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Bilingual Implementation Specialist- Dec 2023/May 2024 Grads
ADP, Inc., Dartmouth, NS
Related Searches: Entry-Level, Implementation, Consulting, Resume, Interview, Job Description, Position, Jobs, Work, Customer Service, Project Management, Systems IntegrationUnlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.ADP is hiring an Implementation Specialist I. In this position, you'll leverage our top-ranked training programs and world-class service guidelines to create exceptional onboarding experiences for each product or service implementation. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. RESPONSIBILITIES: Implement ADP's solution to non-complex clients, following ADP guidelines, and in accordance with client expectations Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness Work under direct supervision to resolve issues and provide solutions, with guidance Engage with client throughout implementation, until client is successfully running ADP solutions Interact/collaborate with ADP associates in sales and customer service Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise QUALIFICATIONS REQUIRED: 0 to 2 years of experience working in a client service environment High school diploma or equivalent in education and experience Bilingual in English and French PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: Bachelor's degree Proven ability to maintain focus and work effectively with multiple demands Ability to work as part of a team to accomplish tasks Strong client relationship skills Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations Proficient in the latest web technologies and working knowledge of various operating systems Excellent analytical skills and time management skills Excellent communication skills both verbal and written Proficient using Microsoft Office Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Community Engagement & Social Performance Specialist Indigenous Communities
Hatch, Regina, Saskatchewan
Hatch is currently seeking to recruit a Senior Specialist, Community Engagement and Social Performance to act as the primary liaison for Hatch with Indigenous communities in Saskatchewan, and foster Indigenous engagement, investments, and partnership opportunities on behalf of Hatch. You will be an integral part of a Hatch's business in Saskatchewan, and also be responsible to provide advice, guidance and generate deliverables for clients with respect to their Indigenous engagement and social performance needs. In this role, you will: Engage with Indigenous communities on behalf of Hatch and identify partnership opportunities collaboratively Act as the primary liaison for Hatch with Indigenous communities and coordinate between Hatch project teams and senior leaders and the respective community leadership Build strong working relationships with Hatch teams to provide expert advice for better understanding of Indigenous history, culture, opportunities, and concerns to influence and promote inclusivity of and partnerships with Indigenous communities. Work closely with Hatch legal/commercial in early phases when agreements are discussed; contract negotiation and business acumen are key Update and expand on current Indigenous Engagement Plan, with regular reporting and reviews at key milestones Work with Saskatoon and Regina Office Operations Managers on internal Indigenous relations and awareness initiatives for all Saskatchewan offices Support the development and implementation of internal processes for collection and reporting of Indigenous-related data Conduct research on industry and global developments in Indigenous Relations as needed Deliver Indigenous engagement and community engagement planning and management services, ensuring that a full complement are embedded (e.g., impact assessment and management, agreement making, community engagement and consultation, human rights assessment, local employment and procurement, place-based planning, and social investments) Assist infrastructure, mining, and energy companies as they deliver upon their UNDRIP and FPIC commitments and develop plans to meet industry best practice Engage directly with clients on their social performance challenges, providing creative solutions Develop proposals and bids and support the implementation of pursuits Skills and Qualifications:- Degree in anthropology, social sciences, communications, law, public policy, sustainability, environmental science, planning or a related field; advanced degree preferred- 15+ years' experience across the project life cycle on major projects ideally in complex cultural and socio-political environments with Indigenous engagement- Significant understanding and awareness of Indigenous communities, their unique histories and culture and appropriate protocols and procedures to engagement - Knowledge of the evolving political and regulatory landscape in Saskatchewan - Extensive knowledge of concepts related to Indigenous history, anti-racism, UNDRIP, Free, Prior, and Informed Consent (FPIC) and Truth and Reconciliation Commission (TRC) Calls to Action- Expertise in technical planning, program design and execution- Experience in negotiating similar agreements (IBAs, MOUs, etc.) and executing the programs under these agreements is a significant asset- Hatch seeks to build complementary skills across the team, demonstrating comprehensive practical and advisory experience. Applicants will need to demonstrate their practical experience in the following areas:- Indigenous relations, community and stakeholder mapping and engagement and conflict resolution- International Association for Public Participation certification is an asset- Socioeconomic assessments and reporting- Community development and social investment- Participative engagement, co-creation and co-design experience- Monitoring and evaluating social value metrics and reporting- Program and project management- Place-based, regional, and economic development- Robust understanding of emerging Environmental, Social and Governance (ESG) considerations and deep practical experience applying international performance standards including the IFC Performance Standards and other development finance and project financier, and client requirements preferred, but not essential- Excellent written and verbal communication and presentation skills- A willingness to proactively meet client needs- Creative and approachable with a willingness to recommend innovative solutions- Willingness for both domestic and international travel, as required- Effective, open communication and presentation style with the ability to plan and deliver best in class, high quality deliverables Preferred: "Go-getter" attitude, optimistic and resilient, ability to be flexible, learn and perform challenging tasks outside area of skills and experience Core Competencies: Consultative, entrepreneurial, relationship builder, networker, collaboratorWhy join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employerWhat we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
Specialist, Evaluation Strategic Priorities
Northern Health, Prince George, BC
Position SummaryAre you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you.The Specialist, Evaluation - Strategic Priorities supports the development and implementation of evaluation strategies and activities that will inform decision making for identified Strategic Priorities and Initiatives in the Health Authority.Starting salary will be approximately from $72,445 to $90,556 and will be based on education, training, experience, and salaries of similar positions.Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Master's degree in health, evaluation or social sciences.• Three (3) to five (5) years experience in conducting evaluations, performance monitoring or quality improvement initiatives;• Experience in health care settings, community development and project management.• Or an equivalent combination of education, training and experience.Skills and Abilities: • Knowledge about and experience with evaluation theories and approaches.• Knowledge and ability to perform qualitative and quantitative data collection and analyses.• Strong interpersonal skills and the ability to work independently as well as in teams.• Strong oral and written communication skills including facilitation and negotiation skills and knowledge transfer and exchange.• Ability to effectively present and clarify requirements, expectations, ideas and concepts to a diverse range of audiences in care innovations.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
STO-RE 27R - Land and Resource Specialist
BC Public Service, Prince George, BC
Posting Title STO-RE 27R - Land and Resource Specialist Position Classification Scientific/Tech Off R27 - Res Union GEU Work Options Hybrid Location Fort St James, BC V0J 1P0 CAMackenzie, BC V0J 2C0 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CAVanderhoof, BC V0J 3A0 CASalary Range $80,652.20 - $91,992.70 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Strategic Initiatives and Forest Landscape Planning Job Summary Influence and engage in complex natural resource management issuesThe Ministry of Forests is responsible for the stewardship of provincial Crown land and ensures the sustainable management of forest, wildlife, water and other land-based resources. The Ministry manages these resources in a manner that embraces economic, environmental and social goals of government.The primary focus of this Licensed Land and Resource Specialist is to develop strategic and creative management solutions to complex natural resource management issues, which involve multiple stakeholders and First Nations. This position bridges environmental, social and economic disciplines of natural resource management to advance policy, Ministry priorities and strategies, and operational delivery of stewardship outcomes. In this role, you will lead a diverse project team of multidisciplinary specialists across multiple agencies, responsible for the management, coordination and delivery of strategic initiatives from initiation through to conclusion.This is a great opportunity to work in a collaborative, energetic team environment and to gain valuable experience with diverse land-based ecosystems. If you are ready for the next step in your natural resource career, we encourage your application.Job Requirements: A Bachelor's Degree in a natural resource management related field (e.g., Forestry, Geography, or Natural Resource Management) or an equivalent combination of education/training, plus, three (3) or more years' experience working in a natural resource discipline; or, A Technical Diploma in a natural resource management related field (e.g., Forestry, Geography, or Natural Resource Management) or an equivalent combination of education/training, plus five (5) or more years' experience working in a natural resource discipline. Formal training in project management or an equivalent combination of related training and experience. Significant experience managing multiple projects or leading a component (e.g., sub-project) of a major project or regional initiative. Experience in managing project teams. Experience managing relationships with senior level partners and stakeholders. Experience or knowledge in implementing provincial and regional First Nations' consultation procedures. Experience or knowledge of conflict and dispute resolution principles and practices. Valid BC driver's licence. For questions regarding this position, please contact [email protected] .About this Position: There is currently one (1) permanent, full time position available. This position can be based in any of the following Ministry of Forests' offices: Fort St James, Mackenzie, Prince George, or Vanderhoof. Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved Telework Agreement. Employees of the BC Public Service must be located in BC at the time of employment. An eligibility list may be established to fill future temporary and permanent vacancies. This position is also posted as a Licensed Science Officer (Other) 3 via Requisition 110670 .Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations (status or non-status), Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits , great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Leadership and Management, Natural Resource Sector, Policy, Research and Economics, Scientific and Technical
LSO OTHR 3 - Land and Resource Specialist
BC Public Service, Prince George, BC
Posting Title LSO OTHR 3 - Land and Resource Specialist Position Classification Licensed Sc Off Other 3 Union PEA Work Options Hybrid Location Fort St James, BC V0J 1P0 CAMackenzie, BC V0J 2C0 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CAVanderhoof, BC V0J 3A0 CASalary Range $75,454.69 - $96,020.36 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Strategic Initiatives and Forest Landscape Planning Job Summary Influence and engage in complex natural resource management issuesThe Ministry of Forests is responsible for the stewardship of provincial Crown land and ensures the sustainable management of forest, wildlife, water and other land-based resources. The Ministry manages these resources in a manner that embraces economic, environmental and social goals of government.The primary focus of this Licensed Land and Resource Specialist is to develop strategic and creative management solutions to complex natural resource management issues, which involve multiple stakeholders and First Nations. This position bridges environmental, social and economic disciplines of natural resource management to advance policy, Ministry priorities and strategies, and operational delivery of stewardship outcomes. In this role, you will lead a diverse project team of multidisciplinary specialists across multiple agencies, responsible for the management, coordination and delivery of strategic initiatives from initiation through to conclusion.This is a great opportunity to work in a collaborative, energetic team environment and to gain valuable experience with diverse land-based ecosystems. If you are ready for the next step in your natural resource career, we encourage your application.Job Requirements: Registered, or immediately eligible for registration, as a fully licensed professional with the British Columbia professional association as required by the specialty area (i.e. Forest Professionals BC, BC Institute of Agrologists, Engineers and Geoscientists BC). Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to the BC association within six (6) months of employment. Confirmation of registration/eligibility is required before an offer of employment can be made. A Bachelor's Degree in a natural resource management related field (e.g., Forestry, Geography, or Natural Resource Management) or an equivalent combination of education/training, plus, three (3) or more years' experience working in a natural resource discipline. Formal training in project management or an equivalent combination of related training and experience. Significant experience managing multiple projects or leading a component (e.g., sub-project) of a major project or regional initiative. Experience in managing project teams. Experience working in natural resource management. Experience managing relationships with senior level partners and stakeholders. Experience or knowledge in implementing provincial and regional First Nations' consultation procedures. Experience or knowledge of conflict and dispute resolution principles and practices. Valid BC driver's licence. For questions regarding this position, please contact [email protected] .About this Position: There is currently one (1) permanent, full time position available. This position can be based in any of the following Ministry of Forests' offices: Fort St James, Mackenzie, Prince George, or Vanderhoof. Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved Telework Agreement. Employees of the BC Public Service must be located in BC at the time of employment. An eligibility list may be established to fill future temporary and permanent vacancies. This position is also posted as a Scientific Technical Officer (Resource) 27 via Requisition 110671 . Applicants who do not fully meet the required qualifications may be considered for this position, but at a lower classification.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants who self-identify as Indigenous (First Nations (status or non-status), Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits , great learning opportunities and a chance to engage in rewarding work with exciting career development options. On top of the base salary, regular, full time Professional Employee Association members are also entitled to an allowance to cover professional fees, a 7% allowance in Lieu of Overtime Shiftwork and Standby (taken as time or money), and start off with 4 weeks of annual paid vacation. For more information, visit What the BC Public Service Offers .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Professional Designation: YES - Please include your registration number in your application. You must be registered, or immediately eligible for registration, as a Professional Forester with Forest Professionals BC; OR, a Professional Agrologist with the British Columbia Institute of Agrologists; OR, a Professional Engineer/Geoscientist with Engineers and Geoscientists BC. Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to the BC association within six (6) months of employment. Confirmation of registration/eligibility will be required before an offer of employment can be made. If you do not meet this requirement, apply to the Scientific Technical Officer (Resource) 27 opportunity via Requisition 110671 .Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Leadership and Management, Natural Resource Sector, Policy, Research and Economics, Scientific and Technical
Bilingual Investment Specialist - Mutual Funds - Outbound
BMO Financial Group, Montreal, QC
Application Deadline: 06/27/2024 Address: VIRTUAL61 - HomeRes - QC - BMO Job Family Group: Wealth Sales & Service Language Requirements for role: Strong verbal and written language skills in both French and English Certifications: Must have completed IFIC or CSC Work from home Availability to work between 10:00AM and 8:00PM EST Monday to Friday (37.5 hours per week) Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment strategies and products that meet customers objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Primarily outbound calls to customers to look proactively for opportunities to enhance customer experience by providing products that meet investment needs. There is the potential to take inbound calls should market conditions warrant it.Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided. Provides professional quality sales and service for customer and prospect inquires, issues and requests. Probes to understand customer needs and advises them through their unique investment needs. Achieves sales targets with a focus on relevant investment products. Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups. Escalates complex or unresolved customer situations to senior managers as required. Performs any required documentation after completed customer interactions to ensure customers requests are accurately processed. Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner. Integrates marketing promotions and programs into customer conversations where appropriate. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. High school diploma or equivalent work experience. Knowledge of competitive market place trends and product offerings. Knowledge of BMO Investment / BMO InvestorLine products and services. Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative Some understanding of Risk Management & Compliance. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Specialist, Communications
Aecon Group Inc., Calgary, AB
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! The Communications Specialist plays a vital role in sustaining a best practice approach to all project communication, stakeholder relations and community engagement activities, including best-in-class client relations. The Communications Specialist will support the execution of client-approved Project Communication Plans, Community Engagement and Stakeholder Relations Plans, Issues Management and Crisis Communications Plans, where required, as well as Social Media and Media Relations Strategies. The ideal candidate brings understanding of working with elected officials, and has effectively applied the principles, practices, and techniques of communication planning, development, and execution on large infrastructure projects. What Youll Do Here: As a key individual on the project, collaborate with the client and colleagues to lead the development of communications and public information materials to engage, educate, and build trust with stakeholders and community members Ensure timely and transparent communications with local businesses, residents, the public and all stakeholders Assist with the research, planning, development, and execution of communication and crisis plans for various scopes of work, events, and/or for issues management Liaise with the construction team and graphic designer to manage the development of communications and public engagement strategies and materials for print, digital or social media formats (e.g., fact sheets, construction notices, advertisements, digital/copy writing, blogs, newsletters, presentations, signage, Q&A, community letters, etc.) Manage the development and collection of photo and video assets and maintain a digital repository Assist in the planning and execution of special events with multiple stakeholders to mark/celebrate project milestones Attend and support meetings with stakeholders and communities, operations meetings, and communications working group meetings to proactively identify activities to be communicated to affected residents or stakeholders Manage the execution of community outreach meetings, forums, public information centres, tours and other stakeholder meetings, and prepare summary reports from meetings Foster relationships with public and private sector partners, various professional associations and stakeholders Ensure adherence to service standards by effectively mitigating, responding to, and reporting project-related issues, ensuring timely resolution to public inquiries about design and construction activities (including information on construction schedules, transit and traffic impacts, community meetings, etc.) Lead emergency and crisis preparedness in collaboration with the client, ensuring required communications materials are implemented and updated In tandem, liaise with Aecons corporate leads to ensure transfer of best practices and lessons learned for similar projects, on an ongoing basis What You Bring to the Team: 3 5 years experience in communications within the construction industry preferred A post-secondary degree in communications, public relations, or related field Experienced in media relations, crisis communications, issues management, corporate and community relations Experience and understanding of working with elected officials and various levels of government is an asset Customer focused, detail-oriented, responsive and proactive Exceptional written and oral communications skills Highly organized with demonstrated ability to plan and execute multiple priorities with tight deadlines and meticulous attention to detail Thorough grasp of Microsoft Office suite (PowerPoint, Excel, Word) Digital, social, and traditional media savvy Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Int. Experience Design Specialist to support the adoption and use of the XD measurement for a large insurance client - 4959
S.i. Systems, Toronto, ON
Int. Experience Design Specialist to support the adoption and use of the XD measurement for a large insurance client - 4959 Duration: 8 months (possibility for extension)Location: Remote (Waterloo or Toronto) Reporting to the Manager, Experience Design (XD) Strategy, the Experience Design (XD) Specialist will work with teams globally to support the implementation of XD measurement and reporting processes using an existing measurement framework. They will also support data collection and analysis for the regular XD maturity program to track the growth and evolution of the XD practice globally. The XD practice primarily includes journey and user experience (UX) designers, researchers, and writers, and DesignOps teams supporting these practitioners. Must Have Skills:3+ years of experience in experience design, user experience, behavioural economics, cognitive or social psychology, or similar Experience with measuring and reporting on qualitative and quantitative metrics and analytics.Experience across multiple digital channels, including web, mobile (web and native applications), and social channels.Understanding of various XD measurement methodologies. Nice To Have Skills:Insurance/Banking industry experienceUniversity degree or certification in related fieldExperience with Miro/FigJam or similarAgency/consulting experience Job Responsibilities:Work with XD teams globally to adopt a common approach to XD measurement using a defined framework, and compile and report on performance and improvement.Collaborate with cross-functional team members to identify priorities, support adoption and use of the XD measurement framework, and inform the evolution of common XD measurement practices.Work with colleagues within the XD Strategy team to identify opportunities to align and support ongoing and new initiatives that can address the needs of teams across the organization.Audit and inventory existing practice, product, and performance data for ongoing process refinement.Define, track, and report on key performance indicators to leaders. Evaluate and adjust measurement parameters based on their impact to the organization.Support ongoing XD maturity assessments including tool administration, survey deployment, data collection / analysis & insight generation.Build and maintain key relationships with stakeholders in Canada, US, and Asia to collaborate on measurement strategy and leverage existing approaches.Keep abreast of industry trends, digital technology, and advancements to ensure providing best-in-class services for our customers. Apply
Documentation Specialist
BMO, Halifax, NS
Application Deadline: 04/28/2024Address:1675 Grafton StreetSupports all sales forces in the opening, maintenance and closing of accounts and services. Directly impacts the bank's ability to meet manage risk and regulatory requirements through the timely preparation, review and analysis of treasury management agreements and deposit account documentation. Ensures adherence to all internal and external policies and requirements in order to protect the Bank's assets and minimize losses. Negotiates agreements with internal and external counsel.Advises and guides on sales legal documentation to clients and internal partners.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Resolves questions and issues with sales agreements and account documentations.Coordinates the management of documents' database; ensures alignment and integration of documents in adherence with BMO's standards.Analyzes information and provide insights and recommendations.Executes the end-to-end documentation processes for assigned sectors, including the distribution, collection, review and analysis.Reviews higher-risk client requests and confirm that proper authorizations have been received.Assists with the development, review and implementation of legal documents.Provides input into the planning and implementation of document management programs.Determines type of documents and appropriate actions as per request and establish procedures and processes.Reviews documents to verify that forms are correctly completed and required formats are used.Executes data entry/processing/tracking to support document management activities.Develops and maintains effective relationships with team members and stakeholders to execute work and fulfill service delivery expectations.Understands risks inherent in the operating area and ensures appropriate actions, including accuracy and safeguarding of all documents.Follows records retention guidelines and policies for type of documentation, as required.Collaborates to establish procedures and processes for document imaging, filing, verification/review, maintenance, etc. as required.Participates in the design, development, implementation, and management of core processes.Improves operational methods and workflows by identifying, recommending process improvement opportunities.Supports change management work to ensure the achievement of anticipated benefits.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.PC skills (MS Word, Excel, PowerPoint) - Good.Time management skills - Good.Prioritization skills - Good.Ability to multi-task in a fast-paced environment.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Documentation Specialist
BMO Financial Group, Halifax, NS
Application Deadline: 04/28/2024 Address: 1675 Grafton Street Job Family Group: Customer Shared Services Supports all sales forces in the opening, maintenance and closing of accounts and services. Directly impacts the banks ability to meet manage risk and regulatory requirements through the timely preparation, review and analysis of treasury management agreements and deposit account documentation. Ensures adherence to all internal and external policies and requirements in order to protect the Bank's assets and minimize losses. Negotiates agreements with internal and external counsel. Advises and guides on sales legal documentation to clients and internal partners. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Resolves questions and issues with sales agreements and account documentations. Coordinates the management of documents database; ensures alignment and integration of documents in adherence with BMOs standards. Analyzes information and provide insights and recommendations. Executes the end-to-end documentation processes for assigned sectors, including the distribution, collection, review and analysis. Reviews higher-risk client requests and confirm that proper authorizations have been received. Assists with the development, review and implementation of legal documents. Provides input into the planning and implementation of document management programs. Determines type of documents and appropriate actions as per request and establish procedures and processes. Reviews documents to verify that forms are correctly completed and required formats are used. Executes data entry/processing/tracking to support document management activities. Develops and maintains effective relationships with team members and stakeholders to execute work and fulfill service delivery expectations. Understands risks inherent in the operating area and ensures appropriate actions, including accuracy and safeguarding of all documents. Follows records retention guidelines and policies for type of documentation, as required. Collaborates to establish procedures and processes for document imaging, filing, verification/review, maintenance, etc. as required. Participates in the design, development, implementation, and management of core processes. Improves operational methods and workflows by identifying, recommending process improvement opportunities. Supports change management work to ensure the achievement of anticipated benefits. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. PC skills (MS Word, Excel, PowerPoint) Good. Time management skills Good. Prioritization skills Good. Ability to multi-task in a fast-paced environment. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Compensation and Benefits: $42 300,00 - $78 400,00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Automation Specialist - Associate
JPMorgan Chase, Mumbai, Any, India
The Business Optimization team works on managing & supporting strategic programs within Asset & Wealth Management Operations. A part of the team builds automated solutions for Wealth Management operations to simplify the process and reduce manual touch points. The team leverages self-solve Intelligent Automation tools like Alteryx, Tableau, UiPath & Python to develop these automated solutions.As an Automation Specialist - Associate within the Business Optimization team, you will be responsible for identifying, evaluating, and implementing automation solutions. You will leverage Intelligent Automation tools and partner with relevant stakeholders to implement RPA solutions. Your role will involve developing and deploying reusable components and intelligent dashboards, collaborating with operations teams, managing project documentation, and evaluating innovation tools. This role provides an opportunity to apply your expertise in automation tools and programming, and to contribute to strategic programs within Asset & Wealth Management Operations.. Job Responsibilities Develop & deploy Reusable Components in Alteryx & UiPath Develop & deploy Intelligent Dashboards in Tableau Partner with Technology & Change Mobilization teams for developing Reusable and Complex Bots in UiPath Studio & Automation Anywhere Collaborate with Operations teams to gather and document business requirements Manage project documentations and track throughout the development lifecycle according to existing automation governance Evaluate upcoming innovation tools in the market to improve existing product offering Perform regular management updates and communication to the wider internal audience for new developments or releasesRequired qualifications, skills and capabilities: Graduate in any field. Experience of automation & programming Expertise in Intelligent Automation tools - Alteryx, Tableau and UiPath Expertise in RPA leveraging Automation Anywhere & UiPath Knowledge of databases & linkages Good knowledge of languages like Python, R, Java etc. Good project management, problem solving and analytical skills Strong knowledge of Microsoft PowerPoint, Excel, SharePoint Passionate about programming Excellent time management skills; able to manage multiple assignments under tight deadlines independently Strong command in English (written, oral and presentation) Good interpersonal skills, exceptional relationship building and influencing skills Self-starter, curious on innovation and hands-on ability to learn newer products in the industry About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 03/28/2024 10:21 PM
Application Specialist Automation- (New Grads) 12 month contract
Siemens, Oakville, Ontario
Kick start your career journey! Experience@Siemens is an exciting opportunity for new Graduates from college or university to transition from academic to the workplace. Siemens Canada will provide you with practical and meaningful work experience as you start your career journey and help you build business skills. We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join aus as a recent graduate -by beginning your early career through Experience@Siemens New Graduate Program. Whichever path you take, we're looking forward to seeing your perspective. Recent graduates enrolled in this program will be partnered with a mentor and receive one on one coaching and guidance in support of their development and to help navigate their early career. In addition, this program will help students establish contacts and widen their network to excel in their career journey. Experience@Siemens offers experiential learning and flexibility, allowing you to balance your personal life and career goals. Why you'll love working for Siemens. Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Opportunities to contribute your innovative ideas and get paid for them! Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2023 and Greater Toronto's Top Employers 2022. What will you do? As a New Graduate Application Specialist, you will provide Application Engineering Support for Factory Automation products. Functionally reporting to the Application Engineering manager, you will play an instrumental role in technically supporting the pre and post sales activities for the Factory Automation business in Canada. You will be operating with an expected level of professionalism, while displaying passion about exceeding customer expectations and working with a sense of urgency. Your role will involve: Assisting with the analysis of customer requirements and providing a solution utilizing the SIMATIC product portfolio Assisting with the Siemens Sales Organization, Exclusive Industrial Distributors and Siemens Solution Partners, to demonstrate technical features and benefits of Siemens Automation portfolio Working alongside Application Engineers, understanding the value added and service offerings while partnering with customers to further understand their needs in order to provide them with a consultative technical solution Develop Sales Collateral such as value proposition demo programs, application notes, white papers Assisting with internal demos, products, to ensure they are up-to-date and functional Supporting the Product Marketing team on various Marketing activities such as Product launch Seminars, Application Presentations and WorkshopsSupporting customers in Windsor and surrounding area What will you need to succeed?Bachelor's degree or diploma in Electrical Engineering, Mechatronics or related field Knowledge in Industrial applications, Factory Automation and Mechatronics theory is a great asset Hands-on experience with Motion Control and Industrial Networking using PROFINET and/or Ethernet/IP PLC Programming and Computer Programming Language experience is a great asset Application experience in OEM industry such as Automotive, Food & Beverage, Pharmaceutical, Metal and Mining is an asset Familiar with other Industrial Automation Platforms, Industrial networks and Factory Automation product offerings in the market Excellent written, verbal and presentation skills along with proven ability to provide technical training Must be willing to travel locally on a short notice in South Western Ontario Fluent in English both written and spoken Valid driver's license with a good driving record is a must About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/29/2024 02:48 PM
Test Specialist (Domain Tester)
Siemens, Bangalore, Any, India
Dear Aspirant!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!We are looking for: Test Specialist (Domain Tester),• To develop Test cases.• Participation in Test Case reviews, development specification reviews.• Co-operation within the framework of Developers/Architects/ Domain experts/System Testers / Function-testers to meet high quality of verification and validation activity.• Expert in Software Development Life Cycle and exposure to Test Automation tools and hands on experience• Preparation and maintenance of Test environment or test infrastructure• Develop and maintain systems for a growing automation infrastructure• Train and guide team in analyzing the requirements in domain perspective.Use your skills to move the world forward!• We need a B.E/B. Tech/M. Tech graduate in Electrical and Electronics Engineering• Experience between 4 to 8 Years with exposure to Commissioning and least 2 years of experience in Software Testing• Hands on experience with Test Automation Tool is a plus• Expertise in SDLC, ISTQB - Certified and knowledge of communication protocols (Modbus, IEC61850, Profibus, Profinet)• Experience in commissioning of Electrical Panels, Circuit breakers, Energy meters and PLC• Technical knowledge in low voltage products (Electrical Panels, Circuit breakers, Energy meters, Power quality Meters etc)• Good Knowledge on Power System -Distribution & Utilization. Protection & Energy management system.• Knowledge on IOT devices is an added advantageMake your mark in our exciting world at Siemens.This role is based in Bangalore, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about Siemens careers at: www.siemens.com/careersFind out more about the Digital world of Siemens here: www.siemens.com/careers/digitalmindsSalary: . Date posted: 04/03/2024 08:51 PM
Environmental Health and Safety Specialist
Siemens, Oakville, Ontario
Change the future with us.We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens!Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.Solve the world's most significant problems - Be part of exciting and innovative projects.Engaging, challenging, and fast evolving, cutting edge technological environment.Opportunities to advance your career and mentorship programs on a local and global scale.Competitive total rewards package.Profit sharing available.Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.Participate in our celebrations, social events and offsite business events.Opportunities to contribute your innovative ideas and get paid for them!Employee perks and discounts.Diversity and inclusivity focused.We are looking for a motivated individual with a broad range of knowledge in environment, health, and safety topics to support all aspects of Siemens Environment Health & Safety (EHS) program. Responsible for ensuring that internal policies, procedures, and practices meet the safety standards established by Siemens Mobility, Customers and Regulatory Authorities.The successful candidate would help our Mobility business to support execution of EHS initiatives and to meet the customer requirements while ensuring compliance with applicable environmental, occupational health and safety, workers' compensation legislation across Canada including Siemens's requirements. This role included 70% travel around the job sites and field representation.This is achieved through monitoring, prevention, and post-incident activities along with the development and review of safety and quality practices. The EHS Specialist is expected to bring unbiased input to Siemens Mobility's Operations and maintenance management team.What will you do?Support various aspects of new initiatives rolled out within Siemens EHS to meet company objectives.Champion the implementation and maintenance of Health, Safety, Environment programs to meet Ontario Certificate of Recognition (COR), as well as mandated customer / project requirements.Develop specialized project safety plans, policies, job safety analysis, safe work practices, conduct hazard / risk assessments, incident investigation as required.Provide support and ensure all employees and contractors comply with established EHS policies and programs.Assist in incident investigations and monitor corrective actions for effective implementation.Collaborate with all levels of organization and assist in executing and promoting companies EHS program.Travel to the various customer/project sites for project meetings, audits, and incident management as required.Liaise with Canada EHS Team and provide support on ongoing company initiatives.Ability to learn and work in high pace environmentPerform Internal safety audits and/or monitoring on rules compliance (PMRC)Assist with the development and preparation of safety communications (e.g. bulletins, safety advisory memo);Act as a facilitator for joint health and safety committees.Accompany the Metrolinx TPO officer during field audit: Address and escalate their concern right away, understand Metrolinx expectation and be proactive. Ensuring field representation to evaluate compliance with organizational, government health and safety, environmental standards and client's requirements.Audit workers in the field for certifications records Identifies opportunities to improve safety and environmental performance and makes recommendations based on findings. Assists with directing accident/incident investigation, reporting and/or facilitation of root cause analysis. Coordinate safe standard work practices with line personnel and monitor conformance through safety inspections. Conduct regular inspections of facilities to ensure compliance with hazards and safety guidelines. Inspections include but not limited to fire extinguisher, first aid, lock out tag out, PPE, equipment. What will you need to succeed?Degree or diploma in Environmental Health Safety program or industry recognized program with EHS related certification is a plus.Minimum 4 years' experience in Occupational, Health and Safety role in area of: railway, construction, transportation, or industrial sector.Experience in Railway is essentialPreference for Canadian Railway Operating Rules (CROR) qualified candidate experienced in conducting compliance audits.Expertise in Ontario Certificate of Recognition (COR) program requirements and COR auditor.Candidates must have excellent organizational and communication skills (both oral and written), customer focus, and agility, with the ability to present and explain health and safety topics;Demonstrated ability to apply advanced skills to resolve complex problems not covered by existing procedures or practices independently and displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems.Ability to analyze and evaluate options, solutions, and exercise judgment in making sound decisions.Experience in incident investigations, root cause analysis, workplace inspections, hazard analysis, risk assessment, safe work and best preventative practices or job safety analysis development, employee relations.Working knowledge of MS Office, excel and other software tools.Self-driven, discrete, diligent with great attention to detailValid driver's license mandatory.About us.We share our ideas and champion the people behind them.Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2022, which ended on September 30, 2022, Siemens Mobility posted revenue of €9.7 billion and had around 38,200 employees worldwide. Further information is available at: www.siemens.com/mobility.In Canada, Siemens Mobility has been providing solutions to the transportation industry for more than 40 years, including railway infrastructure maintenance services on the rail networks in Quebec and Ontario, light rail vehicles in Edmonton and Calgary, trainsets delivered to VIA Rail Canada, new trainsets for Ontario Northland that will bring back Northeastern passenger rail to Ontario that are expected to be delivered in 2026, an order for locomotives for Montreal's exo and the rail electrification and overall system maintenance of the light rail transit network in Kitchener-Waterloo. Our footprint also includes dispatching services operated from Dorval, Québec, to more than 25 railways across Canada covering over 3,400 miles of track.Today, Siemens Mobility provides customers with full-service capabilities for the entire life cycle of their projects to help evolve our growing cities while supporting Canada's sustainability goals.To learn more about Siemens Mobility, visit our website at Siemens Mobility | Canada | Siemens Mobility CanadaSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/03/2024 08:51 PM
Residential Collections Specialist
GMR Real Estate Limited Partnership, Montreal, QC
We are seeking a highly motivated and detail-oriented Residential Collections Specialist to join our team. The ideal candidate will have experience in collections, property management, and a strong understanding of the legal processes involved, particularly within the jurisdictions of the Tribunal Administratif du Logement (TAL) in Quebec. The Collections Specialist will be responsible for managing overdue accounts, coordinating legal proceedings, representing the company before regulatory bodies, and ensuring compliance with all applicable laws and regulations.Responsibilities:Manage a portfolio of overdue accounts in relation to our residential properties.Recommend negotiation plans for tenant outstanding balances to negotiate payment arrangements and resolve debts.Prepare appropriate documentation for tenants regarding payment arrangements.Maintain accurate records of all documentation and payment arrangements.Initiate legal proceedings, including preparing and filing applications with the Tribunal Administratif du Logement (TAL) for eviction or rent recovery.Monitor the progress of legal proceedings and ensure compliance with all TAL regulations and deadlines.Provide regular updates to management on the status of overdue accounts and legal proceedings.Work closely with property managers and leasing agents to identify and address potential collection issues proactively.Stay informed about changes in relevant laws and regulations.Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French. If you are a driven individual with an attention for detail and a focus on the administrative aspects of residential real estate, coupled with a dedication to maintaining accurate records and ensuring compliance, we encourage you to apply for this exciting opportunity, and submit your resume, as well as any relevant certifications or references. Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French.
Documentation Specialist
BMO, Calgary, AB
Application Deadline: 04/25/2024Address: 525 8th Ave SW East TowerJob Family Group:Customer Shared ServicesSupports all sales forces in the opening, maintenance and closing of accounts and services. Directly impacts the bank's ability to meet manage risk and regulatory requirements through the timely preparation, review and analysis of treasury management agreements and deposit account documentation. Ensures adherence to all internal and external policies and requirements in order to protect the Bank's assets and minimize losses. Negotiates agreements with internal and external counsel.Advises and guides on sales legal documentation to clients and internal partners.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Resolves questions and issues with sales agreements and account documentations.Coordinates the management of documents' database; ensures alignment and integration of documents in adherence with BMO's standards.Analyzes information and provide insights and recommendations.Executes the end-to-end documentation processes for assigned sectors, including the distribution, collection, review and analysis.Reviews higher-risk client requests and confirm that proper authorizations have been received.Assists with the development, review and implementation of legal documents.Provides input into the planning and implementation of document management programs.Determines type of documents and appropriate actions as per request and establish procedures and processes.Reviews documents to verify that forms are correctly completed and required formats are used.Executes data entry/processing/tracking to support document management activities.Develops and maintains effective relationships with team members and stakeholders to execute work and fulfill service delivery expectations.Understands risks inherent in the operating area and ensures appropriate actions, including accuracy and safeguarding of all documents.Follows records retention guidelines and policies for type of documentation, as required.Collaborates to establish procedures and processes for document imaging, filing, verification/review, maintenance, etc. as required.Participates in the design, development, implementation, and management of core processes.Improves operational methods and workflows by identifying, recommending process improvement opportunities.Supports change management work to ensure the achievement of anticipated benefits.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.PC skills (MS Word, Excel, PowerPoint) - Good.Time management skills - Good.Prioritization skills - Good.Ability to multi-task in a fast-paced environment.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Research Associate III, Ontology, Metadata and Vocabulary Specialist #2024-0200
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Forbes includes U of G Among Canada’s Best Employers Grant & Trust Professional Research Assistant III, Ontology, Metadata, and Vocabulary Specialist The Linked Infrastructure for Networked Cultural Scholarship (LINCS) Project, College of Arts Temporary full-time from May 1, 2024 to November 1, 2024 Hiring #: 2024-0200 Please read the Application Instructions before applying The Linked Infrastructure for Networked Cultural Scholarship (LINCS) project (https://lincsproject.ca) requires an ambitious and collaborative-minded colleague to join our project to make the Web more meaningful for researchers of culture, history, and literature. LINCS works with humanities and social science researchers across Canada to convert and link cultural datasets to create Linked Open Data for the Semantic Web, foregrounding difference, diversity, and the perspectives of the humanities from a wide range of disciplines. It is also makes available tools and interfaces for the creation and use of Linked Open Data. We are looking for a dynamic and creative individual to contribute to this national cyberinfrastructure project. The right candidate will be familiar with linked data standards, will be detail-oriented, will have excellent communication skills, and will be keen to make a difference in how cultural knowledge circulates online. This position offers an exciting opportunity to work with a critical infrastructure project aiming for high impact within and beyond the academy. Reporting to the LINCS technical manager, the Ontology and Metadata Specialist will build on existing patterns and policies to guide ontology work for the LINCS instructure.. This job is a full-time or part-time research scientist position for six (6), with the possibility of extension if funds permit. The position is flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. Job description/responsibilities: The LINCS Ontology and Metadata Specialist has responsibilities for managing the LINCS ontologies, aiding LINCS developers who are using these ontologies in their software development, and guiding researchers in data modelling and conversion. The Ontology and Metadata Specialist will: Support researchers creating linked data Work with LINCS researchers to model data in CIDOC CRM, consult on vocabulary requirements, document decisions in application profiles, converting data using X3ML Through the application of new and existing LINCS ontologies and vocabularies, facilitate interoperability between datasets Provide training related to linked data, including creating training materials for and teaching workshops, as time and inclination permit Manage LINCS ontologies, vocabularies, and metadata Coordinate the maintenance, application, and expansion as needed of LINCS’s ontologies and vocabularies Oversee documentation related to ontologies and vocabularies Support LINCS developers and infrastructure Oversee LINCS-hosted vocabularies, including monitoring, reviewing, and refining existing and new LINCS vocabularies across datasets, and collaborating with developers on exposing and leveraging vocabularies used in LINCS Implement validation and testing protocols and scripts for all aspects of ontology development and deployment With the support of the Project Manager and Technical Manager, consult with the LINCS developers doing data conversion to clarify ontology, vocabulary, and metadata requirements, and to ensure consistent use across those processes Contribute to the sustainability of LINCS Disseminate information about LINCS ontology work within Canada and internationally, as time and inclination permit Contribute to long-term strategic development and planning Qualifications and experience Required experience: Master’s degree in a relevant field, or 3 years of industrial experience using ontologies and other semantic technologies after an undergraduate degree in a relevant field Desired experience: Background in a humanities domain or experience working with humanities researchers Experience with Linked Open Data technologies and standards Experience with collaborative research, infrastructure, or software development projects involving multiple stakeholders and external partners Subject-specific knowledge: Familiarity with Linked Open Data conceptual and technical requirements Familiarity with ontologies, in particular CIDOC CRM, Web Annotation, and SKOS Familiarity with RDF serialization formats, in particular RDF/XML and TTL Awareness of current issues and trends in electronic resource management, metadata management, and cataloguing, and related technologies General skills: Excellent oral, visual, and written communications skills Detail-oriented with an ability to function and process information with high levels of accuracy Comfort with researching and learning new technologies Other Details: This position is expected to be 6 months full-time, or an equivalent number of hours on part-time schedule. The schedule can be flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. This position is based at the University of Guelph, but if candidates are not local, we are able to accommodate working remotely. We are unable to pay relocation costs. This position is limited to applicants who are residents of Ontario. Qualified applicants who are not residents of Ontario may contact us at [email protected] to indicate their interest in contract-based work with the same responsibilities and qualifications listed above. Please provide a letter of application outlining your interest in the position, a CV, and the names and contact information for three people willing to provide references by phone or letter. Classification Grant/ Trust fund position, Band P04 GTP Professional/Managerial Salary Bands At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 08 Closing Date: 2024 05 22 (extended) Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Administrative Officer, CSAHS Dean’s Office Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Construction Coordinator, Electrical Design Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Electrical Designer Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Registered Veterinary Technician Research Assistant III, Ontology, Metadata, and Vocabulary Specialist (current page) Second Class Operating Engineer Senior Storeskeeper Treasury Service Assistant Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Global Support Contract Specialist
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team. As a Global SOPS Contract Specialist, you are required to provide the highest level of internal support and guidance for Account Executives within our Global SMB businesses. This guidance includes but is not limited to deal structure questions, quote support, contract support, ACVcalculations, account/customer org support, and ensuring quotes comply to revenue & company policy. This role requires an individual who can work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision-making skills.Your Impact:Provide superior internal support and guidance for Account Executives including but not Limit to deal structure questions, order processing, ensuring orders are in compliance to revenue & company policy, and all other pre-quote conversion support.Work with Sales, Rev Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition.Create and modify quotes as required.Ensure compliance with all company policies and responsible for SOX compliance.Train Sales and in particular less experienced AE's and facilitate cross-training among the team.Contributes ideas and innovations to improve upon existing systems, work processes and procedures.Create and update internal departmental Policies.Participate in projects involving technical and financial concepts providing recommendations.Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy.Work with Sales and Collections to assist resolution to customer billing investigations and disputes.Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base.Establish strong relationships with Sales, Renewals, Customer Support Managers,Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.Required Skills/Experience:2+ years sales operations or order management experienceMust have strong research and problem-solving abilities.Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly.Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment.Extreme attention to detail.Ability to clearly articulate case resolutions and actions required by Account ExecutivesThrives in a team environment.Salesforce experience a plus.Ability to work independently.Open to night shiftsAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/08/2024 03:17 PM
Account Specialist - Collections
BMO, Mississauga, ON
Application Deadline: 04/25/2024Address:2465 Argentia RoadBMO's High Risk Operations team is looking for a experienced Collector, who is a critical thinker, creative problem solver who is able to effectivity probe and work towards a viable payment solution for our customers. Please note: Must be available for Evening shifts only, between the hours of 11 am- 11pm * evening shift premium Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer's requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.Knowledge of BMO products and services - Good.Knowledge of competitive marketplace and trends in product offerings.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Bilingual Account Specialist - Collections
BMO, Montreal, QC
Application Deadline: 04/21/2024Address:VIRTUAL61 - HomeRes - QC - BMOMust be bilingual French English.Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer's requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.Knowledge of BMO products and services - Good.Knowledge of competitive marketplace and trends in product offerings.Specialized knowledge.Verbal & written communication skills in French and English - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.