Overview of salaries statistics of the profession "IT Support Desk Team Leader in Canada"

MTLS Aerostructure is an innovative company offering engineering services, from pre-manufacturing design to manufacturing through certification. Based in Montreal, our market is global, with a high concentration in aerospace.We put our skills to work for industry and help bring new technologies to future programs. We are leaders in the electrification and industrialization of the transport of the future, and carry out design and R&D projects, both in-house, in collaboration and for customers.Do you want to make a difference and have an impact in a human-sized structure?Are you interested in participating in multiple projects, each with unique challenges?Are you resourceful, independent and proactive?Are you known for your ability to organize your work and your efficiency?We offer you the opportunity to join our team, within a dynamic, growing SME, facing new challenges every day.Primary role and tasksIn your role, you would:Ensure Landing Gear compliance to requirements and functional integrity (Performance, Hardware, Software and interfaces).Manage Technical aspects of design changes, as part of the Integrated Team, including: development, validation, verification and definition of design change solution support definition and execution of testing program design change qualification, integration and certification implementation of changes, in production and in-service review, creation and approval of engineering documentationLiaise with system suppliers regarding technical subjects under your responsibility, review supplier's engineering deliverables and qualification documentationLead technical aspects of the Continuing Airworthiness emerging issues related to Landing Gear, under your responsibility Support investigation projects to ensure robust Root Cause Investigation and Corrective Action; findings from review of design, inspection or testing in-service events production snags Support Final Assembly line (FAL): supporting troubleshooting activities maintaining clear engineering documentation participation in duty roster, per assigned scheduleSupport other departments including other engineering functions, In-Service, Maintenance, Program Office, Procurement, Marketing; Methods; Logistics, Quality. Skills As our ideal candidate,You have a University degree in Engineering (or equivalent) with 10 years of experience in the aerospace industry, with exposure to variety of Landing Systems architectures and designsYou have an extensive knowledge of Landing Gear design features Shock Strut performance Retraction/Extension and Steering Systems and componentsYou have strong understanding of Landing Gear Aircraft controllers and aircraft interfacing systems and communicationsYou are familiar with Aircraft Certification processes and regulations (CAR525/FAR 25)You display strong interpersonal competency and professional ethicYou are able to work with minimum supervision, in team environment You are able to work in a dynamic environment with multiple prioritiesYou have a good knowledge of CATIA V5/ENOVIAPlease submit your application with the reference number AFF001

Position Summary ** Financial Support for Moving Expenses is available for this position ** Do you have a passion for nursing? We have the position for you! We are seeking a motivated Registered Nurse with a dedication for delivering compassionate patient care to join our team in Primary Care.In accordance with Northern Health's vision of an idealized system of services where people and their families receive primary care services in Primary Care Homes supported by interprofessional teams, the Primary Care Nurse Team Leader practices in accordance with the standards of professional practice and code of ethics as outlined by the BC College of Nurses and Midwives (BCCNM).The Primary Care Nurse Team Leader functions as a member of the interprofessional team and applies best practices to provide competent, safe and ethical care for people and their families in settings such as physician practices, homes, schools and communities. Under the direction of the Community Services Manager and in collaboration with Physicians and/or Nurse Practitioners, the Primary Care Nurse Team Leader provides guidance and supervision to the assigned interprofessional teams to provide care according to the person's Care Plan and the person's personal goals developed collaboratively with the interprofessional team. Under the direction of the Community Services Manager and in collaboration with Physicians and/or Nurse Practitioners, the Interprofessional Team Nurse Team Leader provides guidance and supervision to the assigned interprofessional teams. The Nurse Team Leader takes a collaborative and team-based approach in program delivery and problem solving to achieve healthcare excellence. Such an approach involves nurturing a team environment of continuous learning, effective communication and ensuring fulfillment of service standards in assigned interprofessional team(s) and for effective administration of operating budget(s) for assigned services(s) and provides input to operating and capital budget planning. The Primary Care Nurse Team Leader will support people and their families to achieve and maintain optimal health by performing the duties and responsibilities outlined.Primary Care Networks are partnerships between the Divisions of Family Practice representing BC's family physicians, the regional health authorities, the First Nations Health Authority (FNHA) and local community partners, along with other community providers such as nurse practitioners. All partners are working together in their local communities and collectively to redesign B.C.'s primary and community care system so that it works better for patients and health-care providers.Shift Rotation/Hours of work: Monday to Friday, Days, 08:00 to 16:00New Wage: As of April 1, 2024 the new wage is: $52.39 - $70.26/hour Primary and Community Care Northern Health's approach to person and family-centered care involves creating health care teams, which include your doctor or nurse practitioner and other health care professionals, to provide a range of health care services. The quality of care increases by providing continuity of care over time and across settings, and will result in better long-term health outcomes. Fort Nelson is located in the northernmost region of the Rocky Mountains and has a family and recreation-oriented community of 3,366 (2021) people. The country around Fort Nelson is vast and has an abundance of rivers, mountains, hot springs and wildlife viewing for the adventure seeker. Check out Fort Nelson for more information for those who want a slower pace lifestyle.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Baccalaureate degree in nursing, including community health content, from a recognized University plus three (3) years recent related experience in nursing including teaching, supervisory or program coordination experience; or an equivalent combination of education, training and experience• Registration with BC College of Nursing Professionals as a practicing RN or RPN registrant (BCCNP).• Current valid B.C. Driver's LicenseSkills and Abilities:• Leadership - Promotes staff morale, cooperation, assertiveness and risk-taking, creative planning for change and innovations, implementation of NH policies or other protocols, and ongoing professional development of self and others.• Management - Demonstrated ability to organize work, set objectives and establish priorities. Manages time and resources, implements activities to promote cooperation among the interprofessional team, supervises responsibilities of others, and collaborates across disciplines.• Knowledge Integration - Using factual information, prior learning and basic principles and procedures to support decisions and actions with relevant research-based evidence. Integrates best practice from nursing and health-related disciplines and the humanities, arts and sciences disciplines into professional practice.• Person Centered Care - Ability to promote person centered care that demonstrates care for people, their families and their significant others. Provides care according to the five principles of cultural safety and also demonstrates sensitivity and respect for diverse cultures and preferences.• Communication - Demonstrated ability to communicate effectively with the clients, families, the public, medical staff and the members of the interdisciplinary team using verbal, written and computer communication means. Demonstrated ability to effectively resolve conflict.• Critical Thinking - Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve effectively. Applies the problem solving process demonstrating critical thinking and decision making skills using a systems approach.• Teaching - Ability to transmit information intended to instruct clients and others about topics essential to health care and well-being.• Innovation: Demonstrated ability to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; and evaluate new technology as potential solutions to existing problems. • Tolerance of Ambiguity - Able to deal with unresolved situations, frequent change, delays or unexpected events. • Assessment and Intervention - Demonstrated ability to complete initial and ongoing client assessments (clinical and diagnostic reasoning) and provide nursing care through appropriate/ prescribed technical, therapeutic, safety type interventions.• Ability - Ability to operate related equipment including proven ability to utilize computer technology.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryAre you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you.In accordance with Northern Health's vision of an idealized system of services where people and their families receive primary care services in Primary Care Homes supported by interprofessional teams, the Primary Care Nurse Team Leader practices in accordance with the standards of professional practice and code of ethics as outlined by the BC College of Nurses and Midwives (BCCNM). The Primary Care Nurse Team Leader functions as a member of the interprofessional team and applies best practices to provide competent, safe and ethical care for people and their families in settings such as physician practices, homes, schools and communities. Under the direction of the Community Services Manager and in collaboration with Physicians and/or Nurse Practitioners, the Primary Care Nurse Team Leader provides guidance and supervision to the assigned interprofessional teams to provide care according to the person's Care Plan and the person's personal goals developed collaboratively with the interprofessional team. Under the direction of the Community Services Manager and in collaboration with Physicians and/or Nurse Practitioners, the Interprofessional Team Nurse Team Leader provides guidance and supervision to the assigned interprofessional teams. The Nurse Team Leader takes a collaborative and team-based approach in program delivery and problem solving to achieve healthcare excellence. Such an approach involves nurturing a team environment of continuous learning, effective communication and ensuring fulfillment of service standards in assigned interprofessional team(s) and for effective administration of operating budget(s) for assigned services(s) and provides input to operating and capital budget planning. Primary Care Networks are partnerships between the Divisions of Family Practice representing BC's family physicians, the regional health authorities, the First Nations Health Authority (FNHA) and local community partners, along with other community providers such as nurse practitioners. All partners are working together in their local communities and collectively to redesign B.C.'s primary and community care system so that it works better for patients and health-care providers.Shift Rotation/Hours of work: Monday to Friday, Days - 08:00 to 16:30. May be required to share on-call with 3 of the other local leads. Primary and Community Care Northern Health's approach to person and family-centered care involves creating health care teams, which include your doctor or nurse practitioner and other health care professionals, to provide a range of health care services. The quality of care increases by providing continuity of care over time and across settings and will result in better long-term health outcomes. Dawson Creek Wide blue skies and the rolling foothills of the Northern Rockies surround Dawson Creek. The city is also known as the Mile Zero City, as it marks the start of the Alaska Highway, a 2,400 km long highway connecting Alaska and the Yukon to Western Canada and the United States. Dawson Creek has a population of approximately 12,500. It provides primary service to a population of approximately 20,000 and helps serve the larger population of the Peace River Region of 60,000. There are eleven elementary schools, one middle school and one secondary school. The Northern Lights College provides adult education. Check out Dawson Creek for more information about this community where the northern lights shine. What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Baccalaureate degree in nursing, including community health content, from a recognized University plus three (3) years recent related experience in nursing including teaching, supervisory or program coordination experience; or an equivalent combination of education, training and experience• Registration with BC College of Nursing Professionals as a practicing RN or RPN registrant (BCCNP).• Current valid B.C. Driver's LicenseSkills and Abilities:• Leadership - Promotes staff morale, cooperation, assertiveness and risk-taking, creative planning for change and innovations, implementation of NH policies or other protocols, and ongoing professional development of self and others.• Management - Demonstrated ability to organize work, set objectives and establish priorities. Manages time and resources, implements activities to promote cooperation among the interprofessional team, supervises responsibilities of others, and collaborates across disciplines.• Knowledge Integration - Using factual information, prior learning and basic principles and procedures to support decisions and actions with relevant research-based evidence. Integrates best practice from nursing and health-related disciplines and the humanities, arts and sciences disciplines into professional practice.• Person Centered Care - Ability to promote person centered care that demonstrates care for people, their families and their significant others. Provides care according to the five principles of cultural safety and also demonstrates sensitivity and respect for diverse cultures and preferences.• Communication - Demonstrated ability to communicate effectively with the clients, families, the public, medical staff and the members of the interdisciplinary team using verbal, written and computer communication means. Demonstrated ability to effectively resolve conflict.• Critical Thinking - Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve effectively. Applies the problem solving process demonstrating critical thinking and decision making skills using a systems approach.• Teaching - Ability to transmit information intended to instruct clients and others about topics essential to health care and well-being.• Innovation: Demonstrated ability to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; and evaluate new technology as potential solutions to existing problems. • Tolerance of Ambiguity - Able to deal with unresolved situations, frequent change, delays or unexpected events. • Assessment and Intervention - Demonstrated ability to complete initial and ongoing client assessments (clinical and diagnostic reasoning) and provide nursing care through appropriate/ prescribed technical, therapeutic, safety type interventions.• Ability - Ability to operate related equipment including provenWho we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Requisition ID: 355494 Position Number: 20090225 Posting End Date: Open Until Filled City: Winnipeg Employer: Shared Health Site: Shared Health - Winnipeg Shared Health Department / Unit: Mental Health Mobile Crisis Services Job Stream: Clinical Union: MAHCP Anticipated Start Date: ASAP FTE: 0.70 Anticipated Shift: Days;Evenings;Weekends;On Call Work Arrangement: In Person Daily Hours Worked: 8.00;10.00 Annual Base Hours: 2080 Salary: $39.371, $40.789, $42.514, $44.050, $45.789, $47.540, $49.459, $51.376, $53.435 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview The Shared Health Mental Health and Addictions program provides a range of mental health and addiction services across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health and addiction problems and to work towards sustainability of mentally healthy individuals and communities. The Crisis Response Centre is a ground-breaking development in the delivery of crisis services within Winnipeg, and upon completion, will be the first of its kind in Canada to offer a constellation of walk-in, mobile and scheduled crisis response services. Once complete, this new service will offer mental health crisis services seven days a week, 24 hours a day. The Centre will include a multi-disciplinary team of psychiatrists, nurses, social workers along with other clinicians and support workers with expertise in mental health as well as an understanding of the service needs of persons with an accompanying substance use disorder. The Crisis Stabilization is a separate but linked service that will remain at a separate location. Up to 20,000 people are anticipated to access the Crisis Response Services each year. Under the general supervision of the Manager, Crisis Response Services, Adult Mental Health, the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis Service, Walk-In Crisis Services and Crisis Stabilization Unit including: Clinical Leadership and Coordination Clinical Therapeutic Interventions Clinical Supervision and Collaboration Clinical On-Call Information Management/Research Program Development and Practice Standards Education and Training Experience Minimum of four years’ related clinical experience in mental health, with experience in the provision of crisis response services required. Experience in acute care mental health considered an asset. 3 years’ experience in supervisory and managing in a unionized and interdisciplinary team environment. Experience developing and delivering education and training sessions. Demonstrated experience in working with multi-sectoral partnerships: in developing and maintain excellent working relationships with a broad range of individuals and organizations, including the ability to facilitate, collaborate and resolve conflict. The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates. Education (Degree/Diploma/Certificate) BSW, BSc.PN, BN, OT, RPN, RN, or related health/human services degree required. Certification/Licensure/Registration Eligibility for registration in area of professional practice required. Must be able to physically access and work in a variety of community environments. Valid driver’s license and access to a vehicle. Qualifications and Skills Comprehensive knowledge of the Mental Health Crisis Response System in the Winnipeg Health Region/Shared Health and advanced expertise in Crisis Intervention, Suicide Intervention, and mental health assessment processes specific crisis response services. Sound knowledge and understanding of Evidence-Based Practice, including current knowledge of best practices in the area of mental health crisis response systems and service provision. Clinical knowledge and experience in the area of Co-Occurring Mental Health and Substance Use Disorders and the related implications for clinical practice with clients with this diagnosis. Ability to work independently with an interdisciplinary, intersectoral and intrasectoral context. Ability to handle sensitive system level issues in a multi-level service system with professionalism. Working knowledge of legislative acts governing healthcare, and specific knowledge of the Manitoba Mental Health Act, as it relates to service provision to clients in mental health crisis. Physical Requirements Not Applicable We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Requisition ID: 355633 Position Number: Posting End Date: Open until filled City: Winnipeg Employer: Shared Health Site: Shared Health - Manitoba Department / Unit: Business Services (Service Desk) Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 04/26/2024 FTE: 1.0 Anticipated Shift: Days, Evenings, Nights, Weekends, Standby coverage as required Work Arrangement: Hybrid Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services. We have an opportunity for a service desk agent. Reporting to a supervisor, the service desk agent will: Provide high-quality customer service delivering ‘first line’ technical support to end-users focusing on rapid service restoration and client satisfaction. Perform initial ‘tier 1’assessments and resolve, or assign incidents/service requests to the appropriate support group invoking escalation procedures according to applicable service level agreements. Coordinate service restoration and customer service requests, inform clients on the status and progress, and close incidents after validating resolution with the client. Record and track all incidents, and ensure all asset and configuration management databases are updated with current data. Apply quality incident tracking procedures to highlight client training needs. Experience 2 years of experience providing telephone customer service using formalized call tracking/work order management software tools (such as Remedy) and ‘first line’ technical support of computer hardware systems, and Microsoft productivity tools (such as Microsoft Office and Active Directory). 1 year of experience working with active directory user and security groups. Working knowledge of and practical experience applying Manitoba’s Personal Health Information Act (PHIA) is preferred. Education (Degree/Diploma/Certificate) Post-secondary diploma in in an information technology related program from an accredited educational institution; an equivalent combination of relevant education and experience may be considered. Successful completion of a recognized customer service training course is preferred. Certification/Licensure/Registration ITIL V3 Foundations certification is preferred. Additional vendor and industry certifications in specific technologies are assets. Qualifications and Skills Demonstrated shared leadership capabilities appropriate to front-line influence on people to work together to achieve a common constructive purpose. Shared Health has adopted the LEADS in a Caring Environment framework. Physical Requirements Must be available to work flexible hours to accommodate service requirements and support our 24/7/365 client needs across the province across a variety of shifts, able to work safely in a typical computerized office environment, work in a typical open-office environment, and able lift and move items of up to approximately 25 pounds. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Posting Title ISL 21R - Senior Service Desk Team Lead Position Classification Information Systems R21 Union GEU Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range As of April 7, 2024, $69,760.70 - $79,322.69 annually Close Date 4/19/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Education and Child Care Ministry Branch / Division Digital Strategies Branch/ Services and Technology Division Job Summary Great opportunity for the next step in your IT careerThe Senior Service Desk Team Lead supervises the Ministry's HelpDesk (Service Desk) team (Tier 1 and Tier 2 staff), provide Tier 2 technical support by receiving, diagnosing, and/or escalating service requests to resolve complex data and application problem; and to ensure the overall efficient administration of the HelpDesk by providing Ministry staff with a high level of professional customer service related to their Information Technology (I/T) needs.Job Requirements: Diploma in the computer science field and 2 years related experience; OR Certificate or coursework in the computer science field and 3 years related experience; OR An equivalent combination of education and experience may be considered. Related Experience Experience providing customer support services in an information technology environment or helping end users to use and understand computer hardware and software. Experience supervising staff in an information technology environment Experience with and knowledge of computer system operation environments, applications, and programming language. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 2days at home per week subject to an approved telework agreement. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Information Management/Information Technology

Closing Date: April 26, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing innovative technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the Senior Vice President and General Counsel, the Executive Assistant is responsible for providing administrative support to the Senior Vice President and General Counsel and various administrative tasks within the Legal department. Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Prepares presentations, reports (Quarterly Board/Audit Committee Reports), projects and other compositions Handles assignments involving highly confidential matters with utmost care and attention Processes and codes expense reports and external invoices Executive calendar management Coordinate travel arrangements Screens and handles all incoming inquiries, act as a point of contact for legal team, assist with various internal inquiries Assist with onboarding/offboarding, internal department changes/desk assignments, card access, IT troubleshooting Opens and closes files and maintains filing system Ethics hotline administrator - collaborate with users, ongoing troubleshooting Enters cases into system and follows up with Investigators on case status Provides ethics hotline data for various reports, including Board Reports and Sustainability Report Anti-corruption training administrator Manage professional memberships Organize annual legal retreat and department gatherings Manage flow of information, approvals and various requests on SVP's behalf Reviews and coordinates time and attendance reporting/approvals for SVP and direct reports Leadership Competencies Personal Leadership Leads by example, is "hands on" and involved in a positive and open manner Seeks, listens to, and accepts feedback from others to increase awareness of personal strengths and weaknesses. Regularly focuses on identifying opportunities to further own development Relationship Focus Treats others with respect and maintains professional working relationships across the team, department, and organization. Is able to work collaboratively with others to achieve objectives Uses a variety of communication tools and skills to share and gather information, is courageous in communicating and supports a culture of open communication. Takes time to listen to others Strategic Integration Uses logic and methods to solve difficult problems with effective solutions in pursuit of excellence. Is able to look beyond the obvious and does not stop at the first solution Mobilize Organizational Results Seeks to set and exceed objectives successfully and pushes self and others for results Focuses efforts on attaining clear, concrete, timely, measurable outcomes and monitors progress against objectives Qualifications 3 to 5 years of experience in administrative roles; experience in a legal environment is considered an asset Legal Administrative Assistant Certificate is considered an asset Sophisticated proficiency using current Microsoft Office 365 (PowerPoint, Excel, Word and Outlook) Highly proactive in handling key accountabilities, i.e. anticipates and resolves potential calendar conflicts Detail oriented, highly organized, and motivated with confirmed ability to multitask under minimal direction Strong interpersonal, verbal, and written communication skills Ability to exercise tact and discretion and works well under pressure Excellent command of the English language is critical Ability to communicate with staff at a variety of levels of responsibility, as well as various outside parties, while maintaining consistency, professionalism, and diplomacy Experience with deadline-oriented assignments Team oriented and ability to support multiple senior leaders with comprehensive travel, meetings, and other support requirements Ability to adapt responsibilities based on changing environments and requirements (i.e. sudden meeting changes or travel requirements) Experience with a document management program such as Worldox is an asset Maintains confidentiality Demonstrated dedication to health, safety and sustainability Sense of humour Why Join Teck? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: $65,500 - $90,500 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for seven consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Coal Mining, Administrative Assistant, Secretary, Executive Assistant, Mining, Administrative Apply now »

Application Deadline: 05/02/2024Address:100 King Street WestMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Provides strategic input into business decisions as a trusted advisor.Manages complexity across business value, technology and interaction models.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Helps determine business priorities and best sequence for execution of business/group strategy.Acts as the prime subject matter expert for internal/external stakeholders.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.Supports deployment activities, managing implementation issues to resolution.Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.Collaborates and engages with the appropriate areas across the bank.Develops or helps to develop the knowledge assets required for the operation.Promotes adherence to standards and industry best practices.Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Experience with End User Computing technologies (Windows, SCCM, VDI, etc.)Troubleshooting across technologies (desktop, network, servers) and familiarity with Troubleshooting tools (Systrack, wireshark, etc. )Experience with Mobility management and deployment tools (InTune, AirWatch, MDM)Typically 7-10 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Seasoned professional with a combination of education, experience and industry knowledge.Prefer 7-10 years of Capital Markets experienceGrade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/23/2024 Address: 100 King Street West Job Family Group: Technology Ensures the seamless and continuous delivery of end user computing services to trade floor employees through a combination of proactive strategic planning and reactive tactical measures, as appropriate. Deftly builds and manages relationships with staff of various seniorities including executives. Operates in a highly time sensitive, high urgency environment. Through a combination of oversight and hands on activities, monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Provides strategic input into business decisions as a trusted advisor through Identification of emerging issues and trends to make informed decisions. Recommends and implements solutions based on analysis of issues and implications for the business. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Monitors and tracks operation and team performance, and addresses any issues. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution. Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas. Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Qualifications: Experience with End User Computing technologies (Windows, SCCM, VDI, etc.) Strong leadership capabilities coupled with professional acumen and the ability to negotiate positive outcomes in difficult situations Ability to operate professionally in a demanding and stressful environment Troubleshooting across technologies (desktop, network, servers) and familiarity with Troubleshooting tools (Systrack, wireshark, etc. ) Experience with Mobility management and deployment tools (InTune, AirWatch, MDM) Typically 7-10 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business. Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting. Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience. Technical and/or business functional knowledge of systems, tools, timing, and dependencies. Seasoned professional with a combination of education, experience and industry knowledge. Prefer 7-10 years of Capital Markets experience Compensation and Benefits: $92,400.00 - $171,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This position is made for those who like to be on the field and constantly in the heat of the action! Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here: Respond to IT incidents and requests at your main office and during visits to offices in the region where you are located. If necessary, transfer requests and incidents to a more specialized level of support. Identify and document recurring problems and make recommendations for corrective measures, as well as participate in their implementation when possible. Collaborate with the various administrators and analysts (server, network, security, etc.) to ensure the resolution of complex incidents and the maintenance of infrastructure equipment. Develop collaborative relationships with office managers to better understand their IT challenges and work with your IT leader to address these needs as effectively as possible. Participate in office deployment, relocation and renovation projects. Monitor, report and contribute to the resolution of problems related to shared IT services (audio/video, printers, Wifi, cabling, networking, etc.). Occasional preparation and replacement of computer workstations when the local group responsible for the preparation of this equipment cannot respond within the required time. Maintain the inventory of IT assets in the CMDB rigorously. If necessary, help resolve IT incidents remotely. Participate in computer performance testing, report and documentation. Guide and train the users on best practices whenever possible and needed. Develop collaborative relationships with end users to personalize and improve the service. Lead IT induction sessions with a group of new employees to explain where they can find support resources and how to use our systems. Maintain and improve the IT work desk, stockroom, etc. Contribute to the documentation of IT incident resolution processes. Participate in the development of long-term strategies and planning for the future needs of IT services. Other assigned tasks. What you'll bring to WSP: A very strong desire to serve and help users. A marked interest and a great curiosity towards information technologies. Able to communicate clearly orally and in writing. Know how to manage priorities and customer expectations. 2 to 5 years of experience as a level 2 support technician. Assets: Degree or certificate in computer science or other computer-related discipline. A+, Network Plus or Help Desk Institute certification. Proficiency in Microsoft Office 365 and common office tools/software. Knowledge of ServiceNow. Knowledge of ITIL processes. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This position is made for those who like to be on the field and constantly in the heat of the action! Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here: Respond to IT incidents and requests at your main office and during visits to offices in the region where you are located. If necessary, transfer requests and incidents to a more specialized level of support. Identify and document recurring problems and make recommendations for corrective measures, as well as participate in their implementation when possible. Collaborate with the various administrators and analysts (server, network, security, etc.) to ensure the resolution of complex incidents and the maintenance of infrastructure equipment. Develop collaborative relationships with office managers to better understand their IT challenges and work with your IT leader to address these needs as effectively as possible. Participate in office deployment, relocation and renovation projects. Monitor, report and contribute to the resolution of problems related to shared IT services (audio/video, printers, Wifi, cabling, networking, etc.). Occasional preparation and replacement of computer workstations when the local group responsible for the preparation of this equipment cannot respond within the required time. Maintain the inventory of IT assets in the CMDB rigorously. If necessary, help resolve IT incidents remotely. Participate in computer performance testing, report and documentation. Guide and train the users on best practices whenever possible and needed. Develop collaborative relationships with end users to personalize and improve the service. Lead IT induction sessions with a group of new employees to explain where they can find support resources and how to use our systems. Maintain and improve the IT work desk, stockroom, etc. Contribute to the documentation of IT incident resolution processes. Participate in the development of long-term strategies and planning for the future needs of IT services. Other assigned tasks. Information Security Technician Requirements and Responsibilities: Maintain network security by regularly monitoring all access points and providing vulnerability reports to management. Issue IDs and monitor access; assist clients with password creation and usage. Assist in auditing access throughout systems/applications and ensure access is at appropriate levels. Analyze systems, security controls, and event logs to detect nefarious activity. Assist in building documentation of existing processes and exceptions based on audit findings. Collaborate with Corporate Security personnel to ensure security of new projects. Audit the company's security controls to ensure they are working correctly. Take advantage of educational opportunities to keep job knowledge updated. Work with multiple stakeholders (internal and external) to assess and identify security compliance gaps and propose technical and operational remediation solutions. Help with testing of installed equipment and provide basic programming etc. Assist in performing preventive maintenance and repair. What you'll bring to WSP: A very strong desire to serve and help users. A marked interest and a great curiosity towards information technologies. Able to communicate clearly orally and in writing. Know how to manage priorities and customer expectations. 2 to 5 years of experience as a level 2 support technician. Must be eligible for Canadian federal government Secret level clearance (individual must have 10 full years of verifiable history in Canada, USA, UK, New Zealand and/or Australia to be eligible). Assets: Degree or certificate in computer science or other computer-related discipline. A+, Network Plus or Help Desk Institute certification. Proficiency in Microsoft Office 365 and common office tools/software. Knowledge of ServiceNow. Knowledge of ITIL processes. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Customer Support Associate Location: Kamloops, BC, CA Job Function: Customer Service BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Part Time opportunity - You must be available to work Monday-Sunday between 06:00 am - 12:00 am Expected Hourly Rate of Pay: $26.29/hr - $32.86/hr - $41.08/hr The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Customer Support Associate role provides support to BCLC's customers, by providing information, technical troubleshooting, prize claim processing and performing administrative duties for a diverse audience. The role provides service in a variety of channels, including face-to-face, voice, live chat, email, SMS, social media and more. The Customer Support Associate provides information about BCLC's GameSense programs and refers customers to GameSense Advisors or other resources as required. In consultation with security personnel, provides assistance to individuals concerned about their gambling, or that of someone close to them. This includes assisting individuals with information on BCLC's Voluntary Self-Exclusion (VSE) enrollment. Key Accountabilities: Provides service to BCLC's internal and external customers in a variety of channels, including face-to-face, voice, live chat, email, SMS, social media and more. Maintains an exceptional level of Customer Service, which is measured through customer experience KPIs. Conducts varied troubleshooting and customer service work related to BCLC systems, casino, bingo, lottery and PlayNow products, gaming equipment and prize claims ensuring effective and efficient gaming operations. Draws upon knowledge of corporate policies and procedures, as well as provides input into the development of Customer Support Centre practices within the confines of corporate standards. Collaborates with peers to resolve both internal and external issues and demonstrates innovative thinking by participating in the development of recommendations for new approaches to enhance our customer experience. Documents, supports, and resolves customer inquiries pertaining to customer service or technical troubleshooting issues and escalates to the appropriate parties when required. Deals with challenging customer situations, resolves conflict, and handles confidential information in a professional, sensitive and courteous manner. Provides information about BCLC's GameSense programs and refers customers to GameSense Advisors or other resources as required. In consultation with security personnel, provides assistance to individuals concerned about their gambling, or that of someone close to them. This includes assisting individuals with information on BCLC's Voluntary Self-Exclusion (VSE) enrollment. Supports the orientation and onboarding of new staff joining the department or assisting existing staff members adapt to new policies and procedures. Develops and maintains strong collaborative relationships with important stakeholders including vendors, clients, service providers, security personnel and other BCLC staff. Provides support with administrative tasks, as required. Minimum Required Qualifications: Education and Experience Post-secondary certificate or diploma; 2-3 years customer service experience in related environment; An equivalent combination of education and/or experience may be considered. Technical Requirements Excellent interpersonal and customer service skills; Outstanding skills in customer relations, with consideration and judgement to be sensitive to the needs of individuals; Willingness to learn new skills across our customer service channels Flexibility to rotate into different work areas as required (CSC, Service Desk, Player Services) Excellent written and verbal communication skills; Ability to articulate complex ideas and problem resolution clearly via telephone, chat tools, and email, to technical and non-technical persons; Excellent problem solving and analytical thinking/innovation, including the ability to identify and analyze technical problems; Proven ability to work both independently and part of a team; Organizational skills that include attention to detail; Proven ability to deal with sensitive matters with a degree of diplomacy, tact and confidentiality; Strong computer skills - MS office suite including Visio, internet applications; Knowledge of customer support tools (phone systems, call tracking, trend reporting) would be an asset. Working Conditions: Shift work, including, days, evenings, nights, weekends and holidays is required; Minimum 22.5 hours per week Ability to work overtime, as required. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada Posting Open Until 11:59 pm PST, Sunday, April 21st, 2024

Posting Title BAND 4 - Director, Business Service Desk & Product Transition Position Classification Band 4 Union N/A Work Options Hybrid Location Burnaby, BC V3J 1N3 CACampbell River, BC V9W 6Y7 CAChilliwack, BC V4Z 1A7 CAFort Nelson, BC V0C 1R0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $102,900.00 - $136,700.11 annually, plus $36.53 bi-weekly isolation allowance for Smithers; $53.13 bi-weekly Isolation allowance for Fort Nelson. Close Date 5/6/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Water,Land,ResourceStewardship Ministry Branch / Division Business Service Desk & Product Transition/Natural Resource Information & Digital Services Job Summary An opportunity to apply your exceptional leadership, organizational and prioritization skillsNatural Resource Information & Digital Services (NRIDS) is the information management/information technology (IM/IT) service provider and organizational partner to the Natural Resource Ministries (NRM). As the centralized authority for all information, geospatial data, and technology across the NRM, NRIDS is leading the transformation and modernization of business practices through new and innovative technology solutions, continuous improvement projects and operational IM/IT solutions.The Director, Business Service Desk & Product Transition supports the Natural Resource Sector ministries (NRS) by leading the provision of highly responsive support and maintenance services that are repeatable, predictable and efficient; and the pro-active monitoring of faults, capacity and trends for the 480 NRS applications. The Director ensures that changes to the production environment are completed systematically and with appropriate risk management and documentation through the Technical Change Management function, and that Critical Systems are managed according to Core Policy.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Water, Land and Resource Stewardship .Job Requirements: A degree in business, operations management, public administration, information management/technology, computer science or a related field; OR An equivalent combination of education, training and experience may be considered. A minimum of four (4) years of recent, related experience in all of the following: Providing expert advice and recommendations regarding IT infrastructure and delivery management services including: applications, maintenance and support services, incident and problem management. Managing capital and/or operational budgets, forecasts, contracts and expenditures ensuring compliance with fiscal parameters and the prudent use of financial resources. Experience leading client facing teams and resolving complex staff and client issues. Experience building relationships with multiple jurisdictions and partners. Preference may be given to candidates with: Relevant training or certification related to ITIL, Agile and/or Scrum Methodology. Experience working with BC Government's Digital Framework and Digital Principles and Policy Chapter 12: IM/IT Management. Experience with Lean processes or continuous service improvement methods. Experience with technical change management. Supervising employees in a union environment. For questions regarding this position, please contact [email protected] .About this Position: This position is excluded from union membership. There is currently one permanent full time opportunity available. An eligibility list may be established to fill both current and/or future permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement. This position can be based in any Ministry of Water, Land, and Resource Stewardship office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits andmuch more.With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of theBC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Information Management/Information Technology, Leadership and Management, Natural Resource Sector

Start Date: September2024 Duration: 8 months Location: Multiple Teck Coal Operations - Elk Valley, BC Application Deadline: May 26, 2024 Why consider Teck Resources Ltd. for your Co-op placement? Teck hires more than 200 co-op students each year to work at our various Canadian operations. Teck has been named as one of Canada's Top 100 Employers by Mediacorp Canada's Top Employers program for the past six years, and was included in the Forbes World's Best Employers 2021 and 2022 list and Canada's Top Employer for Young People 2022 and 2023 . Teck is also ranked #1 in the Minerals and Mining Industry on the Dow Jones Sustainability World Index (DJSI) for 12 consecutive years, indicating that Teck's sustainability practices rank in the top 10 percent of the world's 2,500 largest public companies. Teck Coal Limited is the world's second largest seabourne exporter of steelmaking coal. We have 4 mining operations located in the Elk Valley region in the beautiful Southeastern Rockies, BC. Our product is an essential ingredient to make steel which is used for building infrastructure as well as for clean energy projects like wind and solar power, to transportation alternatives like rapid transit and buses. Check out this link to learn more: Teck Coal Limited Innovate with Teck Digital technologies are redefining our industry and contributing to improvements in every step of the mining process. We improve our efficiency, safety, sustainability and growth by putting smarter ideas to work and crafting advancements in our technology and our practice. At Teck, we embrace new ideas, and employ them. Teck fosters a culture where employees are encouraged to bring ideas forward and implement technologies that can help make us a better company. Professional benefits of working as a co-op with Teck Resources Ltd: Our values guide every decision we make as a company and as individual employees. Teck is led by our values of safety, sustainability, integrity, respect, excellence, and courage The opportunity to work on exciting projects alongside a team of professionals who are specialists in their respective fields, you will experience a combination of projects in the field as well as in the office Competitive salary for our co-ops as well as assistance with travel costs and co-op fees Make an impression! Successful co-ops with Teck are given first consideration for professional positions upon graduation Requirements: Working towards an Undergraduate degree or diploma in Computer Science, Information Technology or related fields Motivated self-starters with the ability to manage several projects simultaneously Comfortable working in a dynamic work environment with a willingness to work outdoors. Some positions will be required to operate vehicles at our operations Previous work experience in a technical environment is an asset Responsibilities Participation in the health and safety programs of Teck to ensure that everyone on site goes home safe and healthy everyday Collaborate with a team to continually improve the current mining systems across the operations to improve production, quality, reliability, accessibility, and credibility of Teck Digital Systems Collaborate with help desk and network operations teams to determine and resolve end user issues Plan, coordinate, and communicate all system changes Create and evaluate innovative ideas and technologies to help improve the way we do business All students will be required to complete pre-employment drug testing prior to commencing work. Proof of a valid work permit will also be required, if applicable. Why Join Us? At Teck, we offer more than just a job - we provide a comprehensive student experience comprised of relevant, hands-on work, vibrant social activities, extensive networking opportunities, and rich professional development. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn, grow, and have fun, joining us means embracing a fulfilling and dynamic co-op adventure. In addition to excellent compensation, Teck co-ops receive a variety of advantages including but not limited to: Financial assistance to help with travel costs and co-op fees Opportunity to develop technical skills and gain practical experience while applying academic knowledge to real-world mining operations and projects Enjoy mentorship and guidance from experienced specialists in their respective fields Receive primary consideration for professional positions upon graduation Wage Range: $4,233 - $4,975 / Month Salary is commensurate with the number of academic semesters and prior co-op experiences completed. Lifestyle At Teck, we have a variety of flexible schedules that can offer you a work life balance. Teck also offers the chance live and work in some of the worlds most amazing locations where year-round local attractions and recreational choices are unlimited for the outdoor enthusiasts! We have world-class mountain biking, skiing, hiking and fly fishing all at your doorstep. How to Apply If you are interested in this exciting student work term opportunity, please include your resume and unofficial transcripts as part of your online application. Recruitment is ongoing and applications will be reviewed as they are received. www.teck.com/students At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources. #LI-SS1 Job Segment: Coal Mining, Sustainability, Help Desk, Information Technology, Mining, Energy, Technology

Job Type:Permanent Work Model:Remote Reference code:126222 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Build your leadership skills at Deloitte University. Have many careers in one Firm. What will your typical day look like? The IT Service Management Lead is an expert in incident, problem, change and release management processes, specializing in following ITIL standards and using ServiceNow ITSM modules. Working within the IT Service Management Strategy & Operations team, this role will lead initiatives to improve the efficiency, effectiveness, and reliability of our ITSM practices. The IT Service Management Lead has a strategic mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams to implement process changes and drive organizational change. Key responsibilities include: Primary lead for Incident and Problem Management Lead the assessment and analysis of our current ITSM process, identifying areas for improvement, inefficiencies, and opportunities for modernization. Develop and implement a comprehensive roadmap for process improvement initiatives, outlining key objectives, milestones, and timelines for modernizing our incident management process. Collaborate closely with stakeholders from various departments, including IT operations, service desk, and business units, to gather input, requirements, and feedback for process improvement initiatives. Drive the design and implementation of new ITSM workflows, procedures, and tools to streamline incident response, reduce resolution times, and improve service levels. Refresh key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of the ITSM process, tracking progress and identifying areas for further optimization. Act as a subject matter expert on ITSM incident management best practices, providing guidance, training, and support to internal teams to foster a culture of continuous improvement and excellence. Stay abreast of industry trends, emerging technologies, and best practices in ITSM and process improvement, incorporating new methodologies and tools to enhance our incident management capabilities. Facilitate regular review meetings and post-implementation reviews to evaluate the impact of process improvements, gather feedback, and identify opportunities for further refinement. Partner with relevant teams and DT leadership to align ITSM process improvement initiatives with broader organizational goals and strategic objectives. About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about you The Qualifications needed for this role are: A Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in leading process improvement initiatives in ITSM within a large, complex IT environment. Good understanding of ITSM principles, processes, and frameworks (e.g., ITIL), with ITIL and Lean Six Sigma certification preferred. Experience with ServiceNow ITSM tools and platforms. Demonstrated expertise in process analysis, design, and optimization, with a track record of driving measurable improvements in incident management capabilities. Excellent project management skills, with the ability to develop and execute detailed project plans, manage resources, and track progress against milestones and deliverables. Robust analytical and problem-solving abilities, with the ability to analyze complex issues, identify root causes, and develop pragmatic solutions. Exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence change at all levels of the organization. Flexibility to adapt to changing priorities and work effectively in a fast-paced, dynamic environment. Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Lean Six Sigma, Six Sigma, Developer, Business Process, Computer Science, Management, Technology

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview Aecon Industrial brings seamless solutions to key clients through operational excellence and reliability. With the ability to self-perform across our diverse business offering and a strategic fabrication network, Aecon Industrial proactively and profitably manages projects across a diverse range of industrial business areas (Renewable Energy, Natural Gas Distribution, Oil and Gas, Water, Mining, Cogeneration Energy, Chemical, etc.). Aecon Industrial is also known for the pioneering of prefabricated piping services to better manage site labour and the integration of specialized coating systems into the fabrication process. Reporting to the Office Manager, the Office Administrator is responsible for a variety of administrative tasks and responsibilities for the office team using strong organizational and communication while maintaining confidentiality. What Youll Do Here: Provide reception and administrative support to office staff as required such as: Answer phones and attend to visitors at the front desk Direct phone calls and visitors to the appropriate personnel Manage internal on-call and external after hours call services Keep the front entrance, reception area, and boardrooms neat, tidy and presentable at all times Provide support for boardroom meeting bookings and ensure smooth connectivity for users Coordinate office administration matters (e.g. janitorial services, maintenance, social events, etc.) Monitor and replenish the office supplies inventory Maintain and replenish the kitchen areas ensuring they are stocked and tidy Prepare mailings or courier requests Establish and maintain relationships with key vendors (cleaning, maintenance, supplies, couriers) to ensure high quality services Support travel booking and expense processing as required Provide assistance to the estimating and proposal team as requested for general admin Maintain and organize document files. Other related general administrative duties as required What You Bring to the Team: Superior customer service Detail Oriented Good computer skills using MS Office Products Must be able to deal with sensitive issues in a confidential manner. Strong communication skills, dealing tactfully with employees, visitors, and customers Problem solving, planning and organizational skills, ability to prioritize tasks, work to timelines Knowledge of office methods and procedures, equipment and filing systems, both electronic and manual High school Diploma and preference for post-secondary with a business or administrative diploma Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur Calgary office is looking for a Receptionist to join the Office Administration team and own the following responsibilities:Attending to customer inquiries; whether by phone or walk-in, in a timely and professional mannerReceiving and routing calls, providing directory assistance and directing inquiries to proper departments or individualsProviding administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functionsHandling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etcReceiving and processing paymentsMaintaining the front desk and reception area in an organized and professional mannerSort and deliver incoming mail, cheques and courier packages, post outgoing mailAssisting in set up of meeting rooms for training and various eventsMaintain appearance and cleanliness of kitchen and meeting roomsEnsure reception is open/closed appropriately, ensure security requirements are set each night and holidaysProviding administrative support where needed to team including, but not limited to, document preparation, electronic filing of documents internally and externally, maintaining a shared email inbox with other reception team.Various other duties as requiredHow do we define success for your role? • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration • You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality work • You identify, recommend, and are focused on effective service delivery to your clients • You share in an inclusive and engaging work environment that develops, retains & attracts talent • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace • You grow your expertise through learning and professional development.Your experience and educationExperience in a professional reception role and general administrative duties is advantageousA Business Diploma, Office Administration course or similar is highly regardedAbility to stay organized within a busy work environmentAbility to support high level management demands with a strong attention to detailDeadline and detail-oriented with the ability to work independentlyExceptional time management, organization and prioritization skillsAbility to work with and maintain confidentiality with sensitive informationProfessional demeanorProficiency with Microsoft Office SuiteExcellent communication and interpersonal skillsAbility to work flexible hours and overtime as neededWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.

OverviewPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsPosition: Security Guard, Corporate OfficeCity: ChathamStatus: Casual/On CallHours: Various midnight shifts for (0000-0800) or (0000-1200) Pay Rate: $18.54/hourAre you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description: Working on assigned shifts, you will provide proactive and reactive security patrols on foot and in a marked vehicle. You will control access and egress to the property by signing in all visitors and enforce site policies. You will be required to write daily reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner. You will monitor CCTV cameras. You will conduct safety orientations.Job Requirements:•Ability to utilize computer and various software including Microsoft Office and two-way radios•Valid Ontario Security Guard license•Emergency First Aid & CPR•Valid Ontario Driver's licence•Ontario Secondary School Diploma or equivalent•Strong verbal/written communication skills in English•Professional demeanor and deportment•Sustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when required•Ability to solve problems, make decisions and respond to emergencies while working independently•Superior customer service skills•Demonstrated punctuality and reliability, tact and diplomacy•Reliable transportation to the job site•Position requires the ability to walk/stand for extended periods of time•Ability to read and understand established post orders and follow direction from Manager•This position requires an interview with the Regional Account ManagerHighlights:•Extensive Paid Industry Training•Benefit & Other Perks•Opportunities for Growth & AdvancementQualifications:•A Valid Ontario Security Guard License•Valid First aid & CPR Level C•Proficient in English (both oral and written Certification Requirements (All) Standard First Aid, CPR Level C Valid Ontario Security LicenseAdditional Information / BenefitsWe thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental InsuranceThis job reports to the Client Service Manager This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1

Posting Title ISL 18R - Service Desk Analyst Position Classification Information Systems R18 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $64,123.59 - $72,674.35 annually Close Date 5/16/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Health Ministry Branch / Division HSIAR/BC Vital Statistics Agency Job Summary A great opportunity to take the next step in your careerThe Service Desk Analyst position manages Vital statistics Agency's help desk and provide Tier 2 technical support as part of the BC Vital Statistics Agency, Health Sector Information, Analysis and Reporting Division (HSIAR), Ministry of Health by receiving, diagnosing, escalating, and resolving service requests for complex data and application problems.Job Requirements: Diploma, certification, degree or equivalent in the computer science field or equivalent. Minimum two (2) years of experience providing customer support services in an information technology environment or helping end users to use and understand computer hardware and software. Preference may be given to candidates with the following: Experience in maintaining detailed documentation. Experience with SQL. Experience in an Oracle environment. Experience in software development. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement. This position is based out of Victoria. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Information Management/Information Technology Additional Information

Posting Title ISL 18R - Service Desk Analyst Position Classification Information Systems R18 Union GEU Work Options On-Site Location Victoria, BC V9B 6X2 CA (Primary) Salary Range $64,123.59 - $72,674.35 annually Close Date 5/16/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Health Ministry Branch / Division HSIAR/BC Vital Statistics Agency Job Summary A great opportunity to take the next step in your career The Service Desk Analyst position manages Vital statistics Agencys help desk and provide Tier 2 technical support as part of the BC Vital Statistics Agency, Health Sector Information, Analysis and Reporting Division (HSIAR), Ministry of Health by receiving, diagnosing, escalating, and resolving service requests for complex data and application problems. Job Requirements: Diploma, certification, degree or equivalent in the computer science field or equivalent. Minimum two (2) years of experience providing customer support services in an information technology environment or helping end users to use and understand computer hardware and software. Preference may be given to candidates with the following: Experience in maintaining detailed documentation. Experience with SQL. Experience in an Oracle environment. Experience in software development. For questions regarding this position, please contact [email protected]. About this Position: Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement. This position is based out of Victoria. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Information Management/Information Technology