Overview of salaries statistics of the profession "Commercial Collections Agent in Canada"

Groupe Ostiguy & Gendron is looking to fill the position of Large Risk Account Manager to join its growing insurance team. It's in the Large Risks department that we find the know-how, expertise and skills of senior brokers. The members of this department work in constant collaboration, since the customer accounts are large, with greater complexity and specific needs. Exchanges and discussions are essential between account managers and directors, in order to capitalize on everyone's expertise and knowledge. Files are worked as a team, with a senior account manager. Summary of responsibilities : Reporting to the Department Manager, the incumbent must ensure customer satisfaction by meeting their needs and maintain excellent relations with the various internal and external stakeholders. Specific responsibilities :Ensure that renewals are completed on time;Ensure customer retention;Process new business in a timely manner;Perform risk analysis, review coverage and identify changes or deficiencies with respect to last renewal;Prepare, verify and forward various insurance documents such as quotes, cover notes, invoices, certificates of insurance, endorsements, etc.Prepare the proposals that were completed last year and those to be completed for the new year.Take the information for the update with the customer or in collaboration with the producer;Develop marketing strategies in collaboration with the producer;Provide customer service, take calls, respond to specific needs and work in collaboration with the Major Risks team and the Vigilance Committee;Negotiate renewal and modification conditions (endorsement) with insurers;Ensure collection of accounts receivable in collaboration with the Finance Department;Follow up on recommendations issued by insurers and inform the Account Manager of any problems.Perform any other related duties as assigned by his/her line manager. Requirements :Hold a valid commercial general insurance broker (agent) license;8 to 10 years of relevant commercial insurance experience;Knowledge of specialized lines of business: E&O - D&O - CyberExcellent customer service skills;Ability to develop and maintain productive relationships with internal and external stakeholders;Excellent communication skills, in French and English (oral and written);Excellent command of MS Office software (Word, Excel);Availability to travel. Qualities and aptitudes :Positive attitude and team spirit;Intellectual curiosityHigh negotiation skillsAbility to synthesize and analyzeSense of responsibility;Judgment and problem-solving skills;Excellent management of time and priorities;Autonomy and initiative;Dynamic, professional and versatile;Ability to work under pressure.

Job SummaryResponds to Field Partners and Third Party support inquiries. Acts upon continuous improvement activities to create a clear balance between the client experience and mitigation of operational or compliance risk with full alignment to CB Operations business objectives.Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.Job DescriptionWhat is the opportunity?As the Account service agent you will prioritization, co-ordination and control applications submitted for adjudication. You will create capacity for the adjudication team to maintain focus on implementation of strategies processes and disciplines, achieve business plan and enhance client experience.What will you do?Consistently demonstrate a sense of urgency in daily activities and a strong understanding of client impactWork collaboratively with others on the team to ensure proper handling of requestsPrioritize and manage workload to ensure time is utilized wisely and individual productivity levels are being metWhat do you need to succeed?Must haveGoal-oriented individual with a demonstrated passion for putting clients firstDrive and self-motivation with eagerness to learnAbility to adapt quickly to changeWorking knowledge of Outlook, Microsoft edge and ExcelAbility to work shifts within the hours of 7:00am - 9pm (PST) Monday to SaturdayNice to have:Previous administration experienceWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Competitive Compensation A professional and supportive team environment A comprehensive training program on internal processes and systems Career progression if you have what it takes to be the bestJob SkillsCommunication, Credit Analysis, Customer Service, Customer Success, Data Gathering Analysis, Detail-Oriented, Group Problem Solving, Risk Management, Taking Ownership, TeamworkAdditional Job DetailsAddress:2985 VIRTUAL WAY, SUITE 302:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-04-27Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionSenior Analyst, Canadian Real Estate Finance GroupWorking ArrangementHybrid - Office location could be Toronto, Ottawa & HalifaxPosition Overview Manulife is looking for a dynamic and collaborative individual to support the growth of our commercial lending business. The Senior Analyst, Commercial Real Estate Finance Group is responsible for assessing, evaluating, and analyzing investment proposals to prepare recommendations on a wide variety of commercial mortgage transactions in the National Capital Region and Atlantic Canada. Position ResponsibilitiesAssist the Regional Directors to analyze and provide written recommendations on investment proposals requiring approval in accordance with Manulife’s Lending Guidelines and general investment criteria.Transactions to include conventional mortgages across multiple asset classes, along with CMHC insured mortgages, and syndicated transaction (participation) structures.Assist in the collection and review of necessary due diligence items and the presentation of investment proposals within required timelines.Collaborate with the Regional Directors to ensure service quality and timely funding is achieved to client expectations.Assist the Regional Directors in achieving all business objectives including new business volume and profitability targets.Maintain a high level of knowledge of the industry, competition, and market trends.Assist the Regional Directors in the maintenance of the Mortgage Loan pipeline to facilitate accurate reporting on deal flow.Assist in Portfolio Monitoring including site inspections, annual loan reviews, and the evaluation of any potential problem loans while collaborating with internal stakeholders.Interact with commercial real estate brokers, institutional and high net worth borrowers, attorneys, and third-party vendors (appraisers and specialists) to gather underwriting information, compile due diligence package, and finalize contracts.Assist with the delivery of accurate and substantive reporting to VP & Senior Managing Director of the Canadian Real Estate Finance Group.QualificationsBachelor’s Degree with concentration in business, finance, accounting or real estate is required3-5years in commercial mortgage lending / underwriting /commercial real estateIn depth understanding of commercial real estate and mortgagesAbility to pro-actively work with a range of collaborators to achieve objectives and deadlines in a fast-paced environment. Ability to work as a great teammate and to develop strong working relationships across various groups and locationsExcellent influencing and communication skills. Sound analytical and problem-solving skills. Effective customer service and interpersonal skills. Strong organizational, time management and priority setting skills to meet tight deadlinesStrong analytical skills (both quantitative and qualitative). Strong risk assessment skills. Ability to compile, monitor, examine, and audit various financial, performance, and/or data reports for accuracy, integrity, and conformance to performance benchmarksAbility to draw conclusions and prepare written findings and presentations. Ability to evaluate and determine property valuations under a variety of scenariosStrong knowledge of MS Office, with advanced proficiency in Excel and PowerPointWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Toronto, 200 Bloor Street EastSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.