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Tech Support Specialist - Work from home (Bilingual French/English)
Staples Canada, Laval, QC
PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion
Parts and Service Advisor
MountainCrest Personnel Inc., Surrey, BC
Parts and Service Advisor:  Harvey 2458Due to growth, our company is currently seeking a detail oriented, dynamic, and motivated individual, to join our Parts and Service team.Our company is a leader in heavy equipment sales and distribution in Canada, and have been for more than 26 years.Beginning as a service provider with a focus on intermodal container handling equipment, the company has expanded to offer a wide-ranging choice of new and pre-owned heavy equipment for sale and rental, and services a diverse range of customers in several major industries.The ideal candidate will assist the parts and service department in delivering a superior customer service experience.The successful candidate will also act as yard equipment person. WHAT WE REQUIRE:The duties and functions of this position will include, but are not limited to:Branch Shipping and Receiving duties.Coordinate international shipping including customs documentation.Loading and unloading of Heavy and Light equipment.Reporting to Service Manager weekly, open work order reports and time billings.Adhere to companies Safety policies.Track and bill technician’s times on all work orders.Ensure technician’s paperwork is complete and handed in on a timely basis.Ensure all outside purchased parts are billed to proper work orders.Ensure warranty claims are input promptly and timely.Schedule Technician service calls.Invoice customer completed jobs and ensure proper information is entered onto computer system.Maintain and adhere to all company policies.Schedule all regular and planned Maintenance calls. QUALIFICATIONS:Candidate must be proficient with Microsoft computer programs, must have the ability to multitask, organize and prioritize work in a fast-paced environment.Heavy equipment operation preferred.Attention to detail is essential.Service desk experience and an excellent telephone manner to attend incoming calls and make multiple outgoing calls are also critical skill sets.Strong communication skills, via phone, email, and in-person.Exercising discretion and confidentiality, with sensitive company information.Able to work independently.Experience with international shipping including border and customs documentation and requirements a definite asset.Post-Secondary Education and proven experience working in a parts and service operation (specific knowledge of the heavy equipment/truck parts industry is a definite asset.Willingness also to learn new products and systems is a key asset.The successful candidate must have a valid Class 1 Driver’s License.  This is a fulltime positionSalary of $25 to $35 per hour, depending on working experience.Comprehensive health and dental plan.Company pension plan.Opportunities for advancement  
Salesforce Alliance Strategy and Operations Director
PwC, Toronto, ON
A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Meaningful work you'll be part of As a Salesforce Alliance Strategy and Operations Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Work with the local Salesforce Alliance Leader to design, execute, and manage the strategy and business plan of the Alliance with focus on market penetration, revenue growth, industry alignment, and solution identification. • Collaborate with the Salesforce Alliance and firm executives to identify and develop focused GTM solutions. • Build key relationships with Salesforce Alliance Executive "sell with" team (e.g., SVP of Alliances, C-level, etc.) and serve as strategic relationship point of contact for the Salesforce Alliance. • Identify additional synergies between Salesforce Alliance and the firm to expand the Salesforce Alliance program throughout PwC. • Collaborate with cross-sector/cross-service practice teams on executing Salesforce Alliance initiatives. • Engage with the global network of firms to expand the Salesforce Alliance program and global deal flow. • Act as strategic advisor of the Salesforce Alliance to leadership and serve as a proxy of the Salesforce Alliance Leader. • Coordinate and execute an annual business planning session and ongoing joint planning sessions/workshops for Salesforce Alliance and firm leaders to drive ongoing strategic alignment. • Ensures Salesforce Alliance partner status & certification levels are maintained. • Provide oversight and targeted direction to the sales team related to the Salesforce Alliance business strategy for relevant accounts/opportunities. • Work with Sales Directors to drive Salesforce Alliance sales and marketing campaigns that differentiate PwC to drive incremental revenue and confirm that follow-up activities are taking place. Experiences and skills you'll use to solve • Hands-on experience in a series of progressive sales / marketing roles, within a professional services firm or large corporation. • Previous experience in Alliance strategy and operations. • Demonstrated understanding of Sales & Relationship Experience working in a dynamic, sophisticated environment where change is the norm. • High degree of tact, diplomacy, confidence, resilience and patience. • Professionalism, poise, and executive-level communication skills. • The ability to communicate effectively, consult with others, develop relationships quickly, both internally and externally, facilitate group discussions, and make presentations. • Excellent judgment and strong problem solving skills, including the ability to analyse and understand the impact of relevant options. • High energy and the flexibility to perform under short time constraints to meet deadlines. • Exceptional self-starter, both team oriented and able to work autonomously. • Good personal relationships within the Salesforce Alliance organization. • When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset .• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc. Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Retail Stores - Mandarin Speaking Style Advisor
Aritzia,
THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY You look good here. Join our high performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education . We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. Welcome to endless opportunities to advance your career. Did you know Aritzia's CEO, Jennifer Wong, started in our stores as a Style Advisor? THE ROLES As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Accurately and efficiently process transactions while treating product like gold and delivering a world-class client experienceSupport service counter operations, including managing the line up to ensure clients are serviced as quickly as possible and handling client purchases and product returnsAs an Inventory Associate, you will:Accurately and efficiently process incoming and outgoing shipmentsUphold the standards of product display, ensuring the right product is in the right place in the right quantitiesSupport in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology supportAs a Merchandiser, you will:Strategically place product on the sales floorTranslate the product story through creative merchandisingValidate the standards of product display, ensuring the right product is in the right place in the right quantities THE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual style The desire to thrive on a high performance team The passion for providing world-class client service The commitment to learn and apply Aritzia's Values THE PERKS: You will receive industry-leading pay & benefits at Aritzia:Competitive Pay Package - Industry leading pay with wages starting at $20-$30/hr and a commitment to performance-based pay increases.Product Discount - Our famous product discount of 40%-50% off, online and in store.Aspirational Workspace - Every detail is considered to connect to the energy of the culture.Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Apply online or in your local store today. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
102441 - CST Business Support Analyst - Testing
Vancouver Coastal Health, Vancouver, BC
CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$39.82 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
Human resources co-ordinator
Dap Group Ltd., Kamloops, BC, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46 Hourly, for 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:401 Paul Lake RdKamloops, BCV2H 1J8(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mail401 Paul Lake RdKamloops, BCV2H 1J8
114510 - Regional Director, Strategic Financial Planning
Vancouver Coastal Health, Vancouver, BC
Regional Director, Strategic Financial Planning Job ID 2023-114510 City Vancouver Work Location Exec - 601 W. Broadway, 11 flr Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 12 Min Hourly CAD $72.13/Hr. Max Hourly CAD $103.69/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $72.13/Hr. - CAD $103.69/Hr. Job Summary Come work as a Regional Director, Strategic Financial Planning with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Strategic Financial Planning to join the team Corporate Services team. Reporting to the Executive Director, Controller and Financial Services, the Regional Director leads in the development, planning and coordination of the health authority’s overall financial operating budget and multi-year financial plans, including overseeing the financial planning teams across the Communities of Care (CoC’s) and regional programs/services. The Regional Director provides health authority-wide leadership to: support strategic projects and initiatives, oversee Vancouver Coastal Health’s (VCH) financial performance management initiatives, and represent VCH Finance at regional and provincial tables to advance the health authority’s strategic priorities and mandate on behalf of the Executive Director. As a member of the senior VCH Finance leadership team, plan, implements and evaluates related resources in support of the strategic and operational needs of VCH, as well as informs the development of the strategies and goals to ensure the optimum delivery of appropriate financial services for VCH. Key partnerships include senior executive leaders and leaders across VCH as well as representatives from other Health Authorities, Health Shared Services BC/PHSA, and provincial government ministries to understand directives, and support in policy revision and development. Represents VCH and its entities’ interests in discussions and/or negotiations with government, other external organizations and agencies providing or requiring support services from the organization.Apply today to join our team! As a Regional Director, Strategic Financial Planning with Vancouver Coastal Health you will:Lead and direct the multi-year financial planning and business decision support functions for the organization, including overseeing the financial plans of the CoC’s. Develops funding strategies and business cases to support operational needs.Ensure the integration of key components of the strategic plan including regional programs, services plans, human resource strategies and other requirements. Aligns strategies across all stakeholders within the region when entity specific strategies may not be consistent with the desired regional/health authority approach.Achieve the organization’s operational and strategic objectives, and strategic projects and initiatives in a manner which ensures compliance with legislative frameworks, general accepted accounting principles and ensures that sound internal controls are in place to manage risk.Direct the preparation of long-range operating forecasts and scenarios. Supports long-range service planning activities including coordination, amalgamation, and/or integration of services to improve service, quality, and cost. Considers overall demand and develops plans that are regional in orientation, as well as sustainable and outcomes-focused.Develop the VCH performance management framework to measure and monitor organizational performance with respect to the financial and service plans according to governmental and organizational guidelines.Ensure the ongoing development and monitoring of required accountability documents, including the Government Letter of Expectations, the Health System Performance Framework, and the Annual Report. Represents the organization on related provincial steering committees.Develop business case methodology that allows for effective decision-making, prioritization and evaluation.Provide overall leadership and direction to team members using effective management techniques (E.G. coaching, mentoring, skills and leadership development and performance management).Carry out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & Experience Current Masters’ Degree in Business Administration supplemented by a minimum of twelve (12) years’ recent, related experience in progressively more senior financial management, strategic planning leadership roles in large, complex organizations or an equivalent combination of education, training and experience. Knowledge & Abilities Demonstrated ability in nursing practice related to designated client group - Acute Medicine; including but not limited to patients with complex diseases, respiratory therapies, IV therapies, substance abuse & addictions, and nutritional therapies.Demonstrates expert ability to develop and implement financial and planning policies/strategy and to identify and implement improvement initiatives.Comprehensive knowledge of accounting principles, financial and best practices and generally accepted accounting principles, as well as applicable legislation, healthcare issues and operations.Effectively communicates both verbally and in writing to lead, influence, and collaborate with a variety of stakeholders both internal and external to the organization.Proven leadership and management skills with an excellent sense of corporate priority and a strong business acumen.Demonstrates expertise and leadership in coordinating cross-organizational financial planning activities.Effectively problem-solves with a global perspective to incorporate the organization’s systems and strategies when developing viable solutions to problems.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
116032 - Human Resources Labour Relations Advisor
Vancouver Coastal Health, Vancouver, BC
Human Resources Labour Relations Advisor Job ID 2024-116032 City Vancouver Work Location VGH 12th & Oak Work Area Hybrid Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Human Resources Salary Grade 08U Min Hourly CAD $44.15/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $44.15/Hr. - CAD $63.47/Hr. Job Summary Come work as Human Resources Labour Relations Advisor with Vancouver Coastal Health (VCH)! This is a hybrid position where incumbents have flexibility to work remotely. Provides human resource and labour relations consultation, advice and support in a dynamic health care environment. Promotes and fosters a consultative and problem solving labour relations approach with Operations Leaders, Union partners, and staff by providing consistent application and guidance on collective agreements, legislation, relevant regulations and acts, policies and procedures. In partnership with other People teams, develops and maintains collaborative relationships with Operations Leaders and influences decision making by providing informed advice and guidance on approaches to meet business requirements. Provides strategic labour relations advice, guidance and support on innovative workforce optimization strategies and planning, and maintains current knowledge on relevant legislation, health care collective agreements and human resource practices for Vancouver Coastal Health. This position has workplace flexibility and the successful candidate can wok remotely majority of the time within Greater Vancouver. As a Human Resources Labour Relations Advisor with Vancouver Coastal Health you will:Consult with managers, directors and other clients on operational issues and assists them to meet strategic goals and effective operation of their human resources.Consult on performance management, discipline, leave management, selection, organizational redesign, employee interaction and other human resource matters.Utilize expert knowledge of applicable collective agreements, legislation, employment and case law, and organizational policies and practices to provide consultative advice to clients on day-to-day operational decisions with potential human resource implications. Provides interpretations and assistance to other support services such as payroll, and employee records and benefits. Liaises with other functions within the People Team and the organization as required.Investigate labour relations issues and complaints; researches appropriate relevant case law and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent labour relations practice within the organization.Maintain conduct of employee grievances/disputes from notification up to and including resolution. Provides guidance on fact finding, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives and legal counsel, prepares for, and participates in cases proceeding to third party hearing. Provides advice to managers and other clients with respect to grievance management and other dispute resolution processes.Promote constructive union-management relations through respectful communication and interest based problem solving. Liaises with Local Union executive and Head Office representatives to resolve problems, consults on issues and provide/exchange information on labour relations issues affecting employees in the workplace, such as organizational changes, staff layoffs, displacements and technological changes.In partnership with leadership, assess and evaluate current business delivery and workforce optimization models. Reviews and analyzes relevant information, data and performance metrics and identifies opportunities for innovative strategies and practical solutions.Monitor and analyze key department/unit/organizational trends and metrics such as vacancies, market pressures, sick time and overtime, attrition, internal turnover and workplace conflict to support operational and organizational planningMaintain records such as a grievance tracking database and statistics on labour relations activities; reviews and analyses data and reports concerns and recommendations to leaders and People Operations colleagues.Remain current in human rights, employment and other related legislation, health care collective agreements and human resource practices to ensure that Vancouver Coastal Health human resource employment programs are current and within legislative and/or collective agreement requirements.Participate on industry working groups and community of interest forums to maintain knowledge of current and future trends and changes in labour relations; communicates this information to identify processes and interpretations requiring reconsideration or review.Participate in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments. Qualifications Education & ExperienceUniversity degree in a related field and/or a Human Resources certificate from a recognized post-secondary institution.Five (5) years of recent related experience in a unionized environment, or an equivalent combination of education, training and experience.Membership with the Chartered Professionals in Human Resources of British Columbia & Yukon (CPHR BC & YK) considered an asset.Knowledge & AbilitiesComprehensive knowledge of current employment legislation and relevant case law.Comprehensive knowledge of human resources management principles and best practices.Ability to build effective and meaningful working relationships with others, both internal and external, including those with different perspectives.Ability to communicate effectively, both verbally and in writing.Effective negotiation, mediation, and facilitation skills.Understanding of the dimensions of equity, diversity and inclusion and the ability to identify structural barriers within the organization.Demonstrated commitment to self-awareness and authenticity.Ability to work effectively, both independently and as part of a team.Ability to provide client focused services.Ability to lead change and manage conflict. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Senior Human Resources Advisor
Standards Council Of Canada, Ottawa, Ontario
Who We AreSCC is a small but impactful Crown corporation that reports to Parliament through Innovation, Science and Economic Development Canada. Using our expertise and vast network, SCC helps organizations by opening a gateway to possibilities, both at home and abroad. We bring people together, foster collaboration and expand their horizons in trade, sustainability, and global connectivity. We represent and advance Canada's interests on the international stage in ways no other organization can.As Canada's national standardization body, SCC offers more than a few pieces of the standards development and conformity assessment puzzle. We provide comprehensive strategies that allow Canadian businesses and innovators to contribute to shaping established and emerging markets. We help knock down trade barriers and create opportunities for businesses to innovate and expand into new markets by laying the foundation for their success.SCC's work also helps drive Canada's health, well-being and economic prosperity. Whether it's the food we eat, the products and technologies we use, or how we get to work, every aspect of our lives is touched by standards. Standards and conformity assessment not only provide confidence in the quality and safety of products and services, they also play an integral role in improving the overall health and safety of Canadians, and of their environment. At SCC, everything we do is aimed at improving Canadians' quality of life and economic prosperity.Our CultureA 2020 - 2022 winner of Waterstone's Canada's Most Admired Corporate Cultures award, we foster a culture founded on our values of respect, professionalism, and integrity. Over the last year, our culture has expanded and evolved in light of the COVID-19 pandemic. Working from home has had its challenges, but it has also brought us closer and has highlighted the culture that was already in place: one of compassion, agility, and flexibility.At SCC, we believe that an empowered and engaged workforce is essential to deliver on our vision and mission. A people-centric culture means that we are all working together to achieve a common goal.Our diversity is our strength. We believe that leveraging our unique backgrounds helps to create a stronger, more cohesive team. Proudly, we can report that 30% of our team identifies as belonging to a visible minority, 60% of our team is female, and 62% of our leadership team is female. Not only do we serve the public in both Official Languages, but we are able to go above and beyond: with a staff complement of 140, we speak over 20 languages at SCC.SCC has implemented a hybrid working model. Our model balances remote work with coming together in person when it is purposeful. This position can work remotely most of the time, while requiring in-person work regularly. SCC's office is located at 55 Metcalfe Street in downtown Ottawa. A Day in the Life of an HR AdvisorReporting to the Manager, Talent Management & Human Resources Operations, the Senior Human Resources Advisor is responsible for administering processes related to job evaluation; compensation; leave management; official languages; and employee relations to ensure the efficient and effective operation and delivery of HR services to the Standards Council of Canada (SCC). The HR Advisor provides advice to the SCC community as it relates to HR policies and procedures and supports leaders throughout the ongoing process of job evaluation. The role provides input and expertise into the development and continuous improvement of all HR programs and services, including compensation and performance management; leave management; payroll and benefit programs; and employee relations for all Standards Council of Canada (SCC) employees. The Senior Advisor develops and recommends changes and enhancements to HR programs, procedures, guidelines, and metrics to support the alignment of SCC strategies and business objectives. Your BackgroundPost-secondary diploma or degree in the area of Human Resources, Business Administration, Psychology or related area.A minimum of eight (8) years of work-related experience in various functional areas of Human Resources.Knowledge of the policies and systems relating to leave, compensation, payroll, training and staffing, and benefit plan provider organizations as it relates to insurance and benefits. Knowledge of relevant sections of human resources and financial legislation (such as the Public Service Superannuation Act, the Canada Labour Code, the Financial Administration Act, Employment Insurance Act, Income Tax Act, Employment Standards Act, Human Rights).Knowledge of the principles of human resource management and payroll services. Knowledge of organizational methods, analytical methods, techniques, and practices. Knowledge of the methods, techniques and practices involved in collecting and compiling data. Solid customer service, presentation, interpersonal, and written and spoken communication skills. A high degree of initiative and ability to multi-task and make independent decisions with minimal supervision.Ability to exchange information with management and staff throughout the division, to explain policies and procedures, to identify and investigate discrepancies and key issues, and to provide effective advice to management.Ability to respond client organizations, to provide information, and to address human resource issues. Ability to draft correspondence regarding a variety of issues and to prepare reports regarding human resources information. Language Requirement: Proficiency in Canada's official languages (English / French) is mandatory.You May Also HaveCertified Human Resources Professional / Leader (CHRP / CHRL) designation.Key Activities1. Provides expertise and input into the development and continuous improvement of all HR programs and services for SCC: Acts as a subject matter expert, providing senior-level consultation coaching and guidance on all HR initiatives, employment legislation and escalated, complex issues. Provides expert research, analysis, advice, and guidance in developing, monitoring and ensuring continuous improvement of SCC HR management strategies, policies, processes, systems and services. Conducts research and monitors external environment, identifying best practices to support the continuous improvement of SCC's HR programs and services. Develops, implements, and manages HR policies, processes and procedures to ensure efficiency and effectiveness of programs and services. Contributes to the development, implementation, and evolution of the SCC People Strategy, providing advice and recommendations and working to embed a strategic and integrated approach to HR management across the organization. Supports the development and implementation of HR strategies and initiatives across SCC. 2. Administers the processes related to job evaluation; compensation; leave management; official languages; and employee relations for SCC: Implements best practices, ensures smooth workflow, and provides exceptional customer service. Supports the administration of HR contracts, expenditures and reporting related to payroll and finance activities. Monitors HR policies and procedures for legislative compliance, identifying issues of non-compliance or changes to legislation and makes recommendations to the supervisor. Supports the provision of analysis, interpretation and advice on human resource policies, legislation, forecasting, and utilization.Works with the supervisor to support the development and implementation phases of all new human resource initiatives.Works with leaders on job description drafting and associated job evaluation action for all SCC positions.Provides advice and guidance in identifying information requirements for management related to human resources administration including leave management, performance appraisals and other information related to employee development and the management of performance.Administers the SCC job evaluation program, supporting leaders in the ongoing process of new job evaluations and existing re-evaluations, communicating results and administering system changes. Provides HR advisory services and acts as a resource to the management and staff of SCC as it relates to job evaluation; compensation; leave management; official languages; and employee relations. 3. Leads HR initiatives and continuous improvement activities. A Final NoteNote 1: Priority will be given to Canadian citizens and permanent residents.Note 2: SCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.Please attach a detailed cover letter to your resume. In addition to learning about your education, training and experience, we want to hear your story! We'd love to hear about how your accomplishments, and the skills you applied to achieve them, relate to the role and why you think this opportunity is a good fit for you. We are committed to creating and fostering a diverse, equitable and inclusive work environment that reflects the people's lives that we impact and the Canadian community that we work within. We strive to create an environment where everyone is comfortable being their authentic selves. We welcome Indigenous peoples and persons from all races, ethnicities, gender identities and expressions, sexual orientations, and physical or mental abilities to be part of our team.We strive to ensure a barrier-free selection process. If you are contacted regarding a job opportunity, testing or interview, please advise the HR representative of the accommodation measures that you require to enable you to be assessed in a fair and equitable manner.Please complete all fields in this online application and submit it before the closing date of March 29, 2024.Upon our review of all applications, those who appear to be the best fit with the mandate of this role and with SCC's mission and vision will be contacted. You will receive confirmation that your application has reached us. Thank you for your interest in SCC and for taking the time to review this ad. We look forward to hearing from you!
Human resources co-ordinator
Dap Group Ltd., Drayton Valley, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$33.46 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Fas Gas Pembina Service, 5001 50 AveDrayton Valley, ABT7A 1R6(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mailFas Gas Pembina Service,5001 50 AveDrayton Valley, AB, ABT7A 1R6
Advisor Implementation Human Capital
CGI Group, Montreal, QC
Position Description: CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses! We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help hundreds of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 650 professionals and 60,000 customers! We are looking for a reliable and motivated individual. Are you ready to play a key role?We are ready for you:- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll- Never stop growing: Career Opportunities supported by a professional development plan- Build true partnerships with your teammates, managers and clients- Enjoy our work environment recognized as one of the best in the country (Great Place to Work certified)- As CGI members you will have access to our Share Purchase Plan and will join our Profit Participation Plan as of your first day with us- We care for our members: Employee Assistance Program, Health and wellness program, Comprehensive Insurance coverage financial assistance for your job-related studies; telemedicine, etc.- Work-life balance: a flexible weekday schedule Your future duties and responsibilities: The opportunity that awaits you:Reporting to the Director of the Product and Human Capital Management team, the Advisor Implementation - Human Capital, will take part in a project to commercialize new key products for the CGI Payroll Services Center. He/She will also act as a resource person between the product and sales teams. In a nutshell, the Advisor will take part in a whole new adventure which will allow him/her to both ensure the implementation of products as well as to influence the improvement and optimization of the implementation process.- Collaborate with all project teams to develop a strong, coherent, and scalable implementation process - Work closely with the product and training teams to identify and prioritize the developments needed for this implementation process- Acts as a business domain expert for the product, training and sales teamsAs part of the implementation operations:- Collects client needs in terms of HR technological solutions- Proposes optimal solutions adapted to the context of the client's business- Supports the client in their implementation-related needs- Performs the required edits in our applications- Coordinates and carries out the quality control required for the delivery of the project;- Trains customers (new or existing) on our different solution- Provides support to our internal and external customers, which includes training, navigation, troubleshooting, maintenance and evaluations to determine the best solutions- You might be asked to travel to client premises throughout the implementation process according to the needs identified in this area Required qualifications to be successful in this role: - A minimum of five years of experience in human resources and HRIS implementation- University degree in human resources, industrial relations, administration, or in a related field or any other combination of studies and relevant experience- Knowledge and experience with HRIS intended for SMEs- Relevant experience in HRIS implementation projects in SMEs- Ability to communicate and make HRIS functional concepts more understandable- Excellent communication skills in French and English, both verbal and written- Developed sense of customer service- Ability to handle several projects simultaneously- Ease and high interest in working within a team- Ability to work under pressure and meet deadlines- Spirit of analysis, synthesis and planning- Abilty to commute to clients premises.#LI-LG1#INDCGIC Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Customer Service & Support What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, SK, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$41.00/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:4403 45 AveLloydminster, SKS9V 0W7(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
120162 - Operations Director, Primary Care Richmond
Vancouver Coastal Health, Richmond, BC
Operations Director, Primary Care Richmond Job ID 2024-120162 City Richmond Work Location Richmond Hospital Work Area Primary Care Home Worksite 00 - Excluded - VCHA Additional Sites 8100 Granville St, Richmond BC Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 11 Min Hourly CAD $63.66/Hr. Max Hourly CAD $91.51/Hr. Shift Times M-F 0800-1600/0830-1630/0900-1700 Days Off EDO (HSP/NBA), Rotating, Saturday, Stats, Sunday, Various Salary The salary range for this position is CAD $63.66/Hr. - CAD $91.51/Hr. Job Summary Come work as an Operations Director, Primary Care Richmond with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Operations Director, Primary Care Richmond to join the team at the Richmond Hospital. Reporting to the Executive Director, Primary Care the Operations Director in collaboration with designated Physician leaders, is accountable for the overall operational management of designated programs/services within Richmond, Primary Care. They establish the operational framework and infrastructure needed to support program/service delivery and plans, and allocates and manages all physical, human, and financial resources. A key focus of the role is to ensure that the strategic objectives and operational plans are carried out to provide efficient and effective delivery of health care services within a client centred environment. They work as a team player with colleagues and co-workers in identifying service delivery models and processes to ensure seamless integration of services across acute care, community care and primary health care networks, that are focused from the ‘lens of the consumer’, support healthier lives and address the needs of the community, while maintaining system sustainability. The Operations Director is also responsible for providing leadership and direction to management/senior staff within the programs/services to ensure that priorities are addressed and the programs/services goals, in keeping with the vision, values and strategic direction of the organization, are achieved. Additionally, the incumbent leads or participates in local/regional/provincial working groups/committees to plan new initiatives and provide guidance in the identification of emerging issues and opportunities and influence the development of long term directions, priorities and strategic options to address his/her portfolio issues. Apply today to join our team! As an Operations Director, Primary Care Richmond with Vancouver Coastal Health you will:Develop policies and strategies that ensure integrated and sustainable programs and services consistent with established priorities and the vision, values and strategic direction of the designated Community of Care and VCH.Enable an operational framework for staffing and care delivery approaches through collaborative partnerships that supports patient safety, best practices, improved patient access, and efficient flow of patients and clients across the care continuum.Develop and successfully manages capital and operating budgets that complement strategic directions within existing fiscal constraints. Provide overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional, and safety standards.Establish an effective workforce plan in collaboration with key partners and stakeholders that ensures the ongoing availability of qualified and technically competent staff within the context of operational demands and environmental and resource constraints.Ensure clear performance objectives and indicators are in place to assess the delivery of services within an interdisciplinary and multi-site environment.Create a collaborative workplace environment that encourages employees to realize their maximum potential, fosters personal growth and promotes a sense of community, autonomy and decision-making at the point of care and service. Qualifications Education & Experience Master’s degree in an appropriate health or business-related discipline, with more than 10 years’ recent, related experience in a progressively more senior management/leadership role, including direct supervisory experience. Current registration with relevant professional College/Association, if applicable. Demonstrated commitment to on-going learning and professional development.Knowledge & Abilities Fosters collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respectInspires a shared vision and aligns performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectiveness.Applies superior conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes.Anticipates future changes in service delivery and develops transition strategies that optimize resource utilization and ultimately improve efficiency and quality of patient care.Uses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organization.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Harleen, Talent Acquisition Advisor at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
ADMN O 24R - Policy and Negotiations Advisor
BC Public Service, Fort Nelson, BC
Posting Title ADMN O 24R - Policy and Negotiations Advisor Position Classification Administrative Officer R24 Union GEU Work Options Hybrid Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $73,855.42 - $84,134.34 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Indigenous Relations & Recon Ministry Branch / Division Negotiations and Regional Operations Division/Integrated Negotiations Branch Job Summary Bring your strategic orientation and exceptional negotiation skills to this important roleThe Ministry of Indigenous Relations and Reconciliation (MIRR) provides a leadership role to the Province of British Columbia in its reconciliation efforts with First Nations and Indigenous peoples. A key component of reconciliation involves working collaboratively and respectfully with First Nations and building and maintaining partnerships with all levels of Government, industry, and stakeholders. These partnerships create opportunities to collaborate on reconciliation goals of First Nations, indigenous peoples, and the province. Reconciliation is advanced through direct engagements with First Nations and Indigenous peoples that address issues such as revenue sharing, shared decision making and economic and social development. These engagements include bilateral negotiated agreements between First Nations and the Province and tri-lateral agreements with the federal government. Reconciliation efforts are intended to support the development of sustainable, healthy, and resilient indigenous communities. The Negotiations and Regional Operations Division (NROD) plays a fundamental role in supporting government's reconciliation mandate and is responsible for leading provincial engagements with First Nations. The Integrated Negotiations Branch (INB) supports NROD activities by ensuring coordination and integration of negotiation approaches within MIRR and across the natural resource and social sectors. Working with partners both within and outside of the ministry, the Branch develops mandates, policies and strategies to represent the province's interests with respect to natural resources within treaty and other negotiated agreements. The Cross-Agency and Division Initiatives team provides leadership and advice in relation to strategic divisional and cross-government initiatives advancing collaboration, reconciliation, and shared prosperity with Indigenous partners. The team supports a range of division and corporate strategic initiatives.The Policy and Negotiations Advisor undertakes advanced research and analysis and leads projects to support decision-making and policy development on issues related to the achievement of reconciliation with Indigenous people. The Policy and Negotiations Advisor position works independently to manage assigned projects and represent the Ministry in cross-agency initiatives. The role may also develop strategic responses and recommendations for senior staff and executives to issues concerning Indigenous interests that come up during negotiations. The role involves engagement with negotiation teams, line ministries, local governments, the federal government, and third parties from sectors such as forestry, fisheries, mining, wildlife, and environmental management. Job Requirements:EDUCATION & EXPERIENCE Bachelor's in Indigenous studies, natural resource management, law, business administration, public administration, or equivalent education and two years of *cumulative related experience; OR An equivalent combination of related education and experience may be considered. *Related experience must include the following: Experience conducting research and analysis related to land use, resource management, social or economic development issues. Experience applying reconciliation principles in the workplace, such as: working with indigenous people within Canada, policy interpretation, policy application, or policy development. Experience conducting interdisciplinary/multi-contextual collaboration and research with multiple parties. Preference may be given to applicants with experience in: Applicants who self-identify as Indigenous. Experience managing projects and/or project components. Experience working collaboratively with Indigenous organizations and/or communities. For questions regarding this position, please contact [email protected] .About this Position:An eligibility list may be established for future permanent and/or temporary opportunities.Flexible work options are available; this position may be able to work from home 2 or more days a week subject to an approved telework agreement.This position can be based in any Ministry of Indigenous Relations and Reconciliation office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Student Recruiter Advisor
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Student Recruiter Advisor Posting Number 02149SA Location New Westminster/Coquitlam Campus Grade or Pay Level S - Pay Level 14 Salary Range $58,520 to $65,283 per annum, which includes a special allowance of $3,500 per annum. Salary and wage increments will be in accordance with the Collective Agreement. Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 04/08/2024 End Date Day of the Week Mondays to Fridays Shift 9:00 am - 4:30 pm Work Arrangements This regular, full-time (35 hours per week) position is available starting April 8th, 2024. Regular hours of work are Monday to Friday, 9:00am - 4:30pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the Coquitlam campus.Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered. On top of this, we offer: •Competitive extended benefits, •Family-friendly benefits (including top-ups for maternity/parental leaves), •Generous time-off benefits (vacation and sick leave days), •Defined benefit pension plan with employer contribution, •Free access to Employee Assistance Program ( EAP ) and TelaDoc, •A variety of health and wellness benefits (to learn more, please visit: https://www.douglascollege.ca/about-douglas/campus-information/careers-douglas-college/total-compensation ), •Continuous professional development opportunities (e.g. PD funding, tuition waivers, free courses, free access to LinkedIn Learning courses, College-provided workshops, etc.), •Free access to the campus fitness centres, along with free daily fitness classes, and •Discounted rates on wireless phone plans, car rentals, and pet insurance. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Student Recruiter Advisor actively promotes programs and services at Douglas College by planning, maintaining and executing student recruitment programs for Douglas College. They provide exceptional client-centred service on a consistent basis to all stakeholder groups.Responsibilities1. Promotes and co-ordinates the strategies and programs for student recruitment and related presentation duties, including:a. designs presentations with a strategic marketing approach appropriate to the intended audience;b. presents relevant information to small and large groups comprised of various populations on the benefits of post-secondary education, Douglas programs, admission requirements, student services, financial awards, student life, articulated partnerships, future expansion plans and proposed degree programs;c. accurately provides information to students on possible post-secondary programs at Douglas based upon assessment of their interest areas;d. establishes vital connections and rapport with public and independent secondary schools, government agencies and parent and community groups;e. develops and maintains positive relationships within the university and college community and other institutions, businesses and community agencies;f. assesses inquiries from secondary school counselors and teachers and provides and/or directs them to appropriate information on programs and services at Douglas to better advise their students;g. responds to in-person, telephone, email, web based communications, and regular mail inquiries from public and private schools, colleges, universities, government agencies, community and parent groups;h. prepares various correspondence and analytical reports as required;i. coordinates and organizes mailings of Douglas College viewbooks, brochures and other collateralmaterials;j. maintains and utilizes a contact database of potential students, parents, counsellors and other externalinstitutions through the Douglas CRM system;k. organizes and conducts school or community visits, career fairs, and trade shows;l. travels to recruiting venues;m. sets up displays, tables, and other promotional material/equipment;n. responds to all prospective stakeholders in a positive and knowledgeable manner in regard to college programs, courses, services, policy, and education;o. sets up and uses portable computer, projector, and other audio-visual equipment, as well as troubleshoots for on-site technical difficulties related to making multimedia presentations;p. coordinates administrators, faculty or staff presentations and/or participates in the above mentioned events;q. coordinates student visitation events to Douglas College;r. participates in ceremony presentations if required;s. organizes delivery of phoning campaigns to applied and registered students.2. Supervises the work of the Student Assistant and Co-op Student positions, including:a. identifies, interviews and hires Student Assistant and Co-Op positions under the direction of the Supervisor and the Manager;b. designs and implements appropriate training experiences, and acts as a professional mentor to student employees;c. coordinates the scheduling and daily operations of this group; including monitoring absences and providing time sheet approval;d. supervises work performance, and conducts periodic performance evaluations, as well as exit interviews.3. Supports the Associate Student Recruiter Advisor in their supervision of the Student Ambassador volunteer group including training, coordination of daily operations, communications and performance.4. Provides onsite supervision for College events that involve student activities.5. Performs other duties as assigned. To Be Successful in this Role You Will Need •A minimum of a bachelor's degree in a related field from a recognized post-secondary educational institution plus two years' related work experience. An equivalent combination of education, training and experience may be considered. •A working knowledge of the B.C. post-secondary education system, including admission requirements and programs, graduation, partnerships, and articulated agreements with a clear emphasis on Douglas College. •Excellent interpersonal and cross-cultural communication skills including written and verbal fluency in the English language. •A working knowledge of training and/or job requirements for a wide range of academic, vocational and technical careers. •General knowledge of financial services and processes including entrance scholarships and Canada & BC Student Loan application processes. •A working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity working with Microsoft Office on Mac platforms, and with the Microsoft Dynamics CRM system (or similar system) would be an asset. •Criminal Record Check is required as a condition of employment as per the Criminal Record Check Act. •A demonstrated ability to execute student recruiting strategies, including: •speak effectively to small and large groups in both informal and formal settings. •effectively interview both prospective and existing students in order to identify what is needed in order to help them achieve their educational and vocational objectives. •interact effectively and tactfully with people of various backgrounds and cultures, including students, college employees and the broader community. •develop, establish and maintain good working relationships. •work as an effective team member. •critically analyze, reason, and problem solve. •plan, coordinate and organize work in order to meet deadlines. •work independently with minimal supervision. •train and mentor others, as well as design training programs. •exercise sound judgment and maintain a high degree of confidentiality. •physically lift and carry related promotional materials/equipment that weigh between 20-30 kilograms. •Demonstrated ability to plan and produce a wide range of recruiting and retention events, including design, marketing, volunteer management, event supervision and evaluation. •Demonstrated ability to manage and grow an experiential student leadership program, including member recruitment, training, resource development team building, communications, event planning and evaluation. •Experience in providing supervision in a work environment, or a demonstrated understanding of effective supervisory practices. •Demonstrated ability to build and foster a student staff team. •Demonstrated ability to assess student staff performance, organize and provide the required training. •A valid B.C. driver's license and access to the use of a motor vehicle is essential. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 03/14/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by March 20, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12027
KPMGI Partner Matters Leader and Global Management Team HR Business Partner
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity KPMGI Partner Matters Leader and GMT HR Business Partner works closely with all KPMGI P&C teams. The KPMGI P&C team consists of HR Business Partners who support each KPMGI Global group led by Global Management Team leaders and their extended leadership teams. The Regional People Matters team is comprised of HR Advisors who work closely with leadership in each of KPMGI's six core locations. The KPMGI Talent & Culture team provides center of excellence-led leadership development, talent and culture strategy, and talent attraction expertise to the HRBPs and HR Advisors. The P&C Operations team leads the build-out, optimization, and automation of process, technology, data, and governance. What you will do The KPMGI Partner Matters Leader and GMT HR Business Partner reports to the Head of People & Culture and is the primary liaison on all matters impacting partners across multiple locations. This role also supports Chief Administrative Office (CAO) as their Global Management Team (GMT) Human Resource Business Partner. Deep understanding of the GMT area operating models, commercial levers, the team's strategic priorities, and how the workforce structure and human resource initiatives can effectively align with their goals. Deliver trusted strategic and operational counsel to your GMT leader (CAO) leadership team, influencing change initiatives, fostering synergies, cultivating influential and mutually respectful relationships. Implement people strategy and desired impact in strategic workforce planning, change management, organizational design, talent management (including succession planning), employee experience, employee engagement and specific HR priorities for the GMT area, ensuring alignment with strategic objectives. Manage the roll out of the Global Pulse Survey (GPS) for your GMT area. Work closely with GMT Engagement Lead on deliverables, including addressing and following-up on identified areas for improvement to enhance our employee engagement and strengthen the employee lifecycle experience at KPMGI. Collaborate with the Head of People & Culture and broader P&C leaders and teams on joint initiatives aimed at enhancing and implementing our annual HR calendar activities. Oversee recruitment activity to ensure diverse talent acquisition within your GMT area (CAO). Review job descriptions, role levelling, package structure and work with Global Mobility, as required. Support the respective GMT team (CAO) on workforce planning assessments and related requirements and actions (e.g., skill gap analyses, strategic resourcing, recruitment drives, retention programs, defining the experience / capabilities / role requirements of the future, mobility, succession planning, etc.) as needed. Offer guidance to your leaders on informal employee relations challenges, which have no legal or disciplinary implications. Proactively address and resolve employee concerns and questions. Collaborate with the Head of KPMGI Head of People & Culture, HR Advisors to relevant global core locations, and IOGC as necessary. Understand the implications of Partner compensation and execute the Partner compensation review process for all GMT Areas for all core locations (US, UK, CA, DE, NL, and AU), working closely with member firm partner compensation teams, KPMGI Head of People & Culture and the CAO to consolidate a streamlined KPMGI partner compensation review process. Provide consultation and advisement on core location partner compensation philosophy, approach, and processes for GMT leaders and other PMLs of seconded partners at KPMGI. Partner with executive leadership and respective KPMG member firm resources on sensitive partner matters that are escalated to KPMGI executive leadership or KPMGI Head of People and IOGC for review and resolution. What you bring to the role Deep and broad generalist HR knowledge Strategic thinker and ability to translate business needs and work autonomously to deliver people initiatives and plans. Strong client relationships and influencing skills to establish credibility; ability to interact strategically with senior levels of leadership, specifically partner level. Minimum 10 years professional experience, with at least 5 years functional leadership within a corporate human resource function, preferably with global experience Strong understanding of executive compensation packages and talent review processes Seasoned HR Practitioner and leader with a proven track record in Professional Services CPHR, SPHR, GPHR, SHRM-CP or SHRM-SCP preferred. Bachelor's degree in business administration/HR or related field from an accredited college/university Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Administration Technician - Human Resources #10678
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100% of 35 hours THE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge of Office 365. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem-solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Strong listening and empathy skillsDiscretion and objectivity.Must be available and flexible regarding the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Administration Technician - Human Resources #10682
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100%, until the return of the incumbentTHE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge in computer software - Word, Excel; Access would be an asset. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Discretion and objectivity.Must be available and flexible in regards to the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Assistant Branch Operations Manager
RBC, Vancouver, BC
Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities Management team located in Vancouver (Kerrisdale) is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.What will you do?Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.Ensure compliance and internal control requirements are met.Branch technology access, setup, and troubleshooting.What do you need to succeed?Must-have2-3 years of experience in Wealth Management preferably in a supporting or leadership roleMeticulous attention to detail and excellent time management skillsExceptional written and verbal communication skillsA professional approach to all situations to create a positive working environmentAbility to complete duties independently seeking out own answers and solutionsNice-to-haveCompletion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an assetHuman Resources (HR) and/or people leadership/management experienceKnowledge of RBC Dominion Securities systems and procedures, an assetExperience in the securities industry is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesThe expected base salary range for this particular position is $55,000 - $65,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsConflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time ManagementAdditional Job DetailsAddress:2052 W 41 AVE:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.