Program Manager Requisition ID 2024-11894 Department Psychology Employment Type Temporary Time Type Full-Time Hiring Range $64,375 - $80,468 Job Category Administration Job Location : Location CA-ON-Waterloo Overview Reporting to the Administrative Officer, the Program Manager oversees the Psychology program with the collaboration of the Associate Chair Undergraduate, the Associate Chair Graduate, the HRM Director, and the program coordinators. This position coordinates the Psychology programs, supervises, and strategizes to ensure it is a success. Term: 1 year Responsibilities Oversee Psychology ProgramsProvides strategic support for the Psychology Undergraduate (UG) program, Human Resources Management (HRM) program, and the Graduate programServes as back-up advisor and resource to students and faculty on matters pertaining to UG, Grad, and HRM programsInvestigates program administrative issues and provides administrative support to the senior departmental administratorsReviews the transfer credit equivalency assessment performed by the HRM Program Coordinator and Academic Advisor to determine the need of consulting with the Associate Chair;Develops and maintains a number of critical processes and departmental administrative structures, including the UG student database, student records, program websites, SharePoint site, and Teams for scheduling midterm examsUpdates the UG Academic Advisement Templates for departmental programsManages departmental activities that promote student success and alumni engagementFinancial coordinator for Grad program including scholarship nominations, TA assignments, annual planning to ensure all funding is met. Advise on TA budget needs.Human Resources AdministrationIn consultation with the Administrative Officer, the incumbent oversees the recruitment, evaluation, promotion, training, professional development, and retention of 5 support staffPerforms annual performance reviewsMaintains personnel files for academic staff in accordance with University and Faculty policiesMonitors work flow and volume; initiates cross-training as appropriate to balance workloadEnsures support staff duties are covered during periods of absenceLeads regular program coordinator team meetingsPsychology Program AdministrationAssists senior departmental administrators in planning all on-campus and on-line course offerings. Provides recommendations regarding teaching assignments; coordination with the St. Jerome’s Psych teaching plan is essentialProvides the program coordinators and senior departmental administrators with enrolment projections and enrolment anomaliesAvailable as the central resource for information on departmental programs providing statistical reporting and general advice for senior departmental administrators and relevant committeesCentral contact for adjunct lecturersServes as the department course scheduling representative. Creates the teaching schedule using extensive knowledge regarding enrolment trends, target audiences, degree requirements, instructor needs and departmental commitments to other academic units. Liaise with other academic units to minimized course time conflictsAdvises department members regarding proposed changes to departmental undergraduate course offerings and/or programsServes as the departmental calendar representative and assists the senior departmental administrators to plan and implement changes to degree requirements and course descriptions; communicates/consults with other relevant academic units when necessary regarding the proposed changesCommunicationIn consultation with the program coordinators and Administrative Officer creates/updates academic program web pages as required; member of the departmental Website CommitteeAnswers faculty and adjunct lecturers questions regarding University, Faculty, and departmental policies and procedures; teaching needs and teaching assignmentsResponds to a wide range of enquiries from prospective and current UW students, alumni, campus colleagues, other academic departments, and external government and industry granting agenciesProvide General Administrative support Identifies problems in the Psychology program administration and recommends improvements to the senior departmental administrators as appropriatePrepares data and statistical reports as required for the senior departmental administrators drawing on departmental, Faculty, and institutional dataHas signing authority to assist grad and undergrad program coordinators with routine student forms (e.g., plan modifications, course override forms, WLU cross registrations, admissions, coop sequence changes, course approvals for exchange programs, transfer credits, etc.); and UG nominations; final selections for convocation awards; and scholarships;Directs complex and non-routine matters to the Associate Chairs, or to specific instructors as appropriateJointly represents the department at events and activities for / about current and future studentsCoordinates and participates in the planning and execution of department eventsAssists the Administrative Officer as requiredStudent FinancesPrepare annual Teaching Assistant budget and scholarship needs based on estimated new students and continuing students within program which normally requires approximately 180+ assignments each year. The process involves determining the funding levels of each student (i.e., externally funded), while honouring financial commitment as set out in offerForecasting and projecting numbers of graduate students with external funding along with the numbers of undergraduate students enrolled in u/g courses has to be taken into account when preparing TA budgetAssign Teaching Assistantships each term; submit payroll information to HR; serve as TA Administrator, being the first point of contact if conflicts or other issues arise and taking further action when appropriate; oversee the conduct of end-of-term TA evaluationsAdminister and maintain budgets for Graduate ScholarshipsProcess GRA and GRS payments Qualifications Undergraduate degree or equivalent combination of education and experienceAdministrative experience in an academic environment; with undergraduate student academic advising preferredMust demonstrate significant management and leadership skillsSupervisory experienceDemonstrated experience implementing academic strategies and plans in administrative capacityCompetencies will include strategic and creative thinking, people management, interpersonal, organizational and communication skills. Tact, judgment & diplomacy, multi-tasking, concurrent task and problem management, ability to forecast, assess, analyze and resolve issues are essentialIntermediate proficiency with database management, statistical analysis and student information systems. Experience with Quest, Teams preferred.Strong leadership and staff management skillsDemonstrated ability to interpret policies and regulationsStrong written communications skillsAbility to successfully collaborate with a variety of diverse professionals and studentsAdept at managing change, motivating others, and inspiring a culture of engagementExcellent planning, logistical and organizational skillsSelf-motivated, takes initiative with a proactive approach to problem-solving Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within theOffice of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com