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Manager - Youth Treatment Programs
Boys and Girls Club of Greater Victoria, Victoria, British Columbia
 Boys & Girls Club of Greater Victoria’s Mission is to provide safe, supportive places where children, youth and families experience opportunity, overcome barriers, develop skills, positive relationships and confidence for successfully leading their lives and communities. We provide social, recreational and developmental services to children, youth and their families that support all aspects of our Mission. The Agency supports practice through a trauma-informed lens, placing a priority on participant safety, choice, and self-determination. All our programs are approved by the Commission on Accreditation of Rehabilitation Facilities (CARF).Position SummaryThe Manager, Treatment Programs, internally known as the Professional Practice Coordinator (PPC) is responsible for the safe and effective provision of programming and service delivery for at-risk youth (12-19 years old) with complex issues including trauma, mental health and addictions and behavioural issues that require intensive support and engagement with staff. The Manager will work in-program and must be comfortable working with court mandated youth required to attend a treatment program, as well as with youth who volunteer to participate in programming.  The Manager is responsible for the effective planning, implementation, risk management and supervision of staff and volunteers in their portfolio of programs.  Foundational to this role is coaching and guiding staff in their professional practice and delivering programming through a trauma informed lens, placing priority on participant safety, empowerment and skill development. As a key leader in the Agency, the Manager demonstrates the active pursuit of intentional practice with a relentless focus on outcomes and results.  The Manager leads by example adopting the Agency’s Core Values and Code of Ethics to guide decision-making and professional behaviour.Duties and ResponsibilitiesDevelops a staff team with the capacity to provide ongoing youth and family support using the most advanced techniques in the helping fieldWorks in-program as an active team member, role modelling and supporting quality program delivery and best practicesApplies clear expectations about treatment modalitiesAccepts a client centered approach with youth in the application of serviceReviews, monitors and measures program and service delivery objectives against actual contract deliverablesDevelops, monitors implements and evaluates new/existing programs in collaboration with Program DirectorReviews new participant referrals/registration, screens for program eligibility and other information needed for program acceptance decision-makingFacilitates weekly Case Management meetings and service provisionDevelop program objectives and service delivery outcomes with Program DirectorLead the adoption of a mindset and practice of intentionality in program implementation and service delivery maximizing opportunities for participant success and program impact Provides Clinical Supervision and support with a view to develop competenciesComplete Work Plans, Performance Reviews and Training Plan for direct reportsProvides service delivery through the lens of the following evidence-based research: strengths-based, Trauma Informed Practice, & Positive Behaviour Support and experiential learningCommunicates, monitors and ensures compliance of local, provincial, and federal, standards, regulations and legislationMonitors and maintains budget allocations and financial controls recommending alternative expenditure options to ensure “compliance”Prepares and monitors staff schedules; monitors vacation and sick time; approves vacation entitlementsDevelops, cultivates and stewards program relationships with staff, referring authorities, stakeholders, volunteers, etc.Participates as Agency brand champion at community events, committees and other official functions Reviews, monitors, follows and ensures compliance of monthly and quarterly Health & Safety “Schedule” including drills, trainings and Licensing requirementsIdentifies human resource staffing needs and competency development requirementsRecruits, reference checks, on-boards, performance manages and terminates employees in consultation with Program DirectorDevelops and maintains an inventory of Social Media content to support Strategic Plan brand engagement prioritiesQualificationsUndergraduate Degree in Child and Youth Care, Social Work, Criminal Justice, Recreation, Education, or equivalent combination of education, training and experienceMinimum 5 years experience in a formal leadership role in a related fieldCultural humility trainingExtensive experience providing trauma informed clinical supervision support Knowledge of mental health and substance useNon Violent Crisis Intervention trainingMotivational InterviewingEffective verbal, written and presentation/group facilitation skillsClass 5 Driver’s LicenseClean Criminal Record CheckClass 4 Driver’s License Reliable transportationAssetsKnowledge of and experience working in a licensed/accredited program environmentExperience working in a staffed resource providing 24/7 careMental Health First Aid certification Behavioural Intervention training ASIST CertificationSMART Recovery or other recovery focussed programmingPosition TermsWage: $54,600-$63,700 annuallyStatus:  Full-Time, Permanent Hours: 35 Hour per weekBenefits: Extended Health coverage including dental, prescriptions, optical, life insurance, critical illness, long-term disabilityOpportunities: Professional developmentTo ApplyPlease submit your resume and cover letter stating the position that you are applying to and clearly demonstrating how your experience and qualifications relate to the positionEmail:  [email protected] ·         The job posting will remain open until the position is filled. We thank all who apply.  Only shortlisted candidates will be contacted.Important Note Regarding COVID-19This is a front-line position working in direct contact with youth, and it is considered safe according to governmental guidelines for pandemic outbreaks.As an organization we are taking the necessary precautions and adhering to all Provincial Health Authorities’ (PHA) recommendations on sanitization, mask wearing and social distancing in close proximity.·         Please do not apply if you are at risk with underlying health concerns or have your own personal concerns regarding social distancing that go beyond the PHA’s recommendations as we cannot accommodate while adhering to governmental directives The Boys & Girls Club of Greater Victoria acknowledges the Lkwungen, W̱SÁNEĆ, T’sou-ke, MÁlexeŁ and Scia’new people, whose traditional territories we live and work upon each day.
Development Officer
Make-A-Wish Canada, Saskatoon, SK
"The best prescription I've ever given is a wish."-Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada WHAT IS YOUR BIGGEST WISH?Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you! Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. “It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!” –Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym. MISSION, VISION AND VALUESOur mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child.Our values are Child-Focused, Integrity, Impact, Innovation, and Community. WHAT’S IN IT FOR YOU?Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across CanadaA collaborative team environment where you feel valued and inspiredAn attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation, RRSP, & Wish paid hoursAnnual vacation starting at three weeks & additional paid leavesWork/life balance and flexibilityHybrid working environmentEmployee Wellness ProgramCorporate discountsContinuous learning, development and internal training opportunitiesFun employee activities, contests, and more! Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day! WHERE YOU COME IN We are looking for a Development Officer to join our team at Make-A-Wish Canada.Reporting to the Manager, Development, this position is responsible for managing and coordinating assigned fundraising activities including, but not limited to event execution, securing sponsorship, participant recruitment, media relations, donor development, grant writing, and researching opportunities to increase chapter revenue. This role is located in Saskatoon and is a full-time, permanent, hybrid position. WHAT YOU WILL DO Identify and inspire potential corporate & individual donors and community fundraisers.Apply event management principles and processes to manage the full cycle of events at the chapter level, ensuring high standards for all assigned fundraising initiatives.Develop strong working relationships with internal and external stakeholders.Utilize a high degree of creativity in the development and design strategy of marketing and promotional material including PSA’s, press releases, brochures and other material for events or campaigns in the portfolio.Collaborate with internal departments to assist with the development or coordination of material needed to support donor/3rd party events in a timely manner, which may include social/marketing media. Establish and provide support to event committees as required to ensure success of events (e.g., guidance, materials, staff/volunteers, timelines, etc.).Cultivate relationships with existing donors and sponsors and identify and establish relationships with new prospects; execute on solicitation including cold calls for identified fundraising needs (i.e., service clubs).Steward existing donors and sponsors through recognition activities (thank you letters/plaques/social media posts/cheque presentations). Work in collaboration with our Wish Granting team to identify appropriate Wish Families for event participation.Collaborate with immediate manager in identifying opportunities for development and growth in sponsorship, donations (e.g., sponsorships for event décor, silent auction, prizes, food and drinks, entertainment, supplies, equipment, venues, etc.) and awareness.Utilize strong administrative and computer skills to complete all administrative and data management tasks associated with fundraising on a timely basis. This includes using Salesforce/DonorDrive/Crowd Change, or other tools, to input and track donor activities. WHAT YOU BRINGPost-secondary education in fundraising/business or an equivalent combination of education, training and experience.2 -3 years working experience in the fundraising area (events, campaigns and working with volunteers), preferably in a multi-level organization within diverse communities. Supervisory experience is an asset.Ability to work independently and on various tasks simultaneously.Demonstrated experience in overseeing tasks of others and to work with others on a job to achieve the best results.Must be highly motivated and enjoy working in a fast-paced environment.Good oral and written communication, interpersonal and presentation skills. Ability to speak to groups of people in a variety of settings.Demonstrated experience in using databases and ability to be able to train on databases; and the ability to learn and adapt to new technology. Experience with Salesforce or Donor Drive an asset.Demonstrated experience in problem solving and good judgement.Demonstrated time-management and organizational skills. Flexibility with changing priorities and ability to remain focused to meet targeted timelines.Proficient in MS Office (Outlook/Word/Excel).A clear Criminal Background Check will be required. YOUR WORK ENVIRONMENT Hybrid work environment: 2 days per week in-office, 3 days remote, with occasional requirements to work outside of regular office hours.Access to a reliable form of transportation to and from work, as well as to attend occasional events, visits with sponsors and donors, and other meetings in the community, is required to fulfill the responsibilities of this role.Some day/overnight travel may be required. Physical/Mental EffortWorks under pressure at peak times of the year with tight deadlines, high volume workload, and with multiple demands, changing and overlapping priorities.Works under high degree of pressure on day of events to ensure logistics and all aspects of events are carried out successfully.May be exposed to sensitive situations regarding wish children and families.Physical activity may include lifting of boxes with materials, setting up equipment, etc. Our Commitment to IDEAMake-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply.Recruitment processOur recruitment process is swift in pace.  Once applications are reviewed, we will contact our shortlisted candidates.  Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate.We would like to thank all applicants for their interest in working with us!ABOUT MAKE-A-WISH® CANADASince 1983, Make-A-Wish Canada has granted over 38,500 wishes across the country, over 1000 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.JOIN OUR ONLINE COMMUNITYFor more information on how you can support Make-A-Wish® Canada or get involved please visit our website at makeawish.ca.