Overview of salaries statistics of the profession "Finance Support Officer in Canada"

About UsThe Alberta Children’s Hospital Foundation is the official fundraising body for the Alberta Children’s Hospital, including child health research at the University of Calgary’s Alberta Children’s Hospital Research Institute. As a leader in the not-for-profit sector, the Foundation is dedicated to upholding our “I CARE” values of Integrity, Collaboration, Authenticity, Respect and Excellence. Our employees embrace these values and, through their commitment and dedication to excellence, enrich our relationships with our donors, partners, stakeholders, and the community, and support our mission: To inspire our community to invest in excellence in child health, research & family centred care.   Our team truly believes that, together with our community, we can build healthier futures for all our children.  The OpportunityAs a part of the Strategic Partnerships team at the Alberta Children’s Hospital Foundation (‘Foundation’), you will work collaboratively to align generous community members with the investment opportunities that will result in meaningful impact for children, youth, and families. In particular, you will help to catalyze new investment opportunities to advance the Foundations’ strategic priorities as well as those of our partners, including the University of Calgary’s recently announced Child Health & Wellness Institutional Research Priority. The Foundation’s Child Health Grant Program (CHGP) supports full-cycle research, clinical and educational initiatives, from project co-development and due diligence to progress and outcome reporting, ensuring donor funds are achieving maximum impact. As the Program Officer you will be an essential part of our team, acting as the first point of contact, ambassador, and liaison for the CHGP, which currently includes over 140 active multi-year projects equating to more than $300Million in investments. Through the CHGP, you will serve to connect fundraisers, donors, grantees, our partners and stakeholders and the community to improve health outcomes for children and families.Specific Role ResponsibilitiesAs our Program Officer, you will: Program Coordination – Child Health Granting Program (CHGP)Act as the first point of contact and ambassador for the CHGP, responding to internal and external inquiries for funding opportunities. Support the full cycle of the CHGP process, including: co-development of grant applications with key partners; facilitating Foundation review procedures; developing funding agreements and impact frameworks for approved projects; managing project cash flow; reviewing annual progress and financial statements; final impact reporting; and project close-out.  With a view of enhancing grant processes and procedures, you will be accountable for the entry, data integrity, and maintenance of project records in the Grant Management System (GMS), a robust cloud-based database used to comprehensively manage the CHGP portfolio. Work in collaboration with the Foundation’s Finance team as well as with our partners and stakeholders at the University of Calgary and Alberta Health Services to review fund accounts, update information, complete financial reconciliations, and inform annual budgeting.Support fundraising success through increased awareness and understanding of initiatives funded through the CHGP. Strategic Partnerships (SP)Provide substantial support to the Director, SP in identifying, building, and managing key relationships with partners and stakeholders, government, community organizations and other relevant individuals.Participate in working groups and committees with key stakeholders toward strengthening and expanding partnerships and improving transparency and accessibility of the CHGP and other Foundation initiatives.Work in collaboration with the SP team to provide significant support to the management of the Foundation’s impact framework, including identification of impact measures / key indicators of success and collecting, analyzing, and interpreting impact data for multiple purposes and audiences.Our Ideal CandidateA Masters level education in a business, scientific or health discipline or other relevant area is required; PhD level education is considered an asset. Your education is complemented by a minimum of three (3) years of relevant, sector specific experience in roles with a focus on project management, database management, program development and/or outcome measurement. In these roles, you have demonstrated the ability to evaluate the effectiveness and outcomes of programs accurately and objectively, making appropriate recommendations and adjustments. Working knowledge of evaluation and impact reporting frameworks in healthcare and post-secondary education and research sectors is considered an asset. Well-honed project management skills support your ability to successfully manage multiple demands in a dynamic and time-sensitive environment while tracking activities and outcomes to successful completion. You have proven experience with business processes, effectiveness in project monitoring, and demonstrated financial acumen.Experience with database management and configuration is strongly preferred, including the ability to build queries, reports, and dashboards. Proficiency in SharePoint and Microsoft Office Suite is required. Your strong interpersonal skills serve to build and enhance relationships with colleagues, partners, and stakeholders alike. You are flexible and adaptable, with a proven ability to effectively navigate complex and dynamic environments.Having developed written materials for a variety of audiences, you have the ability to synthesize complex information to communicate effectively. Join UsAre you seeking an opportunity to make a real difference and catalyze impact for children and families in your community? Join us and become part of a team of people who will challenge and inspire you! To be considered for this amazing opportunity, submit your resume along with a cover letter outlining what makes you our ideal candidate. Please include your compensation expectations for this role.Applications will be accepted until the close of business on May 6th, 2021. We thank all applicants for their interest and will contact those selected for interview. Please visit the Alberta Children's Hospital Foundation website for further information about our team and organization.  

Application Deadline: 05/25/2024Address:2601-2609 Granville StreetSupports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

SUMMARY OF THE POSITIONPerson who assists one or several professionals or a work team in their administrative or professional tasks.She/he performs a set of administrative or managerial tasks according to the established complex methods or procedures or she/he changes them as needed. She/he exercises mainly and usually responsibilities related to the development and processing of files or data requiring specific knowledge.She/he may also perform tasks falling under the secretarial sector.SPECIFIC FUNCTIONSUnder the authority of the Coordinator of specialized services, the person performs these tasks:Perform administrative tasks related to patient appointments for specialized services (telehealth or in-person at the CMC) such as;Book medical appointments for patients;Perform administrative tasks related to specialist clinics;Ensures support for the organization of the specialist clinics;Prepare lists on care4 for specialist appointments;Monitors the appointment priorities and delays;Transmit the required data, responds to questions and/or provide information to the various departments, people, clients or external organizations, according to his/her area of responsibilityand established procedures;Respond to various calls, transmit information and respond to general inquiries from patients or specialists;Participate in the management of the department mailboxes where all inbound messages are filtered, triaged and dispatched to the appropriate team member or department;Participate in the management of the department phone line where all calls are triaged and dispatched to the appropriate team member or department.Education: * High School Diploma.Knowledge and Abilities:Good knowledge of administrative theory, systems, techniques and practice;Good working knowledge of computer applications, especially Microsoft Office;Be able to work under pressure;Excellent communication skills, both written and oral; Be able to work outside regular hours when requested;Well organized.LANGUAGE* Fluent in Cree and English;* Fluency in French is an asset;

Posting Title STO 15R - ECC Operations Officer Position Classification Scientific/Technical Off R15 Union GEU Work Options On-Site Location Saanichton, BC V8M2A5 CA (Primary)Salary Range $57,296.54 - $64,805.30 annually Close Date 4/10/2024 Job Type If and As When Needed Temporary End Date 11/29/2024 Ministry/Organization BC Public Service -> Emerg Mgt, Climate Readiness Ministry Branch / Division Provincial Response Operations Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityEmergency Management and Climate Readiness (EMCR) is the lead coordinating agency in the provincial government for all emergency management activities. As such, EMCR's mission is to be responsible to British Columbians for leading the management of provincial level emergencies and disasters and supporting other authorities within their areas of jurisdiction. EMCR works directly with local governments, First Nations, provincial ministries and agencies, federal departments, other jurisdictions, industry and volunteers in hazard mitigation, preparedness, response and recovery.Working in the 24/7 Emergency Coordination Centre, the Operations Officer provides front line emergency response and coordination to all-hazard disasters and emergencies throughout the province, including flooding, wildland urban interface fires, earthquakes, wildlife calls, landslides, tsunamis, provincial Search and Rescue and dangerous goods incidents. They provide input into planning, development and implementation of emergency management systems and procedures; provide emergency management services; and act in a training and advisory capacity to staff in Emergency Operations Centres. Operations officers may be required to travel and be deployed to assist in EMCR facilities during emergency activations.Job Requirements: Secondary school graduation or equivalent (GED). Emergency management experience and/or training. Preference may be given to applicants with one (1) or more of the following: Post-secondary certificate, diploma or degree in emergency management. Experience in an emergency call centre or dispatch room environment. Experience and/or training in the Incident Command System or similar command and control environment. Experience dealing with natural hazards, risk assessment and/or emergency response field operations. Experience and/or training in Microsoft Office applications, including Outlook, Word and Excel. Willingness statements: Work 24/7 shifts on a rotating basis year-round as an when required, including evenings, nights, early mornings, weekends and holidays. Work overtime and/or be placed on standby 24/7 with limited notice year-round, including on weekends, evenings, nights and holidays. Work at an EMCR office or remotely, as needed to maintain EMCR operational requirements. Possess and maintain a valid Class 5 BC Driver's Licence (or equivalent). Travel throughout the province and, during emergency events, be deployed for up to 14 days to emergency operations centres, including the EMCR Provincial Emergency Coordination Centre (PECC) and Provincial Regional Emergency Operations Centres (PREOCs). For questions regarding this position, please contact [email protected] .About this Position: This position has full time on-site requirements. This is a temporary opportunity until January 03, 2025. This temporary opportunity may be extended. An eligibility list may be established to fill future as and when needed, full-time and/or part-time temporary vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.IMPORTANT: Qualified applicants who submit complete applications by February 7 will be invited to participate in the first round of assessments in the hiring process. Those who submit complete applications between February 8 and February 28will be invited to participate in the second round of assessments in the hiring process. Those who submit complete applications between February 29and March 20will be invited to participate in the third round of assessments in the hiring process. Those who submit complete applications between March 21 and April 10will be invited to participate in the fourth round of assessments in the hiring process.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical

Application Deadline: 05/25/2024 Address: 2601-2609 Granville Street Job Family Group: Wealth Sales & Service Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness. Assists in preparing new business proposals or presentations to clients/prospects. Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees. Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels. Determines client needs and ensures timely and accurate completion of transaction processing. Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business. Collaborates with internal and external stakeholders in order to deliver on business objectives. Analyzes data and information to provide insights and recommendations. Reviews overdraft and other monitoring reports with Private Banker and actions accordingly. Strives to exceed client service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities. Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines. Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy. Participates in audits and compliance reviews as assigned. Identifies and escalates all irregularities and discrepancies to management. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled. Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications. Basic knowledge of the Lending Process and supporting policies. Basic knowledge of loan and security documentation, including registration and renewal routine. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Application Deadline: 04/18/2024Address:1250 boul Rene Levesque OuestSupports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Bilingualism French and EnglishMust meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled (RISI)Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

About the Company:Consumer defensive company in the Other Tobacco Products (OTP) and adult consumer alternatives industry, is known for its commitment to quality and innovation. With a portfolio that includes smokeless and smoking products, as well as NewGen products.Key Responsibilities:Strategic Leadership: Lead financial strategic planning and execution of growth strategies, with experience in scaling a company’s revenue substantially (e.g., from $3M to $50M within two years).Financial Management and Reporting: Oversee all financial operations, ensuring compliance with public company reporting standards. Experience in public company financial management is essential.Investor Outreach and Fundraising: Actively engage in investor outreach and fundraising activities, with a proven track record in raising substantial funds (e.g., $15M+).Team Management and Development: Manage and mentor teams in FP&A, accounting, and finance, with experience in leading large, cross-functional teams.Risk Management: Implement financial controls and risk management strategies, with a background in safeguarding company assets.Investor and Stakeholder Relations: Maintain relationships with investors, lenders, and financial institutions, requiring high-level negotiation and stakeholder management skills.M&A Expertise: Advise on significant M&A transactions and strategic acquisition targeting, with experience in deals over $100M.Qualifications:Minimum 15 years in senior financial management, preferably in a similar industry.Executed at least 10 M&A projects and valued a minimum of 50 companies.Advanced expertise in option trading and forex hedging, including proficiency in all types of currency hedging strategies.Experience in a consulting role with a top-tier firm.BSc in Finance and Economics; MBA or relevant certifications (CFA, CPA) preferred.Expert in financial modeling and software, including proficiency in Oracle ERP, Microsoft Navision, and Microsoft Power BI.Global work experience, particularly in the U.S., Europe, and MENA region.Additional Requirements:Deep understanding of the equity market with a successful investment track record.Exceptional leadership and communication skills.Experience in launching and scaling new ventures.Must have substantial experience in public company level reporting and compliance.Benefits and Salary:Salary: The Chief Financial Officer (CFO) role offers a competitive annual salary of $150,000 CAD.Benefits Package: In addition to the competitive salary, we provide a comprehensive benefits package that includes:Transportation Allowance: We offer an allowance to help cover your transportation expenses, making your commute to our office in Laval, Quebec, convenient and affordable.Mobile Allowance: You will receive a mobile allowance to support your communication needs, ensuring you can stay connected and productive.Home Office Support: We understand the importance of flexibility, so we offer support for your home office setup, helping you create a comfortable and productive remote work environment.Health and Wellness: At Turning Point Brands, Inc., we value the well-being of our employees. Our benefits package includes health insurance, dental coverage, and access to wellness programs to help you stay healthy.Retirement Plans: We offer retirement savings plans to help you secure your financial future, including contributions to your retirement accounts.Professional Development: As part of our commitment to your growth, we support professional development opportunities and continuous learning, including access to relevant courses and certifications.Work-Life Balance: We believe in work-life balance and offer flexible work arrangements to accommodate your needs whenever possible.Team Collaboration: Join a dynamic team of professionals who value collaboration, innovation, and a supportive work environment.Company Culture: Be part of a company known for its commitment to quality, innovation, and excellence in the Other Tobacco Products (OTP) and adult consumer alternatives industry.We are dedicated to providing our CFO with competitive compensation, benefits, and a positive work environment that supports personal and professional growth.Application Process:Submit a CV, cover letter, and professional references. The application will include multiple interview rounds and assessments.À propos de l'entreprise:L'entreprise de défense des consommateurs dans le secteur des autres produits du tabac et des produits de substitution pour adultes est connue pour son engagement en faveur de la qualité et de l'innovation. Son portefeuille comprend des produits sans fumée et des produits pour fumeurs, ainsi que des produits NewGenPrincipales responsabilités:Leadership stratégique: Diriger la planification stratégique financière et l'exécution des stratégies de croissance, avec une expérience de l'augmentation substantielle du chiffre d'affaires d'une entreprise (par exemple, de 3 millions de dollars à 50 millions de dollars en deux ans).Gestion financière et rapports: Superviser toutes les opérations financières, en veillant au respect des normes d'information des sociétés cotées en bourse. Une expérience de la gestion financière d'une société publique est essentielle.Sensibilisation des investisseurs et collecte de fonds: S'engager activement dans des activités de sensibilisation des investisseurs et de collecte de fonds, avec une expérience avérée dans la collecte de fonds importants (par exemple, 15 millions de dollars ou plus).Gestion et développement d'équipes: Gérer et encadrer des équipes dans les domaines de la comptabilité et de l'analyse financière, de la comptabilité et de la finance, avec une expérience de la direction de grandes équipes interfonctionnelles.Gestion des risques: Mettre en œuvre des contrôles financiers et des stratégies de gestion des risques, avec une expérience de la protection des actifs de l'entreprise.Relations avec les investisseurs et les parties prenantes: Entretenir des relations avec les investisseurs, les prêteurs et les institutions financières, ce qui nécessite des compétences de haut niveau en matière de négociation et de gestion des parties prenantes.Expertise en matière de fusions et acquisitions: Conseiller sur des opérations de fusion et d'acquisition importantes et sur le ciblage d'acquisitions stratégiques, avec une expérience dans les opérations de plus de 100 millions de dollars.Qualifications:Au moins 15 ans d'expérience en gestion financière de haut niveau, de préférence dans un secteur d'activité similaire.Exécution d'au moins 10 projets de fusion et d'acquisition et évaluation d'au moins 50 entreprises.Expertise avancée en matière de négociation d'options et de couverture du risque de change, y compris la maîtrise de tous les types de stratégies de couverture du risque de change.Expérience dans un rôle de consultant au sein d'une entreprise de premier plan.Licence en finance et économie ; MBA ou certifications pertinentes (CFA, CPA) de préférence.Expert en modélisation financière et en logiciels, notamment en Oracle ERP, Microsoft Navision et Microsoft Power BI.Expérience professionnelle internationale, en particulier aux États-Unis, en Europe et dans la région MENA.Exigences supplémentaires:Compréhension approfondie du marché des actions et expérience réussie en matière d'investissement.Compétences exceptionnelles en matière de leadership et de communication.Expérience dans le lancement et l'expansion de nouvelles entreprises.Expérience substantielle en matière d'établissement de rapports et de conformité au niveau des sociétés cotées en bourse.Avantages et salaire:Salaire: Le poste de directeur financier (CFO) offre un salaire annuel compétitif de 150 000 dollars canadiens.Avantages sociaux: En plus d'un salaire compétitif, nous offrons un ensemble complet d'avantages sociaux qui comprend:Indemnité de transport: Nous offrons une allocation pour vous aider à couvrir vos frais de transport, ce qui rend votre trajet vers notre bureau de Laval, au Québec, pratique et abordable.Indemnité de déplacement: Vous recevrez une allocation de téléphonie mobile pour répondre à vos besoins en matière de communication, ce qui vous permettra de rester connecté et productif.Soutien au bureau à domicile: Nous comprenons l'importance de la flexibilité, c'est pourquoi nous offrons un soutien pour l'installation de votre bureau à domicile, afin de vous aider à créer un environnement de travail à distance confortable et productif.Santé et bien-être: Chez Turning Point Brands, Inc, nous accordons une grande importance au bien-être de nos employés. Notre ensemble d'avantages sociaux comprend une assurance maladie, une couverture dentaire et l'accès à des programmes de bien-être pour vous aider à rester en bonne santé.Régimes de retraite: Nous offrons des plans d'épargne retraite pour vous aider à assurer votre avenir financier, y compris des contributions à vos comptes de retraite.Développement professionnel: Dans le cadre de notre engagement en faveur de votre développement, nous soutenons les opportunités de développement professionnel et l'apprentissage continu, y compris l'accès à des cours et des certifications pertinents.Équilibre entre vie professionnelle et vie privée: Nous croyons en l'équilibre entre la vie professionnelle et la vie privée et nous offrons des modalités de travail flexibles pour répondre à vos besoins dans la mesure du possible.Collaboration au sein de l'équipe: Rejoignez une équipe dynamique de professionnels qui valorisent la collaboration, l'innovation et un environnement de travail favorable.Culture d'entreprise: Faites partie d'une entreprise connue pour son engagement en faveur de la qualité, de l'innovation et de l'excellence dans le secteur des autres produits du tabac et des produits de substitution pour adultes.Nous nous engageons à offrir à notre directeur financier une rémunération et des avantages compétitifs, ainsi qu'un environnement de travail positif qui favorise l'épanouissement personnel et professionnel.Processus de candidature:Soumettre un CV, une lettre de motivation et des références professionnelles. La candidature comprendra plusieurs séries d'entretiens et d'évaluations.

Job Type:Permanent Reference code:125437 Primary Location:Vancouver, BC All Available Locations:Vancouver, BC; Calgary, AB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Partner with clients to solve their most complex problems Be empowered to lead and have impact with clients, our communities and in the office. Are you looking for an opportunity to work with business owners and executives on M&A transaction and capital raises? Read more below about joining our group of dedicated M&A professionals!What will your typical day look like?Our team is looking for Senior Associates to play a key role on M&A and growth capital transactions. As part of your role, you will co-ordinate and perform critical aspects throughout the transaction lifecycle in a client-facing role, including: Developing an understanding of a client's business and its drivers Performing financial and valuation analysis, including detailed financial modelling Preparing transaction marketing documents, including confidential information memoranda and management presentations for investors and lenders Conducting financial, business and industry due diligence Developing pitch presentations on actionable M&A and financing opportunities Supporting internal/external business development initiatives About the teamThe Corporate Finance team is a collaborative group that creates value for clients undergoing a capital raise, merger, acquisition or divestiture. Our team is growing and we have consistently been recognized by MergerMarket as the #1 Financial Advisor in both Canadian and Global M&A deal activity (measured by deal volume). We are a group of collaborative and amazing people who value client service excellence while having fun and supporting the career growth and the development of each other. Enough about us, let's talk about youYou are someone with: Completion or progression toward a finance or accounting designation (CPA, MBA, CBV or CFA) Relevant work knowledge of corporate finance, investment banking, corporate banking, or corporate development Attention to detail and strong computer skills (Excel modeling, PowerPoint, Capital IQ) Excellent interpersonal relations and demonstrated ability to work with others effectively in teams Superior verbal and written communication skills Demonstrated analytical ability Total RewardsThe salary range for this position is $58,000 - $106,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: M&A, Corporate Finance, Finance MBA, Investment Banking, Developer, Management, Finance, Technology

Job SummaryJob DescriptionWhat is the opportunity?The National Tax Services Team specializes in assisting Royal Trust Relationship Managers by providing efficient, accurate, and quality client service. Key client service elements include T1 and T3 tax return preparation and support related to estate and trust accounts administration.The Senior Tax Officer is accountable for consistently delivering high-quality tax returns, demonstrates attention to detail, and ensures that key filing deadlines and internal milestones are met. Teamwork, collaboration, and developing interpersonal relationships are important skills for success.What will you do?Operates within an established client service and account administration framework.Ensures that account administration procedures and business unit policies do not create an impediment to the delivery of the overall client experience.Ensures client's expectations are being met by respecting key deliverablesEnsures that profitability objectives are achieved relative to established objectives.Promotes and demonstrates the overall corporate objectives, vision, and values of RBCDemonstrates ability to balance the needs of the client, employee, and shareholder.Develops and maintains strong working relationships with RBC partners as well as with representatives of other financial institutions to facilitate the gathering of data, to prepare accurate tax returns;Proactively maintains timely written, verbal, and electronic communication with other support groups internally and with external contactsIdentifies, investigates, and resolves all inquiries, administrative errors, etc. as required, and refers more complex tax issues to the Senior Manager.Assists in the collection, facilitation, and coordination of information and documentation to ensure account administration within their area of responsibility is carried out in accordance with the terms of governing documents, relevant legislation, client needs, company policy, and department objectivesReviews Estate Summaries of Estate assets and liabilities based on the information supplied by the Relationship Manager and related institutions.Prepares and reviews estate and trust income tax return, ensures CRA filing is done on a timely basis.Reviews tax/CRA correspondence, responds to CRA inquiries, and works on resolving any taxation issues with CRA.What do you need to succeed?Must HaveRequired: University Degree or equivalent,3-5 years Estate & Trust Tax experience.Nice to HaveAccounting designation or equivalent, Estate & Trust Administration courses, Canadian Securities CourseWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.The expected salary range for this particular position is $62,000 - $110,000 depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.A comprehensive Total Rewards Program including bonuses and flexible benefits,Competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographiesJob SkillsConsulting, Customer Needs, Customer Service, Customer Service Management, Group Problem Solving, Long Term Planning, Multi-Level Communication, Product ServicesAdditional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-23Application Deadline:2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionWhat is the opportunity?As a Senior Trust Officer with RBC Royal Trust, you will play an integral role as part of a high performing regional team, where youll be responsible for managing a book of Trusts accounts which may vary in complexity. You will create an exceptional client experience by providing superior client service through efficient, accurate and timely administration of a portfolio of accounts. This includes making day-to-day decisions, assessing risk and adhering to policies and procedures.You will meet client needs and business unit objectives. Youll also enhance customer loyalty while leveraging full RBC Financial Group capabilities to ensure efficient administration of the Estate and Trust Services business.Please visit: https://royaltrust.rbcwealthmanagement.com for more information.What will you do?Build and maintain relationships with clients, beneficiaries and co-trustees. Accountable for ensuring effective administration of your account book.Create exceptional client experience by providing superior service and comprehensive fiduciary solutions that meet client needs/goals.Ensure client strategic objectives are known, reviewed and a documented client action plan is set up customized to the clients unique situationIdentify any referral opportunities to appropriate Professionals across the RBC networkDevelop and maintain strong working relationship within Royal Trust Services and with RBC partners, while demonstrating ability to balance needs of the client, employee and shareholderProactively maintain timely written, verbal and electronic communication with clients and key internal partners and contactsEnsure the process for new business is efficient and seamless to the client and clients professional advisorDemonstrate a commitment to taking ownership and accountability for efficient client problem resolution.Responsible for overall client relationship management and is the representative of the client portfolioMaintain awareness of opportunities to determine areas of operational risk or potential losses. Recommend and implement action plans to address and/or correct those issues identified.Assist in ensuring employees within team are able to achieve their potential through effective coaching, mentoring, communication and training and development activities to meet client needs. Be part of a mentorship program to help employees discover and develop their career paths.What do you need to succeed?Must-haveA minimum of 3-5 years in a similar roleSuccessful completion of the Canadian Securities CourseUniversity Degree or equivalentExtensive knowledge and Ability to communicate with clients about general investment, estate, financial, trust, taxation issues including economic conditionsNice-to-haveTrust and Estate Practitioner (TEP) or Personal Financial Planner (PFP) designation or working towardsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographiesThe expected salary range for this particular position is $65,000 - $85,000 depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn more through RBCs robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueWMRTJob SkillsCommunication, Customer Service Management, Decision Making, Fiduciary Management, Interpersonal Relationship Management, Microsoft Applications, Portfolio Management, Results-Oriented, Salesforce (Software)Additional Job DetailsAddress:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-02-26Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Application Deadline: 04/05/2024Address: 2828 boul LaurierJob Family Group:Wealth Sales & Service***Administrative support role***Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time to proactively identify and discuss clients' needs and works collaboratively with the branch and regional teams to identify and make referrals. Ensures compliance and operational effectiveness.Assists in preparing new business proposals or presentations to clients/prospects.Identifies customer needs and matches with appropriate products or services using relationship selling techniques, including making referrals to other BMO employees.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Determines client needs and ensures timely and accurate completion of transaction processing.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of integrated private banking services and offerings as well as a detailed understanding of the strategic direction of the business.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Reviews overdraft and other monitoring reports with Private Banker and actions accordingly.Strives to exceed client service standards to maximize relationship retention and growth.Develops rapport and instills confidence with the client to develop credibility and earn their trust.Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.Adheres to all banking, investment and lending regulations, Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and established risk guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Participates in audits and compliance reviews as assigned.Identifies and escalates all irregularities and discrepancies to management.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.English intermediate level is requiredFrench expert level is requiredMust meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.Basic knowledge of the Lending Process and supporting policies.Basic knowledge of loan and security documentation, including registration and renewal routine.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job percentage: 100% of 35 hours, regular full-timeImmediate supervisor : Centre DirectorTHE POSITIONThe job of SARCA Development Officer (Service Accueil Référence Conseils et Accompagnement) more specifically involves the research, analysis and development of activities related to the innovative promotion of the educational environment, by establishing, among other things, relations with student communities, including those from culturally diverse backgrounds. The agent is responsible for planning, coordinating and leading the implementation of an action plan, drawing on the school board's internal and external resources.  THE RESPONSIBILITIESProvides relevant information to guide individuals in the community to the educational services best suited to their situation and needs.  Keeps abreast of the various programs concerning the file to which he or she is assigned, evaluates their relevance, makes them known to community workers and facilitates their implementation. Analyzes community needs, identifies available resources from internal and external networks, consults stakeholders, develops an action plan for recruitment and promotion in the community, informs the supervisory staff of services and establishments and makes relevant recommendations.  Develops and implements, with other school board resources, awareness-raising, information and training activities for staff involved in the various programs and activities. Contributes to student intake, referral, orientation and assistance services.  Establishes and maintains cooperative relations with representatives of partner organizations that may be involved in the various programs studied, in order to obtain or provide advice or information; he or she intervenes with the organizations concerned to publicize the resources and services of the school board and its establishments. Represents the school board in dealings with various partners and resources, and helps facilitate meetings with interested specialists when necessary. Provides feedback and makes recommendations for promotional activities. A bachelor’s degree in an appropriate specialtyExcellent oral and written English skillsExcellent oral and written French skills

Job percentage: 50% of 35 hours, to be discussedTHE POSITIONThe job of SAE (Services Aux Entreprises) development officer more specifically involves researching, developing and analyzing the training needs of companies and individuals, in line with the needs identified. The agent is responsible for planning and coordinating the implementation of a training plan tailored to the needs of the organization, drawing on the board's internal and external resources.THE RESPONSIBILITIESSeeks out new customers and organizational partners in order to target customized training services relevant to the company's growth. Contributes to the development and updating of the board's corporate services development plan. Analyzes the needs of the organization and its entities, identifies available resources from internal and external networks (school stakeholders, partner organizations, industry, local employment centers and various ministries), develops a customized training plan and makes recommendations. Intervenes with companies to raise awareness of the training resources and services available to organizations. Represents the school board and promotes its services to businesses to various partners and resources with whom he or she will collaborate in the course of his or her duties; participates in networking and business development activities. Periodically evaluates activities, provides feedback, produces reports and makes recommendations for training, promotion and professional development activities. Demonstrates leadership and proactivity in the presentation and adaptation of training offers to individuals and companies, according to targeted needs. Undergraduate degree in an appropriate field of specialization. Excellent knowledge of spoken and written English Excellent knowledge of spoken and written French Knowledge of the adult and vocational training sector Experience in developing a service offering adapted to training needs  Technological skills Social media skills to develop promotional strategies (an asset)

Job SummaryJob DescriptionWhat's the opportunity?The Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients, recommendations for litigation or third party collection agencies.Please Note: This position will be a hybrid role, and will be based out of the Mississauga RBC office location.What will you do?Initiate outbound calls and receive incoming client callsIdentify risk situations and escalate if and when appropriateProvide recommendations for litigation or third party collection activity in cases where the liability status could not be recovered through normal collection activityMaintain a balance between quality Customer Care and effective negotiationtechniquesEmbrace the service routines, goal setting and performance enablementTake ownership and resolve issues, ensuring operational risk mitigation and compliance are achievedAct as a referral point for other team members, in order to deliver a seamless, simpler, faster, and a better client experienceFoster collaboration within your team and convergence across partners to support RBCs One Client, One Bank visionWhat do you need to succeed?Must-have2+ yearsRecoveries/Collections experienceStrong written and verbal communication skillsProficient in using MS Excel, Word and OutlookProven negotiation, analytical and decision making abilityStrong Organizational and Multi-tasking skillsStrong understanding of the balance between customer service and business risk mindsetAble to work the setshiftof 3pm to 11:00pm,Monday to FridayNice-to-haveKnowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection HighwaysKnowledge of Personal Products, Loans, Mortgages, Overdrafts and Business ProductsPrevious experience in managing a portfolioBilingual English and FrenchWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards ProgramLeaders who support your developmentAbility to make a difference and lasting impactOpportunity to take on progressively greater accountabilitiesRBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.Job SkillsCollections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation StrategiesAdditional Job DetailsAddress:MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity:MISSISSAUGACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-03-20Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionWhat is the opportunity?As a Trust Officer, you will create an exceptional client experience by providing superior service and a complete range of estate and trust solutions that meet client needs. You will achieve business results in partnership with the team by identifying, growing, and retaining a long-term profitable high net worth (HNW) portfolio of clients. By leveraging cross-selling opportunities, you will manage and develop strong relationships with existing and prospective clients and centres of influence.By joining RBC Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future.What will you do?Handle estate, trust, and protection mandate accountsCreate an exceptional client experience by providing superior service and comprehensive fiduciary solutions that meet the needs and goals of clientsDevelop proactive client contact strategies to ensure the broadening of the client relationship to the next generation and with RBC Wealth ManagementEnsure client strategic objectives are known and reviewed, and a documented client action plan is set up customized to the clients unique situationIdentify any referral opportunities to appropriate professionals across the RBC networkEnsure the process for obtaining new business is efficient and seamless for the client and their professional advisorsDemonstrate a commitment to taking ownership and accountability for efficient client problem resolutionResponsible for overall client relationship management and acting as the representative of the client portfolioAssist and mentor team members in achieving their potential through effective coaching, mentoring, communication, and training and development activitiesWhat do you need to succeed?Must-have2 - 4 years of related experienceCollege or Undergraduate degreeCompletion of the Canadian Securities Course (CSC)Nice-to-havePossess or working towards STEP Certification/DesignationPrevious experience or general knowledge of estate and trust related administrationWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesJob SkillsAdditional Job DetailsAddress:10111 104 AVE NW:EDMONTONCity:EDMONTONCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-22Application Deadline:2024-05-18Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionWhat is the opportunity?As an Associate Trust Officer, you will create an exceptional client experience by providing superior service and a complete range of estate and trust solutions that meet client needs while working towards your Trust Officer designation. You will achieve business results in partnership with the team by identifying, growing, and retaining a long-term profitable high net worth (HNW) portfolio of clients. By leveraging cross-selling opportunities, you will manage and develop strong relationships with existing and prospective clients and centres of influence.By joining RBC Royal Trust, you will have direct impact on improving the lives of clients by helping administer their estates and trusts, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future.What will you do?Handle estate trusts, and protection mandate accountsResponsible for overall client relationship management and acting as the representative of the client portfolioCreate an exceptional client experience by providing superior service and comprehensive fiduciary solutions that meet the needs and goals of clientsDevelop proactive client contact strategies to ensure the broadening of the client relationship to the next generation and with RBC Wealth ManagementEnsure client strategic objectives are known and reviewed, and a documented client action plan is set up customized to the clients unique situationIdentify any referral opportunities to appropriate professionals across the RBC networkEnsure the process for obtaining new business is efficient and seamless for the client and their professional advisorsDemonstrate a commitment to taking ownership and accountability for efficient client problem resolutionAssist and mentor team members in achieving their potential through effective coaching, mentoring, communication, and training and development activitiesWhat do you need to succeed?Must-have2 - 4 years of related experienceCollege or Undergraduate degreeNice-to-havePossess or working towards STEP Certification/DesignationCompletion of the Canadian Securities Course (CSC)Previous experience or general knowledge of estate and trust related administrationWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesWMRTJob SkillsAdditional Job DetailsAddress:335 8 AVE SW:CALGARYCity:CALGARYCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-03-22Application Deadline:2024-05-04Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Posting Title ADMN O 15R - Recovery Officer - Closing Date Extended Position Classification Administrative Officer R15 Union GEU Work Options Hybrid Location Kamloops, BC V2H 1B7 CAMultiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CASurrey, BC V4P 1M5 CAVictoria, BC V9B 6X2 CASalary Range $57,296.54 - $64,805.30 annually Close Date 4/11/2024 Job Type Regular Full Time Temporary End Date 12/31/2025 Ministry/Organization BC Public Service -> Emerg Mgt, Climate Readiness Ministry Branch / Division Disaster Recovery Job Summary Amendment March 28: Posting closing date extended to April 11.Bring your strong facilitation and coordination skills to this dynamic positionThe Ministry of Emergency Management & Climate Readiness (EMCR) leads provincial emergency and disaster risk management, builds and fosters collaborative relationships and partnerships, advances meaningful and lasting reconciliation, and supports all peoples in British Columbia to reduce disaster risk.The Recovery Officer plays a major role in delivering Disaster Financial Assistance (DFA) to individuals and local governments in British Columbia. The position approves DFA payments to individuals and small businesses and works closely with Indigenous communities, local government officials and senior staff, engineers, and contractors to review and recommend approval of recovery plans for repairing public sector infrastructure such as roads, bridges, water and sewer systems, dikes and dams. The position also assists in the preparation of claims for federal government cost sharing of major provincial disasters under the Disaster Financial Assistance Arrangements (DFAA).Job Requirements: Education & Experience Post-secondary diploma (or higher) in business or public administration or related field; OR an equivalent combination of education and experience may be considered. A minimum of six (6) months' experience interpreting and applying legislation, regulations, or policies. Experience analyzing financial information or claims adjudication. Experience with direct interaction with the public who may be under duress, providing both positive and negative responses. A minimum of one (1) year experience in the development/delivery of programs or services to a wide range of clients. A minimum of one (1) year experience communicating with multiple levels of business, industry, or government. Preference may be given to applicants with any of the following: Coursework completed in emergency management. One (1) year or more of experience analyzing financial information or claims adjudication. Candidates must be willing and able to: Be flexible regarding ongoing changes in responsibilities, assignments, and corporate structures. Work on-call and work extended hours during emergency activations. Travel occasionally. For questions regarding this position, please contact [email protected] .About this Position: There is one (1)permanent and three (3) temporary positions available. Flexible work options are available; this position may be able to work from home a few days a week subject to an approved Telework Agreement. Flexible work options may not be available during emergency operations response periods. This position can be based in any of the following Ministry of Emergency Management and Climate Readiness offices: Kamloops, Victoria, Prince George, or Surrey. Temporary opportunities are available until December 31, 2025. The temporary opportunities may be extended or become permanent. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO-Please do not submit a cover letter as it will not be reviewed.Resume: YES-A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES-You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services

Location: Surrey, Vancouver - GVA or Toronto - GTA Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $28.87/hr to $32/hr Background Screening Requirement: Enhanced Criminal Record Check (every 5 years) Credit Check (every 5 years) Identity Verification Education Verification Employment Verification References What's the job? You are a master of conversation and like to help people who are struggling. By exercising sound judgment in balancing risk, you will effectively control delinquency and minimize potential losses to the auto and equipment finance group. Through these conversations, you will assess a situation, the restructuring of amendments, and the reporting of possible fraudulent accounts. Not only will you work in the present to assess and request repossession, including the organizing of transport and remarketing and sale of the asset, but you will also help with the future by making recommendations for changes to policy and procedures. What you'll get to do: • Reviewing accounts regularly (daily and weekly) to keep delinquency and repossession to a minimum and manage repossession effectively. • Conducting prompt, courteous and persuasive telephone collection calls and following up on past-due accounts. • Negotiating a mutually acceptable remedy to the customer's delinquent account. • Educating our customers on acceptable payment arrangements and the benefits of their account with TFC and their credit bureau. • Advising the Director on credit of problematic accounts. • Accurately documenting all telephone calls using standard abbreviations or memos, as appropriate in the collection system. • Prepare and recommend payment amendments and coordinate the relative reporting. • Issuing appropriate notices and coordinating the preparation of documents required for seizure. ' Who You Are: • Minimum 2-3 Years of previous Collections experience required. • Excellent communication and negotiation skills, both written and verbal. • Team player with a high degree of flexibility and excellent organizational skills. • Solid working knowledge of Microsoft Office products (Word, Excel, Outlook). • Experience in the finance and leasing industry is considered an asset. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Job SummaryJob DescriptionAs Trust Officer you will be responsible for retaining and growing the book of business, as well as dealing with client issues of varying complexity and ensuring the delivery of quality client service. In this dynamic role, you are expected to develop client relationships, deliver quality client service and identify clients needs as well as provide solutions through the sale or referral of RBC products and services.What is the opportunity?Responsible for the timely and efficient administration of estates while providing a superior client experienceResponsible for the resolution of all operational, technical and discretionary issues encountered in the management of the officer's book of estatesWhile maintaining an effective level of communication with key team players, you will continue to deliver an optimal customer service experiencePromote Royal Trust (RT) Services to the RBC Financial Planning Network by identifying client needs and provide solutions through the sale of RT ServicesEnsure that clients strategic objectives are met; review and document a client action plan for each unique situationResponsible for executing nationally consistent activities to promote and raise awareness of RTs offeringsMaintain an ongoing pipeline of new business opportunities for RT. Identifying new business and referral opportunities for RBC Wealth Management & RBC through existing relationshipsUsing your ability to partner successfully with internal and external clients, you will endeavor to meet and exceed key objectivesWhat do you need to succeed?Must HaveUniversity Degree or equivalent1-3 years of experience in the estate and trust industry with strong knowledge of estate and related administrationCompletion of STEP Canada's CETA program or currently enrolledAbility to travel within areaDemonstrated ability in managing family dynamics during the grieving processBilingual (English/French)Nice to Have1- 3 years of proven sales experience, including funnel management, tools and trackingWhats in it for you?We thrive on the challenge to be our best with progressive thinking to keep growing and working together to deliver trusted advice to help our clients. We care about each other, reaching our greatest potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and commissionsLeaders who support your development through coaching and mentoring opportunitiesAbility to make a difference and a lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdditional Job DetailsAddress:90 SPARKS ST:OTTAWACity:OTTAWACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-01-16Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryJob DescriptionWhat's the opportunity?The Bilingual Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients, recommendations for litigation or third party collection agencies.Please Note: This position will be a hybrid role, and will be based out of the Montreal or Mississauga RBC office location.What will you do?Initiate outbound calls and receive incoming client callsIdentify risk situations and escalate if and when appropriateProvide recommendations for litigation or third party collection activity in cases where the liability status could not be recovered through normal collection activityMaintain a balance between quality Customer Care and effective negotiationtechniquesEmbrace the service routines, goal setting and performance enablementTake ownership and resolve issues, ensuring operational risk mitigation and compliance are achievedAct as a referral point for other team members, in order to deliver a seamless, simpler, faster, and a better client experienceFoster collaboration within your team and convergence across partners to support RBCs One Client, One Bank visionWhat do you need to succeed?Must-haveRequires fluency in French and English to serve our clients in the community with English speaking needs2+ yearsRecoveries/Collections experienceStrong written and verbal communication skillsProficient in using MS Excel, Word and OutlookProven negotiation, analytical and decision making abilityStrong Organizational and Multi-tasking skillsStrong understanding of the balance between customer service and business risk mindsetAble to work the setshiftof 3pm to 11:00pm,Monday to FridayNice-to-haveKnowledge of CAC's, CASPER, OLBB, OLMS, TS2, Sales Platform, Bankruptcy & Collection HighwaysKnowledge of Personal Products, Loans, Mortgages, Overdrafts and Business ProductsPrevious experience in managing a portfolioWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards ProgramLeaders who support your developmentAbility to make a difference and lasting impactOpportunity to take on progressively greater accountabilitiesRBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.Job SkillsCollections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation StrategiesAdditional Job DetailsAddress:7101 AV DU PARC:MONTRALCity:MONTRALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-04-28Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.