Overview of salaries statistics of the profession "HR Project Specialist in "

The Opportunity: WSP has an opportunity for a Project Manager, with technical experience in building envelope restoration design and construction oversight, to join our Building Sciences team, located at our Ottawa (2611 Queensview Drive) office. This position will include coordinating internal project teams, schedules, and project resources to provide technical building envelope restoration solutions. The successful candidate will be supported by and coordinate with a team of experienced building sciences specialists locally and nationally. Relocation within Ontario to Ottawa can be provided for this role. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here: Contribute to delivering industry-leading Building Science Restoration services, including evaluation, design and tender, and construction review and contract administration services for restoration of a variety of building envelope assemblies, including walls, windows, roofing, waterproofing, and concrete structures. Complete site visits to evaluate existing building envelope system performance and identify repair solutions. Complete site visits for construction projects to ensure technical repair solutions are implemented in accordance with the project documents. Effectively communicate and collaborate with Owners and Contractors to meet project goals. Coach/train junior staff and ensure that appropriate data collection is completed in order to effectively communicate project progress and technical information to senior technical staff. Prepare client proposals, investigation reports and construction documents for building envelope evaluation and/or restoration projects. Ensure that draft documents (reports, specifications, letters etc.) are prepared to the level expected by senior technical project staff prior to submitting for review. Manage and contribute to the preparation of condominium Reserve Fund Studies, allowing owners to plan for the repair and renewal of major building systems. Understand and manage client expectations and direct WSP performance to meet or exceed them. Clarify roles and responsibilities of those on the project team and ensure expectations are understood. Manage project resources (including personnel) and establish task schedules/ deliverables to ensure deliverables are met. Communicate effectively with the team and collaborate with senior technical resources from across the country to ensure quality of deliverables and best-in-class service. Manage project budgets by clearly communicate production budget and schedule expectations; monitor and manage budget, multiplier and schedule to meet targets. Financial project management includes processing P.O.s and invoices and managing Accounts Receivable within targets. Maintain a consistent project workload and contribute to winning work to achieve annual revenue targets. Lead meetings with clients and stakeholders to receive feedback, discuss revisions and enhance the trust relationship. What you'll bring to WSP: Minimum of 3 to 5 years of experience in technical evaluation, design and construction review of building envelope restoration solutions; Bachelor's degree in Civil Engineering, Building Science, Architectural Science, Diploma in Architectural / Engineering Technology or a construction-related discipline; P.Eng. designation is an asset, but not a requirement; Solid foundation and understanding of science behind building systems, particularly building envelope controls (air, water, vapour heat control) and in-depth knowledge of building materials and constructions processes for design and/or repairs building envelopes; An excellent communicator, with strong verbal, written and presentation skills in the English language. French is an asset, but not a requirement; Proven success managing building envelope restoration projects with strong organizational and team management skills; A team player who thrives on working with other successful, energetic people; Proficiency in MS Office (Microsoft Word, Excel, PowerPoint); Possess a valid G-class driver's license; and Transfer or receipt of security clearance with PSPC will be required for successful applicants.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As a Tax Technology Consultant, you will be assisting on all tax technology related projects within KPMG's Tax practice with a focus on the implementation or enhancement of SAP systems and Tax software integration services. Our Indirect Tax group: Offers a full range of planning and compliance advice with respect to GST/HST, QST provincial sales taxes (PST), property transfer taxes, excise taxes, fuel and carbon taxes, and other indirect taxes levied by the provincial and federal governments in Canada. We help our clients ensure that they are meeting their obligations in all relevant jurisdictions and that they are making the most of any tax planning and refund opportunities. We also assist our clients in the context of indirect tax audits and appeals . Learn more about KPMG's Tax Practice here .What you will do Assist with project plans. Manage and deliver Tax design and configuration for S/4HANA components. Design, build, identify gaps, and implement technology solutions for Tax. Customize and transform tax process flows that meet client specific business requirements. Support the project team with all the tax aspects of an ERP and other source system implementation or enhancement projects, by leveraging your experience from tax technologies, tools and solutions that bring value add to the clients. Efficiently coordinate and communicate with the internal project team on a timely basis. Assist in the implementation of Tax determination engines or other specialist Tax software, typically alongside S/4 HANA implementations, but sometimes stand alone What you bring to the role Post-secondary degree with a major or focus in Finance, Accounting, Tax, or related field. 5-10 years of relevant experience in Finance, Tax or related roles. Experience with SAP - Finance specializing in Tax and S/4HANA. Experience with tax technology software, solutions and integrations. Proven understanding of modern technologies and their applications in the business world and various industries. Experience handling large volumes of data using Power Pivot/Power Query/Power BI is considered an asset. Strong analytical, problem solving, and teamwork skills, with the ability to manage conflicting demands and priorities and to multi-task. Excellent written and verbal communication skills, interpersonal skills and to be able to communicate to clients. Preferred to have experience working in a large ERP/Consulting organization or a large IT department of a multi-national with tax related experience. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

The Opportunity:You'll be part of our growing Air Quality and Greenhouse Gases team, using your skills as an Air Quality Field Consultant to conduct environmental for major projects in Ontario. The projects you will support will be some of the most complex and innovative ones for our Earth & Environmental Team.Why WSP? We value and are committed to upholding a culture of Inclusion and Belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPA day in the life: You'll be using your expertise to conduct ambient air quality sampling programs, including on-site setups, field monitoring, calibration, and maintenance of air quality monitoring equipment Prepare field documentation relating to field activities, including data collection, analysis, and manipulation, and collaborate with our many counterparts in all our different disciplines at WSP and provide expertise and client deliverables on projects You'll be managing relationships with internal and external clients as you complete the field programs at our client sites, and ensue that their needs are understood and met, providing your guidance and expertise You'll support field investigation from the planning stage to the report delivery Conduct visual inspection and monitoring the implementation of mitigation measures You'll have an ability to be resourceful, to innovate and solve technical challenges You'll be part of a supportive teams with opportunities to grow. What you'll bring to WSP ... 3 to 5 years of related experience in ambient air monitoring Experience with MECP and US EPA ambient air monitoring methods and NIOSH methods. Experience measuring a range of contaminants such as particulate, metals, VOCs, PAHs, silica, NO 2 , and SO 2 . Post-secondary education or experience in chemistry, electronics, instrumentation, environmental, atmospheric science, or similar technical field or similar You enjoy working outdoors, completing some fieldwork and like to work autonomously Your willingness to continuously learn and your tech savvy skills You know your way around the MS Office suite of products You've got access to a vehicle, a clean Driver's Abstract; You want to experience what it's like to work for the leading environmental consulting firm globally and be part of a growing and thriving team!

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.Our team is led by the national administrative services team that oversees executive assistants and team assistants, administrative support concierge, dual support specialists, office services, document production, meeting and events, and project management. You'll help our team with calendar management, internal and external client scheduling, travel arrangements, expense reconciliation, client or account research, report generation and review, and routine communication management. Meaningful work you'll be part of As a Resourcing and Deployment Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to: • Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm's strategic priorities , achievement of business metrics, and resolving unassigned clients and reallocations for new CSS joiners/leavers • Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff le verage and peak season me trics • Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements • Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement • Coach and oversee RM specialists, ensuring adherence to strategic resourcing processes and junior staffing procedures • Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts • Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs • Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization , chargeable hours, and headcount adjustments • Develop expertise in RM technology, particularly TalentLink Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting, and deliver training on all TalentLink module s to staff , while focusing on technological enhancements and the development of new tools for continuous improvement • Ensure staff assignments comply with firm quality standards (QMSE) Experiences and skills you'll use to solve • Solid understanding of Resource Management, including forecasting, strategic planning, and how these elements connect to overarching business strategy • Proficiency in data analysis and storytelling through data with the capa bility of interpreting findin gs to p rovide actionable insights • Exceptional communication skills in English (both written and verbal) with a proven track record to negotiate and influence effectively in high-stress situations while maintaining composure and empathy; consult with others, build relationships, facilitate group discussions, and execute on change management activities • Demonstrated ability to make independent decisions and exercise excellent judgment without oversight • Experience in leading and coaching teams, with a proven record in strategic and creative thinking • Strong problem-solving skills, with a clear understanding of the business impacts of resourcing decisions • Aptitude for addressing and de-escalating client concerns independently, maintaining professionalism in all interactions • Ability to manage ambiguity and complex projects, think strategically, and demonstrate agility under tight deadlines • Experienced in setting priorities, meeting, and exceeding deadlines while maintaining a high level of integrity and confidentiality • Proven track record of effective change management execution and the ability to deal confidently with partners and staff at all levels • This is an 18-month full-time contract opportunity Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

Application Deadline: 06/29/2024Address: 6023 Steeles Ave East, Bldg KJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 06/24/2024Address: 499 Main Street SouthJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 06/19/2024Address: 100 City Centre Dr, Unit 1-111Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.Your day to day will involve:· Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).· Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.· Thoroughly and completely documenting all customer interactions.· Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.· Educating on the usage and benefits of self-service tools.· Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.· Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.· Responding to customer inquiries in a courteous and professional manner.· Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.· Responding to and resolving internal and external complex customer inquiries.· Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.· Taking ownership of the resolution and setting expectation for follow up.· Ensuring resubmissions, stop payments, and voids are appropriately handled.· Meeting or exceeding individual, department, and client specific goals.· Understanding and adhering to all client administrative and contractual policies and procedures.· Suggesting ways to improve the service delivery processes contributing to the success of the organization.· Other duties as assigned.Some things we consider critical for this role:· High School Diploma or Equivalent· 2 years experience in a high volume customer service environment· Experience in healthcare or related industry experience preferred· Ability to multi-task using multiple applications simultaneously· Ability to set-up computer equipment and troubleshoot issues with minimal assistance· Professional verbal and written communication skills· Ability to operate a computer and knowledge of Microsoft Office applications· Strong organizational skills and attention to detail· Ability to work independently and with a team· Ability to learn quickly and adapt to a fast pace production environment· Cooperative, professional and effective interaction skills· Critical thinking and problem solving skills· Ability to tolerate repetitive work without compromising accuracy and service levels· Attend additional training as requested/deemed necessaryPreferred:· Medical/Dental terminology knowledge experience· Medicare/Medicaid knowledge· Claims/Billing and coding experienceBenefits:· Medical, Dental, and Vision insurance· 401(k) Retirement Savings Plan· Paid Time Off· Paid T-Mobile cell service· $500.00 Employee referral program· Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)Job Type: Full-timePay: $15.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance

BenefitsPulled from the full job description401(k)401(k) matchingFlexible spending accountHealth insurancePaid time offProfessional development assistanceVision insuranceDescription: InterAgency is seeking a full-time Junior Project Manager to join our growing commercial permitting practice.The Jr. Project Manager will work under the supervision of the Project Management Team to directly support clients. Jr.Project Manager will be responsible for initiating, tracking, and coordinating construction permits for large scale new development projects in the District of Columbia, those related to multifamily and affordable housing.Candidate must be self-motivated, organized, and be able to communicate information clearly and in a timely manner between Project Managers and permit reviewers.Education and Experience Requirements:Minimum 4-year bachelor’s degree ANDMinimum 2 years work experience in a professional setting; Architecture / Engineering / Construction / Development related experience preferred but not required.Responsibilities:Submitting permit applications via online portals for Client projects to regulatory agencies in the DC Metro region, with a focus on DC And Prince George’s County.Calling regulatory officials to verify permitting processes, follow up on status of permit applications, and resolve issues related to permits. Perform research on new permitting processes as needed.Scheduling meetings with regulatory officials as needed to address issues related to current and/or future permit submissions.Developing and maintaining an electronic Permit Tracker for all permits submitted for Client projects.Identifying potential risks that would cause impacts to the Client’s project schedule and working with Senior Project Managers to develop solutions to eliminate or mitigate risk.Responding to daily emails and calls from Clients.Developing materials as needed for Client progress calls and/or meetings.Providing Senior Project Managers with regular updates regarding permit status on projects and participating in team meetings on a regular basis.Physical Requirements:Must be able to perform essential duties satisfactorily with reasonable accommodation.Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.Employment Conditions:Type: Full-time, exempt employmentFlexible work location between 3 offices in DC Metro Area: Bethesda, MD, DC, and Tyson’s Corner, VAMust be able to reliably commute to client locations within the DC Metro area.Schedule: Hybrid remote work (3 days in office, 2 days remote).Compensation and Benefits:Annual salary commensurate with experience.Salary Range: $50,000 - $60,00/yearHealth, vision, and dental insurances401(k) Safe Harbor employer match projectPaid holiday leave: 11 Federal holidaysPaid Time Off: 10 days / yearProfessional Development Reimbursement ProjectFlexible spending accountEligible for annual performance bonus and raise.Company provided equipment and software, as needed.InterAgency employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.InterAgency is an equal opportunity employer.www.interagency.biz\

Application Deadline: 06/29/2024Address: 3993 Highway 7Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 06/24/2024Address: 2083 Danforth AvenueJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 05/28/2024Address: 33 Dundas Street WestJob Family Group:Human ResourcesThe Specialist, Learning Operations supports the end-to-end development, implementation, delivery, and administration of learning courses and programs by executing operational and logistical activities aligned with business/group objectives. Working across BMO, this role delivers operational components and provides subject matter expertise and advice related to the planning, delivery, and implementation of learning solutions.Operational activities include leveraging technology platforms to create courses and programs, consult on and administer enrollment strategies, schedule sessions, maintain course catalog data elements, generate reports and work with large data sets, and measure objectives and key results - supporting BMO's community of learning professionals, learners, and strategic objectives. KEY ACCOUNTABILITIES Relationship Management Develop and maintain relationships with learning partners and business leads, building knowledge and understanding of business strategy and stakeholder needs.Act as a 'trusted advisor' in the planning, structure, and delivery of learning courses and programs.Provide a consultative and diagnostic approach to business unit learning support.Collaborate with internal and external stakeholders, communicating operational process and standards and ensuring alignment. Operational Excellence Coordinate and execute operational activities to manage end-to-end delivery of learning efficiently, within established guidelines.Oversee project activities to ensure deadlines are met and learning solutions delivered on time.Practice and advocate for process excellence, analyzing internal processes and seeking improvement opportunities that positively impact efficiency and cost-effectiveness.Break down strategic problems and analyze data to provide insights and recommendations.Contribute to overall business results, efficiency, and expense reduction. Systems, Technology, and Platforms Develop knowledge and expertise of critical learning platforms.Perform complex tasks and transactions across multiple systems.Monitor and track learning program performance and address issues.Provide reporting and analytics as needed to support data-driven decision making. QUALIFICATIONS The role of Specialist, Learning Operations requires a proven track record in delivering operational and process excellence. Specialists must be able to manage relationships across the enterprise, analyze business learning requirements, and recommend efficient and effective solutions, as well as break down barriers, think innovatively, and get things done simply.Between 4-6 years of relevant experience in operations, learning, and technology.Post-secondary diploma or degree in a related field of study.Experience in Learning & Development program management and/or operations-focused experience is preferred.Solid business acumen.Demonstrated experience in application of process excellence and change management practicesExperience with Workday is an asset.Knowledge of HR Business Processing and learning curriculum management is an asset.Verbal and written communication - proficient.Project management - intermediate.Analytical and problem-solving skills - intermediate.Demonstrated technical proficiency gained through education and/or business experience, specifically being able to work across multiple platforms.Good collaboration, influence, and relationship management skills, including managing multiple stakeholders.Data-driven decision making, including working with large data sets and reports.Flexibility, resilience, resourcefulness, and confidence in working independently and in ambiguous environments.MS Office suite of products including Excel, Word, PowerPoint, Outlook, O365, OneDrive, SharePoint, Teams - proficient.Ability to balance and execute on a wide range of tasks and challenges.Risk mindset, with a demonstrated ability to solve problems while managing sensitive and confidential situations and data.Compensation and Benefits:$54,500.00 - $101,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity Our Technology Risk Services team is growing, and we are looking for Managers to join our team in Toronto. The Technology Risk Services practice provides a variety of services to our clients. The successful candidate will focus primarily on guiding IT Assurance based services to clients in the Financial Services, Technology and Telecom, and in the Energy and Mining space. They will be involved with managing engagements and training and guiding our junior staff, including new campus hires. Learn more about KPMG Technology Risk Consulting here. What you will do Conducting IT audit procedures (e.g., IT risk assessments, General IT Controls, IT Application Controls, large System Implementations and Data Conversions) in support of financial statement audits and internal controls over financial reporting. Conducting IT internal audit and third-party attestation engagements such as CSAE 3416 / SSAE 18 / SOC 1 and SOC 2 reports. Planning, managing, and completing IT Audit project tasks including liaising with client and KPMG teams; collecting, testing, and exploring information; documenting and evaluating IT processes, controls, policies, strategies; and performing detailed quality assurance review and feedback on the work of others. Communicating (written and verbal) findings and recommendations to the client including technical and business communication to management through the preparation of reports and analyses; preparation of advisory and assurance reports and related deliverables. Guiding field engagement teams as well as coaching junior staff members. Influencing and contributing to other practice initiatives, including but not limited to knowledge sharing, training, HR initiatives, and practice management activities. What you bring to the role Bachelor's degree (or higher) in Business or Computer Science degree required, ideally with a major in accounting. Completion of one or a combination of the following designations: CPA, CA, CISA, CISSP. Minimum of 5 years of combined relevant experience in IT Audit (internal and/or external audit) within a large consulting practice. Strong understanding and experience with IT Integrated Audits and controls-based audits (e.g., CSAE 3416 or SSAE 18) is required. Experience with the identification and or evaluation of process level controls in large system transformation projects involving SAP and or Oracle. Experience in the testing of controls in different IT environments, like SAP, Oracle, Unix, Linux, AS400, Mainframe, etc. Experience within an external audit practice auditing client in the Financial Services, Technology and Telecom, and Mining industry. Ability to work both, with little supervision and within a team environment. Excellent communication skills being able to express insights, both written and orally. Demonstrated ability to learn and succeed in a fast-paced environment. Attention to detail and strong organization and investigative skills. Strong understanding of business risks and audit risks. Have a high degree of personal confidence, enthusiasm, and drive. Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-Hybrid Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

The Total Rewards COE collaborates with key business stakeholders to design competitive yet cost-effective reward packages that align with the Firm's strategy to attract, retain and inspire our talent. One that emphasizes total wellness and belonging and adapts to employee needs and preferences to motivate talent and enhance performance in an uncertain and rapidly evolving business environment. Reporting to the Senior Manager, Compensation, you will be integral in the oversight and guidance of the data and analytical work done in support of PwC's compensation programs, including competitive market data analysis, survey participation and overall reporting and trend identification. A critical success factor for this role is developing relationships with key business stakeholders and in-depth understanding of the internal client groups to effectively support the compensation strategy that aligns with the firm's philosophy and values. Meaningful work you'll be part of As a Compensation Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to: • Oversees compensation survey participation, including managing vendor relationships and supporting the vendor selection process • Oversees analysis of market position relative to the competition, including developing templates and frameworks for analysis, and development of presentations for firm leadership • Manages the performance pay budgeting and forecasting process. This requires working closely with Finance Resources and requires a solid understanding of the firm wide budgeting process • Works with HC Business Partners as a strategic internal consultant to understand the business strategies of client groups; develops and delivers tools ( e.g. models) that can be utilized by their leadership teams in planning and executing the pay planning process, provides analysis, recommendations, and supports execution of compensation programs • Oversees the work of compensation Specialists, working with the Senior Manager, Compensation to prioritize team activities • Oversees the job evaluation process and supports the provincial pay equity process related to the Ontario and Quebec Pay Equity Acts. Assists with pay transparency reporting • Maintains firmwide salary ranges and grids for all business lines nationally and provides analytical support for development of new salary structures or other incentive programs • Maintains compensation data and rules within Workday and identifies compensation planning technology requirements and updates to improve data integrity • Supports compensation-related needs associated with future growth/acquisitions, including project management and providing direction to the team involved • Provides coaching and performance management to the compensation Specialists Experiences and skills you will use to solve • Progressive HR experience with several years specialization in broad-based compensation and a solid understanding of compensation principles, program design and processes; and job evaluation methodologies • A university degree in Business, Economics, HR, Mathematics, Statistics or related field • Ability to analyze and translate large amounts of data into easy-to-understand summaries and communicate results in a succinct and compelling manner • Experience with data analytics and visualization software is an asset, e.g. Alteryx, Tableau, PowerBI • Experience with sales incentive plans and executive compensation is an asset • Completion of progress toward CCP or CHRP designation is an asset • Workday/HRIS system experience is preferred • Advanced skills in MS Excel, PowerPoint and Word • Demonstrated ability to maintain confidentiality and discretion when dealing with sensitive information • Demonstrated ability to build relationships with internal clients, influence, drive decisions and gain credibility utilizing data Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

Application Deadline: 06/18/2024Address: 226 Graham StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $43,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Description:There is an exciting opportunity to join the Canadian Business within the Quality & Food Safety function as the Quality Systems Specialist. The purpose of this role is to maintain, design and improve the site Quality Management System to comply with the Mars Global Quality Standards.What are we looking for? University degree in a relevant Science or Engineering field (e.g. Food Science, Microbiology, Chemistry) Demonstrated understanding of Quality Management and Food Safety Systems Good understanding of a Global Food Safety Initiative scheme (e.g. SQF, BRC, FSSC 22000) or equivalent 2+ years of food manufacturing experience in a responsible position related to food safety or quality. Experience in Auditing - Lead Auditor Certification an asset (must be obtained within 6 months of starting the role) Project management skills and the ability to execute Strong Computer Literacy (MS Office, SAP or similar system) What will be your key responsibilities? Identify and lead continuous improvement initiatives to drive product quality, cost reduction, process capability and consumer/customer complaint reductions.Support external business partners including External Manufacturers and Distribution Centers including acting as a Lead AuditorParticipate in the Mars Canada Internal Audit team and support 2nd and 3rd party Market Unit audits.Support customer requests for information related to Q&FS.Support the Segments by conducting market quality panels, training, and providing recommendations to improve brand and product quality.Support activity management and new product introductions by leading qualifications at co-packers, conducting risk assessments, and providing support to External Manufacturers.Maintain and support the implementation and compliance of Global Q&FS standards for the Canadian Market Unit Investigate and rectify issues related to quality and food safety through the incident management program. Ensure hold management of non-conforming product within the Canadian market. Review and approve Concessions and Change Controls to assess impact to the Canadian Market Unit.Support Q&FS inventory management including SLOMO, Donations and DestructionsResponsible for following all Quality and Food Safety Policies and applicable procedures including completing any required training (e.g. License to Operate). What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.#LI-RP1#LI-HYBRIDMars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Application Deadline: 06/24/2024Address: 291 Spadina AvenueJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:Cantonese and Mandarin Speaking Candidates PreferredNo prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity KPMG's experienced team of Mergers and Acquisitions tax professionals helps clients identify, analyze and resolve tax issues that inevitably arise during the M&A transaction process. We combine professional experience with in-depth, up-to-date knowledge of the Canadian tax planning and compliance environment. Our professionals employ industry-leading technology while building face-to-face relationships. We will work with our clients to help ensure tax issues in domestic M&A deals are effectively dealt with for our client's organization and its stakeholders. Our M&A tax practice is growing, and we are seeking an experienced specialist to play a crucial role in supporting our team through project management. This position provides the opportunity to work alongside experienced professionals, gaining exposure to real deals and opportunities for career growth. What you will do Collaborating with senior team members to support project management for mergers and acquisitions transactions. Assisting in tax-related analysis and documentation. Preparing reports and presentations for clients and internal stakeholders. Conducting due diligence and assisting in the development of tax strategies. Participating in client meetings and contributing to the decision-making process. What you bring to the role Minimum 2 years' experience in public accounting, with a focus on tax. A CPA designation is an asset. Previous experience in project management is an asset. Excellent written and verbal communication skills. Strong time-management abilities and self-motivation. Strong research and analytical skills Strong ability to handle multiple priorities. Keen to assist in the development and implementation of M&A tax strategies for various clients. Advanced skills in MS Excel and PowerPoint. Excellent client service skills with an aptitude to understand the clients' business and maintain strong client relationships. Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

Application Deadline: 06/14/2024Address: 30 Gore Street EastJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $43,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 06/20/2024Address: 33 Dundas Street WestJob Family Group:Human ResourcesReporting to the Head, BMO Academy, the Senior Manager, Guest Experience is accountable for leading strategies that bring the BMO Academy vision to life, driving outstanding, differentiated guest experiences that reinforce it as a flagship learning, event and collaboration space.This highly collaborative role is the key liaison with the event planning side of our hospitality partner, BMO Learning Operations, and BMO Events Based Marketing (EBM), and engages a wide range of other internal and external partners in strategy, planning and flawless execution. This role is responsible for development of the marketing strategy to drive employee engagement, enable our strategic priorities and maximize usage of the space. This includes development of new approaches and processes to efficiently deliver high quality communications and experiences for in-person, digital and hybrid events. This is an onsite opportunity, coming to our beautiful new offices in downtown Toronto..Supports the development, implementation, delivery and administration of learning and performance focused programs/solutions by executing operational and logistical activities aligned with business/group objectives. Works across BMO to deliver operational components and provides subject matter expertise and advice related to the delivery, planning, and implementation of enterprise learning and performance focused programs and solutions.Lead BMO Academy Guest Experience:Lead the strategy, development and implementation of differentiated high quality experiences at all BMO Academy sites.Build feedback strategies, execute and analyse reporting, and share insights to action guest feedback and foster continuous improvement.Monitor service levels and partnership standards of the hospitality team to ensure they meet and exceed targets.Act as primary relationship manager, engaging a broad range of partners including Hospitality, Corporate Real Estate, Security and Engineering, Corporate Marketing, Events Based Marketing (EBM), HR Information Technology, Audio Visual, partner hotels and other external vendors in planning and execution of initiatives to support BMO AcademyOptimize Financial Model:Support Head, BMO Academy with overall financial model including partner with hospitality team to oversee day-to-day processes, cost management and operational efficiencies. Identify, analyze, business case, recommend and lead premises enhancements and programs to support and maintain the value of the asset and optimize resources at all sites. Critically assess and regularly prioritize items based on changing needs/focus, feasibility analysis and costing. Develops strategies/business rules to optimize utilization of the space, consistent use and sometimes combined use of space across LOBs; manages escalations related to space usage.Lead Marketing & Partnership Strategy: Lead the design, development and implementation of the BMO Academy marketing and communication strategy across multiple channels to promote it internally to employees, and in particular EBM, and LOB learning teamsEstablish and manage an external facing strategy including community, educational and DEI organizations to support our Purpose and amplify our brandIn addition:Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. May network with industry contacts to gain competitive insights and best practices.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Develops the business case by identifying needs, analyzing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Conducts independent analysis and assessment to resolve strategic issues.Acts as the day to day subject matter expert on operational matters related to learning and performance focused solutions.Designs and produces regular and ad-hoc reports, and dashboards.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Employs systems (e.g., customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Supports the day-to-day program management, process management, and administration of learning and performance focused programs and solutions to deliver the intended employee experience (e.g., course material coordination, participant management, cohort coordination).Executes operational activities/requirements of learning and performance program structures in partnership with stakeholders to support applicable BMO design standards and ensure timely, accurate, and efficient service delivery.Develops knowledge related to the assigned portfolio / program and / or area of specialty.Collaborates with internal and external stakeholders to support planning, implementation and sustainment of learning and development process, workflow and program tools.Communicates and learning and development principles, programs, process, and standards.Participates in the design, development, implementation, and management of core processes.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of learning and performance focused solutions.Conducts industry analysis and trends to better understand employee segments and innovative learning and development related opportunities.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Post secondary education in Business, Marketing, Hospitality, Digital or related disciplines.Experience in Learning & Development program management and /or operations focused experience, not a must haveKnowledge of HR Business Processing and learning curriculum structure concepts - not a must have.Project management skills with a skill in execution and implementation - change management In-depth / Expert.Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert.Analytical and problem-solving skills and critical thinking - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity and reprioritize tasks in response to unexpected changes in priorities/requests.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.