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Location Safety Manager
First Transit Canada, Ontario, ON
Now Hiring Location Safety Manager At First Student, our Location Safety Managers are a constant reflection of our company's commitment to safety and customer service. The Location Safety Manager is responsible for providing operational oversight, providing work guidance, and delivering leadership to full safety supervisory duties.At First Student, we are proud to offer:Tremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environmentLocation Safety Manager Responsibilities:Administers driver hiring and compliance processProvides direction and guidance to location trainersInvestigates accidents, incidents, and work-related injuries and determines fault/probabilityPrepares and submits accident-related compliance forms, maintains files, and enters in systemProvides assistance and training to drivers and attendants on passenger management and other safety related issuesPerforms driver road checks of driver performanceSupervise employees with safety and/or driver hiring or training responsibilitiesProvides various reports and analyzes safety trendsLocation Safety Manager Experience and Skills Required:2-3 years transportation or safety-related experienceHigh school diploma or equivalentKnowledge of federal and state rules and regulations regarding safety and environmental issuesComputer literacy with Microsoft Word, Excel and PowerPointConsistent attendance and punctualityPossess working vehicle for travel in service areaFirst Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.Apply today to join our team!We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.
Driver Trainer
First Transit Canada, Cornwall, ON
Now Hiring Driver Trainer in our Cornwall, ON Location! At First Student, our Trainers are a constant reflection of our company's commitment to safety and customer service. The Trainer is responsible for training employees and educating about safety and compliance regulations.At First Student, we are proud to offer:Tremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environmentTrainer Responsibilities:Provides classroom and/or behind-the-wheel training to new operators or re-training of current operatorsProvides training to location personnelTracks attendees and maintains training documentation based on regulations and company policySafety responsibilities such as accident investigation, compliance forms, and safety meetingsTrainer Required Experience and Skills:High school diploma or equivalent1-3 years training experience1-3 years of transportation, safety, or related experienceKnowledge of federal and state rules and regulations regarding safety and environmental issuesComputer literacy with Microsoft Word, Excel, and PowerPointConsistent attendance and punctualityPossess working vehicle to travel within service area as neededFirst Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.Apply today to join our team!We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.KIJI
Safety and Training Manager
First Transit Canada, Kamloops, BC
Job Purpose: Manages the safety program for a large transit location in Kelowna, BC. Ensures compliance with federal, provincial and local regulations and company policy. Responsibilities are listed belowMajor Responsibilities: Administers driver hiring and compliance process (e.g., interviewing and driver selection; collecting applications; criminal background checks; drug/alcohol testing; driver's abstracts).Manages unionized training team, including hiring of trainers.Provides direction and guidance to location trainers. Develops and monitors contents of classroom training to ensure compliance. Teaches classes as required. Schedules and conducts re-cert and retraining.Investigates incidents, accidents, and work-related injuries including accident investigation, accident reports, accident files, accident register, and follows up with the claims office and adjusters as necessary. Typically determines fault or preventability based on the facts identified in the incident investigation.Provides post-accident counseling and guidance with employees.Provides safety and training support to local management team.Prepares and submits accident-related compliance forms, maintains files, or otherwise submits data to appropriate person or organization.Plans, schedules and conducts safety meetings based on region and company safety and safety training goals and objectives. Assists and participates in Joint Occupational Health and Safety meetings.Provides assistance and training to drivers and attendants on passenger management and other safety related issues.Performs driver road checks of driver performance (e.g., pre-trip checks-lot-to-school and back; post trip checks).Provides various reports and analyzes, including safety trends.Develops cost saving recommendations.Performs other duties and projects as assignedMinimum Education & Certifications RequiredHigh school diploma or equivalent.Post-secondary health and safety certification(s) preferred.Minimum Experience & Skills Required2 to 3 years transportation, safety or related experience.Knowledge of federal and provincial rules and regulations regarding safety and environmental issues.Computer literate with working knowledge of Word, Excel and PowerPoint.Ability to effectively prioritize tasks and manage time effectively.Good verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general publicFluent in English.Demonstrate regular and consistent attendance and punctuality.Physical Requirements & Working ConditionsIncumbent must be able to move about the office and in the surrounding company facility outside the office (e.g., bus parking lot); utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.Must be able to drive company or personal vehicle to investigate accidents, review driver safety performance or handle other company matters.We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know
Registered Nurse | Diabetes Education Nurse
Interior Health Authority, Cranbrook, BC
Position SummaryInterior Health is seeking an experienced and dynamic Registered Nurse to join our Diabetes Education team at the Rocky Mountain Lodge in beautiful Cranbrook, BC.! If you are a Registered Nurse who has completed a recognized Diabetes Education certification program and has recent related clinical experience, apply today!Who We AreInterior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work life balance is promoted within the IH team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in the Interior Health region from our employees to the population we serve. About the JobThe Registered Nurse: • Provides diabetes education, supports diabetes management and participates as a member of the interdisciplinary team• Has a strong understanding of adult education principles and change facilitation skills, in addition to excellent working knowledge of diabetes care and management with all types of diabetes - Type 1, Type 2, gestational diabetes, and pediatric diabetes• Enhances quality of life for the patient and family; consults, confers, and collaborates with other health care providers• Demonstrates continuous improvement and evidence based practice in nursing practice• Maintains and advances own clinical competence• Participates on designated hospital committees/teams and approved research projects as assignedThis is a Casual Opportunity. Casual means hours are not guaranteed and may vary and shifts may be at short notice. Casual employees are eligible to apply for internal postings including permanent and temporary positions. There are many opportunities with Interior Health that begin with casual employment and lead to regular employment.Shifts of work will be scheduled days and nights between Monday and Friday; 08:00 to 16:00 hours.* Effective April 1, 2024, the hourly wage will be $41.42 to $55.91 per hour.About this location/unitLocated in the southeastern corner of British Columbia, Cranbrook is the business capital of the East Kootenays and the largest city in the Rocky Mountain Region. Nestled on a gentle plain with scenic mountain vistas in the distance, it is considered by many to be an ideal location to raise a family or retire. Residents enjoy a variety of outdoor recreational opportunities including golf, hiking and skiing. For those who enjoy more urban pursuits, there are shops, boutiques and cafes, as well as an arts centre and heritage attractions. Cranbrook’s economy is driven primarily by mining, forestry, transportation, and tourism.Interior Health is an organization where you have room to grow and where life outside of work is just as important to us as it is to you. Apply Today!Qualfications• Graduation from an approved school of Nursing with current practicing registration with British Columbia College of Nurses and Midwives (BCCNM)• Current, valid Canadian Diabetes Educator Certification (CDE); or completion of the Diabetes Educator Graduate Certificate Program from Michener Institute • Current, valid BC Driver’s License• Two years’ recent related clinical experience including: one year experience assessing, treating, and educating patients, family members, and others about diabetes using a self-management support approach; and experience providing formal, adult, group education; or equivalent combination of education, training, and experience• Certification as a pump trainer would be an asset
Internal Trainer
Air Creebec inc., Dorval, QC
* Dorval, Val-d’Or or TimminsYOUR ROLEReporting to the Corporate Compliance Manager, the internal trainer will ensure that training material is up to date and complies with applicable governmental rules and standards. He/she will have to facilitate, evaluate and train different groups of employees in the field, at all Air Creebec-operated stations. Therefore, he/she will supervise and control face-to-face group dynamics. He/she will ensure that theory is put into practice and carry out all other related tasks. DO YOU HAVE THE PROFILE?• High school diploma or equivalent.• Experience as a trainer.• Knowledge of industrial equipment such as overhead cranes, harnesses, working at heights, forklifts, etc...• Previous experience in the aeronautical industry is considered an asset.• Proficiency in MS-Office tools: (MS Word, Excel, Power Point & Teams.).• Ability to learn new software.• Flexibility and adaptability: must be able to handle pressure and work in a changing environment.• Good organizational, time management and problem-solving skills.• Valid driver's license: You will be required to travel to all stations.• Bilingual (English and French). Cree is considered an asset.
STO-RE 18R - Wildfire Assistant
BC Public Service, Castlegar, BC
Posting Title STO-RE 18R - Wildfire Assistant Position Classification Scientific/Tech Off R18 - Res Union GEU Work Options On-Site Location Castlegar, BC V1N 4P5 CA (Primary)Salary Range $62,255.85 - $70,557.73 annually Close Date 4/4/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division BC Wildfire Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityThe BC Wildfire Service (BCWS) is the Province of BC's primary emergency response organization. It operates year-round to deliver its mandate for wildfire management and response to natural hazard emergencies. The BCWS operates provincially, delivering services through six fire centres, thirty-three zones and two provincial centres in Kamloops and Victoria.This position is responsible for performing a core set of functions related to fire response and fire management.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Technical diploma in a field related to forestry or resource management, or equivalent knowledge, plus 2 seasons recent related experience*;OR Grade 12 plus 4 seasons in related experience*;OR An equivalent combination of education and experience may be considered;AND Minimum 2 seasons of demonstrated supervisory experience *Related experience is defined as experience in operational emergency response in natural resources or a similar field. Preference may be given to candidates with one or more of the following: Incident Commander 4or higher certification Qualified Faller Assessor, Qualified Faller Trainer, Certified Faller, Faller in Training, bucker or industry equivalent Response Officer experience Division supervisor/Division Supervisor trainee or Task force leader/ Task force leader trainee certification Provisos /Willingness statement(s) Valid class 5 driver licence To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures To keep current on emerging issues To take in-house training and certification as required To fly in aircraft (fixed wing and rotary) as required To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan To travel and overnight in remote locations where accommodations may vary as required To participate in Incident Command System positions as assigned To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions To obtain and maintain certification and training for position to meet operational requirements For questions regarding this position, please contact J [email protected] About this Position: 2 Positions available. An eligibility list may be established to fill both current and/or future permanent and temporary vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical
STO-RE 18R - Wildfire Assistant
BC Public Service,
Posting Title STO-RE 18R - Wildfire Assistant Position Classification Scientific/Tech Off R18 - Res Union GEU Work Options On-Site Location Kootenay Lake, BC VOB 1X0 CA (Primary)Salary Range $62,255.85 - $70,557.73 annually Close Date Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division BC Wildfire Service Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityThe BC Wildfire Service (BCWS) is the Province of BC's primary emergency response organization. It operates year-round to deliver its mandate for wildfire management and response to natural hazard emergencies. The BCWS operates provincially, delivering services through six fire centres, thirty-three zones and two provincial centres in Kamloops and Victoria.This position is responsible for performing a core set of functions related to fire response and fire management.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Technical diploma in a field related to forestry or resource management, or equivalent knowledge, plus 2 seasons recent related experience*; OR Grade 12 plus 4 seasons in related experience*; OR An equivalent combination of education and experience may be considered; AND Minimum 2 seasons of demonstrated supervisory experience *Related experience is defined as experience in operational emergency response in natural resources or a similar field. Preference may be given to candidates with one or more of the following: Incident Commander 4or higher certification Qualified Faller Assessor, Qualified Faller Trainer, Certified Faller, Faller in Training, bucker or industry equivalent Response Officer experience Division supervisor/Division Supervisor trainee or Task force leader/ Task force leader trainee certification Provisos /Willingness statement(s) Valid class 5 driver licence To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures To keep current on emerging issues To take in-house training and certification as required To fly in aircraft (fixed wing and rotary) as required To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan To travel and overnight in remote locations where accommodations may vary as required To participate in Incident Command System positions as assigned To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions To obtain and maintain certification and training for position to meet operational requirements For questions regarding this position, please contact [email protected] About this Position: An eligibility list may be established to fill both current and/or future permanent and temporary vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical
Bilingual Software Trainer - Sales
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Software Trainer - Sales
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO BilingualTrainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Software Trainer - Accounting
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Software Trainer - Accounting
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Software Trainer - Accounting
Equest, Ottawa, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Bilingual Automotive Fixed Ops Software Trainer
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Bilingual Software Trainer - Accounting
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Automotive Fixed Ops Software Trainer
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As anAutomotive Fixed Ops Software Trainer (DTO Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Automotive Fixed Ops Software Trainer
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As aAutomotive Fixed Ops Software Trainer (DTO Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Bilingual Automotive Fixed Ops Software Trainer
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Ottawa Remote - Bilingual Automotive Fixed Ops Software Trainer
Equest, Ottawa, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Ottawa and the surrounding area. 50 % of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
STO-RE 18R - Wildfire Assistant - Closing date extended
BC Public Service, Revelstoke, BC
Posting Title STO-RE 18R - Wildfire Assistant - Closing date extended Position Classification Scientific/Tech Off R18 - Res Union GEU Work Options Hybrid Location Revelstoke, BC V0E 3K0 CA (Primary)Salary Range $62,255.85 - $70,557.73 annually Close Date 4/11/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division BC Wildfire Service Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityThe BC Wildfire Service (BCWS) is the Province of BC's primary emergency response organization. It operates year-round to deliver its mandate for wildfire management and response to natural hazard emergencies. The BCWS operates provincially, delivering services through six fire centres, thirty-three zones and two provincial centres in Kamloops and Victoria.This position is responsible for performing a core set of functions related to fire response and fire management.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Technical diploma in a field related to forestry or resource management, or equivalent knowledge, plus 2 seasons recent related experience*; OR Grade 12 plus 4 seasons in related experience*; OR An equivalent combination of education and experience may be considered; AND Minimum 2 seasons of demonstrated supervisory experience *Related experience is defined as experience in operational emergency response in natural resources or a similar field. Preference may be given to candidates with one or more of the following: Incident Commander 4or higher certification Qualified Faller Assessor, Qualified Faller Trainer, Certified Faller, Faller in Training, bucker or industry equivalent Response Officer experience Division supervisor/Division Supervisor trainee or Task force leader/ Task force leader trainee certification Provisos /Willingness statement(s) Valid class 5 driver licence To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures To keep current on emerging issues To take in-house training and certification as required To fly in aircraft (fixed wing and rotary) as required To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan To travel and overnight in remote locations where accommodations may vary as required To participate in Incident Command System positions as assigned To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions To obtain and maintain certification and training for position to meet operational requirements For questions regarding this position, please contact [email protected] About this Position: Amendment (April 2, 2024): Posting closing date extended to April 11, 2024. Three positions are available. Positions are available in Revelstoke The 1st temporary opportunity starts April 2 2024 and end November 2 2024. The 2nd temporary assignment will start April 2nd and end September 28, 2024.A permanent appointment may result from this temporary appointment. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. Flexible work options may not be available during emergency operations response periods. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical
STO-RE 18R - Wildfire Assistant - Closing date extended
BC Public Service, Castlegar, BC
Posting Title STO-RE 18R - Wildfire Assistant - Closing date extended Position Classification Scientific/Tech Off R18 - Res Union GEU Work Options On-Site Location Castlegar, BC V1N 4P5 CA (Primary)Salary Range $62,255.85 - $70,557.73 annually Close Date 4/11/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division BC Wildfire Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityThe BC Wildfire Service (BCWS) is the Province of BC's primary emergency response organization. It operates year-round to deliver its mandate for wildfire management and response to natural hazard emergencies. The BCWS operates provincially, delivering services through six fire centres, thirty-three zones and two provincial centres in Kamloops and Victoria.This position is responsible for performing a core set of functions related to fire response and fire management.Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Technical diploma in a field related to forestry or resource management, or equivalent knowledge, plus 2 seasons recent related experience*;OR Grade 12 plus 4 seasons in related experience*;OR An equivalent combination of education and experience may be considered;AND Minimum 2 seasons of demonstrated supervisory experience *Related experience is defined as experience in operational emergency response in natural resources or a similar field. Preference may be given to candidates with one or more of the following: Incident Commander 4or higher certification Qualified Faller Assessor, Qualified Faller Trainer, Certified Faller, Faller in Training, bucker or industry equivalent Response Officer experience Division supervisor/Division Supervisor trainee or Task force leader/ Task force leader trainee certification Provisos /Willingness statement(s) Valid class 5 driver licence To be flexible regarding ongoing changes in responsibilities, assignments and corporate structures To keep current on emerging issues To take in-house training and certification as required To fly in aircraft (fixed wing and rotary) as required To work extended hours, including weekends, and be on standby with limited notice in accordance with the preparedness plan To travel and overnight in remote locations where accommodations may vary as required To participate in Incident Command System positions as assigned To work under adverse or stressful conditions, including smoke, extreme heat and mountainous terrain in remote and isolated conditions To obtain and maintain certification and training for position to meet operational requirements For questions regarding this position, please contact J [email protected] About this Position: Amendment (April 2, 2024): Posting closing date extended to April 11, 2024. 2 Positions available. An eligibility list may be established to fill both current and/or future permanent and temporary vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES- You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical