Overview of salaries statistics of the profession "Premium Steward in Canada"

"The best prescription I've ever given is a wish."-Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada WHAT IS YOUR BIGGEST WISH?Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you! Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. “It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!” –Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym. MISSION, VISION AND VALUESOur mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child.Our values are Child-Focused, Integrity, Impact, Innovation, and Community. WHAT’S IN IT FOR YOU?Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across CanadaA collaborative team environment where you feel valued and inspiredAn attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation, RRSP, & Wish paid hoursAnnual vacation starting at three weeks & additional paid leavesWork/life balance and flexibilityHybrid working environmentEmployee Wellness ProgramCorporate discountsContinuous learning, development and internal training opportunitiesFun employee activities, contests, and more! Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day! WHERE YOU COME IN We are looking for a Development Officer to join our team at Make-A-Wish Canada.Reporting to the Manager, Development, this position is responsible for managing and coordinating assigned fundraising activities including, but not limited to event execution, securing sponsorship, participant recruitment, media relations, donor development, grant writing, and researching opportunities to increase chapter revenue. This role is located in Saskatoon and is a full-time, permanent, hybrid position. WHAT YOU WILL DO Identify and inspire potential corporate & individual donors and community fundraisers.Apply event management principles and processes to manage the full cycle of events at the chapter level, ensuring high standards for all assigned fundraising initiatives.Develop strong working relationships with internal and external stakeholders.Utilize a high degree of creativity in the development and design strategy of marketing and promotional material including PSA’s, press releases, brochures and other material for events or campaigns in the portfolio.Collaborate with internal departments to assist with the development or coordination of material needed to support donor/3rd party events in a timely manner, which may include social/marketing media. Establish and provide support to event committees as required to ensure success of events (e.g., guidance, materials, staff/volunteers, timelines, etc.).Cultivate relationships with existing donors and sponsors and identify and establish relationships with new prospects; execute on solicitation including cold calls for identified fundraising needs (i.e., service clubs).Steward existing donors and sponsors through recognition activities (thank you letters/plaques/social media posts/cheque presentations). Work in collaboration with our Wish Granting team to identify appropriate Wish Families for event participation.Collaborate with immediate manager in identifying opportunities for development and growth in sponsorship, donations (e.g., sponsorships for event décor, silent auction, prizes, food and drinks, entertainment, supplies, equipment, venues, etc.) and awareness.Utilize strong administrative and computer skills to complete all administrative and data management tasks associated with fundraising on a timely basis. This includes using Salesforce/DonorDrive/Crowd Change, or other tools, to input and track donor activities. WHAT YOU BRINGPost-secondary education in fundraising/business or an equivalent combination of education, training and experience.2 -3 years working experience in the fundraising area (events, campaigns and working with volunteers), preferably in a multi-level organization within diverse communities. Supervisory experience is an asset.Ability to work independently and on various tasks simultaneously.Demonstrated experience in overseeing tasks of others and to work with others on a job to achieve the best results.Must be highly motivated and enjoy working in a fast-paced environment.Good oral and written communication, interpersonal and presentation skills. Ability to speak to groups of people in a variety of settings.Demonstrated experience in using databases and ability to be able to train on databases; and the ability to learn and adapt to new technology. Experience with Salesforce or Donor Drive an asset.Demonstrated experience in problem solving and good judgement.Demonstrated time-management and organizational skills. Flexibility with changing priorities and ability to remain focused to meet targeted timelines.Proficient in MS Office (Outlook/Word/Excel).A clear Criminal Background Check will be required. YOUR WORK ENVIRONMENT Hybrid work environment: 2 days per week in-office, 3 days remote, with occasional requirements to work outside of regular office hours.Access to a reliable form of transportation to and from work, as well as to attend occasional events, visits with sponsors and donors, and other meetings in the community, is required to fulfill the responsibilities of this role.Some day/overnight travel may be required. Physical/Mental EffortWorks under pressure at peak times of the year with tight deadlines, high volume workload, and with multiple demands, changing and overlapping priorities.Works under high degree of pressure on day of events to ensure logistics and all aspects of events are carried out successfully.May be exposed to sensitive situations regarding wish children and families.Physical activity may include lifting of boxes with materials, setting up equipment, etc. Our Commitment to IDEAMake-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply.Recruitment processOur recruitment process is swift in pace.  Once applications are reviewed, we will contact our shortlisted candidates.  Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate.We would like to thank all applicants for their interest in working with us!ABOUT MAKE-A-WISH® CANADASince 1983, Make-A-Wish Canada has granted over 38,500 wishes across the country, over 1000 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.JOIN OUR ONLINE COMMUNITYFor more information on how you can support Make-A-Wish® Canada or get involved please visit our website at makeawish.ca.

La meilleure prescription que j'ai donnée est celle d'un rêve. - Dr Jeremy Friedman , pédiatre en chef associé à l' hôpital de renommée mondiale SickKids de Toronto et conseiller médical pour Make-A-Wish ® | Rêves d'enfants MD Canada QUEL EST VOTRE PLUS GRAND RÊVE? Est-ce de faire partie d'une organisation axée sur l'enfant, qui valorise l'expérience de son équipe et qui propose aussi un lieu de travail inspirant? Si c'est le cas, vous trouverez ce que vous cherchez à Make-A-Wish ® | Rêves d'enfants MD Canada! Make-A-Wish | Rêves d'enfants Canadaréalise des rêves qui transforment la vie d'enfants atteint•e•s d'une maladie grave. La mission de l'organisme est d'exaucer le vœu de chaque enfant admissible, puisque le rêve fait partie intégrante du traitement de l'enfant. La recherche démontre en effet que les enfants qui réalisent leur rêve sont beaucoup plus susceptibles d'avoir la force physique et émotive nécessaire pour combattre une maladie grave. C'était merveilleux de savoir que son rêve était sur le point d'être réalisé... C'est magique de voir la pure joie que lui apportait son rêve après tout ce qu'il a traversé et tout ce qu'il a manqué! - Melissa, maman de Rowan (5 ans, leucémie), qui rêvait d'avoir une aire de jeux intérieure MISSION, VISION ET VALEURS Notre mission est de réaliser ensemble des rêves qui transforment la vie d'enfants atteint•e•s d'une maladie grave. À cette mission s'ajoute notre vision d'exaucer le rêve de chaque enfant admissible. Nos valeurs sont axées sur l'enfant, l'intégrité, l'impact, l'innovation et la communauté. CE QUE VOUS EN RETIREZ? Possibilité de changer la vie d'enfants atteint•e•s d'une maladie grave au sein de votre communauté et partout au Canada Milieu de travail collaboratif axé sur la valorisation et la reconnaissance Programme de rémunération intéressant, incluant une assurance maladie et dentaire collective (les primes sont entièrement couvertes par la Fondation), un programme de REER collectif ainsi que des heures de rêve rémunérées Vacances annuelles : trois semaines au départ et congés supplémentaires payés Conciliation travail-vie personnelle et horaire souple Milieu de travail hybride Programme d'aide au personnel Rabais d'entreprise Formation continue, développement et formations internes Activités et concours pour les membres de l'équipe Make-A-Wish | Rêves d ' enfants Canada s'engage à promouvoir une culture qui transforme des vies tout en offrant une expérience d'emploi où votre contribution fait une réelle différence tous les jours! COMMENT VOUS POUVEZ AIDER Nous sommes à la recherche d'un•e coordonnateur•trice, engagement des bénévoles pour joindre l'équipe de Make-A-Wish | Rêves d'enfants Canada. Relevant du ou de la gestionnaire, engagement des bénévoles, le coordonnateur ou la coordonnatrice, engagement des bénévoles aura la responsabilité de coordonner les activités quotidiennes du programme de bénévolat, y compris l'approche communautaire, la formation et la communication continue avec les bénévoles, en favorisant et en maintenant des partenariats positifs et enrichissants avec les bénévoles. Ce poste est situé à Montréal. Il s'agit d'un poste régulier à temps plein, hybride. CE QUE VOUS FEREZ Veiller à ce que les activités de dévoilement et de réalisation de rêves, ainsi que les événements de collecte de fonds qui requièrent une aide-bénévole disposent du personnel nécessaire. Trouver des façons nouvelles et novatrices d'établir des relations avec les membres de la communauté, ainsi que dans les associations et centres de bénévoles et les salons de l'emploi. Travailler en étroite collaboration avec les équipes de mission et de développement pour cerner et combler les besoins en matière de bénévolat. S'assurer que les bénévoles sont au courant des détails logistiques de leur affectation et reçoivent les formations nécessaires avant les dévoilements ou réalisations de rêves, ou les événements de collecte de fonds. Assister aux événements communautaires et aux salons de l'emploi pour alimenter le bassin de bénévoles potentiel•le s, en invitant les membres intéressé•e•s de la communauté à remplir une demande de bénévolat. Participer aux événements régionaux pour faciliter la coordination des bénévoles, au besoin. Encadrer les bénévoles et vérifier que ces dernier•ère•s respectent les valeurs de Make-A-Wish | Rêves d'enfants Canada. Élaborer des plans de communication, en collaboration avec les spécialistes des communications, pour maintenir l'engagement et l'intérêt des bénévoles envers Make-A-Wish | Rêves d'enfants Canada. Maximiser l'utilisation des outils de mobilisation des bénévoles et de gestion des relations existants à Make-A-Wish | Rêves d'enfants Canada pour assurer une gestion optimale des bénévoles. Collaborer avec le ou la gestionnaire, engagement des bénévoles et ses collègues partout au pays en leur transmettant des commentaires et en partageant les pratiques exemplaires afin d'assurer l'élaboration du meilleur programme de bénévolat. Mener des sondages pour évaluer la réussite du programme de bénévolat de la région. Tenir à jour les dossiers des bénévoles dans Salesforce. Effectuer d'autres tâches connexes. VOTRE PROFIL Maîtrise de l'anglais et du français, requise. Diplôme d'études postsecondaires en gestion des bénévoles ou en ressources humaines ou une combinaison équivalente d'études, de formation et d'expérience. Certification Certified Volunteer Administration , un atout. Au moins trois ans d'expérience dans le secteur sans but lucratif, idéalement en gestion des bénévoles. Expérience avérée de l'utilisation de bases de données et de la capacité d'apprendre et de s'adapter aux nouvelles technologies. Expérience d'utilisation de Salesforce, un atout. Expérience de service à la clientèle avec une clientèle très diversifiée. Capacité démontrée à concilier des demandes multiples de divers groupes d'intervenant•e•s. Attitude positive : capacité d'assumer des responsabilités; capacité de faire face au changement en milieu de travail et d'innover; respect d'autrui. Très grande motivation et désir de travailler dans un environnement au rythme rapide sur diverses tâches simultanément. Expérience avérée dans la résolution de problèmes et bon jugement. Habileté démontrée de la gestion du temps et d'organisation. Capacité à faire preuve de souplesse en fonction de l'évolution des priorités et à rester concentré•e pour respecter les délais. Maîtrise de MS Office (Outlook/Word/Excel) et expérience de travail avec des bases de données et l'envoi groupé de courriels. Accès à un réseau de transport fiable à destination et en provenance du bureau, ainsi que des endroits où les rêves sont dévoilés et réalisés et où les événements communautaires sont tenus. Une vérification des antécédents criminels est requise. VOTRE ENVIRONNEMENT DE TRAVAIL Les principales responsabilités seront exercées en présentiel ( bureau, 2 jours semaines) et en virtuel (maison, 3 jours semaines) avec exigence de travailler en dehors des heures normales de bureau pour animer les séances d'information et participer aux événements, à l'occasion. Peut être amené•e à faire des voyages d'une journée ou plus. Effort physique et mental Travail sous pression pour respecter des délais serrés ainsi qu'une charge de travail élevée, des demandes multiples, et des priorités changeantes et qui se chevauchent. Peut être amené•e à lever des articles de moins de 25 livres lors d'événements (cadeaux promotionnels, boîtes à rêves, articles offerts dans le cadre d'un rêve, etc.) Peut être exposé•e à des situations délicates concernant les enfants et les familles de rêve. Notre engagement envers l'IDÉA Make-A-Wish | Rêves d'enfants Canada s'engage à favoriser l'inclusion, la diversité, l'équité et l'accès (IDÉA). Nous croyons que pour atteindre notre mission, nous devons nous doter d'une main-d'œuvre diversifiée, équilibrée et dynamique qui reflète la diversité des communautés que nous servons et que nous espérons servir. Des recherches ont révélé que les personnes issues de groupes sous-représentés s'abstiennent souvent de postuler, à moins de posséder absolument toutes les qualifications requises. C'est pourquoi nous vous invitons à postuler, même si vous n'avez pas l'impression de répondre à toutes les exigences indiquées dans la présente offre d'emploi. Comment postuler Si vous vous reconnaissez dans ce que vous avez lu jusqu'à maintenant, nous vous encourageons à postuler dès maintenant! La date limite pour soumettre votre candidature est le 2 avril 2024 à 23h59 l'heure de l'est. Pour poser votre candidature, rendez-vous à : https://can232.dayforcehcm.com/CandidatePortal/fr-CA/makeawishca/Posting/View/338 Make-A-Wish | Rêves d'enfants Canada offre des chances égales en matière d'emploi et invite toutes les personnes qualifiées à poser leur candidature. Nous pouvons, sur demande, prendre des mesures d'adaptation raisonnables en milieu de travail pour répondre aux besoins liés à une incapacité, et ce, à toutes les étapes du processus d'embauche. Processus de recrutement Notre processus de recrutement se déroule rapidement. Dès que nous recevons les candidatures, nous communiquons avec les personnes présélectionnées. Le processus habituel comprend une entrevue préalable par téléphone, une ou deux entrevues et une vérification des références, suivies par une vérification des antécédents criminels et une offre d'emploi pour la personne sélectionnée. Nous remercions l'ensemble des candidat•e•s pour leur intérêt à travailler avec nous! À PROPOS DE MAKE-A-WISH® | RÊVES D'ENFANTS MD CANADA Depuis 1983, Make-A-Wish | Rêves d'enfants Canada a réalisé plus de 38 500 rêves au pays, dont plus de 1000 l'année dernière seulement. En tant que filiale indépendante de Make-A-Wish International, Make-A-Wish | Rêves d'enfants Canada fait partie du réseau du plus important organisme exauçant des rêves au monde, œuvrant auprès d'enfants dans chaque collectivité au Canada et dans plus de 50 pays. JOIGNEZ-VOUS À NOTRE COMMUNAUTÉ EN LIGNE Pour savoir comment vous pouvez appuyer Make-A-Wish | Rêves d'enfants Canada ou comment vous impliquer, veuillez consulter notre site Web à revesdenfants.ca . ----------------------------------------------------------------------------------------------------- "The best prescription I've ever given is a wish." -Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada WHAT IS YOUR BIGGEST WISH? Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you! Make-A-Wish ® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. "It's been wonderful to have this wish to look forward to... It's wonderful to see (Rowan) with something that brings him pure joy after all he's been through and missed out on!" -Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym. MISSION, VISION AND VALUES Our mission is, together, we create life-changing wishes for children with critical illness. Supported by our vision to grant the wish of every eligible child. Our values are Child-Focused, Integrity, Impact, Innovation, and Community. WHAT'S IN IT FOR YOU? Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada A collaborative team environment where you feel valued and inspired An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation, RRSP, & Wish paid hours Annual vacation starting at three weeks & additional paid leaves Work/life balance and flexibility Hybrid working environment Employee Wellness Program Corporate discounts Continuous learning, development and internal training opportunities Fun employee activities, contests, and more! Make-A-Wish ® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day! WHERE YOU COME IN We are looking for a Volunteer Engagement Coordinator to join our team at Make-A-Wish Canada. Reporting to the Manager, Volunteer Engagement, they are responsible for coordinating the day-to-day operations of the volunteer program, including community outreach, training, and continuously engaging with our volunteers, focusing on building and maintaining positive and rewarding volunteer partnerships. This role is located in Montreal and is a full-time, permanent, hybrid position. WHAT YOU WILL DO Ensure wish reveals, wishes and fundraising events requiring volunteer assistance are properly staffed. Identify new and innovative ways to build relationships with community members and volunteer associations/centres and job fairs. Working closely with our Mission and Development teams, identify and fulfill volunteer needs. Ensure volunteers are aware of the logistics pertaining to their assignments and that they are fully trained in advance of wish reveals, wishes, or fundraising events. Attend community events and job fairs to keep the funnel of potential volunteers full, referring interested community members to our volunteer application process. Attend large regional events to help coordinate volunteers as needed. Coach volunteers and ensure their alignment with Make-A-Wish Canada's values. Create communication plans, in consultation with regional Communication Specialists, to ensure volunteers are continually engaged with Make-A-Wish Canada. Maximize the use of existing MAWC volunteer engagement tools and stewardship resources to ensure volunteers are being actively stewarded. Work with the Manager, Volunteer Engagement and colleagues across the country to provide feedback and best practices to ensure the development of a best-in-class volunteer program. Conduct surveys to measure the success of the regional volunteer program. Maintain up-to-date volunteer records in Salesforce. Other duties as assigned. WHAT YOU BRING Bilingualism (English and French) is required for this role. Post secondary education in the Volunteer Management or Human Resources fields, or an equivalent combination of education, training and experience. Certified Volunteer Administration designation is considered an asset. 3+ years of work experience within the non-profit sector, volunteer management focused preferred. Demonstrated experience in using databases; and the ability to learn and adapt to new technology. Salesforce experience an asset. Experience providing customer service to highly diverse client base. Demonstrated ability to balance multiple demands from various stakeholder groups. Positive attitude: ability to take responsibility and be accountable; ability to deal with change in the workplace and be innovative; respect for others. Must be highly motivated and enjoy working in a fast-paced environment on various tasks simultaneously. Demonstrated experience in problem solving and good judgement. Demonstrated time-management and organizational skills. Flexibility with changing priorities and ability to remain focused to meet targeted timelines. Proficient in MS Office (Outlook/Word/Excel) and experience working with databases and mass e-mail. Access to reliable transportation to and from work, as well as for wish reveals, wishes, and occasional events within the community. A clear Criminal Background Check is required. YOUR WORK ENVIRONMENT Hybrid work environment: 2 days per week in-office, 3 days remote, with occasional requirements to work outside of regular office hours to facilitate orientations and events, on occasion. Some travel day/overnight may be required. Physical/Mental Effort Works under pressure to meet tight deadlines with a high-volume workload, multiple demands, and changing/overlapping priorities. May be required to lift items May be subjective to sensitive situations regarding wish children and families. Our Commitment to IDEA Make-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply. How to apply If everything you've read so far sounds like you, we encourage you to apply now! The deadline to apply is April 2nd, 2024 at 11:59pm ET. To apply, please navigate to: https://can232.dayforcehcm.com/CandidatePortal/en-CA/makeawishca/Posting/View/338 Make-A-Wish Canada provides equal opportunity in employment and encourages applications from all qualified candidates. Reasonable accommodations due to disability are available on request at any stage of the hiring process. Recruitment process Our recruitment process is swift in pace. Once applications are reviewed, we will contact our shortlisted candidates. Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate. We would like to thank all applicants for their interest in working with us! ABOUT MAKE-A-WISH® CANADA Since 1983, Make-A-Wish Canada has granted over 38,500 wishes across the country, over 1000 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world's leading children's wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide. JOIN OUR ONLINE COMMUNITY For more information on how you can support Make-A-Wish ® Canada or get involved please visit our website at makeawish.ca .

This is a full-time temporary position until February 28th, 2025 or return of incumbent.Payroll Compliance Professional certification required.The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q̓ ícə̓ y̓ - Katzie, the qʼwa:n̓ƛʼən̓ - Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of this land since time immemorial.Surrey Schools values an inclusive school district where equity is deeply embedded, and diversity welcomed.  We acknowledge the profound responsibility we all have in ensuring that our schools and district sites foster an atmosphere where everyone feels secure, respected, and valued.  Our commitment to providing a quality education extends beyond academic excellence; we are committed to creating and cultivating diverse, inclusive, and barrier-free environments for all applicants, employees, students, and their families.  Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and tolerance and recognizes the importance of diversity of identity and thought.  We are an equal opportunity employer and welcome applicants from all backgrounds.Surrey Schools, recipient of the BC Top Employers and Canada's Greenest Employer awards, is the largest school district in BC and the second largest employer in Surrey.  Spread across one of the fastest-growing cities in British Columbia, Surrey Schools provides quality education to over 82,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students.  The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow. Payroll & Benefits Specialists performs a variety of complex tasks to ensure that employee pay, and benefits are processed accurately and on time. The work is complex and mission critical, and requires strong judgement, problem solving skills, and attention to detail.Payroll & Benefits Specialists have the primary responsibility to account for extremely large expenditures of wages and benefits. The work requires continual concentration in analyzing and processing large volumes of data from a variety of data sources to meet inflexible deadlines; troubleshooting and resolving discrepancies; explaining pay, benefits, deductions, and entitlements to employees; and responding to inquiries from internal and external stakeholders.Tasks include calculating pay, benefits, and applicable adjustments; providing guidance and support to employees in their use of online payroll applications; and ensuring compliance with legal and regulatory requirements. Problem solving involves analyzing situations, determining an appropriate course of action, and communicating effective solutions to various stakeholders involved. Payroll & Benefits Specialists apply collective agreements and employment terms and conditions for multiple employee groups and must maintaining confidentiality of sensitive information.A Payroll & Benefits Specialist reports to a Payroll & Benefits Team Leader and Management.TYPICAL RESPONSIBILITIES: Contributes to departmental development through participation in reviews of operations, developments of goals and objectives and implementation of operating initiatives. Recommends changes to improve quality, efficiency, service satisfaction and cycle time. Establishes methodologies for consistent work within the work unit and maintains required procedures manual. Monitors operations to ensure adherence to internal controls and achievement of quality, service standards and deadlines, and acts to correct concerns. Communicates with other units, staff, users and external parties to resolve complex and unusual issues. Analyses complex and sensitive accounts to determine adjustments and actions. Assists management to address major accounting, financial reporting and taxation issues. Tests Payroll software (ERP system) and troubleshoots routine system problems on as needed basis. Designs and utilizes complex spreadsheets. Produces complex reports from databases using specialized software. Scheduling, organizing and conducting training classes. Provides customer service support and assistance by explaining and demonstrating Payroll processes and application software. Communicates with employees, school secretaries, principals, and managers to obtain and clarify information on as needed basis. Establishes methodologies for consistent work within the work unit and maintains required procedures manuals and documents. Makes recommended changes to established policies.PAYROLL RESPONSIBILITIES: Runs interfaces, conduct audit trails and uploads information into the payroll system to process payroll. Analyzes and processes employee staffing notifications (e.g. new hires, terminations, position changes, leaves of absence, transfers) to ensure accuracy of information in the payroll system. Calculates payroll adjustments such as special and top-up payments, shift premiums, vacation pay, retroactive pay, benefit premium deduction adjustments, paid leave entitlements, and final payments; all in accordance with internal requirements such as collective agreements and employment contracts, and external regulations and requirements set by government agencies such as the Canada Revenue Agency (CRA), Service Canada, Worker’s Compensation Board, BC Pension Corporation, etc. Analyzes, processes, and maintains sick leave entitlement banks, vacation entitlement banks, banked overtime, seniority dates, probation periods, and pay scale increment experience banks. Runs pay processing, reviews payroll register and deduction arrears register, runs audits and checks for accuracy. Ensures payroll and benefits documents are stored and secured in accordance with record retention requirements including, but not limited to, the Freedom of Information and Protection of Privacy Act, the Employment Standards Act, the Canada Revenue Agency (CRA), and school district record retention policies. Determines and applies taxable benefits to ensure that T4s are accurately reported in compliance with Canada Revenue Agency requirements. Calculates and processes wage garnishments accurately in compliance with legislative requirements. Recommends changes to improve quality, efficiency, service satisfaction and cycle time. Documents Standard Operating Procedures (SOPs) and updates work processes in correlation with the Payroll Team Leader. Issues Records of Employment in accordance with complex Service Canada requirements whenever applicable. Responds to a high volume of employee inquiries in relation to pay, entitlements (e.g. vacation, sick leave, and experience banks), and benefits (e.g. premium deductions, coverage and eligibility), and presents complex data in an understandable way to employees. Identifies and calculates overpayments, including applicable adjustments to statutory and other deductions. Liaises with employee and the Payroll Team Leader regarding all overpayment issues and arranges a repayment plan. Performs other Payroll related duties, as required.BENEFITS RESPONSIBILITIES: Reviews, determines and administers benefit plan enrolments, changes, and terminations and sets up group benefit deductions in the payroll system in compliance with contractual obligations and benefit plan provisions. Audits group benefit premiums monthly and resolves discrepancies between deductions and billings to ensure that costs are correctly recorded. Prepares remittances, amended T4 adjustments as needed. Coordinates Workers' Compensation recoveries with WorkSafe BC and applies required adjustments to pay, sick leave credits, tax deductions and T4 reporting. Processes pension enrolments, terminations, retirements, and purchases of service; validates pension service records; and responds to inquiries from Pension Corporation. Performs other benefits related duties, as required.JOB REQUIREMENTSKNOWLEDGE, SKILLS AND ABILITIESKnowledge The methods, practices, principles, procedures, and controls involved in the production of payrolls and the enrollment, maintenance, and discontinuance of benefit coverage. Legislative, contractual, and administrative requirements of payroll payments, deductions, and reporting. Advanced level knowledge of the Microsoft Office Suite of products relevant to the work, including Word, Excel and Powerpoint.Skills and Abilities Ability to utilize, at advanced level, networked personal computers and applications software for operating systems, word processing, database and spreadsheets and mainframe multi-user computer applications related to the work and to trouble-shoot routine problems. Ability to organize, prioritize and schedule diverse tasks to ensure the orderly, accurate completion of work in accordance with competing deadlines and requirements. Ability to multi-task and process high volumes of information accurately within strict, inflexible time limitations, while maintaining comprehensive standards. Ability to correctly interpret and apply the pay related provisions of legislation, collective agreements, benefit contracts, pension plans, policies, regulations, and administrative practices. Strong analytical and problem-solving skills in analyzing pay-related transactions and exception reports and ability to quickly recognize and efficiently resolve discrepancies. Ability to maintain concentration on complex tasks despite frequent interruptions. Skill in organizing and prioritizing work effectively to meet deadlines and achieve service standards. Superior accuracy, attention to detail, and mathematical abilities. Ability to communicate proficiently in oral and written English utilizing the terminology of business, payroll, and benefits. Skill in tactfully and courteously answering questions with clarity and discretion. Tact, discretion and ability to exercise professional judgment in confidential environment. Excellent interpersonal, communication, customer service and teamwork skills when dealing with internal and external stakeholders. Calm composure while under continuous pressure and while dealing with frustrated and sometimes rude employees. Demonstrated experience and proficiency in the advanced use of MS Office Suite (PowerPoint, Excel, Word) and experience working with large computerized systems.TRAINING AND EXPERIENCE Diploma from a recognized post-secondary institution, in payroll, accounting, or business administration, plus training and experience with complex computerized payroll systems, word processing and spreadsheet software at an advanced level. Minimum of four years’ progressive, extensive experience directly related to the job requirements and responsibilities (preferably in the public sector) and in a similar computerized financial services environment in a large organization with collective agreements and multiple employee benefit plans, or an equivalent combination of training and experience.LICENCES, CERTIFICATES AND REGISTRATIONS Payroll Compliance Practitioner (PCP) certification from the National Payroll Institute, required.  Without this certification, your application cannot be considered.All successful applicants are required to join the union, CUPE Local 728 upon hire. As per the CUPE collective agreement, the starting wage for this position is $31.96* per hour with an attractive benefit package which includes: Municipal Pension, health, vacation & sick benefits which are effective after minimum 6 months based on hours.*This position is recently reclassified, and new hourly rate is yet to be determined and will be retroactively paid.Qualified applicants can apply on Make a Future.  The closing date for this position is Thursday May 9, 2024 at 4:00pm.Note:   Successful applicants will be required to consent to a Criminal Records Search prior to employment.  Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.