Overview of salaries statistics of the profession "Debt Collection Specialist in Canada"

We are seeking a highly motivated and detail-oriented Residential Collections Specialist to join our team. The ideal candidate will have experience in collections, property management, and a strong understanding of the legal processes involved, particularly within the jurisdictions of the Tribunal Administratif du Logement (TAL) in Quebec. The Collections Specialist will be responsible for managing overdue accounts, coordinating legal proceedings, representing the company before regulatory bodies, and ensuring compliance with all applicable laws and regulations.Responsibilities:Manage a portfolio of overdue accounts in relation to our residential properties.Recommend negotiation plans for tenant outstanding balances to negotiate payment arrangements and resolve debts.Prepare appropriate documentation for tenants regarding payment arrangements.Maintain accurate records of all documentation and payment arrangements.Initiate legal proceedings, including preparing and filing applications with the Tribunal Administratif du Logement (TAL) for eviction or rent recovery.Monitor the progress of legal proceedings and ensure compliance with all TAL regulations and deadlines.Provide regular updates to management on the status of overdue accounts and legal proceedings.Work closely with property managers and leasing agents to identify and address potential collection issues proactively.Stay informed about changes in relevant laws and regulations.Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French. If you are a driven individual with an attention for detail and a focus on the administrative aspects of residential real estate, coupled with a dedication to maintaining accurate records and ensuring compliance, we encourage you to apply for this exciting opportunity, and submit your resume, as well as any relevant certifications or references. Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur Calgary office is looking for a Receptionist to join the Office Administration team and own the following responsibilities:Attending to customer inquiries; whether by phone or walk-in, in a timely and professional mannerReceiving and routing calls, providing directory assistance and directing inquiries to proper departments or individualsProviding administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functionsHandling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etcReceiving and processing paymentsMaintaining the front desk and reception area in an organized and professional mannerSort and deliver incoming mail, cheques and courier packages, post outgoing mailAssisting in set up of meeting rooms for training and various eventsMaintain appearance and cleanliness of kitchen and meeting roomsEnsure reception is open/closed appropriately, ensure security requirements are set each night and holidaysProviding administrative support where needed to team including, but not limited to, document preparation, electronic filing of documents internally and externally, maintaining a shared email inbox with other reception team.Various other duties as requiredHow do we define success for your role? • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration • You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality work • You identify, recommend, and are focused on effective service delivery to your clients • You share in an inclusive and engaging work environment that develops, retains & attracts talent • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace • You grow your expertise through learning and professional development.Your experience and educationExperience in a professional reception role and general administrative duties is advantageousA Business Diploma, Office Administration course or similar is highly regardedAbility to stay organized within a busy work environmentAbility to support high level management demands with a strong attention to detailDeadline and detail-oriented with the ability to work independentlyExceptional time management, organization and prioritization skillsAbility to work with and maintain confidentiality with sensitive informationProfessional demeanorProficiency with Microsoft Office SuiteExcellent communication and interpersonal skillsAbility to work flexible hours and overtime as neededWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.

Who Are We?NATIONAL CREDIT RECOVERY INC. (NCRi) is a national collection. It is our mission to demonstrate to each valued client that we can liquidate placements, achieve excellent results, and provide timely status reports consistent with the client’s expectations. NCRi was established with one purpose: to change the model by which collection agencies operate.NCRi creates long and successful client relationships by being committed to maintaining our clients’ branding and integrity, and by producing consistent results. Our core philosophy is based on professionalism and respect. This philosophy has enabled NCR to become the partner of choice for many clients nationally. Our commitment to creating a partnership with each client is based on the concepts of high-quality service and cutting-edge innovative technology. This allows us to respond more efficiently and proactively to our clients’ changing needs.We are a global organization with multiple locations in Canada and abroad. We are excited to provide internal and external growth opportunities as we continue to expand. NCRi is proud to offer our Agents initial paid training, monthly coaching, performance management support and ongoing learning and development opportunities. We value providing numerous employee engagement and philanthropic initiatives throughout the year also. We’d love to have you join our team!Home Office Equipment Requirements:Equipment will be provided by the companySuccessful candidates will be pre-screened by our Tech Support team to ensure they meet all requirements to proceed, prior to being invited to the training.High-speed internet with hardwired connection from the computer to the modem. Speed should be 50 MPBS download and 20 MPBS Upload.What You’ll Be Doing:Communicate with customers for all outstanding amountsEstablish a solid professional relationship with customers and educate them on best practicesNegotiate the best payment arrangement to help resolve customers’ billsMaintains a high level of professionalismContact past due customers by phone, request payment & negotiate appropriate payment arrangements, Send correspondence to delinquent/collection customersUpdate customer account information with e.g. commitments to pay, amounts & dates, collection call updates. Document call activity detailsHandle objections & excusesPerform to regulatory standards and best practice on collectionsAchieve individual collection targets, to meet Department and Company goalsWhat You Bring:1+ years of experience in collections, especially in 1st party collectionsExcellent oral and written communication skills in English and French for consistent collection callsGood math skills with the ability to perform basic calculations quicklyAbility to pass a background checkStrong organizational and time management skillsStrong understanding of Microsoft Excel and OutlookAbility to adapt in a fast-paced environmentWe offer:Competitive base pay, plus uncapped performance-based commission!Competitive insurance coverage, incentives, paid training and breaksOutstanding referral bonus programFun perks: Holiday events, food days, giveaways, prizes, themed events and more!As our Company expands, we will need to grow our leadership team! We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions. Nothing more satisfying than seeing your career grow within a caring organization.We are committed to providing the best work environment you’ve ever experienced!!NCRi welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the all aspects of the selection process.Start your amazing career with NCRI today.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur London office is looking for an Insolvency Advisor to join the Personal Debt Solution team. This role requires an in office presence.Additionally, the successful candidate would own the following responsibilities:Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposalsPerform initial consultations in order to assess the debtor’s situation and recommend appropriate options, training will be providedReview interview forms, prepare files/documents for client signingCommunity outreach, business development and presentationsHow do we define success for your role?You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and CollaborationYou understand your client’s needs, challenges, and opportunities; clients describe you as positive, professional, and empatheticYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains & attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your experience and educationExperience in an insolvency type role, or in a financial advisory role with a financial institution would be considered an assetWillingness to complete or have completed the BIA Administrator Insolvency CourseExcellent written and verbal communication skillsAble to prioritize with the flexibility to manage multiples tasks and a variable workload as requiredMust be able to liaise well with staff and outside partiesWillingness to travel to Newfoundland for 2 weeks for training (expenses paid by BDO)Why BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO Law LLP is looking for a Senior Business Lawyer to join our practice. This is a rare opportunity to join a highly collaborative alternative legal service provider, and to work alongside legal professionals who value a client centric working environment. The responsibilities in this role are: Lead significant client engagements, including but not limited to complex corporate reorganizations, domestic and international purchase and sale transitions, domestic and international joint ventures, debt and equity financings, and advise on complex corporate governance matters Be a self-starter, and be motivated by excellent work and highly engaged colleagues Supervise junior lawyers and corporate law clerks Analyze and assess new opportunities with respect to, among other things, legal fee estimates and staffing requirements Develop internal business relationships across each of BDO Canada’s service lines Support the growth of BDO Law through talent acquisition, development and knowledge management How do we define success for your role?You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and CollaborationYou understand your clients' industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains, and attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional developmentYour experience and education You are a member in good standing of the Law Society in your relevant jurisdictionYou have a minimum of 5+ years of Business Law experience at a recognized national or local law firm You have outstanding academic and professional credentials You have excellent interpersonal, written, and verbal communication skills, and are highly collaborative in nature You enjoy working in a cross-functional environment You have excellent analytical and problem-solving skills, and possess a high level of attention to detail You value teamwork, integrity, client centricity, and high-quality detailed work You have excellent organizational skills and the ability to manage competing priorities You are able to work effectively with all levels of staff and management Pay Range: $175,000-$325,000Why BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2023. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role. Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page. #LI-ES1

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityOur Halifax office is looking for a Senior Manager/Vice President/Trustee to join our BDO Personal Debt Solutions team and own the following responsibilities:Manage consumer bankruptcy and proposal filesProvide advice on current bankruptcy laws and practices, conduct debtor assessments, and manage recovery of assets (including acting as Receivers)Supervise staff and delegate tasks and projects as requiredIdentify, target, and develop referral network.Assist with practice developmentHow do we define success for your role? You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and CollaborationYou understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality workYou identify, recommend, and are focused on effective service delivery to your clientsYou share in an inclusive and engaging work environment that develops, retains & attracts talentYou actively participate in the adoption of digital tools and strategies to drive an innovative workplaceYou grow your expertise through learning and professional development.Your experience and educationExcellent knowledge and understanding of insolvency rules, laws and proceduresYou value teamwork, client service, and quality in your workFully Licensed Insolvency Trustee (Chartered Insolvency and Restructuring Professional (CIRP)Accounting designation (CPA-CA/CPA-CMA/CPA-CGA) is an asset3 or more years of related experience within the Insolvency field; the primary focus will be on consumer workAble to prioritize with the flexibility to manage workload demands and multiple tasks as requiredWillingness to travel to assist in the coverage of satellite offices if requiredWhy BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page.