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109485 - Registered Psychiatric Nurse (RPN) - New Grads!
Vancouver Coastal Health, Vancouver, BC
Registered Psychiatric Nurse (RPN) - New Grads! Job ID 2023-109485 City Vancouver Work Location VGH 12th & Oak Supplementary Job Title New Grad Additional Sites Various work sites within Vancouver Coastal Health Labour Agreement Nurses' Bargaining Association Job Status Regular Full-Time FTE Multiple statuses available (Full-time and Part-Time 0.7FTE+) Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times Various shifts - days, evenings, nights, weekends, holidays Days Off Various Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required. All Registered Nurse (RN) and Registered Psychiatric Nurse (RPN) new graduate hires will be hired into an existing regular or temporary role with a minimum 0.7 FTE for the first six months of their employment. Vancouver Coastal Health is hiring newly graduated RPNs into a variety of units and sites. Apply today and one of our Talent Acquisition Advisors will be in contact regarding nursing opportunities in a variety of units and locations, including:Inpatient Mental Health & Substance Use (Multiple Sites)Primary Care (Integrated Care Team) - DTES (Multiple Sites)Long Term Care/Intermediate Care (Multiple Sites)Tertiary Mental Health Assessment and Treatment Team (VGH)Vancouver DetoxBC Psychosis Program (UBC Hospital)Tertiary Rehabilitation (Gibsons Sumac)Mental Health Residential CareAccess and Assessment Centre VGHAnd more! As a Registered Psychiatric Nurse you will:Provide individualized direct nursing care, discharge planning and case coordination services to a wide range of clients with severe and persistent mental illness, concurrent disorders and/or dementiaBe responsible for the full range of clinical practice and the client-centred rehabilitation program by working independently and as a member of a team.Enhance quality of life from the perspective of the client/family.Perform physical and psychosocial rehabilitation assessments.Consult, confer and collaborate with other health care givers and family members to develop, implement, evaluate and modify individualized strength-based treatment plans.Establish, maintain and enhance therapeutic relationships based on respect.Administer prescribed medicines, monitor client response and provide/demonstrate ongoing information to the client/family on activities of daily living, use of medication and side-effects and integration of illness to their lifestyle.Prepare and maintain client records according to established standards, participate in team meeting, engage in team planning and quality improvement activities and maintain and update own knowledge. Qualifications Education & ExperienceGraduation from a recognized program in Registered Psychiatric Nursing.Current (or eligibility for) Provisional or Practising registration with the British Columbia College of Nurses & Midwives (BCCNM).For Mental Health & Substance Use nursing positions, a minimum 6 week or 240 hours of clinical practicum/preceptorship in a mental health setting supplemented by completion of coursework in mental health or an equivalent combination of education, training or experience.For Primary Care/Integrated Care Team (DTES) nursing positions, completion of a full final clinical placement in a community setting, and a valid BC Driver’s License and access to a personal vehicle for business-related purposes, as required. Knowledge & AbilitiesDemonstrated knowledge of concurrent disorders, substance use and abuse, harm reduction strategies including assessment and intervention.Demonstrated knowledge of the principles and practices of conceptual models of psychiatric care including: person and family centered care, trauma-informed care, recovery model in mental illness and psychosocial rehabilitation methodology.Demonstrated knowledge of the Mental Health Act as it applies to the rights and obligations of clients and staff.Demonstrated knowledge of community, social and mental health resources.Demonstrated knowledge of impact of social, cultural and family systems on health outcomes.Demonstrated ability to provide nursing assessments and interventions such as facilitating group process, conflict resolution, crisis interventions, individual and group counselling.Demonstrated ability to plan and implement care plans and anticipate and respond to potential complications and care issues relevant to the designated client group.Demonstrated ability to participate in the development and delivery of educational programs and materials for clients and families based on education theories, principles and best practices.Demonstrated ability to identify emotional, social, or environmental barriers and intervene to eliminate stigma.Demonstrated ability to document client care on appropriate systems/forms in accordance with organizational and unit standards in a timely and accurate manner.Demonstrated ability to effectively manage conflict situations and aggressive behaviour and use non-violent crisis intervention and behavioural management techniques.Demonstrated ability to model and mentor new staff and students.Demonstrated skill in performing autonomous scope of practice and standards of care relevant to designated client population.Demonstrated skill in clinical techniques and the use of applicable equipment and supplies. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
104219 - Physiotherapist - New Graduates
Vancouver Coastal Health, Vancouver, BC
Physiotherapist - New Graduates Job ID 2023-104219 City Vancouver Work Location VGH 12th & Oak Department Various departments across Vancouver Coastal Health Work Area Various work areas within Vancouver Coastal Health Home Worksite 07 - Vancouver Acute Additional Sites Various work sites within Vancouver Coastal Health Labour Agreement Health Science Professionals Union 400 - HS Professional HSA Position Type Casual Job Status Casual FTE Multiple statuses available (Full-time, Part-Time, and Casual) Standard Hours / Week 0.01 Job Category Therapy Services Salary Grade 9 Min Hourly CAD $42.56/Hr. Max Hourly CAD $52.95/Hr. Shift Times Various shifts - days, evenings, weekends, holidays Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $42.56/Hr. - CAD $52.95/Hr. Job Summary Come work as a Physiotherapist with Vancouver Coastal Health (VCH)! Relocation Assistance may be available. Vancouver Coastal Health is hiring New Graduate Physiotherapists into a variety of units and sites. Apply today and our Physiotherapy Talent Acquisition Advisor will be in contact regarding opportunities in all of our areas of care, including:Acute (incl. New Graduate Rotational positions)Community & Home HealthLong Term CareRehabilitationRural & RemoteOutpatient / AmbulatoryProvincial Programs (e.g. Mary Pack Arthritis)and more!As a Physiotherapist with VCH, you will:Provide physiotherapy services to enable clients to achieve and maintain optimal health outcomes, by working independently and as a member of an interdisciplinary team.Perform assessments on client’s physical status, functional abilities and needs and goals, establish a physiotherapy diagnosis and prognosis, develop and implement an intervention strategy, evaluate the effectiveness of the intervention, and communicate with the client/family and health care team members.Contribute to the organization and delivery of physiotherapy services, and participate in departmental/program quality assurance initiatives, meetings, research, and education. Qualifications Education & ExperienceCurrent full registration with the College of Physical Therapists of BC (CPTBC).Candidates with current interim registration or eligible for interim registration will also be considered.Eligible for membership in the Physiotherapy Association of British Columbia (PABC).Knowledge & AbilitiesBroad knowledge of Physiotherapy theory and practice within a client and family centred model of care.Broad knowledge of the CPTBC standards of practice and guidelines for clinical practitioners.Broad knowledge of other health care disciplines and their role in client care.Basic knowledge of evidence-based clinical practice related to designated clinical area(s).Basic knowledge of physiotherapy standardised tests and measures.Basic knowledge of research process and methodology.Demonstrated ability to teach and empower clients to assume control over their health.Demonstrated ability to adjust to unexpected events, problem-solve, set priorities and deal with conflict.Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.Demonstrated ability to communicate (orally and in writing) and deal effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.Demonstrated ability to provide effective consultation.Demonstrated ability to establish workload priorities in collaboration with others in a complex health care environment.Demonstrated ability to recognize when referral to another health care professional is required.Demonstrated skill in Physiotherapy techniques and the use of applicable equipment and supplies.Demonstrated computer skills including the ability to effectively use a computerized client care information system.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
93731 - Registered Nurse (RN) - New Grads!
Vancouver Coastal Health, Vancouver, BC
Registered Nurse (RN) - New Grads! Job ID 2023-93731 City Vancouver Work Location VGH 12th & Oak Additional Sites Various work sites within Vancouver Coastal Health Labour Agreement Nurses' Bargaining Association Job Status Regular Full-Time FTE Multiple statuses available (Full-time and Part-Time 0.7FTE+) Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times Various shifts - days, evenings, nights, weekends, holidays Days Off Various Work Schedule Details Various Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required. All registered nurse (RN) and registered psychiatric nurse (RPN) new graduate hires will be hired into an existing regular or temporary role with a minimum 0.7 FTE for the first six months of their employment. Vancouver Coastal Health is hiring RNs and RPNs into a variety of units and sites. Apply today and one of our Recruitment Advisors will be in contact regarding nursing opportunities in a variety of units, including:Acute Care for Elders (ACE)Acute MedicineAcute Spinal UnitBone Marrow TransplantCardiac CareComplex Activation Medical Unit (CAMU)General Medicine/SurgeryHospitalist Medicine UnitLong Term CareMental Health & Substance UseNeurosciencesOrthopaedics & TraumaPalliative CareRehabilitationand more!As a Registered Nurse / Registered Psychiatric Nurse you will:Provide nursing care to assigned clients both by working independently and as a member of an interdisciplinary team.Enhance quality of life from the perspective of the client/family.Consult, confer, and collaborate with other health care providers.Demonstrate continuous improvement and best practice approach in nursing practice.Maintain and advance your own clinical competence.Participate on designated hospital committees/teams and approved research projects as assigned. Qualifications Education & ExperienceGraduation from a recognized program in Nursing.Current (or eligibility for) Provisional or Practising registration with the British Columbia College of Nurses & Midwives (BCCNM).For Mental Health & Substance Use nursing positions, a minimum 6 week or 240 hours of clinical practicum/preceptorship in a mental health setting supplemented by completion of coursework in mental health or an equivalent combination of education, training or experience.Knowledge & AbilitiesBroad knowledge of nursing theory and practice within a client/family centred model of care.Broad knowledge of BCCNM’s standards for nursing practice.Demonstrated ability in nursing practice related to designated client group.Demonstrated ability to plan and implement care plans.Demonstrated ability to assess client responses to care, and to respond appropriately.Demonstrated ability to adjust to unexpected events, problem-solve, set priorities and deal with conflict.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to communicate (orally and in writing) and deal effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.Demonstrated ability to counsel and teach clients and their families.Demonstrated ability to provide leadership through initiative and independence.Demonstrated ability to model and mentor new staff and students.Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.Demonstrated skill in CPR techniques.Demonstrated computer skills including the ability to effectively use a computerized client care information system. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
98512 - Occupational Therapist - New Graduates
Vancouver Coastal Health, Vancouver, BC
Occupational Therapist - New Graduates Job ID 2023-98512 City Vancouver Work Location VGH 12th & Oak Department Various departments across Vancouver Coastal Health Work Area Various work areas within Vancouver Coastal Health Home Worksite 07 - Vancouver Acute Additional Sites Various work sites within Vancouver Coastal Health Labour Agreement Health Science Professionals Union 400 - HS Professional HSA Position Type Casual Job Status Casual FTE Multiple statuses available (Full-time, Part-Time, and Casual) Standard Hours / Week 0.01 Job Category Therapy Services Salary Grade 9 Min Hourly CAD $42.56/Hr. Max Hourly CAD $52.95/Hr. Shift Times Various shifts - days, evenings, weekends, holidays Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $42.56/Hr. - CAD $52.95/Hr. Job Summary Come work as an Occupational Therapist with Vancouver Coastal Health (VCH)! Relocation Assistance may be available. Vancouver Coastal Health is hiring New Graduate Occupational Therapists into a variety of units and sites. Apply today and our Occupational Therapy Talent Acquisition Advisor will be in contact regarding opportunities in all of our areas of care, including:Acute Community & Home HealthLong Term CareMental Health & Substance UseRehabilitationRural & Remoteand more!As an Occupational Therapist with VCH, you will:Provide occupational therapy services to enable clients to achieve and maintain optimal health outcomes, by working independently and as a member of an interdisciplinary team.Perform assessments on client’s occupational performance utilizing an evidence-based approach.Plan and implement outcome oriented services, and evaluate the effectiveness of the services.Prepare and maintain records.Participate in interdisciplinary research.Demonstrate safe and effective resource utilization and quality management, and contribute to the development, review and promotion of occupational therapy services.As required, contribute to the organization and delivery of occupational therapy services, and participates in departmental/program quality improvement initiatives, meetings, research and education. Qualifications Education & ExperienceBachelor's or Master's Degree in Occupational Therapy or Rehabilitation Sciences from a recognized program.Current full registration with the College of Occupational Therapists of British Columbia (COTBC).Candidates with current provisional registration or eligible for provisional registration will also be considered.Eligible for membership in the Canadian Association of Occupational Therapists (CAOT).Knowledge & AbilitiesBroad knowledge of Occupational Therapy theory and practice within a client and family centred model of care.Broad knowledge of the COTBC standards of practice and guidelines for clinical practitioners.Broad knowledge of other health care disciplines and their role in client care.Basic knowledge of evidence-based clinical practice related to designated clinical area(s).Basic knowledge of occupational therapy standardised tests and measures.Basic knowledge of research process and methodology.Demonstrated ability to teach and empower clients to assume control over their health.Demonstrated ability to adjust to unexpected events, problem-solve, set priorities and deal with conflict.Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.Demonstrated ability to communicate (orally and in writing) and deal effectively with clients and their families, coworkers, physicians,other health care staff, and staff of external agencies.Demonstrated ability to provide effective consultation.Demonstrated ability to establish workload priorities in collaboration with others in a complex health care environment.Demonstrated ability to recognize when referral to another health care professional is required.Demonstrated skill in Occupational Therapy techniques and the use of applicable equipment and supplies.Demonstrated computer skills including the ability to effectively use a computerized client care information system.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
106720 - Mental Health & Addictions Outreach Nurse - Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) - Multiple Opportunities Available!
Vancouver Coastal Health, Vancouver, BC
Mental Health & Addictions Outreach Nurse - Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) - Multiple Opportunities Available! Job ID 2023-106720 City Vancouver Work Location Vancouver Mental Health Serv Department Vancouver Community Mental Health & Substance Use (Various Sites) - MHSU Work Area Various work areas within Vancouver Coastal Health Additional Sites Various work sites within Vancouver Coastal Health Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Job Status Casual FTE Multiple statuses available (Full-time/Part-Time/Casual) Job Category Nursing Salary Grade L3 Min Hourly CAD $41.42/Hr. Max Hourly CAD $55.91/Hr. Shift Times Various shifts - days, evenings, nights, weekends, holidays Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr. Job Summary Come work as a Mental Health and Addictions Outreach Nurse with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is hiring Registered Nurses (RN) AND Registered Psychiatric Nurses (RPN) into a variety of units and sites within Vancouver Community Mental Health and Substance Use programs. Apply today and one of our Talent Acquisition Advisors will be in contact regarding nursing opportunities in a variety of units, including (but not limited to): Car 87Vancouver DetoxIntensive Health Outreach Team (IHOT)Moderate Crisis De-Escalation Team (MoDe)Raven Song, North East, Grandview Woodlands, Kitsilano and Strathcona Mental Health TeamsAcquired Brain Injury Transitional Housing Program (ABI THP)Assertive Community Treatment (ACT) TeamSubstance Use Intensive Care Management Team (ICMT)And more! As a Mental Health and Addiction Outreach Nurse, you will:Provide triage and outreach services that are inclusionary and flexible for individuals with mental illness, addictions and/or chronic medical conditions.Conduct mental and physical status assessments and assess clients’ physiological, psychological, sociocultural and spiritual needs to determine priority of care requirements based on client needs, availability of resources and best practices.Provide counseling and assist client with reducing repeated contact with and use of acute and community healthcare services/programs/resources.Assess high risk situations and provide crisis intervention.Collaborate with interdisciplinary team to develop, implement and adjust client’s care plan and meet the client’s need for integrated services and continuity of care across the continuum.Facilitate the movement of clients between acute care, community agency support site and designated health centre.Participate in case conferences/meetings with members of the multidisciplinary team.Assist clients with attendance to needed services such as medical appointments. For more information about working as a Mental Health Nurse with Vancouver Coastal Health, check out the below spotlights on some of our current Mental Health Nursing staff: Community Health Nurse and Case Manager at Raven Song Mental Health and Substance UseRegistered Psychiatric Nurse at Downtown Community Health CentreMental Health Nurse and Care Coordinator at Downtown Community Health Clinic Qualifications Education and ExperienceCurrent practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Diploma in Nursing or Psychiatric Nursing plus two (2) years’ recent related experience working with individuals with mental health and addictions illness or an equivalent combination of education, training and experience.Valid BC Drivers License. Local area travel may require the use of a personal vehicle.Knowledge and AbilitiesKnowledge of the principles and practices of a client and family centered recovery model in mental illness.Broad knowledge of crisis intervention and counseling skills.Broad knowledge of mental health illness and treatment.Broad knowledge of psychopharmacology (indication and side effects).Broad knowledge of substance abuse and addictions treatment.Broad knowledge of other facilities and community resources.Demonstrated ability to conduct psychiatric assessments.Demonstrated ability to provide treatment planning, counseling, crisis intervention, and case coordination.Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physicians, and other health care staff, both one-on-one and in groups.Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting.Demonstrated ability to establish workload priorities.Demonstrated ability to adjust schedule to deal with unexpected situations.Demonstrated ability to work independently and collaboratively as a member of a multidisciplinary team.Demonstrated ability to provide consultation and leadership.Demonstrated ability to problem solve.Demonstrated ability to deal effectively with conflict situations.Ability to operate related equipment.Physical ability to perform the duties of the position.Basic computer literacy to operate a computerized client care information system and word processing, Internet and email software. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
113892 - Respiratory Therapist - New Graduates
Vancouver Coastal Health, Vancouver, BC
Respiratory Therapist - New Graduates Job ID 2023-113892 City Vancouver Work Location VGH 12th & Oak Department Respiratory Therapy Work Area Respiratory Therapy - Vancouver/Richmond/North Vancouver Additional Sites VGH/RH/LGH Labour Agreement Health Science Professionals Union 400 - HS Professional HSA Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Therapy Services Salary Grade 9 Min Hourly CAD $37.89/Hr. Max Hourly CAD $47.31/Hr. Shift Times Various Days Off Various Salary The salary range for this position is CAD $37.89/Hr. - CAD $47.31/Hr. Job Summary Come work as a Respiratory Therapist with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is hiring Respiratory Therapists across the organization. Apply today and one of our Talent Acquisition Advisors will be in contact regarding respiratory therapy opportunities!We have Regular Full Time positions at Vancouver General Hospital, Lions Gate Hospital, and Richmond Hospital. Relocation assistance may be available. New Grad ProgramWe offer a flexible extensive orientation schedule and formal mentorship program for newly graduated RTs to ensure you’re comfortable working in the various areas of our worksites. You will have supernumerary buddy shifts with a graduated workload and additional support as needed.Learn More about our New Grad Program As a Respiratory Therapist at Vancouver Coastal Health you will:Perform ongoing respiratory care in a multi-disciplinary setting to clients with a variety of illnesses/diseases including, but not limited to acute and/or chronic respiratory illnesses or pathologies of the airway.Work independently and as a member of an interdisciplinary team to enhance quality of life from the perspective of the client/family.Consult, confer and collaborate with other health care professionals.Demonstrate continuous improvement and best practice approach in respiratory practice.Maintain and advance your own clinical competence.Participate on committees/teams and approved research projects as assigned. Qualifications Education & ExperienceGraduation from an accredited Respiratory Therapy Program.Knowledge & AbilitiesBroad knowledge of CSRT standards of practice and clinical practice guidelines.Broad knowledge of current respiratory care theory and practices within a client/family centred model of care.Basic knowledge of research process and methodology.Demonstrated ability to plan and implement care plans.Demonstrated ability to assess client responses to care, and to respond appropriately.Demonstrated ability to adjust to unexpected events, problem-solve, set priorities and deal with conflict.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to communicate (orally and in writing) and deal effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.Demonstrated ability to provide leadership through initiative and independence.Demonstrated ability to use clinical practice documents.Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.Demonstrated ability in CPR techniques.Demonstrated computer skills including the ability to effectively use a computerized client care information system.Demonstrated physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
110783 - Program Assistant, Mental Health & Substance Use (Transcription)
Vancouver Coastal Health, Vancouver, BC
Program Assistant, Mental Health & Substance Use (Transcription) Job ID 2023-110783 City Vancouver Work Location Segal: Joseph & Rosalie Family Department Mental Health and Substance Use Administration Home Worksite 01 - Vancouver General Hospital Additional Sites Various sites within MHSU Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Administrative Professionals Salary Grade 18 Min Hourly CAD $28.01/Hr. Max Hourly CAD $28.01/Hr. Shift Times 0715-1515 / 0800-1600 / 0900-1700 / 1000-1800 / 1130-1930 or as operationally required Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $28.01/Hr. - CAD $28.01/Hr. Job Summary Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use!Vancouver Coastal Health is looking for a casual Program Assistant to join the Mental Health and Substance Use Administration team at Joseph & Rosalie Segal Family Health Centre in Vancouver, BC. Apply today to join our team! As a Program Assistant in Mental Health and Substance Use with VCH, you will:Receive verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries.Arrange meetings and attend departmental meetings to record notes or take minutes.Set up and maintain filing systems, maintain timekeeping records and completes on-line purchase requisitions for equipment and supplies.Type/Transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software. Qualifications Education & ExperienceGrade 12, supplemented with courses in medical transcription and two (2) years of recent related experience or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesAbility to type 50 wpm.Ability to deal with others effectivelyAbility to communicate effectively both verbally and in writing.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
BAND 3 - Senior Manager, Compliance Audits ** Amendment - Close Date **
BC Public Service, Burnaby, BC
Posting Title BAND 3 - Senior Manager, Compliance Audits ** Amendment - Close Date ** Position Classification Band 3 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $86,200.00 - $122,100.01 per annum Close Date Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Liquor Distribution Branch Ministry Branch / Division BC Liquor Distribution Branch Job Summary Senior Manager, Compliance Audits Band 3** Amendment - This job posting will be Open until Filled. **About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retail brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Finance is separated into five work groups (Finance Corporate, Finance Wholesale, Regulatory and Compliance, Finance Retail, and Shared Services) and provides financial services to all LDB departments. The Finance division provides financial reporting, advisory services, budgeting, capital asset reporting, and financial transactional processing (banking, accounting payable, accounts receivable). Finance is responsible for the LDB's enterprise risk management program and oversees regulatory compliance for BC liquor manufacturers/warehouses.About this role:Reporting to the Director, Regulatory & Compliance, the Senior Manager, Compliance Audit is responsible for ensuring the Regulatory & Compliance division management team has the financial stewardship services it needs to provide assurance on compliance of the private liquor distribution, liquor manufacturing, Cannabis cultivation, and cannabis production sectors with regulatory requirements, and make sound business recommendations regarding changes to policy, Acts, and/or Regulations and impacts on audit programs. This involves assessing compliance risks, leading, and managing audit programs, overseeing inventory counts and addressing non-compliance issues. The Senior Manager works closely with a network of key internal and external stakeholders and leads a team of financial professionals responsible for all auditing aspects for LDB liquor manufacturers, private liquor warehouse programs, cannabis cultivators, and cannabis licensed producers. A criminal record check is required.Working Conditions include occasional overnight travel within the Province of British Columbia and work outside regular business hours to meet deadlines, as required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Canadian professional accounting designation (CPA) and a membership in good standing. Note: If your designation was obtained from outside of Canada, you will need to confirm it has been assessed for equivalency through an applicable Canadian Accounting Association. A minimum of five years of recent, related experience* in a senior leadership role. A minimum of 3 years continuous experience (within the past five years) supervising two or more employees in financial and administrative roles, preferably within a unionized environment. *Recent, related experience must be within the last seven years and include the following: Leading, managing, supervising, and executing audits. Leading significant change initiatives which improved the alignment of financial advice, stewardship and/or services with the business requirements of internal client groups. Preference may be given to candidates with: Experience leading and managing the provision of compliance, policy and internal control advice, stewardship and services for a large wholesale or retail operation with $5 + million annual sales. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Jennifer Robinson, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
116749 - Program Assistant, Mental Health & Substance Use (Clerical/Office Administrative)
Vancouver Coastal Health, Vancouver, BC
Program Assistant, Mental Health & Substance Use (Clerical/Office Administrative) Job ID 2024-116749 City Vancouver Work Location Segal: Joseph & Rosalie Family Department Mental Health and Substance Use Outpatient Services Home Worksite 01 - Vancouver General Hospital Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Baseline Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Administrative Professionals Salary Grade 18 Min Hourly CAD $28.01/Hr. Max Hourly CAD $28.01/Hr. Shift Times 1000-1800 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible End Date 2/5/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $28.01/Hr. - CAD $28.01/Hr. Job Summary Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use!Vancouver Coastal Health is looking for a Program Assistant to join the Mental Health and Substance Use Outpatient Services team at Joseph & Rosalie Segal Family Health Centre in Vancouver, BC. Apply today to join our team! As a Program Assistant in Mental Health and Substance Use with VCH, you will:Receive verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries.Arrange meetings and attend departmental meetings to record notes or take minutes.Set up and maintain filing systems, maintain timekeeping records and completes on-line purchase requisitions for equipment and supplies.Type/Transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software. Qualifications Education & ExperienceGrade 12, supplemented with courses in medical transcription and two (2) years of recent related experience or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesAbility to type 50 wpm.Ability to deal with others effectivelyAbility to communicate effectively both verbally and in writing.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
91979 - Nurse Practitioner - Access and Assessment Centre, Mental Health and Substance Use
Vancouver Coastal Health, Vancouver, BC
Nurse Practitioner - Access and Assessment Centre, Mental Health and Substance Use Job ID 2023-91979 City Vancouver Work Location Segal: Joseph & Rosalie Family Supplementary Job Title Physicians & Medical Staff - Nurse Practitioner Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nurse Practitioners Salary Grade 10 Min Hourly CAD $59.59/Hr. Max Hourly CAD $85.65/Hr. Shift Times varies Days Off Various Work Schedule Details varies Position Start Date As soon as possible Salary The salary range for this position is CAD $59.59/Hr. - CAD $85.65/Hr. Job Summary This job was posted on our former career site as Posting #170720 Come work as a Nurse Practitioner with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Nurse Practitioner to join the VCH Access and Assessment Centre team. Apply today to join our team! VCH is pleased to announce we will now reimburse Nurse Practitioners (NPs) for the cost of the Objective Structured Clinical Exam (OSCE), upon successful completion, for NP candidates who have not yet completed the exam, and who are hired into a regular or temporary position with VCH. The OSCE reimbursement is in the form of a forgivable loan, which is forgiven after one (1) year of continuous employment in a regular or temporary position with VCH. Access and Assessment Centre (AAC) The VCH Access and Assessment Centre (AAC) is looking to hire Nurse Practitioners into our multidisciplinary team. AAC provides a single point of low-barrier access and assessment to Vancouver’s Mental Health and Substance Use (MHSU) landscape. We provide clinician assessments, crisis management, and psychiatric consultation as required. We work closely with community partners and other MHSU services to support the residents of Vancouver in accessing appropriate mental health and substance use services at the appropriate time. We are located at the Segal building on the VGH campus. We are looking to add NPs into our team to work closely with our existing clinical team (RNs, RPNs, SW, Psychiatrists). NPs will support assessments, medication starts/recommendations, and inform discharge plans back to primary care providers in community. If you’re looking for a collaborative, creative, and fast paced team focused on providing Mental Health and Substance Use services, AAC is the place for you! Connect with us to discuss FTE options.As a Nurse Practitioner with VCH you will:Be responsible and accountable for the comprehensive assessment of patients and clients including diagnosing diseases, disorders and conditions.Initiate treatment including health care management, therapeutic interventions and prescribes medications in accordance with the statutory and regulatory standards, limits and conditions, and employer policies and procedures.Provide professional guidance to other health professionals and participates autonomously as a member of the interdisciplinary health teams.Collaborate with clients and other health professionals to identify and assess trends and patterns that have implications for clients, families and communitiesDevelop and implement population and evidence-based strategies to improve health and participate in policy-making and quality improvement activities that influence health services and practices.Participate in peer, program and self-review to evaluate the outcome of the services at the client, community and population level.Be responsible for own professional development and maintaining competence in the position, and maintaining privileges as active medical staff as required.Report to an Operational Director, Professional Practice and has key accountabilities for quality assurance and patient safety within the Regional Department of Nurse Practitioners. Qualifications Education & ExperienceCurrent registration as a Nurse Practitioner with the British Columbia College of Nurses and Midwives (BCCNM) plus 4 years of recent, and relevant clinical nursing experience.Successful completion of the Objective Structured Clinical Examination (OSCE) required.Knowledge & AbilitiesAbility to perform the full scope of NP duties and responsibilities.Applies for and maintains core and non-core privileges, as required by the program, as active medical staff within the VCH Regional Department of Nurse Practitioners and cross-appointments as described in the VCH Medical Staff Rules and Medical Bylaws.Ability to apply knowledge of developmental stages, behavioral sciences, pathophysiology, psychopathology, epidemiology, and evidence-based practice to clinical diagnosis and patient management.Ability to apply knowledge of pharmacology, pharmacokinetics and pharmacodynamics to prescribing and evaluating treatment responses.Ability to communicate and collaborate with patients and families about health findings, diagnosis, treatment, self care and prognosis.Ability to collaborate, consult with and formally refer clients and patients to physicians and other health professionals when appropriate.Ability to critically assess and evaluate health research literature to determine best practices; ability to introduce education and evidence-based research.Ability to assess and recognize population health trends; ability to plan and implement strategies for population based prevention and health promotion.Ability to implement and evaluate planned change.Ability to define the specific areas of practice and client population for whom the position is competent to provide health care services.Ability to apply lead leadership skills within a program and team setting.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Grow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
118340 - Head Nurse - (Mental health and Substance Use) - Registered Nurse (RN)/Registered Psychiatric Nurse (RPN)
Vancouver Coastal Health, Vancouver, BC
Head Nurse - (Mental health and Substance Use) - Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) Job ID 2024-118340 City Vancouver Work Location Segal: Joseph & Rosalie Family Department Psychiatric Assessment Unit Augmentation Home Worksite 01 - Vancouver General Hospital Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L5 Min Hourly CAD $52.39/Hr. Max Hourly CAD $66.65/Hr. Shift Times 0730-1840 Days Off Rotating Position Start Date As soon as possible End Date 2/25/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $52.39/Hr. - CAD $66.65/Hr. Job Summary Come work as a Head Nurse with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for an experienced Nurse (RN/RPN) to join the Psychiatric Assessment Unit as a Head Nurse at the Joseph & Rosalie Segal & Family Health Centre in Vancouver, B.C. Apply today to join our team! As a Head Nurse with VCH you will:Administrate/oversee and provide supervision to designated staff and team professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work and resident/client transfer practices, workload and staffing issues.Conduct Attendance Wellness Promotion (AWP), Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor.Recruit, hire, select, mentor and retain staff.Oversee all aspects of resident/client care delivery and daily activities of designated programs/areas.Liaise with key stakeholders on the achievement of quality indicators and program goals and objectives.Ensure a high standard of care while promoting interdisciplinary practice and ensuring a safe environment for staff and residents/clients.Quality patient care is supported through a patient/family centered care model in accordance with established standards of professional practice and the vision and values of the organization. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the BC College of Nurses and Midwives (BCCNM) is required.Baccalaureate in Nursing and/or Bachelors in Psychiatric Nursing.Five (5) years recent related experience in an appropriate area of clinical practice within a large complex health organization.Strong facilitation, conflict management and resolution skills that include three (3) years supervisory leadership experience or equivalent combination of education, training and experience.Experience using a variety of software applications including presentation, word processing, spreadsheet and databases.Knowledge & AbilitiesComprehensive knowledge of issues in relevant service area including current trends, best practices and modalities of treatment.Demonstrated ability to function as a strong team leader, motivator, coach/mentor, and team member within a complex multidisciplinary setting.Demonstrated ability to continuously communicate effectively and strategically with colleagues, physicians and health care staff, both one-on-one and in groups.Utilizes strong critical thinking skills when making decisions, resolving issues/conflict.Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and guide others in resolution of conflict issues.Demonstrated ability to manage and resolving conflict.Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.Ability to maintain a high level of professional confidentiality.Demonstrated ability to provide clinical and administrative supervision and consultation.Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.Demonstrated organizational and planning skills.Demonstrated ability to set priorities, organize work, and meet deadlines.Demonstrated ability to operate related equipment.Physical ability to perform the duties of the position.Employs advanced expertise in the use of current computer applications to create and maintain a variety of client care information systems (such as PARIS), databases, documents and presentations.Demonstrated skill in CPR techniques. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Bilingual Contact Centre Representative - Canadian Banking, EasyLine
TD, Montreal, QC
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Advisor Implementation Human Capital
CGI Group, Montreal, QC
Position Description: CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses! We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help hundreds of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 650 professionals and 60,000 customers! We are looking for a reliable and motivated individual. Are you ready to play a key role?We are ready for you:- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll- Never stop growing: Career Opportunities supported by a professional development plan- Build true partnerships with your teammates, managers and clients- Enjoy our work environment recognized as one of the best in the country (Great Place to Work certified)- As CGI members you will have access to our Share Purchase Plan and will join our Profit Participation Plan as of your first day with us- We care for our members: Employee Assistance Program, Health and wellness program, Comprehensive Insurance coverage financial assistance for your job-related studies; telemedicine, etc.- Work-life balance: a flexible weekday schedule Your future duties and responsibilities: The opportunity that awaits you:Reporting to the Director of the Product and Human Capital Management team, the Advisor Implementation - Human Capital, will take part in a project to commercialize new key products for the CGI Payroll Services Center. He/She will also act as a resource person between the product and sales teams. In a nutshell, the Advisor will take part in a whole new adventure which will allow him/her to both ensure the implementation of products as well as to influence the improvement and optimization of the implementation process.- Collaborate with all project teams to develop a strong, coherent, and scalable implementation process - Work closely with the product and training teams to identify and prioritize the developments needed for this implementation process- Acts as a business domain expert for the product, training and sales teamsAs part of the implementation operations:- Collects client needs in terms of HR technological solutions- Proposes optimal solutions adapted to the context of the client's business- Supports the client in their implementation-related needs- Performs the required edits in our applications- Coordinates and carries out the quality control required for the delivery of the project;- Trains customers (new or existing) on our different solution- Provides support to our internal and external customers, which includes training, navigation, troubleshooting, maintenance and evaluations to determine the best solutions- You might be asked to travel to client premises throughout the implementation process according to the needs identified in this area Required qualifications to be successful in this role: - A minimum of five years of experience in human resources and HRIS implementation- University degree in human resources, industrial relations, administration, or in a related field or any other combination of studies and relevant experience- Knowledge and experience with HRIS intended for SMEs- Relevant experience in HRIS implementation projects in SMEs- Ability to communicate and make HRIS functional concepts more understandable- Excellent communication skills in French and English, both verbal and written- Developed sense of customer service- Ability to handle several projects simultaneously- Ease and high interest in working within a team- Ability to work under pressure and meet deadlines- Spirit of analysis, synthesis and planning- Abilty to commute to clients premises.#LI-LG1#INDCGIC Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Customer Service & Support What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
119858 - Manager, Surgical Scheduling and Optimization, Vancouver Acute Care
Vancouver Coastal Health, Vancouver, BC
Manager, Surgical Scheduling and Optimization, Vancouver Acute Care Job ID 2024-119858 City Vancouver Work Location VGH 12th & Oak Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 08 Min Hourly CAD $45.48/Hr. Max Hourly CAD $65.38/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr. Job Summary Come work as a Manager, Surgical Scheduling and Optimization, Vancouver Acute Care with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Manager, Surgical Scheduling and Optimization, Vancouver Acute Care, to join the team. Reporting to the Operations Director, Surgical Services (Schedule allocation, Waitlist management, Analytics, Private Centre Contracts) representing Vancouver Acute Community of Care (CoC) at the Regional Surgical Executive Council (RSEC), the Manager, Surgical Scheduling and Optimization will be responsible for finalization of daily OR schedules, optimization of OR time, analysis and reporting of waitlist data according to slate allocation, while ensuring alignment to Ministry of Health (MoH) waitlist management policies and priorities across the continuum. The manager is responsible for supporting and coordinating business and operational process improvement for the Surgical Programs and Vancouver General Hospital (VGH), UBC Hospital (UBCH) , Eye Care Centre (ECC) and Private Centres (approximately 3). The position leads the integration of Surgical Program with Health Information Management (HIM), IMITS (ie: CERNER, ORMIS, Surgical Patient Registry), and other information sources for process improvement and requirements of ongoing operations. The position will work in partnership with the Vancouver Acute Perioperative Program Health System Planning Advisors and the Operational Directors for the program. Apply today to join our team! As a Manager, Surgical Scheduling and Optimization, Vancouver Acute Care with Vancouver Coastal Health you will:Finalizes all daily OR schedules across Vancouver Acute sites, including Private CentresOversees reallocation of OR time (when OR time is given back by surgeon offices) to maximize utilization and efficiency Manages the Vancouver Acute OR Booking Team in a direct capacity and supervisors the OR scheduling work of the booking clerks at VGH, UBCH, ECC, and Private Centres.Ensures alignment across Vancouver Acute CoC to MoH waitlist management priorities and regional initiatives Streamlines site specific work by understanding the operations at each surgical site within the Vancouver Acute CoCMaintains transparent and effective communication between the surgical program and providers/MOAsOversees SPR error correction and waitlist cleanup processes at site-level to ensure accurate reporting to MoHProvides supervisor, leadership and guidance to designated staff using effective management techniques such as coaching, mentoring, skill development, and addresses performance management issues, and implements disciplinary action up to and including termination Develops and provides education and training to Surgeon Offices and staff to improve their understanding of surgical strategy, volume activity, and new initiatives Liaises and coordinates with other VCH sites in the areas of waitlist management priorities and initiates Assists the Director(s) in identifying strategic issues and directions as related to OR slate booking Maintains an awareness of current surgical trends and issues through literature review, contact with peers at other organizations, attendance at conferences, seminars and educational programsPerforms other related duties as assigned Qualifications Education & ExperienceMaster’s in Health Administration, Business Administration or other related field.Five (5) years’ recent, related experience in a health care environment, or an equivalent combination of education, training and experience.Additional Training/Experience in strategic planning, analysis and system implementation within a complex multi-site health care environment.Knowledge & AbilitiesDemonstrated ability to effectively communicate with staff at all levels in the organization, both verbally and in writing.Ability to foster collaborative and effective relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect.Demonstrated leadership qualities, effective interpersonal skills and ability to work within a multidisciplinary environment.Comprehensive knowledge of healthcare administration, including strategic and operational planning.Demonstrated skills in budgetary development, finance and information analysis.Demonstrated project management leadership with multi-faceted projects and strict timelines.Strong time and resource management skills to manage own work and know when to engage or delegate to others to achieve goals and timelines and implement solutions.Demonstrated skills in report writing and preparation of business case proposals with the ability to present recommendations at a senior level.Ability to apply decision making and analytical skills to support the operations of a large organization.Ability to implement and evaluate systems changes across multiple sites.Ability to creatively problem solve with a global perspective in order to incorporate the organization’s systems and strategies when developing solutions.Ability to operate related equipment including current and relevant computer applications.Quality improvement - continue to search for improvement in work systems.Ability to facilitate, negotiate and persuade others, both internal and external to the organization.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Contact Centre Rep II, Borrowing
TD, London, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
120162 - Operations Director, Primary Care Richmond
Vancouver Coastal Health, Richmond, BC
Operations Director, Primary Care Richmond Job ID 2024-120162 City Richmond Work Location Richmond Hospital Work Area Primary Care Home Worksite 00 - Excluded - VCHA Additional Sites 8100 Granville St, Richmond BC Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 11 Min Hourly CAD $63.66/Hr. Max Hourly CAD $91.51/Hr. Shift Times M-F 0800-1600/0830-1630/0900-1700 Days Off EDO (HSP/NBA), Rotating, Saturday, Stats, Sunday, Various Salary The salary range for this position is CAD $63.66/Hr. - CAD $91.51/Hr. Job Summary Come work as an Operations Director, Primary Care Richmond with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Operations Director, Primary Care Richmond to join the team at the Richmond Hospital. Reporting to the Executive Director, Primary Care the Operations Director in collaboration with designated Physician leaders, is accountable for the overall operational management of designated programs/services within Richmond, Primary Care. They establish the operational framework and infrastructure needed to support program/service delivery and plans, and allocates and manages all physical, human, and financial resources. A key focus of the role is to ensure that the strategic objectives and operational plans are carried out to provide efficient and effective delivery of health care services within a client centred environment. They work as a team player with colleagues and co-workers in identifying service delivery models and processes to ensure seamless integration of services across acute care, community care and primary health care networks, that are focused from the ‘lens of the consumer’, support healthier lives and address the needs of the community, while maintaining system sustainability. The Operations Director is also responsible for providing leadership and direction to management/senior staff within the programs/services to ensure that priorities are addressed and the programs/services goals, in keeping with the vision, values and strategic direction of the organization, are achieved. Additionally, the incumbent leads or participates in local/regional/provincial working groups/committees to plan new initiatives and provide guidance in the identification of emerging issues and opportunities and influence the development of long term directions, priorities and strategic options to address his/her portfolio issues. Apply today to join our team! As an Operations Director, Primary Care Richmond with Vancouver Coastal Health you will:Develop policies and strategies that ensure integrated and sustainable programs and services consistent with established priorities and the vision, values and strategic direction of the designated Community of Care and VCH.Enable an operational framework for staffing and care delivery approaches through collaborative partnerships that supports patient safety, best practices, improved patient access, and efficient flow of patients and clients across the care continuum.Develop and successfully manages capital and operating budgets that complement strategic directions within existing fiscal constraints. Provide overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional, and safety standards.Establish an effective workforce plan in collaboration with key partners and stakeholders that ensures the ongoing availability of qualified and technically competent staff within the context of operational demands and environmental and resource constraints.Ensure clear performance objectives and indicators are in place to assess the delivery of services within an interdisciplinary and multi-site environment.Create a collaborative workplace environment that encourages employees to realize their maximum potential, fosters personal growth and promotes a sense of community, autonomy and decision-making at the point of care and service. Qualifications Education & Experience Master’s degree in an appropriate health or business-related discipline, with more than 10 years’ recent, related experience in a progressively more senior management/leadership role, including direct supervisory experience. Current registration with relevant professional College/Association, if applicable. Demonstrated commitment to on-going learning and professional development.Knowledge & Abilities Fosters collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respectInspires a shared vision and aligns performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectiveness.Applies superior conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes.Anticipates future changes in service delivery and develops transition strategies that optimize resource utilization and ultimately improve efficiency and quality of patient care.Uses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organization.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Harleen, Talent Acquisition Advisor at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Senior Recruiter, Management Consulting
KPMG, Montreal, QC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The HR Consultant plays a key role in delivering support to all functions across the region through delivering on our Business Enablement vision and 'How can I help you' service culture. If you are someone who would like to support a team that is "doing and thinking differently" and are not afraid of bringing new ideas and fresh perspectives to the table, then we want to hear from you! What you will do Develop and maintain excellent relationships with business leads and provide support in the execution of their accountabilities Provide guidance and hands on support to the business unit in implementing HR programs and processes Implement and monitor the effectiveness of national strategic people initiatives Collaborate with the HR Business Partner to implement talent strategies and ensure alignment with business needs Support leaders in creating a diverse and inclusive work environment by identifying opportunities to embed diversity and inclusion in local processes and programs Partner with the Centres of Excellence such as Total Rewards, Inclusion and Diversity or Employee Relations (ERS) as needed. Support the client to address a wide variety of sensitive and confidential employee issues including the ERS team as required. Participate as a project team member on HR and People initiatives. What you bring to the role Bachelor's degree in HR or a related field and post-secondary diploma or certificate in HR. A CPHR designation awarded or in process is considered an asset. Minimum 5 years' experience as an HR Generalist with a solid understanding of HR concepts, policies, practices and governance/legislation Strong business acumen and demonstrated ability to manage competing priorities for multiple stakeholders. Ability to develop strong relationships with internal clients, gain credibility, challenge the norm and be viewed as a trusted advisor. Strong organizational and detail-oriented skills with the ability to work in a changing environment. An ability and familiarity to work well in a corporate shared services, team environment. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
ADMN O 24R - Policy and Negotiations Advisor
BC Public Service, Fort Nelson, BC
Posting Title ADMN O 24R - Policy and Negotiations Advisor Position Classification Administrative Officer R24 Union GEU Work Options Hybrid Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $73,855.42 - $84,134.34 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Indigenous Relations & Recon Ministry Branch / Division Negotiations and Regional Operations Division/Integrated Negotiations Branch Job Summary Bring your strategic orientation and exceptional negotiation skills to this important roleThe Ministry of Indigenous Relations and Reconciliation (MIRR) provides a leadership role to the Province of British Columbia in its reconciliation efforts with First Nations and Indigenous peoples. A key component of reconciliation involves working collaboratively and respectfully with First Nations and building and maintaining partnerships with all levels of Government, industry, and stakeholders. These partnerships create opportunities to collaborate on reconciliation goals of First Nations, indigenous peoples, and the province. Reconciliation is advanced through direct engagements with First Nations and Indigenous peoples that address issues such as revenue sharing, shared decision making and economic and social development. These engagements include bilateral negotiated agreements between First Nations and the Province and tri-lateral agreements with the federal government. Reconciliation efforts are intended to support the development of sustainable, healthy, and resilient indigenous communities. The Negotiations and Regional Operations Division (NROD) plays a fundamental role in supporting government's reconciliation mandate and is responsible for leading provincial engagements with First Nations. The Integrated Negotiations Branch (INB) supports NROD activities by ensuring coordination and integration of negotiation approaches within MIRR and across the natural resource and social sectors. Working with partners both within and outside of the ministry, the Branch develops mandates, policies and strategies to represent the province's interests with respect to natural resources within treaty and other negotiated agreements. The Cross-Agency and Division Initiatives team provides leadership and advice in relation to strategic divisional and cross-government initiatives advancing collaboration, reconciliation, and shared prosperity with Indigenous partners. The team supports a range of division and corporate strategic initiatives.The Policy and Negotiations Advisor undertakes advanced research and analysis and leads projects to support decision-making and policy development on issues related to the achievement of reconciliation with Indigenous people. The Policy and Negotiations Advisor position works independently to manage assigned projects and represent the Ministry in cross-agency initiatives. The role may also develop strategic responses and recommendations for senior staff and executives to issues concerning Indigenous interests that come up during negotiations. The role involves engagement with negotiation teams, line ministries, local governments, the federal government, and third parties from sectors such as forestry, fisheries, mining, wildlife, and environmental management. Job Requirements:EDUCATION & EXPERIENCE Bachelor's in Indigenous studies, natural resource management, law, business administration, public administration, or equivalent education and two years of *cumulative related experience; OR An equivalent combination of related education and experience may be considered. *Related experience must include the following: Experience conducting research and analysis related to land use, resource management, social or economic development issues. Experience applying reconciliation principles in the workplace, such as: working with indigenous people within Canada, policy interpretation, policy application, or policy development. Experience conducting interdisciplinary/multi-contextual collaboration and research with multiple parties. Preference may be given to applicants with experience in: Applicants who self-identify as Indigenous. Experience managing projects and/or project components. Experience working collaboratively with Indigenous organizations and/or communities. For questions regarding this position, please contact [email protected] .About this Position:An eligibility list may be established for future permanent and/or temporary opportunities.Flexible work options are available; this position may be able to work from home 2 or more days a week subject to an approved telework agreement.This position can be based in any Ministry of Indigenous Relations and Reconciliation office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Contact Centre Agent - Temporary
CGI Group, Edmonton, AB
Position Description: Ready to join an outstanding community of professionals who are committed to diversity and inclusion, corporate social responsibility and encourages its members to learn, grow, and chart an exciting career?CGI is more than just an IT company. Be part of a team that supports the local community and has the ability draw on global outstanding talent. Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules. Become part of an outstanding culture that gives you the freedom to innovate, to make decisions, to achieve your full potential, and to chart your own career!We are seeking a reliable professional to join our eHealth Contact Centre team as a Level 1 Contact Centre Agent providing support to Albertans using the desktop and mobile application, MyHealth Records. In this multifaceted role, you will support users by phone or through an online support portal to deliver a high level of customer support. Your future duties and responsibilities: • Provide Level 1 user support by responding to, diagnosing and resolving customer issues or questions, raised over the phone or an online service portal through fast, efficient and friendly customer service• Use existing process and procedure documentation to help solve issues• When unable to resolve on first contact, advance unresolved inquiries by clearly articulating customer issues and collaborate with a variety of Level 2 teams and third party service providers, monitor for status and communicate the resolution back to the client• Resolve problems with or without remote tools• Clearly document all inquiries and cases using the existing case management system• Provide status updates to users when requested, or as required by service level measures• Enter all resolution steps into the case management tool• Understand service level requirements, in order to manage time and workload to meet predetermined service levels• Assist in peer agent training, create reports, and update documentation Required qualifications to be successful in this role: • 1-3 years of experience in customer service in a call centre environment or applicable work experience• Be proficient with telephony system, email, CRM and other applications to support tier 1 responsibilities • Ability to stay up to date on current and revised tier 1 processes, documentation and application functionality• Excellent verbal and written communication skills• Ability to work independently and within a team structure • Support and assist peers and team as needed (ie. Troubleshooting cases, answering questions, mentoring, etc.)• Customer service preferred with the ability to handle difficult callers and problem solve various issues • Experience in Internet Explorer, Google Chrome, Firefox and other modern browsers• Clear, eloquent speaking voice, excellent phone etiquette• Available to work within regular business hours Monday to Friday 8:00am-4:30pm MST• Above average knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)• Excellent troubleshooting and analysis skills with attention to detail• Strong computer skills, ability to multitask and balance multiple priorities, good time management skills• Must be reliable and punctual, bring positive energy, enjoy being a problem solver and helping others• Outstanding interpersonal skills; a self-starter• Great teammate, energetic, enthusiastic, eager to learn and grow• Able to work in a fast-paced, dynamic environment• This opportunity is a 6-month contract working 20-40 hours per week Skills: Customer Service & SupportTelephony What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
CLK 12R - Accounts Receivable and Banking Analyst
BC Public Service, Burnaby, BC
Posting Title CLK 12R - Accounts Receivable and Banking Analyst Position Classification Clerk R12 Union GEU Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $52,803.18 - $59,607.79 annually Close Date 4/8/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retail brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Finance is separated into five work groups (Finance Corporate, Finance Wholesale, Regulatory and Compliance, Finance Retail, and Shared Services) and provides financial services to all LDB departments. The Finance division provides financial reporting, advisory services, budgeting, capital asset reporting, and financial transactional processing (banking, accounting payable, accounts receivable). Finance is responsible for the LDB's enterprise risk management program and oversees regulatory compliance for BC liquor manufacturers/warehouses.About this role:The Accounts Receivable and Banking Analyst is responsible for validating compliance, verifying financial information, analysing and resolving anomalies, performing reconciliations; and processing transactions including journal vouchers, period end accruals, accounts receivable/banking transactions, and other transactions to the standards set by LDB's financial management framework. They also respond to inquiries, maintain documentation, and contribute to the improvement of policies, procedures and systems to enhance the accuracy, efficiency and timeliness of all aspects of financial transaction compliance and processing.A criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Diploma or certificate in finance, business administration, accounting, or equivalent and a minimum of 2 years of recent, related experience* working in a large organization** i.e.,> 500 employees, > $30 million in revenue, >$15 million in capital. *Recent, related, experience must have occurred within the last 4 years and include the following: Experience in a bookkeeping/accounting position, processing accounts receivable transactions, reconciling General Ledger accounts, resolving issues, and interacting effectively with internal/external clients. Experience using standard office software such as MS Word and Excel. Preference may be given to candidates with the following: Experience with complex, integrated enterprise resources planning (ERP) systems. Experience in beverage alcohol industry/supply chain or wholesale/retail operations. ** Please clearly outline in your application detailed information about your previous companies to help us assess the stated definition of a large organization. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Elaine Morrow,A/HR Advisor, Talent & Compensation,at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services