Overview of salaries statistics of the profession "Incident Management Analyst in Canada"

Job Summary: You are a business savvy ERP Sustainment Analyst experienced in the analysis, continuous improvement, and sustainment of the HR and Payroll ERP solutions. You partner well with stakeholders and IS team members to optimize business application systems, processes, and solutions to enhance the performance of the people oriented systems. In this role, you will be the "go to" point person for people application solutions spanning processes in human capital management (such as talent and learning management), payroll, health, safety and the environment. Come join our Information Services team today!Essential Responsibilities Provides tier 2/3 level production support and leads the development, configuration, implementation and evaluation of people solutions, collaborating with business operations to translate business objectives into systems requirements. Evaluates incoming technical requests and identifies appropriate ERP technology solutions to execute and solve for business requirements and advocates for optimizing and leveraging existing and new "out of the box" ERP features. Strategizes and advises business stakeholders on potential technology solutions to solve for business requirements. Maintains effective working relationships with key ERP business user stakeholder representatives. Executes minor enhancement work that integrates across complex business applications; designing and documenting specifications for system changes, system integrations, and making application configurations. Ensures all business application service requests are acknowledged and resolved per the established Service Level Objectives. Develops and maintains standards for all aspects to preserve, and optimize, ERP system stability and resiliency such as quality assurance, documentation, application monitoring, release to production, and knowledge artifacts. Ensures adherence of ERP delivery to all internal policies, procedures, knowledge management, documentation, and ERP standards. Monitors ERP infrastructure reports to advocate for proactive maintenance initiatives or other infrastructure or technical maintenance work by the relevant Infrastructure teams or consultants to maintain the ERP applications in an optimized and resilient manner. Proactively and effectively communicates systems changes and updates to technical and non-technical stakeholders and identifies, establishes, and supports value-added cross-functional data and system linkages helping to enable a cohesive eco-system of systems and processes. Maintains knowledge of the end-to-end ERP solution landscape and awareness of touchpoints to other teams or supporting agencies and r elevant Ledcor business domain areas Qualifications4+ years of experience in business application development and/or sustainment for enterprise HCM/Payroll applications3+ years experience participating in mid-sized to large HCM or ERP implementation projects in a BSA role including business requirements gathering, developing specifications for development, design and support documentation, testing, etc3+ years experience trouble-shooting ERP incidents and assessing business requirements to ascertain and document a situational analysis with options, pros, and cons and recommendationsMinimum 3 years of functional / BSA experience with JD Edwards or similar ERP software (such as SAP, PeopleSoft, Oracle eBusiness Suite) in people solutions with awareness, or greater, depth in integrations with ERP financials Experience with software development tools and practices such as test management is an asset Excellent interpersonal and relationship-building skills for collaborating with various lines of businessAbility to drive initiatives with cross-functional teams to create/improve processes and solve systems issuesThorough understanding of business processes and models including best practices, current and anticipated regulatory requirements, back office processes, and the end-to-end workflows across operational areasExpert knowledge of the design of information systems, with the ability to assist in the direction of multiple complex projects to their successful conclusionKnowledge of business analysis, quality assurance, change management, and project management, with the ability to identify/define gaps, risks and requirementsHuman Capital Management functional / BSA expertise (Workday, JD Edwards or similar such as SuccessFactors) including how the HCM application integrates with the corporate ERP systemSolid skills in Outlook, PowerPoint, Visio, Word, Excel, SharePoint and TeamAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 10, 2021 1067 West Cordova Street, Vancouver, BC, Canada

Our valued public sector client is looking for a Senior ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement Provide expertise, perform the exploratory and preparation work, and assist in stabilizing the system, and prepare for the migration to SAP S/4HANA the successor of SAP R/3 and SAP ERP optimization for SAP’s in-memory database. Essential Skills: The ERP Functional Analyst - SAP - Funds Management (FM) (Level 3) must, without limitation, perform any combination of the following tasks during the Run and Stabilization phases: Lead the SAP FM team in developing requirements, designs and configuration, documentation and testing of Reports Interface Conversion Enhancement Forms Workflow (RICEFW). Participate and provide guidance in the development of functional plans, directives, standards and procedures related to SAP FM; Provide guidance on eventual migration to S4 HANA. Management, Budgeting and Forecasting and FM integration of these process with other SAP modules in particular integration with SAP Vendor Invoice Management with OpenText, SAP Travel Management and Process Automation using SAP Workflows; conduct design walk-thru sessions, as required, with the technical and functional teams on enhancements and continuous improvements to the budgeting and forecasting (BI-IP ) solution and it’s integration with FM module. Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. This includes but is not limited to liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Portal, BI-IP, SAP Travel Management; Provide guidance and advice on SAP best practices as they relate to the SAP FM processes and integration of these process with other SAP modules in particular integration with SAP Process Integration using SAP Workflows with Business Rules Framework plus (BRF+); Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. Liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Enterprise Portal and Workflows. Develop a comprehensive suite of test scripts to support the testing of business process requirements, support the overall testing strategy, including participation in multiple test plans and the resolution of test issues using HP ALM. Apply

Our Valued Public Sector Client is seeking a Secret Cleared Help Desk Specialist to provide on-site troubleshooting of network and software issues in response to a 24/7 incident management ticketing system. Background: The Defence Service Operations Centre is responsible to coordinate in-service support for Information Systems across the Department of National Defence (DND) and the Canadian Armed Forces (CAF) operations. The National Service Desk provides 24/7 support on help desk and system monitoring functions. Must haves: Help Desk Specialist (5+ years) Incident management ticketing system (1+ year) Network Monitoring Tool (1+ year) Secret Clearance Responisbilites: Review network monitoring alerts at a national level from monitoring tools and respond accordingly. Coordinate National situational awareness events including sending out an informational Respond to events and coordinate responses from service providers in support of the Incident Management Process. Respond directly to events including phone calls, emails, alerts and notifications from users or stakeholders in support of domestic and deployed operations. Route incidents to internal providers for national telecommunications systems, and route incidents to SSC and other external providers as appropriate Support the National Capital Region (NCR) Service Desk (SMC) by responding to and coordinating classified IT related events from the NCR users or applications. The National Service Desk (NSD) requires 12-hour shifts. The day and night shifts will alternate every 2 weeks. Day shifts are 6am to 6pm, and Night shifts are 6pm-6am and can be at the following locations: Tunney’s Pasture, 101 Goldenrod Driveway, Ottawa, Ontario; Major General Pearkes Building, 101 Colonel By Drive, Ottawa, Ontario; and Carling Campus, 60 Moodie Drive, Ottawa, Ontario. Apply

Business and Contract Management Analyst, Business Initiatives Job ID 2023-114310 City Vancouver Work Location Exec - 601 W. Broadway, 11 flr Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Information Technology Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Business and Contract Management Analyst, Business Initiatives with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Business and Contract Management Analyst to join the Contract Management Team. Apply today to join our team! As a Business and Contract Management Analyst, Business Initiatives with Vancouver Coastal Health you will:Be responsible for managing the Contract Management Database (CMD) information system and supporting other information systems utilized by BISS staff or contracted Service Providers within the BISS portfolio.Be accountable for designing and implementing database solutions, maintaining data and system integrity including documentation, data mining, best practices research, budget/variance report, workflow analysis, process diagrams, and other specific tasks as relates to supporting the information systems and the BISS Contract Management Team.Be responsible for developing, monitoring, analyzing and assessing the performance of contracts within the CMD; planning and developing reporting requirements for specific programs to meet key financial and contract management requirements; monitoring projects against defined plans; maintaining performance indicators; recommending processes for operations planning and performance management; and coordinating new initiatives to meet the organization’s strategic and operational objectives. Qualifications Education & ExperienceMinimum of a Bachelor's degree in Business Administration, Finance and Accounting, Computer Sciences (Information Technology, Information Systems), Economics: or a Diploma in Computer Systems Technology, and/or Certificate in Applied Database Administration and Design; or an equivalent combination of education, training and experience.Minimum of eight (8) years' recent, related financial analysis and project management experience in a large, complex, healthcare organization, or an equivalent combination of education, training and experience.Understanding and experience with quality improvement tools, LEAN methodology, and change management; and experience working within the healthcare environment preferred.Certification from Microsoft, SQL and PMI would be an asset.Knowledge & AbilitiesAdvanced technical computer skills in spreadsheet and database design and usage.Demonstrated financial planning, monitoring, and financial analysis and reporting expertise.Knowledge of project management, contract management, system analysis, workflow design and documentation.Highly developed communication skills including business writing, verbal communication and presentation skills and the ability to understand and relate to others at all levels of the organization.Demonstrated ability to use database, spreadsheet, word processing and presentation software at an advanced level.Superior analytical skills for data, documentation and workflows, including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways.Demonstrated problem-solving abilities, resourceful, well organized, and good attention to detail.Demonstrated business acumen for normal business practices, tools and methodologies.Results oriented within a high-pressure working environment with numerous critical timelines.Ability to develop and maintain effective working relationships with internal and external stakeholders.Ability to organize and prioritize workload and meet deadlines.Demonstrated ability to work with stakeholders to design effective business database solutions.Demonstrated ability to train and mentor program managers and contract managers in the use of the database.Ability to provide guidance to contract administrator staff in the use of the database and its structure, as part of the provision of services to clients.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Application Deadline: 03/29/2024Address:100 King Street WestJob Description:The BMO Multi-Asset Solutions team is a Toronto based center of excellence within BMO Global Asset Management (GAM) Canada. The Multi-Asset Solutions team offers an inclusive workplace and values the diverse background of its employees. The team manages approximately C$60 billion covering over 100 investment mandates for retail and institutional clients. The team has a strong investment process and discipline to deliver repeatable investment excellence. BMO's multi-asset capabilities and funds are designed around helping investors meet their long-term investment goals. Our team works to achieve the right balance between managing risks and grasping opportunities - both elements are important as we work to deliver the outcomes our clients seek. In addition to a rigorous strategic asset allocation process, tactical asset allocation is also used to take advantage of market opportunities. The Associate Portfolio Manager will be a key individual on the Multi-Asset Solutions team, helping to drive strong risk adjusted returns across the various portfolios.The ideal candidate has a very collaborative approach with a strong background in macroeconomics, understanding of global asset classes, strong technical expertise and strong analytical skills.Key Responsibilities include:• Managing daily cashflows for the portfolios• Participating in underlying fund reviews• Providing economic and market views• Driving portfolio construction improvements• Providing input into model enhancements• Designing and producing regular and ad-hoc reports and dashboards• Staying on top of domestic and international economic and political trends• Providing mentorship to more junior members of the team• Collaborating, sharing information and insights across the investment teams• Fostering relationship with various internal partners• Presenting to external clients• Adhering to all compliance, regulatory and legal guidelinesQualifications• 5+ years of industry experience in top-down portfolio construction/portfolio management/capital markets/risk management• Strong multi-asset class knowledge• Strong proficiency with MS Excel/VBA • Knowledge in programming (R, Python, MATLAB, SQL)• Experience with Bloomberg, Charles River, and FactSet• Exceptional analytical and quantitative skills• Experience in the use of derivatives• Excellent verbal and written skills• Strong collaborator• Undergraduate degree in Math, Statistics, Computer Science, Economics, Engineering, Finance, or similar discipline• CFA CharterholderGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

As a business analyst, you will be an integral part of a multidisciplinary team with the mission to develop and optimize various IT tools and processes aimed at making the company even more efficient and effective. Your role will primarily involve bridging the gap between users and the analyst team to ensure mutual understanding of objectives and requirements. Specifically, you will need to demystify and analyze operational needs, participate in the development of solutions, and contribute to the improvement or implementation projects.DESCRIPTIONNeeds Assessment and Analysis:Work closely with stakeholders to identify and document business needs, identify requirements, and formulate demands.Facilitate and coordinate meetings.Incident Management:Investigate incidents related to the use of an IT tool, analyze them, and propose solutions by validating feasibility.Conceptualize Solutions:Propose improvements to existing processes or recommend technological solutions to address identified needs or gaps, adopting a holistic approach that respects functional dependencies between different tools.Documentation:Document analyses and proposed solution paths.Ensure that documentation of processes and procedures is updated following new developments and changes.Prioritization:Prioritize tool improvement activities considering business needs, budget, and timelines.Testing and Validation:Develop test scenarios, execute them, record results, and ensure that implemented solutions meet defined requirements.Training and Support:Provide assistance to users during the implementation of new solutions and develop training programs to ensure effective adoption.Planning:Participate in project planning, reviews, iteration and delivery planning, as well as demonstrations. BENEFITSInsurance and group RRSP.Annual bank of flexible leave.Discounts on our auto parts and accessories.Mechanical workshop on site with a mechanic at your service.Gym with showers and sports allowance.And more!WORKING ENVIRONMENTOur Levis head office now occupies an area of ​​150,000 square feet.We offer you a working environment at the cutting edge of technology, bright and modern...with the most gorgeous cafeteria in town.Company in the Top 30 Best Managed Companies in Canada. Why choose Transit?To join a close-knit team and evolve in a growing Quebec company! We rely on a collaborative approach based on the initiative and involvement of every member of our team. Working with us means that you will have challenges that match your ambitions!Transit is currently the largest wholesale distribution warehouse for automotive parts in Eastern Canada. If you are looking to fulfill your potential and are willing to help us achieve our most ambitious goals, now is the time! TO JOIN OUR TEAM, YOU NEED:Bachelor's degree in industrial engineering, mathematics, or a field demanding data analysis.Minimum 5 years of relevant work experience.Participation in implementation or optimization projects.Experience in needs assessment.Excel proficiency: advanced.SQL proficiency: intermediate.Bilingualism (French-English) required due to the need to communicate in writing and orally with unilingual English-speaking and/or French-speaking collaborators. PROFILE SOUGHTResults-oriented and action-driven.Strong analytical, synthesis, and problem-solving skills.Excellent verbal and written communication skills.Ability to work in a team and collaborate with various stakeholders.Organized, capable of prioritization, and diligent in follow-ups.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. We are looking for a dynamic, experienced Cyber Security professional to join our growing Cyber Security Services team as Senior Analyst. KPMG's leading cyber security practice provides a comprehensive suite of cyber security services, from cyber governance, strategy, defense and response, through to complete end-to-end cyber security transformation services. This is an exciting opportunity for talented, energetic people to join a practice that is experiencing significant growth. We are looking for candidates who have demonstrated academic, business and technical excellence, strong all-around capabilities, and fit with our culture. Individuals who can work in a dynamic, fluid and entrepreneurial environment will excel, and will find a wide range of opportunities within our growing practice. It is an excellent opportunity for those that are looking to work in a firm and department with great career progression opportunities and wanting to be part of building a premier cyber consulting team. What you will do Serve as the primary point of contact during high-severity incidents, ensuring swift containment and resolution in collaboration with the CSIRT team, if necessary. Assess escalated issues from L2 SOC analysts to determine increased risk to the business. Review log data against security technology rules, proposing enhancements to threat detection. Collaborate with SIEM Engineers to fine-tune security events and improve alert detection rates. Develop and maintain incident response playbooks, identifying areas for improvement and suggesting task automation. Work closely with CTI teams to enhance our threat detection, suggesting threat use cases development based on Tactics, Techniques, Procedures (TTPs). Analyze critical events and security tickets to evaluate the effectiveness of incident management processes and suggest improvement plans. Stay updated on security threats, countermeasures, security tools, and advancements in Cloud Security and SaaS technologies. Track incidents against frameworks such as SANS and MITRE ATT&CK. Provide technical and thought leadership within the SOC, guiding and teaching other analysts. What you bring to the role Over 7 years of highly technical experience in a SOC environment. Relevant certifications such as CISSP, CISM, SANS, CISA, CompTIA Security+, or CompTIA CySA+, GIAC. Hands-on experience with Microsoft Sentinel or other SIEM and SOAR technologies. Proficient in Microsoft Defender Endpoint, CSPM/CWP, or similar technologies, with a focus on vulnerability assessment and recommendation. Experience in malware analysis and reverse engineering. Business development expertise, including research, analysis, and proposal writing. Evaluation of control frameworks, risk assessment, and opportunities for enhancement. Enterprise asset lifecycle management knowledge, including patch management, vulnerability management, security architecture, and endpoint management. Expertise in cloud transformation, architecture, and security operations. Leadership experience in managing complex projects. Strong communication skills, effectively presenting strategies, solutions, and insights to stakeholders. Leadership role experience, providing mentorship and knowledge sharing to the team and junior/intermediate analysts. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

High Tech Genesis is hiring an IT Security Vulnerability Analyst with 10+ years of experience and Reliability clearance. This position involves a comprehensive range of responsibilities focusing on assessing, analyzing, and addressing IT security threats and vulnerabilities. The ideal candidate should possess skills in assessing IT security configurations, identifying vulnerabilities, managing security tools, and interpreting security policies.Roles and responsibilities:1. Assess, analyze, and/or implement:• Analysis tools utilized by threat agents, alongside various emerging technologies such as privacy enhancement, predictive analysis, VoIP, data visualization and fusion, wireless security devices, as well as PBX and telephony firewall solutions.• War dialers, password crackers;• Public Domain IT vulnerability advisory services;• Network scanners and vulnerability analysis tools such as SATAN, ISS, Portscan & Nmap;• Networking Protocols (HTTP, FTP, Telnet);• Internet security protocols such as SSL, S-HTTP, S-MIME, IPsec, SSH, TCP/IP, UDP,• DNS, SMTP, SNMP;• Wireless Security;• Intrusion detection systems, firewalls and content checkers; and,• Host and network intrusion detection and prevention systems - Anti-virus management;2. Identify threats to, and technical vulnerabilities of, systems including web-facing applications;3. Conduct on-site assessments and analysis of system security logs;4. Collect, collate, analyze and disseminate public domain information related to network computer threats and vulnerabilities, security incidents and incident responses;5. Prepare and/or deliver IT Security threat, vulnerability and/or risk briefings;6. Complete tasks directly supporting the departmental IT Security and Cyber Protection Program;7. Develop and deliver training material relevant to the resource category;8. Prepare plan and approach documents including rules of engagement documents;9. Conduct assessments on departmental solutions and provide a risk and impact-based observations;10. Review, analyze and report on existing or potential IT security threats or vulnerabilities using security analysis tools and other emerging technologies;11. Develop test plans and customized testing methodologies based on Project Authority or their delegate’s approved engagement plans;12. Develop tailor-made scripts for system and database scans, analyze scan results to identify vulnerabilities, assess associated risks and impacts, propose solutions, and estimate the effort needed for remediation actions;13. Conduct configuration review and analysis over departmental IT security solutions, checking settings and maintenance processes;14. Test deployed IT security solutions for known security weaknesses using vulnerability testing techniques;15. Consult, interview and follow-up with key stakeholders, as appropriate;16. Collect and perform documentation review and analysis;17. Assess the implementation and application of security policies and procedures;18. Examine compliance monitoring and reporting and identify areas of non-compliance; and,19. Recommend remediation options based on proven results.Required skills and experience:• MUST possess a degree, diploma or certificate from a recognized university or college in a related information technology discipline;• Assess IT security configuration using threat agents’ analysis tools and technologies;• Identify vulnerabilities in IT solutions’ code and configuration settings;• Configure and manage IT security tools;• Identify the technical threats to, and vulnerabilities of, a broad range of IT security technologies of IT solutions including databases;• Conduct reviews and analysis of IT security solutions and practices and provide risks and impact of deviations from good practices;• Interpret IT security policies and standards to assess adherence within IT security operations and systems; and• Craft personalized scripts for scanning systems and databases, then assess scan results to generate reports detailing weaknesses, along with their associated risks, impacts, recommended fixes, and the level of effort required for remediation actions.The candidate MUST possess at least two (2) of the following certifications:• Global Information Assurance Certification (GIAC)• Security Essentials Certification (GSEC)• GIAC Security Expert (GSE)• GIAC Penetration Tester (GPEN)• GIAC Certified Incident Handler (GCIH)• EC-Council Certified Ethical Hacker (CEH)• CompTIA PenTest+• CompTIA Advanced Security Practitioner (CASP+)• Offensive Security Certified professional (OSCP)Note 1: You MUST be legally entitled to work in Canada (i.e., possess Canadian Citizenship, Permanent Residency or Valid Work Permit).Note 2: High Tech Genesis Inc. is an Equal Opportunity Employer.Note 3: Please submit an MS Word version of your resume when applying for this position.Note 4: Salary is commensurate with experience.

Our Public Sector Client is looking for an Intermediate Quality Assurance Analyst to perform Manual testing and lead QA activities to enable Claims Management System (CMS) releases in an agile development environment. - 00873321 year contract, possibilities of extensions. Hybrid in office, Vancouver candidates preferred.Must Have: 6+ years’ (real time) work experience testing software as Manual Tester including functional and non-functional test approaches such as system, E2E, UAT & UI testing, database and API.5+ years experience in developing test strategy, create test plans, test cases and driving the test planning process within Agile development environmentWorking knowledge of Automation tools such as Katalon Studio, Selenium.Experience working with Azure DevOps or a similar tool to maintain tasks, manage backlogs, maintain test case repositories, etc.Holds Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or commitment to take the course and obtain certification within 2 months from commencement of workBachelor’s degree in computer science or STEM (Science, Technology, Engineering, Math) majorsResponsibilities: Analyzing and understanding requirements to prepare test strategies and plans, including test estimates.Creating test plans, test cases and test data.Reusing and combining IT and Business test scenarios and test cases.Reporting test results including defect/bugs including steps to reproduce, screenshots, impact and severity and exposing in a QA Dashboard.Adhering to company's QA standards and processes.UAT triage support, coordinating between the business areas.Reviewing requirements created by business engineers and checking for gaps.Investigation and root cause analysis of production incidents.Managing and executing internal and external interfaces.QA feature lead on CMS initiatives.Collaborating with multiple teams and product stakeholders.Coordinating, knowledge transfer, and mentoring the work of QA team members. Apply

Application Deadline: 04/29/2024Address:100 King Street WestWe are looking for a hands-on Infrastructure Reliability Analyst to join BMO's CCB CR infrastructure and Support team. The candidate will require expertise in Linux, Windows, and middleware platforms, with a focus on monitoring performance and developing strategic technologies. The individual is expected to be part of an after-hours on-call support rotation.We need someone with a strong AWS cloud experience and an SRE mindset.The ideal candidate should be capable of leading the configure, build, install, test, maintain, monitor, and upgrade infrastructure processes involving computing platforms, servers, and network load balancers. They should have a good understanding of application servers, infrastructure, and system integration, which is crucial for providing solutions and technical planning.The candidate needs to understand the layers of current and future technical platform hardware, operating systems, security, and system services. They should ensure reliable and secure computing and communication capabilities to run the business software while enabling the lowest operational cost/highest availability options.They will perform capacity workload modelling and availability analysis for various platforms and environments. They will implement disaster recovery procedures and troubleshoot any network and connectivity issues promptly, with minimal disruption to normal functioning. The candidate will work with stakeholders and recommend infrastructure solutions based on engineering requirements.They will ensure systems and infrastructure align with business value and are technically sound and well-integrated. They will respond immediately to critical connectivity and access issues by evaluating solutions, coordinating recovery, and ensuring resolution.Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident.Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.On call and flexibility required.Designs, costs, develops, tests and implements system solutions developed internally and/or in conjunction with outside vendor.Recommends and implements solutions based on analysis of application and business needs, issues and implications for the business.Designs and engineers systems through capacity planning (such as bandwidth, disk space, storage, and CPU utilization) to ensure high availability and performance of end-user applications and systems.Ensures that infrastructure solutions are scalable, flexible, and supportable, and are as standardized and automated as possible.Understands the functionality and integration of applications as they relate to business requirements and technical deployment within the physical and virtual infrastructure.Performs capacity workload modeling and availability analysis for customer facing applications, systems and environments and recommends changes/enhancements for improving performance and reliability and promoting a seamless customer experience.Works across teams to ensure IT system upgrades are implemented with minimal impact to production operation.Identifies and defines new process and/or system improvement opportunities.Evaluates and recommends emerging technologies to influence the design process.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Leads and conducts assessments and investigative work in a constructive manner.Ability to break down strategic problems and analyze relevant data and information to provide insights and recommendations.Exercise judgment to identify, diagnose, and solve problems within corporate IT guidelines and rules.Facilitates technical issue resolution across various platforms and environments.Leads and conducts detailed design reviews in a constructive manner.Technical planning and development of road maps.Identifies opportunities to strengthen the capability of the technology organization at BMO,Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO, but may have broader, enterprise-wide focus.Builds effective relationships with internal/external counterparts.Works well with others, and independently and regularly handles non-routine situations.Track record of planning and leading assignments.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Hands on Unix (Linux/Solaris)and Windows experience with shell scripting / development / system administration experience.Should have experience with migration projects and upgrades.Cloud experience with AWSApp development experience is a bonus.Relevant IT infrastructure & platform knowledge in the following technology domains: application servers, on premise and cloud, databases, distributed/server, storage, networking, workplace technology and unified communications.Possesses a deep technical understanding and strong problem-solving ability.Knowledgeable and experienced with technology/solution design and configuration, capacity management, impact of design decisions to infrastructure and application components, functional / technical behaviour of middleware and data layers, virtualization, service design, Dev Ops, Production Ops and various support arms, deployment environments, packaging and distribution of the application, and production readiness.Understanding of application integration and relevant infrastructure (servers/storage /firewalls).Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Data driven decision making - In-depth..Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons has an exciting opportunity in our Information Technology department for a Regional Security Analyst. Working with the Global Information Security team, the Regional Security Analyst will define, enforce, and audit security policies across multiple business enabling technologies. The Analyst will ensure that all technologies are configured efficiently and operated effectively and will act as an advisor for the region that they support.This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to Director, Global IT Security. This role involves interactions with primarily internal stakeholders at various levels. What You'll Be Doing Security Technology Implementation:Assist in selection, deployment, and administration of key security technologies.Information Security Policies and Procedures:Assume responsibility for keeping the set of Four Seasons Information Security Policies and Procedures up to date.Review and provide consultation on Four Seasons' technology risk assessments.Define and ensure that that these policies are translated into day-to-day operational procedures that are diligently followed in-region.Incident Response:Assist in conducting investigations of security breaches and non-adherence to IT security policies and procedures, including those of a sensitive and confidential nature.Reports findings and recommendations to Manager.Security Operations:Investigate and Analyze security-related events, review the risk and validity, and engage the right teams for mitigation.Ability to understand system data, including, security event logs, system logs, and firewall logs for in-depth investigations and Root Cause Analysis.Report and investigate potential security incidents.Contribute to the development/delivery of awareness training and general Information Security education.Vulnerability Management:Conduct Network and System Vulnerability assessments and documentation of corrective/remediation actions.Drive the end-to-end vulnerability lifecycle from discovery to closure.Identify internal and external threats that could result in unauthorized disclosure, misuse, alteration, or destruction of customer's information assets.Ensure timely follow up with patch management and vulnerability remediation with impacted stakeholders.Regional Subject Matter Expert:Identify, evaluate, and assist with security control recommendations to mitigate information security risks.Evaluate and advise on implementation and effectiveness of security controls for compliance with applicable information security laws, regulations, and policies.Independently facilitate meetings and discussions within local corporate office to understand and document processes and systems.Provide guidance to business partners to ensure compliance with information security regulatory requirements and internal policy.Stakeholder Management:Interact and build relationships at all levels in the organization, including the local corporate office.Work with teams globally to ensure compliance with Global IT Security processes, procedures, policies, standards, templates, and guidelines.Stay abreast with evolving information and technology risks, new regulations, laws and requirements for information risk, information security, cybersecurity, information protection and privacy across jurisdictions and overseeing company compliance with as required. Who You Are Behavioural Competencies: Has a passion for Information Security and Privacy disciplines.Highly critical and analytical disposition.High attention to detail and strong listening skills.Ability to work independently with minimal supervision.Natural curiosity and an ability to undertake creative exploration.Self-motivated, with critical attention to deadlines and reporting.The ability to manage tasks simultaneously and meet deadlines within a high energy, fast paced and evolving environment.The ability to grasp and communicate technical issues to a variety of audiences.Strong advocate for an information risk culture.Well-rounded understanding of the information security risks generated by incorrectly deployed and configured applications.Exceptional communication skills and confidence to engage, challenge and/or make presentations with stakeholders who may have little expert technical knowledge.Technical Competencies: Proven experience performing analysis of security events to determine root cause and provide resolution.Very strong working knowledge of security tools such as firewalls, IDS/IPS, A/V, EDR, anti-spam, content management, server and network device hardening, etc.Competence in using an internal and external ticketing system for ITIL-based incident, problem and change management.Previous experience in troubleshooting day-to-day operational processes such as report generation, data verification, data correlation, etc.Proficiency in running, adjudicating and remediating results from vulnerability scans.Strong understanding of PCI DSS.Strong experience with cloud operations - security focused (AWS, Azure).Experience in WAF technologies.Strong understanding of computer networking.Experience with IT/Network operations including server and network/firewall configurations.Scripting knowledge (VBS/JS, PowerShell, Bash, Python).Experience and/or knowledge of security and privacy enhancing technologies such as identity management, application security and network security technologies.Working knowledge of OWASP Top 10 and application security fundamentals.Understanding an experience with enterprise SIEM technologies.Demonstrated knowledge in the areas of risk assessment, strong understandings of secure communications, secure data storage, secure systems development, secure systems deployment, and documentation.Demonstrated understanding of real-world application of (ISO/IEC) 17799:2005(E) standards, COBIT and RISK IT frameworks and PCI-DSS requirements. What You Bring Minimum 4 years of relevant experience in an IT Security role.Proven experience performing analysis of security events to determine root cause and provide resolution.Strong experience with cloud operations - security focused (AWS, Azure).Experience with IT/Network operations including server and network/firewall configuration.Strong understanding of PCI DSS, NIST and other compliance frameworks.Very strong working knowledge of security tools such as firewalls, IDS/IPS, A/V, EDR, anti-spam, content management, server and network device hardening, etc.Preferred experience with above systems in a hotel/hospitality environment.Bachelor's degree or equivalent business qualifications.Information Security certification required (CISSP, GSEC, GMON, or similar).Networking certification preferred (CCNP, CCNA, or similar).This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/28/2024 09:58 AM

BASIC QUALIFICATIONS- 3+ years relevant experience in business analysis, handling live projects/programs end to end, by owning the delivery and reporting- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with SQL- Experience in ExcelDESCRIPTIONThe central leads management team within international seller services is looking for a Business Analyst. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which advertisers and shoppers love, this might be the place for you.The business analyst is responsible for driving deep insights about Leads Management and driving continuous improvement using the data. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. You will work closely with program managers, business intelligence engineers, data scientists and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways.Key job responsibilities• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Define the business problem and solution approach autonomously with limited guidance.• Write concise documents communicating results to stakeholders and visualize data to drive decision makingA day in the life• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Define the business problem and solution approach autonomously with limited guidance.• Write concise documents communicating results to stakeholders and visualize data to drive decision makingAbout the teamLeads Management team (Amazon International Seller Services) supports the International Sales teams in lead generation and lead qualification activities for the entire gamut of Amazon services. Leads management team works in collaboration with a Data Science/BIE team to deliver high quality leads to the Seller management/recruiting teams across the globeWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years experience in a business analyst, data analyst or statistical analyst role- Advance SQL proficiency - experience writing complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports- Advance proficiency with Excel- 2+ years of experience with business intelligence, machine learning models and data visualization tools (e.g. Tableau)- 2+ years of experience with a modern programming language (e.g., Ruby, Python, etc.)Salary: . Date posted: 03/29/2024 10:07 PM

Job Type:Permanent Reference code:125926 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Ottawa, ON; St. John's, NL; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?In this interesting and diverse role, you will help coordinate, facilitate, provide oversight and monitoring of significant issues/matters that can have the potential to negatively impact the Deloitte brand. You will also be responsible for the ongoing enhancements and improvements to existing processes, including updates to brand events frameworks and related playbooks and identification and dissemination of leading practices across the network. In addition, you will provide support and management for strategic quality & risk management projects, working across various key quality and risk stakeholders across the network. Responsibilities include the following: Helping facilitate and coordinate member firm issues and matters that can have potential to negatively impact the Deloitte brand Overseeing and performing follow-ups on member firm issues/matters and report status to relevant parties (member firm & Deloitte Global) Ongoing enhancements to existing framework and playbooks Supporting the management and execution on complex global risk management initiatives and programs (planning, designing, communicating, and follow-up with stakeholders) About the teamGlobal Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.Enough about us, let's talk about you Bachelors' Degree in Business Administration, Accounting, Finance or other business related field. 3+ years of related work experience in risk management or crisis management or prior working experience for a professional services organization in the areas of crisis management, risk resiliency, crisis management, incident response preferred. Quality-oriented, with robust organization, analytical, critical thinking, and decision-making skills; attention to detail and continuous improvement mindset a must Strong verbal and written communication and interpersonal skills Ability to frame, evaluate and address complex issues quickly Easily adaptable to change and capable of setting new strategic direction in short amount of time Strong technical and organizational skills Ability to deliver under pressure and provide informed responses to leadership in short timeframes Ability to handle sensitive leadership information with utmost confidentiality Ability to work productively both independently and/or remotely as well as in a virtual team environment Proficient Microsoft Office skills, strong knowledge of PowerPoint, Excel, and Word Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Cyber Security, Developer, Senior Brand Manager, Equity, Finance, Security, Technology, Marketing

Our national retail client is looking for a Junior Security Incident response analyst to identify, investigate and resolve security incidents. - 28301Location: Mississauga - on site tues/thursDuration: 8 monthsWork Hours: 37.5 hours a weekJob ID: WECJP00028301Responsibilities:Canada’s Information Security team is looking for a dynamic Incident Response Analyst to join our Incident Response team.In this role, you will be in charge of leading the incident management process to identify, investigate and resolve security incidents. Your primary responsibility is to ensure that any security incident is handled efficiently and effectively, minimizing the potential damage and ensuring that operations can resume as quickly as possible.Detection and Reporting Implement security improvements by assessing current situation, evaluating trends and anticipating requirements. Incident Assessment Review, assess and analyze the nature of the detected threat, its potential impact, and the best course of action.Identify the vulnerability that allowed the incident to occur and recommend changes to prevent similar incidents in the future.Incident CoordinationMust Haves:3+ years experience as a Security Incident response analystIncident assessments, Incident coordination, Containment and MitigationWorking experience and familiarity with common security and privacy industry standards (example: ISO/IEC 27001, NIST, PCI DSS, ITIL, COBIT etc.).Nice to Have Retail industry exp Apply

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & InfrastructureJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Data, Integrations and Automation team in Salesforce Business Technology is currently seeking a team member with integration background and who is detail-oriented, proactive self-starter to support various integration applications deployed in production and non-prod environments. Accountable for day to day functioning of Enterprise Integration platform products. Responsible for managing the key aspects of IT service operations; ensuring that SLAs are met and standardizing the processes followed in Run operations. Supports the Service Manager in managing the application support vendor. Activities include problem management, performance and capacity management, service level coordination, incident management, escalation management, release management/execution, change management, DR/ BCP. Recommends improvements that reduce support costs & optimize performance. Responsibilities:Customer Zero: Partner with Mulesoft core Engineering team to release new product features and capabilities to Internal teams, test the features and provide feedback for improvementMulesoft Anypoint platform administration including access and entitlements management, deployment support and Application support.Partner with internal Salesforce users to proactively identify application issues and resolve them.Collaborate with Integration Product and Engineering teams to design, develop, test and release new integration applications.Perform data reconciliations to proactively identify data discrepancies, identify issue themes and root cause.Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, Access management controls, Interface controls, and change management controls.Supervise and resolve system generated failure notifications for integration applicationsSupervise Integration platform availability, resource utilization (CPU, Memory) and proactively resolve issues.Designs, builds, implements and administers supervising tools and solutions for systems and platformapplicationsBuilds tools and processes that enable the business to move fast, without incident or downtimeHas knowledge of routine maintenance tasks for infrastructure/application systems such as backups, patch management, hot fixes and software releasesDevelops and implements standard operating procedures and best practicesDiagnoses and resolves sophisticated application problemsEnsures proactive and preventive maintenance activities are implemented by MSP to improve the availability of services and maintain continuityDocument support process, standard operational procedures, support reference manuals.Required Skills:4+ years of experience with Mulesoft Anypoint platform administration or development4+ years of experience using Unix/Linux OS environments4+ years of experience with relational database and SQL queries2+ years experience with Salesforce administration and SOQLFamiliar with integration strategies like API-led connectivity in MulesoftFamiliarity working within strict Change Management and Release Management processesDemonstrated ability to build and execute efficient business processes and methodologies.Bachelor degree in computer sciences, programming or a related fieldDesired Skills:Certified Mulesoft Integration Associate OrCertified Mulesoft DeveloperAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:18 PM

Sr. Application Support Analyst to provide Support for our Global Banking Client - 0327Location: Toronto - 2-3 days in office. on-call weekend support is required, once every 2 month rotation.Length: 6 Months (Possibility of Extension) We are working on an application DTP (Derivatives Trade Processing), which is current strategic settlement system developed application for Global Market Operations to fulfil business daily operations requirements.Must Have Skills: PRD and Incident management.Business knowledge of Derivatives markets, as well as derivative products such as Credit. Interest Rate and Equity Derivatives, Commodities and FXOptions.Nice to Have Skills:3+ years in Calypso support• Good knowledge of Core Java (preferably on Java 8) and RMI• Good knowledge of DevOps and AGILE principles.• Knowledge of Middleware Technologies preferably IBM WebSphere MQ/Solace. Apply

Application Deadline: 04/18/2024Address: 4100 Gordon Baker RoadJob Family Group:TechnologyMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.Works with development teams to build solutions that use enterprise monitoring/logging, are "self-healing", and require minimal to zero maintenance.Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.Conducts independent analysis and assessment to resolve strategic issues.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Leads/Conducts incident recovery and detailed root case analysis.Deploys manual code to production environment.Facilitates or completes analysis, design and configuration of viable solutions to highly complex technology problems that would improve data center and support activities.Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.Supports deployment activities, managing implementation issues to resolution.Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.Collaborates and engages with the appropriate areas across the bank.Develops or helps to develop the knowledge assets required for the operation.Promotes adherence to standards and industry best practices.Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Mainframe, Zos, windows, and UNIX would be main technical skills requiredTypically 2-5 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Technical proficiency gained through education and/or business experience.Night shift- Tuesday- Friday- 11pm to 8am- OnsiteCompensation and Benefits:$60,000.00 - $111,700.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Our Calgary client is looking for a Intermediate Application Support Analyst to support, develop and configure ETRM applications in the oil & gas sector. (Req 8403)Calgary candidates, 4 days per week in our client's downtown Calgary office. Must Haves:4+ years experience as an Application Support Analyst or Business Systems Analyst providing Tier 3 Support (troubleshooting, development, configuration etc.)Experience supporting Trade Capture and ETRM systems across Crude Oil, Natural Gas, NGLs, Refined Products, Derivative (Allegro, Right Angle, Egistix)Experience supporting critical systems on Linux and Microsoft platformsSystem development using Java, C# .NET/COREExperience supporting systems on Oracle and SQL Server databasesResponsibilities: Tier 3 support, solution and technical requirements, operational tasks, testing, incident management, upgrades and patch execution, test plans, operational support manualsProvide Application solution requirements, to define and support the design, build and operations of application functionalityInterface with partners and vendors for development and support or applications Apply

Application Deadline: 04/29/2024Address:100 King Street WestThe Service Delivery Advisor (SDA) has accountability for ensuring efficient, reliable, and available technology service delivery to their aligned CIO stakeholder(s). The SDA provides input, governance and support to their CIO strategies, its portfolios and business products; ensuring socialization within IT Operations Support (ITOS). He/she oversees service availability and service improvement plans for their Line of Business (LOB), assuring Service Level Agreement (SLA) compliance.The incumbent is the prime interface for their aligned CIO for all services/issues/concerns/gaps for ITOS. They are responsible for all aspects of the CIO's relationship with ITOS and work in partnership with Technology teams (DevOps/Engineering), IT Operations and CIO Business Relationship Managers (BRM) to ensure CIO and ITOS standards of service are met or exceeded. The SDA creates an easy and clear path for CIO interactions with its Technology (Engineering & DevOps) partners and creates confidence in Technology's ability to respond. Collaborates with Operations Manager, Technology Development, COEs and customers to ensure day-to-day operational issues are addressed expediently.Is responsible for incident and problem reporting (works in concert with Reporting Analysts to ensure integrity of end result) to ensure trends are identified and appropriate actions are taken.Completes metrics reporting and trending (weekly, monthly, quarterly) for the purpose of communicating to Line of Business (LOB) representatives and Enterprise Infrastructure (EI) executives.Is responsible for holding weekly client service discussions to identify significant issues or exceptional service efforts.Ensures business is aware of major changes that affect service and obtains business approval when required.Follows service restoration and ensures post-mortem for root cause analysis is performed to ensure issues are addressed.Provides recommendations to the business during service disruptions and temporary bypass scenarios to help identify the best solution for both the business and operations.Participates in Major Incident Recovery Teams and Technical Recovery Teams as required, representing the business while providing impacts and updating the client.Follows the ITIL (IT Infrastructure Library) process in reporting incidents and problems to ensure a consistent approach is taken in managing issues.Participates in regular customer service reviews to share service insight and gain client perspective of the service provided.Is available 24x7 (scheduled oncall) for major issues having business implications to ensure client interests are appropriately represented. Possesses the ability to effectively translate business speak to technical and vise-versa to ensure ongoing communications are clearly understood by all parties.Managing the day-to-day activities of the Problem processProviding oversight on the progress of root cause investigation performed by Level 2 and 3Provides stakeholder communication on Active problems and their investigation progressEnsure the Coordination for resolution of problems goes through Change ManagementReview problems to check for quality and completeness for problems within support scopeDrives the efficiency and effectiveness of the Problem Management process & Discover continual service improvement opportunitiesCoordinate and oversee the management of WMT owned problem recordsEnsure Problem Records are assigned, properly documented, and closed/updated as per Problem Governance GuidelinesMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.• Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.• Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables. • Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery. • Supports deployment activities, managing implementation issues to resolution. • Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution. Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment. Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available. Collaborates and engages with the appropriate areas across the bank. Develops or helps to develop the knowledge assets required for the operation. Promotes adherence to standards and industry best practices. Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas. Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology. Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learningQualifications:Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Service Operations AnalystJob no: 503970 Work type: Contract Full Time Location: Various Categories: IT/Technology Contract Vacancy for Approximately 5 Months Location Negotiable - Australia Wide Great opportunity to join an iconic Australian brand $104K to $129K (pro rata) plus 15.4% ABC Nominated Super Fund The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information about working at the ABC, please feel free to explore our careers page at About the Role Product & Technology is seeking an experienced Service Operations Analyst to deliver outstanding operational activities relating to various service management practices. You will carry out particularly complex and highly specialised work relating to various service management practices, such as Incident Management (including major incident management), Change Management, Problem Management, Service Catalogue Administration and Request Fulfilment. You will engage various support teams to proactively identify opportunities for continuous improvement of the existing various service management practices and related platforms. You'll also provide expert/specialist advice, guidance and training to staff on existing service management processes and supporting platforms, such as Service Now. About You You'll have extensive industry experience with broad understanding of business processes around content delivery within the ABC along with associated technology. In addition, good understanding of various service management processes and related best practices to deliver technology will be highly beneficial. You are highly analytical with the ability to identify, analyse, diagnose and resolve particularly complex issues around processes that underpin technology delivery, for continuous improvement. You're an excellent communicator with outstanding interpersonal and stakeholder management skills, with the ability to operate in high pressure situations (e.g., major incident management) For further details on the role and requirements, please refer to the full position description: For further information on this position please contact Manager Service Operations on 0456 801 726 Please feel free to contact or 02 8333 2348 where you can request recruitment and selection information in alternate formats, request adjustments, or have accessibility requirements met wherever possible. We are unable to accept email applications, please ensure you submit your application through our online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. Applications Close: 11:55 pm, Wednesday 24 April 2024 Advertised: 10 Apr 2024 6:00 AM E. Australia Standard Time Applications close: 24 Apr 2024 11:55 PM E. Australia Standard TimeSalary: . Date posted: 04/10/2024 10:04 AM