Overview of salaries statistics of the profession "CRM Business Analyst in "

Our valued public sector client is looking for 2 ERP Functional Analyst consultant specialized in Siebel to provide of the GCMS/eServices Portfolio. Tasks include but are not limited to: Lead functional elaborations sessions/JADs between Business Experts and technical teams for the purpose of developing prescribed Siebel CRM System Use Case and Functional Design Documents that support Business Processes; Coordinate and integrate with other functional and technical teams running JAD sessions for other areas of the application including system interfaces, forms, and managerial/operational reporting; Coordinate information from JAD sessions to develop Business Process Models, Siebel CRM System Use Cases, Siebel CRM Functional Design Documents, Online Web application Functional Design Documents, Interface Functional Design Documents, and Adobe prepopulated and fillable form design documents; Provide recommendations on progress, direction, and process improvements to Senior Management on an as needed basis; Ensure the quality of functional design content from multiple teams into departmental COTS requirements management application; Coordinate COTS BI Tool user access and schema changes with developers, and create ad hoc reports; Provide related briefings to Senior Management; Apply

Our valued public sector client is looking for 2 ERP Technical Analysts specializing in Siebel to provide support of GCMS/eServices Portfolio. Tasks include but are not limited to: Collaborate with system architects in developing system designs; Develop functional design from business requirements; Provide project scope, level of effort estimated, system impact assessments, and risk assessments for required system change requests; Provide recommendations and strategies for senior management on functional and system designs and directions; Participate in technical pilot projects to incorporate and integrate new technologies into the Siebel CRM environment Establish technical standards for functional design documentation; Apply

Our valued public sector client is looking for a Senior Siebel Systems Analyst to provide support for the GCMS/eServices portfolio. ERP System Analyst - Level 3 Responsibilities include but are not limited to: Assist in developing architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements (overarching principles/designs); Assist/create standards for functional documentation (system use cases, business process maps, functional design documents, view mockups, etc.) for Siebel CRM (Customer Relationship Management) applications and eServices (online applications) and Integration components (web service interfaces); Lead functional elaboration sessions/JADs between Business Experts and technical teams for the purpose of developing prescribed System Use Case and Functional Design Documents that support Business Processes; Coordinate and integrate with other functional and technical teams running JAD sessions for other areas of the application including system interfaces, forms, and managerial/operational reporting; Coordinate information from JAD sessions to develop Business Process Models, System Use Cases, Functional Design Documents, Siebel Operational and Managerial Report Functional Design Documents, and Adobe pre-populated and fillable form design documents; Provide recommendations on progress, direction, and process improvements as well as performance considerations related to specific designs to Senior Management on an as needed basis; Ensure the quality of functional design content from multiple teams into departmental COTS requirements management application; Coordinate COTS BI Tool user access and schema changes with developers, and create ad hoc reports; Coach, mentor and ensure the knowledge transfer to employees; Provide briefings and status reports to management; Apply

Our valued public sector client requires the services of a Sr PeopleSoft Functional Analyst to provide expertise on infrastructure, architecture and custom development of PeopleSoft Pay and HR solutions. Current PeopleSoft versions include: a) PeopleSoft HCM (versions 8.9, 9.1, 9.2 and future versions*); or b) PeopleSoft NA Payroll (version 9.1, 9.2 and future versions*). Tasks: Develop and document ERP functional, business, and system requirements specifications Develop and document screen, report and interface requirements Develop functional, business, and system interface or capability interaction Gather and analyze information to establish the functional needs of a system or project Design methods and procedures for computer systems, and sub-systems of larger systems Develop, test and implement small computer systems, and sub-systems of larger systems Document forms, manuals, programs, data files, and procedures Apply

S.i. Systems valued public sector client is currently seeking a Senior, Enhanced Reliability Cleared, Business Analyst to assist them on their multiple ongoing IM/IT initiatives that include both custom build and COTS application projects. The Successful Candidate Must Have: Minimum 10 years experience performing the following tasks as a Business Analyst: Business Requirements Work Plan Strategic requirements Scope Documents Process flows/diagrams Conceptual data models Options Analysis Product Backlog and supporting analysis and documentation Business Requirements Documents User Acceptance Test Plans A Current and Valid CBAP Certification (or another IIBA recognized certification) Valid Enhanced Reliability Clearance Nice to Have's: Experience working in an Agile software development environment by planning and conducting business analysis activities, and supporting the project team as necessary Experience developing models and diagrams to represent end-to-end (from the very beginning of a process, data flow, or series of sequences to the very end of that process, data flow or sequences) client business processes and environments, operations and practices in context with proposed changes or opportunities. Experience analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need Tasks Include, But are not Limited to: Providing guidance and advice and enabling change by defining needs and providing recommendations that deliver value to stakeholders; Providing business analysis mentoring for team members, as required; Contributing to an agile team environment by planning and conducting business analysis activities, and supporting the project team as necessary; Producing business analysis documentation in a timely manner that includes the information and level of detail appropriate to the complexity of the business and the phase in the development cycle; Developing models and diagrams to represent end-to-end client business processes and environments, operations and practices in context with proposed changes or opportunities; Facilitating meetings, workshops, and general communication between the business and other stakeholders to gather requirements and articulate the business and stakeholder needs; Analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need. Apply

Our valued public sector client is looking for a Senior ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement Provide expertise, perform the exploratory and preparation work, and assist in stabilizing the system, and prepare for the migration to SAP S/4HANA the successor of SAP R/3 and SAP ERP optimization for SAP’s in-memory database. Essential Skills: The ERP Functional Analyst - SAP - Funds Management (FM) (Level 3) must, without limitation, perform any combination of the following tasks during the Run and Stabilization phases: Lead the SAP FM team in developing requirements, designs and configuration, documentation and testing of Reports Interface Conversion Enhancement Forms Workflow (RICEFW). Participate and provide guidance in the development of functional plans, directives, standards and procedures related to SAP FM; Provide guidance on eventual migration to S4 HANA. Management, Budgeting and Forecasting and FM integration of these process with other SAP modules in particular integration with SAP Vendor Invoice Management with OpenText, SAP Travel Management and Process Automation using SAP Workflows; conduct design walk-thru sessions, as required, with the technical and functional teams on enhancements and continuous improvements to the budgeting and forecasting (BI-IP ) solution and it’s integration with FM module. Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. This includes but is not limited to liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Portal, BI-IP, SAP Travel Management; Provide guidance and advice on SAP best practices as they relate to the SAP FM processes and integration of these process with other SAP modules in particular integration with SAP Process Integration using SAP Workflows with Business Rules Framework plus (BRF+); Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. Liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Enterprise Portal and Workflows. Develop a comprehensive suite of test scripts to support the testing of business process requirements, support the overall testing strategy, including participation in multiple test plans and the resolution of test issues using HP ALM. Apply

Our valued public sector client is looking for a Sr. Programmer Analyst to plan and build solutions in MS Dynamics 365 Online and MS Portals. Tasks include: Create, modify and remove entities, forms, views, and security permissions in Dynamics 365. Create, modify, and remove plug-ins, workflows and web services within Dynamics 365. Create, modify and remove web pages, menus in Power Pages (formerly Power Apps Portals). Migrate data from existing solutions (SQL Server databases) to Dynamics 365, where required. Configure and integrate third-party add-ons, where required. Provide training, documentation, and demos to clients, as well as other developers, as required. Apply solid knowledge of software development methodologies, including SCRUM, plus experience with various source control methods. Apply technical expertise in Microsoft Dynamics and Power Pages (previously Power Apps Portals), including configuring entities, form, views, and security permissions based on business requirements and creating workflows, business processes and rules, as well as custom form scripts that leverage the client-side Javascript libraries. The resource should also be able to extend Dynamics CRM with server-side plug-ins, workflows and processes using the Dynamics SDK and .NET. Apply experience working in an agile environment using Azure DevOps Must have: Security clearance with the Federal Government Prior development experience with MS Dynamics CRM Prior development experience with Power Pages (formerly Power Apps Portals) C#/.Net, Javascript, HTML, CSS development experience Experience working with Azure DevOps, JIRA or similar tools as part of an Agile software development team Nice to have: Experience developing websites compliant with the Government of Canada Web Standards Experience using Git code repositories Dynamics 365 or Power Platform Microsoft certification Apply

The Crown requires an Enhanced reliability cleared MS Dynamics Programmer Analyst for the project to accomplish on time and within budget. Tasks: Develop Dynamics CRM prototypes to capture and/or clarify functional requirements; • Develop and document functional and system requirements specifications to be implemented with MS Dynamics CRM; • Develop and document screen, report and interface requirements for the system; • Develop functional user interface components to manage interactions with users within the MS Dynamics product; • Gather and analyze information to establish the functional needs of the system; • Use functional and configuration requirements to configure and customize the MS Dynamics product to meet business process and data requirements; • Participate in the definition of data attributes for case management based on the business and functional requirements; • Design workflows and configure MS Dynamics workflow modules according to the requirements articulated in user scenarios and business process diagrams; • Develop, test and implement the system using an iterative development approach; • Document forms, manuals, programs, data files, and procedures in support of the system; • Extend the Dynamics CRM platform by using the supported API (e.g., Develop plug-ins for Dynamics CRM-based line-of- business applications), but only as deemed necessary to meet the business requirements; • Mentor full time employees. • Participate in meetings to understand, analyze and define client requirements. Apply

Our public sector client requires an Enhanced Reliability Cleared Senior Business Analyst to support the modernization projects as well as the maintenance of its legacy systems in the public sector. Responsibilites: a. Evaluate existing procedures and methods, identify and document items such as database content, structure, and application subsystems. b. Perform business analysis of functional requirements to identify information, procedures, and decision flows. c. Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats. d. Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems. e. Develop and document statements of requirements for considered alternatives. f. Establish acceptance test criteria with client. g. Identify problems and write improved procedures. h. Ensure all documentation accurately reflects the current status of changes and outstanding issues so that business requirements are reflected in application features and functions. i. Prepare reports by collecting, analyzing, and summarizing information and trends. Must Have: Experience facilitating Joint Application Development sessions with Business and IT Stakeholders Certified Business Analyst Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) Experience with Customer Relationship Management (CRM) technology related initiatives Experience with the implementation or enhancement to a Grants and Contributions management system Nice to Have: Government experience Apply

Our valued Public Sector client is in need of an Intermediate ERP Functional Analyst (Security and Access) to design, configure and implement Fiori and/or Portal Roles. Responsibilities could include but are not limited to: Design, Configure and Implement Fiori and/or Portal Roles; Design, configure and implement cloud-based security roles; Provision Fiori and/or Portal Roles Compile technical specifications; Develop and implement: Security Strategies and Procedures; and Security Design and Configuration Standards. Recommend, implement and maintain a centralized security strategy and design; Recommend, implement and maintain a centralized security strategy for an SAP BI 4x environment or higher; Recommend, implement and maintain a centralized security strategy for an SAP Fiori Launch Pad and/or cloud environment; Recommend, implement and maintain a centralized security strategy for the Identity Management (IDM) or Governance Risk and Compliance (GRC) or any other automated solution; Address internal control recommendations or audit observations impacting security. Design, configure and implement SAP screen customizations, specifically related to the integration of the overall security role design with the use of screen variants, transaction variants, variant transactions, table settings and screen layouts; Must Haves: 2 projects which demonstrate experience in each of the following: Compiling technical specifications; Preparing the associated documentation; Developing and implementing Security Strategies and Procedures; and Developing and implementing Security Design and Configuration Standards. 2 projects of experience in the life cycle of an SAP ECC or SAP S4 Security project, including all of the following: Functional analysis; Making recommendations; Designing and developing (configuration); Testing; Implementing; Converting; Training or knowledge transfer; and Documenting. 2 projects as an ERP Functional Analyst in SAP Security with all of the following: Designing Fiori Roles; Configuring Fiori Roles; Implementing Fiori Roles; and Provisioning of Fiori Roles. 2 projects which demonstrate experience as an ERP Functional Analyst in SAP Security working with both: SAP Business Warehouse (BW); and Business Planning and Consolidation (BPC). 1 project in the following: Design; and Working in an S4 environment. 2 Client Project references. These projects must: Be from two (2) different projects; Have been completed in the past five (5) years; Be for performing Functional Analysis of SAP Security Management; Be for the support of an operational SAP system, continually maintaining functionality and service support; Apply

Our public sector client, is looking for a Senior Business Analyst with experience in UI/UX using public sector standards such as WET and WCAG for internal Websites. Our client has multiple ongoing projects with internal and external facing web platforms that needs to meeting government of Canada web standards and guidelines. They would like the selected candidate to aid in the development and design on internal websites Task; but not limited to :In collaboration with the subject matter experts (SMEs) e.g., product owner, stakeholders, work with to produce high-quality documentation that is clear, concise, accurate and consistentLiaise with Program Lead and other leads on a regular basis providing ongoing recommendations on design for the internal website as development progresses.Support Quality Assurance/Quality Control review and publishing of procedures within the internal siteDevelop line drawings or block diagrams illustrating the priority of information, links and space requirements;Understands agile/scrum and the idea of focusing work directly on the agreed upon goalsCreate prototypes and other UX deliverables at a high level of quality and in WCAG and WET complianceProduce and/or update UX documentation for new applications or for updates (enhancements and bug fixes) of existing applications Must HavesReliability Clearance10 year of Business Analysts experience5 years with UI/UX experience Apply

Our valued defence client is seeking a Senior Business Analyst for an initial contract until March 31, 2025. As the successful candidate you will support the modernization of the Naval Training System (NTS) through digital integration, enhancing the existing ecosystem for naval training with a cutting-edge software package, including improvements to the supporting hardware on a local level as necessary for full functionality. The project is looking at leveraging Artificial Intelligence (AI) and Deep Automation (DA) into its solutions. Responsibilities Provide business analysis advice and input into the development of the project approval documentation required in the Option Analysis Phase of a project as defined by the Project Approval Directive; Provide Digital Transformation Strategy and Planning expertise in developing and supporting the development of plans, and strategies related to IM/IT Modernization. Provide Business Transformation and Process Optimization expertise in business process modernization using industry best practices. Support Transformation Office and Change Management the development of a business transformation office and change management strategies and plans. Provide support in governance structures, terms of reference, reporting, and vendor management. Participate in the development of the Architecture and Design documentation; Lead the development of a capability analysis to identify gaps between desired capability and current capabilities; Participate in the development of project security documentation including the Security Classification Guide and Statement of Sensitivity; Provide business analysis input to the update of the existing Requirements Matrix and maintain it going forward; Provide business analysis input to the Project Charter; Draft Risk and Complexity Assessments; Provide business analysis advice and input to project approval documentation required in the Options Analysis (OA) and Definition Phases of project as defined by the Project Approval Directive; Provide business analysis input in the development and assessment of project options; Draft Statement of Operational Requirement (SOR) document; Draft Business Case Analysis and Cost Validation document; Provide business analysis advice and input for the project approval documentation, as required in the Definition Phase of project (as defined by the Project Approval Directive); Provide business analysis input to the Project Management Plan; Draft Definition Study; and support industry engagement by contributing to the drafting of the Request for Information (RFI), and with industry interactions to ensure project capability and technical requirements are clearly communicated. Must-have skills: 10+ years as a Business Analyst 2+ years of demonstrated project experience with designing technical capability models or reference enterprise architecture for training systems. 2+ years experience related to Artificial Intelligence / Deep Automation concepts and their application in Business Case Analysis for training system enhancement. Experience on a project within a classified (i.e. Secret or Top Secret) network environment. Active GoC Secret Clearance Nice-to-have: Masters of Business Administration (MBA), Project Management Professional (PMP); and/or PRINCE2 8+ years experience delivering Digital Transformation Strategy and Planning and providing expertise in developing and supporting the development of plans and strategies related to IM/IT Modernization Evaluation Grid Apply

Our valued public sector client requires an Intermediate Project Manager to consult on the procurement activities and timelines associated to scientific, test, and evaluation equipment. Background:This client provides a wide range of technology-based test and investigative services to other Government of Canada departments in support of engineering decisions throughout all phases of materiel acquisition and support. Their scientists, engineers, technologists, and technicians require assistance to replace the capital equipment and to procure related services. To service this, they are requiring the assistance of an Intermediate Project Manager to consult on business and technical analyses, equipment life cycle planning, procurement, and project management for the procurement of scientific, test, and evaluation equipment.Tasks:Apply project management practices to procurement activities including financial estimates, business requirements and contracting options.Prepare draft selection methodologies, evaluation plans, evaluation criteria, and evaluation schedules for procurement.Plan, coordinate, prepare and control documentation for procurement of capital equipment.Prepare, review, and finalize procurement documents for potential procurement of capital equipment procurement, software licenses, and maintenance packages. Procurement documents might include Statements of Requirement (SOR), business cases, briefing notes, cost models and synopsis sheets; Statements of Work (SOW), specifications, etc. Must-Haves:Project Manager (5+ years)Risk Assessments on Scientific Equipment (5+ years)PMP or PRINCE2CRM or PMI-RMP University Degree (Science or Engineering)Secret clearance Apply