Overview of salaries statistics of the profession "HR Operations Administration Specialist in "

Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/28/2024Address: 33 Dundas Street WestJob Family Group:Human ResourcesThe Specialist, Learning Operations supports the end-to-end development, implementation, delivery, and administration of learning courses and programs by executing operational and logistical activities aligned with business/group objectives. Working across BMO, this role delivers operational components and provides subject matter expertise and advice related to the planning, delivery, and implementation of learning solutions.Operational activities include leveraging technology platforms to create courses and programs, consult on and administer enrollment strategies, schedule sessions, maintain course catalog data elements, generate reports and work with large data sets, and measure objectives and key results - supporting BMO's community of learning professionals, learners, and strategic objectives. KEY ACCOUNTABILITIES Relationship Management Develop and maintain relationships with learning partners and business leads, building knowledge and understanding of business strategy and stakeholder needs.Act as a 'trusted advisor' in the planning, structure, and delivery of learning courses and programs.Provide a consultative and diagnostic approach to business unit learning support.Collaborate with internal and external stakeholders, communicating operational process and standards and ensuring alignment. Operational Excellence Coordinate and execute operational activities to manage end-to-end delivery of learning efficiently, within established guidelines.Oversee project activities to ensure deadlines are met and learning solutions delivered on time.Practice and advocate for process excellence, analyzing internal processes and seeking improvement opportunities that positively impact efficiency and cost-effectiveness.Break down strategic problems and analyze data to provide insights and recommendations.Contribute to overall business results, efficiency, and expense reduction. Systems, Technology, and Platforms Develop knowledge and expertise of critical learning platforms.Perform complex tasks and transactions across multiple systems.Monitor and track learning program performance and address issues.Provide reporting and analytics as needed to support data-driven decision making. QUALIFICATIONS The role of Specialist, Learning Operations requires a proven track record in delivering operational and process excellence. Specialists must be able to manage relationships across the enterprise, analyze business learning requirements, and recommend efficient and effective solutions, as well as break down barriers, think innovatively, and get things done simply.Between 4-6 years of relevant experience in operations, learning, and technology.Post-secondary diploma or degree in a related field of study.Experience in Learning & Development program management and/or operations-focused experience is preferred.Solid business acumen.Demonstrated experience in application of process excellence and change management practicesExperience with Workday is an asset.Knowledge of HR Business Processing and learning curriculum management is an asset.Verbal and written communication - proficient.Project management - intermediate.Analytical and problem-solving skills - intermediate.Demonstrated technical proficiency gained through education and/or business experience, specifically being able to work across multiple platforms.Good collaboration, influence, and relationship management skills, including managing multiple stakeholders.Data-driven decision making, including working with large data sets and reports.Flexibility, resilience, resourcefulness, and confidence in working independently and in ambiguous environments.MS Office suite of products including Excel, Word, PowerPoint, Outlook, O365, OneDrive, SharePoint, Teams - proficient.Ability to balance and execute on a wide range of tasks and challenges.Risk mindset, with a demonstrated ability to solve problems while managing sensitive and confidential situations and data.Compensation and Benefits:$54,500.00 - $101,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 06/20/2024Address: 33 Dundas Street WestJob Family Group:Human ResourcesReporting to the Head, BMO Academy, the Senior Manager, Guest Experience is accountable for leading strategies that bring the BMO Academy vision to life, driving outstanding, differentiated guest experiences that reinforce it as a flagship learning, event and collaboration space.This highly collaborative role is the key liaison with the event planning side of our hospitality partner, BMO Learning Operations, and BMO Events Based Marketing (EBM), and engages a wide range of other internal and external partners in strategy, planning and flawless execution. This role is responsible for development of the marketing strategy to drive employee engagement, enable our strategic priorities and maximize usage of the space. This includes development of new approaches and processes to efficiently deliver high quality communications and experiences for in-person, digital and hybrid events. This is an onsite opportunity, coming to our beautiful new offices in downtown Toronto..Supports the development, implementation, delivery and administration of learning and performance focused programs/solutions by executing operational and logistical activities aligned with business/group objectives. Works across BMO to deliver operational components and provides subject matter expertise and advice related to the delivery, planning, and implementation of enterprise learning and performance focused programs and solutions.Lead BMO Academy Guest Experience:Lead the strategy, development and implementation of differentiated high quality experiences at all BMO Academy sites.Build feedback strategies, execute and analyse reporting, and share insights to action guest feedback and foster continuous improvement.Monitor service levels and partnership standards of the hospitality team to ensure they meet and exceed targets.Act as primary relationship manager, engaging a broad range of partners including Hospitality, Corporate Real Estate, Security and Engineering, Corporate Marketing, Events Based Marketing (EBM), HR Information Technology, Audio Visual, partner hotels and other external vendors in planning and execution of initiatives to support BMO AcademyOptimize Financial Model:Support Head, BMO Academy with overall financial model including partner with hospitality team to oversee day-to-day processes, cost management and operational efficiencies. Identify, analyze, business case, recommend and lead premises enhancements and programs to support and maintain the value of the asset and optimize resources at all sites. Critically assess and regularly prioritize items based on changing needs/focus, feasibility analysis and costing. Develops strategies/business rules to optimize utilization of the space, consistent use and sometimes combined use of space across LOBs; manages escalations related to space usage.Lead Marketing & Partnership Strategy: Lead the design, development and implementation of the BMO Academy marketing and communication strategy across multiple channels to promote it internally to employees, and in particular EBM, and LOB learning teamsEstablish and manage an external facing strategy including community, educational and DEI organizations to support our Purpose and amplify our brandIn addition:Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. May network with industry contacts to gain competitive insights and best practices.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analyzing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Conducts independent analysis and assessment to resolve strategic issues.Acts as the day to day subject matter expert on operational matters related to learning and performance focused solutions.Designs and produces regular and ad-hoc reports, and dashboards.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Employs systems (e.g., customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Supports the day-to-day program management, process management, and administration of learning and performance focused programs and solutions to deliver the intended employee experience (e.g., course material coordination, participant management, cohort coordination).Executes operational activities/requirements of learning and performance program structures in partnership with stakeholders to support applicable BMO design standards and ensure timely, accurate, and efficient service delivery.Develops knowledge related to the assigned portfolio / program and / or area of specialty.Collaborates with internal and external stakeholders to support planning, implementation and sustainment of learning and development process, workflow and program tools.Communicates and learning and development principles, programs, process, and standards.Participates in the design, development, implementation, and management of core processes.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of learning and performance focused solutions.Conducts industry analysis and trends to better understand employee segments and innovative learning and development related opportunities.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Post secondary education in Business, Marketing, Hospitality, Digital or related disciplines.Experience in Learning & Development program management and /or operations focused experience, not a must haveKnowledge of HR Business Processing and learning curriculum structure concepts - not a must have.Project management skills with a skill in execution and implementation - change management In-depth / Expert.Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert.Analytical and problem-solving skills and critical thinking - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity and reprioritize tasks in response to unexpected changes in priorities/requests.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 07/02/2024Address: 250 Yonge StreetJob Family Group:Business ManagementSupports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., fraud risk, operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.Supports Enterprise Fraud Management in a governance, risk, and compliance capacity, including issue management.Monitors and advises on management of risk within the defined risk appetite.Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective.Supports the position on regulatory compliance Issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives. Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.Builds effective relationships with internal/external stakeholders.Monitoring to ensure that 1st line jobs are following defined processes and procedures.Facilitates training to ensure business unit employees fully understand requirements.Provides support for independent reviews conducted by internal and external stakeholders, including regulators, Corporate Audit, and other internal testing teams providing verbal and written responses to requests for positions, action plans, information and/or documentation.Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business/group.Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant GRCT (Governance, Risk, Compliance, Testing) experience and post-secondary degree in related field of study.CA, CPA, CFE designations helpful.Program management skills - In-depth.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.Position SummaryThales Canada Defence and Security is hiring for a hybrid position - Software Availability, Licensing and Distribution Specialist based in Gatineau, QC.Thales Canada Defense and Security, in partnership with MODIS and KWESST, has recently been awarded a contract to support, sustain, operate, and evolve the Information Technology Information Technology Infrastructure and Engineering Environments used by Department of National Defence (DND) DIRECTORATE LAND COMMAND SYSTEMS PROGRAM MANAGEMENT SOFTWARE ENGINEERING FACILITY team. More specifically, supporting the Software Engineering Facility Local Areas Network (DSEF) LAN, manage and support activities related to DLSCPM test environments including various unclassified and classified test lab environments, and at various service levels; and support any additional communities of interest and technical environments as required.In support of this program, the Software Availability, Licensing, and Distribution specialist must manage, track, and distribute all of the software products and their related information that are developed and deployed in the DSEF center. Key Areas of Responsibility As a Software Availability, Licensing, and Distribution Specialist, you will be responsible for the following:•Process software license requests;•Provide assistance and troubleshooting as it relates to software key distribution and activation;•Track software license distribution and availability;•Maintain accurate records of license assignment, and periodically review/audit to ensure license distribution continues to meet operational needs;•Track software license renewals and advise relevant procurement authorities to initiate renewals with sufficient time for the full procurement process to take place;•Coordinate with relevant DLCSPM staff on license requirements for upcoming and/or ongoing operations and exercises. Participate in planning as required to support such activities;•Advise DLCSPM staff on software baselines as it relates to software licensing for baseline development and engineering;•Assist the DLCSPM fielding team in developing plans for the rollout of new software (or updates to software) in accordance with the fielding plan, including software configuration control and license management;•Manage the DLCSPM library media center, including but not limited to processing requests for media, initiating DLCSPM approval workflows, accepting deliveries and conducting configuration management of new products and delivering or shipping new arrivals to intended recipients;•Assist the contract management office of DLCSPM by processing software-related Government Furnished Information (GFI) requests and track all software-related GFI deliveries;•Support CAF operations including support to Army Network Operation Center (ANOC), National Engineering Support Services (NESS), and the Canadian Deployable Mission Networking (CDMN) Configuration Control Board (CCB);•Maintain positive control over the DLCSPM library media hardware assets including, but not limited to, CDs, DVDs, sleeves, scrubber, disk burner, storage devices, USB replicators, laptops and desktops; •maintain backups of media;•Maintain and update the DLCSPM library media center disaster recovery and business continuity plans (BCP); and•Perform any work related to this category Minimum Qualifications•48 months of demonstrated experience within the last 96 months in the following areas:Microsoft Office applications (Word, Excel, and PowerPoint); Accessing and manipulating a database using an interface; Familiarity with Linux/Unix operating systems; Familiarity with software licensing models;Experience rolling out software updates in a small to medium sized organization;and Cataloguing and tracking items of business interest within an organization.•Minimum of 60 months of demonstrated experience within technical writing on technical engineering systems.•Minimum of 24 months of demonstrated experience within the last 48 months in the preparation of business correspondence and reports in the field of Information Technology.•Minimum of 24 months of demonstrated experience within the last 60 months in the following areas:a) Providing advice and/or guidance on the installation and configuration of computer software; andb) Experience providing verbal briefings / presentations on a technical topic.EducationProof of completion of a diploma or degree granting program in a technical field (e.g. computer technology, computer science, or similar).•Minimum:Proof of completion of at least two years of a diploma or degree granting program in a technical field (e.g. computer technology, computer science, or similar).What We Offer Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: • Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance. • Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period. • Company paid holidays and Paid Time Off. • Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program. Why Join Us? Say HI and learn more about working at Thales click here https://lnkd.in/eN-SuK_J #LI-Hybrid#LI-WM1Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.