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Inside Sales Representative, French Bilingual
Fortinet, Toronto, ON
DescriptionWe are looking for a talented Inside Sales Representative (ISR) that thrives in a quick sales cycle environment. The ISR will play a fundamental role in achieving our goals, customer acquisition and revenue growth objectives. The ISR must be comfortable making outbound calls to prospects, working with the sales rep, channel managers and channel partners, generating interest, qualifying prospects and closing sales. Responsibilities • Work closely with the assigned sales executives to develop business strategies focused on business growth, • Route qualified opportunities to the appropriate sales executives for further development and closure, • Manage Deal Registrations and Renewals, • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails, • Understand customer needs and requirements, • Research accounts, identify key players and generate interest, • Maintain and expand our database of prospects within assigned territory, • Team with channel partners to build a strong relationship, open communication and build a strong pipeline, Requirements • Perfectly bilingual (French and English), • Proven inside sales experience, • Strong phone presence / Excellent verbal and written communications skills • Experience working with Salesforce.com or similar CRM • Experience working with Word, Excel and PowerPoint • Strong listening skills • Ability to multi-task, prioritize, and manage time effectively. Location: • Homebase: Montreal, Toronto or Ottawa
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director, Enterprise Systems
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Information Technology Services team is looking for a Director of Enterprise Systems. This individual will oversee KPMG's major enterprise systems used in Canada for its internal business process needs. This includes global and regional platforms - SAP, Salesforce, ServiceNow & Oracle/PeopleSoft. What you will do Lead the development and execution of the roadmap for Canadian internal systems, integrating global, regional, and local directions, working closely with system owners and other stakeholders. Oversee the growth and evolution of internal systems, working with functional owners, vendors, regional and global application leads. Represent the Canadian firm in planning and development of the global and regional systems. Maintain active relationships with platform leaders. Ensure appropriate IT support is provided for all internal systems, lead troubleshooting and handle escalations. Know all the players (Global, Regional, Local and Vendor) Work with system owners and ITS service teams to ensure systems are operating efficiently and reliably, and platforms are current and secure. Assist system owners and sponsors in the development of business cases for new systems and major changes to existing ones, and act as ITS project owner where needed. Act as Customer Relationship Manager to our enterprise system business owners, managing an ongoing portfolio of work related to business system changes. Ensure systems meet security compliance requirements and data management standards. Participate in the negotiation of vendor contracts and Canadian adoption of global contracts for business systems. Manage spend for internal systems development, operation, support and licensing, provide annual budget requirements. What you bring to the role 10+ years' experience in IT management, overseeing major business systems configuration, implementation, operation and support. Bachelor's degree in Computer Science, Information Systems, or a related field. Experience with enterprise systems including SAP, Salesforce, ServiceNow, Microsoft and Oracle/PeopleSoft platforms, and their cloud offerings. Experience in interacting with senior leadership and delegates in a relationship management role. Demonstrated ability to develop and implement strategic plans and achieve organizational goals through leadership capabilities that include leading people, change management, strategic partnerships, and business acumen. Outstanding leadership skills with experience fostering a collaborative team approach to decision-making and the ability to influence, promote innovation and engage stakeholders. Advanced understanding of project management methodology Superior relationship, leadership, organizational and communication skills. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-HybridOur Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Senior Manager, Customer
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? Our Customer & Digital Services practice in Toronto is looking for a professional like you with the skills and drive to make a real difference. We are looking for a Senior Manager with a focus on the Financial Services sector inclusive of Banking, Insurance and/or Wealth and Asset Management. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. This is a leadership role with an expectation to support our goal of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will doAs a Senior Manager in a Big Four Global Consulting Firm, you have been played a leadership role in supporting engagements with large, complex organizations on their CX and Digital strategies. Furthermore, you understand the power of technology enablers like Salesforce, Microsoft, eCommerce platforms and other customer enablement solutions. This role is about sales, delivery and practice development. Business development: you will support the identification, marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of high performers, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 7+ years experience delivering client service excellence, with at least 3 years in a professional services firm Experience with at least one key sector within Financial Services (I.e. Banking, Insurance, Wealth and Asset Management) Experience in project management, specifically delivering milestone driven projects; Strategic and intellectual thinker who can deliver strategy, technology, design and process through the lens of a digital experience Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans Guide the development compelling proposals and deliverables in logical and creative ways Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Marketing Technology
BMO, Toronto, ON
Application Deadline: 06/13/2024Address: 33 Dundas Street WestJob Family Group:Data Analytics & ReportingBMO is an industry leader in Personalization, A/B Testing and automated multi-channel journeys. We've invested in the tools, the people, and the culture to become the best in delivering delightful, compelling, and personalized digital experiences. Our team is rapidly growing, and we are looking for passionate people to help us reach the next level. Customer Data Strategy is critical to many of the transformational initiatives ongoing and upcoming soon at BMO. You will be a go-to resource for prospect and customer data and lifecycle management. Supporting all lines of businesses in Canada as well as the United States, this role is a key component in spearheading the enablement, activation and to operationalize the multi-channel customer lifecycle journeys. Designs, builds and operates ETL and pipeline development activities and modeling solutions that facilitate data storage, integration, management, data quality, validation and security, supporting the entire data asset lifecycle. Designs, implements and maintains data flow channels and data processing systems that support the collection, storage, batch and real-time processing, and analysis of information in a scalable, repeatable and secure manner. Manages corporate apps and data in the cloud and technical tasks involved in planning, architecting, migrating, monitoring, and management of enterprise cloud systems.Key Accountabilities:• Supports the creation and enforcement of policies for effective data management.• Provides strategic leadership, guidance, and highly specialized knowledge to internal partners in the area of customer data management and enhancement• Owns and manages the Customer Data Platform (CDP) to build a centralized data ingestion, processing and activation platform for journeys and campaigns• Learns and understands the internal data models and structure of various aspects of customer, behavioral as well as engagement data• Builds the strategy to combine and merge data from various sources for both always-on journeys and individual campaigns• Builds, manage, sync and enhance the unified profile of the customer in CDP as well as other data management & processing platforms• Advises on end-to-end data ingestion, processing and activation strategy on multi-channel automated customer journeys including reporting and re-using the data for predicting other journeys that the customer can be a part of in the future• Provides strategic data and technological inputs in refining the marketing architecture consisting of BMO internal applications as well as external third-party vendor solutions• Formulates techniques for effective data management, quality data collection to ensure adequacy, accuracy and legitimacy of data.• Devises and implements efficient and secure procedures for data handling and analysis with attention to all technical aspects.• Supports the daily use of data systems and ensure adherence to legal and company standards. Establish rules and procedures for data sharing.• Monitors and analyzes information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)• Ensures digital databases and archives are protected from security breaches and data losses.• Troubleshoots data-related problems and authorize maintenance or modifications.• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.• Provides specialized consulting, analytical and technical support.• Exercises judgment to identify, diagnose, and solve problems within given rules.• Works independently and regularly handles non-routine situations.• Broader work or accountabilities may be assigned as neededQualifications:Advanced proficiency: •Over 5 years of proven work experience in building delightful customer experiences by innovative use of technologies and 1st party, 2nd party and 3rd party data• Strong project management skills and experience in working with multiple stakeholders and partners towards achieving a common goal• Knowledge of how to leverage CDP, CRM data, and/or data lakes to add value to a customer's journey at each interaction point with BMO - building roadmaps and defining tactical use cases for execution• Strong foundation of centralized data management function to fuel multiple omni-channel journeys across all banking & investment lines of business• Stronghold on data modelling concepts to build propensity, attrition, and lookalike models• Typically, between 5 - 7 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.•An undergraduate degree or diploma in Computer Science, Engineering, or a related project• A post-graduate degree or diploma in marketing, data analytics, business management or business intelligence•5+ years working as a data strategist or data management role in marketing technology or related field• Experience in the North America banking industry is preferred although not necessary for the right candidate• Experience in digital communications and omni-channel customer personalization is a plus• Certifications in Adobe Experience Cloud, Salesforce Marketing Cloud, Salesforce CRM, and CDP is a huge plus• Deep knowledge and technical proficiency gained through extensive education and business experience.• Data management.• Enterprise Data Management.• Master Data Management.• Metadata Management. Intermediate level of proficiency:• Critical thinking.• Data Fabric.• Data governance.• Data integrity.• Data Privacy.• Data quality.• Ontology Design (not necessary)• Semantic Layer (not necessary)• Systems thinking• Analytical acumen.• Complex problem solving.• Verbal & written communication skills.• Collaboration & team skills.• Analytical and problem-solving skills.• Influence skills.• Data driven decision making.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Senior Manager, Major Gifts and Planned Giving
Rogers, Toronto, ON
Senior Manager, Major Gifts and Planned Giving At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day.We offer a unique and exciting experience that extends beyond the ballpark, whether you are passionate about baseball or simply interested in becoming a part of a multifaceted, diverse sports organization, we welcome you.If you are motivated to help bring World Series Championships back to Canada and to celebrate with our fans, there's a spot waiting for you here with the Toronto Blue Jays! Jays Care Philanthropy Team Senior Manager, Major Gifts and Planned Giving Reports to: Director, Philanthropy Direct Report: Manager, Philanthropy Salary: $75,000 to $85,000 Description: With a keen understanding of the value that sport and recreational programming has in the development of children and youth, the successful candidate in this newly created role will possess a deep commitment to building long-term, donor centric relationships with sensitivity and professionalism. As a senior member of the Philanthropy team, reporting to the Director, Philanthropy, the Senior Manager, Major Gifts and Planned Giving will focus on identifying, cultivating, soliciting and stewarding individuals donors to make transformative donations through annual donations, multi-year pledge commitments, estate planning and other financial vehicles. The Senior Manager will also support the strategy for the annual, monthly, mid-level and donor circle programs. The Senior Manager will be part of a high performing philanthropy team that works collaboratively with Foundation colleagues and Toronto Blue Jays departments to inspire meaningful donor relationships. Major Gifts: (40%) Develop and lead a portfolio of Major Gift donors ($25,000 to $750,000+) through all stages of the donor cycle Prepare related briefing notes and call reports, individualized solicitation proposals, presentations and other correspondence, in collaboration with Donor Relations and Programs Ensure Major Gift pledges, renewals and other gift transactions are processed effectively and efficiently Planned Giving: (40%) As the subject matter expert, the Senior Manager is responsible for developing the annual strategy for Planned Giving at Jays Care Foundation, and then implementing the tactics and evaluating them annually in conjunction with the Director, Philanthropy and Director, Finance Compassionately helps donors and prospects to support Jays Care Foundation with strategic and high impact gift plans that celebrate their legacy In collaboration with Finance and Donor Relations, track expected Planned Gifts, and steward family members and executors Develop lead generation opportunities to develop a portfolio of individual Planned Giving prospects and cultivate and solicit them Steward a portfolio of confirmed Planned Giving Donors Actively identify opportunities to promote Planned Giving across available channels Lead the development of marketing tools to educate and inspire prospective donors about Planned Giving vehicles in support of Jays Care In partnership with Donor Relations, enhance the engagement and stewardship program for Planned Giving donors such as the development and execution of a Legacy Circle strategy People Management, Leadership and Collaboration (10%) In collaboration with the Director, Philanthropy, developing and monitoring key performance indicators, ensuring reports are in place to measure team's impact, enhancing the process for how prospects are moved and finding efficiencies for the team In collaboration with the Philanthropy team, develop and implement Standard Operating Procedures and strategies Provide coaching and support to the Manager, Philanthropy with regular meetings, semi-annual performance evaluation/ feedback including assessing workload, prioritizing activity, ensuring resources are allocated against opportunities where they can have maximum benefit to the organization and meeting aggressive revenue goals Mentors Philanthropy team members on planned giving tactics and strategies to promote blended giving and the culture of philanthropy Assist in the attraction and coordination of volunteers for fundraising events and program needs Provide support to other members of the Philanthropy team and the Programs team as required and requested In collaboration across the Philanthropy team, develop and evaluate communication tools for donor engagement Planning and Administration (10%) Support the Director in annual and multi-year budget and strategic planning process Support the development and execution of organizational priority campaigns and initiatives Maintain Salesforce database for pipeline management, proposals, gift tracking, agreements and future actions In collaboration with Finance, prepare invoices, track payments and payment follow up Use Sharepoint effectively and ensure all team members are optimizing use Attend professional development sessions and seek external relationships to help create a best-in-class and innovative partnerships department Professionally represent the Toronto Blue Jays and Jays Care Foundation brands while delivering a great experience to our partners Foster relationships with a diverse community of donors Operate within the culture and core values of the organization Work as a team player promoting a positive and professional work environment and conducting the role with integrity and respect Cultivate strong professional relationships with programs, finance and marketing & communications and Toronto Blue Jays Qualifications: Seven (7+) plus years of relevant work experience in fundraising in the not-for-profit sector with experience in Major Gifts and Planned Giving fundraising and a proven track record of closing gifts at the $100k+ level Strong, demonstrated experience in independently developing and managing a major gift ($100,000+) prospect pipeline Deep experience in Planned Giving instruments, ideally an active member of Canadian Association of Gift Planners, with in-depth understanding of best-in-class techniques and strategies with a keen interest in staying current with gift vehicles and industry trends Demonstrated knowledge and understanding of tax laws, regulations and compliance issues that govern charitable giving in Canada and globally Strong experience in strategy development, implementation and evaluation, and budget management Ability to read/understand financial statements, do calculations, etc. A basic understanding of the financial/economic environment. Comfort and ease in interpreting legal concepts/language. Ability to translate complex concepts and structures into simple, plain English language both in writing and speech Strong emotional intelligence, including the ability to read people and situations astutely and respond accordingly, as well as high levels of self-awareness and compassion Exceptional relationship building skills with donors and cross functionally Strong experience working with cross functional team, multiple stakeholders and a cross section of people from executive corporate leaders to custodians Experience managing a direct report, working with board members and Revenue Development Committee and working collaboratively with cross functional team members to achieve success Entrepreneurially minded with creative thinking skills, solution oriented Exceptional verbal and written English communications skills, with strong presentation skills Demonstrated experience working in a fast-paced environment, managing several initiatives simultaneously Proficient in fundraising platforms such as Artez, Classy Proficient in Microsoft Office, Canva Substantial experience with Salesforce, Raiser's Edge or similar database management system If you require accessibility accommodation, please indicate in your application. Application is only open to those legally eligible to work in Canada. Candidates who successfully progress to the subsequent interview phase will receive communication no later than January 8th . At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:1 Blue Jays Way (210), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Project Management & Coordination Requisition ID: 301099Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Marketing Manager, Database, Project Manager, Strategic Planning, Pre-Sales, Marketing, Technology, Strategy, Sales
Grants Manager
Rogers, Toronto, ON
Grants Manager At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day.We offer a unique and exciting experience that extends beyond the ballpark, whether you are passionate about baseball or simply interested in becoming a part of a multifaceted, diverse sports organization, we welcome you.If you are motivated to help bring World Series Championships back to Canada and to celebrate with our fans, there's a spot waiting for you here with the Toronto Blue Jays! NATURE & SCOPE The incoming Grants Manager will be responsible for overseeing the granting stream of Jays Care programs, Field Of Dreams . They will oversee the grant review processes from start to finish and ensure that it is fair, efficient, and aligned with Jays Care's goals and objectives. Field Of Dreams Field Of Dreams is Jays Care's granting program for infrastructure dedicated to youth life skill development and physical activity. Additionally, Field of Dreams grants program provides funding to design, refurbish, and build safe spaces for children and youth to play baseball, develop life skills and learn from positive role models. Jays Care has invested over $15 million in safe spaces for children and youth across Canada. REPORTS TO: Director, Finance & Operations RESPONSIBILITIES: Capital Grants (85%) Grant Application Process: Responsible for setting up and managing the grant application process. This involves creating and adhering to guidelines, criteria, and deadlines in place for grant submissions. Work closely with the Director of Finance & Operations, and the Field of Dreams Coordinator to review and meet the program's objectives. Review and Evaluate Applications : Create a workback schedule for all granting streams evaluating each application without bias using a scoring rubric-designed system. Follow up with the applicant for clarification. Report to Grants Committee : Score review and consolidate material Field of Dreams projects with management recommendations to the Grants Committee. Prepare all material for the Grants Committee to review. Work with the Grants Chair and Director of Finance & Operations for alignment before meeting with the Grants Committee . Communication : Communicate with applicants about the status of their proposals, share feedback from the review process, and notify successful applicants of the funding decisions. You may provide constructive feedback for unsuccessful applicants to help improve future proposals. Project Management: Create letters of agreement for successful projects and ensure projects reach milestones set out in the agreements. Budget Management: You will need to manage the budget allocated for the program. This includes ensuring that funds are appropriately allocated to successful applications and tracking their usage and progress throughout the grant period. Continuous Improvement : Continually assess and improve the grant review process to enhance its efficiency, transparency, and effectiveness. Infrastructure Project Management (15%) Research & Development: Work closely with our consultant to create blueprints for a best-in-class multi-aged, multi-abilities baseball diamond best suited for Canadian climates Communication: Liaise with provincial government officials/suppliers etc. Project Planning and Initiation: Work closely with our consultant to develop detailed project plans, including timelines, resource requirements, and budgets Job Requirements: The ideal candidate will be a highly organized, motivated & committed individual with strong planning and decision making capabilities who is interested in being part of community development. Furthermore, they must have excellent interpersonal skills with a strong attention to detail who can both, manage & work with a team while also being able to work independently with minimal supervision. This individual must also be able to quickly adapt to new changes and challenges faced on a daily basis. In addition, our ideal candidate must have the following: 2+ years of professional experience in the not-for-profit sector in a similar field Superior written and oral communication skills Knowledge of the Baseball landscape in Canada is a strong asset. Ability to speak French (an asset) IT KNOWLEDGE/SKILLS REQUIRED: Knowledge of Microsoft Office suite including Excel Knowledge of Salesforce Non-Profit Success Pack Working knowledge of Google Docs, Survey Monkey & Qualtrics At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:1 Blue Jays Way (210), Toronto, ON Travel Requirements: Up to 25% Posting Category/Function: Project Management & Coordination Requisition ID: 309547Posting Notes:Toronto Blue JaysLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Project Manager, R&D, Equity, Manager, Technology, Research, Finance, Management
Corporate Card Product Manager Partner Governance
BMO, Toronto, ON
Application Deadline: 06/29/2024Address: 100 King Street WestJob Family Group:Customer SolutionsResearches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience. Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.Responsibilities:Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Conducts independent analysis and assessment to resolve strategic issues.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.Provides recommendations on product lifecycle.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Provides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Monitors key product performance and growth metrics to identify trends and recommend action plans.Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Reviews analysis of issues and identifies gaps and solutions.Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.Completes internal and regulatory reporting, and attestations.Identifies existing and potential risks and develops risk management controls and processes.Develops and maintains product directives and policies.Supports development of key metrics and identification of trends.Gathers customer and sales feedback and analyzes issues.Participates in and evaluates market research and competitive analysis associated with assigned products.Participates in and evaluates customer / consumer insights and channel information.Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Resolves internal, first level customer escalations.Leads/participates in the design, implementation, and management of core business / group processes.Gathers basic market research and competitive intelligence, including pricing, from publicly available information.Runs analyses and reports that support risk management and policy development.Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.Develops, implements, and monitors key metrics and action plans to optimize financial performanceContinuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.May support the sales team in development of client deals and related presentations.Develops and maintains relationships with external partners and vendors.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Influences and/or determines credit product risk parameters and metrics.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Strong experience with consumer / commercial credit applicable to retail and business financing products.Corporate Card or Mastercard/Visa backgroundCommercial payments industry insightStrong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Strong knowledge of banking product management and associated industry and regulatory requirements.Building business cases - in-depthResearching market trends - in-depthRelationship management - in-depthAnalytics and reporting - in-depthProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthDeep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Senior Consultant, Customer-Ecommerce
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented individual with a proven track record on executing project deliverables. The KPMG Customer and Digital Services Practice is growing in Toronto and we are expanding our team to meet the needs of our clients in e-commerce. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. We are looking for individuals who have experience in management consulting and want to be part of making KPMG 'the clear choice in the Canadian market for e-commerce design and implementation. You have a passion for helping clients define their requirements by supporting working sessions to gain an understanding of the client's current state processes and technology supporting different e-commerce platforms (Shopify, BigCommerce, Adobe, Salesforce) as well as supporting the implementation that follows. We are looking for an e-commerce functional consultant who is motivated to develop a deep understanding of the client's requirements to support their online shopping/selling channel, with some level of knowledge of programming and willing to learn how to configure platforms and provide frontend and backend development. What you will doAs a Senior Consultant in a Big Four Global Consulting Firm, you have been participating in projects acting as an e-commerce consultant, supporting the development of user stories and requirements to support software implementation projects. You continuously develop your knowledge of eCommerce platform capabilities and help assess the best choice for a client's needs. You have experience collaborating with the UX and UI design teams to produce winning front-end user experiences, work closely with project managers to address client requests, and understand business needs that drive project features & functions and provide internal consultation. This role is about delivery and practice development as well as sales. Project delivery: you will lead a team of high performers, maintain strong client relations and create the deliverables for outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 3 - 5 years experience delivering client service excellence working with one or more e-commerce platforms; Minimum of 2 of those years with a professional services firm working; Have a minimum of a Bachelors degree in Business Management, Commerce or Design; Experience in delivering project based, milestone driven work; An understanding of systems integration / architecture Good knowledge of frontend development, JavaScript (jQuery), XML, JSON, SQL, PHP, CSS3, HTML5, ReactJS, NodeJS Awareness of the key components and vendor platforms of an e-commerce architecture such as CMS, PIM, OMS, engagement, fraud, etc Strategic and intellectual thinker who can deliver strategy, technology, design and process through the lens of a digital experience; Advanced capability in primary and secondary research methods; Advanced capabilities in the development compelling presentations in PowerPoint Joining our team means you have achieved a high bar. You will be valued, fulfilled and proud of where you work. If you have big plans, this opportunity will match. KPMG Customer - the clear choice. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Customer-Ecommerce
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? The KPMG Customer and Digital Services Practice is growing in Toronto and we are expanding our team to meet the needs of our clients in the area of e-commerce. If you have consulting experience, value culture and client value above all, have delivered e-commerce strategy and platform implementations, we want to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: e-commerce strategy, UI/UX design, platform selection, and/or implementations for B2C and B2B organizations we'd like to meet you. What you will doIn this role you will be a key team member of our growing e-commerce practice. You will bring your experience from successful e-commerce design and implementation projects to help clients shape their e-commerce offering, being primarily responsible for the technical platform design and implementation. You will lead the analysis to define functional, UI/UX, and technical requirements and develop the implementation program for the client's chosen e-commerce platform (Shopify, BigCommerce, Adobe, Salesforce, etc). We are looking for an e-commerce architect who relishes designing and building amazing digital experiences, combining the art of design with the art of technology delivery. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of high performers, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence; 3+ years of relevant experience in working with one or more e-commerce platforms at a professional services firm Have worked in 1-2 of the key industries we serve: Financial Services, Retail, Consumer Products and Government; Experience in delivering project based, milestone driven work; Experience as an e-commerce consultant, support the development of user stories and requirements to support software implementation projects Curiosity and interest in developing your knowledge of eCommerce platforms capabilities and help assess the best choice for a client's needs An ability to collaborate with the UX and UI design teams to produce front-end user experiences An understanding of systems integration / architecture Awareness of the key components and vendor platforms of an e-commerce architecture such as CMS, PIM, OMS, engagement, fraud, etc Capability to guide the development compelling proposals and deliverables in logical and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. Joining our team means you have achieved a high bar. You will be valued, fulfilled and proud of where you work. If you have big plans, this opportunity will match. KPMG Customer - the clear choice Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Senior Product Analyst
BMO, Toronto, ON
Application Deadline: 05/26/2024Address: 100 King Street WestJob Family Group:TechnologyThe Senior Product Analyst will be responsible for providing business operational support through the customization and configuration of the Salesforce platform. The position will manage the day-to-day user support and will also participate in the strategic enhancements to the platform.Business OperationsSalesforce AdministrationManage Salesforce security including roles, profiles, sharing rules, workflows and groups.Manage business operational requests and reporting including customer analysis and individual views, and troubleshoot issues.Develop training modules and provide user trainingMaintain database for integrity and accuracy including cleansing and duplicate record management.Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.Change ExecutionPlan and execute on small-medium sized enhancements and campaigns to the platform including management of priority, scope, time, cost and qualityParticipate and consult on changes, projects and initiatives (new products, system implementations, etc.),Support system upgrades, test case creation and testing (UAT).Co-ordinate the intake process with the operations and technology teams including vendors to ensure the change requests are tracked and implemented on time, on budget and quality.Monitoring of QA and execute on UAT activitiesAlign release schedule as per business priorityEnsure business readiness prior to change implementationManage communication to stakeholdersContinuously recommend and deliver improvements and solutions.Must Have Skills:Keen eye for detail and analytical skills.Minimum 3 years experience providing business support for client facing applicationsExcellent verbal and written communication skills.Organizational and time management skills. Ability to prioritize, and coordinate multiple projects and competing work demands. Ability to see the "big picture" while managing several small projects.Ability to work independentlyPositive interpersonal skills, including the ability to establish and maintain collaborative, courteous working relationships with others.User Acceptance testing experienceStrong experience in troubleshooting and problem resolutionUniversity degree or college diplomaAdvanced skills in Microsoft Excel or AccessNice to Have Skills:Formal Project Management or Software development experience or certificationStrong knowledge of discretionary, full service investing, financial services industry and fintechChange Management experienceSalesforce certification required - preferred.Compensation and Benefits:$60,000.00 - $111,700.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Group Product Manager, Home Financing
BMO, Toronto, ON
Application Deadline: 06/14/2024Address: 33 Dundas Street WestJob Family Group:Customer SolutionsThe Home Financing Product team (HF) rallies towards a common goal - a connected experience for customers as they navigate their biggest financial commitment, their home. Working daily with Analytics, Sales & Marketing, Distribution channels, Treasury, Product Ops, Digitization, Pricing, Compliance, Risk and Finance, HF brings together cross functional experts to deliver above market growth in a highly competitive industry. This position offers unparalleled opportunities to learn from experienced Financial Services leaders growing the good by powering our frontline and helping our customers achieve real financial progress. As a senior member of the Home Financing Product Team, you will be instrumental in developing HF customer engagement strategies and will be accountable for continuously evaluating engagement and retention programs. Researches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience.Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions.Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.Makes strategy and new initiative recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Determines product lifecycle.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Conducts independent analysis and assessment to resolve strategic issues.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.Provides recommendations on product lifecycle.Acts as the prime subject matter expert for internal/external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Defines business requirements for analytics and reporting to ensure data insights inform business decision making.Oversees the development of business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business.Designs and produces regular and ad-hoc reports, and dashboards.Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Provides input into the planning and implementation of operational programs.Executes work to deliver timely, accurate, and efficient service.Develops and implements action plans that meet financial and growth metrics.Conducts complex market research, competitive intelligence, and data analysis.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Monitors key product performance and growth metrics to identify trends and recommend action plans.Leads/oversees the management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Reviews analysis of issues and identifies gaps and solutions.Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.Analyzes customer/consumer insights and channel data to identify strengths and gaps, and extract insights.Completes internal and regulatory reporting, and attestations.Identifies existing and potential risks and develops risk management controls and processes.Develops and maintains product directives and policies.Supports development of key metrics and identification of trends.Gathers customer and sales feedback and analyzes issues.Participates in and evaluates market research and competitive analysis associated with assigned products.Participates in and evaluates customer/consumer insights and channels information.Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Resolves internal, first level customer escalations.Leads/participates in the design, implementation, and management of core business/group processes.Gathers basic market research and competitive intelligence, including pricing, from publicly available information.Runs analyses and reports that support risk management and policy development.Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.Develops, implements, and monitors key metrics and action plans to optimize financial performanceContinuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.May support the sales team in development of client deals and related presentations.Develops and maintains relationships with external partners and vendors.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Influences and/or determines credit product risk parameters and metrics.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management.Strong knowledge of banking product management and associated industry and regulatory requirements.Building business cases - in-depthResearching market trends - in-depthRelationship management - in-depthAnalytics and reporting - in-depthProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthSeasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Manager Marketing Automation
Rogers, Toronto, ON
Manager Marketing Automation Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking for a Manager, Marketing Automation to support B2B Salesforce Communication for the Rogers Sports & Media Revenue Team. In this role you will be responsible for helping to manage our marketing automation strategy, namely email marketing and customer segmentation. This is a unique opportunity to tackle the interesting and complex challenges of an evolving B2B business.As the Manager, Marketing Automation, the successful candidate will develop, evolve and manage our email marketing capabilities using Salesforce Marketing Cloud. They will own the platform end-to-end and be ultimately responsible for ensuring the right customer gets the right email communication at the right time, according to plan. This role is equal parts technologist, data scientist, operations expert and marketing strategist. We are looking for someone who can get right into the details - coding emails or querying audience segments - as well as map processes and support on automated email marketing across the company. This candidate is data-driven and can translate analysis and KPIsto gain buy-in from cross-functional stakeholders and drive ongoing operational improvements.What you will do... Be a Salesforce Marketing Cloud expert at Rogers Sports & Media Bring thought leadership around email marketing and lifecycle communication to our team; with a strong understanding of best-in-class email marketing capabilities you will create and oversee a best-in-class program at Rogers Sports & Media Partner with the Trade Marketing, Go to Market and Sales teams to better understand customer acquisition goals Be responsible for segmentation and targeting capabilities (SQL) and utilizing first party customer data (DTC) to personalize the email communication experience Build and manage automation and triggered email journeys based on customer, content, strategic, and payment related events Establish and enforce email deployment cadence rules and restrictions across the teams, including strict regulatory adherence and management of the preference centre (CASL) Drive ongoing improvement of all KPIs: open rate, deliverability, click rate, opt-out rate, conversion rate, revenue and specific business goals Develop and distribute weekly, monthly and long-term reporting that includes strategic insights and recommendations based on performance Design and implement lead gen features and functionality to drive email list growth Approval and QA of deployments / automations Manage leads coming through RogersSportsandMedia.com contact us form Create all new lead gen forms / landing pages within Marketing Cloud What you will bring... Proven operational experience developing, launching and managing a robust email marketing or marketing automation program for digital products / businesses. Preferably with a DTC / B2C focus Experience with the process, workflows and technical capabilities necessary to be successful in marketing automation Strong organizational, analytical and management skills, with the ability to balance multiple projects and products successfully and efficiently Excellent communication skills, with the ability to get across complex information at all levels of the organization, internally and externally Ability to influence without authority through effective communication, negotiation and collaboration A strong understanding of business objectives, industry dynamics and competitor products An innate instinct for the customer experience and journey Ability to navigate both creative and technical conversations Understanding of processes related to all three of marketing, content creation and software development functional areas A commitment and passion to the details Technical skills: Extensive experience with Salesforce Marketing Cloud, including journey builder, audience builder, automation studio, etc. Proficiency in CSS / HTML as it applies to responsive email design with dynamic content Ability to work with SQL and relational databases as it relates to segmentation and targeting Proficiency in Photoshop Expertise in email deliverability best practices Expertise in A/B testing and conversion optimization Ability to envision intricate customer journeys/drip campaigns What you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android/Mac or PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Marketing & Marketing Communication Requisition ID: 310005At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Cloud, Marketing Manager, SQL, Database, Testing, Technology, Marketing
Inside Sales Wholesaler, Mutual Funds - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 06/23/2024Address: 100 King Street WestJob Family Group:Asset Mgmt Sales & ServiceJob Description: Inside Sales, Mutual Funds Drives sales results for designated mutual fund suite of products through non-affiliated or third-party Advisory intermediaries and within BMO Advisory channels. Puts the client first and supports their wholesaler in driving sales results across their region.Works with clients, prospects, internal stakeholders to build relationships and drive results.Proposes investments solutions to clients and makes recommendations based on an understanding of the client needs and market opportunities.Builds effective relationships with internal/external stakeholders.Works closely with partnered wholesaler, maintains consistent and clear communication at all times.Develops, maintains and executes a business plan, including sales strategies, to achieve sales objectives and acquire new clients.Participates in industry and intermediary events to grow presence in the marketplace.Demonstrated experience speaking to macro economic conditions, financial markets and various investment vehicles.Organizes and arranges regular conference calls and presentations, which are conducted either independently or in conjunction with portfolio managers to promote new strategies.Ongoing partnership with team members to encourage strategic region management and capitalizing on new opportunities.Demonstrated self starter - proactively finds new ways to identify new clients, and convert prospects into new relationships.Comfortable managing multiple priorities and competing deadlines.Takes initiative when handling ad hoc tasks for clients.Demonstrates effective and timely use of the Salesforce/customer relationship management systems.Knowledge of Financial Services Cloud a plusAdheres to all compliance, regulatory, and legal guidelines.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Hybrid work arrangement expected - 4 days in the office minimum.Qualifications:Typically 5 years of relevant work experiences in Inside Sales Wholesaling, Financial Planning, Personal Banking or Investment Specialists roles and post-secondary degree in related field of study or an equivalent combination of education and experiences.Completed Canadian Securities Course, CIM or CFP certifications are strong assetsBasic understanding of intermediary Advisory sales and the Investment market.Specialized knowledge from education and/or business experience in the Greater Toronto region is a strong asset.Ability to proactively conduct effective sales conversations on investment strategies and solutions over the phone with Advisors internally or externally to BMO.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Influence skills - In-depth.Mandarin or Cantonese language skills are an assetCompensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Account Executive Out of Home Key Accounts
Rogers, Toronto, ON
Account Executive Out of Home Key Accounts Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports and Media is seeking an Account Executive to grow value-based relationships across a portfolio of media agencies and clients, national and local, to support the revenue growth of our expanding digital ooh portfolio.In this role you will contribute to the aggressive growth of our Digital Out of Home offering by growing revenue and strong relationships with agencies and clients across Canada. More specifically, in this role you will work across major agency groups and clients with a focus on the key accounts that drive the OOH market in Canada. Your goal will be to deliver against revenue targets for OOH at Rogers Sports and Media through customer service excellence, insight, and strategy our customers require to solve business problems. The role will be working closely with identified sales and creative teams across Canada. What you will be doing... Leading sales efforts for our expanding Out of Home offering for an identified territory key accounts, agencies and clients Oversee and negotiate contracts and close agreements to maximize revenues Manage Salesforce opportunities through the sales and prospecting cycle with 100% accuracy Understand and communicate technical requirements of our expanding Digital Out of Home offering Prepare and present high-quality presentations customized to each client and or agency's specific need in partnership with the key sales teams including the Elevate and Sports groups at Rogers Sports and Media Work closely with our Insights and Creative Services groups to develop solutions that will allow Rogers Sports and Media to stand out in a competitive marketplace Collaborate with identified sales support to maximize revenue and optimize campaigns Work within a deadline driven environment Attend key industry events and provide insight back to the Rogers Sports and Media team What you will bring... 10 + years of advertising sales experience in the Out of Home space Proven track record of delivering against sales targets Excellent presentation skills, client facing Superior sales pitch development skills with a focus on insight, strategy and ROI Strong creative skills or similar ability to recognize great ideas and effectively communicate this to our clients Intermediate to advanced level of experience working with Salesforce Team based collaboration skills Superior communication skills Strong interpersonal skills Able to apply a creative approach to problem solving A great attitude and a passion for smart solutions Advanced knowledge of MS Office applications Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets. A manager who deeply cares about your development and long-term career at Rogers. A team that trusts and wants to win together. Smart and accomplished colleagues who are focused on both the "what" and the "how". Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Sales & Account Management Requisition ID: 293426At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Account Executive, Advertising Sales, Advertising, Equity, Sales, Marketing, Finance
Digital Sales Strategist
Rogers, Toronto, ON
Digital Sales Strategist Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Digital Media is seeking a Digital Sales Strategist to increase sales in the Toronto GTA. Reporting to the Manager, Digital Sales and working with Single Point of Contact sales team in Toronto, this individual will be at the forefront of planning and executing effective, strategic digital advertising solutions for small and mid-size businesses. What you will do: Identifying and responding to client sales opportunities involving digital and integration between broadcast and digital assets. Brainstorming, planning, and presenting integrated and digital campaigns with Audio and Video Sales Account Managers. Act as a digital ambassador in the Rogers Sports & Media landscape, attending client meetings as the subject matter expert. Creating and updating digital sales packages Communicate and work with audio and video sales teams throughout the project cycles Quarterback the execution of all campaigns Generate post digital campaign recommendations and regularly update all digital sales packages. Develop timelines for clients and manage all digital deliverables Liaise with internal team members and departments Monitor digital sales using CRM, provide regular forecasting and plan to hit targets What you will bring: Post-secondary education, preferably in media, marketing or business-related discipline Minimum 3 years digital media experience. Strong oral and written communication skills Strong presentation skills Ability to work effectively under pressure in a fast-paced environment High level of attention to detail and excellent follow-up skills Solid understanding of business professionalism and the ability to work in a team environment Strong organizational skills with the ability to handle multiple priorities Strong software skills including competence with MS Office - Word, PowerPoint, Excel, Outlook, Salesforce Knowledge of comScore Media Metrix, Omniture Analytics an asset Knowledge of IAB Guidelines Experience with CRM Schedule: Full time Shift: Day Length of Contract: No Selection Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Sales & Account Support Requisition ID: 308691 #LI-CG1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: CRM, Strategist, Advertising, Equity, Technology, Strategy, Marketing, Finance, Sales
Development Manager Sports
Rogers, Toronto, ON
Development Manager Sports Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking a Development Manager to join our team of professional at Sportsnet. TheDevelopment Manageris responsible for driving media sales growth across all platforms (i.e. TV, digital & social assets, audio/radio, OOH/DOOH, Data, Experiential) through the creation of integrated solutions and strategic sponsorship opportunities for our partners (agencies and advertisers). The role will be part of, but not limited to the Sports Sales & Development Team reporting directly to the Sr. Manager, Sports Sales & Development. This role will also work cross-functionally to support various teams across Rogers Sports & Media. This individual will help conceive ideas, gather assets, create engaging sales material and support sales in presenting solutions to agencies and advertisers. They must understand Sportsnet's content, rights and how we can monetize all available platforms within the boundaries of secured agreements. They must establish productive relationships with internal Sportsnet areas, including Business Development/Relations/Strategy, Branded Content, Media Revenue Management, Insights, Data and Consumer Marketing. They should model an energetic, positive attitude that helps build and foster a "winning team" environment. As a team, Sportsnet is dedicated to bringing forward the best ideas for our advertising clients - creating compelling and engaging advertising experiences for our audiences. Our day-to-day is focused on developing holistic media strategies based on insights-driven concepts for both national and local clients. Our focus is on driving revenue for RSM while leading in the areas of media innovation and branded content. Your tool kit includes all of Rogers Sports and Media assets - with a focus on Sportsnet brands and platforms - and can push beyond into non-linear forms of advertising including events, co-marketing, and partnerships with other Rogers Communication assets. What you will do... Our role is dictated by the needs of our clients - and our day to day work can change significantly based on the nature of those needs and their asks. This can include developing branded content ideas, integrating into our original programming, establishing a content strategy for social-first campaigns, investigating new media technology, or planning virtual pop-ups and experiences! Support Account Managers in driving new and incremental revenue growth working on properties such as the NHL, NBA/WNBA, MLB, WWE and more. Work closely with our brand, product, and data teams to bring forward ideas that resonate with our audiences and have impact for our clients Leverage insights, data, and Advanced Advertising capabilities in an impactful way for each proposal Serve as a consultant to both client and our internal sales teams throughout the full sales process Stay close to proposals from the brief stage through pitch and into execution to ensure the best experience for clients and audiences Consistently seek out new ways of approaching brand partnerships to develop best in class content integrations for RSM Work with Sports Sales & Development, Business Development/Relations/Strategy, Branded Content, Marketing, Legal and Media Revenue Management on annual sales plans for all properties across the various platforms. Evaluate and translate property rights across platforms into selling guidelines by property in tandem with the Media Revenue Management team Conduct semi-annual competitive analysis on best practices in branded content/media from around the world - with emphasis on sports properties. Responsible to create/build/complete "market ready" outbound integrated/multi-platform customer-ready proposals & roadshows as well as creative response for all in-bound qualified Sportsnet "RFP's" (request for proposal). This includes ideation (concept creation), preparation of the proposal including the marketing of the proposal, ensuring customer objectives are met, creative concepts are articulated clearly and include supporting research/creative/sales tools (if required). Prioritize all RFP's and set up appropriate meetings and brainstorms with the internal groups. Work closely with Project Managers overseeing all aspects of the execution to support revenue goals across our platforms and properties What You Will Bring... Able to multi-task in a fast paced environment Highly motivated individual with excellent interpersonal and communication skills. Strong organizational, relationship building and leadership skills Proven track record of successful integrated programs, idea generation and project management Knowledge, experience and success in broadcast, digital and social media Experience with developing and executing influencer campaigns and knowledge of influencer marketing an asset Excellent written and verbal presentation/communication skills PowerPoint, Excel, Photoshop skills is an asset Able to work independently and as part of a team Unique ability to lead programs with many different internal stakeholders and manage their needs, perspective, and expectations A high degree of comfort working in the "grey" - our work changes based on each client's ask and often involves media firsts Deep curiosity - about new media strategies, our clients' businesses, and about pursuing new ideas and new ways of thinking Collaboration - the success of our team is rooted in an active commitment to share learning, ideas and any questions or obstacles to be solved together - a flexible and open approach to work is a key part of our success as a team Passion for sports an asset Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android/Mac or PC etc.) Schedule: Full time Shift: No Selection Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Sales & Media Requisition ID: 297529 #LI-CG1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Pre-Sales, RFP, Marketing Manager, Content Strategy, Revenue Management, Sales, Marketing, Finance
Director, Customer Onboarding & Digital Adoption
BMO, Toronto, ON
Application Deadline: 06/29/2024Address: 33 Dundas Street WestJob Family Group:Customer SolutionsJob DescriptionThe Director of Customer Onboarding & Digital Adoption reports to the Head of Everyday Banking Products in Canadian Personal Banking. This role is responsible for leading two critical cross-functional programs: the onboarding of new retail customers into BMO and the adoption of digital banking by retail customers.The Director develops and implements onboarding and early tenure cross-sell strategies to increase engagement, drive sales of BMO's banking products, and improve overall customer experience in the first six months of tenure with BMO.The Director develops and implements multi-channel strategy and roadmap to increase digital enrollments & engagement, to improve transaction migration from assisted to digital channels, and to drive overall digital-first culture.Given the rapid pace of change in consumer expectations, this individual is responsible for keeping a close pulse on global best practices and determining how best to leverage these opportunities to BMO's advantage over the next few years. The individual is responsible for leading the implementation of prioritized strategies and initiatives.The Director works in close collaboration with Marketing, Credit Risk, Analytics Centre of Excellence, Customer Loyalty & Salesforce Enablement, Digital, Virtual Connect, and other Personal product teams.Key Accountabilities1. Strategy developmentProactively identify and prioritize opportunities to improve customer onboarding & digital adoptionDevelop the overall strategy and roadmap to improve existing and launch new capabilitiesEstablish priorities and drive the evolution of capabilities with key partners2. Delivery of initiatives Lead the implementation of complex projects with large multi-functional teams, through ideation, requirements, implementation and change managementMonitor progress against project plans to ensure completionProactively solve issues and eliminate obstacles3. Journey management Develop, launch and manage customer journeys to drive customer engagement, present timely & relevant offers, and drive digital adoptionMeasure & continuously optimize based on learnings 4. Risk Management Drive actions to improve profitability through data-driven decisionsManage risk, and support the evolution of policies, procedures, and controlsQualifications Experience and Knowledge 10+ years of experience in retail banking product management, marketing and/or management consultingStrong experience in strategy development, project management and risk managementSkills Distinctive problem-solving skills and ability to think strategicallyRobust analytical skillsProven project management and change management skillsHighly developed relationship management skillsStrong verbal and written communicationCompensation and Benefits:$103,500.00 - $192,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Field Marketing Associate - North America SMB New Business
SAP, Toronto, ON
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Objective & Purpose Are you interested in supporting marketing programs that build demand and drive business results? Do you prefer a fast-paced environment where every day offers different challenges, ideas, and opportunities? Are you passionate about demand generation and, providing value added knowledge at each step of the buyers' journey? Do you love data and measuring and tracking results? Then we're looking for you to join our North America small and midsize business Marketing team. As a Field Marketing Associate, you will play a crucial role in supporting the day-to-day execution of marketing campaigns across our new business segments. Your responsibilities will include refining and owning specific initiatives, as well as providing essential support for field marketing campaigns and programs. The perfect individual will have experience in pulling and analyzing marketing data to make future decisions. If you're passionate about marketing, have excellent communication skills, and thrive in a dynamic environment, we'd love to hear from you! Key Responsibilities Establish strong relationships with key segment marketing leads. Ensure all programs are fully integrated across different channels and tactics according to the segment strategy. Support Field Marketing team with day-to-day execution of campaigns and programs Strong understanding of sales processes and how they align to marketing planning. Ensure timely and quality execution of plans, working with Field Marketing Managers (FMM)s, and shared services. Campaign, channel and program performance reporting providing data and insights for enhancement. Expert on key marketing platforms like Marketo, ON24, SFDC, Reachdesk, Wrike etc. Team admin and project support as required Manage the nurture process (refresh implementation and on-going monitoring and optimizing) Collaborate with FMMs on the execution of expansion on programs into the Partner ecosystem. Support the team's event needs - including both in-person and virtual (webinars) - through coordination and production support. Work closely with cross-functional teams to communicate new campaigns to support campaign enablement across the business. Continually innovate on content and programs to elevate the customer experience wherever possible. Continuously track and monitor offer/campaign/creative effectiveness. Deliver relevant reports and present insights to keep the organization abreast of marketing activities; forecast, measure, analyze, refine, improve and report on the impact of programs. Other projects as required. Education & Required Skills Degree level education with 3-5 years marketing experience in B2B industry Experience in field marketing Experience with CRM (Salesforce.com), marketing automation (Eloqua/Marketo), analytics and business insight tools (Tableau), webcast platforms (On24), content and calendar management tools (Smartsheet), and video platforms (Iris/Consensus) Strong written communication and content marketing skills Strong communication and interpersonal skills Background in marketing for events and webinars Self-starter who is committed to the job and seeks empowerment and accountability. Proven organizational skills and ability to prioritize and manage multiple tasks, events, and projects. Strong team player Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing market dynamics. Knowledge of B2B sales cycle Experience working directly with sales & success teams (and corresponding leadership teams) Strong influencer and team champion (must be energetic and passionate about marketing, our products, our customers, and the company) Commitment to professionalism and collegiality is required. Flexibility and willingness to step outside the box and take on unique projects as they are presented. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 60,100 - 129,900 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com Requisition ID: 395599 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 395599 Posted Date: Jun 6, 2024 Work Area: Marketing Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Toronto, ON, CA, M5K 1J7
Account Executive Out of Home Key Accounts
Rogers, Toronto, ON
Account Executive Out of Home Key Accounts Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports and Media is seeking an Account Executive to grow value-based relationships across a portfolio of media agencies and clients, national and local, to support the revenue growth of our expanding digital ooh portfolio.In this role you will contribute to the aggressive growth of our Digital Out of Home offering by growing revenue and strong relationships with agencies and clients across Canada. More specifically, in this role you will work across major agency groups and clients with a focus on the key accounts that drive the OOH market in Canada. Your goal will be to deliver against revenue targets for OOH at Rogers Sports and Media through customer service excellence, insight, and strategy our customers require to solve business problems. The role will be working closely with identified sales and creative teams across Canada. What you will be doing... Leading sales efforts for our expanding Out of Home offering for an identified territory key accounts, agencies and clients Oversee and negotiate contracts and close agreements to maximize revenues Manage Salesforce opportunities through the sales and prospecting cycle with 100% accuracy Understand and communicate technical requirements of our expanding Digital Out of Home offering Prepare and present high-quality presentations customized to each client and or agency's specific need in partnership with the key sales teams including the Elevate and Sports groups at Rogers Sports and Media Work closely with our Insights and Creative Services groups to develop solutions that will allow Rogers Sports and Media to stand out in a competitive marketplace Collaborate with identified sales support to maximize revenue and optimize campaigns Work within a deadline driven environment Attend key industry events and provide insight back to the Rogers Sports and Media team What you will bring... 10 + years of advertising sales experience in the Out of Home space Proven track record of delivering against sales targets Excellent presentation skills, client facing Superior sales pitch development skills with a focus on insight, strategy and ROI Strong creative skills or similar ability to recognize great ideas and effectively communicate this to our clients Intermediate to advanced level of experience working with Salesforce Team based collaboration skills Superior communication skills Strong interpersonal skills Able to apply a creative approach to problem solving A great attitude and a passion for smart solutions Advanced knowledge of MS Office applications Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets. A manager who deeply cares about your development and long-term career at Rogers. A team that trusts and wants to win together. Smart and accomplished colleagues who are focused on both the "what" and the "how". Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Sales & Account Management Requisition ID: 293426 #LI-AP1 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Account Executive, Advertising Sales, Advertising, Equity, Sales, Marketing, Finance