Overview of salaries statistics of the profession "Personal Trainer in Canada"

Calgary Counselling Centre (CCC) changes people’s lives. For the past 15 years, Calgary Counselling Centre has been the Alberta leader in mental health services providing evidence based counselling through feedback informed treatment, leading edge research, and training and education programs that improve mental health service delivery and client outcomes.  We provide a full range of individual, couple and family and group counseling services and train clinicians at the Master’s and Post Graduate Levels. We have well-established programs in family violence, depression, youth mental health, and trauma and work with experts, trainers and consultants from across the Globe.We are looking for a Social Worker with 3 to 5 years clinical and supervisory experience to join our team. The Social Worker will provide clinical services to individuals, couples, families and groups and will provide supervision to staff counsellors and practicum students. If you have a passion for training and developing others and have advanced clinical skills in one or more areas of practice, we can provide you with an environment that will both challenge and support your personal and professional growth.  Key Responsibilities:Clinical Practice Have experience working with individuals, couples, families and in groups.Be able to tailor counselling to uniquely meet client’s needs.Adept at providing clinical process training seminars.Experience with remote service delivery.Clinical Supervision Provide Clinical Supervision in a variety of formats: in-vivo, digital recording, case review and consultation.Use or develop Feedback Informed Treatment supervision competencies and work within a Feedback Informed Culture.Team IntegrationWork effectively in an integrated counselling program.Foster strong team integration throughout the organization.QualificationsMasters Social Work in good standing with the College of Alberta Social Workers.Three to five years clinical practice experience with at least 2 years’ experience post registration supervising students and/or clinicians.Ability to provide service in a language in addition to English is an asset.Demonstrated teaching and presentation skillsDemonstrated ability to work in a collaborative clinical multidisciplinary environment.Success in this position requires the following competencies: excellent communication, and interpersonal skills, focus on results, impact and influence, planning & prioritizing, visionary, relationship building, service orientation.  Strong computer skills essential including Microsoft Applications (Work, Excel, PowerPoint) and Microsoft Teams. If you are interested in this opportunity, please submit a Cover Letter and Resume to Calgary Counselling Centre: [email protected], no later than May 10, 2021   Calgary Counselling Centre is an equal opportunity employer. We thank all candidates for their interest.  Only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries 

Calgary Counselling Centre (CCC) changes people's lives. For the past 15 years, Calgary Counselling Centre has been the Alberta leader in mental health services providing evidence based counselling through feedback informed treatment, leading edge research, and training and education programs that improve mental health service delivery and client outcomes.  We provide a full range of individual, couple and family and group counseling services and train clinicians at the Masters and Post Graduate Levels. We have well established programs in family violence, depression, youth mental health, and trauma and work with experts, trainers and consultants from across the Globe.We are looking for a Registered Psychologist with 5 to 10 years of clinical and supervisory experience to join our team. The Psychologist will provide clinical services to individuals, couples, families and groups and will provide supervision to Provisional Psychologists and staff counsellors.  If you have a passion for training and developing others, and have advanced clinical skills in one or more areas of practice, we can provide you with an environment that will both challenge and support your personal and professional growth.  Key Responsibilities:Clinical SupervisionProvide Clinical Supervision in a variety of formats: in-vivo, digital recording, case review and consultation.Use or develop Feedback Informed Treatment supervision competencies and work within a Feedback Informed Culture.Clinical Practice Have experience working with individuals, couples, families and in groups.Be able to tailor counselling to uniquely meet client’s needs.Adept at providing clinical process training seminars.Experience with remote service delivery.Team IntegrationWork effectively in an integrated counselling program.Foster strong team integration throughout the organization.QualificationsGraduate Degree (Masters or Ph.D.) in Psychology, Clinical, Counselling or Educational Psychology.Registered Psychologist in good standing with the College of Alberta Psychologists.Five to ten years clinical practice experience with at least 5 years' experience post registration supervising students and/or clinicians.Ability to provide service in a language in Strong computer skills essential including Microsoft Applications (Work, Excel, PowerPoint) and Microsoft Teams.Success in this position requires the following competencies: excellent communication, and interpersonal skills, focus on results, impact and influence, planning & prioritizing, visionary, relationship building, service orientation.   Please email your resume and cover letter, in confidence, no later than May 10, 2021 to: Calgary Counselling Centre [email protected].Calgary Counselling Centre is an equal opportunity employer.  We thank all candidates for their interest.  Only those selected for an interview will be contacted.  We regret that we are unable to accept telephone inquiries. 

Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary The ideal candidate is a technical expert who understands the software and hardware solutions we provide at an advanced level. This person will know a variety of products, understand the positioning of the products in the market, how our customers use them, and why. This will include installation, configuration, customization, development, training, and support in Western Canada and California, USA. In this role, you will... • Attend sales calls with Account Managers and sales professionals• Perform technical sales presentations• Conduct product training in a classroom environment and/or online• Provide product Technical Support to our clients• Develop customized solutions tailored to our customers’ needs• Assist in the development of product related instructional programs• Assist in the development and maintenance of product educational materials• Assist in the development of technical support documentation• 80% Survey; 20% GIS• Other duties as assigned About you... Post-secondary education in Geomatics, Surveying or Civil Engineering.• Excellent communication skills, both written and verbal.• Finely tuned customer service skills.• Familiarity with GPS and conventional data collection and processing, scanning, and photogrammetry.• High diagnostic, analytical and creative skills.• Field experience with Trimble Hardware, FARO scanner and UAV surveying is a definite asset.• Valid driving license and vehicle Why choose us? In addition to the strong growth culture of the company, Cansel offers:Competitive compensation package.Uncapped Commission incentives for the sales team.Flexible extended health and dental benefits program.Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness InsuranceAccess to on-line pharmacyCompany vehicle program for Sales Reps.Employee Referral Program.Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).Free access to our online courses database.Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.Preferred rates on some gym memberships.Preferred rates on personal insurance.Generous long service reward program.Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.

Who we are? Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. Position Summary The ideal candidate is a technical expert who understands the software and hardware solutions we provide at an advanced level. This person will know a variety of products, understand the positioning of the products in the market, how our customers use them, and why. This will include installation, configuration, customization, development, training, and support in Calgary. In this role, you will... • Attend sales calls with Account Managers and sales professionals• Perform technical sales presentations• Conduct product training in a classroom environment and/or online• Provide product Technical Support to our clients• Develop customized solutions tailored to our customers’ needs• Assist in the development of product related instructional programs• Assist in the development and maintenance of product educational materials• Assist in the development of technical support documentation• Survey• Other duties as assigned About you... Post-secondary education in Geomatics, Surveying or Civil Engineering.• Excellent communication skills, both written and verbal.• Finely tuned customer service skills.• Familiarity with GPS and conventional data collection and processing, scanning, and photogrammetry.• High diagnostic, analytical and creative skills.• Field experience with Trimble Hardware, FARO scanner and UAV surveying is a definite asset.• Valid driving license and vehicle Why choose us? In addition to the strong growth culture of the company, Cansel offers:Competitive compensation package.Uncapped Commission incentives for the sales team.Flexible extended health and dental benefits program.Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness InsuranceAccess to on-line pharmacyCompany vehicle program for Sales Reps.Employee Referral Program.Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).Free access to our online courses database.Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.Preferred rates on some gym memberships.Preferred rates on personal insurance.Generous long service reward program.Opportunity to be part of the Cansel Employee Share Ownership Program (ESOP) after 1 year of employment in the company.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Sales Software Trainer (DTO BilingualTrainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual (French-English) Software Trainer you will provide excellent training to our new and existing customers of our software by assisting clients during development, install, and training process of their new dealership software. You will be assisting the customer with onsite new software install training as well as online and on the phone support. The ideal candidate is organized, customer service oriented and is a self-starter, will have a passion for technology, thrive on a changing landscape and will have experience in either the Parts, or Service area of a dealership. This position will provide you with the opportunity to expand your knowledge in a growing and established company. This is a remote work opportunity based out of Quebec and requires travel to customer sites in Canada, US, or the Caribbean. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of data entry and other key tasks Provide excellent support to our customers in our software Work directly with customers and train all sessions in assigned module(s) Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Respond to both internal and external training requests in a timely manner Ensure the queue is monitored Demonstrate the ability to prioritize tasks without direction from Team Leads Become an install resource without assistance Maintain documentation and update as processes change within the department Knowledge sharing within own module and others within the department Willingness to commit to an ongoing system of education and cross-training Create and maintain a positive work environment Perform other duties and responsibilities as assigned Qualifications: Fluent in English and French (speaking, reading and writing) Experience in the Parts or Service area of a dealership 1-2 years previous experience in the automotive industry, dealership environment or PBS software is an asset Computer proficiency with strong knowledge of Microsoft Office Suite Superior communication skills Excellent customer service skills Excellent problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills, strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (up to 2 weeks per month) is required; in consequence, proof of a valid passport and/or US visa (if applicable) are required High School Diploma What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. PBS est le système de gestion tout inclus pour les concessionnaires ayant la croissance la plus rapide en Amérique du Nord. Et nous ne faisons que commencer! L'Opportunité : PBS change la manière dont les clients et les clientes achètent et entretiennent leur véhicule, un concessionnaire à la fois. En affaires depuis plus de 30 ans, PBS est le troisième plus important fournisseur de DMS (système de gestion pour concessionnaires) dans l'industrie automobile en Amérique du Nord. À chaque mois, nous accueillons des centaines de nouveaux utilisateurs et nouvelles utilisatrices dans notre système, et nous avons besoin de votre aide! Nous sommes uniques dans notre domaine car nous voyons notre clientèle comme partenaire d'affaires, ainsi qu'une source d'innovations et d'amitiés. Notre système permet de gérer tous les départements d'un concessionnaire, dont les ventes, le service, les pièces et la comptabilité. Et c'est là que vous faites partie de l'équation! Bien que nos affichages de postes soient spécifiques, nous sommes ouverts à l'embauche de candidats et candidates ayant des habilités et aptitudes qui aideront notre clientèle. Une fois dans l'équipe PBS, nous continuerons d'offrir des opportunités vous permettant de mettre à profit vos compétences, talents et intérêts. Votre rôle: En tant que Formateur/Formatrice logiciel bilingue (français-anglais), vous offrirez une excellente formation à nos clients existants et nouveaux dans notre logiciel. Vous les aiderez pendant le développement, l'installation, et le processus de formation avec leur nouveau logiciel. Vous épaulerez nos clients sur place avec la formation reliée à l'installation, de même qu'en ligne ou par téléphone. Le candidat idéal ou la candidate idéale sera une personne organisée, ayant comme priorité le service à la clientèle, de même qu'une passion pour la technologie. Le changement vous stimule, et vous aurez une expérience vérifiable en pièces ou en atelier chez les concessionnaires. Ce poste vous donnera la chance développer vos connaissances dans une compagnie établie et en pleine croissance. Cette opportunité d'emploi est offerte en travail à distance à partir du Québec. Vous devrez être en mesure de vous déplacer chez nos clients au Canada, aux États-Unis ou dans les Caraïbes. Vos responsabilités: Apprendre et comprendre le logiciel de PBS Apprendre et comprendre la saisie de données et d'autres tâches clés Fournir un excellent soutien à notre clientèle dans le logiciel Travailler directement avec nos clients et les former dans toutes les sessions de formation associées au(x) module(s) assigné(s) Maintenir d'excellentes relations avec les clients, tout en identifiant leurs besoins et y répondre Remplir des formulaires électroniques de soutien (ticket d'assistance), passer en examen tout signalement et transmettre les demandes aux équipes correspondantes lorsque nécessaire Répondre à toute demande interne ou externe de formation dans un délai raisonnable Surveiller les files d'attente pour le département de formation Capable de prioriser des tâches sans l'intervention des chefs d'équipe Devenir une personne-ressource pleinement autonome pour les installations logicielles Gérer la documentation et la mettre à jour lors de changements de procédures au sein du département Partager les connaissances acquises dans le module d'expertise du logiciel, ainsi qu'avec les membres du département S'engager perpétuellement à mettre à jour ses connaissances et à la formation polyvalente Créer et maintenir un climat de travail positif Accomplir toute autre fonction assignée et s'acquitter de toute autre responsabilité confiée Vos qualifications: Parler, lire et écrire couramment l'anglais et le français Expérience en pièces ou service en concession Une à deux années d'expérience dans l'industrie automobile, en concession ou avec le logiciel de PBS serait un atout Compétences informatiques et forte connaissance des logiciels de Microsoft Office Aptitudes supérieures pour la communication et en relation avec la clientèle Facilité à dépanner les clients, résoudre les problèmes et documenter ses activités Gérer efficacement son emploi du temps et son organisation personnelle, maîtriser des tâches multiples et établir adéquatement les priorités Avoir le sens du dépassement Il sera exigé de voyager à travers le Canada et les États-Unis jusqu'à 2 semaines par mois Diplôme d'études secondaires (DES) au minimum Ce que nous offrons: Excellentes perspectives d'avancement dans l'entreprise Un département de formation dédié à vous aider professionnellement et personnellement L'opportunité de voyager Stationnement gratuit Activités spéciales pour notre personnel Salaire annuel de base compétitif (48 000 $ à 55 000 $ CA) Boni de certification au logiciel jusqu'à 4800 $ par année Excellent boni pour référencement de personnel Rabais corporatifs chez GM, Dell, Goodlife et plus encore! Si vous êtes sélectionné(e) pour une entrevue, nous vous contacterons par courriel. S'il vous plaît vérifiez vos courriels indésirables régulièrement. PBS Systems est une entreprise soucieuse de l'équité en matière d'emploi. Nous vous fournirons un logement dans le cadre du processus d'embauche en cas de besoin.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Responsibilities: Learn and develop an understanding of the PBS software. Learn and develop an understanding of the process for training customers on the PBS software. Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the accounting area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As anAutomotive Fixed Ops Software Trainer (DTO Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As aAutomotive Fixed Ops Software Trainer (DTO Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer - Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This is a remote work opportunity based out of Ottawa and the surrounding area. 50 % of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, and writing) Experience in the parts or service area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of Covid-19 vaccination, valid passport and/or US visa (if applicable), and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Dealership Automotive Software Team Lead (Software Training & Transitions Team Lead), your role involves supporting the ST&T Trainer, Specialist, and Senior Specialist in training existing customers on our Dealer Management Software, online/over the phone and onsite. Additionally, you will motivate, encourage, and coach team members to reach new levels of development through skills and training. This is not a remote work opportunity. Job Responsibilities: Motivate, encourage, and coach team members to reach new levels in development through skills and training Assist in mentoring and train all new employees within each of your own silos Share knowledge within own module and others within ST&T Demonstrate the ability to prioritize tasks without direction. Mentor team members through reviews, performance reviews, and continual feedback Champion and promote best practices and standards Collaborate with other PBS teams/departments to streamline service delivery Create and maintain a positive workplace culture Take over incidents that cannot be immediately resolved by the Trainer, Specialist, or Senior Specialist Log, document, and investigate issues that arise and escalate issues to the corresponding teams Maintain documentation and update processes within the department as necessary Respond to both internal and external training requests promptly and delegate accordingly Be able to discuss and navigate our DMS Software to better assist customers Ensure ST&T queue is monitored by ST&T members Provide ongoing training on the software and different disciplines within the company Actively train dealerships and team members in assigned modules Seek ideas and feedback to help improve processes, procedures, and the PBS product Maintain at least 2 PBS certifications Commit to ongoing personal development and cross-training Maintain a positive relationship with customers, identify customer needs and ensure they are met Follow up on all enhancements created for the team Assist in training larger groups and/or complex installs Identify opportunities to drive process improvements that positively impact our customer's experience Participate in daily, weekly, and monthly planning/review meetings Demonstrate a customer focus and excellent customer service skills Be willing to commit to an ongoing system of education and cross-training Maintain a high level of punctuality and a consistent, reliable attendance record Qualifications: 3+ years of PBS experience, Dealership/Automotive, or leadership experience within a customer support environment Advanced knowledge of dealership operations Strong leadership and coaching skills Strong time management and organizational skills Strong decision making and analytical skills Excellent computer skills with a proficiency in Microsoft Office Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing Fluency in English (speaking, reading, and writing) High School Diploma Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Position DetailsPosition Information Position Title Human Resources Assistant Posting Number 02159SA Location Hybrid / New Westminster Campus Grade or Pay Level A - Pay Band 3 Salary Range (Minimum: $51,514 , Control Point: $68,685, Maximum: $72,119) Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstanc Position Type Administration - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type Full-Time Posting Category Administration Start Date 04/22/2024 End Date 09/20/2024 Day of the Week Mondays to Fridays Shift 8:30 - 4:30 Work Arrangements This temporary full-time position is available April 22, 2024 to September 20, 2024.Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday.The position is based in the New Westminster campus with an option for a part-time work from home arrangement. Occasional travel will be required between Douglas College locations. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Human Resources Assistant provides timely, accurate and consistent service and administrative support in the areas of HR services, operations, recruitment, employee relations, employee development, strategic initiatives and labour relations to management, supervisors and employees of the College. This position requires sound judgment and adherence to confidentiality in the application of policies and procedures.ResponsibilitiesUnder the supervision of the HR Manager, Operations and Recruitment, the Human Resources Assistant is accountable for the following:• Supports, implements, and maintains a range of administrative activities specific to the department including confidential correspondence, payroll documentation, recruitment processes such as tracking and following up on work permit renewals and credentials and assistance in employment and educational verifications, employment verifications and employee records management;• Establishes, organizes and maintains all electronic employee records, including confidential/restricted files, ensuring compliance with Freedom of Information and Protection of Privacy legislation and archives and retrieves physical files from storage on and off site.•Dispatches On-Call Auxiliaries and manages the On-Call Database, ensuring adherence to the BCGEU Collective Agreement;•Organizes and carries out assignments with a high degree of judgment, confidentiality and accuracy;•Participates as a team member on a variety of Human Resources projects, functions and events.•Compiles, documents, enters and updates employee appointments, personal information, employee status and activity, job information, benefits information, and employee credentials in Banner HRIS while carrying out assignments with a high degree of judgment, confidentiality and accuracy.•Reviews, confirms and ensures the integrity and accuracy of information entered into the Banner HRIS using audit reports. Assists with processing and testing related to Banner HRIS and other system upgrades.•Liaises with payroll staff, administrative officers, supervisors and other departments to obtain information, clarifies details and makes changes to employment records.•Manages and administers the online Employee Records system for onboarding and offboarding employees (troubleshoots, implements upgrades, explores new functionalities, etc.) and provides direction and assistance to new employees and other systems users at the College.•Administers the full new employee onboarding process, from utilization of online onboarding to new employee jumpstart sessions, new employee welcome event and other onboarding components.•Responds to a variety of requests by telephone, e-mail, and in-person from management, faculty, staff, students and the general public regarding human resources and other matters as they arise.•Assists with special projects related to Human Resources matters such as the Retirement Dinner, Employee Recognition, Training and Development, New Employee Welcome Event, New Employee JumpStart Sessions, recruitment fairs, etc.•Answers queries regarding DCFA and BCGEU Collective agreements, policies, procedures and employment guidelines.•Identifies and refers complicated matters on issues requiring further interpretation to the Human Resources Managers, Associate Director and the Associate Vice President.•Manages and administers the employee contract workflow using DocuSign, and acts as DocuSign process trainer and liaison for the College.• Manages and updates department pages in the College intranet (SharePoint) and department external website (DruPal)•Administers HR Operations and Recruitment-related surveys and questionnaires and prepares reports for analysis and further action.•Manages the online testing systems and administers appropriate testing to identify qualified candidates.•Identifies, recommends, develops, and participates in the implementation of strategies to improve efficiency and effectiveness of processes related to recruitment and employee services.•In the absence of the HR Associate, Employee Health and Benefits, administers employee enrollment into College benefit plans, and assist employees with completion of various enrollment application forms and assists with the administration of disability, return to work and rehabilitation issues.•Provides back-up to the other Human Resources Associates as required.•Performs other related duties as required. To Be Successful in this Role You Will Need •Completion of a two year directly related program (such as: Human Resources Management) with a minimum of two years of experience in a unionized Human Resources environment including experience working with collective agreements and confidential issues. •3 years of relevant work experience related to human resources management, event management, and learning services •Event coordination experience (i.e. training, recognition events, conferences, etc.) •Experience with the design and creation of communication/marketing materials in multiple media formats •Demonstrated proficiency with Microsoft Word, Excel, SharePoint and Banner HRIS (or other complex, integrated Human Resources Information System including spreadsheets and databases). •Proven ability to meet changing priorities, to multi-task, deal with frequent interruptions, to meet Human Resources and Payroll deadlines and to make responsible decisions by exercising good judgment resulting in work that is of a high quality. •Strong interpersonal skills and demonstrated ability to deal effectively with all employee groups on a diverse range of matters; ability to effectively organize and carry out a variety of job assignments with a high degree of confidentiality. •Demonstrated commitment to and proficiency in client service excellence. •Demonstrated ability to work with considerable independence, discretion, and initiative combined with the ability to work in a collaborative manner in a team environment, including exercising initiative in offering assistance to colleagues. •Also demonstrated ability to deal effectively with conflict in a professional manner. •Strong ability to organize tasks to meet deadlines and ensure prompt responses regarding queries and issues to employees, supervisors and management. •Good mathematical and analytical skills with strong attention to detail. •Excellent command of the English language, both written and oral. Link to the: Douglas College Core Competencies Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/03/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by date. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12069

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.