends in technology and an understanding of the UW technical infrastructure, standards, and toolkitsDevelops and maintains strong relationships with Marketing and Events team to support technology leadership, direction, and training in supporting communication mediums i.e., UWFS webpage, social media, digital menu and messaging boardsDevelops and maintains strong working relationships with other departments as needed where systems integrations across units occur or joint projects are underway (e.g., HR, Finance, Watcard)Develops productive, collegial working relationships with the UWFS managers to provide leadership and direction on technical and infrastructure issues Will be a key resource in implementing unit or system wide changes to processes, systems, and capability in partnership with other leaders in UWFS as appropriateDevelops and maintains strong relationships with external vendors and are well positioned to provide feedback that influences the roadmap of purchased software products and to negotiate effectively where services from vendors are neededOther direct supporting functions include internal collaboration for the following initiatives:Digital menu board implementation, training, and ongoing platform creation.Assisting in electronic survey support with hardware and software solutions.Pricing analysis through information and solution modelsPayroll systems as it relates to system changes or adjustmentsCatering and accommodation software as it relates to maintenance, system changes, upgrades, or modifications with the software providerTo support these functions the Manager, Information Systems & Interfration needs to know a wide variety of hardware and software tools, system development processes, administration and business processes, new technologies and change control processesAvailable to address with urgency issues that compromise the flow of information (i.e. power outages or other disruptions due to unforeseen circumstances)Management of UWFS Technologies and SystemsDevelops process to ensure system changes are appropriately scoped, prioritized, developed, tested and implemented in a controlled mannerThe incumbent is responsible for management of core administrative software (Sabertooth Technology; QS2 & FSO) as it relates to the system and setup including the administration of systems with head office, system processes and guidelines, creation of new requirement requests and troubleshooting system issues and process problemsIn conjunction with the department areas, the incumbent is responsible for management of all core communication software as it relates to the system and setup including the administration of systems, creation of screen templates and system guidelines, creation of new requirement requests and troubleshooting system issues and process problems (i.e. digital menu boards, on-line ordering app, information kiosks, internal ordering and communication systems including all office technology)Accountability for security access to UW systems as they relate to UWFS and subsequent new systems for staff, including UW Camera hardware and software & security alarm systems & electronic keys fob systemsMaintenance and upgrades of other UWFS systems not part of core administration or communication systems, (example: holiday program, grab n’go ordering, asset management, etc.).Troubleshoots and maintains of all updates, and production needs related to current and new systemsIn close collaboration with the Watcard office, the incumbent is responsible for ensuring Wartard support structure is in place to coordinate POS software updates, reports, full integration with UWFS technologies, hardware, and other technical supportMaintains and manage all product/pricing data bases, including P.O.S. configuration processesTechnology support of UWFS internal and external websites Qualifications University or College Degree preferably in Computer Science, Math or EngineeringMinimum five years technical experience, preferably in a hospitality or retail environmentMinimum five years’ experience in process management improvement and change managementMinimum five years managing, coaching, team leading and developing direct reportsMinimum five years of experience with systems implementation, multi-relational database management, integration, and supportRelevant work experiences in a computerized food service purchasing or related industry would be an assetStrong communication, interpersonal and organizational skillsMust possess strong analytical skills, business-focused to identify strategies and techniques for meeting UWFS goals while adhering to financial and other business-related concernsThe ability to foresee problems and implement and/or recommend solutionsThe incumbent must possess a mature perspective, patience and judgement in order to respond to the requests and questions from other department staff, other University departments and external vendorsThe ability to be flexible and adapt to new technologies and software as requiredThe incumbent will have a good working knowledge of the following:Windows Operating SystemsDatabase ManagementExperience in a Windows environmentExperience with common office computer hardwareA range of common software programs including Excel, Word, Windows, Access, the Internet and e-mailMust be detail oriented and possess excellent time management skillsThe knowledge and ability to work independentlyThe ability to receive and provide instructions orally and in writingExperience in the repair of PC’s, hardware and software installation is requiredKnowledge of Sabretooth technology would be an assetExperience with troubleshooting and training employees on new system and softwareKnowledge of wireless network, cloud storage, active directory users, computers and other system of data storage and communicationsKnowledge of inventory and costing proceduresExperience working with cash registers, debit /credit transactional equipment, digital menu software integration, vending machine and off-campus partner transactional technology, touch screen ordering or kiosks, on-line ordering integration, point of sale and transaction improvements and any other systems or innovative business and technology practices Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com