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Clinic Assistant - AY2 - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 346916 Position Number: 20017680 Posting End Date: Open until filled City: Winnipeg Site: WRHA Community Health Services Work Location: Winnipeg Community Department / Unit: CIVP Admin Job Stream: Non-Clinical Union: CUPE-FS-WCEOApr Anticipated Start Date - End Date: ASAP - Indefinite Reason for Term: Other Leave FTE: 0.80 Anticipated Shift: Days;Evenings;Weekends Daily Hours Worked: 5.80 Annual Base Hours: 1885 Salary: $20.768, $21.245, $21.781, $22.345, $23.002, $23.586 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview The Winnipeg Regional Health Authority is seeking a highly motivated AY2 - Clinic Assistant with excellent interpersonal and communication skills to provide administrative support to the Community IV Program (Home Care). Reporting to the Manager Facility & Support Services, the incumbent acts as a receptionist for clients and service providers, manages appointments and schedules in Accuro, participates in client care functions, maintains client charts and databases, maintains medication and supply inventories using a standardized checklist, performs a variety of clerical support functions and maintains site organization and environmental controls. The incumbent will contribute to a respectful work environment and participate in workload sharing and coverage within the Community administrative support team for the program and clinics within the community area(s). Experience A minimum of two years related healthcare experience required.Data entry experience requiredExperience in email and computerized calendars required.Experience with mail distribution, photocopying and faxing is essential.Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information.Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required. Basic Cardiac Life Saving Certificate preferred. Nonviolent Crisis Intervention training preferred. A combination of education and experience may be considered. Qualifications and Skills Working knowledge of electronic medical records preferred. Excellent communication skills with switchboard/receptionist experience. Experience in a community health care office would be an asset. Excellent command of the English language (both oral and written). Ability to effectively work as a team member. Ability to maintain confidentiality. Ability to plan and organize a heavy workload, under pressure, to meet deadlines. Demonstrated ability to work independently, with minimal supervision. Keyboarding speed of 40 wpm required. Knowledge of medical terminology required. Proficiency in Microsoft Word, Excel and Outlook required. Proficiency with Microsoft Access and PowerPoint preferred. Physical Requirements Must be able to do moderate lifting and a moderate amount of walking. This term position may end earlier as outlined in your collective agreement. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Facilities Assistant
Hatch, Vancouver, British Columbia
As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Our Vancouver office has an excellent opportunity to join our facilities team. Reporting the the Facilities Manager, the successful candidate will provide administrative and operational support to the Facilities department and Vancouver office. In this role you will:- Assist the facilities manager as required including monitoring and resolving facilities tickets and supporting a variety of facilities tasks and projects as required- Administrative tasks including: Filing and data entry- Coding and processing vendor invoices- Maintain office supply inventory including general office supplies and kitchen supplies and re-stocking as required- Responsible for managing PPE inventory and assisting employees with their PPE requirements- Daily reception coverage- Collect mail and distribute in the office- Fleet (vehicle) maintenance- Coordinate vehicle service requests with receptionist- Perform weekly vehicle checks on pool vehicles- Monitor daily boardroom use- Catering management for both internal and external meetings- Liaising with caterers for catering orders, deliveries etc.- Preparing the meeting space for catering set-up and cleaning afterwards- Placing 310-Maxx tickets for repairs etc.- Partnering with other shared services teams (Human Resources and IT) in onboarding process to ensure all new staff requirements are actioned in a timely manner What you bring:- High school diploma and equivalent work experience- Excellent organizational, interpersonal, and communication skills- Ability to manage and prioritize multiple tasks in a fast-paced environment- Customer service experience- Ability to work both independently, as well as on a team- Ability to communicate politely and effectively in person, in writing, and on the telephone- Ability to lift up to 60 pounds- Ability to bend and stand for long periods of time- Highly proficient in Microsoft Office Preferred:- Previous experience working in an engineering consultancy firm is an asset- Previous experience working in a facilities role is an asset- Experience in Zendesk is an asset- Ability to work flexible hours on an ad-hoc basis Why join us?Work with great people to make a differenceCollaborate on exciting projects to develop innovative solutionsTop employerWhat we offer you? Flexible work environmentLong term career developmentThink globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
Facilities Assistant
Hatch, Vancouver, British Columbia
Our Vancouver office has an excellent opportunity to join our facilities team. Reporting the the Facilities Manager, the successful candidate will provide administrative and operational support to the Facilities department and Vancouver office. In this role you will:- Assist the facilities manager as required including monitoring and resolving facilities tickets and supporting a variety of facilities tasks and projects as required- Administrative tasks including:o Filing and data entryo Coding and processing vendor invoices- Maintain office supply inventory including general office supplies and kitchen supplies and re-stocking as required- Responsible for managing PPE inventory and assisting employees with their PPE requirements- Daily reception coverage- Collect mail and distribute in the office- Fleet (vehicle) maintenanceo Coordinate vehicle service requests with receptionisto Perform weekly vehicle checks on pool vehicles- Monitor daily boardroom use- Catering management for both internal and external meetingso Liaising with caterers for catering orders, deliveries etc.o Preparing the meeting space for catering set-up and cleaning afterwards- Placing 310-Maxx tickets for repairs etc.- Partnering with other shared services teams (Human Resources and IT) in onboarding process to ensure all new staff requirements are actioned in a timely manner What you bring:- High school diploma and equivalent work experience- Excellent organizational, interpersonal, and communication skills- Ability to manage and prioritize multiple tasks in a fast-paced environment- Customer service experience- Ability to work both independently, as well as on a team- Ability to communicate politely and effectively in person, in writing, and on the telephone- Ability to lift up to 60 pounds- Ability to bend and stand for long periods of time- Highly proficient in Microsoft Office Preferred:- Previous experience working in an engineering consultancy firm is an asset- Previous experience working in a facilities role is an asset- Experience in Zendesk is an asset- Ability to work flexible hours on an ad-hoc basis Why join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employerWhat we offer you? Flexible work environment Long term career development Think globally, work locally
People & Culture Administrator/Reception
Paladin Security, Halifax, NS
OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsOur People & Culture Assistant/Receptionist is responsible for the provisions of general administration support for our Halifax Branch. You will assist in the onboarding of new employees and processing existing employee compliance files to stay current. This is a challenging and dynamic assignment for an individual who is self-motivated, has the ability to manage a variety of assignments, and is seeking career advancement opportunities.Job Duties:•Reception coverage•Greet visitors as they enter the office•Answering and directing all incoming calls•Ordering of uniforms, office supplies, and more•Maintain inventory for uniform room and the issuing of uniforms to our Officers•Prepare employment hire packages•Processing of employee's files, compliance, and benefits•Preparing employment verficiation letters•Security License application processing and tracking for new hires•Tracking of immunization & referrals•Maintaining electric / hard copy office records and filing systems•Assisting office staff with administrative duties as requiredQualifications•Minimum 1-2 years' experience in a similar role•Efficient in all MS Office applications•Excellent communication skills (verbal and written)•Excellent organizational and time management skills•Keen attention to detail•Significant demonstrated experience providing administrative support in a broad variety of administrative and clerical functions, including customer service and record management•Ability to exercise initiative and work independentlyEducation Requirements (Any) High School Diploma/GED Certificate Diploma or Bachelors Degree in Occupational Health and Safety (or related) fieldAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Manager, People & Culture This is a Full-Time position Monday - Friday. Number of Openings for this position: 1
Office Assistant/Receptionist
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $24.76 - $26.38 / hour Why Fraser Health?Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley. Take the next step and apply so we can continue the conversation with you. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights. All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Detailed OverviewUnder the supervision of the Office Coordinator or designate, the Office Assistant /Receptionist provides clerical, stenographic and receptionist services for Mental Health Services. Responsibilities Provides reception service by answering telephones, taking information and transferring calls to appropriate staff in accordance with client or agency requests. Maintains master appointment books for all staff. Provides front-line screening service by taking appropriate information by telephone and over the counter contact; records and processes same, and assesses situation(s) to determine degree of urgency on each new referral and then relates information to on-duty intake worker. Provides routine information to clients and general public that includes appointments, telephone numbers of other services, pamphlets, etc; attends to clients in the waiting room. Provides typing and clerical services to the Mental Health Centre staff, particularly in relation to client information by typing routine correspondence, psychiatric and psychological assessments, consultation reports, minutes of meetings, and transcription from dictaphone and hand written notes. Obtains general intake information (history) on referrals and appointments, etc. Gathers and processes client information forms, etc. in order to register and discharge files as required; ensures client record security. Maintains office files by filing reports and correspondence pertinent to client files; files client files daily and performs general filing duties; retrieves files daily for appointments; gathers and maintains information for statistics, as required. Sorts incoming mail and prepares outgoing mail daily; arranges for courier delivery/pick-up. Sets up appointments and arranges meetings, as required. Records leave management information. Photocopies, faxes delivers reports and orders supplies, as required Performs other related duties as assigned. QualificationsEducation and ExperienceGrade 12, plus completion of a recognized Medical Office Assistant certificate plus one (1) year's recent, related experience or an equivalent combination of education, training and experience.Skills and Abilities Ability to type 45 wpm. Knowledge of medical terminology. Ability to operate multi-line switchboard. Ability to communicate effectively both verbally and in writing. Ability to deal effectively with others. Ability to plan, organize and prioritize work. Ability to operate related equipment using a variety of software applications. Working knowledge of general office practices and procedures and their application. Comprehensive knowledge of relevant acts, regulations, programs, policies and procedures. Physical ability to perform the duties of the position.
Guest Services Agent - Front Desk
Sodexo Inc., Prince George, BC
Company DescriptionGrow your career with a company that shares your passion! Our Energy & Resources Division has an exciting new opportunity to join the Sodexo team as our next - Guest Services AgentSodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 53 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada! Job DescriptionPosition: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities.Primary Responsibilities Processing check-ins and check-outs daily including issuing of room keys, processing walk in reservations, and issuing badges.Managing room assignments and availability according to SOP’s and client’s standards.Accurate record-keeping for guest and stay information.Liaising with the Accommodations team to ensure room availability.Complete room transfers according to the SOP with manager approval.Completing daily occupancy information reports as required by Sodexo and JFJV (the Client).Reviewing and verifying weekly and monthly occupancy data for accuracy and processing month end reports.Making photocopies or preparing documentation as requested.Organization and filing of all paperwork (e.g., registration cards, rule signoffs, electronic reports, etc.)Providing friendly and prompt service to guests and clients approaching the front office, email and on the phone.Assisting with guest inquiries and forwarding to the correct personnel as required.Managing and processing guest feedback and service requests in a timely manner.Completing audits on occupancy information and recreation equipment.Reviewing and responding to emails as required daily.Communicating and reviewing communication daily with the GSA who is taking over their workstation.Complete inventory as assigned.Processing maintenance service requests when issues are reported to the front office.Handle guest inquiries/complaints and escalate to Guest Services Manager/Assistant Guest Services Manager and Recreation and Wellness Coordinators as required.Supporting overall operations by completing various tasks such as posting information to boards as instructed, aiding housekeeping and security with information required to do their jobs effectively, answer radio, record teamster trips, processing work orders and administering equipment etc.Data entry and data confirmation as assigned.Complete night audit process.Complete all training tasks as assigned.Be familiar with all Standard Operating Procedures and offer feedback when required for changes and improvements to the overall Guest Services Program.Assist coworkers as needed with the tasks assigned to their workstations.Following all safety procedures and participating in safety programs.Other tasks as deemed necessary by the Accommodation Manager, Guest Services Manager, Assistant Guest Services Manager, Assistant Accommodation Managers. QualificationsCompetencies High School diploma, GED, or equivalent experience.Working knowledge of standard office practices and procedures (emailing, filing, organization).2-5 years previous large camp work experience as a front desk agent a strong asset.1-2 years of front desk experience in a hotel environment. Preferably Marriott, Hilton, or Accor Brands.1-2 years of experience using a property management system.1-2 years of customer service experience.Preferred candidates will have the following:Be proficient with Microsoft office including Excel and Outlook.Experience using INNfinity.Experience using Visionline.Experience using travel booking systems.May accept an equivalent combination of education, training, and experience.Must have a good attendance record. Must have a good disciplinary record. May be required to work day shift, split shift, or night shift. Personal and professional integrity, appearance, and demeanor. Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress. Additional InformationWhat Sodexo Can Offer You: Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability Canada’s Top Employers for Young People 2019 Canada’s Best Employers by Forbes 2019 Diversity Inc. Top 50 employer 2019 · And so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Follow us on social media to see first-hand what we are all about! Instagram: @SodexoCanadaCareersTwitter: @SodexoJobsCALinkedIn: Sodexo Canada CareersFacebook: Sodexo CA Jobs
Primary Care Assistant
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 358273 Position Number: 20015249 Posting End Date: May 6, 2024 City: Winnipeg Employer: Winnipeg Regional Health Authority Department / Unit: Primary Care Job Stream: Clinical Union: CUPE Anticipated Start Date: 05/21/2024 FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $20.768, $21.245, $21.781, $22.345, $23.002, $23.586 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Reporting to the Primary Care Manager, this role functions as a key member of the Primary Health Care Team and is responsible to manage client’s overall clinical visit. The incumbent performs a variety of Administrative and Team functions and acts as the client’s key point of contact with their Team. This role focuses on developing and maintaining strong relationships with clients, Team members, and other professionals through direct participation in client care activities. This role is the face of a customer service system and ensures clients consistently receive responsiveness, caring, and concern. Empathy, compassion and quality are at the core of the primary care clinic’s customer service system. The Primary Care Assistant must possess excellent customer service skills to assure all clients, that they are the Team’s only priority during their visit. This role requires an understanding of advanced access principles and concepts to support access and patient flow within an inter-professional environment. This position will be responsible for arranging, managing and maintaining appointments, schedules and client (records), and site organization and environmental control. The incumbent must contribute to a respectful, safe and culturally appropriate work environment, and participate in workload sharing within their Team and the overall clinic as needed. Experience A minimum of two years related healthcare experience required. Experience in email and computerized calendars required. Working knowledge of electronic medical records preferred. Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information. Switchboard/receptionist experience. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required. Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy. A combination of education and experience may be considered. Certification/Licensure/Registration Not Applicable Qualifications and Skills Keyboarding Speed of 40 wpm required. Knowledge of medical terminology required. Proficiency in Microsoft Word, Excel and Outlook required. Cultural Safety preferred. Mental Health First Aid preferred. Nonviolent Crisis Intervention training preferred. Demonstrated ability to effectively work as a team member and form respectful relationships with team members, other professionals, clients and the community. Excellent communication and interpersonal skills. Excellent command of the English language (both oral and written). Knowledge of other languages especially indigenous languages considered an asset. Respectful of diversity and values diverse perspectives and ideas. Ability to apply critical thinking for favorable client results. Demonstrates flexibility and adaptability through embracing and applying new practices to accomplish goals and solve problems. Knowledgeable in the fundamentals of Service Excellence, Customer Service and Cultural Safety. Ability to maintain confidentiality and manage private and confidential information. Ability to plan and organize a heavy workload, under pressure, to meet deadlines. Demonstrated ability to work independently, with minimal supervision and take initiative through action that favorably influences events. Physical Requirements Must be able to do moderate lifting and a moderate amount of walking. Must be able to function effectively in a fast-moving environment with frequent interruptions. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Primary Care Assistant - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 356306 Position Number: 20003081 Posting End Date: May 7, 2024 City: Winnipeg Employer: Winnipeg Regional Health Authority Site: WRHA Community Health Services Department / Unit: Primary Care Job Stream: Clinical Union: CUPE Anticipated Start Date: ASAP FTE: 1.00 Anticipated Shift: Days;Evenings;Weekends Work Arrangement: In Person Daily Hours Worked: 7.25 Annual Base Hours: 1885 Salary: $20.768, $21.245, $21.781, $22.345, $23.002, $23.586 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Reporting to the Primary Care Manager, this role functions as a key member of the Primary Health Care Team and is responsible to manage client’s overall clinical visit. The incumbent performs a variety of Administrative and Team functions and acts as the client’s key point of contact with their Team. This role focuses on developing and maintaining strong relationships with clients, Team members, and other professionals through direct participation in client care activities. This role is the face of a customer service system and ensures clients consistently receive responsiveness, caring, and concern. Empathy, compassion and quality are at the core of the primary care clinic’s customer service system. The Primary Care Assistant must possess excellent customer service skills to assure all clients, that they are the Team’s only priority during their visit. This role requires an understanding of advanced access principles and concepts to support access and patient flow within an inter-professional environment. This position will be responsible for arranging, managing and maintaining appointments, schedules and client (records), and site organization and environmental control. The incumbent must contribute to a respectful, safe and culturally appropriate work environment, and participate in workload sharing within their Team and the overall clinic as needed. Experience A minimum of two years related healthcare experience required. Experience in email and computerized calendars required. Working knowledge of electronic medical records preferred. Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information. Switchboard/receptionist experience. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required. Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy. A combination of education and experience may be considered. Certification/Licensure/Registration Not Applicable Qualifications and Skills Keyboarding Speed of 40 wpm required. Knowledge of medical terminology required. Proficiency in Microsoft Word, Excel and Outlook required. Cultural Safety preferred. Mental Health First Aid preferred. Nonviolent Crisis Intervention training preferred. Demonstrated ability to effectively work as a team member and form respectful relationships with team members, other professionals, clients and the community. Excellent communication and interpersonal skills. Excellent command of the English language (both oral and written). Knowledge of other languages especially indigenous languages considered an asset. Respectful of diversity and values diverse perspectives and ideas. Ability to apply critical thinking for favorable client results. Demonstrates flexibility and adaptability through embracing and applying new practices to accomplish goals and solve problems. Knowledgeable in the fundamentals of Service Excellence, Customer Service and Cultural Safety. Ability to maintain confidentiality and manage private and confidential information. Ability to plan and organize a heavy workload, under pressure, to meet deadlines. Demonstrated ability to work independently, with minimal supervision and take initiative through action that favorably influences events. Physical Requirements Must be able to do moderate lifting and a moderate amount of walking. Must be able to function effectively in a fast-moving environment with frequent interruptions. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Patient Registration Clerk
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 358390 Position Number: 20033517 Posting End Date: May 7, 2024 City: Winnipeg Employer: Winnipeg Regional Health Authority Site: Grace Hospital Department / Unit: Patient Registration - GGh Job Stream: Non-Clinical Union: CUPE Anticipated Start Date - End Date: 05/24/2024 - 08/31/2024 Reason for Term: Other Leave FTE: 0.70 Anticipated Shift: Evenings Work Arrangement: In Person Daily Hours Worked: 7.50 Annual Base Hours: 1950 Salary: $19.763, $20.355, $20.966, $21.594, $22.244, $22.910 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Receives patients who are being registered to an inpatient or outpatient program. Obtains all required documentation to pre-admit, register and assign beds to a patient according to Departmental and Hospital policies and procedures. Updates the ADT system by entering transfers, discharges and other edit information. Clerical duties include answering the telephones, responding to patient and visitor inquiries, and faxing information to internal and external sources as defined by policy. Other responsibilities include assigning beds, picking up and delivering charts, providing coverage for Communications Clerk, sending chart request information to Health Records on days and evenings and pulling charts from Health Records as required. Experience Experience as a ward clerk, Unit Assistant, Secretary or Receptionist in a clinical area is deemed to meet the definition of related. Education (Degree/Diploma/Certificate) Grade 12 education. Successful completion of a Medical Office Assistant Program from a recognized College, Unit Clerk. Certificate program, or the first year of a recognized Health Information Management Professional program required; OR successful completion of a recognized medical terminology course, PLUS one year related office experience preferably in a Medical Record or Patient Registration Department, required. Certification/Licensure/Registration Not Applicable Qualifications and Skills Working knowledge of patient data systems such as EPR (Electronic Patient Record) and ADT (Admission, Discharge, Transfer) System preferred. Keyboarding speed of 45 wpm. Ability to cope in stressful situations and ability to cope with the fluctuating work load. Demonstrated effective verbal and written communication in the English language required. Ability to work with minimal supervision. Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and good communication skills. Physical Requirements Not Applicable This term position may end earlier as outlined in your collective agreement. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Unit Assistant
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 358385 Position Number: 20043501 Posting End Date: May 7, 2024 City: Winnipeg Employer: St. Boniface Hospital Site: St. Boniface Hospital Department / Unit: Fetal Assessment Unit Job Stream: Clinical Support Union: CUPE Anticipated Start - End Date: ASAP - Indefinite Reason for Term: Other Leave FTE: 0.50 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $20.090, $20.694, $21.314, $21.952, $22.612, $23.291 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. . Position Overview Under the general supervision of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface General Hospital, the Unit Assistant is responsible for providing clerical and patient related support to include: scheduling appointments/consults; preparing examining rooms; assisting patients; preparing charts; performing receptionist duties; assisting in the Records Area; ordering supplies; processing physicians' orders; and performing other related duties as assigned. Experience Six (6) months experience in a nursing unit. Education (Degree/Diploma/Certificate) Grade 12 or equivalent. Successful completion of the St. Boniface General Hospital Ward Clerk Training Program. Note: Six (6) months Ward Clerk experience on a nursing unit in lieu of ''Successful completion of the St. Boniface Hospital Ward Clerk Training Program'' shall be applicable only to those applicants in a ''grandfathering'' situation - i.e. those who have previous ward clerk experience without having completed the Ward Clerk Training Program. Minimum experience required in these instances shall be one (1) year in total. Certification/Licensure/Registration Not Applicable Qualifications and Skills Knowledge of computer systems. Ability to read, write, speak and understand English. Ability to retain information which is of a confidential nature. Good telephone manner. Good interpersonal communication skills. Ability to adapt readily to stressful situations. Ability to work independently with minimal supervision. Physical Requirements Physically capable of assisting patients in wheelchairs. St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day. This term position may end earlier as outlined in your collective bargaining agreement. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Primary Care Assistant - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 355637 Position Number: 20047559 Posting End Date: May 9, 2024 City: Winnipeg Employer: Winnipeg Regional Health Authority Site: WRHA Community Health Services - Access Downtown - 640 Main Street Department / Unit: Primary Care Job Stream: Clinical Union: CUPE Anticipated Start Date: ASAP FTE: Casual Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $20.768, $21.245, $21.781, $22.345, $23.002, $23.586 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Reporting to the Primary Care Manager, this role functions as a key member of the Primary Health Care Team and is responsible to manage client’s overall clinical visit. The incumbent performs a variety of Administrative and Team functions and acts as the client’s key point of contact with their Team. This role focuses on developing and maintaining strong relationships with clients, Team members, and other professionals through direct participation in client care activities. This role is the face of a customer service system and ensures clients consistently receive responsiveness, caring, and concern. Empathy, compassion and quality are at the core of the primary care clinic’s customer service system. The Primary Care Assistant must possess excellent customer service skills to assure all clients, that they are the Team’s only priority during their visit. This role requires an understanding of advanced access principles and concepts to support access and patient flow within an inter-professional environment. This position will be responsible for arranging, managing and maintaining appointments, schedules and client (records), and site organization and environmental control. The incumbent must contribute to a respectful, safe and culturally appropriate work environment, and participate in workload sharing within their Team and the overall clinic as needed. Experience A minimum of two years related healthcare experience required. Experience in email and computerized calendars required. Working knowledge of electronic medical records preferred. Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information. Switchboard/receptionist experience. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required. Basic Life Support recognized by the Heart and Stroke Foundation of Canada (i.e., CPR Anytime Family and Friends) provide certificate if it is made available. A combination of education and experience may be considered. Certification/Licensure/Registration Not Applicable Qualifications and Skills Keyboarding Speed of 40 wpm required. Knowledge of medical terminology required. Proficiency in Microsoft Word, Excel and Outlook required. Cultural Safety preferred. Mental Health First Aid preferred. Nonviolent Crisis Intervention training preferred. Demonstrated ability to effectively work as a team member and form respectful relationships with team members, other professionals, clients and the community. Excellent communication and interpersonal skills. Excellent command of the English language (both oral and written). Knowledge of other languages especially indigenous languages considered an asset. Respectful of diversity and values diverse perspectives and ideas. Ability to apply critical thinking for favorable client results. Demonstrates flexibility and adaptability through embracing and applying new practices to accomplish goals and solve problems. Knowledgeable in the fundamentals of Service Excellence, Customer Service and Cultural Safety. Ability to maintain confidentiality and manage private and confidential information. Ability to plan and organize a heavy workload, under pressure, to meet deadlines. Demonstrated ability to work independently, with minimal supervision and take initiative through action that favorably influences events. Physical Requirements Must be able to do moderate lifting and a moderate amount of walking. Must be able to function effectively in a fast-moving environment with frequent interruptions. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Effective April 1, 2024, Golden West Centennial Lodge will also be part of the WRHA legal entity. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Guest Services Agent - Front Desk
Sodexo Inc., Edmonton, AB
Company DescriptionGrow your career with a company that shares your passion! Our Energy & Resources Division has an exciting new opportunity to join the Sodexo team as our next - Guest Services AgentSodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 53 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada! Job DescriptionPosition: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourHiring Point: Prince GeorgeThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities.Primary Responsibilities Processing check-ins and check-outs daily including issuing of room keys, processing walk in reservations, and issuing badges.Managing room assignments and availability according to SOP’s and client’s standards.Accurate record-keeping for guest and stay information.Liaising with the Accommodations team to ensure room availability.Complete room transfers according to the SOP with manager approval.Completing daily occupancy information reports as required by Sodexo and JFJV (the Client).Reviewing and verifying weekly and monthly occupancy data for accuracy and processing month end reports.Making photocopies or preparing documentation as requested.Organization and filing of all paperwork (e.g., registration cards, rule signoffs, electronic reports, etc.)Providing friendly and prompt service to guests and clients approaching the front office, email and on the phone.Assisting with guest inquiries and forwarding to the correct personnel as required.Managing and processing guest feedback and service requests in a timely manner.Completing audits on occupancy information and recreation equipment.Reviewing and responding to emails as required daily.Communicating and reviewing communication daily with the GSA who is taking over their workstation.Complete inventory as assigned.Processing maintenance service requests when issues are reported to the front office.Handle guest inquiries/complaints and escalate to Guest Services Manager/Assistant Guest Services Manager and Recreation and Wellness Coordinators as required.Supporting overall operations by completing various tasks such as posting information to boards as instructed, aiding housekeeping and security with information required to do their jobs effectively, answer radio, record teamster trips, processing work orders and administering equipment etc.Data entry and data confirmation as assigned.Complete night audit process.Complete all training tasks as assigned.Be familiar with all Standard Operating Procedures and offer feedback when required for changes and improvements to the overall Guest Services Program.Assist coworkers as needed with the tasks assigned to their workstations.Following all safety procedures and participating in safety programs.Other tasks as deemed necessary by the Accommodation Manager, Guest Services Manager, Assistant Guest Services Manager, Assistant Accommodation Managers. QualificationsCompetencies High School diploma, GED, or equivalent experience.Working knowledge of standard office practices and procedures (emailing, filing, organization).2-5 years previous large camp work experience as a front desk agent a strong asset.1-2 years of front desk experience in a hotel environment. Preferably Marriott, Hilton, or Accor Brands.1-2 years of experience using a property management system.1-2 years of customer service experience.Preferred candidates will have the following:Be proficient with Microsoft office including Excel and Outlook.Experience using INNfinity.Experience using Visionline.Experience using travel booking systems.May accept an equivalent combination of education, training, and experience.Must have a good attendance record. Must have a good disciplinary record. May be required to work day shift, split shift, or night shift. Personal and professional integrity, appearance, and demeanor. Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress. Additional InformationWhat Sodexo Can Offer You: Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability Canada’s Top Employers for Young People 2019 Canada’s Best Employers by Forbes 2019 Diversity Inc. Top 50 employer 2019 · And so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Follow us on social media to see first-hand what we are all about! Instagram: @SodexoCanadaCareersTwitter: @SodexoJobsCALinkedIn: Sodexo Canada CareersFacebook: Sodexo CA Jobs