Overview of salaries statistics of the profession "Software Business Analyst in "

Our valued public sector client is in need of a Senior Business Analyst to implement existing and future IM/IT projects. The Contractor must provide a resource that has the knowledge, experience, and the expertise to perform the following tasks which include but are not limited to: a. Work with stakeholders to identify, refine and prioritize requirements for IM/IT systems. Formally document these requirements in a Statement of Requirements; b. Perform business analyses of functional requirements to identify information, procedures, and decision flows; c. Prepare and manage requirements using the SCRUM software development methodology; d. Work with clients and support organizations to develop Concept of Operations (CONOPS) and Concept of Support (CONSUP) documents; e. Evaluate existing procedures and methods, identify and document items such as database content and structure, and application subsystems; f. Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems; g. Act as a liaison between the client, other stakeholders and the project team, ensuring that requirements are understood, questions are addressed to the correct person and the responses are documented; h. Provide progress updates against identified requirements and assigned tasks; i. Documented descriptions of changes to be implemented for use in communiques, release notes, etc…; j. Work with clients to collect and refine wording do be used on project developed web sites and software; k. Coordinate the translation of text, with internal Government of Canada translation services. Note: Fluency in French is not required; l. Establish user acceptance test criteria with clients; Apply

Our valued public sector client is looking for a Senior Systems Administrator to provide support for the GCMS/eServices Portfolio. System Administrator (Network Manager) - Responsibilities include but are not limited to: Monitor performance of F5 devices, including the performance of the load balanced server pools and its members; Provide administration and support of F5 Big-IP LTM Objects; Create and configure new Virtual Servers and server pools; Execute analysis, design, development and support of F5 Big-IP iRules; Apply problem solving skills to troubleshoot and resolve technical problems on F5 Big-IP solutions; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Monitor exception logs using various tools; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Troubleshoot and fix environmental issues reported against Non-Production and Production environments; Analyze system performance and errors and recommend improvements; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents Apply

Our valued public sector client is looking for a Systems Administrator to provide support for the GCMS/eServices Portfolio. System Administrator (Integration) - Responsibilities include but are not limited to: Monitor exception logs from integration application servers such as IIS, MS Biztalk,WebLogic, WebSphere MQ; Migrate application code and packages to application servers; Troubleshoot and fix environmental issues reported against Non-Production and Production environment Application servers; Analyze system performance and errors from application servers and recommend improvements; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Install, monitor, upgrade and maintain software; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Apply problem solving skills to troubleshoot and resolve technical problems; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents; Apply

Our client is looking for a Technical Writer to develop documentation, document help text, user manuals, and user training for a new SAP Logistics/Supply Chain solution. The Technical Writer must perform the following tasks: Develop MI Project documentation including business and functional requirements, project scope and estimates of effort and duration; Document help text, user manuals, technical documentation and web page content; Prepare document and user training ; Review documentation standards and the existing project documentation; Validate current documents for training development; Determine documentation requirements; Make plans for meeting documentation requirements; Gather information concerning the features and functions provided by the developers; Map the content for course outline; For documents and manuals: Assess the audience; Prepare a statement of purpose and scope; Develop a table of contents; Write the required contents; Prepare any required illustrations and diagrams; Coordinate illustrations and diagrams that are not prepared by the Technical Writer; and Design the layout; and Publish and add graphic to e-learning (uPerform or Enable Now). Apply

Our client is looking for a Business Analyst to create requirements and updates to policies, processes, procedures and training to implement a new SAP Logistics/Supply Chain solution. The Materiel Identification (MI) Project modernizes the policy and Information Technology (IT) tools supporting the recording and management of information related to the materiel acquired by the Public Sector client. The Resource Management Information System is the client's financial and logistical system of record. Currently, it is not optimized for all business processes that use the Enterprise Resource Planning (ERP) software, and the latest system configuration is hindering the ability for many business areas to leverage IT-enabled improvements. The current ERP system configuration that manages the recording of MI information has a backlog of user-generated problem reports and change requests. The estimated volume of work is beyond the capacity of the Department to implement immediately. The Business Analyst will support the MI Project to bundle and deliver a revised solution in conjunction with an updated policy and training set that will meet all of the client's business requirements in this area. The BA will perform requirements analysis and updates to policies, processes, procedures and training. The project finished the design phase and wants to implement the new solution. Business Analyst must perform the following tasks: Meet with subject master experts and team members to elicit business requirements; Experience supporting logistics functions in a Military or Defense environment; Document the business requirements in an SAP or ERP IT systems envrionment; Research and evaluate technical solutions against defined acceptance criteria; Create and update business requirements and other documents such as processes, use cases and workflows; Develop mock-ups and business rules (Word/Excel/Visio/PowerPoint); Translate customer requirements into Agile features and user stories, define business value and acceptance criteria; Act as the liaison between the business/user community and solution development team of the service provider; and Work with the Technical Authority and/or service provider to prioritize the backlog according to business value. Apply

Our valued public sector client is looking for a Senior Systems Administrator to provide support for GCMS/eServices Portfolio. System Administrator (Java) - Responsibilities include but are not limited to: Monitor exception logs on Apache Web Servers running on Linux; Monitor exception logs on Tomcat application servers running MS Windows; Troubleshoot and fix environmental issues reported against Non-Production and Production environments for Web Applications hosted on Apache web servers and Tomcat application servers; Analyze system performance and errors and recommend improvements for Java solutions hosted on Apache web servers running on Linux and Tomcat application servers running on MS Windows; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Install, monitor, upgrade and maintain software; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Apply problem solving skills to troubleshoot and resolve technical problems; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents; Apply

S.i. Systems valued public sector client is currently seeking a Senior, Enhanced Reliability Cleared, Business Analyst to assist them on their multiple ongoing IM/IT initiatives that include both custom build and COTS application projects. The Successful Candidate Must Have: Minimum 10 years experience performing the following tasks as a Business Analyst: Business Requirements Work Plan Strategic requirements Scope Documents Process flows/diagrams Conceptual data models Options Analysis Product Backlog and supporting analysis and documentation Business Requirements Documents User Acceptance Test Plans A Current and Valid CBAP Certification (or another IIBA recognized certification) Valid Enhanced Reliability Clearance Nice to Have's: Experience working in an Agile software development environment by planning and conducting business analysis activities, and supporting the project team as necessary Experience developing models and diagrams to represent end-to-end (from the very beginning of a process, data flow, or series of sequences to the very end of that process, data flow or sequences) client business processes and environments, operations and practices in context with proposed changes or opportunities. Experience analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need Tasks Include, But are not Limited to: Providing guidance and advice and enabling change by defining needs and providing recommendations that deliver value to stakeholders; Providing business analysis mentoring for team members, as required; Contributing to an agile team environment by planning and conducting business analysis activities, and supporting the project team as necessary; Producing business analysis documentation in a timely manner that includes the information and level of detail appropriate to the complexity of the business and the phase in the development cycle; Developing models and diagrams to represent end-to-end client business processes and environments, operations and practices in context with proposed changes or opportunities; Facilitating meetings, workshops, and general communication between the business and other stakeholders to gather requirements and articulate the business and stakeholder needs; Analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need. Apply

Our valued Public sector client is in need of a Senior Cognos Programmer Analyst to design, develop and publish BI reports using Cognos Analytics Reporting (v11) or Cognos Report Studio including complex drill-through, cascading prompts, summary reports, and burst reports. Some of the tasks that may be required are, but not limited to, the following: Develop and document a Test Plan to verify the validity and functionality of all the solutions, for each environment, as required; Publish Business Intelligence (BI) reports using Cognos Workspace, Workspace Advanced, Report Studio, and Cognos, using the IBM Cognos software development kit (SDK) and the BI Bus API (application programming interface); Provide assistance and support to AAFC staff on the use of all Cognos BI suite products (as indicated above); Provide ad-hoc subject-matter-expertise on reporting options and the use of Cognos BI suite products, as required; Coach AAFC staff on BI report design techniques; and Provide mentoring or knowledge transfer to staff on all BI development activities We are looking for someone with the following, but not limited to, skill set and experience: 10 years experience as a Programmer Analyst 5 years experience developing BI reports, using Report Studio (Cognos v10) or Analytics Reporting (Cognos V11) as the web-based report authoring tool Experience gathering user requirements, designing, developing, testing, deploying, and documenting reports using Cognos Analytics Experience utilizing at least four (4) of the following Cognos components in the conduct of the work: Framework Manager; Report Studio; Query Studio; Analysis Studio; Cognos Connection; Event Studio; and Metric Studio Experience performing at least three (3) of the following activities in the conduct of the work: Designing and creating dimensional data models for data warehouses; Using enterprise ETL tools (e.g. Informatica PowerCenter, IBM InfoSphere); Designing and creating dimensional data models with Cognos Transformer; Working with Oracle version 12 c or higher (e.g. SQL / PL/SQL / views / materialized views); and Using PL/SQL Development tools (e.g. TOAD (Quest), SQL Developer (Oracle), SQL Navigator (Quest); Experience developing BI reports using Cognos Analytics version 11.1 or higher Demonstration of one (1) valid IBM Cognos certification, OR one (1) IBM Cognos proficiency badge, OR two (2) IBM Cognos essential knowledge badges, as listed below Cognos certifications: IBM Certified Administrator - IBM Cognos Analytics Administrator V11 [or higher version, as becomes available], IBM Certified Developer - Cognos Analytics V11.1.x [or higher version, as becomes available], IBM Certified Designer - IBM Cognos Analytics Author V11 [or higher version, as applicable], IBM Certified Developer - IBM Cognos Analytics Author V11 [or higher version, as becomes available] Cognos proficiency badges: IBM Cognos Analytics on Cloud V11.0.x proficiency badge Cognos essential knowledge badges: BM Cognos Analytics V11.0.x Reporting essentials knowledge badge IBM Cognos Analytics V11.0.x Modeling essentials knowledge badge IBM Cognos Analytics V11.0.x Administration Essentials Knowledge Badge IBM Cognos Analytics V11.0.x Consumer Essentials Knowledge Badge IBM Cognos Analytics V11.1.x Reporting essentials knowledge badge IBM Cognos Analytics V11.1.x Modeling essentials knowledge badge IBM Cognos Analytics V11.1.x Administration essentials knowledge badge Other IBM certified training in the following subject areas for Cognos Analytics (V11 or higher, as becomes available): Cognos Analytics Administration, Cognos Analytics Reporting, Cognos Analytics Framework Manager, and Cognos Analytics Dashboards Apply

Our valued Public Sector client is in need of an Intermediate ERP Technical Analyst (Enhanced Reliability ) to identify and document issues to ensure that new and existing customized software processes perform correctly In the various supported SAP environments. The client has the primary (but not exclusive) responsibility for meeting the federal government’s constitutional, treaty, political, and legal responsibilities to First Nations, Inuit, and Northerners. Under this mandate, the client is responsible for the planning, design, implementation, and assessment of policies and the delivery of a variety of programs and services to First Nations, Inuit, and Northern peoples and communities. The client has developed many systems to support programs and service delivery. In addition to the collection and analysis of data related to these programs and services, data has been used to provide reports to meet a multitude of internal and external purposes. Typical activities of an ERP Technical Analyst, Level 2 may include (but are not limited to): Providing support services to the software development and software testing teams; Assisting In activities associated with the technical architecture, design and Implementation of solutions; Identifying and documenting issues to ensure that new and existing customized software processes perform correctly In the various supported SAP environments; Developing, documenting and performing unit testing according to standards supporting changes or enhancements to solutions to meet technical or functional requirement specifications; Liaising with technical, functional and Departmental representatives to ensure that the business requirements are being met by the enhancements or upgrades; Assisting with the production level support and maintenance of software provided to the participating areas; Assisting In developing the documentation and/or training related to the software create or modified; Designing and documenting system components, interfaces and the operational environment; Designing data structures and files, subsystems and modules, programs, batch, on line and production; Monitoring procedures, testing strategies, and systems; Implementation of quality assurance standards regarding Implementation; Documentation of modules and procedures; Transferring knowledge to Government of Canada staff when required; Introduction of operating releases to the supported systems; and. Any other related technical system support services necessary to ensure the operation of other related ISC corporate applications We are looking for someone with the following experience: 8 years experience using Oracle Financials in the Federal or Provincial or Municipal Government 5 years experience using SAP in the Federal or Provincial or Municipal Government 5 years experience using Oracle and PL/SQL 5 years experience of IT work experience in Enterprise Resource Planning (ERP) projects 5 years experience in defining and finalizing data conversion strategies and specifications 3 years experience working on projects developing PL/SQL scripts and stored procedures and packages for Oracle Financials and SAP 5 years experience troubleshooting, analyzing and resolving data related issues between systems interfacing with an ERP Apply

Our valued Public Sector client is in need of an Senior SAP Business Analyst (Enhanced Reliability) to develop and document statements of requirements for considered alternatives The client has the primary (but not exclusive) responsibility for meeting the federal government’s constitutional, treaty, political, and legal responsibilities to First Nations, Inuit, and Northerners. Under this mandate, the client is responsible for the planning, design, implementation, and assessment of policies and the delivery of a variety of programs and services to First Nations, Inuit, and Northern peoples and communities. The client has developed many systems to support programs and service delivery. In addition to the collection and analysis of data related to these programs and services, data has been used to provide reports to meet a multitude of internal and external purposes. Typical activities of a Business Analyst may Include (but are not limited to): Performing business analyses of functional requirements to Identify Information, procedures, and decision flows; Evaluating existing procedures and methods, identifying and documenting Items such as database content, structure, application subsystems; Defining and documenting Interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems: Develop and document statements of requirements for considered alternatives; Support and use the selected departmental methodologies; Interacting with departmental representatives and project stakeholders to facilitate workshops to gather and finalize user requirements; Providing functional support for Corporate Applications solutions, Identifying problems or issues, preparing the required analyses and preparing recommendations; Translating user requirements Into functional specifications and verifying the nature and scope of a proposed solution; Developing detailed statements of requirement for proposed system alternatives and/or business process transformations; Working closely with the development team to ensure functional specifications are easily translated Into design documents and monitor project development status over time; Developing business migration strategies; Providing functional advice and guidance to regarding the development and implementation of system operating policies, procedures, manuals, guidelines and other related documents; Developing acceptance test criteria, test plans, executing tests, documenting and evaluating results; Documenting applications for later modification or reference by assembling specifications, flow charts, diagrams, layouts, programming, and operating instructions; Building capacity within regarding the standards, practices, and methodologies for functional business analysts and needs/requirement definition processes, with respect to Corporate Applications; Participating In the preparation of procedural and training processes; Providing weekly status reports to the Project Authority; and, Any other related Functional Business Analysis and system support services necessary to ensure the operation of Corporate Applications systems. We are looking for someone with the following experience: The resource has a postsecondary degree in finance, accounting, business informatics, or management information systems or SAP academy-level certification in SAP R/3 at version 4.7 or above. The Crown will accept “SAP Certified Solution Consultant Supply Chain Management- Order Fulfillment with SAP ERP 2005” certification and “SAP Certified Technology Associate - Change Control Management for Solution Manager E2E 7.1 SP03” certification. The Client will accept a CMA from the Certified Management Accounts of Ontario. 5 years experience as a business analyst on one or more SAP projects. 2 projects of experience with the SAP version 4.6 or higher software in the Canadian public sector environment (Federal, Provincial, and/or Municipal governments) within the past 5years 2 projects of experience within the past 5 years as business analyst on an SAP project team involving four or more integrated SAP modules Experience in the life cycle of an ERP implementation or upgrade project including fit/gap, research/analysis, planning, business process procedures documentation, design, development, configuration, unit testing, integration testing, systems user acceptance testing, installation, conversion, training/documentation, golive, post-implementation follow-up and lessons learned Experience making presentations, facilitating meetings and preparing training materials 8 years of experience performing business analyses of functional requirements to identify information, procedures, and decision flows. Apply

Our valued public sector client requires the services of a Senior Network Security Analyst to conduct network security impact analysis and analyze IT security threats and alerts. The Government of Canada (GC) is continuing to make great strides in becoming a digital-first organization. The organization is looking to improve the GC Information Technology (IT) infrastructure and the user experience by consolidating, modernizing, and standardizing where possible. Priorities to support the delivery of government-wide digital transformation include: Ensuring the Government’s network is secure, fast and reliable. Providing public servants, the digital tools they need and that support a modern workplace. Helping to ensure the health of government systems and the modernization of applications by moving data to the Cloud or modern data centres; and Enabling government-wide transformations through the creation of standards, revised services, and a new funding model. Infrastructure Security Operations (ISO) is responsible for planning, designing, building, operating and maintaining effective, efficient and responsive cyber and IT security infrastructure to protect GC data and technology assets. ISO delivers technical safeguards that protect the government network systems and services by detecting and preventing unauthorized access, misuse, modification and denial of network-accessible resources and data. ISO provides protection through perimeter/border defense services, intrusion detection and prevention services, wired/wireless protection services and web filtering services. End-point protection and security monitoring are done through anti-virus/malware services, end-point management services, event logging and auditing services, and compliance threat and vulnerability assessment infrastructure services.The ISO directorate also provides enterprise-level authentication services to both GC employees and external client communities such as Canadian citizens and businesses. Enterprise Mandated Services comprise Internal and External Credential Management, Government of Canada Internal Credential Management services, Management of Identity, Credential Authentication, and Public Key Infrastructure. Tasks: Analyze identified network and/or telecom problems, identify resolution strategies, and implement in a timely fashion. Analyze IT Security tools and techniques. Analyze security data and provide advisories and reports. Assist in training users to use the network and related software. Review, analyze, and/or apply Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH TCP/IP, UDP, DNS, SMTP, SNMP Approved GC Cryptographic Algorithms Directory Standards, authentication, and authorization protocols such as LDAP, Kerberos, SAML, OpenID Connect, etc. Identity Management processes, best practices, standards, policies and supporting technologies Networking Protocols (for example, HTTP, FTP, Telnet) Technical IT Security safeguards IT Security tools and techniques Intrusion detection systems and firewalls Complete tasks directly supporting Infrastructure Security Operations. Complete tasks related to authorization and authentication in physical and logical environments. Conduct impact analysis for new software implementations, major configuration changes and patch management. Conduct operational processes and procedures as they relate to networking and telecom services. Configure equipment with assistance from vendor or other computing resources. Configures and optimizes technical installations. Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network. Design/develop IT Security protocols. Develop proof-of-concept models and trials for IT Security. Develop, implement, participate, and test a network disaster recovery plan. Evaluate, test and recommend new data communication hardware and software. Identify and analyze technical threats to, and vulnerabilities of, networks. Inform new users of the appropriate hardware and software specifications for access to the network. Install or coordinate installation of network hardware, software for use with personal computers and mainframe/personal computer interaction, and network upgrades according to vendor instructions. Installs and monitors facets of technology. Maintain a reference library to include reference manuals and user guides. Maintain accurate records and logs of users, equipment serial numbers, service records, maintenance agreements, warranties, wiring schemes and network problems and solutions. Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems. Apply

Our valued public sector client is in need of a Senior, Enhanced Reliability cleared, SAP Functional Analyst to maintain and enhance a Departmental Financial Management System in the public sector. The objective of this requirement is to maintain and enhance the client's implementation of the applications, information and technology infrastructure needed to support the management and administration of the Department. To this effect, support services are required to maintain and enhance the Departmental Financial Management System (DFMS), which is on the SAP software. Responsibilities include but are not limited to: Develop and document ERP functional, business, and/or system requirements specifications; Develop and document Business Process Models, System Use Cases and system requirements from detailed business requirements; Develop functional, business, and/or system interface or capability interaction; Make Configuration changes to SAP as required for each module; Review and analyse business processes against best practices and recommend options for efficiencies as well as improved controls; Identify and clarify SAP table integration and data mappings; consolidate master data; Identify the risks associated with migrating to target solutions and make recommendations for risk mitigation; Assist in developing SAP extracts to a data warehouse and with data transformation; Ensure the integration of all aspects of technology solutions; Design forecast models as well as update and adjust as needed; Conduct unit and integration testing; Transfer functional knowledge to the project team through information sessions, written instructions, and documents; and Work with the SAP Security and Authorization team to identify, create, or change user authorization roles. Apply

Our valued public sector client is looking for a Senior ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement Provide expertise, perform the exploratory and preparation work, and assist in stabilizing the system, and prepare for the migration to SAP S/4HANA the successor of SAP R/3 and SAP ERP optimization for SAP’s in-memory database. Essential Skills: The ERP Functional Analyst - SAP - Funds Management (FM) (Level 3) must, without limitation, perform any combination of the following tasks during the Run and Stabilization phases: Lead the SAP FM team in developing requirements, designs and configuration, documentation and testing of Reports Interface Conversion Enhancement Forms Workflow (RICEFW). Participate and provide guidance in the development of functional plans, directives, standards and procedures related to SAP FM; Provide guidance on eventual migration to S4 HANA. Management, Budgeting and Forecasting and FM integration of these process with other SAP modules in particular integration with SAP Vendor Invoice Management with OpenText, SAP Travel Management and Process Automation using SAP Workflows; conduct design walk-thru sessions, as required, with the technical and functional teams on enhancements and continuous improvements to the budgeting and forecasting (BI-IP ) solution and it’s integration with FM module. Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. This includes but is not limited to liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Portal, BI-IP, SAP Travel Management; Provide guidance and advice on SAP best practices as they relate to the SAP FM processes and integration of these process with other SAP modules in particular integration with SAP Process Integration using SAP Workflows with Business Rules Framework plus (BRF+); Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. Liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Enterprise Portal and Workflows. Develop a comprehensive suite of test scripts to support the testing of business process requirements, support the overall testing strategy, including participation in multiple test plans and the resolution of test issues using HP ALM. Apply

Our valued public sector client is looking for a Sr. Programmer Analyst to plan and build solutions in MS Dynamics 365 Online and MS Portals. Tasks include: Create, modify and remove entities, forms, views, and security permissions in Dynamics 365. Create, modify, and remove plug-ins, workflows and web services within Dynamics 365. Create, modify and remove web pages, menus in Power Pages (formerly Power Apps Portals). Migrate data from existing solutions (SQL Server databases) to Dynamics 365, where required. Configure and integrate third-party add-ons, where required. Provide training, documentation, and demos to clients, as well as other developers, as required. Apply solid knowledge of software development methodologies, including SCRUM, plus experience with various source control methods. Apply technical expertise in Microsoft Dynamics and Power Pages (previously Power Apps Portals), including configuring entities, form, views, and security permissions based on business requirements and creating workflows, business processes and rules, as well as custom form scripts that leverage the client-side Javascript libraries. The resource should also be able to extend Dynamics CRM with server-side plug-ins, workflows and processes using the Dynamics SDK and .NET. Apply experience working in an agile environment using Azure DevOps Must have: Security clearance with the Federal Government Prior development experience with MS Dynamics CRM Prior development experience with Power Pages (formerly Power Apps Portals) C#/.Net, Javascript, HTML, CSS development experience Experience working with Azure DevOps, JIRA or similar tools as part of an Agile software development team Nice to have: Experience developing websites compliant with the Government of Canada Web Standards Experience using Git code repositories Dynamics 365 or Power Platform Microsoft certification Apply

Our Public Sector Client requires Int. Systems Analyst (5+ years) that specialize in the configuration, documentation, testing, training, and implementation of plug-ins and modules within ServiceNow. The Systems Analysts will support the migration of legacy systems/applications to the new ServiceNow platform by executing the following tasks... Responsibilities to Include: Meet with stakeholders to establish project scope, system goals, and requirements Learn specific aspects of the IT Servcie Management (ITSM) Module in ServiceNow to demonstrate out of the box functionality to clients and docuement their requirements Manage the analysis, requirements, and configuration of new modules in ServiceNow Perform business process analysis and cost/benefit analyse to align ServiceNow solutions with business initiatives Deliver system requirements for the ServiceNow platform to Software Developers Create test scripts and coordinate user acceptance (UAT) testing for production Provide documentation on all processes and training as needed Develop, analyse, prioritize, and organize requirements by creating diagrams, workflows, and data mapping documentation Develop and maintain service catalogue Must Haves: 2+ years within the last 5 years working as a Systems Analyst supporting modernizations 5+ years wihtin the last 8 years supporting the design and implementation of software systems Nice to Haves: 4+ years configuring, customizing, and testing the ServiceNow platform 4+ projects within the last 8 years providing technical and functional demonstrations, end user training materials and handing over to Operations/Support 4+ projects learning systems/application's capability and instructing business teams on Out of the Box (OOTB) functionality 4+ projects Translate business requirements into technical requirements and help provide estimates for configuration and development effort Apply

Our valued Public Sector client is in need of an Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system. The client is in need of resources to maintain and enhance the MAA web portal system. Maintain MAA web portal system - Portal maintenance activities include break/fix (i.e. bug fixes), software and database modifications, and minor feature enhancements of the existing system to ensure an efficient delivery process. Enhance MAA web portal system - Portal enhancement projects include major enhancements to the enterprise and program level functionality within the portal. The initial project, planned for 2022, will enhance the MAA portal to increase portal usage by the programs participants through improved timeliness of information to end users (digital versus paper); new program functionality and continuous improvements to user experience. Additional projects are anticipated in future years to migrate existing programs and to develop new programs on the MAA portal. We are looking for someone with the following, but not limited to, experience: 5 years experience as a UX Designer Experience as a UX Designer, on a minimum of three different Web Application Development or Enhancement projects conducting the following: Understanding and defining users’ needs Developing designs, that apply human computer interaction (HCI) elements of design and best-practices, for the improvement of an existing website or Web Application; Creating a Prototype of the recommended design; Coordinating and conducting usability testing of the Prototype for user feedback; Analyzing results to determine insights; Documenting recommended changes to the design based on insights; and Following an iterative process to further develop/evolve and test Prototypes until the design is finalized 2 projects of experience conducting the following tasks associated with application usability: Conducting usability studies; Conducting heuristic analyses and implementing web design best practices; and Applying defined web accessibility principles to designs, including but not limited to Web Content Accessibility Guidelines (WCAG) version 2.0 or higher. 2 projects of experience iteratively developing and providing designs for a website or web application that: were integrated into the website or Web Application in production; and resulted in tested or measured improvements to the usability of that website or Web Application. 2 projects of experience conducting the following tasks to define the website or Web Application’s usability: Creating Journey maps, to outline user personas paths, aims, and feelings related to accomplishing identified goals (products or services) with/from the organization; Creating user task flows, to detail the client/business and user steps involved in a user accomplishing identified goals; and Creating interaction models, to detail the stepsusers must take within a website or Web Application to accomplish identified goals. 2 projects of experience developing prototypes including conducting each of the following tasks: Developing user interface (UI) specifications; and Developing Prototypes, of at least two different levels of Fidelity, which were used to validate design elements with users. Apply

Our public sector client requires an Enhanced Reliability Cleared Senior MS Dynamics Developer to support the modernization projects as well as the maintenance of its legacy systems in the public sector. Responsibilities: a. Lead a team of Programmer Analysts and provide guidance, advice and assign tasks. b. Translate functional and business requirements into technical requirements and design specifications. c. Lead application support activities in order to resolve incidents and identify root causes. d. Develop and implement data collection and analysis protocols that will identify and fix bugs and difficult-to-use aspects in the user interface. e. Determine future needs for new applications or functions. f. Monitor system usage and suggest improvements or upgrades as needed. g. Create workflow diagrams, explore alternative solutions, and write programs. h. Create and modify code and software. i. Create and modify screens and reports. j. Design methods and procedures for small computer systems, and sub-system of larger systems. k. Develop, test and implement small computer systems, and sub-systems of larger systems. l. Produce forms, manuals, programs, data files, and procedures for systems and/or applications. Must Have: Experience using an integrated development environment to create and edit the source code; Experience creating and maintaining source code that interacts with an RDBMS (e.g., Oracle, Microsoft SQL); Experience developing test plans for unit and integration testing Experience leading the development of a new application developed on the Microsoft Dynamics 365 platforms Nice to Have: Experience using Microsoft application development tools with RDBMS databases in: Apply

Our public sector client has a long-term requirement for 3 Business Analysts to support their Innovation, Business and Service Development Branch with the redesign of various internal and external processes across the organization's different business lines. For context, the Innovation, Business Services & Development Branch (IBSDB) has implemented a structured, agile software development lifecycle that integrates requirements development, change management, external stakeholder engagement and internal communications into an agile development and release framework. Must Have: IIBA certifications such as: CBAP or IIBA-AAC 3 years of experience using Azure DevOps services 5+ process redesign projects Nice to Have: Experience with the Government of Canada Apply

Our Public sector client is seeking a Senior Systems Analyst to support the end to end implementation of M365. Background: Our Client's initial implementation of M365 has been focused on roll-out of core Microsoft Teams functionality to departmental personnel; with a view to stabilize and subsequently scale the use of M365, enhancing and rolling out additional functionality available within M365, such as OneDrive, SharePoint Online, and/or Power Automate, to facilitate departmental productivity over time. Our client is also developing a roadmap for the information management lifecycle, specifically assessing options for the integration of GCdocs to M365 or the migration of records management to M365. Our Client has been deploying the full M365 E3 suite, including Exchange Online, Teams, and OneDrive to the whole department since December 2020. SCOPE OF WORK The Contractor shall supply the services of Resources to assist our client with the organization, governance, planning, implementation, management, and day-to-day support for the implementation of M365. This may include, but is not limited to, the following activities and deliverables: Ensure appropriate integration of solutions with the existing instance of the GC content management solution (GCdocs, leveraging MS Dynamics); Implementing an Information Management Roadmap, Design and associated documentation (e.g. policies and practices) for the solution and support their implementation, including: Definition of taxonomies; Data conversion and content migration strategies and plans; Definition of Teams governance, including solution configuration and administration roles and privileges for the set-up of Teams (e.g. who can create teams, roles, channels, use of public vs. private teams, naming conventions, etc.); Definition of roles and responsibilities for on-going administration of Teams to effectively structure and manage the creation (including any standardization of Team structure), on-going use, and decommissioning (including policies and standard operating procedures for archiving, longer-term storage, and disposition) of Teams, and associated data, rooms, channels, chats, etc. in alignment with GC Record Keeping policies and departmental direction; Design and architect SharePoint Online sites and support set-up and configuration of SharePoint Online; Metadata management policy and procedures; Design and support the configuration of appropriate solution navigation to maximize user experience and productivity; Support design, development and implementation of automated workflows, forms, etc. Must haves: completed (3) projects in the last 10 years in determining requirements and feasibility, options analysis, and systems development, design and implementation for a large enterprise with 2,000+ end-users, including at least one (1) project doing so for Microsoft 365. degree or diploma in Computer Science, Computer/Software Engineering, Information Technology, or Information/Cyber Security. three (3) different projects experience in system design, and support to the implementation of the M365 solution, three (3) different projects experience of the proposed resource as a System Analyst on projects, including the: Development of requirements, feasibility, cost, design, and specification documents for systems Implement systems to support projects, departments, organizations, or businesses Translate business requirements into systems design and specifications Analyse and recommend alternatives and options for solutions Develop technical specifications for systems development, design and implementation **experience must be in supporting organizational change for a Microsoft 365 implementation project in a public sector environment.** Apply

Our valued Public Sector client is in need of an Intermediate and Senior ERP Technical Analyst (BASIS) to perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solution Manager Monitoring and alerting configuration. Responsibilities could include but are not limited to: Comprehensive understanding of the technical capabilities offered by ERP facilities; Develop or assist with business and functional requirements, project scope, estimates of effort and duration; Translate functional and business requirements into technical requirements; Develop and/or manage technical aspects of application software, user interfaces, and third-party components; Conduct, assist with, an/or manage unit and system tests; Establish technical standards for the technical framework; Install, configure and support SAP Portal in a UNIX/Oracle environment; Perform Basis/Netweaver administration duties in a UNIX/Oracle or HANA environment including SAP Solution Manager Monitoring and alerting configuration; Install, upgrade, configure, monitor and tune the SAP Portal or with the SAP web dispatcher; Configure, connect and integrate SAP ECC, BW, Fiori or Portal systems; Perform refreshes of BW and ECC systems and reconnect them to other satellite systems such as Portal, BOBJ, SAP Content Server, and FIORI; Install, upgrade, configure, monitor and tune the backend systems SAP ECC and the following: BW, Fiori or Portal systems in the following areas with the SAP web dispatcher; Plan, size, and document SAP system installations, upgrades, and refreshes; Install, configure and support SAP S/4 HANA; Configure and connect to Cloud services and between Cloud and ground connections; Monitor, maintain and implement technical system security protocols; and Monitor, maintain and implement security patches and security fixes. Must Haves for Intermediate: Minimum of 2 years of experience in installing, configuring and managing Solution Manager 7.2 on SAP HANA. Minimum of 5 years of hands-on experience, (within the past eight 8) years, as an SAP Basis Administrator. Has experience in SAP Netweaver AS ABAP in all of the following areas: Installing, Upgrading, Configuring, Monitoring; and Tuning Must provide 2 Client Project references. The two projects provided must Be from 2 different projects; Have been completed in the past 5 years; Be for Basis/Netweaver administration experience in a UNIX/Oracle environment including SAP Solution Manager Monitoring and Alerting configuration and performing enhancement pack upgrades; and Be a reference from the client organization and not a contracted consultant. Must Haves for Senior: Minimum of 3 years of experience in installing, configuring and managing Solution Manager 7.2 on SAP HANA. Minimum of 5 years of hands-on Basis/Netweaver experience in a UNIX/HANA environment within the past eight (8) years in ECC and any three (3) of the following: BW; Fiori/Gateway; Content Server; and SAP Business Objects Has experience in SAP Netweaver AS JAVA in all of the following areas: Installing, Upgrading, Configuring, Monitoring; Tuning Must provide 2 Client Project References. These projects must: Be from 2 different projects; Have been completed in the past 5 years; Be for integrating SAP Business Objects (BOBJ) tools, SAP Portal, Fiori/Gateway, BW, ECC instances including SSL certificates; and Be a reference from the client organization and not a contracted consultant. Apply