Overview of salaries statistics of the profession "Collection Agent in Canada"

RENDEZ-VOUS SUR CE LIEN POUR DÉCOUVRIR L'ENVIRONNEMENT DE TRAVAIL : https://www.brebeuf.qc.ca/carrieres/technicien-documentation-autonome-et-curieux-bibliotheque-collegial/Cet emploi consiste à réaliser des travaux techniques ayant trait à l'organisation et au fonctionnement du service de la bibliothèque du cours collégial. Dans le cadre de son travail, la personne titulaire de ce poste peut fournir une assistance technique aux personnels affectés, de même qu'aux personnes usagères, ainsi que coordonner certaines tâches des agents de bureau.Sous la supervision de la bibliothécaire responsable et, en collaboration avec une autre technicienne en documentation, la personne titulaire applique les politiques, directives, normes et procédures concernant diverses fonctions bibliothéconomiques.Plus spécifiquement, elle?: * offre de l'aide à la recherche et du soutien technique aux usagers pour une utilisation éthique et efficace des services et ressources offerts par la bibliothèque; * acquiert les ressources documentaires et assure un suivi auprès des différents fournisseurs dans le respect des budgets alloués; * effectue le traitement intellectuel des ressources documentaires pour en faciliter le repérage en conformité avec les normes bibliothéconomiques en vigueur ; elle traite en lot des notices électroniques à l'aide de MarcEdit; * collabore à la gestion du Système intégré de Gestion de Bibliothèque (REGARD), tout en offrant du soutien technique aux utilisateurs du SIGB; * participe aux activités de circulation, de prêts et de maintenance de la collection (PEB, gestion des retards, élagage, inventaire, etc.); * soutient les bibliothécaires dans diverses activités d'animation, de diffusion et de promotion des services et ressources de la bibliothèque ; elle anime des activités visant à développer la maîtrise des habiletés informationnelles; * participe aux activités entourant l'application et le respect du code de conduite de la bibliothèque par les usagers; * participe à la révision et la rédaction de procédures propres à son champ d'activités, dans une perspective d'amélioration continue des services; * accomplit au besoin toutes autres tâches connexes.Qualifications requises * Diplôme d'études collégiales (D.E.C.) en techniques de la documentation; * Connaissances des normes bibliothéconomiques en vigueur (RDA, Marc21, Dewey, etc.); * Aisance avec les nouvelles technologies, les systèmes informatisés et la suite Microsoft 365; * Capacités physiques pour soulever, à l'occasion, des boîtes pesant plus de 10 kilos.Sont considérés des atouts: * Expérience au sein d'une bibliothèque; * Expérience de travail en milieu de l'éducation (plus précisément au niveau collégial); * Expérience en service à la clientèle ; * Connaissance des outils suivants?: REGARD, MarcEdit, Memento, SQTD, RVM, RdaToolkit.Aptitudes recherchées * Autonomie, débrouillardise et sens de l'organisation; * Aptitude de travail avec le public; * Maîtrise du français écrit et parlé; * Rigueur et minutie; * Esprit d'équipe.

Le Groupe Ostiguy & Gendron est à la recherche pour combler un poste de courtier en assurance de dommages des particuliers – Module afin de s’intégrer à son équipe en pleine expansion en assurance des particuliers. Relevant du Directeur, le titulaire du poste sera responsable d’un portefeuille de clients détenant des produits d’assurance de dommages des particuliers. Il doit assurer la satisfaction de la clientèle en répondant à leurs besoins et entretenir d’excellentes relations avec les différents intervenants internes et externes.Le Groupe Ostiguy Gendron est une firme de courtage en assurances et en cautionnement qui s’appuie sur une équipe de 95 employés passionnés. Sa réputation s’est bâtie grâce à une approche humaine, centrée sur une relation de confiance. Le siège social de l’entreprise est situé à Laval et son équipe s’étend partout dans la province de Québec, ainsi qu’en Ontario et au Manitoba.Pourquoi travailler chez le Groupe Ostiguy & Gendron?Parce que l’on est fier d’être une entreprise à échelle humaine;Parce que l’on se fait un devoir de toujours innover et de s’améliorer;Parce que vous aurez la chance d’être partie prenante du développement et de la croissance d’une entreprise québécoise en pleine expansion;Parce que nous pouvons vous offrir les moyens de grandir et de vous développer;Parce que vous pouvez bénéficier de commissions et de bonification avantageuse selon la performance annuelle.Responsabilités spécifiques : Offrir un service à la clientèle de haute qualité et travailler en collaboration avec tous les membres de l’équipe;Assurer une croissance du portefeuille;Assurer une rétention de la clientèle;Effectuer l’analyse des risques, évaluer les besoins et offrir les produits adaptés pour les renouvellements, les demandes de modifications ainsi que les nouvelles affaires;Négocier auprès de plusieurs assureurs ;S’assurer de la collection des comptes à recevoir;Assurer le suivi des recommandations émises par les assureurs;Assister les clients lors d'une réclamation, la rapporter aux assureurs et en faire le suiviExigences :Détenir le titre d'agent ou courtier en assurance de dommages des particuliers et un permis valide (AMF);Avoir 1 an d’expérience en assurance des particuliers (courtage un atout);Excellente maîtrise des logiciels MS Office;Excellente connaissance des différents portails d'assureurs (Intact, L'Unique, Promutuel, Aviva, Chubb, etc.) un atout;Connaissance des logiciels Epic et Tarif Expert (un atout);Excellentes aptitudes dans le service à la clientèle;Excellentes habiletés de communication, en français et en anglais (oral et écrit).

Position SummaryA relief part-time Medical Laboratory Technologist (MLT) opportunity is available now at the Kelowna General Hospital (KGH). Days of work are rotating and shift times include days and evenings. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region. About the job:MLTs work in a supportive, team-based environment and perform a variety of duties within the assigned discipline department. Your responsibilities will include:• Performing routine and/or complex tests, utilizing manual procedures and automated instruments• Entering data into the Lab Information System (LIS), related systems and programs• Validating and reporting test results• Maintaining instruments, preparing solutions and control agents• Contributing to training, evaluation and improvement programs What we offer:We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.• Competitive pay and shift premiums• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesAbout this location:The KGH Laboratory is our largest and most specialized 24/7 lab and progressive teaching facility. The Lab consists of hundreds of team members who work collaboratively in a variety of disciplines such as Collections, Accession, Chemistry, Hematology, Transfusion Medicine, Microbiology, Histology, AP and Molecular.The hospital is situated just moments from Okanagan Lake in the vibrant and growing city of Kelowna. The city offers so much for professionals and families to enjoy such as shopping, dining, golfing, tons of hiking and biking trails, amazing beaches and world-class winter sports. Live, work and play where others only vacation!Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year recent related experience.

Position SummaryMedical Lab Technologist (MLT) opportunity is available now at the East Kootenay Regional Hospital (EKH) in Cranbrook, B.C. This is a permanent part-time 0.57fte position available until the return of the current incumbent. Days of work are rotating and shifts include a variety of days, evenings and nights. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region. About the job:MLTs work in a supportive, team-based environment and perform a variety of duties within the assigned discipline department. Your responsibilities will include:• Performing routine and/or complex tests, utilizing manual procedures and automated instruments• Entering data into the Lab Information System (LIS), related systems and programs• Validating and reporting test results• Maintaining instruments, preparing solutions and control agents• Contributing to training, evaluation and improvement programs What we offer:We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.• Competitive pay and shift premiums• Generous relocation assistance• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesThis location may be eligible for the BC Loan Forgiveness Program.About this location: EKH is a 75 bed acute care hospital with a medium size Laboratory offering Core Lab, Microbiology, Histo, Pathology, collections and accession services. It is considered a regional referral site for selected testing and there are 30 Medical Technologists and 25 Med Lab Assistants employed in various disciplines. Cranbrook is situated in the southeastern corner of British Columbia. Cranbrook is the business capital and largest city in the Rocky Mountain Region and is an easy drive to Alberta and the US. Nestled on a gentle plain with scenic mountain vistas in the distance, residents can enjoy a variety of outdoor recreational opportunities and urban pursuits.Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year of recent related experience

Position SummaryA relief part-time 0.72fte Medical Laboratory Technologist (MLT) opportunity is available now at the Kelowna General Hospital (KGH). Days of work are rotating and shift times include days and evenings. This position is assigned to Microbiology. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region. About the job:MLTs work in a supportive, team-based environment and perform a variety of duties within the assigned discipline department. Your responsibilities will include:• Performing routine and/or complex tests, utilizing manual procedures and automated instruments• Entering data into the Lab Information System (LIS), related systems and programs• Validating and reporting test results• Maintaining instruments, preparing solutions and control agents• Contributing to training, evaluation and improvement programs What we offer:We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.• Competitive pay and shift premiums• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesAbout this location:The KGH Laboratory is our largest and most specialized 24/7 lab and progressive teaching facility. The Lab consists of hundreds of team members who work collaboratively in a variety of disciplines such as Collections, Accession, Chemistry, Hematology, Transfusion Medicine, Microbiology, Histology, AP and Molecular.The hospital is situated just moments from Okanagan Lake in the vibrant and growing city of Kelowna. The city offers so much for professionals and families to enjoy such as shopping, dining, golfing, tons of hiking and biking trails, amazing beaches and world-class winter sports. Live, work and play where others only vacation!Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year recent related experience.

Groupe Ostiguy & Gendron is looking to fill the position of Large Risk Account Manager to join its growing insurance team. It's in the Large Risks department that we find the know-how, expertise and skills of senior brokers. The members of this department work in constant collaboration, since the customer accounts are large, with greater complexity and specific needs. Exchanges and discussions are essential between account managers and directors, in order to capitalize on everyone's expertise and knowledge. Files are worked as a team, with a senior account manager. Summary of responsibilities : Reporting to the Department Manager, the incumbent must ensure customer satisfaction by meeting their needs and maintain excellent relations with the various internal and external stakeholders. Specific responsibilities :Ensure that renewals are completed on time;Ensure customer retention;Process new business in a timely manner;Perform risk analysis, review coverage and identify changes or deficiencies with respect to last renewal;Prepare, verify and forward various insurance documents such as quotes, cover notes, invoices, certificates of insurance, endorsements, etc.Prepare the proposals that were completed last year and those to be completed for the new year.Take the information for the update with the customer or in collaboration with the producer;Develop marketing strategies in collaboration with the producer;Provide customer service, take calls, respond to specific needs and work in collaboration with the Major Risks team and the Vigilance Committee;Negotiate renewal and modification conditions (endorsement) with insurers;Ensure collection of accounts receivable in collaboration with the Finance Department;Follow up on recommendations issued by insurers and inform the Account Manager of any problems.Perform any other related duties as assigned by his/her line manager. Requirements :Hold a valid commercial general insurance broker (agent) license;8 to 10 years of relevant commercial insurance experience;Knowledge of specialized lines of business: E&O - D&O - CyberExcellent customer service skills;Ability to develop and maintain productive relationships with internal and external stakeholders;Excellent communication skills, in French and English (oral and written);Excellent command of MS Office software (Word, Excel);Availability to travel. Qualities and aptitudes :Positive attitude and team spirit;Intellectual curiosityHigh negotiation skillsAbility to synthesize and analyzeSense of responsibility;Judgment and problem-solving skills;Excellent management of time and priorities;Autonomy and initiative;Dynamic, professional and versatile;Ability to work under pressure.

Position SummaryA full-time Medical Laboratory Technologist (MLT) opportunity available now at the East Kootenay Regional Hospital (EKH) in Cranbrook, B.C. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.With this opportunity comes eligibility for a $10,000 signing bonus as well as a generous relocation allowance for new applicants seeking to join Interior Health. What we offer: • An attractive remuneration package• Excellent career prospects • Employer paid training/education• Employer paid vacation starting at 4 weeks (20 days)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Municipal Pension Plan • Work-life balance With this opportunity comes the eligibility for a $10,000 signing bonus, generous relocation and this location maybe eligible for the BC Loan Forgiveness Program.What will you work on:As an MLT, you will work in a team-based environment and perform a variety of duties within the Chemistry department. Typical duties may include performing routine and/or complex tests utilizing manual procedures and automated instruments, collecting and/or receiving specimens, entering data into the Laboratory Information System (LIS), validating/reporting test results, maintaining instruments and preparing solutions and control agents. About this location:EKH is a 75 bed acute care hospital with a medium size Laboratory offering Core Lab, Microbiology, Histo, Pathology, collections and accession services. It is considered a regional referral site for selected testing and there are 30 Medical Technologists and 25 Med Lab Assistants employed in various disciplines. Cranbrook is situated in the southeastern corner of British Columbia. Cranbrook is the business capital and largest city in the Rocky Mountain Region and is an easy drive to Alberta and the US. Nestled on a gentle plain with scenic mountain vistas in the distance, residents can enjoy a variety of outdoor recreational opportunities and urban pursuits.Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BCSLS and/or CSMLS • One (1) year recent related experience

Position SummaryA Medical Laboratory Technologist (MLT) position is available now at the Royal Inland Hospital in Kamloops. This is a permanent part-time (0.81 FTE) position with days of work rotating and shift times being a variety of day and evening shifts. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.With this opportunity comes eligibility for a $10,000 signing bonus as well as a generous relocation allowance for new applicants seeking to join Interior Health.What we offer: • An attractive remuneration package• Excellent career prospects • Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Municipal Pension Plan • Work-life balanceWhat will you work on: MLTs work in team-based environments to perform a variety of routine and/or complex tests utilizing manual procedures and automated instruments. MLTs are also responsible for functions such as: receiving specimens, entering data into the Laboratory Information System (LIS), validating and reporting test results, maintaining instruments and preparing solutions and control agents. Participates in departmental training programs in individual or all sections of the lab (such as, microbiology, histology, cytology, etc.) with a view to learning new/existing tests and procedures for use in the Laboratory.About this location: The RIH Laboratory is our second largest tertiary referral 24/7 site in the interior region. The Lab consists of many generalist and specialist team members, who work collaboratively in a variety of disciplines such as: Collections, Accession, Chemistry, Hematology, Transfusion Medicine, Microbiology, Histology, AP and Molecular.Community Profile: Kamloops is known as a four-season adventure playground, where you can enjoy long hot summers and milder winters. With a population of 90,000 Kamloops offers all the amenities of a big city including great restaurants, shopping, businesses, wonderful parks and recreation facilities as well as easy access to spectacular winter sports at Sun Peaks.Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year recent related experience

Position SummaryA permanent part-time Medical Laboratory Technologist (MLT) opportunity is available now at the Kelowna General Hospital (KGH). Days of work are rotating and shift times include day, evening and night shifts. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region. About the job:MLTs work in a supportive, team-based environment and perform a variety of duties within the assigned discipline department. Your responsibilities will include:• Performing routine and/or complex tests, utilizing manual procedures and automated instruments• Entering data into the Lab Information System (LIS), related systems and programs• Validating and reporting test results• Maintaining instruments, preparing solutions and control agents• Contributing to training, evaluation and improvement programs What we offer:We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.• Competitive pay and shift premiums• Generous relocation assistance• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesAbout this location:The KGH Laboratory is our largest and most specialized 24/7 lab and progressive teaching facility. The Lab consists of hundreds of team members who work collaboratively in a variety of disciplines such as Collections, Accession, Chemistry, Hematology, Transfusion Medicine, Microbiology, Histology, AP and Molecular.The hospital is situated just moments from Okanagan Lake in the vibrant and growing city of Kelowna. The city offers so much for professionals and families to enjoy such as shopping, dining, golfing, tons of hiking and biking trails, amazing beaches and world-class winter sports. Live, work and play where others only vacation!Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year recent related experience.

The Opportunity:WSP is currently seeking a Measurement and Verification Analyst to support Measurement and Verification (M&V) services nationwide and work with the existing team of analysts and project associates involved in M&V works. It includes the responsibility and authority to direct various parts of M&V process and service offering aligned with the Buildings Divisional goals.The successful applicant will participate and direct multiple simultaneous complex and challenging M&V This includes reviewing work prepared by the other team members, analysts and Project Associates they are assigned to for quality assurance. M&V analysts may be called upon to support business development presentations to clients from time-to-time if the project principal/Project Directors are unavailable or support is needed.As part of normal management responsibility, the M&V analysts will regularly review the whole book of business that they are working with to ensure that timelines and budgets are being met on average. They may also be asked to attend coordination meetings at the team level to help sort out unique and complex project budgets and timelines. Assistance will also be provided to Managers/Directors to manage Commissioning Energy Performance project work with maintaining and continuously improving quality of service and work. This could include helping to train and mentor other staff members and to improve our processes to make us better and faster at the work we do. Why WSP? We value and are committed to upholding a culture of Inclusion and Belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Verify energy and water performance of buildings/industrial facilities and validate energy/water savings from energy conservation measures for new and existing facilities. Develop & implement IPMVP -Adherent Measurement & Verification (M&V) plans, scope and consulting fee/cost for RFPs/RFQs responses, engineering studies, incentive programs sponsored by various LDC/IESO, LEED requirement. Deliver Monitoring Based Commissioning tasks in cooperation with Commissioning team members. Review bid/contract packages for quality assurance to identify M&V requirements. Review design intent and savings calculations during engineering studies. Execute and coordinate M&V activities in coordination with Energy Analyst, Energy Engineer, Construction Manager, M&E designer and commissioning agents/engineers during all project stages to assist in designing and implementing a permanent M&V infrastructure for continuous monitoring of energy water performance of facilities. Review design documents, M&E specifications, construction submittals including shop drawings of metering system to confirm all systems are included meeting M&V requirements. Review, analyze, advise, perform and manage Energy Performance Analysis including data collection from various software tools, utility bill accounting, sub-metering data analysis for end-use accounting, HVAC monitoring & Control data analysis, GHG inventory, energy and water cost analysis. Conduct EPA Energy Star entry as needed. Conduct energy benchmarking work for portfolio of buildings. Conduct and/or witness on-site spot measurements and short term data collection during construction and post-retrofit periods. Conduct site visits during construction & post-occupancy/post-retrofit operation phase and prepare and present site visit reports. Prepare and present project progress discussions, savings performance results and M&V reports to client. Develop energy consumption baseline and adjustments. Analyze energy management control systems including operational function and trend data to verify proper function. Perform on-site trouble shooting and data logging to validate and correct project performance. Team with Local Service/Sales to improve customer support, increase contract retention and recapture cancelled customers. Forecast savings shortfall and coordinate mitigation activities. Maintain customer records. Resolve customer issues and avoid litigation through problem resolution and negotiation. Perform the assigned duties with minimal supervision, while working in a team problem-solving environment. This position will have diverse accountability for multiple customers at various locations.What you'll bring to WSP: Bachelor's Degree in Engineering or Environmental Sciences and 2+ years of HVAC &/or Building Controls experience, or, in lieu of a college degree, 2-year technical degree and 3+ years of similar experience. Basic understanding of IPMVP framework and M&V Guidelines Analytical and problem solving skills, with ability to provide sound and reliable judgment in business solutions. Basic project management skill, analytical skill and computer skill 1 year performing engineering and energy savings calculations. 1 year working with M&V protocols and guidelines (ex: FEMP and IPMVP). Experience working in Measurement & Verification (M&V) and/or Monitoring and Targeting (M&T) related tasks for large Performance Guarantee, P3 and Deep Retrofit projects. Experience working with various types of meters, metering system software, building management system software, energy dashboards Proficient in Microsoft Excel. Valid driver's license Certified Measurement & Verification Professional (CMVP) Knowledge of building load simulation software programs such as EE4, eQUEST (DOE2), IES, RETScreen for conducting basic energy model calibration work Effective influencing, communicating, and negotiating skills Experience with resource management, cash flows, conflict resolution, and contract management Ability to work collaboratively in a team environment. Strong organization and planning skills. And good succinct writing skills

Application Deadline: 04/05/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.May provide training and coaching to junior associates as needed.Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer.Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.May research and investigate lending applications, following established processes.Handles customer contacts in an informed, professional, and efficient manner.Integrates marketing promotions and programs into customer conversations, where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Uses authorized credit qualifications as needed to fulfill customer requests.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of personal lending and home financing products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.Responsibilities:Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.Must be able to announce both incoming and outbound flights.Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.Able to stand and work in one location for up to four hours at a time.You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.Work independently without direct supervision.Requirements:Must be at least 18 years of ageMust have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.Ability to read, speak, and understand the English language.Ability to stand for long periods of timeMust possess good communication skills and a friendly, outgoing personality in person and via telephone.Possess entry-level computer skillsOccasionally lift bags or items weighing between 50 and 70 poundsPass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal lawMust be able to work nights, weekends, and holidaysDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.Excellent written and verbal communication skills.Ability to multi-task, organize, and prioritize work.Display a positive outlook for researching and implementing innovative technology.Demonstrate a friendly demeanor.

Position SummaryA permanent part-time 0.80fte Medical Laboratory Technologist (MLT) opportunity is available now at the Kelowna General Hospital (KGH). Days of work are rotating and shift times include day and night shifts. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region. About the job:MLTs work in a supportive, team-based environment and perform a variety of duties within the assigned discipline department. Your responsibilities will include:• Performing routine and/or complex tests, utilizing manual procedures and automated instruments• Entering data into the Lab Information System (LIS), related systems and programs• Validating and reporting test results• Maintaining instruments, preparing solutions and control agents• Contributing to training, evaluation and improvement programs What we offer:We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.• Competitive pay and shift premiums• Generous relocation assistance• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesAbout this location:The KGH Laboratory is our largest and most specialized 24/7 lab and progressive teaching facility. The Lab consists of hundreds of team members who work collaboratively in a variety of disciplines such as Collections, Accession, Chemistry, Hematology, Transfusion Medicine, Microbiology, Histology, AP and Molecular.The hospital is situated just moments from Okanagan Lake in the vibrant and growing city of Kelowna. The city offers so much for professionals and families to enjoy such as shopping, dining, golfing, tons of hiking and biking trails, amazing beaches and world-class winter sports. Live, work and play where others only vacation!Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year recent related experience.

We are seeking a highly motivated and detail-oriented Residential Collections Specialist to join our team. The ideal candidate will have experience in collections, property management, and a strong understanding of the legal processes involved, particularly within the jurisdictions of the Tribunal Administratif du Logement (TAL) in Quebec. The Collections Specialist will be responsible for managing overdue accounts, coordinating legal proceedings, representing the company before regulatory bodies, and ensuring compliance with all applicable laws and regulations.Responsibilities:Manage a portfolio of overdue accounts in relation to our residential properties.Recommend negotiation plans for tenant outstanding balances to negotiate payment arrangements and resolve debts.Prepare appropriate documentation for tenants regarding payment arrangements.Maintain accurate records of all documentation and payment arrangements.Initiate legal proceedings, including preparing and filing applications with the Tribunal Administratif du Logement (TAL) for eviction or rent recovery.Monitor the progress of legal proceedings and ensure compliance with all TAL regulations and deadlines.Provide regular updates to management on the status of overdue accounts and legal proceedings.Work closely with property managers and leasing agents to identify and address potential collection issues proactively.Stay informed about changes in relevant laws and regulations.Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French. If you are a driven individual with an attention for detail and a focus on the administrative aspects of residential real estate, coupled with a dedication to maintaining accurate records and ensuring compliance, we encourage you to apply for this exciting opportunity, and submit your resume, as well as any relevant certifications or references. Qualifications:Bachelor’s degree in Business administration, Finance, Law, or a related field preferred.At least 2 years of experience in collections, accounts receivables, and legislation, within the real estate industry.Strong understanding of legal processes related to collections, including experience with the Tribunal Administratif du Logement (TAL) in Quebec.Excellent negotiation, communication, and customer relationship management skills.Ability to work independently, prioritize tasks effectively, and exercise good legal judgment when assessing tenant matters.Strong problem-solving capabilities and attention to detail.Proficiency in Microsoft Office Suite and property management software.Experience with Yardi would be an asset.Fluent in English and French.

Position SummaryA relief part-time 0.61fte Medical Laboratory Technologist (MLT) opportunity is available now at the Kelowna General Hospital (KGH). Days of work are rotating and shift times include day and night shifts. Effective April 1, 2024, the hourly wage rate will be $36.69 - $45.70 per hour.About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region. About the job:MLTs work in a supportive, team-based environment and perform a variety of duties within the assigned discipline department. Your responsibilities will include:• Performing routine and/or complex tests, utilizing manual procedures and automated instruments• Entering data into the Lab Information System (LIS), related systems and programs• Validating and reporting test results• Maintaining instruments, preparing solutions and control agents• Contributing to training, evaluation and improvement programs What we offer:We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.• Competitive pay and shift premiums• Generous relocation assistance for eligible positions• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesAbout this location:The KGH Laboratory is our largest and most specialized 24/7 lab and progressive teaching facility. The Lab consists of hundreds of team members who work collaboratively in a variety of disciplines such as Collections, Accession, Chemistry, Hematology, Transfusion Medicine, Microbiology, Histology, AP and Molecular.The hospital is situated just moments from Okanagan Lake in the vibrant and growing city of Kelowna. The city offers so much for professionals and families to enjoy such as shopping, dining, golfing, tons of hiking and biking trails, amazing beaches and world-class winter sports. Live, work and play where others only vacation!Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year recent related experience.

Sous la supervision du chef de secteur du crédit et recouvrement, l'analyste crédit et recouvrement effectuera la collection des factures en souffrance, négociera avec les clients afin de trouver des arrangements et s'assurera que les clients sont solvables.Horaire : Lundi au vendredi, quart de jourResponsabilités: • Effectuer le recouvrement et le suivi de comptes clients;• Assurer un suivi régulier avec les clients;• Réconcilier les comptes ;• Négocier des ententes de paiement;• Effectuer la relâche des commandes;• Évaluer les risques financiers reliés aux comptes;• Résoudre des problématiques et assurer la communication interdépartementale;• Effectuer toutes autres tâches connexes. 2-3 années d'expérience en collection;Bilinguisme requis (tant à l'oral qu'à l'écrit);Confidentialité;Esprit d’équipe;Sens accru de l'organisation;Capacité de travailler sous pression et de prendre des décisions rapidement;Capacité d’influencer et de persuader;Capacité de négociation.

Take phone orders Prepare purchase orders Collection of customer accounts Other related works

Pacific Coastal Airlines is looking for a permanent part-time on call (up to 20hrs per week) Customer Service and Cargo Agent based in Comox. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our growing company. Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and South Alberta. Job Responsibilities: Check-in passengers, issue boarding passes, verify immigration documents Check baggage and collect excess baggage/overweight charges Answer calls, book, change and cancel flight reservations Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options Execute deplaning and boarding processes, ensuring a safe, on-time departure Process cargo shipments Possess an excellent understanding of company products, services, processes and guidelines and promote them at all times Commitment to providing a safe, stress-free and friendly passenger experience Deliver service standards in accordance with Pacific Coastal Airlines philosophy Other duties as assigned Qualifications and Competencies: Experience in customer-facing role Ability to work under pressure with minimal supervision Clear and effective communication skills with demonstrated ability to have difficult conversations Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes Comfortable using computers, credit and debit machines Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers Must be able to obtain and maintain designated security clearance Capable of lifting up to 70 pounds Why Pacific Coastal Airlines? Company Culture : We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture. Travel Benefits : We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, Wes tJet, and Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network. Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year. Apply now! Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.

Position SummaryA permanent full-time Medical Laboratory Technologist (MLT) opportunity is available now at the Kelowna General Hospital (KGH). Days of work are Monday to Friday and shift times include day and evening shifts. Effective April 1, 2024 pay rate will be $36.69 - $45.70About us:We are committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work-life balance are promoted within the team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in our region. About the job:MLTs work in a supportive, team-based environment and perform a variety of duties within the assigned discipline department of Histopathology. Your responsibilities will include:• Performing routine and/or complex tests, utilizing manual procedures and automated instruments• Entering data into the Lab Information System (LIS), related systems and programs• Validating and reporting test results• Maintaining instruments, preparing solutions and control agents• Contributing to training, evaluation and improvement programs What we offer:We offer welcoming workplaces along with a range of benefits, services and policies to support you at every stage of your career.• Competitive pay and shift premiums• Generous relocation assistance• Employer-paid vacation starting at 4 weeks• Employer-paid insurance, health and dental benefits• Employee & Family Assistance Program • Municipal Pension Plan • Education and development opportunitiesAbout this location:The KGH Laboratory is our largest and most specialized 24/7 lab and progressive teaching facility. The Lab consists of hundreds of team members who work collaboratively in a variety of disciplines such as Collections, Accession, Chemistry, Hematology, Transfusion Medicine, Microbiology, Histology, AP and Molecular.The hospital is situated just moments from Okanagan Lake in the vibrant and growing city of Kelowna. The city offers so much for professionals and families to enjoy such as shopping, dining, golfing, tons of hiking and biking trails, amazing beaches and world-class winter sports. Live, work and play where others only vacation!Qualfications• Graduation from an approved Medical Laboratory Science Program • Current certification with the Canadian Society for Medical Laboratory Science (CSMLS) and eligible for membership with the BC Society of Laboratory Sciences (BCSLS) and/or CSMLS • One (1) year recent related experience.

Personal Lines ManagerAs a Personal Lines Manager, you play a critical role in the efficient functioning of an insurance office. Your responsibilities span various areas, ensuring smooth operations, compliance, and client satisfaction. Let’s break down the key aspects of your role: As a Personal Lines Manager, your role is pivotal in maintaining operational excellence, client satisfaction, and adherence to industry standards. You Require the following:Leadership and Team Management:Lead the Head Office Personal Insurance service team.Support clients and team members regarding new business, endorsements, claims, and the renewal process.Assist in complex cases and escalations.Provide leadership, guidance, mentorship, and coaching to all staff to maintain quality and performance standards.Client Relationship Management:Build and maintain strong relationships with clients.Provide consistent, accurate, and timely communication through verbal and written correspondence.Conduct face-to-face meetings with clients as necessary.Inform and educate clients about coverage, exclusions, and exposures.Compliance and Process Management:Implement and manage office policies and procedures to ensure compliance with insurance laws and regulations.Oversee financial management tasks, including budgeting, forecasting, and timely billing and premium collection.Analyze operational data and reports to identify trends and implement strategic improvements in office efficiency and service delivery.Business Relationships and Growth:Develop and maintain business relationships with clients, insurance carriers, and other stakeholders.Support business growth by fostering positive relationships.Coordinate with insurance agents and brokers to facilitate claims processing, underwriting, and policy issuance.Training and Development:Train and supervise new insurance brokers joining the team.Facilitate professional development for staff.Ensure that brokers understand and adhere to general underwriting guidelines. Qualifications:Several years of experience in personal lines insurance.Strong leadership abilities with a minimum of 7 years of leadership experience.Familiarity with insurance laws, regulations, and underwriting principles.Ability to build and maintain positive relationships with clients and stakeholders.