Overview of salaries statistics of the profession "HR Performance Advisor in Canada"

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Business Advisor - Public Affairs and Driver Licensing Job Title: Location: Hours of Work: Business Advisor - PADL North Vancouver 7.5 hr Day Shift (M-F) Reference Number: Employment Type: Posted Date: 113817 Permanent Full Time 2020/12/10 Position Highlights The Public Affairs and Driver Licensing department is hiring a Business Advisor to join their team in North Vancouver. Reporting to the Director Government and External Affairs, the Business Advisor will have a key role with the integration and planning of key divisional activities. •Serve as the sole player in integrating and progressing the divisional activities forward; •Support leaders of the division in meeting corporate and division goals within expected timelines; •Identify opportunities for process efficiencies; •Ensure quality and accuracy and overall adherence to corporate standards of document management and tracking; •Drive special projects on behalf of the Vice-President and Director; •Leads divisional administrative projects, plans the approach, tasks members, sets milestones, monitors the outcomes. The incumbent will have demonstrated strength as a great critical thinker, an effective communicator and strong analyst with a collaborative, and solution focused approach. You have demonstrated strong organizational skills through management of multiple activities and projects simultaneously. You will draw on business expertise from across the organization to complete comprehensive and thorough assessment of any impact from various government and corporate projects. Position Requirements To be successful in this role, you will have: •Completion of Grade 12 plus a minimum of 5 years related experience or relevant post-secondary training plus a minimum of 3 years related experience. Training includes Business Administration, Public Administration, and Project Management. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B•Experience in a senior administrative or project management or program advisor role working in an executive office or senior levels. •Experience dealing with highly confidential and sensitive issues. •Experience organizing strategies to manage diverse workloads effectively and independently. Experience handling multiple priorities concurrently. •Experience coordinating cross-divisional projects. •Experience working with productivity platforms, such as Teams, OneNote, and SharePoint. •Experience in leading OpEx/Lean exercises and team huddles. •Proficiency with MS computer applications. •Excellent organizational skills to manage diverse workloads effectively and independently. •Ability to obtain and provide clear, concise and complete oral and written information. •Ability to organize and manage independently, as well as other's, workload taking into consideration changing priorities, tight deadlines, and volume of work. •Ability to maintain confidentiality. In-depth knowledge of office practices and procedures. Only candidates legally entitled to work in Canada will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Operational Excellence Advisor Job Title: Location: Hours of Work: Operational Excell Adv North Vancouver 7.5 hr Day Shift (M-F) Reference Number: Employment Type: Posted Date: 113762 Permanent Full Time 2020/11/18 Position Highlights Are you seeking an opportunity to create real business impact? Are you energized by creating change through others? Does coaching a team to create meaningful, tangible improvements excite you? If so, we would like to hear from you. ICBC is hiring an Operational Excellence Advisor to support the development of a continuous improvement culture grounded in Lean Six Sigma methodology and innovation. The successful candidate will be a Black Belt or higher with proven capability to manage a diverse project portfolio, ability to enable cross functional business improvement projects with tangible benefits, and a track record of effectively developing other lean six sigma practitioners. This is an internal consultancy role so effective communication ability at all levels of the organization is critical. Knowledge of technology and process automation is an asset. This role is based out of North Vancouver but travel and working from different ICBC locations in the Lower Mainland may be required (subject to COVID-19 restrictions) so having access to a vehicle is beneficial. ICBC also offers flexible working arrangements as we continue to support our employees in balancing their career and family commitments. We look forward to discussing what options we can provide. Responsibilities of this role will include: •Working effectively with business leaders and cross-disciplinary teams promoting a continuous improvement mind-set, a spirit of innovative design thinking, and an atmosphere of trust and mutual respect; •Developing other lean six sigma practitioners through the delivery of yellow and green belt training and through coaching and mentoring co-horts of learners through their respective improvement projects; •Contributing to the improvement and maintenance of corporate lean six sigma training, standards and tools and integrating its practice with other methodologies (e.g. Agile, RPA, design thinking, behavioral economics etc); •Supporting the Manager of Operational Excellence in the identification of business improvement opportunities that drive strategy enablement across core value streams 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B•Delivering measurable business outcomes using Lean Six Sigma methodology through effective execution of innovative process improvements; •Supporting operational leaders in the establishment of lean management systems using ICBC's OpEx lean management program; •Collaborating on innovation around improvement practices with other organizations from time to time in the field of business improvement and lean six sigma methodology; •Presenting to internal and external audiences on various topics related to ICBC's business improvement and innovation programs and experiences. Position Requirements •7+ years or more of related direct/indirect work experience in a continuous learning environment in a consultancy capacity; •Lean Six Sigma Black Belt certification with 5 or more years of proven lean six sigma methodology experience on projects of increasing complexity and benefit delivery •Experience in establishing lean management systems with operational teams; •Proven coaching abilities are essential; •Bachelor's degree required and advanced degree an asset; •Excellent project management, change management, and team management skills. •Proficiency in data analytics in support of process improvement and control; •Knowledge of Minitab, Tableau, statistical analysis, Visio, PowerPoint, Excel; 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B

Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion

Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion

Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion

Who we are: Staples Canada is The Working and Learning Company; we are dynamic, inspiring partners to our customers and the communities in which we live. We are always looking for people who are curious, approachable, passionate and solution finders. Let's work, learn and grow together. We are building an inclusive and diverse team: Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do: As the Human Resources Business Partner, you will work closely with your client group to solve problems and to embrace new business initiatives. Working with the District Manager and Store teams, you will spend your days championing change and modelling our culture. Specifically, you will: • Serve as a trusted advisor on all people matters in your districts. • Educate store managers and regional leaders on the best practices for employee engagement and talent management. • Ensure your stores are attracting and developing the best talent • Promote a healthy, safe and engaged work place in all of your interactions. • Communicate in a concise and clear way to all the different audiences you encounter. • Partner with different leaders in the organization to help deliver business results. • Participate in regional and national projects that align to our business drivers. Some of what you will need: • +3 years of Human Resources experience including employee relations and recruitment. • Previous work in a customer centric environment including retail, food service, and/or hospitality • Demonstrated ability to guide change initiatives • A bachelor's degree or certificate in Human Resources or another applicable area of study • Strong computer and organizational skills • Ability to be a dynamic, inspiring partner to our customers and for our associates • Curious • Approachable • Passionate • Solutions Finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • The role demands ability to travel when required - approximately 25% of time. #bringyourpassion

THE TEAM The mission of the Retail Team is to deliver world-class client experiences. THE OPPORTUNITY You look good here. Join our high performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education . We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. Welcome to endless opportunities to advance your career. Did you know Aritzia's CEO, Jennifer Wong, started in our stores as a Style Advisor? THE ROLES As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Accurately and efficiently process transactions while treating product like gold and delivering a world-class client experienceSupport service counter operations, including managing the line up to ensure clients are serviced as quickly as possible and handling client purchases and product returnsAs an Inventory Associate, you will:Accurately and efficiently process incoming and outgoing shipmentsUphold the standards of product display, ensuring the right product is in the right place in the right quantitiesSupport in the seamless operations of all aspects of the retail space, including window installations, fitting room operations, supplies and equipment management, and technology supportAs a Merchandiser, you will:Strategically place product on the sales floorTranslate the product story through creative merchandisingValidate the standards of product display, ensuring the right product is in the right place in the right quantities THE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual style The desire to thrive on a high performance team The passion for providing world-class client service The commitment to learn and apply Aritzia's Values THE PERKS: You will receive industry-leading pay & benefits at Aritzia:Competitive Pay Package - Industry leading pay with wages starting at $20-$30/hr and a commitment to performance-based pay increases.Product Discount - Our famous product discount of 40%-50% off, online and in store.Aspirational Workspace - Every detail is considered to connect to the energy of the culture.Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office. Apply online or in your local store today. ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Human Resources Labour Relations Advisor Job ID 2024-116032 City Vancouver Work Location VGH 12th & Oak Work Area Hybrid Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Human Resources Salary Grade 08U Min Hourly CAD $44.15/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $44.15/Hr. - CAD $63.47/Hr. Job Summary Come work as Human Resources Labour Relations Advisor with Vancouver Coastal Health (VCH)! This is a hybrid position where incumbents have flexibility to work remotely. Provides human resource and labour relations consultation, advice and support in a dynamic health care environment. Promotes and fosters a consultative and problem solving labour relations approach with Operations Leaders, Union partners, and staff by providing consistent application and guidance on collective agreements, legislation, relevant regulations and acts, policies and procedures. In partnership with other People teams, develops and maintains collaborative relationships with Operations Leaders and influences decision making by providing informed advice and guidance on approaches to meet business requirements. Provides strategic labour relations advice, guidance and support on innovative workforce optimization strategies and planning, and maintains current knowledge on relevant legislation, health care collective agreements and human resource practices for Vancouver Coastal Health. This position has workplace flexibility and the successful candidate can wok remotely majority of the time within Greater Vancouver. As a Human Resources Labour Relations Advisor with Vancouver Coastal Health you will:Consult with managers, directors and other clients on operational issues and assists them to meet strategic goals and effective operation of their human resources.Consult on performance management, discipline, leave management, selection, organizational redesign, employee interaction and other human resource matters.Utilize expert knowledge of applicable collective agreements, legislation, employment and case law, and organizational policies and practices to provide consultative advice to clients on day-to-day operational decisions with potential human resource implications. Provides interpretations and assistance to other support services such as payroll, and employee records and benefits. Liaises with other functions within the People Team and the organization as required.Investigate labour relations issues and complaints; researches appropriate relevant case law and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent labour relations practice within the organization.Maintain conduct of employee grievances/disputes from notification up to and including resolution. Provides guidance on fact finding, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives and legal counsel, prepares for, and participates in cases proceeding to third party hearing. Provides advice to managers and other clients with respect to grievance management and other dispute resolution processes.Promote constructive union-management relations through respectful communication and interest based problem solving. Liaises with Local Union executive and Head Office representatives to resolve problems, consults on issues and provide/exchange information on labour relations issues affecting employees in the workplace, such as organizational changes, staff layoffs, displacements and technological changes.In partnership with leadership, assess and evaluate current business delivery and workforce optimization models. Reviews and analyzes relevant information, data and performance metrics and identifies opportunities for innovative strategies and practical solutions.Monitor and analyze key department/unit/organizational trends and metrics such as vacancies, market pressures, sick time and overtime, attrition, internal turnover and workplace conflict to support operational and organizational planningMaintain records such as a grievance tracking database and statistics on labour relations activities; reviews and analyses data and reports concerns and recommendations to leaders and People Operations colleagues.Remain current in human rights, employment and other related legislation, health care collective agreements and human resource practices to ensure that Vancouver Coastal Health human resource employment programs are current and within legislative and/or collective agreement requirements.Participate on industry working groups and community of interest forums to maintain knowledge of current and future trends and changes in labour relations; communicates this information to identify processes and interpretations requiring reconsideration or review.Participate in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments. Qualifications Education & ExperienceUniversity degree in a related field and/or a Human Resources certificate from a recognized post-secondary institution.Five (5) years of recent related experience in a unionized environment, or an equivalent combination of education, training and experience.Membership with the Chartered Professionals in Human Resources of British Columbia & Yukon (CPHR BC & YK) considered an asset.Knowledge & AbilitiesComprehensive knowledge of current employment legislation and relevant case law.Comprehensive knowledge of human resources management principles and best practices.Ability to build effective and meaningful working relationships with others, both internal and external, including those with different perspectives.Ability to communicate effectively, both verbally and in writing.Effective negotiation, mediation, and facilitation skills.Understanding of the dimensions of equity, diversity and inclusion and the ability to identify structural barriers within the organization.Demonstrated commitment to self-awareness and authenticity.Ability to work effectively, both independently and as part of a team.Ability to provide client focused services.Ability to lead change and manage conflict. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAM The mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Café - Our in-house café is like a private oasis where employees can enjoy a curated menu of snacks and beverages. You also get complimentary coffee. Treat yourself. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAMThe mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAM The mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAMThe mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Job SummaryJob DescriptionWhat is the opportunity?The RBC Dominion Securities branch located in Vancouver, BC is seeking an Investment Associate to provide dedicated support in investment & money management activities for high performing Chairman Council Team. You will work in a fast-paced team environment and be responsible for the management of discretionary portfolios and assisting with the implementation of wealth management strategies.What will you do? Implement investment policy decisions, monitor asset mixes, rebalance portfolios, and risk managementImplement changes to portfolios by trading equity, fixed income, alternatives and money market securitiesAssist with day to day portfolio review, asset allocation rebalancing and executing and monitoring trades as directed by Portfolio ManagerContact clients with specific buy/sell recommendations as directed by the teamResearch analysisWhat do you need to succeed?Must-haveCanadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)Excellent understanding of financial products (Equities, fixed Income, mutual funds, preferred shares, options, alternatives, and private equity)Strong Microsoft Office Suite skillsMeticulous attention to detail and excellent time management skillsMinimum of 5 years of experience in securities industryCFA level 1, or CIM designationNice-to-haveKnowledge of RBC Dominion Securities systems and procedures, an assetA high degree of current market activity knowledge is an assetWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program which include competitive compensation and flexible benefitsLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clientsThe expected base salary range for this particular position is $38,000 - $55,000 -- depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsCustomer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance MeasurementAdditional Job DetailsAddress:745 THURLOW ST:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-01-09Application Deadline:2024-05-11Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training.The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a stepping stone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Aritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in both French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Café - Our in-house café is like a private oasis where employees can enjoy a curated menu of snacks and beverages. You also get complimentary coffee. Treat yourself. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training.The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Aritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training.The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Indigenous Talent Acquisition Advisor Job ID 2024-117873 City Vancouver Work Location EE 620 West 8th Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Job Status Regular Full-Time Job Category Human Resources Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as an Indigenous Talent Acquisition Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Indigenous Talent Acquisition Advisor to join the Talent Acquisition Team. Apply today to join our team! The Advisor fulfils an integral role in implementing Vancouver Coastal Health’s (VCH) mission to increase the organization’s Indigenous voices and contributions at all levels of the organization so that we can come together as one collective team to deliver an exceptional care experience for all. This is a Hybrid Remote/In-office position. As an Indigenous Talent Acquisition Advisor with Vancouver Coastal Health you will:Focus on the attraction and hire of Indigenous people to VCH’s external job opportunities.Be responsible for providing expert advice, and working with the Recruitment team to develop external corporate recruitment strategies and services to support Vancouver Coastal Health’s (VCH) senior leadership, Directors and Managers by identifying, sourcing (including cold calling), screening and qualifying candidates and filling vacancies in a competitive job market.Maintain strong internal and external working relationships to foster continuous performance excellence, identify recruitment needs, research and advise on emerging trends, advise on best practices and plan and carry out corporate recruitment initiatives to meet critical staffing needs.Facilitate the end-to-end recruitment process by utilizing innovative, creative and professional recruiting methods, coordinate and develop bespoke advertising material, and develop proposals for new and creative avenues for advertising. Maintain effective working relationships with representatives from academic institutions, professional associations, recruitment agencies and other organizations and maintain an up-to-date directory of eligible candidates. Qualifications Education & ExperienceBachelor's degree in Business Administration/Commerce (with a concentration in Human Resources).Three (3) to five (5) years’ recruiting experience in a dynamic and diverse organization or an equivalent, combination of education, experience and training.Understanding and knowledge of Indigenous Cultural Safety and Indigenous cultures within Vancouver Coastal Health’s service region is an asset. Preference may be given to qualified candidates identifying as Indigenous: First Nations, Metis or Inuit.Knowledge & AbilitiesProven innovative, motivated and enthusiastic Recruiter and relationship builder with external clients.Extensive knowledge of human resources and recruitment principles and practices, hiring regulations, codes of ethics and health care professional licensing.Extensive experience using LinkedIn Recruiter, recruitment search methods, and social media.Proven time management and organizational skills.Demonstrates excellent communication (both written and verbal), facilitation and influencing skills.Advanced skill in current computer applications (wordprocessing, spreadsheet, presentation, and database).Promotes VCH brand by providing effective and professional recruitment services to external candidates and external organizations.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Application Deadline: 04/05/2024Address:100 King Street WestProvides the leadership and integration point for Human Resources (HR) governance. Provides oversight, monitoring and reporting on HR risk programs. Develops and monitors a robust HR Risk management framework including a governance framework & practices that is leveraged across BMO to manage HR risk. The frameworks, programs and practices define the ways and methods HR Risk management is implemented, managed, monitored and strengthened across the enterprise. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups.Acts as a trusted advisor to assigned business/group.Influences and negotiates to achieve business objectives.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Advises on various activities; including but not limited to Risk and Control self-assessment, policy & procedures lifecycle management, assessment of education & training and development/delivery of training to close the gap, development and execution of regulatory administration processes & procedures (e.g. attestation program), IAAP Program, SEMS assessment program, subject matter expert for Enterprise scenarios with HR risk, development & maintenance of HR Scenarios, Key Risk Indicator program and all related Enterprise reporting, etc.May provide specialized support for other internal and external statutory and regulatory requirements (i.e. co-ordination of required Corporate HR notices and attestations, etc.).Supports the analysis, development, evolution, monitoring and oversight of the HR risk management framework and governance system for HR risk.Develops risk solutions and makes recommendations based on an understanding of risk management and stakeholder needs.Provides advice and guidance on managing & overseeing HR risk in alignment with overall BMO framework.Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks risk management performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Provides due diligence and effective challenge to the first line of defence. May include testing to ensure programs meet regulatory expectations.Ensures that there is a disciplined and transparent approach to managing Human Resources Risk across the Bank.Manages the review and sign-off process for relevant regulatory reporting.Amalgamates issues and emerging risks for the HR Risk program. Assists with classification of issues and reporting across programs if applicable.Formulates the assessment of status of risk for Corporate HR reporting including the quarterly HR Risk Profile.Updates and maintenance the HR Corporate Policy & HR Corporate Standard. Provides support, advice and guidance in the development of other HR policies and procedures. Maintains existing and develops new Operating Guidelines to support the HR governance framework.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.Reviews the HR risk management program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.May lead the management and oversight of all audits in Corporate HR as appropriate, includes all Corporate Audits, Shareholder audits (i.e. related to SOX 404) and Regulatory audits. Oversight accountabilities include education and training related to audits, tracking and monitoring of deficiencies and testing of completed action plans.May perform required 1st LOD program management activities (e.g., business continuity planning, etc.)Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.