We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Contact Centre Human Resources Manager in Canada"

Receive statistics information by mail

Overview of salaries statistics of the profession "Contact Centre Human Resources Manager in Canada"

7 058 $ Average monthly salary

Average salary in the last 12 months: "Contact Centre Human Resources Manager in Canada"

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Contact Centre Human Resources Manager in Canada.

Distribution of vacancy "Contact Centre Human Resources Manager" by regions Canada

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Contact Centre Human Resources Manager Job are opened in . In the second place is Ontario, In the third is Manitoba.

Найдите подходящую статистику

Assistant HR Manager

Смотреть статистику

Automotive HR Manager

Смотреть статистику

Automotive Human Resources Manager

Смотреть статистику

Compensation & Benefits HR Manager

Смотреть статистику

Corporate HR Manager

Смотреть статистику

Deputy Human Resources Manager

Смотреть статистику

Distribution HR Manager

Смотреть статистику

Employee HR Manager

Смотреть статистику

Generalist HR Manager

Смотреть статистику

Global HR Manager

Смотреть статистику

Group HR Manager

Смотреть статистику

HR Admin Manager

Смотреть статистику

HR Administration Manager

Смотреть статистику

HR Change Manager

Смотреть статистику

HR Department Manager

Смотреть статистику

HR Field Manager

Смотреть статистику

HR Helpdesk Manager

Смотреть статистику

HR Operations Manager

Смотреть статистику

HR Programme Manager

Смотреть статистику

HR Project Manager

Смотреть статистику

HR Services Manager

Смотреть статистику

HR Shared Services Manager

Смотреть статистику

HR Shared Services Team Manager

Смотреть статистику

HR Systems & Information Manager

Смотреть статистику

HR Systems Manager

Смотреть статистику

HR Systems Project Manager

Смотреть статистику

HR Technical Services Manager

Смотреть статистику

Human Resources Associate Manager

Смотреть статистику

Human Resources Delivery Manager

Смотреть статистику

Human Resources Manager

Смотреть статистику

Human Resources Payroll Manager

Смотреть статистику

National HR Manager

Смотреть статистику

NHS HR Manager

Смотреть статистику

Plant HR Manager

Смотреть статистику

Plant Human Resources Manager

Смотреть статистику

Regional HR Manager

Смотреть статистику

Regional Human Resource Manager

Смотреть статистику

Regional Human Resources Manager

Смотреть статистику

Retail HR Manager

Смотреть статистику

Retail Human Resource Manager

Смотреть статистику

Store HR Manager

Смотреть статистику
Show more

Recommended vacancies

Manager, Home Health
Vancouver Coastal Health, Powell River, BC
Come work as a Manager, Home Health with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Manager, Home Health to join the Powell River Community Admin team at qathet General Hospital. Apply today to join our team! As a Manager, Home Health with Vancouver Coastal Health you will:Be responsible for the effective and efficient delivery of designated home health services within the context of a Primary and Community Care Strategy.Supervise interdisciplinary clinical care and support staff in designated Community Health Centres/sites and is responsible for the operations, human resource management, budgeting, resource utilization, planning, implementation and evaluation of programs.Provide leadership in addressing the ongoing issues/needs of clients, patients, their families/carers and the community ensuring appropriate and accessible care services are in place.Lead an interdisciplinary team and works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve high quality client, family and community-centred care, education and research.QualificationsEducation & ExperienceBaccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses.Seven (7) to ten (10) year's progressive leadership experience, including direct supervisory experience or an equivalent combination of education, training and experience.Current registration/membership with a recognized professional association.Knowledge & AbilitiesDemonstrated ability to exhibit comprehensive knowledge and skillful application of home health programs.Demonstrated ability to exhibit comprehensive knowledge and skillful application of relevant departmental policies, provincial and municipal legislative requirements and other programs and processes related to home and community care.Demonstrated excellent analytical and problem-solving skills.Demonstrated ability to collaborate with community partners, internal and external stakeholders to develop, manage and evaluate services that consider client needs, service delivery interrelationship and service potential within a complex environment.Understands available resources in home health and keeps quality in the forefront of all resource utilization decisions.Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.Demonstrated excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.Utilizes skill and knowledge in the application of current word processing, spreadsheet and database programs for reporting and business purposes.Demonstrated ability to foster collaborative working relationships and supports the ongoing development of staff.Utilizes skill and knowledge in the application of appropriate software programs.Physical ability to perform the duties of the position.Closing Statement As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staffDiversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.
Registered Nurse (N2) - Surgery Resource Team- Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 312384 Position Number: 20047314 Posting End Date: Open until filled City: Winnipeg Site: St. Boniface Hospital Department / Unit: Surgery Resource Team A Job Stream: Clinical Union: MNU-WCHREO Anticipated Start Date: ASAP FTE: 0.80 Anticipated Shift: Days;Nights;Weekends Daily Hours Worked: 11.63 Annual Base Hours: 2015 Salary: $39.233, $40.604, $41.977, $43.407, $44.809, $46.260, $47.185, $48.129 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Under the general supervision of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the CLINICAL PRACTICE NURSE - REGISTERED NURSE (RN) provides professional registered nursing services for patients, including those with complex and unpredictable health needs. These services include independent nursing services, administration of prescribed medical treatments, a leadership role within the health care team, and coordination of patient care and discharge. Experience Recent acute Nursing experience required. NOTE: Orientation to various units will be provided at the employer’s discretion. Education (Degree/Diploma/Certificate) Graduate of an approved Registered Nursing education program required. Certification/Licensure/Registration Current CRNM registration required. Active participation in professional associations e.g. Association of Regulated Nurses of Manitoba (ARNM) preferred. Qualifications and Skills Scope of practice as documented in the Regulated Health Professions Act (RHPA) If there are no applicants meeting the qualifications, the employer may consider an applicant who does not meet the above qualifications. The Collective Agreement this position is covered under, is identified by the Union noted above. As a result of The Health Sector Bargaining Unit Review Act, the bargaining agent for this position may differ from the Union identified. In the event you have any questions, please contact your site Human Resources Department. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Senior Manager, Corporate Business Applications
LifeLabs, Toronto, ON
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you. Make a difference - join the LifeLabs team today! Reports to: Director, IT Application Platforms Purpose of the Role The primary purpose and function of the Senior Manager, Business Applications is to lead corporate applications portfolio within LifeLabs. The Senior Manager will be responsible for the IT Business Applications team and managing the business back office ecosystem. This position will partner with functional teams to utilize the applications to its full capabilities to streamline business processes and achieve efficiencies within the areas of responsibility. This leader will be responsible for identifying and developing talent and provide strong technical oversight and direction of the application platforms. This is a Full Time Remote role based in Ontario or British Columbia. Core Accountabilities Collaborate and partner with IT leaders, stakeholders and departments to ensure successful support services and maintenance are provided for Cloud ERP solutions and supporting business applications Responsible for the creation of a leading team that will proactively leverage the Oracle ecosystem to drive value through efficient and effective business processes. Provide communication and regular updates to the business and leadership. Interacts heavily with other stakeholders within the business and or functional areas of the organization. Manage the Business Applications team and partner resources, set clear goals and objectives, measure performance, mentor, coach, and enforce adherence to best practices, processes, and policies. Work with partner/vendor resources to ensure the applications are stable, reliable and evolve to meet the changing needs of the organization.Responsible for managing multiple vendors and ensuring they meet SLA’s Establish and maintain governance structures. Responsible for the creation of the internal stakeholders and vendor KPI’s, ensuring smooth and effective communication between all parties. Considers current and future Information Security needs, requirements, and best practices. Ensuring that the correct technical decisions are in place and that security measures are assessed and managed properly. Oversee business applications to ensure the platform is designed, optimized and stable Develop, document, maintain and ensure adherence to key processes. Manage and report on SLA’s and metrics. Estimate and manage enhancement and support work. Manage prioritization to maintain efficiency in support services. Ensure security practices are adhered to and all changes are evaluated in collaboration with the Information Security practice. Technical leadership on large scale applications ecosystems including integrations, reporting tools and data administration Develops technology roadmap and strategy for platform evolution. This includes being a main point of contact for discussions related to new business processes and system needs. Able to provide guidance and insight to impacts of system configurations and changes. Full understands and is able to support various back-end business processes including the interoperability between systems and processes. Responsible for and support the integration process of internal systems. Maintains master data integrity of all systems. Qualifications and Skills Bachelor’s degree in computer science, Business, Information Systems and/or a combination of experience and education in a related field. 12 years overall experience 5 years of Team Management experience Strong technical knowledge of various internal systems (Finance, HR, SCM, Real Estate, Kronos etc.) Must have experience with either Oracle Fusion or Dynamics or S/4HANA Strong Project Management knowledge and experience Strong process orientation Effective communication at C-Suite level Ability to lead and motivate a diverse group of employees Demonstrated ability to work with large degree of ambiguity and effective in collaborating with diverse interest groups Ability to coach and mentor direct reports Challenges that norm and pushes the organization to strive for improvements #LI SW1 #INDEED Hiring Range: $108,200 to $138,000 The hiring range established is the expected range for this position, however the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. In this position, you will be eligible for Lifelabs annual bonus. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected. In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected]. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Job Segment: ERP, Real Estate, Oracle, Database, Developer, Technology, Sales
Resource Manager - Deloitte Global Technology
Deloitte,
Job Type:Permanent Reference code:125774 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. What will your typical day look like? The ePMO Resource Manager will play a critical role in ensuring the effective management of planning, scheduling, and allocating resources across the enterprise. They will manage enterprise demand, aligning the most available resources and capabilities to support program/project delivery. The ePMO Resource Manager will partner closely with ePMO and PMO CoE leadership in project resource management to ensure that the ongoing reallocation of resources, adjustment of goals/requirements and the assignment of new resources is performed as needed to support quality and timely delivery. Strong research, analytical, and quantitative aptitude, as well as advanced attention to detail, are required for success in this role. Key responsibilities include: Managing and reviewing resource allocations across demands to understand capacity and opportunities Managing contractor/professional services utilization and alignment Assigning/allocate resources to projects based on their skills, previous experience, availability, or project budget Understanding and communicating the organization's capacity to delivery upcoming pipeline of projects Providing high-level reports and insights that assist with proactive strategic decision-making. Providing metrics and data analysis around resource planning and capacity to inform annual and ongoing planning efforts Creating ad-hoc business reports that provide leadership insight into key workforce & resource management status, gaps, and areas of opportunity Managing delivery of high-quality outputs in a dynamic work environment with overlapping deadlines and tight time constraints Communicating the results of data analysis and business impacts to Executive Leadership Working closely with PMO CoE leadership on critical aspects of business, operational and workforce management strategy. Liaise continuously with business partners across DT and member firms for better enterprise alignment and awareness. About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you In this role, as a Resource Manager, you bring: Bachelor's Degree/Bachelor of Business/Bachelor of Technology Minimum Two (2) years of experience in workforce, resource and/or project management Knowledge on PPM tools like MSP, ServiceNow SPM(desired) PMP or SAFe certification (desired) Ability to provide 'big picture' view on the state of the enterprise Self-directed and experienced in Business, Process, Reporting analysis Robust problem solving & critical thinking skills, self-motivation, and the capacity to work under pressure and tight deadlines Effective communication skills, with the ability to clearly and concisely present issues, ideas, and data analysis to senior leaders Skilled in various reporting tools like Excel and PowerBI as well as a quick aptitude for learning new tools Excellent strategic and tactical business skills and a passion to draw actionable insights from data to drive better decision making Ability to plan and manage numerous processes, people, and projects simultaneously Participation in driving the strategic priorities and initiatives of the organization forward Advanced experience with use of reporting tools like Excel, PowerBI Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Data Analyst, Developer, Information Technology, IT Manager, Equity, Data, Technology, Finance
Bilingual Contact Centre Representative - Canadian Banking, EasyLine
TD, Montreal, QC
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Contact Centre Rep II, Borrowing
TD, London, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
BAND 2 - Human Resources Manager
BC Public Service, Vancouver, BC
Posting Title BAND 2 - Human Resources Manager Position Classification Band 2 Union N/A Work Options Hybrid Location Vancouver, BC V6B 0N8 CA (Primary)Salary Range $74,300.00 - $105,000.04 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date 7/31/2025 Ministry/Organization BC Public Service -> Attorney General Ministry Branch / Division Provincial Court Judiciary Job Summary Experience this rewardingleadership role, perfect for a big-picture thinker with outstanding communication skills.PROVINCIAL COURT OF BRITISH COLUMBIA The Provincial Court of British Columbia strives to serve the public by providing an accessible, fair, efficient and innovative system of justice. Sitting at over 80 locations throughout the Province, the Court hears criminal, family, youth, and civil claims as well as traffic and municipal by-law matters. Most of the court cases in British Columbia are heard in Provincial Court, where judges and judicial justices preside over more than 225,000 cases each year.INTEGRATED JUDICIAL SERVICES Integrated Judicial Services supports judges and judicial justices through administrative services and scheduling to facilitate fair, timely, and accessible justice for all British Columbians. The Court's administrative headquarters is located at the Office of the Chief Judge in downtown Vancouver.ROLE The Human Resources Manager (HRM) provides supervision and direction to the Human Resources department, while providing a wide range of HR services and programs that support Integrated Judicial Services. The HRM oversees human resources policy development, recruitment and onboarding, and payroll and benefits functions, and provides strategic advice on workforce planning and organizational development, employee relations, disability management, engagement, and employee health and wellness. The HRM also provides guidance and expert advice on Human Resource matters for judicial officers including payroll and benefits and supports Court Governance Committees on HR and judicial administration policies independent from Executive Branch policies.Job Requirements: Post-secondary diploma or higher in Business Administration or a related field. An equivalent combination of education, training and experience may be considered. At least two (2) years' experience in human resources, including HR advisory and full-cycle recruitment. Experience with payroll/leave and benefits. Experience in managing a team of staff including planning and directing their work. Experience in employee relations, performance management and progressive discipline. Experience in policy development. Experience interpreting collective agreements, HR legislation, policies and procedures and terms and conditions of employment. Preference may be given to applicants with: A CPHR designation or applicants who are pursuing a professional human resources designation. Public service human resource advisory experience. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement. This is a temporary opportunity until July 31, 2025. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirementsHelpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
Contact Centre Agent - Temporary
CGI Group, Edmonton, AB
Position Description: Ready to join an outstanding community of professionals who are committed to diversity and inclusion, corporate social responsibility and encourages its members to learn, grow, and chart an exciting career?CGI is more than just an IT company. Be part of a team that supports the local community and has the ability draw on global outstanding talent. Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules. Become part of an outstanding culture that gives you the freedom to innovate, to make decisions, to achieve your full potential, and to chart your own career!We are seeking a reliable professional to join our eHealth Contact Centre team as a Level 1 Contact Centre Agent providing support to Albertans using the desktop and mobile application, MyHealth Records. In this multifaceted role, you will support users by phone or through an online support portal to deliver a high level of customer support. Your future duties and responsibilities: • Provide Level 1 user support by responding to, diagnosing and resolving customer issues or questions, raised over the phone or an online service portal through fast, efficient and friendly customer service• Use existing process and procedure documentation to help solve issues• When unable to resolve on first contact, advance unresolved inquiries by clearly articulating customer issues and collaborate with a variety of Level 2 teams and third party service providers, monitor for status and communicate the resolution back to the client• Resolve problems with or without remote tools• Clearly document all inquiries and cases using the existing case management system• Provide status updates to users when requested, or as required by service level measures• Enter all resolution steps into the case management tool• Understand service level requirements, in order to manage time and workload to meet predetermined service levels• Assist in peer agent training, create reports, and update documentation Required qualifications to be successful in this role: • 1-3 years of experience in customer service in a call centre environment or applicable work experience• Be proficient with telephony system, email, CRM and other applications to support tier 1 responsibilities • Ability to stay up to date on current and revised tier 1 processes, documentation and application functionality• Excellent verbal and written communication skills• Ability to work independently and within a team structure • Support and assist peers and team as needed (ie. Troubleshooting cases, answering questions, mentoring, etc.)• Customer service preferred with the ability to handle difficult callers and problem solve various issues • Experience in Internet Explorer, Google Chrome, Firefox and other modern browsers• Clear, eloquent speaking voice, excellent phone etiquette• Available to work within regular business hours Monday to Friday 8:00am-4:30pm MST• Above average knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)• Excellent troubleshooting and analysis skills with attention to detail• Strong computer skills, ability to multitask and balance multiple priorities, good time management skills• Must be reliable and punctual, bring positive energy, enjoy being a problem solver and helping others• Outstanding interpersonal skills; a self-starter• Great teammate, energetic, enthusiastic, eager to learn and grow• Able to work in a fast-paced, dynamic environment• This opportunity is a 6-month contract working 20-40 hours per week Skills: Customer Service & SupportTelephony What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
BAND 2 - Budget Manager
BC Public Service, Fort Nelson, BC
Posting Title BAND 2 - Budget Manager Position Classification Band 2 Union N/A Work Options Remote Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $74,300.00 - $105,000.04 annually Close Date 4/7/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division 010-0548 (AG Finance excl. Procurement) Job Summary An excellent opportunity to apply your leadership and budgeting expertise Corporate Management Services Branch (CMSB) strives to provide excellence in corporate services to the Ministries of Attorney General, Public Safety and Solicitor General, and Housing. CMSB provides central corporate services to all staff and branches/programs within both Ministries. We lead the preparation of budget submissions and financial reporting, and provides oversight, progress reports, and expert advice and performs day to day functions for our clients related to finances, ministry human resources, facilities (including Shared Services), communications, and corporate risk and security. We also the lead strategic link between our partners and government's central agencies.The Budget Manager presents forecasts, reports, trend analyses and makes recommendations to the branch's Directors, Executive Directors and Assistant Deputy Minister; advises of trends and recommends options, often within short timelines. In addition to using their strong analytical skills, the Budget Manager needs to develop and maintain trusting relationships both internal and external to the branch.Job Requirements: Bachelor's degree in Business Administration or related field. An equivalent combination of education and experience may be considered. Minimum four (4) years of advanced experience using Microsoft Excel. Minimum three (3) years of progressive experience in budget and forecast development. Experience developing and implementing financial process improvements. Experience writing and presenting materials and reports for executive leadership. Preference may be given to candidates with one (1) or more of the following: Current professional accounting designation (i.e., CPA); OR Currently working towards professional accountingdesignation (i.e., CPA). Experience supervising staff including performance evaluations, coaching and providing feedback. Experience working on change management projects or initiatives. Five (5) or more years experience in a senior financial role. Completed the BC Government Financial Management Certificate program; OR Currently working towards completing the BC Government Financial Management Certificate program. Proviso: Occasional travel within BC may be required. For questions regarding this position, please contact [email protected] .About this Position: Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. This position is excluded from union membership. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] c.ca, before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
Community Manager
Equest, Dartmouth, NS
Community Manager NS, Dartmouth The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Manager, you'll be responsible for the smooth running of your centre. You'll motivate your team to create a great working environment to ensure customer satisfaction and retention. A typical day at IWG You start the day with a quick review of the daily report, to plan the day and make sure everyone's prepared. With one eye always on reception, you see members turning up and the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their Wi-Fi connections and screen sharing app for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. It's time for a quick coffee break, relax and enjoy a few minutes to yourself. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with your Community Associate, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. Shortly before your lunch break, a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of IWG membership. You are then off to lunch. Later in the afternoon you review billing to ensure all customers are current and walk the space to ensure everything is show ready for a tour in the morning. You notice a few light bulbs out in the café and put a ticket in the service portal for replacement. You take a few pictures of your show offices and post sales ads for your vacant office. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself. Before heading out you review paid time off requests for next month to ensure you have appropriate coverage and prepare for a 1:1 coaching conversation with one of your team members the next dat. You do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. About you We're looking for someone who has the experience and aptitude to manage a smooth-running operation. You'll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be: A good communicator, used to dealing with customers - ideally in the hospitality or events industry with 3+ years of strong customer service & escalation handling experience Experienced with leading others Comfortable with providing sales support Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic, and able to adapt to fast-changing situations Experience and confidence using MS Office and other basic IT equipment Legally eligible to work in the Country you are applying within and at least 18 years old What we offer On top of a competitive total compensation package, you'll enjoy: Work life balance (no standard nights/weekends) Generous paid time off plans (sick and vacation) 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners A quarterly bonus plan program, plus an hourly rate of $25.00 A bright and inspiring work environment Training and development opportunities aligned with great career path opportunities A professional workplace community (business casual attire required) Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at [email protected] if you require accommodation at any time during your employment with Regus/Spaces.
BAND 3 - Business Manager
BC Public Service, Smithers, BC
Posting Title BAND 3 - Business Manager Position Classification Band 3 Union N/A Work Options Hybrid Location Smithers, BC V0J 2N0 CA (Primary)Salary Range $86,200.00 - $122,100.01 annually Close Date 4/14/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division BC Wildfire Service/Northwest Fire Centre Job Summary Bring your vision, leadership, and strategic planning skills to this important roleThe BC Wildfire Service (BCWS) is the Province of BC's primary emergency response organization. It operates year-round to deliver its mandate for wildfire management and response to natural hazard emergencies. The BCWS operates provincially, delivering services through six fire centres, thirty-three zones and two provincial centres in Kamloops and Victoria.The Business Manager oversees the delivery of a diverse range of financial management, human and physical resources and administrative services ensuring the appropriate resources, policy practices and controls are in place. The Business Manager is responsible for establishing priorities, allocating resources and resolving issues affecting a Fire Centre or Provincial Programs.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Degree in business administration, public administration, or commerce, and three (3) years of directly related experience*; OR, Diploma in, business administration, public administration, or commerce, or unrelated degree or diploma and five (5) years of directly related experience*; OR, An equivalent combination of education, training and experience may be considered. Minimum two (2) years experience in financial management which may include business planning, contract administration, risk management and internal financial controls. Minimum two (2) years experience in budget management. Minimum three (3) years of supervisory experience. *Directly related experience must include a combination of the following: Experience developing, managing and delivering programs or services related to financial and administrative services, strategic business planning, allocating resources, and procurement. Experience in program administration including leading and coaching diverse teams and supervising staff. Preference may be given to candidates with one or more of the following: Experience in procurement and contract administration. Experience in leading strategic and business planning. Provisos and Willingness Statements Driver's licence Class 5 or equivalent To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures. To keep current on emerging issues. To take in-house training and certification as required. To fly in aircraft (fixed wing and rotary) as required. To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan. To travel and overnight in remote locations where accommodations may vary as required. To participate in Incident Command System positions as assigned. To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions. For questions regarding this position, please contact [email protected] .About this Position: This position is excluded from union membership. Flexible work options are available; this position may be able to work up to 2 days at home per week as per the Telework Agreement. Flexible work options may not be available during emergency operations response periods. An eligibility list may be established to fill future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES (COMPREHENSIVE)- You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management
BAND 3 - Senior Manager, Court Administration
BC Public Service, Victoria, BC
Posting Title BAND 3 - Senior Manager, Court Administration Position Classification Band 3 Union N/A Work Options On-Site Location Multiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CAVictoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 annually Close Date 4/16/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Attorney General Ministry Branch / Division Court Services Branch - Court Administration Job Summary An opportunity to apply your exceptional leadership, organizational and prioritization skillsAs a branch within the Ministry of Attorney General, Court Services employs 1,300 staff to deliver programs and services at 89 court locations, in person, by telephone, via video and the Internet. The branch's programs and services include case documentation and adjudication support (i.e. case initiation and processing, fee collection, file and exhibit management, court clerking, court records and transcripts, interpreter services, and the preparation and dissemination of court orders); court and courthouse security and court order enforcement including holding and transporting of prisoners by ground and air from police jails and from federal and provincial correctional facilities; the collection of court fines; and the civil bailiff process. The branch also manages and maintains all courthouse facilities.The Senior Manager, Court Administration is responsible for human resource management and labour relations within the court location(s), including recruitment, training, deployment, performance planning and review, discipline and occupational health and safety issues. The position has the authority to reallocate resources and materials within the court locations(s) through effective management of FTEs, annual budgets, and other financial and material resources.Job Requirements: Secondary school graduation or equivalent (GED).Preference may be given to candidates with a university degree or college diploma in a related field OR an equivalent combination of education and experience within the Justice or Legal System. A minimum of 3 years' supervisory experience. A minimum of 2 years' manager or court administrator experience. A minimum of 2 years' experience in human resource management, labour relations, and contractual interpretation. A minimum of 2 years' experience in program planning and project management. Experience in Budget, FTE, resource management and risk management. Preference may be given to candidates with: Work experience within Court Services Branch including but not limited to Court Services structure, policies and procedures and branch mandate and strategic priorities. For questions regarding this position, please contact [email protected] .About this Position: This position has full time on-site requirements. This position is excluded from union membership. There is currently one permanent full time opportunity available in Victoria. An eligibility list may be established to fill future temporary and permanent vacancies in Victoria and Nanaimo. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Court and Judicial Services, Leadership and Management
Manager Health Services - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 354514 Position Number: 21004084 Posting End Date: Open Until Filled City: Winnipeg Employer: Shared Health Site: Health Sciences Centre Department / Unit: Speech Language Pathology, Audiology, Orthotics & Assistive Technology Job Stream: Clinical Support Union: Non Union Anticipated Start Date: April 29, 2024 FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages multi-disciplinary team(s) consisting of staff who provide direct care to patients. This position is responsible to lead and ensure delivery of safe, effective and efficient health services. Inspires and leads health services staff across the organization to embrace and adopt integrated, patient-centred care pathways and service delivery models. Accountable to provide service-delivery focused operational management in a fiscally responsible manner, partnering closely with leadership, internal and external stakeholders to support patients in accessing multiculturally respectful health services. Monitors and evaluates key performance indicators and collaborates with stakeholders to ensure safe, effective and appropriate client care through the clinical quality framework and patient care lens that will shape an environment for clinical and service excellence. Experience 3 - 5 years of recent progressive management experience leading a broad spectrum of health services in a large, publicly funded health services delivery organization including: 5 years of direct clinical services delivery across one or more assigned clinical areas of health care such as: primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan. acute inpatient, specialty care and complex ambulatory settings. integrating innovative community-based care modes (such as home care, primary care, etc.) to optimize healthy aging, health restoration and maintenance, and to deliver high quality care in the areas of chronic disease, palliative care, community mental health, rehabilitation and/or long-term care. 2 years of management experience leading a clinical team within a unionized environment. 2 years of experience implementing program planning, development and evaluation. Education (Degree/Diploma/Certificate) Post-secondary degree/diploma in a relevant health discipline from an accredited education institution; a post-secondary degree is an asset. An equivalent combination of education and experience may be considered. Certification/Licensure/Registration Active member in good standing of an associated regulatory body as appropriate. Qualifications and Skills Demonstrated mid-senior leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework. Knowledge of: Relevant professional regulatory requirements including standards and scope of practice for direct reports. Relevant legislated acts including but not limited to Personal Health Information Act, Protection of Persons in Care Act, Mental Health Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions). Relative Collective Agreements. Working with individuals from diverse cultural, social and ethnic backgrounds. Regional/site/unit policies, procedures, protocols and guidelines relating to: clinical care, administrative, financial, and human resource management. Physical Requirements Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg (25 lbs). Interruptions to respond to questions from executives, and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled. A valid Manitoba driver’s license and use of a personal motor vehicle may be required for travel within the province. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
BAND 3 - Senior Policy Manager
BC Public Service, Victoria, BC
Posting Title BAND 3 - Senior Policy Manager Position Classification Band 3 Union N/A Work Options Location Burnaby, BC V3J 1N3 CAMultiple Locations, BC CA (Primary)Victoria, BC V9B 6X2 CASalary Range $86,200.00 - $122,100.01 per annum Close Date 4/15/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:Amendment(April 4, 2024): removed under review in the Posting TitleThe BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Corporate Policy, Corporate Privacy and Information, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB.The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate.About this role:Reporting to the Director, Policy, the Senior Policy Managers develop and implement a wide range of liquor and cannabis related policies, regulations and legislation. Each Senior Policy Manager, in conjunction with the team they lead, is responsible for a portfolio of work. These portfolios are as follows: Cannabis and Economic Policy. Priority Policy Projects, Tade, and Intergovernmental Relations. Liquor Retail and Wholesale Policy. Liquor Benefits Policy and Business Technical Advisory Panel Coordination. The Senior Policy Managers oversees teams of Senior Policy Analysts responsible for leading liquor and cannabis policy development and implementation; participating in Federal/Provincial/Territorial working groups; and providing support to executive level working groups (internal and external). This role is responsible for providing research, analysis, advice and recommendations on key issues and policies affecting the Branch's business and regulatory operations and its relationship with external stakeholders, including the Liquor and Cannabis Regulation Branch, Ministry of Public Safety and Solicitor General, Ministry of Finance, Ministry of Agriculture and Food, Ministry of Jobs, Economic Development and Innovation, Ministry of Health and other provincial liquor and non-medical cannabis boards.A successful completion of a criminal record check is required.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Degree or diploma in public administration, public policy, business, law, economics, or related field, and a minimum of 3 years of recent, related work experience*. *Recent, related work experience must have occurred in the last 5 years and must include the following: A minimum of 2 years of policy development experience. Experience leading, planning, coordinating, and managing complex projects and work assignments. Experience drafting briefing notes and other written materials to support decision making by Executive and/ or elected officials. Preference may be given to candidates with the following: Experience managing and leading teams, including developing and evaluating performance goals, coaching, and team building. Experience drafting government Cabinet and Treasury Board submissions. Experience establishing and maintaining effective working relationships with Indigenous individuals, Nations, and organizations. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent & Compensation at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .Candidates residing out of the Lower Mainland will be considered for remote working opportunities.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
BAND 3 - Senior Policy Manager
BC Liquor Distribution Branch, Burnaby, BC
About the BCLDB: Amendment(April 4, 2024): removed under review in the Posting Title The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. Corporate Strategic Services (CSS) plays a critical role in supporting the entire organization. Comprised of Corporate Communications and Stakeholder Relations, Corporate Policy, Corporate Privacy and Information, Sourcing and Vendor Performance, Strategy & Business Transformation and the Project Management Office, CSS is driven by customer-service and taking action to advise, consult and support each business area throughout the LDB. The CSS team is comprised of approximately 50 staff. What brings CSS together as a team is the ability to work together to support both the operational areas of the business and other support areas (e.g., Corporate Operations, Finance, Human Resources, Information Technology). The group has a strategic lens with a focus on ensuring the organization aligns and complies with corporate priorities, policies, legislation, best practices, and government mandate. About this role: Reporting to the Director, Policy, the Senior Policy Managers develop and implement a wide range of liquor and cannabis related policies, regulations and legislation. Each Senior Policy Manager, in conjunction with the team they lead, is responsible for a portfolio of work. These portfolios are as follows: Cannabis and Economic Policy. Priority Policy Projects, Tade, and Intergovernmental Relations. Liquor Retail and Wholesale Policy. Liquor Benefits Policy and Business Technical Advisory Panel Coordination. The Senior Policy Managers oversees teams of Senior Policy Analysts responsible for leading liquor and cannabis policy development and implementation; participating in Federal/Provincial/Territorial working groups; and providing support to executive level working groups (internal and external). This role is responsible for providing research, analysis, advice and recommendations on key issues and policies affecting the Branch's business and regulatory operations and its relationship with external stakeholders, including the Liquor and Cannabis Regulation Branch, Ministry of Public Safety and Solicitor General, Ministry of Finance, Ministry of Agriculture and Food, Ministry of Jobs, Economic Development and Innovation, Ministry of Health and other provincial liquor and non-medical cannabis boards. A successful completion of a criminal record check is required. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Degree or diploma in public administration, public policy, business, law, economics, or related field, and a minimum of 3 years of recent, related work experience*. *Recent, related work experience must have occurred in the last 5 years and must include the following: A minimum of 2 years of policy development experience. Experience leading, planning, coordinating, and managing complex projects and work assignments. Experience drafting briefing notes and other written materials to support decision making by Executive and/ or elected officials. Preference may be given to candidates with the following: Experience managing and leading teams, including developing and evaluating performance goals, coaching, and team building. Experience drafting government Cabinet and Treasury Board submissions. Experience establishing and maintaining effective working relationships with Indigenous individuals, Nations, and organizations. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent & Compensation at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . Candidates residing out of the Lower Mainland will be considered for remote working opportunities. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Senior Policy Manager
Advisor, Human Resources (Temporary - 24 months)
Teck Resources, Vancouver, BC
Closing Date: April 30, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.Reporting to the Manager, Human Resources, the Advisor, Human Resources is responsible for providing a broad range of Human Resource (HR) services to one or more functional groups. We are seeking an outstanding HR professional who will be responsible for supporting the full employee life cycle.To be successful, our team is seeking someone with outstanding organizational, communication, and interpersonal skills, who can professionally handle confidential material. Methodical problem-solving skills, decision-making abilities, and the ability to prioritize contending demands is critical for success in this role.You will have the opportunity to engage with employees and leaders in diverse areas and at all levels. If you are someone who loves building a trusted connection with your client group(s), this is the role for you!Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Build and maintain proactive, effective and positive relationships with Leaders and Employees to provide advice, guidance and counsel on HR matters Implement key HR initiatives, providing available and responsive internal employee support, and drive HR functional excellence and process improvement Lead Talent Management activities including Succession Planning, performance management, and talent development Support leadership in annual Total Rewards programs such as bonus and salary increase, reinforcing pay for performance philosophies Develop compensation recommendations for new hires and internal appointments Support employee development and training programs through communication, education and recommendation of various internal and external programs Assist in the development, implementation, and administration of human resources policies and procedures to maintain compliance with employment law Engage with employees and leaders to support Teck's Purpose and Values. Identify and resolve employee relations issues, conduct investigations, and mediate workplace conflict resolution Foster a positive employee onboarding and offboarding experience Partner with internal Centres of Excellence and coaches leaders in the areas of recruiting, employee engagement and development Support the entry of employee data (hires, changes, and terminations) into Teck's HRIS (SAP SuccessFactors) Qualifications: Bachelor's Degree in Human Resources, Psychology, or other equivalent field of study Minimum of 6-8 years of broad Human Resources Generalist experience with exposure to various aspects of the HR/employee lifecycle Excellent written and verbal communication skills Outstanding relationship-building skills Strong initiative, judgement, and critical thinking skills Ability to operate with very high levels of integrity and confidentiality Demonstrates Teck's dedication to safety and sustainability Spanish proficiency including written and verbal communication is an asset Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck fixed-term employees receive access to our comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Completion bonus Health Spending Account Extended Health Care including Vision Life Insurance Paid Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $110,000 - $80,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution.We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc.Teck has been named one of Canada's Top 100 Employers and is one of Canada's Top Employers for Young People .The pursuit of sustainability guides Teck's approach to business. Teck has beenrecognized as one of the Global 100 Most Sustainable Corporations by Corporate Knights and is ranked #1 in the Metals and Mining industry on the S&P Dow Jones Sustainability World Index (DJSI).Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.Learn more about Teck at www.teck.com or follow @TeckResources .Job Segment: HR Generalist, Coal Mining, HR, Telemedicine, Human Resources, Mining, Healthcare Apply now »
Portfolio Resource Coordinator - Kingston
Paladin Security, Kingston, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsUnder the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for our Kingston Branch. This position will work closely with Paladin's CSMs to proactively address resource needs, fill open shifts, and reduce overtime through strategic initiatives, while also supporting our security officers by processing online ticket submissions in an expedited and professional fashion. Job Description: •Strategically identify open shifts / open lines and work with Paladin's Client Service group to ensure complete schedules to adhere to our contractual obligations•Forward existing schedules in Paladin scheduling software to ensure Paladin's Security Officers are fully aware of their ongoing schedule well in advance•Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, Senior Management and our Operations Centre•Fill cancellations and openings in the daily schedule•Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed•Ongoing knowledge development of Paladin's contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management group•Take on a large role in Paladin's deployment process•Ensure billing accuracy and compliance on a weekly basis•Work with Paladin's TEAM software to ensure accurate and timely scheduling, billing and payroll Qualifications: •Proven ability to build and maintain strong working relationships both internally and externally•Strong leadership, organization and facilitation skills•Strategic Thinking•Excellent communication skills both written and verbal•Strong customer service and multi-tasking skills•Creative ability to foster new and innovative ways to perform and succeed•Ability to meet strict deadlines and flexibility in time allocation.•Proficiency in Computer Usage, with an ability to learn Paladin's Enterprise software•Experience in scheduling, administration or security supervision would be considered an asset•Be willing to work flexible hours Additional Information / Benefits We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance, Paid VacationThis job reports to the Client Service Manager This is a Full-Time position Office Hours 9:00am - 5:00pm. Number of Openings for this position: 1
Human Resource Officer
MADISON FAMILY DENTAL CENTRE, Burnaby, BC, CA
Madison Family Dental Centre is looking for an efficient and professional Human Resource Officer to join our team.Positions available: 1Job Type: Full-time, permanentSalary: $33.00/HourlyBusiness/work location: 1899 Rosser Ave #101, Burnaby, BC, Canada V5C 6R5Job requirements:Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsLanguage: EnglishExperience: 1-2 yearsStart date: As soon as possibleJob Duties:Administer staff consultation and grievance proceduresIdentify current and prospective staffing requirementsProvide information or services, such as employee assistance and counsellingPrepare and post notices and advertisementsCollect and screen applicantsAdvise job applicants on employment requirements and terms and conditions of employmentReview candidate inventoriesContact potential applicants to arrange interviewsNotify applicants of results of selection process and prepare job offersAdvise managers and employees on staffing policies and proceduresOrganize staff consultation and grievance proceduresDetermine eligibility to entitlements and arrange staff trainingHire, train and supervise staffSend your resume to
Manager, Clinical Operations
Vancouver Coastal Health, Vancouver, BC
Come work as an Manager, Clinical Operations with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Manager, Clinical Operations to join the Care Management Lead Therapy team. Apply today to join our team! As a Manager, Clinical Operations with Vancouver Coastal Health you will:Report to the Director, the Clinical Operations Manager is responsible for providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate.Be responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting.Provide leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.Work within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.QualificationsEducation & ExperienceBaccalaureate (Masters preferred) in a relevant clinical professional area.Seven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.Current registration/membership with a recognized professional association. Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.Knowledge & AbilitiesDemonstrated ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.Physical ability to perform the duties of the position.Closing StatementAs per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting.
Manager, Clinical Operations
Vancouver Coastal Health, Vancouver, BC
Come work as an Manager, Clinical Operations with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Manager, Clinical Operations to join the Surgical Services Program Admin team. Apply today to join our team! As a Manager, Clinical Operations with Vancouver Coastal Health you will: Be reporting to the Director, the Clinical Operations Manager is responsible for providing clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate.Be responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting.Provide leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.Lead an inter-disciplinary team, works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.Work in alignement of VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.QualificationsEducation & ExperienceBaccalaureate (Masters preferred) in a relevant clinical professional areaSeven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.Current registration/membership with a recognized professional association.Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.Knowledge & AbilitiesDemonstrated ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex environment.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.Physical ability to perform the duties of the position.Closing StatementAs per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting.