Overview of salaries statistics of the profession "Salesforce Business Development Manager in "

Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Sr Manager, Enterprise Business Solutions to lead and drive technical teams through PMLC and SDLC from requirement, design, and delivery, to support and on-going maintenance for Enterprise Solutions (Salesforce, Mulesoft, Java Applications)Location: Scarborough, Ontario (Hybrid)Manager, EBS Consumer & DealerReporting to the National Manager, Enterprise Business Solutions, the selected candidate will provide leadership to technical teams, guidance and mentoring SDLC and Application Portfolio Management, and build relationship with several internal business units stakeholders. Must haves: 7+ years’ experience leading teams in large scale business systems implementations5+ years related work in a supervisory/managerial and business support role within IT environmentExperience in application development including DevSecOps and SDLC utilizing varied environments including Azure DevOps, MuleSoft, AWS (Ruby, Lambda, S3, Cognito) Java, SaaS, PaaS solutions running on multiple databases and integration across varying types of systems e.g., SAP, Salesforce, Adobe Experience Manager and Dealer Management SystemsStrong understanding of application architecture and how it interconnects with enterprise architecture strategy, middleware, and security standardsExperience in implementation and leadership on technical practicesNice to haves:Understanding of organizational change management practices and how to bridge the gap between technology and the businessSolid experience in the following areas: Project Management, Change Management, Release Management, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design. Certifications related to PMP, ITIL, Agile, CMMI, and TOGAF will be considered assetAbility to organize several teams and focus on best practices, particularly regarding coding standards and quality assurance. Responsibilities:Leadership Lead a team of Analysts, Developers, Solution Architects, Development Lead, vendors, and partners, throughout the PMLC, SDLC, from requirement, design, and delivery, to support and on-going maintenanceGuide and develop competencies in Application Portfolio Management and Technology RoadmapsDefine and deliver IT capabilities and solutions across multiple platforms and technologies for the enterprise and the Dealer networkLead Continuous Improvement initiatives towards excellence in service deliverySet goals and objectives, provide feedback, coach for performance, develop technical, analytical, and interpersonal skills of the team and mature their knowledge of the business Business Relationship ManagementAct as a Business Relationship Manager for several business units Network (8 to 12, in average), and the Dealer network to deliver technology consulting in business terms, lead initiatives around process definition, budget planning, intake and prioritization of new enhancement, requests, and projects AdministrationProvide guidance and direction in vendor negotiation, RFP Vendor Selection, definition of SOW and KPIManage budgets, purchase orders, vendors, contracts, and daily departmental tasksManage resources, scheduling, performance, and provide support to your staffManage daily activities, issue resolution, and communication across project execution teams in order to deliver projects on-time, and on-budget PMLS & SDLC & Technical PracticesEnsure projects do not diverge from approved and established architecture guidelinesLead the following practices: DevSecOps, Adobe, Salesforce, and Software Development. Ensure SDLC best practices are followed, technical roadmaps are kept up to date and facilitate dissemination of knowledge across Enterprise Business SolutionsManage teams of Application Managed Services (AMS) partners including contract renewals, performance metrics, and resource management CollaborationBuilt relationship and work collaboratively with other affiliates, peers from other IS functional areas, external vendors, and leaders across the organization. Apply

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? Our Customer & Digital Services practice in Toronto is looking for a professional like you with the skills and drive to make a real difference. We are looking for a Senior Manager with a focus on the Financial Services sector inclusive of Banking, Insurance and/or Wealth and Asset Management. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. This is a leadership role with an expectation to support our goal of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will doAs a Senior Manager in a Big Four Global Consulting Firm, you have been played a leadership role in supporting engagements with large, complex organizations on their CX and Digital strategies. Furthermore, you understand the power of technology enablers like Salesforce, Microsoft, eCommerce platforms and other customer enablement solutions. This role is about sales, delivery and practice development. Business development: you will support the identification, marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of high performers, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 7+ years experience delivering client service excellence, with at least 3 years in a professional services firm Experience with at least one key sector within Financial Services (I.e. Banking, Insurance, Wealth and Asset Management) Experience in project management, specifically delivering milestone driven projects; Strategic and intellectual thinker who can deliver strategy, technology, design and process through the lens of a digital experience Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans Guide the development compelling proposals and deliverables in logical and creative ways Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.Job Title: Account Manager - Mid MarketLocation: Mississauga (Hybrid)Who We AreAt SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.What We’re Looking ForSOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of winning sales team. The Account Manager will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will interact with key internal and external stakeholders in order to ensure timely execution for our customers.What You’ll DoTraining partners on the SOTI ONE Platform to drive and develop new leads. Also, to activate partners to migrate legacy customers on the SOTI ONE PlatformDeveloping and implementing strategic Mutual Plans to manage and grow accounts/opportunities.Prospect for potential customers using various direct methods such as calling and face-to-face meetings, and indirect methods such as networkingRetaining clients and building strong, trusting relationships.Understanding client needs and identifying new opportunities within your territory.Communicating and coordinating with internal teams to deliver solutions.Identifying opportunities for improvement and proposing new tools and processes.Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.Prepares and conducts formal group presentations at senior management levels of larger clients (See Quarterly Business Review with RSM for deeper details)Partners with vendor technology representatives for product resell opportunitiesDevelop and nurture a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsorsAssist with high Support Cases or issue escalations as needed in collaboration with SOTI SupportCoordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners' expectations.Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accountsExperience You’ll Bring3-5 Years' Experience with Software Sales working through a Channel.Deep understanding of working through a ChannelCollaboration with Strategic Alliance with OEMs, driving net new Logos and growing existing accounts Identifying new OEMs to work with and building out partnerships Certification with Value Selling - Visualize or equivalent sales methodology training Proficiency in Microsoft Office and SalesForce software.Excellent communication, interpersonal, and negotiation skillsExperience managing Fortune 500 accounts and projects About SOTISOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.#LI-SN1If you want to bring your ideas to life, apply at SOTI today.We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected] note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

We are:A leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 725,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.People in the Sales career track play a key role working as part of our account team to grow pipeline and sales by originating, identifying, managing, and closing sales opportunities across a range of Accenture Cloud offerings, including cloud strategy, cloud-native development, migration & modernization, and cloud managed services. They progress by deepening sales skills, developing new skills, and evolve into more complex sales roles on larger opportunities.Sales professionals drive the sales process and outcomes on a dedicated basis, growing a profitable pipeline and/or backlog of sales, through deal origination, sales negotiations, and closure.You are:Sales Execution professionals involve multiple activities like targeting the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.Sales Pursuit and Closure professionals represent individuals who handle and close opportunities, using deep sales process, industry knowledge, and offering expertise, through the establishment of a win strategy, ongoing qualification, coordinating all required internal approvals, identification of required resources, management of the solution/proposition development, management of client interactions during the sales process and facilitating the negotiations and closing activities. Develop relationships with key buyers and decision-makers at new and/or existing clients; protect and grow the business. Act as point of contact for resolution and escalation of all key items with the client and internal POC’s/decision makers.The work:• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.• Involved in setting strategic direction to establish near-term goals for area of responsibility.• Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters.• Has latitude in decision-making and figuring out objectives and approaches to critical assignments.• Decisions have a lasting impact on the area of responsibility with the potential to impact outside area of responsibility.• Manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.• Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements.

Sr Salesforce Architect-Greater Toronto Area Key responsibilities: Ownership of high-level strategic functional design and delivery of solutions to clients. Coordinate with the Project Manager during project setup, onboarding, and planning activities. Hands-on experience with Salesforce and third-party applications integration. Oversee Business Analysts gathering business requirements and translate them into a technical solution. Work with offshore teams for solution architecture, estimates, delivery, etc. Create key architecture documentation and deliverables. Design report specifications for clients' Salesforce reports. Lead a team of architects as needed to drive end-to-end solution delivery, taking full responsibility for Salesforce.com solutions. Update management team on overall project, risks, and technology issues and propose suitable alternatives. Develop Train-the-Trainer materials. Required Skills At least 5 years of Salesforce implementation experience (at least 4 as a Solutions Architect). Salesforce Architect certification or working toward certification. End-to-end business architecture and supporting technical components for at least 3 Salesforce projects. Significant consulting/client-facing background. Participation in each phase of at least five full Salesforce lifecycle implementations. Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Collaborating with teams of creative, fun, and driven colleagues Flexible work options enabling time and location-based flexibility Company-provided home office equipment Virtual collaboration and productivity tools to enable hybrid teams Comprehensive benefits program (Health, Welfare, Retirement and Paid time off) Other perks and wellness benefits like discount programs, and gym/studio access. Paid Parental Leave and coaching, baby welcome gift, and family care/illness days Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring Tuition assistance and weekly hot skill development opportunities Experiential, high-impact learning series events Access to mental health resources and mindfulness programs Access to join Capgemini Employee Resource Groups around communities of interest About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want | www.capgemini.com Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? Our Customer & Digital Services practice in Toronto is looking for a professional like you with the skills and drive to make a real difference. We are looking for a Senior Manager with a focus on the Financial Services sector inclusive of Banking, Insurance and/or Wealth and Asset Management. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. This is a leadership role with an expectation to support our goal of making KPMG ‘the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations’. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will do As a Senior Manager in a Big Four Global Consulting Firm, you have been played a leadership role in supporting engagements with large, complex organizations on their CX and Digital strategies. Furthermore, you understand the power of technology enablers like Salesforce, Microsoft, eCommerce platforms and other customer enablement solutions. This role is about sales, delivery and practice development. Business development: you will support the identification, marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of high performers, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 7+ years experience delivering client service excellence, with at least 3 years in a professional services firm Experience with at least one key sector within Financial Services (I.e. Banking, Insurance, Wealth and Asset Management) Experience in project management, specifically delivering milestone driven projects; Strategic and intellectual thinker who can deliver strategy, technology, design and process through the lens of a digital experience Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans Guide the development compelling proposals and deliverables in logical and creative ways Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences Providing you with the support you need to be at your best For more information about KPMG in Canada’s Benefits and well-being, click here. Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. Adjustments and accommodations throughout the recruitment process At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page.

Application Deadline: 06/13/2024Address: 33 Dundas Street WestJob Family Group:Data Analytics & ReportingBMO is an industry leader in Personalization, A/B Testing and automated multi-channel journeys. We've invested in the tools, the people, and the culture to become the best in delivering delightful, compelling, and personalized digital experiences. Our team is rapidly growing, and we are looking for passionate people to help us reach the next level. Customer Data Strategy is critical to many of the transformational initiatives ongoing and upcoming soon at BMO. You will be a go-to resource for prospect and customer data and lifecycle management. Supporting all lines of businesses in Canada as well as the United States, this role is a key component in spearheading the enablement, activation and to operationalize the multi-channel customer lifecycle journeys. Designs, builds and operates ETL and pipeline development activities and modeling solutions that facilitate data storage, integration, management, data quality, validation and security, supporting the entire data asset lifecycle. Designs, implements and maintains data flow channels and data processing systems that support the collection, storage, batch and real-time processing, and analysis of information in a scalable, repeatable and secure manner. Manages corporate apps and data in the cloud and technical tasks involved in planning, architecting, migrating, monitoring, and management of enterprise cloud systems.Key Accountabilities:• Supports the creation and enforcement of policies for effective data management.• Provides strategic leadership, guidance, and highly specialized knowledge to internal partners in the area of customer data management and enhancement• Owns and manages the Customer Data Platform (CDP) to build a centralized data ingestion, processing and activation platform for journeys and campaigns• Learns and understands the internal data models and structure of various aspects of customer, behavioral as well as engagement data• Builds the strategy to combine and merge data from various sources for both always-on journeys and individual campaigns• Builds, manage, sync and enhance the unified profile of the customer in CDP as well as other data management & processing platforms• Advises on end-to-end data ingestion, processing and activation strategy on multi-channel automated customer journeys including reporting and re-using the data for predicting other journeys that the customer can be a part of in the future• Provides strategic data and technological inputs in refining the marketing architecture consisting of BMO internal applications as well as external third-party vendor solutions• Formulates techniques for effective data management, quality data collection to ensure adequacy, accuracy and legitimacy of data.• Devises and implements efficient and secure procedures for data handling and analysis with attention to all technical aspects.• Supports the daily use of data systems and ensure adherence to legal and company standards. Establish rules and procedures for data sharing.• Monitors and analyzes information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)• Ensures digital databases and archives are protected from security breaches and data losses.• Troubleshoots data-related problems and authorize maintenance or modifications.• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.• Provides specialized consulting, analytical and technical support.• Exercises judgment to identify, diagnose, and solve problems within given rules.• Works independently and regularly handles non-routine situations.• Broader work or accountabilities may be assigned as neededQualifications:Advanced proficiency: •Over 5 years of proven work experience in building delightful customer experiences by innovative use of technologies and 1st party, 2nd party and 3rd party data• Strong project management skills and experience in working with multiple stakeholders and partners towards achieving a common goal• Knowledge of how to leverage CDP, CRM data, and/or data lakes to add value to a customer's journey at each interaction point with BMO - building roadmaps and defining tactical use cases for execution• Strong foundation of centralized data management function to fuel multiple omni-channel journeys across all banking & investment lines of business• Stronghold on data modelling concepts to build propensity, attrition, and lookalike models• Typically, between 5 - 7 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.•An undergraduate degree or diploma in Computer Science, Engineering, or a related project• A post-graduate degree or diploma in marketing, data analytics, business management or business intelligence•5+ years working as a data strategist or data management role in marketing technology or related field• Experience in the North America banking industry is preferred although not necessary for the right candidate• Experience in digital communications and omni-channel customer personalization is a plus• Certifications in Adobe Experience Cloud, Salesforce Marketing Cloud, Salesforce CRM, and CDP is a huge plus• Deep knowledge and technical proficiency gained through extensive education and business experience.• Data management.• Enterprise Data Management.• Master Data Management.• Metadata Management. Intermediate level of proficiency:• Critical thinking.• Data Fabric.• Data governance.• Data integrity.• Data Privacy.• Data quality.• Ontology Design (not necessary)• Semantic Layer (not necessary)• Systems thinking• Analytical acumen.• Complex problem solving.• Verbal & written communication skills.• Collaboration & team skills.• Analytical and problem-solving skills.• Influence skills.• Data driven decision making.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Senior Manager, Major Gifts and Planned Giving At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day.We offer a unique and exciting experience that extends beyond the ballpark, whether you are passionate about baseball or simply interested in becoming a part of a multifaceted, diverse sports organization, we welcome you.If you are motivated to help bring World Series Championships back to Canada and to celebrate with our fans, there's a spot waiting for you here with the Toronto Blue Jays! Jays Care Philanthropy Team Senior Manager, Major Gifts and Planned Giving Reports to: Director, Philanthropy Direct Report: Manager, Philanthropy Salary: $75,000 to $85,000 Description: With a keen understanding of the value that sport and recreational programming has in the development of children and youth, the successful candidate in this newly created role will possess a deep commitment to building long-term, donor centric relationships with sensitivity and professionalism. As a senior member of the Philanthropy team, reporting to the Director, Philanthropy, the Senior Manager, Major Gifts and Planned Giving will focus on identifying, cultivating, soliciting and stewarding individuals donors to make transformative donations through annual donations, multi-year pledge commitments, estate planning and other financial vehicles. The Senior Manager will also support the strategy for the annual, monthly, mid-level and donor circle programs. The Senior Manager will be part of a high performing philanthropy team that works collaboratively with Foundation colleagues and Toronto Blue Jays departments to inspire meaningful donor relationships. Major Gifts: (40%) Develop and lead a portfolio of Major Gift donors ($25,000 to $750,000+) through all stages of the donor cycle Prepare related briefing notes and call reports, individualized solicitation proposals, presentations and other correspondence, in collaboration with Donor Relations and Programs Ensure Major Gift pledges, renewals and other gift transactions are processed effectively and efficiently Planned Giving: (40%) As the subject matter expert, the Senior Manager is responsible for developing the annual strategy for Planned Giving at Jays Care Foundation, and then implementing the tactics and evaluating them annually in conjunction with the Director, Philanthropy and Director, Finance Compassionately helps donors and prospects to support Jays Care Foundation with strategic and high impact gift plans that celebrate their legacy In collaboration with Finance and Donor Relations, track expected Planned Gifts, and steward family members and executors Develop lead generation opportunities to develop a portfolio of individual Planned Giving prospects and cultivate and solicit them Steward a portfolio of confirmed Planned Giving Donors Actively identify opportunities to promote Planned Giving across available channels Lead the development of marketing tools to educate and inspire prospective donors about Planned Giving vehicles in support of Jays Care In partnership with Donor Relations, enhance the engagement and stewardship program for Planned Giving donors such as the development and execution of a Legacy Circle strategy People Management, Leadership and Collaboration (10%) In collaboration with the Director, Philanthropy, developing and monitoring key performance indicators, ensuring reports are in place to measure team's impact, enhancing the process for how prospects are moved and finding efficiencies for the team In collaboration with the Philanthropy team, develop and implement Standard Operating Procedures and strategies Provide coaching and support to the Manager, Philanthropy with regular meetings, semi-annual performance evaluation/ feedback including assessing workload, prioritizing activity, ensuring resources are allocated against opportunities where they can have maximum benefit to the organization and meeting aggressive revenue goals Mentors Philanthropy team members on planned giving tactics and strategies to promote blended giving and the culture of philanthropy Assist in the attraction and coordination of volunteers for fundraising events and program needs Provide support to other members of the Philanthropy team and the Programs team as required and requested In collaboration across the Philanthropy team, develop and evaluate communication tools for donor engagement Planning and Administration (10%) Support the Director in annual and multi-year budget and strategic planning process Support the development and execution of organizational priority campaigns and initiatives Maintain Salesforce database for pipeline management, proposals, gift tracking, agreements and future actions In collaboration with Finance, prepare invoices, track payments and payment follow up Use Sharepoint effectively and ensure all team members are optimizing use Attend professional development sessions and seek external relationships to help create a best-in-class and innovative partnerships department Professionally represent the Toronto Blue Jays and Jays Care Foundation brands while delivering a great experience to our partners Foster relationships with a diverse community of donors Operate within the culture and core values of the organization Work as a team player promoting a positive and professional work environment and conducting the role with integrity and respect Cultivate strong professional relationships with programs, finance and marketing & communications and Toronto Blue Jays Qualifications: Seven (7+) plus years of relevant work experience in fundraising in the not-for-profit sector with experience in Major Gifts and Planned Giving fundraising and a proven track record of closing gifts at the $100k+ level Strong, demonstrated experience in independently developing and managing a major gift ($100,000+) prospect pipeline Deep experience in Planned Giving instruments, ideally an active member of Canadian Association of Gift Planners, with in-depth understanding of best-in-class techniques and strategies with a keen interest in staying current with gift vehicles and industry trends Demonstrated knowledge and understanding of tax laws, regulations and compliance issues that govern charitable giving in Canada and globally Strong experience in strategy development, implementation and evaluation, and budget management Ability to read/understand financial statements, do calculations, etc. A basic understanding of the financial/economic environment. Comfort and ease in interpreting legal concepts/language. Ability to translate complex concepts and structures into simple, plain English language both in writing and speech Strong emotional intelligence, including the ability to read people and situations astutely and respond accordingly, as well as high levels of self-awareness and compassion Exceptional relationship building skills with donors and cross functionally Strong experience working with cross functional team, multiple stakeholders and a cross section of people from executive corporate leaders to custodians Experience managing a direct report, working with board members and Revenue Development Committee and working collaboratively with cross functional team members to achieve success Entrepreneurially minded with creative thinking skills, solution oriented Exceptional verbal and written English communications skills, with strong presentation skills Demonstrated experience working in a fast-paced environment, managing several initiatives simultaneously Proficient in fundraising platforms such as Artez, Classy Proficient in Microsoft Office, Canva Substantial experience with Salesforce, Raiser's Edge or similar database management system If you require accessibility accommodation, please indicate in your application. Application is only open to those legally eligible to work in Canada. Candidates who successfully progress to the subsequent interview phase will receive communication no later than January 8th . At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:1 Blue Jays Way (210), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Project Management & Coordination Requisition ID: 301099Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Pre-Sales, Project Manager, Database, Strategic Planning, Marketing, Sales, Technology, Strategy

Staples is business to business. You’re what binds us together.While you may know Staples as the world’s leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! This role sits on the Leadership Team for Staples Promotional Products Canada and is responsible for our Marketing (Brand & Customer) and Merchandising teams, as well as our strategic creative & brand-building services for key clientele. Manages a team of approximately 4-6 direct reports, and 20+ indirect reports. Drives awareness, engagement and creative strategies to increase customer acquisition, retention and revenue. Duties & Responsibilities:As a member of the SPP CA Senior Leadership Team, this role helps direct the overall success of SPP Canada, with a goal of becoming a high growth organization. Works with Managing Director and other members of the SLT to define organizational strategy, action plans and goals. Responsible for overall org delivery of topline, margin & EBITDA goals. Responsible for helping to build/maintain organizational culture and living organizational values. Brand marketing plan (B2B) for Staples Promotional Products Canada, aligning people and processes behind departmental and organizational objectives. Marketing plan should drive brand awareness, reach and new leads/customer acquisition, as well as organic growth with key customer segments. Customer-specific B2B Marketing strategies and campaigns to drive SPP awareness and revenue growth with key customers. Creative direction for marketing executions, photo shoots and SPP videos. Establishment of agency-level service and internal Centre of Excellence for supporting customers with building their “Brand Love”. Includes creative strategy for top accounts. Merchandising strategies that increase demand on our customer eCommerce stores through a focus on brand-specific insights for our customers and on-trend merchandise collections. Supporting Business Development team with the development of strategies and tools to acquire new business, including acquisition, retention and pitch materials. Vertical Marketing & Merchandising Strategy development for CA (in tandem with our US team). Integrated marketing strategy with Staples Retail Canada and Staples Professional Canada (key partnership and channel to market). Elevated vendor partnerships by establishing Marketing & Merchandising programs for key vendor partners. Building “Idea Lab Live” conference brand in Canada to be industry-leading experience with year-round customer engagement and lead-generation strategies. What you bring to the table:Proven experience in developing marketing strategies and campaigns with exceptional creative skills.Experience managing or servicing customer relationships.Experience pitching creative ideas.Track record of successful team management and team building.Strategic thinker with the ability to utilize reports and analytics to drive decision making.Motivated to challenge the status quo and build capability (within team and for org).Agency experience preferred.Experience with CRM systems (e.g. Salesforce) and email marketing deployment systems (e.g. Marketo) a plus.Experience with B2B digital marketing campaigns.Strong working knowledge of legal / regulatory compliance requirements (inc. CASL and ADA)Strong leadership skills - effectively manage, motivate and coach/mentor marketing team and high potentials.Set tone for marketing & merchandising department - drive innovation; drive effective communication; clear roadblocks; maintain positive environment in high-paced / stressful environment.Develop, maintain and influence cross-functional relationships.Foster strategic partnerships both internally and externally.Manage to tight deadlines with conflicting priorities and enable team to do the same.Display strong project management skills.Strong organizational skills with high attention to detail.Ability to provide clear and concise direction.Proficiency with the Microsoft Office Suite, and Google Analytics.What’s needed- Basic Qualifications:8+ years of progressive marketing or merchandising experience3+ years management experienceWhat’s needed- Preferred Qualifications:Bachelors in Business Administration, Marketing, or MerchandisingAgency experience preferred. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Grants Manager At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day.We offer a unique and exciting experience that extends beyond the ballpark, whether you are passionate about baseball or simply interested in becoming a part of a multifaceted, diverse sports organization, we welcome you.If you are motivated to help bring World Series Championships back to Canada and to celebrate with our fans, there's a spot waiting for you here with the Toronto Blue Jays! NATURE & SCOPE The incoming Grants Manager will be responsible for overseeing the granting stream of Jays Care programs, Field Of Dreams . They will oversee the grant review processes from start to finish and ensure that it is fair, efficient, and aligned with Jays Care's goals and objectives. Field Of Dreams Field Of Dreams is Jays Care's granting program for infrastructure dedicated to youth life skill development and physical activity. Additionally, Field of Dreams grants program provides funding to design, refurbish, and build safe spaces for children and youth to play baseball, develop life skills and learn from positive role models. Jays Care has invested over $15 million in safe spaces for children and youth across Canada. REPORTS TO: Director, Finance & Operations RESPONSIBILITIES: Capital Grants (85%) Grant Application Process: Responsible for setting up and managing the grant application process. This involves creating and adhering to guidelines, criteria, and deadlines in place for grant submissions. Work closely with the Director of Finance & Operations, and the Field of Dreams Coordinator to review and meet the program's objectives. Review and Evaluate Applications : Create a workback schedule for all granting streams evaluating each application without bias using a scoring rubric-designed system. Follow up with the applicant for clarification. Report to Grants Committee : Score review and consolidate material Field of Dreams projects with management recommendations to the Grants Committee. Prepare all material for the Grants Committee to review. Work with the Grants Chair and Director of Finance & Operations for alignment before meeting with the Grants Committee . Communication : Communicate with applicants about the status of their proposals, share feedback from the review process, and notify successful applicants of the funding decisions. You may provide constructive feedback for unsuccessful applicants to help improve future proposals. Project Management: Create letters of agreement for successful projects and ensure projects reach milestones set out in the agreements. Budget Management: You will need to manage the budget allocated for the program. This includes ensuring that funds are appropriately allocated to successful applications and tracking their usage and progress throughout the grant period. Continuous Improvement : Continually assess and improve the grant review process to enhance its efficiency, transparency, and effectiveness. Infrastructure Project Management (15%) Research & Development: Work closely with our consultant to create blueprints for a best-in-class multi-aged, multi-abilities baseball diamond best suited for Canadian climates Communication: Liaise with provincial government officials/suppliers etc. Project Planning and Initiation: Work closely with our consultant to develop detailed project plans, including timelines, resource requirements, and budgets Job Requirements: The ideal candidate will be a highly organized, motivated & committed individual with strong planning and decision making capabilities who is interested in being part of community development. Furthermore, they must have excellent interpersonal skills with a strong attention to detail who can both, manage & work with a team while also being able to work independently with minimal supervision. This individual must also be able to quickly adapt to new changes and challenges faced on a daily basis. In addition, our ideal candidate must have the following: 2+ years of professional experience in the not-for-profit sector in a similar field Superior written and oral communication skills Knowledge of the Baseball landscape in Canada is a strong asset. Ability to speak French (an asset) IT KNOWLEDGE/SKILLS REQUIRED: Knowledge of Microsoft Office suite including Excel Knowledge of Salesforce Non-Profit Success Pack Working knowledge of Google Docs, Survey Monkey & Qualtrics At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:1 Blue Jays Way (210), Toronto, ON Travel Requirements: Up to 25% Posting Category/Function: Project Management & Coordination Requisition ID: 309547Posting Notes:Toronto Blue JaysLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Project Manager, R&D, Manager, Equity, Technology, Research, Management, Finance

Application Deadline: 06/29/2024Address: 100 King Street WestJob Family Group:Customer SolutionsResearches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience. Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.Responsibilities:Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Conducts independent analysis and assessment to resolve strategic issues.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.Provides recommendations on product lifecycle.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Provides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Monitors key product performance and growth metrics to identify trends and recommend action plans.Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Reviews analysis of issues and identifies gaps and solutions.Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.Completes internal and regulatory reporting, and attestations.Identifies existing and potential risks and develops risk management controls and processes.Develops and maintains product directives and policies.Supports development of key metrics and identification of trends.Gathers customer and sales feedback and analyzes issues.Participates in and evaluates market research and competitive analysis associated with assigned products.Participates in and evaluates customer / consumer insights and channel information.Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Resolves internal, first level customer escalations.Leads/participates in the design, implementation, and management of core business / group processes.Gathers basic market research and competitive intelligence, including pricing, from publicly available information.Runs analyses and reports that support risk management and policy development.Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.Develops, implements, and monitors key metrics and action plans to optimize financial performanceContinuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.May support the sales team in development of client deals and related presentations.Develops and maintains relationships with external partners and vendors.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Influences and/or determines credit product risk parameters and metrics.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Strong experience with consumer / commercial credit applicable to retail and business financing products.Corporate Card or Mastercard/Visa backgroundCommercial payments industry insightStrong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Strong knowledge of banking product management and associated industry and regulatory requirements.Building business cases - in-depthResearching market trends - in-depthRelationship management - in-depthAnalytics and reporting - in-depthProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthDeep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline:06/29/2024Address:100 King Street WestJob Family Group:Customer SolutionsResearches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience. Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.Responsibilities:Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Conducts independent analysis and assessment to resolve strategic issues.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.Provides recommendations on product lifecycle.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Provides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Monitors key product performance and growth metrics to identify trends and recommend action plans.Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Reviews analysis of issues and identifies gaps and solutions.Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.Completes internal and regulatory reporting, and attestations.Identifies existing and potential risks and develops risk management controls and processes.Develops and maintains product directives and policies.Supports development of key metrics and identification of trends.Gathers customer and sales feedback and analyzes issues.Participates in and evaluates market research and competitive analysis associated with assigned products.Participates in and evaluates customer / consumer insights and channel information.Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Resolves internal, first level customer escalations.Leads/participates in the design, implementation, and management of core business / group processes.Gathers basic market research and competitive intelligence, including pricing, from publicly available information.Runs analyses and reports that support risk management and policy development.Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.Develops, implements, and monitors key metrics and action plans to optimize financial performanceContinuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.May support the sales team in development of client deals and related presentations.Develops and maintains relationships with external partners and vendors.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Influences and/or determines credit product risk parameters and metrics.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Strong experience with consumer / commercial credit applicable to retail and business financing products.Corporate Card or Mastercard/Visa backgroundCommercial payments industry insightStrong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Strong knowledge of banking product management and associated industry and regulatory requirements.Building business cases - in-depthResearching market trends - in-depthRelationship management - in-depthAnalytics and reporting - in-depthProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthDeep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe’re here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? The KPMG Customer and Digital Services Practice is growing in Toronto and we are expanding our team to meet the needs of our clients in the area of e-commerce. If you have consulting experience, value culture and client value above all, have delivered e-commerce strategy and platform implementations, we want to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: e-commerce strategy, UI/UX design, platform selection, and/or implementations for B2C and B2B organizations we'd like to meet you. What you will doIn this role you will be a key team member of our growing e-commerce practice. You will bring your experience from successful e-commerce design and implementation projects to help clients shape their e-commerce offering, being primarily responsible for the technical platform design and implementation. You will lead the analysis to define functional, UI/UX, and technical requirements and develop the implementation program for the client's chosen e-commerce platform (Shopify, BigCommerce, Adobe, Salesforce, etc). We are looking for an e-commerce architect who relishes designing and building amazing digital experiences, combining the art of design with the art of technology delivery. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of high performers, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence; 3+ years of relevant experience in working with one or more e-commerce platforms at a professional services firm Have worked in 1-2 of the key industries we serve: Financial Services, Retail, Consumer Products and Government; Experience in delivering project based, milestone driven work; Experience as an e-commerce consultant, support the development of user stories and requirements to support software implementation projects Curiosity and interest in developing your knowledge of eCommerce platforms capabilities and help assess the best choice for a client's needs An ability to collaborate with the UX and UI design teams to produce front-end user experiences An understanding of systems integration / architecture Awareness of the key components and vendor platforms of an e-commerce architecture such as CMS, PIM, OMS, engagement, fraud, etc Capability to guide the development compelling proposals and deliverables in logical and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. Joining our team means you have achieved a high bar. You will be valued, fulfilled and proud of where you work. If you have big plans, this opportunity will match. KPMG Customer - the clear choice Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? The KPMG Customer and Digital Services Practice is growing in Toronto and we are expanding our team to meet the needs of our clients in the area of e-commerce. If you have consulting experience, value culture and client value above all, have delivered e-commerce strategy and platform implementations, we want to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG ‘the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations’. If you have experience in the areas of: e-commerce strategy, UI/UX design, platform selection, and/or implementations for B2C and B2B organizations we’d like to meet you. What you will do In this role you will be a key team member of our growing e-commerce practice. You will bring your experience from successful e-commerce design and implementation projects to help clients shape their e-commerce offering, being primarily responsible for the technical platform design and implementation. You will lead the analysis to define functional, UI/UX, and technical requirements and develop the implementation program for the client’s chosen e-commerce platform (Shopify, BigCommerce, Adobe, Salesforce, etc). We are looking for an e-commerce architect who relishes designing and building amazing digital experiences, combining the art of design with the art of technology delivery. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of high performers, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence; 3+ years of relevant experience in working with one or more e-commerce platforms at a professional services firm Have worked in 1-2 of the key industries we serve: Financial Services, Retail, Consumer Products and Government; Experience in delivering project based, milestone driven work; Experience as an e-commerce consultant, support the development of user stories and requirements to support software implementation projects Curiosity and interest in developing your knowledge of eCommerce platforms capabilities and help assess the best choice for a client’s needs An ability to collaborate with the UX and UI design teams to produce front-end user experiences An understanding of systems integration / architecture Awareness of the key components and vendor platforms of an e-commerce architecture such as CMS, PIM, OMS, engagement, fraud, etc Capability to guide the development compelling proposals and deliverables in logical and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. Joining our team means you have achieved a high bar. You will be valued, fulfilled and proud of where you work. If you have big plans, this opportunity will match. KPMG Customer - the clear choice Providing you with the support you need to be at your best For more information about KPMG in Canada’s Benefits and well-being, click here. Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. Adjustments and accommodations throughout the recruitment process At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page.

Job SummaryJob DescriptionWhat is the opportunity?As the Senior Manager of Email Marketing you will lead our digital communication strategies. In this pivotal role, you will oversee the full spectrum of email marketing activities, from conceptualization through execution, while aiming to enhance customer acquisition, engagement, and retention.What will you do? Collaborate with Digital Growth, Marketing, Sales, and Product teams to create campaigns that attract potential customers and move existing ones toward a sale.Personalize and optimize Salesforce solutions to align with RBC Insurance's unique business requirements, ensuring that it enhances customer engagement and supports the company's growth objectives.Develop, test, and refine new email campaign content and strategies.Manage email segmentation of our marketing database and ensure that the right message is sent to the right segment every time.Enhance email deliverability, inbox placement, and sender score.Continuously research and adopt the latest best practices.Automate workflows within Salesforce Marketing Cloud, streamline processes and improve efficiency using data-driven insights to optimize campaigns, enhancing open rates, click-through rates, and overall conversion metrics.Track email campaign performance and optimize strategies based on analytics and insights to obtain actionable insights for continuous improvement and optimization.Heres what we need from you:Must-have Bachelor's degree in Marketing, Business, Technology, or a related field.Minimum of 7 years of experience in email marketing, with substantial expertise in Salesforce Marketing Cloud.Strong analytical skills with a proven track record in a data-driven environment, utilizing first-party data to drive decision-making.Exceptional communication skills, adept at engaging with stakeholders across various departments and levels.Experience in Direct-To-Consumer (DTC) marketing, with a thorough understanding of email marketing strategies and customer segmentation.Proficiency in HTML and email design, with the ability to manage both creative and technical aspects of email marketing.Additional experience with SMS and Push Notifications is highly desirable.A proactive, self-starter attitude with the ability to work independently and lead projects to successful completion.Creative and innovative thinker with a passion for delivering impactful marketing messages that resonate with diverse audiences.Strong leadership skills, capable of mentoring team members and fostering a collaborative team environment.Whats in it for you?A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plansCompetitive pay and high-earning potentialAll the tools, training, and team support you need to grow your business and careerFlexible work/life balance optionsSophisticated RBCI software tools to boost your productivity and grow your businessRBC Insurance is an organization that succeeds by bringing out the best in its people. Youll be part of a supportive, inclusive team that shares common values including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives so you can focus on what you can do best putting clients first.Job SkillsBrand Marketing, Communication, Creativity, Cross Promotions, Customer Behavior, Industry Knowledge, Long Term Planning, Marketing, Marketing Activities, Product ServicesAdditional Job DetailsAddress:MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity:MISSISSAUGACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:INSURANCEJob Type:RegularPay Type:SalariedPosted Date:2024-05-21Application Deadline:2024-06-11Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Application Deadline: 06/14/2024Address: 33 Dundas Street WestJob Family Group:Customer SolutionsThe Home Financing Product team (HF) rallies towards a common goal - a connected experience for customers as they navigate their biggest financial commitment, their home. Working daily with Analytics, Sales & Marketing, Distribution channels, Treasury, Product Ops, Digitization, Pricing, Compliance, Risk and Finance, HF brings together cross functional experts to deliver above market growth in a highly competitive industry. This position offers unparalleled opportunities to learn from experienced Financial Services leaders growing the good by powering our frontline and helping our customers achieve real financial progress. As a senior member of the Home Financing Product Team, you will be instrumental in developing HF customer engagement strategies and will be accountable for continuously evaluating engagement and retention programs. Researches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience.Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions.Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.Makes strategy and new initiative recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Determines product lifecycle.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Conducts independent analysis and assessment to resolve strategic issues.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.Provides recommendations on product lifecycle.Acts as the prime subject matter expert for internal/external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Oversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Provides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Develops and implements action plans that meet financial and growth metrics.Conducts complex market research, competitive intelligence, and data analysis.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Monitors key product performance and growth metrics to identify trends and recommend action plans.Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Reviews analysis of issues and identifies gaps and solutions.Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.Completes internal and regulatory reporting, and attestations.Identifies existing and potential risks and develops risk management controls and processes.Develops and maintains product directives and policies.Supports development of key metrics and identification of trends.Gathers customer and sales feedback and analyzes issues.Participates in and evaluates market research and competitive analysis associated with assigned products.Participates in and evaluates customer/consumer insights and channels information.Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Resolves internal, first level customer escalations.Leads/participates in the design, implementation, and management of core business/group processes.Gathers basic market research and competitive intelligence, including pricing, from publicly available information.Runs analyses and reports that support risk management and policy development.Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.Develops, implements, and monitors key metrics and action plans to optimize financial performanceContinuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.May support the sales team in development of client deals and related presentations.Develops and maintains relationships with external partners and vendors.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Influences and/or determines credit product risk parameters and metrics.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Strong knowledge of banking product management and associated industry and regulatory requirements.Building business cases - in-depthResearching market trends - in-depthRelationship management - in-depthAnalytics and reporting - in-depthProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthSeasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Manager Marketing Automation Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking for a Manager, Marketing Automation to support B2B Salesforce Communication for the Rogers Sports & Media Revenue Team. In this role you will be responsible for helping to manage our marketing automation strategy, namely email marketing and customer segmentation. This is a unique opportunity to tackle the interesting and complex challenges of an evolving B2B business.As the Manager, Marketing Automation, the successful candidate will develop, evolve and manage our email marketing capabilities using Salesforce Marketing Cloud. They will own the platform end-to-end and be ultimately responsible for ensuring the right customer gets the right email communication at the right time, according to plan. This role is equal parts technologist, data scientist, operations expert and marketing strategist. We are looking for someone who can get right into the details - coding emails or querying audience segments - as well as map processes and support on automated email marketing across the company. This candidate is data-driven and can translate analysis and KPIsto gain buy-in from cross-functional stakeholders and drive ongoing operational improvements.What you will do... Be a Salesforce Marketing Cloud expert at Rogers Sports & Media Bring thought leadership around email marketing and lifecycle communication to our team; with a strong understanding of best-in-class email marketing capabilities you will create and oversee a best-in-class program at Rogers Sports & Media Partner with the Trade Marketing, Go to Market and Sales teams to better understand customer acquisition goals Be responsible for segmentation and targeting capabilities (SQL) and utilizing first party customer data (DTC) to personalize the email communication experience Build and manage automation and triggered email journeys based on customer, content, strategic, and payment related events Establish and enforce email deployment cadence rules and restrictions across the teams, including strict regulatory adherence and management of the preference centre (CASL) Drive ongoing improvement of all KPIs: open rate, deliverability, click rate, opt-out rate, conversion rate, revenue and specific business goals Develop and distribute weekly, monthly and long-term reporting that includes strategic insights and recommendations based on performance Design and implement lead gen features and functionality to drive email list growth Approval and QA of deployments / automations Manage leads coming through RogersSportsandMedia.com contact us form Create all new lead gen forms / landing pages within Marketing Cloud What you will bring... Proven operational experience developing, launching and managing a robust email marketing or marketing automation program for digital products / businesses. Preferably with a DTC / B2C focus Experience with the process, workflows and technical capabilities necessary to be successful in marketing automation Strong organizational, analytical and management skills, with the ability to balance multiple projects and products successfully and efficiently Excellent communication skills, with the ability to get across complex information at all levels of the organization, internally and externally Ability to influence without authority through effective communication, negotiation and collaboration A strong understanding of business objectives, industry dynamics and competitor products An innate instinct for the customer experience and journey Ability to navigate both creative and technical conversations Understanding of processes related to all three of marketing, content creation and software development functional areas A commitment and passion to the details Technical skills: Extensive experience with Salesforce Marketing Cloud, including journey builder, audience builder, automation studio, etc. Proficiency in CSS / HTML as it applies to responsive email design with dynamic content Ability to work with SQL and relational databases as it relates to segmentation and targeting Proficiency in Photoshop Expertise in email deliverability best practices Expertise in A/B testing and conversion optimization Ability to envision intricate customer journeys/drip campaigns What you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android/Mac or PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Marketing & Marketing Communication Requisition ID: 310005At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Cloud, Marketing Manager, SQL, Database, Testing, Technology, Marketing

Senior Salesforce Developer Lead to to design, test and implement solutions for Financial Services Cloud with one of our major banking clients - 34027Location Address: Hybrid (starting with 2x a week for the first few weeks on the job, transitioning to 1 day/week after if preferred) - Downtown TorontoContract Duration: 6 months (high possibility of extension, possibility of conversion to FTE)Number of Positions: 3Schedule Hours: 9am - 5pm, Monday - Friday (37.5 hrs per week)Story Behind the Need:Business group: The CRM Global Technology Applications team supporting Global Banking & Markets Wholesale clients.Project: We are embarking on a Salesforce project to digitize and integrate systems along the Client Lifecycle for wholesale banking. You will be responsible for working with consultants and business stakeholders to design and build the workflow and system integrations required. You will remove barriers throughout the project enabling the development and deployment of quality solutions that meet these requirements.Typical Day in Role / Responsibilities:The team is looking for an experienced Salesforce developer that is well versed in all facets of the Financial Services cloud, acting as a major contributor for solutions, workflows, data models and leveraging best practices to design, test, implement and support the solution.Assure quality, security and compliance requirements are met.Be flexible and thrive in an evolving environment.Adapt to change quickly and adjust work accordingly in a positive manner.Must be comfortable working in an org with complex sharing rules and working with vendors to support managed packages.Works with key stakeholders within all business functions to align technology solutions with business strategies.Supports one or more highly complex business processes.Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.Candidate Requirements/Must Have Skills:10+ years software development with 5+ years of hands-on Salesforce development, solutioning and deployment.Proficiency in Apex, Visualforce, and SOQL, and understanding of SFDC and ability to implement applications across the Salesforce environments such as Force.com.Building architecture solutions for a new implementation and enhance existing architecture experiences.2+ years’ experience in the capacity as a hands-on technical lead (Completed at least 2 large scale integration projects using Salesforce).Recent experience with Lightning development, LWC Framework, Batch Processing, Process Builder, SFDC Web Services & APIs, Test Coverage Classes and custom objects.3 + years’ experience working with SOA.Experience with agile teams - understanding the mindset of working in an agile environment very important.Nice-To-Have Skills:Salesforce Certifications - Salesforce Developer / Consultant / Architect.You have in-depth knowledge of SOAP and RESTful integrations.Financial services experience is a plus around AML, Compliance and KYC.Financial Services cloud experience is an asset (not a priority but appreciated if in addition to the above).Best vs Average: Strong candidates would currently be working in Salesforce and have a variety experience with financial industry workflows. This is a lead role, and the candidates should be coming from technical lead capacities where they are still hands-on with development themselves.Degrees or certifications:Bachelor's degree in a technical field such as computer science, computer engineering or related field required.Salesforce Certifications - Salesforce Developer / Consultant / Architect are an asset.Structure and Format:1st round: Video interview, panel discussion (technical and behavioral), 45-60mins. Live coding assessment, please be prepared to share screens with scratch orgs.2nd round: Interview with Director (as needed), 30 mins.Hiring Manager’s availability to interview: ASAP. Apply

Date limite pour présenter sa candidature :06/14/2024Adresse :33 Dundas Street WestGroupe de famille d'emploi :Solutions clientèleThe Home Financing Product team (HF) rallies towards a common goal - a connected experience for customers as they navigate their biggest financial commitment, their home. Working daily with Analytics, Sales & Marketing, Distribution channels, Treasury, Product Ops, Digitization, Pricing, Compliance, Risk and Finance, HF brings together cross functional experts to deliver above market growth in a highly competitive industry. This position offers unparalleled opportunities to learn from experienced Financial Services leaders growing the good by powering our frontline and helping our customers achieve real financial progress. As a senior member of the Home Financing Product Team, you will be instrumental in developing HF customer engagement strategies and will be accountable for continuously evaluating engagement and retention programs. Researches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience.Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions.Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.Makes strategy and new initiative recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Determines product lifecycle.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Conducts independent analysis and assessment to resolve strategic issues.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.Provides recommendations on product lifecycle.Acts as the prime subject matter expert for internal/external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Oversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Provides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Develops and implements action plans that meet financial and growth metrics.Conducts complex market research, competitive intelligence, and data analysis.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Monitors key product performance and growth metrics to identify trends and recommend action plans.Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Reviews analysis of issues and identifies gaps and solutions.Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.Completes internal and regulatory reporting, and attestations.Identifies existing and potential risks and develops risk management controls and processes.Develops and maintains product directives and policies.Supports development of key metrics and identification of trends.Gathers customer and sales feedback and analyzes issues.Participates in and evaluates market research and competitive analysis associated with assigned products.Participates in and evaluates customer/consumer insights and channels information.Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Resolves internal, first level customer escalations.Leads/participates in the design, implementation, and management of core business/group processes.Gathers basic market research and competitive intelligence, including pricing, from publicly available information.Runs analyses and reports that support risk management and policy development.Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.Develops, implements, and monitors key metrics and action plans to optimize financial performanceContinuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.May support the sales team in development of client deals and related presentations.Develops and maintains relationships with external partners and vendors.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Influences and/or determines credit product risk parameters and metrics.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Strong knowledge of banking product management and associated industry and regulatory requirements.Building business cases - in-depthResearching market trends - in-depthRelationship management - in-depthAnalytics and reporting - in-depthProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthSeasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Rémunération et avantages sociaux :$84,000.00 - $156,000.00Type de rémunération :SalaireCe qui précède représente la fourchette et le type de rémunération de BMO Groupe financier.Les salaires varieront en fonction de facteurs comme l’emplacement, les compétences, l’expérience, les études et les qualifications pour le poste et pourront inclure une structure de commissions. Les salaires pour les postes à temps partiel seront calculés au prorata du nombre d’heures travaillées régulièrement. Pour les rôles à commission, le salaire susmentionné représente la cible de BMO Groupe financier pour la première année au poste.La rémunération totale offerte par BMO variera selon le type de rémunération associé au poste et peut comprendre des primes de rendement, des primes discrétionnaires ainsi que d’autres avantages et récompenses. BMO offre également une assurance santé, le remboursement des frais de scolarité, une assurance accident et une assurance vie, ainsi que des régimes d’épargne-retraite. Pour en savoir plus sur nos avantages sociaux, consultez le site : https://jobs.bmo.com/ca/fr/R%C3%A9mun%C3%A9ration-globaleIci, pour vous.À BMO, nous sommes animés par une raison d’être commune : Avoir le cran de faire une différence dans la vie, comme en affaires. Cette raison d’être nous invite à entraîner des changements positifs et durables pour nos clients, nos collectivités et nos gens. En travaillant ensemble, en innovant et en repoussant les limites, nous transformons des vies et des entreprises et favorisons la croissance économique partout dans le monde.En tant que membre de l'équipe de BMO, vous êtes valorisé, respecté et entendu, et vous avez plus de moyens pour progresser et obtenir des résultats. Nous nous efforçons de vous aider à obtenir des résultats dès le premier jour, pour vous-même et nos clients. Nous vous offrirons les outils et les ressources dont vous avez besoin pour franchir de nouvelles étapes, car vous aidez nos clients à franchir les leurs. Au moyen de formation et de coaching approfondis ainsi que de soutien de la direction et d'occasions de réseautage, nous vous aiderons à acquérir une expérience enrichissante et à élargir votre groupe de compétences.Pour en savoir plus, visitez-nous à l'adresse https://jobs.bmo.com/ca/fr.BMO s'engage à offrir un milieu de travail inclusif, équitable et accessible. Nous apprenons de nos différences et tirons notre force des gens et de leurs différents points de vue. Des mesures d’adaptation sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection. Pour demander des mesures d’adaptation, veuillez communiquer avec votre recruteur.Remarque aux recruteurs : BMO n’accepte pas les curriculum vitæ non sollicités provenant de toute source autre que le candidat directement. Tout curriculum vitæ non sollicité envoyé à BMO, directement ou indirectement, sera considéré comme la propriété de BMO. BMO ne paiera aucuns frais pour les placements découlant de la réception d’un curriculum vitæ non sollicité. Une agence de recrutement doit d’abord détenir une entente de service écrite valide et dûment signée avant d’envoyer des curriculum vitæ.